Ion Technologies MSP-SHR50-11, MSP-SHR100-21, MSP-SHR50-23, MSP-SHR50-21, MSP-SHR100-23 Operation Manual
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Ion Technologies SHR-HR
Submersible Sewage Pump
Single Seal, Single Phase, & Three Phase Power
Safety Warnings
Thank you for purchasing your Ion Technologies
Pump. To help ensure years of trouble-free operation,
please read the following manual carefully.
OPERATION MANUAL
Dated: 11/27/2017
Document Name: SHR-HR_OM.indd
Page 1 of 8
equipment and follow handling procedures per OSHA
29 CFR 1910.1030 when handling equipment after
waste water source has been connected to system.
WARNING: Risk of Asphyxiation. Installer(s)
and/or service personnel must use proper
personal protective equipment and follow OSHA 29
CFR 1910.146 or OSHA 29 CFR 1926. Pump may be
installed in a location classied by as a conned
space.
WARNING: Risk of re or explosion. Do not
smoke or use open ames in or around this
system. This system is not intended for use in
hazardous locations per NFPA 70 National Electric
Code. Do not pump ammable liquids. Consult factory
for optional equipment rated for hazardous location
use.
WARNING: Cutting risk. Risk of serious
cutting or amputation exists. Disconnect all
power sources prior to servicing pump. Pump may
start without warning.
CAUTION: Do not modify the cord and plug.
When using the cord plug into a grounded
outlet only. When wiring to a system control, connect
the pump ground lead to the system ground.
CAUTION: Read these safety warnings rst
before installing, servicing, or operating any
pump.
This manual contains important information for the
safe use of this product. Read this manual completely
and follow the instructions carefully. Reasonable care
and safe methods relating to the installation and
operation of this product should be practiced. Check
local codes and requirements before installation.
WARNING: Risk of electrical shock or
electrocution. May result in serious injury or
death or re hazard. Installer must disconnect all
electrical sources prior to installation, handling or
servicing. Only qualied personnel may install this
system. NFPA 70/National Electric Code (NEC) or
local codes must be followed. System must be
properly grounded according to NEC. Do not lift pump
by power cord.
WARNING: Biohazard risk. Once waste
water source has been connected to system,
biohazard risk exists. Installer(s) and/or service
personnel must use proper personal protective
CAUTION: Do not run the pump dry. Dry
running can overheat the pump (causing
burns to anyone handling it) and will void the warranty.
The pump normally runs hot. To avoid burns, allow it
to cool for 30 minutes after shut down before handling
it.
Submersible sump pumps are not approved for use
in swimming pools, recreational water installations,
decorative fountains or any installation where human
contact with the pumped uid is common.
Do not throw away or lose this manual. Keep it in a
safe place so that you may refer to it often for the
continued safe operation of the product.
Overview
The MSP-SHR & MSP-HR Series are solids handling
pumps that can be used to pump RAW SEWAGE
for COMMERCIAL and DOMESTIC use, but are not
intended to handle large rags, mop heads or strings.
www.ionproducts.net
Ion Technologies SHR-HR
Submersible Sewage Pump
Single Seal, Single Phase, & Three Phase Power
OPERATION MANUAL
Dated: 11/27/2017
Document Name: SHR-HR_OM.indd
Page 2 of 8
All pumps can be used for normal sewage duty where
extra capacity is required.
Recessed Impellers
All of the pumps are of the recessed impeller type
that provides a clear volute passage for solids as no
solids pass through the impeller.
All of the pumps listed can be used to pump septic
tank euent or ground sewage as used in some
pressure sewer systems.
WARNING: These pumps are not approved
for, and should not be used in swimming
pools, fountains or marine areas.
Air Locking
A sewage pump is air locked if water traps air in the
pump and it cannot get out, thus preventing the pump
from operating.
sewers, leach elds, or evaporation mounds.
WARNING: Basin must be vented in
accordance with local plumbing codes. These
pumps are not designed for and CANNOT be installed
in locations classied as hazardous in accordance
with the National Electric Code ANSI/NFPA 70.
Piping
Pumps are tted with 2" female threaded pipe ange.
Galvanized or PVC plastic pipe can be used. Plastic
pipe is preferred for raw sewage or septic tank
euent.
Check & Shut-Off Valves
All pumps must have check valves and shut-o valves
in the discharge line. Check valves must be apper
type with outside spring or ball type. Shut-o valves
can be ball or gate type. Plastic construction for both
check or shut-o valves is acceptable.
In installations of this type a 1/8" hole should be
drilled in the discharge pipe below the check valve.
The check valve should be 12 to 18 inches above
pump discharge. Do not put check valve directly into
pump discharge opening.
Motor Types
All single phase pump motors are of the permanent
split capacitor type that do not require a start switch
or start relay.
Automatic reset overload switches are attached
directly to the motor windings.
Three phase pump motors are squirrel cage induction
type.
Installation
Pumps can be installed inside sealed basins with
proper venting for either simplex or duplex systems.
Pumps can be installed in a compartment of septic
tanks for pumping to pressure sewer mains, gravity
WARNING: Always have electrician make
electrical checks.
CAUTION: never work on pumps or control
boxes until circuit breakers are turned o.
Always have a qualied electrician make electrical
connections and service checks.
Special Instructions
The following are special instructions for 3-Phase
pumps.
WARNING: Only qualied persons shall
conduct services and installations of this
pump. The pump must be wired by a qualied
electrician, using an approved starter box and
switching device..
CAUTION: Risk of electric shock. Do not
remove cord and strain relief. Do not connect
conduit to pump.
Three phase pumps are always installed with control
boxes having magnetic starters with 3-leg overload
protection. Do not try to run three phase pumps
www.ionproducts.net
Ion Technologies SHR-HR
Submersible Sewage Pump
Single Seal, Single Phase, & Three Phase Power
OPERATION MANUAL
Dated: 11/27/2017
Document Name: SHR-HR_OM.indd
Page 3 of 8
directly across the line.
To Connect Pump
Run wire from pump to the control box or appropriate
junction box suitable for enclosing splice connections.
With power o, connect green (ground) line to
ground lug. Connect black (power) wires to power
lead terminals. Make sure that all wires are not in a
position to be pinched or shorted when installed. See
wiring diagrams, page 5.
All three phase motors can run in either direction.
Rotation can be changed by interchanging any two
line leads at magnetic starter.
CAUTION: Be sure circuit breaker is o
before making this change.
To nd if rotation is correct operate pumps and check
delivery operation. If ow and head is slow (refer to
pump curve shown in this manual) the rotation is
wrong. With duplex pumps check operation of both
pumps.
All pump impellers either single or three phase must
turn counterclockwise when looking into pump inlet.
If uncertain of rotation, turn o power and lift pump
from basin with cord connected and lay pump on side
so impeller can be seen. Turn on power and start
pump using hand position of H-O-A switch. Turn on
and o fast, so that coast of impeller can be seen.
WARNING: Never put hand or ngers on the
impeller. Interchange any two line leads at the
magnetic starter to change rotation.
Troubleshooting
Pump does not run or start when water is up in
tank.
1. Check for blown fuse or tripped circuit breaker.
times. If this does not help it may be necessary
to loosen a union in the discharge line to relieve
air lock.
2. Check valve may be installed backward. Check
ow arrow on valve bod. Check shut-o valve.
It may be closed.
3. Check vertical elevation. It may be higher than
pump can develop. (See pump curve page 4.)
4. Pump inlet may be plugged. Remove pump to
check.
CAUTION: Follow proper lockout procedure
before working on pump. If control panel is
remote from pump, disconnect lead wires to motor so
that no one can turn the circuit breaker back on.
Motor Data
Model HP Volts Phase Hertz
MSP-SHR50-11
MSP-SHR50-21
MSP-SHR50-23
MSP-SHR100-21 1 230 1 60
MSP-SHR100-23 1 230 3 60
MSP-SHR150-21
MSP-SHR150-23
MSP-SHR200-21 2 230 1 60
MSP-SHR200-23 2 230 3 60
MSP-HR50-11
MSP-HR50-21
MSP-HR50-03
MSP-HR50-23
MSP-HR50-43
½
½
½
1 ½
1 ½
½
½
½
½
½
115 1 60
230 1 60
230 3 60
230 1 60
230 3 60
115 1 60
230 1 60
208 3 60
230 3 60
460 3 60
2. Check for burned-out motor. Occasionally
lightning can damage a motor even with
lightning protection.
3. Where plug-in cords are used be sure contact
blades are clean and making good contact. Do
not use plug-in cords inside a basin or wet well.
Pump runs but does not deliver ow
1. Check for air lock. Start and stop pump several
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