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M odel AP Broadband Modem
User Guide – Draf t Versi on 3
[IPWireless] Broadband Modem User Guide – Draft v.3
Ju ne 29, 2001
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Information in this document and the products described are subject to change without notice.
© 2000-2001 [IPWireless], Inc. All rights reserved.
Reproduction, alteration, or distribution in any manner whatsoever without the written permission of
[IPWireless] Inc., is strictly forbidden.
Trademarks used in this text: the [IPWireless] logo, icon, and [IPWireless] Broadband Modem are
trademarks of [IPWireless], Inc.; Microsoft, Windows, and Windows NT are registered trademarks of
Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. [IPWireless], Inc., disclaims any proprietary interest in
trademarks and trade names other than its own.
Printed in the U.S.A.
June 2001 Part No. IPW-0029
[IPWireless] Broadband Modem User Guide – Draft v.3
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Table of Contents
Introduction
Technical Support.............................................................................................................................................6
Chapter 1 – Safety a nd Care Instructi ons
Safety Guidelines for Power Connection.........................................................................................................8
Safety Guidelines for the [IPWireless] Broadband Modem.............................................................................8
Exposure to Radio Frequency Signals..............................................................................................................9
RF Safety Information...................................................................................................................................9
FCC Radio Frequency Interference Statement...........................................................................................9
Electronic Emission Notice............................................................................................................................9
Care and Cleaning Guidelines..........................................................................................................................9
Chapter 2 - Getting Started
Required Equipment.......................................................................................................................................11
Package Contents............................................................................................................................................11
........................................................................................................................................6
.............................................................8
...............................................................................................11
Computer Interface Cable...............................................................................................................................11
AC Power Adapter .........................................................................................................................................11
Installation CD................................................................................................................................................11
Quick Start Guide...........................................................................................................................................11
Other Informational Material.........................................................................................................................11
Key Areas on Your [IPWireless] Broadband Modem....................................................................................13
Chapter 3 – Installation and Registration
Support the [IPWireless] Broadband Modem Using the Stand......................................................................15
Connect the AC Power Adapter.....................................................................................................................15
Find the Best Radio Signal.............................................................................................................................16
Install the [IPWireless] PC Software..............................................................................................................17
Copying the Modem Driver Files ..................................................................................................................21
USB Cable Connection...................................................................................................................................21
RS-232 Serial Cable Connection....................................................................................................................22
Connect the RS-232 Serial Cable...................................................................................................................24
Perform Registration.......................................................................................................................................24
...........................................................15
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Chapter 3 – Co nnec t to the Internet
Establish Connection to the Internet...............................................................................................................27
.........................................................................26
Appe nd ix A – Troubleshooting Tips
Troubleshooting Tips......................................................................................................................................28
T
HE POWER BUTTON IS ON BUT THE DISPLAY DOES NOT ILLUMINATE
NO S
IGNAL RING INDICATORS ARE ILLUMINATED ON THE
DISPLAY
O
NLY ONE OR TWO SIGNAL STRENGTH RINGS ARE ILLUMINATED
T
HE
T
HE
.........................................................................................................................................................28
[IPW
[IPW
IRELESS
IRELESS
] B
ROADBAND MODEM DISCONNECTS UNEXPECTEDLY
] B
ROADBAND MODEM SPEED IS NOT FAST ENOUGH
.........................................................................28
...............................................28
[IPW
IRELESS
] B
ROADBAND MODEM
.......................................................29
.......................................29
............................................29
The re are sev era l co nditi ons tha t ca n resul t in slowe r acces s spee d that are not rela ted to
your [ IPWireless] Broadband Modem’s performance:
R
EGISTRATION FAILS BECAUSE THE
T
HE BROWSER DID NOT GO DIRECTLY TO THE REGISTRATION SCREEN
T
HE CONNECT AND DISCONNECT BUTTONS ARE NOT HIGHLIGHTED ON THE STATUS MONITOR
SCREEN BUT A RADIO SIGNAL IS PRESENT
Error Messages
I
NVALID PASSWORD
NO A
NSWER
.............................................................................................................................................30
....................................................................................................................................30
.................................................................................................................................................30
PC
DOES NOT ACCEPT “COOKIES
...............................................................................................30
....................................................................29
”
............................................30
..............................................30
[IPW
IRELESS
Appendix B – Battery Information.............................................................................................................32
Internal Battery...............................................................................................................................................32
Battery Safety Guidelines...............................................................................................................................32
Appe nd ix C – Frequently As ked Questi ons
Appendix D – [Technical Specifications]
Regulatory Information
] B
ROADBAND MODEM NOT RESPONDING
.........................................................................................................37
......................................................................30
.......................................................33
..............................................................35
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Introduction
Congratulations on your selection of the [IPWireless] Broadband Modem. Your
[IPWireless] Broadband Modem is designed to give you exceptional performance
combined with easy installation and oper ation. Please r ead all safety and care
instructions in Chapter 1 before installin g your [IPWireless] Broadband Modem for the
first time.
The [IPWireless] Broadband Modem is a portable, wireless, cellular device that provides
high-speed access to the Internet and offers high-bandwidth data downloads, uploads,
and web browsing when conn ected to networks authorized for use with the [IPWireless]
Broadband Modem.
The design of the [IPWireless] Broadband Modem is based on the standards of the
latest third generation cellular communication technology, commonly known as 3G
technology. The [IPWireless] Broadband Modem doesn’t require an outdoor antenna,
teleph one jack, or additional home or office wiring. What's more, the [IPWireless]
Broadband Modem connects to the Internet through radio access -- you will never
encounter dial-up busy signals or need to install an extra line to ac cess the Internet and
use the telephone at the same time.
The speed at which your [IPWireless] Broadband Modem will perform is dependent upon
the radio signal quality available and the [IPWireless] service level that you select.
Information on how to determine and boost the signal quality is located in Chapter 3. Of
course, your [IPWireless] Broadband Modem can only connect to systems authorized for
use with [IPWireless] equipment. Service is not available in all areas; consult your
Internet Service Provider (ISP) for details.
The [IPWireless] Broadband Modem is USB (Universal Serial Bus) compatible. USB is a
“plug and play” interface between a computer and an add-on device, such as a modem
or printer, eliminating the need to add an adapter card. The USB also provides a trickle
charge to the internal battery of the [IPWireless] Broadband Modem.
Technical Support
This User Guide provides you with step-by-step instructions on how to install and use
your [IPWireless] Broadband modem. However, if you need assistance, contact
[IPWireless] Technical Support in any of the following ways:
Telephone: Customer Ser vice:
[1-800-xxx-xx xx ]
Technica l S u ppo rt :
[1-800-xxx-xxxx]
Email:
Fax:
[tec hsuppo rt@ipwire less. co m]
[xxx- xxx-xxxx]
[IPWireless] Broadband Mode m User Guide – Draft v.3
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Mail: [IPWireless]
Technical Support
[IPWireless] Broadband Mode m User Guide – Draft v.3
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Ch apte r 1 – S a fe t y an d Car e In str u cti on s
Before using your [IPWireless] Broadband Modem for the first time, please read and
follow all warnings, safety, care, cleaning, and operating instructions on the [IPWireless]
Broadband Modem label and in this guide. These guidelines will help protect your
[IPWireless] Broadband Modem from potential damage and ensure your personal safety.
Safety Guidelines for Pow er Connection
o Danger - Do not place or use the [IPWireless] Broadban d Modem near any
body of water such as a bathtub. Accidental immersion can result in electric
shock.
o Danger - Never alter th e AC adapter or plug. If th e plug will not fit into the
electrical outlet without force, contact a qualified electrician to install a proper
outlet.
o Connect the AC adapter to 120V or 240V electrical outlets only.
o To reduce the risk of damage, always remove each end of the power cable
by pulling the plug rather than the cable.
o Do not allow anyth ing to rest on the power cable.
o Do not position the power cable in any area where people will step on it.
o Do not use the [IPWireless] Broadband Modem if the power cable becomes
frayed or damaged in any way. Call [IPWireless] Customer Service Support
at [1- 800-xxx-xxxx].
o Do not overload the power outlet. Power overloads are often caused by too
many electrical devices connected by extension cords and can result in
electric shock or fire.
o See Appendix B for important safety information about the internal battery.
Safety Gui d eline s for th e [I PWi rele ss] Broadb and Mo d em
o Do not attempt to disassemble the [IPWireless] Broadband Modem; doing so
may expose you to unsafe conditions. The [IPWireless] Broadband Modem
does not contain consumer serviceable components. Service should be
performed by th e [IPWireless] Service Center only. Contact [IPWireless]
Customer Service to find the nearest [IPWireless] Service Center.
o Position the [IPWireless] Broadband Modem so that it is protected from falling
objects.
o Do not allow liquids to spill on or into the [IPWireless] Broadband Modem.
o Do not expose the [IPWireless] Broadband Modem to extreme hot (over 131°
F) or cold (under 14° F) temperatu res.
o Do not leave the [IPWireless] Broadband Modem in a motor vehicle parked in
direct sunlight for more than fifteen minutes.
o
Do not expose the [IPWireless] Broadband Modem to open flames.
o Do not alter the antenna or substitute any other antenna. Doing so may be
unsafe.
o Switch your [IPWireless] Broadband Modem off when near medical
equipment, fuel, chemicals, a potentially explosive atmosphere such as a
gasoline station , or when in an ar ea in which blasting is in progress. Al so,
switch it off when on an aircraft. Follow any other rules, r egulations, or
posted notices that apply to the use of electronic or radio equipment.
[IPWireless] Broadband Mode m User Guide – Draft v.3
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o Before using th e [IPWireless] Broadband Modem near a pacemaker or similar
device, consult a physician or the device manufacturer for more information.
In any event, do not use the [IPWireless] Broadband Modem within 6" (20
cm) of a pacemaker or similar device.
o Do not use the [IPWireless] Broadban d Modem when you need to pay
attention to other activities. For example, never use it while driving or while
supervising or operating machinery.
o The [IPWireless] Broadband Modem, like any other wireless communications
device, cannot guarantee a connection in all circumstances. Do not rely on it
for matters where a connection is essential.
Exposure to Radio Frequenc y Signals
RF Safety Information
To comply with FCC radio frequency exposure guideline s s et forth in 47C FR1.1307 and 1.1310 a minimum
separation distance of 20 cm (8 inches) is required between the Model AN modem and all persons.
FCC Radio Fre quency Int erference Statement
This equipment has been teste d and found to comply with the limits for a Clas s B digital device, pursua nt to
Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful
interference when the modem is opera ted in a residential environment. This eq uipment generates, uses , and
can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference i n which case the user will be required to correct the interference at his own
expense.
Electronic Emi ssion Notice
This device complies with Part 15 of the FCC rules. Operation is subject to the following condition:
1. This devic e may not cause harmful interfere nce
Care and Cleaning Guidelines
o Use a soft, clean cloth slightly moistened with water and wipe the outside
surface of the [IPWireless] Broadband Modem only.
o Do not use aerosol sprays, solvent s, or abrasives when cleaning your
[IPWireless] Broadband Modem. These items may scratch the surface or
damage the interior components of the [IPWireless] Broadband Modem.
o To avoid the risk of electric shock, always unplug the [IPWireless] Broadband
Modem from the AC power outlet before cleaning it.
o Avoid droppin g, shaking or striking the [IPWireless] Broadband Modem. This
may damage its components.
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Chapter 2 - Gettin g Started
Required Equipment
To install and use your [IPWireless] Broadband Modem, you will need an IBMcompatible computer with the following configuration:
Operating System: Windows 98, Windows 2000 or Windows ME
•
CD-ROM drive
•
USB port or RS-232 Serial port
•
A minimum of 10 Mbytes of available disk space o n your hard drive
•
Pac kag e Con ten ts
In addition to this User Guide, the following items are included in the [IPWireless]
Broadband Modem package:
Computer Interface Cabl e
A USB computer interface cable is included with your [IPWireless] Broadband Modem.
Use this cable to connect the [IPWireless] Broadband Modem to your computer. If
needed, refer to your computer manual for the location of a USB port. If your computer
does not have a USB port, an optional RS-232 Serial cable can be purchased separately
from your local electronics store. The serial cable maximum data rate is 230.4Kbps.
AC P ow e r Ad apte r
The AC power adapter provides power to the [IPWireless] Broadband Modem. The
power adapter plugs into a 120V or 240V AC power outlet. The pin end of the power
cable plugs into the power jack located on the side of the [IPWireless] Broadband
Modem. Do not use any power adapter other th an the one provided with your
[IPWireless] Broadband Modem.
In st all at io n C D
The installation CD includes the [IPWireless] PC Software, a choice between two
Internet browsers, Adobe Acrobat Reader, and an Adobe PDF version of this guide.
Quick Start Guide
The Quick Start Guide will aid you in setting up you r [IPWireless] Broadband Modem
quickly. You may want to include the Quick Start Guide when you pack your modem for
portability.
Other In fo rm ation al M at erial
Your [IPWireless] Broadband Modem packaging may contain additional informational
material pertaining to the use or care of the [IPWireless] Broadband Modem within your
service area. Please review all such information carefully before using the [IPWireless]
Broadband Modem.
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Key Areas on Your [IP Wireless] Bro adband Modem
'
Figure 1 below identifies key areas on the [IPWireless] Broadband Modem. Please
review this information before you begin the installation.
#
Antenna
Vertical
PC Interface Cable
Connection
Figure 1
Battery Indicator
!
(6 Bars)
Base Station Search
"
Indicator (4 Spirals)
Signal Strengt h and
%
Transmit & Receive
Indicator (5 Rings)
Power
$
Button
Built-in
&
Stand
Connection
DC Power Jack
(
Battery Indicator (6 Bars)
!
The six battery bars at the top of the [IPWireless] Broadband Modem display indicate the
charge level. When the battery is fully charged, all six bars will be fully illuminated. Each
bar represents a sixth of the charge available. The bar indicating the highest charge is
on the far right, and the bar in dicating the lowest charge is on the far left. When the
battery capacity drops below 10%, the battery indicator will flash.
Base Station S earch Indicato r ( 4 S pirals)
"
)
Status Ind icator
(2 Ovals)
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When the modem is searching for a base s tation, the four o utside spirals on the
outer center of the display will illuminat e in a clockwise direction. E ach spiral will
illuminate for one second on and three seconds off during the base station search
process.
Signal Stren gth and Transmit and Receive Indicat or (5 Rin gs)
%
The five rings on the i nner center of the dis play indicate the radio signal strength.
W he n t he ce nt e r r ing ( or dot) is i ll um i nat e d , you hav e t he m ini m um s i g na l s t rengt h
required to transmit and receive data. Each subsequent ring indicates increasing
signal strength. When all five rings are i lluminated, you can t ransfer data at the
maximu m speed of the [I PWireless] Broadband Modem, or at th e service level you
select. The ri ngs also show data transmit and receive activity. T he rings will flicker
when data is transferring.
Power Button
$
Press the power button fo r one second to turn the modem o n. The inner oval of the
Co nnec t ion St a t us ind i c ato r (IPW logo) wi ll i lluminate when the uni t i s ON . T he
display will go into a power-saving dimmed mode after t wo minutes. The
Co nnec t ion St a t us ind i c ato r f las he s at a low rate to s how t hat i t is s ti ll on.
Con nectio n St at us Indi cat or (2 Ovals)
)
The two oval rings with the IPW logo show the connection status. The inner oval will be
illu minated when a base s tation has been located. The outer oval will illuminate when
you are connected to the Internet.
DC Power Jack
(
The pin end of the power cable plugs into the DC power jack located on the side of the
[IPWireless] Broadband Modem.
Built-in Stand
&
The built-in stand o n the back of the uni t supports the [IPWireless] Broadband
Modem.
PC Interface Cable Connection
'
The 20-pin connector on the USB or RS-232 cable plugs into the PC port on the side of
the modem.
Antenna
#
Raise the antenna to its vertical position to connect the PC Interface Cable. When the
antenna is vertical, it receives signals equally in all directions. Place the antenna in th e
vertical position (as shown in Figure 1) when the [IPWireless] Broadban d Modem is in
use, and in the down position (adjacent to the body of the [IPWireless] Broadband
Modem) when not in use. Do not force the antenn a beyond its vertical position.
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Chap ter 3 – I nstal lat ion and Reg istrat ion
This chapter explains how to install the software, register your user information , and
operate your [IPWireless] Broadband Modem. The instructions explain how to:
o Support the [IPWireless] Broadband Modem using the built-in stand.
o Plug the power cable in to the [IPWireless] Broadband Modem and AC power
outlet.
o Connect the computer interface cable between the computer and the
[IPWireless] Broadband Modem.
o Position the [IPWireless] Broadband Modem in an area that provides the best
radio signal.
o Install the [IPWir eless] P C Software from the CD.
o Configure your [IPWireless] Broadband Modem on your PC.
o Register your user information on the [IPWireless] web site.
o Connect to the Internet.
Support the [IPWireless] B roadband Modem Using th e Stand
On the lower back panel of the [IPWireless] Broadband Mo dem is a remo vable
battery cover, which inco rporates a stand that suppo rts the [IPWireless] Broadband
Modem. Complete the following steps to support the [IPWireless] Broadband
Modem using the built-in stand:
1. Insert your index finger into the slo t at the top of the battery cover.
2. Gently pull the stand toward you until it locks in pos ition. See Figure 2
below.
3. Set the [IP Wireless] Broadband Modem on a flat surface, such as a desk or
wi nd owsi ll , b ut av o i d dir e ct sunli ght .
Figure 2
Con n ec t th e A C Po w e r Ad ap te r
1. Plug the pi n end of the power cable into the DC power jack located on the
side of the [IPWireless] Broadband Modem as sho wn in Figure 3 below.
[IPWireless] Broadband Mode m User Guide – Draft v.3
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Figure 3
Note
Before connecting your [IPWireless] Broadband Modem to a power
:
source in the next step, you may want to consider using a power surge protector.
A surge protector is designed to protect electronic devices from electrical surges
and lightning strikes that may damage your computer or modem. If you don’t
have a surge protector, contact your local computer or electronics retailer for
further details.
2. Plug the A C power adapter into a 120V or 240V AC power outlet.
Find the Best Radio Signal
1. Place the [IPWireless] Broadband Modem near yo ur computer and press the
power button for one second to turn it on.
2. Your [IPWireless] Broadband Modem will perform a s hort self-test that will
last for approximately five sec onds. T he [IPWireless] Broadband Modem
will search for the best radio signal and then display the signal strength on
the inner center of the modem display.
3. When the self-test is complete, the power and battery indicators on the
display will illuminate. If these indicators flash on and off, there may be a
problem with the [IP Wireless] Broadband Modem. C all [IPWireless]
T ec hnic a l S up port .
battery life -- this is normal. A momentary press of the power button will
restore the brightness of the di splay.
: T he dis p l a y will d i m aft e r t wo mi nut e s to co ns erve
Note
4. The [IPWireless ] Broadband Modem wi ll ‘search’ for a base station, in a
manner s imi lar to a cellular pho ne. When the modem is searching, the four
outside spirals i n the center of the display will illuminate in a clo ckwise
direction. Each spiral will illuminate for one second on and three seconds off
during the base station search process.
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5. Observe the fi ve signal i ndicators (rings) on the i nner cent er of the
[IPWireless] Broadband Mo dem display to help yo u determine when t he
[IPWireless] Broadband Mo dem has lo c ated a radio signal. A djust the
position of the [IPWireless] Broadband Modem until the center ring is
illuminated. This is similar to moving an FM radio to receive the best sound
quality. W hen the center ring (or do t) is illumi nated, you have the minimum
signal strength requi red to transmit and rece ive data. Each subs equent ring
indicates increasing signal strength. When all f ive rings are i lluminated, you
can transfer data at the maximum speed of the [IPWireless ] Broadband
Modem, or at the service level you selected. See Figure 4 below.
Center Ring (or dot )
Figure 4
3. Continue to adjust the pos ition of the [IPWireless] Broadband Modem to
achieve the s trongest radio signal possible from yo ur location.
Tip:
the [IPWirele ss] Broadband Modem near a window can boo st the signal
strength.
4. If only one or two signal strength indicators illuminate, refer to the
troubleshooting sectio n in Appendix A.
You are now ready to install the [I PWireless] PC Software.
5.
Note:
[IPWireless] PC Software before co nnecting the Computer Interface Cable.
In stall the [I PWi rel ess ] PC Sof tw are
The CD contains the applications listed below:
o [IPWireless] PC Software
o Adobe Acrobat Reader
o Microsoft Internet Explorer 5
[IPWireless] Broadband Mode m User Guide – Draft v.3
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Install the
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o Netscape Navigator 4.75
You are not entitled to receive any support,
Note:
warranty, or documentation associated with Netscape Navigator 4.75 from
Netscape unless you have paid for such support, warranty, or documentation.
You may purchase such support from Netscape by accessing the followin g
web site: http://help.netscape.com
You can make selections on some of the installation screens. For example, if your
Note:
computer is n ot already installed with Internet browser software or you have an older
version of the browser software, you can choose from either Microsoft Internet Explorer
5 or Netscape Navigator 4.75 during the installation .
Some of the documents included on the CD are in Adobe Acrobat PDF (Portable
Docu ment Format). Viewing and printing these documents requires that you have Adobe
Acrobat Reader installed on your compu ter. Adobe Acrobat Reader will install
automatically during the CD
Typical
installation.
Once th e software is in stalled, your computer will have the followin g entries listed in the
file location you selected on your hard drive.
o [IPWireless] Software
o Connect To The Internet
o [IPWireless] Driver Installation Help
o [IPWireless] Help System
o [IPWireless] Home Web page
o [IPWireless] Registration Web page
o Qui ck Start Guide
Please be sure th at you have a minimum of 10 Mbytes of available disk space on your
hard drive before you begin the installation. The [IPWireless] PC Software employs an
InstallShield Wizard that will guide you through the installation process. This User Guide
describes each screen briefly and depicts the actual screens when you can make a
choice of applications to install.
1. Close all pro grams that may be running on your PC and then insert the CD
into the CD-ROM drive o n your computer. The Windows operating sys tem
should detect the CD and start the installation program. If the installation
program does not start automatically, open Win dows Explorer or My
Computer and select your CD drive to view the co ntents of the CD. Doubleclick the
‘Setup.exe’
program to begin the ins tallation. T he InstallShield
Wizard will now guide you through the installation screens described on the
following pages. Follow the o n-screen prompts to complete the installation.
2. If your computer has a video player installed, a short video will play for
ab out 15 second s .
3. Following the video, the IPWireless P C Software Welcome screen will
display.
4.
Welcome to the InstallShield Wizard for [IP Wireless] PC Softw are
- The
InstallShield Wizard will pro mpt you through each step of the installation
process. Click
‘Next’
on e a ch s c re e n t o cont inue .
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5.
Select the Software to Install
- If y ou do not ha v e Int e r ne t b row s e r
software installed o n your computer or you wish to upgrade to the version
provided with the [IPWireless] PC software, select either M icrosoft Internet
Explorer 5 o r Netscape N avigator 4.75 on the installat ion screen shown
below. Otherwise, select
Existing Internet browser. Note:
When you
choose to install either of the browser applications, you will be prompted to
restart your computer. Aft er the restart , you will need to start the
[IPWireless] PC Software installation again; open Windows Explo rer or My
Computer and select your CD drive to view the co ntents of the CD. Doubleclick t he
‘Setup.exe’
screen belo w (Figure 5), click on
program to begin the ins tallation. When you reach the
Existing Internet browser
.
[IPWireless] Broadband Mode m User Guide – Draft v.3
Figure 5
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6.
License Agreement
- The use of the [IPWireless] Broadband Mo dem is
subject to acceptance of the License Agreement. S croll thro ugh the display
window to read the enti re agreement. T he installation of the [IPWireless] PC
Software will proceed only if you accept the License Agreement. If you want
a printed version of the License Agreement, use the P rint function on your
browser before yo u click the
‘Accept’
button . Click
‘Accept’
to c ont i nue .
7.
Choose Destination Location
- Unless you choose a different drive, files from
the CD will install in the following location on your hard drive: C:\Program
Files\[IPWireless] Inc.\[IPWireless] PC Software. Click on the
‘Browse’
choose a different location on your hard drive.
8.
Setup Type
Type
o
Typical
that you select. S ee Figure 6 belo w.
- The parti cular files that will install are based upo n the
– This is the default and recommended Setup Type and includes the
maximum level of software installation; PC software , h elp files,
documentation, and all other applications.
o
Custom
– This is the middle level of software installation. It includes
everyth ing you need to use the [IPWireless] Broadban d Modem, but does not
include Adobe Acrobat Reader. Choose this Setup Type if you have disk
space limitati ons.
o
Compact
– This is the minimum level of software installation necessary to
operate the [IPWireless] Broadband Modem. It does not include any other
applications such as browser software and help files. Choose this Setup Type
only if you have very limited disk space and are certain that you do not need
any other applications.
button to
Setup
9.
Select a Program Folder
items you selected will install on your computer in the pro gram folder you
selected previously. A shortcut icon labeled
installs on your desktop for qui ck access to the Int ernet.
subsequently delete, move, o r rename the original file, the sho rtc ut will no
lo nge r wo r k.
[IPWireless] Broadband Mode m User Guide – Draft v.3
Figure 6
- The [IP Wireless] PC Software and the other
Connect to the Internet
Note:
If you
also
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10.
Start Copying Files
- The options that yo u selected during the installation
will display before any files are copied from the installation CD. To confirm
the info rmation click
‘Next’
.
11.
Copying Files
- All installation options have now been made and the
InstallShield Wizard will copy the necessary files to your computer.
12.
Completing the Installation
- The software has now been copied to your
PC. The installation will proceed with [IPWireless] Broadband Modem
detection, configuration, and user registration. Click
‘Readme.txt’
the screen to close the
. Click the Windows close icon (x) in the upper right corner of
‘Readme.txt’
and co ntinue with the next step to copy
‘Next’
to view t he
the modem dri ver files.
Copying the Modem Driver Fil es
The installation will now copy the necessary modem dri ver files to your computer,
so that your P C will detect the [IPWireless ] Broadband Modem when you install the
computer interf ace cable. A number of information boxes will display, indicating the
progress of the modem driver installation. The final information box will prompt you
to connect the computer interface cable to the [ IPWireless] B roadband Modem and
yo ur com p ut er.
USB Cab l e Conn ecti on
If you are connecting via a U SB cable, yo ur computer operating system should
detect that new hardware has been added and automatically plug and play the
modem device. The plug and play function adds the [IPWireless] Broadband
Modem to your PC and may take approximately 1 minute to complete. During this
time, a number of plug and play messages will display confirming that new
hardware has been f o und and that the software for the [IPWireless] Broadband
Modem is being det ected. After the plug and play is finished, click the
and connect the USB Cable.
‘OK’
button
1. Plug the 20-pi n connect o r on the USB cable int o the PC port on the side of
the modem as shown in Figure 7 below.
2.
Connect the other end of the USB cable into a USB port on your computer. If
needed, refer to your computer manual for the locatio n of the USB port.
[IPWireless] Broadband Mode m User Guide – Draft v.3
21
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Figure 7
RS-232 Serial Cable Conn ection
If you are connecting via an RS-232 Serial Cable, you will add a
and associate it with the seri al cable PC COM port. All necessary PC dri ver
Entry
New Modem
files are provi ded on the CD.
1.
From the Windows taskbar, click
2.
Double -click on the
3.
The Windows
Modems
Modems Proper ties
Start > Settings > Control Panel.
icon.
screen will display. See Figure 8 below.
[IPWireless] Broadband Mode m User Guide – Draft v.3
22
Page 23
Figure 8
4.
Click on the
5.
The
Configure the Modem
process. See Figure 9 below. For more information, click on
Installation Help’
6.
After you have finished configuring the modem, connect the RS-232 cable as
described in the next step.
button to add the [IPWireless] Broadband Modem.
Add
screen will display and guide you through the
.
‘View the Driver
[IPWireless] Broadband Mode m User Guide – Draft v.3
23
Page 24
Figure 9
Con n ec t th e RS -2 3 2 S e ri al Cab l e
1. Plug the 20-pin connector on the serial cable into the PC port located on the side
of the modem as shown in Figure 7.
2. Connect the other end of th e serial cable into an RS-232 serial port on your
computer. If needed, refer to your computer manual for the location of a serial
port.
Perf or m Reg istr ati on
You are n ow ready to register your user information.
Please note:
You can complete
the registration process at a later time; however User Registration is not optional. You
must register in order to create a username and password, register your account an d
payment information, and receive software and modem upgrades.
In orde r for the registration process to complete successfully, your browser
Note:
application must accept ‘cookies’. If you have disabled cookies, enable them before
registra t ion. If you wish, you may disable receipt of cookies after registration. See
Frequently Ask ed Questions (FAQs) in Appendix C for instructions on how to set cookie
preferences on your browser.
1.
To Continue with Registration Now
the left of
Connect to [IPWireless] Now
- Make sure that there is a check mark to
and then click
‘Next’
.
2. The Internet browser that you selected previou sly will launch and display the
Ne w Custo mer Registr ation
site.
If a conn e ction cannot be made, the [IPWireless] PC Software will
Note:
web page on the [IPWireless] Registration web
timeout and display a message indicating that the connection failed. If this
happens, see the Troubleshooting Tips in Appendix A.
3.
Ne w Custo mer Registr ation
- The [IPWireless] PC Software will connect to the
[IPWi reless] Regi strati on web page and prompt you to create a new ac count.
[IPWireless] Broadband Mode m User Guide – Draft v.3
24
Page 25
4. To create a new account, click
registration page.
Detail
Register Now
and proceed to the
Contact
5. Enter the info rmation requested: The fields with the red asterisks (*) are
mandatory. If you omit a mandatory field, the screen will return with the
required fields highlighted. When you have finished entering your perso nal
data, click
Continue
to display the
Terms of Service
web page. To
complete your registration, you must agree to the Terms of Service. If you
want a printed version of the t erms, use the Print f unction on your browser
bef ore yo u c li c k t he
Password
web page will appear.
‘I Agree’
butto n. The
Registration: Select Username &
6.
Registration: Sele ct Us ername & Password
- Select your
Service Level
. Click
the down arrow on the service level field to make your choice. Information about
Service Levels can be found on the [IPWireless] web site: www.ipwireless.com
7. Type in a
o The
User Name
User Name
and
Password
for your account.
must contain from si x to twenty characters in any
combination of numbers, letters, and the underscore mark, and is case
sensitive.
o The
Passw ord
must contain f rom six to twenty characters in any
combination of numbers, letters, and the underscore mark, and is case
sensitive. One of the password characters must b e non-alphabetic (a
number or the undersc o re mark).
o When yo u finish, click
Cont in ue
to display the
Payment Details
web
page.
8. Enter your credit card number, expiratio n date, and your name as printed on
your credit card. [
If the user is no t required to enter payment
Note:
information, this text will change to reflect that.]
9.
Registration: Confirm Details
the two previous pages is correct. When you finish, click
display the
Registration Success
- Verify that the information you provided on
Continue
to
web page.
10. The registration process is now co mplete. You should either print the web
page showing your user name and password or record the information for
lat er us e.
11. Close your browser software to return to t he CD installation wind o w, which
should have remai ned active behind the browser window. Click the Windows
close icon (x) in the upper right corner of the screen to clo se the browser
software.
12. Cl ick
Finish
to exit the installation pro gram.
13. You are no w ready to connect to the Internet. The fi nal pro cess is described
in Chapter 3.
[IPWireless] Broadband Mode m User Guide – Draft v.3
25
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Ch apte r 3 – C onn ect t o the In tern et
The [IPWireless] PC Software is u sed in conjunction with your [IPWireless] Broadband
Modem to access and connect to the ISP network and the Internet. Once th e software is
running you can connect to the Internet or download software upgrades for your
[IPWireless] Broadband Modem and [IPWireless] PC Software from the [IPWireless] web
site.
1. Go to y our desktop and double click on the icon labeled
to start the [IPWireless] PC Softw a re.
[IPWireless] Broadband Modem Status Monitor
2.
Internet’
The
‘Connect to the
scree n will appear. See
Figure 10 below. This screen shows three tabs that display associated screens
wh en you click on them:
o
Network Tab
group boxes labe led
Connect
•
and
Network
provided during t he registration process. [The list bo x labeled
“Operator to use” pro vides a list of other operato rs yo u can select if
the ISP’s netwo rk is no t available.
revision with the 3.1 release targeted fo r the end of August 2001
•
Signal
: The
strength currently achieved by the [IPWireless] Broadband Modem.
Zero indicates poo r signal strength while 100 indicates a strong
signal.
[IPWireless] Broadband Mode m User Guide – Draft v.3
Figure 10
- The Network screen shown in Figur e 10 display s three main
Network, Signal
Disconnect
: The
Network
Signal
, and
Battery
are loc ated on the bottom right side of the sc reen.
gro up box s ho w s t he i nf o r ma tion you
Note
group box sho ws the level of the radio signal
. Two buttons labeled
: The use of this field in under
]
26
Page 27
•
Batte r y
: The [IPWireless] Broadband Modem co mes with an i nternal
battery. Zero indicates no battery power while 100 indi cates a
charged battery. See Appendix B for more information on the bat tery.
fully
Conne c t
•
: Click the
Connect
butto n to connect to the ISP network
and the I nternet.
Disconnec t
•
: Yo u can either click on the
Disconnect
butto n or the
Windows close icon (x) in the upper right corner of your browser to
end your Internet session.
o
Devices Tab
: Click on this tab and u se the
Select Device
list box t o choose
an alternate modem to connect to the Internet when you are out of the
coverage area. Your computer must be in stalled with either an external
phone line modem or an onboard modem card to use this feature.
o
Tools Tab
: [IPWireless] may periodically upgrade both the PC Software and
the [IPWireless] Broadband Modem to provide you with additional features
and new technology. Click on the
tab to down load upgrades to the
Tools
[IPWireless] PC software and/or the [IPWireless] Broadband Modem. See
Frequently Asked Questions (FAQs) in Appendix C for more information on
upgrades.
Establish Conne ction to the Intern et
You must establish connection before launchin g your browser or your PC will use any
existing modem that might be installed on your computer instead of the [IPWireless]
Broadband Modem.
[Note:
3.1 release targeted for the end of August 2001
1. From the
Network
This process is under revision and will be simplified with the
]
tab, click on the
Connect
button.
2. The
3. Highlight [ipwireless] in the
Select IPW Phonebo ok Entry
Connect to
4. Your user name should appear in the
5. Type in your password. Click on the
scre e n will appear.
box.
Username
box.
Save Password
check box if you do not
wish to enter your password each time you connect to the Internet.
6. Click the
7. The dialog box above the
Dial
button.
button wil l show text that indicates the progress of
Dial
the connection. When the connection to the ISP has been established, the
Phonebook Entry
Notice that the
8.
Go to your desktop and double-click on you r Internet browser icon to connect to
screen will close and the Network screen will be displayed.
Disconnect
button is now highlighted.
the Internet. You can configure your browser to set any web page as your home
page. To set you r browser home page, see the FAQs in Appendix C.
9. The next time you want to access the Internet, double-click on the
Connect to the Internet
Broadband Modem Dialer and display the
icon on your desktop, which will start the [IPWireless]
Network
screen. Click
[IPW]
Connect>Dial
Wait for connection and then double-click on your Internet browser ic on.
.
[IPWireless] Broadband Mode m User Guide – Draft v.3
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Appendix A – Troubleshooting Tips
Troubleshooting Tips
Please review these troubleshooting tips if you experience trouble with software
installation, user registration, finding a radio signal, or connecting to th e Internet. You
may achieve a faster resolution to your trouble if you first consult and follow the tips
before calling [IPWireless] Technical Su pport.
Warning:
Do not attempt to repair th e [IPWireless] Broadband Modem yourself. An y
damage you may cause to the [IPWireless] Broadband Modem may create an unsafe
condition.
If your trouble is not listed in this section, call [IPWireless] Techn ical Support at [1- 800 xxx-xxxx]. The technical support representative will ask for your name, your location,
your phone number, the serial number located on the back of the [IPWireless]
Broadband Modem, and any error messages that may have displayed. You may need to
provide your username and password if the problem is related to your service or your
account rather than the [IPWireless] Broadband Modem and its associated software.
Remember, your PC operating system must be compatible with the [IPWireless]
supported operating systems: Windows 98, Windows 2000, and Windows ME.
T
HE POWER BUT TO N I S ON BU T T HE DI SP LAY D OES N OT IL LUM IN ATE
1. If you are connected with the AC Adapter, check to see if you are usin g a
switched outlet. You may need to simply flip the switch. (If you are using the
modem away from an AC power source, you could have a dead battery.)
2. Plug the [IPWireless] Broadband Modem into an other outlet to check the power.
3. Check for loose ends on the power cable. If the display still does not illuminate,
your [IPWireless] Broadband Modem may have been damaged. Contact
[IPWireless] Techn ical Support for assistance.
N
O SIGNAL RING IN DICAT ORS ARE IL LUMIN ATED ON TH E
B
ROADB AND MODEM DI SP LAY
1. Following power up, allow about thirty seconds for the [IPWireless] Broadband
Modem to communicate with a local base station, at which point there should be
some indication of signal strength.
[IPWireless] Broadband Mode m User Guide – Draft v.3
[IPW
IREL ESS
]
28
Page 29
2. If this is the first time you have tried to use the [IPWireless] Broadband Modem
and you do not see any signal strength rings illuminated, try repositioning the
modem to see if the cen ter ring (or dot) signal strength indicator appears.
Remember, your [IPWireless] Broadband Modem is similar to an FM radio that
often receives a better sound quality when you move it. If you still can’t find a
signal, try moving the modem near a window. The [IPWireless] Broadband
Modem is fully functional when th e center ring signal strength ind icator is
illu minated. If all th e ab ove fails, you may not be within the coverage area of the
service network. Call [IPWireless] Customer Service for more information about
the coverage area.
3. If you have used the [IPWireless] Broadban d Modem successfully at least once,
and you have changed your location, you may not be within the coverage area of
the service network. Call [IPWireless] Technical Support to determine the
coverage area.
O
NLY ONE O R T WO SI GN AL ST REN GT H R IN GS AR E I LL UMI NAT ED
Although you ha ve sufficient signal strength to connect to the Internet, your
1.
modem may not be optimally positioned to receive the best signal strength and
achieve the best data tran sfer rates. Try moving the position of the modem to
maxim iz e the number of illuminated rings.
2. You may also achieve a stron ger signal if you place the modem near a window,
but avoid direct sunlight.
3. If you cannot achieve more than three rings wherever you place the modem, call
[IPWireless] Technical Support.
T
HE
[IPW
IREL ESS
] B
ROAD BA ND MODE M DISCO NNECT S UNEXPE CTEDLY
o Check for loose connections on both ends of the computer interface cable
and the power cable. If all connections are secure, you may have had a bad
connection. Try connecting to the Internet again. If your subsequent
connection attempts fail, call [IPWireless] Technical Su pport.
T
HE
[IPW
IREL ESS
] B
ROAD BA ND MODE M SPEED IS NOT FAST EN OUGH
There are several conditions that can result in slower access speed that are not
related to your [IPWireless] Broadband Modem’s performanc e:
o The access speed is related to the radio signal strength. If the signal strength
ind icated on the modem display shows less than all five rings illuminated, you
may have reduced access speed due to a con dition such as a marginal
coverage area.
o You may have subscribed to a Service Level that limits the data rate. You can
increase your Service Level on the registration web page or call [IPWireless]
Cu s tomer Service.
o You may be accessing a slow web site. A web site can cause a traffic jam on
the Internet's backbone because man y people converge on it at once or th at
site's server does not have the capacity to handle its traffic. In these cases, it
does not matter what speed your modem can achieve.
Su rf these sites
Tip:
when Interne t traffic is low. Heaviest traffic is usually on weekends and
[IPWireless] Broadband Mode m User Guide – Draft v.3
29
Page 30
evenings. You can also configure your browser so it won't display graphics,
animations, sound, video or other multimedia content.
o If you do not think that any of the above conditions are causing the problem,
call [IPWireless] Technical Support.
R
EGIST RAT IO N F AI LS BE CAU SE TH E
PC
DOES NOT ACCEPT “COOKIE S
”
When you register with the ISP, you provide a username and password that the
[IPWireless] network uses to identify you when you conn e ct. For your con venience,
these attributes are stored within the PC so that you do not need to enter them manually.
The registration server sends a small file, called a cookie, to you r PC. The cookie
contains the username and password information. In order for the registration process
to complete successfully, you must configure your browser application to accept cookie s.
Once registration has completed, you may disable receipt of cookies, if desired. See the
FAQs in Appendix C for instructions on h ow to set cookie preferences on your browser.
T
HE BROWSE R DID NOT GO DIRECTLY TO THE REG ISTRA TION SCR EEN
Type
registration.ipwireless.net
in the browser address window and then press enter
on your keyboard. If you get an error message similar to the “page cannot be displayed”,
there might be maintenance occurring on the web site. Call [IPWireless] Technical
Support or try again later.
T
HE CONNEC T AND DISC ONNEC T BUTTON S ARE NOT HI GHLIG HTED ON TH E STATUS
M
ONIT OR SC RE EN BU T A R ADI O SIG NA L I S PRE SE NT
Call [IPWireless] Technical Support.
Error Messages
I
NVAL ID PASSWO RD
1. Th is error message means that the network no longer recognizes your username
and/or password.
2. Check that your username and password were entered correctly.
3. The ISP’s server does not allow more than one simultaneous connection to the
network with the same username and password. Do not share your username
and password with other [IPWireless] Broadband Modem users.
4. If you cannot correct the problem, call [IPWireless] Techn ical Support.
N
O ANSWER
On rare occasions, the server will not receive the message advising it that the previous
session has ended. There is a timeout of a few minutes before the server will accept a
subsequent connection. If you recently had a successful connection, wait a few minutes
before trying again.
[IPW
IRELE SS
] B
ROAD BA ND MODEM NOT RESPONDING
1. Check that the computer interface cable is securely connected to the PC and
modem.
[IPWireless] Broadband Mode m User Guide – Draft v.3
30
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2. Check that the modem power button is on.
3. If the [IPWireless] Broadband Modem still does n ot respond, try restarting the PC
and then restart the [IPWireless] PC Software application. Occasionally, the PC
COM port that the [IPWireless] PC Software and the [IPWireless] Broadband
Modem are using can become “locked up” and cannot be freed until the PC is
restarted.
4. If the status bar still reports “[IPWireless] Broadband Modem not Responding”,
contact [IPWireless] Technical Support for assistance.
[IPWireless] Broadband Mode m User Guide – Draft v.3
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Appendix B – Battery Informatio n
Intern al Batte ry
Your [IPWireless] Broadband Modem has an internal lithiu m ion battery that charges
automatically from the USB connection or the AC Adapter. The six battery bars at the
top of the [IPWireless] Broadband Modem display indicate the charge level. When the
battery is fully charged, all six bars will be fully illuminated. Each bar represents a sixth
of the charge available. The bar indicating the highest charge is on the far right, and the
bar indicating the lowest charge is on the far left.
10%, the battery bar will flash.
The internal battery will allow you to operate the [IPWireless] Broadband Modem with
your laptop with out connection to an AC power sou rce. The internal battery life depends
upon your usage of the [IPWireless] Broadband Modem. For example, video
conferencing will consume battery life faster than web browsing. The [IPWireless]
Broadband Modem display dims after 2 minutes of power ON to conserve battery life.
Battery Safety Guideline s
When the internal battery no longer holds a charge, do not attempt to replace the battery
yourself. Contact [IPWireless] Technical Support for a replacement. Use batteries
authorized by [IPWireless] only; replacing or recharging the battery may be unsafe. Use
the battery only for its intended purpose. Never dispose of batteries in a fire or
incinerator, or in municipal waste. Batteries must be disposed of or recycl ed properly.
Never use a battery that is damaged or worn out.
When the battery capacity drops below
To c onserve internal battery life, remember the following:
Tip:
o When you are mobile and n ot usin g the modem, turn it off.
o Avoid exposing the modem to extreme hot or cold temperatures such as
leaving it in a hot car for more than fifteen minutes.
[IPWireless] Broadband Mode m User Guide – Draft v.3
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Appendix C – Frequently Asked Questions
Q. H
OW DO I CHANGE MY PASSWORD
Call [IPWireless] Cu stomer Service.
A.
Q. H
OW DO I CHANGE MY ADDRESS AND PHONE NUMBER
Call [IPWireless] Cu stomer Service.
A.
Q. W
HERE CAN I FIND A COVERAGE MAP
Call [IPWireless] Cu stomer Service.
A.
Q. H
OW DO I CHANGE MY SERVICE LEVEL
Call [IPWireless] Cu stomer Service.
A.
Q. H
OW DO I REBOOT THE
DOES NOT RESPOND
Call [IPWireless] Technical Sup port.
A.
Q. H
OW DO I CONTACT TECHNICAL SUPPORT
Call 1- 800-XXX-XXXX.
A.
Q. H
OW DO I SET COOKIE PREFERENCES ON MY BROWSER
[IPW
)?
?
IRELESS
?
?
] B
ROADBAND MODEM (WHEN THE POWER BUTTON
?
A. Using Netscape Navigator:
?
?
Go the browse r drop-down
heading. Go to the
Cookies
registration, you may return to
cookies
.
menu and select
Edit
box and click on
Preferences
Accept all cookies
Edit>Preferences>Advanced
. Click on the
. After successful
and click on
Advanced
Disable
A. Using Mi c ros oft I nt er net Ex p lorer :
Go to th e b rowser drop-down
Security
Click on
tab. Click on the
Enable
to accept all cookies. After successful registration, you may return to
Tools
Custom Level
T ools>S ec u r ity>Cust om Lev e l
Q. H
OW DO I SET MY HOME PAGE
menu and select
button. Scroll down to the
and click on
?
Disable
Internet Options
Cookies
.
. Click on the
headi ng.
A. Using Mi c ros oft I nt er net Ex p lorer :
Go to th e b rowser drop-down
General
tab. Click
Use Current
Tools
menu and select
in the
Home Page
Internet Options
. Select the
area if you are currently viewing the
Web page you want as your home page. If you are not viewing the web page you want
to use, type in the URL (Universal Resource Locator -- the web address) of the web
page you want to use as you r home page. Click OK.
A. Using Netscape Navigator:
[IPWireless] Broadband Mode m User Guide – Draft v.3
33
Page 34
Click on the
tab. In the
Options
Startup
box, type in the address of the web page you want to use as your
home page. Click OK.
menu and select
General Preferences
. Select the
Appearance
Q. H
OW WILL I KNOW WHEN TO UPGRADE MY
A. [R
ELEASE
TO DOWNLOAD
PROVIDED AT THAT TIME
Q. H
OW DO I PERFORM AN
A. [R
ELEASE
TO DOWNLOAD
Q. H
OW WILL I KNOW WHEN TO UPGRADE MY
A. [R
ELEASE
TO DOWNLOAD
THAT TIME
Q. H
OW DO I PERFORM A
A. [R
ELEASE
TO DOWNLOAD
Q. A
RE ANY MODEM ACCESSORIES AVAILABLE
A. A
CCESS THE
ACCESSORIES
.]
3.1 T
HE USER WILL ACCESS A WEB SITE AND SELECT THE APPROPRIATE FILES
. I
NFORMATION REGARDING
.]
[IPW
IRELESS
3.1 - T
HE USER WILL ACCESS A WEB SITE AND SELECT THE APPROPRIATE FILES
.]
3.1 T
HE USER WILL ACCESS A WEB SITE AND SELECT THE APPROPRIATE FILES
. I
NFORMATION REGARDING MODEM UPGRADE ALERTS WILL BE PROVIDED AT
[IPW
IRELESS
3.1 - T
HE USER WILL ACCESS A WEB SITE AND SELECT THE APPROPRIATE FILES
.]
[IPW
IRELESS] WEB SITE AT WWW.IPWIRELESS.COM TO VIEW AVAILABLE
.
PC
SOFTWARE
PC S
OFTWARE UPGRADE ALERTS WILL BE
] PC S
] B
OFTWARE UPGRADE
[IPW
IRELESS
ROADBAND MODEM UPGRADE
?
] B
ROADBAND MODEM
?
?
?
?
Q. H
OW DO I INSTALL MY MODEM ON A DIFFERENT COMPUTER
A. I
F YOU HAVE ALREADY INSTALLED YOUR MODEM ON
SECOND PC
THE INSTALLATION SOFTWARE
WEB PAGES
NEEDED
USERNAME
AUTOMATICALLY CONFIGURE THE MODEM
Q. W
A. Y
DISCONTINUE SERVICE
. I
HEN SHOULD I DE-INSTALL THE MODEM AND/OR
OU SHOULD DE-INSTALL THE MODEM AND
OR LAPTOP, INSERT THE INSTALLATION
. Y
OU WILL AUTOMATICALLY CONNECT TO THE REGISTRATION
. S
ELECT ‘SUPPORT SERVICES
F YOU LEAVE ALL FIELDS UNCHANGED AND CLICK ‘APPLY
/
PASSWORD COOKIE WILL ACCESS YOUR SECOND
’. Y
OU MAY MODIFY YOUR SETTINGS HERE, IF
.
PC
.
?
ONE PC
CD
INTO THE SECOND
PC S
OFTWARE
SOFTWARE ONLY WHEN YOU WISH TO
AND WISH TO USE IT ON A
PC
’,
THE
PC
AND THE DIALER WILL
?
AND RUN
[IPWireless] Broadband Mode m User Guide – Draft v.3
34
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Appendix D – [Tec hnical Specifications]
Physical
Height (ante nna do w n) .......................150 mm (5.9 1 i nches)
Width................................................ 130 mm (5.122 inches)
Depth .................................................30 mm (1.182 inches)
Weight ......................................... 250 gr ams (8.825 o unces )
Indicators
Signal (5 rings) ....................................................................
Power..................................................................................
Online .................................................................................
Battery………………………………………………………………..
Transmit ..............................................................................
Receive...............................................................................
Power
AC P o wer Adapter:
Current................................................................2.20A
AC input vo ltage ..........................................100V-240V
DC output voltage ................................................. 5.0V
Cable.............................................. 2m length (6.56 f t.)
Environmental
[IPWireless] Broadband Mode m User Guide – Draft v.3
35
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Temperature:
Normal...........................+15°C to + 35°C (59°F to 95°F)
Extreme (s ho rt perio ds ) -10°C to + 55°C (14°F to 131°F)
Storage ........................ -20°C to + 65°C (-4°F to 149°F)
Relative humidity:
Operating ..................................................25% to 75%
Extreme .....................................................25% to 75%
Maximum vibration:
Operating .........5 Hz to 20Hz: 0.96 m2/s3 at 5 to 20 Hz
Extreme .............20 Hz to 500 Hz: 0. 96 m2 /s3 at 20 Hz ,
................................................ thereaf ter –3dB/Octave
Integra l A nte nn a
Frequency of o peratio n................................ 2.5 to 2.69 GHz
Impedance:................................................ 50 o hms nomi na l
Omni-directio nal gain:....................................................2dBi
Polarizatio n:............................................................. vertica l
Input return loss: ........................-10dB nomi nal acro ss band
Maximum power:........................................................ 22dBm
VSWR :............................................................................ 1.7
Size:
Length:........................................65 mm ( 2.56 inches)
Width: .............................................20 mm (.81 i nches)
Depth: ............................................5 mm (.198 inches)
www.[ipwireless].com
San Bruno, CA, USA
Part No. [IPW-0029] [June 2001]
[IPWireless] Broadband Mode m User Guide – Draft v.3
36
Page 37
Regulatory In formation
Your [IPWireless] Broadband Modem may cau se TV or radio interference (e.g., when
using the modem in close proximity to a TV or radio receiver). The FCC/Industry Canada
can require you to stop using the modem if su ch interference cannot be elimin ated. If
the modem does cause interference with other radio communications services, which
can be determined by turning the equipment off and on, you are encouraged to try to
correct the interference by one or more of the following measures:
Reposition the modem’s receiving antenna.
-
Reposition the TV or radio’s receiving antenna.
-
Relocate the modem with respect to the TV or radio receiver.
-
Move the modem away from the TV or radio receiver.
-
Plug the modem into a different outlet so that the modem and t he TV or
-
radio receiver are on different branch circui ts.
If necessary, consult an experienced radio/television technician for additional
suggestions. You m ay also find the
is available from the U.S. Government Printing Office, Washington, D.C. 20402, Stock
No. 004-000-00450-7, or on the World Wide Web at http://
www.fcc.gov/Bureaus/Compliance/WWW/tvibook.html.
This device complies with part 15 of the FCC rules. Operation is subject to the condition
that this device may not cause harmful interference.
FCC Interference Handbook
, 1986, to be helpful. It
[IPWireless] Broadband Mode m User Guide – Draft v.3
37
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