INTERVOX Résidencia 3 Installation Manual

Installation manual
Résidencia 3
1/ Presentation of the central Unit
2/ Presentation of radio components
3/ Presentation of hardwired components
4/ Recommendations
5/ Installation and commissioning procedure
6/ Programming in the factory
Résidencia 3 - Edition march 2006
Page 2 - Résidencia 3 - Edition march 2006
Table of Contents
Presentation of Alarm Unit
p 3
Presentation of Wireless keypad
p 6
Presentation of Hardwired Components
p 6
Recommendations
p 6
Recommendations before Starting Installation
Recommendations Relative to Alarm Unit and Wireless Component Installation
Safety Recommendations
Installation and Commissioning Procedure
p 10
Servicing
p 22
Factory Settings
p 22
Declaration of network compatibility:
This equipment is compatible with the networks in the following countries: Germany, Austria, Belgium, Denmark, Spain, Finland, France, Greece, Ireland, Iceland, Italy, Luxembourg, Norway, Holland, Portugal, the United Kingdom, Sweden and Switzerland. Nevertheless, there may problems of interoperation with the following networks: Greece, Portugal, Switzerland.
Greece, Portugal: Pulse dialling is not supported in the basic version. It may nevertheless be added as an option. Please contact the manufacturer’s after-sales department.
Switzerland: We recommend adding a filter for metering pulses (12 KHz) between the unit and the network connection.)
In the event of a problem, please contact your dealer first.
Warranty
The equipment is guaranteed for 2 years against faulty manufacture or raw material defects.
This Warranty shall not apply if the user has not complied with the recommendations given, if the unit has been put into service at a voltage other than that shown on the rating plate or if the unit has been connected to the wrong type
of telephone line or, if the user has caused faults due to negligence or by inexperience.
This manual should not be thrown away but should be retained throughout the life of the product.
Page 3 - Résidencia 3 - Edition march 2006
Presentation of Alarm Unit
1/ General Description
The alarm unit is equipped with:
A backlit display
A backlit keypad including a set of keys for controlling the system
An analog telephone modem connected to the STN telephone system (Z interface):
communicating in digital mode with call reception centres that accept the SurTec and ID contact protocols,
communicating in voice mode transmitting customisable messages to standard or GSM telephone sets,
which allows data transfer to two different recipients whatever digital or voice protocol is used : « dual acknowledgement » function.
An integrated 100 dB siren
An integrated intercom module for carrying out audio and intercom confirmation
a Voice synthesiser used to guide users.
A digital recorder used for the Voice
message function
A radio transceiver controlling 32 radio channels for communication with the wireless components: detectors, remote control units or keypads, outdoor sirens, etc.
An alarm unit tamper protection
loop monitoring the alarm unit door
and wall tamper switches
A memory containing the log of the
last 500 events. The log can be
viewed locally, or remotely by upload.
As an option, the alarm unit can be fitted with an extension card for
connection of hardwired add-ons.
2/ Detailed Description
LCD Display
The backlit LCD display includes one line x 16 characters, displaying:
The date and time
The programming and setup menus
The alarmed detectors in test mode or on activation
Four information icons: power on, battery fault, alarm stored and use of the telephone line
etc.
Keypad
The backlit keypad is used for controlling the alarm unit:
Total Supervision on
Partial supervision on
Supervision off
Duress call
Fire alarm call
Chime function enable/inhibit
Voice message function
Creation of user codes
Alarm unit setup and programming
32 Radio Channels
20 supervised channels are reserved for the detectors :
Infrared detector Animal infrared Opening detector
Smoke detecto
2 channels are allocated to the sirens :
Internal siren
Outside Wireless Siren with Flasher
5 channels are allocated to the keypads or remote control units :
Wireless Keypad
Remote control
5 channels are preassigned to the SOS transmitters
The wireless components are stored by teach­in. Each wireless component has a unique factory-set code out of 16 million possible combinations.
Battery level: Each detector monitors its built-
in battery and informs the alarm unit if the battery is low.
Page 4 - Résidencia 3 - Edition march 2006
Supervision: Once every hour, each detector
sends a test message to the alarm unit.
When a detector sends a battery low message or has not sent a test message for four hours, the alarm unit stores the event in the log.
Depending on how the system is programmed, this event may generate a call to the Monitoring Centre and/or trigger the siren.
Supervision of the unit: Every hour, the
sirens receive a supervision call from the unit.
If after 4 hours, the unit has not sent its supervision messages, the sirens are activated for 2 minutes 30 seconds.
Hardwired Add-on Extension Card
The extension card is placed inside the alarm unit and allows connection of:
A balanced hardwired input allowing connection of a hardwired detector and its tamper switch to a wire pair. The detector must be provided with its own power supply if required.
An auxiliary tamper switch input inserted in the tamper circuit of the alarm unit
An output for connection of a signal: siren, alarm light, etc. (NC contact, max. current rating 100 mA)
Event Log
This log contains at least the last 500 events. For each event, the alarm unit stores:
The date and time of occurrence
Activations and deactivations with the code used
Alarm events: Triggering of a detector or tamper switch, detector battery level
Completion or not of the call sequence and number of attempts.
Technical Data
The alarm unit performs a self-test when controlling and transmitting a line power failure and return, the battery level and by cyclically sending status messages (cycle in hours or days).
The time at which the test is run can be programmed from a PC or delayed 12 hours after setting the time.
Voice Message
The alarm unit is equipped with a digital recorder allowing one of the users to record a voice message lasting 15 seconds at most.
When the alarm unit is deactivated, a visual and audio signal alerts the other users that a message is present and prompts them to consult the message.
Rounds Management
When a break-in alarm is triggered, the alarm unit goes on wait for two hours for a radio message sent by a roundsman’s remote control unit.
The siren(s) output(s) an audio signal and the information is sent to the call reception centre. The intervention squads that go to the customer’s place must be equipped with roundsman type remote control units.
Remote Parameter Setting
The remote parameter setting function is used to view and set the alarm unit parameters:
Viewing and setting of the alarm unit and transmitter parameters
Viewing of the events stored.
Remote setup is activated from the front panel of the alarm unit.
Call-me Function
The remote operator makes a call to the telephone line, to which the alarm unit is connected, and hangs up after one or two rings. Then, in the 30 following seconds, he has to make a second call to the same number. Once again, he hangs up after one or two rings : if none of the installation phone sets is picked up, the unit automatically calls the number programmed as “Service server”.
Programming on the Alarm Unit
The front panel of the alarm unit allows simplified programming without requiring a programming tool.
In this case, the installer carries out installation based on the default factory settings.
Use this procedure to:
Store wireless components: detectors, remote control units, keypads, sirens
Program the subscriber number
Program the call centre numbers
to program the park code (SurTec protocol),
Program the access codes
Modify the installer access code
Determine the time delays on entry and exit for each detector.
Page 5 - Résidencia 3 - Edition march 2006
Programming from a PC Using the Configurator
Programming from a PC requires use of the setup pack containing a special connecting cable and the Configurator setup software.
The Configurator is used to:
Program the parameters of the transmitter modem:
Subscriber number
Park code (SurTec protocol),
Siren operating time
Cyclic test frequency in days or hours, with test run time
Program the telephone numbers of the call centres
Classify these numbers by creating call sequences used for calling the centres depending on the type of alarm: break-in, cyclic test, technical calls, etc.
to program the « dual acknowledgement » function, that is to say two call sequences for each function.
Assign to each detector:
A label in natural language making it easier to locate
A call sequence
A siren operating mode
With listening or intercom
Time delays on entry and exit
State or pulse mode
Transmission codes
With or without supervision
With our without audio signal on triggering of the detector
With our without audio signal on acceptance of the call
Program the characteristics of the hardwired input
Isolate a detector
Program the detectors for partial supervision or total supervision
To deactivate outdoor sirens in partial or off surveillance modes,
Assign each alarm unit user a personal ID code and possibly restrict certain accesses.
Specifications
Dimensions (in mm): L 240 x W 160 x D 55
Weight: 1000 grams
Material: ABS VO case
Location of use: Indoors away from humidity
Temperature range: 0°C to 40°C
Tamper switches on door and wall
Protection class IP 30 (NF standard = NF
EN 60529) IK 07 (NF EN 50102).
Protection against electric shocks: Class 2
(NF standard = EN 60950)
Frequency :
reference 12TR3R401 : 433,92 Mhz, reference 12TR3R801 : 868,35 Mhz.
Power Supply
Primary: Line power 230 VAC + 10%, 50
Hz, 4,5 VA
Backup by 600 mAh NIMH storage battery
supplied with the alarm unit.
Battery monitoring: Message sent if battery
level falls below 4.3 volts.
Line power supervision: Message sent after
a line power failure lasting 1 continuous hour (detection limit = 100 VAC) (value modifiable by PC)
Alarm unit operating time: 24 hours
.
Page 6 - Résidencia 3 - Edition march 2006
Hardwired Add-on Extension Card
R2
R1
AP
IN
OUT
The extension card is placed inside the alarm unit and provides:
A balanced hardwired input for connection of a hardwired detector and its tamper switch to a wire pair.
An auxiliary tamper switch input inserted in the tamper circuit of the alarm unit
An output for connection of a signal: siren, alarm light, etc. (NC contact, max. current rating 100 mA)
Recommendations
You are about to install and put into service an alarm unit. We suggest you
comply with the following recommendations:
1.
Read this manual carefully and, in particular, the chapter concerning the
installation recommendations.
2.
Follow the instructions set out in the installation procedure to the letter.
3.
Find the best location for your unit, in accordance with its installation conditions.
4.
Before connecting the telephone line, check the installation with your
customer and whether he has an answering machine, fax or Internet
connection (see connection chapter).
5.
Unpack and prepare the various radio peripherals but do not install them
(intrusion detectors, keypads, etc.). We recommend programming them close to
the unit and securing them only after checking their radio range from the location
required.
6.
Programme the various radio peripherals (self-learning).
7.
From the required location of each radio peripheral, check, their radio link with the
unit, in "test" mode.
8.
Once their final location has been determined and their range checked, install and
secure the radio peripherals.
9.
Test the installation in full.
Some useful tips before starting
the installation
Page 7 - Résidencia 3 - Edition march 2006
Environment and location of the unit
The unit is a wireless alarm system which communicates with its peripherals using radio transmissions.
The propagation of radio frequencies differs depending on the place of installation, location and height of components, and on the construction materials found.
The position of the unit on the site to be protected is therefore strategic. This position should take into account the following table and indications:
Materials found Radio frequency penetration rate
Wood and plaster 90 to 100 % of radio transmissions
Brick 75 to 90 % of radio transmissions
Reinforced concrete 0 to 50 % of radio transmissions
Metal structures 0 to 10 % of radio transmissions
Since the ground in an obstacle to the propagation of transmissions, system components should not be installed at ground level,
No component should be installed on a metal partition or structure.
In all cases, we recommend installing the unit in the centre of the premises to be protected, at an average height of 1.50 metres, whilst taking into account the location of the telephone line and incoming feeder of the 230 volt mains power supply.
Environment and location of peripherals
The peripherals should not be installed before being programmed.
Once programmed, their final location shall only be chosen and confirmed after checking radio ranges and interference from this location.
Opening detectors:
If an opening detector has to be installed on a metal door or frame, the installer should insert an insulating shim between the opening detector and the metal part so that the action of the magnet on the opening contact is not disrupted by the metal mass and that this metal mass does not interfere with radio transmissions.
Movement detectors:
Movement detectors are infrared detectors. They are therefore sensitive to changes in temperature and should not be installed close to a source of heat (convector, chimney), in a draft or in direct sunlight.
To avoid saturation of radio transmissions, the peripherals should not be installed in the direct vicinity of the unit, or at a distance of less than 3 metres.
Useful hints for installing units and radio components
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