Ion Technologies WC33 Operation Manual
Ion Technologies WC33
Submersible Sump Pump
Safety Warnings
Thank you for purchasing your Ion Technologies
Pump. To help ensure years of trouble-free operation,
please read the following manual carefully.
CAUTION: Read these safety warnings rst
before installing, servicing, or operating any
pump.
Before Installation
This manual contains important information for the
safe use of this product. Read this manual completely
and follow the instructions carefully. Reasonable care
and safe methods relating to the installation and
operation of this product should be practiced. Check
local codes and requirements before installation.
OPERATION MANUAL
Dated: 04/09/2018
Document Name: WC33_OM
Page 1 of 8
WARNING: Risk of Fire or Explosion. Do not
smoke or use open ames in or around this
system. This system is not intended for use in
hazardous locations per NFPA 70 National Electric
Code. Do not pump ammable liquids. Consult factory
for optional equipment rated for hazardous location
use.
WARNING: Cutting Risk. Risk of serious
cutting or amputation exists. Disconnect all
power sources prior to servicing pump. Pump may
start without warning.
CAUTION: Do not modify the cord and plug.
When using the cord and plug, plug into a
grounded outlet only. When wiring to a system control,
connect the pump ground lead to the system ground.
CAUTION: Do not run the pump dry. Dry
running can overheat the pump (causing burns
to anyone handling it) and will void the warranty.
CAUTION: The pump normally runs hot. To
avoid burns, allow it to cool for 30 minutes after
shutdown before handling it.
Submersible sump pumps are not approved
for use in swimming pools, recreational water
installations, decorative fountains or any installation
where human contact with the pumped uid is
common. Pump designed to be installed in a sump or
wet location where drainage collects.
Do not throw away or lose this manual. Keep it in a safe
place so that you may refer to it often for the continued
safe operation of the product.
WARNING: Risk of Electrical Shock or
Electrocution. May result in serious injury or
death or re hazard. Installer must disconnect all
electrical sources prior to installation, handling or
servicing. Only qualied personnel may install this
system. NFPA 70/National Electric Code (NEC) or
local codes must be followed. System must be properly
grounded according to NEC. Do not lift pump by power
cord.
WARNING: Risk of Asphyxiation. Installer(s)
and/or service personnel must use proper
personal protective equipment and follow OSHA 29
CFR 1910.146 or OSHA 29 CFR 1926. Pump may be
installed in a location classied by as a conned space.
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Pump Installation
These important instructions must be followed for
satisfactory performance of your pump. Before
installation, check your local electrical and plumbing
codes.
1. Provide proper sump. Minimum sump diameter
is 18″.
2. Make sure sump is free of string, cloth, nails,
gravel, etc. before installing pump.
3. Do not set pump directly on the bottom of sump
if it is not solid. Raise the pump by placing bricks
or concrete blocks underneath it.
Ion Technologies WC33
Submersible Sump Pump
OPERATION MANUAL
Dated: 04/09/2018
Document Name: WC33_OM
Page 2 of 8
4. Use steel or plastic pipe for all connecting lines
between pump and sewer outlet.
Note: Some city regulations do not allow installing a
pump with plastic pipe. Check local regulations.
5. Drill a 1/8″ inch hole into discharge pipe 4 inches
above the pump’s discharge.
6. A check valve should be installed in discharge
pipe, above the cover of the basin.
7. Connect to power source using 3-prong
grounded 115 volt AC receptacle. Do not remove
ground pin from electrical plug. Do not use an
extension cord.
8. Use pump submerged for pumping water-like
liquids (temperature to 120° F).
9. In applications where the pump may sit idle for
months at a time, it is recommended that the
pump(s) be cycled every few months to ensure
the pumping system is working properly when
needed.
10. An audible alarm for high water conditions should
be installed for additional protection against high
water conditions.
Your pump warranty is void...
If...power cord has been cut.
If...pump has been used to pump mud, cement,
tar, abrasives or chemicals.
If...pump has been used for pumping hot water
(above 120°F ).
If...cord tag has been removed.
Note: Automatic thermal overload protects the sealedin-oil motor. Running dry may overheat the motor and
activate the overload protector until the unit cools.
Troubleshooting
Pump does not run or just hums.
1. Line circuit breaker may be o, blown or loose.
2. Cord prong may not be making contact in
receptacle.
3. If all symptoms check okay, motor winding may
be open; take to authorized service center for
check.
Pump runs but does not deliver water.
1. Check valve may be installed backward. Arrow
on valve points in direction of ow.
2. Discharge gate valve, if used, may be closed.
3. Pump may be air locked. Start and stop several
times by plugging and unplugging cord. Check
vent hole in pump case for plugging.
4. Ion Technologies pumps have a small air vent
hole in the impeller cavity to let out trapped air. If
this hole becomes plugged, pump may air lock.
To break the air lock, use a small screwdriver to
clear hole in the impeller cavity.
5. As a secondary precaution in installations of this
type – 1/16″ hole should be drilled in the discharge
pipe below the check valve. The check valve
should be installed in pump discharge above the
cover on the basin.
Note: In sumps where the pump is operating daily, air
locking rarely occurs.
Pump Servicing
Servicing should be performed only by an authorized
service center.
WARNING: Always disconnect the pump from
power source before handling or making any
adjustments. Always wear rubber boots when
there is water on the oor and you must unplug the
pump or make any adjustments.
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1. Pump head may be too high. Pump cannot
deliver water over 24' vertical lift. Horizontal
distance does not aect pumping, except for
friction loss through the pipe.
2. Inlet in pump base may be clogged. Remove
pump and clean out openings.
3. Impeller or volute openings may be plugged or
partially plugged. Remove pump and clean out.
Ion Technologies WC33
Head - feet
Capacity - US GPM
0
25
15
5
10
20
30
0 252015105 30 35 40 45
Submersible Sump Pump
OPERATION MANUAL
Dated: 04/09/2018
Document Name: WC33_OM
Page 3 of 8
Pump runs but delivers only small amount of
water.
1. Pump may be air locked. Start and stop several
times by plugging and unplugging cord. Check
vent hole in pump case for plugging.
2. Pump head may be too high. Pump cannot
deliver water over 24' vertical lift. Horizontal
distance does not aect pumping, except loss
due to friction through discharge pipe.
3. Inlet in pump base may be clogged. Remove
pump and clean out openings.
4. Impeller or volute openings may be plugged or
partially plugged. Remove pump and clean out.
5. Pump impeller may be partially clogged causing
motor to run slow, resulting in motor overload.
Clear impeller.
Fuse blows or circuit breaker trips when pump
starts.
1. Inlet in pump base may be clogged. Remove
pump and clean out openings.
2. Impeller or volute openings may be plugged or
partially plugged. Remove pump and clean out.
Installation Drawing
Performance
3. Pump impeller may be partially clogged causing
motor to run slow, resulting in motor overload.
Clear impeller.
4. Fuse size or circuit breaker is too small.
5. Defective motor stator; return to authorized
service center for verication.
Motor runs for short time then stops. Then after
short period starts again. Indicates tripping
overload caused by symptom shown.
1. Inlet in pump base may be clogged. Remove
pump and clean out openings.
2. Impeller or volute openings may be plugged or
partially plugged. Remove pump and clean out.
3. Pump impeller may be partially clogged causing
motor to run slow, resulting in motor overload.
Clear impeller.
4. Defective motor stator; return to authorized
service center.
Dimensions
9”
6-1/2”
9-1/2”9”
10”
3-5/8”
1-1/2”
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