Powered by Synology DSM
ioSafe 218 Hardware Guide
Part Number: 910-11837-00 REV01 Hardware Guide, 218
Page Intentionally Left Blank
2
Did you purchase your 218 preloaded with Hard Drives?
Skip to “Initial Setup of Disk Station Manager” on page 13.
Table of Contents
Introduction 4
Before You Start ................................................................................................ 5
Package Contents ............................................................................................................................................... 5
ioSafe 218 at a Glance ....................................................................................................................................... 6
Safety Instructions ............................................................................................................................................... 7
Hard Drive Installation (For Diskless Version Only) ....................................... 8
Tools and Parts for Hard Drive Installation ...................................................................................................... 8
Install Hard Drives ............................................................................................................................................... 9
Connect the ioSafe 218 to your Network ........................................................................................................ 12
Initial Setup of Disk Station Manager ............................................................. 13
Connecting to the ioSafe using Web Assistant ............................................................................................. 13
Appendix A: Specifications ............................................................................ 15
Appendix B: LED Indication Table ................................................................. 16
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Introduction
Congratulations on your purchase of the ioSafe 218 powered by Synology DSM. The ioSafe 218, based on
Synology’s DS218 motherboard, is a designed as a powerful way to protect your private cloud networked data from
loss due to natural disasters such as fires and floods. Please read this Quick Start Guide and the User’s Guide
carefully to understand how to operate this device both during normal operation and during a disaster event.
Important Note: The ioSafe 218 is based on the Synology DS218
Motherboard and Synology DSM OS. Certain configuration settings may
require you to select “Synology DS218”, “DS218” or “Synology” as an option.
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Before You Start
Main Unit x 1
Magnet x1
Before you start setting up ioSafe 218, please check the package contents to verify that you have received the items
below. Please also read the safety instructions carefully before use to prevent your ioSafe 218 from any damages.
Package Contents
AC Power Cord x1
AC Power Adapter x1
RJ-45 LAN cable x1
Drive Screws x8
Cord Retention Clip x1
3mm Hex Tool x1
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ioSafe 218 at a Glance
No.
Article Name
Location
Description
1)
2)
3)
4)
5)
6)
7)
8)
9)
Power Button Front Panel
Copy Button Front Panel
USB 2.0 Port Front Panel
LED Indicators Front Panel
RESET Button Back Panel
Power Port Back Panel
USB 3.0 Ports Back Panel
LAN Port Back Panel
Fan Back Panel
The power button is used to turn the ioSafe 218 on or off.
To turn the 218 on, press and release the power button. The LEDS will start
flashing. The system is ready when you hear a beep.
To turn off the ioSafe 218, press the power button and hold it until you hear a
beep sound and the Power LED starts blinking.
The Copy button lights up when you connect a USB Device to the USB port on
the front panel. Pressing the button will copy the data from the connected USB
device to ioSafe 218’s internal HDD.
USB ports for adding additional external hard drives, USB printers, or other USB
devices.
The LED indicators are used to display the status of the internal disk and the
system. For more information, see "LED Indication Table" on Page 30.
1. To restore IP, DNS, passwords for the admin account to default value.
2. To reinstall the ioSafe 218.
Connect the AC adapter to this port.
USB ports for adding additional external hard drives, USB printers, or other USB
devices.
The LAN port for connecting network (RJ-45) cable to the ioSafe 218.
To maximize cooling, please do not block the fan exhaust. If the fan is
malfunctioning, the system will beep.
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Safety Instructions
For optimized cooling during normal operation, keep out of from direct sunlight. During a high
temperature event such as a fire, the internal HDD’s are protected from data loss (1550°F, 30
minutes per ASTM E-119) when the Front Cover is properly installed on the device. Please contact
ioSafe (http://iosafe.com) for assistance during any data recovery event.
During normal operation, do not place the ioSafe product close to any liquid. During a flood or water
exposure (10’ depth, full immersion, 3 days) the internal HDDs are protected from data loss when
the Waterproof Drive Cover is sufficiently tightened to the internal HDD chassis. Please contact
ioSafe (http://iosafe.com) for assistance during any data recovery event.
Before cleaning, properly shut down by pressing and holding the front power button then unplug the
power cord. Wipe ioSafe product with moist cloth. Avoid chemical or aerosol cleaners for cleaning as
they may affect the finish.
The power cord must plug in to the right supply voltage. Make sure that the supplied AC voltage is
correct and stable.
To remove all electrical current from the device, ensure that all power cords are disconnected from
the power source.
Observe electrostatic discharge (ESD) precautions during the entire installation process to eliminate
possible ESD damage to the equipment. Wear an approved ESD wrist strap that is grounded when
you handle an ESD-sensitive device.
CAUTION: Risk of Explosion if battery is replaced by an incorrect type.
Dispose of used batteries according to their instructions
7
Hard Drive Installation (For Diskless Version Only)
This section shows how to install hard drives into a 218
Did you purchase your 218 preloaded with Hard Drives?
Skip to “Initial Setup of Disk Station Manager” on page 13.
Tools and Parts for Hard Drive Installation
Needed:
A Phillips screwdriver
3mm Hex Tool (included with the ioSafe 218)
At least one 3.5” SATA hard drive
(Please visit www.iosafe.com
for compatible hard drive models.)
Note: For a RAID1 set, it is recommended that all installed drives be the same size to make the best use of hard disk
capacity.
Warning: If you install a hard drive that contains data, the 218 will format the hard drive and erase all data. If you need
the data in the future, please back it up before installation.
8
Install Hard Drives
1 Remove the Front Cover using the included 3mm Hex Tool.
NOTE: All hex screws used in the 218 are designed to be captive to avoid accidental loss.
2 Remove Waterproof Drive Cover using the 3mm Hex Tool.
3 Remove both of the Drive Trays using the provided 3mm Hex Tool.
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4 Install a compatible Hard Drive into the each Drive Tray using (4x) Drive Screws and a Phillips screwdriver.
(Please visit www.iosafe.com for compatible hard drive models.)
5 Insert the Hard Drives into the empty hard drive bay and tighten the screws using the 3mm Hex Tool
Note: Each Hard Drive will only fit in one orientation.
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Note: If Drive replacement is required notice that Drive #2 is on the left and Drive #1 is on the right.
6 Replace the Waterproof Drive Cover and securely tighten using the supplied 3mm Hex Tool.
WARNING: BE SURE TO TIGHTEN THIS SCREW USING THE HEX TOOL. THE HEX TOOL IS DESIGNED TO
FLEX SLIGHTLY WHEN THE SCREW IS SUFFICIENTLY TIGHT AND THE WATERPROOF
GASKET IS COMPRESSED PROPERLY. AVOID USING TOOLS OTHER THAN THE SUPPLIED
HEX TOOL AS YOU COULD UNDER TIGHTEN OR BREAK THE SCREW.
7 Install the Front Cover to finish the installation and protect the drives from fire. Keep the hex tool nearby for future
use.
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Connect the ioSafe 218 to your Network
1 Use the LAN cable to connect the ioSafe 218 to your switch/router/hub.
2 Connect the AC adapter to the power port of the ioSafe 218. Connect one end of the AC power cord to the AC
power adapter, and the other to the power outlet. Insert the plastic cable holder into the slot to retain the power
cord.
3 Press and hold the power button to turn on your DiskStation.
Your ioSafe 218 should now be online and detectable from a network computer.
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Initial Setup of Disk Station Manager
After hardware setup is finished, please install Synology’s DiskStation Manager (DSM). Synology’s DiskStation
Manager (DSM) is a browser-based operating system which provides tools to access and manage your ioSafe. When
installation is complete, you will be able to log into DSM and start enjoying all the features of your ioSafe powered by
Synology. To get started, please see the steps below.
Note: Before beginning the installation process below, make sure that the 218 is connected to your router/switch with
the network cable and that the power cord plugged in and the 218 is powered on.
Connecting to the ioSafe using Web Assistant
Your ioSafe comes equipped with a built-in tool called Web Assistant that helps you download the latest version of
DSM from the internet and install it on your ioSafe. Before installing DSM with Web Assistant, please check the
following:
Your computer and your ioSafe must be connected to the same local network.
In order to download the latest version of DSM, Internet access must be available during installation.
After confirming, please follow the steps below:
1 Power on your ioSafe.
2 Open a web browser on your computer connected to the same network as the ioSafe.
3 Enter either of the following into the address bar of your browser:
a) find.synology.com
b) Diskstation:5000
Note: Web Assistant is optimized for Chrome and Firefox web browsers.
4 Web Assistant will be launched in your web browser. It will search for and find the DiskStation within the local
network. The status of the DiskStation should be Not installed.
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5 Click Connect to start the setup process. Follow the onscreen instructions to complete the setup process.
Note:
1. ioSafe uses an unmodified version of Synology’s DSM. The software interface will sometimes refer to the
Synology Product the ioSafe is based on; Synology DS218
2. Suggested browsers: Chrome, Firefox.
3. Both the 218 and the computer should be in the same local network.
4. Internet connection must be available during DSM installation with Web Assistant.
6 A web browser should open showing the 218 Login screen. Enter the default login and password.
user name: admin
password: _______
admin
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Appendix
Item
ioSafe 218
3.5" / 2.5" SATA III / SATA II x 2
Append ix A: Specifications
Fire Protection Protects data from loss up to 1550°F for 1/2 hour per ASTM E119
Water Protection Protects data from loss up to 10ft for 72 hours.
Internal HDD
Max. Capacity 24TB (2 x 12TB hard drives)
Hot Swappable HDD Yes
External HDD Interface
LAN Port 1 Gigabit (RJ-45) x 1
USBCopy Yes
Size (HxWxD) 231mm x 150mm x 305mm (9.1” x 5.9” x 12.0”)
Weight 14 kg (31 lbs)
Supported Clients
‧USB 3.0 x 2
‧USB 2.0 x 1
‧Windows XP onward
‧Mac OS X 10.7 onward
‧Ubuntu 12 onward
Max. Supported IP Cameras 8
Environment Requirements
Max. User Accounts 2048
Max. Group Accounts 256
Max. Shared Folders 256
Max. Concurrent
Connections
File System
Supported RAID Types
Agency Certifications
HDD Hibernation Yes
Scheduled Power On/Off Yes
Wake on LAN/W AN Yes
‧English ‧Deutsch ‧Français ‧Italiano ‧Español ‧Dansk ‧Norsk ‧Svensk
Language Localization
Power Consumption And
‧Nederlands ‧Русский ‧Polski ‧Magyar ‧Português do Brasil ‧Português Europeu
‧EXT 4, EXT3, FAT, NTFS, HFS+ (External disk only)
‧Basic ‧JBOD ‧RAID 0 ‧RAID 1
‧Synology Hybrid RAID (1-Disk Fault Tolerance)
‧FCC Class B ‧CE Class B ‧BSMI Class B
‧Türkçe ‧Český ‧日本語‧한국어‧繁體中文‧简体中文
‧Line voltage: 100V to 240V AC
‧Frequency: 50/60Hz
‧Operating Temperature: 40 to 95˚F (5 to 35˚C)
‧Storage Temperature: -5 to 140˚F (-20 to 60˚C)
‧Relative Humidity: 5% to 95% RH
‧Maximum Operating Altitude: 6500 feet (2000 m)
128
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Appendix
Appendix B: LED Indication Table
LED Indication Color Status Description
Green
Slow on/off cycle
STATUS
Static Volume normal
HDD Hibernation
(All the other LED indicators will be off)
Volume degraded or crashed
Orange Blinking
Static Network connected
Green
LAN
Off No network
Green
DISK 1-2
Orange Static Drive error / Port disabled
Off No internal disk
Green
Copy
Off No device detected
Blue
Power
Off Powered off
Blinking Network active
Static Drive is ready and idle
Blinking Drive is being accessed
Static Device detected
Blinking Copying data
Static Powered On
Blinking Booting up / Shutting down
No volume
DSM not installed
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