Intermec Technologies 01CN4, 03CN4, 04CN4, 02CN4 Users manual

CN
4
User’s
Manual
Mobile Computer
CN4, CN4e
Intermec Technologies Corporation
Worldwide Headquarters 6001 36th Ave.W. Everett, WA 98203 U.S.A.
www.intermec.com
The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec Technologies Corporation.
Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation.
© 2009 by Intermec Technologies Corporation. All rights reserved.
The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar, dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license), Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower, Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, Intermec Terminal Emulator, Trakker Antares, and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation.
There are U.S. and foreign patents as well as U.S. and foreign patents pending.
Wi-Fi is a registered certification mark of the Wi-Fi Alliance.
Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and/or other countries.
Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.
This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (www.openssl.org).
This product includes cryptographic software written by Eric Young (EAY@cryptsoft.com).
miniSD is a trademark of the SD Card Association. The SD logo is a trademark.
This product uses Regex++, Index software during its operational phases. The owner of Regex++ has granted use of the software to anyone provided such use is accompanied by the following copyright and permission notice:
Regex++, Index. (Version 3.31, 16th Dec 2001) Copyright © 1998-2001 Dr John Maddock Permission to use, copy, modify, distribute and sell this software and its documentation for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. Dr John Maddock makes no representations about the suitability of this software for any purpose. It is provided "as is" without express or implied warranty.
Contents
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Service Location Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Patent Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Who Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Using the CN4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1
Introducing the CN4 Mobile Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Finding the Software Build Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Using the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Changing the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Checking the Battery Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Maximizing Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Managing Power on the CN4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Choosing a Power Management Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Customizing Power Timeouts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Contents
Using the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Using the Color-Coded Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Capitalizing Characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Entering Characters on the Alphanumeric Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Entering Characters on the Numeric Keypads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Using the Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Understanding the Audio Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Using the CN4 as a Cell Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Adjusting the Volume of the Rear Speaker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Enabling the Vibrate Feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Using the Stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Understanding the Screen Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Aligning the Touch Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Configuring the Backlight Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
CN4 Series Mobile Computer User’s Manual iii
Contents
Understanding the Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Using the Imager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Reading Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Improving the Performance of the Area Imager . . . . . . . . . . . . . . . . . . . . . 28
Capturing Images . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Using the Image Capture Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Configuring the Image Capture Application. . . . . . . . . . . . . . . . . . . . . . . .31
Capturing Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Capturing Signatures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Using the Color Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Installing a miniSD or SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Setting Up GPS on Your CN4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Using the GPSID Installed on the CN4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Learning About Additional GPS Options for the CN4 . . . . . . . . . . . . . . . . . . . . . . .41
Connecting and Configuring the CN4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
2
Connecting to a PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Configuring the CN4 Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Using Intermec Settings Remotely With SmartSystems Foundation . . . . . . . . . .35
Using Intermec Settings Directly On the CN4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Configuring the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Activating the CDMA Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Activating the GSM/EDGE Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Making a Phone Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Turning the Phone On and Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Configuring the CN4 for Your Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Configuring 802.11b/g Radio Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Configuring Bluetooth Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Connecting to a Bluetooth Scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Configuring Bluetooth for Wireless Printing . . . . . . . . . . . . . . . . . . . . . . .44
Connecting to a Bluetooth Audio Device. . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Configuring Ethernet Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Using Serial and USB Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Checking the Status of Your Wireless Connection . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Configuring Wireless Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Choosing Between Microsoft and Funk Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
iv CN4 Series Mobile Computer User’s Manual
Selecting a Funk Security Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Selecting Microsoft as Your Security Choice. . . . . . . . . . . . . . . . . . . . . . . .53
Loading a Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Disabling Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Developing and Installing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
3
Developing Applications for the CN4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Installing Applications on the CN4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Installing Applications Using SmartSystems Foundation . . . . . . . . . . . . . . . . . . . . 63
Installing Applications Using Microsoft ActiveSync . . . . . . . . . . . . . . . . . . . . . . . . . 64
Installing Applications Using a Storage Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Installing Applications Using the FTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Freeing Up Virtual Memory for Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Launching An Application Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Upgrading the System Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Upgrading the CN4 Using SmartSystems Foundation. . . . . . . . . . . . . . . . . . . . . . . 70
Downloading the Upgrade Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Upgrading the CN4 Using a miniSD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Contents
Troubleshooting and Maintaining the CN4 . . . . . . . . . . . . . . . . . . . . . . . . . 77
4
Calling Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Troubleshooting the CN4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Resetting the CN4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Warm Booting the CN4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Cold Booting the CN4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Clean Booting the CN4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Cleaning the CN4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
A
Physical and Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
CN4 Series Mobile Computer User’s Manual v
Contents
Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
B
Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Keypads and Keystrokes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
C
Standard Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
I
vi CN4 Series Mobile Computer User’s Manual

Before You Begin

This section provides you with safety information, technical support information, and sources for additional product information.

Safety Information

Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.
This section explains how to identify and understand dangers, warnings, cautions, and notes that are in this document.
A warning alerts you of an operating procedure, practice, condition, or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment.
A caution alerts you to an operating procedure, practice, condition, or statement that must be strictly observed to prevent equipment damage or destruction, or corruption or loss of data.
Before You Begin
Note: Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances.

Global Services and Support

Warranty Information

To understand the warranty for your Intermec product, visit the Intermec web site at www.intermec.com and click Support > Returns and Repairs > Warranty.
Disclaimer of warranties: The sample code included in this document is presented for reference only. The code does not necessarily represent complete, tested programs. The code is provided “as is with all faults.” All warranties are expressly disclaimed, including the implied warranties of merchantability and fitness for a particular purpose.
CN4 Series Mobile Computer User’s Manual vii
Before You Begin

Web Support

Visit the Intermec web site at www.intermec.com to download our current manuals (in PDF). To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor.
Visit the Intermec technical knowledge base (Knowledge Central) at
www.intermec.com and click Support > Knowledge Central to
review technical information or to request technical support for your Intermec product.

Telephone Support

In the U.S.A. and Canada, call 1-800-755-5505.
Outside the U.S.A. and Canada, contact your local Intermec representative. To search for your local representative, from the Intermec web site, click About Us > Contact Us.

Service Location Support

For the most current listing of service locations, click Support >Returns and Repairs > Repair Locations.
For technical support in South Korea, use the after service locations listed below:
AWOO Systems
102-1304 SK Ventium 522 Dangjung-dong Gunpo-si, Gyeonggi-do Korea, South 435-776 Contact: Mr. Sinbum Kang Telephone: +82-31-436-1191 Email: mjyun@awoo.co.kr
IN Information System PTD LTD
6th Floor Daegu Venture Center Bldg 95 Shinchun 3 Dong Donggu, Daegu City, Korea E-mail: jmyou@idif.co.kr or korlim@gw.idif.co.kr
viii CN4 Series Mobile Computer User’s Manual
To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor.

Patent Information

Product is covered by one or more of the following patents:
4882476; 4894523; 4953113; 4961043; 4970379; 4988852; 5019699; 5021642; 5038024; 5081343; 5095197; 5144119; 5144121; 5182441; 5187355; 5187356; 5195183; 5216233; 5216550; 5195183; 5195183; 5218191; 5227614; 5233172; 5241488; 5243602; 5258606; 5278487; 5288985; 5308966; 5322991; 5331136; 5331580; 5342210; 5349678; 5359185; 5371858; 5373478; 5389770; 5397885; 5410141; 5414251; 5416463; 5442167; 5464972; 5468947; 5468950; 5477044; 5486689; 5488575; 5500516; 5502297; 5504367; 5508599; 5514858; 5530619; 5534684; 5536924; 5539191; 5541419; 5548108; 5550362; 5550364; 5565669; 5567925; 5568645; 5572007; 5576529; 5592512; 5594230; 5598007; 5608578; 5616909; 5619027; 5627360; 5640001; 5657317; 5659431; 5671436; 5672860; 5684290; 5719678; 5729003; 5742041; 5761219; 5764798; 5777308; 5777309; 5777310; 5786583; 5793604; 5798509; 5798513; 5804805; 5805807; 5811776; 5811777; 5818027; 5821523; 5828052; 5831819; 5834753; 5834749; 5837987; 5841121; 5842070; 5844222; 5854478; 5862267; 5869840; 5873070; 5877486; 5878395; 5883492; 5883493; 5886338; 5889386; 5892971; 5895906; 5898162; 5902987; 5902988; 5912452; 5923022; 5936224; 5949056; 5969321; 5969326; 5969328; 5979768; 5986435; 5987192; 5987499; 5992750; 6003775; 6012640; 6016960; 6018597; 6024289; 6034379; 6036093; 6039252; 6064763; 6075340; 6095422; 6097839; 6102289; 6102295; 6109528; 6119941; 6128414; 6138915; 6149061; 6149063; 6152370; 6155490; 6158661; 6164542; 6164545; 6173893; 6195053; 6234393; 6234395; 6244512; 6249008; 6328214; 6330975; 6345765; 6356949; 6367699; 6375075; 6375076; 6375344; 6431451; 6435411; 6484944; 6488209; 6497368; 6532152; 6538413; 6539422; 6621942; 6641046; 6681994; 6687403; 6688523; 6732930
Before You Begin
There may be other U.S. and foreign patents pending.
CN4 Series Mobile Computer User’s Manual ix
Before You Begin

Who Should Read This Manual

This manual is written for the person who is responsible for installing, configuring, and maintaining the CN4 and CN4e Mobile Computer.
This manual provides you with information about the features of the CN4 and CN4e, and how to install, configure, operate, maintain, and troubleshoot it.
Before you work with the CN4 or CN4e, you should be familiar with your network and general networking terms, such as IP address.

Related Documents

This table contains a list of related Intermec documents and their part numbers.
Document Title Part Number
CN4 Mobile Computer Quick Start Guide 930-220-xxx
CN4e Mobile Computer Quick Start Guide 930-224-xxx
Models CN4 and CN4e Compliance Insert 933-185-xxx
Intermec Settings Command Reference Manual 937-016-xxx
Intermec Developer Library (IDL) Resource Kit Developer’s Guide
934-006-xxx
The Intermec web site at www.intermec.com contains our documents (as PDF files) that you can download for free.
To downl o a d documents
1 Visit the Intermec web site at www.intermec.com.
2 Click Support > Manuals.
3 Use the Product Category field, the Product Family field, and
the Product field to help you locate the product whose documentation you want to download.
x CN4 Series Mobile Computer User’s Manual
1

Using the CN4

This chapter introduces the CN4 and CN4e Mobile Computers with Windows® Mobile® 6.1. It also contains hardware and software configuration information to assist you in getting the most out of your computer. This chapter contains these topics:
Using the Battery
Using the Keypad
Understanding the Audio Features
Using the Screen
Understanding the Status LEDs
Using the Imager
Using the Color Camera
Installing a miniSD or SIM Card
Setting Up GPS on Your CN4
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Chapter 1 — Using the CN4

Introducing the CN4 Mobile Computer

The Intermec CN4 and CN4e Mobile Computers are ergonomically designed mobile computers built on the Microsoft Windows Mobile®
6.1 operating system. They are lightweight, easy-to-use, and run most software developed for the Windows Mobile platform, including standalone, client-server, and browser-based applications.
The CN4 and CN4e support similar feature sets. The CN4e offers extended environmental specifications and larger keys for data intensive applications. The CN4 Series of mobile computers includes both the CN4 and CN4e computers. Throughout this manual, both versions of the computer are referred to as CN4 or CN4 Series.
CN4e and CN4 Mobile Computers
The CN4 Series Mobile Computer with an IEEE 802.11b/g radio installed is Wi-Fi® certified for interoperability with other 802.11b/g wireless LAN devices.
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Chapter 1 — Using the CN4
The CN4 and CN4e are available with the following features:
802.11b/g radio standard
Note: The radio also supports the 802.11d standard. The 802.11d standard adds the requirements and definitions for 802.11 WLAN equipment to operate in markets not served by the current standard. For 802.11d support, you need to order the 802.11d version of the CN4. For help, contact your local Intermec representative.
Bluetooth® radio standard
128 MB RAM
QWERTY or numeric keypads
Imaging options:
EA21 Standard Area Imager
Color Camera
Wireless Wide Area Network (WWAN) options:
UMTS/HSDPA
GSM/GPRS/EDGE
CDMA/1xRTT/EV-DO Rev A
Use this manual to understand how to use the features and options available on the CN4 and CN4e.
Note: For information about the Windows Mobile 6.1 applications installed on the CN4, see the online Help. For additional information about using Windows Mobile 6.1 on the CN4, visit Intermec Knowledge Central at www.intermec.com.

Finding the Software Build Versions

You can easily check to see what version of the operating system and the SmartSystems Platform Bundle (SSPB) are loaded on your CN4.
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Chapter 1 — Using the CN4
To find your operating system version
1 Tap Start > Internet Explorer.
2 Tap the Intermec logo. The Intermec page appears and displays
the software build information.

Using the Battery

The CN4 Series computers use the following Intermec batteries as a main power source. All have been certified to meet the IEEE 1725 standard for rechargeable batteries.
Standard and Extended Batteries for CN4 and CN4e
Computer Uses This Standard Battery Uses This Extended Battery
CN4 AB8 or AB15 AB9 or AB16
CN4e N/A AB9 or AB16
Standard batteries have 8.1 Watt hours capacity and extended batteries have 14.8 Watt hours capacity. You must fully charge the battery before you can use the CN4.
The battery used in this device may present a fire or chemical burn hazard if it is mistreated. Do not disassemble it, heat it above 100°C (212°F) or incinerate it.
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If you fail to replace the low battery immediately, you may lose important data or applications.
Note: If the CN4 is not on external power and you remove the battery
pack, it goes into Suspend mode. You need to install a charged battery within 5 minutes, or the CN4 resets and you could lose data.
Dispose of used batteries promptly. Keep away from children. Contact your Intermec representative for replacement batteries.
Several factors determine the life of your battery such as extreme temperatures, input devices, and your usage.

Charging the Battery

The battery pack should be fully charged before you use the CN4 for the first time. If battery temperatures are within the battery charging range of 0° to 40°C (32° to 104°F), the standard battery pack takes up to four hours to charge. The extended battery pack takes up to five hours.
Chapter 1 — Using the CN4
The battery is fully charged when the battery status LED shows a steady green.
To charge the battery
Insert the battery into a quad battery charger, a single dock, or a
multidock, or attach external power to the CN4 with the battery installed. For information on these accessories, see
on page 92.
“Accessories”
Use the next table to understand how long it will take to charge your batteries in some of the CN4 charging accessories.
Charging Times for CN4 Batteries
Charging Accessory Model Charging Time
Quad Battery Charger AC14 5 hours or less
Single Dock AD10 5 hours or less
Multidock AD11/AD12 5 hours or less
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Chapter 1 — Using the CN4

Changing the Battery

When you remove the battery from the CN4, an internal super capacitor maintains your status, memory, and real-time clock for up to 5 minutes. To maximize this time, suspend the CN4 before changing the battery.
To change the battery
1 Press and release the Power button to suspend the CN4.
2 Unsnap the top end of the handstrap.
3 Press the battery release tab to the left until the battery releases,
and then lift it away from the CN4.
4 Place the tabbed end of the battery into the battery compartment,
and then press down on the battery until it clicks into place.
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Inserting the Battery
5 Snap the top of the handstrap into place.

Checking the Battery Status

The easiest way to check the status of your battery is to look at the battery icon on the CN4 status bar.
Chapter 1 — Using the CN4
Battery Icon Status
Icon Status
Battery is fully charged.
Battery has a medium charge. You should be able to work for several more hours before changing batteries.
Battery is low. You need to replace or charge the battery soon.
Battery is critically low. You need to replace or charge the battery now.
Battery is charging.
The Battery Status LED indicates the charging status.
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Understanding the Battery Status LED
Battery Status Description
Steady green The battery is more than 95% charged and
Blinking red The battery is low. CN4 goes into Suspend
Steady red and the CN4 is attached to external power.
Steady red and the CN4 is not attached to external power.
Steady amber The battery is missing or is unable to
Off The CN4 is not on external power and the
Battery status LED
CN4 is on a charger.
mode. Charge or replace the battery.
The battery is charging.
The CN4 firmware is not working properly. Cold boot the CN4 as described in “Cold
Booting the CN4” on page 84.
charge. If the battery will not charge, it may be
because the temperature is outside of the charging range, or you may be using a battery not approved by Intermec. You need to use one of the battery models specified in “Standard and Extended
Batteries for CN4 and CN4e” on page 4.
battery is operating normally.
You can also check the battery status by using the Power application.
To check the battery status
Tap Start > Settings > the System tab > Power > the Battery tab.
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Maximizing Battery Life

Batteries are chemical devices. If the batteries are left sitting on a shelf for long periods of time outside the CN4, the batteries slowly discharge, eventually to zero if left uncharged. The battery chemistry resists normal degradation if you store the battery in a charger as opposed to leaving the battery in a discharged state. See the following table for tips you can do to maximize the life of your battery.
Chapter 1 — Using the CN4
Battery Conservation Tips
When You Want To: Do This to Save Battery Power:
Operate the CN4 and the Low Battery status icon appears or the Battery light comes on.
Stop using the CN4 for five minutes or longer.
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Press the power button to turn off the CN4. Remove the battery and insert another fully charged battery within five minutes or you may lose data. Or, you can connect the CN4 to an external power source.
Make sure the low battery icon is not on the screen and that the Battery light is not turned on. Press the power button to turn off the CN4.
Chapter 1 — Using the CN4
Battery Conservation Tips (continued)
When You Want To: Do This to Save Battery Power:
Store the CN4 for more than a day.
Store the battery outside the CN4.

Managing Power on the CN4

By default, the CN4 goes into a lower power mode or turns off after two minutes of inactivity. Press the Power button to resume activity at any time.
There are several ways you can manage power:
If you are storing the CN4 for a few days, like over the weekend, install the charged battery or attach the CN4 to a power source.
If you are storing the CN4 for longer, remove and charge the battery, then store both the battery and the CN4 in a cool location.
If the battery in storage is not used in several months, you should recharge the battery to keep it at its performance peak.
Store the batteries in a charger.
You can change the amount of time the screen backlight stays on.
For help, see “Configuring the Backlight Settings” on page 23.
You can choose a Power Management Profile to manage power
based on the way you use your CN4. Each profile turns off the screen and the CN4 at preset times, and maintains data connections differently. For help, see the next section.
You can set the amount of time that the screen stays on, or the
amount of time the CN4 stays on after the screen turns off. For help, see “Customizing Power Timeouts” on page 12.
Choosing a Power Management Profile
1 Tap Start > Settings > the System tab > Power Profiler.
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Chapter 1 — Using the CN4
2 From the drop-down list, select Windows Mobile Classic,
Windows Mobile Standard, or Windows Mobile Phone.
For more information, see the next section, “About Power Management Profiles.”
3 Tap ok in the upper right corner to save your changes.
Power Profiler also provides advanced settings that allow you to fine­tune the power usage. You can choose to have the Power button turn off the screen or turn off the device.
Note: You can also configure all of the settings in Power Profiler using Intermec Settings. For help with Intermec Settings, see
“Configuring the CN4 Parameters” on page 34.
About Power Management Profiles
Use the Windows Mobile Standard profile (default) for applications that power off infrequently, such as inventory management or terminal emulation. If the CN4 does not have any activity, the screen turns off, but WAN, LAN, or Bluetooth radio connections are maintained in a low power state. If there continues to be no activity, the CN4 eventually turns off data connections and goes into Suspend mode. To wake up the CN4 and restore network connections, you need to press the Power or Scan button.
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Use the Windows Mobile Classic profile for systems that batch data and upload it several times a day. This profile does not support constant data connections over WAN, LAN, or Bluetooth. It can only maintain data connections when the CN4 is on and all peripherals are enabled. If the screen is off, you do not have any WAN, LAN, or Bluetooth connections, but the CN4 will still receive incoming phone calls. To wake up the CN4 and restore network connections, you need to press the Power or Scan button.
Use the Windows Mobile Phone profile when you have a system that requires network wake-up or you need the CN4 to always be connected to the network. Although the connections are maintained at a low power mode, this setting typically consumes the most power. If the screen turns off, the radios continue to maintain the network connections.
Customizing Power Timeouts
Follow the next procedure to adjust the screen and power timeout values. You can set different values for battery and external power.
Note: When you set timeout values this way, you override values used by the Power Management Profiles.
To customize power timeout values
1 Tap Start > Settings > System tab > Power Profiler.
2 In the Power Profile tab, tap Enable Advanced Settings.
3 Tap the Screen Settings tab to change screen timeout values:
Check the Enable Screen Off check box to be able to turn off
the screen independently of the CN4.
To change the amount of inactivity time before the screen
turns off, move the Battery Power or External Power sliders.
For battery power, choose from 1 to 6 minutes.
For external power, choose from 1, 2, 5, 10, or 15 minutes, or disable this feature.
4 Tap the Device Settings tab to change overall CN4 power timeout
values:
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Check the Enable Device Off check box to be able to turn off
the CN4 by pressing the Power button. This feature is enabled by default unless you are using the Windows Mobile Phone power profile.
To change the amount of inactivity time before the CN4 turns
off and goes into Suspend mode, move the Battery Power or External Power sliders.
For battery power, choose from 1 to 6 minutes.
For external power, choose from 1, 2, 5, 10, or 15 minutes, or disable this feature.
5 Tap the Power Button tab to change what happens when you press
the Power button:
Choose Turn off the Device if you want to put the CN4 in
Suspend mode when you press the Power button. In Suspend mode, data connections are turned off. To restore data connections, you need to press the Power button to wake up the CN4.
Choose Turn off the Screen if you want to leave the CN4 on
but with the screen turned off when you press the Power button. This mode uses more power than Suspend mode, but maintains all data connections. Press the Power button to turn the screen on.
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Chapter 1 — Using the CN4

Using the Keypad

The CN4 can have a QWERTY keypad or numeric keypad. The CN4e supports larger numeric keypads with a phone style (1-2-3 on top) layout.
CN4 QWERTY Keypad CN4 Numeric Keypad
CN4e Numeric Phone-Style Keypad CN4e Alphanumeric Keypad
The full alphabetic QWERTY keypad and the alphanumeric keypad are for applications that require primary input of alphabetic data. This keypad also provides special characters, numbers, symbols, and functions by pressing color-coded key sequences.
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The large numeric keypads are for applications that require mainly numeric data. These keypads also lets you enter special characters, including the alphabet, by pressing color-coded key sequences. The CN4e provides larger input keys better suited for blind entry or glove usage.

Using the Color-Coded Keys

Each keypad available for the CN4 provides color-coded keys to let you access additional characters, symbols, and functions printed on the keypad overlay. Once you understand how to use the color-coded keys and key sequences, you can access all of the additional features printed on the keypad overlay. There are two color-coded modifier keys on the numeric keypad: the orange B key and the green C key. The alphanumeric keypads have only the orange B color-coded modifier key.
Using the Color-Coded Keys
You Want To: Press: Example
Chapter 1 — Using the CN4
Use an orange character or function printed above a key.
Use a green character or function printed above a key.
Lock the orange or green key to stay on.
Unlock a green or orange key.
B key (LED illuminates) and
then the key with the character or function printed above it (LED turns off).
C key (LED illuminates) and
then the key with the character or function printed above it (LED turns off).
B or C twice. On the CN4e numeric keypad, press
B or C once. Press the B or C once to unlock
On the CN4 Qwerty keypad, press
B and then Q to type the @
character.
On the CN4 numeric keypad, press
C and then 2 to type a lowercase a.
C twice and the green LED
illuminates and stays on.
the key and turn off the LED.

Capitalizing Characters

To capitalize a single character on alphanumeric keypads, press the shift key, and then the character. To type all alphanumeric characters as uppercase letters, you can enable the Caps Lock feature on the CN4 keypad.
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Chapter 1 — Using the CN4
To ena b le Caps Lock
On the QWERTY keypad, press B, then the Shift key. Press the
same key sequence to disable the Caps Lock.
On the CN4 numeric keypad, press C 1.
On the CN4e numeric keypads, press C 1.
The Caps Lock LED lights up green to show that the CN4 is in the Caps Lock mode.
To exi t Caps Lock
On the CN4 numeric keypad, press C 1 again.
On the CN4e numeric keypad, press C 1.

Entering Characters on the Alphanumeric Keypad

There are a few hidden characters on the alphanumeric keypad that require using the color-coded keys and the Shift key to access. Use the following table to understand how to access these hidden characters on the keypad.
QWERTY Keypad Hidden Characters
To Enter Press
Shift B Z > Shift B . < Shift B X

Entering Characters on the Numeric Keypads

Above most of the number keys, there is a grouping of three or four characters of the alphabet. For example, above the 2 key there are the letters “ABC.” To access each letter above the key, you press the key one to four times depending on the placement of the letter.
For example, to type the letter “c”:
Press C 2 2 2.
To type a letter on the same key as the last letter entered, wait two seconds, then enter the correct series of keystrokes to create the next letter.
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Using the Power Button

When you press the Power ( ) button, you put the CN4 into Suspend mode. In this lower power mode, the CN4 continues to supply power to all memory, but turns off power to most hardware such as the display. This feature is designed to prolong battery life.
Note: If you do not have a SIM card installed, it may take up to 30 seconds for the CN4 to suspend.

Understanding the Audio Features

There are several audio features available on the CN4. There are two speakers, a microphone, an external volume control, and multiple software tools for configuring the volume of sounds.

Using the CN4 as a Cell Phone

Note: For more information on using the phone, see “Configuring
the Phone” on page 38.
Chapter 1 — Using the CN4
When you use the CN4 as a cell phone, use the microphone and a front speaker for talking on the phone.
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To adjust the volume of the front speaker
1 Tap the Volume ( ) icon at the top of the screen.
Front speaker
Microphone
2 In the Volume adjust box, tap On.
3 Use your stylus to move the volume slider for the phone to the
desired volume level.
Phone volume slider
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Adjusting the Volume of the Rear Speaker

Rear speaker
Volume up/down
You can adjust the computer volume for your needs and your environment. The volume includes sounds you hear when you tap the screen or scan bar codes with a scanner. You can set the volume to off, very low, low, medium (default), high, and very high. Use the following table to understand the different ways to adjust the volume.
Chapter 1 — Using the CN4
CN4 Series Mobile Computer User’s Manual 19
Location of the Rear Speaker and Volume Control
Changing the Volume of the Rear Speaker
Way to Adjust Volume Procedure
Tap the Volume ( ) icon in the navigation bar.
Use Intermec Settings. From the Start menu, choose Settings > the
Press the side volume control. Press the top of the side volume control to
Use the stylus to move the volume slider up or down for the computer. You can also turn the volume on or off and choose to use Vibrate mode.
System tab > Intermec Settings. Go to Device Settings > Beeper > Volume. Select
the setting you prefer and save your changes before exiting. For help, see “Using
Intermec Settings Directly On the CN4” on page 36.
turn the volume up. Press the bottom of the side volume control to turn the volume down.
Chapter 1 — Using the CN4
Note: For detailed information on the commands available in Intermec Settings, see the Intermec Computer Command Reference Manual (P/N 073529-xxx) available from the Intermec web site.

Enabling the Vibrate Feature

You can enable the vibrate feature when audio is difficult to hear, such as in a high noise environment. When enabled, the CN4 vibrates when the scanner performs a good read or when the phone receives a call.
To enable the vibrate feature
1 Tap the Volume ( ) icon at the top of the screen.
2 In the Volume adjust box, tap Vibrate.
Note: The Volume icon in the Navigation bar changes to look like a vibrating CN4 ( ) when the Vibrate feature is enabled.

Using the Screen

The CN4 has a 3.5" diagonal, 240x320 pixel (QVGA) transflective TFT-LCD 64K color display.
The Navigation bar displays the Start flag, the Connectivity icon,
the Volume icon, and the time and next appointment.
The Today screen displays shortcuts to some of the applications
installed on the CN4 and important information for the day.
The Command bar displays the onscreen keyboard icon, Windows
Mobile 6.1 links, and icons to any applications that are running, but are hidden from view.
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