IOGear GFR201 Memory Bank, Memory Bank Installation Manual

Memory Bank™

USB 2.0 Hi-Speed Flash Card Reader (GFR201 Installation Manual)

Thank you for purchasing IOGEAR’ s® Memory Bank™, one of the only Hi-Speed USB 2.0 flash card readers on
the market. IOGEAR® only manuf actures high quality storage devices so we are sure you will be satisfied with
your purchase. IOGEAR® is dedicated to customer service and satisfaction, and wishes y ou the best with your
new Memory Bank™.

To better serve you, IOGEAR® offers an arr a y of additional USB 2.0, USB, FireWire, KVM, and other peripheral
products. For more inf ormation, or to purchase additional IOGEAR® products, visit us at www.IOGEAR®.com.

We hope you enjo y using your Memory Bank™, yet another first-rate connectivity solution from IOGEAR®.

© 2002 IOGEAR®. All Rights Reserved. PKG-M0012

IOGEAR®, the IOGEAR® logo, Memory Bank™, are trademarks or registered trademarks of IOGEAR® Inc. Microsoft and Windows are
registered trademarks of Microsoft Corporation. IBM is a registered trademark of international Business Machines, Inc. MAC, Macintosh,
G3, G4, iMac, Apple are registered trademarks of Apple Computer, Inc. Classic is a registered trademark, licensed to Apple Computer, Inc.
Finder is a trademark of Apple Computer, Inc. All other brand and product names are trademarks or registered trademarks of their
respective holders. IOGEAR® makes no warranty of any kind with regards to the information presented in this document. All information
furnished here is for informational purposes only and is subject to change without notice. IOGEAR® assumes no responsibility for any
inaccuracies or errors that may appear in this document. Reproduction in whole or part without per mission is prohibited.

Table of Contents

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Package Contents
Overview
Features
Requirements
Introduction
Installation of Memory Bank™
Installation of Memory Bank™ software
Connecting Memory Bank™ to Your Computer
Device Remov al
Driver Removal
Care & Handling
T rouble Shooting
T echnical Support
Appendix
Specification
Radio & TV Interf erence Statement

Limited Warranty

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Table of Contents:

2

Package Contents

This package contains:

1 Memory Bank™ Flash Card Reader
1 IOGEAR Installation CD
1 Pow er Adapter
1 User Manual
1 Warranty Card

If any of the items are missing or damaged please contact your dealer immediately .

3

Overview

Overview

The Memory Bank™ USB 2.0 Flash Card Reader is yet another innovativ e Hi-Speed USB 2.0 solution developed
by IOGEAR®. The Memory Bank™ offers a complete high speed storage solutions at the fraction of the cost of
other external flash card readers.

Setup is fast and easy. Simply plug in the drive and install the software and you’re ready to go. The Memory
Bank™ offers a f eature rich interface, complete with the latest in Hi-Speed technology.

IOGEAR® brings the next generation of USB to your computer . You will enjoy the conv enience and reliability that
has made traditional USB an industry standard when it comes to connecting multiple high-tech peripheral devices.
USB 2.0 is the next gener ation of USB connectivity , providing additional bandwidth thus broadening the r ange of
peripherals that may be attached to your computers. USB 2.0 allows you to move data at a blazing rate of 480
Mbps (Megabits per second). Hi-Speed USB 2.0 is fully backward compatible with the first generation of USB
devices. With the increase in speed, USB 2.0 offers increased functionality , allo wing more de vices to share the
increased bandwidth.

USB 2.0 is the right choice for your e xternal storage environment.

4

Features

Features

- 40 Times F aster Than The Original USB

- Supports High Speed Data Transfer Rates of up to 480 Mbps

- Supports Windows® 98, 98SE, 2000, ME, XP

- Fully Backward Compatible With USB 1.1

- Hot Swappable - Plug-N-Play

- Mass Storage Compliant

- Convenient Size f or easy placement

- 3-Y ear Limited W arranty

5

For PC Users

- PC compatible 200 MHz or greater

- PC running Windows® 98SE, 2000, ME, XP

- Minimum 64MB RAM

- CD-ROM drive

- Availab le Hi-Speed USB 2.0 P ort

For Mac Users*

- Mac OS X or Later

- Av ailable Hi-speed USB 2.0 P ort

- CD-ROM drive
* Base Upon the Availability of the Mac Driv er

Accessories / additional Products

Hi-Speed USB 2.0 PCI Card (GIC250U)
Hi-Speed USB 2.0 PCMCIA CardBus Card (GPU202)
HI-Speed USB 2.0 / FireWire Combo Card (GUF220)

Requirements

6

Introduction

Introduction of the Memory Bank’s Underlying Technology

Hi-Speed USB 2.0 is the backbone of our Memory Bank™ Compact Flash Card Reader. USB 2.0 is the next
generation of USB connectivity, providing additional bandwidth thus broadening the range of peripherals that
may be attached to your computers. USB 2.0 will move data at a b lazing r ate of 480 Mbps (Megabits per sec­ond), and is fully backward compatible with the first generation of USB de vices. With the increase in speed, USB

2.0 will offer increased functionality , allo wing more devices to share the increased bandwidth.
With the increase in demand for USB 2.0 products IOGEAR® decided to provide our customers with a total

solution. W e have taken some of the top peripherals on the market and ha ve upgr aded them to the new USB 2.0
standard.

USB is now faster and easier to use than it has e ver been. Moving data at a b lazing speed of 480Mbps (40 times
faster than the original USB) now allows for high speed devices to take full advantage of the bandwidth and
reliability offered by the ne w technology .

7

Introduction

This manual contains information on the installation and capabilities of your ne w Memory Bank™ Flash Card
Reader.

In sections of the manual where sequential steps are listed, each action is listed with no indentation. Additional
text is included, but indented, to further explain each of these actions. A glossary has been added at the end of
the manual so you ma y look up unfamiliar terms.

A few things should be mentioned bef ore explaining the installation procedure:
All IOGEAR® Memory Bank™ Flash Card Readers are tested before they are shipped.
The connectors on a Hi-Speed USB 2.0 cable designed in such a wa y as to prevent plugging the cab le in upside

down, backwards, or into a diff erent type of connector .
At time of print, most computers do not have Hi-Speed USB 2.0 capabilities. To ensure optimum compatibility,

please make sure your computer is USB 2.0 compatible or has had a USB 2.0 upgrade card added to your
computer system.

8

1

2

Pictorial Introduction

Front View

1. P o wer Indicator Light

2. Flash Card Eject Button

9

1

2

Pictorial Introduction

Back View

1. Hi-Speed USB 2.0 Cable with Connector

2. Pow er P ort

10

Installation of Memory Bank™

Step. 1 Inspect Flash Card Reader and enclosed parts

1 Flash Card memory reader
1 AC adapter (included)
1 Installation CD (included)

Make sure your computer is not powered up

Step. 2

Step. 3

Insert mini plug into Memory Bank™ power port

11

Intallation of Memory Bank™

Step. 5

Insert USB plug into available USB 2.0 port on your computer

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Insert the IOGEAR Installation CD into your
computer’s CDR OM tr a y (It is not necessary to
install this driver under Window 2000, ME, and XP).

Installation of Memory Bank™ Software

Select “Memory Bank™” in My Computer .

Double click “Memory Bank™” driver .

Step. 1

Step. 2

Step. 3

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Step. 4

Click “Ne xt” on Installation Wizard screen.

(Continued) Step. 5

We recommend to choose “Complete” when
prompted how to install.

Step. 6

After the installation, you will be able to find
the flash card reader in My Computer when
power is applied to the Memory Bank™

Installation of Memory Bank™ Software

14

2

1

Note: Before you begin, please make sure that the pow er to the device and y our computer has been turned

off.

Step 1. Plug the P ower adapter into the side of the Memory Bank™ in the power port (Bus Power can support
most applications, but using the power adapter will assure the best performance).
Step 2. Plug the Hi-Speed USB 2.0 Cable (Type A Connector) into the Hi-Speed USB 2.0 Port (T ype A

Slot) located on the back of your computer in the PCI Card Bays .

Connecting Memory Bank™ to Your Computer

15

3

Step 3. Plug the power adapter into an av ailable AC outlet in y our ccomputers power strip or in an availab le wall

socket nearby.
Note: Take care when inserting the flashcard media in the reader. The module is key ed so it will only fit into the

socket in one direction. If you insert the media and it does not insert into the socket all the way easily,
remove and re v erse rotate the position and reinsert the media into the socket.

Connecting Memory Bank™ to Your Computer

16

Before you unplug the Memory Bank™, click on
the green arrow on the lower right cor ner of the
Window.

A message of [safely Remove…] will appear , click
on this message to remove the de vice.

Device Removal

Step. 1 Step. 2

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Device Removal

The system will tell you that you can safely unplug y our Memory Bank™ now .

Device Removal Continued
Step. 3

18

Driver RemovalDriver Removal

Driver Removal

Step. 1

Follow the path of “Start”>”Settings”>”Control Panel”.

Step. 2

Click on “Add/Remov e Programs”.

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Step. 3

The “Add/Remove Programs Properties” will
appear. Select [TPP Storage Driver ...], then click
“Add/Remove”.

Step. 4

Click on “OK” when the system ask y ou if y ou want to
remove driver .

Step. 5

After the removal of the driver , select Restart
Computer and click on Finish.

Driver Removal

20

Care & Handling

Care & Handling of your Memory Bank™ flash card reader

Y our IOGEAR® stor age device is a high perf ormance Hi-Speed USB 2.0 flash card reader (Memory Bank). The
socket that reads the inf ormation on the media is a fragile piece of technology . Therefore, care m ust be taken not
to bump the Memory Bank™ while it is operating. Care must also be taken not to bump the Memory Bank™
excessively when the drive is not in use .

T o insure the maximum reliability of the Memory Bank™ please follo w the guidelines listed below:

- DO NOT mov e or bump the reader while it is operating.

- DO NOT open the reader case f or it will V OID y our WARRANTY.

- Keep all cables out of isles and off desktops where they can be hook ed and pulled.

- Keep the reader firmly secured in the shipping container when shipping the reader.

- Keep the environment around the reader clean and free of e xcessive dust and chemicals.

- Use a damp cloth to clean the reader. NEVER put cleansers directly on the reader case.

- Use surge protectors with the reader.

- DO NOT e xpose the Memory Bank™ to extreme temperatures.

- DO NOT e xpose the Memory Bank™ to direct sun light for extended periods of time.

- DO NOT get the Memory Bank™ wet.

- DO NOT place the Memory Bank™ in an area with an excessive amount of dirt.

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Trouble Shooting

Basic Troubleshooting
Memory Bank™

- Make sure the card reader is powered up bef ore you start your computer .

- Make your new IOGEAR® Memory Bank™ is the only de vice hooked into the USB 2.0 port.

- Do not use a hub or repeater in connecting your card reader to the computer .

- Check all the cable connections.

- Make sure you hav e Critical Updates from the Microsoft® Website at http://windowsupdate.microsoft.com;
then, click on “Product Updates”, select the latest Critical Update package f or your Windo ws® OS, and
then click “Download”.

Other Issues

At the very least, make sure your computer has all av ailable updates pro vided by the manuf acture of both your
hardware and software. Updates can be f ound at http://www.versiontracker.com or http://www.download.com.
Upgrade your CPU firmware to the latest revision. Please read all text on the download pages to determine
which firmware update is appropriate for your computer .

22

OSD Opera­tion

Trouble Shooting

Notes:

All URLs are subject to change. If the URLs listed in this manual are no longer valid, y ou can find the majority of
necessary updates at http://www.versiontracker.com or http://www.download.com.

Contacting IOGEAR® Service Support

If you are still experiencing problems using y our IOGEAR® Memory Bank™, please follow the directions below on
contacting IOGEAR’s Service Support department for your technical support needs.

23

OSD Opera­tion

Technical Support

To help IOGEAR® customers obtain the highest level of performance form their Memory Bank™, IOGEAR®
Service Support team is available to answer your technical questions. Do not hesitate to call if you are having
trouble getting your drive to work correctly. Service Support can be reached at IOGEAR® from 8am to 5pm
Pacific Standard Time, Monday through F riday or at the f ollowing address:

23 Hubble Drive
Irvine, CA 92618

Please be ready to give a brief description of the problem, and what you were doing when the problem occurred,
before calling Service Support. The Service Support representative will be able to serve you much quic ker if you
are prepared to answer the ten questions listed below .

1) What is the purchase date and serial number of the flash card reader?

2) W ere any messages displayed on the screen when the error occurred? If so , what was the exact wording of the
message?

3) What type of Computer are y ou using?

4) When does the prob lem occur?

5) Can the problem be reproduced? If so, what are the steps necessary to reproduce the problem?

6) What version of the OS are y ou using?

7) Are you on a network? If so, what type of netw ork is it?

8) What hav e you already tried to get the problem resolv ed?

9) What type of data are you trying to record?

24

Appendix

Glossary
Desktop - The background area on the computers monitor screen. This area also includes the menu bar.

Document windows are not part of the desktop; rather the y sit on the desktop.
Icon - Symbols used to represent a particular object. For example a disk has an icon on the desktop which

represents the disk. When you doub le click the disk icon it tells finder to display inf ormation related to that disk.

Mount - Makes the computer aware of a disk.
Power Adapter P ort - The plug on the Memory Bank™ into which the power-cord is plugged into.
Service Support - The team of IOGEAR emplo yees dedicated to help y ou resolve your technical issues .
Spin down - The act of the disk inside the driv e or cartridge ceasing its rotation.
Spin up - The act of the disk inside the driv e getting up to the proper rotations per minute. The disk inside the

drive must spin at the proper speed for the disk to w ork.

25

Specification

Product Specification (MODEL: GFR201)

Function Specification

Power Consumption 8w

Connector Type

USB Type A

Storage Temperature

0-70 C (Celsius)

Operating Temperature

20-50 C (Celsiu s)

Operating Humidity

20 to 89% (Non Co nd ensi ng)

Dimensions

3.25" x 2.75" x 4.0"

Weight

1.1 Lbs.

EMI

FCC Class B

26

Radio & TV Interference Statement

Radio & TV Interference Statement

WARNING!!! This equipment generates, uses and can r adiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause interference to r adio communications. This equipment
has been tested and found to comply with the limits for a Class B computing de vice pursuant to Subpart J of Part
15 of FCC Rules, which are designed to provide reasonable protection against such interference when operated in
a commercial environment. Operation of this equipment in a residential area is likely to cause interf erence, in
which case the user at his own expense will be required to take whate ver measures ma y be required to correct
the interference.

27

Limited Warranty

IN NO EVENT SHALL THE DIRECT VENDOR’S LIABILITY FOR DIRECT, INDIRECT , SPECIAL, INCIDENTAL
OR CONSEQUENTIAL DAMA GES RESULTING FROM THE USE OF THE PRODUCT, DISK, OR ITS DOCU­MENTATION EXCEED THE PRICE PAID FOR THE PRODUCT.

The direct vendor makes no warranty or representation, e xpressed, implied, or statutory with respect to the
contents or use of this documentation, and especially disclaims its quality , performance, merchantability, or fitness
for any particular purpose.

The direct vendor also reserves the right to revise or update the de vice or documentation without obligation to
notify any individual or entity of such revisions, or updates. For further inquires please contact your direct vendor.

Limited Warranty

23 Hubble Drive • Irvine, CA 92618 • (P) 949.428.1111 • (F) 949.428.1100 • www .iogear.com

Contact info.