99 Washington Street
Melrose, MA 02176
Fax 781-665-0780
TestEquipmentDepot.com
Problems Possible Cause / Solution
1. Player not working or
stopped working
2. No audio on hold
3. Audio quality is poor
4. Cannot hear the
monitor speaker
• Unplug the power connector wait 30 seconds then plug it back
in. make sure the connector is plugged in securely. Be sure to
observe the LED lights are dancing with volume up. Be sure
MX9000 card is inserted all the way into it’s slot securely
• Check audio cord; try re-inserting it again, adjust the volume on
player clockwise to hear it. Try testing player by SPEAKER set to
ON. Try BANK 1
• Verify that the audio cord is plugged in securely Make sure the
audio volume is not too loud, adjust the volume control counter
clock wise to correct the problem.
• Set Volume to Medium. Adjust the TONE. Try the other RCA jack
• Be sure the recording volume is correct in “Email or CD Auto
Load”, re-adjust the PC/CD player volume controls as per page 4
and then play the email or CD player again to re-record.
• Set SPEAKER to ON, BANK 1, VOLUME max, confirm you
can hear it. Be sure to re-adjust the VOLUME back to correct
level for on hold-
Warranty
This product is warranted against defects for a period of Three (3) years from the date of
original invoice. We will repair/replace the product with no charge for parts or labor within this
time. To obtain warranty service the product needs to be returned freight prepaid by the
customer with a copy of original invoice. This warranty does not apply if in the sole opinion of
Innovative Telecommunication Technology, the product has been tampered with or damaged
by lightning or any other acts of nature, misuse, neglect or unauthorized service.
User Manual
AudioImage™ SX9400 Rev 01
Digital Audio System Player/Recorder
• Insert the MX9000 “True Audio Card” into the slot as shown (be sure to
insert the card all the way into the blue connector)
• Connect your PC “speaker out” or CD player Headset jack to the “Audio
IN” jack of the SX9400 using the provided 3.5mm to 3.5mm audio cord &
the “Y” patch cable Note: do not use the “line out” jack ON PC/CD player
• Plug one end of the RCA audio cable into the 8 Ω Red RCA connector
and the other end into your PBX phone system “MOH” RCA connector.
(If you have regular Non-PBX telephones, plug the other end into the Music-On-Hold
adapter “Audio In” RCA connector instead)
• Set the Volume to mid level on the player as shown.
• Set the BANK switch to 1
• Plug the included AC adapter. (110V AC to 9V AC)
MX9000 Card
“Y” Patch cable
SX9400
PC
speakers
or
Headset
PC
Speaker
OUT
or
CD player
Headset
jack
EXCEPT AS SPECIFICALLY PROVIDED IN THIS AGREEMENT, THERE ARE NO OTHER
WARRANTIES, EXPRESSED OR OTHERWISE,INCLUDING, BUT NOT LIMITED TO ANY
IMPLIED WARRANTIES OR MERCHANTIBILITES OR FITNESS FOR A SPECIAL PURPOSE.
IN NO EVENT SHALL INNOVATIVE TELECOMMUNICATION TECHNOLOGY (INVOTEL) BE
LIABLE FOR LOSS OF PROFITS OR BENEFITS , INDIRECT, SPECIAL, CONSEQUENTIAL
OR OTHERWISE ARRISING FROM ANY BREACH OF THIS WARRANTY OR OTHERWISE.
TONE
MIC
REC
IN
DIGITAL
FLASH MEMORY
Technology
BANK
8Ω 600/1200Ω
TELEPHONE SYSTEM
MOH Port
Volume
Max
AUDIO
IN
9VAC
SPEAKER
110 V
If the MX9000 card is already pre-recorded, audio playback starts
automatically as soon as power is connected, the LED lights dance ON.
Advanced Features:
Fully user recordable
Microphone Input jack
“Instant Messager”
“Email Auto Load” and “CD Auto Load”
Tone control for supper BASS
Dual BANKs
Dual Outputs 8Ω , 600Ω/ 1200Ω (new)
Built-in SPEAKER Transducer
Visual playback indicator with dancing multi-color LEDs
1000 mili Watt amplifier
Package Content:
SX9400 Digital Player/Recorder Unit
Power Adapter 110v AC to 9V AC 100 ma
RCA to RCA audio cord 6 feet long
“Y” patch audio cord 6 inch long
3.5mm Male to 3.5mm Male audio cord 12 feet long
3.5mm Male to 3.5mm Female audio cord 12 feet long (for extension )
Stereo Headset with Microphone
User’s Manual
MX9000 True Audio Card
MX9000 “True Audio Card”
The MX9000 card is a Flash card that is usually pre-recorded with the audio
prior to your installation and it holds the audio all the time even if power is
removed. When the power is restored the play back automatically resumes
from the MX9000 card.
Make sure the power is OFF prior to inserting this card into the slot.
If you need to re-install the MX9000 card or install another MX9000 card be
sure to remove the power by un plugging the 9V from the player, then Install
the new MX9000 card
Unlike other Flash based cards that compress the audio, voice and audio
signals are recorded directly into solid state memory in the MX9000 card in
their natural, un-compressed form, providing superior quality voice and music
reproduction. MX9000 card has 100 -year retention time at zero power and
can be re-recorded 100,000 times.
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Test Equipment Depot - 800.517.8431 - 99 Washington Street Melrose, MA 02176
FAX 781.665.0780 - TestEquipmentDepot.com
Manual Recording:
Recording will write over the existing audio in the MX9000 card, be sure to use a
Blank MX9000 card or have the audio source file ready for re-recording if needed.
Set the switch to BANK1 you can fully record any audio into BANK1 from “Audio IN”
or Microphone or Both! you can not manually record into BANK2
Recording from Microphone refer to page 5 picture, connect the Headset and
microphone, set to BANK 1, press REC to stop the play back, Green light turns
OFF. Device is now ready for your recording, Press REC to start the recording and
begin speaking into the microphone, the RED light turns ON to indicate recording is
in progress, when you are done press REC to stop it, Play back automatically
resumes. Repeat if needed.
Recording from external source:
You may connect the headset but do not connect
the microphone. Connect the Audio IN to your
audio source speaker or headphone jack using
the provided 3.5mm to 3.5 mm audio cord.
Press REC to stop the playback Green turns OFF
Start your music/audio and press REC now to start
recording, RED light turns ON to indicate recording in progress.
Press REC to stop at the end of your music
Recording from microphone with background Music: refer to above but connect
the microphone as well. Using your PC volume control or Volume pot on your CD
player lower the volume when you want to record your message, then turn it back up
at end of your message to simulate Fade in/Fade out.
Specifications
File Formats supports any sound file format such as Windows .wav, MP3, WMA, etc.
Frequency response 20Hz to 20 KHz.
Sampling rate 8-bit/16-bit uncompressed PCM @ 8, 11, 12, 16, 22, 24, 32, 44 & 48 KHz
Distortion less than 0.1% THD
Audio Quality supports better than CD Quality at 188 KB/s
Special effects: supports Windows Media Files and SRS WOW Effects
Memory Capacity 1 to 16 minutes (8 minutes 40 seconds @ full 188 KB/s sample rate).
Memory Type Multi-level Flash, 100 years retention time at no power, 100K re-recordable
Playback auto-repeat
Message loading “Email Auto Load”, Manual push button load or Card load(MX9000)
Power supply 110VAC 60 Hz. To 9VAC 100ma
Audio output 1000 mili watts, Mono RCA jack, adjustable volume, 2V p-p @ 8Ω 4V p-p
@ 600Ω, 8V p-p @1200Ω
Size 5.5” x 4” x 1.5” (L x W x H) MX9000: 1.5” x 1.5” x 0.37” (L x W x H)
Color Black
Weight 0.5 pounds (0.80 pounds with power supply)
please note: use the royalty-free music titles to avoid annual licensing
payments to ASCAP and BMI for playing those titles on-hold
AUDIO IN
PC
CD player
Radio etc.
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