Ion Technologies Ion+ Connect Operation Manual

Ion+® Connect

Digital Level Control Switch With Alarm

Introduction

OPERATION MANUAL

Dated: 07/18/2017
Document Name: Ion+Connect_OM

Page 1 of 12

Features

The following illustration describes the physical
features of your Ion+ Connect.

1 2 3 4

5

6

7

The Ion+ Connect is a residential sump/sewage ejector
pump controller equipped with the revolutionary Ion®
level sensor and integrated cellular texting module.
The device will run a manual pump up to 12 FLA,
can sense up to 72” of water, has customizable start/

stop/alarm levels, and provides alarm notications via

SMS text for alarms like high water, pump fail, power
fail, and many more.

What’s in the Box

The Ion+ Connect comes with:

1. Ion+ Connect

Pump Controller equipped with 10’ 115 VAC
15A cord

2. Ion Sensor with pipe clamp

Connects to Ion+ Connect to provide level
signal

10 8 9

1. Power LED

Indicates the power status of unit
Refer to the LED section for details

2. Pump LED

Indicates the pump status
Refer to the LED section for details

3. Alarm LED

Indicates alarm status
Refer to the LED section for details

4. Cell LED

Indicates cellular status
Refer to the LED section for details

5. Pump Test

Hold down button for 5 seconds to manually
run pump

1

Connect

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POWER PUMP ALARM CELL

INPUT:

120VAC 60HZ 15A

OUTPUT:

120VAC 60HZ 12FLA 72LRA

PUMP

PATENTS PENDING
PATENT NO. 8,591,198

TEST

SILENCE/
RESET

LOCK/
UNLOCK

REMOTE

REMOTE

DIGITAL

ALARM

ALARM

LEVEL

INPUT

CONTACT

SENSOR

2

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6. Silence / Reset

Momentarily push for Alarm Silence
Hold to reset unit

7. Lock / Unlock

Press for approximately 3 seconds to

unlock unit to accept SMS/text conguration

commands

Ion+® Connect

Digital Level Control Switch With Alarm

OPERATION MANUAL

Dated: 07/18/2017
Document Name: Ion+Connect_OM

Page 2 of 12

Press again after unlock to lock unit from

accepting SMS/text conguration commands

8. Digital Water Level Sensor

Connection for Ion Sensor

9. Remote Alarm Contact

Normally closed, dry contacts via 6P2C
(RJ14) jack

10. Remote Alarm Input

Aux alarm input connection via 6P2C (RJ14)
jack

Installation

NOTE: IF YOU ARE INSTALLING THE ION+
CONNECT WITH AN EXISTING SUMPRO MODEL
75, PLEASE CONTACT MANUFACTURER FIRST.

1. Install Ion+ Connect and Ion Sensor

a. Mount Ion+ Connect unit to wall with appropriate

screws (not included).

b. Determine bracket mounting orientation (Figure

A).

f. Plug pump and Ion Sensor into Ion+ Connect.

Note: The included Ion digital water level sensor has
a 72” range. The range of the sensor is the distance

between the pump on and o󰀨 levels. The o󰀨 level is at

the bracket mounting screw of the sensor.

CAUTION: Bottom of sensor should not be

mounted lower than suction inlet of pump.
When installing the Ion sensor with the pipe mounted
bracket be sure not to set the sensor too low or too

FIGURE D

Factory default settings

User adjustable up to 72”

8" High Water

Alarm

6" Range

On

c. Mount bracket to Ion sensor with screw already

provided in Ion sensor (Figure B).

d. Mount hose clamp with switch around pipe

at predetermined level. Cable should remain
outside hose clamp (Figure C). Tighten hose
clamp.

e. Pull pump power cord and Ion sensor cord

through pit lid.

FIGURE A

Optional
bracket

or

FIGURE B

FIGURE C

Ion Sensor
Installation Diagram

8" High Water

Alarm

6” Range On

(factory default)

Lowest
pump

o󰀨 level

Recommended

1/8” anti-airlocking

hole

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Ion+® Connect

Digital Level Control Switch With Alarm

OPERATION MANUAL

Dated: 07/18/2017
Document Name: Ion+Connect_OM

Page 3 of 12

high on the pipe. The Ion sensor must be installed
above the inlet of the pump to prevent air-locking as
shown in the installation diagram.

To prevent ooding do not set the on point of the

pump higher than the top of the basin.
NOTE: If you purchased a pump with the sensor

already mounted to the pump (Figure D) and the
installation requires the sensor be mounted to the
pipe, the pipe-mount bracket is sold separately, PN:
IN-SPB1-1.

2. Setup Your Cell Phone

The Ion+ Connect has a phone number associated
to it and its number should be added to your phone’s
contacts.

a. Take note of the Ion+ Connect’s phone number

located on the housing.

b. Add the phone number of your Ion+ Connect’s

to the contact list of your cell phone.
Refer to the user’s manual of your cell phone

for more details on how to add a new contact:

1. Create a new contact.

2. Enter a name for the contact such as “Ion+
Connect”.

3. Enter the phone number of the Ion+
Connect for the contact.

Configuration

NOTE: Do not install the lithium ion battery until
the Ion+ Connect unit has been plugged into AC
power and is powered on.

1. Power On, Congure, Test

Plug the Ion+ Connect into a dedicated AC outlet.
Once it is powered on, the Ion+ Connect will attempt

to connect to the cellular network.

a. Wait for the Cell light to turn solid green; this

can take up to 1 minute.

b. The Cell light may briey turn red. If the Cell

light turns red for more than 1 minute, refer to
the Troubleshooting section of this manual.

2. Install Lithium Ion Battery

The Ion+ Connect comes with a rechargeable lithium
ion battery to provide backup power in times of power

loss in order to continue to send out alarm notications

and operate the beeper. NOTE: This battery will not
run your pump.

a. Remove the slide cover on right edge of unit.
b. Install battery as shown, observing proper

orientation/polarity (positive battery terminal/
button toward top).

2-3/16”

Phone #: [phone]
Serial #: 123456789

5-5/8”

(4) 3/16” Dia.
Mounting Holes

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Phone #: [phone]

3. Unlock the Ion+ Connect

The Ion+ Connect must be unlocked each time before

it will allow you to congure it via its Administrator

Settings (see the Commands Summary section).

Ion+® Connect

Digital Level Control Switch With Alarm

a. Press and hold the “Unlock/Lock” button for

approximately 3 seconds until it beeps twice.

b. The Cell LED will begin to blink red and amber.

NOTE: The Ion+ Connect will stay in conguration

mode for up to 5 minutes, or until you press the
“Unlock/Lock” button.

4. Congure Notication Phone Numbers

The Ion+ Connect will send notications to up to
10 di󰀨erent phone numbers. The phone numbers
are congured by sending the Ion+ Connect text
messages from your cell phone. You must congure

at least one phone number for text messaging

notications.

a. Using your cell phone, compose a new text

message to the Ion+ Connect contact added
earlier.

b. Send a text message to your Ion+ Connect

formatted as follows:
Ph1 [Your Cell Phone Number]
Example: Ph1 5551234567
NOTE: The phone number must be 10 digits

long, which includes the area code.

OPERATION MANUAL

Dated: 07/18/2017
Document Name: Ion+Connect_OM

Page 4 of 12

d. Repeat these steps for up to nine other phone

numbers:
Ph2 [Phone Number To Add]

Ph3 [Phone Number To Add]
Ph4 [Phone Number To Add]
Ph5 [Phone Number To Add]
Ph6 [Phone Number To Add]
Ph7 [Phone Number To Add]
Ph8 [Phone Number To Add]
Ph9 [Phone Number To Add]
Ph10 [Phone Number To Add]

NOTE: These commands must be individual
text messages -- you cannot combine multiple
commands in one text message.

c. When the Ion+ Connect receives the message,

it will respond with a text message conrming

that the phone number was successfully added.
You should wait for the text message response

on your phone before proceeding.

5. Congure the Name of Your Ion+ Connect

You can give your Ion+ Connect a name that it uses

in the notication messages it sends.

a. On your cell phone, compose a new text

message to your Ion+ Connect’s phone number .

b. Send a text message to your Ion+ Connect

formatted as follows:
Name [Name]
Example: Name Smith Residence

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