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ioSafe Contact Information
Corporate Headquarters
ioSafe, Inc.
12760 Earhart Ave.
Auburn CA 95602
Phone: 888.98.IOSAFE (984.6723)
Phone: 530.886.1578
Fax: 888.FAX.IOSAFE
International Fax: 530.653.2015
info@iosafe.com
Email:
Disaster Support
Phone: 888.98.IOSAFE (984.6723) x430
Phone: 530.886.1578 x430
Email:
disastersupport@iosafe.com
Users Manual
®
ioSafe
SoloPRO External Hard Drive – USB 3.0
• USB 3.0
• Fireproof
• Waterproof
• Data Recovery Service
• FloSafe Cooling Technology
• 3 Year Limited Warranty
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910-10922-00 REV 5
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Contents
Welcome ............................................................................................. 3
Precautions ......................................................................................... 7
Package Contents ................................................................................ 8
Specifications ...................................................................................... 9
System Requirements ........................................................................ 10
About USB .................................................................................. 11
Securing the SoloPRO (Suggestions) .................................................. 12
Kensington® Security Slot ........................................................... 12
For Added Security ..................................................................... 13
Connecting the SoloPRO to Your Computer ....................................... 14
Using the USB connection ........................................................... 14
Formatting the SoloPRO for Mac OS ............................................ 16
ioSafe Data Recovery Service ............................................................. 17
Terms and Conditions ................................................................ 17
Following a Disaster .......................................................................... 19
ioSafe Warranty ................................................................................. 21
ioSafe Contact Information ................................................................ 24
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Welcome
Thank you for purchasing the ioSafe® SoloPRO external hard drive - the first high
capacity external hard drive available with protection from fires and floods. For
years, ioSafe has continued to set the standard for disaster proof hardware. The
ioSafe SoloPRO brings our technology forward with an unprecedented
combination of security, reliability, capacity and price.
The ioSafe SoloPRO has been rigorously tested to protect the data contained in
the device to meet the following specifications:
Fire Endurance Testing: temperatures up to 1,550° F for a duration of 30
minutes per ASTM E119 fire testing protocol.
Full Water Submersion: depth of 10 feet in fresh water or salt water for 3
days (72 hours)
NOTE:
Please read this Users Manual and retain it for future reference.
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Copyrights
Copyright ioSafe, Inc. 2010. All rights reserved. No part of this publication
may be reproduced or transmitted in any form by any means, electronic,
mechanical photocopying, recording or otherwise, without prior written
consent.
Trademarks
All Trademarks mentioned or appearing in this document are the property
of their respective owners.
Federal Communication Commission (FCC)
Radio Frequency Interference Statement
This product complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
WARNING:
the party responsible for compliance may void the user’s authority to
operate the equipment.
Changes or modifications to this unit not expressly approved by
ioSafe Warranty
If a mechanical or operable part of an ioSafe malfunctions or breaks down during
normal use, ioSafe will at our option, repair or replace said part free for a period
of three (3) years from the date of purchase.
Extended warranty service is available by contacting your retail seller, or by
contacting ioSafe at 1-530-886-1578. ioSafe reserves the right to have its
representative inspect any product or part to honor any claim, and to receive a
purchase receipt or other proof of original purchase before warranty service is
performed.
This warranty is limited to the terms stated herein. All expressed and implied
warranties including the warranties of merchantability and fitness for a particular
purpose are excluded, except as stated above. ioSafe disclaims all liabilities for
incidental or consequential damages resulting from the use of this product, or
arising out of any breach of this warranty. Some states do not allow the exclusion
or limitation of incidental or consequential damages, so the above limitation may
not apply to you. This warranty gives you specific legal rights, and you may have
other rights as well, which will vary from state to state.
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