Inventec 2509 User Manual

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C A T A L O G

Chapter I Product Information

1-1 Package Contents

1-2 Features & System Requirements

1-3 Basic Setup

Chapter II System Setup and Basic Operating

2-X Network Setup (Static IP Address)

2-X Network Setup (DHCP / Auto IP Address)

2-X Network Setup (PPPoE Client)

2-2 Network Setup (Web Configuration)

2-3 SIP Server Information Setup

2-4 SIP Server Information Setup (Web

Configuration)

2-5 Accepting and Making Phone Calls

2-6 Calling History

2-7 Call Rejection (DND)

2-8 Using Speakerphone and Headset

Chapter III Advanced Functions and Configurations

3-1 Speed Dial & Advanced Phone Configuration

3-2 Phone Book Management

3-3 Browse System Information

3-4 Change Display Language

3-5 Change Ringer Type

3-6 Adjust the Contrast of LCD Screen

3-7 Select DTMF Modes

3-8 Reboot the IP Phone

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3-9 Factory Reset

Chapter IV Appendix

4-1 Troubleshooting

4-2 Specification

4-3 Firmware Update

4-4 Recover from Unsuccessful Firmware

Update

4-5 Change the Administration Password for

Web Config

4-6 FCC Statements

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1-1 Package Contents

Thank you for purchasing this IP Phone! Before you continue,

here is a list of all contents in your IP Phone package. Please

contact your dealer if any of them is not in your IP Phone

package.



IP Phone (Main Body) 1 pcs



Handset 1 pcs



Handset Cable 1 pcs



A/C Power Adapter 1 pcs



Network Cable 1 pcs



Phone Stand 1 pcs

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1-2 Features & System Requirements

Thanks again for choosing this IP Phone. This IP Phone is a

sophisticated, state-of-the-art internet phone system. Instead of

using conventional PSTN (land line) phone line, it uses IP data

stream to deliver and receive voice calls through internet, you

can make free* calls to other IP Phone, or making / accepting

calls to / from regular land line phone / mobile phone, and the

cost is much cheaper.

Depending on your service provider. In most cases making

phone call to another IP phone via internet is free.

For additional features of this IP Phone, please refer to

following list:

1. Multi-protocol support: This IP phone supports multiple

network protocols for communication and management:

TFTP, FTP, RTP, SNTP, HTTP, SIP, DHCP, PPPoE, and

Telnet.

2. QoS Support: Maximizes network performance.

3. Supports all major network connecting methods.

4. Supports headset and speakerphone for hands-free

operation.

5. Standard CCITT numeric keypad (0-9, * and #) providing

fully phone dialing support, with built-in DTMF tone

generator (You can use numeric keypad to access on-line

banking service, dial extension number…etc.).

6. Large, clear LCD display for information and phone status.

7. Comfortable handset, best for long time operation.

8. 5 speed-dial keys.

9. Access all advanced settings by web browser of your

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computer. You can also access this IP Phone’s advanced

configuration menu by telnet.

10. Built-in Ethernet switch: One for internet, and one for your

computer.

11. Silence suppression, acoustic echo cancellation, and

dynamic jitter buffer technology for better voice quality.

12. Call-ID display2.

13. The ability of upgrading internal firmware: You can enjoy

new functions of this IP Phone when new firmware is

available.

14. <OPTIONAL> Supports IEEE 802.3af Power-over-Ethernet,

this IP phone can get required electrical power by ethernet

cable, therefore no A/C power adapter is required1

This IP Phone must connect to a switch or hub that supports

Power-over-Ethernet, and proper ethernet cable is required.

Depending on service provider.

To use this IP Phone, following items are required:

1. One electrical power outlet, or network hub / switch with

Power-over-Ethernet function.

2. Network Configuration Table, provided by your service

provider.

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1-3 Basic Setup

Before you can use this IP Phone, there’re few steps required.

Please follow the following instructions to setup the IP Phone,

and make it ready to use.

1. Unpack the package, and check if any item is missing.

2. Insert the Ethernet cable (which is connecting to the router

in your network environment. If you use this IP Phone in

your home, in most cases, the router is your ADSL or cable

modem device provided by your ISP; If you use this IP

phone in office, please connect to a network socket near

you, or ask your network administrator).

3. Install the phone stand as described in following picture.

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4. Insert one end of handset cable to handset, as shown below.

5. Insert another end of handset cable to the handset socket

on the phone, as shown below:

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6. Insert the A/C power adapter to the power socket.

7. Insert the power jack of A/C power adapter to this IP Phone,

as shown below.

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8. You should see some text on the LCD screen of IP phone

now. If not, please redo step 5 to 6 until you can see some

text on the LCD screen.

03:12 09/09 0123456

VoIP SIP Phone

Redial

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8.1 This phone will use DHCP (Dynamic host configuration

protocol) to obtain an IP address automatically by default,

so if the network cable is unplugged or the phone is unable

to get an IP address from DHCP Server, the MWI LED (i.e.

the bar-shaped LED located above the LCD) will be

illuminated in red and following message will be shown on

LCD as below:

This message will be shown on LCD until a valid IP address

is obtained from DHCP server. If the phone can not obtain

an IP address for 2 to 3 minutes, it will not try to obtain an IP

address anymore.

8.2 In case you see ‘Loading’ message displayed on LCD for a

while, please check the network cable connected to this

phone, and if the DHCP server is working properly. If you

want to assign an IP address for this phone manually,

please wait for 2 to 3 minutes, and you can enter setup

menu and assign an IP address for this phone manually.

9. Lift the handset now, and you should hear the dialing tone in

the handset. If not, please redo step 3 to 4 again, until you

can hear some voice in the handset.

Loading ….

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When you finish above 8 steps, your IP Phone is ready for use.

Please proceed to next chapter to setup network parameters,

and start to enjoy the functions of this IP Phone!

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2-X Network Setup (Static IP Address)

To setup static IP address, please follow instructions described

in this chapter:

1. Press ‘Menu’ button on IP Phone

2. Press ‘Up’ or ‘Down’ key until ‘3. Setting’ is selected, then

press ‘Select’ key.

3. Press ‘Up’ or ‘Down’ key until ‘4. System Configuration’ is

selected, then press ‘Select’ key.

03:12 09/09 0123456

1. Phone Book

2. Call Records

3. Settings

Select

Exit

03:12 09/09 0123456

1. Phone Book

2. Call Records

3. Settings

Select

Exit

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4. Press ‘Select’ key on ‘1: Network Setting’, and use up or

down key to change network setting to ‘Static’, then press

‘Save’ key.

5. Press ‘Down’ key until ‘2. IP Address (Static)’ is selected,

and press ‘Select’ key. You’ll be prompted to enter IP

address, please use the numeric keypad to input IP address;

To input dot (.), press * key on numeric keypad. For example,

if you want to input IP address ‘192.168.4.50’, you should

press following keys on numeric keypad: ‘192*168*4*50’.

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1. Language

2. Ring Type

3. Contrast

4. System Configuration

03:12 09/09 0123456

1. Network Setting

Static

2. IP Address (Static)

192.168.4.50

Select

Exit

03:12 09/09 0123456

1. Network Setting

Static

2. IP Address (Static)

192.168.4.50

Select

Exit

Select

Exit

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When inputting IP address, each time you press ‘Clear’ key,

you can erase a digit. Before you can input a brand new IP

address, you must clear all previous IP address digits by

pressing ‘Clear’ key for many times. After you’ve inputted

the IP address you want, press ‘Save’ key, or press ‘Cancel’

key to discard.

6. Now you have to set subnet mask. Press ‘Up’ or ‘Down’ key

until ‘3. Subnet mask (Static)’ is selected, then press ‘Select’

key. You’ll be prompted to input subnet mask, please use

the same method described in previous step to input subnet

mask.

7. After subnet mask, it’s time to set default route. Press ‘Up’ or

‘Down’ key until ‘4. Default Router (Static)’ is selected, then

press ‘Select’ key. You’ll be prompted to input the IP address

of the router on your local network, please input here.

03:12 09/09 0123456

1. Network Setting

Static

2. IP Address (Static)

192.168.4.50

Save

Clear Cancel

03:12 09/09 0123456

2. IP Address (Static)

192.168.4.50

3. Subnet Mask (Static)

255.255.255.0

Save

Clear Cancel

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8. You have to set the IP Address of DNS, and this is the last

step of static IP setup. Please press ‘Up’ or ‘Down’ key until

‘5. DNS Server 1 (Static)’ is selected, and input the IP

address of DNS server here.

NOTE: You can set a secondary DNS Server IP address by

move to setup item ‘6. DNS Server 2 (Static)’ and set the IP

address of secondary DNS Server there. At lease one DNS

Server is required to make this IP Phone work properly.

9. After the IP address is set, please move to chapter 2-3 or

2-4 to setup your SIP server information.

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3. Subnet Mask (Static)

255.255.255.0

4. Default Route (Static)

192.168.1.254

03:12 09/09 0123456

4. Default Router (Static)

192.168.4.254

5. DNS Server 1 (Static)

192.168.4.1

Save

Clear Cancel

Save

Clear Cancel

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NOTE: If you only need to change network setting, but don

’t

need to change SIP server information (i.e. this is not an initial

setup), you have to save new network setting and reboot the IP

Phone after all network settings are set. Please refer to step 10 to

11 of chapter 2-3, to save new settings and reboot the IP Phone.

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2-X Network Setup (PPPoE)

By using PPPoE, you don’t have to setup IP address by

yourself. Instead, an IP address will be issued to your IP phone

by internet service provider automatically, which is more

convenient.

To complete your network setup using PPPoE, please follow

instructions described in this chapter:

1. Press ‘Menu’ button on IP Phone

2. Press ‘Up’ or ‘Down’ key until ‘3. Setting’ is selected, then

press ‘Select’ key.

03:12 09/09 0123456

1. Phone Book

2. Call Records

3. Settings

Select

Exit

03:12 09/09 0123456

1. Phone Book

2. Call Records

3. Settings

Select

Exit

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3. Press ‘Up’ or ‘Down’ key until ‘4. System Configuration’ is

selected, then press ‘Select’ key.

4. Press ‘Select’ key on ‘1: Network Setting’, and use up or

down key to change network setting to ‘PPPoE’, then press

‘Save’ key.

5. Press ‘Down’ key until ‘7. PPPoE Username’ is selected, and

press ‘Select’ key. You’ll be prompted to your PPPoE username,

please use the numeric keypad to input your username, press

the same key repeatedly to switch input character in following

list:

1: 1

Select

Exit

03:12 09/09 0123456

1. Network Setting

PPPoE

2. IP Address (Static)

192.168.4.50

Select

Exit

03:12 09/09 0123456

1. Language

2. Ring Type

3. Contrast

4. System Configuration

Select

Exit

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2: AaBbCc2

3: DdEeFf3

4: GgHhIi4

5: JjKkLl5

6: MmNnOo6

7: PpQqRrSs7

8: TtUuVv8

9: WwXxYyZz9

0: 0

*: +?@.

#: #

For example, if you want to input ‘B’, you have to press ‘2’ key

for 3 times repeatedly, and the time between each keystroke is

less and 2 seconds; If the time period between keystroke is

longer than 2 seconds, the cursor will move right and you can

enter a new character. For example, if you want to enter ‘Bc’,

you have to press ‘2’ key for 3 times repeatedly, stop for 3

seconds, and press ‘2’ key for 5 times. To erase a character,

press ‘Clear’ key.

When you finish input your PPPoE username, remember to

press ‘Save’ key to save it, or press ‘Cancel’ to discard. You can

input up to 40 characters.

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6. Now press ‘Down’ key until ‘8. PPPoE Password’ is selected,

and press ‘Select’ key. You’ll be prompted to enter your PPPoE

password, please use the same method described in last step

to enter your password.

7. Please press ‘Down’ key until ‘9. PPPoE Authmode’ is

selected, and press ‘Select’ key. Press up or down key to select

PPPoE authentication mode from ‘PAP’ and ‘CHAP’, after

proper authentication mode is displayed, press ‘Save’ key to

save the setting.

03:12 09/09 0123456

6. DNS Server2 (Static)

168.95.1.1

2. PPPoE Username

Alan

Save

Clear Cancel

03:12 09/09 0123456

7. PPPoE Username

Alan

8. PPPoE Password Alan123

Save

Clear Cancel

Save

Clear Cancel

Save

Clear Cancel

03:12 09/09 0123456

8. PPPoE Password

alan123

9. PPPoE Authmode PAP

Save

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8. After the PPPoE information is set, please move to chapter

2-3 or 2-4 to setup your SIP server information.

NOTE: If you only need to change network setting, but

don’t

need to change SIP server information (i.e. this is not an initial

setup), you have to save new network setting and reboot the IP

Phone after all network settings are set. Please refer to step 10 to

11 of chapter 2-3, to save new settings and reboot the IP Phone.

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2-X Network Setup (DHCP)

By using DHCP, you don’t have to setup IP address by yourself.

Instead, an IP address will be issued to your IP phone by DHCP

server on your local network automatically, which is more

convenient.

To complete your network setup using DHCP, please follow

instructions described in this chapter:

1. Press ‘Menu’ button on IP Phone

2. Press ‘Up’ or ‘Down’ key until ‘3. Setting’ is selected, then

press ‘Select’ key.

03:12 09/09 0123456

1. Phone Book

2. Call Records

3. Settings

Select

Exit

03:12 09/09 0123456

1. Phone Book

2. Call Records

3. Settings

Select

Exit

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3. Press ‘Up’ or ‘Down’ key until ‘4. System Configuration’ is

selected, then press ‘Select’ key.

4. Press ‘Select’ key on ‘1: Network Setting’, and use up or

down key to change network setting to ‘DHCP’, then press

‘Save’ key.

5. Please move to chapter 2-3 or 2-4 to setup your SIP server

information.

03:12 09/09 0123456

1. Language

2. Ring Type

3. Contrast

4. System Configuration

Select

Exit

03:12 09/09 0123456

1. Network Setting

DHCP

2. IP Address (Static)

192.168.4.50

Select

Exit

NOTE: If you only need to change network setting, but don

’t

need to change SIP server information (i.e. this is not an initial

setup), you have to save new network setting and reboot the IP

Phone after all network settings are set. Please refer to step 10 to

11 of chapter 2-3, to save new settings and reboot the IP Phone.

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2-2 Network Setup (Web Configuration)

You can also setup the network by web browser (like Microsoft

Internet Explorer, Firefox, Safari, etc.), which is the easiest way

to have the network setting done.

Before you can setup network by web browser, you must know

the IP address of IP Phone. Please setup a static IP address

first, for PPPoE and DHCP users, please refer to chapter 3-4

‘Browse System Configuration’ to get the IP address of the IP

Phone.

1. Use the web browser on your computer to connect to the IP

address of IP Phone. For example, if the IP Phone’s IP address

is 192.168.4.50, please type ‘http://192.168.4.50’ in the

browser’s address bar. A login window will appear, please enter

the username and password.

NOTE: default username is ‘admin’, and password is blank (do

not fill anything in password field).

NOTE: If the IP Phone uses static IP address, the computer used

for network setup must use the IP address which is in the same

network segment of IP Phone. For example, if the IP address of IP

Phone is 10.1.1.1, and netmask is 255.255.255.0, then the IP

address of computer used for network setup must be 10.1.1.x,

where x = 2 to 254.

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2. After you have logged in, you’ll see the brief information of

current network setting. Please click ‘Network’ link on the left.

3. In here, you can choose connection mode (static IP, PPPoE, or

DHCP), enter IP address for static IP mode, and enter PPPoE

username and password directly on web page. If you want to

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enable VLAN function of PC and phone Ethernet port of this IP

Phone, you can also set it up here.

After you have entered the setting you need, remember to click

‘Submit’ button located at the bottom of the web page, or you

can click ‘ Cancel’ to discard all settings you just entered.

4. Now click ‘Management’ link on the left of webpage, then click

‘Configuration Commit / Reset’ tab. Press ‘COMMIT…’ button,

and you’ll see ‘Configuration OK’ message, which means the

network settings you just made are properly saved.

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5. Please click ‘Management’ link on the left of webpage, click

‘System Restart’ tab, and then click ‘RESTART…’ button. The

IP Phone will reboot. After about 1 minute, your IP Phone will be

ready with new network settings.

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2-3 SIP Server Information Setup

After the network setup is done, you have to setup SIP server

information, so your IP Phone can log onto service provider’s

server.

1. Press ‘Menu’ button on IP Phone

2. Press ‘Up’ or ‘Down’ key until ‘3. Setting’ is selected, then

press ‘Select’ key.

3. Press ‘Up’ or ‘Down’ key until ‘4. System Configuration’ is

selected, then press ‘Select’ key.

03:12 09/09 0123456

1. Phone Book

2. Call Records

3. Settings

Select

Exit

03:12 09/09 0123456

1. Phone Book

2. Call Records

3. Settings

Select

Exit

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4. Press ‘Up’ or ‘Down’ key until ’10. SIP Proxy’ is selected,

then press ‘Select’ key. You’ll be prompted to enter the IP

address of SIP proxy, which is provided by your service

provider. Please use numeric keypad to enter IP address,

remember you can press ‘*’ for dot! After IP address is

entered, press ‘Save’ to keep changes, or ‘Cancel’ to

discard.

5. Now press ‘Down’ key until ’11. SIP PortNum’ is selected,

then press ‘Select’ key. Please enter the SIP server’s port

number provided by your service provider here, by default

it’s ‘5070’.

03:12 09/09 0123456

1. Language

2. Ring Type

3. Contrast

4. System Configuration

Select

Exit

03:12 09/09 0123456

10. SIP Proxy

192.168.4.2

11. SIP PortNum

5060

Save

Clear Cancel

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6. Press ‘Down’ key until ’12. SIP Username’ is selected, then

press ‘Select’ key. Please use the numeric keypad to enter

SIP username here, which is assigned by your service

provider.

7. Press ‘Down’ key until ’13. SIP Phone Num’ is selected, then

press ‘Select’ key. Please use the numeric keypad to enter

SIP phone number here, which is assigned by your service

provider.

03:12 09/09 0123456

10. SIP Proxy

192.168.4.2

11. SIP PortNum 5060

Save

Clear Cancel

03:12 09/09 0123456

12. SIP Username

0123456

13. SIP Phone Num

0123456

Save

Clear Cancel

03:12 09/09 0123456

12. SIP Username

0123456

13. SIP Phone Num 0123456

Save

Clear Cancel

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8. Press ‘Down’ key until ’13. SIP Password’ is selected, then

press ‘Select’ key. Please use the numeric keypad to enter

SIP phone number here, which is assigned by your service

provider.

NOTE: SIP password is hidden by a series of ‘+’ mark when

you’re not editing it.

9. Now you have to set the audio codec of this IP Phone, press

‘Down’ key until ’15. Codec’ is selected, then press ‘Select’

key. Use ‘Up’ or ‘Down’ key to select a codec designated by

your service provider, and press ‘Save’ key to make

decision.

10. After all above settings are done, please press ‘Down’ key

until ’16. Commit Changes’ is selected, then press ‘Select’ key.

03:12 09/09 0123456

14. SIP Password

1234567890

15. Codec

2. Auto – G.711u

Save

Clear Cancel

03:12 09/09 0123456

15. Codec

2. Auto – G.711u

16. Commit Changes

Save changes

Save

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You’ll see ‘’Changes saved’ message displayed on LCD screen,

which means all settings are saved.

11. Please press ‘Down’ key to move to next item ’17. Reboot

System’, and press ‘Select’ key. You’ll see ‘Rebooting’ Message

displayed on LCD screen. Please wait for about 1 minute, after

the reboot procedure is completed, your IP Phone is ready with

new network settings.

03:12 09/09 0123456

15. Codec

2. Auto – G.711u

16. Commit Changes

Changed saved

Select

Exit

03:12 09/09 0123456

16. Commit Changes

Change Saved

17. Reboot System

Press to reboot

Save

Exit

Rebooting . . .

…

Page 34

2-4 SIP Server Information Setup (Web Configuration)

Excepting setup SIP information on your IP Phone, you can

also use web interface to setup SIP information. This is also the

only way to setup multiple sets SIP username and password.

Please refer to chapter 2-5 to open a web connection to your IP

Phone by web browser on your computer, then follow these

instructions to setup SIP information:

1. After you web browser is connected to the IP Phone, please

click ‘SIP’ link on the left.

2. You can enter SIP proxy server’s IP address, port, and every

phone line’s SIP phone number, username, and password here.

If you have more than one SIP phone number, username, and

password, you can input all of them here. Up to 4 sets of phone

number, username, and password us supported.

3. After all SIP information are properly set here, please click

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‘Submit’ button on the bottom of this page, or click ‘Cancel’

button to discard.

4. Now click ‘Management’ link on the left of webpage, then

click ‘Configuration Commit / Reset’ tab. Press ‘COMMIT…’

button, and you’ll see ‘Configuration OK’ message, which

means the network settings you just made are properly saved.

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5. Please click ‘Management’ link on the left of webpage, click

‘System Restart’ tab, and then click ‘RESTART…’ button. The

IP Phone will reboot. After about 1 minute, your IP Phone will be

ready with new network settings.

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2-5 Accepting and Making Phone Calls

After the network and SIP setting are done, you can start to use

your IP Phone to accept and make phone calls.

 Accepting phone calls

Before you can accept phone call, please make sure

that your phone is registered to SIP server. The LCD

screen will be shown as below, which means the IP

Phone has successfully registered.

If the phone is not register to any SIP server, you’ll see

‘Initializing SIP …’ message displayed on LCD screen.

Please check the network cable and network setting again.

03:12 09/09 0123456

VoIP SIP Phone

Redial

03:12 09/09 0123456

Initializing SIP …

Redial

Page 38

After the phone is registered, the phone will ring when

someone’s calling you. You’ll see a flashing red light on the

phone, the phone line selector which remote party is calling

will also be flashing, with the phone number of remote

party displayed on LCD screen.

Just pick up the handset when you hear the phone rings.

After the phone session is end, please make sure the

handset is placed on the IP Phone properly, or you will not

be able to accept next call.

During the phone session, a call timer will be displayed on

LCD screen and start from 00:00:00, it will show the total

time elapsed since the call is established. Also, several

options are available on LCD screen; you can use these

options by pressing corresponding key:

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1002

incoming …

Redial

NOTE

: The phone number may not be displayed if the service

provider does not support this function, please contact your service

provider for detailed information.

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Here are descriptions of these 4 keys:

Trfr: Transfer current phone session to another phone

number, this is called as call transfer. Before you do this,

please tell your remote party to hold online (do not hang up

the phone during transfer), then press ‘Trfr’ softkey, and

you’ll see the following message displayed on LCD screen:

The phone session is currently suspended, and you will

hear dialtone in handset again (your remote party will hear

music now). At this moment, user can decide to use

attended or blind call transfer. If you want to use attended

call transfer, please dial another phone number by numeric

keypad, and you’ll see the following message displayed on

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1002

Connected

00:00:06

Trfr 3-way End Hold

03:12 09/09 0123456

1002 ON HOLD!!

00:00:06

Back

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LCD screen:

Now the IP Phone will connect to the phone number you

just dialed. After the connection is made, you’ll see the

following message displayed on LCD screen:

Press ‘Trfr’ softkey now, and the phone session will be

transferred.

03:12 09/09 0123456

1002 ON HOLD!!

1005 connecting…

00:00:06

Back

03:12 09/09 0123456

1002 ON HOLD!!

1005 connected…

00:00:06

Trfr

03:12 09/09 0123456

transfer completed

Redial

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If you don’t hear dialtone after press ‘Trfr’ key, failed to

transfer the call (hear busy tone in handset), or you

changed your mind during phone transfer, please press

‘Back’ softkey during phone transfer, and you can resume

the original phone session. If the ‘Back’ softkey does not

shown on LCD screen, just put the handset back, and the

original call will come back as an incoming call.

If you want a blind transfer, please dial another phone

number by numeric keypad and end with asterisk key - ‘ * ’,

and you’ll see the following message displayed on LCD

screen:

At this moment, the phone will be disconnected from

original call and transfer to the number you want to

transfer.

3-way: You can invite another people to join your current

phone session, so there’re total 3 parties talking on the

phone (including you), this is called as 3-way conference.

Before you do this, please tell your remote party to hold

03:12 09/09 0123456

(null) disconnected…

Page 42

online, then press ‘3-way’ softkey, you’ll hear dialtone in

handset again, and see the following message displayed

on LCD screen:

You’ll hear the dialtone again. Now please dial the phone

number you want to invite, you'll see the following message

displayed on LCD screen:

After the connection is made, you’ll see the following

message displayed on LCD screen:

03:12 09/09 0123456

1002 ON HOLD!!

00:00:06

Back

03:12 09/09 0123456

1002 ON HOLD!!

1005 connecting…

00:00:06

Back

03:12 09/09 0123456

1002 ON HOLD!!

1005 connected…

3-way

Page 43

Now press ‘3-way’ softkey, and you’ll see following

message displayed on LCD screen:

When you see this message, the 3-way conference is

successfully established. To end 3-way conference, just

hang up the phone.

End: Ends a phone session. You can also hang-up phone

to end a phone session.

Hold: By pressing this key, you can pause the phone

session, and your remote party will not hear anything from

you. To resume, simply press ‘Back’ key.

 Making phone calls

1. If you have multiple sets of SIP phone number,

please select one phone line by pressing

corresponding phone line key 1 – 4 first.

03:12 09/09 0123456

1002,1005 connected

3-way call in progress...

00:00:06

Page 44

2. Life the handset, and dial the phone number by

numeric keypad, just like using a conventional

telephone. If you dialed the wrong number, or the

remote party is not available currently, you’ll see a text

message ‘dialing xxxx failed’, where xxxx is the phone

number you just dialed.

3. After the phone session is end, please make sure

the handset is placed on the IP Phone properly, or you

will not be able to accept phone call.

03:12 09/09 0123456

dialing 1234 failed …

NOTE: You can press

‘#” key after you have entered all

numbers,

this can speed up the dial process.

Page 45

2-6 Calling History

There’s an internal calling history database in this IP Phone.

You can check for all outgoing / incoming phone call history,

and all missed calls (i.e. unanswered calls).

1. Press ‘Menu’ button on IP Phone

2. Press ‘Up’ or ‘Down’ key until ‘2. Call Records’ is selected,

then press ‘Select’ key.

3. There are 3 type of call record available here, you can use

‘Up’ and ‘Down’ key to select one of them, then press ‘Select’

key to view a selected call history.

03:12 09/09 0123456

1. Phone Book

2. Call Records

3. Settings

Select

Exit

03:12 09/09 0123456

1. Phone Book

2. Call Records

3. Settings

Select

Exit

Page 46

Here are descriptions of call histories:

Missed Calls: All unanswered calls will be listed here. You can

use ‘Up’ and ‘Down’ key to move up and down in this list, and

press ‘Dial’ key to make a phone call to the number selected, or

press ‘Delete’ to delete a selected missed call entry. Press ‘Exit’

key to back to previous menu.

Received Calls: All accepted phone calls are listed here. You

can also use ‘Dial’ key to dial the selected number again,

‘Delete’ to key to delete a selected number from list, or press

‘Exit’ to back to previous menu.

Placed Calls: All phone numbers you dialed on the IP Phone

will be listed here. You can use ‘Dial’ key to dial the selected

number again, ‘Delete’ to key to delete a selected number from

03:12 09/09 0123456

1. Missed Calls

2. Received Calls

3. Placed Calls

Select

Clear Exit

03:12 09/09 0123456

1. 5571225

2. 4071243

3. 180

Select

Clear Exit

Page 47

list, or press ‘Exit’ to back to previous menu.

Also, if you didn’t answer a call, you’ll see the following

message displayed on LCD screen:

You can press ‘miss’ key to dial to the number you didn’t answer

(only when the phone number of remote party is available)

03:12 09/09 0123456

VoIP SIP Phone

Redial

Miss

Page 48

2-7 Call Rejection (DND)

If you don’t want to accept phone calls, you can active this

function, which is called as DND – Do Not Disturb.

When you want to activate DND, press ‘DND’ key on the IP

Phone. You’ll see a icon displayed on the LCD screen. When DND function is activated, people who call you will hear

busy tone in his/her telephone, and he/she will think you’re

talking on the phone. You can still make phone calls when the

IP Phone is in DND mode.

When you want to deactivate DND function, press DND key

again, and the on the LCD screen will disappear.

03:12 09/09

0123456 (0123456)

VoIP SIP Phone

Redial

Page 49

2-8 Using Speakerphone and Headset

Excepting use the handset, you can also use speakerphone

and headset, which provides a hands-free phone operating

environment. When you’re working on computer or something

that requires you to use 2 hands, this function will be very

convenient.

 Using speakerphone

There’s a built-in audio amplifier and microphone in

this IP Phone. You can amplify the voice of remote

party by internal speaker, so you don’t have to use

handset to talk.

To use speakerphone, just press ‘SPEAKER’ button

on the IP Phone. You don’t have to pick up the

handset, but just like you do it, you’ll hear the dialtone.

Please dial the phone number as usual, and speak to

the phone.

You can also use speakerphone function to accept

phone call, just press ‘SPEAKER’ button when the IP

Phone rings.

 Using headset

To use headset, please insert the headset’s plug into

headset jack on the IP Phone first, like the figure

shown below:

Page 50

After the headset is connected to the IP Phone, you

can press ‘HEADSET’ button to make and accept calls

by headset, just like using a speakerphone.

WARNING: When you’re using headset, please turn down the

volume. High volume setting would cause damage to your

hearing!

Page 51

3-1 Speed Dial & Advanced Phone Configuration

This IP Phone supports 5 speed dial button (1 to 5), which allow

you assign a phone number to each speed dial button. To set a

phone number for a speed dial button, refer to chapter 2-4 to

open a web connection to the IP Phone, and follow the

following instructions:

1. After your web browser is connected to the IP Phone, click

the ‘System’ link on the left.

2. Here are 5 spaces for speed dial phone number, you can

enter phone number in speed dial number 1 to 5 (Only accepts

numeric characters, i.e. 0-9, no alphabet and symbol is

accepted). To save setting, press ‘Submit’ button on the bottom

of this webpage.

Page 52

You can also define busy forward number (i.e. the number that

incoming call will be transferred to if this phone is set to DND

mode), no answer forward number (i.e. no one answers the

phone when someone calls), and unconditional forward number

(i.e. transfer all incoming calls to this phone numer), and DND

forward number (i.e. the number that incoming call will be

transferred to if this phone is set to DND mode). Also, these 4

numbers are numeric only, no alphabet or symbol is accepted.

These settings can be set by LCD setup menu also, please

refer to instructions given in the later part of this chapter.

The rest items in this webpage are advanced settings, and here

are descriptions of these items:

Inter Digit Time: This is a special system parameter and please

don’t modify the default value of this item unless required by

your service provider.

Page 53

Call Waiting Timer: This is a special system parameter and

please don’t modify the default value of this item unless

requested by your service provider.

End of Dial Key: This is a special system parameter and please

don’t modify the default value of this item unless requested by

your service provider.

DTMF Type: This is a special system parameter and please

don’t modify the default value of this item unless requested by

your service provider.

RFC2833 Payload Type for DTMF: This is a special system

parameter and please don’t modify the default value of this item

unless requested by your service provider.

Handset Volume: You can set the volume level of handset’s

microphone and speaker here. Please input an integer between

0 to 8 in each field (total 9 levels), higher number means louder

voice.

Handsfree Volume: In here you can set the volume level of

speakerphone’s microphone and speaker. Please input an

integer between 0 to 8 in each field (total 9 levels), higher

number means louder voice.

Headset Volume: In here you can set the volume level of

headset’s microphone and earphone. Please input an integer

between 0 to 8 in each field (total 9 levels), higher number

means louder voice.

Page 54

Ring Volume: In here you can set the volume level of ringer,

please input an integer between 0 to 10.

Silence Suppression: This function will cause the IP Phone not

to transfer data when there’s no voice detected from

microphone. If the network connection you’re using is heavily

loaded, please set to ‘Enable’, but you may found that the

quality of voice is worse. You can set to ‘Disable’ to get better

voice quality.

Ring Tone Type: You can select the type of ringtone here. There

are several ringtones available here, please pick your favorite

one!

Voice Codec: Please ask your service provider for proper

setting. If you don’t know what it is, leave it alone.

Forward Timer: This is a special system parameter and please

don’t modify the default value of this item unless required by

your service provider.

Do Not Disturb: You can enable or disable DND function here.

Set Time Zone: Please select a proper timezone setting

according to the timezone of your residence.

NTP Server Address: This IP Phone can adjust the time of

internal clock via network, and you have to set a valid NTP

server address here. Some NTP Server addresses are:

time.nist.gov

poo.ntp.org

Page 55

tick.stdtime.gov.tw

tock.stdtime.gov.tw

time.stdtime.gov.tw

*: It’s recommended to use default value unless modification is

requested by your service provider.

How to set auto-forward number by LCD screen

As instructed before, call forwarding settings can be set by web

interface, but they can be set by LCD screen also:

1. Press ‘Menu’ button on IP Phone, and use ‘Up’ and ‘Down’

key to select the third item: ‘3. Settings’, then press ‘Select’ key.

2. Select ‘System Configuration’ by ‘Up’, ‘Down’, and ‘Select’

key.

03:12 09/09 0123456

1. Phone Book

2. Call Records

3. Settings

Select

Exit

03:12 09/09 0123456

1. Language

2. Ring Type

3. Contrast

4. System Configuration

Select

Exit

Page 56

3. Press down key until a kind of call forward type is selected,

then press ‘select’ key.

4. You’ll be prompted to input the target number of selected call

forward type, then press ‘Save’ key to save changes. You can

press ‘Clear’ to erase a number, or press ‘Cancel’ to keep

original number untouched.

03:12 09/09 0123456

10. BusyForwardNumber

11. NoAnswerForwardNumber

12. UnconditionalForwardNumber

13. DNDForwardNumber

Select

Exit

03:12 09/09 0123456

10. BusyForwardNumber

1234567890

11. NoAnswerForwardNumber

Save

Clear Cancel

Page 57

3-2 Phone Book Management

To ease the phone dialing, you can use the internal phone book

to memorize frequently dialed phone numbers. Please refer to

chapter 2-4 to open a web connection to the IP Phone, and

follow the following instructions:

1. After you web browser is connected to the IP Phone, please

click ‘Phone Book’ link on the left.

2. In this page, all phone book entries will be displayed here,

and you can input new ones. Please input the phone number in

‘Number’ field (only numeric characters allowed), and the

owner’s name of the phone number in ‘Name’ field, then press

‘Add’ button. The phone number and owner’s name will be

added to the list.

If you want to delete an existing phone number, please enter

Page 58

the phone number in ‘Number’ field, then press ‘Delete’ button.

You’ll see the number you just entered is removed from the list.

3. You can access the phone book on the IP Phone directly,

after the phone book entries are properly set. Please press

‘Menu’ button on IP Phone, and press ‘Select’ key on the first

item: ‘1. Phone Book’.

4. All phone book entries will be displayed here, you can use

‘Up’ and ‘Down’ key to move up and down in the list, to select a

phone book entry to dial.

03:12 09/09 0123456

1. Phone Book

2. Call Records

3. Settings

Select

Exit

Page 59

5. After you have selected one phone book entry, the phone

number and owner’s name will be displayed on LCD screen.

Press ‘Dial’ to dial the phone number, or ‘Exit’ to back to

previous menu.

6. When someone is calling you, and his / her phone number is

existed in the phone book, then his / her name will be displayed

on LCD screen, like the figure shown below:

03:12 09/09 0123456

1. Stan Marsh

2. Kyle Brofslovski

3. Kenny McCormic

4. Eric Cartman

Select

Add Exit DelAll

03:12 09/09 0123456

Stan Marsh

5570342

Dial

Exit Del

03:12 09/09 0123456

Stan Marsh (5570342)

incoming ...

Dial

Exit

Page 60

7. If you wish to delete all entries in the phonebook due to some

reasons (for example, you want to transfer your phone to other

people), you can press ‘DelAll’ key in step 4, you’ll be prompted

to press 1 or 2 key (1 for YES and 2 for NO).

8. If you press ‘1’, all entries in the phonebook will be deleted,

and you’ll see the following message displayed on LCD screen:

03:12 09/09 0123456

1. Stan Marsh

2. Kyle Brofslovski

3. Kenny McCormic

4. Eric Cartman

Select

Add Exit DelAll

Sure to delall? (Yes-1, No-2)

03:12 09/09 0123456

No Records Found

Select

Add Exit DelAll

Page 61

3-3 Browse System Information

If you want to know the system information about the IP Phone,

like IP address, model information, firmware version…etc., you

can use both LCD screen and web browser to obtain these

system-related information.

 On LCD screen:

1. Press ‘Menu’ button on IP Phone

2. Press ‘Up’ or ‘Down’ key until ‘3. Setting’ is selected, then

press ‘Select’ key.

3. Press ‘Up’ or ‘Down’ key until ‘5. Model Information’ is

selected, then press ‘Select’ key.

03:12 09/09 0123456

1. Phone Book

2. Call Records

3. Settings

Select

Exit

03:12 09/09 0123456

1. Phone Book

2. Call Records

3. Settings

Select

Exit

Page 62

4. All system-related information will be displayed here, please

press ‘Up’ and ‘Down’ to browse, and press ‘Exit’ key when

done.

 By web browser:

1. After your web browser is connected to the IP Phone, click

the ‘Status’ link on the left.

03:12 09/09 0123456

2. Ring Type

3. Contrast

4. Sy

stem Configuration

5. Model Information

03:12 09/09 0123456

1. Model Number

1. T5206

2. MAC Address

AA:BB:CC:DD:EE:FF

Select

Exit

Select

Exit

Page 63

2. You’ll see all network-related system settings here.

3. Click the ‘Version Information’ tab, and you’ll see all

firmware-related information here.

Page 64

Page 65

3-4 Change Display Language

The default language on LCD screen of this IP Phone is English.

However, you can change the language on LCD screen from

several options if you need, like to use this IP Phone in other

countries.

1. Press ‘Menu’ button on IP Phone

2. Press ‘Up’ or ‘Down’ key until ‘3. Setting’ is selected, then

press ‘Select’ key.

3. The first item ‘1. Language’ should be selected automatically

when you enter this menu, if not, please use ‘Up’ or ‘Down’ key

to select it, then press ‘Select’ key.

03:12 09/09 0123456

1. Phone Book

2. Call Records

3. Settings

Select

Exit

03:12 09/09 0123456

1. Phone Book

2. Call Records

3. Settings

Select

Exit

Page 66

4. All available languages will be displayed here, a ‘V’ sign will

appear on the language item which is being used currently.

Please use ‘Up’ or ‘Down’ key to select the language you want,

and press ‘Select’ key, or press ‘Exit’ to leave this menu without

making any change.

03:12 09/09 0123456

1. Language

2. Ring Type

3. Contrast

4. System Configuration

03:12 09/09 0123456

1. English V

2. Traditional Chinese

Select

Exit

Select

Exit

Page 67

3-5 Change Ringer Type

If you want to change ringer’s sound you hear every time the

phone rings, you can select a ringer sound from several options.

Please follow the following instructions to change ringer sound:

1. Press ‘Menu’ button on IP Phone

2. Press ‘Up’ or ‘Down’ key until ‘3. Setting’ is selected, then

press ‘Select’ key.

3. Press ‘Up’ or ‘Down’ key until ‘2. Ring Type’ is selected, then

press ‘Select’ key.

03:12 09/09 0123456

1. Phone Book

2. Call Records

3. Settings

Select

Exit

03:12 09/09 0123456

1. Phone Book

2. Call Records

3. Settings

Select

Exit

Page 68

4. All available ringer sound will be listed here, you can browse

by pressing ‘Up’ and ‘Down’ key, and press ‘Select’ key to make

decision, and press ‘Exit’ key to leave to previous menu after

your decision is make. A ‘V’ sign will appear on the curreltly

selected ringer sound.

03:12 09/09 0123456

1. Language

2. Ring Type

3. Contrast

4. System Configuraion

Select

Exit

03:12 09/09 0123456

1. Chime 1

2. Chime 2 V

3. Chime 3

4. Chime 4

Select

Exit

Page 69

3-6 Adjust the Contrast of LCD Screen

If you encounter difficulties reading the message displayed on

LCD screen, you can adjust the contrast of LCD screen to solve

the problem.

1. Press ‘Menu’ button on IP Phone

2. Press ‘Up’ or ‘Down’ key until ‘3. Setting’ is selected, then

press ‘Select’ key.

3. Press ‘Up’ or ‘Down’ key until ‘3. Contrast’ is selected, then

press ‘Select’ key.

03:12 09/09 0123456

1. Phone Book

2. Call Records

3. Settings

Select

Exit

03:12 09/09 0123456

1. Phone Book

2. Call Records

3. Settings

Select

Exit

Page 70

4. Press ‘Up’ key to make the displayed messages dark, and

press ‘Down’ key to make the displayed messages bright. Then

press ‘Save’ key to keep new LCD screen contrast, or press

‘Exit’ to leave to previous menu without change.

03:12 09/09 0123456

1. Language

2. Ring Type

3. Contrast

4. System Configuraion

03:12 09/09 0123456

              

Save

Exit

Select

Exit

Page 71

3-7 Select DTMF Types

DTMF (Dual-Tone Multiple Frequency) is the tone you heard

when you press a numeric key or * and # key on conventional

telephone. It’s impossible use certain online services (like

online banking service) without DTMF function.

To use DTMF function, you must select a proper DTMF type.

Three types of DTMF are supported by this phone: Transparent,

RFC2833 relay, and SIP info. Your service provider should tell

you which mode you should use. To change DTMF mode,

please connect to this phone by web browser, and click

‘System’ link on the left. Please select a proper DTMF type at

‘DTMF Type’, according to the instruction given by your service

provider.

Page 72

3-8 Reboot the IP Phone

If you found that this IP Phone is working improperly, you can

try to reboot the IP Phone to solve the problem.

1. Press ‘Menu’ button on IP Phone

2. Press ‘Up’ or ‘Down’ key until ‘3. Setting’ is selected, then

press ‘Select’ key.

3. Press ‘Up’ or ‘Down’ key until ‘4. System Configuration’ is

selected, then press ‘Select’ key.

03:12 09/09 0123456

1. Phone Book

2. Call Records

3. Settings

Select

Exit

03:12 09/09 0123456

1. Phone Book

2. Call Records

3. Settings

Select

Exit

Page 73

4. Press ‘Up’ or ‘Down’ key until ’17. Reboot System’ is

selected, and press ‘Select’ key to reboot the IP Phone. If

you changed your mind, press ‘Exit’ key to back to previous

menu.

You can also reboot this IP Phone from web browser. To do this,

please refer to chapter 2-4 to open a web connection to the IP

Phone, and follow the following instructions:

1. After your web browser is connected to the IP Phone, click

the ‘Management’ link on the left.

03:12 09/09 0123456

17. Reboot System

Press to reboot

18. Factory Default

Reset

Select

Exit

03:12 09/09 0123456

1. Language

2. Ring Type

3. Contrast

4. System Configuration

Select

Exit

Page 74

2. In this page, click the ‘Systsm Restart’ tab, then click

‘RESTART’ button. You’ll see ‘Phone is restarting !!’ message

displayed on web page, which means the IP Phone is restarting

now. The IP Phone will be ready again after 40 seconds.

Page 75

3-9 Factory Reset

If you want to erase all settings stored in this IP Phone, like

you’re move this IP Phone to a new location, you can use this

function to erase all stored information quickly.

1. Press ‘Menu’ button on IP Phone

2. Press ‘Up’ or ‘Down’ key until ‘3. Setting’ is selected, then

press ‘Select’ key.

3. Press ‘Up’ or ‘Down’ key until ‘4. System Configuration’ is

selected, then press ‘Select’ key.

03:12 09/09 0123456

1. Phone Book

2. Call Records

3. Settings

Select

Exit

03:12 09/09 0123456

1. Phone Book

2. Call Records

3. Settings

Select

Exit

Page 76

4. Press ‘Up’ or ‘Down’ key until ’18. Factory Default’ is

selected, and press ‘Select’ key to erase all information

stored in the IP Phone. If you changed your mind, press

‘Exit’ key to back to previous menu.

You can also erase all settings of this IP Phone from web

browser. To do this, please refer to chapter 2-4 to open a web

connection to the IP Phone, and follow the following

instructions:

1. After your web browser is connected to the IP Phone, click

the ‘Management’ link on the left.

03:12 09/09 0123456

1. Language

2. Ring Type

3. Contrast

4. System Configuration

Select

Exit

03:12 09/09 0123456

17. Reboot System

Press to reboot

18. Factory Default

Reset

Select

Exit

Page 77

2. In this page, click ‘Configuration commit / Reset’ tab, then

click ‘RESET’ button to erase all information stored in this IP

Phone. You have to click ‘COMMIT’ button to save new settings

again, and restart the phone to get all factory default settings

back.

Page 78

4-1 Troubleshooting

If your IP Phone is not working properly, before you send it back

to your dealer or our company, please check this

troubleshooting checklist first. Your problem could be very easy

and you can try to solve it by yourself!

Scenario /

Problem

Solution

Nothing is

displayed on LCD

screen

Please check the status of A/C adapter,

is it securely connected to the electric

outlet on the wall?

 Is the power cord of A/C adapter still

connected to IP Phone?

 If you use Power-over-Ethernet, please

check the status of your POE hub /

switch, and Ethernet cable.

Check contrast setting, and try a darker

setting.

Press ‘SPEAKER’ button on the phone,

or lift handset. If you can hear dialing

tone, please return this IP phone to your

dealer.

Contact your dealer if above solution

don’t work.

I see malformed /

strange text

displayed on the

LCD screen of IP

Phone

 If you see strange text / graphic

displayed on LCD screen, please

disconnect the power cord and

Ethernet cable, and reconnect after 10

seconds.

 If you just tried to upgrade firmware

and this happens, contact your dealer.

Page 79

I can not hear

dialtone

 Please check the cable connection

between IP phone and handset.

 Replace the cable used to connect IP

phone and handset with a new one. (If

you don’t have another cable, bring the

old cable to a telephone / computer

store and show them, they can help).

 If you can’t hear dialtone fron handset,

try to press ‘SPEAKER’ button on the

phone, to see if you can hear the

dialtone. Please also check the

connection cable between handset and

the phone.

 When you’re adjusting volume, you

won’t hear anything in handset, and

‘SPERAKER’ button will not function,

too. This is not a malfunction, just wait

for few seconds.

 Try a higher volume setting.

 Try solutions of the scenario titled

‘Nothing is displayed on LCD screen’ in

this troubleshooting checklist

 Contact your dealer if above solutions

don’t work.

I can hear

dialtone in the

handset, but I

can not place /

accept phone call

 If you hear busy tone (do do do …) in

handset, the party you’re calling may

be busy, not online, or the phone

number you just dialed is wrong,

please try again later and make sure

the phone number you called is

correct.

 If you see ‘Initializing SIP server…’ on

Page 80

LCD screen, please check the network

connection first. If you’re sure there’s

no problem about the network

connection, please contact your

service provider to ask about service

availability.

Page 81

4-3 Firmware Update

The system software (firmware) used by this IP Phone is stored

on a flash-ROM, and can be updated when newer version of

system software is available. Please go to <service provider’s

webpage> to check for new version of firmware. If there’s newer

firmware available, we’ll publish its download information on the

webpage. The information comprises following items:

a. TFTP/FTP server address

b. Image file name

c. username

d. password.

Please write the above information down, and use the web

browser on your computer to connect to the IP Phone. Then

follow the following instructions to update firmware:

1. Click ‘Management’ link on the left of webpage, then click

‘Firmware Update’ tab.

Page 82

2. Please input TFTP/FTP server address, select server type

(TFTP or FTP), filename, username, and password in this page,

then press ‘SAVE’ button, it will take several seconds to save

firmware upgrade information. After the information is saved,

press ‘UPGRADE’ button, the IP Phone will connect to the FTP

server and start to download firmware, this will take several

minutes, please be patient. After download is complete, the IP

Phone will reboot, and your IP Phone will be ready again with

new firmware.

WARNING: Do not switch the IP Phone off, press any key on IP Phone, off-hook

the handset, or disconnect the IP Phone from network during upgrade procedure.

Or the downloaded firmware will be corrupt and the upgrade process will be

failed!

Page 83

4-4 Recover from Unsuccessful Firmware Update

If the downloaded firmware is corrupted, the firmware upgrade

will be failed, and maybe the IP Phone will become malfunction,

too. If this happens, please follow the following instructions to

restore the IP Phone to normal state.

1. Reboot the IP Phone by instructions given in chapter 3-7. If it

doesn’t work, please disconnect the power cord from IP Phone,

then reconnect it after 10 seconds.

2. You should see ‘Loading’ message displayed on the IP

Phone, please be patient, and both the ‘headset’ and ‘mute’ key

will illuminate for 2 seconds. Please press ‘*’ key twice now, and

the firmware of IP Phone will be recovered.

If the instruction given above does not solve the problem,

please contact your dealer, or <service provider’s name>.

Page 84

4-5 Change the Administration Password for Web Config

The password used at web login of this IP Phone can be

changed for security reason.

Please follow the following instructions to change the password

for web configuration login:

Click ‘Management’ link on the left of webpage, you’ll see

‘Password Configuration’ here. Please input your current

password, new password, and re-type new password again at

corresponding fields, then press ‘Submit’ button. If you changed

your mind and don’t want to change the password now, just

close the web browser or click other link in the configuration

webpage.

Inventec 2509 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual