Intermec Technologies CK3DHIB User Manual

CK

3

User’s

Manual

Mobile Computer

CK3a, CK3n

CK

3

User’s

Manual

Mobile Computer

CK3a, CK3n

Intermec Technologies Corporation

Worldwide Headquarters
6001 36th Ave.W.
Everett, WA 98203
U.S.A.

www.intermec.com

The information contained herein is provided solely for the purpose of allowing customers to
operate and service Intermec-manufactured equipment and is not to be released, reproduced, or
used for any other purpose without written permission of Intermec Technologies Corporation.

Information and specifications contained in this document are subject to change without prior
notice and do not represent a commitment on the part of Intermec Technologies Corporation.

© 2008 by Intermec Technologies Corporation. All rights reserved.

The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar,
dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license),
Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower,
Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000, Trakker Antares,
and Vista Powered are either trademarks or registered trademarks of Intermec Technologies
Corporation.

There are U.S. and foreign patents as well as U.S. and foreign patents pending.

Wi-Fi is a registered certification mark of the Wi-Fi Alliance.

Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation
in the United States and/or other countries.

Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.

This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit
(www.openssl.org).

This product includes cryptographic software written by Eric Young ([e-mail]).

This product uses Regex++, Index software during its operational phases. The owner of Regex++
has granted use of the software to anyone provided such use is accompanied by the following
copyright and permission notice:

Regex++, Index. (Version 3.31, 16th Dec 2001)
Copyright © 1998-2001 Dr John Maddock
Permission to use, copy, modify, distribute and sell this software and its documentation for any
purpose is hereby granted without fee, provided that the above copyright notice appear in all
copies and that both that copyright notice and this permission notice appear in supporting
documentation. Dr John Maddock makes no representations about the suitability of this software
for any purpose. It is provided “as is” without express or implied warranty.

iTalkie is a trademark of TABLETmedia, Inc.

ii CK3 Mobile Computer User’s Manual

Contents

Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Service Location Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Who Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Patent Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Using the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

1

Introducing the CK3 Mobile Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Using the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Removing and Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Maximizing Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Checking the Battery Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Contents

Using the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Using the Color-Coded Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Capitalizing Characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Using the Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Configuring the Backlight Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Understanding the Audio Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Adjusting the Volume of the Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Using the Push To Talk (PTT) Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Recording Audio on Your CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Using Your CK3 as a Two-Way Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Using the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Using the Stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Understanding the Screen Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Aligning the Touch Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Understanding the Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

CK3 Mobile Computer User’s Manual iii

Contents

Scanning Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Scanning With the Linear Imager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Scanning With an Area Imager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Scanning With the Extended Range Area Imager. . . . . . . . . . . . . . . . . . . . 18

Scanning With the Near-Far Range Area Imager . . . . . . . . . . . . . . . . . . . .19

Improving the Performance of the Area Imager . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Using a microSD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Connecting and Configuring the CK3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

2

Connecting to a PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Configuring the CK3 Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Configuring the CK3 With Intermec Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Configuring the CK3 Remotely With SmartSystems Foundation. . . . . . . . . . . . .28

Configuring the CK3 for Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Configuring 802.11b/g Radio Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Configuring Bluetooth Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Connecting to a Bluetooth Scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Configuring Bluetooth Communications for Wireless Printing . . . . . .32

Connecting to a Bluetooth Audio Device. . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Configuring Ethernet Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Using Serial and USB Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Checking the Status of Your Wireless Connection . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Viewing Detailed 802.11b/g Radio Connection Information . . . . . . . . . . . . . . . . . 35

Configuring Wireless Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Choosing Between Funk and Microsoft Security . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Selecting a Funk Security Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Selecting Microsoft as Your Security Choice. . . . . . . . . . . . . . . . . . . . . . . . 43

Loading a Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Disabling Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Developing and Installing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

3

Developing Applications for the CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Installing Applications on the CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Installing Applications Using SmartSystems Foundation. . . . . . . . . . . . . . . . . . . .54

Installing Applications Using Microsoft ActiveSync . . . . . . . . . . . . . . . . . . . . . . . . . 54

Installing Applications Using a microSD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Installing Applications Using the FTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

iv CK3 Mobile Computer User’s Manual

Installing Applications Using Wavelink Avalanche . . . . . . . . . . . . . . . . . . . . . . . . . .56

Freeing Up Virtual Memory for Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Launching an Application Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Upgrading the System Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Upgrading the CK3 Using a microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Upgrading the CK3 Using SmartSystems Foundation . . . . . . . . . . . . . . . . . . . . . . . 63

Troubleshooting and Maintaining the CK3 . . . . . . . . . . . . . . . . . . . . . . . . . 65

4

Calling Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Troubleshooting Your CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Resetting the CK3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Warm Booting the CK3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Cold Booting the CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Clean Booting the CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Cleaning the Scanner Window and Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Contents

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

A

Physical and Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Understanding ISpyWiFi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

B

Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Keypads and Keystrokes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

C

Standard Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

I

CK3 Mobile Computer User’s Manual v

Contents

vi CK3 Mobile Computer User’s Manual

Before You Begin

This section provides you with safety information, technical support
information, and sources for additional product information.

Safety Information

Your safety is extremely important. Read and follow all warnings and
cautions in this document before handling and operating Intermec
equipment. You can be seriously injured, and equipment and data can
be damaged if you do not follow the safety warnings and cautions.

This section explains how to identify and understand warnings,
cautions, and notes that are in this document.

A warning alerts you of an operating procedure, practice,
condition, or statement that must be strictly observed to avoid
death or serious injury to the persons working on the
equipment.

A caution alerts you to an operating procedure, practice,
condition, or statement that must be strictly observed to prevent
equipment damage or destruction, or corruption or loss of data.

Before You Begin

Note: Notes either provide extra information about a topic or
contain special instructions for handling a particular condition or
set of circumstances.

Global Services and Support

Warranty Information

To understand the warranty for your Intermec product, visit the
Intermec web site at www.intermec.com and click Support >
Returns and Repairs > Warranty.

CK3 Mobile Computer User’s Manual vii

Before You Begin

Disclaimer of warranties: The sample code included in this document
is presented for reference only. The code does not necessarily
represent complete, tested programs. The code is provided “as is with
all faults.” All warranties are expressly disclaimed, including the
implied warranties of merchantability and fitness for a particular
purpose.

Web Support

Visit the Intermec web site at www.intermec.com to download our
current manuals (in PDF). To order printed versions of the Intermec
manuals, contact your local Intermec representative or distributor.

Visit the Intermec technical knowledge base (Knowledge Central) at

www.intermec.com and click Support > Knowledge Central to

review technical information or to request technical support for your
Intermec product.

Telephone Support

In the U.S.A. and Canada, call 1-800-755-5505.

Outside the U.S.A. and Canada, contact your local Intermec
representative. To search for your local representative, from the
Intermec web site, click About Us > Contact Us.

Service Location Support

For the most current listing of service locations, click Support
>Returns and Repairs > Repair Locations.

For technical support in South Korea, use the after service locations
listed below:

AWOO Systems

102-1304 SK Ventium
522 Dangjung-dong
Gunpo-si, Gyeonggi-do Korea, South 435-776
Contact: Mr. Sinbum Kang
Telephone: [phone]
E-mail: [e-mail]

viii CK3 Mobile Computer User’s Manual

IN Information System PTD LTD

6th Floor
Daegu Venture Center Bldg 95
Shinchun 3 Dong
Donggu, Daegu City, Korea
E-mail: [e-mail] or [e-mail]

Who Should Read This Manual

This manual is for the person who is responsible for installing,
configuring, and maintaining the CK3 Mobile Computer.

This manual provides you with information about the features of the
CK3, including how to install, configure, operate, maintain, and
troubleshoot it.

Before you work with the CK3, you should be familiar with your
network and general networking terms, such as IP address.

Related Documents

The Intermec web site at www.intermec.com contains our
documents (as PDF files) that you can download for free.

Before You Begin

To downlo a d documents

1 Visit the Intermec web site at www.intermec.com.

2 Click Support > Manuals.

3 In the Select a Product field, choose the product whose

documentation you want to download.

To order printed versions of the Intermec manuals, contact your local
Intermec representative or distributor.

CK3 Mobile Computer User’s Manual ix

Before You Begin

Patent Information

Product is covered by one or more of the following patents:

4953113; 4961043; 4970379; 4988852; 5019699; 5021642; 5038024;
5081343; 5095197; 5144119; 5144121; 5182441; 5187355; 5187356;
5195183; 5216233; 5216550; 5218191; 5227614; 5233172; 5241488;
5243602; 5258606; 5278487; 5288985; 5308966; 5322991; 5331136;
5331580; 5342210; 5349678; 5359185; 5371858; 5373458; 5389770;
5397885; 5410141; 5414251; 5416463; 5442167; 5464972; 5468947;
5468950; 5477044; 5486689; 5488575; 5500516; 5502297; 5504367;
5508599; 5514858; 5530619; 5534684; 5536924; 5539191; 5541419;
5548108; 5550362; 5550364; 5565669; 5567925; 5568645; 5572007;
5576529; 5592512; 5594230; 5598007; 5608578; 5616909; 5619027;
5627360; 5640001; 5657317; 5659431; 5671436; 5672860; 5684290;
5719678; 5729003; 5742041; 5761219; 5764798; 5777308; 5777309;
5777310; 5786583; 5793604; 5798509; 5798513; 5804805; 5805807;
5811776; 5811777; 5818027; 5821523; 5828052; 5831819; 5834749;
5834753; 5837987; 5841121; 5842070; 5844222; 5854478; 5862267;
5869840; 5873070; 5877486; 5878395; 5883492; 5883493; 5886338;
5889386; 5892971; 5895906; 5898162; 5902987; 5902988; 5912452;
5923022; 5936224; 5949056; 5969321; 5969326; 5969328; 5979768;
5986435; 5987192; 5987499; 5992750; 6003775; 6012640; 6016960;
6018597; 6024289; 6034379; 6036093; 6039252; 6064763; 6075340;
6095422; 6097839; 6102289; 6102295; 6109528; 6119941; 6128414;
6138915; 6149061; 6149063; 6152370; 6155490; 6158661; 6164542;
6164545; 6173893; 6195053; 6234393; 6234395; 6244512; 6249008;
6328214; 6330975; 6345765; 6356949; 6367699; 6375075; 6375076;
6375344; 6431451; 6435411; 6484944; 6488209; 6497368; 6532152;
6538413; 6539422; 6621942; 6641046; 6681994; 6687403; 6688523;
6732930; 6859190; 6889903; 6967280; 7027037; 7035466; 7090137;

7121467.

Docking station or device: 5052943; 5195183; 5317691; 5331580;
5544010; 5644471.

There may be other U.S. and foreign patents pending.

x CK3 Mobile Computer User’s Manual

1

Using the Computer

This chapter introduces the CK3 Mobile Computer with
Windows

• Introducing the CK3 Mobile Computer

• Using the Battery

• Using the Keypad

• Understanding the Audio Features

• Using the Touch Screen

• Understanding the Status LEDs

• Scanning Bar Codes

• Using a microSD Card

®

Mobile® 6.1 and contains these topics:

1

Chapter 1 — Using the Computer

Introducing the CK3 Mobile Computer

The Intermec CK3 Mobile Computer is an ergonomically designed
mobile computer built on the Microsoft

®

Windows® Mobile 6.1
operating system. The CK3 is lightweight, easy-to-use, and runs most
software developed for the Windows Mobile platform, including
standalone, client-server, and browser-based applications.

Tethered stylus

Power button

Status LEDs

Scan button

Docking connector

CK3 Mobile Computer

The CK3 Mobile Computer with an IEEE 802.11b/g radio installed
is Wi-Fi

®

certified for interoperability with other 802.11b/g

wireless LAN devices.

The CK3 is available with the following features:

• 802.11 b/g and Bluetooth

®

radio, standard

Note: The radio also supports the 802.11d standard. The 802.11d
standard adds the requirements and definitions for 802.11 WLAN
equipment to operate in markets not served by the current
standard. For 802.11d support, you need to order the 802.11d
version of the CK3. For help, contact your local Intermec
representative.

2 CK3 Mobile Computer User’s Manual

• 128 MB DRAM, 64 MB Flash

• 512 MB embedded SD Mass Storage Card

• Alphanumeric or numeric keypad

• Imaging options:

• EV12 linear imager

• EA20X extended range area imager

• EX25 near-far range area imager

• Intermec Client Pack (Optional):

• Intermec Terminal Emulator, including 3270, 5250, and

VT/ANSI, and support for third-party TE applications

• Intermec Browser

Use this manual to understand how to use the features and options
available on the CK3. For information about Windows Mobile 6.1
applications installed on the CK3, refer to the online help.

Using the Battery

Chapter 1 — Using the Computer

The CK3 uses an AB17 standard or AB18 extended battery as its main
power source. The standard battery has an 7.4 Watt hour capacity, and
the extended battery has a 18.8 Watt hour capacity. Several factors
determine the life of your battery, such as extreme temperatures,
input devices, and your usage.

You must fully charge the battery before you can use the CK3. When
you change the battery, an internal super capacitor maintains your
status, memory, and real-time clock for approximately 10 minutes.

The battery used in this device may present a fire or chemical
burn hazard if it is mistreated. Do not disassemble it, heat it
above 100°C (212°F) or incinerate it. Dispose of used batteries
promptly. Keep away from children.

If you fail to replace the low battery immediately, you may lose
important data or applications.

CK3 Mobile Computer User’s Manual 3

Chapter 1 — Using the Computer

Note: If the CK3 is not using external power and you remove the
battery pack, the CK3 goes into Suspend mode.

For replacement batteries, contact your Intermec representative.

Charging the Battery

Make sure you fully charge the AB17 or AB18 battery before you use
your CK3. You can charge the battery before or after you install it in
the CK3. A fully discharged battery charges in approximately 4 (AB17)
to 7 (AB18) hours.

To charge the battery

• Insert the battery into the battery bay of the AD20 single dock, or

insert up to four batteries into the AC20 quad battery charger.

Or,

• Install the battery in the CK3 and insert the CK3 into the AD20

single dock, AD21 ethernet multidock, AD22 charge-only
multidock, or AV10 vehicle dock.

Use the next table to understand how long it takes to charge your
batteries in each of the CK3 charger or dock accessories.

Charging Times for CK3 Batteries

CK3 Charging Accessory AB17 Charging Time AB18 Charging Time

AC20 quad battery charger up to 4 hours up to 6 hours

AD20 single dock up to 4 hours up to 6 to 7 hours

AD21 ethernet multidock up to 4 hours up to 7 hours

AD22 charge-only multidock up to 4 hours up to 7 hours

AV10 vehicle dock up to 4 hours up to 7 hours

Removing and Installing the Battery

To maximize the time allowed to replace the main battery pack, put
the CK3 in suspend mode before removing the battery pack.

4 CK3 Mobile Computer User’s Manual

To remove and install the battery

1 Press and hold for about 2 seconds. When you release , the

CK3 goes into suspend mode.

2 If necessary, disconnect the handstrap from the bottom of the

CK3.

3 Press the battery release tab toward the battery until the battery

releases, and then lift it away from the CK3.

4 Insert the battery into the CK3, and press down on the battery

until it clicks into place.

Maximizing Battery Life

Batteries are chemical devices. If the batteries are left sitting on a shelf
for long periods of time outside the CK3, the batteries slowly
discharge, eventually to zero if left uncharged. The battery chemistry
resists normal degradation if you store the battery in a charger as
opposed to leaving the battery in a discharged state. See the following
table for tips to maximize the life of your battery.

Battery Conservation Tips

Chapter 1 — Using the Computer

When You Want To: Do This to Save Battery Power:

Operate the CK3 and the
Low Battery status icon
appears or the Battery light
comes on.

Stop using the CK3 for 5
minutes or longer.

Store the CK3 for more
than a day.

CK3 Mobile Computer User’s Manual 5

Press to turn off the CK3. Remove the
battery and insert another fully charged
battery within 10 minutes or you may lose
data. Or, you can connect the CK3 to an
external power source.

Make sure the low battery icon is not on the
screen and that the Battery light is not turned
on. Press to turn off the CK3.

If you are storing the CK3 for a few days, like
over the weekend, install the charged battery
or attach the CK3 to a power source.

If you are storing the CK3 for longer, remove
and charge the battery, then store both the
battery and the CK3 in a cool location.

If the battery in storage is not used in several
months, you should recharge the battery to
keep it at its performance peak.

Chapter 1 — Using the Computer

Battery Conservation Tips (continued)

When You Want To: Do This to Save Battery Power:

Store the battery outside the
CK3.

Checking the Battery Status

The easiest way to check the status of your battery is to look at the
battery icon on the status bar of your CK3.

Battery Icon Status

Icon Status

Battery is fully charged.

Battery has a medium charge. You should be able to work for several
more hours before changing batteries.

Battery is low. You need to replace the battery soon.

Battery is critically low. You need to replace the battery now.

Store the batteries in a charger.

Battery is charging.

The Battery Status LED below your CK3 display indicates the
charging status of your battery.

Understanding the Battery Status LED

LED State Description

Steady green when the CK3 is
connected to external power

Blinking red The battery is low. CK3 goes into Suspend

Steady red when the CK3 is
connected to external power

Steady red when the CK3 is not
connected to external power

6 CK3 Mobile Computer User’s Manual

The battery is more than 95% charged.

mode. Charge or replace the battery.

The battery is charging.

The software is not working properly.

Understanding the Battery Status LED (continued)

Shift

Caps

F6

F8

F9

F10

F11

F12

F13

F14

F15

F16

F17

F18

F19

F20

F21

F22

F23

F24

Sp

PTT

FldExit

7

Esc

F1

F2

F3

F4

F5

8

9

4

5

6

1

2

3

0

A

B

C

D

F

G

H

I

L

M

N

O

P

R

E

K

Q

S

T

U

V

W

X

Y

Z

J

N O P Q R

S T U V

X Y Z

W

A

E

D

H

K

B

F

I

L

C

G

J

M

F13

F14

F15

F16

F18

F17

F19

F20

F21

F22

F23

F24

Enter

Shift

Caps

Space

PTT

7 8 9

4 5 6

1 2 3

0

F4

F5

F7

F11

F12

F8

F10

F6

F1

LED State Description

Steady amber The battery is missing or is unable to

Off The CK3 is not on external power and the

Using the Keypad

Use the following sections to understand how to use the keypad. For
information on remapping the keypad, you can download the Device
IDL Resource Kit from the Intermec web site at www.intermec.com/

idl.

The CK3 comes with an alphanumeric keypad or a numeric keypad.

Chapter 1 — Using the Computer

charge because the temperature is outside
of the charging range.

battery is operating normally.

PTT

Sp

F1

F2

Esc

Shift

Space

Caps

F3

F4

FldExit

F5

Shift

Caps

F6

F7F7F8

F12

F13

F14

F18

F19

F20

F24

Enter

.

F10

F11

F9

F17

F16

F15

F22

F21

F23

Esc

F14

F15

F2F2F3F3F4

F19

F20

F7

F23

F24

F11

F12

Enter

F16

F21

F9F9F8

FldExit

F13

.

F1

F18

F17

F5

F6

F22

F10

CK3 Alphanumeric Keypad CK3 Numeric Keypad

The full alphabetic keypad is designed for applications that require
primary input of alphabetic data. This keypad also provides special
characters, numbers, symbols, and functions by pressing color-coded
key sequences.

CK3 Mobile Computer User’s Manual 7

PTT

Chapter 1 — Using the Computer

Q

3

A

A

The numeric keypad is for applications that require mainly numeric
data. This keypad also lets you enter special characters, including the
alphabet, by pressing color-coded key sequences.

Using the Color-Coded Keys

Each keypad provides color-coded keys to let you access additional
characters, symbols, and functions printed on the keypad overlay.
Once you understand how to use the color-coded keys and key
sequences, you can access all of the additional features printed on the
keypad overlay.

There are two color-coded modifier keys: the orange key and the
green key.

Using the Color-Coded Keys

You Want to: Press: Example

Use an orange character or
function printed above a key.

Use a green character or
function printed above a key.

Lock the orange or green key to
stay on.

Unlock the green or orange key.

key (LED turns on) and
then the key with the character
or function printed above it
(LED turns off).

key (LED turns on) and

then the key with the character
or function printed above it
(LED turns off).

or and then to

select the Shift function.

or once. Press or once to

On the CK3 alphanumeric
keypad, press
to select the F18 function.

On the CK3 alphanumeric
keypad, press and then

to select the ok function.

On the CK3 alphanumeric
keypad, press
to select the Shift function.
The green LED turns on and
stays on.

unlock the key. The LED turns
off.

and then

and then

8 CK3 Mobile Computer User’s Manual

Capitalizing Characters

A

B

1

You can capitalize characters individually, or you can type all capital
letters by enabling Caps Lock.

To capitalize a single character

• On the alphanumeric keypad, press the key, and then the

key to select the Shift function. Press the key, and the
character.

• On the numeric keypad, press the key, and then the key to

select the Shift function.

To ena b le Caps Lock

• On the alphanumeric keypad, press , then the key. Press

again to disable the Caps Lock.

• On the numeric keypad, press .

The Caps Lock LED lights up green to show that the CK3 is in the
Caps Lock mode.

To disable Caps Lock

• Press the color modifier key again.

Chapter 1 — Using the Computer

For information on how to enter specific characters with keystrokes,
see Appendix C, “Keypads and Keystrokes” on page 105.

Using the Power Button

When you press the Power button ( ), you put the CK3 into suspend
mode. In this lower power mode, the CK3 continues to supply power
to all memory, but turns off power to most hardware such as the
display. This power-saving feature is designed to prolong battery life.

Configuring the Backlight Settings

By default, the CK3 goes into Screen Off mode when there is no
activity on the computer. Screen Off mode turns off the backlight and
display. Press a key or tap the screen to resume activity.

CK3 Mobile Computer User’s Manual 9

Chapter 1 — Using the Computer

To configure the backlight

1 Tap Start > Settings > the System tab > the Backlight icon > the

Battery Power tab.

2 With Turn off backlight if device is not used for checked, select

the timeout value (10 seconds, 30 seconds, or 1 to 5 minutes).

You can also use Intermec Settings to configure the backlight
settings.

Understanding the Audio Features

The CK3 has a speaker, a microphone, and multiple software tools for
configuring the volume of sounds.

Adjusting the Volume of the Speaker

You can adjust the computer volume for your needs and your
environment. The volume includes sounds you hear when you tap the
screen or scan bar codes with a scanner. You can set the volume to off,
very low, low, medium, high, and very high (default).

To adjust the volume of the speaker with the Volume icon

1 Tap the Volume ( ) icon at the top of the screen.

2 Use your stylus to adjust the volume slider.

You can also use Intermec Settings to adjust the volume.

Using the Push To Talk (PTT) Feature

You can use the PTT feature to:

• record audio on your CK3.

• use your CK3 as a two-way radio.

10 CK3 Mobile Computer User’s Manual

Chapter 1 — Using the Computer

Recording Audio on Your CK3

You can use the PTT key in the upper right corner of the keypad to
automatically record audio on your CK3. What happens when you
press the PTT key depends on whether your CK3 is on or in suspend
mode:

• If your CK3 is on:

• Press the PTT key to start the Note application in audio note

mode.

• Press and hold the PTT key to start the Note application in

audio note mode and start recording. You can record using the
internal microphone or a headset microphone attached to the
CK3 through the AA20 audio adapter. To stop recording,
release the PTT button.

• If your CK3 is in suspend mode:

• Press the PTT key to turn on CK3.

• Press and hold the PTT key for about 2 seconds to turn on the

CK3 and start the Note application in audio note mode.

• Press and hold the PTT key for more than 2 seconds to turn on

the CK3, start the Note application in audio note mode, and
start recording. You can record using the internal microphone
or a headset microphone attached to the CK3 through the
AA20 audio adapter. To stop recording, release the PTT key.

To order the AA20 audio adapter, contact your local Intermec
representative.

Using Your CK3 as a Two-Way Radio

You can also use the PTT feature with audio applications, such as
iTalkie™ or 4Talk to communicate between two or more CK3s over
the 802.11b/g radio network. You press the PTT button to talk to
another CK3.

For more information, go to www.tabletmedia.com/iTalkie.html or

www.4pockets.com.

CK3 Mobile Computer User’s Manual 11

Chapter 1 — Using the Computer

Using the Touch Screen

The CK3 has a 240 x 320 pixel color touch screen display. The
Windows Mobile 6.1 start screen has three distinct areas: the
navigation bar, today screen, and command bar.

Windows Mobile 6.1 Start Screen

Navigation bar

Today screen

Command bar

Using the Stylus

Your computer has a stylus for selecting items and entering
information on the touch screen.

Functions You Can Perform With the Stylus

Action Description

Tap Touch the screen once with the stylus to select options,

open or close applications, or launch menus from the
Command bar.

Drag Hold the stylus on the screen and drag across the screen to

select text and images.

Tap and hold Tap and hold the stylus on an item to see a menu of

actions available for that item. On the pop-up menu that
appears, tap the action you want to perform.

12 CK3 Mobile Computer User’s Manual

Understanding the Screen Icons

Use the screen icons on the navigation bar and the command bar to
see the network connection status and other system information. For
information about the battery icons, see “Checking the Battery

Status” on page 6. Some standard Microsoft icons are included in

this table.

Screen Icons

Icon Description

The volume is turned off. To turn the volume back on, tap this icon
and choose your setting.

The computer is connected to the network.

The computer is not connected to the network.

The 802.11b/g radio is connected to the wireless network.

The computer is connected through the USB port to your desktop
PC.

The iConnect application icon. Tap it to set up Ethernet or Wireless
settings.

Chapter 1 — Using the Computer

Aligning the Touch Screen

If the touch screen does not respond when you tap it with the stylus,
you may need to calibrate the screen.

To calibrate the touch screen

1 Tap Start > Settings > the Systems tab > Screen.

Note: If the touch screen is so out of alignment that you cannot
open the Start menu, you can try to align the screen menu using
the keypad. For help, see the next procedure.

2 Tap Align Screen and follow the instructions to align the screen.

3 Click ok.

CK3 Mobile Computer User’s Manual 13

Chapter 1 — Using the Computer

1

To align the touch screen using the keypad

1 Access the Start menu by pressing .

2 Press the Down button to select Settings.

3 Press Enter.

4 Press the Tab button until the Settings tabs are highlighted.

5 Press the Right Arrow button to select the System tab.

6 Press Tab until the Screen icon is highlighted.

7 Tab to Align Screen and press Enter.

8 Follow the instructions to align the screen.

9 Click ok.

If you are still unable to align the touch screen, you can clean boot the
CK3. For help, see “Clean Booting the CK3” on page 74.

Understanding the Status LEDs

The CK3 has three status LEDs.

Notification LED

Good read LED and Intermec
Ready-to-Work indicator

Status LEDs

14 CK3 Mobile Computer User’s Manual

Battery status LED

Chapter 1 — Using the Computer

The next table describes the notification LED, good read LED, and
Intermec Ready-to-Work™ indicator. For information about the
battery status LED, see “Understanding the Battery Status LED”

on page 6.

Understanding the Status LEDs

LED Color Description

Notification Orange The CK3 is notifying you of a pending

alarm or message.

Good Read Green The CK3 has successfully decoded a bar

code.

Intermec Ready-to­Work indicator

Blue The CK3 is suspending or resuming

with the display turned off.

Blinking blue You have successfully loaded and

activated Intermec Terminal Emulator.
The Intermec Terminal Emulator

application is loaded, but is inactive.

Off The Intermec Terminal Emulator

application is missing or disabled.

Caution: The blue light usually turns off within 10 seconds, but it
may stay on for up to 30 seconds. During this time, do not press

or remove the battery, or you may corrupt the data on your

CK3.

The Intermec Ready-to-Work indicator (blue light) is used by
Intermec’s SmartSystems Foundation, an application that lets you
manage all of your SmartSystems-enabled devices simultaneously
from a central location. For more information, see “Configuring the

CK3 Remotely With SmartSystems Foundation” on page 28, or

contact your Intermec representative. Custom applications may also
use the blue light for other purposes.

CK3 Mobile Computer User’s Manual 15

Chapter 1 — Using the Computer

Scanning Bar Codes

The CK3 ships with an internal imager to scan and enter bar code
data. You can also connect to:

• cordless scanners, such as the SF51 and SR61 through Bluetooth

communications. For help, see “Connecting to a Bluetooth

Scanner” on page 31.

• tethered scanners, such as the SR30 and SR61T through the

CK3 RS-232 adapter (Model AA21). For help, see the CK3 RS-232
Adapter (AA21) Instructions (P/N 943-182-xxx).

The type of imager you are using and the type of bar code you are
decoding determines the way you scan the bar code. Depending on
the imager model in your CK3, the CK3 supports reading 1D linear
bar codes, 2D images, and composite and postal codes.

By default, these bar code symbologies are enabled on the CK3:

• Code 39

• Code 128/GS1-128

• DataMatrix (area imagers only)

• PDF417 (if supported)

• EAN/UPC

If you are using bar code labels that are encoded in a different
symbology, you need to enable the symbology on the CK3. Use
Intermec Settings to enable and disable symbologies. For help, see

“Configuring the CK3 With Intermec Settings” on page 27.

The next two sections describe how to scan a bar code label with the
linear imager, area imager, and near-far range area imager.

16 CK3 Mobile Computer User’s Manual

Scanning With the Linear Imager

If your CK3 has a linear imager, use the following procedure to
practice scanning a bar code.

To scan bar code labels with the linear imager

1 Press to turn on the CK3.

2 Point the scanner window at the bar code label and hold the CK3

at a slight angle 15 to 25 cm (6 to 10 in) from the label.

3 Press the Scan button on the keypad, or pull the trigger on a

handle, and direct the red beam so that it falls across all bars in the
bar code label.

Use this test bar code:

Code 39 Test Bar Code

*123456*

*123456*

Chapter 1 — Using the Computer

Good read LED

Scan button

When the CK3 successfully reads a bar code label, you hear a high
beep and the green Good Read light turns on briefly.

4 Release the Scan button or trigger.

CK3 Mobile Computer User’s Manual 17

Chapter 1 — Using the Computer

*JOHNB
*

Scanning With an Area Imager

Your CK3 may come with one of two types of area imagers:

• Extended range area imager

• Near-far range area imager

Both area imagers are equipped with a laser pointer to help you aim at
bar codes, allow you to scan 2D bar code symbologies, and support
omni-directional (360°) scanning. Omnidirectional scanning lets you
position the CK3 in any orientation to scan a bar code label.

Scanning With the Extended Range Area Imager

1 Press to turn on the CK3.

2 Point the scanner window at the bar code label, and hold the CK3

steady a few inches from the label.

3 Press the Scan button or pull the trigger. The laser pointer and

illumination beam and frame appear.

4 Use the laser pointer as a guide and aim toward the middle of the

bar code. Make sure that the illumination frame covers the bar
code you are trying to decode.

Laser pointer

*JOHNB*

Good read LED

Scan button

18 CK3 Mobile Computer User’s Manual

Chapter 1 — Using the Computer

When the CK3 successfully reads a bar code label, you hear a high
beep, and the Good Read LED turns on briefly.

5 Release the Scan button or trigger.

Scanning With the Near-Far Range Area Imager

1 Press to turn on the CK3.

2 Point the scanner window at the bar code label.

3 Press the Scan button or pull the trigger. The illumination beam

and laser pointer appear.

• For near or close-in scanning distances of 30 cm (11.8 in) or

less, use the laser pointer as a guide and aim slightly to the
right of the center of the bar code. Make sure the illumination
beam covers the bar code you are trying to decode.

• For standard and long range scanning distances of 30 cm

(11.8 in) or more, use the laser pointer as a guide and aim
toward the middle of the bar code. Make sure that the
illumination beam covers the bar code you are trying to
decode.

When the CK3 successfully reads a bar code label, you hear a high
beep, and the Good Read LED turns on briefly.

4 Release the Scan button or trigger.

Improving the Performance of the Area Imager

If you experience problems scanning a bar code with the 2D imager,
try these possible solutions.

• Keep your hand as steady as possible while scanning a label.

• Position the imager as close to the bar code as possible while still

being able to capture the entire bar code.

• Enable only the bar codes that you need to use every day.

CK3 Mobile Computer User’s Manual 19

Chapter 1 — Using the Computer

• Choose a Predefined mode in Intermec Settings:

a Tap Start > Settings > the System tab > Intermec Settings.

b Tap Data Collection > Internal Scanner > Imager Settings >

Predefined Modes and then select one of these options:

Predefined Mode Select if You Are Scanning:

1D Only 1D labels.

1D and 2D
Standard

1D and 2D Bright
Environment

1D and 2D
Reflective Surface

Custom In conditions that require customized settings.

• If you are scanning multiple bar codes in a small area, use one of

these parameters:

All types of bar code labels.

In high ambient light, such as outdoors in the
sunshine.

Glossy labels.

For more information about these settings,
commands, and parameters, see the Intermec
Settings Command Reference Manual available from
the Intermec web site at www.intermec.com.

• Aiming beam activation

• Aim triggering mode

• Center decoding

To enable these parameters, use Intermec Settings. For help, see

“Configuring the CK3 With Intermec Settings” on page 27.

For help scanning using center decoding, see the next procedure.

To scan a bar code using center-decoding

1 Press to turn on the CK3.

2 Point the scanner window at the bar code label.

3 Press the Scan button or pull the trigger. The illumination beam

and the laser pointer appear.

20 CK3 Mobile Computer User’s Manual

Chapter 1 — Using the Computer

*JOHNB
*

*JOHNB

*

4 Aim both the illumination beam and the laser pointer at the bar

code you want to scan.

Note: The center-decoding parameter only decodes a bar code if
the laser pointer is on the bar code and the illumination beam
covers the bar code.

Laser pointer

*JOHNB*

*JOHNB*

Good read LED

Scan button

When the CK3 successfully reads a bar code label, you hear a high
beep and the green Good Read light turns on briefly.

Using a microSD Card

You can use a micro Secure Digital (SD) card to increase file storage
and install software. Your CK3 supports microSD cards that hold up
to 2 GB of information. The microSD card slot is located in the
battery compartment.

To install a microSD card

1 Remove the battery. For help, see “Removing and Installing the

Battery” on page 4.

CK3 Mobile Computer User’s Manual 21

Chapter 1 — Using the Computer

2 Use a paper clip or slotted screwdriver to remove the cover.

3 Slide the microSD card cover toward the OPEN position and lift

the cover.

4 Insert the microSD card.

22 CK3 Mobile Computer User’s Manual

Chapter 1 — Using the Computer

5 Close the microSD card cover, and slide the cover toward the

LOCK position.

6 Replace the cover.

7 Use the stylus to press the reset button in the battery

compartment of the CK3.

Do not use force or a sharp object when pressing the reset
button. You may damage the reset button.

Reset button

8 Install the battery.

CK3 Mobile Computer User’s Manual 23

Chapter 1 — Using the Computer

9 Press to turn on the CK3:

• You should be able to navigate to the SDMMC Disk folder and

see the contents of the microSD card.

• If the microSD card is bootable, your CK3 boots from the card.

• If the microSD card contains operating system upgrade

files, the upgrade process automatically starts. For more
information, see “Upgrading the System Software” on

page 61.

For troubleshooting information, see “Troubleshooting Your CK3”

on page 67.

24 CK3 Mobile Computer User’s Manual

2

Connecting and Configuring the
CK3

Use this chapter to understand how to configure the CK3 to
communicate in your network. This chapter contains these
topics:

• Connecting to a PC

• Configuring the CK3 Parameters

• Configuring the CK3 for Your Network

• Configuring Wireless Security

25

Chapter 2 — Connecting and Configuring the CK3

Connecting to a PC

You can use Microsoft ActiveSync to establish a connection between
your CK3 and PC. ActiveSync lets you transfer files, synchronize files,
remotely debug, and perform other device management activities.
ActiveSync is a free application available from the Microsoft web site.

To establish an ActiveSync partnership between your CK3 and PC,
you need to physically connect your CK3 to your PC using these
accessories:

• AD20 single dock

• USB to mini-USB cable

To establish an ActiveSync partnership

1 Download ActiveSync from the Microsoft web site and install

ActiveSync on your PC. When installation is complete, the Get
Connected dialog box appears.

2 Follow the onscreen instructions to establish a partnership.

When the partnership is established, the Microsoft ActiveSync
screen appears on your PC.

26 CK3 Mobile Computer User’s Manual

Chapter 2 — Connecting and Configuring the CK3

Configuring the CK3 Parameters

You can configure many parameters on the CK3, such as the bar code
symbologies it decodes or the network settings. These characteristics
are controlled by configuration parameters. The values you set for
these configuration parameters determine how the CK3 operates.

Configuring the CK3 With Intermec Settings

Use Intermec Settings to configure the CK3 and view system
information.

To open Intermec Settings

• Tap Start > Settings > the System tab > Intermec Settings.

CK3 Mobile Computer User’s Manual 27

Chapter 2 — Connecting and Configuring the CK3

For information about each command, see the Intermec Settings
Command Reference Manual (P/N 937-016-xxx).

Navigating in Intermec Settings

To Perform
This Action

Select a command. Tap the command or use the up and down arrow keys.

Expand a command. Tap the command or use the left and right arrow keys.

Select text in a text
box.

Save your settings. Tap File > Save Settings or tap .

Do This

Tap in the text box and drag the stylus over the text.

Configuring the CK3 Remotely With SmartSystems
Foundation

Intermec’s SmartSystems Foundation lets you manage all of your
SmartSystems-enabled devices simultaneously from a central
location. The SmartSystems console displays all of the SmartSystems­enabled devices in your network.

Your CK3 is SmartSystems-enabled, which lets you open Intermec
Settings from the SmartSystems console to remotely configure all of
your CK3 computers.

To open Intermec Settings from the SmartSystems console

1 In the SmartSystems console, right-click a CK3.

2 Select Intermec Settings.

For more information about SmartSystems Foundation, go to the
Intermec web site at www.intermec.com/SmartSystems.

Configuring the CK3 for Your Network

The CK3 is a versatile mobile computer that you can easily add to
your wireless or wired data collection network. You can connect your
CK3 using:

• 802.11b/g radio communications.

• Bluetooth communications.

28 CK3 Mobile Computer User’s Manual

Chapter 2 — Connecting and Configuring the CK3

• Ethernet communications

• USB and serial communications.

Configuring 802.11b/g Radio Communications

Make sure all components with antennas are at least 30 cm (1 ft)
apart when power is applied. Failure to comply could result in
equipment damage.

Your CK3 has an 802.11b/g radio to transfer data using wireless
communications. This section assumes that your wireless network is
set up, including your access points.

To configure 802.11b/g radio parameters

1 Tap Start > Settings > the Systems tab >Intermec Settings.

2 Tap Communications > 802.11 Radio > Funk Security >

[Profile #] > SSID.

3 Enter your SSID (network name).

4 If you are not using DHCP, tap IP Settings and configure your

network settings.

5 Make sure that your CK3 is talking to the network and that the

network can see your CK3.

6 Configure security. For help, see “Configuring Wireless

Security” on page 37.

Configuring Bluetooth Communications

You CK3 is Bluetooth™-enabled, which lets you connect to other
Bluetooth devices, such as:

• scanners.

• printers.

• audio devices.

You need to turn on the Bluetooth radio before you can discover and
connect to other Bluetooth devices. By default, the radio is turned off.

CK3 Mobile Computer User’s Manual 29

Chapter 2 — Connecting and Configuring the CK3

To turn on the Bluetooth radio

1 Tap Start > Settings > the Connections tab > Bluetooth > the

Mode tab.

2 Tap Turn on Bluetooth.

3 (Optional) If you want your CK3 to be visible to other Bluetooth

devices, tap Make this device visible to other devices.

4 Click ok.

The Bluetooth radio maintains its current state through a warm or
cold boot and maintains virtual COM ports. But, if you clean boot
your CK3, you need to recreate pairings to devices.

You can also access Bluetooth settings using Intermec Settings.

To access Bluetooth settings using Intermec Settings

• In Intermec Settings, tap Communications > Bluetooth.

For more information about Bluetooth settings, see the Intermec
Settings Command Reference Manual (P/N 937-016-xxx).

30 CK3 Mobile Computer User’s Manual

Chapter 3 — Developing and Installing Applications

Upgrading the System Software

When you upgrade your computer, you are updating the operating
system (OS) and the SmartSystems Platform Bundle (SSPB) files.

The SSPB files are stored on the DiskOnChip and deliver Intermec
Value Add (IVA) functionality such as data collection, configuration,
the Intermec wireless security suite, and SmartSystems Foundation.
As new features are added to these components, you can upgrade your
SSPB files without needing to upgrade the operating system.
Alternately, you can choose to upgrade only the operating system if
you need new functionality. If you upgrade the operating system, you
will need to reinstall SSPB files.

There are two ways to upgrade your computer:

• You can upgrade your computer using an storage card. For help,

see the next section, “Upgrading the CK3 Using a microSD

Card.”

• You can upgrade your computer using the SmartSystems Console.

For help, see “Upgrading the CK3 Using SmartSystems

Foundation” on page 63.

You need to download the latest upgrade files from the Intermec web
site to your PC.

To download the upgrade files

1 Start your web browser and go to the Intermec web site at

www.intermec.com.

2 Go to Support > Downloads.

3 Click the link to search the product downloads.

4 Select your computer from the Downloads list. The Downloads

page displays all of the downloads available for your computer.

5 Download the upgrade file you need. If you want to upgrade both

the OS and the SSPB, you will need to download both files.

CK3 Mobile Computer User’s Manual 61

Chapter 3 — Developing and Installing Applications

Upgrading the CK3 Using a microSD Card

To use a microSD card to upgrade the computer, you need an SD card
reader and a microSD adapter card formatted as FAT16.

To upgrade the operating system using a microSD card

1 Insert a microSD card into a microSD adapter card and then place

it in the storage card reader connected to your PC.

2 Copy all required OS upgrade files to the microSD card.

3 Remove the microSD card from the adapter card and insert it into

the CK3.

4 Place the CK3 in a dock connected to external power and press the

Reset button (using a stylus) located in the battery cavity on the
back of the CK3. For help, see “Cold Booting the CK3” on

page 73.

5 Remove the microSD card when the Installation Complete menu

appears.

6 Remove the CK3 from the dock and replace the battery.

To upgrade the SSPB using a microSD card

1 Insert a microSD card into a microSD adapter card and then place

it in the storage card reader connected to your PC.

2 Copy all required SSPB upgrade files to the microSD card.

3 Remove the microSD card from the adapter card and insert it into

the CK3.

4 Using the stylus, press the Reset button in the battery

compartment.

5 Press and hold as you insert the battery back into the CK3.

6 Continue to hold until a Warning message appears.

7 Release , read the message, and press either button on the right

side to continue.

8 Perform the screen alignment and wait for the CK3 to load files

from the microSD card.

When the progress is complete, the CK3 warm boots to reset the
configuration.

62 CK3 Mobile Computer User’s Manual

Chapter 3 — Developing and Installing Applications

9 Remove the microSD card and delete the files.

10 Set the date, time, and network communication parameters to

reestablish communications with the other devices in the wireless
network.

Upgrading the CK3 Using SmartSystems Foundation

You can use the SmartSystems console to upgrade the operating
system on your CK3. The console is part of SmartSystems Foundation
and is available from the Intermec web site through the Intermec
Developer Library (IDL). Before you can upgrade your CK3, you need:

• SmartSystems Foundation. To download SmartSystems

Foundation, go to www.intermec.com/idl and open the Device
Management page.

• the device upgrade .exe file. This file is available from the Intermec

web site at www.intermec.com. Go to Support > Downloads.
Make sure the file you select is for your language.

To upgrade the computer using SmartSystems Foundation

1 Install SmartSystems Foundation on your PC and open the

SmartSystems console.

2 Make sure the SmartSystems console and CK3 are on the same

subnet.

3 Make sure your CK3 is either in a communications dock or

charging dock or that power management is disabled.

4 Download the device upgrade .exe file to your PC.

5 Double-click the .exe file on your PC. An InstallShield application

starts and walks you through the process of extracting the
upgrade files to the default location.

Note: Do not change the default location where InstallShield
extracts the files. The SmartSystems console requires the files to
be in this location.

6 From the SmartSystems console, locate the device upgrade to

install.

CK3 Mobile Computer User’s Manual 63

Chapter 3 — Developing and Installing Applications

7 Drag the application to each CK3 you want to upgrade or to a

group of CK3s in a folder.The SmartSystems console installs the
upgrade on your computers.

After the download is complete, your CK3 replaces the operating
system and automatically performs a cold boot.

Note: The SmartSystems console indicates that your CK3 is offline,
by displaying a red stop sign symbol, until the CK3 reboots and
reconnects to the system.

64 CK3 Mobile Computer User’s Manual

4

Troubleshooting and
Maintaining the CK3

This chapter contains possible solutions to problems you
may encounter while using the CK3. This chapter also
contains information on booting the computer and
performing regular maintenance.

65

Chapter 4 — Troubleshooting and Maintaining the CK3

Calling Product Support

To talk to an Intermec Product Support representative, call

1-800-755-5505.

Before you call Intermec Product Support, make sure you have the
following information ready:

• Configuration number

• Operating system version

• SmartSystems Platform Bundle (SSPB) version

• If you are using security, know the type (Funk or Microsoft) and

the full set of parameters

• Power management settings

• If you are using Intermec Terminal Emulation (ITE), know the

version and protocol

• If you are not using ITE, know the language your custom

application was written in and the tools you used to create it

You can find most of the information listed above in Intermec
Settings. Consult your application developer for information on your
custom application.

To find your configuration number

• Look at the CN field of the configuration label on the back of your

CK3.

66 CK3 Mobile Computer User’s Manual

Chapter 4 — Troubleshooting and Maintaining the CK3

To find your operating system version

1 Tap Start > Internet Explorer.

2 Tap the Intermec logo. The Intermec page appears and displays

the version of the operating system and the SmartSystems
Platform Bundle (SSPB) loaded on your CK3.

Troubleshooting Your CK3

Use this section to troubleshoot some common problems you may
experience with your CK3.

Note: If you send the CK3 in for service, it is your responsibility to
save the computer data and configuration. Intermec is responsible
only for ensuring that the hardware matches the original
configuration when repairing or replacing the computer.

Problems While Configuring the CK3

Problem Possible Solution

You scan a
configuration
command, such as
Beeper Volume, and
you hear three low
beeps and nothing
happens.

CK3 Mobile Computer User’s Manual 67

If you are working in Intermec Settings, you cannot
scan configuration commands. Exit the application
to scan configuration commands.

Chapter 4 — Troubleshooting and Maintaining the CK3

Problems While Configuring the CK3 (continued)

Problem Possible Solution

You scan or enter
an option for the
Scanner Model
configuration
command, and you
hear three low beeps
and nothing
happens.

You cannot type a
character on the
keypad or you can
only type uppercase
or lowercase letters.

You press and
nothing happens.

You may have scanned or entered a Scanner Model
command that does not apply to the type of scanner
that you have installed. Try scanning or entering the
Scanner Model command again and select an option
for the type of device you are using.

You may have locked a modifier key on the keypad.
Press the necessary key sequence to unlock the key.
For help, see “Using the Keypad ” on page 7.

• Make sure the backlight is on.

• Make sure you have a charged battery that is

installed correctly. For help, see “Charging the

Battery” on page 4.

• The battery may be discharged. Replace the battery

with a spare charged battery, or charge the battery.

• Reset the CK3. For help, see “Resetting the CK3”

on page 73.

You insert a
microSD card and
cannot find the
SDMMC Disk folder
on the CK3. Or, you
insert a bootable SD
card and the CK3
does not boot from
the card.

The Battery status
LED is on.

• The microSD card may not be installed correctly.

Insert the microSD card as described in Steps 2
through 4 of “Using a microSD Card” on

page 21.

• The microSD card may be damaged. Try another

microSD card.

• If the battery status LED is a steady green, the

battery is more than 95% charged and computer is
on a charger.

• If the battery status LED is blinking red, then the

battery is low. Replace or charge the battery.

• If the battery status LED is a steady red, the main

battery is on charge.

68 CK3 Mobile Computer User’s Manual

Chapter 4 — Troubleshooting and Maintaining the CK3

Problems While Configuring the CK3 (continued)

Problem Possible Solution

The computer
appears to be locked
up and you cannot
enter data.

• Press the power key to turn off the CK3, and then

press the power key again to turn it on.

• Press and hold the power key 5 seconds to warm

boot the CK3.

• Try reloading the firmware. For help, see

“Upgrading the System Software” on page 61.

• If the CK3 does not boot or reset, contact your

Intermec representative for help.

You tap the screen
and nothing
happens.

Align your screen. For help, see “Aligning the Touch

Screen” on page 13.

Problems With Wireless Connectivity

Problem Possible Solution

When you turn on
the CK3 after it was
suspended for 10 to
15 minutes or
longer, the CK3 can
no longer send or
receive messages over
the network.

The CK3 is
connected to the
network, and you
move to a new site to
collect data. Now,
your CK3 is not
connected to the
network.

The CK3 appears to
be connected to the
network, but you
cannot establish a
terminal emulation
session with the host
computer.

The host may have deactivated or lost the current
terminal emulation session. In a TCP/IP direct
connect network, turn off the “Keep Alive” message
from host to maintain the TCP session while the
computer is suspended.

Move closer to an access point or to a different
location to reestablish communications until you
reconnect with the network. Any data collected while
out of range is transmitted over the network.

There may be a problem with the host computer, with
the connection between the Intermec Application
Server and the host computer, or with the connection
between the access point and the host computer.
Check with network administrator to make sure the
host is running and allowing users to login to the
system.

CK3 Mobile Computer User’s Manual 69

Chapter 4 — Troubleshooting and Maintaining the CK3

Problems With Wireless Connectivity (continued)

Problem Possible Solution

The CK3 appears to
be connected to the
network, but the
host computer is not
receiving any
information from
the CK3.

There may be a problem with the connection between
the access point and the host computer. Check with
network administrator or use your access point user’s
manual.

Problems While Configuring 802.1x Security

Problem Possible Solution

The CK3 indicates
that it is
authenticated, but it
does not
communicate with
the host.

The CK3 does not
appear to be
authenticating and a
network connection
icon does not appear
on the toolbar.

A network
connection icon
appears in the
toolbar, but then
disappears.

You are setting up
multiple access
points in a network,
with different SSIDs,
and the connection
fails.

Make sure the CK3 IP address, host IP address, subnet
mask, default router are configured for the network.

• The CK3 may not be communicating with the

access point. Make sure the CK3 network name
matches the access point network name (SSID).

• The 802.1x security network may not be active.

Make sure the server software is properly loaded
and configured on the server PC. See server
software documentation for help.

• The CK3 may not be communicating with the

intended access point. Make sure the CK3 network
name matches the access point network name.
Default network name is “INTERMEC.”

• The access point may not be communicating with

the server. Ensure the access point is turned on,
properly configured, and has 802.1x security
enabled.

When you change the SSID, the WEP key values are
not saved. Configure the WEP key values and save
your changes.

70 CK3 Mobile Computer User’s Manual

Chapter 4 — Troubleshooting and Maintaining the CK3

Problems While Configuring 802.1x Security (continued)

Problem Possible Solution

The CK3 indicates it
is not authenticated.

Make sure that:

• the User Name and Password parameters on the

CK3 match the user name and password on the
authentication server. You may need to configure
the password on both the CK3 and the
authentication server.

• on your authentication server, the user and group

are allowed and the group policy is allowed to log
into the server. For help, see the documentation
that shipped with your authentication server
software.

• the IP address and secret key for the access point

match the IP address and secret key on the
authentication server. You may need to configure
the IP address and secret key on both your access
point and authentication server.

• the authentication server software is running on

the server PC.

You clean boot the
CK3 and this
message appears,
“The server
certificate has
expired or your
system date is
incorrect.”

When you clean boot the CK3, the date and time are
not saved. Configure the date and time and save your
changes.

Problems While Scanning Bar Codes

Problem Possible Solution

You press the Scan
button, but you
cannot see a red
beam of light.

• You may be too far away from the bar code label.

Try moving closer to the bar code label and scan it
again.

• You may be scanning the bar code label “straight

on.” Change the scanning angle and try again.

• •Move within two feet of a wall to test the effective

scan of the scanner. For help scanning bar codes,
see “Scanning Bar Codes” on page 16.

CK3 Mobile Computer User’s Manual 71

Chapter 4 — Troubleshooting and Maintaining the CK3

Problems While Scanning Bar Codes (continued)

Problem Possible Solution

The input device
attached to the CK3
does not work well
or read bar code
labels very quickly.

When you release
Scan button, the
Good Read LED
does not turn off.

The scanner does not
read the bar code
label.

Set the Scanner Model command to the specific
attached input device. Check enabled bar code
symbologies and enable only the symbologies being
used.

If the CK3 is configured to use continuous/edge
triggering, the Good Read LED stays on.

If the CK3 is configured to use level triggering, there
may be a problem. Press the Scan button or pull the
trigger again without scanning a bar code label. If the
LED is still on, contact your local Intermec
representative.

• Aim the scanning beam so that it crosses the entire

bar code label in one pass. Try changing the scan
angle.

• Check the quality of the bar code label, Scan a bar

code label that you know scans well. Compare the
two bar code labels to see if the bar code quality is
too low. You may need to replace the label that you
cannot scan.

• Make sure the bar code symbology is enabled. For

help, see “Configuring the CK3 With Intermec

Settings” on page 27.

• Make sure the application is accepting input by

scanning a bar code. You may need to type this
information instead.

The scanner does not
read the bar code
labels quickly, or the
scanning beam
seems to be faint or
obscured.

The scanned bar
code data that
appears in your
application does not
match the data
encoded in the bar
code label.

The scanner window may be dirty. Clean the window
with a solution of ammonia and water. Wipe dry. Do
not allow abrasive material to touch the window.

The CK3 may have decoded the bar code label in a
different bar code symbology. Try scanning the bar
code label again. Make sure you scan the entire label.

72 CK3 Mobile Computer User’s Manual

Resetting the CK3

You seldom need to reset the CK3. However, you do need to reset the
CK3 when an application is locked up and does not respond, when
you upgrade the firmware, or when you reflash the CK3. The CK3
uses the configuration currently saved in flash memory during the
reset process.

There are three ways to reset the CK3:

• Warm boot

• Cold boot

• Clean boot

Warm Booting the CK3

If your CK3 has a charged battery installed but does not resume after
you press the Power key, or if the computer or an application is locked
up, you may need to warm boot the CK3.

To warm boot your CK3

• Press and hold for 5 seconds.

Chapter 4 — Troubleshooting and Maintaining the CK3

Or,

• From the SmartSystems console, right-click the CK3 and select

Intermec Power Tools > Warm Boot Device.

The CK3 shuts down, restarts, and goes through the initialization
process.

Cold Booting the CK3

If the CK3 or application is locked up and does not respond to a warm
boot, follow this procedure to perform a cold boot.

Performing a cold boot may result in data loss. When you cold
boot the CK3, cached disk data may not be saved, so transactional
data may be lost.

CK3 Mobile Computer User’s Manual 73

Chapter 4 — Troubleshooting and Maintaining the CK3

To cold boot your CK3

1 Remove the battery.

2 Use the stylus to press the reset button in the battery

compartment of the CK3.

Do not use force or a sharp object when pressing the reset
button. You may damage the reset button.

Reset button

3 Replace the battery.

Clean Booting the CK3

If the CK3 does not warm boot or cold boot, you may need to perform
a clean boot. When you clean boot the CK3, the CK3 only loads files
and applications that are absolutely required by the operating system.
Perform a clean boot to get the CK3 up and running so that you can
run diagnostic tests to troubleshoot the normal boot process.

The clean boot process erases the CK3 memory, including all
applications and data files in the object store. To preserve
applications through a clean boot, store them in the Flash File
Store. For more information, see “Installing Applications on the

CK3” on page 53.

74 CK3 Mobile Computer User’s Manual

Chapter 4 — Troubleshooting and Maintaining the CK3

To clean boot the CK3

1 Remove the battery.

2 Use the stylus to press the reset button in the battery

compartment of the CK3.

Reset button

3 Press and hold as you replace the battery.

4 Continue to hold until the “Clean boot the system?” prompt

appears on screen.

5 Release , read the message, and press the appropriate button to

either proceed with the clean boot or cancel the clean boot.

Note: You can also clean boot your CK3 from the SmartSystems
console: right-click the CK3 and select Intermec Power Tools >
Clean Boot Device.

CK3 Mobile Computer User’s Manual 75

Chapter 4 — Troubleshooting and Maintaining the CK3

Cleaning the Scanner Window and Screen

To keep the CK3 in good working order, you may need to perform
these minor maintenance tasks:

• Clean the scanner window.

• Clean the CK3 screen.

Clean the scanner window and CK3 screen as often as needed for the
environment in which you are using the computer. To clean the CK3,
use a solution of ammonia and water.

There are no user-serviceable parts inside the CK3. Opening the
unit will void the warranty and may cause damage to the internal
components.

To clean the scanner window and computer screen

1 Press to turn off the CK3.

2 Dip a clean towel or rag in the ammonia solution and wring out

the excess. Wipe off the scanner window and screen. Do not allow
any abrasive material to touch these surfaces.

3 Wipe dry.

76 CK3 Mobile Computer User’s Manual

A

Specifications

77

Appendix A — Specifications

Physical and Environmental Specifications

Physical Dimensions

Length: 21.69 cm (8.54 in)

Width (at widest part): 8.36 cm (3.29 in)

Height (at tallest part): 4.67 cm (1.84 in)

CK3 Weight

Scan Engine Option With AB17 With AB18

With EV12 14.41 oz 16.32 oz

With EA20X 14.74 oz 16.66 oz

With EX25 15.73 oz 17.64 oz

Power and Electrical Specifications

Operating: Rechargeable lithium-ion battery

Backup: Supercap supplies 10 minutes of bridge

time while replacing the main battery

Electrical rating: x 4,4 V, 2A; x 4,7 V, 1,5A

Temperature and Humidity Specifications

Operating temperature: -10°C to 50°C (14°F to 122°F)

Storage temperature: -20°C to 70°C (-4°F to 158°F)

Charging temperature: 0°C to 45°C (32°F to 113°F)

Relative humidity (operating): 0 to 95% non-condensing

Environmental rating: IP54

Screen Specifications

• 240 RGB x 320 pixels

• 8.9 cm (3.52 in) diagonal square active area, ¼ VGA

• LED backlight with 5 levels of brightness

• LCD capable of both portrait and landscape operation

78 CK3 Mobile Computer User’s Manual

Appendix A — Specifications

Keypad Options

• Alphanumeric and function keypad, available with programmable,

international, 3270 TE/5250 TE, and VT/ANSI TE overlays

• Large numeric and function keypad, available with programmable,

international, 3270 TE/5250 TE, and VT/ANSI TE overlays

Bar Code Symbologies

• Australian Post* • GS1 DataBar Limited

• Aztec* • GS1 DataBar Omnidirectional

• BPO (British Post 4-state)* • Interleaved 2 of 5

• ChinaPost • Japan Post*

• CanadaPost • Matrix 2 of 5

• Codabar • Maxicode*

• Codablock A • Micro PDF417

• Codablock F • MSI

• Code 11 • PDF417

• Code 39 • Planet*

• Code 93 • Plessey

• Code 128/GS1-128 • Postnet*

• DataMatrix* • QR Code*

• Dutch Post* • Standard 2 of 5

• EAN/UPC • Telepen

• EAN.UCC Composite • TLC 39

• GS1 DataBar Expanded

* These symbologies are only available if your CK3 has an extended
range area imager or a near-far range area imager.

CK3 Mobile Computer User’s Manual 79

Appendix A — Specifications

"

"

"

"

"

0

030

0

0

5

5

535

EV12 Linear Imager Reading Distances

Minimum Reading Distances With 0.12 cm (0.05 in) Setback*

Symbology Density Minimum Distance Maximum Distance

Code 39 0.15 mm (6 mils)

EAN/UPC 0.33 mm (13 mils) 6.1 cm (2.5 in) 22.9 cm (9.1 in)

*Minimum reading distances are measured in the dark (0 lux).

0.25 mm (10 mils)

0.5 mm (20 mils)
1 mm (40 mils)

9.6 cm (3.8 in)

7.1 cm (2.9 in)

6.1 cm (2.5 in)

8.1 cm (3.2 in)

17.9 cm (7.1 in)

20.9 cm (8.3 in)

26.9 cm (10.6 in)

33.9 cm (13.4 in)

0

in

8"

7"

6"

5"

4"

3"

2"

1"

0"

1"

2"

3"

4"

5"

6"

7"

8"

2" 6" 10" 14"

4

EAN/UPC 100%

0.125 mm / 5 mils

0.25 mm / 10 mils

8

0.5 mm / 20 mils

1 mm / 40 mils

12

16

20

15

10

5

0

5

10

15

20

cm

1

1

2

2

4

EV12 Linear Imager Minimum Reading Distances: This graphic does not
include the 0.12 cm (0.05 in) setback for the CK3.

80 CK3 Mobile Computer User’s Manual

Appendix A — Specifications

"

"

"

"

"

0 8060

0

0

030 50

0

Typical Reading Distances With 0.12 cm (0.05 in) Setback*

Symbology Density Minimum Distance Maximum Distance

Code 39 0.15 mm (6 mils)

0.25 mm (10 mils)

0.5 mm (20 mils)
1 mm (40 mils)

9.1 cm (3.6 in)

6.1 cm (2.5 in)

5.1 cm (2.1 in)

7.1 cm (2.9 in)**

EAN/UPC 0.33 mm (13 mils) 5.1 cm (2.1 in) 27.9 cm (11.0 in)

* Typical reading distances are measured in an office environment (200 lux).
** Minimum distance depends on bar code width and scan angle.

19.9 cm (7.9 in)

24.9 cm (9.8 in)

34.9 cm (13.8 in)

50.9 cm (20.1 in)

0

in

16"

14"

12"

10"

8"

6"

4"

2"

0"

2"

4"

6"

8"

10"

12"

14"

16"

8

4" 12" 20" 28"

EAN/UPC 100%

0.125 mm / 5 mils

0.25 mm / 10 mils

0.5 mm / 20 mils

2

1

16

1 mm / 40 mils

4

24

7

32

36"

40

30

20

10

0

10

20

30

40

cm

90

EV12 Linear Imager Typical Reading Distances: This graphic does not include
the 0.12 cm (0.05 in) setback for the CK3.

CK3 Mobile Computer User’s Manual 81

Appendix A — Specifications

EA20X Extended Range Area Imager Minimum Reading
Distances

Minimum Reading Distances With 0.2 cm (0.08 in) Setback*

Symbology Density Minimum Distance Maximum Distance

Code 39 0.15 mm (6 mils)

EAN/UPC
100%

Data Matrix 0.18 mm (7 mils)

PDF417 0.17 mm (6.6 mils)

*Minimum reading distances are measured in the dark (0 lux).

16.2 cm (6.4 in)

0.20 mm (8mils)

0.25 mm (10 mils)

0.50 mm (20 mils)

1.00 mm (40 mils)

0.33 mm (13 mils) 9.2 cm (3.6 in) 47.8 cm (18.8 in)

0.25 mm (10 mils)

0.38 mm (15 mils)

0.25 mm (10 mils)

0.38 mm (15 mils)

12.2 cm (4.8 in)

9.2 cm (3.6 in)

10.2 cm (4.0 in)

15.2 cm (6.1 in)

17.2 cm (6.8 in)

15.2 cm (6.1 in)

10.2 cm (4.0 in)

15.2 cm (6.1 in)

10.2 cm (3.9 in)

11.2 cm (4.4 in)

21.8 cm (8.6 in)

30.8 cm (12.1 in)

40.8 cm (16.0 in)

70.8 cm (27.9 in)

99.8 cm (99.7 in)

19.8 cm (7.8 in)

28.8 cm (11.3 in)

44.8 cm (17.6 in)

21.8 cm (8.6 in)

32.8 cm (12.9 in)

49.8 cm (19.6 in)

82 CK3 Mobile Computer User’s Manual

in

Appendix A — Specifications

0" 36"32"28"24"20"16"12"8"4"

10"

8"

6"

4"

2"

0"

2"

4"

6"

8"

10"

0 908070605040302010

PDF417 10 mils

Data Matrix 10 mils

0.15mm/6 mils

0.25 mm / 10 mils

100% contrast

EAN/UPC

0.5 mm / 20 mils

EA20X Extended Range Area Imager Minimum Reading Distances: This
graphic does not include the 0.2 cm (0.08 in) setback for the CK3.

25

20

15

10

5

0

5

10

15

20

25

cm

CK3 Mobile Computer User’s Manual 83

Appendix A — Specifications

EX25 Near-Far Range Area Imager Reading Distances.

1D Symbologies Minimum Reading Distances With 0.24 cm (0.09 in)
Setback*

Symbology Density Minimum Distance Maximum Distance

Code 39 0.1 mm (3.8 mils)

EAN 100% 0.33 mm 22.24 cm (7.96 in) 99.76 cm (39.28 in)

* Minimum reading distances are measured in the dark (0 lux).

0.25 mm (10 mils)

0.5 mm (20 mils)
1 mm (40 mils)

1.3 mm (51 mils)

2.5 mm (100 mils)

18.24 cm (7.18 in)

18.24 cm (7.18 in)

19.24 cm (7.57 in)

40.24 cm (15.84 in)

100.24 cm (39.46 in)

130.24 cm (51.27 in)

31.76 cm (12.51 in)

68.76 cm (27.07 in)

109.76 cm (43.22 in)

219.76 cm (86.52 in)

309.76 cm (121.96 in)

429.76 cm (169.20 in)

84 CK3 Mobile Computer User’s Manual

Appendix A — Specifications

0" 32

in

"

80

"

64

"

48

"

32

"

16

"

0

"

16

"

32

48 "

"

64

"

80

16

100% EAN
contrast UPC

0.25 mm
10 mils

0.5 mm / 20 mils

40

080

"

"

69 cm

27.2"

"

48

100 cm

39.4"

110 cm

43.3"

1 mm / 40 mils

120 160

"

64"80

220 cm

86.6"

200 240 280 320 360 400 440

112

96 "

2.54 mm / 100 mils

"

128

144"160

"

"

"

174

200

160

120

80

40

0

40

80

120

160

430 cm

169.3"

200

cm

EX25 Near-Far Range Imager 1D Minimum Reading Distances: This graphic
does not include the 0.24 cm (0.09 in) setback for the CK3.

CK3 Mobile Computer User’s Manual 85

Appendix A — Specifications

1D Symbologies Typical Reading Distances With 0.24 cm (0.09 in)
Setback*

Symbology Density Minimum Distance Maximum Distance

Code 39 0.25 mm (10 mils)

EAN 100% 0.33 mm 20.24 cm (7.78 in) 109.76 cm (43.22 in)

* Typical reading distances are measured in an office environment (200 lux).
** as long as the bar code label fits in the reading area

0.5 mm (20 mils)
1 mm (40 mils)

1.4 mm (55 mils)

2.5 mm (100 mils)

16.24 cm (6.21 in)

18.24 cm (7.00 in)

18.24 cm (7.00 in)**

20.24 cm (7.78 in)**

20.24 cm (7.78 in)**

89.76 cm (35.34 in)

179.76 cm (70.77 in)

389.76 cm (153.45 in)

479.76 cm (188.89 in)

869.76 cm (342.43 in)

86 CK3 Mobile Computer User’s Manual

160

Appendix A — Specifications

"

"

0"32

in

"

64

"""

"

128

96

"

160

192 224 256 288 320 352

"

"

"

"

400

128

96

64

32

0

32

64

96

128

160

"

"

"

"

"

"

"

"

"

"

100% EAN
contrast UPC

0.25 mm

90 cm

10 mils

35.4"

0.5 mm / 20 mils

080

110 cm

43.3"

180 cm

70.9"

1 mm / 40 mils

240 480 320 560 400 880

160

390 cm

153.5"

2.54 mm / 100 mils

640 720 800

870 cm

342.5"

320

240

160

80

0

80

160

240

320

400

cm

EX25 Near-Far Range Imager 1D Typical Reading Distances: This graphic does
not include the 0.24 cm (0.09 in) setback for the CK3.

CK3 Mobile Computer User’s Manual 87

Appendix A — Specifications

2D Symbologies Typical Reading Distances With 0.24 cm (0.09 in)
Setback*

Symbology Density Minimum Distance Maximum Distance

DataMatrix 0.25 mm (10 mils)

* Typical reading distances are measured in an office environment (200 lux).
** as long as the bar code label fits in the reading area

1.4 mm (55 mils)

2.5 mm (100 mils)

3.5 mm (140 mils)
5 mm (200 mils)

20.24 cm (7.96 in)**

20.24 cm (7.96 in)**

20.24 cm (7.96 in)**

20.24 cm (7.96 in)**

20.24 cm (7.96 in)**

73.76 cm (29.04 in)

339.76 cm (133.77 in)

679.76 cm (267.63 in)

789.76 cm (310.93 in)

1199.76 cm (472.02 in)

88 CK3 Mobile Computer User’s Manual

160

"

in

0"32

Appendix A — Specifications

"

"

64

"""

"

96

128

"

192 224 256 288 320 352

160

"

"

"

"

400

"

128

0.25 mm / 10 mils
74 cm

29.1"

1.4 mm / 55 mils

080

340 cm

133.9"

2.5 mm / 100 mils

3.5 mm / 140 mils

240 480 320 560 400 880

160

680 cm

267.7"

790 cm
311"

640 720 800

cm

128

160

"

96

"

64

"

32

"

0

"

32

"

64

"

96

"

"

EX25 Near-Far Range Imager 2D Typical Reading Distances: This graphic
does not include the 0.24 cm (0.09 in) setback for the CK3.

320

240

160

80

0

80

160

240

320

400

CK3 Mobile Computer User’s Manual 89

Appendix A — Specifications

Accessories

You can use these accessories (sold and ordered separately) with
the CK3. To order accessories, contact your local Intermec sales
representative.

Battery (AB17, AB18)

The AB17 standard battery and AB18 extended battery provide main
power to the CK3.

Quad Charger (AC20)

The AC20 quad charger charges up to four CK3 batteries at one time.

Single Dock (AD20)

The AD20 single dock charges a spare CK3 battery and powers your
CK3 while providing communications through a serial, USB client, or
USB host adapter port.

Ethernet Multidock (AD21)

The AD21 ethernet multidock provides ethernet connectivity and
power to up to four CK3 computers at one time.

Charge-Only Multidock (AD22)

The AD22 charge-only multidock charges up to four CK3 computers
at one time.

Vehicle Dock (AV10)

Use the AV10 vehicle dock to hold and charge your CK3 while you are
using it on a vehicle.

Vehicle Battery Adapter (AE33)

Use the AE33 vehicle battery adapter to provide power to your CK3
from your vehicle. To use the vehicle battery adapter, you also need
the AA23 power adapter.

Audio Adapter (AA20)

Use the audio adapter to connect an audio device, such as a headset,
to your CK3.

RS-232 Adapter (AA21)

Use the RS-232 adapter to connect RS-232 devices to your CK3.

90 CK3 Mobile Computer User’s Manual

Chapter 2 — Connecting and Configuring the CK3

Connecting to a Bluetooth Scanner

You can connect to an Intermec Bluetooth scanner, such as the SF51
or SR61, using one of these methods:

• Scan the association bar code label that ships with the CK3.

• Run the Wireless Scanning Wizard.

To connect to a Bluetooth scanner with the association label

1 Make sure that the Bluetooth radio on your CK3 is enabled and

that your CK3 is visible and connectable.

2 Make sure that your Bluetooth scanner is on.

3 With your Bluetooth scanner, scan the Bluetooth association bar

code label that ships with the CK3.

4 When prompted, enter the passcode for your scanner. The default

passcode for Intermec Bluetooth scanners is 0000.

5 Tap Finish.

To connect to a Bluetooth scanner with the Wireless Scanning Wizard

1 Select Start > Settings > the System tab > Wireless Scanning.

2 Follow the onscreen instructions to connect to a scanner.

CK3 Mobile Computer User’s Manual 31

Chapter 2 — Connecting and Configuring the CK3

Configuring Bluetooth Communications for Wireless
Printing

To configure your CK3 for Bluetooth wireless printing, you need to:

• make sure Bluetooth power is on. For help, see the procedure in

“Configuring Bluetooth Communications” on page 29.

• create an application that opens the wireless printing COM port
on your CK3. For help, see the Bluetooth Resource Kit, part of the
Intermec Developer Library (IDL), available from the Intermec
web site at www.intermec.com/idl.

• select the current wireless printer on the CK3. For help, see the
next procedure.

To select the current wireless printer

1 Select Start > Settings > the System tab > Wireless Printing.

2 Tap Search to find a printer, or tap Manual to enter a device

address. Follow the onscreen instructions to select the current
wireless printer.

3 (Optional) Tap Print Test Page. The printer prints out the test

page.

Note: You can also print wirelessly using Microsoft APIs with
Bluetooth extensions for Winsock and Bluetooth virtual COM ports.
For help, see the IDL, available from the Intermec web site at

www.intermec.com/idl.

32 CK3 Mobile Computer User’s Manual

Chapter 2 — Connecting and Configuring the CK3

Connecting to a Bluetooth Audio Device

Use the Bluetooth Audio applet to discover, activate, and connect to
Bluetooth audio devices such as a Bluetooth headset.

To connect to a Bluetooth audio device

1 Select Start > Settings > the System tab > Bluetooth Audio. The

Bluetooth Audio screen appears.

2 Follow the onscreen instructions to connect to a Bluetooth audio

device.

Configuring Ethernet Communications

You connect your CK3 to your Ethernet network with an ethernet
cable and one of these accessories:

• AD20 single dock with an AA12 ethernet adapter

• AD21 ethernet multidock

To use your CK3 in an Ethernet network

1 Connect your CK3 to an ethernet network with an AD20 or AD21.

Ethernet communications is automatically enabled on your CK3.

2 Configure these network parameters:

• If you have a DHCP server, enable DHCP.

• If you do not have a DHCP server, set these parameters:

a IP address

b Subnet mask

CK3 Mobile Computer User’s Manual 33

Chapter 2 — Connecting and Configuring the CK3

c Default router

3 If necessary, set these parameters:

• Primary and secondary DNS servers

• Primary and secondary WINS servers

4 Make sure that your CK3 is communicating with the network and

that the network can see your CK3.

Using Serial and USB Communications

You can use these CK3 accessories to transmit data to and receive data
from another device through serial or USB communications:

• AD20 single dock

• AV10 vehicle dock

• AA21 RS-232 adapter

For more information about these accessories and how to order them,
see “Accessories” on page 90.

Checking the Status of Your Wireless Connection

After you configure your wireless settings, you can use iConnect to
check the status of your connection. You can also use iConnect to
configure the network settings and test the connection of your CK3
against the network.

To check the status of your wireless connection

1 Tap the iConnect icon ( ) in the lower right corner of the Today

screen.

2 From the iConnect menu, select Status > Wireless. The Wireless

Status screen appears and checks the connection.

To configure the network settings

• From the iConnect menu, tap Tools > Wireless Settings.

To test the connection of your CK3 against your network

• From the iConnect menu, select Tools > Ping Test.

34 CK3 Mobile Computer User’s Manual

Chapter 2 — Connecting and Configuring the CK3

Viewing Detailed 802.11b/g Radio Connection Information

Use the ISpyWiFi utility to view detailed information for your 802.11
radio connection. You can also use ISpyWiFi to scan for access points
in your network and ping for detailed information.

You start the ISpyWiFi utility using the iConnect icon or File
Explorer. With File Explorer, you can also create a shortcut to start the
utility from the CK3 desktop.

To start the ISpyWiFi utility

• Tap the iConnect icon ( ) in the lower right corner of the Today

screen and select Status > Wireless > the Advanced button.

Or,

1 Tap Start > File Explorer.

2 Tap the arrow next to My Documents and select My Device.

CK3 Mobile Computer User’s Manual 35

Chapter 2 — Connecting and Configuring the CK3

3 Tap the Windows folder and scroll down to find ISpyWiFi.

4 Tap ISpyWifi. The ISpyWiFi utility starts.

To add an ISpyWiFi shortcut to the CK3 Programs folder

1 Tap and hold your stylus on the ISpyWiFi executable until the

pop-up menu appears.

2 Select Copy from the pop-up menu.

3 Navigate to the Windows\Start Menu\Programs folder.

4 Tap and hold the stylus in the empty area at the bottom of the

screen until the pop-up menu appears.

36 CK3 Mobile Computer User’s Manual

Chapter 2 — Connecting and Configuring the CK3

5 Select Paste Shortcut.

6 Close File Explorer.

7 Select Start > Programs. The ISpyWiFi shortcut appears in the

programs list.

For more information about the ISpyWiFi tabs, see “Understanding

ISpyWiFi” on page 92.

Configuring Wireless Security

The CK3 provides four types of security for your wireless network:

• Wi-Fi Protected Access 2 (WPA2™)

• Wi-Fi Protected Access (WPA)

• 802.1x

• WEP

This section explains how to configure wireless security on your CK3.
If you choose not to use security, see “Disabling Security” on

page 49. Intermec always recommends that you implement security.

You must use either Funk or Microsoft security to implement your
security solution. For details, see the next section, “Choosing

Between Funk and Microsoft Security.”

CK3 Mobile Computer User’s Manual 37

Chapter 2 — Connecting and Configuring the CK3

If you are using WPA-802.1x, WPA2-802.1x, or 802.1x security, this
section also assumes that your authentication server and
authenticators are properly configured. For more information on

802.1x security, see the MobileLAN™ secure 802.1x Security Solution

Installation Guide (P/N 073134) available at www.intermec.com.

Note: Your security choice does not depend on your authentication
server. For example, you can choose Funk security if you use
Microsoft Active Directory

®

to issue certificates.

Choosing Between Funk and Microsoft Security

The CK3 supports both Funk and Microsoft security. The option you
choose depends on your network security needs.

Understanding Microsoft and Funk Security

Security Choice Description

Microsoft Microsoft security dynamically selects wireless networks

based on your preferences. If you are primarily using the
CK3 to connect to WiFi hotspots, you may want to use
Microsoft security.

To use Microsoft security, you need to select it as your
security choice. For help, see “Selecting Microsoft as

Your Security Choice” on page 43.

Funk (default) Funk security offers features that are similar to Microsoft

security, but Funk also offers these features:

• CCX v2.0 compliance

• Support for LEAP and TTLS

• Configuration of up to four profiles

If you are using the CK3 in a static environment that
requires a high level of security, you should use Funk
security.

To use Funk security, you need to select a profile. For help,
see the next section, “Selecting a Funk Security Profile.”

38 CK3 Mobile Computer User’s Manual

Chapter 2 — Connecting and Configuring the CK3

Selecting a Funk Security Profile

You can define up to four profiles for Funk security. Different profiles
let your CK3 communicate in different networks without having to
change all of your security settings. For example, you may want to set
up one profile for the manufacturing floor and one for the
warehouse. By default, the active profile is Profile 1.

Note: You can also use the Profile Wizard to configure most wireless
security settings. To start the Profile Wizard, tap the iConnect icon
( ) in the lower right corner of the Today screen and select Tools >
Wireless Settings.

To select a Funk security profile

1 Start Intermec Settings.

2 Choose Communications > 802.11 Radio > Funk Security.

3 Tap a profile to expand it.

4 (Optional) In the Profile Label text box, enter a meaningful name

for your profile.

5 Configure your security settings. For help, see the next sections.

6 Repeat Steps 3 through 5 for each profile you want to define.

7 Select one profile as the active profile by tapping Active Profile

and choosing a profile from the list.

8 Save your settings.

Configuring WPA Security With Funk Security

Use these procedures to set WPA-802.1x, WPA2-802.1x, WPA-PSK, or
WPA2-PSK security on your CK3 with Funk security.

To configure WPA-802.1x or WPA2-802.1x with Funk security

1 Make sure the communications and radio parameters on your

CK3 are configured.

2 Make sure Funk is selected as your security choice.

3 Start Intermec Settings.

4 Choose Communications > 802.11 Radio > Funk Security.

5 Select the profile you want to configure.

CK3 Mobile Computer User’s Manual 39

Chapter 2 — Connecting and Configuring the CK3

6 For Association, choose WPA or WPA2. Encryption

automatically defaults to TKIP or AES, respectively.

7 For 8021x, choose TTLS, PEAP, EAP-FAST, or TLS and press

Enter.

8 If you choose TTLS or PEAP:

a For Prompt for Credentials, choose Enter credentials now.

Note: You can use Prompt for Credentials to troubleshoot
your network connection.

b Tap User Name, enter your user name, and press Enter.

c Tap User Password, enter your password, and press Enter.

d For Validate Server Certificate, choose Yes and press Enter.

Note: The correct date must be set on your CK3 when you
enable Validate Server Certificate.

If you choose TLS:

a Load a user and root certificate on your CK3. For help, see

“Loading a Certificate” on page 47.

b Enter a User Name and Subject Name.

c For Validate Server Certificate, choose Yes and press Enter.

d (Optional) To increase your level of security, enter a Server 1

Common name and a Server 2 Common name.

9 Save your settings and exit Intermec Settings.

To configure WPA or WPA2 with Funk security

1 Make sure the communications and radio parameters on your

CK3 are configured.

2 Make sure Funk is selected as your security choice.

3 Start Intermec Settings.

4 Choose Communications >

802.11 Radio > Funk Security.

5 Select the profile you want to configure.

6 For Association, choose WPA or WPA2 and press Enter.

40 CK3 Mobile Computer User’s Manual

Chapter 2 — Connecting and Configuring the CK3

7 For 8021x, choose None and press Enter.

8 For Pre-Shared Key, enter the pre-shared key or passphrase.

The pre-shared key must be a value of 32 hex pairs preceded by 0x
for a total of 66 characters. The value must match the key value on
the access point. The passphrase must be from 8 to 63 characters.
After you enter a passphrase, the CK3 internally converts it to a
pre-shared key.

This value must match the passphrase on the authenticator.

9 Save your settings and exit Intermec Settings.

Configuring 802.1x Security With Funk Security

1 Make sure the communications and radio parameters on your

CK3 are configured.

2 Make sure Funk is selected as your security choice.

3 Start Intermec Settings.

4 Choose Communications > 802.11 Radio > Funk Security.

5 Select the profile you want to configure.

6 For Association, choose Open and press Enter.

7 For Encryption, choose WEP and press Enter.

8 For Authentication, choose TTLS, PEAP, or TLS and press

Enter.

9 If you choose TTLS or PEAP:

a Tap User Name, enter your user name, and press Enter.

b Tap Password prompt, choose Enter password now, and

press Enter.

Note: You can use Password prompt to troubleshoot your

network connection.

c Tap User Password, enter your password, and press Enter.

d For Validate Server Certificate, choose Yes and press Enter.

CK3 Mobile Computer User’s Manual 41

Chapter 2 — Connecting and Configuring the CK3

If you choose TLS:

a Load a user and root certificate on your CK3. For help, see

“Loading a Certificate” on page 47.

b For Validate Server Certificate, choose Yes and press Enter.

c Enter a User Name and Subject Name.

d (Optional) To increase your level of security, enter a Server 1

Common name and a Server 2 Common name.

10 Save your settings and exit Intermec Settings.

Configuring LEAP Security on Your CK3

1 Make sure the communications and radio parameters on your

CK3 are configured.

2 Make sure Funk is selected as your security choice.

3 Start Intermec Settings.

4 Choose Communications > 802.11 Radio > Funk Security.

5 Select the profile you want to configure.

6 For 8021x, choose LEAP and press Enter.

7 For Association, choose Open, WPA, WPA2, or Network EAP

and press Enter. Encryption automatically defaults to TKIP if you
choose WPA, AES if you choose WPA2, and WEP if you choose
Open or Network EAP.

8 For Prompt for Credentials, choose Enter credentials now.

9 Tap User Name, enter your user name, and press Enter.

10 Tap User Password, enter your password, and press Enter.

11 Save your settings and exit Intermec Settings.

Configuring Static WEP Security With Funk Security

1 Make sure the communications and radio parameters on your

CK3 are configured.

2 Make sure Funk is selected as your security choice.

3 Start Intermec Settings.

4 Choose Communications > 802.11 Radio > Funk Security.

5 Select the profile you want to configure.

42 CK3 Mobile Computer User’s Manual

Chapter 2 — Connecting and Configuring the CK3

6 For Association, choose Open and press Enter.

7 For Encryption, choose WEP and press Enter.

8 For 8021x, choose None.

9 Define a value for the keys you want to use. You can define up to

four keys (Key 1 through Key 4).

Enter an ASCII key or a hex key that is either 5 bytes or 13 bytes
long depending on the capability of the radio. Set a 5- byte value
for 64-bit WEP or a 13-byte value for 128-bit WEP. Hex keys must
be preceded by 0x and contain 5 or 13 hex pairs.

10 For Transmit key, choose the key you want to use for

transmitting data.

11 Save your settings and exit Intermec Settings.

Selecting Microsoft as Your Security Choice

The default security setting is Funk. If you want to use Microsoft
security, you need to select it as your security choice. After you select
Microsoft as your security choice, you will be prompted to save your
settings and reset your CK3 for your change to take effect.

With Microsoft as your security choice, you can configure:

• WPA

• 802.1x

• Static WEP

To select Microsoft security as your security choice

1 Select Start > Settings > the System tab > Intermec Settings. The

Intermec Settings application appears.

2 Select Communications > 802.11 Radio > Security Choice.

3 From the Security Choice list, select Microsoft Security and save

your settings. An alert box appears telling you that you must save
your settings and warm boot the CK3 for the new security choice
to take effect.

4 Tap Yes. The CK3 resets and starts with Microsoft Security as the

Security Choice.

CK3 Mobile Computer User’s Manual 43

Chapter 2 — Connecting and Configuring the CK3

Configuring WPA Security With Microsoft Security

Use these procedures to set WPA-802.1x and WPA-PSK security on
your CK3 with Microsoft security.

To enable WPA-802.1x with Microsoft security

1 Make sure the communications and radio parameters on your

CK3 are configured.

2 Start Intermec Settings.

3 Choose Communications > 802.11 Radio > Microsoft Security.

4 For Infrastructure Mode, choose Infrastructure.

5 For Network Authentication, choose WPA. Data Encryption

automatically defaults to TKIP.

6 For 802.1x Authentication, choose either TLS or PEAP.

7 If you choose TLS:

a Select Properties and tap the Run App button. The Auth.

Settings dialog box appears.

b Tap the Select button.

c Select your certificate from the list and press Enter. The User

Logon dialog box appears.

d Enter a User Name and Domain and press Enter.

If you choose PEAP:

a Select Properties and tap the Run App button. The Auth.

Settings box appears.

b Select Validate Server and press Enter. When the radio starts

to authenticate, the Network Password dialog box appears.

c Enter a User Name and Password and select Save Password.

d (Optional) In the Domain field, enter the Active Directory

domain associated with the user account.

e Press

Enter.

8 Save your settings and exit Intermec Settings.

44 CK3 Mobile Computer User’s Manual

Chapter 2 — Connecting and Configuring the CK3

To enable WPA-PSK With Microsoft Security

1 Make sure the communications and radio parameters on your

CK3 are configured.

2 Start Intermec Settings.

3 Choose Communications > 802.11 Radio > Microsoft Security.

4 For Infrastructure Mode, choose Infrastructure.

5 For Network Authentication, choose WPA-PSK. Data

Encryption automatically defaults to TKIP.

6 For Pre-Shared Key, enter the pre-shared key or the passphrase.

The pre-shared key must be a value of 32 hex pairs preceded by
0x for a total of 66 characters. The value must match the key value
on the authenticator. The passphrase must be from 8 to 63
characters. After you enter a passphrase, the CK3 internally
converts it to a pre-shared key.

This value must match the passphrase on the authenticator.

7 Save your settings and exit Intermec Settings.

Configuring 802.1x Security With Microsoft Security

1 Make sure the communications and radio parameters on your

CK3 are configured.

2 Start Intermec Settings.

3 Choose Communications > 802.11 Radio > Microsoft Security.

4 For Infrastructure Mode, choose Infrastructure.

5 For Network Authentication, choose Open.

6 For Data Encryption, choose WEP.

7 For 802.1X Authentication, choose TLS or PEAP.

8 If you choose TLS:

a Select Properties and tap the Run App button. The Auth.

Settings box appears.

b Tap the Select button.

c Select your certificate from the list and press Enter. The User

Logon dialog box appears.

CK3 Mobile Computer User’s Manual 45

Chapter 2 — Connecting and Configuring the CK3

d Enter a User Name and a Domain. and press Enter.

If you choose PEAP:

a Select Properties and tap the Run App button. The Auth.

Settings box appears.

b Select Validate Server and press Enter. When the radio starts

to authenticate, the Network Password dialog box appears.

c Enter a User Name and Password and select Save Password.

d (Optional) In the Domain field, enter the domain.

e Press Enter.

9 For Network Key Setting, choose Automatic.

10 Save your settings and exit Intermec Settings.

Configuring Static WEP Security With Microsoft Security

1 Make sure the communications and radio parameters on your

CK3 are configured.

2 Start Intermec Settings.

3 Choose Communications > 802.11 Radio > Microsoft Security.

4 For Network Authentication, choose Open.

5 For Data Encryption, choose WEP.

6 For Network Key Setting, choose Enter Key and Index.

7 For Network Key Value, enter an ASCII key or a hex key that is

either 5 bytes or 13 bytes long depending on the capability of the
radio.

Set a 5-byte value for 64-bit WEP or a 13-byte value for 128-bit
WEP. Hex keys must be preceded by 0x and contain 5 or 13 hex
pairs.

8 For Network Key Index, select the key you want to use for data

transmission.

9 Save your settings and exit Intermec Settings.

46 CK3 Mobile Computer User’s Manual

Loading a Certificate

If you choose to use transport layer security (TLS) with WPA or 802.1x
security, you need a unique client certificate on the CK3 and a trusted
root certificate authority (CA) certificate. Certificates are pieces of
cryptographic data that guarantee a public key is associated with a
private key. They contain a public key and the entity name that owns
the key. Each certificate is issued by a certificate authority.

To import a certificate

1 Tap the iConnect icon ( ) in the lower right corner of the Today

screen. The iConnect pop-up menu appears.

2 Select Tools > Wireless Settings. The Profile Wizard appears.

3 Tap Edit Selected Profile > the Security tab.

Chapter 2 — Connecting and Configuring the CK3

4 For 8021x Security, select PEAP, TLS, or TTLS.

CK3 Mobile Computer User’s Manual 47

Chapter 2 — Connecting and Configuring the CK3

5 Tap Get Certificates.

6 To import a root certificate:

a Tap the <<< button next to the Import Root Certificate field

to select the root certificate (DER-encoded .cer file) to import.

b Click Import Root Cert to install the selected certificate.

To import a user certificate:

a Tap the <<< button next to the Certificate Path field to select

the user certificate (DER-encoded .cer file without the private
key) to import.

b Tap the <<< button next to the Key Path field to select the

private key (.pvk file) which corresponds to the user certificate
you selected.

To import a certificate from an IAS server:

a Tap Web Enrollment.

b Enter the User, Password, and Server (IP address) to log into

the server.

c Tap OK. A dialog box appears asking if you want to load the

root certificate.

d Tap OK. The Enrollment Tool message box appears telling you

that the certificate has been added.

e Tap OK to close the message box.

48 CK3 Mobile Computer User’s Manual

Disabling Security

If you choose not to use security with your wireless network, you can
disable it on the CK3. Intermec recommends that you always set
security in your network.

To disable security

1 Open Intermec Settings.

2 Choose Communications > 802.11 Radio > Microsoft Security.

3 For Network Authentication, choose Open.

4 For Data Encryption, choose Disabled.

5 Close Intermec Settings.

Chapter 2 — Connecting and Configuring the CK3

CK3 Mobile Computer User’s Manual 49

Chapter 2 — Connecting and Configuring the CK3

50 CK3 Mobile Computer User’s Manual

3

Developing and Installing
Applications

This chapter contains guidelines for developing
applications for the CK3 and contains these sections:

• Developing Applications for the CK3

• Installing Applications on the CK3

• Freeing Up Virtual Memory for Applications

• Launching an Application Automatically

• Upgrading the System Software

51

Chapter 3 — Developing and Installing Applications

Developing Applications for the CK3

The CK3 runs applications programmed in Microsoft Visual Studio

2005. You can also use Microsoft eMbedded Visual C++ 4.0 to

program applications, but some features may not be available. Use
this section to understand the hardware and software you need to
develop applications for the CK3.

Use the Intermec resource kits to develop new applications to run on
the CK3. The Intermec resource kits are a library of C++ and .NET
components grouped by functionality that you can use to create
applications for the computer. The resource kits are part of the
Intermec Developer Library (IDL), and can be downloaded from the
Intermec IDL web site at www.intermec.com/idl.

To use the resource kits, you need these hardware and software
components:

• Pentium desktop, 400 MHz or later

• Windows 2000 (Service Pack 2 or later) or Windows XP (Home,

Professional, or Server)

• For native and managed development, Microsoft Visual Studio
2005

• 128 MB RAM (196 MB recommended)

• 360 MB hard drive space for minimum installation (720 MB for

complete)

• CD-ROM drive compatible with multimedia desktop specification

• VGA or higher-resolution monitor (Super VGA recommended)

• Microsoft Mouse or compatible pointing device

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Chapter 3 — Developing and Installing Applications

Installing Applications on the CK3

You can install applications on your CK3 using one of these methods:

• Package your application as a cabinet (.cab) file.

• Send the .exe file (simple applications, only) to the CK3.

• Copy a directory structure that contains the application,

supporting files, DLLs, images, and data files.

Intermec recommends using .cab files to install your applications.
The CK3 uses standard Windows Mobile .cab files and can install
third-party .cab files. You can program your .cab file to install your
application to one of these memory locations on your CK3:

• Object Store or Flash File Store. The Object Store is a
DiskOnChip® flash that looks like a disk. The Flash File Store is
an area of storage which is embedded in a section of the system
flash memory. This storage is not erased during a reset, although
it may be erased during the reflashing process. In addition to
storing applications and data files, you can also store persistent
registry information to the Flash File Store region.

• Optional microSD card. If you are using a microSD card, this
should be the primary location to place application installation
files. The microSD card creates the Storage Card folder (SDMMC)
on the CK3. For help using a microSD card, see “Using a

microSD Card” on page 21.

• Non-volatile Flash File Store. Use the small non-volatile Flash File
Store region to hold .cab files that rebuild the system at clean boot
or install applications from a .cab file into the Flash File Store so
that they are “ready-to-run” when you perform a clean boot. The
flash in the system has a limited number of write cycles, so do not
use the Flash File Store for excessive writing.

Files copied to any of these locations are safe when you cold boot the
CK3 as long as the AutoRun system is installed in the appropriate
location. For more information about AutoRun, see the Intermec
Developer’s Library (IDL) Resource Kit Developer’s Guide available
from www.intermec.com/idl.

When you copy a .cab file to the \CabFiles folder, the folder
automatically extracts that .cab file on every cold boot.

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Chapter 3 — Developing and Installing Applications

You can use these methods to install files and applications on your
CK3:

• SmartSystems Foundation

• ActiveSync

• microSD card

• FTP server

• Wavelink Avalanche

The following sections explain how to use each process to install your
application on the CK3.

Installing Applications Using SmartSystems Foundation

Your CK3 is SmartSystems-enabled, which lets you use the
SmartSystems console to install Intermec applications on your
CK3. The console is part of SmartSystems Foundation. For more
information, go to the Intermec web site at www.intermec.com/

SmartSystems.

To install an application using the SmartSystems console

1 Download the application to your PC.

2 Double-click the application. The application appears in the

SmartSystems console in the Software Vault.

3 Drag the application to each CK3 in your network or to a group of

CK3s in a folder.

Installing Applications Using Microsoft ActiveSync

You can send applications from your PC to your CK3 using Microsoft
ActiveSync.

To install an application using Microsoft ActiveSync

1 On your PC, copy the .cab file you want to download to your CK3.

54 CK3 Mobile Computer User’s Manual

Chapter 3 — Developing and Installing Applications

2 Create an ActiveSync connection between your PC and CK3. For

help, see “Connecting to a PC” on page 26.

3 Click Explore. The Mobile Device window opens.

4 Double-click My Windows Mobile-Based Device.

5 Navigate to the folder you want to copy the .cab file to, and paste

the .cab file in the folder.

6 Clean boot the CK3. For help, see “Clean Booting the CK3” on

page 74.

7 On your CK3, tap Start > Programs > File Explorer and navigate

to the location of the .cab file.

8 Tap the .cab file to install it.

Installing Applications Using a microSD Card

Using a microSD card is the best method for installing applications.

To install applications using the storage card

1 Suspend the CK3 and remove the microSD card.

2 Insert the microSD card into a microSD adapter card and then

place it in the storage card reader connected to your PC.

3 Copy your application file to the microSD card.

4 Remove the microSD card from the adapter card and insert it into

the CK3.

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Chapter 3 — Developing and Installing Applications

5 On your CK3, navigate to the storage card folder and run your

application.

Installing Applications Using the FTP Server

The CK3 has a built-in FTP Server that connects to a network through
Ethernet, 802.11 b/g, or Bluetooth communications. You can use the
server to transfer your application file to the computer. Another
benefit of using the FTP server is that you can create FTP scripts to
automate the process of copying your files to the computer. This
option is useful when you need to send files to a large number of
computers.

The easiest way to manage the FTP server is to enable the FTP menu
within iConnect.

To enable the FTP menu

• Create this DWORD registry key and set it to a value of 1:

HKEY_CURRENT_USER\Software\iConnect2\IConnect\Settings\ShowFTPMenu

The iFTP menu is available the next time your start iConnect.

To manage the state of the FTP server

• Modify these existing registry keys:

HKEY_CURRENT_USER\Software\iConnect2\IConnect\Settings\FtpAutoStart
HKEY_CURRENT_USER\Software\iConnect2\IConnect\Settings\FtpHeartbeat

Where 1 = enable and 0 = disable.

Installing Applications Using Wavelink Avalanche

You can use the Wavelink Avalanche device management system to
install applications on all of your wireless CK3 computers. To use
Wavelink Avalanche, you need to install the Avalanche Enabler on
your CK3.

To install the Avalanche Enabler on your CK3

1 Tap Start > File Explorer > Windows > InstallSelect. The

InstallSelect utility starts.

2 Make sure that Avalanche Enabler is selected.

3 Tap Apply. You CK3 clean boots and Avalanche Enabler is

installed.

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Chapter 3 — Developing and Installing Applications

Each time the Avalanche Enabler is activated (typically on a reset), the
CK3 attempts to connect to the Avalanche Agent. When the CK3
connects to the agent, the agent determines whether an update is
available and immediately starts the software upgrade, file transfer, or
configuration update.

Note: If you manually activate the Avalanche Enabler on the CK3, you
may be prompted for a password when you exit the Avalanche
Enabler. The default password is leave.

To remotely manage the CK3 with Avalanche

1 Install software packages and updates for the CK3 using the

Avalanche Administrative console.

2 Schedule the CK3 updates or manually initiate an update using

the Avalanche Administrative console.

For more information on using Wavelink Avalanche, contact your
local Intermec representative or visit the Wavelink web site at

www.wavelink.com.

Freeing Up Virtual Memory for Applications

You can use the InstallSelect application to free up virtual memory
and create more space to load and run custom applications.

Note: InstallSelect is designed for use only by administrators,
developers, integrators, or Intermec service representatives. Do not
run InstallSelect while using any other applications.

When you free up virtual memory, you reduce the amount of virtual
memory used by portions of the SmartSystems Platform Bundle
(SSPB) by removing value-added software features. Be sure to back up
any related files that you want before you use the InstallSelect
application. For more information on SSPB, see “Upgrading the

System Software” on page 61.

Removing software features may result in loss of computer
functionality or the ability to manage device settings. Contact
your Intermec service representative for information about each
software feature before making changes.

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Chapter 3 — Developing and Installing Applications

To free up virtual memory

1 Go to Start > Programs > File Explorer.

2 Tap the arrow next to My Documents and select My Device.

3 Tap the Windows folder and scroll down to find InstallSelect.

4 Tap InstallSelect. The Install Select application starts and

displays a Caution message box.

5 Tap OK to close the box.

6 Clear the check box of any components you do not want installed

after a clean boot. For a description of each component, see the
next table.

By default, components already installed on the computer are
automatically checked to be installed again after you perform a
clean boot.

7 Tap Apply to initiate the clean boot and install only the files that

are selected.

58 CK3 Mobile Computer User’s Manual