ioSafe 1019+ User Manual
ioSafe® 1019+
Network-Attached Storage Device
User Manual
ioSafe 1019+ User Manual
2
Table of Contents
Section Page Number
1 General Information 3
1.1 Package Contents 3
1.2 Identifying Parts 4
1.3 LED Behavior 5
1.4 Warnings and Notices 5
2 Hardware Installation 6
2.1 Tools and Parts for Drive Installation 6
2.2 SATA Drive Installation 6
2.3 M.2 NVMe SSD Installation 11
2.4 Replace Memory Modules 11
2.5 Connecting the ioSafe 1019+ 13
3 Install Synology DiskStation Manager 14
4 Connect and Log in to Synology DiskStation Manager 15
5 Replace System Fan Assembly 16
6 Product Support 17
6.1 Activate Data Recovery Service Protection 17
6.2 ioSafe No-Hassle Warranty 17
6.3 Data Recovery Procedure 17
6.4 Contact Us 18
7 Technical Specifications 19
ioSafe 1019+ User Manual
1 General Information
1.1 Package Contents
Check the package contents to verify that you have received the items below. Please contact CRU®
if any items are missing or damaged.
1x
24x*
3
1x
1x
1x
*Only included with unpopulated units
**Power cable is localized to the region you purchased your product for, whether North America, European Union/United Kingdom, or Australia.
European Union and United Kingdom units are packaged with two power cables, one for each region.
1x**
1x
ioSafe 1019+ User Manual
4
1.2 Identifying Parts
Front
System Status
Indicator
System Fan
System Fan
Reset Button
Power In
Drive
Status
Indictators
USB 3.0
Rear
Port
Power Button
Kensington
®
Security Slot
eSATA
Port
LAN
Ports
USB 3.0
Port
ioSafe 1019+ User Manual
1.3 LED Behavior
LED Name Color State Description
Green Solid The unit is operating normally.
Status
Drive Activity
LEDs #1-5
Power Blue
Amber
Green
Amber Solid Indicates a drive error for the corresponding drive
Blinking Indicates one of the following states:
Off The hard drives are in hibernation.
Solid The corresponding drive is ready and idle.
Blinking The corresponding drive is being accessed
Off
Solid Indicates that the unit is powered on.
Blinking The unit is booting up or shutting down.
Off The unit is powered off.
• Volume degraded
• Volume crashed
• Volume not created
• DSM not installed
No internal drive installed in the corresponding drive bay,
or the drive is in hibernation.
1.4 Warnings and Notices
Please read the following before using the product.
General Care
• The internal components in the ioSafe 1019+ unit are susceptible to static electricity. Proper
grounding is strongly recommended to prevent electrical damage to the unit or other connected
devices. Avoid all dramatic movement, tapping on the unit, and vibration.
5
• Avoid placing the unit close to large magnetic devices, high voltage devices, or near a heat
source. This includes any place where the product will be subject to direct sunlight. Do not
allow water to make contact with the unit.
• Before starting any type of hardware installation, ensure that all power switches have been
turned off and all power cords have been disconnected to prevent personal injury and damage
to the hardware.
• To avoid overheating, the unit should be operated in a well-ventilated area. Do not place the
unit on a soft surface, such as carpet, that will obstruct air flow into the vents on the underside
of the product.
ioSafe 1019+ User Manual
6
2 Hardware Installation
2.1 Tools and Parts for Drive Installation
• A Phillips screwdriver
• 3mm hex tool (included)
• At least one 3.5-inch or 2.5-inch SATA hard drive or SSD (please visit iosafe.com for a list of
compatible drive models)
Formatting a drive will result in data loss, so be sure to back up your data before beginning this
operation.
2.2 SATA Drive Installation
If you purchased an ioSafe 1019+ that was shipped with hard drives pre-installed, skip Section 3 and
continue on to Section 4.
a. Use the included 3mm hex tool to remove the screws on the top and bottom of the front cover.
Then remove the front cover.
Loading...