Invotel SX9000 User Manual

®

level model such as model SX9200

Problems Possible Cause / Solution

1.

Player not working or
stopped working

2. No audio

3. Audio quality is poor

4.

Audio not loud enough
at highest volume

• Unplug the power connector wait 30 seconds then plug it back
in. make sure the connector is plugged in securely. Be sure to
observe the Green LED light turns ON.

• Be sure MX9000 card is inserted all the way into it’s slot securely

• Check audio cord; try re-inserting it again, adjust the volume on

player clockwise if needed to hear it.

• Be sure MX9000 card is inserted all the way into it’s slot securely

• Verify that the audio cord is plugged in securely Make sure the

audio volume is not too loud, adjust the volume control counter
clock wise to correct the problem.

• Set Volume to Medium.

• Make sue the problem occurs on any phone not just one of the

phones

• On some PBX phone systems you may need a higher output

Warranty

This product is warranted against defects for a period of Three (3) years from the date of
original invoice. We will repair/replace the product with no charge for parts or labor within this
time. To obtain warranty service the product needs to be returned freight prepaid by the
customer with a copy of original invoice. This warranty does not apply if in the sole opinion of
Innovative Telecommunication Technology, the product has been tampered with or damaged
by lightning or any other acts of nature, misuse, neglect or unauthorized service.

User Manual
AudioImage

Digital Audio System Player

Insert the MX9000 “True Audio Card” into the slot as shown

•

insert the card all the way into the blue connector)

• Plug one end of the RCA audio cable into the Red RCA connector of
Player, Plug the other end of the audio cable into your PBX phone
system RCA connector usually labeled as “MOH”.

If you have regular Non-PBX telephones, plug the other end into the

Music-On-Hold adapter “Audio In” RCA connector instead.

• Set the Volume to ¾ up by rotating the Volume control on the Player
clock wise as shown.

• Plug the included AC adapter. (110V AC to 9V AC)

DIGITAL

FLASH MEMORY

Technology

SX9000 Player

™

SX9000 Rev 01

MX9000 Card

(be sure to

EXCEPT AS SPECIFICALLY PROVIDED IN THIS AGREEMENT, THERE ARE NO OTHER
WARRANTIES, EXPRESSED OR OTHERWISE,INCLUDING, BUT NOT LIMITED TO ANY
IMPLIED WARRANTIES OR MERCHANTIBILITES OR FITNESS FOR A SPECIAL PURPOSE.
IN NO EVENT SHALL INNOVATIVE TELECOMMUNICATION TECHNOLOGY (INVOTEL) BE
LIABLE FOR LOSS OF PROFITS OR BENEFITS, INDIRECT, SPECIAL, CONSEQUENTIAL
OR OTHERWISE ARRISING FROM ANY BREACH OF THIS WARRANTY OR OTHERWISE.

1112 Montana Ave Suite 250 Santa Monica, CA 90403 USA

Toll-Free: 800-747-0708 Tel: [phone] Fax: [phone] http://www.invotel.com

P4

Volume Control

Audio Out RCA

Max

Power ON LED

110 V

9V AC

Audio playback starts automatically as soon as the power is connected, the
Green LED light turns On to indicate the device is ON and is playing.

Package Content

SX9000 Digital Player Unit

Power Adapter 110v AC to 9V AC 100 ma

RCA to RCA audio cord 6 feet long

User’s Manual

MX9000 True Audio Card (optional)

MX9000 Card “True Audio Card”

The MX9000 card is a Flash card that has been pre-recorded with the audio
files prior to your installation and it holds the audio all the time even if power
is removed. When the power is restored the play back automatically resumes
from the MX9000 card.

Make sure the power is OFF prior to inserting this card into the slot.
If you need to re-install the MX9000 card or install another MX9000 card be
sure to remove the power by un plugging the 9V from the player, then Install
the new MX9000 card

Unlike other Flash based cards that compress the audio, voice and audio
signals are stored directly into solid state memory in the MX9000 card in their
natural, un-compressed form, providing superior quality voice and music
reproduction. MX9000 card has 100 -year retention time at zero power and
can be re-recorded 100,000 times.

Adjusting Output Level

Use the Volume control to adjust the output level. If the Music On Hold
volume is too low turn the Volume control clockwise; If the Music On Hold
sounds too loud turn the Volume control counter clockwise to desired level.

[please note some music titles are not royalty-free and you may want to use the royalty-free
music titles to avoid annual licensing payments to ASCAP and BMI for playing those titles on­hold]

Specifications

File Formats
Supports any sound file format such as Windows .wav, MP3, WMA etc.

Frequency response 150Hz to 14.4 KHz.

Sampling rate

Supports both 8-bit and 16-bit uncompressed PCM sampled at 8, 11, 12,

16, 22, 24, 32, 44 & 48 KHz

Distortion less than 0.5% THD

Audio Quality
Supports better than CD Quality at 188 KB/s

Special effects:

Supports Windows Media Files and SRS WOW Effects

Memory Capacity (MX9000 card)

1 to 16 minutes
Maximum audio storage 8 minutes 40 seconds @ full 188 KB/s sample

rate.

Memory Type (MX9000 card)

Multi-level Flash, 100 years retention time at no power, 100K re-

recordable

Playback Auto-repeat

Message loading

Direct via MX9000 card

Power supply

110VAC 60 Hz. To 9VAC 100ma

Audio output

Mono RCA jack, Adjustable volume, 1.5V p-p @ 8Ω , 3V p-p @ 600Ω

Size 4” x 2” x 0.9” (L x W x H) MX9000 1.5” x 1.5” x 0.37”

Color Black

Weight 0.2 pounds (0.50 pounds with power supply)

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