Intratone Built-in Visio Call Panel User Manual

Page 1
INSTALLATION AND CONNECTION OF
+
+
LCD display
Call buttons
box
THE BUILT-IN VISIO CALL PANEL
GENERAL POINTS
The built-in Visio call panel (ref.: EEN-PIVIV3GB) a multifunctional call panel which transmits an image of the visitor to the tenant's telephone. This call panel is available in a "Stainless-steel" coloured finish and is flush-mounted. It is configured using the following website: www.intratone.com in the "management website" tab
It must be connected to the following "real-time" central units:
2 to 4 doors (ref.: EEN-CEN12) 1 door (ref.: EEN- CIC12)
Ideal for installation near an entrance gate; four opening methods are possible:
By using an authorised fob By typing in a specific trade code By calling a tenant using the call panel, who then opens the door using a key on
his/her telephone.
Using a "mobilekey".
You can select the tenant to call just by entering his/her flat number on the keypad or by pressing the arrows.
Product description: The Visio intercom with scrolling name-display consists of:
A 12-key keypad and backlit LCD screen Two scrolling keys and one call button A square proximity reader. A miniature camera for use in video calls Built-in speech synthesiser: "Call in progress"; "Door open", etc.
Built-in wall
Keys on Keypad
Proximity reader
EN-V233 – 5005 – AA Installation and use of built-in Visio call panel EEN-PIVIV3GB
Scrolling keys
Cancel key Trade key
Screws X 6
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CONTENTS
GENERAL POINTS-----------------------------------------1 CONTENTS---------------------------------------------------2 DIMENSIONS AND ASSEMBLY------------------------3
A) D B) B
IMENSIONS OF CALL PANEL
UILT-IN BOX DIMENSIONS
------------------------------------------------------------ 4
--------------------------------------------------------- 3
CABLING------------------------------------------------------5
A) G B) F C) F D) S
CENTRAL UNITS
E) S
ENERAL POINTS OR USE IN OR USE IN
CENARIO OF CONNECTING AN ENTRANCE GATE WITH THE 2 TYPES OF
AUDIO VIDEO
---------------------------------------------------------------------- 5
CALLS ONLY
CALLS
------------------------------------------------------------ 5
---------------------------------------------------- 5
-------------------------------------------------------------------------------- 6
CENARIO OF CONNECTING AN ENTRANCE GATE PLUS A BUILDING
------------- 6
EQUIPMENT CONFIGURATION------------------------7
A) G B) C C) C
ENERAL POINTS
ONFIGURATION WITH A TENANTIAL CENTRAL UNIT, ONFIGURATION WITH AN INTRACODE
---------------------------------------------------------------------- 7 EEN-CIC12
EEN-CEN12 ------------ 7
CENTRAL UNIT
------------8
POST-FITTING CHECK -----------------------------------9
D) O E) D F) C G) I H) I
N THE PANEL OOR CONNECTION ALLS
------------------------------------------------------------------------------------ 9
N THE CASE OF A FITTING WITH A 3G UNIT N THE CASE OF A FITTING WITH AN
------------------------------------------------------------------------- 9
-------------------------------------------------------------------- 9
EEN-CIC12
----------------------------------------- 9
CENTRAL UNIT
---------------- 9
DIAGNOSIS IN THE EVENT OF A FAULT---------10 CERTIFICATE OF CONFORMITY--------------------11
A) S B) C
TANDARDS
ERTIFICATE
:-------------------------------------------------------------------------- 11
:------------------------------------------------------------------------- 12
EN-V233 – 5005 – AA Installation and use of built-in Visio call panel EEN-PIVIV3GB
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Page 3
DIMENSIONS AND ASSEMBLY
A)
D
IMENSIONS OF CALL PANEL
EN-V233 – 5005 – AA Installation and use of built-in Visio call panel EEN-PIVIV3GB
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Page 4
B)
B
UILT-IN BOX DIMENSIONS
EN-V233 – 5005 – AA Installation and use of built-in Visio call panel EEN-PIVIV3GB
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Page 5
CABLING
CIC12
EEN-M3G
EEN-PIVIV3GB
THE CENTRAL UNITS
THE CENTRAL UNITS
+
Power supply: 12 / 24 V
2 to 4 A
MANDATORY
for
video
EEN-PIVIV3GB
See EEN-CIC12 guide : V233 - 5002 - XX See EEN-CEN12 guide: V233-5001-XX
­D+ D-
EEN-
A)
G
ENERAL POINTS
POWER SUPPLY : The central unit supplies power to the call panel via the + / - terminals. CABLING : Twisted pairs – Diameter: 0.8 – Max. distance 100 metres.
Important note:
- The video function will only work if the call panel is installed with a 3G unit.
A+ A-
+ - D+ D-
Not supplied
V+ V-
EEN-
M3G
EEN-CEN12
V+ V-
EEN-
M3G
+ - D+ D- A+A-
AUDIO
+
VIDEO
B)
Connect the following terminals up to the central unit:
C)
Also connect the following terminals up to the V+ / V- (VIDEO 1) terminals on the 3G unit:
+
F
OR USE IN
Terminal Detail NB pair
+ / - Power supply
D-+ / D- Data 1
A+ / A- Audio 1
F
OR USE IN
Terminal Detail NB pair
V+ / V- Video 1
AUDIO
VIDEO
+
EEN-M3G
+
CALLS ONLY
CALLS
1
Twisted pair
Twisted pair
or
or
recommended
EN-V233 – 5005 – AA Installation and use of built-in Visio call panel EEN-PIVIV3GB
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Page 6
D)
Add an
extension card
- doors 3 and
Entrance
Building
S
CENARIO OF CONNECTING AN ENTRANCE GATE WITH THE 2 TYPES OF CENTRAL
UNITS
/ 2
/2
/ 4
/ 6
/ 6
/ 2
Connections in red refer to video (V+ / V-)
Connections in black refer to (+ / - and D+ / D- and A+ / A-)
E)
S
CENARIO OF CONNECTING AN ENTRANCE GATE PLUS A BUILDING
It is mandatory to use an EEN-CEN12 central unit with, in this example, an extension board.
Scenario:
"Audio and Video" calls from the entrance gate Only "Audio" calls can be made from the building entrance.
/ 6
/ 6
/ 2
Extension card
/ 6
In this example, door 4 remains available [41 49 and CRT]
Connections in red refer to Visio (V+ / V-)
Connections in black refer to (+ / - and D+ / D- and A+ / A-)
EN-V233 – 5005 – AA Installation and use of built-in Visio call panel EEN-PIVIV3GB
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Page 7
EQUIPMENT CONFIGURATION
A)
G
ENERAL POINTS
INTRATONE call panels are mainly configured on the www.intratone.com website in
the "management website" tab.
Nevertheless, some settings can be changed on-site:
- Configuration of the push button.
- Configuration of the door-opening time.
- Panel sound volume
B)
C
ONFIGURATION WITH A TENANTIAL CENTRAL UNIT,
(See central unit guide EEN-CEN12 V233-5001-XX)
With regard to the push button and of the door-opening time, see the "Door settings"
menu on the central unit.
With regard to the volume level, you have 2 options in the "Panel volume" menu:
- "Direct selection of volume": Enter a value between 1 and 4 corresponding to the sound level.
- "Settings on the Panels": This menu starts a 15-minute timer. During this time, you can move between the call panel or panels connected to this central unit in order to adjust the sound level.
Step 1:
Type in the keypad
code: "12345678"
Step 2:
The call panel automatically
starts
« sound level adjustment"
which continues repeatedly.
Sound level adjustment
EEN-CEN12
step 3 :
Validate
the chosen level
by pressing the
call button ֠֠֠֠
on the call panel
This procedure is valid for 15 minutes per the timer. To exit from this procedure, wait until the timer finishes or exit from the "Settings on the panels" menu.
EN-V233 – 5005 – AA Installation and use of built-in Visio call panel EEN-PIVIV3GB
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Page 8
C)
Entering numbers
"Save changes"
C
ONFIGURATION WITH AN INTRACODE
EEN-CIC12
CENTRAL UNIT
Exit from menus or Return to scrolling menu
Go into menus or Make a selection
Validation
- How do I enter settings mode?
o Check that the welcome message is scrolling on the LCD o Press the ֠֠֠֠ key until the "Enter password" menu appears. o Type the serial number of the EEN-CIC12 central unit (7xxxxxx3). o Validate with the ֠֠֠֠ key. « You are in menu settings mode"
- To exit settings mode: o Press the arrow key several times until you return to the scrolling message.
Menu options in settings mode:
Setting the clock
| |
| |
| |
Door settings
| |
|
Volume of call panels
INTERNET Update Request
Check fitting
| |
Date: 28/01/13
Day: Monday
Time: 09:15 Type: winter
Accept remote
time: YES
Door settings PB:NO Opening time: 05s
Direct selection
of the volume
Request an Update?
Test number:
֠
֠ or
֠֠
֠֠֠֠
Numeric keys for date entry Key to select day
Numeric keys for time entry Key to select summer/winter season
Key to select YES or NO
Key to select: NO or NC Numeric keys for door-opening time entry
Key to Exit Key ֠ to Validate
Enables direct input via the keypad of the volume of the call panel connected
Key ֠ to Validate
Enables direct input of the telephone number via the keypad to call for test purposes.
Start test procedure
Warning: the "door settings" menu will appear only if switches 4 / 5 / 6 on the EEN­CIC12 central unit are set to OFF.
EN-V233 – 5005 – AA Installation and use of built-in Visio call panel EEN-PIVIV3GB
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Page 9
POST-FITTING CHECK
Before leaving the fitting, the following points should be checked:
D)
O
N THE PANEL
- Display shows the welcome message
- Check that the keypad keys (0, 1, 2 9, * and #) work.
Procedure:
o Press #; the display shows "Call number" o The numeric keys must be displayed correctly o Finish using the * key; the display should return to the welcome message.
- Check that the keypad keys are backlit.
E)
D
OOR CONNECTION
- Check door opening with the push button
- Check door opening using a badge
F)
C
ALLS
- Check the quality of a call by a visitor to a tenant:
o Audio Call o Video Call
- Check that, during the call, the tenant can open the door by pressing the * key on
his/her telephone
(See Test Procedure in the central unit guide)
(See Test Procedure in the central unit guide)
G)
I
N THE CASE OF A FITTING WITH A 3G UNIT
If you use a 3G unit with your call panel, you can see the signal reception level for the unit by pressing the 2 scrolling arrow keys
Depending on the situation, you will see: "3G NET Lev 17 3" or "GSM NET Lev 17 3 »
- NET : shows that the network has been found by the unit (3G or GSM)
- Lev : shows the level out of 30 (here,17 / 30) and the connection on a scale of 5
(here 3 / 5)
Press one of the arrow keys to exit from this menu.
H)
I
N THE CASE OF A FITTING WITH AN
Remember to make a note of the serial number (7XXXXXX3) of the central unit. You will need this to go back into the installation and configure these settings on the keypad outside.
֠
֠  on the display.
֠֠
EEN-CIC12
CENTRAL UNIT
EN-V233 – 5005 – AA Installation and use of built-in Visio call panel EEN-PIVIV3GB
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Page 10
DIAGNOSIS IN THE EVENT OF A FAULT
PICVIV1 call panel
Install a 3G unit instead of a GSM
What is the fault?
Message on the display: « Communication error»
Keys and display not backlit
Keys backlit but not display (or the reverse) The LCD screen does not come on
When swiping a badge, the green LED on the reader lights up but the door does not open. If the call panel says "Call in progress" but the tenant cannot hear the visitor The call panel says "Unable to call" with no dial tone The tenant cannot see the visitor on his/her telephone
Contact our technical support department (+33 (0)251 655 529)
What is causing the
fault?
Incorrect cabling on the D+ and/or D- terminals
- Incorrect cabling on the + and/or - terminals
- Equipment fault
Contact our technical support department Incorrect cabling on the + and/or - terminals
- Relay on the central unit not working.
- Cable to the door Incorrect cabling on the
A+ and/or A- terminals Telephone network not
available
- Incorrect V+ / V- cabling
- Call panel not a Visio panel
- The unit is not a 3G unit
- The telephone does not support video
How to fix the fault!
- Check cabling between the 3G unit, the call panel and the central unit: D+ and or D-.
- The display should show the welcome message.
- Check cabling on the + and/or ­terminals
- Contact our technical support department
Check cabling between the central unit and the call panel: + /
-
- Check if relay sticks
- Check cabling between the central unit and the door Check A+ / A- cabling
Check cabling to the GSM unit and LED levels
Check V+ / V- cabling Install an EEN-
-PIC
EN-V233 – 5005 – AA Installation and use of built-in Visio call panel EEN-PIVIV3GB
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Page 11
CERTIFICATE OF CONFORMITY
A)
S
TANDARDS
EC standards:
The central unit complies with the R&TTE Directive 1999/5/EC: electrical safety standard EN 60950(2001) applied, EMC standard EN 301 489-3 (2002) applied, radio standard EN 300 330-2 (2001) applied The central unit complies with the telephone network standards TS-103 021 and TR-
103 000. Cabling:
The cables connected to the central unit must not be placed in the vicinity of other sources of electrical power (e.g. mains power supply).
Operating warranty:
The call panel is guaranteed for a temperature range of between -20°C and +70°C and for relative humidity not exceeding 70%.
End of life product recycling:
The panel and its accessories must not be disposed of with unsorted municipal waste but must be follow the WEEE (Waste Electrical and Electronic Equipment Directive) collection and recycling channel.
:
EN-V233 – 5005 – AA Installation and use of built-in Visio call panel EEN-PIVIV3GB
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Page 12
B)
C
ERTIFICATE
:
EN-V233 – 5005 – AA Installation and use of built-in Visio call panel EEN-PIVIV3GB
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