Inter-Tel INT1400 User Manual
INT1400
Cordless Telephone User Guide
Notice
This Inter-Tel® INT1400 User Guide is released by Inter-Tel, Inc. as a guide for endusers. It provides information necessary to use the INT1400 endpoint. The contents of
this user guide, which reflect current Inter-Tel standards, are subject to revision or change
without notice. Some features or applications mentioned may require a future release and
are not available in the initial release. Future product features and applications are subject
to availability and cost. Some features or applications may require additional hardware
and/or specific software.
For sales, service, or technical support,
contact your local authorized Inter-Tel reseller.
Comments about this user guide or other
technical documentation should be directed to
Inter-Tel’s Technical Publications Department at:
Tech_Pubs@inter-tel.com
All products and services mentioned in this publication are the trademarks, service marks,
registered marks, or registered service marks of their respective owners.
Inter-Tel
.
©Inter-Tel, Inc. April 2005 printed in US
®
and EncoreCX® are registered trademarks of Inter-Tel, Incorporated.
Table of Contents
CONTENTS PAGE
IMPORTANT SAFETY INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . V
WARNINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . VII
SAVE THESE INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . IX
FINDING YOUR WAY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
About Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Dialpad and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Basic Message Display Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Basic Button Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
INT1400 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Selecting the Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Connecting the Telephone Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Connecting Power to the Base and Charger Units. . . . . . . . . . . . . . . 8
Wall Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Attaching the Belt Clip to the Handset . . . . . . . . . . . . . . . . . . . . . . . 12
Installing the Handset Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . 14
Charging the Handset Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . 15
Checking the Low Battery Indicator . . . . . . . . . . . . . . . . . . . . . . . . . 15
Cleaning Charging Unit Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Base Units and Handsets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Range Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Setting Endpoint Preferences. . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Changing Volume Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Selecting a Ring Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Turning the Handset Ringer On/Off . . . . . . . . . . . . . . . . . . . . . . . . . 17
Returning to Default Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
About the Telephone System . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
About Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
FINDING YOUR WAY
USING YOUR PHONE
USING YOUR PHONE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Starting the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
How to use your EncoreCX Cordless Phone. . . . . . . . . . . . . . . 21
INT1400 Cordless Telephone User Guide
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CONTENTS PAGE
Receiving and Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Placing Calls on Hold or Park. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Transferring Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Muting the Microphone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Placing Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Forwarding Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Forwarding Group Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Setting Up Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Personal Speed-Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
System Speed-Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Redialling a Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Setting Up Follow Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Using Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Performing a “Hookflash” During a Call . . . . . . . . . . . . . . . . . . . . . . 29
Using Door Open . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Logging In/Out of Individual Hunt Groups . . . . . . . . . . . . . . . . . . . . 30
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INT1400 Cordless Telephone User Guide
Important Safety Instructions
NOTE: For use with CSA Certified (NRTL/C) Inter-Tel® EncoreCX® system
only.
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electrical shock, and injury to persons, including the
following:
• Read and understand all instructions.
• Follow all warnings and instructions marked on the product.
• Unplug this product from the wall outlet before cleaning. Do not use liquid or
aerosol cleaners. Use a dry cloth for cleaning.
• Do not use this product near water (for example, near a sink or in a wet area).
• Do not place this product on an unstable cart, stand, or table. The telephone may
fall, causing serious damage to the unit.
• Do not block or cover any slots or openings in the base unit to protect the product
from overheating. This product should never be placed near or over a radiator or
heat register, or in a built-in installation unless proper ventilation is provided.
• This product should be operated only from the type of power source indicated on
the marking label.
• Do not allow anything to rest on the power cord. Do not locate this product where
the power cord might be trampled or damaged.
• Do not overload wall outlets and extension cords, as this can result in the risk of
fire or electrical shock.
• Never push objects of any kind into this product through the base unit slots, as
they may touch dangerous voltage points or short out parts that could result in a
risk of fire or electric shock. Never spill liquid of any kind on the product.
• Do not disassemble this product to reduce the risk of electric shock. Contact qualified service personnel when some service or repair work is required. Opening or
removing covers may expose you to dangerous voltages or other risks. Incorrect
reassembly can cause electric shock when the appliance is subsequently used.
INT1400 Cordless Telephone User Guide
v
• Unplug this product from the wall outlet and refer servicing to qualified service
personnel under the following conditions:
— When the power supply cord is damaged or frayed.
— If liquid has been spilled into the product.
— If the product has been exposed to rain or water.
— If the product does not operate normally when following the operating
instructions. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in
damage and will often require extensive work by a qualified technician
to restore the product to normal operation.
— If the product has been dropped or the cabinet has been damaged.
— If the product exhibits a distinct change in performance.
• Do not use the telephone to report a gas leak in the vicinity of the leak.
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INT1400 Cordless Telephone User Guide
Warnings
Changes or modifications to this product not expressly approved by Inter-Tel, or
operation of this product in any way other than as detailed by this user guide,
could void your authority to operate this product.
Unplug all electrical appliances when you know an electrical storm is approaching.
Lightning can pass through your household wiring and damage any device connected
to it. This phone is no exception.
NOTE: Do not attempt to unplug any appliance during an electrical storm.
The INT1400 is not waterproof. To reduce the risk of fire, electrical shock, or
damage to the unit, DO NOT expose this unit to rain or moisture.
Range
The INT1400 cordless phone is designed to achieve the maximum possible range by
transmitting and receiving according to the highest specifications set forth by the FCC
and IC. The INT1400 is rated to operate at a maximum distance with the qualification
that the range depends upon the environment in which the telephone is used. Many
factors limit the range, and it would be impossible to include all the variables in the
rating. The maximum range rating of this phone is meant to be used as a means of
comparison against other range claims.
CAUTION
NOTICE
INT1400 Cordless Telephone User Guide
vii
Radio Interference
Radio interference may occasionally cause buzzing and humming in your cordless
handset or clicking noises in the base unit. This interference is caused by external
sources, such as a TV, refrigerator, vacuum cleaner, fluorescent lighting, computer
equipment, or electrical storm. Your unit is NOT DEFECTIVE. If these noises continue and are too distracting, please check your office to see what appliances may be
causing the problem. In addition, we recommend that the base unit not be plugged
into a circuit that also powers a major appliance because of the potential for interference.
In the unlikely event that you consistently hear other voices or distracting transmissions on your phone, you may be receiving radio signals from another cordless telephone or some other source of interference. If you cannot eliminate this type of
interference, change to a different channel.
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INT1400 Cordless Telephone User Guide
Save These Instructions
Finally, it should be noted that some cordless telephones operate at frequencies that
may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a
TV or VCR. If interference is experienced, moving the cordless telephone farther
away from the TV or VCR will often reduce or eliminate the interference.
More Than One Cordless Telephone
If you want to use more than one cordless telephone in your office, they must operate
on different channels. Press the channel button ( ) to select a channel that provides the clearest communication.
Privacy
Cordless phones are radio devices. Communications between the handset and base
unit of your cordless telephone are accomplished by means of radio waves which are
broadcast over the open airways. Because of the inherent physical properties of radio
waves, your communications can be received by radio-receiving devices other than
your own cordless telephone unit. Consequently, any communications using your
cordless telephone may not be private.
Base Units and Handsets
The handsets are programmed to work with a specific base unit. You cannot switch to
a new handset or a new base unit without having it reprogrammed by Inter-Tel.
CH
Battery Packs
The battery packs contain rechargeable, sealed, Nickel-Metal Hydride batteries. To
reduce the risk of fire or injury to persons by the battery:
• Use only the appropriate type and size battery pack specified in this user guide.
• Do not dispose of the battery pack in a fire. The cell may explode. Check with
local codes for possible special disposal instructions.
• Do not open or mutilate the battery pack. The released electrolyte is corrosive
and may cause damage to the eyes or skin. It may be toxic if swallowed.
• Exercise care in handling the battery pack to avoid shorting the battery with conducting materials such as rings, bracelets, and keys. The battery or conductor
may overheat and cause burns.
• Do not charge the battery pack used in this telephone in any charger other than
the one provided. Using another charger may damage the battery or cause the battery to explode.
• Observe proper polarity orientation between the battery pack and charger unit.
• Do not short circuit the battery pack.
INT1400 Cordless Telephone User Guide
ix
x
INT1400 Cordless Telephone User Guide
Finding Your Way
SECTION CONTENTS PAGE
Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
About Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Dialpad and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Basic Message Display Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Basic Button Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
INT1400 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Selecting the Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Connecting the Telephone Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Connecting Power to the Base and Charger Units. . . . . . . . . . . . . . . 8
Wall Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Attaching the Belt Clip to the Handset . . . . . . . . . . . . . . . . . . . . . . . 12
Installing the Handset Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . 14
Charging the Handset Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . 15
Checking the Low Battery Indicator . . . . . . . . . . . . . . . . . . . . . . . . . 15
Cleaning Charging Unit Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Base Units and Handsets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Range Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Setting Endpoint Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Changing Volume Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Selecting a Ring Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Turning the Handset Ringer On/Off . . . . . . . . . . . . . . . . . . . . . . . . . 17
Returning to Default Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
About the Telephone System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
About Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
FINDING YOUR WAY
INT1400 Cordless Telephone User Guide
1
WELCOME
Congratulations on your purchase of the Inter-Tel® INT1400 cordless telephone. The
INT1400 is designed to work on an Inter-Tel EncoreCX
access to multiple lines, Caller ID, and other phone system features.
To help familiarize you with the features of the INT1400, read this user guide thoroughly.
Your INT1400 includes the following items:
• Base Unit
• Handset
• Telephone Cord
• Two AC Adapters
• Rechargeable Battery (750 mAh Ni-MH)
• Belt Clip
• Charger Unit
• Charger Unit Wall Mount
• Wall Plate Adapter
• This User Guide
NOTE: If any of these items are missing or damaged, contact your System Administra-
tor. If your INT1400 is not performing to your expectations, try the steps listed in the
Troubleshooting section of this user guide. If you are still unable to resolve the problem,
contact your System Administrator.
®
system to provide you with
2
INT1400 Cordless Telephone User Guide
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