LCD FEATURE PHONE
Model 98583
OPERATING INSTRUCTIONS
This Interquartz telephone has been manufactured to very high standards and
is very easy to use. Please read this manual carefully to find out how to use the
features.
Contents
1. Important Notes ..................................................................................... 2
Intended use ........................................................................................ 2
Telephone facilities................................................................................ 2
REN number ......................................................................................... 3
Handsfree speaking/On hook dialling ................................................... 3
Emergency calls ................................................................................... 3
Audible tones ........................................................................................ 3
2. Installation ............................................................................................... 4
Connection ............................................................................................. 5
Setting the clock .................................................................................... 5
3. Telephone Features .............................................................................. 6
4. Operating Instructions ......................................................................... 11
Manual dialling ...................................................................................... 11
On Hook dialling ................................................................................... 11
Speakerphone dialling .......................................................................... 12
Memory dialling .................................................................................... 12
Speed dialling ....................................................................................... 13
Cascade dialling ................................................................................... 15
Mixed dialling ........................................................................................ 15
Redialling ............................................................................................... 16
5. PABX and System Usage ................................................................... 17
PABX access ......................................................................................... 17
Automatic pause insertion .................................................................... 18
6. Maintenance and Problem Solving .................................................. 20
7. Warranty and Service .......................................................................... 21
Figure 1 General Appearance ................................................................ 6
Figure 2 Bottom View ............................................................................. 9
1
1. Important Notes
Intended use
This apparatus is intended for use on 2 wire analogue PSTN and PABX circuits
within the United Kingdom.
Declaration of Conformity
I
nterquartz (UK) Limited declares under its sole responsibility that this product
Model: 98583
Is in conformity with the following relevant harmonised standards
Health & Safety 73/23/EEC
Electromagnetic Compatibility 89/336/EEC
Following the provisions of Council Directive 1999/5/EC on radio equipment and
telecommunications terminal equipment.
A J Roberts April 2000
Director
Telephone facilities
This telephone has been designed for the use of the following facilities :
- liquid crystal display
- on hook dialling
- handsfree speakerphone operation
- operation in the absence of proceed indication
- operation on PABX’s which return secondary indication
- memories accessed by a button
- last number redial
- recall ( earth or timed break selectable )
- selectable pulse or tone signalling
- access pause insertion ( maximum of 3 )
- mute function
- speaker volume control
- ringer volume control
- ringer pitch control
- ringing indicator
- voice messaging
2
REN number
The REN number of this telephone is 1.
If you wish to connect any other equipment to the line, simply add the REN
numbers of each piece together and ensure that the total does not exceed 4.
If too many phones are connected to the line, the circuit may be overloaded
and your telephone may not ring.
Not all telephones have the same REN. If a British Telecom phone is supplied
unmarked, you can assume that it has a REN of 1
Handsfree speaking / On hook dialling
This telephone is designed to work on most telephone lines by drawing power
from the line. However, when using the on-hook dial facility or the loudspeaking
facility, there are some instances where the power available may not be
sufficient to provide an adequate performance.
This telephone requires the use of batteries for memory back up ( see
Figure 2 ) and, in the event of insufficient line power, the batteries also
provide an additional power source for loudspeaking operation.
Emergency calls
"999" calls can be made on this telephone, for the purpose of making calls to
the emergency service. An access code may also be required, if the phone
is connected to a PABX.
Audible tones
This telephone is provided with a "valid" and an "invalid" audible tone.
Whenever a button is pressed following a valid operation, e.g. dialling a
number from memory, a short high pitched sound will be heard. If an incorrect
operation is attempted, e.g. pressing a memory button when no memory is
present, then a low pitched sound will be heard.
3
2. Installation
This telephone is designed to plug straight into a modular style socket. If you
do not have one of these sockets, they can be obtained from your Network
Supplier. A card is included for this purpose. Simply complete it and send it
to your Network Supplier.
Batteries
This telephone requires 4 AA battery cells ( provided separately ) to retain
the memories in the event that the telephone is disconnected from the line.
To insert the batteries, first ensure that the telephone is disconnected from
the telephone line.
If replacing old batteries, make sure that the telephone handset remains on
the cradle when the telephone is turned upside down and you should find
that you will not lose any memories that have previously been programmed.
Locate the battery compartment on the base of the telephone, next to a
label marked " WARNING: Unplug the connection to the network before
opening this cover ". You will need to insert a small pointed tool in the hole
next to the compartment. Press down and slide the battery compartment
out. Insert the four AA batteries making sure that they are the correct way
round, replace the compartment and connect the telephone to the network.
You should check the state of the batteries at least once a year making sure
that you follow the above procedure. If there is any sign of corrosion, the
batteries must be replaced.
NOTE : After replacing the batteries it may be necessary to reprogram your
direct access memories (see Section 4).
If your telephone is connected to a PABX or to a network system using recall
facilities, read Section 5 otherwise proceed to the following paragraphs.
4
Connection
Insert the line cord into the socket. Set the tone/pulse switch ( located in the
base of the telephone, see Figure 2 ) to the appropriate position. If you are
unsure as to whether your exchange is pulse or tone, call your Network
Supplier and they will advise you.
Set the ringer volume and ringer pitch control, as desired.
Setting the clock
The LCD display shows the time of day, in its normal mode ( see telephone
features Section 3 for other functions of the display ).
The time can be set in either a 12 hour or a 24 hour clock. The format is
HH - MM - SS ( H hours, M minutes, S seconds )
To set the time of day :
Push gently on the switch cover plate, located just below the LCD display,
Figure 1, and the cover will rotate to reveal a set of buttons.
Press the STORE button
Press the relevant hour time on the keypad ( HH ) - can be one or two digits
Press the minute time on the keypad ( MM ) - MUST be two digits
Decide on the format and press
0 for 12 hour mode AM setting
1 for 12 hour mode PM setting
2 for 24 hour mode
Press the CLOCK / TIMER button
5
3. Telephone Features
START / STOP, TONE, CLOCK / TIMER,
ON-OFF HOOK, PAUSE, STORE BUTTON
(Beneath Hinged Cover)
ONE TOUCH AND
TWO TOUCH MEMORIES
HANDSET
KEYPAD
ONE-TOUCH
MEMORIES
HANDSET
CORD
HANDSFREE
BUTTON
HANDSFREE
INDICATOR
MUTE
INDICATOR
MUTE
BUTTON BUTTON
V
Figure 1 General Appearance
Liquid crystal display (LCD)
MICROPHONE
REDIAL
BUTTON
MODE, E/F, PROMPT SELECTION SWITCH
GENERAL EEPROM S N
MODE
MESSAGE WAITING
POLARITY SWITCH
RECALL
BUTTON
16-DIGIT LIQUID CRYSTAL
DISPLAY WITH INDICATOR
FLAGS
RINGER INDICATOR LIGHT
LED MESSAGE WAIT
RESET BUTTON
(Beneath Memory Card)
(Underside of Function Key Card)
DO NOT adjust these switches
F E DIS EN
S1 S2
E/F SELECTOR
TIMED BREAK / EARTH RECALL
SELECTOR SWITCH
Timed Break F(left)
Earth Recall L(right)
MESSAGE WAITING
SELECTOR SWITCH
N ( normal )
S ( reverse polarity
message waiting )
The LCD displays up to 16 numbers to show the time of day, the duration of
call time or the number being called. In addition, there are ten prompts that
appear at the top of the display to indicate different modes of operation of
the telephone.
Handsfree button
Press to switch the speakerphone mode on or off. The red LED below the
button glows when the speakerphone is on.
This feature is storable in memory.
6
Mute button
Press to activate the mute circuit, cutting off the speech transmission to the
handset ( or handsfree microphone ). Press again to resume normal
conversation. The red LED, below the mute button, glows when the call is
muted and a MUTE prompt is also displayed on the LCD.
Note : The MUTE function will only operate in the on-line state and replacing
the handset will automatically release the mute function.
<
This is an edit button for use when storing numbers into memory. If a mistake
is made at the time of programming the memories, pressing the button
removes the last digit displayed on the screen ( pressing the button twice,
removes the last two digits ).
Redial
Single touch button for redialling the last number that was dialled, either
from the keypad or from a direct access memory ( maximum of 32 digits ). It
may include numbers 0-9, #, *, pause, timed break recall, off-hook, handsfree.
Memory buttons
Used for storing telephone numbers and certain access features.
There are fifteen dedicated memory buttons providing TWENTY direct access
memories. The lower set of ten buttons, provides single touch memories,
each of 24 digits capacity. The higher set of five buttons, provides five onetouch and five two-touch memories, each of 24 digits capacity.
The following buttons are located under a cover, immediately below the LCD.
7
Start / Stop
Push to start the timer, push again to stop it. Note, the timer will automatically
start when the telephone handset is lifted (or the handsfree button is pressed)
and will stop when the handset is replaced. The elapsed time will show on
the LCD for a period of 8 seconds and then the display will revert to clock.
Tone button
This button is used to send signals in tone ( DTMF ) format regardless of the
tone / pulse switch setting. Its main use is for accessing computers, home
banking, answering machines etc. when the telephone is connected to a
pulse exchange. An access pause will automatically be inserted whenever
this button is pressed.
Clock / Timer
Selects different display modes. In the off-line state the display will toggle
between the time ( default ) and the timer. If the telephone is connected to
the line the display will rotate each time this button is pressed, in the sequence
Dialled number
Time
Timer
On / Off hook button
Used to monitor an outgoing call. In this mode the user may dial and listen
to the call progress without lifting the handset. Once the call is answered
then either the handset must be lifted or the speakerphone button must be
pressed, to continue the conversation.
If the called party does not answer the telephone within 60 seconds, the line
will be released. A warning tone, of two short beeps, will be heard 5 seconds
before the line release.
This feature is storable in memory.
8
Pause button
Introduces a pause of 3.6 seconds during dialling. A maximum of 3 pauses
may be inserted, otherwise the telephone may cease to function properly.
This feature is storable in memory.
Store button
Used for storing numbers in the direct access memories.
The numbers 0 to 9, *, #, handsfree, on/off hook, pause and TBR recall can
be stored in memory.
Ringer indicator
Flashes when the telephone rings with an incoming call.
Ringer volume switch
Located on the base of the unit ( see Figure 2 ). Move switch to select no
sound ( OFF ), muted sound ( LOW ) or full sound ( HIGH ) for ringing on
incoming call.
RINGER HIGH / LOW /
OFF SWITCH
RINGER PITCH
CONTROL
TONE / PULSE
SELECT SWITCH
EEPROM SOCKET
HANDSFREE VOLUME
SLIDER
Figure 2 Bottom View
9
LINE CORD
MODULAR JACK
HANDSET CORD
MODULAR JACK
BATTERY COMPARTMENT
(Batteries Supplied Separately)
Ringer pitch control
Located on the base of the unit ( see Figure 2 ). Rotating this knob alters
the pitch of the ringing signal. Ideal where there is more than one phone in a
room.
Volume slider
Adjusts the volume of the on-hook dial / handsfree speaker.
Tone / Pulse switch
Located on the base of the unit ( see Figure 2 ). Used to select the correct
dialling mode, either TONE or PULSE. If you have any doubt about the system
supplied to your phone, contact your Network Supplier and they will advise
you.
Reset button
It is unlikely that you will need to use this button.
The button is located under the memory number overlay for the five, top,
memory buttons, Figure 1. If the telephone appears not to function, for any
reason, pressing this button will reset the telephone to normal operation.
Note : any stored memories will be lost and must be re-entered.
10
4. Operating Instructions
Manual dialling
Lift the handset, listen for the dial tone and then dial the required number
using the keypad. The number called will appear on the LCD.
On hook dialling
In this mode, telephone calls can be made without lifting the handset and the
progress of calls can be monitored. Once the calling party answers the
phone you MUST either lift the handset or press the speakerphone button to
conduct the conversation.
- Press on hook dial button and the dial tone will be heard in the monitor
speaker.
- Dial the required number on the keypad
- Monitor the call's progress, through the speaker
- Lift the handset or press the speakerphone button when the called party
answers the phone
- The call is terminated by replacing the handset or by pressing the
speakerphone button.
In on-hook dialling mode the telephone will monitor the call progress. If the
called party does not answer, then the telephone will automatically release
the line after approximately 60 seconds. A warning tone, of two short beeps,
sounds 5 seconds before line release and the calling time can be extended
by pressing the pause button.
If you wish to terminate a busy call or a non-answered call, before the
telephone does so automatically, simply press the off-hook button.
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Speakerphone dialling
The speakerphone can be used for manual dialling in much the same way
as the off-hook dialling method :
- Press the speakerphone button and the dial tone will be heard in the
speaker.
- Dial the required number on the keypad
- When the called party answers the phone, continue to speak using the
microphone in the telephone or pick up the handset, if you so wish. With
the handset in use it is possible to revert to speakerphone use by pressing
the speakerphone button BEFORE replacing the handset.
NOTE : if using the handset and the speakerphone button is pressed to
revert to speakerphone operation, both the handset and the
speakerphone microphones are muted until the handset is replaced.
- The call is terminated by replacing the handset on the cradle or by pressing
the Speakerphone button.
The telephone will continue to ring an unanswered number until the call is
terminated by pressing the speakerphone button.
Memory dialling
The ten single touch memory buttons are simply pressed once to access the
memory stored behind the button.
With the five one- and two-touch memories, the button is pressed once to
access the " first page " and twice in quick succession, to access the " second
page ".
It is possible to store just telephone numbers in the memories but you can
make speed dialled calls directly from the memory, by storing facility codes
(see below).
12
When using the memory facilities, this telephone has two audible beeps to
advise you of a correct entry - "high tone" or an incorrect entry - "low tone".
If you make an incorrect entry, check your error and re-input the information.
When entering numbers into these direct access memories you should ensure
that you have programmed them correctly, by checking the LCD display.
After replacing the batteries, it may be necessary to reprogram these
memories.
Storing an "ordinary" telephone number in memory
- press the store button
- enter the telephone number ( if your telephone is behind a PABX, it may be
necessary to insert a pause after the access code. This is storable in the
memory.
Alternatively, you may have programmed your telephone for automatic pause
insertion - see Section 5 - in which case a pause is not necessary when
storing a number in memory ).
- press the required memory button, once to store in the "first page" / only
page or twice to store in the "second page".
Dialling an "ordinary" telephone number from memory
- lift the handset or press the speakerphone key
- press the appropriate memory key either once or twice ( depending on
where you stored the number )
- proceed with the call as outlined in the previous sections
Speed dialling
To make the most use of the facilities available on this telephone, particularly
when used behind a PABX, this is the recommended method of storing
numbers and of using the memories.
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The memories are capable of storing
the numbers 0-9, #, *, pause, tone, timed break recall, off-hook, handsfree.
If a number in memory begins with an off-hook or a speakerphone code, the
associated button becomes a speed dialling button. Pressing the button will
turn on the monitor in either handsfree or speakerphone mode. The dial
tone will be heard and the number will be dialled. The call will proceed as
outlined in the previous sections.
To store a Speed dial number
- press store button
- press EITHER off-hook button OR speakerphone button
- press pause button once ( if necessary )
- enter the telephone number ( if your telephone is behind a PABX, it may be
necessary to insert a pause after the access code. This is storable in the
memory. Alternatively, you may have programmed your telephone for
automatic pause insertion - see Section 5 - in which case a pause is not
necessary when storing a number in memory ).
- press the required memory button, once for storing in the "first page" or
twice for storing in the "second page"
To dial a Speed dial number
With the handset resting on the cradle, press the required memory button
once, or twice - depending on the location of the number.
If the speakerphone code was used in the memory, simply start the
conversation when the call is answered. If the off-hook code was used in the
memory, the handset will have to be lifted ( or the speakerphone button
pressed ) for the conversation to begin.
To terminate the call either replace the handset or press the speaker phone
button.
14
Cascade dialling
It is possible to dial a number that is contained in more than one memory
location or for which you want to dial part of the number manually.
e.g. for a very long number split between memory locations 1 and 2
- obtain a dial tone
- press memory button 1
- press memory button 2
the telephone will now dial a number consisting of the contents of both memory
1 and memory 2
Mixed dialling
It is possible, if your telephone is connected to a pulse exchange, to carry
out mixed mode dialling. If you have a tone exchange, mixed dialling is not
necessary.
Access to home banking facilities, to computers and to some remote
answering machines requires the use of tones rather than pulse dialled
numbers.
To initiate a mixed mode dialled number :
- dial the first part of the number ( in pulse, because this is how your telephone
set will be switched - see Section 3 )
- press the tone button (a pause of 3.6 seconds will be automatically inserted)
and dial the remainder of the number. This will now be sent out in tone
format.
- at the end of the call replace the handset or press the speakerphone button.
The telephone will revert to normal pulse dialling format.
15
It is possible to store mixed dialling format numbers in the memory. Simply
follow the above procedure, pressing the tone key at the appropriate place.
Redialling
The telephone number stored in the temporary re-dial buffer will NOT include
the off-hook or the Speakerphone codes if these were input manually before
a call was made.
Simple redial and mixed format redial
To redial the last number, obtain a dialling tone and press the redial key.
Redial of a Speed dialled number
If a speed dialled number is the last number dialled, the redial button becomes
a speed dial button. Simply press the redial key. The telephone will proceed
to dial, using either the off-hook code or the speakerphone code - whichever
was stored with the original number.
16
5. PABX and System Usage
This telephone can be used behind a PABX or on a network system that
utilises the recall function. There are many such systems and whilst it is
likely that no problems will be encountered, it cannot be guaranteed that the
telephone will operate correctly under all circumstances and any cases of
difficulty should be referred to your supplier.
Recall
This telephone is supplied set to Timed Break Recall. If your system has an
Earth Recall, the PBX recall switch will need to be reset.
Before you attempt to change the recall switch ( see Figure 1 ), you should
disconnect the phone from the network, if you have so connected it.
You will need a small screwdriver, or similar pointed tool, to remove the clear
plastic cover plate and the single touch memory location card. With the tool
you can then adjust the switch to the setting required.
If you are unsure as to which recall setting is applicable, please consult your
PABX manager or supplier.
Note : there are some other switches beneath this cover. Do NOT adjust
them as they will affect the memory operation of the telephone.
Replace the covers, plug the phone back into the socket and it is ready for
use.
PABX access
Where a PABX access digit is required to obtain a direct outside line, it may
be necessary to insert a pause after dialling the access digit, but ( see also
Section 3 ).
17
Automatic pause insertion
If your PABX requires a pause after dialling the outside line access code, this
can be inserted automatically by programming the telephone.
e.g. If the access code is "9", the telephone can be programmed in the
following way
- press store
- press "9"
- press store
- press " * "
Whenever a telephone number that begins with the access code is dialled "9" in this example - a 3.6 second pause will automatically be inserted after
the access code has been dialled.
To cancel this feature
- press store
- press store
- press " * "
Voice Messaging
When used behind a PABX, this telephone will respond to voice messaging
systems on specific PABX types. Your telephone manager should be able to
advise you.
As supplied, the telephone will respond to high voltage message signalling.
If your system provides reverse polarity message signalling, then the following action will have to be taken before your telephone will operate correctly.
Refer to figure 1 on page (6). Remove the telephone from the line and then
remove the lower memory overlay card.
The switch marked S/N should be moved from "N" to position "S". When the
telephone is connected to line and voice message signals are received, the
message light should flash or stay on( system dependent ).
18
If for some reason the message light, a bright red LED, comes on with NO
message signals received, remove the telephone from the line and adjust
the switch marked S1/S2 from the S1 position to the S2 position. When reconnected, the telephone should now function correctly.
It must be pointed out that various PABX types have individual system
requirements in order for visual message waiting signals to be detected. If
there is a signal present, the telephone will detect it. If there is no signal,
then it will not be detected! If in any doubt, please refer to your telephone
manager or to your supplier.
19
6. Maintenance and Problem Solving
Your telephone is a precision electronic instrument. Avoid rough handling
and extreme temperatures. Use a mild detergent and a damp cloth when
cleaning. Never use a stronger cleaner.
If your telephone does not appear to be working correctly, please check the
following :
No dial tone - is phone cord properly connected to the wall socket ?
Will not dial - tone / pulse switch may be set to wrong position
Will not ring - ringer switch is set to off
- REN number may exceed 4, for all telephones connected
to the line. Disconnect a phone until the number is below 4
If there are still problems, and you have more than one telephone :
Remove the "problem" telephone. Insert another telephone and check that it
works. If "yes" then the "problem" telephone is possibly faulty. If not, then
you may have a faulty line. Try using the other socket and see which
telephones work. If you do have a faulty line then you should contact your
Network Supplier.
You should however be aware that if you request them to repair a fault that is
found not to be their's, then they are entitled to charge you for a visit.
In the event that you still have problems then you should consult your supplier.
20
7. Warranty and Service
This product is guaranteed, by Interquartz (UK) Limited, for six years
from the date of manufacture.
Every Interquartz telephone has a unique serial number and part of that
number refers to the date of manufacture. A label, similar to that shown
below is affixed to each telephone
9515 030852
(model no) QC.P
The figure 9515 means that the telephone was made during week 15 (10
April) 1995. Under the six year warranty, cover will apply until 10 April
2001.
A warranty is designed to cover either manufacturing faults or component
defects. It is not designed to cover fair wear and tear. The Interquartz
warranty is no exception.
We look to you, our customer, to be reasonable and sensible over the
warranty. We will endeavour to repair any telephone sent in to us within
the warranty period but we reserve the right to charge for items that we
consider replaceable under wear and tear. For example, if a handset
cord splits within a few months, it will be replaced. If a phone is returned
after, say, four years of heavy use with a similar problem, we might take a
different view and wish to charge.
If you have a genuine warranty problem and provided that the warranty
seal has not been broken, we will either repair your telephone, or, at our
sole discretion, replace it with a similar telephone. In the event that a
model may have been discontinued, any replacement would have similar
or better features.
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If you need to return a faulty unit to us, send it to :
Interquartz (UK) Limited
Pennine House
Salford Street
Bury
BL9 6YA
Make sure that you tell us what appears to be wrong with the phone.
DO NOT FORGET TO INCLUDE YOUR OWN NAME AND ADDRESS.
We ask that you bear the cost of returning the telephone to us. We will
return it to you, at our expense.
This warranty is in addition to any statutory rights
This telephone is approved to
EEC directive 1999/5/EC
Distributed in the United Kingdom
by Interquartz (UK) Limited
Manufactured by
International Quartz Limited
A Subsidiary of Chiaphua Industries Ltd.
©Copyright INTERNATIONAL QUARTZ LTD. 20003C58301SXAQ12B
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