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Copyright Statement
©2015 IP-COM Networks Co., Ltd. All rights reserved.
IP-COM is the registered trademark of IP-COM Networks Co., Ltd. All the products and product names
mentioned herein are the trademarks or registered trademarks of their respective holders. Copyright of the whole
product as integration, including its accessories and software, belongs to IP-COM Networks Co., Ltd. No part of
this publication can be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any
language in any form or by any means without the prior written permission of IP-COM Networks Co., Ltd.
Disclaimer
Pictures, images and product specifications herein are for references only. To improve internal design, operational
function, and/or reliability, IP-COM reserves the right to make changes to the products described in this document
without obligation to notify any person or organization of such revisions or changes. IP-COM does not assume
any liability that may occur due to the use or application of the product or circuit layout (s) described herein.
Every effort has been made in the preparation of this document to ensure accuracy of the contents, but all
statements, information and recommendations in this document do not constitute the warranty of any kind,
express or implied.
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Preface
Thank you for purchasing IP-COM products! Reading this user guide will be helpful for configuring, managing
and maintaining your device.
Conventions
If not specifically indicated, this device, or this (your) AC stands for CW1000. And all steps in this user guide are
illustrated on the precondition that this device has been reset to its factory defaults.
Typographical conventions in this User Guide:
Item
Presentation
Example
Button
Bold
“Click the OK button” can be simplified as “Click OK”.
Menu
Bold
“The menu Status” can be simplified as Status.
Continuous Menus
>
Click Status >System Status
Symbols in this User Guide:
Item
Meaning
Note
This format is used to highlight information of importance or special interest. Ignoring
this type of note may result in ineffective configurations, loss of data or damage to
device.
Tips
This format is used to highlight a procedure that will save time or resources.
Overview of this User Guide
Chapters
Contents
1 Product Overview
Introduction to this AC’s physical appearance, package and features
2 Device Installation
Introduction to this AC’s installation steps
3 Web Login
Introduction to this AC’s web manager, web login and web logout
4 Function Description
Introduction to this AC’s advanced functions
5 Appendix
Introduction to this AC’s troubleshooting, default settings and safety &
emission statement
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Contents
1 Product Overview ................................................................................................................................................. 1
Package Contents ................................................................................................................................................... 1
About this Product ................................................................................................................................................. 1
Main Features ........................................................................................................................................................ 1
Physical Appearance .............................................................................................................................................. 2
2 Device Installation ................................................................................................................................................ 4
3 Web Login ............................................................................................................................................................. 7
Web Login ............................................................................................................................................................. 7
Web Logout ........................................................................................................................................................... 8
Web Layout ............................................................................................................................................................ 9
4 Function Description .......................................................................................................................................... 10
Discover AP ......................................................................................................................................................... 10
SSID Policy ..........................................................................................................................................................11
Manage AP .......................................................................................................................................................... 14
User Status ........................................................................................................................................................... 17
Maintain Policy .................................................................................................................................................... 18
Maintain ............................................................................................................................................................... 21
License ................................................................................................................................................................. 22
Manage AC .......................................................................................................................................................... 23
5 Appendix .............................................................................................................................................................. 31
FAQs .................................................................................................................................................................... 31
Technical Support ................................................................................................................................................ 31
Default Settings ................................................................................................................................................... 32
Safety and Emission Statement ........................................................................................................................... 33
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1 Product Overview
Package Contents
Open the package and verify that the following items are included:
Access Controller* 1
Power Cord * 1
L-shaped Bracket * 2
Screw * 6
Anti-slip Footpad * 4
Install Guide * 1
If any item is incorrect, missing or damaged, contact the place of purchase with the original package for
replacement immediately.
About this Product
IP-COM CW1000 access controller can manage multiple IP-COM APs. Up to 500 APs can be connected to this
AC, making it a one-stop solution for hotel networking. With its functions, like automatic AP discovery, AP status
check, centralized configurations for APs, centralized upgrading for APs, AP warning, etc., CW1000, a
high-capacity, secured wireless controller, is easy to be installed and maintained, intended for
small-to-medium-sized enterprises, higher education institutions, and hotels.
Main Features
Support automatic AP discovery and AP connection without any configuration on the AP, i.e. support
centralized management for all connected APs
Support 802.1Q VLAN, which can manage APs among multiple VLANs
Support AP DHCP server for IP address assignment
Support LIC authorization, configuring how many APs can be managed
Support AP clients info display
Support managed AP list display and AP real-time monitoring
Support adjustable AP TX power, which can adjust the AP’s TX power in accordance with different
environmental conditions
Support batch configuring, rebooting, upgrading and resetting APs
Support centralized configuration of wireless settings, including WiFi name (SSID), encryption type,
belonging VLAN, etc.
Support manual, regular and automatic AP reboot.
Support AP LED switch on its web manager, economical and environmental-friendly
Support email, desktop AP warning so that the network administrator can know the AP’s real-time status
Support system logging for recording AP connection status and warning information
Support web management, easy and convenient
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Physical Appearance
Front Panel
The following parts are contained on the front panel as shown below.
LEDs
One POWER LED, one SYS LED and five LINK/ACT LEDs.
LAN Port
Five 10/100/1000Mbps auto-negotiation RJ45 ports. Each has a corresponding Link/Act LED.
RESET Button
Press it with something like a needle for 7 seconds and then release; about 45 seconds later, this device will be
restored to its factory defaults.
LED
Color
Status
Description
POWER
Green
Solid
Proper connection to power supply
Off
Improper connection to power supply or malfunction occurs
SYS
Green
Solid
The system is starting or malfunction occurs.
Blinking
The system is functioning properly.
LINK
Orange
Solid
A valid link has been established on the corresponding port.
Off
No link is established on the corresponding LAN port or malfunction occurs.
ACT
Green
Blinking
Data transmission is occurring on the corresponding LAN port.
Off
Data transmission is not occurring on the corresponding LAN port.
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Back Panel
Power Interface
Used for connecting to the included power cord for power supply.
ON/OFF Button
Press it to turn on/off the power supply of the AC.
Label
1. IP Address: Default login IP address for accessing this AC’s web manager.
2. Username/Password: Default login username and password for accessing this AC’s web manager.
3. Power: Power specification of this AC.
4. Serial NO.: Serial number of this AC. If there goes something wrong with your device and you need to send it
to our technical staff for repair, you will need this serial number.
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2 Device Installation
Step 1: Install the AC
This device can be installed either in a 19-inch standard rack or on the desktop. You can select the more suitable
one according to your actual situation.
Rack Installation
With the included L-shaped brackets and screws, you can install this AC in a 19-inch standard rack.
❶ Make sure the rack is well-earthed and stable.
❷ Fasten the two L-shaped brackets to the two sides of the AC using the screwdriver (not included) and screws.
❸ Insert screws (not included) through each bracket and into the rack to securely fix the AC onto the rack as
shown below.
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Desktop Installation
❶ Place the AC bottom up on a flat desktop.
❷ Attach four anti-slip footpads to the corresponding circular grooves on the bottom of the AC.
❸ Place the switch face up on the desktop.
Step 2: Connect the LAN port of the AC to the remote Ethernet device, such as a switch, router, AP, etc.
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Step 3: After checking your network topology, connect the included power cord to the AC for power supply.
Step 4: After being powered on, it will initialize automatically. Check LEDS and verify that the following
phenomena will occur one by one:
At the very beginning, all LEDs become lighted for a few seconds for self-checking.
Then the PWR LED keeps on, the SYS LED starts blinking, and other LEDs are off.
After the AC is powered on, the PWR LED will be on, the SYS LED will be blinking, the corresponding
connected Link LED(s) will be lighted and corresponding Act LED (s) will be blinking or off.
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3 Web Login
Web Login
The first time you use this AC or when you reset your device to factory default settings, you can access its web
manager with the following default login information:
Login Info
Default Setting
IP Address
192.168.10.1
User Name
admin
Password
admin
❶ Connect your PC to one of the LAN ports of the AC directly or to the switch which has been connected to the
AC.
❷ Set your PC with an IP address within the range: 192.168.10.X (2~254), and with the subnet mask of
255.255.255.0.
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❸ Launch a web browser, input 192.168.10.1 in the address bar and press Enter.
❹ Enter the default username and password (admin for both) and then click Login.
Tips:
This AC’s web manager supports Chinese/English auto-switch. You can choose the language as you like. In this
user guide, we take English for example.
❺ After successful login, you can click navigation bars on the left side of the page to view or configure
corresponding functions. For more advanced functions, see Function Description.
Web Logout
Directly closing your web browser exits this AC’s web page. Configurations won’t be saved automatically while
web manager logs out. Thus it is advisable to save your configurations manually before logout. Note: The
webpage won’t log out automatically if you just close the web browser tab.
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Web Layout
Web Layout
The Web manager can be divided into two parts: navigation bar and configuration section. Only web
administration features that the AC supports will be displayed on navigation bars. Specifically, please refer to the
actual software of your AC. If features or parameters on the web manager display grey, they are not configurable.
SN
Name
Description
❶
Navigation Bar
The navigation bar presents web administration functions to you in the form of
navigation tree. This section allows you to select function menus here.
❷
Configuration Section
This section allows you to configure and view settings here.
Commonly Used Buttons
Button/Menu
Description
Refresh
To update displayed info, click Refresh on the top left corner of this page.
Select
To select a certain entry, check the box before the corresponding entry. Note: To select all
entries displayed on each page, check the top box. If 10 is selected from the per page
drop-down menu, checking the top box will select 10 entries displayed on the page.
Display
To configure how many entries displayed on each page, select an item from the per page
drop-down menu on the top right corner. Four options are available: 10, 30, 50 and 100.
Edit
To edit a certain entry, click the icon behind the corresponding entry.
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4 Function Description
Discover AP
What you will see
After successful login, here comes the Discover AP page, where it displays connected APs’ info (online and
offline APs’) this device has scanned. Up to 500 entries can be saved totally.
Authentication Status
On the top right corner of this page, it displays this device’s authentication status. As shown on the picture above,
Licensed has been displayed, indicating this device has been authenticated and it can work normally.
Parameter Description
Parameter
Description
AP
AP model
Remarks
AP’s remarks info for its identification
IP Address
The IP address the AP has obtained
MAC Address
AP’s MAC address
Online/Limits
Online: Wireless clients currently connected to the AP
Limits: Maximum wireless clients can be connected to the AP.
SSID
AP’s primary SSID
Channel
AP’s channel
Firmware
AP’s current software version
Status
AP’s current networking status, including online and offline.
Online: A valid link has been established between the AP and the AC. At this time, the AC
can configure the AP.
Offline: No valid link has been established between the AP and the AC. In this case, the AC
can’t configure the AP. When the AP is offline, all previous configurations are still saved.
As long as the AP stays online, you can enjoy its WiFi if you do not reset your AP.
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What you can do
Discover
To scan connected APs, click Discover on the top left corner of this page.
Export
To export APs’ info, click Export.
Delete
To delete offline APs’ info, select corresponding entries and then click Delete. Note: Only offline APs’ info can be
deleted.
SSID Policy
What you will see
Click SSID Policy to configure SSID settings. Up to 40 SSID entries can be added in total.
In the configuration section, configured SSID info will be displayed. Specific parameters are described below:
Parameter
Description
SSID
WiFi name
Security Key
The password of your WiFi
Channel
Working channel of your WiFi (default: Auto)
VLAN
Belonging VLAN of your WiFi
TX Power
TX power of your WiFi
Bandwidth
Bandwidth of your wireless channel
SSID Hidden
Once this function is enabled, this SSID will not be displayed in available network list.
Status
Display whether this SSID is used by the AP or not
Action
This option lets you configure wireless info for your SSID.
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What you can do
Add a new SSID
To add a new SSID, click Add. On the appearing dialogue box, you can configure basic settings and radio settings
for your SSID.
Parameters for Basic Settings
Parameter
Description
SSID
WiFi name
Security Mode
Select the security mode for your WiFi
Encryption
Select the encryption protocol for your WiFi. By default, it is TKIP & AES.
Security Key
WiFi password for connecting to your WiFi
Key Interval
Update interval of your security key (WiFi password)
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Client Limit
Maximum number of connected wireless clients for the SSID. Valid range: 0~60. When
configurations are issued to the AP, the supportable range of the AP should also be taken
into consideration.
VLAN ID
Belonging VLAN of the SSID. To activate this item, you need to enable the VLAN function
first. Input range: 2~4094.
Client Isolation
Enable/Disable the client isolation function
Enable: Wireless clients connected to the SSID can’t intercommunicate with each other.
Disable: Wireless clients connected to the SSID can intercommunicate with each other.
SSID Hidden
Enable/Disable SSID Hidden function
Enable: The AP will not broadcast its SSID, i.e. its SSID will not be displayed in available
wireless network lists. If you want your client to connect to it, you need to enter it manually.
Disable: The AP will broadcast its SSID, i.e. its SSID will be displayed in available
network lists.
Parameters for Radio Settings
Parameter
Description
Country
Select a country for the SSID
Radio
Select the frequency band for the SSID: 2.4GHz or 5GHz
WiFi Enable
Enable/Disable WiFi for the SSID
Network Mode
Select the network mode for the SSID
Bandwidth
Select the wireless band for the SSID
Channel
Select the wireless channel for the SSID
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Output Power
Set the TX power for the SSID. Range: 17~23dBm. When the AP does not support this value,
the supportable TX power range of the AP will be taken into consideration.
WMM
Wi-Fi Multimedia (WMM) is a Wi-Fi Alliance interoperability certification, based on the
IEEE 802.11e standard. It provides basic Quality of service (QoS) features to IEEE 802.11
networks. WMM prioritizes traffic according to four Access Categories (AC) - voice, video,
best effort, and background. It is disabled by default.
SSID Hidden
Enable/Disable the SSID hidden function
Enable: The AP will not broadcast its SSID, i.e. its SSID will not be displayed in available
wireless network lists. If you want your client to connect to it, you need to enter it manually.
Disable: The AP will broadcast its SSID, i.e. its SSID will be displayed in available network
lists. It is disabled by default.
APSD
APSD (Automatic Power Save Delivery) is an efficient power management method, leading
to lower power consumption. By default, it is disabled by default.
VLAN
Enable/Disable the VLAN function for the SSID. It is disabled by default.
Delete
To delete a certain SSID entry, select the entry you wish to delete and then click Delete. Note: Only SSIDs not
used can be deleted.
Manage AP
What you will see
Only online APs can be managed by the AC. When the AP is in its offline status, the newly configured
information won’t be issued to the AP. But previous configurations are still saved on the AP. As long as the AP
works normally, you can enjoy its WiFi freely.
For specific parameter description of the page as shown above, see Parameter Description on Discover AP.
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What you can do
Edit
To edit network settings, SSID settings and radio settings for a certain AP, click the action icon behind the
corresponding entry.
Network Settings
SSID Settings
Configure different frequency bands’ SSIDs for your AP.
Note:
The SSID’s frequency band depends on the AP. If the AP does not support 5GHz, 5GHz will not be available. And
configurable number of SSIDs also depends on the AP itself.
Parameter
Description
AP
AP’s model
IP Type
Internet setup type for your :
Dynamic IP: The AP will obtain an IP address from
this device’s DHCP server.
Static: You need to assign IP addresses to APs
manually.
IP
Information
Including IP Address, Subnet Mask, Gateway,
Preferred DNS, Alternate DNS.
In dynamic IP mode, no IP configuration needed.
In static IP mode, you need to manually enter the
correct IP information.
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Radio Settings
Here you can configure radio settings for your AP.
Batch Modify
To batch modify settings for your APs, select APs you wish to modify and click Batch Modify. Up to 100 entries
can be displayed on each page, thus, you can batch manage 100 APs at most at a time. Note: The Batch Modify
action can only be applied to configure SSID settings for your APs.
Modify All
To modify all information for your APs, click Modify All. Note: The Modify All action can only be applied to
configure SSID settings for your APs.
Reboot
To reboot an AP, select the AP you wish to reboot and click Reboot. Up to 100 entries can be displayed on each
page, thus, you can reboot 100 APs at most at a time.
Upgrade
To upgrade the AP that is connected to the AC, select the AP and click Upgrade. If you want to perform the batch
upgrading action, all connected APs must be of the same model. Up to 100 entries can be displayed on each page,
thus, you can upgrade 100 APs at most at a time.
Reset
To reset an AP, select the AP you wish to reset and click Reset.
Delete
To delete offline APs information, select the AP you wish to delete and click Delete. In case that offline APs take
up too much space which will affect AP management, it is advisable to delete some offline APs.
Parameter
Description
Country
Select your country
Radio
Select the frequency band for your AP
WiFi Enable
Enable/Disable the WiFi of the AP
Network Mode
Select network mode for your AP
Bandwidth
Configure bandwidth for your AP: 20, 40, auto.
Channel
Configure wireless channel for your AP
Extension
Channel
Configure extension channel for your AP
Output Power
Adjust wireless power for your AP
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User Status
What you will see
Click User Status to enter the User Status page, where you can view wireless clients information, export all
wireless clients’ information and delete offline wireless clients information.
Parameter Description
Parameter
Description
IP Address
The IP address that the wireless client has obtained
MAC Address
MAC address of the connected wireless client
AP
The AP that wireless clients are connecting to
Total RX
Total RX of wireless clients
RSSI
RSSI (Received Signal Strength Indicator) reflects wireless clients’ receiving signal strength
from the AP. In this way, you will know the WiFi quality and know whether you need to
enhance your WiFi signal strength.
Connected Time
How long wireless clients have been connecting to your WiFi
Status
Current wireless clients’ connection status
What you can do
Export
To export connected wireless clients information, click Export and then follow onscreen instructions.
Delete
To delete offline wireless clients information, select the wireless client you wish to delete and click Delete.
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Maintain Policy
What you will see
Click Maintain Policy to enter the Maintain Policy page, where you can configure AP reboot policies and AP
alarm policies, and delete policies you wish to delete. Up to 20 reboot policies and 20 alarm policies can be
configured on this device.
Note:
This section is only used for configuring relevant policy rules for your APs. To activate these rules, you need to go
to the Maintain section.
Parameter Description
Parameter
Description
Policy
Function description for the policy
LED
AP’s LED status
Reboot/Alarm Status
Reboot/Alarm details
Status
Whether this policy is being used or not
Action
Used for modifying your policy
What you can do
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Reboot Policy
To configure reboot policies and issue them to APs, click Reboot Policy. On the appearing dialogue box, you can
configure reboot settings for connected APs.
Parameter Description
Parameter
Description
Policy
Function description for this policy
LED
Check/Uncheck this box to enable/disable LEDs of the AP
Reboot Policy
Check/Uncheck the box to enable/disable the reboot function
Reboot Type
Configure reboot type for your AP
Circularly: Every day, the AP will reboot at the set time.
Schedule: The AP will only reboot at the set time.
Reboot Interval
Configure the reboot time
Mon, Tue, Wed, Thu, Fri, Sat, Sun
Configure on which day (s) the AP will reboot
Alarm Policy
When there goes something wrong with the AP, or the set traffic value has been reached, or the number of
connected wireless clients has reached its maximum, Alarm Policy enables the AP to inform you of the real-time
situation. Click Alarm Policy to enter page below:
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Parameter
Description
Policy
Description of this policy
Desktop Alarm
Check/Uncheck it to enable/disable the desktop alarm function.
When it is enabled, enter the host IP address of the desktop alarm.
Email Alarm
Check/Uncheck it to enable/disable the email alarm function.
When it is enabled, enter the email address which will receive the alarm.
Email Password
Password of the email box
Alarm Interval
Time interval among alarms
AP Failure Alarm
Enable/Disable the AP failure alarm function.
When it is enabled and AP failure occurs, AP failure alarm will be sent out.
AP Traffic Alarm
Enable/Disable the AP traffic alarm function.
When it is enabled and the set value has been reached. AP traffic alarm will be sent out.
Alarm Threshold
AP traffic alarm threshold
When the alarm threshold has reached its limit, the AP will send out traffic alarm.
AP Client Alarm
Enable/Disable the AP client alarm function.
When it is enabled and the number of connected wireless clients has reached its limit, AP
client alarm will be sent out.
Alarm Threshold
Clients alarm threshold
When this alarm threshold has reached its limit, the AP will send out client alarms.
Delete
To delete a certain policy, select the entry you wish to delete and click Delete.
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Maintain
What you will see
Click Maintain to enter page below, where you can modify reboot/alarm policy for your APs, reset your APs and
delete offline APs.
Parameter Description
Parameter
Description
AP
Connected AP’s model
Remarks
Location description of the AP
MAC Address
AP’s MAC address
SSID
AP’s primary SSID
LED
AP’s LED status
Reboot
Reboot policy of the AP
Alarm
Alarm policy of the AP
Status
Connection status between the AP and the AC: online and offline
Action
Used for modifying AP policy
What you can do
Batch Modify
To batch issue reboot policy and alarm policy settings to some APs, select APs you wish to modify and click
Batch Modify.
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Parameter
Description
Reboot Policy
Select an entry from configured reboot policies and issue this rule to the AP
Alarm Policy
Select an entry from configured alarm policies and issue this rule to the AP
Edit
To issue reboot policy and alarm policy settings to a certain AP, select the AP you wish to modify and click the
action icon .
Default Settings
If you want to cancel all the reboot policy and alarm policy settings for your APs, select APs you wish to cancel
and click Default Settings.
Delete
To delete some offline APs’ information, select APs you wish to delete and click Delete.
License
Only when the AC has been licensed can it work normally. As for this AC’s authorized authentication, contact our
IP-COM technical staff. Click License to enter page below：
Configuration steps for importing the license file
❶ Contact our IP-COM technical staff for the licensed file and save it to the local PC.
❷ Click Import Licensed File.
❸ Locate, select the file you’ve saved, and then follow onscreen instructions to authenticate it.
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Manage AC
In this section, the following actions can be performed:
System Status
View port status, system status and device status.
Network Setting
Configure LAN settings and VLAN settings.
DHCP Setting
Configure start IP, end IP and lease time for the DHCP server.
Device Maintenance
Upgrade, reboot, backup, restore and reset your device.
User Management
Configure this AC’s username and password.
Time Setting
Configure system time for this AC.
System Log
View, export and clear system logs.
System Status
This page gives you an overview of port status, system status and device status. Click Manage AC > System
Status to enter the page below:
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Network Setting
This page lets you configure LAN settings and VLAN settings for your AC.
LAN Setting
In this section, you can configure LAN IP address, subnet mask, gateway, preferred DNS and alternate DNS
(optional) for your AC.
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VLAN Settings
This section lets you add or delete VLAN settings. Up to 48 QVLANs can be configured.
To add a VLAN
❶ VLAN ID: Enter the VLAN ID you wish to set.
❷ LAN port: Check ports you wish to add into the VLAN.
❸ Click Add to complete your settings.
Tips:
Hyphens between different VLAN IDs indicate continuous VLANs and different VLANs can be separated with
commas. For example, “3-10, 12” indicates “from VLAN 3, VLAN 4, VLAN 5, VLAN 6, VLAN 7, VLAN 8,
VLAN 9, VLAN 10 and VLAN 12 (In total: 9 VLANs)”.
To delete a VLAN, click the icon behind the corresponding VLAN entry.
DHCP Setting
Click Manage AC > DHCP Setting to configure start IP, end IP and lease time for the DHCP server, which will
assign IP addresses automatically to connected APs. Note that the start IP, end IP and the management IP of the
AC must be on the same network segment.
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Device Maintenance
Click Manage AC > Device Maintenance to enter page below, where you can upgrade, reboot the AC, backup
configurations for your AC, import configuration files to restore your AC and rest your AC.
Firmware Upgrade
If you want your AC to manage more AP models or if there goes something wrong with your AC, you can log in
to our website www.ip-com.com.cn to search and download the corresponding firmware which may be a solution
to your problem.
Note:
While upgrading, do not disconnect power supply of your AC, otherwise damage may be done to your AC. If
sudden power interruption occurs, please re-upgrade the AC; if you are unable to log in to its web manager after
power interruption, please contact our maintenance staff.
Configuration Steps
❶ Log in to the official website www.ip-com.com.cnto download the corresponding software to the local PC.
❷ Log in to the AC’s web manager, click Manage AC > Device Maintenance, click Select a file behind the
Firmware Upgrade option.
❸ Select the software you’ve downloaded just now and follow onscreen guidelines to upload the software.
❹ Click Upgrade.
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❺ Wait for a few minutes until the upgrade completes.
When the upgrade completes, click Manage AC > System Status to check Firmware Version, to see whether the
AC was successfully upgraded into the version you need.
Reboot
Reboot can release part of cashes, so as to obtain higher performance for the AC. In some cases, it also helps to
solve some problems, such as “dead lock”, “login failure to the AC’s management web page”, etc. Click Manage
AC > System Status to enter the web manager and click Reboot.
Backup
If you have configured many settings on this device, which will make this device work in good status and suitable
environment, it is suggested to backup settings for this device, which will be convenient for troubleshooting and
saving time for next time configuration. Click Backup and then follow onscreen instructions.
Restore
If you happen to do some configurations, only to find that reduces the AC’s performance, in this case, you can
restore the device to its previous configurations. Click Select a file, select and upload your previous configuration
files to the AC, and then follow onscreen instructions.
Reset
If you need to log in to the AC’s management webpage, but forget the login username or login IP; or you have
some trouble in surfing the Internet but unable to find where the problem is, it is advisable to restore this device to
factory default settings.
Here are two methods to restore the AC to factory default settings:
Method 1: Restore to factory default by pressing the RESET button for 7 seconds and then wait for another 45
seconds.
Method 2: Restore to factory default by clicking Restore on the Manage AC >Device Maintenance page.
Tips:
After restoring this device to factory default, you need to use the default IP address (192.168.10.1) and login
username and password (admin, admin) to re-log in to the web manager. For other default settings, see Default
Settings.
User Management
This page lets you customize the user name and password for your AC. Click Manage AC > User Management
to enter page below:
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After your login username and password are modified, it will automatically skip to the login page and you need to
use the new username and password to re-access its web manager.
Tips:
The default login timeout for this AC is 5 minutes (not configurable). When time is up, you need to type in the
username and password to re-access its web manager.
Time Setting
To configure system time for your AC, click Manage AC > Time Setting.
Two timing methods are available: NTP Network Timing (default) and Manual Setting.
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NTP Network Timing
As for this method, the AC will automatically synchronize its system time from the time server on the Internet.
Configuration Steps
❶ Time Zone: Select your time zone.
❷ NTP Network Time: Check the Enable box.
❸ Sync Interval: Select the sync interval (recommend: 30 minutes).
❹ Click OK.
Note:
To use the NTP Network Timing, you need to verify that the AC is connected to the Internet.
The way for the AC to access the Internet: click Manage AC>Network Setting to configure its IP address, subnet
mask, gateway and DNS server.
Manual Setting
Configuration Steps
❶ NTP Network Time: Uncheck the Enable box.
❷ Click Synchronize with PC time to copy time to the AC (You need to verify that your PC time is correct.).
❸ Click OK.
Tips:
When the AC is disconnected from power supply, time info will be lost.
When NTP Network Timing enabled, the AC will connect to the Internet to synchronize with the Internet time.
Only when the AC’s system time is correct, can log and AP warning recording time be correct.
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System Log
This function helps you record and clarify connected AP information, which is helpful for monitoring network
status and troubleshooting network problems. Up to 3000 entries can be recorded on this device. If the number of
logs exceeds the value “3000”, the most previous ones will be replaced by the latest ones. Click Manage AC >
System Log to enter page below, where you can refresh, export and clear logs.
For the convenience of monitoring real-time network status and troubleshooting networking problems, you’d
better verify that the AC acquires the correct time (Click Manage AC > Time Setting).
Note:
1. Restarting the AC will lose recorded log information.
2. Actions, like re-powering up the device after disconnecting its power supply, modifying its LAN IP address,
backuping/restoring settings, restoring to factory default, upgrading this device, etc. will restart the device
itself.
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5 Appendix
FAQs
Q: I enter the device’s LAN IP address in the web browser but cannot access this device’s web manager.
What should I do?
a. Check the TCP/IP settings on your PC and verify that IP address is 192.168.10.X (2~254);
b. Ensure the management IP 192.168.10.1 is not used by other devices in the LAN;
c. Restart your PC or disable your PC’s firewall, anti-virus and security software;
d. Clear the browser cache or try another web browser;
e. Restore the device to factory default settings and follow this User Guide to configure all settings again.
Q: I forgot the login username and password. What should I do?
Try to access this AC’s web manager with the default username and password (admin for both). If you are still
unable to log in, restore your device to factory default settings (For specific steps, see Reset) and then use the
default login IP address (default: 192.168.10.1), username and password to try again.
Q: How to restore my device to factory default settings when I can’t access this AC’s web manager?
When the AC is functioning properly, press it with something like a needle for 7 seconds and then release it; about
45 seconds later, this device will be restored to factory default settings.
Note:
After restoring this device to factory default settings, all your current configurations will be lost and you need to
re-configure your device.
Q: Wireless clients can’t connect to the managed AP or it displays “Limited” or “No Internet Access”, and
my PC’s IP address is shown as 169.254.X.X. What should I do?
The AP DHCP server on this AC only assigns IP addresses to its managed APs. Thus, if you want wireless clients
(connected to these APs) to get Internet access by obtaining IP addresses automatically, you have to set up a
DHCP server in the LAN to assign IP addresses to these wireless clients.
Technical Support
Website: http://www.ip-com.com.cn
Tel: (86 755) 2765 3089
Email: info@ip-com.com.cn
Skype: IP-COM.Support
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Default Settings
Parameter
Default Setting
Login Info
Login Method
HTTP (web manager)
Login IP
192.168.10.1
Login Username/Password
admin/admin
Web login Timeout
5 minutes (immutable)
LAN Setup
IP Address
192.168.10.1
Subnet Mask
255.255.255.0
Gateway
192.168.10.254
Primary DNS Server
192.168.10.254
Alternate DNS Server
/
DHCP Server
Status
Enable (immutable)
Start IP
192.168.10.100
End IP
192.168.10.200
Lease Time
One Week
Time Setting
NTP Network Time
Enable
Interval
30 minutes
Time Zone
(GMT+08:00) Beijing, Chongqing, Hong Kong, Urumqi
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Safety and Emission Statement
CE Mark Warning
This is a Class A product. In a domestic environment, this product may cause radio interference, in which case the
user may be required to take adequate measures。
For Pluggable Equipment, the socket-outlet shall be installed near the equipment and shall be easily accessible.
WARNING: The main plug is used as disconnect device, the disconnect device shall remain readily operable.
The Product is designed for IT Power Distribution System.
NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by unauthorized
modifications to this equipment. (2) To avoid unnecessary radiation interference, it is recommended to use a
shielded RJ45 cable.
FCC Statement
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause
harmful interference in which case the user will be required to correct the interference at his own expense.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate this equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation. The manufacturer is not responsible for any radio or TV
interference caused by unauthorized modifications to this equipment.
NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by unauthorized
modifications to this equipment. (2) To avoid unnecessary radiation interference, it is recommended to use a
shielded RJ45 cable.
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