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When I tap on the corners during calibration, the dots don’t fall within
the projection screen.
Move the Sensor Cam closer to the area where the corresponding dots
do not appear. Or, move the Sensor Cam further away from the screen.
Run the calibration process again. See Pages 12-14.
The cursor on my screen is jumping around abnormally and I am not
able to control it.
Remove any strong light source or infrared equipment close to the
Sensor Cam, as these may interfere with the Sensor Cam.
During calibration, multiples spots appear or spots appear erratically.
1. Remove any strong light source or infrared equipment close to the
Sensor Cam, as these may interfere with the Sensor Cam.
2. Ensure the projector screen you are using is not made of highly re-
flective glass or metal. Such reflective materials affect Sensor Cam’s
operation.
The pen trace continually breaks when I write or draw with the Interactive Pen.
1. The Sensor Cam might be placed too far away from the screen. Move
the Sensor Cam closer to the screen and run the calibration process
again. See Pages 12-14.
2. Pen trace can only occur if the Sensor Cam’s vision field is not
blocked. Please do not draw or write with your body blocking the
Sensor Cam.
3. Replace the batteries in the Interactive Pen. Low batteries can have
an adverse affect on pen trace and accuracy.
The LED indicator of the Sensor Cam blinks alternately between Orange and Green, and the pen trace continually breaks when I write or
draw with the Interactive Pen.
There might be interference between the wireless connection of the
Sensor Cam and the Wireless Receiver. Move the Sensor Cam within
16 ft (5m) of the Wireless Receiver, and check that the LED indicator on
Troubleshooting