Intex SSP-20-1, SSP-H-20 User guide

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(254IO) SPA ENGLISH 7.5” X 10.3” PANTONE 295U 11/08/2013

IMPORTANT

SAFETY RULES

Read, understand, and follow

all instructions carefully before

installing and using this product.

PureSpa™

SSP-20-1 SSP-H-20

English

254

For illustrative purposes only.

Do not forget to try these other ﬁ ne Intex products: pools, pool accessories, in-home toys, airbeds and boats available at ﬁ ne retailers or visit our website.

Due to a policy of continuous product improvement, Intex reserves the right to change speciﬁ cations and appearance, which may result in updates to the instruction manual without notice.

OWNER’S MANUAL

®™ Trademarks used in some countries of the world under license from/®™ Marques utilisées dans certains pays sous licence de/ Marcas registradas utilizadas en algunos países del mundo bajo licencia de/Warenzeichen verwendet in einigen Ländern der Welt in Lizenz von/Intex Marketing Ltd. to/à/a/an Intex Trading Ltd., Intex Development Co. Ltd., G.P.O Box 28829, Hong Kong & Intex Recreation Corp., P.O. Box 1440, Long Beach, CA 90801 • Distributed in the European Union by/Distribué dans l’Union Européenne par/Distribuido en la unión Europea por/Vertrieb in der Europäischen Union durch/Intex Trading B.V., Venneveld 9, 4705 RR

Roosendaal – The Netherlands www.intexcorp.com

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(254IO) SPA ENGLISH 7.5” X 10.3” PANTONE 295U 11/08/2013

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TABLE OF CONTENTS

Warning.......................................................................................... 3-5

Parts............................................................................................... 6-7

Set-up............................................................................................. 8-11

Operation....................................................................................... 12

LED Code Chart............................................................................. 13

Maintenance and Chemicals........................................................ 14-16

Storage........................................................................................... 16

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Troubleshooting............................................................................ 17

Warranty......................................................................................... 18

Heating Reset

1. Be sure to press the “Reset” button on the

spa control unit side using a small and thin object before the ﬁ rst time operation.

2. See “LED Code Chart” section.

RESET

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IMPORTANT SAFETY RULES

When installing and using this electrical equipment, basic safety precautions should always be followed, including the following.

READ AND FOLLOW ALL INSTRUCTIONS

DANGER

• Risk of Accidental Drowning. Extreme caution must be exercised to prevent unauthorized access by children. To avoid accidents, ensure that children cannot use this spa unless they are supervised at all times.

• Risk of drowning. Inspect the spa cover regularly for leaks, premature wear and tear, damage, or signs of deterioration. Never use a worn or damaged cover: it will not provide the level of protection required to prevent unsupervised access to the spa by a child.

• Risk of injury. Replace damaged cord immediately. Do not bury cord.

• Risk of Electric Shock. Do not permit any electric appliance, such as a light, telephone, radio, or television, within 1.5 m (5 feet) of a spa or hot tub.

• Risk of Electric Shock. Do not use the spa when it is raining, thundering or lightning.

WARNING

• The spa electrical appliance should be supplied through a residual current device (RCD) having a rated residual operating current not exceeding 10 mA.

• Parts containing live parts, except parts supplied with safety extra-low voltage not exceeding 12V, must be inaccessible to a person in the spa.

• Electrical installation shall fulﬁ ll the requirements of local national standards.

• Parts incorporating electrical components, except remote control devices, must be located or ﬁ xed so that they cannot fall into the spa.

• To reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all times.

• Children should not use spas or hot tubs without adult supervision.

• To reduce the risk of child drowning, supervise children at all times. Attach and lock spa cover after each use.

• To reduce the risk of injury: a) The water in a spa should never exceed 40°C (104°F). Water temperatures between 38°C (100°F) and 40°C (104°F) are considered safe for a healthy adult. Lower water temperatures are recommended for young children and when spa use exceeds 10 minutes. b) Since excessive water temperatures have a high potential for causing fetal damage during the early months of pregnancy, pregnant or possibly pregnant women should limit spa water temperatures to 38°C (100°F). c) Before entering a spa or hot tub, the user should measure the water temperature with an accurate thermometer since the tolerance of water temperature-regulating devices varies. d) The use of alcohol, drugs, or medication before or during spa use may lead to unconsciousness with the possibility of drowning. e) Obese persons and persons with a history of heart disease, low or high blood pressure, circulatory system problems, or diabetes should consult a physician before using a spa. f) Persons using medication should consult a physician before using a spa since some medication may induce drowsiness while other medication may affect heart rate, blood pressure, and circulation.

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WARNING

g) People using medications and/or having an adverse medical history should consult a physician before using a spa or hot tub. h) Check with a doctor before use if pregnant, diabetic, in poor health, or under medical care.

• People with infectious diseases should not use a spa or hot tub.

• To avoid injury exercise care when entering or existing the spa or hot tub.

• Do not use drugs or alcohol before or during the use of a spa or hot tub to avoid unconsciousness and possible drowning.

• Pregnant and possible pregnant women should consult a physician before using a spa or hot tub.

• Water temperature in excess of 38ºC degree may be injurious to your health.

• Do not use a spa or hot tub immediately following strenuous exercise.

• Prolonged immersion in a spa or hot tub may be injurious to your health.

• When pregnant, soaking in hot water for long periods can harm your fetus. Measure the water temperature before entering. Do not enter spa if water is hotter than 38°C (100°F). Do not stay in spa for longer than 10 minutes.

• Spa heat in conjunction with alcohol, drugs, or medication can cause unconsciousness.

• Exit immediately if uncomfortable, dizzy, or sleepy. Spa heat can cause hyperthermia and unconsciousness.

• The causes, symptoms, and effects of hyperthermia may be described as follows: Hyperthermia occurs when the internal temperature of the body reaches a level several degrees above the normal body temperature of 37°C (98.6°F). The symptoms of hyperthermia include an increase in the internal temperature of the body, dizziness, lethargy, drowsiness, and fainting. The effects of hyperthermia include failure to perceive heat; failure to recognize the need to exit spa or hot tub; unawareness of impending hazard; fetal damage in pregnant women; physical inability to exit the spa or hot tub; and unconsciousness resulting in the danger of drowning.

• The use of alcohol, drugs, or medication can greatly increase the risk of fatal hyperthermia in hot tubs and spas.

• Always add chemicals to water, never add water to chemicals. Adding water to chemicals may cause strong fumes or violent reactions and hazardous chemical spray.

• Never jump or dive into a spa or any shallow body of water.

• Assembly and disassembly by adults only.

• This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

• No part of the electrical appliance is to be located above the bath during use.

• Keep the plug of this product more than 4m away from the spa and at a height of 1.2m at least.

• Always unplug this product from the electrical outlet before removing, cleaning, servicing or making any adjustment to the product.

• The plug must be accessible after product is installed.

• Do not bury the electrical cord. Locate the cord where it will not be damaged by lawn mowers, hedge trimmers and other equipment.

• If the supply cord is damaged, it must be replaced by a qualiﬁ ed electrician in order to avoid a hazard. Use only identical replacement parts when servicing.

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WARNING

• To reduce the risk of electric shock, do not use extension cords, timers, plug adaptors or converter plugs to connect unit to electrical supply; provide a properly located outlet.

• Do not attempt to plug in or unplug this product while standing in water or when your hands are wet.

• Do not leave the spa empty for extended period of time. Do not expose the spa under direct sunshine.

• Adequate drainage system must be provided around the spa to deal with overﬂ ow water.

• Do not allow the water in the spa to freeze. Do not turn on the spa when the water is frozen.

• Do not use the spa if damaged in delivery and/or malfunctioning in any fashion. Contact the Intex service center for further direction.

• Never use the spa alone or allow others to use the spa alone.

• Never pour water with a temperature higher than 40°C (104°F) into the spa directly.

• Keep all pets away from spa to avoid any damage.

• Do not add bath oil or bath salt to the spa water.

WARNING

• This product is provided with a GFCI/RCD located at the end of the power cord. The GFCI/RCD must be tested before each use. Do not use the spa if the GFCI/RCD does not function properly. Disconnect the power cord until the fault has been identiﬁ ed and corrected. Contact a qualiﬁ ed electrician to correct the fault. Do not bypass the GFCI/RCD. There are no serviceable parts inside the GFCI/RCD. Opening the GFCI/RCD will void the warranty.

1. Press the RESET button on the GFCI/RCD.

2. Turn on the spa electrical equipment.

3. Press the TEST button on the GFCI/RCD. The GFCI/RCD

RESET

TEST

indicator should turn off and the electrical equipment should shut off. If the GFCI/RCD indicator does not turn off, and the electrical equipment does not shut off, the GFCI/RCD is faulty. Do not use the spa. Contact a qualiﬁ ed electrician to correct the fault.

4. Press the RESET button on the GFCI/RCD. The indicator on

TEST

RESET

TEST

the GFCI/RCD should turn on. If the GFCI/RCD indicator does not turn on, the GFCI/RCD is faulty. Do not use the spa. Contact a qualiﬁ ed electrician immediately to correct the fault.

CAUTION

• Maintain water chemistry in accordance with manufacturer’s instructions.

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PARTS

Before assembling your product, please take a few minutes to check the contents

and become familiar with all the parts.

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NOTE: Drawings for illustration purpose only. Actual product may vary. Not to scale.

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PARTS (continued)

Before assembling your product, please take a few minutes to check the contents

and become familiar with all the parts.

REF. NO. DESCRIPTION QTY.

CONTROL BASE (MODEL SSP-20-1)

CONTROL BASE (MODEL SSP-H-20) 11836

2 CONTROL BASE BACK COVER 1 11719

3 CONTROL PANEL (INCLUDED #4 ) 1 11837

4 CONTROL PANEL BOLT 3 11024

5 CONTROL BASE INFLATION CAP 1 11831

6 CONTROL PANEL BOLT WRENCH 1 11053

7 SPA/COVER INFLATION HOSE 1 11830

English

PART NO.

11834

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8 SPA CONTROL INLET/OUTLET O-RING 2 11699

9 SPA CONTROL AIR INLET O-RING 1 11687

10 SPA DRAIN PLUG 1 11696

11 SPA DRAIN VALVE ADAPTOR 1 11718

12 FILTER CARTRIDGE HOUSING 1 11798

13 FILTER CARTRIDGE 2 11692

14 FILTER CARTRIDGE HOUSING LID 1 11797

15 INLET/OUTLET PLUG 3 11739

16 SPA TUB 1 11842

17 SPA COVER 1 11841

SPA COVER INFLATABLE BLADDER (PRE-INSTALLED IN SPA COVER)

19 GROUND CLOTH 1 11717

20 CHEMICAL DISPENSER 1 10883

21 TEST STRIPS 1 11855

22 WRENCH 1 11742

23 PRESSURE GAUGE 1 11741

1 11689

24 INFLATION HOSE ADAPTOR 1 11829

25 MALE BUCKLE 6 11698

26 FEMALE BUCKLE 6 11799

When ordering parts, be sure to quote the model number and part numbers.

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PRODUCT SPECIFICATIONS

Maximum seating capacity: 4 adults Water capacity: 210 gal (795 L) Inner/outer diameter: 58/75 in (147/191 cm) Height: 28 in (71 cm) Bubble air blower: 0.9HP / 220-240 V / 50 Hz Filter pump ﬂ ow rate: 460 gal/hr (1,741 L/hr) Heater power: 2,200 Watts / 220-240 V / 50Hz Temperature range: 20ºC – 40ºC (68ºF – 104ºF) Temperature rise: 1.5-2.5ºC/hr (3ºF – 4.5ºF/hr) Number of Bubble Jets: 120 Spa tub recommended working air pressure: 0.083 bar (1.2 psi) Model SSP-20-1: Cord-connected spa with pump, heater, blower and control panel. Model SSP-H-20: Cord-connected spa with pump, heater, blower, built-in hard water treatment and control panel.

SET UP

Site preparation and requirements

• The spa can be installed indoor or outdoor. For household use only.

• The spa must be setup on a level, ﬂ at and smooth surface that is capable of supporting the maximum load of the ﬁ lled spa with four adult occupants; weight 1136Kg (2500 lbs).

• Make sure the area is free of sharp objects under or around the spa.

• Provide adequate drainage system around the spa to deal with overﬂ ow water and splashes.

• Provide a properly located power outlet to connect the spa and allow easy access for periodic testing of the cord mounted GFCI/RCD.

• Make sure there is enough clearance around the spa for full access to the spa equipment for maintenance and/or service.

• The area shall facilitate draining purposes during long term spa storage.

Additional requirements for indoor installation

• Make sure the ﬂ oor can support the full weight of the ﬁ lled spa with the maximum number of occupants. Check with a qualiﬁ ed contractor or a structural engineer to verify this requirement.

• Make sure the ﬂ oor is water resistant and non-slip surface. Do not install the spa on carpet or other materials that will be damaged by moisture, condensation.

• Do not install the spa indoors on a second ﬂ oor above ﬁ nished living space due to the possibility of water and humidity damage.

• Humidity is a natural side effect of indoor spa installation. The room shall be properly ventilated to allow moisture to escape. Install a ventilating system to prevent excess condensation, moisture in the room.

Additional requirements for outdoor installation

• Spa owners may need to comply with local or states laws relating to childproof fencing, safety barriers, lighting, and other safety requirements. Contact your local building code enforcement ofﬁ ce for further details.

• Make sure the surface is level, ﬂ at, smooth and strong enough to support the full weight of the ﬁ lled spa.

• Do not setup the spa on grass or dirt, as this increases the amount of debris entering the spa, and damage the spa ﬂ oor.

• Do not expose the spa to direct sunlight for extended period of time.

• It is possible to install and leave the spa outside at a temperature not lower than 4°C (39°F) provided the water temperature inside the spa is higher than 4°C (39°F) and the water inside the circulation system, pump, pipe are not frozen. Put a “temp barrier mat” between the spa ﬂ oor and the ground to prevent heat loss from the bottom of the spa and to provide better heat retention.

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SAFETY ZONE REQUIREMENTS

The spa electrical appliance must be installed in Zone 1, 2 or outside all zones. The measured zones are limited by walls and ﬁ xed partitions.

Zone 2

1.5m 1.5m2.0m 2.0m

2.5m

Zone 1

Zone 0

2.5m

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Zone 2

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SET UP (continued)

Spa Control Unit Grounding

A qualiﬁ ed electrician must wire the spa control unit to the household grounding terminal using a minimum

1.5mm2 solid copper conductor as follow (grounding wire not included):

Setup the spa with at least 2 persons.

1. Move the entire package to the selected site. Do not drag the spa tub across the ground as this can cause damage and leakage. Open the carton carefully as this carton can be used to store the spa during long term storage or when not in use.

2. Lay out all the parts on the ground and make sure all the parts are accounted for. For missing or damaged parts contact the appropriate Intex Service Center listed in the separate “Authorized service Centers” sheet.

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Spa Control Unit Assembly

1. Connect the control panel (3) cable plug into the receptacle on top of the spa control base and screw in the plug cover ﬁ rmly by hand (see drawing 1).

2. Screw the control panel bolts (4) with the provided bolt wrench (6) to secure the control panel (see drawing 2).

3. Plug the spa control unit into a grounded electrical outlet.

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SET UP (continued)

Inﬂ ation Inﬂ ate the Spa Tub Wall

1. Take out the ground cloth (19) and spread it over the cleared area. Then spread out the spa liner over

the ground cloth and point the drain valve towards a suitable draining area.

2. Press the button located on top of the control base and remove the back cover (see drawing 3).

3. Unscrew the control base inﬂ ation cap (5) to reveal the air blower inﬂ ation outlet, insert one end of the inﬂ ation hose (7) into the outlet and turn to the right to lock it (see drawing 4).

4. Unscrew the air valve cap to reveal the stem in the up position for inﬂ ation. Insert the other end of the inﬂ ation hose (7) into the valve and turn to the right to lock it in position (see drawing 5).

Press

5. Press the button to turn on the control unit panel buttons ﬁ rst. Press the button to inﬂ ate the

spa tub wall until it is ﬁ rm to the touch but not hard (see drawing 6). IMPORTANT: Do not over inﬂ ate or use high pressure air compressor to inﬂ ate.

6. Press the button again to turn it off.

7. Disconnect the inﬂ ation hose (7) from the air valve and attach the pressure gauge (23) to the air valve. The pressure gauge indicator should be in the green area for a properly inﬂ ated spa tub (see drawing 7). Repeat previous steps to add more air if necessary.

4 5

1 2

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6 7

8. Replace the air valve cap back.

NOTE: The cap is designed to be screwed on and off. Never exert force as this could cause the complete internal inﬂ ation system of the valve to come loose. See “Spa Tub Air Valve Fastening” for valve maintenance.

Inﬂ ate the Spa Cover Air Bladder

1. Open the inﬂ ation valve and insert the inﬂ ation

hose (7) into the valve; press to inﬂ ate until it is ﬁ rm to the touch but not hard (see

drawing 8).

2. Disconnect the inﬂ ation hose (7) from the air

blower inﬂ ation outlet and the valve.

3. Replace the control base inﬂ ation cap (5) back; close and recess the inﬂ ation valve.

NOTE: If there is a need to add some air to the spa tub wall or spa cover air bladder after they have been

setup, refer to above “Inﬂ ate the Spa Tub Wall” and “Inﬂ ate the Spa Cover Air Bladder” sections.

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SET UP (continued)

Deﬂ ation For Spa Tub Wall:

1. Unscrew the cap to reveal the stem, push the stem in

and turn 90 degree right to secure it in the down position (see drawing 9).

2. Once the deﬂ ation is completed, push the stem in and turn 90 degree left to return it to the inﬂ ation position.

3. Replace the cap back.

For Cover Air Bladder:

1. Pull valve cap out and squeeze the valve at its base

until deﬂ ated.

2. Close and recess the valve back.

Spa Control Unit Installation

1. Connect the spa control unit to the spa tub (see drawing 10). Hand-tighten the connectors securely.

Do not use tools to tighten.

2. Reinstall the back cover (2) to the spa control base (see drawing 11). Back cover must be installed before using the SPA.

CAUTION: Do not sit, lean, cover or place any objects over the spa control unit.

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3. Attach the ﬁ lter cartridge housing assembly to the inside of the spa tub outlet grid (lower position, marked “C”) (see drawing 12).

4. Before ﬁ lling with water ensure the bottom drain valve caps are securely closed on the inside and outside.

5. Fill the spa tub with freshwater to a level between MIN and MAX marked on the inside of the spa wall. Do not over ﬁ ll the spa.

WARNING: Never pour water with a temperature higher than

40°C (104°F) into the spa directly. It is recommended to ﬁ ll the

spa tub with lukewarm water for quick heating and energy saving.

6. Place the spa cover and spa air bladder (pre-installed in spa cover) over the spa tub, and make sure the spa cover buckles are locked using the key provided after pulling the buckled straps tight. IMPORTANT: Inspect the spa cover regularly for leak, premature wear and tear or deterioration. Never use a damaged spa cover.

7. Ensure the spa is plugged into a grounded electrical socket and press the button to turn on the control unit panel buttons ﬁ rst. Press the button on the control panel to activate the heater, see “Spa Control Unit Panel” operation section. The heating system is capable of increasing the water temperature by approximately 1.5-2.5ºC (3-4.5ºF) per hour.

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OPERATION

SPA CONTROL UNIT PANEL

buttons. The light next to the button is green when activated. Press this button to turn off all currently activated functions.

spa water until the water temperature reaches the set temperature. After the current water temperature drops 2°C (3.6°F) below the set temperature the heating system will restart. When the ﬂ ame icon on the display is red, the heating system is activated. When the ﬂ ame icon turns green, the water is at the set temperature and the heating system is at rest. NOTE: If the heating system is activated the ﬁ ltration system will automatically start. NOTE: After turning off the heating system the ﬁ ltration system will continue to operate 24 hours.

On/Off Button:

Heat Button:

Once the unit is plugged in, use this button to active the control unit panel

Use this button to activate the heating system. The pump will heat the

A: Heat Button B: Celsius/Fahrenheit Toggle Button C: Temperature Increase Button D: Temperature Decrease Button E: Water Filter Button F: Bubble Button G: LED Display H: On/Off Button

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The temperature can be displayed in either Fahrenheit or Celsius. The system’s default is Celsius.

Celsius/Fahrenheit Toggle button:

CAUTION: NEVER use the spa if indicated water temperature is more than 40°C (104ºF).

buttons will cause the LED to ﬂ ash. When ﬂ ashing you can adjust to the desired temperature setting. If you hold these buttons down the values will rapidly increase or decrease. The new and desired temperature setting will remain on the LED display for 5 seconds to conﬁ rm the new value. NOTE: The default temperature is 20°C (68°F). NOTE: Temperature adjustment ranges from 20°C (68°F) to 40°C (104°F).

Temperature Adjustment Buttons:

Water Filter Button:

The water ﬁ lter icon on the display is green when activated.

auto-shutoff feature. The bubble icon on the displays is green when activated. WARNING: Do not run Bubble system when the cover is attached, air can accumulate inside the spa and cause irreparable damage and bodily harm.

For model SSP-H-20 only: the built-in hard water treatment function works automatically in conjunction with the ﬁ ltration system.

IMPORTANT: The following conditions will lead to slow water heating.

• The ambient temperature is lower than 10ºC (50ºF).

• Outdoor wind speed is above 3.5-5.4m/s (8-12 mph).

• The air bubble function is activated when heating the spa water.

• The spa is not properly covered with the spa cover when the water is heating.

This button turns the ﬁ lter pump on and off.

Bubble Button:

LED Display:

Use this button to activate the massage system, which has a 30-minute

Once plugged in the LED displays the current water temperature automatically.

Pressing the Temperature Increase or Decrease

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LED CODE CHART

LED Reading CAUSE SOLUTION

• Ensure the unit is plugged and switch on.

• Ensure the outlet cover grid is clean and free

from obstructions.

• Clean or replace the cartridge, see Maintenance and Storage section.

E90 No water ﬂ ow

E94 Water temperature too low

E95

E96 System Error

Water temperature is around

50°C (122°F)

• Ensure the in/outlet connections on the spa tub and ﬁ lter pump are not blocked.

• Turn off and unplug the control unit. Plug the GFCI/RCD and restart all over again.

• If problem persists, contact Intex Service Center.

• If the ambient temperature is below 4°C (39°F), we recommend not to use the spa.

• Turn off and unplug the control unit. Plug the GFCI/RCD and restart all over again.

• Press the temperature increase button to set the desired water temperature.

• If problem persists, contact Intex Service Center.

• Press the temperature decrease button to lower the water temperature.

• Turn off and unplug the control unit. When the water has cooled down, plug the GFCI/RCD and restart all over again.

• If problem persists, contact Intex Service Center.

• Turn off and unplug the control unit. Plug the GFCI/RCD and restart all over again.

• If problem persists, contact Intex Service Center.

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E97 Dry-ﬁ re Protection • Contact Intex Service Center.

• When the water has cooled down to 40°C

(104°F), press the RESET button located on the lower side of the control base.

• Press the water ﬁ lter button to re-active the ﬁ lter pump.

E98

END

Water temperature is around

55°C (131°F)

After 72 hours of operation, the pump will hibernate and the rapid heating and water

ﬁ ltration functions are disabled.

Heating Reset

1. Be sure to press the “Reset” button on the spa control unit side

using a small and thin object before the ﬁ rst time operation.

2. See “LED Code Chart” section.

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RESET

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MAINTENANCE AND CHEMICALS

WARNING

Always unplug this product from the electrical outlet before removing, cleaning, servicing or making any adjustment to the product.

Water Sanitation

The spa owner must regularly check and keep the spa water sanitized with scheduled maintenance (daily, if necessary). Adding sanitizer and other chemical will control bacteria and viruses present in the spa water. The maintenance of a proper water balance through appropriate use of sanitizers is the single most important factor in maximizing the life and appearance of the spa tub as well as ensuring clean, healthy and safe water. Proper technique is important for water testing and treating the spa water. See your pool/spa professional for chemical, sanitizer, test kits and testing procedures questions.

CATUTION: ALWAYS FOLLOW THE CHEMICAL MANUFACTURER’S DIRECTIONS, AND THE HEALTH AND HAZARD WARNINGS.

Do not add chemicals if the spa is occupied. This can cause skin or eye irritation. Concentrated chlorine solutions can damage the spa tub. In no event is Intex Recreation Corp., Intex Development Co. Ltd., their related companies, authorized agents and service centers, retailers or employees liable to the buyer or any other party for costs associated with the loss of spa water, chemicals or water damage.

Maintenance of Spa Water and Cartridge

Protect all the spa occupants from possible water-related illnesses by keeping the spa water clean and sanitized. Always practice good hygiene. To ensure proper spa water quality follow these procedures:

1. Inspect and clean the ﬁ lter cartridge every day, and change the ﬁ lter cartridge every 3 days. a. Unscrew the cartridge housing assembly from the spa tub wall and remove the cartridge (see drawing 13). b. Use a garden hose to rinse off the cartridge. If the cartridge remains soiled and discolored it should be replaced. Keep spare cartridges on hand. c. Reinstall the clean cartridge back into the cartridge housing and replace the cartridge housing assembly back onto the spa tub wall.

2. Change the spa water every 3 days. See “Spa Tub Drainage” and “Spa Tub Cleaning” sections for details.

3. Use spa chemicals to maintain proper water chemistry. Spa damage resulting from misuse of chemicals and mismanagement of spa water is not covered by the warranty.

4. All occupants must shower before entering the spa.

Water Chemistry Balance

Maintain the spa water pH level between 7.2 and 7.8, total alkalinity level between 80 and 120ppm and free chlorine level between 2 to 4ppm. Use the included test strips to test the spa water chemistry before each use of the spa and continue to test the water no less than once a week. The Test Strips can test the “Free Chlorine”, “pH”, and “Total Alkalinity” levels at the same time:

1. Dip the entire strip into the water and remove immediately.

2. Hold the strip level for 15 seconds. Do not shake excess water from the strip.

3. Compare the strip pad to the color chart on the packaging label. If necessary, adjust the chemical level

in the pool water. NOTE: Check the expiry date of the test kit as the test results may be inaccurate if the kit is used after that date. Low pH will damage the spa tub and pump. Damage resulting from chemical imbalance is not covered by the warranty. Use the included chemical ﬂ oater dispenser to administer chlorine [chemical tablet size: less than 1” (2.5cm) diameter] into the spa water. Add 1 tablet into the dispenser. Always follow the chemical manufacturer’s directions. Remove the chemical ﬂ oater dispenser when the spa is in use. Never let chlorine come in contact with the spa tub if it is not completely dissolved.

IMPORTANT: Press the button on the spa control panel to turn on the bubble air blower and help dissolve

the chemicals into the water. Never mix chemicals together. Add the chemicals to the spa water separately. Thoroughly dissolve each chemical before adding another one to the water.

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(254IO) SPA ENGLISH 7.5” X 10.3” PANTONE 295U 11/08/2013

MAINTENANCE

Spa Tub Drainage

1. Turn off the spa control unit.

2. Connect the drain valve adaptor to a garden hose and point the other end of the garden hose to a suitable draining area (see drawing 14).

3. Remove the drain valve cap from outside of the spa tub and attach the drain valve adaptor to the drain valve (see drawing 14).

4. From inside of the spa tub, open the drain valve cap, water will start

ﬂ owing out from the garden hose.

5. When the water stops draining, disconnect the spa control unit from the spa tub wall. Lift the spa tub wall from the side opposite the drain, leading any remaining water to the drain and emptying the spa completely (see drawing 15).

6. Attached the inﬂ ation hose (7) to the air blower inﬂ ation outlet on the control unit.

7. Turn on the spa and press the button, aim the inﬂ ation hose at the inlet/outlets on the spa tub and spa control unit to dry out any water in the piping system (see drawings 16 & 17).

8. Use a clean towel to wipe up any remaining water and moisture on the spa tub and spa control unit.

9. Ensure the spa tub and spa control unit are thoroughly dried. NOTE: The enclosed plugs (15) can be used to cover the water inlet and outlet connectors from the inside of the spa tub to prevent water from ﬂ owing out.

Spa Tub Cleaning

If dirt is visible in the water or water becomes cloudy and proper water chemistry does not clear it up, change the water and clean the spa tub. See “Spa Tub Drainage” section on how to drain the spa. While empty, remove the cartridge housing from inside of the spa tub wall, clean and/or replace the ﬁ lter cartridge. Use a sponge and mild soap solution to wipe away any soil or stains on the inside of the spa wall. Rinse thoroughly before reﬁ lling with clean water. IMPORTANT: Do not use steel wool, hard brushes or abrasive cleaners.

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254

Spa Tub Air Valve Fastening

Check the spa tub air valve for leakage and tightness before use. If air is leaking from the air valve, use the provided wrench (22) to tighten the air valve as follow:

1. Make sure the spa tub is deﬂ ated, open the air valve cap and insert the wrench (22) into the air valve body (see drawing 18).

2. With one hand, hold the backside of the air valve base from the inside of the spa tub wall and turn the wrench (22) clockwise. IMPORTANT: Do not over tighten the air valve. Never adjust the air valve base when the spa is in use or ﬁ lled with water.

Spa Cover

The attachment buckles of the cover are locking buckles. Two keys are provided in the plastic bag with the manual and other accessories. Each buckle is marked with “locked” and “unlocked” symbols for easy operation: put the key into the slot on the buckle and turn it to the appropriate position to lock or unlock the buckle respectively. To assure safety from unauthorized access, always put the cover on when spa is not in use and lock all buckles. Always keep the keys out of reach of children. In case you misplace the keys, you can use any similar size ﬂ at screwdriver to lock or unlock the buckles. Inspect the spa cover regularly for leaks, premature wear and tear, damage, or signs of deterioration. Never use a worn or damaged cover: it will not provide the level of protection required to prevent unsupervised access to the spa by a child.

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(254IO) SPA ENGLISH 7.5” X 10.3” PANTONE 295U 11/08/2013

English

MAINTENANCE (continued)

Spa Tub and Cover Air Bladder Repair

Use the enclosed repair patch to repair any puncture:

• Clean and dry the area to be repaired thoroughly.

• Remove the patch backing paper and press patch ﬁ rmly over the puncture. Smooth out the surface to

remove any air bubbles under the patch.

IMPORTANT

The ambient temperatures of air have an effect on the spa tub internal pressure. Air inside of the spa tub may expand and contract with varying temperature leading to reduce pressure inside of the spa tub. If this occurs, simply use the provided pressure gauge to check the internal air pressure and add more air if necessary.

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STORAGE

1. Drain and clean the spa following the “Spa Tub Drainage” and “Spa Tub Cleaning” sections.

2. Reverse set up instructions to deﬂ ate and disassemble the spa tub, spa control unit and spa cover air

bladder.

3. Make sure all the spa components and accessories are thoroughly clean and dry before storage. Air-dry the

spa tub in the sun for an hour before folding.

4. Fold the spa tub loosely and avoid any sharp corners to prevent damage or leakage to the spa tub liner.

5. Prepare additional new cartridges for next time use.

6. Store the spa tub and accessories in a dry, temperature controlled, between 0º – 40ºC (32º – 104 ºF),

storage location.

7. The original packing can be used for storage.

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(254IO) SPA ENGLISH 7.5” X 10.3” PANTONE 295U 11/08/2013

TROUBLESHOOTING

PROBLEM CAUSE SOLUTION

NO DISPLAY/SPA CONTROL UNIT DOES NOT WORK

HOUSEHOLD CIRCUIT BREAKER TRIPPED

NOT HEATING PROPERLY

BUBBLE AIR BLOWER DOES NOT WORK

• Spa is unplugged or off.

• Control panel cable plug loose.

• Power failure.

• GFCI/RCD tripped.

• GFCI/RCD broken.

• Circuit breaker under rated.

• Overloaded circuit breaker.

• An electrical fault in the line.

• Temperature set too low.

• Dirty ﬁ lter cartridge.

• Water temperature decreasing during heater STANDBY mode.

• Heating element failed.

• Air blower pump is too hot.

• Ensure the spa is plugged and switched on.

• Ensure the control panel cable plug is ﬁ rmly

attached to the control base receptacle.

• Check power source.

• Reset the GFCI/RCD.

• Contact Intex Service Center.

• Ensure correct circuit breaker rating.

• Provide a dedicated circuit breaker feeding the spa electrical outlet only.

• Contact a qualify electrician to correct the electrical fault.

• Increase the temperature and attach the spa cover.

• Clean or replace the ﬁ lter cartridge in time.

• If heater is in STANDBY mode, press the ﬂ ame

button to heat up the water to the set temperature.

• Contact Intex Service Center.

• Turn off and unplug the spa. Let it cool down and

restart all over again.

• If problem persists contact Intex Service Center.

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254

FILTRATION PUMP NOT WORKING

WATER NOT CLEAN

PUMP CONNECTORS ARE NOT LEVEL WITH THE SPA CONNECTORS

TUB HAS A STRANGE SHAPE

TUB LOSES AIR PRESSURE

LEAKING BETWEEN SPA TUB CONNECTORS AND CONTROL UNIT CONNECTORS

• Dirty ﬁ lter cartridge.

• Filtration inlet and/or outlet clogged.

• Filter pump motor failed.

• Cartridge assembly not properly attached.

• Insufﬁ cient ﬁ ltering time.

• Dirty ﬁ lter cartridge.

• Improper water maintenance.

• Filtration inlet and outlet clogged.

• One characteristic of PVC is that it changes shape, which is normal.

• Expanded internal air pressure by strong sunshine.

• Air valve cap loose.

• Air valve base loose.

• Hole, cut or split on spa tub.

• Spa control base inlet/outlet connections not securely tight.

• Spa control base inlet/outlet o-ring missing/dirty.

• Clean or replace the ﬁ lter cartridge in time.

• Check and clean ﬁ ltration inlet and outlet regularly.

• Contact Intex Service Center.

• Ensure the cartridge assembly is properly attached.

• Increase ﬁ ltration time.

• Clean or replace the ﬁ lter cartridge in time.

• Refer to the chemical manufacturer’s instructions.

• Check and clean ﬁ ltration inlet and outlet regularly.

• Elevate the pump with wood or another type of

insulated material to bring the pump’s connectors level with the spa’s connectors.

• Check the air pressure and release air if necessary. During very hot weather, you must check to see whether it is necessary to release some air. This is to avoid any possible damage to the tub.

• Ensure air valve cap is securely closed.

• Fill up the spa tub with air then make sure the air valve base is tighten, see “Spa Tub Air Valve Fastening” section.

• Put liquid soap and water in a squirt bottle and spray on seams. If there is a leak it will bubble. After you ﬁ nd the leak, clean and dry the leaking area, then apply the repair patch that comes with your spa.

• Tighten inlet and outlet connections.

• Coat the o-ring with petroleum jelly for water proof.

• Remove grid from inside spa with a screwdriver, ensure inlet/outlet O-ring is in place, clean and not damaged.

SPA IS TOO NOISY IN FILTRATION MODE ONLY

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• Control base components not securely attached.

• Control base ground not level and ﬁ rm.

• Ensure control panel, back cover and all inlet/outlet are securely connected.

• Ensure ground is level, ﬁ rm and smooth.

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(254IO) SPA ENGLISH 7.5” X 10.3” PANTONE 295U 11/08/2013

English

WARRANTY

Your PureSpa has been manufactured using the highest quality materials and workmanship. All Intex products have been inspected and found free of defects prior to leaving the factory. This Limited Warranty applies only to the PureSpa listed below. The following provision is only valid within the European member states countries: The legal regulation of Directive 1999/44/EC will not be effected by this Intex warranty.

The provisions of this Limited Warranty apply only to the original purchaser and is not transferable. This Limited Warranty is valid for the period noted below from the date of the initial retail purchase. Keep your original sales receipt with this manual, as proof of purchase will be required and must accompany warranty claims or the Limited Warranty is invalid.

PureSpa Warranty – 1 Year

If a manufacturing defect is found within the periods noted above, please contact the appropriate Intex Service Center listed in the separate “Authorized Service Centers” sheet. The Service Center will determine the validity of the claim.

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IMPLIED WARRANTIES ARE LIMITED TO THE TERMS OF THIS WARRANTY AND IN NO EVENT SHALL INTEX, THEIR AUTHORIZED AGENTS OR EMPLOYEES BE LIABLE TO THE BUYER OR ANY OTHER PARTY FOR DIRECT OR CONSEQUENTIAL DAMAGES OR LIABILITIES.

This Limited Warranty does not apply if the products are subject to negligence, abnormal use or operation, accident, improper operation, improper voltage or current contrary to operating instructions, or to damage by circumstances beyond Intex’s control, including but not limited to, ordinary wear and tear and damage caused by exposure to ﬁ re, ﬂ ood, freezing, rain, or other external environmental forces. This Limited Warranty applies only to those parts and components sold by Intex. The Limited Warranty does not cover unauthorized alterations, repairs or disassembly by anyone other than Intex Service Center personnel.

The costs associated with the loss of pool water, chemicals or water damage are not covered by this warranty. Injury or damage to any property or person is not covered by this warranty.

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Page 18

Intex SSP-20-1, SSP-H-20 User guide

Specifications and Main Features

Frequently Asked Questions

User Manual