Invotel SX9600 User Manual

®

Problems Possible Cause / Solution

A B

OFF ON

1.

Player not working or
stopped working

2. No audio on hold

3. Audio quality is poor

4.

Cannot hear the
monitor speaker

• Unplug the power connector wait 30 seconds then plug it back
in. make sure the connector is plugged in securely. Be sure to
observe the LED lights are dancing with volume up.

• Be sure Flash card is inserted all the way into it’s slot securely

• Check audio cord; try re-inserting it again, adjust the volume on

player clockwise to hear it. Try testing player by SPEAKER set to
ON, Be sure Flash card is inserted all the way in. Try MODE A

• Verify that the audio cord is plugged in securely Make sure the
audio volume is not too loud, adjust the volume control counter
clockwise to correct the problem.

• Set Volume to Medium. Adjust the TONE. Try the other RCA
jack.

• Set SPEAKER to ON, MODE A, VOLUME max, confirm you
can hear it. Be sure to re-adjust the VOLUME back to correct
level for on hold

User Manual
Invotel SX9600 Rev 01

Digital Audio System Player

Insert the Flash card into the slot as shown

•

into the blue connector)

• Plug one end of the RCA audio cable into the 8 Ω Red RCA connector of
Player, Plug the other end of the audio cable into your PBX phone
system RCA connector usually labeled as “MOH”.

(If you have regular Non-PBX telephones, plug the other end into the Music-On-Hold
adapter “Audio In” RCA connector instead)

• Set the Volume to mid level by rotating the Volume control on the Player
clock wise as shown.

• Set the MODE switch to A

• Plug the included AC adapter. (110V AC to 9-12V AC/DC)

(be sure to insert the card all the way

Flash Card

Warranty

This product is warranted against defects for a period of Five (5) years from the date of original
invoice. We will repair/replace the product with no charge for parts or labor within this time. To
obtain warranty service the product needs to be returned freight prepaid by the customer with a
copy of original invoice. This warranty does not apply if in the sole opinion of Innovative
Telecommunication Technology, the product has been tampered with or damaged by lightning
or any other acts of nature, misuse, neglect or unauthorized service.

EXCEPT AS SPECIFICALLY PROVIDED IN THIS AGREEMENT, THERE ARE NO OTHER
WARRANTIES, EXPRESSED OR OTHERWISE,INCLUDING, BUT NOT LIMITED TO ANY
IMPLIED WARRANTIES OR MERCHANTIBILITES OR FITNESS FOR A SPECIAL PURPOSE.
IN NO EVENT SHALL INNOVATIVE TELECOMMUNICATION TECHNOLOGY (INVOTEL) BE
LIABLE FOR LOSS OF PROFITS OR BENEFITS, INDIRECT, SPECIAL, CONSEQUENTIAL
OR OTHERWISE ARRISING FROM ANY BREACH OF THIS WARRANTY OR OTHERWISE.

1112 Montana Ave Suite 250 Santa Monica, CA 90403 USA

Toll-Free: 800-747-0708 Tel: [phone] Fax: [phone] http://www.invotel.com

P4

DIGITAL

FLASH MEMORY

Technology

TONE

MODE

SX9600

8Ω 600Ω

Volume

Max

TELEPHONE SYSTEM

MOH Port

RED LED
GREEN LED

9VAC

SPEAKER

110 V

Audio playback starts automatically as soon as the power is connected, the LED
lights dance ON to indicate the device is ON and is playing.

Advanced Features:

Tone control for supper BASS
Dual BANKs
Dual Outputs 8Ω , 600Ω/ 1200Ω
Built-in SPEAKER Transducer
Visual playback indicator with dancing multi-color LEDs
1000 mili Watt amplifier

Package Content:

SX9600 Digital Player Unit
Power Adapter 110v AC to 9V-12V AC or DC 100-600 ma
RCA to RCA audio cord 6 feet long
User’s Manual
MX9008 or MX9017 True Audio Card (optional)

MX9008, MX9017 “True Audio Card”

The MX9008 or MX9017 card is a Flash card that has been pre-recorded with the
audio prior to your installation and it holds the audio all the time even if power is
removed. When the power is restored the play back automatically resumes from the
Flash card.

Make sure the power is OFF prior to inserting this card into the slot.
If you need to re-install the Flash card or install another one be sure to remove the
power by un plugging the 9VAC from the player, then Install the new Flash card.

Unlike other Flash based cards that compress the audio, voice and audio signals are
recorded directly into solid state memory in the MX9008/MX9017 cards in their
natural, un-compressed form, providing superior quality voice and music
reproduction. MX9008/MX9017 cards has 100 -year retention time at zero power
and can be re-recorded 100,000 times.

BANK Selection

If your Flash card was pre-recorded with dual audio files, you may flip the MODE
switch to B for immediate play back of the 2nd audio file.
Examples are recordings for “Holidays”, special events, weekend special sales,
promotions, etc.

Adjusting Output VOLUME

Use the VOLUME control to adjust the output level. If the On Hold audio volume is
too low turn the VOLUME control clockwise; If it is too loud turn the VOLUME control
counter clockwise to desired level.

please note: use the royalty-free music titles to avoid annual licensing
payments to ASCAP and BMI for playing those titles on-hold

Adjusting Output TONE

You may use the TONE control to adjust the output frequency. This is a very
important function and it will make the audio sound much better on some phone
systems. Turning the TONE control clockwise amplifies the high frequencies while
turning it counterclockwise increases the low frequencies and provides supper BASS.

Dual Output RCA 8ΩΩΩΩ & 600/1200ΩΩΩΩ

There are 2 RCA output jacks on SX9600 the 8 Ω and 600 Ω, you can use either
output that works better for your phone system. The 8Ω RCA has an amplified 1000
mili-watt direct audio output, the 600Ω RCA provides automatic 600Ω/1200Ω
transformer isolated output.

SPEAKER

The SPEAKER switch allows you to hear the audio being played by the SX9600 built­in speaker transducer. Turn SPEAKER ON to hear the audio for your testing
confirmation purposes, turn it OFF other times. Note: Do not adjust VOLUME too
loud to hear the speaker better, this could make your On Hold audio very loud. Use
this switch to confirm that player is playing then set the VOLUME back to the
acceptable level required for your phone system.

Specifications

File Formats supports all sound file format such as Windows .wav, MP3, WMA

etc.

Frequency response 20Hz to 20 KHz.
Sampling rate supports both 8-bit and 16-bit uncompressed PCM sampled at

8, 11, 12, 16, 22, 24, 32, 44 & 48 KHz

Distortion less than 0.1% THD
Audio Quality supports better than CD Quality at 188 KB/s
Special effects: supports Windows Media Files and SRS WOW Effects
Memory Capacity 1 to 17 minutes
Maximum audio storage 17 minutes 00 seconds @ full 188 KB/s sample rate.
Memory Type (MX9008/MX9017 cards) Multi-level Flash, 100 years retention

time at no power, 100K re-recordable

Playback auto-repeat
Message loading card load, direct via Flash card
Power supply 110VAC 60 Hz. To 9-12VAC or DC 100 to 600ma
Audio output 1000 mili watts, Mono RCA jack, adjustable volume, 2V p-p @ 8Ω

4V p-p @ 600Ω, 8V p-p @1200Ω

Size 5.5” x 4” x 1.5”

Color Black
Weight 0.5 pounds (0.80 pounds with power supply)

(L x W x H)

MX9008/MX9017 1.5” x 1.5” x 0.37”

(L x W x H)

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