Inter-Tel INT1100 User Manual

Inter-Tel INT1100 User Guide

Contents

Welcome/Features 3 Quick Reference Guide 4 Controls and Functions 5 Getting Started 7

Read this First 7 Setting up the Phone 8 Terminology 12 Setting Caller ID Options 13 Selecting a Language 15

Basics 16

Making and Receiving Calls 16 Redialing a Call 17 Ringer Volume Setup 18 Ringer Tone Setting 18 Distinctive Ringer Setup 19 Adjusting the Earpiece and Handset Speaker Volume 20 Mute Microphone 20 Tone Dialing Switch-over 21 Traveling Out-of-Range 21 Selecting a Different Channel 21 Find Handset 22 Flash and Call Waiting 22 Voice Mail LED 22

Phonebook 23

Storing Phone Numbers, Names,

Distinctive Rings, and Speed Dial 23 Steps for Entering Names and Special Characters 25 Viewing the Phonebook 27 Making Calls Using the Phonebook 28 Speed Dialing 28 Editing or Erasing a Stored Name,

Phone Number, Distinctive Ring, and Speed Dial 29 RocketDial (One Touch Dialing) 30 Chain Dialing 31

Caller ID 32

Viewing the Caller ID List 33 Deleting Information from the Caller ID List 34 Using the Caller ID Message List 35 Call Waiting Deluxe Features 36

Additional Information 37

Changing the Digital Security Code 37 Installing the Beltclip 38 Headset Installation 38 Note on Power Sources 39 Maintenance 39 General Information 40

Troubleshooting 41

Liquid Damage 42

Precautions & Warranty 43 Index 45

[ 2 ]

Welcome

Congratulations on your purchase of the Inter-Tel® cordless telephone. This phone is designed and engineered to exacting standards for reliability, long life and outstanding performance. To enjoy the best performance from this phone’s features, please read this manual carefully and save it for future reference.

Note: Some illustrations in this manual may differ from the actual unit for explanation

purposes.

As an Energy Star® Partner, Inter-Tel has determined that this product or product models meets the Energy Star® guidelines for energy efficiency. Energy Star® is a U.S. registered mark.

Note: Energy Star® applies to INT1100 only.

Features

• 5.8 GHz Spread Spectrum Technology

• Hands Free Speakerphone in the Handset

• Caller ID and Call Waiting Caller ID

• Dynamic Memory Location for Caller ID Messages and Phonebook Locations (up to 100 numbers in total)

• Trilingual Language Option

• 3-Line, 16 Character Backlit Handset Display

• One Touch Rocket Dialing

• Call Transfer

• 32 Digit Redial / 3 Last Number Redial Locations (handset only)

• 10 Distinctive Ring Options (6 ringers and 4 melodies)

• Mute Feature

• Flash and Pause

• Find Handset

• Hearing Aid Compatible

• Tone/Pulse Dialing

• Handset Earpiece, Handset Speaker, and Ringer Volume Control

• Call Timer

WELCOME/FEATURES [ 3]

Step 1 Charging the Battery Step 2 Connecting

INSTALL THE HANDSET BATTERY

Remove the cover.

UIDE

Connect the battery pack connector with the correct polarity.

Replace the cover.

PLUG INTO AC POWER

Plug the AC adapter cord into the base unit and then to a 120V AC outlet.

EFERENCE

Place the handset in the base.

UICK

You must charge the battery pack continuously

Note:

for 15-20 hours before using the phone.

CONNECT TO A PHONE LINE

When the handset battery pack is fully charged, plug the telephone cord into the base unit and then into a telephone wall jack.

Your phone is set for tone dialing. If your local network requires pulse dialing, please see “Setting up the phone, Choose the dialing mode” in your owner’s manual.

Step 3 Setting up the Caller

ID Options/Language

Note: Three Caller ID options are available: Auto Talk, Caller ID on Call Waiting (CIDCW) and Area Code.

TO SELECT CALLER ID OPTIONS

Press menu/mute.

Press + or - to move the pointer to “Caller ID Setup”, then press select/ch.

Press +or -to move the pointer to an option,

select/ch

then press

Press +or -to change the option setting.

select/ch and return the handset to

Press the base.

TO CHOOSE THE LANGUAGE

Press menu/mute.

Press + or - to move the pointer to “Language”, then press select/ch.

Press + or - to change the option setting.

Press select/ch and return the handset to the base.

QUICK REFERENCE GUIDE

[ 4 ]

Controls and Functions

8 9

11 12

15 16

17 18

1. Handset Antenna

2. Headset Jack Cover

3. Beltclip Hole

4. Handset Battery Compartment

5. Voice Mail LED

6. Handset Earpiece

7. LCD Display

8. call id (Caller ID)/

9. (Phonebook)/RocketDial/

10. spkr (speaker) Key

11. /tone Key

12. redial/p (pause) Key

13. Menu/ (mute) Key

14. Handset Microphone

15. Talk/flash Key

16.

+ (up) Key

17.

- (down) Key

18. End Key

19.

# Key

20. Xfer (transfer)/ del (delete) Key

21. Select/ch (channel) Key

22. Handset Charging Contacts

23. Hands Free Speaker

CONTROLS AND FUNCTIONS

 (right cursor) Key

 (left cursor) Key

[ 5 ]

28 29

24. Base Antenna

25. Base Charging Contacts

26. Status LED

27. Find Handset Key

28. DC Power Input

29. Telephone Line Jack

[ 6 ] CONTROLS AND FUNCTIONS

Read this First

This cordless telephone must be set up before use. Follow these steps:

Step 1 (page 9)

Unpack the telephone and accessories.

Step 2 (page 10)

Next, choose the best location to set up the base unit.

Step 3 (page 11 to 14)

Then, insert the battery pack into the handset. Connect the base unit. You must charge the battery

for 15-20 hours before plugging into the

pack

phone line and using the phone.

Step 4 (page 15 to 17)

Finally, set the Caller ID options, and store your area code in the memory to use the Caller ID service. Choose the language of your display.

Note: Skip the area code setting if your calling area

requires 10-digit dialing.

About the digital security code

This cordless telephone uses a digital security code to prevent unauthorized access to your base unit. This security code prevents other cordless handsets from making calls through your base unit. If you want to change the security code, see page 43.

[ 7 ]GETTING STARTED

For maximum range:

Correct Incorrect

• Keep the antenna free of obstruction.

• When the handset is not in use place the handset in an upright position.

• Do not hold the handset where you would block the signal.

Setting up the Phone

Do the following steps:

A. Choose the best location C. Connect the base unit B. Install the battery pack D. Choose the dialing mode

A. Choose the best location

Before choosing a location for your new phone, read “Installation Considerations” on page 44. Here are some important guidelines you should consider:

Avoid heat sources, such as radiators, air ducts, and sunlight

Avoid television sets and other electronic equipment

Avoid noise sources such as a window by a street with heavy traffic

Avoid microwave ovens

Avoid excessive moisture, extremely low temperatures, dust, mechanical vibration, or shock

Avoid personal computers

Choose a central location

Avoid other cordless telephones

If your home has specially wired alarm equipment connected to the telephone line, be sure that installing the system does not disable your alarm equipment. If you have questions about what will disable your alarm equipment, contact your telephone company or a qualified installer.

[ 8 ] GETTING STARTED

B. Install the battery pack

Charge the battery pack for at least 15-20 hours before plugging the phone line into your base unit.

1) Press down on the battery cover release and slide the cover down until it comes off.

2) Connect the battery pack connector observing the correct polarity (black and red wires) to the jack inside the battery compartment.

Do not exert any force on this connection. It could cause damage to the battery or to the handset. The plastic connectors will fit together in only one way. Once you are certain that you have made a good connection, then insert the battery pack into the battery compartment. Do not pinch the wires.

3) Securely close the battery compartment cover by sliding it up until it snaps into place.

4) Place the handset in the base with the keypad facing forward.

• Use only the Inter-Tel

battery (BT-446) supplied with your

Replacement

phone.

batteries are also available through Inside Sales.

• Recharge your phone on a regular basis by returning the handset to the base after each phone call.

GETTING STARTED

[ 9 ]

Battery use time (per charge)

Fully charged (15-20 hours charge time)

• Up to 4 hours continuous use

• Up to 8 days when the handset is in the standby mode

When you charge the handset, Caller ID summary screen and the name of the handset, charging the handset No. 2.

HS1 appears. For TRU5860-2, if HS2 appears, you are

Low battery alert

When the battery pack is very low and needs to be charged, the phone is programmed to eliminate functions in order to save power. If the phone is in the standby mode, ”

Low Battery” appears on

the LCD and none of the keys will operate. If the phone is in use,

Low Battery” appears and the handset beeps. Complete your

” conversation as quickly as possible and return the handset to the base unit for charging.

The last number dialed in the redial memory is retained for up to 2 minutes while you replace the battery pack.

Cleaning the battery charging contacts

To maintain a good charge, it is important to clean the charging contacts on both the handset and base unit once a month. Use a dry cloth or pencil eraser to clean. If the contacts become very dirty, using water only, dampen a cloth to clean the charging contacts. Then make sure to go back over the charging contacts with a dry cloth before returning the handset to the base to charge.

contacts

[ 10 ] GETTING STARTED

C. Connect the base unit

1) Connect the AC adapter to the DC IN 9V

jack and to a standard 120V AC wall outlet.

2) Set the base and charger (for TRU5860-2 only) on a desk or tabletop, and place the handset in the base unit as shown.

GETTING STARTED

3) Make sure the

status LED illuminates. If the LED does not

illuminate, check to see that the AC adapter is plugged in and that the handset makes good contact with the base charging contacts.

• Use only the supplied AD-312 AC adapter.

Do not use any other AC adapter.

• Connect the AC adapter to a continuous power supply.

• Place the base unit close to the AC outlet so that you can unplug the AC adapter easily.

4) After installing the battery pack in the handset, charge your handset at least

15-20 hours before

plugging into the phone line.

5) Once the handset battery pack is fully charged, connect the telephone line cord to the

TEL LINE

jack and to a telephone outlet.

If your telephone outlet isn't modular type, contact your telephone company for assistance.

Modular

Place the power cord so that it does not create a trip hazard or where it could become chafed and create a fire or electrical hazard.

GETTING STARTED

[ 11 ]

• If you are not sure of your dialing system, set the unit to tone dialing. Make a trial call. If the call connects, leave the setting as is, otherwise set the unit to pulse dialing.

• If your phone system requires pulse dialing and you need to send DTMF tones in certain situations during a call, you may “switch-over” to tone dialing. (Refer to “Tone Dialing Switchover” on page 21.)

D. Choose the dialing mode

Most phone systems use tone dialing, which sends DTMF tones through the phone lines. However some phone systems still use pulse dialing such as in rural areas. The default setting is tone dialing. Depending on your dialing system, set the mode as follows:

1) When the phone is in the standby mode, press

2) Press

+ or - to move the pointer to “Dial Mode”.

menu/mute.

3) Press select/ch and the display will show the current setting. (The initial setting is Tone.)

4) Press

5) Press

6) Press

+ or - to change the selection.

select/ch, and you will hear a confirmation tone.

end to exit.

Terminology

Throughout this manual, terms such as Standby and Talk Mode are used. Below is the terminology explanation.

Standby Mode - The handset is not in use, is off the base, and talk/flash or spkr has not been pressed. A dial tone is not present. Talk Mode - The handset is not in the base and talk/flash or spkr has been pressed enabling a dial tone. “

Talk” appears in the display.

[ 12 ] GETTING STARTED

Setting Caller ID Options

There are three Caller ID setup options available: AutoTalk, CIDCW (Caller ID on Call Waiting), and Area Code. See page 14 for Area Code setup instructions.

AutoTalk allows you to answer the phone without pressing when AutoTalk is On, simply remove the handset from the base and the phone automatically answers the call. Or if the handset is not in the base, press any number key, answer the call. If you set AutoTalk to Off, you must press

Caller ID on Call Waiting (CIDCW) performs the same as regular Caller ID on a call waiting number. CW Deluxe allows you to handle call waiting calls in seven different ways. (See page 36.)

You must subscribe to CIDCW from your phone company in order to use this feature.

The CW Deluxe is a separate service available through your phone company.

To change your Caller ID options:

1) When the phone is in the standby mode, press

menu/mute.

talk/flash or spkr. If the phone rings

/tone, or # to

talk/flash or spkr to answer the call.

GETTING STARTED

2) Press press

3) Press then press

4) Press AutoTalk: “

CIDCW: “

5) Press

6) Press

+ or - to move the pointer to “Caller ID Setup”, then select/ch.

+ or - to choose “Auto Talk” or “CIDCW”,

select/ch.

+ or - to change the selection.

Auto Talk On” or “Auto Talk Off”

CIDCW On”, “CW Deluxe On” or “CIDCW Off”

select/ch and you will hear a confirmation tone.

end to exit.

GETTING STARTED

[ 13 ]

• If your calling area requires 10-digit dialing, do not program this option.

• When the area code has already been stored in memory, the stored area code will be displayed. To change it, press xfer/del three times. Then enter the new area code. Or you can

/RocketDial/

use or call id/ to move the cursor and edit the area code.

Entering Your Area Code

If you enter a 3-digit area code number in the “Area Code” option, your local area code does not appear in Caller ID messages. For calls received from outside your local area code, you will see a full 10-digit number.

1) When the phone is in the standby mode, press

2) Press

3) Press

+ or - to move the pointer to “Caller ID Setup”,

then press

select/ch.

+ or - to move the pointer to “Area Code”,

then press

select/ch.

4) Use the number keypad (0 to 9) to enter a 3-digit area code.

menu/mute.

5) Press

6) Press

[ 14 ] GETTING STARTED

select/ch, and you will hear a confirmation tone.

end to exit.

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