Interphase Tech 5536 User Manual

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ENTIA™ 5536 DM PRI

RAS Communications Controller

Users Guide

Document No. UG05536-000-D3

Release Date: July 2002

NOTE

See Appendix I for Regulatory Statements/Conditions that affect the operation of this product. The CE Declaration of Conformity can be found at

www.iphase.com

2000, 2001, 2002 by Interphase Corporation. All rights reserved. Printed in the United States of America, 2002. This manual is licensed by Interphase to the user for internal use only and is protected by

copyright. The user is authorized to download and print a copy of this manual if the user has purchased one or more of the Interphase products described herein. All copies of this manual shall include the copyright notice contained herein. No part of this manual, whether modified or not, may be incorporated into user’s documentation without prior written approval of

Interphase Corporation

13800 Senlac

Dallas, Texas 75234

Phone: (214) 654-5000

Fax: (214) 654-5506

Disclaimer

Information in this manual supersedes any preliminary specifications, preliminary data sheets, and prior versions of this manual. While every effort has been made to ensure the accuracy of this manual, Interphase Corporation assumes no liability resulting from omissions, or from the use of information obtained from this manual. Interphase Corporation reserves the right to revise this manual without obligation to notify any person of such revision. Information available after the printing of this manual will be in one or more Read Me First documents. Each product shipment includes all current Read Me First documents. All current Read Me First documents are also available on our web site.

THIS MANUAL IS PROVIDED “AS IS.” INTERPHASE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

IN NO EVENT SHALL INTERPHASE BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Trademark Acknowledgments

Interphase® and the Interphase logo are registered trademarks, (i)chip™, SynWatch™, FibreView™, ENTIA™, PowerSAN™, SlotOptomizer™, iWAR E ™ , iNAV™, and

iSPAN™ are trademarks of Interphase Corporation.

All other trademarks are the property of their respective manufacturers.

Assistance

Product Purchased from Reseller

Contact the reseller or distributor if

• You need ordering, service or any technical assistance.

• You received a damaged, incomplete or incorrect product.

Product Purchased Directly from Interphase Corporation

Contact Interphase Corporation directly for assistance with this, or any other Interphase Corporation product. Please have your purchase order and serial numbers ready.

Customer Service

United States: Telephone: (214) 654-5666

Fax: (214) 654-5506 E-Mail: intouch@iphase.com

Europe: Telephone: + 33 (0) 1 41 15 44 00

Fax: + 33 (0) 1 41 15 12 13

Wor ld Wide Web

http://www.iphase.com

Safety Precautions

The following general safety precautions must be observed during all phases of operation of this equipment. Failure to comply with these precautions or with specific warnings elsewhere in this manual violates safety standards of design, manufacture, and intended use of the equipment. Interphase Corporation assumes no liability for the user’s failure to comply with these requirements. As the user of the product, you must observe all stated warnings and safety precautions in order to safely operate the equipment in your environment.

Do Not Substitute Parts or Modify Equipment

Because of the danger of introducing additional hazards, do not install substitute parts or perform any unauthorized modification of the equipment. Contact your local Interphase representative for service and repair to ensure that safety features are maintained.

Ground the Instrument

To minimize shock hazard, the equipment chassis and enclosure must be connected to an electrical ground. The power cable must either be plugged into an approved three-contact electrical outlet or used with a three-contact to two-contact adapter, with the grounding wire (green) firmly connected to an electrical ground (safety ground) at the power outlet.

Do Not Operate in an Explosive Atmosphere

Do not operate the equipment in the presence of flammable gases or fumes. Operation of any electrical equipment in such an environment constitutes a definite safety hazard.

Keep away from Live Circuits

Do not install or replace the component with power cables connected. Under certain conditions, dangerous voltages may exist even with the power cable removed. To avoid injuries, always disconnect power and discharge circuits before touching them.

Telephone Lines Unsafe Voltages

As unsafe voltages (Telecommunication Network Voltages) exist on ISDN lines, safety precautions must be taken to prevent contact with any dangerous area of the system.

WARNING

■ The ISDN cable(s) must remain disconnected from the

telecommunications system until the card has been installed in the system.

■ The installation of the card in the host system must be

done in a way that ensures at least 2mm of air gap between the Printed Circuit Board (PCB) card and any other components in the host system, so that the unsafe area remains located only on the ISDN card.

■ The ISDN card must only be used in a host system with

a screw-down cover / lid in order to protect the operator.

Telephone Wiring Warnings

Never install telephone wiring during a lightning storm. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. Never touch non-isolated telephone wires or terminals unless the telephone line has been disconnected at the network interface. Any intervention on the card or in its proximity should be made with the telephone connector unplugged.

Observe Dangerous Procedure Warnings

Warnings precede potentially dangerous procedures throughout this manual. Instructions contained in the warnings must be followed. You should also employ all other safety precautions which you deem necessary for the operation of the equipment in your operating environment.

WARNING

This equipment generates, uses, and can radiate electromagnetic energy. It may cause or be susceptible to electromagnetic interference (EMI) if not installed and used in a cabinet with adequate EMI protection.

END-USER LICENSE AGREEMENT

FOR INTERPHASE CORPORATION SOFTWARE

IMPORTANT NOTICE TO USER–READ CAREFULLY

THIS END-USER LICENSE AGREEMENT FOR INTERPHASE CORPORATION SOFTWARE (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU (EITHER AN INDIVIDUAL OR SINGLE ENTITY) AND INTERPHASE CORPORATION FOR THE SOFTWARE PRODUCTS ENCLOSED HEREIN WHICH INCLUDES COMPUTER SOFTWARE AND PRINTED MATERIALS (“SOFTWARE”). BY INSTALLING, COPYING, OR OTHERWISE USING THE ENCLOSED SOFTWARE, YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT, PROMPTLY RETURN, WITHIN THIRTY DAYS, THE UNUSED SOFTWARE TO THE PLACE FROM WHICH YOU OBTAINED IT FOR A FULL REFUND.

The Software is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. The Software is licensed, not sold.

Grant of License: You are granted a personal license to install and use the Software on a single computer solely for internal use and to make one copy of the Software in machine readable form solely for backup purposes.

Restrictions on Use: You may not reverse engineer, decompile, or disassemble the Software. You may not distribute copies of the Software to others or electronically transfer the Software from one computer to another over a network. You may not use the Software from multiple locations of a multi-user or networked system at any time. You may not use this software on any product for which it was not intended. You may not use this software on any non-Interphase product. LICENSEE MAY NOT RENT, LEASE, LOAN, OR RESELL THE SOFTWARE OR ANY PART THEREOF.

Ownership of Software: Interphase or its vendors retain all title to the Software, and all copies thereof, and no title to the Software, or any intellectual property in the Software, is being transferred.

Software Transfer: You may permanently transfer all of your rights under this Agreement, provided you retain no copies, you transfer all the Software, and the recipient agrees to the terms of this Agreement.

Limited Warranty: Interphase Corporation (“Seller”) warrants that (i) the hardware provided to Buyer (“Products”) shall, at the F.O.B. point, be free from defects in materials and workmanship for a period of one (1) year from the date of shipment to Buyer; (ii) the software and/or firmware associated with or embedded in the Products shall comply with the applicable specifications for a period of six (6) months from the date of shipment to Buyer; and (iii) its services will, when performed, be of good quality. Defective and nonconforming Products and software must be held for Seller’s inspection and returned at Seller’s request, freight prepaid, to the original F.O.B. point.

Upon Buyer’s submission of a claim in accordance with Seller’s Return and Repair Policy, Seller will, at its option either (i) repair or replace the nonconforming Product; (ii) correct or replace the software/firmware; (iii) rework the nonconforming services; or (iv) refund an equitable portion of the purchase price attributable to such nonconforming Products, software, or services. Seller shall not be liable for the cost of removal or installation of products or any unauthorized warranty work, nor shall Seller be

responsible for any transportation costs, unless expressly authorized in writing by Seller. This warranty does not cover damage to the Product resulting from accident, disaster, misuse, negligence, improper maintenance, or modification or repair of the Product other than by Seller. Any Products or software replaced by Seller will become the property of Seller.

REMEDIES AND EXCLUSIONS. THE SOLE LIABILITY OF SELLER AND BUYER’S SOLE REMEDY FOR BREACH OF THESE WARRANTIES SHALL BE LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCTS OR CORRECTION OF THAT PART OF THE SOFTWARE, WHICH FAILS TO CONFORM TO THESE WARRANTIES. EXCEPT AS EXPRESSLY STATED HEREIN, AND EXCEPT AS TO TITLE, THERE ARE NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, IN CONNECTION WITH OR ARISING OUT OF ANY PRODUCT OR SOFTWARE PROVIDED TO BUYER.

IN NO EVENT SHALL SELLER HAVE ANY LIABILITY FOR INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, ARISING OUT OF THESE WARRANTIES, INCLUDING BUT NOT LIMITED TO LOSS OF ANTICIPATED PROFITS, LOSS OF DATA, USE OR GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. (IC-199, 1/97)

Limitation of Liability: NEITHER INTERPHASE NOR ITS LICENSORS SHALL BE LIABLE FOR ANY GENERAL, INDIRECT, CONSEQUENTIAL, INCIDENTAL, OR OTHER DAMAGES ARISING OUT OF THIS AGREEMENT EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Confidentiality: The Software is copyrighted and contains proprietary and confidential trade secret information of Interphase and its vendors. Licensee agrees to maintain the Software in confidence and not to disclose the Software to any third party without the express written consent of Interphase. Licensee further agrees to take all reasonable precautions to prevent access to the Software by unauthorized persons.

Termination: Without prejudice to any other rights, Interphase may terminate this Agreement if you fail to comply with any term or condition of the Agreement. In such event you must destroy the Software together with all copies, updates, or modifications thereof.

Export: You agree to comply with all export and re-export restrictions and regulations of the U.S. Department of Commerce or other applicable U.S. agency. You must not transfer the Software to a prohibited country or otherwise violate any such restrictions or regulations.

U.S. Government Restricted Rights: Use, duplication, or disclosure of the Software to or by the U.S. Government is subject to restrictions as set forth in the applicable U.S. federal procurement regulations covering commercial/restricted rights software. You are responsible for complying with the notice requirements contained in such regulations.

General: You acknowledge that you have read and understand this Agreement, and by installing and using the Software you agree to be bound by the terms and conditions herein. You further agree that this is the complete and exclusive Agreement between Interphase and yourself. No variation of the terms of this Agreement or any different terms will be enforceable against Interphase unless agreed to in writing by Interphase and yourself. The validity of this Agreement and the rights, obligations, and relations of the parties hereunder shall be determined under the substantive laws of the State of Texas. If

any provision of this Agreement is held invalid, illegal, or unenforceable, the remaining provisions shall in no way be affected or impaired thereby. All rights in the Software not specifically granted in this Agreement are reserved by Interphase.

1Contents

Using This Guide........................................................................................ vii

Purpose.................................................................................................. vii

Audience ............................................................................................... vii

Admonition Conventions ................................................................... vii

Text Conventions ............................................................................... viii

Documentation Updates ...................................................................... ix

Driver Updates........................................................................................x

CHAPTER 1 Introduction

Overview

Hardware Overview ...............................................................................3

Software Overview.................................................................................5

RAS Support Overview.........................................................................8

SecurID Support Overview...................................................................9

Minimum System Requirements........................................................12

CHAPTER 2 Installing the Hardware

Overview

Verifying Minimum Requirements....................................................15

Inspecting the Board ............................................................................16

Installing the Board..............................................................................17

Connecting to an MVIP Bus...............................................................22

..................................................................................................1

Drivers................................................................................................5

Utilities...............................................................................................6

RAS Management Tool ...................................................................7

................................................................................................15

MVIP Electrical Termination Requirements..............................23

Configuring MVIP Electrical Termination.................................24

Modem Connection LEDs.............................................................25

5536 PRI RAS Communications Controller Users Guide i

Contents

Completing the MVIP Bus Connection......................................25

CHAPTER 3 Connecting to the Line

Overview

...............................................................................................27

T1/PRI Line ..........................................................................................27

Connection Methods......................................................................27

Connecting Directly to the Line.............................................28

Connecting Directly in a DSX1 Configuration.............. 29

Connecting Directly in a DS1 Configuration .................29

Connecting Through an External CSU to the Line ............. 29

T1/PRI Cabling Requirements .....................................................31

T1 Link Requirements...................................................................31

E1/PRI Line ..........................................................................................32

Connection Method........................................................................32

E1/PRI Cabling Requirements .....................................................32

E1 Link Requirements...................................................................33

Connector Pinouts................................................................................34

Connecting to the Network.................................................................35

CHAPTER 4 Installing the Software

Overview

...............................................................................................37

Verifying Minimum Requirements ...................................................38

Installing the Drivers ...........................................................................39

Setting Up Card and Port Properties .................................................44

Enabling the MVIP Bus Connection...........................................45

Configuring ISDN Port Properties ..............................................46

Configuring Digital Modem Port Properties..............................48

Completing the WAN Setup......................................................... 49

Setting Up RAS Support Properties..................................................50

Setting Up Channels as RAS Ports ...................................................53

Installing the Remote Access Manager Suite .................................. 59

Completing the Software Installation ...............................................62

Removing the Drivers .........................................................................65

ii Interphase Corporation

Contents

CHAPTER 5 Setting Up WAN Firmware and Hardware

Overview

................................................................................................71

Accessing Online Help ........................................................................71

Starting the WAN Adapters Setup Utility ........................................72

Firmware Management........................................................................74

Hardware Management .......................................................................76

Setting Up Card Properties............................................................77

Enabling or Disabling the MVIP Bus Connection...............78

Assigning Serial Driver COM Ports to Digital Modems....78

Setting Up ISDN Port Properties .................................................80

Configuring the Switch Type..................................................81

Editing DS1 Properties.............................................................82

Selecting the CRC Type.....................................................83

Configuring the CSU ..........................................................84

Setting Up Digital Modem Port Properties.................................85

Saving WAN Setup Properties...........................................................87

CHAPTER 6 Setting Up Calls

Overview

................................................................................................89

Accessing Online Help ........................................................................89

Setting Up or Removing Channels as RAS Ports............................90

Setting Up RAS Port Designations..............................................90

Removing RAS Port Designations...............................................94

Setting Up RAS Support Properties ..................................................95

Setting Up General RAS Support Properties..............................95

Setting Up Filters for Incoming Calls .........................................98

Adding an Incoming Call Number .......................................100

Replacing an Incoming Call Number ..................................100

Moving an Incoming Call Number Up or Down ...............101

Removing an Incoming Call Number..................................101

Activating Incoming Filter Settings.....................................101

Setting Up Call Properties.................................................................101

Call Setup Display Columns.......................................................103

Call Setup Fields...........................................................................105

5536 PRI RAS Communications Controller Users Guide iii

Contents

Saving Call Setup Properties ......................................................107

Setting Up Outgoing Call Properties ..............................................108

RAS Management ........................................................................108

Asynchronous Application Management .................................108

CHAPTER 7 Managing Serial Driver COM Ports

Overview

.............................................................................................109

Setting Up Serial Driver COM Ports ..............................................110

Declaring Serial Driver Modems in Windows NT ....................... 110

Verifying COM Ports ........................................................................ 113

CHAPTER 8 Troubleshooting

Overview

.............................................................................................117

Interpreting LEDs .............................................................................. 118

T1/PRI Interface ........................................................................... 118

E1/PRI Interface With CRC4 .....................................................120

E1/PRI Interface Without CRC4 ...............................................121

Problems and Possible Solutions.....................................................123

APPENDIX A Digital Modem Monitor Utility

Overview

.............................................................................................131

Starting the Digital Modem Monitor ..............................................131

Viewing Digital Modem Monitor Information..............................132

Selecting Digital Modem Monitor Options ...................................133

Display Options............................................................................134

Timer Options...............................................................................136

Displaying Connection Properties...................................................137

APPENDIX B Using the SynWatch Utility

Overview

.............................................................................................139

Accessing Online Help......................................................................140

Starting SynWatch .............................................................................140

iv Interphase Corporation

Watching ISDN Ports and Channels ...............................................142

Watching ISDN PRI Layer 1 Alarms..............................................144

Stopping and Freezing the Display..................................................145

Changing Display Settings................................................................145

Changing Watch Parameters.......................................................145

Changing Fonts Used for Display Text.....................................147

Changing Fonts Used for PRI Alarm Text ...............................148

Modifying Event Buffer Parameters ...............................................150

Saving and Editing Frames ...............................................................151

APPENDIX C LoopTest Utility

Overview

..............................................................................................153

Accessing Online Help ......................................................................153

Testing the ISDN Line.......................................................................154

Displaying and Saving Events..........................................................156

Specifying the Number of Frames to Send.....................................157

Understanding LoopTest Messages.................................................158

Contents

APPENDIX D Line Test Utility

Overview

..............................................................................................163

Accessing Online Help ......................................................................163

Determining the Current Port Mode................................................164

Setting Port and Clock Modes..........................................................164

Loopback Mode ............................................................................166

PRBS Generator and Monitor Mode .........................................167

Operational Mode.........................................................................168

Clock Modes..................................................................................168

APPENDIX E Line Status Utility

Overview

..............................................................................................171

Accessing Online Help ......................................................................171

Interpreting Line Status Indicators ..................................................171

5536 PRI RAS Communications Controller Users Guide v

Contents

Alarm LEDs ..................................................................................173

Error LEDs ....................................................................................174

Loopback LEDs............................................................................174

Statistics Parameters ....................................................................175

APPENDIX F Quick Reference of Common Tasks

Overview

.............................................................................................177

Index of Common Tasks...................................................................177

Procedures...........................................................................................178

APPENDIX G ISDN Technology Overview

Overview

.............................................................................................189

Basic Rate Interface...........................................................................190

Primary Rate Interface ......................................................................190

APPENDIX H Specifications

Board Specifications

..........................................................................191

Operating Environment.....................................................................191

Storage Environment.........................................................................192

APPENDIX I Regulatory Statements

FCC

......................................................................................................193

Canada .................................................................................................197

Europe..................................................................................................199

Glossary ......................................................................................................201

Index ............................................................................................................219

vi Interphase Corporation

1Using This Guide

Purpose

This Users Guide provides information about the Interphase ENTIA™ DM RAS communications controller. It describes general features, hardware and software installation procedures (with safety precautions), and the software modules that comprise the product. It also provides detailed information about the external software interface and about how the software modules interact.

Audience

This users guide assumes that its audience has a general understanding of computing and networking terminology.

Admonition Conventions

Admonitions draw your attention to especially important information, such as the following:

NOTE

The Note admonition indicates important points of interest related to the current subject.

5536 PRI RAS Communications Controller Users Guide vii

Text Conventions

CAUTION

The Caution admonition brings to your attention those items or steps that, if not properly followed, could cause problems in your machine’s configuration or operating system.

WARNING

The Warning admonition alerts you to steps or procedures that could be hazardous to your health, cause permanent damage to the equipment, or impose unpredictable results on the surrounding environment.

Text Conventions

The following conventions are used in this manual. Computergenerated text is shown in typewriter font. Examples of computer-generated text are: program output (such as the screen display during the software installation procedure), commands, directory names, file names, variables, prompts, and sections of program code.

Example of computer-generated text

Commands to be entered by the user are printed in bold Courier type. For example:

cd /usr/tmp

viii Interphase Corporation

Using This Guide

Pressing the return key (↵ Return) at the end of the command line entry is assumed, when not explicitly shown. For example:

/bin/su

is the same as:

/bin/su

Required user input, when mixed with program output, is printed in bold Courier type.

↵ Return

Documentation Updates

The latest documentation (in Adobe® Acrobat® pdf) for our current products are available on our WWW site. Interphase recommends our customers visit the web site to verify that they have the latest version of the documentation.

1. Access the following web page:

http://www.iphase.com

2. Move the mouse (or other pointer) and click on the

Products option. A menu will appear on the left side

with Telecom Solutions, Enterprise Solutions, and Services options. Choose the appropriate menu item (such as ENTIA Remote Access).

3. A new web page with a list of the currently offered

products will appear. Choose your product by clicking on the product number (i.e. 4532, 5536, 4575, etc.).

4. The Product Description page appears for the product

selected. At the left side of the page is a list showing additional information web pages for that product. Choose the User Guides item.

5536 PRI RAS Communications Controller Users Guide ix

Driver Updates

5. A new web page appears with a list of the latest released

user guides available for the product. Click on the document you require.

Driver Updates

Contact our Technical Support Department at swlib@iphase.com to determine if updated drivers are available for your product.

When contacting technical support, please be sure to provide your name, company name and address, phone number, product name, driver version (if applicable), OS and version (if applicable) and serial number. Providing this information will help speed up our response.

x Interphase Corporation

Overview

The Interphase 5536 DM RAS communications controller is a single-slot Peripheral Component Interconnect (PCI) add-on board for PCI-based PCs, servers, and workstations. Two versions of the 5536-DM RAS are available. One provides single-port Primary Rate Interface (PRI) connectivity. The other provides dual-port PRI connectivity. Both versions include 12 digital modems onboard that can be logically connected to 64-Kbps channels on Wide-Area Network (WAN) lines.

On both versions of the board, the number of digital modems can be expanded by adding up to three optional Digital Modem modules (DM modules), each containing six digital modems. Therefore, the board can include up to 30 digital modems. (Detailed information about the DM modules is included in the Read Me First documentation shipped with the modules.)

1Introduction

The 5536-DM RAS is powered by an IBM PowerPC™ 404CX 32-bit RISC processor at 66 Mhz. The modems use Central Site Modem Digital Signal Processing (DSP) technology from Rockwell Semiconductor Systems. This technology provides robust support for data-intensive applications.

The 5536-DM RAS software uses the standard Microsoft® Windows NT® operating system. It leverages the Remote Access Service (RAS) features built into Windows NT server platforms to seamlessly integrate RAS services into existing LANs.

5536 PRI RAS Communications Controller Users Guide 1

Overview

The 5536-DM RAS software can provide secure connections by interfacing with a Security Dynamics® ACE/Agent® installed on the local machine. This ACE/Agent communicates with a Security Dynamics ACE/Server® located either on the local machine or anywhere on the local network.

The board handles connections on ISDN B and D channels. The ISDN channels are accessible using RAS and digital modems. The board is designed for remote access systems that allow dial-in from ISDN or PSTN (analog) networks, combining the two most popular dial-up access services under a single call number. The software supports ISDN calls, which are numerically terminated, and digital modem calls, which are analog terminated, simultaneously on ISDN B channels.

The communications controller features a high-performance multi-function architecture. The onboard processor off-loads communications protocols such as ISDN signalling from the host CPU, boosting overall performance. Also, the board can be quickly and easily expanded to support evolving features or network technologies.

NOTE

The single-port version of the 5536-DM RAS is referred to internally as the 5536-1P-PRI. The dual-port version is referred to internally as the 5536-2P-PRI. You might see these names used in the Users Guide and the software dialog boxes to refer to the boards.

2 Interphase Corporation

Chapter 1: Introduction

Figure 1-1. 5536-DM RAS Communications Controller

Hardware Overview

Following are the standard hardware features of the communications controller:

• Modular design with a CPU mother board and one

WAN daughtercard

• ISDN compatibility in North America, Europe,

Australia, and Japan

• Compliance to all industry standards and specifications

(FCC part 15 class A and part 68, CE class A, IEC950)

5536 PRI RAS Communications Controller Users Guide 3

Hardware Overview

• CPU mother board:

• Internal Channel Service Unit (CSU) to enable a direct

• RAS support for ISDN channels, including ISDN B

• Three expansion slots allowing the addition of up to 18

• Digital modem extension cards (5536-DM modules)

– RISC processor 32-bit PowerPC 403 GCX at

66 MHz

– 32-bit local bus at 33 MHz

– 8-Mbyte DRAM memory

– 512 KB Flash EEPROM for boot code and modem

firmware

– PCI 2.1-compliant master/target bus interface

connection to a North American T1 line

channels associated with digital modems:

– On the single-port board: RAS support for up to 30

B channels and 1 D channel (Europe and Australia) or 23 B channels and one 1 channel (United States and Japan)

– On the dual-port board: RAS Support for up to 60 B

channels and 2 D channels (Europe and Australia) or 46 B channels and 2 D channels (United States and Japan)

digital modems on digital modem extension modules

available, with six digital modems in each module, implemented with Rockwell CSM/3 chips

DM modules can be pre-installed or installed as upgrades, depending on customers’ needs. For information about installing DM modules, see the Read Me First documentation included with the DM module package.

4 Interphase Corporation

Software Overview

The software package supports up to four 5536-DM boards installed in a system. It handles three types of ports:

• ISDN(x), for ISDN communications using RAS

• DM(x), for digital modem communications using RAS

• COM(x), for digital modem communications using

COM ports

The software package includes drivers, utilities, and a RAS management tool.

Drivers

The software package includes the following drivers:

• The Base driver for Windows NT is the basic driver

required to support the board.

• The Serial driver manages COM port emulation on the

board. It supports digital modem communications by enabling ISDN B channels to emulate COM ports. It is installed with the base driver.

• The RAS support drivers support Microsoft Remote

Access Service. They enable the transport of TCP/IP, IPX/SPX, and NetBEUI protocols over ISDN and digital modem lines.

Chapter 1: Introduction

The RAS support driver can also extract the security information included in the packets exchanged at the beginning of the communication, during the authentication phase, and provide it to the SecurID support driver. The PPP authentication protocols supported for SecurID are PAP, CHAP, and MS-CHAP.

There are two types of RAS support drivers:

– RAS support driver for ISDN communications

5536 PRI RAS Communications Controller Users Guide 5

Software Overview

Utilities

The software also includes the following utilities, which are installed along with the base driver:

– RAS support driver for digital modem

communications

• The SecurID support driver submits, in coordination

with the SecurID support service, the security information to the ACE/Server through the local ACE/Agent, and gives the authentication result back to the RAS support driver, which will either carry on the connection or abort it.

New PIN and Next Tokencode modes are not supported.

• The WAN Adapters Setup utility enables you to manage

the board’s firmware and hardware properties.

• The Digital Modem Monitor utility enables you to

monitor the board’s digital modem connections.

• The SynWatch utility enables you to track connections

and data traffic on ISDN channels.

• The LoopTest utility enables you to check the ISDN

line.

• The Line Test utility enables you to set port modes (with

your Telco’s agreement) if you need to do low-level testing because of line trouble at installation.

• The Line Status utility enables you to diagnose network

connection problems.

6 Interphase Corporation

Chapter 1: Introduction

RAS Management Tool

The Virtual Motion Remote Access Manager Suite, by Acotec, is bundled with the software package. The Remote Access Manager Suite includes a set of resource management, access control, and usage accounting tools to help network administrators and Internet Service Providers manage Microsoft Windows NT dial-up RAS servers.

The Remote Access Manager Suite is a client/server application with three components: an administrator program, a RAS port manager program, and a RAS port monitoring program. You can select to install the Remote Access Manager components on a RAS server machine when you install a RAS support driver.

The Remote Access Manager Suite provides the following capabilities:

• RAS Login Control prevents multiple users from

logging in with the same dial-up account and limits the multi-link RAS connections remote users can establish.

• RAS Port Access Control grants specified user groups

access to particular communications ports.

• Port Session Control sets maximum idle and session

connect times for RAS server communications ports.

• Port Resource Management limits the connect time

allotted to users over a specified time interval.

• Static IP Address Port Assignment associates a static IP

address with a specific RAS communications port.

• RASView provides real-time monitoring of RAS ports

and provides alerts for defined RAS server events.

• RAS usage accounting, reporting, and event logging

functions detail users RAS sessions.

5536 PRI RAS Communications Controller Users Guide 7

RAS Support Overview

The Remote Access Manager Suite requires Windows NT 4.0 and the Windows NT Service Pack 3 or higher. For detailed information about the suite, see the Acotec Virtual Motion Remote Access Manager documentation included in PDF format on the 5536-DM RAS installation CD.

RAS Support Overview

The communications controller uses Microsoft RAS to provide remote user connections over ISDN lines. RAS enables the transport of TCP/IP, IPX/SPX, and NetBEUI protocols.

RAS supports all of the mainstream networking clients, including the following:

• Windows for Workgroups

• LAN Manager

• Windows 95

• Windows NT Workstations

• Windows NT Servers

• UNIX

• Macintosh

• NetWare

• OS/2-based clients.

RAS connection enables all services typically available to a LAN-connected user (including file- and print-sharing, database access, and messaging), as shown in the following illustration:

8 Interphase Corporation

Chapter 1: Introduction

Printing

Remote Client

File sharing

ISDN

Host access

Internet Service

Provider

Database

Remote Access Server (Windows NT Server)

Up to 46 simultaneous clients (60 for Europe)

Figure 1-2. RAS Features

SecurID Support Overview

Security for connections to RAS Server is usually provided using the PPP authentication protocols (PAP, CHAP, or MSCHAP) processed by Microsoft RAS. To grant access to the server, remote clients must supply static identity and password. Since these parameters can easily be guessed or hacked, Security Dynamics proposes a stronger security system based on a Personal Identification Number (PIN) in combination with a randomly generated passcode. The passcode is received from a SecurID token (credit-card sized electronic device), but changes every 60 seconds. Therefore, authentication parameters for a connection are not available for a later connection.

E-mail Scheduling

5536 PRI RAS Communications Controller Users Guide 9

SecurID Support Overview

The present documentation does not describe how to install and setup your ACE/Server and/or ACE/Agent. Please refer to the Security Dynamics documentation to properly configure these applications.

56237

SECURID

ISDN

12345

SECURID

ENTIA

NT Server / RAS SecurID Agent

ACE/Server

Figure 1-3. SecurID configuration

The SecurID support included in the 5536-DM RAS software provides stronger security for RAS access: ISDN RAS access only, digital modem RAS access only, or both.

The software on the client side remains unchanged. When a remote client wants to connect to the RAS server, the client runs the Dial-p utility. In the User name field, he inserts his Windows NT username followed by his SecurID username (that is the default login name in the ACE/Server's user configuration) and the current passcode, all fields separated by a separator character (@ by default) such as:

NTuserid@SDuserid@SDpasscode

The user also provides the Windows NT password, as usual.

10 Interphase Corporation

Chapter 1: Introduction

Figure 1-4. DialUp Dialog Box for SecurID Connection

The User name field consists of:

• The name of the RAS user as declared on the server side

(

NTuserid)

• The name of the owner of the SecurID token as declared

in the default login name field on the SecurID server (

SDuserid)

• The passcode received from the SecurID token at the

time of the connection startup (

SDpasscode). The

passcode value changes every 60 seconds and its structure depends on the token type.

During the authentication phase with RAS Server, the RAS support driver extracts the security information and submits it to the ACE/Server through the SecurID driver and service, and the local ACE/Agent.

5536 PRI RAS Communications Controller Users Guide 11

Minimum System Requirements

• If the ACE/Server grants the access, the communication

can continue with the Windows NT authentication phase.

• If the ACE/Server refuses the access, the

communication is immediately broken. When the connection is untrusted because of the passcode end-ofdelay, the remote client is not especially notified: the failure is a connection failure. It is the client’s responsibility to start the connection again.

The RAS support driver can manage secured multilink connections as well. The SecurID authentication is processed only for the primary link.

All the SecurID authentication successes or failures are registered in the Windows NT Event log.

Minimum System Requirements

Following are the minimum system requirements for using this board with Microsoft Remote Access Service (RAS):

• Intel

• PCI Bus architecture conforming to PCI Local Bus

• Pentium processor at 133 MHz or faster

• 64 MB RAM (possibly 128 MB or more, depending on

• Hard disk with 6 MB free

system running Windows NT Version 4.0

Specification Revision 2.1

your RAS configuration and usage)

• CD-ROM drive

• Single PRI version: One functional ISDN primary rate

interface for each board

• Dual PRI version: One or two functional ISDN primary

rate interfaces for each board

12 Interphase Corporation

Chapter 1: Introduction

• Microsoft Windows NT Service Pack 3 or higher

required for Acotec Remote Access Manager Suite bundled with the software

5536 PRI RAS Communications Controller Users Guide 13

Minimum System Requirements

14 Interphase Corporation

2Installing the

Overview

You can install the communications controller board in any suitable PCI expansion slot. To install the board, follow these basic steps:

1. Verify that the system meets minimum requirements.

2. Inspect the board.

3. Install the board in a host expansion slot.

4. Connect the board to an MVIP Bus, if required.

The tools required are a grounding strap and a #1 Phillips head screwdriver. Both are included in the product packaging.

NOTE

Refer to the users manual that came with your personal computer for additional detailed installing instructions.

Hardware

Verifying Minimum Requirements

Before installing this board, verify that your system meets the minimum requirements described in Minimum System

Requirements on page 12.

5536 PRI RAS Communications Controller Users Guide 15

Inspecting the Board

Before installing the communications controller board in your computer, visually inspect it for any damage that might have occurred during shipment from the factory.

CAUTION

The board is packed in an antistatic bag to protect it during shipment. Keep the board in its protective antistatic bag until you are ready to install it in the host computer. To prevent damage to the board due to electrostatic discharge, wear a grounding strap and handle the board only by its edges. Do not touch its components or any metal parts other than the faceplate.

1. Open the shipping container and carefully remove its

contents.

2. Inspect each item for damage. If you find any omissions

or damage, contact your supplier and the carrier (for example, UPS or Federal Express) that delivered the package.

16 Interphase Corporation

Installing the Board

WARNING

Your computer operates at voltages that can be lethal. Follow all cautions and warnings in this installation procedure, both to protect yourself and prevent damage to your computer. Use only tools with nonconductive handles, or tools coated with, covered with, or made with nonconductive materials. Nonconductive materials are materials that do not conduct electric current, such as plastic, rubber and fiberglass.

With a grounding strap connected to your wrist or ankle, do the following to install the board:

Chapter 2: Installing the Hardware

5536 PRI RAS Communications Controller Users Guide 17

Installing the Board

1. Turn off the computer’s power switch, and unplug the

unit from its power source.

Abcdefg Computers

Figure 2-1. Unplugging the Computer

2. Disconnect all cables connected to the main system

unit, and remove the computer cover according to the manufacturer’s instructions.

18 Interphase Corporation

Chapter 2: Installing the Hardware

Figure 2-2. Removing the Computer Cover

3. Locate a suitable PCI expansion slot, and remove the

screw that attaches the expansion plate to the computer. Save the screw for Step 6.

This board is a full-length PCI add-on card. Choose a slot in which the board will not be in contact with other elements of the motherboard, such as memory modules, connectors, or the host processor’s heat sink.

CAUTION

If you are installing on an MVIP bus, see Connecting to an

MVIP Bus on page 22 before continuing.

5536 PRI RAS Communications Controller Users Guide 19

Installing the Board

4. Remove the expansion plate.

Figure 2-3. Removing the Expansion Plate

20 Interphase Corporation

Chapter 2: Installing the Hardware

5. Carefully remove the board from its antistatic bag, and

position the board in the PCI expansion slot. Align the board’s connector pins with the slot’s receptacle; then press gently but firmly on the board to seat it in the slot.

6. Attach the board with the screw removed in step 3.

Figure 2-4. Inserting the Board

5536 PRI RAS Communications Controller Users Guide 21

Connecting to an MVIP Bus

7. Continue as follows:

– If you want to connect the board to other 5536 WAN

boards in the computer, skip to the next section,

Connecting to an MVIP Bus.

– Otherwise, replace the computer cover according to

the manufacturer’s instructions. Then connect the board to the line, as described in Connecting to the

Line on page 27.

CAUTION

Keep the computer closed while the board is running, so that the fan works properly and prevents overheating.

Connecting to an MVIP Bus

If you connect multiple 5536 WAN boards in the same computer to an MVIP bus, and enable the boards’ MVIP bus connections, the boards can connect to each other. This connection enables 5536 boards in the same machine to exchange information through the shared Call Setup application.

When multiple 5536 WAN boards are connected on an MVIP bus, one board can pass calls of an unsupported channel type to another that supports the channel type. For example, an 5536 WAN board without digital modems (and therefore no support for speech channels) can pass speech calls to an 5536 WAN board with digital modem channels configured to accept speech calls.

22 Interphase Corporation

Chapter 2: Installing the Hardware

For optimal electrical signal quality on the MVIP ribbon cable, you must place the MVIP boards in a specific order (depending on the number of connections) and electrically terminate two MVIP clock signals, as described in the following topics.

MVIP Electrical Termination Requirements

For systems with five or fewer MVIP Bus connections and less than 90 pF load on the clock lines, it is adequate to do the following:

1. Place the circuit board that is the master clock source at

one end of the cable.

2. Electrically terminate the MVIP Bus only on the circuit

board located at the other end of the cable.

NOTE

An 5536 board is generally the master clock source because it is connected to the network. In this case, place an 5536 board at one end of the cable, and do not electrically terminate the bus on this board.

On systems with more than five MVIP Bus connections or more than 90 pF of load on the clock lines, both ends of the cable must be electrically terminated. No other boards should be electrically terminated.

5536 PRI RAS Communications Controller Users Guide 23

Connecting to an MVIP Bus

Configuring MVIP Electrical Termination

If this is the last board in a multiple MVIP Bus configuration, it requires electrical termination in the MVIP Bus. To provide the required electrical termination, place two jumpers on the two 2-pin connectors located next to the MVIP connector. Each jumper must be inserted perpendicular to the printed circuit board, as shown in the following figure:

Figure 2-5. Electrically Terminating the MVIP Bus

If the board does not need to be electrically terminated, do not place any jumpers on the 2-pin connectors.

24 Interphase Corporation

Chapter 2: Installing the Hardware

Modem Connection LEDs

The 5536-DM RAS provides an LED for each modem included on the board (for example, 12 LEDs for 12 modems). These LEDs turn on when a modem has established a connection on the MVIP Bus. They turn off when the modem has interrupted the connection.

Completing the MVIP Bus Connection

To create a dedicated interconnection among MVIP boards, connect a ribbon cable to the 40-pin, double-row, right-angled headers on the top edges of the boards.

After you finish connecting the board to the MVIP Bus, finish the remaining steps in the Installing the Board section.

5536 PRI RAS Communications Controller Users Guide 25

Connecting to an MVIP Bus

26 Interphase Corporation

3Connecting to the

Overview

The methods for connecting your 5536 board to the line depend on whether your carrier provides a T1/PRI line or an E1/PRI line.

This chapter provides the following information required to connect your board to the line:

• Connection methods and requirements for connecting

• Summary of steps to connect the board to the network

If your carrier provides a T1 line, continue to the next section. If your carrier provides an E1 line, skip to E1/PRI Line on page

32.

to a T1/PRI line

to an E1/PRI line

Line

T1/PRI Line

When you connect the board to a T1/PRI line, first determine the appropriate connection method, cabling requirements, and link requirements.

Connection Methods

If the distance to your carrier is less than 655 feet or 200 meters, you can connect the board in a DSX1 (short haul) configuration directly to the T1/PR1 line.

5536 PRI RAS Communications Controller Users Guide 27

T1/PRI Line

If the distance is more than 655 feet or 200 meters (up to 6200 feet or 1.8 kilometers), you must connect the board in a DS1 (long haul) configuration. In the DS1 configuration, a Channel Service Unit (CSU) must translate the short haul DSX1 interface to support the longer distance. The 5536-DM RAS board includes an internal CSU, which enables it to connect directly to the T1/PRI line in a DS1 configuration.

Connecting Directly to the Line

Direct connection is subject to constraints imposed by FCC rules and by your partner carrier. To see if you can connect directly to the interface, and for more information about direct connection constraints, contact your carrier.

WARNING

To avoid harming the WAN, contact your carrier for approval before connecting the board directly to the line.

CAUTION

In accordance with FCC Rules, Part 68.218 (b), you must notify the telephone company prior to disconnecting the board from the line or turning off the power to the board’s host system. Without this prior notification, the carrier might temporarily discontinue your T1/PRI service.

28 Interphase Corporation

Chapter 3: Connecting to the Line

Connecting Directly in a DSX1 Configuration

You can connect the board directly to the T1/PRI line without using a CSU if the distance to your carrier is less than 655 feet or 200 meters. The line will be in a DSX1 configuration, as shown in the following illustration:

Less than 655 feet (200m)

WAN Adapter

Telco

Figure 3-1. Direct DSX1 Connection to the Line

Connecting Directly in a DS1 Configuration

If the distance to your carrier is up to 6200 feet (1.8 kilometers), you can connect directly to the T1/PRI line with the board’s internal CSU activated. The line will be in a DS1 configuration, as shown in the following illustration:

Up to 6200 feet (1.8 km)

WAN Adapter

Telco

Figure 3-2. Direct DS1 Connection with Internal CSU

Connecting Through an External CSU to the Line

If you do not use the board’s internal CSU to connect to the T1/PRI line in a DS1 configuration, you can connect the board to an external CSU that connects to the metallic T1/PR1 interface. (You might want to use this method if the distance to

5536 PRI RAS Communications Controller Users Guide 29

T1/PRI Line

your carrier exceeds 6200 feet or 1.8 kilometers but is less than 6855 feet or 2.0 kilometers.) The following illustration shows a connection to the T1/PRI line through an external CSU:

Less than 655 feet (200m)

WAN Adapter Telco

Up to 6200 feet (1.8 km)

CSU

Figure 3-3. DS1 Connection Through an External CSU

WARNING

To avoid harming the WAN, you must first contact your carrier for approval before connecting the CSU to the line.

CAUTION

In accordance with FCC Rules, Part 68.218 (b), you must notify the telephone company prior to disconnecting the CSU from the line or turning the CSU’s power off. Without this prior notification, the carrier might temporarily discontinue your T1/PRI service.

30 Interphase Corporation

Chapter 3: Connecting to the Line

T1/PRI Cabling Requirements

The cable between the board and the carrier or the CSU must meet the following standard T1 attenuation and transmission requirements:

• 100 Ohms

• Two twisted pairs, category 3 or higher

• Maximum length: 655 feet (200 m) without a CSU, or

6200 feet (1800 meters) with a CSU

Measure and record the actual cable length between the board and the carrier or the CSU. You will need this information when you configure the line profile parameters.

The cable must include an RJ48C plug at the end dedicated to the WAN board. It must also provide the appropriate plug or cabling system at the end connected to the carrier or CSU. See

Connector Pinouts on page 34 and relevant carrier or CSU

documentation for more information.

T1 Link Requirements

If the board connects to the T1/PRI line, the board and CSU must be configured with several common parameters to interoperate. The board’s T1 parameters are set as follows:

• Line coding: B8ZS

• Frame format: ESF (Extended Super Frame)

• Line I/O impedance: 100 Ohm ± 5%

5536 PRI RAS Communications Controller Users Guide 31

E1/PRI Line

WAN Adapter

Telco

E1/PRI Line

When you connect the board to an E1/PRI line, first determine the appropriate connection method, cabling requirements, and link requirements.

Connection Method

Generally, your E1/PRI carrier provides a Network Termination 1 (NT1) device to interface between the WAN board and the metallic interface of the WAN. You need to connect the WAN board to the NT1, as shown in the following illustration:

WAN Adapter

NTI

Telco

Figure 3-4. Connection Through an External NT1 Device

E1/PRI Cabling Requirements

The cable between the board and the NT1 must meet the following standard E1 attenuation and transmission requirements:

• 120 Ohms

• Two twisted pairs, category 3 or better

• Maximum length: 200 m (655 feet)

The cable must include an RJ48C plug at the end dedicated to the WAN board. It must also provide the appropriate plug or cabling system at the end dedicated to the NT1. See Connector

Pinouts on page 34 and your NT1 documentation for details.

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Chapter 3: Connecting to the Line

E1 Link Requirements

If the board connects to the E1 line, the board and NT1 must be configured with several common parameters to interoperate. The board’s E1 parameters are in accordance with the IUT-T I 431 recommendation, as follows:

• Line coding: HDB3, according to IUT-T G.703

• Frame format: according to IUT-T G.704

• CRC4 to Non-CRC4 operation: according to

IUT-T G.706 An.B

• Line I/O impedance: 120 Ohm ± 5%

5536 PRI RAS Communications Controller Users Guide 33

Connector Pinouts

The following illustration of the board’s faceplate shows the board’s connectors and connector pins:

Signal

8 7 6

Tx out (tip)

Tx out (ring)

4 3

Rx in (tip)

Rx in (ring)

RJ48C Pinout

LEDs 1, 2, 3 & 4

(Port #0)

Port #0

(RJ48C)

LEDs 5, 6, 7 & 8

(Port #1)

Port #1

(RJ48C)

Figure 3-5. Faceplate and Connector Pinouts

The board’s connectors follow the RJ48C specification.

For each connector, four LEDs display the status of the link (as described in Interpreting LEDs on page 118).

34 Interphase Corporation

Connecting to the Network

WARNING

Before connecting the cable, read Telephone Lines

Unsafe Voltages in the Safety Precautions section at the

front of this manual.

With the board installed, you are ready to connect to the network, as follows:

1. Obtain the cable required for your type of connection, as

described in T1 Link Requirements on page 31 or

E1/PRI Cabling Requirements on page 32.

2. Attach the appropriate RJ48C-compliant connector to

the board.

Chapter 3: Connecting to the Line

3. Reconnect the power cable and turn on the machine.

After connecting to the network, install the drivers. See

Installing the Software on page 37.

5536 PRI RAS Communications Controller Users Guide 35

Connecting to the Network

36 Interphase Corporation

4Installing the

Overview

This chapter describes the procedures for installing and setting up your 5536 software on Microsoft Windows NT 4.0 workstations. Use this process to install the Base driver (along with the Serial driver and utilities), the ISDN RAS support driver, the Digital Modem RAS support driver, the SecurID support driver and service, and the Acotec Virtual Motion Remote Access Manager Suite. This chapter also explains how to remove 5536 software, if required.

To install and set up the software, follow these basic steps:

1. Verify that your system meets minimum requirements.

2. Install the Base driver, with accompanying software,

3. Set up WAN card and port properties.

Software

and the appropriate RAS support driver(s).

4. Set up RAS support properties for the installed RAS

driver(s).

5. Set up ISDN B and Digital Modem channels as RAS

ports.

6. If you want to use Acotec Virtual Motion RAS

management services on the computer, install Remote Access Manager Suite components.

7. Complete the installation to make driver settings take

effect.

5536 PRI RAS Communications Controller Users Guide 37

Verifying Minimum Requirements

Review the Read Me text file on the 5536-DM RAS installation CD before installing the software. It contains information about the files included on the CD. Also, if Read Me First documentation is included in your installation kit, review it for information about changes and updates made to this Users Guide after the print date.

In addition, if you plan to install the Remote Access Manager Suite, review the Acotec Virtual Motion PDF documentation included on the installation CD before starting the installation.

NOTE

The 5536-DM RAS is named 5536 in the software installation and configuration dialogs. The name appears as 5536-1P-PRI for the single-port version or as 5536-2P- PRI for the dual-port version.

Verifying Minimum Requirements

If you have not already done so, verify that your system meets the minimum requirements described in Minimum System

Requirements on page 12.

38 Interphase Corporation

Installing the Drivers

NOTE

Before you start, make sure the communications controller is installed in your machine, and that you are logged on with administrator rights to the Windows NT 4.0 system.

To install the appropriate drivers:

1. From the Start menu, select Settings, and then Control Panel. Then double-click the Network icon, and select

Chapter 4: Installing the Software

5536 PRI RAS Communications Controller Users Guide 39

Installing the Drivers

the Adapters tab to display the Network Adapters dialog box:

Figure 4-1. Network Adapters Dialog Box

2. Click Add to begin loading the drivers.

40 Interphase Corporation

Chapter 4: Installing the Software

The system creates a driver list in the Select Network Adapter dialog box:

Figure 4-2. Network Adapters List

3. Click Have Disk.

The Insert Disk dialog box appears, prompting you to insert the disk and identify the file location:

5536 PRI RAS Communications Controller Users Guide 41

Installing the Drivers

4. Insert the installation CD-ROM, and change the

5. The Select OEM Option dialog box appears, listing

Figure 4-3. Insert Disk Dialog Box

installation path to the CD-ROM drive—for example,

[drive]:\5536 (where [drive] is

D:\5536.) Then

click OK.

available Interphase RAS Support drivers:

Figure 4-4. Select OEM Option Dialog Box

42 Interphase Corporation

Chapter 4: Installing the Software

You can install the 5536 Digital Modem RAS Support driver, the 553x ISDN RAS Support driver, or both drivers, depending on your needs. However, you can select only one driver to install at a time.

6. Select the RAS Support driver you want to install at this time, and click OK.

– Next, if you are installing the first RAS support

driver, the Interphase 553X Base driver dialog box appears. Continue to Step 7.

– If you are installing the second RAS Support driver,

the RAS Support General dialog box appears. Go to

Setting Up RAS Support Properties on page 50.

7. The Base Driver dialog box prompts you to begin installation:

Figure 4-5. Base Driver Installation

If needed, change the default installation path in the

Copy To field to the desired path name.

8. Click Continue to install the Base driver and the first

selected RAS Support driver.

5536 PRI RAS Communications Controller Users Guide 43

Setting Up Card and Port Properties

The installation program copies product files to installation directory, and creates a program group in the Windows NT Start menu.

To continue the software installation, set up the card and port properties as described in the next section, Setting Up Card

and Port Properties.

Setting Up Card and Port Properties

After the initial driver software is installed as described in

Installing the Drivers, the WAN Adapters Setup dialog box

appears:

Figure 4-6. WAN Adapters Setup Dialog Box

44 Interphase Corporation

Chapter 4: Installing the Software

This dialog box enables you to set up 5536 firmware and hardware. The board name is displayed in the Cards section.

NOTE

If the Cards list is empty, the board might not be properly installed. See Problems and Possible Solutions on page

123 for information about correcting the problem.

Use the Cards section to do the following tasks:

• If your board is connected to an MVIP Bus, enable the MVIP bus connection.

• Set up ISDN port properties.

Configure ISDN port properties for both ISDN and Digital Modem RAS Support drivers.

• If you plan to install the Digital Modem RAS Support driver, set up digital modem port properties. Set up digital modem and ISDN port properties at this point (regardless of which driver you selected first).

Enabling the MVIP Bus Connection

If your board is connected to an MVIP Bus, enable the Bus connection as follows:

1. In the Cards section of the WAN Adapters Setup dialog box, select the board and click the Properties button.

5536 PRI RAS Communications Controller Users Guide 45

Setting Up Card and Port Properties

The Card Properties dialog box appears:

Figure 4-7. Card Properties Dialog Box

2. Select the MVIP Bus connected field (in the Bus

section) by clicking on the checkbox.

3. Click OK to save the connection and return to the WAN

Adapters Setup dialog box.

Configuring ISDN Port Properties

ISDN port properties must always be configured for both Digital Modem and ISDN RAS support drivers. Configure ISDN port properties as follows:

1. In the Cards section of the WAN Adapters Setup dialog

box, select the ISDN PRI port you want to configure and click Properties.

The ISDN PRI Port Properties dialog box appears:

46 Interphase Corporation

Chapter 4: Installing the Software

Figure 4-8. ISDN PRI Port Properties

2. Depending on your geographic location and other considerations, change the default switch type and/or other parameters, as needed.

If you selected a North American switch type, use the DS1 properties button to activate the board’s internal CSU for port connections.

For detailed information about ISDN PRI port properties, see Setting Up ISDN Port Properties on

page 80.

CAUTION

You must select the same switch type for all ports on a single board. Otherwise, the ports might not function properly.

3. When you finish the port setup, click OK.

The WAN Adapters Setup dialog box reappears.

5536 PRI RAS Communications Controller Users Guide 47

Setting Up Card and Port Properties

4. If the board has dual ISDN ports, repeat Steps 1 through

3 to configure the remaining ISDN PRI port.

Next, continue to Configuring Digital Modem Port Properties if you are (or will be) installing the Digital Modem RAS Support driver.

If you do not plan to install the Digital Modem RAS Support driver, or have already configured digital modem port properties, go to Completing the WAN Setup on page 49.

Configuring Digital Modem Port Properties

If you are installing the Digital Modem RAS Support driver, configure corresponding digital modem port properties as follows:

1. In the Cards section of the WAN Adapters Setup dialog box, select the digital modem port (x Digital Modems, where x is the number of digital modems on the board), and click Properties.

The Digital Modems Properties dialog box appears:

Figure 4-9. Digital Modems Properties Dialog Box

2. Use this dialog box configure the analog-to-digital speech channels coding law according to the geographic region.

– For Europe and Australia, select A Law.

48 Interphase Corporation

Chapter 4: Installing the Software

– For North America and Japan, select µ Law (Mu

Law).

3. Click OK.

If you have not yet configured the board’s ISDN port properties, do so now, as described in Configuring ISDN Port

Properties on page 46. Otherwise, continue to the next topic.

Completing the WAN Setup

When WAN card and port properties are configured as needed, do the following to complete the WAN setup:

1. Click OK in the WAN Adapters Setup dialog box.

The setup software finds firmware for the board. It updates the registry and dynamically installs the drivers.

2. When the following message informs you that the driver is running, click OK.

Figure 4-10. Successful Setup Message

Next, set up RAS support properties for the driver.

5536 PRI RAS Communications Controller Users Guide 49

Setting Up RAS Support Properties

After you finish configuring port properties for RAS support drivers (or after you select the second RAS support driver to install), the RAS Support General dialog box appears:

Figure 4-11. RAS Support General Properties Dialog Box

50 Interphase Corporation

Chapter 4: Installing the Software

For the Digital Modem RAS Support driver, the driver name in the title bar is 5536 DM RAS Support. For the ISDN RAS Support driver, the driver name is 553x ISDN RAS Support. The contents of the dialog box are the same for both drivers.

The RAS support setup is done automatically. The RAS Support General dialog box enables you verify RAS support properties for the driver you are configuring.

NOTE

If you need to set up additional card or port properties before continuing, click the WAN Setup button to access the WAN Adapters Setup dialog box. Then repeat the appropriate steps in Setting Up Card and Port Properties

on page 44.

RAS Support dialog boxes and setup procedures are described in detail in Setting Up RAS Support Properties on page 95.

To complete the RAS Support setup:

1. If needed, change the Idle Timeout value from 0, which disables the timeout function, to the number of seconds of inactivity to allow before ending a connection.

2. If needed, check the SecurID support box to enable additional filtering on SecurID authentication information and change the Separator character if necessary.

3. Click OK to confirm the displayed configuration.

One of the following messages appears, depending on whether RAS is installed on your system:

5536 PRI RAS Communications Controller Users Guide 51

Setting Up RAS Support Properties

– If RAS is not installed, a message informs you that

RAS support setup is complete, and states that

Remote Access Services (RAS) setup must now be

installed.

Click OK. Then continue to step 4.

– If RAS is installed, a message informs you that RAS

support setup is complete, and states that Remote Access Services (RAS) setup must now be invoked.

Click OK. Then skip to Setting Up Channels as RAS

Ports on page 53.

4. When the following message informs you that Setup

needs to copy Windows NT files, insert the Windows NT CD:

Figure 4-12. Windows NT Setup Message

5. If you want Setup to find the Windows NT files in a

location other than the default, enter the complete path.

6. Click Continue to complete the RAS installation.

To continue the software installation, set up digital modem or ISDN channels as RAS ports, as described in the next section,

Setting Up Channels as RAS Ports.

52 Interphase Corporation

Chapter 4: Installing the Software

Setting Up Channels as RAS Ports

After you respond OK to the message that Remote Access Service must be invoked, or click Continue to complete the RAS installation, either the Remote Access Setup dialog box or the Add RAS Device dialog box appears. This sequence depends on whether a RAS device is configured in the machine.

To set up ISDN or digital modem channels as RAS ports, do the following:

1. If a RAS device has not yet been added, the Add RAS Device dialog box appears.

If a RAS device has been added, the Remote Access Setup dialog box appears. Click Add to display the Add RAS Device dialog box.

The following illustration shows the Add RAS Device dialog box:

5536 PRI RAS Communications Controller Users Guide 53

Setting Up Channels as RAS Ports

Figure 4-13. Add RAS Device Dialog Box

In the RAS Capable Devices field, the device name indicates the first available channel type and number. (For example, ISDN1 - IPHISDN indicates ISDN B channel 1, or DM1-IPHDM indicates digital modem channel 1.)

2. Click OK to select the displayed channel to add as a RAS port. (Or select a different channel and click OK.)

54 Interphase Corporation

Chapter 4: Installing the Software

The Remote Access Setup dialog box appears, with the selected channel listed as a RAS port, as follows:

Figure 4-14. Remote Access Setup Dialog Box

3. Click Configure to set up the port’s connection mode.

The Configure Port Usage dialog box appears:

Figure 4-15. Configure Port Usage Dialog Box

5536 PRI RAS Communications Controller Users Guide 55

Setting Up Channels as RAS Ports

4. Select a port usage option, and click OK.

The Remote Access Setup dialog box reappears.

5. To quickly add and configure remaining channels as RAS ports with the same properties as a configured port, do the following:

a. Select the port whose properties you want to copy,

and click the Clone button.

The next available channel is added to the port list. The port usage properties are copied from the selected port.

b. Click the Clone button repeatedly until you have

configured all the RAS ports you need. (Or until you receive the message There are no more ports of the specified type to clone.)

Or to configure the channels’ port usage properties oneby-one, click Add to display the Add RAS Device dialog box. Then repeat Steps 2 through 4.

6. Do the following to select the network protocols to be bound to the board:

a. On the Remote Access Setup dialog box, click

Network to display the Network Configuration

dialog box:

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Chapter 4: Installing the Software

Figure 4-16. Network Configuration Dialog Box

For NT Servers, this dialog box includes the Enable Multilink option. The multilink function allows

multiple digital modem or ISDN B channels to make one logical network connection. It aggregates B channels to increase the bandwidth of PPP links.

b. Configure network settings as needed for your

system.

For detailed network configuration information, click the Help button to access Microsoft’s online help.

5536 PRI RAS Communications Controller Users Guide 57

Setting Up Channels as RAS Ports

c. Click OK to save the network configuration.

d. Depending on the network settings you configured,

several configuration dialog boxes may appear. Configure additional settings as needed.

e. When the Remote Access Setup dialog box

reappears, click Continue.

f. If you receive prompts to confirm network settings,

respond as needed for your network configuration.

g. If you are installing the first RAS support driver, and

you installed RAS along with the driver, a message informs you that Remote Access Service has been successfully installed. It also reminds you to assign RAS permissions to users.

Click OK to continue.

Next, either the Network Adapters dialog box or the Acotec Virtual Motion Remote Access Manager Suite Setup dialog box appears. This sequence depends on whether the Remote Access Manager Suite has already been installed on your system.

• If the Acotec Virtual Motion Remote Access Manager Suite Setup dialog box appears, continue to

the next section, Installing the Remote Access Manager

Suite on page 59.

• If the Network Adapters dialog box appears, do either of the following, depending on whether you need to install another RAS support driver.

– If you do need to install another RAS support driver,

install it now.

Return to Step 2 on page 40 of the Installing the

Drivers section, and repeat the installation and

configuration procedures for the second driver.

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– If you do not need to install another RAS support

driver, skip to Completing the Software Installation

on page 62.

Installing the Remote Access Manager Suite

The Acotec Virtual Motion Remote Access Manager Suite is bundled with the 5536-DM RAS software. (For an overview of the Remote Access Manager Suite, see RAS Management Tool

on page 7.)

The Remote Access Manager Suite Setup program starts automatically after you install the first RAS support driver. (If the suite is not installed with the first driver, the Setup program also starts after you install the second RAS support driver.)

The Remote Access Manager Suite requires Windows NT 4.0 and the NT Service Pack 3 or higher. It includes client and server components. Before installing the components, review the Remote Access Manager PDF documentation on the 5536DM RAS installation CD for detailed recommendations.

NOTES

The installation procedure may differ from the steps described in this section, depending on the options you select.

If you need to remove application components after installation, use the Add/Remove Programs function in the Windows NT Control Panel.

5536 PRI RAS Communications Controller Users Guide 59

Installing the Remote Access Manager Suite

To install the Remote Access Manager Suite, do the following:

1. When the Virtual Motion Remote Access Manager Suite Setup dialog box appears, click Next to continue.

2. On the Acotec License Software Agreement dialog box, review the agreement and click Yes to accept the terms.

3. On the Choose Components dialog box, select the programs you want Setup to install, and click Next.

4. On the Enter License Key dialog box, enter the product license key. (Find the key on the Acotec license page included in the 5536 product package.) Then click Next.

5. On the Choose Destination Directory dialog box, follow the instructions to install the Remote Access Manager Suite in the appropriate directory. Then click Next to continue (or click Cancel to cancel and exit the installation).

6. On the Select Logging Type dialog box, select the type of dial-in session log you want the RAS Port Manager to create.

– To create a comma-delimited text file with one

record for each RAS session, select Log to RPMSESS.LOG file. The RAS Port Manager saves

RPMSESS.LOG in the Windows SYSTEM directory on

the RAS server.

– To write the session log to your database manager

using the ODBC interface, select Log using ODBC datasource. For this logging method, an ODBC data source must be set up. For instructions, see your Acotec Remote Access Manager documentation and ODBC documentation.

7. When you are prompted to restart windows, select No, I will restart later.

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Chapter 4: Installing the Software

CAUTION

You must finish installing the driver(s) before restarting the system, or the driver installation will be incomplete.

When the Network Adapters dialog box appears, do either of the following, depending on whether you need to install another RAS support driver:

• If you do need to install another RAS support driver, install it now. Return to step 2 on page 40 of Installing

the Drivers, and repeat the installation and

configuration procedures for the second driver.

• If you do not need to install another RAS support driver, continue to the next section, Completing the Software

Installation.

5536 PRI RAS Communications Controller Users Guide 61

Completing the Software Installation

After you have configured all of the software you have chosen to install, the Network Adapters dialog box appears:

Figure 4-17. Network Adapter Drivers List

The Network Adapters list displays the driver(s) you installed (Interphase 5536 Digital Modem RAS support and/or Interphase 553X ISDN RAS support).

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Do the following to make the installation settings take effect:

1. On the Network Adapters dialog box, click Close.

After the software is fully installed, a message informs you that you must shut down and restart your computer before the settings take effect.

2. Continue as follows:

– If the system is a basic Windows NT system, without

the Windows NT Service Pack installed, click Yes to restart the computer.

– If the Windows NT Service Pack is installed, click

No. Then reinstall the Service Pack. Restart the

system when prompted after you complete the Service Pack installation.

CAUTION

If the Windows NT Service Pack was installed on the system after the Windows NT installation, you must reinstall it before restarting the computer. Service Pack version 3 or higher is recommended. For installation information, see the latest available version of your Service Pack help. If you do not reinstall the Service Pack, the Remote Access Service may fail to start or malfunction when connecting ISDN lines.

To determine whether a Service Pack is installed, see

Quick Reference of Common Tasks on page 177.

After the system restarts, check the ISDN line to make sure the board connects properly, as described in Testing the ISDN Line

on page 154.

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Completing the Software Installation

In addition, you may need to do one or all of the following, depending on your board and system configuration:

• If your board is connected to an MVIP Bus, the MVIP

Bus connection must be enabled so the software recognizes the Bus connection. If you need to enable or disable the Bus connection, see Setting Up Card

Properties on page 77.

• If you need to activate the internal CSU included on the

board, see Editing DS1 Properties on page 82.

• Upon completion of the software installation, eight

Serial driver COM ports are automatically assigned to the board’s digital modems. If you need to change the number of COM ports assigned to the digital modems, see Setting Up Card Properties on page 77.

• If you need to change other firmware, card, or port

properties, see Setting Up WAN Firmware and

Hardware on page 71.

• If you need to change call setup properties for ISDN

RAS support calls, digital modem RAS support calls, or digital modem serial driver calls, see Setting Up Calls

on page 89.

• If you need to ensure that applications that use Serial

driver COM ports under Windows NT can detect the board’s digital modems, see Managing Serial Driver

COM Ports on page 109.

For an overview of using the board in the RAS environment, see Index of Common Tasks on page 177. For detailed information about RAS Server or RAS Dial-Up Networking, see Microsoft RAS online help.

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Removing the Drivers

If you no longer use the communications controller, do the following to remove the Base driver (including the Serial Driver and utilities) and the RAS support drivers (Digital Modem and/or ISDN RAS support):

NOTE

As long as one of the RAS Support drivers is still installed, the Base driver remains installed. The Base driver is automatically removed when you remove the second (and last) RAS Support driver.

1. Be sure you are logged on with administrator rights to the Windows NT 4.0 system.

2. From the Start menu, select Settings, and then Control Panel. Then double-click the Network icon, and select the Adapters tab to display the Adapters dialog box:

Chapter 4: Installing the Software

5536 PRI RAS Communications Controller Users Guide 65

Removing the Drivers

Figure 4-18. Removing a RAS Support Driver

3. Select the RAS Support driver to remove, and click Remove. You can select either the ISDN RAS support

driver or the Digital Modem RAS support driver first.

A warning informs you that this action will permanently remove the component from the system, and asks if you want to continue.

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Chapter 4: Installing the Software

NOTE

If the driver software is only partially installed, the driver will not appear in the Network Adapters list. To remove the driver(s) in the case of a partial installation, use the Add/Remove Programs function in the Windows NT Control Panel.

4. Click Yes to continue the driver removal.

– If a remaining RAS support driver is still installed in

the system, the Network Adapters dialog box reappears. If you need to remove the remaining driver, return to step 3. If you do not, click Close.

– If you are removing the last (or only) installed RAS

support driver, the Interphase 553X Base Driver dialog box appears. Go to step 5.

5. The Interphase 553X Base Driver dialog box identifies

the install path that will be deleted, and asks if you are sure you want to deinstall the software:

Figure 4-19. Base Driver Removal Dialog Box

To remove the remaining software:

5536 PRI RAS Communications Controller Users Guide 67

Removing the Drivers

Figure 4-20. Removal Confirmation Message

a. Click Continue.

The following pop-up prompts you to confirm the card(s) removal and driver deletion:

b. To confirm the deletion, click Yes.

Upon confirmation, the system does the following:

– Deletes product files and the Base driver program

group from the Start menu

– Dynamically unloads the drivers from memory

– Cleans up the registry

When the removal process is finished, the Adapters dialog box reappears.

6. Click Close to confirm the new network settings.

The Windows NT Network updates network bindings.

7. If the 5536-DM RAS board was the only RAS-capable device, a message informs you that you have an invalid RAS configuration. It also reminds you to configure RAS and add ports after restarting the system.

To prevent RAS errors from occurring:

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Chapter 4: Installing the Software

a. Click OK to continue.

b. When prompted to restart the computer, click No.

c. Remove the Acotec Virtual Motion Remote Access

Manager. (In the Windows NT Control Panel, select Add/Remove Programs, then the Install/Uninstall tab. Follow online instructions to uninstall the Remote Access Manager Suite components.)

d. Remove Remote Access Service, as described in

Microsoft documentation and online help.

8. After removing the software, continue as follows when

prompted to restart the computer:

– If the system is a Windows NT basic system, with no

Windows NT Service Pack installed, click Yes.

– If the Windows NT Service Pack is installed, click

No. Then reinstall the Windows NT Service Pack.

(See the note on page 63 for details.) Restart the system when prompted at the completion of the Service Pack installation.

5536 PRI RAS Communications Controller Users Guide 69

Removing the Drivers

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5Setting Up WAN

Firmware and Hardware

Overview

The WAN Adapters Setup utility enables you to manage hardware and firmware for 5536-DM RAS communication controllers, and make configuration changes after completing the software installation. Use this utility to add 5536-DM RAS boards and their firmware to the operating system. Also use this utility to remove 5536-DM RAS boards or to make other changes to card and port properties. If you need to enable or disable an MVIP Bus connection or change digital modem COM port assignments, do so by editing card properties.

The chapter explains how to do the following tasks:

• Access online help

• Start the utility

• Manage firmware properties for the board

• Manage hardware properties for the board, including

card properties, ISDN port properties, and digital modem port properties

• Load, save, and activate the WAN setup after changing

any firmware, card, or port properties

Accessing Online Help

For detailed information about the functions described in this chapter, see the WAN Adapters Setup online help. You can access online help in the following ways:

• Click Help to display the main online help.

• Press F1 to display contextual help in a pop-up window.

5536 PRI RAS Communications Controller Users Guide 71

Starting the WAN Adapters Setup Utility

NOTE

The 5536-DM RAS is listed as the 5536-1P-PRI or 5536-2PPRI in WAN Adapters Setup dialog boxes.

Start the WAN Adapters Setup utility in either of the following ways:

• From the Start menu, select Settings, and then Control Panel. Then double-click the WAN Setup icon.

• From the Start menu, select Programs, then Interphase WAN Adapters, and then WAN Setup.

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Chapter 5: Setting Up WAN Firmware and Hardware

When you start the utility, the WAN Adapters Setup dialog box appears:

Figure 5-1. WAN Adapters Setup Dialog Box

The WAN Adapters setup dialog box contains two sections:

• The Firmware section is for firmware management.

• The Cards section is for hardware management. This

section displays the Interphase WAN cards you have installed and their communication ports.

5536 PRI RAS Communications Controller Users Guide 73

Firmware Management

The Firmware section of the WAN Adapters Setup dialog box displays firmware information for the WAN card selected in the Cards section. It displays the protocols you can use with the card, and their status. You can view the firmware status, reload the firmware, or change the firmware.

The firmware status is represented by a general LED color for the firmware and individual LEDs for each protocol, as follows:

LED Color General Firmware Individual Protocol LEDs

Red No firmware is found on the

disk for the current card.

Gray Firmware is found but is not

loaded into the card.

Yellow Firmware is running on the

card but differs from firmware found on the disk for this card.

Green The firmware is running. The protocol is active.

N/A

The protocol is inactive.

Changes to the firmware layer have been applied, but have not been loaded and saved to the disk.

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Chapter 5: Setting Up WAN Firmware and Hardware

Use the following buttons to set up firmware information:

Click... To do this...

Load Download the current firmware to the selected card.

CAUTION: This option disconnects all current RASconnected users and disables the RAS Server. After a firmware download, the RAS Server must be re-enabled by being stopped and restarted, as follows:

1. From the Start menu, select Settings, and then Control Panel. Then double-click the Services icon to display the

Services dialog box.

2. Select Remote Access Server from the list of services, and click Stop.

3. When a message informs you that the RAS Port Manager will also be stopped, click OK.

A message informs you that RAS is being stopped.

4. To restart the RAS Server, select Remote Access Server and click Start.

5. Select Virtual Motion RAS Port Manager and click Start.

New Set alternate firmware as the current firmware.

NOTES

The Properties button in the Firmware section is disabled because this product has no configurable layers.

If you load firmware, save changes and restart the system as described in Saving WAN Setup Properties on page 87.

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Hardware Management

The Cards section of the WAN Adapters Setup dialog box displays all the 5536 WAN boards installed in the machine, their status, and their available communication ports. The Firmware section displays information about the board selected in the Cards section. You can use the buttons in the Cards section to add, remove, or configure WAN boards.

NOTE

If you change any firmware, card, or port properties, you must apply changes, reload the firmware, save properties, and restart the system, as described in Saving WAN Setup

Properties on page 87.

The board status is represented by its icon color:

LED Color Meaning

Gray The board is detected but is not working.

Yellow The hardware configuration has been changed but not

applied.

Green The board is running.

Use the following buttons to set up board hardware:

Click... To do this...

Add Add a new board to the operating system. This option is

enabled if one or more Interphase WAN cards can be installed.

Remove Remove an 5536 board. This option removes the board and

its drivers from the operating system.

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Chapter 5: Setting Up WAN Firmware and Hardware

Click... To do this...

Properties Configure a board’s hardware or port properties. You can

also use this button to access the Call Setup dialog box, as described in Setting Up Calls on page 89.

Setting Up Card Properties

Use the Card Properties dialog box to view the board’s hardware properties. Also, use this dialog box to enable or disable the MVIP Bus connection (if applicable) or to change the Serial COM ports assigned to the digital modems on the board, if needed.

To display the Card Properties dialog box, in the Cards section of the WAN Adapters Setup dialog box, select the 5536-DM RAS card and click the Properties button.

The Card Properties dialog box appears:

Figure 5-2. Card Properties Dialog Box

5536 PRI RAS Communications Controller Users Guide 77

Hardware Management

Most of the card properties are determined by hardware features and cannot be changed. Only the MVIP Bus connected field and the Digital Modems fields can be changed. The following topics provide detailed information about changing the MVIP Bus connection or digital modem setup.

Enabling or Disabling the MVIP Bus Connection

If the board is connected to an MVIP Bus, enable the bus connection by selecting the MVIP Bus connected field on the Card Properties dialog box. This allows the software to recognize the card’s MVIP Bus connection.

To disable the Bus connection, deselect the field.

Assigning Serial Driver COM Ports to Digital Modems

After the Serial driver has been installed along with the Base driver, you can change the Serial COM ports assigned to the board’s digital modems. Eight COM ports are automatically assigned to the digital modems during the software installation. The Serial driver can emulate up to the same number of COM ports as there are digital modems on the board. It emulates COM ports over ISDN B channels.

To assign Serial driver COM ports to digital modems, do the following:

1. To specify the number of COM ports to assign, on the

Card Properties dialog box, select the number in the COM Ports field.

This should be the total number of COM ports for all digital modems. The value must be between 0 and the number of modems on the board.

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Chapter 5: Setting Up WAN Firmware and Hardware

2. In the First Port field, if you do not want to use the

displayed port number as the first digital modem COM port, select the port number to be used instead.

The COM port name indicates the number of the 5536 WAN board in the machine (starting at 0) and the port number on the board (starting at 01). The first digit is for the board number; the second and third digits are for the port number.

For example, COM001 indicates the first 5536 WAN board (0) in the machine, and the first port (01) on the board. COM324 indicates the fourth 5536 WAN board (3), and the twenty-fourth port (24).

The Serial driver will emulate the number of COM ports specified in Step 1, starting with the selected first port, and assign them to the board’s modems.

NOTE

To specify that no COM ports be emulated, select 0 in the Digital Modems field. This selection removes the Serial driver.

If you need to change default calling properties for the digital modem ports, you can click the Call Setup button to access the Call Setup dialog box. See Setting Up Call Properties on page

101 for information.

Also, depending on the applications you use with modems, you might need to use Windows NT to identify (declare) Serial driver digital modems to the operating system so the modems can be detected when needed. For detailed information about declaring and verifying the digital modems in Windows NT, see Managing Serial Driver COM Ports on page 109.

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Hardware Management

Setting Up ISDN Port Properties

If the 553x ISDN RAS Support driver is installed on the machine, you can use the WAN Adapters Setup Utility to set up the board’s port properties.

NOTE

Before you configure your ISDN PRI line, first obtain the switch type and other necessary information about your subscription from your ISDN provider.

To display the ISDN PRI Port Properties dialog box:

1. In the Cards section of the WAN Adapters Setup dialog

box, select the ISDN port you want to configure and click the Properties button.

The ISDN PRI Port Properties dialog box appears:

Figure 5-3. ISDN PRI Port Properties

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Interphase Tech 5536 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

1Contents

CHAPTER 1 Introduction

CHAPTER 2 Installing the Hardware

CHAPTER 3 Connecting to the Line

CHAPTER 4 Installing the Software

CHAPTER 5 Setting Up WAN Firmware and Hardware

CHAPTER 6 Setting Up Calls

CHAPTER 7 Managing Serial Driver COM Ports

CHAPTER 8 Troubleshooting

APPENDIX A Digital Modem Monitor Utility

APPENDIX B Using the SynWatch Utility

APPENDIX C LoopTest Utility

APPENDIX D Line Test Utility

APPENDIX E Line Status Utility

APPENDIX F Quick Reference of Common Tasks

APPENDIX G ISDN Technology Overview

APPENDIX H Specifications

APPENDIX I Regulatory Statements

1Using This Guide

Purpose

Audience

Admonition Conventions

Text Conventions

Documentation Updates

Driver Updates

Overview

1Introduction

Hardware Overview

Software Overview

Drivers

Utilities

RAS Management Tool

RAS Support Overview

SecurID Support Overview

Minimum System Requirements

Overview

Verifying Minimum Requirements

Inspecting the Board

Installing the Board

Connecting to an MVIP Bus

MVIP Electrical Termination Requirements

Configuring MVIP Electrical Termination

Modem Connection LEDs

Completing the MVIP Bus Connection

Overview

T1/PRI Line

Connection Methods

Connecting Directly to the Line

Connecting Through an External CSU to the Line

T1/PRI Cabling Requirements

T1 Link Requirements

E1/PRI Line

Connection Method

E1/PRI Cabling Requirements

E1 Link Requirements

Connector Pinouts

Connecting to the Network

Overview

Verifying Minimum Requirements

Installing the Drivers

Setting Up Card and Port Properties

Enabling the MVIP Bus Connection

Configuring ISDN Port Properties

Configuring Digital Modem Port Properties

Completing the WAN Setup

Setting Up RAS Support Properties

Setting Up Channels as RAS Ports

Installing the Remote Access Manager Suite

Completing the Software Installation

Removing the Drivers

Overview

Accessing Online Help

Starting the WAN Adapters Setup Utility

Firmware Management

Hardware Management

Setting Up Card Properties