ioi trk100, trk100d, trk200 Installation Manual

trk100, trk100d, and trk200

HW Installation Manual

ioimage, the ioimage logo, ioimage analytics®, ioiware, ioibox, trk10, trk10d, trk100, trk100d, trk200, trk4000, trk4000rm, trk4000d, and trk8000, ioiware command center, ioiware setup, ioibox lvm300, ioicam wdc100dn, ioicam mmp100dn, and ioicam xptz100dn, are trademarks of ioimage Ltd. Products and trademarks mentioned herein are for identification purposes only and may be registered trademarks of their respective companies. Specification is subject to change without notice.

Proprietary Rights and Non-Disclosure

This Guide is delivered subject to the following restrictions and conditions: This document contains proprietary information belonging to ioimage Ltd. This information

is supplied solely for the purpose of assisting explicitly the licensee of the ioibox units. No part of this document contents may be used for any other purpose, disclosed to any

third party or reproduced by any means, electronic or mechanical, without the express prior written permission of ioimage Ltd.

Disclaimer

Trademarks and Copyrights

trk100d, trk200, trk4000, trk4000rm, trk4000d, and trk8000, ioiware command center, ioiware setup, ioibox lvm300, wdc100dn, ioicam mmp100dn, and ioicam xptz100dn, are trademarks of ioimage Ltd. Products and trademarks mentioned herein are for identification purposes only and may be registered trademarks of their respective companies. Specification is subject to change without notice.

ioimage makes no representations whatsoever about any other products or trade marks mentioned in the manual.

Document Scope and Purpose

This document is intended for installation by technical users who have a basic understanding of CCTV camera/video equipment and LAN/WAN network connections.

Installation should follow safety, standards, and electrical codes as well as the laws that apply where the ioibox and ioicam units are being installed.

The purpose of this document is to provide instructions and installation procedures concerning how to connect the hardware and if required, configure the ioibox unit to be connected to an existing LAN/WAN network. After completion of the hardware installation, additional setup configurations are required for operation of the ioibox unit. For more information on ioibox unit setup and configuration, refer to the ioibox trk100, trk100d or trk200 HTML Edition Setup User Guide.

Contents

Document Conventions....................................................................................................................1

Cautions and Warnings ....................................................................................................................1

Electrical Safety Notice ................................................................................................................3

Preventing EMI.............................................................................................................................4

Introduction.......................................................................................................................................4

Overview ......................................................................................................................................4

Items Included in the Package.....................................................................................................5

Indoor and Outdoor Installation Considerations...........................................................................5

Indoor Installation.....................................................................................................................6

Outdoor Installation..................................................................................................................6

Cablings .......................................................................................................................................7

Video Cable .............................................................................................................................7

Electric/Power Supply Cables..................................................................................................7

Hardware Description – ioibox unit.................................................................................................10

trk100/100d unit Front Panel......................................................................................................11

trk100/100d unit Back Panel ......................................................................................................12

trk200 unit Front Panel...............................................................................................................13

trk200 unit Back Panel...............................................................................................................15

Package Accessories.................................................................................................................16

Workflows.......................................................................................................................................18

Pre-Install Workflow ...................................................................................................................18

Installation Workflow ..................................................................................................................19

Post Install..................................................................................................................................19

Running a unit as Stand-Alone (Analog Only)...........................................................................20

Overview of Alarm Inputs (Dry Contacts).......................................................................................20

Overview of Relay Outputs.............................................................................................................21

Overview of RS232 and RS485 Connections ................................................................................21

PTZ Control................................................................................................................................22

Installation.......................................................................................................................................22

Connecting the ioibox unit..........................................................................................................22

Connecting to the Network.....................................................................................................23

Connecting the Video Source (camera).................................................................................24

Connecting Relay Outputs.....................................................................................................24

Connecting Alarm Inputs (Dry Contacts)...............................................................................29

Connecting PTZ Camera Controller Lines.............................................................................30

Connecting ioibox unit Video Output to an Analog Device....................................................35

Connecting the External Protective Earth Terminal...................................................................35

Connecting the Power Supply....................................................................................................35

Setting the ioibox IP ...................................................................................................................36

Setting the IP Using HTML Setup..............................................................................................37

Setting the IP Using the SiteConfigurator Application................................................................39

ioibox unit Network IP Assignment Modes – DHCP/Manual......................................................40

Resetting ioibox units.................................................................................................................40

Hard Reset Using the Reset Button on the unit.....................................................................40

Hard Reset Power Down/Power Up......................................................................................40

Camera Installation & Tips.........................................................................................................41

Appendix.........................................................................................................................................47

Connecting Leads to a Spring Clamp Terminal Block...............................................................47

Troubleshooting..........................................................................................................................48

How to Ping a ioibox unit from a Workstation............................................................................51

iii

Connector Mapping Tables........................................................................................................52

Specifications.............................................................................................................................53

Who to Contact...........................................................................................................................55

List of Figures

trk100/d Front Panel.......................................................................................................................11

trk200 Front Panel..........................................................................................................................13

trk200 Back Panel...........................................................................................................................15

Compact ioibox unit Two-Part Power Supply.................................................................................16

Relay Output Connection ...............................................................................................................25

Continuous Signal until Reset........................................................................................................27

Continuous Signal during Event.....................................................................................................27

Pulsing Signal until Reset...............................................................................................................28

Intermittent Signal during Event .....................................................................................................28

Alarm Input Connection..................................................................................................................29

PTZ control lines connected with the adapter cable RS485 lead-wires.........................................31

Connecting PTZ Camera Control Lines to RS232 DB9 on the ioibox unit.....................................33

Connecting a Wire to a Terminal Block..........................................................................................47

RS232/485 Pin Diagram.................................................................................................................52

Document Conventions

The following document conventions are used throughout this manual:

WARNING is a precautionary message that indicates a procedure or condition where

there are potential hazards of personal injury or death

CAUTION is a precautionary message that indicates a procedure or condition where there

are potential hazards of permanent damage to the equipment and or loss of data.

Note is useful information to prevent problems, help with successful installation, or to

provide additional understanding of the products and installation.

Tip is information and best practices that are useful or provide some benefit for installation

and use of ioimage products.

Cautions and Warnings

This section contains information that indicates a procedure or condition where there are potential hazards. These may be hazards associated with a task or procedure a user is carrying out or about to carry out.

WARNINGS and CAUTIONS are distributed throughout this document, whenever applicable, to alert the user of potentially hazardous situations.

Although the ioibox unit is designed and manufactured in compliance with all applicable safety standards, certain hazards are present during the installation of this equipment.

Definitions:

A WARNING is a precautionary message that indicates a procedure or condition where there are potential hazards of personal injury or death.

A CAUTION is a precautionary message that indicates a procedure or condition where there are potential hazards of permanent damage to the equipment and or loss of data.

Failure in part or in whole of the installer, owner, or user in any way to follow the prescribed procedures or to heed WARNINGS and CAUTIONS shall absolve ioimage Inc. and its agents from any resulting liability.

SAVE THESE INSTRUCTIONS: Retain all safety and operating instructions for future use. To avoid injury or possible damage to hardware components, read and follow all instructions

marked on the product and in the documentation before you install or connect the ioibox unit to a power source.

Warning: The ioibox unit cover is an essential part of the product. Do not open or remove this cover.

Never operate the ioibox unit without the cover in place. Operating the ioibox unit without the cover in place poses a risk of fire and shock hazards

Warning: To prevent injury or damage to the ioibox unit, do not insert any objects into the vents of the

ioibox unit

Warning: The ioibox unit uses a three-wire power cord to make sure that the product is properly

grounded when in use. The plug on this cord will only fit into a grounding-type outlet. This is a safety feature. If the intended power outlet does not support three prongs, one of which is a ground, contact an electrician to install the appropriate outlet. NEVER remove or otherwise attempt to defeat the ground pin of the power cord. Do not operate the ioibox unit in the absence of a suitably installed ground conductor

Warning: If you use an extension cord with this system, make sure that the total ampere rating on the

products plugged into the extension cord does not exceed the extension cord ampere rating

Warning: Only qualified trained personnel should service and repair this equipment.

Warning: Assure the connected electrical power source uses a circuit breaker or fuse no larger than

120 VAC, 15A U.S. and 240 VAC, 10A international are used on the phase conductors (all current-carrying conductors).

Warning: Read the installation instructions before you connect the ioibox unit to a power source.

Caution: To avoid damage from overheating or unit failure, do not block the side vents of the ioibox

units and assure, there is sufficient temperature regulation to support the ioibox unit requirements (cooling/heating). Ambient operating temperature should be kept in the range 0°c to 50°c.

Electrical Safety Notice

In the following situations, the electric power should be turned off and appropriate repairs, replacements or remedies should be taken.

• The power cord or plug is damaged, frayed or shows heavy wear

• The ioibox unit has been physically crushed or deformed

• The ioibox unit has been exposed to water

• The ioibox unit has been exposed to fire, intense heat or heavy smoke

• Electrical connections of the ioibox unit become abnormally hot or smoke

• The ioibox unit has been dropped, damaged or shows signs of loose internal parts.

• The ioibox unit power light fails to illuminate or the ioibox unit does not operate

properly

• The ioibox unit shows signs of damage from exposure to fumes or vapors

Preventing EMI

When wires run for a significant distance in an electromagnetic field, Electromagnetic Interference (EMI) can occur

Note:

• Poor quality or worn wiring can result in Radio Frequency Interference (RFI)

• Strong EMI, (e.g. lightning or radio transmitters) can destroy the ioibox units, and can

pose an electrical hazard by conducting power through lines and into the system

To remedy EMI, consult RFI experts.

Introduction

The installation of the ioibox unit hardware is the first phase of making a ioibox unit operational in a security plan. The goal of hardware installation is to physically place the unit, connect it to other devices in the system and to establish network connectivity in preparation for phase two of the installation process which is the camera setup and configuration of the ioibox.

When finished with the Compact ioibox unit hardware installation, you will need to refer to the ioibox HTML Edition Setup User Guide to complete the second phase of installation, which is the setup and configuration of the ioibox units.

Overview

There are several requirements that should be properly addressed prior to installation. The following specifications are requirements for proper installation and operation of ioibox units:

• Ambient Environment Conditions: (indoors or outdoors) Keep the ioibox unit in a

clean and dry environment. Operating temperature should be maintained within 0°c to 50°c. Operating humidity 5% to 95% (non-condensing). The ioibox unit should be kept dry and free from water condensation. To prevent overheating, avoid positioning the ioibox unit near heaters or heating system outputs and avoid exposure to direct sunlight. Keep the ioibox unit free from dust, dirt, smoke, and exposure to EMI.

• Accessibility: The location used should allow easy access to unit connections and

cables. Leave at least 33 cm (1 foot) behind the unit to allow for easy cable access.

• Safety: Cables and electrical cords should be routed in a manner that prevents safety

hazards, such as from tripping, wire fraying, overheating, etc. Assure that nothing rests on the ioibox cables or power cords

• Ample Air Circulation: Leave enough space around the ioibox unit to allow free air

circulation.

• Proximal Location: units should be placed in locations that are optimal for the type

of video cabling used between the unit and the cameras and external devices. Using a cable longer than the manufacturer’s specifications for optimal video signal may result in degradation of color and video parameters.

• Physical Security

ioibox units provide threat detection for physical security systems. In order to ensure ioibox units cannot be disabled or tampered with, the systems should be installed with security measures regarding physical access by trusted and un-trusted parties.

• Network Security

ioibox units transmit over IP to security personnel for video surveillance. Proper network security measures should be in place to assure networks remain operating and free from malicious interference. ioibox units are intended for installation on the backbone of a trusted network.

• Electrostatic Safeguards

ioibox units as well as other equipment connected to it (relay outputs, alarm inputs, racks, carpeting, etc) shall be properly grounded to prevent electrostatic discharge.

Items Included in the Package

This section describes the items that are included in the ioibox unit package. The trk100, trk10d and trk200 unit package contains the following:

QTY Description

1 The ioibox unit (trk100, trk100d or trk200) 1 Power Supply with IEC power cord (C13) 2 Terminal-block spring-clamp-connectors for Alarm Input and Relay Output wire

termination 1 Documentation and utilities CD 1 Quick reference guide

Indoor and Outdoor Installation Considerations

The following sections provide insight and key information that should be considered when installing the Compact ioibox units:

• Indoor Installation (page 6)

• Outdoor Installation (page 6)

Caution

To avoid damage from overheating or unit failure, assure, there is sufficient temperature regulation to support the ioibox unit requirements (cooling/heating). Ambient temperature should be kept in the range -20°c to 50°c

Indoor Installation

The following are additional consideration for an indoor installation.

• There must be a fuse or breaker at the starting point of the electrical wiring

infrastructure.

• For indoor installations, such as industrial installation, the ioibox units must be

protected from elements, such as damaging fumes, metallic dust, extreme temperatures, soot, moisture, over-spray, etc.

.• ioibox units should not be placed near or on radiators and heat sources

Outdoor Installation

The following are additional consideration for an outdoor installation.

• For any outside wiring installation, always use weatherproof equipment, su ch as

boxes, receptacles, connectors, etc.

• For electrical wiring use the properly rated sheathed cables for conditions whi ch the

cable will be exposed to (e.g. moister, heat, UV, and physical requirements, etc)

• ioibox units must be protected from weather conditions. Units should be installed

within secure weatherproof storage, such as an outdoor communication cabinets, junction boxes, or system cabinets.

• Plan ahead to determine where to install weatherproof outlet boxes and ioibox unit

storage. Whenever possible ground weatherproof boxes to an outdoor ground.

• Outdoor boxes should provide some form of a security locking mechanism.

• Look for an enclosure/casing suited for protecting the ioibox as needed for your

installation environment. It is recommended that a rating of IP65 / NEMA 4 or greater be used. The following table provides National Electrical Manufacturers Association (NEMA) and Institute of Petroleum ratings. These are US and European ratings that indicate an enclosures ability to withstand certain environmental conditions:

Rating Description

IP54 / NEMA 2 Protected against splashing water and the ingress of most dust IP65 / NEMA 4 Completely protected against the ingress of dust and against water jets NEMA 4X Same as NEMA 4 with the added benefit of being corrosion proof IP67 / NEMA 6 Can be immersed in water under defined conditions and completely protected

against the ingress of dust

Cablings

Cabling should be routed for the shortest path and minimizing impedance. Cabling routes should be planned for the fewest bends. Avoid unnecessary connections and use only approved conne ctors in locations that provide accessibility.

The following sections discuss different considerations for the different cabling types:

Video Cable (page 7) Electric/Power Supply Cables (page 7)

Video Cable

Use the appropriate connectors for indoor an outdoor cabling. Cables should be maintained at scheduled intervals, connections should be secured, and worn or damaged cables should be replaced to assure optimally low impedance.

Recommended Cable Specifications:

• 75 coaxial cable impedance

Note

Using a cable longer than the manufacturer’s specifications for optimal video signal may result in degradation of color and video parameters.

Warning To avoid damage to the system and system interference, a certified electrician must assure

that the ground voltage (ground loops and foreign stray voltage) is comparable among all connected system components (ground isolation transformer may be requi red to solve ground loop problems). This relates to all grounded devices as well as the shield of video cables and equipment racks.

Electric/Power Supply Cables

The following should be considered for electrical wiring and cables:

Warning To prevent bodily injury or possible death, shut off the electrical current at the main switch

before tying-in wiring.

Warning: The ioibox unit uses a three-wire power cord to make sure that the product is properly

• Check the local codes regarding indoor or outdoor wiring. Electrical wirin g should be

installed in accordance with local codes and safety requirements.

• ioimage units must have the external protective earth terminal permanently connected

to protective earth according to local regulations and codes. For more information, see

Connecting the External Protective Earth Terminal (page 35).

• The protective grounding conductor should be aluminum. The lug of the protective

grounding conductor should be aluminum; washers and screws should be hi Cr stainless steel, or 12% Cr stainless steel, or Cr on, Ni on steel, tin, or steel.

• External protective earth stud must be permanently connected to the protective earth.

• US + Canada

INSTALLATION CODES This device must be installed according top the latest version of the country national electric codes. For North America, equipment must be installed in accordance to the applicable requirements in the US National Electrical Code and the Cana dian Electrical Code.

• North America power connection: “select a power supply cord that is UL Listed and

CSA Certified: 3 – conductor, 18 AWG, terminated in a molded on plug cap rated 125 V, 15 A, with a minimum length of 1.5m (six feet) but no longer than 4.5m.”

• Electrical infrastructure and wiring should be installed by a licensed Electrician.

• Electrical cabling must contain a grounding conductor. All electrical components and

devices must be grounded for complete safety, especially for outdoor installations. To help prevent electric shock, the power supply should be connected to properly grounded electrical outlets. Electrical cords with three-prong plugs to help ensure grounding. Do not use adapter plugs or remove the grounding prong from a cable.

• Many local codes now require outdoor electrical circuits to be protected with GFIs,

(Ground Fault Interrupters). Check your local code. GFIs are required in most areas for outdoor circuits. Follow the manufacturer's instructions for the installation of the type of GFI you decide to use.

• Ensure that power cables are rated for the ioibox units voltage and current

requirements. The voltage and current rating of the cable should be greater than the ioibox unit ratings defined in this guide and marked on the product.

• To help protect the ioibox units and connected system components from sudden,

transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS).

• For underground wiring, always bury any underground cable at least 18" deep, but

24" is preferable. Cables buried at least 24" deep are less likely to be bothered or dug up.

• Always use at least type UF sheathed cables for installations requiring underground

electrical wiring.

• There must be a fuse or breaker at the starting point of the electrical wiring

installation.

Electrical Power Supply

The ioibox unit Power Supply, included in the package, is designed specifically for the power requirements of the Compact ioibox units.

Caution

Always use the properly rated external power supply.

If you use a replacement power supply, note that several competing standards exist and in some cases incompatible plugs will fit or can be made to fit, thus permanently damaging equipment and the ioibox unit. Beware of improper voltage, reversed polarity, exceeded current ratings, connector damage caused by incompatible connectors.

The following are power supply specifications for the trk100, trk100d, and trk200:

• Power Supply Input: 110-240V ~ 1.0A 47-63Hz

• Power Supply Output: 12V 2.5Amax 25Wmax

• Polarity:

Note: The DSP embedded in the ioibox unit uses a flash memory; therefore configuration settings are maintained even when the unit receives no power.

Hardware Description – ioibox unit

ioibox unit converts analog cameras into streaming MPEG-4 over IP cameras and transforms inanimate cameras into smart proficient cameras that identify threats, track intruders, and take action automatically. The ioibox unit contains an embedded DSP platform, (no PC based processing) that provides intelligent-video analysis and tracking software for running algorith ms and real-time audio and video MPEG-4 encoding and streaming.

The DSP must be configured through the IP connection of the ioibox unit in order for the unit to operate ioimage module features. The built-in modules include:

• Intrusion Detection for detecting intruder scenarios

• PTZ Tracking for transforming pan/tilt/zoom cameras into self-directed intruder-

tracking systems

• Unattended Baggage Unattended Threat Detection for detecting left-behind

baggage scenarios

• Object Removal Object Removal Detection for detecting if an object has been

removed

• Stopped Vehicle No Parking/Stopped vehicle tracking for detecting if a vehicle is in

violation of parking and standing rules

trk100/100d unit Front Panel

This section provides a short description of the trk100 unit’s front panel connections and features.

6 3

trk100/d Front Panel

VIDEO OUT Video output for sending analog video signal to an analog video display, analog video matrix, or analog video recording device.

VIDEO IN Video input for receiving analog video signal from a video source, such as a camera.

RS232/485 Serial port that can be split-out for two up to two connections (RS232 and RS485 support). Primarily used for connecting PTZ control. For more information on the pin-out, see the

Connector Mapping Tables section (page

52). Can be utilized from custom programs that use the ioimage-API (application program interface). For more information, refer to the ioimage-API User Guide.

Note: An adapter cable RJ45 to 2 x RS232 DB9 + 1 RS485 lead wires can be purchased as a separated accessory

Warning: The RS232 standard specifies a maximum open-circuit voltage of +/-25 volts. Exceeding this voltage can cause permanent damage to the unit.

Warning: The RS485 standard specifies a maximum voltage of +12 V and -7 volts. Exceeding this voltage can cause permanent damage to the unit.

AUDIO IN Input audio standard RCA jack (female RCA connector) for receiving sound from external devices such as a microphone.

AUDIO OUT Output audio standard RCA jack (female RCA connector) for sending sound to external devices such as a loudspeaker.

6. Protective Earth Terminal ioibox must have the external protective earth terminal permanently connected to protective earth according to local regulations and codes. For more information, see

Connecting the External Protective Earth Terminal (page 35).

trk100/100d unit Back Panel

The rear panel of the trk100 appears as follows:

5 1

trk100 Back Panel

ALARM INPUT (1, 2, 3, 4) Terminal-block-connector port for plugging in the terminal block connector. Supports up to four input connections (a set of two wires for each) for external devices For example, fire sensors, PIR, fence sensors, etc. For more information, see the

Connecting Alarm Inputs section (page 29).

RELAY OUTPUT Terminal-block-connector port for plugging in the terminal block connecto r as shown in the diagram in the

Connecting Relay Outputs section (page 24).

Supports output of optoisolated signal for up to two connected external devices. For example, an electrical door lock relay. NO1, NO2 are leads for “NORMALLY OPEN” configurations NC1, NC2 are leads for “NORMALLY CLOSED” configurations C1, C2 are leads for COMMON wire configurations for either NC or NO.

POWER The power supply electrical jack for plugging in the power supply that came with the ioibox unit. For more information, see the

Electrical Power Supply

section (page 9).

4. RESET Small opening that allows access to the button for hard-reset. Using a small pointed object, such as a ballpoint pen, press to reset the internal ioibox unit software on the DSP.

5. Ethernet 10/100 (1) Primary Ethernet port for connecting an Ethernet cable to a local or wide area network (LAN/WAN). (2) Secondary Ethernet port for connecting an Ethernet cable, such as for daisy chain connection between multiple ioibox units.

LED INDICATORS

1 Unassigned 2 Unassigned 3 Operating Light 4 Power Indicator

2 3 4

trk200 unit Front Panel

This section provides a short description of the trk200 unit front panel connections and features.

1 2

4 5

trk200 Front Panel

1. AUDIO OUT Output audio standard RCA jack (female RCA connector) for transmitting sound to external devices such as a loudspeaker.

2. AUDIO IN Input audio standard RCA jack (female RCA connector) for receiving sound from external devices such as a microphone.

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ioi trk100, trk100d, trk200 Installation Manual

Specifications and Main Features

Frequently Asked Questions

User Manual