Worldwide Headquarters
6001 36th Ave.W.
Everett, WA 98203
U.S.A.
www.intermec.com
The information contained herein is provided solely for the purpose of allowing customers to
operate and service Intermec-manufactured equipment and is not to be released, reproduced, or
used for any other purpose without written permission of Intermec Technologies Corporation.
Information and specifications contained in this document are subject to change without prior
notice and do not represent a commitment on the part of Intermec Technologies Corporation.
The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar,
dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license),
Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower,
Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, Intermec Terminal
Emulator, Trakker Antares, and Vista Powered are either trademarks or registered trademarks of
Intermec Technologies Corporation.
There are U.S. and foreign patents as well as U.S. and foreign patents pending.
Wi-Fi is a registered certification mark of the Wi-Fi Alliance.
Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation
in the United States and/or other countries.
Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.
This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit
(www.openssl.org).
This product includes cryptographic software written by Eric Young (EAY@cryptsoft.com).
miniSD is a trademark of the SD Card Association. The SD logo is a trademark.
This product uses Regex++, Index software during its operational phases. The owner of Regex++
has granted use of the software to anyone provided such use is accompanied by the following
copyright and permission notice:
This section provides you with safety information, technical support
information, and sources for additional product information.
Safety Information
Your safety is extremely important. Read and follow all warnings and
cautions in this document before handling and operating Intermec
equipment. You can be seriously injured, and equipment and data can
be damaged if you do not follow the safety warnings and cautions.
This section explains how to identify and understand dangers,
warnings, cautions, and notes that are in this document.
A warning alerts you of an operating procedure, practice,
condition, or statement that must be strictly observed to avoid
death or serious injury to the persons working on the equipment.
A caution alerts you to an operating procedure, practice,
condition, or statement that must be strictly observed to prevent
equipment damage or destruction, or corruption or loss of data.
Before You Begin
Note: Notes either provide extra information about a topic or contain
special instructions for handling a particular condition or set of
circumstances.
Global Services and Support
Warranty Information
To understand the warranty for your Intermec product, visit the
Intermec web site at www.intermec.com and click Support >
Returns and Repairs > Warranty.
Disclaimer of warranties: The sample code included in this document
is presented for reference only. The code does not necessarily
represent complete, tested programs. The code is provided “as is with
all faults.” All warranties are expressly disclaimed, including the
implied warranties of merchantability and fitness for a particular
purpose.
CN4 Series Mobile Computer User’s Manualvii
Before You Begin
Web Support
Visit the Intermec web site at www.intermec.com to download our
current manuals (in PDF). To order printed versions of the Intermec
manuals, contact your local Intermec representative or distributor.
Visit the Intermec technical knowledge base (Knowledge Central) at
www.intermec.com and click Support > Knowledge Central to
review technical information or to request technical support for your
Intermec product.
Telephone Support
In the U.S.A. and Canada, call 1-800-755-5505.
Outside the U.S.A. and Canada, contact your local Intermec
representative. To search for your local representative, from the
Intermec web site, click About Us > Contact Us.
Service Location Support
For the most current listing of service locations, click Support
>Returns and Repairs > Repair Locations.
For technical support in South Korea, use the after service locations
listed below:
AWOO Systems
102-1304 SK Ventium
522 Dangjung-dong
Gunpo-si, Gyeonggi-do Korea, South 435-776
Contact: Mr. Sinbum Kang
Telephone: +82-31-436-1191
Email: mjyun@awoo.co.kr
IN Information System PTD LTD
6th Floor
Daegu Venture Center Bldg 95
Shinchun 3 Dong
Donggu, Daegu City, Korea
E-mail: jmyou@idif.co.kr or korlim@gw.idif.co.kr
viiiCN4 Series Mobile Computer User’s Manual
To order printed versions of the Intermec manuals, contact your local
Intermec representative or distributor.
Patent Information
Product is covered by one or more of the following patents:
There may be other U.S. and foreign patents pending.
CN4 Series Mobile Computer User’s Manualix
Before You Begin
Who Should Read This Manual
This manual is written for the person who is responsible for
installing, configuring, and maintaining the CN4 and CN4e Mobile
Computer.
This manual provides you with information about the features of the
CN4 and CN4e, and how to install, configure, operate, maintain, and
troubleshoot it.
Before you work with the CN4 or CN4e, you should be familiar with
your network and general networking terms, such as IP address.
Related Documents
This table contains a list of related Intermec documents and their
part numbers.
The Intermec web site at www.intermec.com contains our
documents (as PDF files) that you can download for free.
To downl o a d documents
1 Visit the Intermec web site at www.intermec.com.
2 Click Support > Manuals.
3 Use the Product Category field, the Product Family field, and
the Product field to help you locate the product whose
documentation you want to download.
xCN4 Series Mobile Computer User’s Manual
1
Using the CN4
This chapter introduces the CN4 and CN4e Mobile
Computers with Windows® Mobile® 6.1. It also contains
hardware and software configuration information to assist
you in getting the most out of your computer. This chapter
contains these topics:
•Using the Battery
•Using the Keypad
•Understanding the Audio Features
•Using the Screen
•Understanding the Status LEDs
•Using the Imager
•Using the Color Camera
•Installing a miniSD or SIM Card
•Setting Up GPS on Your CN4
1
Chapter 1 — Using the CN4
Introducing the CN4 Mobile Computer
The Intermec CN4 and CN4e Mobile Computers are ergonomically
designed mobile computers built on the Microsoft Windows Mobile®
6.1 operating system. They are lightweight, easy-to-use, and run most
software developed for the Windows Mobile platform, including
standalone, client-server, and browser-based applications.
The CN4 and CN4e support similar feature sets. The CN4e offers
extended environmental specifications and larger keys for data
intensive applications. The CN4 Series of mobile computers includes
both the CN4 and CN4e computers. Throughout this manual, both
versions of the computer are referred to as CN4 or CN4 Series.
CN4e and CN4 Mobile Computers
The CN4 Series Mobile Computer with an IEEE 802.11b/g radio
installed is Wi-Fi® certified for interoperability with other 802.11b/g
wireless LAN devices.
2CN4 Series Mobile Computer User’s Manual
Chapter 1 — Using the CN4
The CN4 and CN4e are available with the following features:
•802.11b/g radio standard
Note: The radio also supports the 802.11d standard. The 802.11d
standard adds the requirements and definitions for 802.11 WLAN
equipment to operate in markets not served by the current standard.
For 802.11d support, you need to order the 802.11d version of the
CN4. For help, contact your local Intermec representative.
•Bluetooth® radio standard
•128 MB RAM
•QWERTY or numeric keypads
•Imaging options:
•EA21 Standard Area Imager
•Color Camera
•Wireless Wide Area Network (WWAN) options:
•UMTS/HSDPA
•GSM/GPRS/EDGE
•CDMA/1xRTT/EV-DO Rev A
Use this manual to understand how to use the features and options
available on the CN4 and CN4e.
Note: For information about the Windows Mobile 6.1 applications
installed on the CN4, see the online Help. For additional information
about using Windows Mobile 6.1 on the CN4, visit Intermec
Knowledge Central at www.intermec.com.
Finding the Software Build Versions
You can easily check to see what version of the operating system and
the SmartSystems Platform Bundle (SSPB) are loaded on your CN4.
CN4 Series Mobile Computer User’s Manual3
Chapter 1 — Using the CN4
To find your operating system version
1 Tap Start > Internet Explorer.
2 Tap the Intermec logo. The Intermec page appears and displays
the software build information.
Using the Battery
The CN4 Series computers use the following Intermec batteries as a
main power source. All have been certified to meet the IEEE 1725
standard for rechargeable batteries.
Standard and Extended Batteries for CN4 and CN4e
ComputerUses This Standard BatteryUses This Extended Battery
CN4AB8 or AB15AB9 or AB16
CN4eN/AAB9 or AB16
Standard batteries have 8.1 Watt hours capacity and extended
batteries have 14.8 Watt hours capacity. You must fully charge the
battery before you can use the CN4.
The battery used in this device may present a fire or chemical
burn hazard if it is mistreated. Do not disassemble it, heat it
above 100°C (212°F) or incinerate it.
4CN4 Series Mobile Computer User’s Manual
If you fail to replace the low battery immediately, you may lose
important data or applications.
Note: If the CN4 is not on external power and you remove the battery
pack, it goes into Suspend mode. You need to install a charged battery
within 5 minutes, or the CN4 resets and you could lose data.
Dispose of used batteries promptly. Keep away from children. Contact
your Intermec representative for replacement batteries.
Several factors determine the life of your battery such as extreme
temperatures, input devices, and your usage.
Charging the Battery
The battery pack should be fully charged before you use the CN4 for
the first time. If battery temperatures are within the battery charging
range of 0° to 40°C (32° to 104°F), the standard battery pack takes
up to four hours to charge. The extended battery pack takes up to five
hours.
Chapter 1 — Using the CN4
The battery is fully charged when the battery status LED shows a
steady green.
To charge the battery
•Insert the battery into a quad battery charger, a single dock, or a
multidock, or attach external power to the CN4 with the battery
installed. For information on these accessories, see
on page 92.
“Accessories”
Use the next table to understand how long it will take to charge your
batteries in some of the CN4 charging accessories.
Charging Times for CN4 Batteries
Charging AccessoryModelCharging Time
Quad Battery ChargerAC145 hours or less
Single DockAD105 hours or less
MultidockAD11/AD125 hours or less
CN4 Series Mobile Computer User’s Manual5
Chapter 1 — Using the CN4
Changing the Battery
When you remove the battery from the CN4, an internal super
capacitor maintains your status, memory, and real-time clock for up
to 5 minutes. To maximize this time, suspend the CN4 before
changing the battery.
To change the battery
1 Press and release the Power button to suspend the CN4.
2 Unsnap the top end of the handstrap.
3 Press the battery release tab to the left until the battery releases,
and then lift it away from the CN4.
4 Place the tabbed end of the battery into the battery compartment,
and then press down on the battery until it clicks into place.
6CN4 Series Mobile Computer User’s Manual
Inserting the Battery
5 Snap the top of the handstrap into place.
Checking the Battery Status
The easiest way to check the status of your battery is to look at the
battery icon on the CN4 status bar.
Chapter 1 — Using the CN4
Battery Icon Status
Icon Status
Battery is fully charged.
Battery has a medium charge. You should be able to work for several
more hours before changing batteries.
Battery is low. You need to replace or charge the battery soon.
Battery is critically low. You need to replace or charge the battery now.
Battery is charging.
The Battery Status LED indicates the charging status.
CN4 Series Mobile Computer User’s Manual7
Chapter 1 — Using the CN4
Understanding the Battery Status LED
Battery StatusDescription
Steady greenThe battery is more than 95% charged and
Blinking redThe battery is low. CN4 goes into Suspend
Steady red and the CN4 is
attached to external power.
Steady red and the CN4 is not
attached to external power.
Steady amberThe battery is missing or is unable to
OffThe CN4 is not on external power and the
Battery status LED
CN4 is on a charger.
mode. Charge or replace the battery.
The battery is charging.
The CN4 firmware is not working properly.
Cold boot the CN4 as described in “Cold
Booting the CN4” on page 84.
charge.
If the battery will not charge, it may be
because the temperature is outside of the
charging range, or you may be using a
battery not approved by Intermec. You
need to use one of the battery models
specified in “Standard and Extended
Batteries for CN4 and CN4e” on page 4.
battery is operating normally.
You can also check the battery status by using the Power application.
To check the battery status
•Tap Start > Settings > the System tab > Power > the Battery tab.
8CN4 Series Mobile Computer User’s Manual
Maximizing Battery Life
Batteries are chemical devices. If the batteries are left sitting on a shelf
for long periods of time outside the CN4, the batteries slowly
discharge, eventually to zero if left uncharged. The battery chemistry
resists normal degradation if you store the battery in a charger as
opposed to leaving the battery in a discharged state. See the following
table for tips you can do to maximize the life of your battery.
Chapter 1 — Using the CN4
Battery Conservation Tips
When You Want To:Do This to Save Battery Power:
Operate the CN4 and the
Low Battery status icon
appears or the Battery light
comes on.
Stop using the CN4 for five
minutes or longer.
CN4 Series Mobile Computer User’s Manual9
Press the power button to turn off the CN4.
Remove the battery and insert another fully
charged battery within five minutes or you may
lose data. Or, you can connect the CN4 to an
external power source.
Make sure the low battery icon is not on the
screen and that the Battery light is not turned
on. Press the power button to turn off the CN4.
Chapter 1 — Using the CN4
Battery Conservation Tips (continued)
When You Want To:Do This to Save Battery Power:
Store the CN4 for more
than a day.
Store the battery outside
the CN4.
Managing Power on the CN4
By default, the CN4 goes into a lower power mode or turns off after
two minutes of inactivity. Press the Power button to resume activity
at any time.
There are several ways you can manage power:
If you are storing the CN4 for a few days, like
over the weekend, install the charged battery or
attach the CN4 to a power source.
If you are storing the CN4 for longer, remove
and charge the battery, then store both the
battery and the CN4 in a cool location.
If the battery in storage is not used in several
months, you should recharge the battery to
keep it at its performance peak.
Store the batteries in a charger.
•You can change the amount of time the screen backlight stays on.
For help, see “Configuring the Backlight Settings” on page 23.
•You can choose a Power Management Profile to manage power
based on the way you use your CN4. Each profile turns off the
screen and the CN4 at preset times, and maintains data
connections differently. For help, see the next section.
•You can set the amount of time that the screen stays on, or the
amount of time the CN4 stays on after the screen turns off. For
help, see “Customizing Power Timeouts” on page 12.
Choosing a Power Management Profile
1 Tap Start > Settings > the System tab > Power Profiler.
10CN4 Series Mobile Computer User’s Manual
Chapter 1 — Using the CN4
2 From the drop-down list, select Windows Mobile Classic,
Windows Mobile Standard, or Windows Mobile Phone.
For more information, see the next section, “About Power
Management Profiles.”
3 Tap ok in the upper right corner to save your changes.
Power Profiler also provides advanced settings that allow you to finetune the power usage. You can choose to have the Power button turn
off the screen or turn off the device.
Note: You can also configure all of the settings in Power Profiler
using Intermec Settings. For help with Intermec Settings, see
“Configuring the CN4 Parameters” on page 34.
About Power Management Profiles
Use the Windows Mobile Standard profile (default) for applications
that power off infrequently, such as inventory management or
terminal emulation. If the CN4 does not have any activity, the screen
turns off, but WAN, LAN, or Bluetooth radio connections are
maintained in a low power state. If there continues to be no activity,
the CN4 eventually turns off data connections and goes into Suspend
mode. To wake up the CN4 and restore network connections, you
need to press the Power or Scan button.
CN4 Series Mobile Computer User’s Manual11
Chapter 1 — Using the CN4
Use the Windows Mobile Classic profile for systems that batch data
and upload it several times a day. This profile does not support
constant data connections over WAN, LAN, or Bluetooth. It can only
maintain data connections when the CN4 is on and all peripherals are
enabled. If the screen is off, you do not have any WAN, LAN, or
Bluetooth connections, but the CN4 will still receive incoming phone
calls. To wake up the CN4 and restore network connections, you need
to press the Power or Scan button.
Use the Windows Mobile Phone profile when you have a system that
requires network wake-up or you need the CN4 to always be
connected to the network. Although the connections are maintained
at a low power mode, this setting typically consumes the most power.
If the screen turns off, the radios continue to maintain the network
connections.
Customizing Power Timeouts
Follow the next procedure to adjust the screen and power timeout
values. You can set different values for battery and external power.
Note: When you set timeout values this way, you override values used
by the Power Management Profiles.
To customize power timeout values
1 Tap Start > Settings > System tab > Power Profiler.
2 In the Power Profile tab, tap Enable Advanced Settings.
3 Tap the Screen Settings tab to change screen timeout values:
•Check the Enable Screen Off check box to be able to turn off
the screen independently of the CN4.
•To change the amount of inactivity time before the screen
turns off, move the Battery Power or External Power sliders.
For battery power, choose from 1 to 6 minutes.
For external power, choose from 1, 2, 5, 10, or 15 minutes, or
disable this feature.
4 Tap the Device Settings tab to change overall CN4 power timeout
values:
12CN4 Series Mobile Computer User’s Manual
Chapter 1 — Using the CN4
•Check the Enable Device Off check box to be able to turn off
the CN4 by pressing the Power button. This feature is enabled
by default unless you are using the Windows Mobile Phone
power profile.
•To change the amount of inactivity time before the CN4 turns
off and goes into Suspend mode, move the Battery Power or
External Power sliders.
For battery power, choose from 1 to 6 minutes.
For external power, choose from 1, 2, 5, 10, or 15 minutes, or
disable this feature.
5 Tap the Power Button tab to change what happens when you press
the Power button:
•Choose Turn off the Device if you want to put the CN4 in
Suspend mode when you press the Power button. In Suspend
mode, data connections are turned off. To restore data
connections, you need to press the Power button to wake up
the CN4.
•Choose Turn off the Screen if you want to leave the CN4 on
but with the screen turned off when you press the Power
button. This mode uses more power than Suspend mode, but
maintains all data connections. Press the Power button to turn
the screen on.
CN4 Series Mobile Computer User’s Manual13
Chapter 1 — Using the CN4
Using the Keypad
The CN4 can have a QWERTY keypad or numeric keypad. The CN4e
supports larger numeric keypads with a phone style (1-2-3 on top)
layout.
The full alphabetic QWERTY keypad and the alphanumeric keypad
are for applications that require primary input of alphabetic data.
This keypad also provides special characters, numbers, symbols, and
functions by pressing color-coded key sequences.
14CN4 Series Mobile Computer User’s Manual
The large numeric keypads are for applications that require mainly
numeric data. These keypads also lets you enter special characters,
including the alphabet, by pressing color-coded key sequences. The
CN4e provides larger input keys better suited for blind entry or glove
usage.
Using the Color-Coded Keys
Each keypad available for the CN4 provides color-coded keys to let
you access additional characters, symbols, and functions printed on
the keypad overlay. Once you understand how to use the color-coded
keys and key sequences, you can access all of the additional features
printed on the keypad overlay. There are two color-coded modifier
keys on the numeric keypad: the orange B key and the green C key.
The alphanumeric keypads have only the orange B color-coded
modifier key.
Using the Color-Coded Keys
You Want To:Press:Example
Chapter 1 — Using the CN4
Use an orange character
or function printed
above a key.
Use a green character or
function printed above a
key.
Lock the orange or green
key to stay on.
Unlock a green or orange
key.
B key (LED illuminates) and
then the key with the character
or function printed above it
(LED turns off).
C key (LED illuminates) and
then the key with the character
or function printed above it
(LED turns off).
B or C twice.On the CN4e numeric keypad, press
B or C once.Press the B or C once to unlock
On the CN4 Qwerty keypad, press
B and then Q to type the @
character.
On the CN4 numeric keypad, press
C and then 2 to type a lowercase a.
C twice and the green LED
illuminates and stays on.
the key and turn off the LED.
Capitalizing Characters
To capitalize a single character on alphanumeric keypads, press the
shift key, and then the character. To type all alphanumeric characters
as uppercase letters, you can enable the Caps Lock feature on the CN4
keypad.
CN4 Series Mobile Computer User’s Manual15
Chapter 1 — Using the CN4
To ena b le Caps Lock
•On the QWERTY keypad, press B, then the Shift key. Press the
same key sequence to disable the Caps Lock.
•On the CN4 numeric keypad, press C 1.
•On the CN4e numeric keypads, press C 1.
The Caps Lock LED lights up green to show that the CN4 is in the
Caps Lock mode.
To exi t Caps Lock
•On the CN4 numeric keypad, press C 1 again.
•On the CN4e numeric keypad, press C 1.
Entering Characters on the Alphanumeric Keypad
There are a few hidden characters on the alphanumeric keypad that
require using the color-coded keys and the Shift key to access. Use the
following table to understand how to access these hidden characters
on the keypad.
QWERTY Keypad Hidden Characters
To EnterPress
“Shift B Z
>ShiftB .
<ShiftB X
Entering Characters on the Numeric Keypads
Above most of the number keys, there is a grouping of three or four
characters of the alphabet. For example, above the 2 key there are the
letters “ABC.” To access each letter above the key, you press the key
one to four times depending on the placement of the letter.
For example, to type the letter “c”:
•Press C 2 2 2.
To type a letter on the same key as the last letter entered, wait two
seconds, then enter the correct series of keystrokes to create the next
letter.
16CN4 Series Mobile Computer User’s Manual
Using the Power Button
When you press the Power () button, you put the CN4 into
Suspend mode. In this lower power mode, the CN4 continues to
supply power to all memory, but turns off power to most hardware
such as the display. This feature is designed to prolong battery life.
Note: If you do not have a SIM card installed, it may take up to 30
seconds for the CN4 to suspend.
Understanding the Audio Features
There are several audio features available on the CN4. There are two
speakers, a microphone, an external volume control, and multiple
software tools for configuring the volume of sounds.
Using the CN4 as a Cell Phone
Note: For more information on using the phone, see “Configuring
the Phone” on page 38.
Chapter 1 — Using the CN4
When you use the CN4 as a cell phone, use the microphone and a
front speaker for talking on the phone.
CN4 Series Mobile Computer User’s Manual17
Chapter 1 — Using the CN4
To adjust the volume of the front speaker
1 Tap the Volume () icon at the top of the screen.
Front speaker
Microphone
2 In the Volume adjust box, tap On.
3 Use your stylus to move the volume slider for the phone to the
desired volume level.
Phone volume
slider
18CN4 Series Mobile Computer User’s Manual
Adjusting the Volume of the Rear Speaker
Rear speaker
Volume up/down
You can adjust the computer volume for your needs and your
environment. The volume includes sounds you hear when you tap the
screen or scan bar codes with a scanner. You can set the volume to off,
very low, low, medium (default), high, and very high. Use the
following table to understand the different ways to adjust the volume.
Chapter 1 — Using the CN4
CN4 Series Mobile Computer User’s Manual19
Location of the Rear Speaker and Volume Control
Changing the Volume of the Rear Speaker
Way to Adjust VolumeProcedure
Tap the Volume () icon in
the navigation bar.
Use Intermec Settings.From the Start menu, choose Settings > the
Press the side volume control. Press the top of the side volume control to
Use the stylus to move the volume slider up
or down for the computer. You can also turn
the volume on or off and choose to use
Vibrate mode.
System tab > Intermec Settings. Go to
Device Settings > Beeper > Volume. Select
the setting you prefer and save your changes
before exiting. For help, see “Using
Intermec Settings Directly On the CN4”
on page 36.
turn the volume up. Press the bottom of the
side volume control to turn the volume
down.
Chapter 1 — Using the CN4
Note: For detailed information on the commands available in
Intermec Settings, see the Intermec Computer Command Reference Manual (P/N 073529-xxx) available from the Intermec web site.
Enabling the Vibrate Feature
You can enable the vibrate feature when audio is difficult to hear,
such as in a high noise environment. When enabled, the CN4 vibrates
when the scanner performs a good read or when the phone receives a
call.
To enable the vibrate feature
1 Tap the Volume () icon at the top of the screen.
2 In the Volume adjust box, tap Vibrate.
Note: The Volume icon in the Navigation bar changes to look like a
vibrating CN4 () when the Vibrate feature is enabled.
Using the Screen
The CN4 has a 3.5" diagonal, 240x320 pixel (QVGA) transflective
TFT-LCD 64K color display.
•The Navigation bar displays the Start flag, the Connectivity icon,
the Volume icon, and the time and next appointment.
•The Today screen displays shortcuts to some of the applications
installed on the CN4 and important information for the day.
•The Command bar displays the onscreen keyboard icon, Windows
Mobile 6.1 links, and icons to any applications that are running,
but are hidden from view.
20CN4 Series Mobile Computer User’s Manual
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