IP-COM ICIP-E9KIT User Guide

User Guide

IP-COM WiFi App for AC1200 Enterprise Mesh WiFi System

I

Copyright Statement

©2018 IP-COM Networks Co., Ltd. All rights reserved.

is the registered trademark of IP-COM Networks Co., Ltd. Other brand and

product names mentioned herein are trademarks or registered trademarks of their respective
holders. Copyright of the whole product as integration, including its accessories and software,
belongs to IP-COM Networks Co., Ltd. No part of this publication can be reproduced, transmitted,
transcribed, stored in a retrieval system, or translated into any language in any form or by any
means without the prior written permission of IP-COM Networks Co., Ltd.

Disclaimer

Pictures, images and product specifications herein are for references only. To improve internal
design, operational function, and/or reliability, IP-COM reserves the right to make changes to the
products described in this document without obligation to notify any person or organization of
such revisions or changes. IP-COM does not assume any liability that may occur due to the use or
application of the product or circuit layout(s) described herein. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information
and recommendations in this document do not constitute the warranty of any kind, express or
implied.

I

Item

Presentation

Example

Cascading menus

>

System > Live Users

Parameter and
value

Bold

Set User Name to Tom.
Variable

Italic

Format: XX:XX:XX:XX:XX:XX

UI control

Bold

On the Policy page, click the OK button.

Message

“ ”

The “Success” message appears.

Symbol

Meaning

This format is used to highlight information of importance or special
interest. Ignoring this type of note may result in ineffective configurations,
loss of data or damage to the device.

This format is used to highlight a procedure that will save time or
resources.

Acronym or Abbreviation

Full Spelling

DHCP

Dynamic Host Configuration Protocol

DNS

Domain Name Server

ISP

Internet Service Provider

Mesh node(s)

AC1200 Enterprise Mesh WiFi System node(s)

Preface

Thank you for choosing IP-COM! Please read this user guide before you start with AC1200
Enterprise Mesh WiFi System.

Conventions

The typographical elements that may be found in this document are defined as follows.

The symbols that may be found in this document are defined as follows.

Acronyms and Abbreviations

II

[phone]

[e-mail]

http://www.ip-com.com.cn

Additional Information

For more information, search this product model on our website at http://www.ip-com.com.cn

Technical Support

If you need more help, contact us by any of the following means. We will be glad to assist you as
soon as possible.

III

Contents

1 Registering and Binding ............................................................................................................. 1

2 Management Type ..................................................................................................................... 6

Local Management ........................................................................................................................... 6

Remote Management ....................................................................................................................... 6

3 My WiFi ..................................................................................................................................... 7

4 My Profile ................................................................................................................................ 12

5 Wireless Settings ..................................................................................................................... 13

6 Guest Network ........................................................................................................................ 14

7 Access Control ......................................................................................................................... 15

8 Internet Settings ...................................................................................................................... 18

Setting up PPPoE ............................................................................................................................. 19

Setting up DHCP .............................................................................................................................. 21

Setting up Static IP Address ............................................................................................................ 22

Setting up Bridge ............................................................................................................................ 23

Setting up PPPoE Russia ................................................................................................................. 24

Setting up PPTP/PPTP Russia .......................................................................................................... 26

Setting up L2TP/L2TP Russia ........................................................................................................... 28

9 QoS.......................................................................................................................................... 30

10 Add Mesh Device ................................................................................................................... 31

11 Fast Roaming ......................................................................................................................... 33

12 Capacity-oriented Mode ........................................................................................................ 34

IV

13 Captive Portal ........................................................................................................................ 35

Adding authentication-free clients ................................................................................................. 36

Setting up the account authentication rule .................................................................................... 37

Setting up the one-key authentication rule .................................................................................... 46

Setting up the SMS authentication rule ......................................................................................... 49

14 Smart Assistant ...................................................................................................................... 57

15 Port Forwarding ..................................................................................................................... 58

16 UPnP ..................................................................................................................................... 60

17 DHCP Server .......................................................................................................................... 61

18 DNS ....................................................................................................................................... 62

19 Static Route ........................................................................................................................... 63

20 Firmware Upgrade ................................................................................................................. 67

21 Maintenance Schedule .......................................................................................................... 69

22 Account Authorization ........................................................................................................... 70

V

1 Registering and Binding

Binding an IP-COM account to your mesh network helps you secure your mesh network and
manage it remotely.

To Register an IP-COM account

Option 1

After you complete installation and setup using the IP-COM WiFi App at the first time, a login
prompt page appears.

1. Tap Login to enter the login page.

2. Tap Register on the upper-right corner.

3. Enter a valid email address.

4. Customize a password for your IP-COM account.

5. Tap Register.

A confirmation email will be sent to your email inbox. Check your email and follow the instruction
to activate your account. After successful activation, your IP-COM account is registered
successfully.

1

Option 2

If you miss the Login prompt page, follow the steps below:

Run the IP-COM WiFi App, and tap on the upper-right corner. 1.

2.

Tap Login.

3. Tap Register on the upper-right corner.

4. Enter a valid email address.

2

5. Customize a password for your IP-COM account.

6. Tap Register.

A confirmation email will be sent to your email inbox. Check your email and follow the instruction
to activate your account. After successful activation, your IP-COM account is registered
successfully.

3

Note

To log in to the IP-COM WiFi App

The account you use to log in to the IP-COM WiFi App at the first time is bound to your mesh
network automatically, and it is your administrator account.

Connect your smart phone to your mesh WiFi network, and run the IP-COM WiFi App. 1.

2. Tap on the upper-right corner.

3. Tap Login.

4. Enter your registered IP-COM account.

5. Enter the password.

6. Tap Login.

4

Note

After your mesh network is bound to an account, login with the account or authorized

accounts is required for network management.

5

Tip

Tip

2 Management Type

All IP-COM AC1200 Enterprise Mesh WiFi Systems support the IP-COM WiFi App for local and
remote management. You can choose either of them as needed.

Local Management

Local management indicates that you can use the IP-COM WiFi App to manage your mesh network
after connecting your smart phone to the mesh network.

Configure procedure:

1. Connect your smart phone to the WiFi network of your mesh nodes.

2. Run the IP-COM WiFi App on the smart phone, and then you can use the App to manage

your mesh network.

If your mesh nodes are bound to an IP-COM account, you can manage them only after login

with the bound account or other accounts authorized by the account.

Remote Management

Remote management indicates that you can use the IP-COM WiFi App to manage your mesh
network anytime, anywhere.

Prerequisites:

Your mesh nodes have connected to the internet successfully.

Log in with the bound or authorized account.

− A mesh network can only be bound to an account.

− If you want to use other accounts to manage your mesh network, you can

accounts after login with the administrator account.

− Only the administrator account can authorize other accounts to manage the mesh

network.

6

authorize these

More Settings

WiFi name
My Profile

Node name

Real-time
upload speed

Real-time
download
speed

Total
connected
devices

3 My WiFi

After completing the internet settings, the IP-COM WiFi App shows you the following page. You
can view the status of your mesh nodes, real-time upload/download speed and connected devices,
and manage your mesh network.

7

Tap here to add
manageable
IP-COM devices.

WiFi Name

To check or manage your mesh nodes

Tap the WiFi name, which is my-my-my in the following picture, on the upper-left corner of the
My WiFi page to enter the following page.

All mesh nodes in a network share the same WiFi name.

8

Connection status

Real-time
upload/download speed

Internet
connection type

Internet information

To view details of the internet settings

Tap the icon on the home page (My WiFi) of the App.

9

Choose this to delete
the node from your
WiFi network.

Choose this to change the
location information of
the node for convenient
management.

Choose this to
enable/disable the LED
indicator of the node.

Choose this to see
more information
about the mesh node.

To view details of the nodes

Tap the icon on the home page (My WiFi) of the App to see details of the corresponding

mesh node.

10

Choose this to rename the device,
such as Jack’s iPhone.

Choose this to create a group or add the
connected device to a group for the access
control function.

Choose this to check the details of
the connected device.

Choose this to block the device.
The devices in the blacklist cannot
access the internet via the mesh
network.

Tap this to remove
connected devices
from the blacklist.

This indicates the
frequency band of the
WiFi network the device
connects.

This indicates the time
the device connects to
the WiFi network.

To view the connected devices

Tap the icon on the home page (My WiFi) of the App. If you want to check the details of a

device or manage more closely, choose the device.

11

Choose this to log in or
register an IP-COM
account.

Choose this to see FAQ
or give us your feedback.

Choose this to upgrade
the App or learn about
IP-COM.

Choose this to clear the
cache for better
performance.

4 My Profile

Tap the icon in the upper-right corner of the home page (My WiFi) for logging in or

registering.

12

Tap here to share the WiFi
name and password with
your family.

Tap here to display
the WiFi password.

5 Wireless Settings

In this section, you can change the WiFi name and password of your mesh WiFi network.

Perform the following procedure to change your WiFi name and password:

Choose Settings > Wireless Settings to enter the configuration page. 1.

Change the WiFi name and password as required. 2.

Tap Save. 3.

13

Tap here to share the
WiFi name and
password with your
guests.

Tap here to hide the
WiFi password.

Tap here to select a
valid period for the
guest network.

6 Guest Network

The Guest Network function allows you to create a separate network for your guests to secure the
main network.

Perform the following procedure to enable the Guest Network:

Choose Settings > Guest Network to enter the configuration page. 1.

Set the button to the enabled state . 2.

Change the WiFi name, password and validity period as required. 3.

Tap Save. 4.

14

7 Access Control

The Access Control function allows you to create different department-based groups and control
their internet time.

Perform the following procedure to set up the Access Control function:

Choose Settings > Access Control to enter the configuration page. 1.

Create a group. 2.

(1) Tap Add Group.

(2) Enter a group name, which is VIP in this example, and tap Next.

(3) Select the devices to be added into the group.

(4) Tap Complete.

15

(5) Tap or to change the rules.

indicates that the devices in the group are allowed to access the internet.

indicates that the devices in the group are not allowed to access the internet.

3. Specify a period for the rule.

(1) Choose the group.

(2) Tap Period.

(3) Tap Add Period.

(4) Specify a Period Name, Start Time, End Time, and the dates from when the rule

takes effect.

(5) Tap Save.

16

17

8 Internet Settings

This section describes how to change your connection type, and set the number of WAN ports.

 PPPoE: If this type is selected, you need to enter the PPPoE user name and password provided by

your ISP for internet access.

 DHCP: If this type is selected, no parameter is required to enter. The mesh node obtains the

dynamic IP address and other related parameters automatically from the upstream device.

 Static IP Address: If this type is selected, you need to enter the static IP address and other

related parameters provided by your ISP for internet access.

 Bridge: If this type is selected, the mesh node can access the internet only after being connected

to another router with internet accessibility in wired manner.

The following three connection types are available only when the language of your smart phone is
set to Russian or Ukraine.

 PPPoE Russia: If this type is selected, you need to enter the PPPoE user name, PPPoE password,

service name, server name, MTU value, and IP address information (if any) provided by your ISP

for internet access.

 PPTP/PPTP Russia: If this type is selected, you need to enter the IP address, user name and

password of the PPTP server, MTU value, and IP address information (if any) provided by your ISP

for internet access.

 L2TP/L2TP Russia: If this type is selected, you need to enter the IP address, user name and

password of the L2TP server, MTU value, and IP address information (if any) provided by your ISP

for internet access.

18

Tip

Tap here to select a
connection type.

Tap here to see the
PPPoE password.

Tap here to set the
advanced settings.

Tap here to set the
internet settings
for the second
WAN port.

If you set the Connection Type to Bridge, the Guest Network, Access Control, Port Forwarding,
UPnP, DNS, QoS, DHCP server, and Double-line Connection functions become unavailable.

Setting up PPPoE

1. Choose Settings > Internet Settings to enter the configuration page.

2. Tap Connection Type.

3. Select PPPoE.

4. Enter the PPPoE user name and password provided by your ISP.

If a service name and a server name are provided, tap advanced and enter them.

5. Tap Save.

19

The configuration for WAN2 port is similar.

20

Tap here to set the
internet settings
for the second
WAN port.

Setting up DHCP

Choose Settings > Internet Settings to enter the configuration page. 1.

Tap Connection Type.

2.

Select DHCP. 3.

Tap Save. 4.

The configuration for WAN2 port is similar.

21

Tap here to set the
internet settings for
the second WAN
port.

The configuration for WAN2 port is similar.

Setting up Static IP Address

Choose Settings > Internet Settings to enter the configuration page. 1.

Tap Connection Type.

2.

Select Static IP Address. 3.

Enter IP Address, Subnet Mask, Default Gateway and Primary DNS Server. 4.

If a secondary DNS server is provided, enter it as well.

5. Tap Save.

22

Tip

Setting up Bridge

Ensure that one of the mesh nodes in your mesh network is connected to your router with internet
accessibility using an Ethernet cable.

Choose Settings > Internet Settings to enter the configuration page. 1.

Tap Connection Type. 2.

Select Bridge. 3.

Tap Save. 4.

If you set the Connection Type to Bridge, the Guest Network, Access Control, Port Forwarding,
UPnP, DNS, QoS, DHCP server, and Double-line Connection functions become unavailable.

23

The following three connection types are available only when the language of your smart phone is
set to Russian or Ukraine.

Setting up PPPoE Russia

Choose Settings > Internet Settings to enter the configuration page. 1.

Tap Connection Type. 2.

Select PPPoE Russia. 3.

Enter PPPoE User Name, PPPoE Password, Service Name and Server Name, and change 4.

the MTU value as needed.

If a static IP address and related information are provided, set the Obtain an IP address
automatically button to the state, and enter them as well.

Tap Save. 5.

24

The configuration for WAN2 port is similar.

25

Setting up PPTP/PPTP Russia

Choose Settings > Internet Settings to enter the configuration page. 1.

Tap Connection Type.

2.

Select PPTP/PPTP Russia. 3.

Enter PPTP Server IP Address, User Name and Password, and change the MTU value as 4.

needed.

If a static IP address and related information are provided, set the Obtain an IP address

automatically button to state, and enter them as well.

5. Tap Save.

26

The configuration for WAN2 port is similar.

27

Setting up L2TP/L2TP Russia

Choose Settings > Internet Settings to enter the configuration page. 1.

Tap Connection Type.

2.

Select L2TP/L2TP Russia. 3.

Enter L2TP Server IP Address, User Name and Password, and change the MTU value as 4.

needed.

If a static IP address and related information are provided, set the Obtain an IP address

automatically button to state, and enter them as well.

5. Tap Save.

28

The configuration for WAN2 port is similar.

29

Tip

The QoS function prioritizes gaming and web browsing activities.

Perform the following procedure to enable the QoS function:

Choose Settings > QoS to enter the configuration page. 1.

Set the button to the enabled state . 2.

3. Enter download and upload speed provided by your ISP, or tap Online Test.

9 QoS

To get an accurate value, ensure that wireless devices connected to your mesh network have
no internet activity when testing online.

4. Tap Save.

30

Scenarios

Solutions

3,500 sq. ft with 60 devices

1 × EW9 + 1 × EP9

5,000 sq. ft with 80 devices

1 × EW9 + 2 × EP9

6,000 sq. ft with 100 devices

1 × EW9 + 3 × EP9

10 Add Mesh Device

If you want to expand your WiFi coverage, you can add more mesh nodes to your existing mesh
network. Use the following table to help you make the best choice.

Perform the following procedure to add another mesh node into your existing mesh network:

Choose Settings > Add Mesh device to enter the configuration page. 1.

Follow the on-screen guide to complete the settings. 2.

31

32

11 Fast Roaming

The Fast Roaming function lets you enjoy uninterrupted internet service when moving around the
WiFi-blanketed range.

Perform the following procedure to enable the Fast Roaming function:

Choose Settings > Fast Roaming to enter the configuration page. 1.

Set the button to the enabled state . 2.

33

12 Capacity-oriented Mode

The Capacity-oriented mode ensures the internet experience when over 30 clients are connected
to your mesh network at one time.

Perform the following procedure to disable/enable the Capacity-oriented Mode:

Choose Settings > Capacity-oriented Mode to enter the configuration page. 1.

Alternate the status between enabled and disabled by tapping icon as required. It is 2.

recommended to keep the enabled state.

34

Used to enable the Captive
Portal function

Used to add
authentication-free devices

13 Captive Portal

A captive portal is an entry to a network that requires users to view a splash page and agree to
terms and conditions before using the network. The Mesh WiFi system support three
authentication types: account authentication, one-key authentication, and SMS authentication.

 Account Authentication

If the Account Authentication is set, Users can access the internet only after being authenticated
with the valid user name and password.

 One-key Authentication

If the One-key Authentication is set, users can access the internet after tapping the Connect button
on the authentication page.

 SMS Authentication

If the SMS Authentication is set, users need to enter their phone number on the authentication
page to receive a verification code. Then enter the verification code on the authentication page for
accessing the internet.

35

Adding authentication-free clients

1. Choose Settings > Captive Portal to enter the configuration page.

2. Tap Authentication-free Clients.

3. Tap the icon on the upper-right corner.

4. If the device you want to add has connected to the mesh network, directly select it in the

list, and tap Save.

If it is not on the list, tap Add Manually, enter the MAC address of the device, specify
remark, then tap Save.

36

Setting up the account authentication rule

Choose Settings > Captive Portal to enter the configuration page. 1.

2.

Set the button to the enabled state .

3. Set the Authentication type to Account Authentication.

4. Select an available time for the rule, or tap Custom to manually specify an available time.

After the available time elapses, the user is required to pass the authentication again.

37

5. Tap Authentication Parameter to set the parameters on the authentication page.

(1) Tap Logo to upload a logo. This file must be .jpg, .jpeg, or .png file. The file size must

be less than 30 KB, and the dimensions in pixels should be 6.5:1.

(2) Tap Headline to enter a headline, and tap Save.

(3) Tap Background Photo to upload a background file. This file must be .jpg, .jpeg,

or .png file. The file size must be less than 300 KB, and the dimensions in pixels
should be 16:9.

(4) Tap Disclaimer to enter the disclaimer content, and tap Save.

(5) Tap Redirect to to specify a website that users will visit after passing the

authentication, and tap Save.

− Previous web page: It specifies that the user will be redirected to the web page he
visits before the authentication.

− Specified web page: It specifies that the user will be redirected to the web page
you specify here after passing the authentication.

(6) Tap Save.

38

Logo

Headline

Background
Photo

Disclaimer

6. Tap Preview to view the authentication page you set.

7. Tap User Management to add accounts for users.

8. Tap the icon.



Adding the accounts respectively

(1) Tap Add.

(2) Specify a user name.

(3) Specify a password.

(4) Specify the number of users that can use this account to login for accessing the

internet at the same time.

(5) Specify a remark.

(6) Tap Save.

39



Adding the accounts in batch

(1) Tap Add in batch.

(2) Enter the parameters in terms of the onscreen instructions.

(3) Tap Save.

Verification

Connect a device to the mesh network in wired or wireless manner, and start a web

1.

browser. An authentication page appears.

2. Enter a user name and password for authentication.

3. Tap Connect.

You can access the internet after passing the authentication.

40

Application scenario for account authentication

For example, a large apartment named Home uses the Mesh WiFi system to deploy its network. It
requires that each room uses an account to pass the authentication for accessing the internet.

Configuration procedure



Setting up the account authentication rule

Set the button to the enabled state . 1.

2. Set the Authentication type to Account Authentication.

41

3. Select or customize an available time for the rule, which is Forever in this example.

4. Tap Authentication Parameter to set the parameters on the authentication page.

(1) Tap Logo to upload a logo. This file must be .jpg, .jpeg, or .png file. The file size must

be less than 30 KB, and the dimensions in pixels should be 6.5:1.

(2) Tap Headline to enter a headline, which is Home in this example, and tap Save.

(3) Tap Background Photo to upload a background file. This file must be .jpg, .jpeg,

or .png file. The file size must be less than 300 KB, and the dimensions in pixels
should be 16:9.

42

(4) Tap Redirect to to specify a website that users will visit after passing the

authentication, which is Previous web page in this example, and tap Save.

(5) Tap Save.

5. Tap Preview to view the authentication page you set.

43



Adding accounts for users

Tap User Management. 1.

Tap the icon. 2.

3. Tap Add in batch.

4. Enter the parameters as required, Which are “room1;good123;1;first floor;”, and

“room2;good456;1;second floor;” in this example.

5. Tap Save.

44



Verification

Connect a device to the mesh network in wired or wireless manner, and start a web 1.

browser. An authentication page appears.

2. Enter a user name and password for authentication, which are room1 and good123 in this

example.

3. Tap Connect.

The device can access the internet after passing the authentication.

45

Setting up the one-key authentication rule

Choose Settings > Captive Portal to enter the configuration page. 1.

2.

Set the button to the enabled state .

3. Set the Authentication type to One-key Authentication.

4. Select an available time for the rule, or tap Custom to specify an available time. After the

available time elapses, the user is required to pass the authentication again.

46

5. Tap Authentication Parameter to set the parameters on the authentication page.

(1) Tap Logo to upload a logo. This file must be .jpg, .jpeg, or .png file. The file size must

be less than 30 KB, and the dimensions in pixels should be 6.5:1.

(2) Tap Headline to enter a headline, and tap Save.

(3) Tap Background Photo to upload a background file. This file must be .jpg, .jpeg,

or .png file. The file size must be less than 300 KB, and the dimensions in pixels
should be 16:9.

(4) Tap Disclaimer to enter the disclaimer content, and tap Save.

(5) Tap Redirect to to specify a website that users will visit after passing the

authentication, and tap Save.

− Previous web page: It specifies that the user will be redirected to the web page he
visits before the authentication.

− Specified web page: It specifies that the user will be redirected to the web page
you specify here after passing the authentication.

(6) Tap Save.

47

Logo

Headline

Background
Photo

Disclaimer

6. Tap Preview to view the authentication page you set.



Verification

Connect a device to the mesh network in wired or wireless manner, and start a web 1.

browser. An authentication page appears.

2. Tap Connect.

Then you can access the internet.

48

Setting up the SMS authentication rule

Prerequisites

Before you set up the SMS authentication rule, you need to have an NEXMO account and buy
NEXMO SMS service.

Configuration procedure

Choose Settings > Captive Portal to enter the configuration page. 1.

2. Set the button to the enabled state .

3. Set the Authentication type to SMS Authentication.

4. Select an available time for the rule, or tap Custom to specify an available time. After the

available time elapses, the user is required to pass the authentication again.

49

5. Set up SMS Provider Parameter.

(1) Tap SMS Provider Parameter.

(2) Enter the API key provided by the NEXMO.

(3) Enter the API secret provided by the NEXMO.

(4) Edit a message text for verification of the users who request for accessing the

internet.

(5) Tap Save.

50

6. Tap Authentication Parameter to set the parameters on the authentication page.

(1) Tap Logo to upload a logo. This file must be .jpg, .jpeg, or .png file. The file size must

be less than 30 KB, and the dimensions in pixels should be 6.5:1.

(2) Tap Headline to enter a headline, and tap Save.

(3) Tap Background Photo to upload a background file. This file must be .jpg, .jpeg,

or .png file. The file size must be less than 300 KB, and the dimensions in pixels
should be 16:9.

(4) Tap Disclaimer to enter the disclaimer content, and tap Save.

(5) Tap Redirect to to specify a website that users will visit after passing the

authentication, and tap Save.

− Previous web page: It specifies that the user will be redirected to the web page he
visits before after passing the authentication.

− Specified web page: It specifies that the user will be redirected to the web page
you specify here after passing the authentication.

(6) Tap Save.

51

Logo

Headline

Background
Photo

Disclaimer

7. Tap Preview to view the authentication page you set.



Verification

Connect a device to the mesh network in wired or wireless manner, and start a web 1.

browser. An authentication page appears.

2. Enter your mobile number, and tap Obtain.

3. Enter the verification code you received.

4. Tap Connect.

You can access the internet after passing the authentication.

52

Application scenario for SMS authentication

A coffee bar named Coffee uses the Mesh WiFi system to deploy its network. It requires that
guests use mobile numbers to pass the authentication for accessing the internet.

Configuration procedure



Setting up the SMS authentication rule

Choose Settings > Captive Portal to enter the configuration page. 1.

2. Set the button to the enabled state .

3. Set the Authentication type to SMS Authentication.

53

4. Select an available time for the rule, which is 24 hours in this example.

5. Set up SMS Provider Parameter.

(1) Tap SMS Provider Parameter.

(2) Enter the API key provided by the NEXMO.

(3) Enter the API secret provided by the NEXMO.

(4) Edit a text message sent to the users who request for accessing the internet, which is

“Your verification code is $$CODE$$.” in this example. $$CODE$$ must be included
in the text.

(5) Tap Save.

54

6. Tap Authentication Parameter to set the parameters on the authentication page.

(1) Tap Logo to upload a logo. This file must be .jpg, .jpeg, or .png file. The file size must

be less than 30 KB, and the dimensions in pixels should be 6.5:1.

(2) Tap Headline to enter a headline, which is Coffee in this example, and tap Save.

(3) Tap Background Photo to upload a background file. This file must be .jpg, .jpeg,

or .png file. The file size must be less than 300 KB, and the dimensions in pixels
should be 16:9.

(4) Tap Disclaimer to enter the disclaimer content, and tap Save.

(5) Tap Redirect to, select Specified web page, enter the website, which is

www.coffee.com in this example, and tap Save.

(6) Tap Save.

55

Logo

Headline

Background
Photo

Disclaimer

7. Tap Preview to view the authentication page you set.



Verification

Connect a device to the mesh network in wireless manner, and start a web browser. An 1.

authentication page appears.

2. Enter your mobile number, and tap Obtain.

3. Enter the verification code received on your phone.

4. Tap Connect.

The device can access the internet after passing the authentication.

56

14 Smart Assistant

The mesh WiFi system supports 5 GHz priority. Therefore, dual-band clients, such as smart phones
choose the 5 GHz band to connect for faster speed. In this case, to allow your 2.4 GHz
WiFi-enabled devices such as printers, or IP cameras to join the mesh WiFi network, you can
enable this function to keep your smart phone on 2.4 GHz for 30 minutes.

Perform the following procedure to enable the Smart Assistant function:

Choose Settings > Smart Assistant to enter the configuration page. 1.

Tap Enable. 2.

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15 Port Forwarding

The Port Forwarding function enables internet users to access your LAN resources, such as
resources on the web server or FTP server.

Perform the following procedure to set up the Port Forwarding function:

Choose Settings > Port Forwarding to enter the configuration page. 1.

Tap Add Rule. 2.

Select the device to which the rule applies. 3.

Tap Next. 4.

Set up a port forwarding rule. 5.

Common Protocol/Port: optional. The App presets some common protocols and

(1)

their port numbers, such as FTP, TELNET, and so on. Make your selection as required,
the Internal Port Number and External Port Number are auto-filled. If the port
numbers you want to set are not included, you can set them manually in the Internal
Port Number and External Port Number boxes.

(2) Internal Port Number: Enter the service port of the corresponding server on the LAN

device.

(3) External Port Number: Enter the port which is enabled for the internet users.

(4) Protocol: Select the protocol of the service. If you are uncertain about it, select

TCP&UDP.

6. Tap Save.

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Note

After completing the settings, internet users can visit “Protocol name://WAN port IP address of
the mesh node:External port” to access LAN resources.

− Ensure that the WAN IP address of the mesh node is a public IP address, and the internal

port you entered is correct.

− Security software, antivirus software, and the built-in OS firewall of the server may cause

port forwarding function failures. Disable them when using this function.

− Manually set an IP address for the web server to avoid the service disconnection caused by

the dynamic IP address.

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16 UPnP

After the UPnP function is enabled, it can automatically enable ports for UPnP-supported
programs, such as P2P and gaming software, in the internal network to improve your network
experience.

Perform the following procedure to enable/disable the UPnP function:

Choose Settings > UPnP to enter the configuration page. 1.

Alternate the status between enabled and disabled by tapping icon as required. 2.

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17 DHCP Server

The DHCP Server function allows you to change the IP addresses assigned to all devices that are
connected to the mesh network.

Perform the following procedure to change the LAN IP address of the mesh node:

Choose Settings > DHCP Server to enter the configuration page. 1.

Select a LAN IP address for the mesh node. 2.

Tap Save. 3.

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18 DNS

If websites are inaccessible with domain names but accessible with IP addresses, it may be a DNS
resolution problem. You can try changing the DNS settings to solve the problem.

Perform the following procedure to change the DNS settings:

1. Choose Settings > DNS to enter the configuration page.

2. Select Automatic or Manual.

− Automatic: If you select Automatic, the device obtains the Primary DNS Server and
Secondary DNS Server from the upstream device.

− Manual: If you select Manual, enter the correct DNS IP address in the Primary DNS
Server box. If you have another DNS server IP address, enter it in the Secondary DNS
Server (optional) box.

3. Tap Save.

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19 Static Route

The Static Route function is performed to select the best route for delivering data from a source
address to a destination address. A static route is a manually configured route, which is simple,
efficient, and reliable. Appropriate static routes help reduce the number of route selection
problems and reduce route selection burden, increasing the packet forwarding speed.

Setting up a static route

1. Choose Settings > Static Route to enter the configuration page.

2. Tap the icon.

3. Enter a Target Network, a Subnet Mask, and a Default Gateway.

− Target Network: It specifies the destination IP address.

− Subnet Mask: It specifies the subnet mask of the destination IP address.

− Default Gateway: It specifies the IP address of the gateway. This address must be on the

same LAN segment as the router.

4. Tap Save.

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Existing routes

Application scenario for Static Route

Visiting multiple networks or servers at the same time

A company uses the Mesh system to deploy its networks, and its internal network is isolated from
the internet. It requires that devices connected to the mesh network can access the internet and
the company’s server at the same time.

Solution

Connect the WAN1 port of EW9 to the internet.

Connect the WAN2 port of EW9 to the internal network.

Set static route rules on EW9.

Assume that:

Information of internal network

IP address: 172.16.0.0

Subnet mask: 255.255.0.0

Information for accessing the internal network:

IP address: 192.168.58.190

Subnet mask: 255.255.255.0

Gateway: 192.168.58.1

Primary DNS: 192.168.58.1

PPPoE user name and password for accessing the internet:

User name: IP-COM

Password: IP-COM

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Internal network:

172.16.0.0

IP address:

192.168.58.1

Setting up internet settings

Setting up static route rules

Step 1

Step 2

The network topology is shown as follows:

Configuration procedure



Setting up the internet settings

Choose Settings > Internet Settings to enter the configuration page. 1.

Tap Connection Type of WAN1 port. 2.

Select PPPoE, and enter the PPPoE User Name and PPPoE Password, which are IP-COM 3.

and IP-COM in this example.

Tap Save. 4.

Set Double-line Connection button to the enabled state . 5.

Tap Connection type of WAN2. 6.

Select Static IP Address, and enter the IP Address, Subnet Mask, Default Gateway, and 7.

Primary DNS Server, which are 192.168.58.190, 255.255.255.0, 192.168.58.1 and

192.168.58.1 in this example.

Tap Save. 8.

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Click Edit to
change the rule.

Click Delete to
delete the rule.



Setting up the static route rules

Choose Settings > Static Route to enter the configuration page. 1.

Tap the icon. 2.

Enter the Target Network, Subnet Mask, and Default Gateway, which are 172.16.0.0,

3.

255.255.0.0, and 192.168.58.1 in this example.

Verification

Clients connected to the EW9 can access the internet and the company’s server at the same time.

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Note

20 Firmware Upgrade

IP-COM is dedicated to improving its products to let users enjoy better performance. Please
update the firmware when detecting a new available firmware version.

Perform the following procedure to update the firmware:

Do not remove the power supply of the mesh nodes when upgrading.

1. Choose Settings > Firmware Upgrade to enter the configuration page.

2. Tap Detect Latest Firmware.

3. The New icon appears if a new firmware version is detected. Tap Update now to upgrade

these nodes.

4. Wait until all nodes complete the upgrade, and then continue to manage them.

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Tip

21 Maintenance Schedule

The Maintenance Schedule function makes the mesh nodes reboot at specified time to keep the
mesh nodes in good condition.

Perform the following procedure to set up the Maintenance Schedule function:

1. Choose Settings > Maintenance Schedule to enter the configuration page.

2. Set the button to the enabled state .

3. Select a System Reboot Time. You are recommended to set a time when your network is

idle.

4. Select the dates on which the rule takes effect.

5. Enable or disable the Delay Reboot function as required.

6. Tap Save.

If the Delay Reboot function is enabled, the devices won’t reboot at the specified time when
the devices are exchanging data and the traffic is greater than 3 KB/s. Within 2 hours after the
specified reboot time, the devices keep detecting the traffic, and reboot once when the traffic
is lower than 3 KB/s. Otherwise, the devices will reboot the next day at the specified reboot
time.

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Tap here to delete the
authorized account.

Tap here to authorize
another account.

22 Account Authorization

You can authorize other people to manage your mesh network. An authorized account has the
same permission as the bound account excluding authorizing other accounts.

Perform the following procedure to authorize another account:

1. Choose Settings > Account Authorization to enter the configuration page.

2. Tap Add an account.

3. Enter a registered IP-COM account.

4. Tap OK.

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