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LIP-8008D
User Guide
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Copyright© 2008 LG-Nortel Co. Ltd. All Rights Reserved
This material is copyrighted by LG-Nortel Co. Ltd. Any unauthorized reproductions, use or
disclosure of this material, or any part thereof, is strictly prohibited and is a violation of Copyright
Laws. LG-Nortel reserves the right to make changes in specifications at any time without notice.
The information furnished by LG-Nortel in this material is believed to be accurate and reliable,
but is not warranted to be true in all cases. LG-Nortel and iPECS are trademarks of LG-Nortel
Co. Ltd. All other brand and product names are trademarks or registered trademarks of their
respective companies.
Revision History
Issue
Date
Remark
0.9
Jan. 09
Preliminary Release
Disposal of your old appliance
1. When the crossed-out wheeled bin symbol is attached
to a product, it means the product is covered by the
European Directive 2002/96/EC.
2. All electrical and electronic products should be
disposed of separately from the municipal waste stream
via designated collection facilities appointed by
government or the local authorities.
The correct disposal of your old appliance will help
prevent potential negative consequences for the
environment and human health.
4. For more detailed information about disposal of your
old appliance, please contact your city office, waste
disposal service or the shop where you purchased the
product.
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Important Safety Information
To prevent unexpected danger or damage please read this information before
installing or attempting to repair you phone. Warning and Caution information is
provided to alert the consumer of known dangers:
Warning: To reduce the possibility of electric shock, do not expose your
phone to high humidity areas, such as a bathroom, swimming area, etc.
Caution: Use only LG-Nortel approved batteries and desktop chargers to
avoid the damage to the phone. Using other batteries or chargers voids
your warranty and may cause an explosion.
1. Only trained and qualified service
personnel shall install, replace or service
the phone.
2. Do not spill liquid life water on the
phone. If so, call the service center as
this may result in fire or electric shock.
3. If you see smoke or smell something
during use, unplug the power cord and
the phone line. Call the service center
immediately.
4. If the power adapter is used, do not
touch the plug with wet hands. This may
result in a fire or an electric shock or
equipment damage.
6. Do not use the phone during a
thunderstorm. Lightning strike may result
in fire, severe electrical or acoustic
shock.
7. Do not use the power adapter if the
power cord or wall outlet is damaged.
This may result in fire or an electric
shock.
1. Ensure that children do not pull on
phone cords. This may injure children or
result in equipment damage.
2. The ear-piece houses a magnetic
device which may attract pins or small
metal objects. Keep headset clear of
such objects and check before use.
3. Avoid placing the phone in an area
that is excessively dusty, damp or
subject to vibration.
4. Choose a site for the phone that is
well-ventilated and dry.
5. Do not plug multiple plug-packs into
one power outlet. This may result in the
plug overheating and may result in a fire
or plug pack failure.
6. Do not put heavy things on the phone.
7. Do not drop or throw the phone.
8. Static electricity discharge will damage
electronic components.
9. Keep out of direct sunlight and away
from heat.
10. No user-serviceable parts inside. Do
not insert a screwdriver or any metal
objects into the phone. This may cause
electric shock or damage the equipment
and will render the warranty void.
11. Clean the phone with a soft, dry cloth
only. Do not use volatile liquids such as
petrol, alcohol, or acetone as this may
cause a fire or result in discoloration or
damage to plastics. Do not clean with
wax or silicon products as these may
enter the equipment and cause operation
to become unstable.
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TABLE OF CONTENTS
REVISION HISTORY ..................................................................................................... I
DISPOSAL OF YOUR OLD APPLIANCE ................................................................... I
IMPORTANT SAFETY INFORMATION ..................................................................... II
TABLE OF CONTENTS ....................................................................................... I
1. INTRODUCTION ...................................................................................................... 1
1.1 GENERAL ..............................................................................................................................................................1
1.2 FEATURE INFORMATION ................................................................................................................................1
1.3 FEATURE GROUPINGS ...................................................................................................................................1
1.4 IPECS LIP-8008 PHONE DESCRIPTION ............................................................................................2
1.5 LIP-8008D PHONE INSTALLATION........................................................................................................ 3
1.5.1 Wiring Connectors .............................................................................................. 4
1.5.2 Power .................................................................................................................. 4
1.5.3 Wall Mount .......................................................................................................... 5
2. RECEIVING CALLS .............................................................................................. 6
2.1 ANSWERING A CALL WHILE IDLE ............................................................................................................ 6
2.2 RESPONDING TO A CALL WHILE BUSY ................................................................................................ 6
2.3 DIFFERENTIAL RING SIGNALS ................................................................................................................... 7
2.4 ANSWERING CALLS AT NIGHT .................................................................................................................. 9
2.5 ANSWERING CALLS TO OTHER STATIONS ......................................................................................... 9
2.6 USING DO-NOT-DISTURB (DND) TO BLOCK INCOMING CALLS ............................................. 9
2.7 FORWARDING CALLS ................................................................................................................................... 10
2.7.1 Forwarding calls to another station or Voice Mail ........................................... 10
2.7.2 Forwarding calls to an external number .......................................................... 11
2.7.3 Forwarding callers to a Text Message ............................................................ 12
3. PLACING CALLS ................................................................................................. 16
3.1 INTERNAL CALLS ............................................................................................................................................ 16
3.1.1 Using Camp-On when calling a busy station .................................................. 16
3.1.2 To leave a Message Wait ................................................................................ 17
3.2 EXTERNAL CALLS ........................................................................................................................................... 17
3.2.1 Placing external CO/VoIP calls ........................................................................ 17
3.2.2 Waiting for the next available CO/IP line ......................................................... 19
3.2.3 Account Codes: Tracking External calls for billing .......................................... 19
3.2.4 To disable dialing from your phone ................................................................. 20
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3.2.5 To temporarily override dialing restrictions at a phone ................................... 20
3.3 USING AUTOMATED DIALING .................................................................................................................. 20
3.3.1 Using Last Number Redial (LNR) .................................................................... 20
3.3.2 Using and Entering Saved Number Dial.......................................................... 21
3.3.3 Using System Speed Dial Numbers ................................................................ 21
3.3.4 Using and Entering Station Speed Dial Numbers ........................................... 22
4. CALL HANDLING................................................................................................ 23
4.1 CALL TRANSFER: SENDING A CALL TO A DIFFERENT DESTINATION ..................................... 23
4.2 CALL HOLD: PLACING A CALL IN A WAITING STATE ...................................................................... 23
4.3 BROKER CALL: SWITCHING BETWEEN TWO CALLS .......................................................................24
4.4 JOINING MULTIPLE PEOPLE IN A CONFERENCE ...............................................................................24
4.4.1 Setting up a Conference Room ....................................................................... 25
4.5 CALL PARK: PLACING A CALL ON HOLD TO PAGE......................................................................... 26
5. RETRIEVING & RESPONDING TO MESAGES ........................................... 28
5.1 RESPONDING TO A STATION MESSAGE WAITING INDICATION ............................................... 28
5.2 GETTING VOICE MAIL MESSAGES ....................................................................................................... 28
6. REMOTE SYSTEM ACCESS ........................................................................... 29
6.1 DIRECT INWARD SYSTEM ACCESS (DISA) ..................................................................................... 29
6.2 MOBILE PHONE EXTENSION ................................................................................................................... 29
7. MISC. FEATURES .............................................................................................. 32
7.1 BACKGROUND MUSIC AND MUSIC ON HOLD (IPECS-LIK) ................................................... 32
7.2 USING INTERNAL, EXTERNAL AND MEET-ME PAGING............................................................... 32
7.3 PUSH-TO-TALK (PTT) PAGE ................................................................................................................. 33
7.4 WAKE-UP ALARM ......................................................................................................................................... 34
7.5 ALARM/DOOR BELL ..................................................................................................................................... 34
7.6 POWER FAIL TRANSFER ........................................................................................................................... 35
7.7 SYSTEM VOICE MEMO ............................................................................................................................... 35
7.8 CONTRAST (IPECS-LIK) ......................................................................................................................... 36
7.9 NETWORK CONFIG. ..................................................................................................................................... 36
8. PBX, CENTREX & ISDN ............................................................................... 37
8.1 ACCESS PBX OR CENTREX .....................................................................................................................37
8.2 ACCESS THE ISDN NETWORK ...............................................................................................................37
8.2.1 Using the Keypad facility to access ISDN features ......................................... 37
8.2.2 Activating ISDN Caller ID restriction ................................................................ 38
9. SET FEATURES & FLEX BUTTONS............................................................. 39
9.1 ENTERING STATION PROGRAM DATA ................................................................................................ 39
9.2 ASSIGNING FEATURES TO FLEX BUTTONS ...................................................................................... 39
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APPENDIX A FLEXIBLE NUMBERING PLAN ................................................... 41
APPENDIX B USER PROGRAM CODES .......................................................... 47
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1. Introduction
1.1 General
Your telephone is connected to an advancedtechnology, highly-versatile, fully-featured telecom
system designed to make office communications easy
and productive. Employing state-of-the-art Voice over
Internet Protocol (VoIP) technology, voice and data
converge on a single IP packet network. Because each
iPECS Phone is an IP appliance, it can be moved easily
throughout the office LAN and maintain normal
operation.
1.2 Feature Information
We have taken every effort to make this user guide
simple and straightforward. The guide starts with the
simpler operations of the iPECS Phone, and moves on
to receiving and placing calls, and then to more
advanced features. Each section includes a brief and
basic description of each feature and step-by-step
operation instructions.
The operations shown in this guide use the System’s
base default Numbering Plan. Your specific Numbering
Plan may be different. Some features may not be
available for you to access or may be subject to certain
limitations based on the set-up of the System (refer to
your System Administrator and/or iPECS Technical
Manuals as needed).
NOTE—Under certain operation conditions, this
equipment cannot be relied upon to make emergency
calls (loss of power, etc.). Alternative arrangements
should be made for access to emergency services.
1.3 Feature Groupings
Every effort has been taken to divide the features into a
logical and consistent sequence so that features can be
quickly located.
Features have been divided into groups, Receiving
calls, Placing calls etc. Within each group, features are
1. Introduction
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arranged according to the difficulty of operation and
frequency of use.
1.4 iPECS LIP-8008 Phone Description
The iPECS LIP-8008D Phone incorporates the latest in
VoIP technology and is intended for basic
communications (ex., a lobby or limited use phone). The
following image shows the LIP-8008D.
LIP-8008D Front and Back
Features are generally accessed using programmed
fixed, or flexible buttons, dial pad buttons, or dial codes
entered from the dial pad. In the remainder of this User
Guide, the Fixed or Flexible buttons are shown with a
box surrounding the BUTTON designation. The following
image shows the phone with button descriptions.
iPECS LIP-8008D Diagram
Handset
Ring or Message
Indicator
LCD Display
Flexible buttons
Trans/PGM
Hold/Save
Call Back
Microphone
Speaker
DND
Speed
Volume down
Volume up
Speaker Button
Soft buttons
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DND – Blocks all incoming calls; red LED illuminates.
Speed – Access speed dialing, speed programming.
Vol – Adjusts volume for ringing, headset, and
speakerphone; adjusts LCD brightness (in idle state).
Trans/PGM –Call transfer, or programming mode.
Hold/Save – Places active call on hold or saves
programming information.
Call Back – Initiates call back request when calling a
busy station; call is completed when busy station returns
to idle status.
Speaker – Allows User to place a call while on-hook.
Toggle to activate; red LED illuminates.
Flexible – Some are system pre-programmed for line
appearance, and some are user programmable.
Ring/MSG Indicator – Illuminates when ringing, or
message waiting.
LCD Display – Phone interface for status, dialing
directories, and text message information.
Soft Buttons – Used with fixed and flexible features;
use changes in relation to LCD display
Hands-free Microphone – Used for hands-free
speakerphone function.
1.5 LIP-8008D Phone Installation
LIP Phones can be connected to any standard 10/100
Base-T Ethernet switch port (shown in graphic). When
connected to an 802.3af compliant switch port (ex.,
POE8), LIP Phones obtain power from the Ethernet
port. When LAN power is available, do not use AC/DC
adaptor. When LAN power is not available, the AC/DC
adaptor must be used. The following image shows how
to connect the handset, power cord, and LAN cable to
the phone.
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iPECS LIP-8008D Connections
1.5.1 Wiring Connectors
The LIP-8008D has a two Ethernet ports one is
connected to the LAN using a RJ-45 plug terminated
category 5 cable supplied with the Phone, the other can
be connected to a desktop PC. Using the cable, one
RJ-45 plug is inserted into the "LAN" jack in the bottom
of the Phone. The other RJ-45 plug is inserted into the
RJ-45 jack previously wired to an Ethernet switch port
accessible by the iPECS system. To power the LIP
Phone over the LAN, the switch port must support POE
(Power over Ethernet) standard 802.3af.
1.5.2 Power
All LIP-8000 series phones can be powered by the
AC/DC Adapter-K- (48 VDC @0.3A) or over the LAN
cable using the POE8 or other 802.3af compliant switch.
If using the AC/DC Adapter, after connecting the Phone
to the LAN, the Adapter’s DC voltage plug is inserted
into the power-input jack in the underside of the Phone.
One end of the AC power cord is inserted into the
mating receptacle of the AC Adapter, and the other end
is inserted into the AC power outlet.
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1.5.3 Wall Mount
The LIP-8000 series phones can be wall mounted as
needed. The following instructions detail how to perform
a wall mount installation:
Mark and drill two (2) 7mm holes for plastic wall anchors.
Insert the two (2) anchors into the holes and insert and tighten
each screw leaving about 2.5 mm (1/8-inch) of the screw
exposed.
Slide the LIP-8000 phone over the screws and assure the
phone is secure.
NOTE—It may be necessary to remove the phone and tighten
or loosen the screws for a secure mounting.
For the wall-mounting, sleeve of the CAT5 cable should be
moved backward to prevent it protrude.
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2. Receiving Calls
2.1 Answering a Call While Idle
There are 3 basic types of incoming calls;
internal/external calls, Intercom Voice Announce
calls, and Hold recalls.
Your phone may be assigned Ringing Line
Preference; in this case, calls that ring are answered
by lifting the handset. Otherwise, you must press the
flashing Flex button.
External calls to an iPECS Phone will appear under the
CO/IP line button or a LOOP button. External calls are
from CO lines or VoIP channels that are programmed to
ring at your phone. For external calls, Delay Ring may
be assigned allowing others to answer the call before
the call rings at your phone.
Calls can be forwarded in some manner from another
user; if providing call coverage for other users, you may
also receive Station Call Coverage calls.
Calls placed on Hold, including Transfers, parked calls,
etc., will Recall if left on hold for too long.
ICM Voice Announce calls are answered based on the
ICM Signaling mode at the receiving phone; in Hands-
Free (HF) mode, after the splash tone and
announcement, speak normally into the microphone. In
the Privacy (PV) mode, lift the handset to respond. The
ICM Signaling mode can be assigned in Station
Programming.
2.2 Responding to a Call While Busy
While you are busy on another call, you may receive a
Muted Ring, Camp-On tones, or Voice-Over
announcements. Muted Ring is provided over the
speaker of your Phone indicating a Call Waiting. You
also may receive Camp On tones, a burst of tone on top
2. Receiving Calls
To answer a call ringing at your phone:
Lift the handset and, then press the flashing Flex button (as
needed), the call will be connected.
To respond to an Intercom Voice Announce call:
Lift the handset to respond.
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of the existing call, as an indication of another call
waiting.
While busy, certain stations can activate Voice-Over to
your phone. When used audio is received from both the
active call and the Voice Over announcement.
Respond to any of these Off-hook Signals by: placing
the existing call on Hold and responding to the new
incoming call, activating One-time DND, sending a
Silent Text Message, or ignoring the new call.
Silent Text Message requires a TEXT MESSAGE button
(not available on a SLT or other non-display terminal).
The Attendant or Secretary may use Intrusion to
announce a call while you are busy.
2.3 Differential Ring Signals
When multiple phones in a small area ring, it can be
difficult to tell which are ringing. The iPECS Phone has
14 Ring Tones available for differentiating one phone’s
ringing from another. Four of the tones are stored in the
phone permanent memory; the remaining ten tones are
in the system memory. Four of these ten can be
downloaded into the phone memory for use as the 5
th
to
8th Ring Tone
To answer a Call Waiting:
Press HOLD/SAVE, and/or
Press the flashing FLEX button.
To activate One-time DND:
Press the DND button.
To send a Silent Text Message:
Press the programmed TEXT MESSAGE button,
Select the desired message to send.
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In iPECS-MG
To download a Ring Tone from System memory:
Press TRANS/PGM,
Dial 2 for Ring Tones,
Dial 3 for Ring Tone download,
Dial the phone’s memory location to receive the tone (5-8),
Dial 0-9 for the desired tone number; a confirmation tone is
heard,
Press HOLD/SAVE to download.
To select a Ring Tone from phone memory:
Press the TRANS/PGM button,
Dial 2 for Ring Tones,
Dial 1 or 2 for Internal or External ring,
Dial 1 for Keyset Ring Source,
Dial 1-8 for the desired tone number; a confirmation tone is
heard,
Press HOLD/SAVE to make the selection.
In iPECS-LIK
To download a Ring Tone from System memory:
Press TRANS/PGM,
Dial 1 for Ring Tones,
Dial 5 for Ring Tone download,
Dial the phone’s memory location to receive the tone (5-8),
Dial 0-9 for the desired tone number; a confirmation tone is
heard,
Press HOLD/SAVE to download.
To select a Ring Tone from phone memory:
Press the TRANS/PGM button,
Dial 1 for Ring Tones,
Dial 1 or 2 for Internal or External ring,
Dial 1-8 for the desired tone number; a confirmation tone is
heard,
Press HOLD/SAVE to make the selection.
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2.4 Answering Calls at Night
In the Night mode, Loud Bell Control may be used to
send ring signals to external bells. You may answer
these calls with Universal Night Answer (UNA).
2.5 Answering Calls to Other Stations
When nearby stations are ringing, you may pick-up
(answer) the call. Select to answer a call ringing at a
specific station (Directed Call Pick-Up) or you may
choose to answer the oldest call ringing to your station
group (Group Call Pick-Up). Assign a Flex button with
the Group Call Pick-Up code (566) for one-touch
access.
NOTE—Pick-Up will not answer calls on the ringing
station Private Line unless the line appears on your
phone.
2.6 Using Do-Not-Disturb (DND) to Block Incoming Calls
Activate Do-Not-Disturb (DND) when you wish not to be
interrupted by pressing the DND button; the phone will
block incoming calls. Internal callers will receive a fast
busy tone and the display will show the DND status.
Activate Do-Not-Disturb while busy (One-Time DND);
DND will be active only for the duration of the present
call, and requires a DND button.
When an Executive activates DND, calls are forwarded
to the paired Secretary automatically.
To answer a call ringing during night mode:
Lift the handset,
Dial 567(iPECS-Lik)/587(iPECS-MG) (UNA code).
To answer a call ringing at another station:
Lift the handset,
Dial 7 (Directed Call Pick-Up code),
Dial the Intercom Number of the ringing station; call is
connected.
To answer a call ringing at a station in your group:
Lift the handset,
Dial 566 (Group Call Pick-Up code), the call is connected.
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The Attendants and Secretary may be able to activate
DND Override and Intrude on an active call. The
Attendants may also cancel DND at other stations.
2.7 Forwarding Calls
2.7.1 Forwarding calls to another station or Voice Mail
Incoming calls may be diverted to other resources of the
system. Resources include other stations, VMIM/VSF
Voice Mail and External Voice Mail. Your LCD and
the LCD of the forward receiver will both indicate the
forward status.
Call Forward can be activated from your phone or from
a different station (Call Forward, Remote). You may
define the conditions or ‘type of forward’ as below:
1: Unconditional—All calls to the station, except
recalls, are forwarded.
2: Busy—Immediately forwards all calls, except
recalls, when the station is busy.
3: No Answer—Forwards all calls to the station,
except recalls, when the station does not answer
within the No Answer timer.
4: Busy/No Answer—Forwards calls if the station is
busy or does not answer within the No Answer
timer.
When you forward calls from a different station, you may
need to enter your Authorization Code.
Calls on a Private Line will not forward except to a
station with an appearance of the Private Line or to
Voice Mail.
To toggle DND ON and OFF:
While on an active call, press the DND button; the DND LED
will illuminate,
When the station returns to idle, DND will cancel and the LED
will extinguish.
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2.7.2 Forwarding calls to an external number
Forward calls to an external CO/IP destination; calls can
be forwarded from an internal station or a remote
location. You may define the conditions or ‘type of
forward’ as below:
1: Unconditional—All calls to the station, except
recalls, are forwarded internally or externally.
2: Busy—Immediately forwards all calls to the station,
except recalls, when station is busy.
3: No Answer—Forwards all calls to the station,
except recalls, when the station does not answer
within the No Answer timer.
4: Busy/No Answer—Forwards calls if the station is
busy or does not answer within the No Answer
timer.
To activate Call Forward from your phone to another phone or
internal system resource:
Lift the handset,
Press FWD soft button ,
Dial the type of forward code 1-4,
Dial the destination number.
To deactivate Call Forward from your phone:
Lift the handset,
Press FWD soft button ,
Press the # key.
To activate Call Forward for your phone from a different phone (Call
Forward, Remote):
Lift the handset,
Press FWD soft button ,
Dial 0 (Remote Call Forward code),
Dial your Authorization Code (Station number & Password),
Dial the ‘type of forward’ code 1-4,
Dial the destination number.
To deactivate Call Forward, Remote:
Lift the handset,
Press FWD soft button,
Dial 0 (Remote Call Forward code),
Dial your Authorization Code (Station number & Password),
Press the # key.
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When you forward calls from a different station or a
remote location, you may need to enter your
Authorization Code. In addition, from a remote location,
you must access the system through a DISA enabled
CO line.
2.7.3 Forwarding callers to a Text Message
Using an iPECS Phone, the system can be setup to
return a ‘Text Message’ to callers. When calling your
Station, Internal callers will automatically receive the
selected message or you can send a text message you
select in response to an internal call, Silent Text
Message.
There are 11 Custom Display Messages each up to 24
characters. Ten can be assigned by the Attendant and
In IPECS-LIK
To activate Call Forward, Off Premise (forward to an external
number) from your phone:
Lift the handset,
Press FWD soft button,
Dial the ‘type of forward’ code 1-4,
Press SPEED,
Dial Speed Dial bin number,
Replace the handset, return to idle.
To activate Call Forward, Off Premise (forward to an external
number) from a different phone:
Lift the handset,
Press FWD soft button,
Dial the Remote Call Forward code 0,
Dial your Authorization code (Station number & Password),
Dial the ‘type of forward’ code 1-4,
Press SPEED,
Dial Speed Dial bin number,
Replace the handset, return to idle.
To activate Call Forward, Off Premise (forward to an external
number) from a remote location:
Lift the handset,
Dial the telephone number of a DISA assigned CO line,
While receiving dial-tone, dial the Call Forward feature code
554,
Dial your Authorization Code (Station number & Password),
Dial the ‘type of forward’ code 6-9,
Dial Speed Dial bin number,
Replace the handset, return to idle.
In iPECS-MG
To activate Call Forward, Off Premise (forward to an external
number) from your phone:
Lift the handset,
Dial 554 (Call Forward Register Feature Code),
Dial the type of Forward code (1-4),
Dial Telephone number,
Replace the handset, return to idle.
To activate Call Forward, Off Premise (forward to an external
number) from a different phone:
Lift the handset,
Dial 554 (Call Forward Register Feature Code),
Dial 0 (Remote Call Forward code),
Dial your Authorization code (your Station number +
Password),
Dial the type of Forward code (1-4),
Dial Telephone number,
Replace the handset, return to idle.
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one assigned by you, see Station Speed Dial Character
entry chart.
In addition, there are ten fixed Pre-defined Text
Messages; some allow auxiliary input for time, date, etc.
(as shown in message list).
In iPECS-LIK
Message 01: LUNCH RETURN AT hh:mm
Message 02: ON VACATION
RETURN AT DATE mm:dd
Message 03: OUT OF OFFICE
RETURN AT TIME hh:mm
Message 04: OUT OF OFFICE
RETURN AT DATE mm:dd
Message 05: OUT OF OFFICE
RETURN UNKNOWN
Message 06: CALL (enter up to 17 digits)
Message 07: IN OFFICE STA xxxx
Message 08: IN MEETING
RETURN AT TIME hh:mm
Message 09: AT HOME
Message 10: AT BRANCH OFFICE
In iPECS-MG
Message 1: LUNCH RETURN AT hh:mm
Message 2: ON VACATION
RETURN AT DATE mm:dd
Message 3: OUT OF OFFICE
RETURN AT TIME hh:mm
Message 4: OUT OF OFFICE
RETURN AT DATE mm:dd
Message 5: OUT OF OFFICE
RETURN UNKNOWN
Message 6: CALL (enter up to 17 digits)
Message 7: IN OFFICE STA xxxx
Message 8: IN MEETING
RETURN AT TIME hh:mm
Message 9: AT HOME
Message 0: AT BRANCH OFFICE
* User Custom Message
# Deactive
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To activate Custom or Pre-defined Message Forward:
Lift the handset,
Press TRANS/PGM,
Dial User Program feature code 51,
Dial the two-digit text Message code (00-20),
Dial any auxiliary input for messages 01-04 and 06-08,
Press HOLD/SAVE, forward confirmed.
To cancel activated Message:
Press TRANS/PGM,
Dial User Program feature code 51,
Dial #.
Press HOLD/SAVE
To program the Station Custom Message (00) at your station:
Press TRANS/PGM,
Dial User Program feature code 52,
Enter Message contents, up to 24 characters, using the
following Character Entry Chart,
Q – 11
Z – 12
. – 13
1 – 10
A - 21
B - 22
C - 23
2 - 20
D - 31
E - 32
F - 33
3 - 30
G – 41
H - 42
I - 43
4 - 40
J - 51
K - 52
L - 53
5 - 50
M - 61
N - 62
O - 63
6 - 60
P - 71
R - 72
S - 73
Q - 7*
7 - 70
T - 81
U - 82
V - 83
8 - 80
W - 91
X - 92
Y - 93
Z - 9#
9 - 90
*1 Blank
*2 - :
*3 - ,
0-00
#
Character Entry Chart
Press HOLD/SAVE, message saved.
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In iPECS-MG
To activate Custom or Pre-Defined Message Forward:
Press TRANS/PGM,
Dial User Program feature code 41,
Dial the one-digit text Message code (0-9),
Dial any auxiliary input for messages 1-4 and 6-8,
Press HOLD/SAVE, forward confirmed.
To cancel activated Message:
Press the Fwd Soft button,
Press FWD button or dial 554,
Dial #.
To program the Station Custom Message (00) at your station:
Press TRANS/PGM,
Dial User Program feature code 42,
Enter Message contents, up to 24 characters, using the
following Character Entry Chart:
Dial Pad
button
Letter Type
Uppercase
(ABC)
Lowercase
(ABC)
Button depressions
1 2 3 4 1 2 3 4 1
1 @ : / < @ : / < 1 2 A B C a b c 2 3 D E F d e f
3
4 G H I g h i
4
5 J K L j k l 5 6 M N O m n o 6 7 P Q R S p q r s 7 8 T U V t u v 8 9 W X Y Z w x y z 9 0 . , ? ! . , ? ! 0 * * * * # # #
#
Character Entry Chart
Press HOLD/SAVE, to save the message.
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3. Placing Calls
3.1 Internal Calls
You can place calls to other stations in the system over
the Intercom. The call will ring, or for an ICM Voice
Announce call, a splash tone will be heard. Ring or
Voice Announce is normally determined by settings at
the called station but you may change this by dialing ‘#’
after placing the call. By changing the mode, a Voice
Announce call will ring or a ringing ICM call will allow
Voice Announce (toggle).
You can assign a Flex button for Direct Station
Selection/Busy Lamp Field (DSS/BLF). The DSS/BLF
button allows you to call another station with a single
tuch of the button. The button LED will display the other
station’s status (ON=busy, OFF=idle).
When you go off-hook, you may connect to another
station or system resource automatically. This Prime
Line Preference may be immediate or delayed allowing
you to take other actions during the delay. Otherwise,
you may press another Flex button before going offhook to override Prime Line Preference.
If you go off-hook and take no action, Intercom dial-tone
will time-out, and after the Howler tone is received,
your phone will be placed out-of-service in Intercom
Lock-Out; you then must hang-up to return the phone
to an idle state.
3.1.1 Using Camp-On when calling a busy station
If the called party is busy, you may activate Camp-On,
Callback or Voice Over at the station. Camp-On
allows you to wait off-hook for the called station to
answer. Callback allows you to hang-up, and when the
busy station returns to an idle state, the system will call
your Station; after you answer the callback, the system
will call the previously busy station.
3. Placing Calls
To place an Intercom call:
Lift the handset,
Dial the Intercom number of the desired station,
When the call is answered or the Splash tone is heard, speak
to the called party.
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If you are the Attendant or Secretary, you may activate
Intrusion. You may also use Step Call; dial the next
station by dialing just the last digit of the Intercom
number.
3.1.2 To leave a Message Wait
If the called user does not answer or is in DND mode,
you may leave a Message Wait. The called user will
receive a Message Wait indication; the MSG LED will
flash.
3.2 External Calls
3.2.1 Placing external CO/VoIP calls
External calls are placed on CO/IP lines. These ‘lines’
are accessed either using a button on the iPECS Phone
assigned as a CO/IP line or using dial codes. The
CO/IP lines are grouped for different types of calls,
local, long distance, etc. Using the CO/IP line group
To Camp-On (wait off-hook) for a busy station:
While placing a call to a busy station, dial * and wait for an
answer.
To Callback (wait on-hook) for a busy station:
While placing a call to a busy station, press the CALL BACK
button and hang-up.
To make a Voice Over announcement to a busy station:
Dial #, and after the Splash tone is heard, begin speaking.
In iPECS-LIK
To activate Message Waiting:
Lift handset, and press the TRANS/PGM button,
Dial 556 (a confirmation tone will be heard) and hang-up.
In iPECS-MG
To activate Message Waiting:
Press the CALL BACK button and hang-up.
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code, you will be able to access any line from the group.
A Flex button on the iPECS Phone assigned as a LOOP
button lets you access a line from a group. Dial codes
for access to CO/IP lines are:
Individual CO/IP line access
88 + Line number (01-42 for iPECS-100, 001-200 for
iPECS-300 & 600, 001-600 for iPECS-1200).
or
88 + Line number (01-80 for iPECS-MG100, or 001-240
for iPECS-MG300).
CO/IP Group access
801-820 for iPECS-100, 801-872 for iPECS-300 & 600,
89001-89201 for iPECS-1200
or
801-824 for iPECS-MG100, or 801-872 for iPECS-
MG300
Any CO/IP Line access
9
When dialing on a CO line, which uses pulse style
signals, you may activate Dial Pulse to Tone
Switchover changing to DTMF style dialing for banking
services, etc.
When placing an IP call, you must dial an IP address
using the ‘*’ key in place of the dot.
If Least Cost Routing is set-up, the number you dial
will be analyzed and the system will place the call on the
least expensive route.
You may be assigned Dialing and/or CO/IP Line
Access Restrictions, in which case you will receive
error tone if you attempt to dial or access a restricted
number/CO/IP line. CO/IP line and Station Class Of
Service (COS), which establish dialing restrictions, may
vary during Day and Night operation (Day/Night COS).
You may need to enter an Authorization code before
placing calls, in which case you will receive a second
dial tone.
Your external calls may be subject to Call Time
Restrictions, you will receive a Call Warning Tone
prior to disconnect.
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NOTE—In the event of an emergency, assigned
Emergency numbers (ex., a 911 call) may be dialed
from any station in the System, regardless of a
Station’s dialing restrictions (COS).
3.2.2 Waiting for the next available CO/IP line
If all the lines connected to your system are busy, you
will receive an All Trunks Busy signal. You may request
to be notified when a line becomes free.
3.2.3 Account Codes: Tracking External calls for billing
In some cases, you or your company may desire to
track calls for billing or other purposes. When an
Account Code is entered, it is output from the system
to a printer in the SMDR report. An Account Code Flex
button can be programmed (refer to Assigning features
to Flex buttons).
To place an external call:
Lift the handset,
Select/dial the CO/IP line/group,
Dial the desired number.
To activate a queue if the selected/dialed line is busy:
Select/dial a busy CO/IP line,
Press the CALL BACK button,
Return to an idle state by going on-hook; when the line
becomes available, the Station will be notified with ringing.
To enter an Account Code before the call:
Lift the handset,
Dial 550,
Dial the Account Code (1-12 digits),
Press *, Intercom dial tone is heard,
Place the CO/IP call as normal.
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3.2.4 To disable dialing from your phone
You can temporarily ‘Lock’ your phone by activating
Temporary COS, which will disable dialing outside calls
from the phone. To deactivate Temporary COS you
must enter the Station’s Authorization code.
3.2.5 To temporarily override dialing restrictions at a phone
Override the dialing restrictions at any phone by
activating Walking COS. The Walking COS dialing
restriction levels are applied for a single call only. For
multiple calls, you will need to reactivate Walking COS
or use the FLASH button to regain CO/IP dial-tone.
3.3 Using Automated Dialing
3.3.1 Using Last Number Redial (LNR)
The last number dialed on an external call is
automatically saved in the Last Number Redial (LNR)
buffer.
To activate Temporary COS:
Press TRANS/PGM,
Dial 21(iPECS-LIK)/31(iPECS-MG) (User Program code),
Dial your Authorization code(iPECS-MG),
Press HOLD/SAVE.
To deactivate Temporary COS:
Press TRANS/PGM,
Dial 22(iPECS-LIK)/32(iPECS-MG) (User Program code),
Dial your Authorization code,
Press HOLD/SAVE.
To activate Walking COS:
Press TRANS/PGM,
Dial 23(iPECS-LIK)/33(iPECS-MG) (User Program code),
Dial your Authorization Code (Station number and password),
Dial ‘*’ (iPECS-MG),
Place call as normal.
To dial the Last Number for an external call:
Lift the handset,
Press SPEED,
Dial *.
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3.3.2 Using and Entering Saved Number Dial
You may store the last number dialed on an external call
to the Saved Number Dial buffer for convenient dialing
at a later time. The Saved number is stored until a new
number is saved.
3.3.3 Using System Speed Dial Numbers
The iPECS-100 system has memory allocated for 800
System Speed Dial numbers (bins 200-999). The
iPECS-300 & 600 systems each have memory allocated
for 3000 System Speed Dial numbers (bins 2000-4999).
The iPECS-MG100 system has memory allocated for
1000 System Speed Dial numbers (bins 2000-2999).
The iPECS-MG300 system has memory allocated for
2000 System Speed Dial numbers (bins 2000-3999).
The iPECS-1200 system each have memory allocated
for 12000 System Speed Dial numbers (bins 20000-
31999).
You may, if allowed, use System Speed Dial to call
frequently dialed numbers.
In some cases, these numbers are divided into groups
called System Speed Zone Groups. In this case, you
may access some numbers and not others and your
dialing restrictions may be invoked.
Only an Attendant can assign System Speed Dial
numbers.
To place a call using Saved Number Dial:
Lift the handset,
Press SPEED.
Dial #
To store a number in the Saved Number Dial:
While on an outgoing external call, press SPEED twice.
To place a call using System Speed Dial:
Lift the handset,
Press SPEED,
Dial the desired System Speed Dial bin number (200-999 for
iPECS-100 or 2000-4999 for iPECS-300 or 600 or 2000031999 for iPECS-1200, 2000-2999 for iPECs-MG100 , or 20003999 for iPECS-MG300).
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3.3.4 Using and Entering Station Speed Dial Numbers
Each station in the iPECS-100 System is allocated
memory for 20 Station Speed Dial numbers (bins 00-
19) each up to 48 digits. The iPECS-300 & 600 & 1200
each support 100 Station Speed Dial numbers (bins
000-099). The iPECS-MG 100 & 300 each support 50
Station Speed Dial numbers (bins 000-049). These
numbers are entered at the user’s station and may
include several ‘special’ instructions. Special
instructions and the corresponding button are:
PAUSE will momentarily stop dialing.
FLASH as 1st digit—Activate dial tone detect.
FLASH not as 1st digit—The system will generate a
flash on the CO line.
CALL BACK as 1st digit—Send digits as ISDN
Keypad Facility message.
‘*’ as 1st digit—Display Security, the stored
number will not be displayed when used.
‘*’ not as 1st digit—Dial Pulse to Tone Switchover,
the system will switch from pulse to tone dialing.
When entering a Speed Dial, a 16 character name may
be associated with the number for Dial by Name.
To place a call using Station Speed Dial:
Lift the handset,
Press SPEED,
Dial the desired Station Speed Dial bin number (00-19 or 000-
099 or 000-049).
To enter a Station Speed Dial number with CO Line and Name:
Press TRANS/PGM,
Press SPEED,
Dial the desired Station Speed Dial bin number,
Select/dial the CO/IP line/group,
Dial the desired number to be stored,
Press HOLD/SAVE,
Enter the associated name, if desired,
Press HOLD/SAVE.
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4. Call Handling
4.1 Call Transfer: Sending a call to a different destination
You can send an active call to another station or other
resource of the system, using Call Transfer. You can
screen the transfer with the receiving party (Screened
Call Transfer) or complete the transfer without
screening (Unscreened Call Transfer).
Transferred calls, internal or external, are placed in
Transfer Hold. These calls will receive Music on Hold
(MOH) and will recall if not answered in a timely
manner.
If an Unscreened Transfer call encounters an error or
DND, it may immediately recall at your Station.
DSS/BLF buttons may be used to transfer calls.
4.2 Call Hold: Placing a call in a waiting state
You may place an active Internal or External call in one
of several holding states. In System Hold, other nonrestricted stations may pick-up the call. In Exclusive
Hold, only the holding station may pick-up the call.
The system is assigned a preferred hold type (System
or Exclusive). You may override this Hold Preference
by pressing the HOLD/SAVE button twice.
The LEDs for CO/IP line buttons flash at distinctive rates
for the holding station and other iPECS Phone users.
There are also user operations such as pressing a
DSS/BLF button that will place a call in Automatic Hold.
Calls will remain in the held state for a period and then
recall the user. This Hold Recall is provided with a
different ring signal. If not answered in a timely manner,
the Attendant will receive Attendant Hold Recall.
4. Call Handling
To Transfer an active call:
Press TRANS/PGM,
Call the transfer party,
Unscreened Call Transfer - Hang-up,
OR
Screened Call Transfer - When call is answered or Splash tone
is heard, announce the call and then hang-up.
To place a call on Hold:
Press HOLD/SAVE.
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4.3 Broker Call: Switching between two calls
You may switch between the active call and a call on
Hold, placing the active call on Hold acting as a broker
between two or more parties, Broker Call. iPECS
Phone users may ‘broker’ for multiple calls up to the
number of CO/IP line buttons.
4.4 Joining multiple people in a Conference
You can establish a Conference with up to 3
parties(iPECS-LIK)/13 parties(iPECS-MG), or 24 parties
when using a Multi-Party Conference Interface Module
(MCIM)(iPECS-LIK). The other parties in the
Conference may be internal or external.
A Conference can be placed on Hold and is subject to
Hold Recall.
You may also use the Conference operation to join 2
external parties in a private conversation. This is an
Unsupervised Conference, which is not subject to the
normal Hold Recall operation.
A CONF button is required.
To switch between two calls, Broker Call:
Press the desired CO/IP line button.
To establish a Conference:
Establish call with one of the desired conference parties,
Press CONF.
Establish call with the other conference party,
Press CONF.
Repeat to add additional parties to the conference
Press CONF.
To place a Conference on Hold:
Press the HOLD/SAVE button.
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4.4.1 Setting up a Conference Room
In addition to establishing a Conference, up to 9
Conference Rooms can be set up, letting up to 24
parties converse when using a MCIM. When setting up
a Conference Room, a password can be designated for
invited parties (internal and external parties) to use for
accessing the established Conference Room.
To retrieve the Conference from Hold:
Press the CONF button.
To establish an Unsupervised Conference:
Establish conference with two external parties,
Press the CONF button.
Hand-up handset.
To retrieve an Unsupervised Conference:
Lift the handset,
Press the CONF button
In iPECS-LIK
To set-up a Conference Room:
Press the TRANS/PGM button,
Dial 53 to create a Conference Room,
Dial the desired Conference Room number (1-9),
If desired enter a password for the Conference Room (up to 12
digits),
Press HOLD/SAVE to establish the Room.
To join a Conference Room:
Press the TRANS/PGM button,
Dial 59 (Conference Room entry code),
Dial the Conference Room Number,
Dial the Conference Room password.
To delete a Conference Room:
Press the TRANS/PGM button,
Dial 54 (delete Conference Room code),
Dial the Conference Room number (1-9),
Dial the Conference Room password,
Press HOLD/SAVE to delete the Conference Room.
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4.5 Call Park: Placing a call on hold to Page
A user may transfer an active CO/IP call to a special
holding location (Park Orbit), which can be accessed
easily from any station in the system. Typically, this
feature is used with Paging to notify the desired User of
Call Park.
Parked calls are subject to Hold Recall after the Call
Park timer.
In iPECS-LIK
To park an active external call:
Press TRANS/PGM,
Dial the Park Orbit code (601-610 for iPECS-100, or 601-619
for iPECS-300 & 600, 601-800 for iPECS-1200),
Return to idle.
To retrieve a parked call:
Lift the handset,
Dial the Park Orbit code (601-610 for iPECS-100, or 601 for
iPECS-300 & 600, 601-800 for iPECS-1200).
In iPECS-MG
To set-up a Conference Room:
Press the TRANS/PGM button,
Dial 54 to create a Conference Room,
Dial the desired Conference Room number (571-579),
If desired enter a password for the Conference Room (up to 12
digits),
Press HOLD/SAVE to establish the Room.
To join a Conference Room:
Lift the handset,
Dial 571-579 (Conference Room entry code),
Dial the Conference Room password.
To delete a Conference Room:
Press the TRANS/PGM button,
Dial 55 (Conference Room delete code),
Dial the Conference Room number (571-579),
Dial the Conference Room password,
Press HOLD/SAVE to delete the Conference Room.
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In iPECS-MG
To park an active external call:
Press TRANS/PGM,
Dial the Park Orbit (541),
Dial the Park number (00-49)
Return to idle.
To retrieve a parked call:
Lift the handset,
Dial the Park Orbit (541),
Dial the Park number (00-49)
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5. Retrieving & Responding to Mesages
5.1 Responding to a Station Message Waiting Indication
Another station can leave a Station Message Waiting
indication when you do not answer or your phone is in
DND. A flashing CALL BACK LED on the iPECS Phone
indicates a Message Waiting. As a further notification, a
Message Wait Reminder Tone can be provided. You
may respond with a call back.
5.2 Getting Voice Mail Messages
When callers are forwarded or recall to your Voice Mail
Box, they can leave a voice message. Your Voice Mail
Box is part of the integrated Voice Mail module, the
iPECS Feature Server or an external Voice Mail
system.
These Voice Mail systems allow access to and
management of the received voice messages. While in
your Mail Box, you have control of your password and
Mail Box greeting. In addition, you can remotely control
Call Forward for your station to Voice Mail. You will
need to register an Authorization Code for your station
to access VMIM/VSF Voice messages.
5. Retrieving &
Responding to
Messages
To respond to your Station messages:
Press CALL BACK to return message.
To retrieve Voice Mail locally:
Press CALL BACK,
After the prompt enter your station number and password,
Dial desired option codes,
At completion of session, hang-up to return to idle.
To access Voice Mail Box from a Remote Location:
Lift the handset,
Dial the telephone number of a DISA CO line assigned for
answer by the Auto Attendant,
Upon answer,
dial # to receive the ‘Mail Box & Password’ prompt(iPECS-LIK)/
dial 523 (VMIB Access Code)(iPECS-MG),
Dial the Mail Box and password to receive the ‘Number of
Messages’ prompt,
Dial desired option codes,
At completion of session, hang-up.
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6. Remote System Access
6.1 Direct Inward System Access (DISA)
DISA (Direct Inward System Access) allows remote
users to gain access to the system’s resources (remote
users may be required to enter an Authorization
Code). The system will recognize remote user dialed
inputs (call other stations, place calls over CO/IP lines,
review voice mails, etc).
6.2 Mobile Phone Extension
When away from your desk or office you can place and
receive calls on a registered mobile phone. Calls to
your iPECS Phone will ring your Mobile Phone and you
can place calls using the resources of the iPECS. You
may need to activate the Mobile Phone Extension
feature and assign the Mobile Phone number.
This feature is activated through an ISDN CO line.
6. Remote System
Access
To access system resources remotely:
Call the system’s DISA facility,
Await an answer and dial your authorization code (station
number and password),
Dial “*” for end mark (iPECS-MG),
Dial as needed for the desired system resource.
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NOTE—The mobile extension may reconnect to the
transfer by pressing the # key.
In iPECS-LIK
To register a mobile phone number:
Press the TRANS/PGM button,
Dial 37.
Dial the mobile phone number.
Press the HOLD/SAVE button.
To activate a registered mobile phone from the user’s station:
Press the TRANS/PGM button.
Dial 38.
1 to activate, 0 to deactivate,
Press the HOLD/SAVE button.
To place a call from the mobile extension using the iPECS:
Dial the ISDN DID number of the station, the system will check
the Caller ID, answer the call and the user will receive intercom
dial tone,
Place internal or external iPECS calls as normal.
To Transfer a call from the mobile extension using the iPECS:
Dial * while on an iPECS call,
Dial the desired extension, the call is transferred and the
mobile phone returns to idle.
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NOTE—The mobile extension may reconnect to the
transfer call by pressing the mobile flash digit(*).
In iPECS-MG
To register a mobile phone number:
Press the TRANS/PGM button,
Dial 51,
Select Mobile Index 1 or 2,
1 to activate, 0 to deactivate,
Press the HOLD/SAVE button.
To activate a registered mobile phone from the user’s station:
Press the TRANS/PGM button,
Dial 52,
Select Mobile Index 1 or 2,
Dial the mobile phone number with CO Access code,
Press the HOLD/SAVE button.
To place a call from the mobile extension using the iPECS System:
Dial the ISDN DID number of the station; the system will check
the Caller ID and answer the call. The user then will receive
intercom dial tone,
Place internal or external iPECS call as normal.
To Transfer a call from the mobile extension using the iPECS:
Dial the mobile flash digit “*” while on an iPECS call,
Dial the desired extension, the call is transferred and the
mobile phone returns to idle.
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7. Misc. Features
7.1 Background Music and Music on Hold (iPECS-LIK)
Two audio sources can be connected to the system.
These sources or an internal source provide input for
Background Music (BGM) and Music On Hold (MOH).
In addition, a recorded message from the VMIM can be
used. BGM is played over the speakers of the iPECS
Phone when the station is idle. MOH is played to callers
placed on Hold.
There are four possible selections for BGM and MOH:
1: Off
2: Source BGM1
3: Source BGM2
4. VMIM message
7.2 Using Internal, External and Meet-Me Paging
The User can broadcast announcements to other
stations and/or external speakers. Stations are
assigned to one or more of the Internal Page Zones.
The system has two External Page Zones that can be
connected to external speakers.
In iPECS-LIK, Page Zone codes are:
Internal Page Zones 501-510 (iPECS 100), 501-
535 (iPECS 300 & 600)
Internal All Call Page 543
External Page Zones 545-546
External All Call Page 548
All Call Page 549
In iPECS-MG, Page Zone codes are:
Internal Page Zones :
543 + Zone No(01~15) (iPECS-MG100)
543 + Zone No(01~30) (iPECS-MG300)
Internal All Call Page 543 + 00
External Page Zones 548
All Call Page 549
7. Misc. Features
To turn on Background Music:
Press HOLD/SAVE to cycle through the BGM selections.
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If the desired Page Zone is busy, the User can elect to
be recalled when their turn comes in the queue. Users
can also request a paged party answer the Page using
Meet-Me Paging. In this case, the paged party may
answer the page from any phone in the system by
dialing the Meet-Me code.
7.3 Push-To-Talk (PTT) Page
iPECS Phones can be assigned as a member of one or
more of the system’s nine Push-To-Talk (PTT) page
groups. Users separately log-in or log-out of any one or
all PTT groups to which the phone is assigned. Once
logged in, place or receive one-way page
announcements to/from other users who are logged in
to the same PTT group.
To make a page:
Lift the handset,
Dial the desired Page zone,
If assigned, after page warning tone, make announcement.
To queue for a page when busy is received(iPECS-LIK):
Press CALL BACK,
Replace the handset returning to idle.
To answer a Meet-me-Page:
Lift the handset.
Dial 544(iPECS-LIK)/546(iPECS-MG) (Meet-Me-Page code).
To log-in to a PTT group:
Dial #0(iPECS-LIK)/538(iPECS-MG), the PTT Log-in/out code.
Dial the desired PTT group number (1-9 or 0 for all groups).
To log-out of the PTT group(s):
Dial #0(iPECS-LIK)/538(iPECS-MG), the PTT Log-in/out code.
Press the * key.
To place a page to the active PTT group:
Press and hold the PTT button.
After confirmation tone make page announcement.
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7.4 Wake-Up Alarm
iPECS supports an Alarm Clock for each station. You
can set the alarm clock to repeat daily or as a one-time
alarm.
When responding to the alarm by lifting the handset,
BGM will be provided.
7.5 Alarm/Door Bell
The system can monitor external Alarm or Door Bell
contacts:
Alarm Monitor—should the external contact activate, a
unique Alarm Ring signal and LCD display may be
received. To restart the monitor circuit, the external
contacts must be deactivated and the Alarm Ring signal
terminated.
Door Bell—a unique Door Bell Ring (single tone burst)
may be received each time the external contact is
activated. A system contact also can be assigned to act
as a Door Open contact.
NOTE—Contacts 3 & 4 are only available in the
iPECS -300 & 600. Contacts 1 is available in the
iPECS -MG.
To set the Wake Up Alarm clock:
Press TRANS/PGM,
Dial 41(iPECS-LIK)/13(iPECS-MG) (Alarm Clock code).
Dial hh/mm for time alarm should alert,
Press # to have the alarm repeat daily,
Press HOLD/SAVE.
To erase Wake-Up:
Press TRANS/PGM,
Dial 42(iPECS-LIK)/14(iPECS-MG) (Alarm Clock delete code)
Press HOLD/SAVE.
To terminate the Alarm signal:
Dial 565 (Alarm Stop code).
To activate the Door Open contacts:
Lift the handset,
Dial #* (Door Open code) and contact number 1 to 4.
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7.6 Power Fail Transfer
When AC power to the system fails, back-up operation
may be provided with back-up batteries or Power Fail
Transfer (PFT). When battery back-up is provided the
station will operate normally. When PFT is
implemented, an SLT is connected to a CO line by the
system. This SLT can be used as any normal SLT,
providing service while power is out.
7.7 System Voice Memo
The integrated Voice Mail modules incorporate several
Voice Memos to provide Station Users with general
information such as station number, date, time, and
feature status. Voice Memos can be heard over the
speaker or handset of the iPECS Phone and over the
handset for SLTs.
For the Station Status Memo, the following items are
reported:
ICM Signaling Mode (Handsfree/Tone/Privacy)
Station IP Address
Station Mac Address
Number of messages x (x: number of all message
waiting)
Wake-Up Time (hh:mm)
Do Not Disturb
Forwarded to station xxx
Forwarded to speed bin xxx
Queued CO/IP line xxx
Locked (Temporary COS)
COS x
NOTE—Only activated features are announced.
To hear Date & Time memo:
Dial the Voice Memo code (661 for iPECS-100, or *661 for iPECS-
300 & 600 & 1200, or 675+1 for iPECS-MG),
Date and Time memo is heard, “Date is May 2nd.Time is xx:xx pm”.
To hear Station Number Prompt:
Dial Voice Memo code (662 for iPECS-100, or *662 for iPECS-300
& 600 & 1200, or 675+2 for iPECS-MG),
The Station Number memo is heard, “This is station 150”.
To hear Station Settings:
Dial Voice Memo code (663 for iPECS-100, or *663 for iPECS-300
& 600 & 1200, or 675+3 for iPECS-MG),
Station Status Memo is heard.
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7.8 Contrast (iPECS-LIK)
The Phone LCD brightness can be adjusted to your
preference.
7.9 Network Config.
The user can review the current network configuration
or modify a new phone network configuration.
To change the Phone LCD Contrast:
While the phone is idle, press the VOL ▲▼ buttons.
VOL ▲ will increase darkness.
VOL ▼ will decrease dark (brightness).
To access Network Config. Settings:
Press TRANS/PGM button and Dial 78(iPECS-LIK)/80(iPECS-
MG),
Enter the password (default=147*), the following will display:
MFIM #1 –
CHANGE[#]
Press the # key to toggle between multiple profiles (MFIM),
Press the VOL ▲ VOL ▼ buttons to advance to the next
network configuration item,
Press the HOLD/SAVE button to save each setting.
To set default Config settings:
In Network Config. Menu, use the VOL ▲ VOL ▼ buttons to
locate the Default Config Screen (shown),
Set default – [*]
Press the * key.
To exit Config. Settings:
Press SPEAKER,
Press the * key to exit,
OR
Press the # key to Reset/Reboot the phone with new settings.
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8. PBX, Centrex & ISDN
8.1 Access PBX or Centrex
The iPECS has been designed to operate with a host
PBX system or Centrex services from your service
provider. The iPECS connects to a host with analog CO
lines.
When accessing a CO line, the phone will act as an
extension of the host, allowing access to the host
system features using the host dial codes. While on a
call, use the iPECS Flash feature to transfer calls to
other host extensions or access features of the host.
The Flash feature may be used on other CO lines to
regain dial tone from the CO line without relinquishing
control of the CO line to place another call.
8.2 Access the ISDN Network
8.2.1 Using the Keypad facility to access ISDN features
Access to certain features of your ISDN services
requires that dialed digits be sent to the ISDN as data
and not tones. In this case, dialed digits are sent as
‘Keypad messages’.
A Keypad Facility button must be assigned using the
Flex Button program procedures. Once active, dial
into the ISDN for services; however, actions other than
dialing will deactivate the Keypad Facility operation.
8. PBX, Centrex &
ISDN
To access PBX or Centrex features while idle:
Lift the handset,
Select/dial access a PBX/Centrex CO line,
Dial PBX/Centrex feature code.
To access PBX/Centrex features while on a PBX/Centrex CO line:
Press the FLASH button
After receiving new dial tone, dial PBX/Centrex feature code.
To activate Keypad Facility operation:
Press the KEYPAD FACILITY button to switch to keypad mode,
Dial as desired.
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8.2.2 Activating ISDN Caller ID restriction
iPECS Phone users can restrict the transmission of
Caller ID to the receiving phone (may be a subscription
service of your carrier). Separate Flex buttons are
required to activate incoming, Connected Line (COL),
and outgoing, Calling Line ID (CLID) restriction.
To deactivate Keypad Facility operation:
Press KEYPAD FACILITY,
OR
Press a Feature or Flex button.
To restrict Caller ID:
Lift the handset,
Press the CLIR/COLR button and place the call.
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9. Set Features & Flex Buttons
9.1 Entering Station Program Data
A special code set is available for iPECS Phone users
to assign certain attributes such as Authorization Codes
(Passwords). After entering the User Program mode,
dial the codes to select the attribute and setting. Once
selected, the setting is saved. A list of the User
Program codes, the feature/function and any input
required are given in Appendix B.
9.2 Assigning Features to Flex Buttons
You may assign features and functions to the Flex
buttons on your iPECS Phone. If allowed, you may
even assign CO/IP lines to the Flex buttons.
Flex buttons may be assigned for most features
providing One-Touch feature activation (e.g., a Flex
button may be assigned to access the Account Code
feature and may include the Account code digits, as a
one-touch account code button).
Features that may be assigned to a Flex button include:
DSS/BLF—Enter station number.
Speed Dial—Enter Station/System Speed dial bin
number.
Flex Numbering Plan—Enter Flex Numbering Plan code
(refer to Appendix A).
User Program Code—Press TRANS/PGM and enter a
User Program code (refer to Appendix B).
CO/IP Line—Enter the CO/IP line or group number.
9. Set Features & Flex
Buttons
To assign User Programmable station attributes:
Press TRANS/PGM,
Dial desired User Program codes shown in Appendix B,
Press HOLD/SAVE.
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To assign a feature to a Flex button:
Press TRANS/PGM,
Press the desired Flex button,
Dial desired code and required inputs. For User Program
codes, first press the TRANS/PGM,
Press HOLD/SAVE.
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41
Appendix A Flexible Numbering Plan
In iPECS-LIK
Feature
iPECS100
iPECS300
iPECS
-600
iPECS
-1200
Remark
Intercom Call
100169
100399
10001599
10002199
Internal Page Zone
501510
501535
501535
301~40
0 Internal All Call Page
543
543
543
543
Meet Me Page
544
544
544
544
External Page Zone 1-2
545546
545546
545546
545546
External All Call Page
548
548
548
548
All Call Page
(Internal/External)
549
549
549
549
SMDR Account Code Enter
550
550
550
550
SLT use
only
Flash Command to CO
Line
551
551
551
551
SLT use
only
Last Number Redial
552
552
552
552
SLT use
only
DND
553
553
553
553
SLT use
only;
Toggle
ON/OFF
Call Forward
554
554
554
554
Speed Dial Programming
555
555
555
555
SLT use
only
Message Wait/Callback
Enable
556
556
556
556
SLT use
only
Message Wait/Callback
Return
557
557
557
557
SLT use
only
Speed Dial Access
558
558
558
558
SLT use
only
Cancel DND/FWD/Pre
MSG
559
559
559
559
SLT use
only
CO System Hold
560
560
560
560
SLT use
only
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Feature
iPECS100
iPECS300
iPECS
-600
iPECS
-1200
Remark
Program Mode Access
561
561
561
561
SLT use
only
Attendant Unavailable
562
562
562
562
Alarm Reset
565
565
565
565
Group Call Pickup
566
566
566
566
Universal Answer
567
567
567
567
Account Code with bin
568
568
568
568
Walking COS Code
569
569
569
569
ACD Supervisor On/Off
Duty
571
571
571
571
ACD Supervisor Login
572
572
572
572
ACD Supervisor Logout
573
573
573
573
ACD Help Code
574
574
574
574
ACD Calls In Queue
Display
575
575
575
575
ACD Supervisor Status
Display
576
576
576
576
ACD Supervisor Monitor
577
577
577
577
ACD Reroute Queued Call
w/answer
578
578
578
578
ACD Reroute Queued Call
w/o answer
579
579
579
579
Enter Conference Room
59
59
59
59
Camp-On Answer
600
600
600
600
SLT use
only
Call Parking Locations
601610
601619
601619
601800
Group Pilot Number
620 –
659
620 –
667
620 –
667
401500
Station User VMIM/VSF
Features
66
*66
*66
*66
Call Coverage button
67
67
67
67
Direct Call Pickup
7 7 7 7
CO/IP Group Access
8xx
01-20
8xx
01-72
8xx
01-72
89xxx
001201
Individual CO/IP Line
88xx
88xxx
88xxx
88xxx
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Feature
iPECS100
iPECS300
iPECS
-600
iPECS
-1200
Remark
Access
01-42
001200
001400
001600
Retrieve Last Held CO/IP
8*
8*
8*
8*
Retrieve Individual Held CO/IP
8#xx
8#xxx
8#xxx
8#xxx
xx(x) =
CO Line
number
Access CO Line in the 1st
Available CO Group
9 9 9 9
Attendant Call
0 0 0 0
VM Message Wait Enabled
*8
*8
*8
*8 VM Message Wait Disable
*9
*9
*9
*9 Door Open (1st Door)
#*1
#*1
#*1
#*1
Door Open (2nd Door)
#*2
#*2
#*2
#*2
Door Open (3rd Door)
#*3
#*3
#*3
Door Open (4th Door)
#*4
#*4
#*4
MCID Request
*0
*0
*0
*0
Unsupervised Conference
extend code
##
##
##
##
PTT Group Login/Logout
#0
#0
#0
#0
In iPECS-MG
1) Basic Number
Name
Code
Remark
1
Station Number
100 ~ 4xx
2
CO Group Access Code
9,
801 ~ 872(MG-300)
801 ~ 824(MG-100)
3
Station Group Number
620 ~ 669(MG-300)
620 ~ 639(MG-100)
2) Feature Code
No
Feature Name
Code
Remark
1
Attendant Call
0 2
Conference Room 1
571
3
Conference Room 2
572
4
Conference Room 3
573
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No
Feature Name
Code
Remark
5
Conference Room 4
574 6
Conference Room 5
575
7
Conference Room 6
576
8
Conference Room 7
577 9
Conference Room 8
578
10
Conference Room 9
579
11
Internal Page
543
543 + 00, xx
00: All Call Page
Xx: Page Group
#
12
Personal VM Page
544
13
Announcement Page For
Attendant
545
14
Page Auto Answer
546
15
Internal Page Answer
(Meet-Me Page)
547
16
External Page
548
17
Internal-External Page All
549
18
Call Forward Register
554
554 + Type +
Destination
19
Pilot Hunt Call Forward
Register
514
514 + Type +
Destination
20
Pilot Hunt Call Forward
Cancel
515
21
DND Status Change
516
22
DND Delete
517 23
Account Code
550 24
CO Flash
551 25
Last Number Redial
552
26
Station Speed PGM
553
27
Speed Dial
555 28
MWI Register
557
29
MWI Answer
558 30
MWI Cancel
559
31
Call Back Register
518 32
Call Back Cancel
519 33
Group Call Pickup
564
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No
Feature Name
Code
Remark
34
Direct Call Pickup
7 35
Walking COS
520
36
Call Parking Location
541
541 + xx
Xx: Parking
Location
(00 ~ 49)
37
PGM Mode Access
521
38
Two-Way Record
522
39
VMIB Access
523 40
AME Access
524
41
CO Line Access
88
88 + xxx
Xxx: CO Line #
(001 ~ 200 :
MG-300
01 ~ 80 :
MG-100)
42
VM MWI Enable
*8
43
VM MWI Cancel
*9
44
MCID Request
*0
45
Unsupervised Conf Extend
5##
46
PTT Group Access
524
524 + (0~9,*)
0 ~ 9: PTT
Group #
*: Log out
47
Hot Desk Log In/Log out
525 48
Name Register
526
49
Create Conf Room
527
527 + Conf.
Room #
50
Delete Conf Room
528
528 + Conf.
Room #
51
Wake Up Register
529
529 + HH:MM
52
Wake Up Cancel
530 53
Temporarily COS Down
531
54
Cancel Temp COS Down
532 55
Password Change
533
56
Inter-Phone Group Access
534 57
Call Wait Request
535 58
Preselected MSG PGM
536
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No
Feature Name
Code
Remark
59
Forced Handsfree Call
537 60
Call Based CLIR
582
61
CLIR Access
583 62
COLR Access
584 63
Pilot Hunt Call
585 64
Command Call Oneway
581 65
Command Call Conf
580
66
Intrude Register
589 67
Camp On Register
590 68
OHVO Register
591 69
Mobile Num Register
592 70
Mobile CLI Register
593 71
Mobile Access
594 72
CCR Access
670 73
CCR Access And Drop
671 74
System Hold
560
75
Return Held CO
8** 76
Sys Memo
675 77
DISA Tone Service
678 78
All Feature Cancel
679
79
Add Conf Member
680
80
System Alarm Reset
565 81
Fault Alarm Reset
566 82
Door Open
#*1 83
Keypad Facility
##* 84
T-Net Log-In/Out
586 85
Universal Answer
587 86
USB Call Record
588 87
Delete All VM Message
681 88
VM Page Message Record
682
89
Direct VM Transfer
683 90
Loop Key
684
91
Call Log
685
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Appendix B User Program Codes
In iPECS-LIK
Code
Function
Remarks
10
Enblock Mode Dialing
11 x
Differential Ring, Intercom
Select Ring Tone 1-8
12 x
Differential Ring, CO/IP line
Select Ring Tone 1-8
13 x
Intercom Answer Mode
Select ICM Signal mode,
1: HF, 2: TONE, 3: Privacy
14 x
Call Coverage Attribute Setting
1+: ON/OFF, 2+: ring delay (0-9)
15 x
Station Ring Download
Select download Ring Tone 0-9
19
Ear&Mic Headset Usage
21
Knock Down Station COS
22
Restore Station COS
May require Authorization code
23
Walking COS
May require Authorization code
30
VM Mobile Notify
31
Station Message Wait Retrieve
32
CLI/IP Message Wait Retrieve
33 x
Authorization Code (Password)
Entry
Station number +up to 12 digits,
no Flex button
34
Assign DID CALL WAIT Button
35
Message Wait in
Executive/Secretary pair
36
Send SMS Message
37
Register Mobile Extension
38
Activate Mobile Extension
39
Register Mobile Ext. CLI
41 xx
Set Wake-Up Time
Input time, 24 hour clock
42
Erase Wake-Up Time
51 xx
Custom/Pre-defined Message
Display
Select Message 00-20
52 xx
Register Custom Message
Input up to 24 characters
53 x
Create Conference Room
Input Conf Room (1-9) &
password
54 x
Delete Conference Room
Input Conf Room (1-9) & optional
password
55
Monitor Conf. Room
61 x
Headset/Speakerphone Mode
62 x
Headset Ring Mode
1: Speakerphone, 2: Headset, 3:
both
71
LCD Display Mode
72
Version Display
73
Background Music
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Code
Function
Remarks
74 x
Station User Name Registration
Input up to 12 characters
75
Display Phone IP Address
76
Change Phone IP Address
77
Display Phone MAC IP Address
79
Display Phone Version
80
Assign RECORD Button
Requires VSF/External SMDI VM
81
Assign ISDN CLIR Button
82
ISDN COLR Button
84
Assign ACCOUNT CODE Button
85
Assign LOOP Button
86
Assign ATD INTRUSION Button
87
ICM Button
88
Assign CAMP-ON Button
89
Assign KEYPAD FACILITY Button
8#
Assign OHVO Button
91
CONF Button Assignment
94
FLASH Button Assignment
95
MUTE Button Assignment
96
MONITOR Button Assignment
97
REDIAL Button Assignment
98
FWD Button Assignment
99
Assign PTT Button
9* xx
{IN-ROOM INDICATION} Button
Assignment
(xx : 01~10)
*0
Hot Desk Login Code
**
Hot Desk Log out Code
*7
Force Fwd to Dest.
In iPECS-MG
Code
Function
Remarks
11
Intercom Answer Mode
1:H, 2:T, 3:P
12 + Name
User name creation
2 digit for each character
13 + Time
Set wake-up alarm time
HH/mm,
24-hour clock
14
Cancel Wake-up Alarm
15
Set language for the display
00-14
16
LCD Date Mode Change
DD/MM/YY or MMDDYY
17
LCD Time Mode Change
12 Hour/24 Hour
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Code
Function
Remarks
18
Set Backlight
0-2
21
ICM Ring Type
22
TRK Ring Type
23
Ring Download
LIP-Series Only
24
Back Ground Music
31
Temporary COS
Auth. Code required
32
Retrieve COS
Auth. Code required
33
COS Override
(Walking COS)
Auth. Code required
34
Register Password
35
Call Log Protect
36
SMS Message Protect
LIP-Series/LDP6000-Series
41 + MSG
number [xx]
Set Pre-defined Message.
0-9, MSG
*: User Custom # Deactivation
42
Create a Station User
Message
43
Send SMS Message
LIP Series/LDP6000 Series
44
Receive SMS Message
LIP Series/LDP6000 Series
51 + x
Activate a mobile phone
X=1-2
52 + x
Register the mobile number
X=1-2
53 + x
Register the mobile CLI
number
X=1-2
54 + Rm &
Auth Code
Start a Conf Room
55 + Rm &
Auth Code
Close a Conf Room
61
Speaker/Headset Mode
Speak/Headset/E-MIC
62
Headset Ring Mode
Speaker/Headset/Both
71
Register Station ICLID
72
View Station ICLID
81
View IP Address
IP Phone/ DTIM/SLTM
82
View Mac Address
IP Phone/ DTIM/SLTM
83
View IP Phone version
80
Network Setting
LIP Series
91
System Version
92
System IP Address
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Page 58
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