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LIP-8012D &
8024D
User Guide
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LIP-8012D & LIP-8024D User Guide
Copyright© 2008 LG-Nortel Co. Ltd. All Rights Reserved
This material is copyrighted by LG-Nortel Co. Ltd. Any unauthorized reproductions,
use or disclosure of this material, or any part thereof, is strictly prohibited and is a
violation of Copyright Laws. LG-Nortel reserves the right to make changes in
specifications at any time without notice. The information furnished by LG-Nortel in
this material is believed to be accurate and reliable, but is not warranted to be true
in all cases. LG-Nortel and iPECS are trademarks of LG-Nortel Co. Ltd. All other
brand and product names are trademarks or registered trademarks of their
respective companies.
Revision History
Issue
Date
Remark
1
Aug. 08
Initial Release
Disposal of your old appliance
1. When the crossed-out wheeled bin symbol is
attached to a product, it means the product is covered
by the European Directive 2002/96/EC.
2. All electrical and electronic products should be
disposed of separately from the municipal waste stream
via designated collection facilities appointed by
government or the local authorities.
The correct disposal of your old appliance will help
prevent potential negative consequences for the
environment and human health.
4. For more detailed information about disposal of your
old appliance, please contact your city office, waste
disposal service or the shop where you purchased the
product.
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LIP-8012D & LIP-8024D User Guide
Important Safety Information
To prevent unexpected danger or damage please read this information before
installing or attempting to repair you phone. Warning and Caution information is
provided to alert the consumer of known dangers:
Warning: To reduce the possibility of electric shock, do not expose your
phone to high humidity areas, such as a bathroom, swimming area, etc.
Caution: Use only LG-Nortel approved batteries and desktop chargers to
avoid the damage to the phone. Using other batteries or chargers voids
your warranty and may cause an explosion.
1. Only trained and qualified service
personnel shall install, replace or service
the phone.
2. Do not spill liquid life water on the
phone. If so, call the service center as
this may result in fire or electric shock.
3. If you see smoke or smell something
during use, unplug the power cord and
the phone line. Call the service center
immediately.
4. If the power adapter is used, do not
touch the plug with wet hands. This may
result in a fire or an electric shock or
equipment damage.
6. Do not use the phone during a
thunderstorm. Lightning strike may
result in fire, severe electrical or
acoustic shock.
7. Do not use the power adapter if the
power cord or wall outlet is damaged.
This may result in fire or an electric
shock.
1. Ensure that children do not pull on
phone cords. This may injure children or
result in equipment damage.
2. The ear-piece houses a magnetic
device which may attract pins or small
metal objects. Keep headset clear of
such objects and check before use.
3. Avoid placing the phone in an area
that is excessively dusty, damp or
subject to vibration.
4. Choose a site for the phone that is
well-ventilated and dry.
5. Do not plug multiple plug-packs into
one power outlet. This may result in the
plug overheating and may result in a fire
or plug pack failure.
6. Do not put heavy things on the
phone.
7. Do not drop or throw the phone.
8. Static electricity discharge will
damage electronic components.
9. Keep out of direct sunlight and away
from heat.
10. No user-serviceable parts inside. Do
not insert a screwdriver or any metal
objects into the phone. This may cause
electric shock or damage the equipment
and will render the warranty void.
11. Clean the phone with a soft, dry
cloth only. Do not use volatile liquids
such as petrol, alcohol, or acetone as
this may cause a fire or result in
discoloration or damage to plastics. Do
not clean with wax or silicon products as
these may enter the equipment and
cause operation to become unstable.
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TABLE OF CONTENTS
1. INTRODUCTION ....................................................................................... 1
1.1 General ............................................................................................. 1
1.2 Feature Information .............................................................................. 1
1.3 Feature Groupings ............................................................................... 1
1.4 iPECS LIP-8012D & 8024D Phone Description ............................................. 2
1.5 LIP-8012D & 8024D Phone Installation ....................................................... 3
1.5.1 Phone Connections .................................................................... 3
1.5.2 Wiring Connectors ...................................................................... 4
1.5.3 Power ..................................................................................... 4
1.5.4 Wall Mount ............................................................................... 5
2. LCD, SPEAKERPHONE & RELATED FEATURES .......................................... 6
2.1 Using the Display Menu ......................................................................... 6
2.1.1 Phone Setting ........................................................................... 7
2.1.2 Conference Room ...................................................................... 8
2.1.3 ICM SMS ................................................................................. 9
2.1.4 Network Config. ....................................................................... 10
2.1.5 Attendant menu ....................................................................... 11
2.2 Using the Speakerphone ...................................................................... 11
2.3 Using a Bluetooth Wireless Headset (LIP-8024D only) .................................. 12
2.4 Using a Serial DSS ............................................................................. 14
3. RECEIVING CALLS ................................................................................. 16
3.1 Answering a Call While Idle ................................................................... 16
3.2 Responding to a Call While Busy ............................................................ 17
3.3 Using Answering Machine Emulation (AME) ............................................... 17
3.4 Differential Ring Signals ....................................................................... 18
3.5 Answering Calls at Night ...................................................................... 19
3.6 Answering Calls to Other Stations ........................................................... 20
3.7 Using Do-Not-Disturb (DND) to Block Incoming Calls .................................... 20
3.8 Forwarding Calls ................................................................................ 20
3.8.1 Forwarding calls to another Station or Voice Mail ............................... 20
3.8.2 Forwarding calls to an external number ........................................... 22
3.8.3 Forwarding callers to a Text Message ............................................ 24
4. PLACING A CALL ................................................................................... 28
4.1 Internal Calls .................................................................................... 28
4.1.1 Using Camp-On when calling a busy station ..................................... 28
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4.1.2 Leaving a Message Wait ............................................................ 29
4.2 External Calls ................................................................................... 29
4.2.1 Placing external CO/VoIP calls ..................................................... 29
4.2.2 Waiting for the next available CO/IP line .......................................... 31
4.2.3 Account Codes: Tracking External calls for billing............................... 31
4.2.4 Disable dialing from your phone .................................................... 31
4.2.5 Temporarily override dialing restrictions at a phone ............................ 32
4.3 Using Directory.................................................................................. 32
4.3.1 Using Last Number Redial (LNR) .................................................. 32
4.3.2 Using and Entering Saved Number Dial .......................................... 33
4.3.3 Using System Speed Dial Numbers ............................................... 34
4.3.4 Using and Entering Station Speed Dial Numbers ............................... 34
4.3.5 Using Dial by Name and Entering Your Name ................................... 37
4.3.6 Using Automatic Called Number Redial (ACNR) ................................ 38
5. TRANSFER, CONFERENCE & OTHER CALL HANDLING ............................... 40
5.1 Call Transfer: Sending a call to a different destination ................................... 40
5.2 Call Hold: Placing a call in a waiting state .................................................. 40
5.3 Broker Call: Switching between two calls ................................................... 41
5.4 Joining Multiple People in a Conference .................................................... 41
5.4.1 Setting up a Conference Room..................................................... 43
5.5 Call Park: Placing a call on Hold to Page ................................................... 43
5.6 Two-Way Record: Recording a call .......................................................... 44
6. SEND & RETRIEVE MESSAGES ............................................................... 45
6.1 Responding to a Station Message Waiting Indication .................................... 45
6.2 Getting Voice Mail Messages................................................................. 45
6.3 Sending and Receiving Short Text Messages ............................................. 47
7. REMOTE SYSTEM ACCESS ..................................................................... 50
7.1 Direct Inward System Access (DISA) ....................................................... 50
7.2 Mobile Phone Extension ....................................................................... 50
8. MISC. FEATURES .................................................................................. 53
8.1 Call Log .......................................................................................... 53
8.2 Contrast .......................................................................................... 54
8.3 Background Music and Music on Hold ...................................................... 55
8.4 Using Internal, External and Meet-Me Paging ............................................. 55
8.5 Push-To-Talk (PTT) Page ..................................................................... 56
8.6 Wake-Up Alarm ................................................................................. 57
8.7 Alarm/Door Bell ................................................................................. 57
8.8 Power Fail Transfer (PFT) .................................................................... 58
8.9 System Voice Memo ........................................................................... 58
8.10 Hot Desk ......................................................................................... 59
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9. PBX, CENTREX & ISDN FEATURES ........................................................ 61
9.1 Access PBX or Centrex features ............................................................. 61
9.2 Access the ISDN Network ..................................................................... 61
9.2.1 Using the Keypad facility to access ISDN features.............................. 61
9.2.2 Using ISDN Supplementary Services ............................................. 62
9.2.3 Activating ISDN Caller ID Restriction .............................................. 62
10. FEATURES & FLEX BUTTONS .................................................................. 63
10.1 Entering Station Program Data ............................................................... 63
10.2 Assigning Features to Flex Buttons ......................................................... 63
APPENDIX A FLEXIBLE NUMBERING PLAN .................................................... 64
APPENDIX B USER PROGRAM CODES .......................................................... 70
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1. INTRODUCTION
1.1 General
Your telephone is connected to an advancedtechnology, highly-versatile, fully-featured telecom
system designed to make office communications easy
and productive. Employing state-of-the-art Voice over
Internet Protocol (VoIP) technology, voice and data
converge on a single IP packet network. Because each
iPECS Phone is an IP appliance, it can be moved easily
throughout the office LAN and maintain normal
operation.
1.2 Feature Information
We have taken every effort to make this user guide
simple and straightforward. The guide starts with the
simpler operations of the iPECS Phone Speakerphone,
moves on to receiving and placing calls, and then to
more advanced features. Each section includes a brief
and basic description of each feature and step-by-step
operation instructions.
The operations shown in this guide use the System’s
base default Numbering Plan. Your specific Numbering
Plan may be different. Some features may not be
available for you to access or may be subject to certain
limitations based on the set-up of the System.
Under certain operating conditions, this equipment may
not be able to make emergency calls. Alternative
arrangements should be made for access to emergency
services.
1.3 Feature Groupings
Every effort has been taken to divide the features into a
logical and consistent sequence so that features can be
quickly located.
Features have been divided into groups, Receiving
Calls, Placing Calls etc. Within each group, features
are arranged according to the difficulty of operation and
frequency of use.
1. Introduction
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1.4 iPECS LIP-8012D & 8024D Phone Description
The iPECS LIP-8012D and LIP-8024D Phones (shown)
incorporate the latest in VoIP technology and user
interface to provide you with a cost effective, simple to
use, productive communications tool. It includes a large
3-line (LIP-8012D) or 4-line (LIP-8024D) 24-character
per line LCD (refer to Phone Diagrams, next page). The
bottom line of the display is an interactive menu
accessed with the 3 Soft buttons just below the display.
The Navigation button in the lower center of the Phone
allows you to move through the menu choices when
more than three selections are available.
Features and functions of your iPECS are accessed
either using the Fixed or Flexible buttons or by selecting
a menu item using the Soft buttons. In the remainder of
this User Guide, the Fixed or Flexible buttons are shown
with a box surrounding the BUTTON designation while
Soft button menu selections are shown with a double
underline.
The LCD display screens shown in this User Guide are
captured from the LIP-8024D. The screen may differ
slightly in the LIP-8012D.
iPECS LIP-8012D iPECS LIP-8024D
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iPECS LIP-8024D Diagram
1.5 LIP-8012D & 8024D Phone Installation
LIP Phones and Consoles can be connected to any
standard 10/100 Base-T Ethernet switch port (shown in
graphic). When connected to an 802.3af compliant
switch port (ex., POE8), LIP Phones and series
consoles can derive power from the Ethernet port.
When LAN power is not available, the optional AC/DC
adaptor must be used. The following image shows how
to connect the handset, power cord, and LAN cable to
the phone.
1.5.1 Phone Connections
The LIP-8012D and LIP-8024D each have 2 RJ-45 and
10/100 Base-T LAN connection ports (refer to following
graphic). One port is for connecting to the LAN (‘D’ in
graphic), and the other can be connected to a desktop
data device such as a PC (‘B’ in graphic), or another
LAN interface terminal (refer to iPECS Hardware and
Installation Manual).
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iPECS LIP-8012D & 8024D Connections
1.5.2 Wiring Connectors
The LIP-8012D & LIP-8024D each have two (2) 10/100
Base-T Ethernet ports, a “LAN” port and a “PC” port.
An intelligent switch, which implements voice packet
priority, connects the two (2) ports. This permits the
LAN to be shared between the LIP Phone and the
desktop PC or other Ethernet terminal without
significant affect on the voice or data traffic. The “LAN”
port is connected to the LAN as described above for the
single port Phones. The “PC” port is connected to a
desktop device using any standard straight through
category 5 cable.
1.5.3 Power
All LIP-8000 series phones can be powered by the
AC/DC Adapter-K- (48 VDC @0.3A) or over the LAN
cable using the POE8 or other 802.3af compliant switch.
If using the AC/DC Adapter, after connecting the Phone
to the LAN, the Adapter’s DC voltage plug is inserted
into the power-input jack in the underside of the Phone.
One end of the AC power cord is inserted into the
mating receptacle of the AC Adapter, and the other end
is inserted into the AC power outlet.
NOTE—LIP-8000 series consoles are powered through
the flat cable used to connect the console to the IP
(B)
(D)
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phone (shown). Up to 2(without LIP-8048DSS) or 4(with
LIP-8048DSS) consoles can be chain-link connected to
the phone.DSS Connection to IP Phone
1.5.4 Wall Mount
The LIP-8000 series phones can be wall mounted as
needed. The following instructions describe how to
perform a wall mount installation. For more information
on installing your LIP-8000 series phone, refer to the
iPECS Hardware Description and Installation
Manual.
Mark and drill two (2) 7mm holes for plastic wall
anchors.
Insert the two (2) anchors into the holes and insert and
tighten the each screw leaving about 2.5 mm (1/8inch) of the screw exposed.
Slide the LIP-8000 phone over the screws and assure
the phone is secure.
NOTE—It may be necessary to remove the phone and
tighten or loosen the screws for a secure mounting.
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2. LCD, SPEAKERPHONE & RELATED FEATURES
2.1 Using the Display Menu
The Liquid Crystal Display (LCD) of the iPECS LIP-
8012D has three lines, and the LIP-8024D has four
lines of 24 characters each. The LCD is used to convey
information to you. It provides the date, time and station
number on the display while idle. It will also provide
called/calling name/number display, feature status and
an interactive menu to guide you through feature access
and User Program selections:
2. LCD, Speakerphone
& Related Features
In iPECS-LIK
To activate the Display Menu:
Press MENU button,
Press the Navigation up/down buttons and press the
OK Soft button to select,
OR
Dial the associated digit (Menu selections shown):
1. PHONE SETTING
2. CONFERENCE ROOM PGM
3. ICM SMS
BACK OK
4. NETWORK CONFIG
0. ATTENDANT
BACK OK
In iPECS-MG
To activate the Display Menu:
Press MENU button,
Press the Navigation up/down buttons and press the
OK Soft button to select,
OR
Dial the associated digit (Menu selections shown):
1. PHONE SETTING
2. NETWORK CONFIG
BACK OK EXIT
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2.1.1 Phone Setting
In iPECS-LIK
To configure the Phone:
Press MENU button and 1 (Phone Setting),
The following menu displays:
1. STATION NAME PROGRAM
2. ICM RING
3. CO RING
BACK OK
4. PASSWORD PROGRAM
5. LANGUAGE PROGRAM
6. STA RING DOWNLOAD
BACK OK
7. BACKLIGHT
8. FONT PROGRAM
BACK OK
Station Name Program—Input up to 12 digits using the
keypad (press DND button to backspace/delete a character),
then press the OK Soft button. To input characters:
Press the second Soft button to select ABC> or abc>
mode,
To input the first character of a button, press the button 1
time (ex., for ‘a’, press 2 button once),
To input the second character of a button, press the
button 2 times (ex., for ‘b’, press the 2 button twice.
To input the third character of a button, press the button
3 times (ex., for ‘f’, press the 3 button three times.
ICM Ring/CO Ring—Use Next Soft button to move through
list of ring types, and press OK Soft button to select.
Password Program—Enter the current password and press
the OK Soft button, then enter the new password and press
the OK Soft button.
Language Program—Use Navigation up/down buttons to
highlight available languages supported, and press OK Soft
button to select.
Station Ring Download—Select the ring position (5-8) and
select the ring file; press the SAVE Soft button to select.
Backlight—Use Navigation up/down buttons to select the
operation of the backlight, and press the OK Soft button to
select.
Font Program— Use Navigation up/down buttons to select
the LCD Font, and press the OK Soft button to select.
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2.1.2 Conference Room (iPECS-LIK)
The User can create and delete Conference rooms.
In iPECS-MG
Set Font Type—Select the font type(0 for new roman, 1
for gothic), and press the OK Soft button to select.
Set Contrast—Press the VOL buttons or Use
Navigation up/down buttons to adjust the brightness,
then press the OK Soft button to select.
To configure a Conference Room:
Press MENU button and 2 (Conference Room),
The following menu displays:
1. CREATE CONF ROOM
2. DELETE CONF ROOM
BACK
OK
Press the Navigation up/down keys to highlight and
then press the OK Soft button to select,
OR
Dial the number associated to the selection,
Enter the room number and dial the password,
Press the OK Soft button.
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2.1.3 ICM SMS (iPECS-LIK)
The user can send SMS messages to other stations and
retrieve received SMS messages.
To retrieve a SMS message:
Press MENU button and 3 (ICM SMS),
The following menu displays:
1. SEND MESSAGE
2. IN BOX(03)
BACK OK
Press the Navigation up/down keys to highlight and
then press the OK Soft button to select,
OR
Dial the number associated to the selection (2); the
messages will display.
To send a SMS message:
Select Mode - select 1 if resending a previous message,
or select 2 if sending a new message,
Enter the Station range (ex., 100-105=100105),
Enter message (if in mode 2),
Press the OK Soft button.
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2.1.4 Network Config.
The User can review the current network configuration
or modify a new phone network configuration.
To access Network Config. settings:
Press MENU button and 2 (Network Config),
Enter the password (default=147*); the following will
display:
MFIM #[1/2] ?
MFIM #1 - CHANGE[#]
Press the # key to toggle between multiple profiles
(MFIM),
Press the VOL buttons to advance to the next
network configuration item,
Press the HOLD/SAVE button to save each setting.
To set default Config. settings:
In Network Config. Menu, use VOL buttons to
locate the Default Config. Screen (shown),
SET DEFAULT CONFIG(DOT:*)
Press the * key.
To exit Config. settings:
Press the SPEAKER button,
Press the * key to exit, or
Press the # key to Reset/Reboot the phone with new
setting.
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2.1.5 Attendant menu (iPECS-LIK)
The Attendant menu is only available on the System
Attendant phone.
2.2 Using the Speakerphone
Activate the iPECS Speakerphone at any time (except
for Paging) in place of lifting the handset to receive or
place calls.
Additionally, you may switch between the handset and
Speakerphone during a call. By keeping the handset
Off-hook, the Group Listen feature is activated, which
provides incoming audio over the speaker with outgoing
audio from the handset. This permits a local ‘group’ to
listen to both sides of the conversation without
interfering with the conversation.
While in a conversation using the Speakerphone, Mute
the microphone using the MUTE button. When Mute is
active, the MUTE button LED will be illuminated. To turn
off Mute, press the MUTE button again..
To access the Attendant menu:
Press MENU button and 5 (Attendant); the following will
display:
1. DATE/TIME SET
2. SET ICM ONLY MODE
3. RESTORE COS
BACK OK
4. MONITOR CONF ROOM
5. DELETE CONF ROOM
BACK OK
Date/Time Set—Enter mm/dd/yy, and press OK Soft
button; enter hh/mm, and press OK Soft button.
Set ICM Only Mode—Dial the Station Range for ICM
only calls (ex., 103-108=103108), and press the OK
Soft button.
Restore COS—Dial the Station Range for COS
restoring (ex., 103-108=103108), and press the OK
Soft button.
Monitor Conference Room—Enter the Conference
Room number to view the number of attendees in the
Conference Room.
Delete Conference Room—Enter the Conference
Room number and press the OK Soft button to delete.
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With Auto Speaker Select, activating or accessing a
feature by pressing its button will activate the
Speakerphone automatically.
When using a Headset, the SPEAKER button controls the
ON/OFF-hook state for the phone.
2.3 Using a Bluetooth Wireless Headset (LIP-8024D only)
The iPECS LIP-8024D may be equipped with a
Bluetooth Unit (BTU) allowing you to use a wireless
headset that supports Bluetooth version 2.0. Using a
headset permits you to move freely around the phone
(within approximately 10 meters) and maintain a
conversation. Before using the headset, the headset
must be “paired” with the BTU, and then the headset
must be enabled for use. Operation of the iPECS LIP8024D with the headset is the same as with the
Speakerphone; press the Speaker button to activate the
BTU to go ON and OFF-hook.
NOTE—When in pairing mode, the phone and the
Bluetooth unit should be within 1 meter proximity.
To use the Speakerphone to answer or place a call:
Press SPEAKER, the phone goes off-hook and sends
audio to the speaker and the microphone.
To control the volume of the Speakerphone or handset:
Press the ▼ VOLUME ▲ button.
To Mute the microphone:
Select the MUTE button.
To turn off Mute (turn the microphone ON):
Press the MUTE button.
To activate Group Listen while on an active handset call:
Press the SPEAKER button.
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NOTE—When the BTU is used for a call, the Speaker
button LED will illuminate and the speaker mode cannot
be used. If the phone handset is taken off-hook while in
To pair the wireless headset to the BTU:
Press the HEADSET button,
Dial 3(iPECS-LIK)/2(iPECS-MG),
Press the HOLD/SAVE button.
To enable/disable the wireless headset:
Set the Bluetooth headset to pairing mode,
Press the TRANS/PGM button,
Dial *8(iPECS-LIK)/63(iPECS-MG),
Dial 1(enable).
Press the HOLD/SAVE button,
Press the Next soft button,
Press the OK soft button,
Enter the PIN code referring to the Bluetooth headset
manual (default=0000),
Press OK Soft button.
To unpair the BTU headset:
Set the Bluetooth headset to pairing mode,
Press the TRANS/PGM button,
Dial *8(iPECS-LIK)/63(iPECS-MG),
Dial 2 (disable),
Press the OK soft button.
To check BTU paired information:
Press the TRANS/PGM button,
Dial *8(iPECS-LIK)/63(iPECS-MG),
Dial 3,
Press the OK soft button.
To use the BTU headset:
Press the SPEAKER button,
OR
Press the Call Start button on the BTU headset,
Place call as you normally would.
To answer a call with the BTU headset:
When an incoming call is received, ringing will be
present at the Station and the BT headset,
Press the BT Call Start button, or press the Speaker
button,
OR
Lift the handset.
To unpair the headset:
Press the TRANS/PGM button.
Dial 3.
Press the HOLD/SAVE button.
To check Bluetooth paired information:
Press the TRANS/PGM button.
Dial *8.
Dial 3.
Press the OK Soft button.
To use a Serial DSS:
Verify that the Station has Serial DSS usage
authorization from Admin PGM111-Flex21.
Verify that the Serial DSS power is OFF (LIP8048DSS
only).
Turn OFF the LIP 8016 or 8024 phone.
Connect the Serial DSS to the phone by removing the
RS-232 cable plug, and inserting RS-232 cable.
Power-on the phone and the DSS (LIP-8048DSS only).
Program the DSS button in Station Programming by
pressing [PGM] + Flex button, or program DSS button
using web Admin. Flexible button programming menu
(Admin PGM 115).
Edit LSS label from Admin PGM 129 (as needed).
Otherwise, the default label is provided by the MFIM.
To initialize the Serial DSS database:
Enter Admin. PGM 111-Flex21.
Select the Station range to clear Serial DSS Database.
Dial 0.
Press the HOLD/SAVE button.
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BT mode, the voice path will directly be connected to
the handset; press the Speaker button to activate the
BTU headset.
2.4 Using a Serial DSS
The LIP-8012DSS, LIP-8012LSS, and LIP-8048DSS
can be connected with the LIP-8012D or LIP-8024D
using the RS-232 cable. Be sure to verify the serial
DSS and LSS capacities with the iPECS System to
ensure usability (refer to iPECS Manual). The following
graphics show the front and rear view of each.
NOTE—A Linked Pair slave station cannot use a serial
DSS.
LIP-8012DSS
LIP-8012LDSS
LIP-8048DSS
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In iPECS-MG
To use a Serial DSS:
Set the Station’s Serial DSS Usage Map (Admin
PGM120-Flex2),
Verify the DSS power is OFF (LIP-8048DSS only),
Power-OFF the phone,
Connect the serial DSS to the phone,
Power-ON the phone and the DSS (LIP-8048DSS only),
Program the DSS button using Web Admin
Programming or PGM126,
Edit LSS label from Admin PGM126.
To initialize Serial DSS Database:
Clear the Station’s Serial DSS Usage Map (Admin
PGM120-Flex2),
Admin PGM120-Felx3 to reset the phone.
In iPECS-LIK
To use a Serial DSS:
Verify the Station has Serial DSS Usage authority
(Admin PGM111-Flex21),
Verify the DSS power is OFF (LIP-8048DSS only),
Power-OFF the phone,
Connect the serial DSS to the phone,
Power-ON the phone and the DSS (LIP-8048DSS only),
Program the DSS button using Web Admin
Programming or PGM115,
Edit LSS label from Admin PGM129 (default label is
provided from MFIM).
To initialize Serial DSS Database:
Enter Admin PGM111-Flex21,
Select Station range to clear Serial DSS Database,
Dial 0,
Press the HOLD/SAVE button.
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3. RECEIVING CALLS
3.1 Answering a Call While Idle
There are 3 basic types of incoming calls;
internal/external ringing calls, Intercom Voice
Announce calls, and Hold recalls.
Your phone may be assigned Ringing Line
Preference; in this case, calls that ring are answered by
lifting the handset. Otherwise, you must press the
flashing Flex button.
External calls to an iPECS Phone will appear under the
CO/IP line or a LOOP button.
External calls are from CO lines or VoIP channels that
are programmed to ring at your phone. For external
calls, Delay Ring may be assigned allowing others to
answer the call before the call rings at your phone.
Calls can be forwarded in some manner from another
user; if providing call coverage for other users, you may
also receive Station Call Coverage calls.
Calls placed on Hold, including Transfers, parked calls,
etc. will recall if left on hold for too long.
ICM Voice Announce calls are answered based on the
ICM Signaling mode at the receiving phone; in Hands-
free (HF) mode, after the splash tone and
announcement, speak normally into the microphone. In
the Privacy (PV) mode, lift the handset to respond. The
ICM Signaling mode can be assigned in Station
Programming.
The LCD will display the calling number or, if available,
the name of the station or CO/VoIP line, CO Line Name
Display.
3. Receiving Calls
To answer a call ringing at your phone:
Lift the handset or press the flashing Flex button (as
needed), the call will be connected.
To respond to an Intercom Voice Announce call:
In HF mode, simply speak as normal into the
microphone,
OR
In PV mode, lift the handset to respond.
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3.2 Responding to a Call While Busy
While you are busy on another call, you may receive a
Muted Ring, Camp-On tones, or Voice-Over
announcements. Muted Ring is provided over the
speaker of your Phone indicating a Call Waiting. You
also may receive Camp On tones, a burst of tones on
top of the existing call, as an indication of another call
waiting.
While busy, certain stations can activate Voice-Over to
your phone. In this case, audio is received from both
the active call and the Voice Over announcement at the
same time.
Respond to any of these Off-hook Signals in one of
several ways; place the existing call on Hold and
respond to the new incoming call, activate One-time
DND, send a Silent Text Message, or ignore the new
call.
Silent Text Message requires a TEXT MESSAGE button
(not available on a SLT or other non-display terminal).
The Attendant or Secretary may use Intrusion to
announce a call while you are busy.
3.3 Using Answering Machine Emulation (AME)
When a call is connected to your voice mail, you can
screen the call as with a normal Answering Machine.
The caller’s voice is played over your speaker while the
message is being recorded. There are two methods of
notification and call screening provided, LED blink mode
or Speaker hearing mode.
Ring Mode(iPECS-Lik)/LED Blink Mode(iPECSMG)—the Answering Machine Emulation (AME) Flex
button will flash to notify you of a call. You may press
the Flex button to hear the caller as the voice message
is stored.
To answer a Call Waiting:
Press HOLD/SAVE, and/or
Press the flashing CO/IP LINE button.
To activate One-time DND:
Press the DND button.
To send a Silent Text Message:
Press the programmed TEXT MESSAGE button,
Select the desired message to send.
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Speaker Mode(iPECS-Lik)/Speaker Hearing
Mode(iPECS-MG)—when the call is sent to the voice
mailbox, the caller’s voice is automatically broadcast
over the speaker of your iPECS Phone.
You may terminate screening, leaving the caller in voice
mail to record a message, talk with the caller and record
the conversation in the mailbox, or answer the call and
disconnect the Voicemail. The AME feature is only
available when using the iPECS VMIB Voice Mail; a
MUTE and AME button should be programmed (refer to
Appendix A User Program Codes).
3.4 Differential Ring Signals
When multiple phones in a small area ring, it can be
difficult to tell which are ringing. The iPECS Phone has
14 Ring Tones available for differentiating one phone’s
ringing from another. Four of the tones are stored in the
phone permanent memory; the remaining ten tones are
in the system memory. Four of these ten can be
downloaded into the phone memory for use as the 5
th
to
8th Ring Tone.
In iPECS-LIK
To download a Ring Tone from System memory:
Press TRANS/PGM,
Dial 1 for Ring Tones,
Dial 5 for Ring Tone download,
Dial the phone’s memory location to receive the tone
(5-8),
Dial 0-9 for the desired tone number; a confirmation
tone is heard,
Press HOLD/SAVE to download.
To select a Ring Tone from phone memory:
Press the TRANS/PGM button,
Dial 1 for Ring Tones,
Dial 1 or 2 for Internal or External ring,
Dial 1-8 for the desired tone number; a confirmation
tone is heard,
Press HOLD/SAVE to make the selection.
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3.5 Answering Calls at Night
In the Night mode, Loud Bell Control may be used to
send ring signals to external bells. You may answer
these calls with Universal Night Answer (UNA).
To answer a call ringing during night mode:
Lift the handset,
Dial 567(iPECS-Lik)/587(iPECS-MG) (UNA code).
In iPECS-MG
To download a Ring Tone from System memory:
Press TRANS/PGM,
Dial 2 for Ring Tones,
Dial 3 for Ring Tone download,
Dial the phone’s memory location to receive the tone (5-8),
Dial 0-9 for the desired tone number; a confirmation tone is
heard,
Press HOLD/SAVE to download.
To select a Ring Tone from phone memory:
Press the TRANS/PGM button,
Dial 2 for Ring Tones,
Dial 1 or 2 for Internal or External ring,
Dial 1 for Keyset Ring Source,
Dial 1-8 for the desired tone number; a confirmation tone is
heard,
Press HOLD/SAVE to make the selection.
To screen a call in Ring mode(iPECS-LIK)/LED blink
mode(iPECS-MG):
Press the flashing AME button, the caller’s voice is
broadcast over the station speaker and stored in the voice
mailbox (in the Speaker hearing mode, broadcast is
automatic).
To stop the voice broadcast and leave the caller in Voice
Mail:
Press the illuminated SPEAKER button.
To talk with the caller and record the conversation in Voice
Mail:
Press the MUTE button.
To answer the call and cancel the voice message recording:
Press the illuminated AME button, the caller is connected
and the Voice Mail disconnected.
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3.6 Answering Calls to Other Stations
When nearby stations are ringing, you may pick-up
(answer) the call. Select to answer a call ringing at a
specific station (Directed Call Pick-Up) or you may
choose to answer the oldest call ringing to your station
group (Group Call Pick-Up). Assign a Flex button with
the Group Call Pick-Up code (566) for one-touch access.
NOTE—Pick-Up will not answer calls on the ringing
station Private Line unless the line appears on your
phone.
3.7 Using Do-Not-Disturb (DND) to Block Incoming Calls
Activate Do-Not-Disturb when you wish to not be
interrupted; the phone will block incoming calls. Internal
callers will receive a fast busy tone and the display will
show the DND status. Activate Do-Not-Disturb while
ringing(One-Time DND); Ringing terminates and the
caller will get a fast busy tone and it requires a DND
button.
When an Executive activates DND, calls are forwarded
to the paired Secretary automatically.
The Attendants and Secretary may be able to activate
DND Override and Intrude on an active call. The
Attendants may also cancel DND at other stations.
3.8 Forwarding Calls
3.8.1 Forwarding calls to another Station or Voice Mail
Incoming calls may be diverted to other resources of the
system. Resources include other stations, VMIM/VSF
To answer a call ringing at another station:
Lift the handset,
Dial 7 (Directed Call Pick-Up code),
Dial the Intercom Number of the ringing station; the
call will be connected.
To answer a call ringing at a station in your group:
Lift the handset,
Dial 566 (Group Call Pick-Up code), the call is
connected.
To toggle DND ON and OFF:
Press the DND button.
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Voice Mail and External Voice Mail. Your LCD and
the LCD of the forward receiver will both indicate the
forward status.
Call Forward can be activated from your phone or from
a different station (Call Forward, Remote). You may
define the conditions or ‘type of forward’ as below:
1: Unconditional—all calls to the station,
except recalls, are forwarded.
2: Busy—Immediately forwards all calls, except
recalls, when the station is busy.
3: No Answer—forwards all calls to the station,
except recalls, when the station does not
answer within the No Answer timer.
4: Busy/No Answer—forwards calls if the
station is busy or does not answer within the
No Answer timer.
When you forward calls from a different station, you
may need to enter your Authorization Code.
Calls on a Private Line will not forward except to a
station with an appearance of the Private Line or to
Voice Mail.
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3.8.2 Forwarding calls to an external number
Forward calls to an external destination; calls can be
forwarded from an internal station or a remote location.
You may define the conditions or ‘type of forward’ as
listed below:
1: Unconditional—all calls to the station,
except recalls, are forwarded.
2: Busy—Immediately forwards all calls to the
station, except recalls, when station is busy.
3: No Answer—forwards all calls to the station,
except recalls, when the station does not
answer within the No Answer timer.
4: Busy/No Answer—forwards calls if the
station is busy or does not answer within the
No Answer timer.
To activate Call Forward from your phone to another
phone or internal system resource:
Lift the handset,
Press the Fwd Soft button,
Dial the type of forward code 1-4,
Dial the destination number.
To deactivate Call Forward from your phone:
Press the Fwd Soft button,
Dial #.
To activate Call Forward for your phone from a different
phone within the System (Call Forward, Remote):
Lift the handset,
Press the Fwd Soft button,
Dial 0 (Remote Call Forward code),
Dial your Authorization code (Station number &
Password),
Dial the ‘type of forward’ code 1-4,
Dial the destination number.
To deactivate Call Forward, Remote:
Lift the handset,
Press the Fwd Soft button,
Dial 0 (Remote Call Forward code),
Dial your Authorization code (Station number &
Password),
Press the # key.
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When you forward calls from a different station or a
remote location, you may need to enter your
Authorization Code. In addition, from a remote location,
you must access the system through a DISA enabled
CO line.
In iPECS-LIK
To activate Call Forward, Off Premise (forward to an
external number) from your phone:
Lift the handset,
Press the Fwd Soft button,
Dial the type of Forward code (1-4),
Press Speed Soft button,
Dial Speed Dial bin number,
Replace the handset, return to idle.
To activate Call Forward, Off Premise (forward to an
external number) from a different phone within the
System:
Lift the handset,
Press the Fwd Soft button,
Dial 0 (Remote Call Forward code),
Dial your Authorization code (your Station number +
Password),
Dial the type of Forward code (1-4),
Press Speed Soft button,
Dial Speed Dial bin number,
Replace the handset, return to idle.
To activate Call Forward, Off Premise (forward to an
external number) from a remote location:
Lift the handset,
Dial the telephone number of a DISA assigned CO line,
While receiving dial-tone, dial 554 (Call Forward
feature code),
Dial your Authorization Code (your Station number +
Password),
Dial the type of Forward code (6-9),
Dial Speed Dial bin number,
Replace the handset, return to idle.
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3.8.3 Forwarding callers to a Text Message
Using an iPECS Phone, the system can be setup to
return a ‘Text Message’ to internal callers. When calling
your Station, internal callers will automatically receive
the selected message or you can send a text message
you select in response to an internal call, Silent Text
Message.
There are 11 Custom Display Messages each up to
24 characters. Ten can be assigned by the Attendant
and one assigned by you.
In addition, there are ten fix Pre-Defined Text
Messages; some allow auxiliary input for time, date, etc.
(as shown in message list).
In iPECS-LIK
Message 01: LUNCH RETURN AT hh:mm
Message 02: ON VACATION
RETURN AT DATE mm:dd
Message 03: OUT OF OFFICE
RETURN AT TIME hh:mm
Message 04: OUT OF OFFICE
RETURN AT DATE mm:dd
Message 05: OUT OF OFFICE
RETURN UNKNOWN
In iPECS-MG
To activate Call Forward, Off Premise (forward to an
external number) from your phone:
Lift the handset,
Press the Fwd Soft button or dial 554
Dial the type of Forward code (1-4),
Dial Telephone number,
Replace the handset, return to idle.
To activate Call Forward, Off Premise (forward to an
external number) from a different phone:
Lift the handset,
Press the Fwd Soft button or dial 554,
Dial 0 (Remote Call Forward code),
Dial your Authorization code (your Station number +
Password),
Dial the type of Forward code (1-4),
Dial Telephone number,
Replace the handset, return to idle.
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Message 06: CALL (enter up to 17 digits)
Message 07: IN OFFICE STA xxxx
Message 08: IN MEETING
RETURN AT TIME hh:mm
Message 09: AT HOME
Message 10: AT BRANCH OFFICE
In iPECS-MG
Message 1: LUNCH RETURN AT hh:mm
Message 2: ON VACATION
RETURN AT DATE mm:dd
Message 3: OUT OF OFFICE
RETURN AT TIME hh:mm
Message 4: OUT OF OFFICE
RETURN AT DATE mm:dd
Message 5: OUT OF OFFICE
RETURN UNKNOWN
Message 6: CALL (enter up to 17 digits)
Message 7: IN OFFICE STA xxxx
Message 8: IN MEETING
RETURN AT TIME hh:mm
Message 9: AT HOME
Message 0: AT BRANCH OFFICE
* User Custom Message
# Deactive
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In iPECS-LIK
To activate Custom or Pre-Defined Message Forward:
Press TRANS/PGM,
Dial User Program feature code 51,
Dial the two-digit text Message code (00-20),
Dial any auxiliary input for messages 01-04 and 06-08,
Press HOLD/SAVE, forward confirmed.
To cancel activated Message:
Press the Fwd Soft button,
Dial #.
To program the Station Custom Message (00) at your
station:
Press TRANS/PGM,
Dial User Program feature code 52,
Enter Message contents, up to 24 characters, using the
following Character Entry Chart:
Q – 11
Z – 12
. – 13
1 – 10
A - 21
B - 22
C - 23
2 - 20
D - 31
E - 32
F - 33
3 - 30
G – 41
H - 42
I - 43
4 - 40
J - 51
K - 52
L - 53
5 - 50
M - 61
N - 62
O - 63
6 - 60
P - 71
R - 72
S - 73
Q - 7*
7 - 70
T - 81
U - 82
V - 83
8 - 80
W - 91
X - 92
Y - 93
Z - 9#
9 - 90
*1 Blank
*2 - :
*3 - ,
0-00
#
Character Entry Chart
Press HOLD/SAVE, to save the message.
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In iPECS-MG
To activate Custom or Pre-Defined Message Forward:
Press TRANS/PGM,
Dial User Program feature code 41,
Dial the one-digit text Message code (0-9),
Dial any auxiliary input for messages 1-4 and 6-8,
Press HOLD/SAVE, forward confirmed.
To cancel activated Message:
Press the Fwd Soft button,
Press FWD button or dial 554,
Dial #.
To program the Station Custom Message (00) at your
station:
Press TRANS/PGM,
Dial User Program feature code 42,
Enter Message contents, up to 24 characters, using the
following Character Entry Chart:
Dial Pad
button
Letter Type
Uppercase
(ABC)
Lowercase
(ABC)
Button depressions
1 2 3 4 1 2 3 4 1
1 @ : / < @ : / <
1
2 A B C a b c 2 3 D E F d e f
3
4 G H I g h i
4
5 J K L j k l 5 6 M N O m n o 6 7 P Q R S p q r s 7 8 T U V t u v 8 9 W X Y Z w x y z 9 0 . , ? ! . , ? !
0
* * * * # # #
#
Character Entry Chart
Press HOLD/SAVE, to save the message.
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4. PLACING A CALL
4.1 Internal Calls
You can place calls to other stations in the system over
the Intercom. The call will ring, or for an ICM Voice
Announce call, a splash tone will be heard. Ring or
Voice Announce is normally determined by settings at
the called station but you may change this by dialing ‘#’
after placing the call. By changing the mode, a Voice
Announce call will ring or a ringing ICM call will allow
Voice Announce (toggle).
You can assign a Flex button for Direct Station
Selection/Busy Lamp Field (DSS/BLF). The DSS/BLF
button allows you to call another station with the single
of a button. The button LED will display the other
station’s status (ON=busy, OFF=idle).
When you go off-hook, you may connect to another
station or system resource automatically. This Prime
Line Preference may be immediate or delayed allowing
you to take other actions during the delay. Otherwise,
you may press another Flex button before going offhook to override Prime Line Preference.
If you go off-hook and take no action, Intercom dial-tone
will time-out, and after the Howler tone is received,
your phone will be placed out-of-service in Intercom
Lock-Out; you then must hang-up to return the phone
to an idle state.
4.1.1 Using Camp-On when calling a busy station
If the called party is busy, you may activate Camp-On,
Callback or Voice Over at the station. Camp-On
allows you to wait off-hook for the called station to
answer. Callback allows you to hang-up, and when the
busy station returns to an idle state, the system will call
your Station; after you answer the callback, the system
will call the previously busy station.
4. Placing Calls
To place an Intercom call:
Lift the handset,
Dial the Intercom number of the desired station,
When the call is answered or the Splash tone is heard,
begin speaking with the called party.
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If you are the Attendant or Secretary, you may activate
Intrusion. You may also use Step Call; dial the next
station by dialing the last digit of the Intercom number.
4.1.2 Leaving a Message Wait
If the called user does not answer or is in DND mode,
you may leave a Message Wait. The called user will
receive a Message Wait indication; the message icon
will be displayed in the LIP-8024D. If the ring/message
LED is set to Message Wait Indication, the
ring/message LED will flash.
4.2 External Calls
4.2.1 Placing external CO/VoIP calls
External calls are placed on CO/IP lines. These ‘lines’
are accessed either using a button on the iPECS Phone
assigned as a CO/IP line or using dial codes. The
CO/IP lines are grouped for different types of calls, local,
long distance, etc. Using the CO/IP line group code,
you will be able to access any line from the group. A
Flex button on the iPECS Phone assigned as a LOOP
button lets you access a line from a group. Dial codes
for access to CO/IP lines are:
Individual CO/IP line access—
88 + Line number (01-42 for iPECS-100, or 001-
200 for iPECS-300 & 600).
or
88 + Line number (01-80 for iPECS-MG100, or
001-240 for iPECS-MG300).
To Camp-On (wait off-hook) for a busy station:
Press * and await an answer.
To request a Callback (wait on-hook) for a busy station:
Press the MSG button and hang-up.
To make a Voice Over announcement to a busy station:
Dial #,
After the Splash tone is heard, begin speaking.
To activate Message Waiting:
Press the MSG button and hang-up.
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CO/IP Group access—
801-820 for iPECS-100, or 801-872 for iPECS-
300 & 600
or
801-824 for iPECS-MG100, or 801-872 for iPECS-
MG300
Any CO/IP Line access—
9
When dialing on a CO line which uses pulse style
signals, you may activate Dial Pulse to Tone
Switchover changing to DTMF style dialing (for banking
services, etc.).
When placing an IP call, you must dial an IP address
using the ‘*’ key in place of the dot.
If Least Cost Routing is set-up, the number you dial
will be analyzed and the system will place the call on
the least expensive route.
You may be assigned Dialing and/or CO/IP Line
Access Restrictions, in which case you will receive
error tone if you attempt to dial or access a restricted
number/CO/IP line. CO/IP line and Station Class Of
Service (COS), which establish dialing restrictions, may
vary during Day and Night operation (Day/Night COS).
You may need to enter an Authorization code before
placing calls, in which case you will receive a second
dial tone.
Your external calls may be subject to Call Time
Restrictions, you will receive a Call Warning Tone
prior to disconnect.
NOTE—In the event of an emergency, assigned
Emergency numbers (ex., a 911 call) may be dialed
from any station in the System, regardless of a
Station’s dialing restrictions (COS).
To place an external call:
Lift the handset,
Dial the CO/IP line/group,
Dial the desired number.
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4.2.2 Waiting for the next available CO/IP line
If all the lines connected to your system are busy, you
will receive an All Trunks Busy signal. You may request
to be notified when a line becomes free.
4.2.3 Account Codes: Tracking External calls for billing
In some cases, you or your company may desire to
track calls for billing or other purposes. You may enter
an Account Code, which is output from the system to a
printer in the SMDR report. You may have an Account
Code Flex button (refer to Assigning features to Flex
buttons).
4.2.4 Disable dialing from your phone
You can temporarily ‘Lock’ your phone by activating
Temporary COS, which will disable all dialing from the
phone. To deactivate Temporary COS you must enter
the station’s Authorization code.
To activate a queue if the selected/dialed line is busy:
Select the desired CO/IP line button; when the busy
notification is returned, press the MSG button,
Return to an idle state by going on-hook; when the line
is available, the Station will be notified (ringing).
To enter an Account Code before the call:
Lift the handset,
Press the assigned ACCOUNT CODE button,
Dial the Account Code (1-12 digits),
Press *, Intercom dial tone is heard,
Place the CO/IP call as normal.
To enter an Account Code during a call:
Press the assigned ACCOUNT CODE button,
Dial the Account Code (1-12 digits),
Press *.
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4.2.5 Temporarily override dialing restrictions at a
phone
Override the dialing restrictions at any phone by
activating Walking COS. The Walking COS dialing
restriction levels are applied for a single call only. For
multiple calls, you will need to reactivate Walking COS
or use the FLASH button to regain CO/IP dial-tone.
4.3 Using Directory
4.3.1 Using Last Number Redial (LNR)
To activate Walking COS:
Press TRANS/PGM,
Dial 23(iPECS-LIK)/33(iPECS-MG) (User Program
code),
Dial your Authorization Code (station number and
password),
Dial ‘*’ (iPECS-MG),
Place call as normal.
To activate Temporary COS:
Press TRANS/PGM,
Dial 21(iPECS-LIK)/31(iPECS-MG) (User Program
code),
Dial your Authorization code(iPECS-MG),
Press HOLD/SAVE.
To deactivate Temporary COS:
Press TRANS/PGM,
Dial 22(iPECS-LIK)/32(iPECS-MG) (User Program
code),
Dial your Authorization code,
Press HOLD/SAVE.
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The last number dialed on an external call is
automatically saved in the Last Number Redial (LNR)
buffer. The iPECS Display Phone, the system will store
the numbers dialed on the last 15(iPECSLIK)/100(iPECS-MG) calls.
4.3.2 Using and Entering Saved Number Dial
You may store the last number dialed on an external
call to the Saved Number Dial buffer for convenient
dialing at a later time. The Saved number is stored until
a new number is saved.
In iPECS-LIK
To dial the Last Number for an external call:
Lift the handset, and/or press the DIR Soft button,
Press Speed Soft button,
Dial *,
Press the Navigation up and down buttons to select
from the last 15 numbers dialed,
Press the Send Soft button or HOLD/SAVE.
In iPECS-MG
To dial the Last Number for an external call:
Lift the handset,
Press Speed Soft button,
Dial *,
or
press the LOG Soft button,
Press the Navigation up and down buttons to select
from the last 100 numbers dialed or received,
Press the Send Soft button or HOLD/SAVE.
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4.3.3 Using System Speed Dial Numbers
The iPECS-100 system has memory allocated for 800
System Speed Dial numbers (bins 200-999). The
iPECS-300 & 600 systems each have memory allocated
for 3000 System Speed Dial numbers (bins 2000-4999).
The iPECS-MG100 system has memory allocated for
1000 System Speed Dial numbers (bins 2000-2999).
The iPECS-MG300 system has memory allocated for
2000 System Speed Dial numbers (bins 2000-3999).
You may, if allowed, use System Speed Dial to call
frequently dialed numbers.
In some cases, these numbers are divided into groups
called System Speed Zone Groups. In this case, you
may access some numbers and not others and your
dialing restrictions may be invoked.
Only an Attendant can assign System Speed Dial
numbers.
4.3.4 Using and Entering Station Speed Dial Numbers
Each station in the iPECS-100 System is allocated
memory for 20 Station Speed Dial numbers (bins 00-19)
To place a call using System Speed Dial:
Lift the handset,
Press the DIR Soft button,
Press the speed button(iPECS-LIK)/Dial 2 for System
Speed(iPECS-MG),
Dial the desired System Speed Dial bin number (200-
999 for iPECS-100, 2000-4999 for iPECS-300 & 600,
2000-2999 for iPECs-MG100 , or 2000-3999 for iPECSMG300).
To place a call using Save Number Dial:
Lift the handset, and/or press the DIR Soft button,
Press Speed Soft button(iPECS-LIK)/Dial 1 for Station
Speed(iPECS-MG),
Dial #.
To store a number in the Save Number Dial:
While on an outgoing external call, press the Save Soft
button.
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each up to 48 digits. The iPECS-300 & 600 support 100
Station Speed Dial numbers (bins 000-099). The
iPECS-MG 100 & 300 each support 50 Station Speed
Dial numbers (bins 000-049). These numbers are
entered at the user’s station and may include several
‘special’ instructions. Special instructions and the
corresponding button are:
PAUSE will momentarily stop dialing.
FLASH as 1st digit—Activate dial tone detect.
FLASH not as 1st digit—The system will
generate a flash on the CO line.
MSG as 1st digit—Send digits as ISDN Keypad
Facility message.
‘*’ as 1st digit—Display Security, the stored
number will not be displayed when used.
‘*’ not as 1st digit—Dial Pulse to Tone
Switchover, the system will switch from
pulse to tone dialing.
When entering a Speed Dial, a 16 character name may
be associated with the number for Dial by Name.
Characters are entered with two keystrokes as in the
chart below.
Q – 11
Z – 12
. – 13
1 – 10
A - 21
B - 22
C - 23
2 - 20
D - 31
E - 32
F - 33
3 - 30
G – 41
H - 42
I - 43
4 - 40
J - 51
K - 52
L - 53
5 - 50
M - 61
N - 62
O - 63
6 - 60
P - 71
R - 72
S - 73
Q - 7*
7 - 70
T - 81
U - 82
V - 83
8 - 80
W - 91
X - 92
Y - 93
Z - 9#
9 - 90
*1 Blank
*2 - :
*3 - ,
0-00
#
Character Entry Chart(iPECS-LIK)
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Dial Pad
button
Letter Type
Uppercase
(ABC)
Lowercase
(ABC)
Button depressions
1 2 3 4 1 2 3 4 1
1 @ : / < @ : / < 1 2 A B C a b c 2 3 D E F d e f
3
4 G H I g h i
4
5 J K L j k l 5 6 M N O m n o 6 7 P Q R S p q r s 7 8 T U V t u v 8 9 W X Y Z w x y z 9 0 . , ? ! . , ? ! 0 * * * * # # #
#
Character Entry Chart(iPECS-MG)
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4.3.5 Using Dial by Name and Entering Your Name
Dial by Name employs three different Directories:
Private directory (Station Speed dial), Public Directory
(System Speed dial), or Intercom directory.
NOTE—To allow others to contact you via the Intercom
directory, you must enter a name for your station (up to
12 characters).
To place a call using Station Speed Dial:
Lift the handset, and/or press the DIR Soft button,
Press the Speed Soft button(iPECS-LIK)/Dial ‘1’ for
station speed(iPECS-MG),
Dial the desired Station Speed Dial bin number (00-
19 , 000-099 or 000-049).
To enter a Station Speed Dial number with CO Line and
Name:
Lift the handset, and/or press the DIR Soft button,
Press the Speed Soft button(iPECS-LIK)/Dial ‘1’ for
station speed(iPECS-MG),
Press the ADD Soft button,
Dial the desired Station Speed Dial bin number,
Select/dial the CO/IP line/group,
Dial the desired number to be stored,
Press HOLD/SAVE,
Enter the associated name if desired, using the
Character Entry Chart,
Press HOLD/SAVE.
To assign a Station Speed Dial number directly to a Flex
button:
Press TRANS/PGM,
Press the desired Flex button,
Select the Tel Num Soft button(iPECS-LIK)/Dial ‘1’ for
Number(iPECS-MG),
Select/dial the CO/IP line/group,
Dial the desired number,
Press HOLD/SAVE,
Enter the associated name if desired, using the
Character Entry chart(iPECS-LIK),
Press HOLD/SAVE.
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4.3.6 Using Automatic Called Number Redial (ACNR)
When making an external call and a busy signal is
received, the system can be set to retry the number until
the call is connected, the feature is cancelled, or the
maximum number of retries is attempted—this is
Automatic Called Number Redial (ACNR).
For each retry, the system will activate your speaker
then place the call with the microphone muted. When
the remote end answers, you must select the MUTE
button, or lift the handset. Either of these actions will
cancel the ACNR request as well as connect you to the
remote party.
To place a call using Dial by Name:
Press DIR Soft button,
Dial the desired directory, 1: Private directory, 2:
Public directory, 3: Intercom directory, the LCD will
display the names in alphabetical order,
Scroll using the Navigation up/down keys, or enter
search characters (refer to the Character Entry Chart in
Section 4.3.4).
Press HOLD/SAVE to place the call.
To enter your station user name:
Press the TRANS/PGM button,
Dial 74(iPECS-LIK)/12(iPECS-MG) (Station User Name
code),
Enter the Name, up to 12 characters (press DND
button to backspace/delete a character). To input
characters:
Press the second Soft button to select ABC> or abc>
mode,
To input the first character of a button, press the
button 1 time (ex., for ‘a’, press 2 button once),
To input the second character of a button, press the
button 2 times (ex., for ‘b’, press the 2 button twice.
To input the third character of a button, press the
button 3 times (ex., for ‘f’, press the 3 button three
times.
Press HOLD/SAVE.
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To set up ACNR, while on an outgoing call:
Use the Navigation button to display the next menu
and select the ACNR Soft button,
Hang-up handset.
To cancel the ACNR request:
Press the Stop Soft button.
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5. TRANSFER, CONFERENCE & OTHER CALL HANDLING
5.1 Call Transfer: Sending a call to a
different destination
You can send an active call to another station or other
resource of the system, Call Transfer. You can screen
the transfer with the receiving party (Screened Call
Transfer) or complete the transfer without screening
(Unscreened Call Transfer).
Transferred calls, internal or external, are place in
Transfer Hold. These calls will receive Music on Hold
(MOH) and will recall if not answered in a timely manner.
If an Unscreened Transfer call encounters an error or
DND, it may immediately recall at your Station.
DSS/BLF buttons may be employed to transfer calls.
5.2 Call Hold: Placing a call in a waiting state
You may place an active Internal or External call in one
of several holding states. In System Hold, other nonrestricted stations may pick-up the call. In Exclusive
Hold, only the holding station may pick-up the call.
The system is assigned a preferred hold type (System
or Exclusive). You may override this Hold Preference
by pressing the HOLD/SAVE button twice.
The LEDs for CO/IP line buttons flash at distinctive
rates for the holding station and other iPECS Phone
users.
There are also user operations such as pressing a
DSS/BLF button that will place a call in Automatic Hold.
Calls will remain in the held state for a period and then
recall the user. This Hold Recall is provided with a
different ring signal. If not answered in a timely manner,
the Attendant will receive Attendant Hold Recall.
5. Call Handling
To Transfer an active call:
Press TRANS/PGM,
Call the transfer party,
Unscreened Call Transfer- Hang-up,
Screened Call Transfer– When call is answered or
Splash tone is heard, announce the call and hang-up.
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5.3 Broker Call: Switching between two calls
You may switch between the active call and a call on
Hold, placing the active call on Hold acting as a broker
between two or more parties, Broker Call. iPECS
Phone users may ‘broker’ for multiple calls up to the
number of CO/IP line buttons.
5.4 Joining Multiple People in a Conference
You can establish a Conference with up to 3
parties(iPECS-LIK)/13 parties(iPECS-MG), or 24 parties
when using a Multi-Party Conference Interface Module
(MCIM)(iPECS-LIK). The other parties in the
Conference may be internal or external.
A Conference can be placed on Hold and is subject to
Hold Recall.
You may also use the Conference operation to join 2
external parties in a private conversation. This is an
Unsupervised Conference, which is not subject to the
normal Hold Recall operation.
To place a call on Hold:
Press HOLD/SAVE.
To switch between two calls (Broker Call):
Press the desired CO/IP line button.
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To establish a Conference:
Establish call with one of the desired conference
parties,
Select the Conf Soft button,
Establish call with the other conference party,
Select the Conf Soft button,
Select the Conf Soft button again to establish the
conference.
To place a Conference on Hold:
Press the HOLD/SAVE button.
To retrieve the Conference from Hold:
Select the Conf Soft button.
To establish an Unsupervised Conference:
Establish conference with two external parties,
Select the Conf Soft button,
Hand-up handset.
To retrieve an Unsupervised Conference:
Lift the handset,
Select the Conf Soft button.
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5.4.1 Setting up a Conference Room
In addition to establishing a Conference, up to 9
Conference Rooms can be set up, letting up to 24
parties converse when using a MCIM. When setting up
a Conference Room, a password can be designated for
invited parties (internal and external parties) to use for
accessing the established Conference Room.
5.5 Call Park: Placing a call on Hold to Page
A user may transfer an active CO/IP call to a special
holding location (Park Orbit), which can be accessed
easily from any station in the system. Typically, this
feature is used with Paging to notify the desired user of
a parked call.
In iPECS-LIK
To set-up a Conference Room:
Press the TRANS/PGM button,
Dial 53 to create a Conference Room,
Dial the desired Conference Room number (1-9),
If desired enter a password for the Conference Room
(up to 12 digits),
Press HOLD/SAVE to establish the Room.
To join a Conference Room:
Lift the handset,
Dial 59 (Conference Room entry code),
Dial the Conference Room Number,
Dial the Conference Room password.
To delete a Conference Room:
Press the TRANS/PGM button,
Dial 54 (Conference Room delete code),
Dial the Conference Room number (1-9),
Dial the Conference Room password,
Press HOLD/SAVE to delete the Conference Room.
In iPECS-MG
To set-up a Conference Room:
Press the TRANS/PGM button,
Dial 54 to create a Conference Room,
Dial the desired Conference Room number (571-579),
If desired enter a password for the Conference Room
(up to 12 digits),
Press HOLD/SAVE to establish the Room.
To join a Conference Room:
Lift the handset,
Dial 571-579 (Conference Room entry code),
Dial the Conference Room password.
To delete a Conference Room:
Press the TRANS/PGM button,
Dial 55 (Conference Room delete code),
Dial the Conference Room number (571-579),
Dial the Conference Room password,
Press HOLD/SAVE to delete the Conference Room.
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Parked calls are subject to Hold Recall after the Call
Park timer.
5.6 Two-Way Record: Recording a call
You may record an active external conversation in your
Voice Mail Box.
In iPECS-LIK
To park an active external call:
Press TRANS/PGM,
Dial the Park Orbit (601-610 for iPECS-100, or 601-619
for iPECS-300 & 600),
Return to idle.
To retrieve a parked call:
Lift the handset,
Dial the Park Orbit.
To activate Two-Way Record while on a CO/IP call:
Use the Navigation button to display the next Menu
and select the Record Soft button, record warning tone
is heard and recording starts.
To stop Two-Way Record while on a CO/IP call:
Use the Navigation button to display the next menu,
and select the Record Soft button or,
Hang-up, return to idle.
In iPECS-MG
To park an active external call:
Press TRANS/PGM,
Dial the Park Orbit (541),
Dial the Park number (00-49)
Return to idle.
To retrieve a parked call:
Lift the handset,
Dial the Park Orbit (541),
Dial the Park number (00-49)
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6. SEND & RETRIEVE MESSAGES
6.1 Responding to a Station Message
Waiting Indication
Another station can leave a Station Message Waiting
indication (MWI) when you do not answer or your phone
is in DND mode. The message icon will be displayed
on the LCD screen in LIP-8024D. If programmed, a
flashing MSG LED on the iPECS Phone also will
indicate when there is a Message Waiting. As a further
notification, a Message Wait Reminder Tone can be
provided. You may review and delete messages as well
as respond with a call back.
6.2 Getting Voice Mail Messages
When callers are forwarded or recall to your Voice Mail
Box, they can leave a voice message. Your Voice Mail
6. Send & Retrieve
Messages
To review your Station messages:
Press the MSG button, the LCD shows the Message
Summary display:
1. ICM MWI(002)
2. VSF MSG(002)
3. VMS MSG(001)
BACK OK
Dial 1 to view Station messages,
Press the navigation up/down button to scroll through
the messages.
To return a call from the list of Intercom (MWI):
Press the navigation up/down buttons to scroll through
the Intercom messages,
Press the OK Soft button to select and place the return
call.
To delete a Station MWI:
Press the navigation up/down buttons to scroll through
the Station messages,
Press the Delete Soft button to select,
Dial 1 (Delete MWI).
To delete all Station MWIs:
Press the Delete Soft button,
Press 3 (Delete All MWIs).
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Box is part of the integrated VMIM/VSF/VMIB module,
the iPECS Feature Server or an external Voice Mail
system.
The Voice Mail system allows access to and
management of received voice messages. While in
your Mail Box, you have control of your password and
Mail Box greeting. In addition, you can remotely control
Call Forward for your station from the VMIM/VSF/VMIB.
You will need to register an Authorization Code for your
station to access the VMIM/VSF/VMIB Voice messages.
To retrieve Voice Mail locally using a Flex button:
Press the programmed VOICE MAIL Flex button,
Dial your Mail Box number and corresponding password
to receive the ‘Number of Messages’ prompt,
Dial desired option codes,
At completion of session, hang-up to return to idle.
To retrieve Voice Mail locally using the MSG button:
Press the flashing MSG button, the LCD shows the
Message Summary display:
1. ICM MWI(002)
2. VSF MSG(002)
3. VMS MSG(001)
BACK OK
Press the Navigation down key, to display additional
items:
4. UMS MSG(003)
5. ICM SMS(003)
BACK OK
Dial 2 for VMIM/VSF, 3 for external VM or 4 for Feature
Server Voice Mail,
After the prompt enter your station number and
password,
Dial desired option codes,
At completion of session, hang-up to return to idle.
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6.3 Sending and Receiving Short Text Messages
You can exchange short text messages (up to 100
alphanumeric characters) with other iPECS display
phone users. These messages will activate the
message icon on the LCD (LIP-8024D). If the
ring/message LED is set to Message Wait indication,
the ring/message LED will flash.
To access your Voice Mail Box from a Remote Location:
Lift the handset,
Dial the telephone number of a DISA CO line answered
by the VMIM/VSF/VMIB Auto Attendant,
At answer,
dial # to receive the ‘Mail Box & Password’ prompt
(iPECS-LIK),
dial 523 (VMIB Access Code)(iPECS-MG),
Dial the Mail Box and password to receive the ‘Number
of Messages’ prompt,
Dial ‘*’ (iPECS-MG),
Dial desired option codes,
At completion of session, hang-up.
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In iPECS-LIK
To send an SMS message to another iPECS display
Phone:
Press the TRANS/PGM button,
Dial 36 (SMS send code),
Dial 1 to resend an existing message, or 2 to send a
new or edit an existing message,
Enter the station range to receive the message, to
send to a single station enter the station number twice,
Dial your message using 2 key strokes for each
character (refer to Character Entry Chart(iPECS-LIK) in
Section 4.3.4).
Press HOLD/SAVE to send your message.
To view your received Short text messages:
Press the MSG button, and press the Navigation down
key four times (LIP-8012D) or three times (LIP8024D), the LCD will display the Message Summary
display,
4. UMS MSG(003)
5. ICM SMS(003)
BACK OK
Dial 5; the first two (LIP-8012D) or three (LIP-8024D)
SMS messages are shown in brief,
Dial the Message number to view the entire SMS
message.
To delete received Short text messages:
Press the Delete Soft button,
Dial 1 to Delete the message, 2 to Cancel, or 3 to
Delete all received Short text messages.
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In iPECS-MG
To send an SMS message to another iPECS display
Phone:
Press the TRANS/PGM button,
Dial 43 (SMS send code),
Dial the station number to receive the message,
Press the Add Soft button to append the next station
number and Dial the station number,
Press the Finish Soft button,
Enter your mssage (refer to Character Entry
Chart(iPECS-MG) in Section 4.3.4),
Press HOLD/SAVE to send your message.
To view your received Short text messages:
Press the Msg Soft button, the LCD will display the
Message Summary display,
MWI(00) VMS(00) SMS(01)
ENTER (MWI:1, VMS:2, SMS:3)
Dial 3 to view the SMS message.
Press the Next Soft button to view the next SMS
message.
To delete received Short text messages:
Press the Delete Soft button.
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7. REMOTE SYSTEM ACCESS
7.1 Direct Inward System Access (DISA)
DISA (Direct Inward System Access) allows remote
users to gain access to the system’s resources (remote
users may be required to enter an Authorization Code).
The system will recognize remote user dialed inputs
(call other stations, place calls over CO/IP lines, review
voice mails, etc).
7.2 Mobile Phone Extension
When away from your desk or office you can place and
receive iPECS calls on a registered mobile phone. You
may need to activate the Mobile Phone Extension
feature and assign the Mobile Phone number.
This feature is only effective with an ISDN CO line.
7. Remote System
Access
To access system resources remotely:
Call the system’s DISA facility,
Await answer and dial your authorization code (station
number and password),
Dial “*” for end mark (iPECS-MG),
Dial as needed for the desired system resource.
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NOTE—The mobile may reconnect to the transfer
call by pressing the # key.
In iPECS-LIK
To register a mobile phone number:
Press the TRANS/PGM button,
Dial 37,
Dial the mobile phone number,
Press the HOLD/SAVE button.
To activate a registered mobile phone:
Press the TRANS/PGM button,
Dial 38,
1 to activate, 0 to deactivate,
Press the HOLD/SAVE button.
To place a call from the mobile extension using the iPECS
System:
Dial the ISDN DID number of the station; the system
will check the Caller ID and answer the call. The user
then will receive intercom dial tone,
Place internal or external iPECS call as normal.
To Transfer a call from the mobile extension using the
iPECS:
Dial “*” while on an iPECS call,
Dial the desired extension, the call is transferred and
the mobile phone returns to idle.
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NOTE—The mobile extension may reconnect to the
transfer call by pressing the mobile flash digit(*).
In iPECS-MG
To register a mobile phone number:
Press the TRANS/PGM button,
Dial 51,
Select Mobile Index 1 or 2,
1 to activate, 0 to deactivate,
Press the HOLD/SAVE button.
To activate a registered mobile phone from the user’s
station:
Press the TRANS/PGM button,
Dial 52,
Select Mobile Index 1 or 2,
Dial the mobile phone number with CO Access code,
Press the HOLD/SAVE button.
To place a call from the mobile extension using the iPECS
System:
Dial the ISDN DID number of the station; the system
will check the Caller ID and answer the call. The user
then will receive intercom dial tone,
Place internal or external iPECS call as normal.
To Transfer a call from the mobile extension using the
iPECS:
Dial the mobile flash digit “*” while on an iPECS call,
Dial the desired extension, the call is transferred and
the mobile phone returns to idle.
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8. MISC. FEATURES
8.1 Call Log
Users can view a log of incoming, outgoing and missed
calls on the display (up to 99 records). A LOG Soft
button provides simple access to incoming (called),
outgoing (dialed) and missed (lost) calls.
NOTE—if a call is missed, the LOG Soft button will be
displayed as LOG(M); the missed call icon also will
appear on the LCD (LIP-8024D).
The CO code in a log item is used to seize the co line
when placing an external call using the call log. Up to 5
CO codes can be saved.
8. Misc. Features
To access the Call Log menu:
Press the LOG Soft button,
Using the Navigation up/down keys, to view items
(Called, Dialed, or Lost),
01. ▶ CO1 01112345678
02. ◀ 101
03. CO2 LEE K D
BACK SELECT
SEND ▶
Log codes include:
◀- Incoming call
▶- Outgoing call
- Missed call
To place a call using numbers stored in the Call Log:
From the Call Log, use the Navigation up/down keys, to
view items (Called, Dialed, or Lost),
01. ▶ CO1 01112345678
02. ◀ 101
03. CO2 LEE K D
BACK SELECT
SEND ▶
Highlight the desired item, and press the Send Soft
button to place the call.
To save an external call to the Station Speed Dial:
Use the Navigation up/down buttons to highlight the
desired external call item,
Press the Select Soft button,
Press the Save Soft button.
01. ▶ CO1 01112345678
02. ◀ 101
03. CO2 LEE K D
BACK SELECT
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The first CO code is sent from the system in the saved
call log. Normally the first CO code is ‘9’, but if the
telephone number is equal to a number in the Speed
Dial list, the first CO code will be the access code of the
saved CO line of the speed dial. Therefore the first CO
code of each call log can be different and is not be
editable.
CO Codes 2 - 5 are the user-defined codes. If a code 2
- is selected, the selected code will be used in placing
all of the external calls in the call log.
8.2 Contrast (iPECS-LIK)
LCD contrast can be adjusted to enhance viewing ability.
To select a CO Code:
From the Call Log, use the right Navigation key, to
advance to the next 3 Soft button items,
01. ▶ CO1 01112345678
02. ◀ 101
03. CO2 LEE K D
DEL CO CODE
Press the CO CODE Soft button (code displaying the +
symbol is the currently selected item),
1. +88001
2.
3.
BACK EDIT
SELECT
To edit the CO code (positions 2-5 only):
Use Navigation up/down buttons to highlight the
desired item,
Press the Edit Soft button to modify selection.
To select the CO code:
Use Navigation up/down buttons to highlight the
desired item,
Press the Select Soft button.
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8.3 Background Music and Music on Hold (iPECS-LIK)
Two audio sources can be connected to the system.
These sources or an internal source provide input for
Background Music (BGM) and Music On Hold (MOH).
In addition, a recorded message from the VMIM can be
used. BGM is played over the speakers of the iPECS
Phone when the station is idle. MOH is played to
callers placed on Hold.
There are four possible selections for BGM and MOH:
1: Off
2: Source BGM1
3: Source BGM2
4. VMIM message
8.4 Using Internal, External and Meet-Me Paging
The User can broadcast announcements to other
stations and/or external speakers. Stations are
assigned to one or more of the Internal Page Zones.
The system has two External Page Zones that can be
connected to external speakers.
In iPECS-LIK, Page Zone codes are:
Internal Page Zones 501-510 (iPECS
100), 501-535 (iPECS 300 & 600)
Internal All Call Page 543
External Page Zones 545-546
External All Call Page 548
All Call Page 549
In iPECS-MG, Page Zone codes are:
Internal Page Zones :
543 + Zone No(01~15) (iPECS-MG100)
543 + Zone No(01~30) (iPECS-MG300)
Internal All Call Page 543 + 00
External Page Zones 548
All Call Page 549
To turn on Background Music:
Press HOLD/SAVE to cycle through the BGM selections.
To change the LCD Contrast:
While in an idle state, press the VOL buttons to
adjust the brightness.
- increase (darker)
- decrease (brighter)
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If the desired Page Zone is busy, the User can elect to
be recalled when their turn comes in the queue. Users
can also request a paged party answer the Page using
Meet-Me Paging. In this case, the paged party may
answer the page from any phone in the system by
dialing the Meet-Me code.
8.5 Push-To-Talk (PTT) Page
iPECS Phones can be assigned as a member of one or
more of the system’s nine Push-To-Talk (PTT) page
groups. Users separately log-in or log-out of any one or
all PTT groups to which the phone is assigned. Once
logged in, place or receive one-way page
announcements to/from other users who are logged in
to the same PTT group.
To make a page:
Lift the handset,
Dial the desired Page zone,
If assigned, after page warning tone, make
announcement.
To queue for a page when busy is received(iPECS-LIK):
Press the MSG button,
Replace the handset returning to idle.
To answer a Meet-me-Page:
Lift the handset.
Dial 544(iPECS-LIK)/546(iPECS-MG) (Meet-Me-Page
code).
To log-in to a PTT group:
Dial #0(iPECS-LIK)/538(iPECS-MG),
Dial the desired PTT group number (1-9 or 0 for all
groups),
To log-out of the PTT group(s):
Dial #0(iPECS-LIK)/538(iPECS-MG), the PTT Log-in/out
code,
Press the * key.
To place a page announcement to the active PTT group:
Press and hold the PTT Flex button,
After confirmation tone, make page announcement.
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8.6 Wake-Up Alarm
iPECS supports an Alarm clock for each station in the
system. The alarm clock can be set to repeat daily or
as a one-time alarm.
When responding to the alarm by lifting the handset,
BGM will be provided.
8.7 Alarm/Door Bell
The system can monitor external Alarm or Door Bell
contacts:
Alarm Monitor—should the external contact activate, a
unique Alarm Ring signal and LCD display may be
received. To restart the monitor circuit, the external
contacts must be deactivated and the Alarm Ring signal
terminated.
Door Bell—a unique Door Bell Ring (single tone burst)
may be received each time the external contact is
activated. A system contact also can be assigned to act
as a Door Open contact.
NOTE—Contacts 3 & 4 are only available in the
iPECS-300 & 600. Contacts 1 is available in the
iPECS -MG.
To terminate the Alarm signal:
Dial 565 (Alarm Stop code).
To activate the Door Open contacts:
Lift the handset,
Dial Door Open code, #* and contact number 1-4.
To set the Wake Up Alarm clock:
Press TRANS/PGM,
Dial 41(iPECS-LIK)/13(iPECS-MG) (Alarm Clock code),
Dial 2-digit hour and minute for alerting,
For a daily (repeating alarm), press #,
Press HOLD/SAVE.
To erase Wake-Up:
Press TRANS/PGM,
Dial 42(iPECS-LIK)/14(iPECS-MG) (Alarm Clock delete
code),
Press HOLD/SAVE.
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8.8 Power Fail Transfer (PFT)
When AC power to the system fails, back-up operation
may be provided with back-up batteries or Power Fail
Transfer (PFT). When battery back-up is provided the
station will operate normally. When PFT is
implemented, an SLT is connected to a CO line by the
system. This SLT can be used as any normal SLT,
providing service while power is out.
8.9 System Voice Memo
The integrated Voice Mail modules incorporate several
Voice Memos to provide Station Users with general
information such as station number, date, time, and
feature status. Voice Memos are heard over the iPECS
Phone speaker and over the handset for SLTs.
For the Station Status Memo, the following items are
reported:
ICM Signaling Mode (Handsfree/Tone/Privacy)
Station IP Address
Station Mac Address
Number of messages x (x: number of all
message waiting)
Wake-Up Time (hh:mm)
Do Not Disturb
Forwarded to station xxx
Forwarded to speed bin xxx
Queued CO/IP line xxx
Locked (Temporary COS)
COS x
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NOTE—only activated features are announced.
8.10 Hot Desk
iPECS phones in the system may be assigned for Hot
Desk operation. These Hot Desk phones let you log-on
and use the Hot Desk phone as if it were your station.
Once logged-on, the Hot Desk station will take on the
attributes assigned to your station number and you can
make calls as normal. When logged-out, calls to your
station number are forwarded to the chosen destination.
To hear Date & Time memo:
Dial the Voice Memo code (661 for iPECS-100, *661 for
iPECS-300 & 600, or 675+1 for iPECS-MG),
Date and Time memo is heard, “Date is May 2nd.Time
is xx:xx pm”.
To hear Station Number Prompt:
Dial Voice Memo code (662 for iPECS-100, *662 for
iPECS-300 & 600, or 675+2 for iPECS-MG),
The Station Number memo is heard, “This is station
150”.
To hear Station Settings:
Dial Voice Memo code (663 for iPECS-100, *663 for
iPECS-300 & 600, or 675+3 for iPECS-MG),
Station Status Memo is heard.
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In iPECS-LIK
To Log on to a Hot Desk station:
Lift the handset,
Dial your Authorization Code (Station Number and
Password).
To Log out of the Hot Desk station:
Press the TRANS/PGM button,
Dial * twice,
Use the VOL buttons to select a call forward
destination for your calls, speed dial, joined mobile
phone, VMIM/VSF, or VM group,
Press the HOLD/SAVE button.
In iPECS-MG
To Log on to a Hot Desk station:
Lift the handset,
Dial 525
Dial your Authorization Code (Station Number and
Password).
To Log out of the Hot Desk station:
Press the TRANS/PGM button,
Dial 525,
Input Call forward destination number optionally
Press the HOLD/SAVE button.
Page 67
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9. PBX, CENTREX & ISDN FEATURES
9.1 Access PBX or Centrex features
The iPECS has been designed to operate with a host
PBX system or Centrex services from your service
provider. The iPECS connects to a host with analog CO
lines.
When accessing a CO line, the phone will act as an
extension of the host, allowing access to the host
system features using the host dial codes. While on a
call, use the iPECS Flash feature to transfer calls to
other host extensions or access features of the host.
The Flash feature may be used on other CO lines to
regain dial tone from the CO line without relinquishing
control of the CO line to place another call.
9.2 Access the ISDN Network
9.2.1 Using the Keypad facility to access ISDN
features
Access to certain features of your ISDN services
requires that dialed digits be sent to the ISDN as data
and not tones. In this case, dialed digits are sent as
‘Keypad messages’.
A Keypad Facility button must be assigned using the
Flex Button program procedures. Once active, dial into
the ISDN for services; however, actions other than
dialing will deactivate the Keypad Facility operation.
9. PBX, Centrex, &
ISDN Features
To access PBX or Centrex features while idle:
Lift the handset,
Select/dial access a PBX/Centrex CO line,
Dial PBX/Centrex feature code.
To access PBX/Centrex features while on a PBX/Centrex
CO line:
Use the Navigation button to display the next menu,
and select the Flash soft button,
After receiving new dial tone, dial the PBX/Centrex
feature code.
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62
9.2.2 Using ISDN Supplementary Services
ISDN service providers may incorporate features similar
to those of Centrex. These ISDN Supplementary
services are provided on a subscription basis, and as
with Centrex, are accessed using the Flash button on
an iPECS phone.
Using supplementary services an ISDN line can be
placed on Hold and a second call placed on the line.
You may then alternate between the two held calls
(Broker Call) using the hold button. An ISDN line
conference can be established using the Flash and
Conf Soft buttons. A conference can also be placed on
hold.
9.2.3 Activating ISDN Caller ID Restriction
iPECS Phone users can restrict the transmission of
Caller ID to the far-end. This may be a subscription
service of your carrier. Separate Flex buttons are
required to activate outgoing, Connected Line (COL),
and incoming, Calling Line ID (CLID) restriction.
To activate Keypad Facility operation:
Press the KEYPAD FACILITY button to switch to keypad
mode,
Dial as desired.
To deactivate Keypad Facility operation:
Press KEYPAD FACILITY,
OR
Press a Feature or Flex button.
While on an ISDN CO line, to access ISDN Supplementary
services:
Press Flash,
Press HOLD/SAVE, Conf, or CO line button to activate
the desired feature.
To restrict Caller ID:
Lift the handset,
Press programmed CLIR/ COLR button to place call.
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10. FEATURES & FLEX BUTTONS
10.1 Entering Station Program Data
A special code set is available for iPECS Phone users
to assign certain attributes such as Authorization Codes
(Passwords). After entering the User Program mode,
dial the codes to select the attribute and setting. Once
selected, the setting is saved. A list of the User
Program codes, the feature/function and any input
required are given in Appendix B. In some cases, you
enter these codes as part of Flex button assignments.
10.2 Assigning Features to Flex Buttons
You may assign features and functions to the Flex
buttons on your iPECS Phone (possibly CO/IP lines).
Flex buttons may be assigned for most features
providing One-Touch feature activation (ex., a Flex
button may be assigned to access the Account Code
feature and may include the Account code digits).
Features that may be assigned to a Flex button include:
DSS/BLF—Enter station number.
Speed Dial—Enter Station/System Speed dial bin.
Flex Numbering Plan—Enter Flex Numbering Plan
code (refer to Appendix A).
User Program Code—Press TRANS/PGM and enter a
User Program code (refer to Appendix B).
CO/IP Line—Enter the CO/IP line or group
number.
10. Features & Flex
Buttons
To assign user programmable attributes to your station:
Press TRANS/PGM,
Dial desired User Program codes shown in Appendix B,
Press HOLD/SAVE.
To assign a feature to a Flex button:
Press TRANS/PGM,
Press the desired Flex button,
Dial desired code and required inputs; for User
Program codes Appendix B), first press the TRANS/PGM,
Press HOLD/SAVE.
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LIP-8012D & LIP-8024D User Guide
64
APPENDIX A FLEXIBLE NUMBERING PLAN
In iPECS-LIK
FEATURE
iPECS100
iPECS300
iPECS600
REMARK
Intercom Call
100169
100399
10001599
Internal Page Zone
501510
501535
501-535
Internal All Call Page
543
543
543
Meet Me Page
544
544
544
External Page Zone 1~2
545546
545546
545-546
External All Call Page
548
548
548
All Call Page (Internal/External)
549
549
549
SMDR Account Code Enter
550
550
550
SLT use
only
Flash Command to CO Line
551
551
551
SLT use
only
Last Number Redial
552
552
552
SLT use
only
DND (Toggle On/Off)
553
553
553
SLT use
only
Call Forward
554
554
554
Speed Dial Programming
555
555
555
SLT use
only
Message Wait/Callback Enable
556
556
556
SLT use
only
Message Wait/Callback Return
557
557
557
SLT use
only
Speed Dial Access
558
558
558
SLT use
only
Cancel DND/FWD/Pre MSG
559
559
559
SLT use
only
CO System Hold
560
560
560
SLT use
only
Program Mode Access
561
561
561
SLT use
only
Attendant Unavailable
562
562
562
Answering Machine
Emulation
564
564
564
Alarm Reset
565
565
565
Group Call Pickup
566
566
566
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LIP-8012D & LIP-8024D User Guide
65
FEATURE
iPECS100
iPECS300
iPECS600
REMARK
Universal Night Answer
567
567
567
Account Code with bin
568
568
568
Walking COS Code
569
569
569
ACD Supervisor On/Off Duty
571
571
571
ACD Supervisor Login
572
572
572
ACD Supervisor Logout
573
573
573
ACD Help Code
574
574
574
ACD Calls In Queue Display
575
575
575
ACD Supervisor Status
Display
576
576
576
ACD Supervisor Monitor
577
577
577
ACD Reroute Queued Call
w/answer
578
578
578
ACD Reroute Queued Call
w/o answer
579
579
579
Enter Conference Room
59
59
59
Camp-On Answer
600
600
600
SLT use
only
Call Parking Locations
601610
601619
601-619
Group Pilot Number
620659
620667
620-667
Station User VMIM/VSF
Features
66
*66
*66
Call Coverage button
67
67
67
Direct Call Pickup
7 7 7
CO/IP Group Access
8xx
01-20
8xx
01-72
8xx
01-72
Individual CO/IP Line Access
88xx
01-42
88xxx
001200
88xxx
001-400
Retrieve Last Held CO/IP
8*
8*
8*
Retrieve Individual Held CO/IP
8#xx
8#xxx
8#xxx
xx(x) =
CO Line
number
Access CO Line in the 1st
available CO Group
9 9 9
Attendant Call
0 0 0
VM Message Wait Enabled
*8
*8
*8
VM Message Wait Disable
*9
*9
*9
Door Open (1st Door )
#*1
#*1
#*1
Door Open (2nd Door )
#*2
#*2
#*2
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66
FEATURE
iPECS100
iPECS300
iPECS600
REMARK
Door Open (3rd Door )
#*3
#*3
#*3
iPECS300 &
600
Door Open (4th Door )
#*4
#*4
#*4
iPECS300 &
600
MCID Request
*0
*0
*0
AME Feature
564
564
564
Unsupervised Conference
Timer Extension code
##
##
##
PTT Group Login/Logout
#0
#0
#0
In iPECS-MG
1) Basic Number
Name
Code
Remark
1
Station Number
100 ~ 4xx
2
CO Group Access Code
9,
801 ~ 872(MG-300)
801 ~ 824(MG-100)
3 Station Group Number
620 ~ 669(MG-300)
620 ~ 639(MG-100)
2) Feature Code
Feature Name
Code
Remark
1
Attendant Call
0 2
Conference Room 1
571 3
Conference Room 2
572 4
Conference Room 3
573 5
Conference Room 4
574 6
Conference Room 5
575 7
Conference Room 6
576 8
Conference Room 7
577
9
Conference Room 8
578
10
Conference Room 9
579
11
Internal Page
543
543 + 00, xx
00: All Call Page
Xx: Page Group
#
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67
Feature Name
Code
Remark
12
Personal VM Page
544 13
Announcement Page For Attendant
545
14
Page Auto Answer
546 15
Internal Page Answer
(Meet-Me Page)
547
16
External Page
548
17
Internal-External Page All
549
18
Call Forward Register
554
554 + Type +
Destination
19
Pilot Hunt Call Forward Register
514
514 + Type +
Destination
20
Pilot Hunt Call Forward Cancel
515
21
DND Status Change
516 22
DND Delete
517
23
Account Code
550
24
CO Flash
551
25
Last Number Redial
552
26
Station Speed PGM
553
27
Speed Dial
555 28
MWI Register
557
29
MWI Answer
558
30
MWI Cancel
559 31
Call Back Register
518
32
Call Back Cancel
519
33
Group Call Pickup
564 34
Direct Call Pickup
7
35
Walking COS
520
36
Call Parking Location
541
541 + xx
Xx: Parking
Location
(00 ~ 49)
37
PGM Mode Access
521
38
Two-Way Record
522 39
VMIB Access
523
40
AME Access
524
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LIP-8012D & LIP-8024D User Guide
68
Feature Name
Code
Remark
41
CO Line Access
88
88 + xxx
Xxx: CO Line #
(001 ~ 200 : MG300
01 ~ 80 : MG-
100)
42
VM MWI Enable
*8
43
VM MWI Cancel
*9 44
MCID Request
*0 45
Unsupervised Conf Extend
5##
46
PTT Group Access
524
524 + (0~9,*)
0 ~ 9: PTT Group
#
*: Log out
47
Hot Desk Log In/Log out
525
48
Name Register
526
49
Create Conf Room
527
527 + Conf.
Room #
50
Delete Conf Room
528
528 + Conf.
Room #
51
Wake Up Register
529
529 + HH:MM
52
Wake Up Cancel
530
53
Temporarily COS Down
531 54
Cancel Temp COS Down
532
55
Password Change
533
56
Inter-Phone Group Access
534 57
Call Wait Request
535
58
Preselected MSG PGM
536
59
Forced Handsfree Call
537 60
Call Based CLIR
582
61
CLIR Access
583
62
COLR Access
584 63
Pilot Hunt Call
585
64
Command Call Oneway
581
65
Command Call Conf
580 66
Intrude Register
589
67
Camp On Register
590
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LIP-8012D & LIP-8024D User Guide
69
Feature Name
Code
Remark
68
OHVO Register
591 69
Mobile Num Register
592
70
Mobile CLI Register
593
71
Mobile Access
594 72
CCR Access
670
73
CCR Access And Drop
671
74
System Hold
560 75
Return Held CO
8**
76
Sys Memo
675
77
DISA Tone Service
678 78
All Feature Cancel
679
79
Add Conf Member
680
80
System Alarm Reset
565 81
Fault Alarm Reset
566
82
Door Open
#*1
83
Keypad Facility
##*
84
T-Net Log-In/Out
586
85
Universal Answer
587
86
USB Call Record
588 87
Delete All VM Message
681
88
VM Page Message Record
682
89
Direct VM Transfer
683 90
Loop Key
684
91
Call Log
685
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LIP-8012D & LIP-8024D User Guide
70
APPENDIX B USER PROGRAM CODES
In iPECS-LIK
CODE
FUNCTION
REMARK
10
Enblock Mode Dialing
iPECS LIP-7000 only
11 x
Differential Ring, Intercom
Select Ring Tone 1-8
12 x
Differential Ring, CO/IP line
Select Ring Tone 1-8
13 x
Intercom Answer Mode
Select ICM Signal mode,
1: HF, 2: TONE, 3:
Privacy
14 x
Call Coverage Attribute Setting
1+: ON/OFF, 2+: ring
delay (0-9)
15 x
Station Ring Download
Select download Ring
Tone 0-9
19
Ear&Mic Headset Usage
iPECS LIP-7000 only
21
Knock Down Station COS
22
Restore Station COS
May require Authorization
code
23
Walking COS
May require Authorization
code
30
VM Mobile Notify
31
Station Message Wait Retrieve
32
CLI/IP Message Wait Retrieve
33 x
Authorization Code
(Password) Entry
Station number +up to
12 digits, no Flex button
34
Assign DID CALL WAIT Button
35
Message Wait in
Executive/Secretary pair
36
Send SMS Message
37
Register Mobile Extension
38
Activate Mobile Extension
39
Register Mobile Ext. CLI
41 xx
Set Wake-Up Time
Input time, 24 hour clock
42
Erase Wake-Up Time
51 xx
Custom/Pre-defined Message
Display
Select Message 00-20
52 xx
Register Custom Message
Input up to 24 characters
53 x
Create Conference Room
Input Conf Room (1-9) &
password
54 x
Delete Conference Room
Input Conf Room (1-9) &
optional password
55
Monitor Conf. Room
61 x
Headset/Speakerphone Mode
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LIP-8012D & LIP-8024D User Guide
71
CODE
FUNCTION
REMARK
62 x
Headset Ring Mode
1: Speakerphone, 2:
Headset, 3: both
71
LCD Display Mode
72
Version Display
73
Background Music
74 x
Station User Name Registration
Input up to 7 characters
75
Display Phone IP Address
76
Change Phone IP Address
77
Display Phone MAC IP
Address
78
Change Mode
79
Display Phone Version
80
Assign RECORD Button
Requires VSF/External
SMDI VM
81
Assign ISDN CLIR Button
82
ISDN COLR Button
84
Assign ACCOUNT CODE Button
85
Assign LOOP Button
86
Assign ATD INTRUSION Button
87
ICM Button
88
Assign CAMP-ON Button
89
Assign KEYPAD FACILITY
Button
8#
Assign OHVO Button
90
SPEED Button Assignment
iPECS LIP-7000 only
91
CONF Button Assignment
iPECS LIP-7000 only
92
CALL BACK Button
Assignment
iPECS LIP-7000 only
93
DND Button Assignment
iPECS LIP-7000 only
94
FLASH Button Assignment
iPECS LIP-7000 only
95
MUTE Button Assignment
iPECS LIP-7000 only
96
MONITOR Button Assignment
iPECS LIP-7000 only
97
REDIAL Button Assignment
iPECS LIP-7000 only
98
FWD Button Assignment
iPECS LIP-7000 only
99
Assign PTT Button
*0
Hot Desk Login Code
**
Hot Desk Log out Code
*7
Force Fwd to Dest.
*8
Register Bluetooth
*9
Bluetooth Usage
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72
In iPECS-MG
Code
Function
Remarks
11
Intercom Answer Mode
1:H, 2:T, 3:P
12 +
Name
User name creation
2 digit for each character
13 +
Time
Set wake-up alarm time
HH/mm,
24-hour clock
14
Cancel Wake-up Alarm
15
Set language for the display
00-14
16
LCD Date Mode Change
DD/MM/YY or MMDDYY
17
LCD Time Mode Change
12 Hour/24 Hour
18
Set Backlight
0-2
21
ICM Ring Type
22
TRK Ring Type
23
Ring Download
LIP-Series Only
24
Back Ground Music
31
Temporary COS
Auth. Code required
32
Retrieve COS
Auth. Code required
33
COS Override
(Walking COS)
Auth. Code required
34
Register Password
35
Call Log Protect
36
SMS Message Protect
LIP-Series/LDP6000-Series
41 +
MSG
number
[xx]
Set Pre-defined Message.
0-9, MSG
*: User Custom #
Deactivation
42
Create a Station User Message
43
Send SMS Message
LIP Series/LDP6000 Series
44
Receive SMS Message
LIP Series/LDP6000 Series
51 + x
Activate a mobile phone
X=1-2
52 + x
Register the mobile number
X=1-2
53 + x
Register the mobile CLI number
X=1-2
54 + Rm
& Auth
Code
Start a Conf Room
55 + Rm
& Auth
Close a Conf Room
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LIP-8012D & LIP-8024D User Guide
73
Code
Function
Remarks
Code
61
Speaker/Headset Mode
Speak/Headset/E-MIC
62
Headset Ring Mode
Speaker/Headset/Both
71
Register Station ICLID
72
View Station ICLID
81
View IP Address
IP Phone/ DTIM/SLTM
82
View Mac Address
IP Phone/ DTIM/SLTM
83
View IP Phone version
80
Network Setting
LIP Series
91
System Version
92
System IP Address
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