Intermec Technologies 08CN3, 04CN3, 06CN3, 05CN3, 07CN3 Users manual
Maintaining the Computer
4
Use this chapter to solve problems you may encounter and perform routine
maintenance on your CN3 Mobile Computer.
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Chapter 4 — Maintaining the Computer
Upgrading the Operating System on your Computer
You can use the SmartSystems™ Foundation application from Intermec to
perform upgrades on your CN3, versions 3.0 or later. Contact your
Intermec representative for more information about the SmartSystems
Foundation software.
When you upgrade the operating system, you erase the current
configuration and replace it with the new default configuration. You will
need to reset the network parameters on the CN3 to reestablish
communications with other devices in the network. In other words, if you
upgrade the operating system and the default registry from the operating
system has changed, the registry is rolled back to the new default.
When you upgrade your CN3, you are updating the operating system (OS)
and the SmartSystems Platform Bundle (SSPB) files.
The SSPB files are stored on the DiskOnChip, and deliver Intermec valueadded functionality such as data collection, unit configuration and
diagnostics, and Intermec’s wireless security suite. As new features are added
to these components, you can upgrade your SSPB files without needing to
upgrade the operating system image. Similarly, features added to the
operating system images do not affect the functionality of the SSPB, and
you can choose to upgrade only the operating system image.
There are two ways to upgrade the CN3:
• You can use a miniSD card to upgrade the CN3. For help, see the next
page.
• You can use the SmartSystems Console to upgrade the CN3. For help,
see “Using the SmartSystems Console to Upgrade the Computer” on
page 98.
You need to download the latest upgrade files from the Intermec web site to
your desktop or laptop computer, then determine if you want to upgrade
both the operating system and SSPB files, just the operating system files, or
just the SSPB files.
To download the latest upgrade files
1 Start your web browser and go to the Intermec web site at
www.intermec.com.
2 Go to Service & Support > Downloads.
3 Select Computers: CN3 Mobile Computer from the drop-down list.
4 Select which download you need. Make sure the download you select is
for the CN3.
5 Look at the description (or the ReadMe file) to determine if this
download will upgrade both the operating system and SSPB files, just the
operating system, or just the SSPB. You will need this information later.
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6 Close the link and download the .zip file to your desktop computer or
your laptop computer.
7 If you are using the SmartSystems Console to upgrade the CN3, go to
page 102, otherwise go to the next paragraph.
Using a Storage Card to Upgrade the Computer
To use a miniSD storage card to upgrade the CN3, you need a Secure
Digital card reader and a miniSD storage card formatted as FAT16.
Note: Intermec offers miniSD cards for sale which have been tested and
certified to work with the CN3. Intermec cannot guarantee that other
miniSD cards will work with CN3s.
Upgrading Both Operating System and SSPB Files
1 Extract the upgrade files to a folder on your desktop or laptop computer.
Make sure to select the option to use folder names when extracting files.
2 Place all individual root files onto your miniSD card, this will update
your operating system only. Ignore the SSPB files at that point.
Chapter 4 — Maintaining the Computer
3 Insert the miniSD card in the CN3.
4 Remove the battery pack from the CN3 and place the CN3 in a dock
connected to external power. With a stylus, press the reset button in the
battery cavity in the back.
Reset button
5 When the Installation Complete menu appears, remove the miniSD
card. Remove the existing files from the miniSD card and place all of the
files from the SSPB folder into your miniSD card. The number of files
will vary from version to version.
6 Insert the miniSD card in the CN3. With a stylus, press the reset button
in the battery cavity in the back, and press and hold the power switch as
you put the battery back in the CN3.
7 Continue to hold the power switch until a Warning message appears on
the display, release the power switch, then read the message. Press either
right-side button to continue with the clean-boot.
8 Perform the pen calibration, then wait for the CN3 to load files from the
miniSD card. This progress is shown via the orange banner near the Start
menu in the display.
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