Intermec Technologies BTM311, BTS080 2 Users manual
Compliance Statement Insert
Device Name: AC, DC Portable, Van, Wall Mount Printer Model Number: 6820
The responsible party for the compliance of this device is: Intermec Technologies Corporation
6001 36
Everett, WA 98203
USA
CAUTION: See users guide instructions for handling, charging, and replacing batteries. Failure to follow those instructions can result
in personal injury, fire, or battery explosion.
This product conforms to the following approvals. The user(s) of this product are cautioned to use accessories and peripherals
approved by Intermec Technologies Corporation. The use of accessories other than those recommended, or changes to this product that
are not approved by Intermec Technologies Corporation, may void the compliance of this product and may result in the loss of the users
authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
FCC Digital Emissions Compliance
This equipment has been tested and found to comply with the limits for a Class B digital device, pur suant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measur es:
• Reorient or relocate the radio of television receiving antenna.
• Increase the separation between the computer equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the radio or television receiver is connected.
• Consult the dealer or an experienced radio television technician for help.
Canadian Digital Apparatus Compliance
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
Radio Wave Exposure Information for Model 6820 Configurations with Bluetooth Radio
The Model 6820 Printer has been designed to comply with applicable safety requirements for exposure to radio waves. These requirements are based on
scientific guidelines that include safety margins designed to assure the safety of all persons, regardless of age and health.
The Model 6820 Printer with the Bluetooth option has been evaluated using the FCC Maximum Permissible Exposure (MPE) exposure guidelines when used
with the Intermec accessories supplied or designated for this product. Use of other accessories may not ensure compliance with FCC RF exposure guidelines.
Users should maintain 20 cm (approximately 8 inches) of clearance between themselves and the 6820 Printer when using the Bluetooth radio interface.
th
Avenue West
578-100-026 Revision E Page 1 of 3
*578-100-026E*
*578-100-026E*
DECLARATION OF CONFORMITY
(According to ISO/IEC Guide 22 and EN 45014)
THE PRODUCT HEREWITH COMPLIES WITH THE REQUIREMENTS OF :
THE LOW-VOLTAGE DIRECTIVE 73/23/EEC.
THE EMC DIRECTIVE 89/336/EEC.
THE R&TTE DIRECTIVE 1999/05/EC.
Manufacturer’s Name: European Representative:
Intermec Technologies Corporation Intermec International Incorporated
6001 36
Everett, WA 98203 Reading, Berkshire
USA RG1 8BT England
Declares that the product listed below:
Product Type: ITE/Residential, Commercial, and Light Industrial
Product Name: 6820 DC Portable, Van, Wall Mount Printers
Model Number: 6820 Product Options: ALL
Beginning Serial Number: All Date Issued: August 10, 2005
Conforms to the following product specifications:
Safety: IEC 60950-1 / EN 60950-1
EMC: EN 55022 : 1998 / CISPR Publication 22 : 1997, Class B Limits and Methods
EN 55024 : 1998 (CISPR 24) Information Technology Equipment – Immunity Characteristics –
Limits and Methods of Measurement
EN 61000-4-2 : 1995 – Electrostatic Discharge
EN 61000-4-3 : 1995 – Radiated RF Field
EN 61000-4-4 : 1995 – Electrical Fast Transients
EN 61000-4-5 : 1995 – Voltage Surge
EN 61000-4-6 : 1996 – Conducted RF Field
EN 61000-4-11 : 1994 – Voltage Dips, Short Interruptions, and Variations
EN61000-3-2 : 1995 + A1 : 1998 + A2 : 1998 + A14 : 2000 – Harmonic Current Emissions
EN61000-3-3 : 1995 – Voltage Fluctuation and Flicker
Radio: ETSI EN 300 328
I, the undersigned, hereby declare that the equipment specified above conforms to the above Directive(s) and
Standard(s).
Company Official: Michael Abel Position: Vice President
Signature:
European Contact: Luc Van Geel, Intermec International Incorporated, Sovereign House, Vastern Road, Reading,
Berkshire, RG1 8BT England; Phone INT+44 118 987 9400; Fax INT+44 118 987 9401
Czech Republic Contact: Global AmeriTech Corporation, Rytirska 10, 110 00, Prague 1, Czech Republic;
Phone INT+420-224 210 493; Fax INT+420-224 211 729
th
Avenue West Sovereign House, Vastern Road
Signed Copy on File Date: August 10, 2005
578-100-026 Revision E Page 2 of 3
*578-100-026E*
*578-100-026E*
PROHLÁŠENÍ O DODRŽOVÁNÍ TECHNICKÝCH NAŘÍZENÍ
ZDE UVEDENÝ VÝROBEK SPLŇUJE POŽADAVKY:
SMĚRNICE 73/23/EEC PRO NÍZKONAPĚŤOVÁ ZAŘÍZENÍ
Jméno výrobce: Evropský zástupce:
Intermec Technologies Corporation Intermec International Incorporated
6001 36th Avenue West Sovereign House, Vastern Road
Everett, WA 98203, USA Reading, Berkshire
RG1 8BT England
prohlašuje, že níže uvedený výrobek:
Typ výrobku: Vybavení informační technologie/rezidenční, komerční a lehké průmyslové
Název výrobku: Model 6820 Kopírka
Číslo výrobku: Model 6820 Varianty: Všechny
Počáteční sériové číslo: Všechna Datum vydání: 10. Důstojný 2005
Splňuje následující parametry výrobku:
Bezpečnostní: IEC 60950-1 / EN 60950-1
EMC: EN 55022 : 1998 / CISPR vyhláška 22: 1997, Limity a metody třídy B
EN 55024: 1998 (CISPR 24) Vybavení informační technologie – charakteristiky odolnosti –
Limity a metody měření
EN 61000-4-2 : 1995 – Elektrostatický výboj
EN 61000-4-3 : 1995 – Vyzařované vysokofrekvenční pole
EN 61000-4-4: 1995 – Rychlé přechodové elektrické jevy
EN 61000-4-5: 1995 – Napěťový ráz
EN 61000-4-6: 1996 – Vedené vysokofrekvenční pole
EN 61000-4-8: 1995 – Magnetické pole
EN 61000-4-11: 1994 – Krátkodobé poklesy napětí, krátká přerušení a pomalé změny napětí
EN61000-3-2: 1995 + A1: 1998 + A1: 1998 + A1: 2000 – Vyzařované harmonické proudy
EN61000-3-3: 1994 – Kolísání napětí a blikání
Radio: ETSI EN 300 328
Já, níže podepsaný, tímto potvrzuji, že výše uvedené vybavení splňuje požadavky výše uvedených nařízení a
standardů.
Zástupce společnosti: Michael Abel Pozice: viceprezident
Podpis:
Evropský kontakt: Intermec International Incorporated, Sovereign House, Vastern Road, Reading, Berkshire, RG1 8BT England;
Telefon: MEZIN. +44 118 987 9400; Fax MEZIN.+44 118 987 9401
Kontakt v České republice: Global AmeriTech Corporation, Rytířská 10, 110 00, Praha 1, Česká republika;
Telefon: MEZIN. +420-224 210 493; Fax MEZIN. +420-224 211 729
Podepsaná kopie v evidenci Datum: 10. Důstojný 2005
(V souladu se směrnicí 22 ISO/IEC a EN 45014)
STRÁNKA JEDNA Z JEDNÉ STRÁNKY
SMĚRNICE EMC 89/336/EEC
SMĚRNICE R&TTE 1999/05/EC
578-100-026 Revision E Page 3 of 3
*578-100-026E*
*578-100-026E*
User's Manual
6820 Series
80-Column Printer
Intermec Technologies Corporation
Corporate Headquarters Technical Communications Department
6001 36th Ave. W. 550 Second Street SE
Everett, WA 98203 Cedar Rapids, IA 52401
U.S.A. U.S.A.
www.intermec.com
The information contained herein is proprietary and is provided solely for the purpose of allowing customers
to operate and service Intermec-manufactured equipment and is not to be released, reproduced, o r used for
any other purpose without written permission of Intermec.
Information and specifications contained in this document are subject to change without prior notice and do
not represent a commitment on the part of Intermec Technologies Corporation.
E 1997-2005 by Intermec Technologies Corporation. All rights reserved.
The word Intermec, the Intermec logo, Norand, ArciTech, CrossBar, Data Collection Browser, dcBrowser,
Duratherm, EasyADC, EasyCoder, EasyLAN, Enterprise Wireless LAN, EZBuilder, Fingerprint, i-gistics,
INCA (under license), InterDriver, Intermec Printer Network Manager, IRL, JANUS, LabelShop, Mobile
Framework, MobileLAN, Nor*Ware, Pen*Key, Precision Print, PrintSet, RoutePower, SmartSystems, TE
2000, Trakker Antares, and Virtual Wedge are either trademarks or registered trademarks of Intermec
Technologies Corporation.
Throughout this manual, trademarked names may be used. Rather than put a trademark (™ or ®) symbol in
every occurrence of a trademarked name, we state that we are using the names only in an editorial fashion,
and to the benefit of the trademark owner, with no intention of infringement.
There are U.S. and foreign patents pending.
Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.
This product includes cryptographic software written by Eric Young (EAY@cryptsoft.com).
ii 6820 Series 80-Column Printer User’s Manual
Document Change Record
This page records changes to this document. The document was originally released as Revision A.
Revision Date Description of Change
E 04/2004 Updated printer paper specifications in Chapter 1, “Introduction.”
F 08/2004 Merged technical reference information into user guide to create a user manual. Added
information about Bluetooth configuration, 600 Series Computers, 700 Series Computers, and the 6820 Configuration Utility application for Windows 2000 and Windows XP
operating systems.
G 12/2004 Updated information for the Bluetooth shutdown timer. Added Appendix C, “Printer
Fonts Test Print Jobs” to provide sample test font print jobs.
H 05/2005 Includes Bluetooth information for the wall mount printer.
J 10/2005 Included CK60 Handheld Computer infomration.
iii6820 Series 80-Column Printer User’s Manual
iv
6820 Series 80-Column Printer User’s Manual
Contents
Before You Begin xiii.............................................................
Safety Summary xiii.......................................................
Safety Icons xiv...........................................................
Global Services and Support xv..............................................
WhoShouldReadthisManual? xvi...........................................
Related Documents xvi.....................................................
Contents
Donotrepairoradjustalone xiii.......................................
First aid xiii.......................................................
Resuscitation xiii...................................................
Energized equipment xiii.............................................
Warranty Information xv............................................
Web Support xv...................................................
Telephone Support xv...............................................
1
Introduction
About the Printers 2.............................................................
Battery Options 3.........................................................
Internal Battery 3..................................................
Vehicle Battery 3...................................................
Connectors 4............................................................
Fixed Mount Printer 4..............................................
Portable Printer 4..................................................
Wall Mount Printer 4...............................................
Control Panel 5..........................................................
Hinges on Printer Cover 6..................................................
Internal Power Module 6...................................................
Paper 7.................................................................
Material Breakdown 7...............................................
Caliber Breakdown 8................................................
Printer Dimensions 9......................................................
Wall Mount Printers 9..............................................
Fixed Mount Printers 9..............................................
Portable Printers 9..................................................
Remote Connections 9.....................................................
Reset Button 10..........................................................
Fixed Mount or Portable Printer 10....................................
Wall Mount Printer 10..............................................
1...............................................................
2
Specifications 11................................................................
Inside Sales 12..................................................................
Operation
Check List 14..................................................................
13.................................................................
v6820 Series 80-Column Printer User’s Manual
Contents
Installing Internal Battery 15.......................................................
Installing the Ribbon Cartridge 16..................................................
Adjusting the Print Head Gap 17...................................................
Loading Paper Tray 18...........................................................
FixedMountandPortablePrinters 18.........................................
Wall Mount Printer 19....................................................
Loading the Flat Paper Tray 19........................................
Loading the Compact Paper Tray 19....................................
Loading Paper into Printer 20......................................................
Positioning the Paper 20...................................................
Adjusting the Pinfeed Holders 21.............................................
Setting the Paper 22.......................................................
Inserting Computer in Terminal Holder 23...........................................
Inserting a 4000 Series or a 62XX Computer 23.................................
Inserting a 61XX, a 600 Series, a 700 Series, or a CK60 Computer 24................
3
Maintenance
Operating Guidelines 26..........................................................
General Cleaning 27.............................................................
Cleaning the Outside 27..........................................................
Cleaning the Inside 28...........................................................
Removing Old Ribbon Cartridge 29..........................................
Cleaning the Mask Spring 30................................................
Changing the Printer Settings 32...................................................
Protocol Selection Mode 32.................................................
Configuration Mode 32....................................................
Setting the Autofeed 32..............................................
Selecting the Bit Rate 33.............................................
Adjusting the Zero Print Option 33....................................
Using the 6820 Printer Configuration Utility
25..............................................................
35............................
4
Font Modules 36................................................................
Connecting to the Printer 37.......................................................
vi 6820 Series 80-Column Printer User’s Manual
Contents
Instructions for Windows 95 or Windows 98 38........................................
Installation 38...........................................................
Configuration File Support 38...............................................
Configuration Utility Operation 38...........................................
Starting the Program 39.............................................
Main Menu 39....................................................
Load Printer Configuration 40........................................
Modify Printer Configuration 43......................................
Save Printer Configuration 47.........................................
Save Defaults to Printer 50...........................................
Alpha Keyboard 52.................................................
Instructions for Windows 2000 or Windows XP 53.....................................
Installation 53...........................................................
Configuration Utility Operation 56...........................................
Starting the Program 56.............................................
Default Printer Settings 61...........................................
Error Messages 61..................................................
About the Configuration Utility 62.....................................
Bluetooth Adapter 62...............................................
5
Control Code Definitions
Control Code Definitions 64......................................................
Buffers 64...............................................................
I/O Buffer 64.....................................................
Print (image) Buffer 64..............................................
Special Notations 64......................................................
General Printer Control Functions 64.........................................
Backspace 64......................................................
Beeper 65........................................................
Cancel Line 65....................................................
Carriage Return 65.................................................
Delete 65.........................................................
Form Feed 65.....................................................
Select Half-Speed Printing 66.........................................
Cancel Half-Speed Printing 66........................................
Set Inactivity Time for Sleep Mode 66..................................
Line Feed 66......................................................
Perform Master Reset 67.............................................
Set Print Position (absolute) 67........................................
Set Print Position (relative) 68.........................................
Select Top-Down Printing 68.........................................
Select Bottom-Up Printing 68.........................................
Select Unidirectional Printing 68......................................
Cancel Unidirectional Printing 68......................................
Select Unidirectional (one line) Printing 69...............................
63.................................................
vii6820 Series80-Column Printer User’s Manual
Contents
Page Formatting Functions 69...............................................
Page Length 69....................................................
Line Spacing 70....................................................
Set Margins 71....................................................
Set Skip Over Perforation 72..........................................
Cancel Skip Over Perforation 72.......................................
Character Style and Text Mode Functions 72...................................
Select Condensed Mode (compressed) 72................................
Cancel Condensed Mode (compressed) 73...............................
Select Double-Strike Mode 73.........................................
Cancel Double-Strike Mode 73........................................
Select Double-Wide (expanded) Mode (one-line-only) 73....................
Cancel Double-Wide (expanded) Print (one-line-only) 74...................
Select Double-Wide (expanded) Mode 74................................
Cancel Double-Wide (expanded) Mode 74...............................
Select Elite Pitch 74................................................
Select Emphasized Mode 74..........................................
Cancel Emphasized Mode 75.........................................
Define Intercharacter Space 75........................................
Select Italic Mode 75................................................
Cancel Italic Mode 75...............................................
Master Select 75...................................................
Select Pica Pitch 76.................................................
Select Superscript Mode 77...........................................
Select Subscript Mode 77............................................
Cancel Subscript/Superscript Mode 77..................................
Select Underline Mode 77............................................
Cancel Underline Mode 77...........................................
Tabs and Tab Setting Functions 78...........................................
Horizontal Tabs 78.................................................
Vertical Tabs 79...................................................
Character Sets and User-Defined Functions 81..................................
Single Byte Character Sets 81.........................................
Double-Byte Character Sets 81........................................
Multi-Byte Character Sets 82.........................................
User Defined Characters 84..........................................
Graphics Functions 89.....................................................
Eight-Pin Graphics Modes 89.........................................
Nine-Pin Graphics Modes 91.........................................
Page Layout for Fanfold Paper 93...................................................
Printable Area 93.........................................................
Paper End Detection 94....................................................
Bluetooth Adapter
6
About the Bluetooth Adapter 96....................................................
Bluetooth Adapter Indicators 97.............................................
700 Series or CK60 Handheld Computer to 6820 Pass Through 97............
700 Series or CK60 Handheld Computer to Bluetooth Module Communication
Interface 97................................................
viii 6820 Series 80-Column Printer User’s Manual
95........................................................
Contents
Bluetooth Adapter Power Management Flow 98.................................
Radio Power On/Off Mechanism 98..........................................
Security 99..............................................................
Persistent Storage 99......................................................
System Behavior/Software Considerations 99....................................
Remote Configuration 100.................................................
Bluetooth Performance 100.................................................
Diagnostics Capabilities 101.......................................................
RadioSelfTest 101.......................................................
Applications 102................................................................
System Qualification 103.........................................................
Operation Resilience 103...................................................
Environmental Specifications 103............................................
Temperature 103...................................................
Altitude 103......................................................
Vibration 103.....................................................
Unpackaged Drop 103..............................................
Terminal Inspection 103.............................................
Safety/Regulatory/Agency Requirements 104....................................
7
Default Configuration 105........................................................
Troubleshooting and Diagnostics
Checking the Power Source 108....................................................
Self-Test Failure 108.............................................................
Printer Mechanism Alignment 109..................................................
Communications or Host Computer 110.............................................
Communications Pin-Out Configurations 111.........................................
Troubleshooting 117.............................................................
Verifying the Printer Components 117........................................
Power Source Verification 117........................................
Printer Verification 117..............................................
Communications / Host Computer Verification 118.......................
Error Handling 118.......................................................
Run-Time Errors 118...............................................
Power-On Self-Test (POST) 119......................................
POST Errors 119..................................................
Fatal Errors 120...................................................
107......................................
ix6820 Series 80-Column Printer User’s Manual
Contents
Self-Test Function Descriptions 121..........................................
Boot Block Program Verification 121...................................
Control Program Verification 121......................................
Font Module Verification 121.........................................
A2D Ch eck 121...................................................
Nonvolatile Diagnostic Memory Verification 121..........................
Nonvolatile Diagnostic Memory Update 121.............................
Detailed Printer Self-Test 122...............................................
Initiating Self-Test 122..............................................
Terminating Self-Test 122...........................................
Self-Test Report 122................................................
First Page of Self-Test 123............................................
Sample First Page of Self-Test 124.....................................
Second Page of Self-Test 125..........................................
Self-Test Failure 125................................................
Miscellaneous Troubleshooting Tips 126.......................................
Compatibility Issues 128...................................................
Diagnostic Information 128.......................................................
Nonvolatile Flash Storage 128...............................................
Updating Diagnostic Information 128.........................................
Accessing Diagnostic Information 129.........................................
A
Bluetooth Configuration Commands
Notation 134..................................................................
Command 134.................................................................
Operating Modes 135.....................................................
Command and Control Modes 136...........................................
Query Mode Commands 136.........................................
Set Local Bluetooth Device Name 137..................................
Set Class of Device/Service Field 137...................................
Set Service Name 137...............................................
Connectable On/Off: “ON” or “OFF” 137..............................
Specify Pag e Scan Timing 138........................................
Enable Discoverable 138.............................................
Specify Inquiry Scan Timing 138......................................
Set Encryption/Authentication: “PIN CODE” 138........................
Manage Security Modes 139................................................
Read Module Version 139............................................
Read Local Device Address 140........................................
Set Shutdown Timing 140...........................................
Clear Link Key Table 140............................................
Web Links 140.................................................................
133...................................
Cross-Reference Tables
B
Control Codes and Escape Sequences 142.............................................
x 6820 Series 80 -Column Printer User’s Manual
141..................................................
Contents
Single Character Control Code Definitions 149........................................
Escape Sequence Quick Reference 150...............................................
Factory-Installed Printer Defaults 152................................................
C
I
PrinterFontTestJobs
Big 5 Traditional Chinese Character Set 156..........................................
Simplified Chinese Character Set 156................................................
IBM 437 Codepage Character Set 156...............................................
Japanese (Shift JIS) Character Set 157................................................
Korean Character Set 157.........................................................
International Character Set 157....................................................
Index
Control Codes 160..............................................................
General Index 163...............................................................
155...................................................
Files Index 169.................................................................
xi6820 Series 80-Column Printer User’s Manual
Contents
xii 6820 Series 80-Column Printer User’s Manual
Before You Begin
Safety Summary
Before You Begin
This section provides you with safety information, technical support
information, and sources for additional product information.
Your safety is extremely important. Read and follow all warnings and
cautions in this document before handling and operating Intermec
equipment. You can be seriously injured, and equipment and data can be
damaged if you do not follow the safety warnings and cautions.
Donotrepairoradjustalone
Do not repair or adjust energized equipment alone under any
circumstances. Someone capable of providing first aid must always be
present for your safety.
First aid
Always obtain first aid or medical attention immediately after an injury.
Never neglect an injury, no matter how slight it seems.
Resuscitation
Begin resuscitation immediately if someone is injured and stops breathing.
Any delay could result in death. To work on or near high voltage, you
should be familiar with approved industrial first aid methods.
Energized equipment
Never work on energized equipment unless authorized by a responsible
authority. Energized electrical equipment is dangerous. Electrical shock
from energized equipment can cause death. If you must perform
authorized emergency work on energized equipment, be sure that you
comply strictly with approved safety regulations.
xiii6820 Series 80-Column Printer User’s Manual
Before You Begin
Safety Icons
This section explains how to identify and understand dangers, warnings,
cautions, and notes that are in this manual. You may also see icons that tell
you when to follow ESD procedures and when to take special precautions
for handling optical parts.
A warning alerts you of an operating procedure, practice, condition,
or statement that must be str ictly observed to avoid death or serious
injury to the persons working on the equipment.
Avertissement: Un avertissement vous avertit d’une procédure d e
fonctionnement, d’une méthode, d’un état ou d’un rapport qui doit
être strictement respecté pour éviterl’occurrencedemortoude
blessures graves aux personnes manupulant l’équipement.
A caution alerts you to an operating procedure, practice, condition, or
statement that must be strictly observed to prevent equipment damage
or destruction, or corruption or loss of data.
Attention: Une précaution vous avertit d’une procédure de
fonctionnement, d’une méthode, d’un état ou d’un rapport qui doit
être strictement respecté pour empêcher l’endommagement ou la
destruction de l’équipement, ou l’altération ou la perte de données.
Note: Notes either provide extra information about a topic or contain
special instructions for handling a particular condition or set of
circumstances.
xiv 6820 Series 80-Column Printer User’s Manual
Global Services and Support
Warranty Information
To understand the warranty for your Intermec product, visit the Intermec
web site at www.intermec.com and click Service & Support.TheIntermec
Global Sales & Service page appears. From the Service & Support menu,
move your pointer over Support,andthenclickWarranty.
Disclaimerofwarranties:Thesamplecodeincludedinthisdocumentis
presented for reference only. The code does not necessarily represent
complete, tested programs. The code is provided “as is with all faults.” All
warranties are expressly disclaimed, including the implied warranties of
merchantability and fitness for a particular purpose.
Web Support
Visit the Intermec web site at www.intermec.com to download our curre nt
manuals in PDF format. To order printed versions of the Intermec
manuals, contact your local Intermec representative or distributor.
Visit the Intermec technical knowledge base (Knowledge Central) at
intermec.custhelp.com to rev iew technical information or to request
technical support for your Intermec product.
Before You Begin
Telephone Support
These services are available from Intermec Technologies Corporation.
In the U.S.A. and Canada
call 1-800-755-5505
Service Description
Factory Repair and
On-site Repair
Technical Support Get technical support on your
Service Contract
Status
Schedule Site Surveys
or Installations
Ordering Products Talk to s ales administration,
Request a return authorization
number for authorized service
center repair, or request an
on-site repair technician.
Intermec product.
Inquire about an existing
contract, renew a contract, or ask
invoicing questions.
Schedule a site survey, or request
a product or system installation.
place an order, or check the
status of your order.
Outside the U.S.A. and Canada, contact your local Intermec
representative. To search for your local representative, from the Intermec
web site, click Contact.
and choose this option
1
2
3
4
5
xv6820 Series 80-Column Printer User’s Manual
Before You Begin
WhoShouldReadthisManual?
This manual provides you with information about the features of the 6820
Series 80-Column Printer, how to install, configure, operate, maintain,
access the programming capability, and troubleshoot the printer.
Related Documents
This table contains a list of related Intermec documents and their part
numbers.
Document Title Part Number
6820 Printer Terminal Holder Upgrade Instructions 962-018-011
6820 Printer Installation Instructions 962-018-016
The Intermec web site at www.intermec.com contains our documents that
you can download in PDF format.
To order printed versions of the Intermec manuals, contact your local
Intermec representative or distributor.
xvi 6820 Series 80-Column Printer User’s Manual
Introduction
1
The 6820 Printer is used in the route accounting industry to produce
high-quality customer invoices, receipts, load reports, transfers, and other
documents. A unique “sleep” feature saves energy when the printer is not
printing, eliminating the ON/OFF switch. Data input is normally provided by hand-held or mobile computers.
16820 Series 80-Column Printer User’s Manual
IntroductionChapter —1
About the Printers
S Fixed Mount Printer
S Portable Printer
S Wall Mount Printer
The fixed mount printer is mounted in motor vehicles or used in a
settlement room. The terminal holder may be mounted on the printer
or a remote dock can connect to the side of the printer. A deep paper
tray, which holds up to 200 3-ply forms (about 2” or 5 cm thick) is undertheprintermechanism.
The portable printer has a handle so that you can carry it. An optional
internal battery permits operation without the use of an external power
source. The terminal holder is an integral part of this printer. A shallow
paper tr ay, which holds up to 50 3-ply forms (about an inch or 2.5
centimeters thick) is under the printer mechanism.
The wall mount printer hangs on a mounting plate secured to a wall.
Computers communicate with this printer through the remote terminal
holder, remote dock, or vehicle dock. With no internal paper tray, paper is loaded from a separate paper tray (holds up to 2.5” or 6 cm of paper) or a box. The printer mechanism is permanently attached.
Fixed Mount Printer
(with 4000 Series/62XX Terminal Holder)
Wall Mount Printer
(with mounting plate and flat paper tray)
Portable Printer
(with 61XX Terminal Holder)
2 6820 Series 80-Column Printer User’s Manual
Battery Options
Introduction—Chapter 1
The following battery options are available for the 6820 Printers. See “Inside Sales” for ordering information and part numbers
Internal Battery
This battery (P/N: 317-075-001) allows the portable printer and some
fixed mount printers to operate independently of other power sources.
Vehicle Battery
A power cable provides power to the printer through a cable permanently
installed in the vehicle.
36820 Series 80-Column Printer User’s Manual
Connectors
IntroductionChapter —1
Each printer has a dc power jack that connects the printer to a power
source, such as the vehicle battery or an external power supply.
Each printer communicates with a mobile computer through the 25-pin
data communications connector (wall mount printer) or mobile computer
socket (in terminal holder, remote terminal holder, or vehicle dock).
Fixed Mount Printer
The dc power connector is on the bottom rear of the printer behind the
printer terminal holder. The data communications socket is in either the
printerterminalholderoraseparatevehicledock.
Portable Printer
The dc power connector is on the side of the printer beneath the printer
terminal holder. The data communications socket is either in the printer
terminal holder or a separate vehicle dock.
Wall Mount Printer
The dc power connector is on the bottom left of the printer. The data
communications connector (25-pin socket) is on the bottom right.
Mobile computer
socket
Wall Mount Printer
DC power
connector
Portable Printer
Fixed Mount Printer
DC power
connector
Mobile computer
socket
DC power
connector
4 6820 Series 80-Column Printer User’s Manual
Data communications
connector
Control Panel
Introduction—Chapter 1
The printer control panel has four indicators in the top row and three buttons in the bottom row. Three indicators blink when there is a problem.
The three buttons adjust and align the paper.
Indicators
PAPER OUT The printer is out of paper.
HEAD JAM The print head is jammed and cannot move.
LOW BATT The internal battery voltage, the vehicle battery voltage, or the power
module voltage is too low.
Power This stays lit while the printer is in active mode, or awake. When the
printer is in sleep mode, or without power, this is dark.
Buttons
FORM FEED Press this button to feed the paper into the printer me chanism or
when the printer should advance to the next form. If the printer ran
out of paper, press this button to initiate automatic paper loading.
SET PAGE Press this button to signal the beginning of the page to the printer
after you have made the appropriate paper adjustments; or to set the
linefeed counter to zero and move the print head to its home position. In “Paper O u t” conditions, press this button to clear the Paper Out
error before printing can resume.
LINE FEED Press this button to adjust the top of the paper to the next line.
PAPER OUT
HEAD JAM
FORM FEED
LOW BATT
Power
LINE FEED
SET PAGE
56820 Series 80-Column Printer User’s Manual
IntroductionChapter —1
Hinges on Printer Cover
All printer covers are hinged to the printer. These hinges have a tension
screw (turn clockwise to tighten, turn counterclockwise to loosen), should
you need to adjust them.
Internal Power Module
The alternating current (ac) power module, or the ac foot, is available for
fixedmountandportableprinters—notforwallmountprinters—and
allows for ac operation. The ac foot is installed at the factory and is not an
add-on option.
Insert the power cord connector into the ac foot connector in the printer;
then plug the cord into an ac outlet. This power cord can wrap around the
ac foot when not in use.
AC foot
Plug on power cord
(goes to ac outlet)
6 6820 Series 80-Column Printer User’s Manual
Paper
Introduction—Chapter 1
Use of paper that matches the following specifications ensures
optimum 6820 performance. Variation from these specifications, use
of aged paper , or use of paper exposed to elements such as dirt or
humidity may cause printing problems.
The printer works with 1–3 ply carbonless paper that is single-edge glued
and designed f or sprocket feed. Standard paper size is 8.5 x 11” or 8.5 x
12” (241 x 305 mm international). Use 3-ply forms up to a maximum of
0.009 inch (0.23 mm) thick.
A soft, flexible, rubber type cement applied to one perforation strip only is
preferred. The resultant lamination should wrap around a 1-1/4 inch diameter roll without curl or wrinkle.
Material Breakdown
The following tables show the material broken down per ply:
14# CBF (Carbonless Back and Front)
Target Under Over
Basis Weight 14# 13.3 14.7
Caliper 2.9 2.6 3.2
Moisture 5.0 4.0 6.0
Smoothness (RS) 165 110 230
Smoothness (CB) 270 220 320
Brightness (Wht) 88 86 90
Colors available: White, Canary, Pink, Goldenrod, Blue, Green
15# CF (Carbonless Front)
Target Under Over
Basis Weight 15# 14.43 15.8
Caliper 3.0 2.5 3.2
Moisture 5.0 4.0 6.0
Smoothness (RS) 140 100 180
Smoothness (CF) 140 100 180
Brightness (Wht) 85 84 86
Colors available: White, Canary, Pink, Goldenrod, Blue, Green
76820 Series 80-Column Printer User’s Manual
IntroductionChapter —1
16# CB (Carbonless Back)
Target Under Over
Basis Weight 16# 15.2 16.8
Caliper 3.3 2.8 3.8
Moisture 5.7 4.2 6.7
Smoothness (RS) 180 120 270
Smoothness (CB) 270 220 320
Brightness (Wht) 86 84 88
Opacity (Wht) 81 78.5 82
20# OCR Laser Bond
Target Under Over
Basis Weight 20# 15.2 16.8
Caliper 4.0 3.8 4.2
Moisture 3.8 4.7 5.0
Smoothness 140 100 170
Brightness (Wht) 94 82 N/A*
Opacity (Wht) 85 84 N/A
* Not Applicable
Caliber Breakdown
The following information show the caliber of forms broken down per ply:
1-Ply (20#)
Targeted: 4.0
Maximum: 4.2
2-Ply (15# and 16#)
Targeted: 6.3
Maximum: 7.0
3-Ply (14#, 15#, and 16#)
Targeted: 9.2
Maximum: 10.2
8 6820 Series 80-Column Printer User’s Manual
Introduction—Chapter 1
Printer Dimensions
Below are the three most common printer configurations:
Wall Mount Printers
See the 6820 Printer Installation Instructions P/N: 962-018-016 for Wall
Mount assembly dimensions. Below are the width, height, and depth dimensions for the Wall Mount Printer.
Width Length Depth
13.25” 10.5” 4.5”
(33.7 cm) (26.7 cm) (11.4 cm)
Fixed Mount Printers
The base of the Fixed Mount Printer is 12.75” (32.5 cm) wide by 14”
(35.5 cm) front to back. The upper portion varies according to the configurationsshowninthefollowingtable.
Fixed Mount Printer Dimensions
Configuration (with deep paper tray) Width Length Depth
with 61XX Holder Side Mount
with 4000 Sesries, 62XX, 600 Series, 700 Series, or CK60
Holder Side Mount
with 61XX Holder Top Mount
with 4000 Series, 62XX, 600 Series, 700 Series, or CK60
Holder Top Mount
20.25”
(51.4 cm)
18.5”
(47.0 cm)
16.75”
(42.5 cm)
15.0”
(38.1 cm)
14.5”
(36.8 cm)
14.5”
(36.8 cm)
16.75”
(42.6 cm)
16.75”
(42.6 cm)
7.5”
(19.1 cm)
8.0”
(20.3 cm)
7.5”
(19.1 cm)
8.0”
(20.3 cm)
Portable Printers
The Portable Printer may come with a handle, an ac foot, or with a terminal holder top mount. Note the ac foot adds 2.5” (6.35 cm) to the width.
Portable Printer Dimensions
Configuration Width Length Depth
with handle, 61XX Holder Top Mount, and Deep Paper Tray 16.5”
(41.9 cm)
with handle, 61XX Holder Top Mount, and Shallow Paper Tray 16.75”
(42.5 cm)
with handle, 4000 Series, 62XX, 600 Series, 700 Series, or CK60
Holder Top Mount, and Deep Paper Tray
with handle, 4000 Series, 62XX, 600 Series, or 700 Series, or CK60
Holder Top Mount or Fill Plate, and Shallow Paper Tray
15.0”
(38.1 cm)
16.5”
(41.9 cm)
16.75”
(42.6 cm)
16.75”
(42.6 cm)
16.75”
(42.6 cm)
15.0”
(38.1 cm)
8.0”
(20.3 cm)
7.5”
(19.1 cm)
8.0”
(20.3 cm)
5.13”
(13.0 cm)
Remote Connections
A printer and a computer, using the supplied serial cable, can operate
while up to 30 feet (9 meters) apart.
96820 Series 80-Column Printer User’s Manual
IntroductionChapter —1
Reset Button
Each printer has a reset button that cold-boots the printer.
Fixed Mount or Portable Printer
Both the fixed mount printer and the portable printer have the reset button on the left-hand side of the raised printer mechanism. See the following illustration for the location of the reset button.
Printer
mechanism
(raised)
Reset
button
Wall Mount Printer
The wall mount printer has the reset button on the right hand side of the
printer case.
Front of
printer
Reset
button
10 6820 Series 80-Column Printer User’s Manual
Specifications
Introduction—Chapter 1
Note: Various print fonts do affect the print speed.
Print Speed: 230 cps
Weight:
Fixed Mount Printe r: 14.41 lbs (6.55 kg)
Portable Printer:
with 4000 or 61XX Terminal
Holder:
with 62XX. 600 Series, 700
Series, or CK60 Terminal
Holder:
Wall Mount Printer: 10.00 lbs (4.54 kg)
Mounting plate: 4.25 lbs (1. 93 kg)
Flat paper tray: 5.40 lbs (2.45 kg)
Compact paper tray: 4.50 lbs (2.05 kg)
Temperature:
DC Operating: –4_ to 140_ F (–20_to 60_ C)
AC Operating: –4_ to 113_ F (–20_to 45_ C)
Storage: –22_ to 158_ F (–30_ to 70_ C)
Humidity:
Operating: 10 to 85% noncondensing
Storage: 5 to 95% noncondensing
Altitude:
Operating: –100 to 5000 meters
Storage: 15,000 meters
Electrical:
Voltage: 13.8 volts dc (nominal)
Current: 1 mA (sleep mode — no charge); 3.5 amps
Vibration: 1.5 Gs RMS for six hours
ESD: 15 kV noncontact and 8 kV contact
Battery:
Shelf life: 1year@77_ F(25_ C)
12.75 lbs (5.80 kg)
12.25 lbs (5.67 kg)
(average while charging internal battery)
2.3 amperes-hour
12 volt lead acid
(order batteries through Inside Sales)
Note: Battery goes dead within two weeks if connected to the printer and
with no external charge source.
116820 Series 80-Column Printer User’s Manual
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