iPulse iPB4, iPB7 Series, iPB7 Identity MiFare, iPB7 Enterprise, iPB7 Identity SE/Prox User Manual

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WARNING & NOTICE

The information provided in this document is the sole property and copyright of iPulse Systems, and all rights are reserved in toto with respect to this copyright.

Whilst this information is provided freely to users of the iPulse product range, the information is provided for a specific purpose and may not be copied, redistributed, reproduced or shared in whole or in part, without the express written permission of iPulse Systems.

Furthermore, the information contained in this document may not be shared with other users for any other purpose than the requirement to install or use the relevant iPulse product.

Where other company names or products are referenced in this manual, iPulse Systems acknowledges that these are trademarks of their respective owners, and has indicated as such with the symbol ™ or ®.

REVISION HISTORY

Rev

Description of Change

Author

Effective Date

Initial Release

GM Chalmers

1 July 2017

Updated Release – FCC rules & requirements

GM Chalmers

4 September 2017

Updated Release – Power Draw, Software

GM Chalmers

9 November 2017

Updated Release – Boot Sequence & Network Connection

GM Chalmers

2 February 2018

Updated Release – Additional Features & Errata

GM Chalmers

22 March 2018

Updated Release – Additional Features & Troubleshooting

GM Chalmers

14 July 2018

Updated Release – Additional Features & Updated Info

GM Chalmers

8 August 2018

REFERENCE DOCUMENTS

Document Number/Location

Document Title

IQSuite.Cloud USER GUIDE

TABLE OF CONTENTS

Table of Contents

WARNING & NOTICE .......................................................................................................................................1

REVISION HISTORY ..........................................................................................................................................2

REFERENCE DOCUMENTS ...............................................................................................................................2

TABLE OF CONTENTS .......................................................................................................................................3

TABLE OF FIGURES ..........................................................................................................................................4

SECTION 1 INTRODUCTION & OVERVIEW .......................................................................................................5

1.1 Introduction ....................................................................................................................................5

1.2 A quick overview of the iPBx biometric device range .....................................................................5

1.3 Understanding the IntelliDevice™ and IntelliLink™ Architecture ...................................................6

1.4 SecuGen Sensor & Capture/ Matching Algorithm ..........................................................................6

1.5 Products Covered in this Manual ....................................................................................................7

SECTION 2 SAFETY INSTRUCTIONS ..................................................................................................................8

SECTION 3 REGULATORY & ENVIRONMENTAL ............................................................................................ 11

3.1 Regulatory Overview .................................................................................................................... 11

3.2 FCC Regulations – United States of America ............................................................................... 11

3.3 CE Regulations – European Union ............................................................................................... 12

3.4 SABS Regulations – South Africa .................................................................................................. 12

3.5 Waste Disposal ............................................................................................................................. 12

SECTION 4 UNPACKING THE BOX ................................................................................................................ 13

SECTION 5 IntelliRelay™ CONNECTION ....................................................................................................... 16

5.1 Wiring Diagram – Fail Closed ....................................................................................................... 17

5.2 Wiring Diagram – Fail Open ......................................................................................................... 17

SECTION 6 INSTALLATION GUIDELINES ....................................................................................................... 19

SECTION 7 CONFIGURING YOUR DEVICE .................................................................................................... 21

SECTION 8 IQSUITE AND OTHER SOFTWARE .............................................................................................. 23

SECTION 9 CARING FOR YOUR IPB4 ............................................................................................................ 24

APPENDIX A UNDERSTANDING IP RATINGS ................................................................................................. 25

APPENDIX B IPB4 MESSAGING ..................................................................................................................... 26

APPENDIX C IP65 INSTALLATION TIPS .......................................................................................................... 28

APPENDIX D UNDERSTANDING FINGERPRINTS .......................................................................................... 29

APPENDIX E ENROLLMENT GUIDE .............................................................................................................. 38

APPENDIX F POE & ACCESS CONTROL ........................................................................................................ 39

TABLE OF FIGURES

Figure 1 - Understanding iPB4 Models ...........................................................................................................7

Figure 2 – iPBx to IntelliRelay Wiring Diagram ...............................................................................................9

Figure 3 - Box Interior .................................................................................................................................. 13

Figure 4 - Serial & Model ............................................................................................................................. 13

Figure 6 – iPB4 & IntelliRelay ....................................................................................................................... 14

Figure 7 - iPB4 Information Sticker .............................................................................................................. 14

Figure 8 - Wiring Diagram - Fail Closed ........................................................................................................ 17

Figure 9 - Wiring Diagram - Fail Open .......................................................................................................... 18

Figure 10 - iPB4 Installation Diagram ........................................................................................................... 19

Figure 11 - Connecting your iPB4 ................................................................................................................. 20

Figure 12 - Reset Jumpers ............................................................................................................................ 21

Figure 13 - Common fingerprint Types ........................................................................................................ 29

Figure 14 - Common minutia points ............................................................................................................ 30

Figure 15 - Fingerprint Enrolment Process .................................................................................................. 31

Figure 16 - Base to Enhanced Images .......................................................................................................... 32

Figure 17 - Analysed image with background and smudges removed ........................................................ 32

Figure 18 - Enhanced to Digitized Images .................................................................................................... 33

Figure 19 - Digitized to Thinned Images ...................................................................................................... 33

SECTION 1

INTRODUCTION & OVERVIEW

1.1 Introduction

Thank you for choosing to purchase an iPulse Systems biometric reader. We are aware that there are many options to choose from and are grateful that you have elected to choose our products out of the many competitive options available to you.

The iPulse iPBx range of biometric devices are made with care and pride, and with proper installation and care, should provide many years of uninterrupted service. The following guide is intended to assist you to properly understand the best methods for installing and maintaining your product.

1.2 A quick overview of the iPBx biometric device range

The iPulse iPBx biometric device range use a simple combination of numbers and names to help users clearly understand the type of device. In general, all products are named as follows:

iPBx <Name> <Description>

• The x above is a number, between 1 and 9, which represents model of the biometric reader.

• The <Name> represents the type, which explains the features, most of which are common across

models.

• The <Description> normally reflects the card supported by that specific model and is normally only

included with Identity models.

For example, an iPB7 Identity SE/Prox, means that the reader is an iPB7 model, of the type Identity (a reader type that has a built-in card reader, with the description SE/Prox meaning that this specific card reader supports the HID SE (multiclass) card reader, as well as the multiclass Prox card reader.

Typical product types are the following: Access: Normally a “dumb” device, the Access does not have its own controller built in. Designed to

work specifically with the IntelliControllers™, Access devices do on-device fingerprint matching, but use the “brain” of the IntelliController™ for all other processing. Typically, these devices are used in environments with smaller user bases, and where cost is a key driver.

Enterprise: The Enterprise range offers the full built-in controller that the iPBx range of biometric devices

are famous for. Offering full redundancy, and with complete operation in both online and offline modes, the Enterprise range of readers are the core of the iPulse range.

Identity: The Identity range offers the same features as the Enterprise, but with built-in card readers

for sites who wish to use a combination of fingerprint and card, or in some cases, offer both options separately. Depending on the card types offered, Identity models can work as fingerprint only, card only, card to identify and fingerprint to verify or even fingerprint on card for local matching only.

1.3 Understanding the IntelliDevice™ and IntelliLink™ Architecture

The iPulse iPBx biometric device range use the unique IntelliLink™ to make connections simple, yet extremely powerful. The IntelliLink™ is a patented way for iPulse devices to share power, network

communications and iPulse-specific communications with each other, and connects a family of devices

known as IntelliDevices™, the most common of which is the IntelliRelay™.

All iPBx biometric devices (with the exception of the Access type readers) ship with an IntelliRelay™ in the

box. This extremely powerful device acts as the readers connection to the outside world, providing network, power and communications, and including a highly secure and extremely powerful relay board that can trigger external devices such as a mag lock, receive feedback or status signals from external devices, and also, accept a push button input.

Because the IntelliRelay™ is “Intelligent”, it can monitor these inputs, and report back to the reader, turning even a “dumb” push button device into a monitored and recorded input. Furthermore, the IntelliRelay™

can monitor the biometric device itself, and should it lose connection for any reason, perform an autoreset of the reader, thus ensuring maximum uptime.

Using commonly available RJ45 connectors, the iPBx range of readers connect directly to the IntelliRelay™ via standard Category 5e (*1), commonly known as Cat 5 cable.

*1 For a better understanding of Cat 5 cabling, visit Wikipedia: https://en.wikipedia.org/wiki/Category_5_cable

1.4 SecuGen Sensor & Capture/ Matching Algorithm

The iPulse iPBx range of biometric devices come standard with the SecuGen range of FBI-certified, patented SEIR-based fingerprint sensors and uses the SecuGen MINEX-tested/ NIST-compliant algorithm for capture and matching.

SecuGen Corporation is one of the world's leading provider of advanced, optical fingerprint recognition technology, products, tools and platforms and has been serving the global biometrics industry since 1998.

The iPBx readers use the SecuGen Corporation MINEX Compliant Extractor and Matcher, and the following information shows the SDK Code and CBEFF PID relating to these specific products. MINEX is a project of NIST's Information Technology Laboratory's Information Access Division, and NIST is an agency of the U.S. Commerce Department's Technology Administration, and more information pertaining to these values, and how they are calculated, is available from their website.

MINEX Compliant Feature Extractor

Organization Name

SDK Code

Extractor CBEFF PID (hex)

Software Identification

SecuGen Corporation

000A0035

SecuGen ANSI INCITS 378 Template Generator v3.5

MINEX Compliant Matcher

Organization Name

SDK Code

Extractor CBEFF PID (hex)

Software Identification

SecuGen Corporation

000A8035

SecuGen ANSI INCITS 378 Template Matcher v3.5

1.5 Products Covered in this Manual

This manual covers the entire range of the iPB4 biometric devices, including the following models:

iPB4 Model #

Fingerprints

Contactless Smartcard Reader

IP52

Rated *2

SEOS®,

iClass® *1

Prox®

MIFARE®,

DESFire®

iPB4 Enterprise

10,000 templates

----

✓

iPB4 Identity MiFare

10,000 templates

----

✓

iPB4 Identity Prox

10,000 templates

----

✓

----

✓

iPB4 Identity SE

10,000 templates

✓

----

✓

iPB4 Identity SE/Prox

10,000 templates

✓ ✓ ✓

✓

Figure 1 - Understanding iPB4 Models

*1 HID SE Multiclass® readers provide support for the following card types: SEOS®, iClass®, MIFARE®,

DESFire® and where specifically indicated, Prox® as well.

*2 IP52 rating is an international standard that measures the dust and water resistance of a device.

Properly installed with the optional grommet, the iPB4 range is fully IP52-compliant. For full installation instructions, which includes where to mount the units, please see SECTION 6 INSTALLATION GUIDELINES in this manual. To understand IP ratings, see Appendix A of this manual. IP compliance is as much a factor of installation as manufacture, and the installer plays a critical role in ensuring that the device meets these requirements.

This manual does NOT cover the iPB4 Access biometric devices:

iPB4 Model #

Fingerprints

Contactless Smartcard Reader

IP52

Rated *3

SEOS®,

iClass® *2

Prox®

MIFARE®,

DESFire®

iPB4 Access *1

10,000 templates

----

✓

*1 The iPBx Access devices require the IntelliController to function and cannot work as a stand-alone

device.

*2 HID SE Multiclass® readers provide support for the following card types: SEOS®, iClass®, MIFARE®,

DESFire® and where specifically indicated, Prox® as well.

*3 IP52 rating is an international standard that measures the dust and water resistance of a device.

SECTION 2

SAFETY INSTRUCTIONS

The iPBx range of biometric readers have been designed foremost with safety and ease of installation in mind. All our products are DC (Direct Current), 12V (low voltage) devices, and as such, do not specifically require the availability of a certified wireman when being installed.

Using commonly available RJ45 connectors, the iPBx range of readers connect directly to the IntelliRelay™ using standard Category 5e network cable (*1), commonly known as Cat 5 cable. This cable provides the

reader with power, network communications, and the unique iPB IntelliLink™ connection, which will be

explained further in later chapters.

*1 For a better understanding of Cat 5 cabling, visit Wikipedia: https://en.wikipedia.org/wiki/Category_5_cable

Whilst the iPBx readers use standard or conventional cabling, they do NOT USE A STANDARD WIRING convention. This is for multiple reasons, including the following:

Security: A big concern for any company is physical access to their networks. iPBX biometric devices

often sit outside a building, as they are required to grant access. To ensure that the device cannot simply be removed from the wall, and used by any other device for internet access, iPulse mixes up the cabling to ensure that only iPBX devices can access the network through the IntelliRelay.

Distance Standard Cat 5 cables support a distance of up to 100m. To make sure that all of our signals,

including power (*1), can run this distance, iPulse uses a specific cable pattern to reduce interference, and boost signals. Therefore, in distances over 5m, only the iPulse cabling method will work.

*1 All iPBx devices require a standard 13,8v input, and supplying voltage that is higher than

this can cause significant damage to the device. Having said this, voltage drops over distance, and as such, when the distance between the iPBx device and the IntelliRelay™ reaches greater than 40m, it is advisable to seek expert advice on how to inject higher voltages at the opposite end to allow for the drop over distance that the readers will experience. No greater than 17v should EVER be inputted to an IntelliRelay™ however, to avoid damaging the unit.

The following diagram – which is very similar to the TIA/EIA 568B standard, should be used for all cables linking an iPBx device to an IntelliRelay™. The only key difference – and the easiest way to remember this

diagram, is that all colours should be paired together, unlike the TIA/EIA 568B standard, where the middle 4 cables are mixed up.

In general, ANY wiring diagram where all pairs are together, ie, Orange and White, Orange, then Green & White, Green, then Blue & White, Blue and finally Brown & White, then Brown, is acceptable.

Figure 2 – iPBx to IntelliRelay Wiring Diagram

There is no reason that anyone who is certified to work on standard networking cables cannot work on the

wiring between the iPBx devices, and the IntelliRelay™. Many network cables which use the PoE standards contain much higher voltages than the IntelliRelay™ puts out.

Having said this, the IntelliRelay™ itself connects to a power supply directly, and this power supply is normally connected to the AC (Alternating Current) mains electrical supply. Although this power supply is not a direct part of the iPBx installation, it is highly recommended that only a certified wireman connect the power supply to the mains power supply, and that even the connection of such a supply to the IntelliRelay™ via the 12V output should be performed by the same person if possible.

It is highly recommended that a good quality (at least class II) power supply be used, which supplies a minimum of 1A output at 12V DC. All power supplies should conform to the Safety Electrical Low Voltage standards and should always be earthed where possible.

The iPBx range of biometric products were tested using power supplies that meet the UL60950-1, TUV EN60950-1, CCC GB4943(RS-50 only) safety standards, and when used in conjunction with this type of power supply, are known to conform to the Safety Electrical Low Voltage standards.

For wires connecting from the power supply to the IntelliRelay™, it is recommended that AWG20 (*2) cable be used, and that this distance should not exceed 10 meters from the power supply to the biometric reader. Where possible, and for maximum reliability, a length of 5 meters is recommended, and preferred.

*2 For a better understanding of the AWG wiring standards, visit Wikipedia: https://en.wikipedia.org/wiki/American_wire_gauge

Prior to connecting the iPBx reader to the IntelliRelay™, a voltage measure of the power input block should

be taken. This should measure between 12V (minimum) and 13,8V (maximum). Lower voltages could provide insufficient power for the device to run correctly, and higher voltages could damage the

IntelliRelay™ which has surge protection circuitry, and is thus designed to switch off, or even blow, if too

much voltage is supplied, in order to protect the biometric reader.

When connecting your iPB4 to a power supply, it is important to know how much power the device will draw at peak, and what the average consumption is. This is very important especially when connecting the device via PoE.

Amps

Watts

Overall Average

309mA

4.09W

Minimum Average

295mA

3.91W

Maximum Average

323mA

4.28W

iPulse recommends that a minimum power supply of 500mA or 8W is supplied when connecting the device to a power source. Having said this, it is critical to understand that if connecting a maglock or striker lock to the same power source, that the current draw of these devices needs to be taken into account.

In the case where both the iPB4 and a locking mechanism are connected, it is recommended that a

minimum power supply of 1,5A or 17W is supplied. This is subject to the power draw of the locking

mechanism, and care should be taken to ensure that enough power is supplied in cases where these devices are using more than average.

If you are uncertain, consult an electrical contractor, especially in cases where using PoE to power these devices, as whilst they may appear to work during installation, continued use of an under specified power supply could result in problems over time.

IMPORTANT SAFETY WARNING

As with all electronic devices, the iPBx biometric device range can experience electronic malfunctions.

Whilst all the iPulse products are designed with safety in mind, and thus have multiple methods to

ensure that such failures happen in a safe and controlled manner, it is always wise to assume that anything abnormal you can see, smell or hear are not safe, and thus the device should be disconnected

from the power source immediately.

Any strong metallic odour, or sounds of popping, crackling or hissing, are normally clear indicators that something is not right with the device, and any visible signs of smoke should also be taken very

seriously.

Always put safety first, and if you experience any of the above, contact your product channel for assistance and guidance.

SECTION 3

REGULATORY & ENVIRONMENTAL

3.1 Regulatory Overview

As this is an electronic device, it is governed by different regulations and standards around the world. In order to comply with these standards, iPulse performs rigorous compliance & safety tests through registered test centers across the globe and uses these results to apply for certification from different authorities and bodies.

As many of these standards are self-regulated, iPulse stores copies of all test results, and related documentation, in physical files, which are kept at various addresses depending on the requirements of the specific standard.

At a minimum, iPulse keeps copies of all documentation at its US headquarters, which are based at the following address:

iPulse Systems Inc Suite200A, 18 Morgan Irvine, CA, 92618 United States of America

Please feel free to contact us should you have any specific requirement to view this information, which will be disclosed to anyone in compliance with the regulations associated with making this information available for specific purposes.

3.2 FCC Regulations – United States of America

The Federal Code of Regulation (CFR) FCC Part 15 is a common testing standard for most electronic equipment. FCC Part 15 covers the regulations under which an intentional, unintentional, or incidental radiator can be operated without an individual license. FCC Part 15 covers as well the technical specifications, administrative requirements and other conditions relating to the marketing of FCC Part 15 devices. Depending on the type of the equipment, verification, declaration of conformity, or certification is the process for FCC Part 15 compliance.

More information about FCC certification can be found on Wikipedia at the following web address:

https://en.wikipedia.org/wiki/FCC_Declaration_of_Conformity

The iPB4 range of biometric devices has been extensively tested and found to be compliant with Part 15 of the FCC Rules, under which it is defined as a Class B Digital Device.

A Digital Device is defined as an unintentional radiator (device or system) that generates and uses timing signals or pulses at a rate in excess of 9,000 pulses (cycles) per second and uses digital techniques; inclusive of telephone equipment that uses digital techniques or any device or system that generates and uses radio frequency energy for the purpose of performing data processing functions such as electronics computations, operations, transformations, recording, filing, sorting, storage, retrieval, or transfer.

Furthermore, the iPB4 range of biometric devices are defined as Class B Digital Devices, which means that they are marketed for use in a residential, commercial, industrial or business environment. The Class B certification means that they may be used by the general public or in the home, as well as in the workplace.

It is important to understand that any unauthorized changes made to the device could void the end users authority granted under these rules to use the equipment, and therefore, these devices should only be used in the manner described in this user manual or in other official iPulse documentation pertaining to product usage.

3.3 CE Regulations – European Union

The CE mark is a conformity marking for electronic products sold with the European Economic Area (EEA) since 1985. It is a world-wide recognized symbol, which is like the FCC defined in 3.2 above. To be CE compliant, the iPBx range of devices is required to conform to several directives, which include the following:

• EMC Directive 2014/30/EU

• Low Voltage Directive 2014/35/EU

• RoHS Directive 2011/65/EU

More information about CE certification can be found on Wikipedia at the following web address:

https://en.wikipedia.org/wiki/CE_marking

The iPB4 range of biometric devices has been extensively tested and found to be compliant (or conformant) with the above-mentioned directives.

3.4 SABS Regulations – South Africa

SABS, or the South African Bureau of Standards, provide certification to industry in South Africa and beyond since 1980. The SABS brand is synonymous with quality, reliability and dependability and is found across all manner of products, including electronic products such as the iPBx range of biometric readers.

More information about SABS certification can be found on the SABS website at the following address:

https://www.sabs.co.za/

The iPB4 range of biometric devices has been extensively tested and found to be compliant with the SABS standards applicable to electronic devices.

3.5 Waste Disposal

iPulse Systems is a strong supporter of managing electronic waste, and as a California, US-head quartered organization, we comply to the regulations, both proposed and legislated, that relate to Electronic Waste Recycling. For more information pertaining to electronic waste disposal, please visit the following link, which contains many helpful references and an abundance of information:

http://www.calrecycle.ca.gov/electronics/reginfo/default.htm

In general, no electronic devices should be disposed of with your regular garbage, and there are many companies available who assist with this disposal if necessary. Should you be uncertain of where to dispose of these items, you may return them directly to iPulse Systems Inc, at the following address, and we will dispose of them on your behalf in the correct manner:

iPulse Systems Inc, Suite2A 18 Morgan, Irvine, CA 92618, United States of America

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iPulse iPB4, iPB7 Series, iPB7 Identity MiFare, iPB7 Enterprise, iPB7 Identity SE/Prox User Manual

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Frequently Asked Questions

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