Iogear GCS1964 User Manual

User Manual

4-Port 4K Triple View DisplayPort KVMPTM Switch with USB 3.0 Hub and Audio

www.iogear.com

©2020 IOGEAR. All Rights Reserved. Part No. M1607. IOGEAR, the IOGEAR logo is trademarks of IOGEAR. Microsoft and Windows are registered trademarks of Microsoft Corporation. IOGEAR makes no warranty of any kind with regards to the information presented in this document. All information furnished here is for informational purposes only and is subject to change without notice. IOGEAR. assumes no responsibility for any inaccuracies or errors that may appear in this document.

Safety Instructions 4

Conventions 5

Introduction 6

Package Contents 6

Features 7

Requirements 8

Operating Systems 8

Overview 9

Hardware Setup 12

Six-Display (DCC Mode) 14

Basic Operation 16

Hotkey Operation 18

Advance Conﬁguration 21

Mouse and Keyboard Emulation 24

Hotkey Settings Mode Summary Table 26

Keyboard Emulation 27

Sun Keyboard 28

Firmware Upgrade Utility 29

Speciﬁcations Chart 32

Troubleshooting 33

Compliance Information 33

Limited Warranty 33

Contact 33

FCC Information 34

Safety Instructions

■ Read all of these instructions. Save them for future reference

■ This device is for indoor use only

■ Follow all warnings and instructions marked on the device

■ Do not place the device on any unstable surface (cart, stand, table, etc.). If the device

falls, serious damage will result

■ Do not use the device near water

■ Do not place the device near, or over, radiators or heat registers

■ The device cabinet is provided with slots and openings to allow for adequate

ventilation. To ensure reliable operation, and to protect against overheating, these openings must never be blocked or covered

■ The device should never be placed on a soft surface (bed, sofa, rug, etc.) as this will

block its ventilation openings. Likewise, the device should not be placed in a built in enclosure unless adequate ventilation has been provided

■ Never spill liquid of any kind on the device

■ Unplug the device from the wall outlet before cleaning. Do not use liquid or aerosol

cleaners. Use a damp cloth for cleaning

■ The device should be operated from the type of power source indicated on the marking

label. If you are not sure of the type of power available, consult your dealer or local power company

■ The device is designed for IT power distribution systems with 230V phase-to-phase

voltage

■ To prevent damage to your installation, it is important that all devices are properly

grounded

■ The device is equipped with a 3-wire grounding type plug. This is a safety feature.

If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not attempt to defeat the purpose of the grounding-type plug. Always follow your local/national wiring codes

■ Do not allow anything to rest on the power cord or cables. Route the power cord and

cables so that they cannot be stepped on or tripped over

■ If an extension cord is used with this device, make sure that the total Ampere ratings

of all products used on this cord does not exceed the extension cord Ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 Amperes.

■ To help protect your system from sudden, transient increases and decreases in

electrical power, use a surge suppressor, line conditioner, or un-interruptible power supply (UPS)

■ Position system cables and power cables carefully; Be sure that nothing rests on any

cable

■ Never push objects of any kind into or through cabinet slots. They may touch

dangerous voltage points or short out parts resulting in a risk of re or electrical shock

■ Do not attempt to service the device yourself. Refer all servicing to qualied service

personnel

■ If the following conditions occur, unplug the device from the wall outlet and bring it to

qualied service personnel for repair o The power cord or plug has become damaged or frayed o Liquid has been spilled into the device o The device has been exposed to rain or water o The device has been dropped, or the cabinet has been damaged o The device exhibits a distinct change in performance, indicating a need for service o The device does not operate normally when the operating instructions are followed

■ Only adjust those controls that are covered in the operating instructions. Improper

adjustment of other controls may result in damage that will require extensive work by a

qualied technician to repair

■ Do not connect the RJ-11 connector marked “UPGRADE” to a public telecommunication

network

Conventions

This manual uses the following conventions

Monospaced Indicates text that you should key in

[ ] Indicates keys you should press. For example, [Enter] means to press the Enter key.

1. Numbered lists represent procedures with sequential steps

■ Bullet lists provide information, but do not involve sequential steps

→ Indicates selecting the option (on a menu or dialog box, for example), that comes next. For example, Start → Run means to open the Start menu, then select Run

Indicates critical information

Introduction

IOGEAR’s GCS1964 4-Port 4K Triple View DisplayPort KVMP Switch with USB 3.0 Hub and Audio takes a giant leap forward in KVM switch functionality by combining KVM switch with a Triple View KVM switch with DisplayPort video interface, 2-Port USB 3.0 hub and

2.1 channel audio for rich bass in surround sound. DisplayPort technology provides up to Cinema 4K - 4096 x 2160 @60Hz and 4K UHD - 3840 x 2160 @60Hz resolution that

displays the most vivid high denition images available while delivering premium sound for

music, movies, and gaming.

GCS1964 allows users to access four DisplayPort computers from a single USB keyboard, USB mouse, HDMI monitors. In addition to the front panel pushbutton and hotkeys, IOGEAR’s GCS1964 offers the latest mouse port-switching functionality to change ports. Power ON detection feature also ensures that if one computer is powered OFF, the GCS1964 will automatically switch port to the next powered ON computer. Video DynaSyncTM optimizes display resolution and enables fast switching between computer sources, eliminating video delays.

With built-in USB 3.0 hub, each connected computer has SuperSpeed 5Gbps transfer rate to all connected peripherals. GCS1964’s independent (asynchronous) switching feature allows the KVM to focus on one computer while the USB peripheral focus on another. This eliminates the need to purchase separate USB hub or stand-alone peripheral sharing device – such as printer server, modem splitter, etc.

Featuring a revolutionary combination of 4K resolutions, the next generation USB 3.0 Hub, and enhanced user-friendly operation, IOGEAR’s GCS1964 provides the latest innovations in desktop KVM technology.

Package Contents

GCS1964

• 1 x 2-Port 4K Triple View DisplayPort KVMP Switch

• 6 x DisplayPort Cables

• 2 x USB 3.0 Cables

• 2 x Audio Cable Set

• 1 x Power Adapter

• 1 x Quick Start Guide

Please verify that all components are present and nothing was damaged in shipping. If you encounter a problem, contact your dealer.

Read this manual thoroughly and follow the installation and operation procedure to prevent any damage to the unit, and/or any of the devices connected to it

Features

• 4-Port 4K Triple View DisplayPort KVMP Switch with USB 3.0 hub and 2.1 surround sound audio

• One USB console controls four computers and two USB 3.0 peripherals

• Video DynaSync

• Computer selection via front panel pushbuttons, hotkeys, mouse

• Independent switching of KVM, USB, and Audio focus

• Superior 4K video quality – 4K UHD (3840 x 2160 @60Hz) and Cinema 4K (4096x2160 @60Hz)

• 2-Port USB 3.0 Hub with SuperSpeed 5Gbps transfer rate

• DisplayPort 1.2 compliant and HDCP compliant

• Supports N-key Rollover

• Supports 7.1 HD audio through DisplayPort

• Full bass response for high quality 2.1 channel surround sound systems

• Power On Detection – if a computer is powered OFF, GCS1964 automatically switches to the next powered ON computer

• Hot pluggable – add or remove computers without turning GCS1964 power OFF

• Mouse emulation or bypass feature supports most mouse drivers and multifunction mice

• Multi-platform support

• Multilingual keyboard mapping supports English, French, German, and Japanese keyboards

• Mac

keyboard support and emulation

• Auto Scan Mode feature to monitor all computers

• Firmware upgradeable

TM1

support optimizes switching between computers, eliminating delays

(NKRO) - permits collision-free keying

, or RS-232 command

Note:

1. DynaSync

support optimizes switching between sources and eliminates boot-up

issue

2. Mouse port switching supported by mouse emulation mode using a USB 3-button mouse wheel

3. Slide the DCC switch to the s (Client) position to allow the GCS1964 to receive RS-232 commands via a DB9 to RJ-45 cable. Please refer to the GCS1964 RS-232 Commands Manual. DB9 to RJ-45 cable is not included.

4. N-key Rollover supports up to 15 simultaneous keystrokes

5. HD audio through DisplayPort cannot be switched independently

6. PC keyboard combinations emulate Mac

keyboards.

Requirements

Console

• 3 x HDMI monitors

• Standard 2 or 3-button wired USB mouse

• Standard 104-key wired USB keyboard

• Microphones and speakers (optional)

Computers

• 3 x DisplayPort ports

• Type-A USB port

• Audio ports (optional)

Cables

We recommend using the included IOGEAR DisplayPort KVM cable sets, designed

specically to work with the GCS1964. Extra cable sets G2L9302U may be purchased

separately.

Note:

The quality of the display is affected by the quality and length of the cables.

If DisplayPort 1.1 cables are being used instead, please make sure that the DisplayPort EQ setting on the monitor is set to auto or DP 1.1

Operating Systems

OS Version

Windows

Linux

Mac

7 / 8 / 10 and higher

RedHat 9.0, Fedora and higher, RHEL AS 4, RHEL 5

SUSE 10 / 11.1 and higher; Open SUSE 10.2; SLES 10 SP1

Debian 3.1 / 4.0

Ubuntu 7.04 / 7.10 and higher

OS 10.1 / 10.2 / 10.3 / 10.4 / 10.5 / 10.7 / 10.8 and higher

4-PORT TRIPLE VIEW DISPLAYPORT KVMP

GCS1964

9 88 8 8

6 7

Overview

GCS1964 Front View

GCS1964 Back View

No. Component Description

1 Port Selection

Pushbuttons

For manual port selection (see Manual Switching)

• Press a port selection pushbutton for longer than two seconds to bring the KVM, USB

hub, and audio focus to the computer connected to its corresponding port

• Press a port selection pushbutton twice to bring the audio focus to the computer

connected to its corresponding port

• Press a port selection pushbutton for less than two second to bring only the KVM focus

to the computer connected to its corresponding port

• Press pushbutton 1 and 2 simultaneously for two seconds

2 Port LEDs The Port LEDs are built into the Port Selection Pushbuttons. The upper LEDs are KVM Port

3 Mode Selection

Pushbutton

4 Console Audio

Ports

5 USB 3.0 Hub USB peripherals (printers, scanners, etc.) can be connected into this port. The built-in USB 3.0

6 DCC Port (Daisy

Chain Control)

LEDs, the lower LEDs are the USB LEDs:

KVM

• Online LED lights DIM GREEN to indicate that the computer attached to the

corresponding port is connected

• Selected LED lights BRIGHT GREEN to indicate that the computer attached to the

corresponding port is the one that has the KVM FOCUS (Selected)

• LED ashes to indicate that the computer attached to its corresponding port is being

accessed under Auto Scan Mode

USB

• Selected LED lights GREEN to indicate that the computer plugged to its corresponding

port has the access to the USB Peripherals

• This pushbutton allows you to cycle through the four focus modes – complete, KVM,

audio and USB

• Press and hold Mode Selection Pushbutton before powering on to enter Firmware

Upgrade Mode

The cables from the main microphone and speakers are to be connected into these audio ports Microphone and speakers connected into these audio ports have priority over those connected in the rear side panel of the GCS1964

ports feature 5 Gbps data transfer rates for compatible USB peripherals.

This RJ-45 port is used to

• Connect two units together when setting up DCC mode for Six-Display mode. See Six-

Display (DCC Mode) for instructions

• Connect an RJ-45 to DB9 cable for RS-232 accesss (cable not included)

Console Ports

8 KVM Ports The KVM cables from the computers are connected into these ports.

9 Power Jack The power adapter cable is connected into this jack.

10 USB 3.0 Hub USB peripherals (printers, scanners, etc.) can be connected into this port. The built-in USB 3.0

11 DCC Switch This switch is used to

The cables from the HDMI monitors, USB keyboard, USB mouse, speakers, and microphone are connected into these ports.

Each connector is marked with an appropriate icon to indicate its use

Each KVM port section is comprised of a microphone jack, speaker jack, USB type B socket and three DisplayPort connectors

ports feature 5 Gbps data transfer rates for compatible USB peripherals.

• Specify the Host (p) and Client (s) when setting up two units in Six-Display DCC mode.

See Six-Display (DCC Mode) for instructions

• Receive RS-232 commands by sliding switch to s position.

Port LED Behavior

The LED of currently focused connectors (KVM, Audio, USB Link) will be fully-lit

The LED(s) of KVM connectors not currently focused but connected will be half-lit

The LED(s) of Audio and USB link connectors not currently focused will be dimmed

Mode Selection Pushbutton and Mode LED Behavior

Pressing the Mode Selection Pushbutton different number of times will light up different Mode LED, which allows for the follow-up action shown in the table. For more information on the follow-up actions, please refer to Manual Switching

Button Press Mode LED that lights up Follow-up Action

Once KVM, Audio, USB Press any of the Port

pushbutton to select focus for all connectors

Twice KVM Press any of the Port

pushbutton to select focus for the KVM connector

Three times Audio Press any of the Port

pushbutton to select focus for Audio connectors

Four Times USB Press any of the Port

pushbutton to select focus for USB link

Note: When Mode KVM LED blinks, that means the KVM was set to “s” (Client)

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