MRT320 Wireless Hand-Held
Retail Unit
User Manual
Version 1.0
Preface
Welcome
Congratulations on your purchase of the MRT320 Wireless Hand-Held
Retail Unit. This powerful, portable, and flexible device will change the way
your enterprise accepts wireless payment transactions in the field,
manages inventory, and incorporates mobility into retail operations.
Manual contents
This manual provides details and instructions on operating your device
including how to connect your device to other machines, using optional
devices, and troubleshooting.
Messages
Messages are used in this manual to bring important information to your
attention. Each type of message is identified and shown below.
CAUTION: A caution informs you that improper use of the device or failure
to follow instructions may cause data loss or damage to your device.
NOTE: Please read. A note is a hint or advice that helps you to make best
use of your device.
Contact Us
Please contact MP2 Solutions, Inc. for the latest and best in wireless
technology and solutions.
MP2 Solutions Inc.
5700 Granite Parkway Suite 200 Plano, TX 75024
866-MPTWO22 (866-678-9622)
Email: support@mptwo.com
Table of Contents
CHAPTER 1 THE GRAND TOUR ............................................................. 7
WHAT IS IN THE BOX..................................................................................... 7
FRONT SIDE................................................................................................. 8
TOP SIDE..................................................................................................... 9
BOTTOM SIDE..............................................................................................9
LEFT SIDE.................................................................................................... 9
RIGHT SIDE................................................................................................ 10
BACK SIDE..................................................................................................11
USB CRADLE ............................................................................................ 12
INDICATORS ...............................................................................................13
CHAPTER 2 OPERATING BASICS........................................................ 14
TURNING ON/OFF AND STANDBY................................................................. 14
USING THE STYLUS.................................................................................... 15
USING THE KEYPAD.................................................................................... 16
CHARGING YOUR DEVICE........................................................................... 17
REPLACING THE BATTERY PACK.................................................................. 18
ALIGNING THE SCREEN............................................................................... 19
RESETTING YOUR DEVICE.......................................................................... 20
CHAPTER 3 PERIPHERALS & EXPANSIONS ...................................... 21
USING THE BAR CODE SCANNER ................................................................ 21
USING THE MSR MODULE.......................................................................... 21
USING THE THERMAL PRINTER....................................................................22
USING THE MEMORY CARD......................................................................... 23
CONNECTING TO YOUR PC......................................................................... 24
CHAPTER 4 COMPANION PROGRAMS................................................ 25
OPERATING SYSTEM .................................................................................. 25
IBACKUP.................................................................................................... 25
SETTINGS.................................................................................................. 26
CHAPTER 5 TROUBLESHOOTING ....................................................... 27
APPENDIX SPECIFICATIONS................................................................ 28
Chapter 1 The Grand Tour
This chapter will identify the components of the device and briefly explain
how they function.
What is in the Box
Check to make sure you have all the following items:
MRT320 Wireless Hand-Held Retail Unit (including stylus and
hand strap)
USB Cradle
AC Adaptor and Power Cord
USB Synch Cable
Lithium-ion Battery Pack (with screw cover)
Roll Paper
Companion CD
Front Side
1 Thermal Printer
Refer to the “Using the Thermal Printer” section in Chapter 3.
2 Magnetic Stripe Reader (MSR)
Refer to the “Using the MSR Module” section in Chapter 3.
3 Speaker
Produces sound generated by software as well as audio alarms
generated by the system.
4 CDMA Indicator (unavailable in this model)
5 Power Indicator
(green/amber) Refer to the “Indicators” section below in this chapter.
6 Microphone (unavailable in this model)
Top Side
1 Bar Code Scanner
Refer to the “Using the Bar Code Scanner” section in Chapter 3.
Bottom Side
1 Docking Connector
Use it to connect with the USB cradle.
Left Side
1 Scan Button
Refer to the “Using the Bar Code Scanner” section in Chapter 3.
Right Side
1 Stylus
Refer to the “Using the Stylus” section in Chapter 2.
2 Scan Button
Refer to the “Using the Bar Code Scanner” section in Chapter 3.
3 SD/MMC Slot
It can accommodate one memory card (SD/MMC).
4 Headphone Jack (with microphone)