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If your air conditioner is not working properly, please check the following before asking for help. After checking the
following point and the A/C is still not working normally, please contact the nearest service center to examine it.
The A/C does not start
The A/C stops soon after
started, screen displays
“E1”
The A/C stops soon after
started, screen displays
“E2”
TEMP. indicates 0
and
the COOL mode is not
working
Poor cooling performance
Poor heating performance
1. No power
2. Electricity leakage switch shut down
3. Voltage too low
4. Operation key turned off
5. Controlling circuit troubles
1. Blocking in front of condenser
2. Controlling circuit troubles
3. Cooling operation when outdoor temp. is
above 43
4. The tube pressure is too high.
1. Indoor fan motor doesn’t work or air outlet
get blocked
2. Indoor temp. is below 18
3. Wire of tube temp. sensor broken
4. Tube temp. sensor not in place
5. Controlling circuit troubles
6. Electricity leakage of capacitor
1. Wire of room temp. sensor broken
2. room temp. sensor not in place
3. Electricity leakage of capacitor
1. Air filter is too dirty or get clogged
2. There are too many people or heating sources
in the room
3. Door or window opened
4. Air in/out is blocked
5. Set temp. too high
6. Leakage of refrigerant
7. Poor performance of room temp. sensor
1. Air filter is too dirty or get clogged
2. Door or window opened
3. Set temp. too low
4. Leakage of refrigerant
5. Outdoor temp. below-5
6. Controlling circuit troubles
1. Connect to power supply
2. Contact service center
3. Contact electrician or dealer
4. Press Operation key again
5. Contact service center
1. Clear blocking
2. Contact service center
3. Put outdoor unit at shady place
4. Contact service center
1. Contact service center
2. Check if there is the need to turn on the A/C
3. Contact service center
4. Fit tube temp. sensor into place
5. Contact service center
6. Contact service center
1. Connect wire of room temp. sensor
2. Fit room temp. sensor into place
3. Contact service center
1. Clean air filter
2. Clear heating sources if possible
3. Close door and window
4. Clear blocking to insure free air flow
5. Set lower temp.
6. Contact service center
7. Replace room temp. sensor
1. Clean air filter
2. Close door and window
3. Set higher temp
4. Contact service center
5. Heating performance is affected
6. Contact service center
Troubles Possible Causes Solution
Trouble shooting
The A/C stops soon after
started, screen displays
“E3”.
The A/C stops soon after
started, screen displays
“E4”.
1.Leakage of refrigerant
2.Controlling circuit troubles
1.Contact service center
2.Contact service center
1.Leakage of refrigerant
2.Controlling circuit troubles
3.wire of sensor broken
4.Voltage is too low
1.Contact service center
2.Contact service center
3.Contact service center
4.Contact service center