Intratone EEN-PICV User Manual

INSTALLATION AND CONNECTION OF

+

Call button

THE INTRACODE VISIO CALL PANEL

GENERAL POINTS

The Intracode Visio call panel (ref.: EEN-PICV or as a Kit, EEN-KPV50-S / EEN­KPV1000-S) is a multifunctional call panel which transmits an image of the visitor to the
resident's telephone.
This call panel is available in a "Bronze" or "Zamak" coloured finish and is surface-
mounted. It is configured using the following website: www.intratone.com in the
"management website" tab.

It must be connected to the following "real-time" central units:

 2 to 4 doors (ref.: EEN-CEN12)
 1 door (ref.: EEN- CIC12)

Ideal for fitting near an entrance gate; four opening methods are possible:

 By using an authorised badge
 By typing in a specific code
 By calling a resident using the call panel, who then opens the door using a key on

his/her telephone

 Using a "mobilekey"

Product description:
The Visio telephone intercom with scrolling name-display consists of:

 A 12-key keypad and backlit LCD screen
 Two scrolling keys and one call button
 A proximity reader
 A miniature camera for use in video calls
 Built-in speech synthesiser: "Call in progress"; "Door open", etc.

"Wall-fixing" bracket

LCD display

Scrolling keys

Wall fixings

X 4

Keys on Keypad

Proximity reader

EN-V233 – 5003 – AB Installation and use of the EEN-PICV Intracode Visio call panel

Page 1 / 11

CONTENTS

GENERAL POINTS-----------------------------------------1
CONTENTS---------------------------------------------------2
DIMENSIONS AND ASSEMBLY------------------------3

A)

D

B)

IMENSIONS

A

SSEMBLY

--------------------------------------------------------------------------- 3

------------------------------------------------------------------------------ 3

CABLING------------------------------------------------------4

A)

G

ENERAL POINTS

B)

F

OR USE IN

C)

F

OR USE IN

D)

S

CENARIO OF CONNECTING AN ENTRANCE GATE WITH THE 2 TYPES OF

CENTRAL UNITS

E)

S

CENARIO OF CONNECTING AN ENTRANCE GATE PLUS A BUILDING

AUDIO
VIDEO

-------------------------------------------------------------------------------- 5

---------------------------------------------------------------------- 4

CALLS ONLY

CALLS

----------------------------------------------------------- 4

---------------------------------------------------- 4

------------5

EQUIPMENT CONFIGURATION------------------------6

A)

G
B)
C)

ENERAL POINTS

C

ONFIGURATION WITH A RESIDENTIAL CENTRAL UNIT,

C

ONFIGURATION WITH AN INTRACODE

---------------------------------------------------------------------- 6
EEN-CEN12---------6

EEN-CIC12

CENTRAL UNIT

-----------7

POST-FITTING CHECK -----------------------------------8

A)

O
B)
C)
D)
E)

N THE PANEL

D

OOR CONNECTION

C

ALLS

----------------------------------------------------------------------------------- 8

I

N THE CASE OF A FITTING WITH A 3G UNIT

I

N THE CASE OF A FITTING WITH AN

------------------------------------------------------------------------- 8

------------------------------------------------------------------- 8

---------------------------------------- 8

EEN-CIC12

CENTRAL UNIT

--------------- 8

DIAGNOSIS IN THE EVENT OF A FAULT-----------9
CERTIFICATE OF CONFORMITY--------------------10

A)

S
B)

TANDARDS

C

ERTIFICATE

-------------------------------------------------------------------------- 10

------------------------------------------------------------------------- 11

EN-V233 – 5003 – AB Installation and use of the EEN-PICV Intracode Visio call panel

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A)

Sl

ide

Panel fixing

Hold the call

screwing it on

D

IMENSIONS

DIMENSIONS AND ASSEMBLY

B)

A

SSEMBLY

points

to

close

AND

panel against the

wall while

Do not trap cables when closing:

EN-V233 – 5003 – AB Installation and use of the EEN-PICV Intracode Visio call panel

risk of cutting them when tightened.

Page 3 / 11

CABLING

CIC12

EEN-M3G

THE CENTRAL UNITS

THE CENTRAL UNITS

+

+

A+

Power supply: 12 / 24 V

–

2 to 4 A

MANDATORY

for

video

See EEN-CIC12 guide: V233 - 5002 - XX See EEN-CEN12 guide: V233-5001-XX

Not supplied

EEN-

+ - D+ D-

­D+
D-

EEN-

M3G

A)

G

ENERAL POINTS

POWER SUPPLY: The central unit supplies power to the call panel via the + / - terminals.
CABLING: Twisted pairs – Diameter: 0.8 – Max. distance 100 metres.

Important note:

- The video function will only work if the call panel is installed with a 3G unit.

- If the call panel is installed with a PSTN line, only audio will work.

A-

V+ V-

EEN-CEN12

­D+
D­A+
A-

EEN-

M3G

+ - D+ D- A+ A-

V+ V-

AUDIO

EEN-PICVIV1

VIDEO

EEN-PICVIV1

B)

F

OR USE IN

Connect the following terminals up to the central unit:

Terminal Detail NB pair

+ / - Power supply

D-+ / D- Data 1

A+ / A- Audio 1

C)

F

OR USE IN

Also connect the following terminals up to the V+ / V- (VIDEO 1) terminals on the
3G unit:

Terminal Detail NB pair

V+ / V- Video 1

+ +

+

AUDIO

VIDEO

+

EEN-M3G

CALLS ONLY

CALLS

1

Twisted pairs

Twisted pair

or

or

recommended

EN-V233 – 5003 – AB Installation and use of the EEN-PICV Intracode Visio call panel

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D)



Add an extension board

-

doors 3 and 4

Entrance

Building

S

CENARIO OF CONNECTING AN ENTRANCE GATE WITH THE 2 TYPES OF CENTRAL

UNITS

/ 2

/2

/ 4

/ 6

/ 6

/ 2

Connections in red refer to video (V+ / V-)

Connections in black refer to (+ / - and D+ / D- and A+ / A-)

E)

S

CENARIO OF CONNECTING AN ENTRANCE GATE PLUS A BUILDING

It is mandatory to use an EEN-CEN12 central unit with, in this example, an extension board.

Scenario:

"Audio and Video" calls from the entrance gate
Only "Audio" calls can be made from the building entrance.

/ 6

/ 6

/ 2

Extension board

/ 6

In this example, door 4 remains available
[41  49 and CRT]

Connections in red refer to video (V+ / V-)

Connections in black refer to (+ / - and D+ / D- and A+ / A-)

EN-V233 – 5003 – AB Installation and use of the EEN-PICV Intracode Visio call panel

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EQUIPMENT CONFIGURATION

A)

G

ENERAL POINTS

INTRATONE call panels are mainly configured on the www.intratone.com website in

the "management website" tab. Nevertheless, some settings can be changed on-site:

- Configuration of the push button.

- Configuration of the door-opening time.

- Panel sound volume

B)

C

ONFIGURATION WITH A RESIDENTIAL CENTRAL UNIT,

(See the EEN-CEN12 central unit guide: V233-5001-XX)

With regard to the push button and of the door-opening time, see the "Door settings"

menu on the central unit.

With regard to the volume level, there are 2 options in the "Panel volume" menu:

- "Direct selection of volume":
Enter a value between 1 and 4 corresponding to the sound level.

- "Settings on the Panels":
This menu starts a 15-minute timer. During this time, you can move between the call
panel or panels connected to this central unit in order to adjust the sound level.

Step 1:

Type in the keypad

code: "12345678"

Step 2:

The call panel automatically

starts

"sound level adjustment"

which continues repeatedly.

sound level
adjustment

EEN-CEN12

Step 3 :

Validate

the chosen level

by pressing the

call button ֠֠֠֠

on the call panel

This procedure is valid for 15 minutes per the timer. To exit from this procedure, wait until the
timer finishes or exit from the "Settings on the panels" menu.

EN-V233 – 5003 – AB Installation and use of the EEN-PICV Intracode Visio call panel

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C)

"Save changes"

C

ONFIGURATION WITH AN INTRACODE

EEN-CIC12

CENTRAL UNIT

Exit from menus or
Return to scrolling menu

Go into menus or Make a
selection

Validation

Entering numbers

- How do I enter settings mode?

o Check that the welcome message is scrolling on the LCD screen
o Press the ֠֠֠֠ key until the "Enter password" menu appears.
o Type the serial number of the EEN-CIC12 central unit (7xxxxxx3).
o Validate with the ֠֠֠֠key. "You are in menu settings mode"

- To exit settings mode:
o Press the  arrow key several times until you return to the scrolling

message.

Menu options in settings mode:

Setting
the clock

|
|

|
|

|
|



Door
settings 

|
|

|



Volume of
call panels



INTERNET Update
Request



Check fitting

|
|



Date: 28/01/13



Day: Monday

Time: 09:15
Type: winter

Accept remote



time: YES

Door settings
PB:NO Opening time:
05s



Direct selection



of the volume

Request an Update?



Test number:











֠

֠ or

֠֠



֠֠֠֠



Numeric keys for date entry
Key to select day

Numeric keys for time entry
Key  to select summer/winter season

Key to select YES or NO

Key to select: NO or NC
Numeric keys for door-opening time entry

Key  to Exit
Key ֠ to Validate

Enables direct input via the keypad of the
volume of the call panel connected

Key ֠ to Validate

Enables direct input via the keypad of the
telephone number to call for test purposes.

Start test procedure

Warning: the "door settings" menu will appear only if switches 4 / 5 / 6 on the EEN­CIC12 central unit are set to OFF.

EN-V233 – 5003 – AB Installation and use of the EEN-PICV Intracode Visio call panel

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POST-FITTING CHECK

Before leaving the fitting, the following points should be checked:

A)

O

N THE PANEL

- Display shows the welcome message

- Check that the keypad keys (0, 1, 2 9, * and #) work.

Procedure:

o Press #; the display shows "Call number"
o The numeric keys must be displayed correctly
o Finish using the * key; the display should return to the welcome message.

- Check that the keypad keys are backlit.

B)

D

OOR CONNECTION

- Check door opening with the push button

- Check door opening using a badge

C)

C

ALLS

- Check the quality of a call by a visitor to a resident:

o Audio Call
o Video Call

- Check that, during the call, the resident can open the door by pressing the * key on

his/her telephone

(See Test Procedure in the central unit guide)

(See Test Procedure in the central unit guide)

D)

I

N THE CASE OF A FITTING WITH A 3G UNIT

If you use a 3G unit with your call panel, you can see the signal reception level for the unit
by pressing the 2 scrolling arrow keys

Depending on the situation, you will see:
"3G NET Lev 17 3" or "GSM NET Lev 17 3"

- NET : shows that the network has been found by the unit (3G or GSM)

- Lev : shows the level out of 30 (here,17 / 30) and the connection on a scale of 5

(here 3 / 5)

Press one of the arrow keys to exit from this menu.

E)

I

N THE CASE OF A FITTING WITH AN

Remember to make a note of the serial number (7XXXXXX3) of the central unit.
You will need this to go back into the installation and configure these settings on the
keypad outside.



֠

֠  on the display.

֠֠

EEN-CIC12

CENTRAL UNIT

EN-V233 – 5003 – AB Installation and use of the EEN-PICV Intracode Visio call panel

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DIAGNOSIS IN THE EVENT OF A FAULT

PICVIV1 call panel

Install a 3G unit instead of a GSM

What is the fault?

Message on the display:
"Enter your code to open"

Message on the display:
"Enter a code or swipe a
badge"

Keys and display
not backlit

Keys backlit but not
display (or the reverse)
The LCD screen does not
turn on

When swiping a badge, the
green LED on the reader
lights up but the door does
not open.
If the call panel says " Call
in progress" but the
resident cannot hear the
visitor
The call panel says
"Unable to call" with no dial
tone
The resident cannot see
the visitor on his/her
telephone

 Contact our technical support department ([phone]) 

What is causing the

fault?

Incorrect cabling between
the D+ and/or D- terminals
and the 3G unit

Incorrect cabling on the
D+ and/or D- terminals

- Incorrect cabling on the
+ and/or - terminals

- Equipment fault

Contact our technical support department
Incorrect cabling on the +
and/or - terminals

- Relay on the central unit
not working.

- Cable to the door
Incorrect cabling on the

A+ and/or A- terminals

Telephone network not
available

- Incorrect V+ / V- cabling

- Call panel not a Visio
panel

- The unit is not a 3G unit

- The telephone does not
support video

How to fix the fault!

- Check cabling between the 3G
block and the call panel: D+ / D-

- The display should show the
welcome message.

- Check cabling between the
central unit and the call panel: D­+ / D-

- The display should show the
welcome message.

- Check cabling on the + and/or ­terminals

- Contact our technical support
department

Check cabling between the
central unit and the call panel: + /

-

- Check if relay sticks

- Check cabling between the
central unit and the door
Check A+ / A- cabling

Check cabling to the GSM unit
and LED levels

Check V+ / V- cabling
Install an EEN-

-PIC

EN-V233 – 5003 – AB Installation and use of the EEN-PICV Intracode Visio call panel

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CERTIFICATE OF CONFORMITY

A)

S

TANDARDS

EC standards:

The central unit complies with the R&TTE Directive 1999/5/EC: electrical safety
standard EN 60950(2001) applied, EMC standard EN 301 489-3(2002) applied, radio
standard EN 300 330-2(2001) applied
The call panel complies with telephone network standards TS-103 021 and TR-103 000.

Cabling:

The cables connected to the central unit must not be placed in the vicinity of other
sources of electrical power (e.g. mains power supply).

Operating warranty:

The call panel is guaranteed for a temperature range of between -20°C and +70°C and
for relative humidity not exceeding 70%.

End of life product recycling:

The panel and its accessories must not be disposed of with unsorted municipal
waste but must be follow the WEEE (Waste Electrical and Electronic Equipment
Directive) collection and recycling channel.

EN-V233 – 5003 – AB Installation and use of the EEN-PICV Intracode Visio call panel

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