Worldwide Headquarters
6001 36th Ave.W.
Everett, WA 98203
U.S.A.
www.intermec.com
The information contained herein is provided solely for the purpose of allowing customers to
operate and service Intermec-manufactured equipment and is not to be released, reproduced, or
used for any other purpose without written permission of Intermec Technologies Corporation.
Information and specifications contained in this document are subject to change without prior
noticed and do not represent a commitment on the part of Intermec Technologies Corporation.
The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar,
dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under
license), Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work,
RoutePower, Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000,
Trakker Antares, and Vista Powered are either trademarks or registered trademarks of Intermec
Technologies Corporation.
There are U.S. and foreign patents as well as U.S. and foreign patents pending.
Wi-Fi is a registered certification mark of the Wi-Fi Alliance.
Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation
in the United States and/or other countries.
Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.
This section provides you with safety information, technical
support information, and sources for additional product
information.
Safety Information
Your safety is extremely important. Read and follow all warnings
and cautions in this document before handling and operating
Intermec equipment. You can be seriously injured, and
equipment and data can be damaged if you do not follow the
safety warnings and cautions.
This section explains how to identify and understand dangers,
warnings, cautions, and notes that are in this document. You may
also see icons that tell you when to follow ESD procedures and
when to take special precautions for handling optical parts.
A warning alerts you of an operating procedure, practice,
condition, or statement that must be strictly observed to avoid
death or serious injury to the persons working on the
equipment.
Before You Begin
A caution alerts you to an operating procedure, practice,
condition, or statement that must be strictly observed to
prevent equipment damage or destruction, or corruption or
loss of data.
Note: Notes either provide extra information about a topic or
contain special instructions for handling a particular condition or
set of circumstances.
CK32 I-Safe Handheld Computer User’s Manualvii
Before You Begin
•The Intermec Models CK32 I-Safe, AB6 Battery Pack, AN1
Communications Adapter, and AC11 Battery Charger
contain no user serviceable components. Return these
models ONLY to Intermec Authorized Service Centers for
Repair. Intrinsic Safety Certifications and Warranties will
be void if these models are opened or serviced at locations
not certified by Intermec.
•Only Intermec provided spare parts should be used in the
repair of the CK32 I-Safe and accessory products.
•Immediately remove from service any product that exhibits
physical damage.
•Wired connections to the CK32 I-Safe must only be made
through a model AN1 Communications Adapter.
•Verify that the CK32 I-Safe is appropriately rated for your
hazardous location before use. Consult your Safety
Department for assistance.
•Use of any accessories not supplied and approved by
Intermec could compromise safety.
Global Services and Support
Warranty Information
To understand the warranty for your Intermec product, visit the
Intermec web site at www.intermec.com and click Service & Support > Warranty.
Web Support
Visit the Intermec web site at www.intermec.com to download
our current manuals (in PDF). To order printed versions of the
Intermec manuals, contact your local Intermec representative or
distributor.
Visit the Intermec technical knowledge base (Knowledge
Central) at intermec.custhelp.com to review technical
information or to request technical support for your Intermec
product.
viiiCK32 I-Safe Handheld Computer User’s Manual
Telephone Support
These services are available from Intermec.
ServicesDescription
Order Intermec
products
Order Intermec
media
Order spare
parts
Te c h n i ca l
Support
Service• Get a return authorization
Service
contracts
• Place an order.
• Ask about an existing
order.
Order printer labels and
ribbons.
Order spare parts.1 or 2 and then
Talk to technical support
about your Intermec
product.
number for authorized
service center repair.
• Request an on-site repair
technician.
• Ask about an existing
contract.
• Renew a contract.
• Inquire about repair
billing or other service
invoicing questions.
Before You Begin
In the USA and
Canada call 1-800755-5505 and
choose this option
1 and then choose 2
1 and then choose 1
choose 4
2 and then choose 2
2 and then choose 1
1 or 2 and then
choose 3
Outside the U.S.A. and Canada, contact your local Intermec
representative. To search for your local representative, from the
Intermec web site, click Contact.
Who Should Read This Manual
The CK32 I-Safe Handheld Computer User’s Manual is for the
person who is responsible for installing, configuring, and
maintaining the CK32 I-Safe.
Before you work with the CK32 I-Safe, you should be familiar
with your network and general networking terms, such as IP
address.
CK32 I-Safe Handheld Computer User’s Manualix
Before You Begin
Related Documents
The Intermec web site at www.intermec.com contains our
documents (in PDF) that you can download for free.
To order printed versions of the Intermec manuals, contact your
local Intermec representative or distributor.
Other Copyright Information
Microsoft, Windows, and the Windows logo are registered
trademarks of Microsoft Corporation in the United States and/or
other countries.
Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.
Wi-Fi is a registered certification mark of the Wi-Fi Alliance.
This product includes software developed by the
OpenSSL Project for use in the OpenSSL Toolkit.
(http://www.openssl.org/)
This product includes cryptographic software written by Eric
Youn g. ( eay@cryptsoft.com
This product uses Regex++, Index software during its operational
phases. The owner of Regex++ has granted use of the software to
anyone provided such use is accompanied by the following
copyright and permission notice:
Permission to use, copy, modify, distribute and sell this software
and its documentation for any purpose is hereby granted without
fee, provided that the above copyright notice appear in all copies
and that both that copyright notice and this permission notice
appear in supporting documentation. Dr. John Maddock makes
no representations about the suitability of this software for any
purpose. It is provided “as is” without express or implied
warranty.
xCK32 I-Safe Handheld Computer User’s Manual
Patent Information
This product is covered by one or more of the following US
Patents and corresponding international patents worldwide:
There may be other U.S. and foreign patents pending.
CK32 I-Safe Handheld Computer User’s Manualxi
xiiCK32 I-Safe Handheld Computer User’s Manual
1
Using the CK32 I-Safe
Handheld Computer
Use this chapter to familiarize yourself with the CK32 I-Safe
Handheld Computer. In this chapter you will find these sections:
•Introducing the CK32 I-Safe Handheld Computer
•Using the Battery
•Using the Keypad
•Understanding the Status Lights
•Using the Touch Screen
•About the Audio System
•Understanding the Audio Feedback
•Scanning Bar Codes
CK32 I-Safe Handheld Computer User’s Manual1
Chapter 1 — Using the CK32 I-Safe Handheld Computer
Introducing the CK32 I-Safe Handheld Computer
The Intermec CK32 I-Safe is an ergonomically designed
handheld computer built on the Microsoft
operating system. It is a easy-to-use, reliable computer that runs
client/server and browser-based applications and is certified to be
intrinsically safe.
The CK32 I-Safe is designed to support world-wide intrinsic
safety standards and comply with relevant European Directives.
Testing and certification requires meeting the standards of
Underwriters Laboratories, ATEX directives in Europe and IEC
standards in the rest of the world.
®
Windows® Mobile
Scanner
window
CK32 I-Safe Handheld Computer
Scan
button
Backlight
Power
Communications
port
Battery
CK32 I-Safe Handheld Computers with an IEEE 802.11b/g
radio installed are Wi-Fi
®
certified for interoperability with other
802.11b/g wireless LAN devices.
2CK32 I-Safe Handheld Computer User’s Manual
Chapter 1 — Using the CK32 I-Safe Handheld Computer
The CK32 I-Safe includes these features:
•PXA270 Intel Processor
•Windows Mobile 5.0 Operating System
•Voice over IP support. User responsible for software
integration.
•Bluetooth support for scanner, RFID, Voice
•128 MB DRAM, 64 MB Flash
•512 MB embedded SD Mass Storage Card
•Intrinsic safety certification for North America, Europe and
countries accepting IECEx Scheme
•European directive compliance
These options are available for the CK32 I-Safe:
•TE 2000 terminal emulation application including 3270,
5250, and VT/ANSI as well as support for third-party TE
applications
•Data Collection Browser (dcBrowser™) application
Use this manual to understand how to use the features and
options available on the CK32 I-Safe. For additional help using
terminal emulation, see the TE 2000 Terminal Emulation Programmer’s Guide (P/N 977-055-xxx).
For additional help using dcBrowser, see the documentation that
ships with the dcBrowser gateway software or the Data Collection Browser Client User’s Guide (P/N 070-011-xxx).
iBrowse is a locked-down web browser for Intermec devices that
is compatible with Microsoft’s Internet Explorer but does not
allow the user to exit the browser or access non-work related web
sites. For additional help using iBrowse, see the iBrowse User’s Guide (P/N 961-055-xxx).
For a complete list of accessories, see “Accessories” on page 122.
CK32 I-Safe Handheld Computer User’s Manual3
Chapter 1 — Using the CK32 I-Safe Handheld Computer
Using the Battery
The CK32 I-Safe uses a model AB6 (P/N 318-021-xxx) lithiumion battery as its main power source. You must fully charge the
main battery before you can use the CK32 I-Safe. When you
change the battery, a backup battery maintains your status,
memory, and real-time clock for at least 10 minutes. You must
suspend your CK32 I-Safe before removing the battery, or data
loss may occur..
If the battery is at a critical level, you may not be able to boot
the device. You must replace the battery with a fully charged
battery
The lithium-ion battery pack that is used in this device may
present a fire or chemical burn hazard if it is mistreated. Do
not disassemble it, heat it above 100°C (212°F) or incinerate
it.
When the battery reaches the end of its useful life, the spent
battery should be disposed of by a qualified recycler or hazardous
Li-ionLi-ion
materials handler. Do not mix this battery with the solid waste
stream. Contact your Intermec Technologies Service Center for
recycling or disposal information.
Note: In the U.S.A., the EPA does not consider spent lithium-ion
batteries as hazardous waste.
4CK32 I-Safe Handheld Computer User’s Manual
Chapter 1 — Using the CK32 I-Safe Handheld Computer
Charging and Installing the Battery
Make sure you fully charge the AB6 battery before using your
CK32 I-Safe.
To charge the battery
•Insert the battery into the AC11 4-slot battery charger.
Charging time is approximately 7 hours.
Toinstall the battery
You must suspend your CK32 I-Safe before removing the
battery, or data loss may occur.
•Insert the tabs on the bottom of the charged battery into the
CK32 I-Safe and snap the battery into place.
Speaker
(internal)
Inserting the AB6 Battery
Beeper
Battery latch
AB6 battery
Explosion Hazard – Use Intermec battery pack Model AB6
only. It is rated as Intrinsically Safe but it MUST NOT BE
CHANGED while in a Class II or Class III environment. The
battery can be changed in a Class 1 (gas) environment.
CK32 I-Safe Handheld Computer User’s Manual5
Chapter 1 — Using the CK32 I-Safe Handheld Computer
Maximizing Battery Life
There are several things that you can do to extend the life of your
fully charged battery.
•Verify that Radio Power Management is enabled (Fast PSP).
Enabling radio power management allows your radio to
switch between awake and sleep modes based on network
traffic. If you use the default setting of disabled (CAM), you
will have the best network performance (data throughput) but
it will draw the most power from your battery.
•Verify that the backlight timeout is set to 15 seconds.
•Verify that each setting under Power Management (Device
timeout, Screen timeout) has a value of 1 minute.
You can use Intermec Settings to easily make all of these
configuration changes.
Checking the Battery Status
You can check the battery status by looking at the Battery icon on
the front of the CK32 I-Safe or by checking the Power Settings.
Tap the Battery icon on the Status bar or use the following
procedure to check the Power Settings on your CK32 I-Safe.
Either method will take you to the Settings display which
indicates the percent of battery charge remaining.
To check the Power Settings
1 Ta p Start. The Start menu appears.
2 Ta p Settings > System.
3 Tap th e Power icon. The Power Settings display appears.
6CK32 I-Safe Handheld Computer User’s Manual
Chapter 1 — Using the CK32 I-Safe Handheld Computer
Understanding the Low Battery Warnings
When the battery charge is getting low, you will receive an
audible alert and an initial pop-up warning message with a blue
border. The warning message indicates “Main Battery Low. To
prevent possible data loss, replace or recharge your battery
according to the owner’s manual.” A second battery icon with an !
inside also appears on the Status bar.
If the first warning is not dismissed, it is followed by another
audible alert and a second pop-up warning message with a red
border. This message indicates “Main Battery Very Low. To
prevent possible data loss, replace or recharge your battery
according to the owner’s manual.”
If the battery charge continues to drop, the red battery status
LED blinks and the CK32 I-Safe enters Suspend mode. If the
battery charge continues to drop, the battery status LED will stop
blinking
You can change the audible alert using the Sounds &
Notifications applet.
To change the audible alert
•Tap Settings > Personal > Sounds & Notifications.
CK32 I-Safe Handheld Computer User’s Manual7
Chapter 1 — Using the CK32 I-Safe Handheld Computer
Using the Keypad
Your CK32 I-Safe has one of the following keypad overlay
options:
•42-key large numeric and function
•56-key full alphanumeric
You enter all of the characters and functions printed above the
keys just like you would on a standard keypad.
Note: You must use the color-coded keys to access several hidden
characters (such as { and }) on the CK32 I-Safe keypad.
The CK32 I-Safe supports TE 2000 VT100/220/320/340 and
ANSI, TE 2000 5250, and TE 2000 3270. Use the TE 2000
keypad overlays to enter the same keys that you can enter on a
VT/ANSI keyboard, and IBM 5250 keyboard, or an IBM 3270
keyboard. Like the standard CK32 I-Safe overlay, the TE 2000
keypad overlays let you enter all the characters printed on or
above the keys. The terminal emulation keypads also come with
the same color-coded keys that are on the standard overlay.
For help using TE 2000 terminal emulation, see the TE 2000 Terminal Emulation Programmer’s Guide (P/N 977-055-xxx).
8CK32 I-Safe Handheld Computer User’s Manual
Chapter 1 — Using the CK32 I-Safe Handheld Computer
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42-Key Large Numeric and Function Keypad: This keypad is designed for
applications that enter mainly numeric data (0-9) and that need dedicated
function keys (F1- F12). This keypad also lets you enter the entire alphabet and
special characters by pressing color-coded key sequences.
PA2
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CK32 I-Safe Handheld Computer User’s Manual9
Chapter 1 — Using the CK32 I-Safe Handheld Computer
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special characters, symbols, and functions by pressing color-coded key
Using the Color-Coded Keys
sequences.
The keypad of the CK32 I-Safe provides color-coded keys to let
you access additional characters, symbols, and functions printed
on the keypad overlay. Once you understand how to use the
color-coded keys and key sequences, you will know how to access
all of the additional features printed on the keypad overlay. There
are two color-coded modifier keys on the CK32 I-Safe: the
orange B key and the green C key.
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10CK32 I-Safe Handheld Computer User’s Manual
You press and release the first key and then press and release the
second key to access the color-coded character or function
printed above a key.
Capitalizing All Characters
To type all alphabetic characters as uppercase letters, you can
enable the Caps Lock feature on the CK32 I-Safe keypad.
To enable Caps Lock
1 Press the orange B key. The B icon appears on the status
bar.
Chapter 1 — Using the CK32 I-Safe Handheld Computer
2 To enable Caps Lock and make the Caps Lock icon (
appear on the status bar, press a second key:
•On the 42-key keypad, press Shift.
•On the 56-key keypad, press A.
3 Type an alphanumeric character. The letter appears as an
uppercase character on the screen.
To disable Caps Lock
•Press the orange B key and then press either Shift or A
(depending on your keypad). The Caps Lock icon disappears
from the status bar.
Using the Power Button
When you press the Power button to turn off the CK32 I-Safe,
you actually put the computer in Suspend mode. In Suspend
mode, the CK32 I-Safe continues to supply power to all memory,
but turns off power to most hardware. Network connectivity for
802.11 is not maintained in Suspend mode but are restored upon
resume. This power-saving feature is designed to prolong battery
life.
When you press the Power button to turn the CK32 I-Safe back
on, your computer resumes where it was when you turned it off.
If you are using WPA or 802.1x security, the computer may need
to reauthenticate before it starts your application.
)
CK32 I-Safe Handheld Computer User’s Manual11
Chapter 1 — Using the CK32 I-Safe Handheld Computer
If the Battery light flashes and your CK32 I-Safe does not resume
after pressing the Power button, your battery may be too low to
supply power. Replace the battery. If replacing the battery does
not solve the problem, see “Resetting Your Computer” on
page 110.
You can also use the Power button to reset the CK32 I-Safe. See
“Resetting Your Computer:” on page 110 for more information.
Note: Microsoft Windows Mobile supports other power saving
modes including Screen Off, Unattend, and Suspend. Refer to
Windows Mobile documentation for additional information.
Understanding the Status Lights
The status lights on the CK32 I-Safe turn on to indicate the
status of the keyboard, battery, or a successful decode of a bar
code.
Ready to-Work
indicator (blue)
Good read
light (green)
Battery
light (red)
Keyboard
status lights
CK32 I-Safe Status Lights
12CK32 I-Safe Handheld Computer User’s Manual
Chapter 1 — Using the CK32 I-Safe Handheld Computer
Understanding the CK32 I-Safe Status Lights
Light NameDescription
Keyboard Status lightsThe left keyboard status light indicates the Shift Lock (orange)
key is selected. The right keyboard status light indicates the Alpha
Lock (green) key is selected.
Battery
Good Read This green light indicates when the CK32 I-Safe successfully
Ready-to-Work™ indicatorThis blue light indicates when the CK32 I-Safe is ready to use in
Light StatusWhat It Means
OffThe battery is charged.
Blinking RedThe battery blinks when the charge is low.
Continued use causes the CK32 I-Safe to enter
Suspend mode. You may also experience a
blinking low battery light when the battery is
low and you attempt to take the CK32 I-Safe
out of Suspend mode. This is normal and
indicates the battery needs to be charged
before you use the computer.
decodes a bar code.
your application, typically TE 2000. If you have problems using
TE 2000, see the TE 2000 Terminal Emulation Programmer’s Guide (P/N 977-055-xxx).
Light StatusWhat It Means
OffThe TE 2000 application has not loaded
successfully, or you are not running a Readyto-Work application.
BlinkingThe CK32 I-Safe is not connected to the host.
OnA connection to the server has been established
and all network connections are active.
CK32 I-Safe Handheld Computer User’s Manual13
Chapter 1 — Using the CK32 I-Safe Handheld Computer
Using the Touch Screen
The CK32 I-Safe has a color touch screen display. The screen is
240 x 320 pixels. The desktop is 240 x 300 pixels and the taskbar
is 240 x 20 pixels. In addition, the screen supports Unicode
characters, user-programmable fonts, and bitmap graphics.
CK32 I-Safe Start Screen
The Start screen has two distinct areas: the desktop and the
taskbar.
The desktop displays shortcuts to some of the applications
installed on the CK32 I-Safe. The taskbar displays the Start
menu icon, the time, the keyboard icon, and the desktop icon.
14CK32 I-Safe Handheld Computer User’s Manual
Using the Stylus
Aligning the Screen
Chapter 1 — Using the CK32 I-Safe Handheld Computer
Your CK32 I-Safe has a stylus for selecting items and entering
information on the touch screen. Use the stylus in place of a
mouse.
Using the Stylus
ActionDescription
TouchTouch the screen once with the stylus to select options,
launch applications, close applications, or launch
menus from the taskbar.
Double-tapDouble-tap the screen with the stylus to launch
applications.
DragHold the stylus on the screen and drag across the screen
to select text and images.
Tap and hol dTap and hold the stylus on an item to see a list of
actions available for that item. Tap the action you want
to perform.
If the screen does not respond correctly when you tap it with the
stylus, you may need to align the screen.
To align the screen
1 Tap th e Start icon. The Start menu appears.
CK32 I-Safe Handheld Computer User’s Manual15
Chapter 1 — Using the CK32 I-Safe Handheld Computer
2 Ta p Settings > System.
3 Tap th e Screen icon to open the Screen applet and then tap
the Align Screen button.
About the Audio System
The CK32 I-Safe provides audio paths to support the following
third-party applications:
•Interactive VoIP
•Walkie-Talkie
•Digital recording
•AV playback
Understanding the Audio Feedback
The CK32 I-Safe provide you with audio feedback when it
performs some functions. For example, you may hear a beep each
time you scan a valid bar code.
You can change the beeper volume for your needs and
environment.
To enable and adjust the beeper volume
1 Ta p Start > Settings > the Personal tab > the Sounds &
Notifications tab > Sounds tab.
2 Tap the sounds that you want to enable, then tap ok to close
the Sounds tab.
16CK32 I-Safe Handheld Computer User’s Manual
Chapter 1 — Using the CK32 I-Safe Handheld Computer
3 Tap th e Vo lu me icon at the top of the screen, tap On, and
then move the slider bar to the desired volume level.
To disable the beeper volume
•To disable the beeper, tap the Vol u me icon, then drag the
slider to the bottom of the scale, or tap Off.
CK32 I-Safe Handheld Computer User’s Manual17
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