IOGear MiniView GCS1742, MiniView GCS1744 User Manual

1

MiniView

™

Dual View USB KVMP Switch

User Manual (GCS1742 / GCS1744)

®

Thank you for purchasing one of the industry’s most feature-rich dual display KVMs, with USB peripheral
sharing and audio technology. You’ll save money and space by eliminating the need for multiple monitors,
keyboards, mice, as well as USB peripheral devices such as printers, scanners, and more. Up to 127
USB devices can be daisy chained from this KVMP switch. Sharing speakers and a microphone also
offers extra value and convenience for the users.

USB and KVM technology together makes cross-platform management easy. A single USB console can
control a PC and a Mac workstation, and share peripherals and audio between the computers.

We hope you’ll enjoy using your Miniview Dual View USB KVMP switch, yet another first-rate connectivity
solution from IOGEAR

©2005 IOGEAR. All Rights Reserved. PKG-M0145

IIOGEAR, the IOGEAR logo, are trademarks or registered trademarks of IOGEAR, Inc. Microsoft and Windows are registered trademarks of
Microsoft Corporation. IBM is a registered trademark of International Business Machines, Inc. Macintosh, G3/G4 and iMac are registered trademarks
of Apple Computer, Inc. All other brand and product names are trademarks or registered trademarks of their respective holders. IOGEAR makes no
warranty of any kind with regards to the information presented in this document. All information furnished here is for informational purposes only and
is subject to change without notice. IOGEAR, Inc. assumes no responsibility for any inaccuracies or errors that may appear in this document.

Welcome

Table of Contents

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Package Contents

Overview

Features

System Requirements

Introduction

Installation

Basic Operation

Hotkey Operation

Firmware Upgrade Utility

Appendix

Specification

Technical Support

Radio & TV Interference Statement

Limited Warranty

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5

Package Contents

This package contains:

1 x GCS1742 or GCS1744 USB KVM Switch
2 x Custom 6’ Audio/Video Cables (4 for GCS1744)
2 x Custom 6’ USB/Video Cables (4 for GCS1744)
1 x Firmware Upgrade Cable
1 x User Manual
1 x Quick Start Guide
1 x Warranty/Registration Card

NOTE: The Power Adapter for the GCS1742/GCS1744 is optional, as the unit obtains its power from
the USB port on your computers. If you would like to purchase the power adapter for the unit, please
visit www.iogear.com. Refer to IOGEAR Part#: 0AD8-0005-261

Check to make sure that all the components are present and that nothing was damaged in shipping. If
you encounter a problem, contact your dealer.

Read this manual thoroughly and follow the installation and operation procedures carefully to prevent
any damage to the unit, and/or any of the devices that connect to it.

6

Overview

The GCS1742/GCS1744 USB KVM Switch brings dual head video functionality to IOGEAR’s USB KVM
switch technology. Now, two (GCS1742) or four (GCS1744) dual head computers can be accessed and
controlled from a single console that consists of a USB keyboard, USB mouse, and two VGA, SVGA, or
Multisync monitors.

In addition, the GCS1742/1744 incorporates a two port USB hub that allows each of the computers to
share any USB peripherals connected to the hub on a one-computer-at a time basis. Recognizing the
importance of sound, the switches are also audio enabled. A single microphone can provide audio input
to each of the computers, and you can listen to the audio output of each computer on a single set of
speakers (on a one-at-a-time basis).

The GCS1742/GCS1744 independent (asynchronous) switching feature allows independent switching of
the KVM, USB hub, the second display channel, and audio focus. If you wish, you can give one
computer the KVM console focus, another the USB hub focus, while a third has the audio focus.

Setup is fast and easy; simply plug cables into their appropriate ports. There is no software to configure,
no installation routines, and no incompatibility problems.

7

Features

• Provides a second video channel to support computers with dual displays

• Two USB ports for USB peripheral sharing (such as printers, scanners, etc.)

• Audio jacks for audio sharing between computers

• Independent (asynchronous) switching of the KVM, USB, and audio focus

• Fully compliant with the USB 1.1 specification

• Easy to install - no software required - connecting cables is all it takes

• Computer selection via push button switches or hotkeys

• LED display for easy status monitoring

• Auto Scan Mode for monitoring all computers

• Keyboard and mouse emulation for error free booting

• Superior video quality - 2048 x 1536; DDC2B

• Hot pluggable - add or remove computers for maintenance without powering down the switch

• Upgradeable firmware

• Supports Windows 98SE or higher, Mac OS 8.6 or higher, SUN Blade 2000/100, (Sun Solaris 8 or
higher) Unix and Linux RedHat 7.1 or higher

8

System Requirements

Console

Two VGA monitors
USB style mouse
USB style keyboard

Computer

Two available VGA ports
Type A USB port

Audio

Only two-piece, powered speakers system supported

9

Front View

1. Port selection buttons

• Press a switch to access the computer attached
to its corresponding port.

• Press buttons 1 and 2 simultaneously for 2
seconds to start

Auto Scan Mode

.

2. Port LEDs

The Port LEDs are built into the Port Selection
Switches. The upper ones are the KVM Port LEDs;
the lower ones are the USB LEDs.

1, 2

3

Introduction

10

3. USB Port

Connect one USB peripheral (printer, scanner,
etc.) here to share with your computer in your
KVM setup.

KVM:

• Lights DIM ORANGE to indicate that the
computer attached to the corresponding port is
up and running (On Line).

• Changes to BRIGHT ORANGE to indicate that
the computer attached to its corresponding port
is the one that has the KVM focus (Selected).

• Flashes to indicate that the computer attached to
its corresponding port is being accessed under
Auto Scan mode.

USB:

• Lights DIM GREEN to indicate that there is a USB
cable connection to the computer. Does not light if
there is no USB connection to the computer (see
the installation diagram on p. 10).

• Changes to BRIGHT GREEN to indicate that the
computer attached to its corresponding port is the
one that has access to the USB peripherals.

Introduction

11

Back View

1. Power Jack

If you choose to use external power, the power
adapter cable plugs into this jack.

Note: Use of a power adapter (DC 5V) is optional, and requires a
separate purchase. Refer to IOGEAR Part#: 0AD8-0005-261

2. Firmware Upgrade Port

The Firmware Upgrade Cable that transfers the
firmware upgrade data from the administrator’s
computer to the GCS1742/GCS1744 plugs into
this RJ-11 connector.

3. Console Port Section

The cables from your console components
(keyboard, mouse, monitors, speakers and
microphone), plug in here. Each port is marked
with an icon to indicate itself.

4. CPU Port Section

The cables that link the switch to your computers
plug in here*. Each CPU port is comprised of two
connectors:

1

2

3

4

5

34

Introduction

12

• The upper connector carries the audio data
(microphone and speakers) and the video data for
monitor B;

• The lower connector carries the USB data
(keyboard, mouse, and peripherals) and the video
data for monitor A.

*Only cables specifically designed to work with this switch can be used.
DO NOT attempt to use ordinary 15-pin VGA connector cables to link

these ports to the computers.

5. USB Port

Connect one USB peripheral (printer, scanner,
etc.) here to share with your computer in your
KVM setup.

Introduction

13

Before you Begin

1. Make sure that power to all the devices you will be connecting up have been turned off. You must
unplug the power cords of any computers that have the

Keyboard Power On

function. Otherwise, the

switch will receive power from the computer.

2. Make sure that all devices on the installation are properly grounded.

Installation

14

Cable Connection

1. Plug your Console devices (USB keyboard, USB mouse, VGA monitors, microphone and speakers),
into the switch’s Console Ports.

Note: Only supports two-piece, powered speakers.

2. Use the

Por t A

KVM cable (the one with the USB connector) to connect any available CPU A port to

the first VGA port and the USB port of the computer you are installing.

3. Use the

Port B

KVM cable (the one with the microphone and speaker connectors) to connect the

CPU B port to the second VGA port and the audio jacks of the computer you are installing.

Note: Be sure that the Port B cable is in the same CPU port as the Port A cable (ex: if connecting to CPU1, then connect one cable to 1A
port and the other to 1B port)

4. Connect your USB peripherals to the USB ports located on the front and rear panels.

5. If you choose to use external power, plug the power adapter cable into the switch’s Power Jack, then
plug the power adapter into an AC power source.

Note: The power adapter (optional) should be DC5V 2.6A with the inside positive and the outside negative:

6. Turn on the power to the computers.

Installation

15

Installation

(Connection for USB Computers)

16

Hot Plugging

The GCS1742/GCS1744 supports USB hot plugging – components can be removed and added back
into the installation by unplugging their cables from the USB hub ports without the need to shut the unit
down.

Powering Off and Restarting

If it becomes necessary to Power Off the KVM unit, before starting it back up you must do the following:

1. Shut down all the computers that are attached to the switch.

2. Unplug power adapter cable from the switch

3. Wait 10 seconds, then plug the switch’s power adapter cable back in.

4. After the switch is up, Power On the computers.

NOTE: If the KVM switch has become unresponsive or shows erratic behavior, it is highly suggested that you unplug all cables from the
KVM (all KVM cables and power cable) and leave the unit disconnected for 30 minutes. After this, plug all the KVM cables back and
power ON the unit.

Operation

17

Port ID Numbering

Each CPU port on the GCS1742/GCS1744 switch is assigned a port number (1 or 2 for GCS1742; 1 to
4 for GCS1744). The port numbers are marked on the rear panel of the switch.

The Port ID of a computer is derived from the CPU port number it is connected to. For example, a
computer connected to CPU port 2 has a Port ID of 2.

The Port ID is used to specify which computer gets the KVM USB peripheral, and audio focus with the
Hotkey port selection method.

Port Switching

There are two ways to access the computers in your KVM setup:

• Manual switching – pressing the push-buttons on the unit’s front panel

• Hotkey switching – entering commands from the keyboard

Operation

18

Manual Switching

1. Press and release a port selection switch to bring the KVM focus to the computer attached to its
corresponding port. The USB and Audio focus does not change; they stay on the port that they’re
already on.

2. Press and hold a port selection switch for more than 2 seconds to bring the KVM, USB, and Audio
focus to the computer attached to its corresponding port

3. Press and hold port selection switches 1 and 2 for more than two seconds to start Auto Scan Mode.

Tip: To stop Auto Scan mode, simply press any of the port selection switches on the KVM.

Operation

19

PC keyboard

Scroll Lock

Hotkey Operation

The GCS1742/GCS1744 provides an extensive, easy-to-use, hotkey function that makes it convenient
to control and configure your KVM installation from the keyboard.

NOTE: The table below assumes the use of a PC-compatible keyboard with the Scroll Lock key. If you are using a MAC keyboard (or a
keyboard that does not have Scroll Lock key), refer to the section in the manual “Alternate Port Switching Keys” for information on re­configuring the KVM’s hotkeys

Hotkey Operation

20

Port Switching

[Scroll Lock] [Scroll Lock] [Enter]

[Scroll Lock] [Scroll Lock] [K] [Enter]

[Scroll Lock] [Scroll Lock] [U] [Enter]

[Scroll Lock] [Scroll Lock] [S] [Enter]

[Scroll Lock] [Scroll Lock] [n] [Enter]

[Scroll Lock] [Scroll Lock] [n] [K] [Enter]

[Scroll Lock] [Scroll Lock] [n] [U] [Enter]

[Scroll Lock] [Scroll Lock] [n] [S] [Enter]

[Scroll Lock] [Scroll Lock] [n] [K] [U] [Enter]

[Scroll Lock] [Scroll Lock] [n] [K] [S] [Enter]

[Scroll Lock] [Scroll Lock] [n] [U] [S] [Enter]

Brings the KVM, USB hub, and Audio focus from the current port to the next port on the KVM.

Brings only the KVM focus from the current port to the next port on the installation. The
USB hub and Audio focus remain where they are.

Brings only the USB hub focus from the current port to the next port. The KVM and audio
focus remain where they are.

Brings only the audio focus form the current port to the next port. The KVM and USB hub
focus remain where they are.

Brings the KVM, USB hub, and audio focus to the computer attached to the port
corresponding to the specified Port ID.

Brings only the KVM focus to the computer attached to the specified port. The USB hub
and audio focus remain where they are.

Brings only the USB hub focus to the computer attached to the specified port. The KVM
and audio focus remain where they are.

Brings only the audio focus to the computer attached to the specified port. The KVM and
USB hub focus remain where they are.

Brings the KVM and USB hub focus to the computer attached to the specified port. The
audio focus remains where it is.

Brings the KVM and audio focus to the computer attached to the specified port. The USB
hub focus remains where it is.

Brings the USB hub and audio focus to the computer attached to the specified port. The
KVM focus remains where it is.

HOTKEYS ACTIONS

Hotkey Operation

All port switching functions
begin by quickly tapping
the Scroll Lock key twice:
[Scroll Lock], [Scroll Lock],
followed by any of the
keys indicated on the table
below.

If using the

Scroll Lock

key is not feasible, you
can configure the KVM
to use the

Control

key
instead. Refer to Page
26 for more details and
MAC keyboard
instructions.

Note: The n stands for the computer’s Port ID number (1, 2, 3, or 4). Replace the n with the appropriate Port ID when entering hotkey combinations.

21

OSD Operation

Auto Scanning

Hotkey Operation

Note:

• While Auto Scan is active, ordinary keyboard and mouse functions are suspended – only Auto Scan
mode compliant keystrokes and mouse clicks can be entered. You must exit Auto Scan mode to regain
normal console control.

• Although the video focus switches from port to port, the keyboard, mouse, and USB focus doesn’t
switch.

Hotkey Action

[Scroll Lock] [ Scroll Lock] [A] [Enter] Starts Auto Scan. The KVM focus cycles from port to port at 5 second intervals.

[Scroll Lock] [ Scroll Lock] [A] [n] [Enter]

Starts Auto Scan. The KVM focus cycles from port to port at n second intervals.
The value for n can be 1 to 99.

22

Hotkey Setting Mode

Invoking Hotkey Mode

For all Hotkey operations, you must use the

number keypad

on the right side of your keyboard.

To Invoke Hotkey Mode (PC-Compatible keyboard):

1. Press and hold Num Lock key for two seconds

2. Press and hold Minus key [ - ] for one second

3. Release Minus key [ - ] and within one second also release Num Lock key
The KVM will now enter Hotkey mode; indicated by blinking of the Caps Lock
and Scroll Lock LEDs on the top right-hand corner.

PC keyboard

Num Lock

Minus

Hotkey Operation

23

To invoke Hotkey Mode (Mac keyboards):

1. Press and hold Clear key for two seconds

2. Press and hold Minus key [ - ] for one second

3. Release Minus key [ - ] and within one second also release Clear key

The KVM will now enter Hotkey mode; indicated by blinking of the Caps
Lock LED. On some MAC keyboards, this LED is located on the center
of the Caps Lock key.

Mac keyboard

Hotkey Operation

Clear

Minus

24

Hotkey Operation

Note:

• If using the

Num Lock

and

Minus

key to invoke Hotkey function is not optimal for your setup, refer to

the next page to change the hotkey invocation keys.

When Hotkey Mode is active, the Caps Lock and Scroll Lock LEDs flash in succession to indicate that
HSM is in effect. They stop flashing and revert to normal status when you exit HSM.

Ordinary keyboard and mouse functions are suspended – only Hotkey compliant keystrokes and mouse
clicks can be input.

At the conclusion of some hotkey operations, you automatically exit Hotkey mode. With some operations,
you must exit manually by pressing the Esc or Spacebar on your keyboard.

25

Alternate Hotkey Mode Invocation Keys

In case the default Hotkey Mode invocation keys (Num Lock and Minus) are not optimal in your setup,
you may change them to Ctrl and F12, respectively.

To switch to an alternate Hotkey Mode invocation, do the following:

1. Invoke Hotkey Mode (see page 22 for PC keyboard and page 23 for Mac keyboard)

2. Press and release H

3. This will change the Hotkey Mode invocation key to Ctrl and F12 (instead of Num Lock and Minus).

Note: This procedure is a toggle between the two methods. To revert back to the original HSM
invocation keys, repeat the above procedure again.

Hotkey Operation

26

Hotkey Operation

Alternate Port Switching Keys

The port switching activation keys can be changed from tapping Scroll Lock key twice ([Scroll Lock]
[Scroll Lock]) to tapping Ctrl key twice ([Ctrl] [Ctrl]).

If you have a Mac keyboard (or your keyboard does not have Scroll Lock), you can change the port
switching activation keys by doing the following:

1. Invoke Hotkey Mode (see page 22 for PC keyboard and page 23 for Mac keyboard)

2. Press and release T

Now you can tap [Ctrl], [Ctrl] to initiate port switching (see Table on page 20). Please note that any hotkey
operations in the manual that use Scroll Lock, will now work with the new [Ctrl][Ctrl] port switching key.
Note: This procedure is a toggle between the two methods. To revert back to the original port switching
keys, repeat the above procedure.

27

Hotkey Operation

Keyboard Operating Platform

The GCS1742/GCS1744 default port configuration is for a PC Compatible keyboard operating platform.
If you have a Mac attached to a port, you can change a port’s keyboard operating platform configuration
as follows:

1. Bring the KVM focus to the desired port

2. Invoke Hotkey mode (see page 22-23)

3. Press and release the appropriate Function key (see table).

* The first time the Sun system runs from a port, you must configure its port for the Sun keyboard
operating platform

before

you turn on the system; otherwise, the Sun system will not start.

28

Hotkey Operation

List Hotkey Settings

To see a list of the current hotkey settings, do the following:

1. Invoke Hotkey Mode (see page 22-23)

2. Open a text editor (such as Notepad or Word)

3. Press F4 on your keyboard to ‘paste’ this information

USB Reset

If the USB loses focus and needs to be reset, do the following:

1. Invoke Hotkey Mode (see page 22-23)

2. Press and release F5 function key

Hotkey Beeper Control

The beep sound the KVM makes when switching can be Toggled ON and OFF by doing the following:

1. Invoke Hotkey Mode (see page 22-23)

2. Press and release B

Disable Port Switching Keys

To disable the port switching keys (Scroll Lock or Ctrl), please do the following:

1. Invoke Hotkey Mode (see page 22-23)

2. Press [X] [Enter]

Note: This procedure is a toggle. To re-enable the keys, repeat the procedure above.

29

Hotkey Operation

Firmware Upgrade Mode

To set the GCS1742/GCS1744 in firmware upgrade mode:

1. Invoke Hotkey Mode

2. Key in:

upgrade

3. Press [Enter]

Note: The front panel LEDs will flash to indicate that the KVM is in firmware upgrade mode. To exit
firmware upgrade mode, you must power off the switch.

Restore Default Settings

To reset the GCS1742/GCS1744 to its factory default settings, do the following:

1. Invoke Hotkey Mode

2. Press [R] [Enter]

30

Operation

Sun Keyboard Emulation

31

Operation

Sun Keyboard Emulation

32

MAC Keyboard Emulation

Operation

33

The Windows-based Firmware Upgrade Utility (FWUpgrade.exe) provides a smooth, automated
process for upgrading the KVM switch’s firmware. To run the firmware, you will need to use a windows
based PC with an available serial port.

The Utility comes as part of a Firmware Upgrade Package that is specific for each device. New
firmware upgrade packages are posted on our web site as new firmware revisions become available.
Check the web site regularly to find the latest packages and information relating to them:

http://www.iogear.com

Before You Begin

To prepare for the firmware upgrade, do the following:

From a computer that is not part of your KVM installation, go to the IOGEAR support site and select
the product part number (GCS1742 or GCS1744) to get a list of available Firmware Upgrade
Packages.

Choose the Firmware Upgrade Package you want to install (usually the most recent), and download
it to your computer.

Use the

Firmware Upgrade Cable

provided with this unit, to connect to a serial port on your

computer to the

Firmware Upgrade Port

of your switch.

1.

2.

3.

The Firmware Upgrade Utility

34

Shut down the computers on your MiniView™
Extreme installation and make sure you have set
the KVM in firmware upgrade mode as instructed
under section Hotkey operation

→ →

→ →

→ Firmware

upgrade mode

Make sure the power is plugged into the KVM.

Once the power is plugged in and the switch is set
to upgrade, all of the amber lights on the KVM will
flash once per second. Now you are ready to run
the firmware upgrade utility.

4.

5.

The Firmware Upgrade Utility

35

31

To upgrade your firmware:

Run the downloaded Firmware Upgrade
Package file - either by double-clicking the file
icon, or by opening a command line and entering
the full path to it.

The Firmware Upgrade Utility

Welcome

screen

appears:

Read and

Agree

to the License Agreement

(enable the I Agree radio button).

1.

2.

Starting the Upgrade

The Firmware Upgrade Utility

36

3. Click Next to continue. The Firmware Upgrade

Utility main screen appears:

The Utility inspects your installation. All the devices
capable of being upgraded by the package are
listed in the

Device List

panel.

The Firmware Upgrade Utility

37

4. As you select a device in the list, its descrip-

tion appears in the

Device Description

panel.

The Firmware Upgrade Utility

38

After you have made your device selection(s),
Click Next to perform the upgrade.

If you enabled

Check Firmware Version

, the
Utility compares the device’s firmware level
with that of the upgrade files. If it finds that the
device’s version is higher than the upgrade
version, it brings up a dialog box informing you
of the situation and gives you the option to
continue or cancel.

5.

If you didn’t enable

Check Firmware Version

, the Utility installs the upgrade files without checking whether

they are a higher level, or not.

The Firmware Upgrade Utility

39

As the Upgrade proceeds status messages
appear in the Status Messages panel, and the
progress toward completion is shown on the

Progress

bar.

After the upgrade has completed, a screen
appears to inform you that the procedure was
successful:

Click Finish to close the Firmware Upgrade
Utility.

The Firmware Upgrade Utility

40

If the upgrade failed to complete successfully a
dialog box appears asking if you want to retry. Click
Yes to retry. If you click No, the

Upgrade Failed

screen appears:

Click Cancel to close the Firmware Upgrade Utility.
See the next section,

Firmware Upgrade Recovery

,

for how to proceed.

Firmware Upgrade Recovery

There are basically three conditions that call for
firmware upgrade recovery:

• When you begin a firmware upgrade, but
decide not to proceed with it.

• When the Mainboard firmware upgrade fails.

• When the I/O firmware upgrade fails.

To perform a firmware upgrade recovery, do the
following:

Slide the

Firmware Upgrade Recovery Switch

(see p. 8 drawing) to the Recover position.

Power off and restart the switch.

Slide the

Firmware Upgrade Recovery Switch

back to the Normal position.

Repeat Step 2.

1.

2.

3.

4.

Fireware Upgrade

41

Appendix

Troubleshooting

42

Specification

43

Specification

44

Technical Support

If you need technical support, please check out our IOGEAR Tech Info Library (T.I.L.) at
www.iogear.com/support for the latest tips, tricks, and troubleshooting. The IOGEAR T.I.L.
was designed to provide you with the latest technical information about our products. Most of the
answers to your questions can be found here, so please try it out before contacting technical
support.

Technical support is available Monday through Friday from 8:00 am to 5:00 pm PST and can be
reached at [phone].

45

Radio & TV Interference Statement

WARNING!!! This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause interference to radio
communications. This equipment has been tested and found to comply with the limits for a Class B
computing device pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide
reasonable protection against such interference when operated in a commercial environment.
Operation of this equipment in a residential area is likely to cause interference, in which case the
user at his own expense will be required to take whatever measures may be required to correct the
interference.

IN NO EVENT SHALL THE DIRECT VENDOR’S LIABILITY FOR DIRECT, INDIRECT, SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT,
DISK, OR ITS DOCUMENTATION EXCEED THE PRICE PAID FOR THE PRODUCT.

The direct vendor makes no warranty or representation, expressed, implied, or statutory with respect to
the contents or use of this documentation, and especially disclaims its quality, performance, merchant­ability, or fitness for any particular purpose.

The direct vendor also reserves the right to revise or update the device or documentation without
obligation to notify any individual or entity of such revisions, or updates. For further inquires please
contact your direct vendor.

Limited Warranty

Contact info.

23 Hubble • Irvine, CA 92618 • (P) 949.453.8782 • (F) 949.453.8785 • www.iogear.com

®