Intermec Technologies 01CN50 Users manual

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User’s

Manual

Mobile Computer

Intermec Technologies Corporation

Worldwide Headquarters 6001 36th Ave.W. Everett, WA 98203 U.S.A.

www.intermec.com

The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec Technologies Corporation.

Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation.

The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar, dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license), Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower, Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000, Trakker Antares, and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation.

There are U.S. and foreign patents as well as U.S. and foreign patents pending.

Wi-Fi is a registered certification mark of the Wi-Fi Alliance.

Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and/or other countries.

Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.

This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (www.openssl.org).

This product includes cryptographic software written by Eric Young (EAY@cryptsoft.com).

This product uses Regex++, Index software during its operational phases. The owner of Regex++ has granted use of the software to anyone provided such use is accompanied by the following copyright and permission notice:

Regex++, Index. (Version 3.31, 16th Dec 2001) Copyright © 1998-2001 Dr John Maddock Permission to use, copy, modify, distribute and sell this software and its documentation for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. Dr John Maddock makes no representations about the suitability of this software for any purpose. It is provided “as is” without express or implied warranty.

ii CN50 Mobile Computer User’s Manual

Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Service Location Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Who Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Patent Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Using the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Introducing the CN50 Mobile Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Using the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Removing and Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Maximizing Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Checking the Battery Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Contents

Using the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Using the Color-Coded Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Capitalizing Characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Using the Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Entering Letters With the Numeric Keypad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Configuring the Backlight Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Adjusting the Volume of the Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Using the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Using the Stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Understanding the Screen Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Aligning the Touch Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Understanding the Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Using the Imager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Configuring the Imager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Reading Bar Codes With the Imager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Capturing a Signature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Capturing a Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

CN50 Mobile Computer User’s Manual iii

Contents

Using the Color Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Using a microSD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Enabling the Integrated GPS on the CN50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Using the GPSID Installed on the CN50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Learning About Additional GPS Options for the CN50. . . . . . . . . . . . . . . . . . . . . .23

Connecting and Configuring the CN50. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Connecting the CN50 to a PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Configuring the CN50 for Your Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Connecting the CN50 to Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Connecting the CN50 Using 802.11b/g Radio Communications . . . . . . . . . . . . . 28

Connecting the CN50 Using Bluetooth Communications . . . . . . . . . . . . . . . . . . . 29

Connecting the CN50 to a Wireless Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Connecting the CN50 Using Ethernet Communications . . . . . . . . . . . . . . . . . . . .31

Connecting the CN50 Using USB Communications . . . . . . . . . . . . . . . . . . . . . . . . 32

Configuring the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Turning On the Phone Using the Wireless Manager . . . . . . . . . . . . . . . . . . . . . . . . . 32

Activating the CDMA Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Activating the UMTS Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Making a Phone Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Connecting to an ISP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Connecting to a Network With a RAS Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Connecting to a Network with a VPN Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Developing and Installing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Developing Applications for the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Installing Applications on the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Installing Applications Using SmartSystems Foundation . . . . . . . . . . . . . . . . . . . . 43

Installing Applications Using Microsoft ActiveSync . . . . . . . . . . . . . . . . . . . . . . . . . 44

Installing Applications Using a microSD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Installing Applications Using Wavelink Avalanche . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Upgrading the System Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

iv CN50 Mobile Computer User’s Manual

Upgrading the CN50 Using a microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Upgrading the CN50 Using SmartSystems Foundation . . . . . . . . . . . . . . . . . . . . . 48

Troubleshooting and Maintaining the CN50. . . . . . . . . . . . . . . . . . . . . . . . 51

Calling Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Troubleshooting the CN50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Resetting the CN50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Warm Booting the CN50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Cold Booting the CN50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Clean Booting the CN50. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Cleaning the CN50. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Physical and Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Keypads and Keystrokes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Standard Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Imager Configuration Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Imager Configuration Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

CN50 Mobile Computer User’s Manual v

Before You Begin

This section provides you with safety information, technical support information, and sources for additional product information.

Safety Information

Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.

This section explains how to identify and understand warnings, cautions, and notes that are in this document.

A warning alerts you of an operating procedure, practice, condition, or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment.

A caution alerts you to an operating procedure, practice, condition, or statement that must be strictly observed to prevent equipment damage or destruction, or corruption or loss of data.

Note: Notes either provide extra information about a topic or

contain special instructions for handling a particular condition or set of circumstances.

Global Services and Support

Warranty Information

To understand the warranty for your Intermec product, visit the Intermec web site at www.intermec.com and click Support > Returns and Repairs > Warranty.

vi CN50 Mobile Computer User’s Manual

Before You Begin

Disclaimer of warranties: The sample code included in this document is presented for reference only. The code does not necessarily represent complete, tested programs. The code is provided “as is with all faults.” All warranties are expressly disclaimed, including the implied warranties of merchantability and fitness for a particular purpose.

Web Support

Visit the Intermec web site at www.intermec.com to download our current manuals (in PDF). To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor.

Visit the Intermec technical knowledge base (Knowledge Central) at

www.intermec.com and click Support > Knowledge Central to

review technical information or to request technical support for your Intermec product.

Telephone Support

In the U.S.A. and Canada, call 1-800-755-5505.

Outside the U.S.A. and Canada, contact your local Intermec representative. To search for your local representative, from the Intermec web site, click About Us > Contact Us.

Service Location Support

For the most current listing of service locations, go to

www.intermec.com and click Support >Returns and Repairs >

Repair Locations.

For technical support in South Korea, use the after service locations listed below:

AWOO Systems

102-1304 SK Ventium 522 Dangjung-dong Gunpo-si, Gyeonggi-do Korea, South 435-776 Contact: Mr. Sinbum Kang Telephone: +82-31-436-1191 E-mail: mjyun@awoo.co.kr

CN50 Mobile Computer User’s Manual vii

Before You Begin

IN Information System PTD LTD

6th Floor Daegu Venture Center Bldg 95 Shinchun 3 Dong Donggu, Daegu City, Korea E-mail: jmyou@idif.co.kr or korlim@gw.idif.co.kr

Who Should Read This Manual

This manual is for the person who is responsible for installing, configuring, and maintaining the CN50 Mobile Computer.

This manual provides you with information about the features of the CN50, including how to install, configure, operate, maintain, and troubleshoot it.

Before you work with the CN50, you should be familiar with your network and general networking terms, such as IP address.

Patent Information

Product is covered by one or more of the following patents:

4953113; 4961043; 4970379; 4988852; 5019699; 5021642; 5038024; 5081343; 5095197; 5144119; 5144121; 5182441; 5187355; 5187356; 5195183; 5216233; 5216550; 5218191; 5227614; 5233172; 5241488; 5243602; 5258606; 5278487; 5288985; 5308966; 5322991; 5331136; 5331580; 5342210; 5349678; 5359185; 5371858; 5373458; 5389770; 5397885; 5410141; 5414251; 5416463; 5442167; 5464972; 5468947; 5468950; 5477044; 5486689; 5488575; 5500516; 5502297; 5504367; 5508599; 5514858; 5530619; 5534684; 5536924; 5539191; 5541419; 5548108; 5550362; 5550364; 5565669; 5567925; 5568645; 5572007; 5576529; 5592512; 5594230; 5598007; 5608578; 5616909; 5619027; 5627360; 5640001; 5657317; 5659431; 5671436; 5672860; 5684290; 5719678; 5729003; 5742041; 5761219; 5764798; 5777308; 5777309; 5777310; 5786583; 5793604; 5798509; 5798513; 5804805; 5805807; 5811776; 5811777; 5818027; 5821523; 5828052; 5831819; 5834749; 5834753; 5837987; 5841121; 5842070; 5844222; 5854478; 5862267; 5869840; 5873070; 5877486; 5878395; 5883492; 5883493; 5886338; 5889386; 5892971; 5895906; 5898162; 5902987; 5902988; 5912452; 5923022; 5936224; 5949056; 5969321; 5969326; 5969328; 5979768; 5986435; 5987192; 5987499; 5992750; 6003775; 6012640; 6016960; 6018597; 6024289; 6034379; 6036093; 6039252; 6064763; 6075340; 6095422; 6097839; 6102289; 6102295; 6109528; 6119941; 6128414; 6138915; 6149061; 6149063; 6152370; 6155490; 6158661; 6164542; 6164545; 6173893; 6195053; 6234393; 6234395; 6244512; 6249008; 6328214; 6330975; 6345765; 6356949; 6367699; 6375075; 6375076; 6375344; 6431451; 6435411; 6484944; 6488209; 6497368; 6532152; 6538413; 6539422; 6621942; 6641046; 6681994; 6687403; 6688523; 6732930; 6859190; 6889903; 6967280; 7027037; 7035466; 7090137;

7121467.

Before You Begin

There may be other U.S. and foreign patents pending.

CN50 Mobile Computer User’s Manual ix

Before You Begin

x CN50 Mobile Computer User’s Manual

Using the Computer

This chapter introduces the CN50 Mobile Computer with Windows

• Introducing the CN50 Mobile Computer

• Using the Battery

• Using the Keypad

• Adjusting the Volume of the Speaker

• Using the Touch Screen

• Understanding the Status LEDs

• Using the Imager

• Using the Color Camera

• Using a microSD Card

• Enabling the Integrated GPS on the CN50

Mobile® 6.1 and contains these topics:

Chapter 1 — Using the Computer

Introducing the CN50 Mobile Computer

The Intermec CN50 Mobile Computer is a small, sleek, and stylish mobile computer built on the Microsoft operating system. The CN50 uses dual ARM processors to provide high throughput and is the only mobile computer with the latest High Speed Uplink Packet Access (HSUPA). The CN50 is also the only mobile computer that can be reprovisioned from a CDMA to a GSM/ UMTS network.

CN50 Mobile Computer

Windows® Mobile 6.1

Here are more great features of the CN50:

• A digital compass to enhance GPS navigation and improve

geotagging of captured images.

• An accelerometer that can automatically rotate the display

between portrait, landscape and upside-down viewing.

• The highest quality color camera in a mobile computer.

• An area imager that supports reading bar codes, signature capture,

and Enhanced Mobile Document Imaging (eMDI).

The CN50 Mobile Computer with an IEEE 802.11b/g radio installed is Wi-Fi

802.11b/g wireless LAN devices.

2 CN50 Mobile Computer User’s Manual

certified for interoperability with other

Use this manual to understand how to use the CN50 and other features and options available on it. For information about Windows Mobile 6.1 applications installed on the CN50, refer to the online help.

Using the Battery

The CN50 uses an AB24 standard or AB25 extended battery as its main power source. The standard battery has a 7.2 Watt hour capacity, and the extended battery has a 14.4 Watt hour capacity. Several factors determine the life of your battery, such as extreme temperatures, input devices, and your usage.

You must fully charge the battery before you can use the CN50. When you change the battery, an internal super capacitor maintains your status, memory, and real-time clock for approximately 5 minutes.

The battery used in this device may present a fire or chemical burn hazard if it is mistreated. Do not disassemble it, heat it above 100°C (212°F) or incinerate it. Dispose of used batteries promptly. Keep away from children.

Chapter 1 — Using the Computer

If you fail to replace the low battery immediately, you may lose important data or applications.

Note: If the CN50 is not using external power and you remove the

battery pack, the CN50 goes into Suspend mode.

For replacement batteries, contact your Intermec representative.

Charging the Battery

Make sure you fully charge the AB24 or AB25 battery before you use your CN50. You can charge the battery before or after you install it in the CN50. A fully discharged battery charges in approximately 4 (AB24) to 6 (AB25) hours.

To charge the battery

• Insert up to four batteries into the AC21 quad battery charger.

CN50 Mobile Computer User’s Manual 3

Chapter 1 — Using the Computer

• Install the battery in the CN50 and insert the CN50 into the AD23

charge-only multidock or AD24 Ethernet multidock.

• Attach an AE37 AC adapter or AE36 vehicle battery adapter.

Use the next table to understand how long it takes to charge your batteries in each of the CN50 charger or dock accessories.

Charging Times for CN50 Batteries

CN50 Charging Accessory AB24 Charging Time AB25 Charging Time

AC21 quad battery charger 4 hours 6 hours

AD23 charge-only multidock 4 hours 6 hours

AD24 Ethernet multidock 4 hours 6 hours

AE36 Vehicle battery adapter 4 hours 6 hours

AE37 AC adapter 4 hours 6 hours

Removing and Installing the Battery

To maximize the time allowed to replace the main battery pack, put the CN50 in suspend mode before removing the battery pack.

To remove and install the battery

1 Press and hold £ for about 2 seconds. When you release £, the

CN50 goes into suspend mode.

2 If necessary, disconnect the handstrap from the top of the CN50.

4 CN50 Mobile Computer User’s Manual

3 Push forward on the battery release tab until the battery releases,

and then lift it away from the CN50.

4 Insert a fully charged battery into the CN50, and press down on

the battery until it clicks into place.

5 If necessary, replace the handstrap.

Maximizing Battery Life

Batteries are chemical devices. If the batteries are left sitting on a shelf for long periods of time outside the CN50, the batteries slowly discharge, eventually to zero if left uncharged. The battery chemistry resists normal degradation if you store the battery in a charger as opposed to leaving the battery in a discharged state. See the following table for tips to maximize the life of your battery.

Chapter 1 — Using the Computer

Battery Conservation Tips

When You Want To: Do This to Save Battery Power:

Press

Operate the CN50 and the Low Battery status icon appears or the Battery light comes on.

Stop using the CN50 for 5 minutes or longer.

CN50 Mobile Computer User’s Manual 5

£ to turn off the CN50. Remove the

battery and insert another fully charged battery within 5 minutes or you may lose data. Or, you can connect the CN50 to an external power source.

Make sure the low battery icon is not on the screen and that the Battery light is not turned on. Press

£ to turn off the CN50.

Chapter 1 — Using the Computer

Battery Conservation Tips (continued)

When You Want To: Do This to Save Battery Power:

Store the CN50 for more than a day.

Store the battery outside the CN50.

Checking the Battery Status

The easiest way to check the status of your battery is to look at the battery icon on the status bar of your CN50.

Battery Icon Status

If you are storing the CN50 for a few days, like over the weekend, install the charged battery or attach the CN50 to a power source.

If you are storing the CN50 for longer, remove and charge the battery, then store both the battery and the CN50 in a cool location.

If the battery in storage is not used in several months, you should recharge the battery to keep it at its performance peak.

Store the batteries in a charger.

Icon Status

Battery is fully charged.

Battery has a medium charge. You should be able to work for several more hours before changing batteries.

Battery is low. You need to replace the battery soon.

Battery is critically low. You need to replace the battery now.

Battery is charging.

6 CN50 Mobile Computer User’s Manual

Chapter 1 — Using the Computer

The Battery Status LED below your CN50 display indicates the charging status of your battery.

Understanding the Battery Status LED

LED State Description

Steady green when the CN50 is connected to external power

Blinking red The battery is low. CN50 goes into

Steady red when the CN50 is connected to external power

Steady red when the CN50 is not connected to external power

Steady amber The battery is missing or is unable to

Off The CN50 is not on external power and the

The battery is more than 97% charged.

Suspend mode. Charge or replace the battery.

The battery is charging.

The software is not working properly.

charge because the temperature is outside of the charging range.

battery is operating normally.

Using the Keypad

Use the following sections to understand how to use the keypad. For information on remapping the keypad, you can download the Device IDL Resource Kit from the Intermec web site at www.intermec.com/

idl.

The CN50 comes with a numeric keypad or a QWERTY keypad. The QWERTY keypad is designed for applications that require primary input of alphabetic data. This keypad also provides special characters, numbers, symbols, and functions by pressing color-coded key sequences.

The numeric keypad is for applications that require mainly numeric data. This keypad also lets you enter special characters, including the alphabet, by pressing color-coded key sequences.

CN50 Mobile Computer User’s Manual 7

Chapter 1 — Using the Computer

Esc

Enter

2 5 8 0

3 6

CN50 Numeric Keypad

‘

’

G H

V B

sym

Space

Enter

Esc

CN50 QWERTY Keypad

Using the Color-Coded Keys

Each keypad provides color-coded keys to let you access additional characters, symbols, and functions printed on the keypad overlay. Once you understand how to use the color-coded keys and key sequences, you can access all of the additional features printed on the keypad overlay.

8 CN50 Mobile Computer User’s Manual

Chapter 1 — Using the Computer

There are two color-coded modifier keys on the numeric keypad: the orange

[ key and the green § key. There is one orange [ color-coded

modifier key on the QWERTY keypad.

Using the Color-Coded Keys

You Want to: Press: Example

Use an orange character or function printed above a key.

Use a green character or function printed above a key.

Lock the orange or green key to stay on.

Unlock the green or orange key.

[ key (LED turns on) and

then the key with the character or function printed above it (LED turns off).

] key (LED turns on) and then

the key with the character or function printed above it (LED turns off).

[ or ] once. On the CN50 numeric

[ or ] once. Press ¤ or § once to unlock

Capitalizing Characters

You can capitalize characters individually, or you can type all capital letters by enabling Caps Lock.

To capitalize a single character

• On the QWERTY keypad, press the

select the Shift function. Press the

On the CN50 QWERTY keypad, press to select the

On the CN50 numeric keypad, press to select the

keypad, press green LED turns on and stays on.

the key. The LED turns off.

[ and then O

! key.

] and then #

o function.

] once. The

[ key, and then the A key to

[ key, and the character.

• On the numeric keypad, press the § key, and then the

Select the key with the letter you want to capitalize. Press

1 key.

1 again

to return to lowercase letters.

To ena b le Caps Lock

• On the QWERTY keypad, press

[, then the up arrow key. Press [

again to disable the Caps Lock.

• On the numeric keypad, press

CN50 Mobile Computer User’s Manual 9

] 1.

Chapter 1 — Using the Computer

To disable Caps Lock

• On the QWERTY keypad, press the

• On the numeric keypad, press 1 again.

For information on how to enter specific characters with keystrokes, see Appendix C, “Keypads and Keystrokes” on page 73.

[ key again.

Using the Power Button

When you press the Power button (^), you put the CN50 into suspend mode. In this lower power mode, the CN50 continues to supply power to all memory, but turns off power to most hardware such as the display. This power-saving feature is designed to prolong battery life.

Entering Letters With the Numeric Keypad

To enter letters on the numeric keypad, you need to press the ] key and the number key as many times as necessary to access the letter you need since each number key has one to four letters or functions.

For example, to type a lowercase z

• Press

]9999.

Configuring the Backlight Settings

By default, the CN50 goes into Screen Off mode when there is no activity on the computer. Screen Off mode turns off the backlight and display. Press a key or tap the screen to resume activity.

To configure the backlight

1 Tap Start > Settings > the System tab > the Backlight icon > the

Battery Power tab.

2 With Turn off backlight if device is not used for checked, select

the timeout value (10 seconds, 30 seconds, or 1 to 5 minutes).

10 CN50 Mobile Computer User’s Manual

Chapter 1 — Using the Computer

Adjusting the Volume of the Speaker

You can adjust the computer volume for your needs and your environment. The volume includes sounds you hear when you tap the screen or scan bar codes with a scanner. You can set the volume to off, very low, low, medium, high, and very high (default).

To adjust the volume of the speaker with the Volume icon

1 Tap the Volume ( ) icon at the top of the screen.

2 Use your stylus to adjust the volume slider.

Using the Touch Screen

The CN50 has a 240 x 320 pixel color touch screen display. The Windows Mobile 6.1 start screen has three distinct areas: the navigation bar, today screen, and command bar.

Navigation bar

Today screen

Command bar

Windows Mobile 6.1 Start Screen

CN50 Mobile Computer User’s Manual 11

Chapter 1 — Using the Computer

Using the Stylus

Your computer has a stylus for selecting items and entering information on the touch screen.

Functions You Can Perform With the Stylus

Action Description

Tap Touch the screen once with the stylus to select options,

open or close applications, or launch menus from the Command bar.

Drag Hold the stylus on the screen and drag across the screen to

select text and images.

Tap and hold Tap and hold the stylus on an item to see a menu of

actions available for that item. On the pop-up menu that appears, tap the action you want to perform.

Understanding the Screen Icons

Use the screen icons on the navigation bar and the command bar to see the network connection status and other system information. For information about the battery icons, see “Checking the Battery

Status” on page 6. Some standard Microsoft icons are included in

this table.

Screen Icons

Icon Description

The volume is turned off. To turn the volume back on, tap this icon and choose your setting.

The computer is connected to the network.

The computer is not connected to the network.

The 802.11b/g radio is connected to the wireless network.

12 CN50 Mobile Computer User’s Manual

Aligning the Touch Screen

If the touch screen does not respond when you tap it with the stylus, you may need to calibrate the screen.

To calibrate the touch screen

1 Tap Start > Settings > the Systems tab > Screen.

Note: If the touch screen is so out of alignment that you cannot open the Start menu, you can try to align the screen menu using the keypad. For help, see the next procedure.

2 Tap Align Screen and follow the instructions to align the screen.

3 Click ok.

If you are unable to align the touch screen, you may need to cold boot the CN50. For help, see “Cold Booting the CN50” on page 58.

Understanding the Status LEDs

The CN50 has three status LEDs.

Chapter 1 — Using the Computer

Notiﬁcation LED

Key status LED

Status LEDs

CN50 Mobile Computer User’s Manual 13

Good Read LED

Chapter 1 — Using the Computer

The next table describes the notification LED, good read LED, and key status LED. For information about the battery status LED, see

“Understanding the Battery Status LED” on page 7.

Understanding the Status LEDs

LED Color Description

Notification Orange The CN50 is notifying you of a pending

Good Read Green The CN50 has successfully decoded a

Key Status Green Caps Lock is enabled if you have a

Using the Imager

The CN50 contains an internal imager that enables you to do much more than read bar codes. You can also use the imager to perform signature capture and document capture as part of your business application. The next few sections explain how to configure and use the imager and provide information on using signature capture and document capture.

alarm or message.

bar code.

QWERTY keypad. Green function keys are enabled if you

have a numeric keypad.

Amber Orange function keys are enabled.

Configuring the Imager

The CN50 ships with an internal imager to read and enter bar code data. By default, these bar code symbologies are enabled on the CN50:

• Code 39

• Code 128/GS1-128

• DataMatrix

• PDF417

• EAN/UPC

14 CN50 Mobile Computer User’s Manual

If you are using bar code labels that are encoded in a different symbology, you need to enable the symbology on the CN50. To easily enable or disable symbologies, read one of the bar codes in the table called “Symbology Bar Codes” on page 81.

You can use EasySet to create configuration bar codes specific to your system. You can download a free copy of EasySet from the CN50 page on the Intemec web site at www.intermec.com.

To develop an application you can use to configure the imager, use the Data Collection Resource Kit. The resource kit is part of the Intermec Developer Library (IDL) and can be downloaded from the Intermec web site at www.intermec.com/idl.

Use the next section to understand how to read a bar code with the imager.

Reading Bar Codes With the Imager

Your CN50 comes with an area imager. The area imager is equipped with a laser pointer to help you aim at bar codes, allow you to read 2D bar code symbologies, and support omni-directional (360°) scanning. Omni-directional scanning lets you position the CN50 in any orientation to read a bar code label.

Chapter 1 — Using the Computer

To read a bar code

1 Press

2 Point the scanner window at the bar code label, and hold the

3 Press the Scan button. The laser pointer and illumination beam

CN50 Mobile Computer User’s Manual 15

^ to turn on the CN50.

CN50 steady a few inches from the label.

and frame appear.

Chapter 1 — Using the Computer

4 Use the laser pointer as a guide and aim toward the middle of the

bar code. Make sure that the illumination frame covers the bar code you are trying to decode.

When the CN50 successfully reads a bar code label, you hear a high beep, and the Good Read LED turns on briefly.

5 Release the Scan button.

Capturing a Signature

Signature capture is a process in which the imager in the Intermec computer takes a picture of a specified area, usually the signature line on a receipt or other printed form. The capture area is usually defined in relation to the location of a nearby bar code. The capture process produces an image file (either .bmp or .jpg format) which you can use in your back-office operations. For example, you could shorten order processing time by sending order confirmations wirelessly back to the office. For more information on using signature capture, download the Data Collection Resource Kit which is part of the Intermec Developer Library (IDL), from the Intermec web site at

www.intermec.com/idl.

16 CN50 Mobile Computer User’s Manual

Capturing a Document

Intermec Enhanced Mobile Document Imaging (eMDI) is an image capture application that enables users to capture document images while in the field. Using the imager on your CN50, eMDI allows you to convert paper documents into document images that are saved on your mobile computer.

eMDI streamlines back-office operation and reduces data entry time because document images can be transmitted from the field to backoffice applications over wireless networks. With this, customer service and other staff gain real-time access to document images, via their enterprise systems, which can be used to answer customer queries, issue invoices, and update records.

You can download a demo version of eMDI from the CN50 page on the Intermec web site at www.intermec.com. To get the full version of eMDI, you need to purchase the eMDI Client Software License (P/N 454-025-001). For more information, contact your local Intermec representative

Using the Color Camera

Chapter 1 — Using the Computer

The high quality color camera with flash is a standard feature of the CN50. You can take photos in high, normal, or low quality, with image sizes up to 640x480 pixels. When you take a picture, the images are saved as .img files and stored in the /My Documents/My Pictures folder.

Camera

CN50 Color Camera

CN50 Mobile Computer User’s Manual 17

Chapter 1 — Using the Computer

You can use the Pictures & Videos application on the CN50 to take, view, and edit pictures or record and launch video clips stored on the CN50 or a storage card. You can also send pictures and video clips to others or save an image as the background on the Today screen.

After you have opened up the camera, you can configure camera options by tapping Menu > Options.

To take a picture with the camera

1 Tap Start > Programs > Pictures & Videos.

2 Tap the Camera icon in the grid, or tap Camera in the taskbar.

3 Using the screen as a viewfinder, move the camera until you have

the image you want to capture.

4 Press Enter to save the image. If you select to save your pictures to

Main memory, they are saved to permanent storage on the CN50.

To set options for saving pictures

1 From the Pictures & Videos application, tap Menu > Options.

2 Set these options:

• (Optional) A filename prefix. The default filename prefix is

.img.

• Where you want to save picture files

18 CN50 Mobile Computer User’s Manual

• The compression level.

3 Click ok.

Using a microSD Card

You can use a micro Secure Digital (SD) card to increase file storage and install software. The CN50 supports an optional 32 GB maximum capacity microSD™. The microSD card slot is located in the battery compartment.

To install a microSD card

1 Remove the battery. For help, see “Removing and Installing the

Battery” on page 4.

2 Swing the card access door clockwise to expose the SIM card and

microSD card slots.

Chapter 1 — Using the Computer

3 Insert the microSD card in the bottom slot and push in until it

clicks into place.

4 Install the battery.

5 Press £ to turn on the CN50:

• You should be able to navigate to the SDMMC Disk folder and

see the contents of the microSD card.

CN50 Mobile Computer User’s Manual 19

Chapter 1 — Using the Computer

• If the microSD card is bootable, your CN50 boots from the

card.

• If the microSD card contains operating system upgrade

files, the upgrade process automatically starts. For more information, see “Upgrading the System Software” on

page 46.

For troubleshooting information, see “Troubleshooting the CN50”

on page 52.

Enabling the Integrated GPS on the CN50

The CN50 comes equipped with an integrated Global Positioning System (GPS) receiver, it can deliver standards-based National Marine Electronics Association (NMEA) data strings to GPS applications. Intermec recommends that you use the GPS Intermediate Driver (GPSID) instead of directly accessing the GPS hardware. The GPSID is a Microsoft software component that interacts between applications and the GPS hardware.

Using the GPSID allows Intermec support for Extended Ephemeris, which enhances GPS performance by:

• reducing the amount of time it takes your GPS receiver to acquire

a fix.

• eliminating the need to obtain precise satellite data information

from the GPS satellites.

And, as a Microsoft software component, the GPSID also provides these benefits:

• Allows multiple applications to simultaneously access the GPS

data stream.

• Provides access to GPS data without requiring applications to

recognize and parse NMEA syntax.

20 CN50 Mobile Computer User’s Manual

Using the GPSID Installed on the CN50

To use the GPSID installed on your CN50, you need to configure the GPSID settings.

To configure your GPSID settings

1 Tap Start > Settings > the System tab.

2 Tap External GPS. The GPS Settings screen appears.

Chapter 1 — Using the Computer

3 On the Programs tab, select the COM port that you want your

programs to use to get GPS data from your CN50.

Note: COM1 and COM3 are reserved.

4 Tap the Hardware tab, and select these settings.

GPS hardware port: COM3

Baud rate: 57600

CN50 Mobile Computer User’s Manual 21

Chapter 1 — Using the Computer

5 Tap the Access tab and select the Manage GPS automatically

check box.

6 Tap ok.

22 CN50 Mobile Computer User’s Manual

Chapter 1 — Using the Computer

Learning About Additional GPS Options for the CN50

Intermec provides enhanced feature support for the Extended Ephemeris data capability. For the latest Extended Ephemeris data files and other CN50 downloads, visit the CN50 downloads page on the Intermec web site at www.intermec.com. For more information about programming for Extended Ephemeris GPS, visit the Intermec Developer Library at www.intermec.com/idl.

CN50 Mobile Computer User’s Manual 23

Chapter 1 — Using the Computer

24 CN50 Mobile Computer User’s Manual

Connecting and Configuring the CN50

Use this chapter to understand how to configure the CN50 to communicate in your network. This chapter contains these topics:

• Connecting the CN50 to a PC

• Configuring the CN50 for Your Network

• Connecting the CN50 to Your Network

• Configuring the Phone

• Connecting to an ISP

• Connecting to a Network With a RAS Account

• Connecting to a Network with a VPN Server

Chapter 2 — Connecting and Configuring the CN50

Connecting the CN50 to a PC

You can use Microsoft ActiveSync to establish a connection between your CN50 and PC. ActiveSync lets you transfer files, synchronize files, remotely debug, and perform other device management activities. ActiveSync is a free application available from the Microsoft web site.

To establish an ActiveSync partnership between your CN50 and PC, you need to physically connect your CN50 to your PC using these accessories:

• CN50 AC adapter

• USB to mini-USB cable

To establish an ActiveSync partnership

1 Download ActiveSync from the Microsoft Windows Mobile CD

and install ActiveSync on your PC. When installation is complete, the Get Connected dialog box appears.

26 CN50 Mobile Computer User’s Manual

Chapter 2 — Connecting and Configuring the CN50

2 Follow the onscreen instructions to establish a partnership. When

the partnership is established, the Microsoft ActiveSync screen appears on your PC.

Configuring the CN50 for Your Network

You have several options for configuring the CN50 to connect to your network:

• You can use the Scan-to-Connect utility, which is part of

SmartSystems Foundation, to quickly provide the CN50 with the minimal information necessary to connect to a secure network. You can download SmartSystems Foundation and the Scan-toConnect utility from www.intermec.com/SmartSystems.

• You can connect the CN50 to your PC using an ActiveSync

connection and download the SOTI client. You can use the SOTI client to manage your CN50s with the MobiControl software application for device management and remote control. You can download a trial version of MobiControl from the Intermec web site. From www.intermec.com, select Products > Applications and Software > Device and Data Management.

CN50 Mobile Computer User’s Manual 27

Chapter 2 — Connecting and Configuring the CN50

• You can use Microsoft APIs and Development Tools for Windows

Mobile 6. These tools are available from the Microsoft Developer’s Network web site at http://msdn.microsoft.com/en-us/

default.aspx.

Connecting the CN50 to Your Network

The CN50 is a versatile mobile computer that you can easily add to your wireless or wired data collection network. You can connect your CN50 using:

• 802.11b/g radio communications.

• Bluetooth communications.

• Ethernet communications

• USB communications.

Connecting the CN50 Using 802.11b/g Radio Communications

Make sure all components with antennas are at least 30 cm (1 ft) apart when power is applied. Failure to comply could result in equipment damage.

Your CN50 has an 802.11b/g radio to transfer data using wireless communications. This section assumes that your wireless network is set up, including your access points.

To configure 802.11b/g radio parameters

1 Tap Start > Settings > the Connections tab.

2 Tap Wi-Fi. The Configure Wireless Network page appears.

3 In the Network Name field, type in the name of your network and

then tap Next. The Configure Network Authentication page appears.

4 From the Authentication list, choose either Open, Shared, WPA,

WPA-PSK, WPA2, or WPA-PSK.

• If you choose Open or Shared, Data Encryption is

automatically set to WEP and the key is automatically provided.

28 CN50 Mobile Computer User’s Manual

Chapter 2 — Connecting and Configuring the CN50

• If you choose WPA or WPA2, Data Encryption is

automatically set to TKIP.

• If you choose WPA-PSK or WPA2-PSK, Data Encryption is

automatically set to TKIP and you need to enter a Network key.

5 Tap Next.

6 For EAP type, select PEAP from the list and tap Finish. You

return to the Configure Wireless Networks page.

7 Tap Connect. The CN50 prompts you to enter this network

information:

• User name

• Password

8 Tap OK. You device will connect to the network.

9 Make sure that your CN50 is talking to the network and that the

network can see your CN50.

Connecting the CN50 Using Bluetooth Communications

You CN50 is Bluetooth™-enabled, which lets you connect to other Bluetooth devices, such as printers.

You need to turn on the Bluetooth radio before you can discover and connect to other Bluetooth devices. By default, the radio is turned off.

To turn on the Bluetooth radio

1 Tap Start > Settings > the Connections tab > Bluetooth > the

Mode tab.

2 Tap Turn on Bluetooth.

CN50 Mobile Computer User’s Manual 29

Chapter 2 — Connecting and Configuring the CN50

3 (Optional) If you want your CN50 to be visible to other Bluetooth

devices, tap Make this device visible to other devices.

4 Click ok.

The Bluetooth radio maintains its current state through a warm or cold boot and maintains virtual COM ports. But, if you clean boot your CN50, you need to recreate pairings to devices.

Connecting the CN50 to a Wireless Printer

To configure your CN50 for Bluetooth wireless printing, you need to:

• make sure Bluetooth power is on. For help, see the procedure in

“Connecting the CN50 Using Bluetooth Communications” on page 29.

• create an application that opens the wireless printing COM port

on your CN50. For help, see the Bluetooth Resource Kit, which is part of the Intermec Developer Library (IDL), available from the Intermec web site at www.intermec.com/idl.

• select the current wireless printer on the CN50. For help, see the

next procedure.

30 CN50 Mobile Computer User’s Manual

Chapter 2 — Connecting and Configuring the CN50

To select the current wireless printer

1 Select Start > Settings > the System tab > Wireless Printing.

2 Tap Search to find a printer, or tap Manual to enter a device

address. Follow the onscreen instructions to select the current wireless printer.

3 (Optional) Tap Print Test Page. The printer prints out the test

page.

Note: You can also print wirelessly using Microsoft APIs with Bluetooth extensions for Winsock and Bluetooth virtual COM ports. For help, see the IDL, available from the Intermec web site at

www.intermec.com/idl.

Connecting the CN50 Using Ethernet Communications

You connect your CN50 to your Ethernet network with an ethernet cable and an AD24 ethernet multidock.

To use your CN50 in an Ethernet network

1 Connect your CN50 to an ethernet network with an AD24.

Ethernet communications is automatically enabled on your CN50.

2 Make sure that your CN50 is communicating with the network

and that the network can see your CN50.

CN50 Mobile Computer User’s Manual 31

Chapter 2 — Connecting and Configuring the CN50

Connecting the CN50 Using USB Communications

You can use the CN50 AC adapter to transmit data to and receive data from another device through USB communications. For more information about this accessory and how to order it, see

“Accessories” on page 90.

Configuring the Phone

The CN50 supports two types of cellular phone technology:

• CDMA

• UMTS

With a radio module installed in the CN50, you can send and receive telephone calls as well as transmit data through wide-area (WAN) cellular networks.

The CN50 provides a phone speaker, microphone, and speakerphone. It also supports the use of a Bluetooth headset or hands-free kit. The factory default setting for the phone is disabled.

After you have turned on the phone and activated it, you can customize the features of the phone and network settings. For help, refer to the online help on your CN50.

Turning On the Phone Using the Wireless Manager

You can use the Wireless Manager to enable and disable Bluetooth, Wi-Fi, and the phone on your CN50.

To turn on the phone using the wireless manager

1 Tap Start > Settings > the Connections tab > Wireless Manager.

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Chapter 2 — Connecting and Configuring the CN50

2 In the Wireless Manager, tap Phone. The phone turns on.

3 Tap Menu > Phone Settings to configure the phone. For help, see

the next procedure, “Activating the CDMA Phone.”

4 Tap Done to close the Wireless Manager.

Activating the CDMA Phone

The CDMA WAN radio module is installed at the factory. To activate your CDMA CN50 device, you need to contact the carrier you have chosen and set up accounts for each device. Use the following table to view the carriers that Intermec currently supports. If your carrier is not listed in the table, please contact Intermec product support to see if it is now supported.

Currently Supported Carriers

Country Carriers

United States Alltel, Sprint, Verizon

Canada Bell Mobility, Telus

The carrier will require the Electronic Serial Number (ESN) to start the activation process. You can find the ESN:

CN50 Mobile Computer User’s Manual 33

Chapter 2 — Connecting and Configuring the CN50

• on a label located in the upper right corner of the battery

compartment.

• on the outside of the CN50 shipping box.

The activation process is slightly different for each CDMA carrier. Your carrier sales contact and an Interme representative can guide you through the process.

After you supply the ESN to your carrier, they will respond with values that you must enter using the Windows Mobile Activation Wizard (if required). Some of the supported carriers do not require you to enter any values. The following table shows the carriers, the correct activation method to use, and the values that you need to activate your phone.

Values Required for CDMA Phone Activation

Carrier Activation Method Activation Values You Need

Alltel Dial *22899 None - all parameters are automatically

Bell Mobility Activation Wizard

Sprint Activation Wizard

Telus Dial *22803 None - all parameters are automatically

transferred wirelessly. The Activation Wizard is disabled for

Alltel.

• Service Programming Code (SPC),

also called the activation code.

• Mobile Directory Number (MDN)

• Mobile Station Identification

Number (MSIN)

• System ID (SID)

• Network ID (NID)

• Mobile Country Code (MCC)

• Mobile Network Code (MNC)

• Username

• Password

• Master Subsidy Lock (MSL), also

called the activation code

• MDN

• Mobile Station Identifier (MSID)

transferred wirelessly.

34 CN50 Mobile Computer User’s Manual

Values Required for CDMA Phone Activation (continued)

Carrier Activation Method Activation Values You Need

Verizon Dial *22899 None - all parameters are automatically

After you complete the activation process, the settings you enter are permanently stored in the CDMA module. Changing the OS or SSPB loads will not affect any of the settings or activation parameters stored in the WAN modem.

To start the Activation Wizard

1 Tap Start > Phone from the Today screen.

2 In the Phone application, tap Menu > Activation Wizard from

the bottom of the screen.

Activating the UMTS Phone

You use a SIM card to activate the UMTS/HSPA phone on the CN50. You can purchase the SIM card from your network provider. You insert the SIM card in the battery cavity on the back of the CN50. For more information, please contact your local Intermec representative.

Chapter 2 — Connecting and Configuring the CN50

transferred wirelessly. You can also use the Activation Wizard

with Verizon.

To install the SIM card

1 Disconnect the handstrap from the top of the CN50.

2 Push forward on the battery release tab until the battery releases,

and then lift the battery away from the CN50.

3 Swing the card access door clockwise to expose the SIM card and

microSD card slots.

4 Insert the SIM card into the top slot until it clicks in place.

5 Close the card access door.

6 Insert the battery and press down until it clicks in place.

Reconnect the handstrap.

Press ^ to turn on the CN50.

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Chapter 2 — Connecting and Configuring the CN50

Making a Phone Call

After you activate your phone, you are ready to start making phone calls.

To make a phone call

1 Tap Start > Phone.

2 Tap the keys to enter the telephone number you want to call.

3 Tap the Talk button.

Connecting to an ISP

You can connect to your Internet Service Provider (ISP), and use the connection to send and receive e-mail messages and view web pages. Get an ISP dial-up access telephone number, a user name, and a password from your ISP.

Tap the Help icon at any time to view additional information for the wizard or the settings.

To connect to an Internet service provider

1 Tap Start > Settings > Connections tab > Connections.

2 Under My ISP, tap Add a new modem connection.

3 Enter a name for the connection, such as “ISP Connection.”

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Chapter 2 — Connecting and Configuring the CN50

4 If using an external modem connected to your CN50 with a cable,

select Hayes Compatible on COM1 from the Select a modem drop-down list.

5 Tap Next.

6 Enter the access phone number and then tap Next.

7 Enter the User name, Password, and Domain (if provided by an

ISP or your network administrator).

8 Tap Finish.

9 Tap the Advanced tab from the Connections screen and then tap

Dialing Rules.

10 Select Use dialing rules, tap ok at the dialog box, and then tap

Edit.

11 Specify your current phone type and then tap ok until you exit

and return to the Settings page.

Once the CN50 is connected, you can:

• send and receive message by using Messaging (Outlook E-mail).

• visit web pages by using Internet Explorer Mobile.

Connecting to a Network With a RAS Account

If you have access to a network at work, you can send e-mail messages, view intranet pages, synchronize your CN50, and possibly access the Internet. Create a modem connection through a RAS (Remote Access Server) account. Before you can create this modem connection, your network administrator needs to set up a RAS account for you. Your network administrator may also give you Virtual Private Network (VPN) settings.

Tap the Help icon at any time to view additional information for the wizard or the settings.

To connect to a private network

1 Tap Start > Settings > Connections.

2 Under My Work Network, tap Add a new modem connection.

3 Enter a name for the connection, such as “Company Connection.”

CN50 Mobile Computer User’s Manual 37

Chapter 2 — Connecting and Configuring the CN50

4 Select your modem type.

• If using an external modem connected to your CN50 with a

cable, select Hayes Compatible on COM1 from the Select a modem drop-down list.

• If using any type of external modem, select the modem by

name. If a listing does not exist for your modem, select Hayes

Compatible on COM1.

5 Tap Next.

6 Enter the access phone number and then tap Next. Use these

guidelines when entering a phone number:

• Enter the phone number exactly as you want it dialed. For

example, if you call from a business complex or hotel that requires a nine before dialing out, enter 9 in front of the phone number.

• Enter the access point name (APN) provided by your mobile

phone service provider.

• If you want to use dialing rules, see the online help for

information.

7 Enter the User name, Password, and Domain (if provided by an

ISP or your network administrator).

8 Tap Finish.

Connecting to a Network with a VPN Server

A VPN connection helps you to securely connect to servers, such as a corporate network, through the Internet. Before you can make a VPN connection, you will need the following items from your network administrator:

• User name

• Password

• Domain name

• TCP/IP settings

• Host name or IP address of the VPN server

38 CN50 Mobile Computer User’s Manual

Chapter 2 — Connecting and Configuring the CN50

To create a VPN server connection to work

1 Tap Start > Settings > Connections.

2 Under My Work Network, tap Add a new VPN server

connection.

3 In the Name field, enter a name for the connection, such as your

company name.

4 In the Host name / IP field, enter the VPN server name or IP

address.

5 Select the VPN type of authentication to use with your CN50. If

you are not sure which option to choose, check with your network administrator.

6 Tap Next.

7 Select a way for the CN50 to authenticate the connection. If you

select A pre-shared key, enter the key provided by your network administrator.

8 Click Next.

9 Enter the User name, Password, and Domain (if provided by an

ISP or your network administrator).

10 Tap Finish.

CN50 Mobile Computer User’s Manual 39

Chapter 2 — Connecting and Configuring the CN50

11 Insert the necessary equipment, such as a network card, into the

CN50 and begin connecting.

40 CN50 Mobile Computer User’s Manual

Developing and Installing Applications

Use this chapter to understand the guidelines for developing applications for use on the CN50. This chapter contains these sections:

• Developing Applications for the Computer

• Installing Applications on the Computer

• Upgrading the System Software

Chapter 3 — Developing and Installing Applications

Developing Applications for the Computer

Use the Intermec Resource Kits to develop new applications to run on the CN50. The Resource Kits are a library of components grouped by functionality that you can use to create applications for the computer. The Resource Kits are part of the Intermec Developer Library (IDL), and can be downloaded from the Intermec web site at

www.intermec.com/idl.

For more information, see the Intermec Developer Library Resource Kit Developer’s Guide (P/N 934-006-xxx).

Installing Applications on the Computer

There are several ways you can install applications on your mobile computer:

• You can package your application as a cabinet (.cab) file.

• If you have a simple application, you may only need to deliver the

.exe file.

• You can copy a directory structure that contains the application,

supporting files, DLLs, images, and data files.

Intermec recommends using .cab files to install your applications. The mobile computer uses standard Windows Mobile .cab files and will install third-party .cab files. You can have your .cab files place your application in any of these memory locations on the mobile computer:

• The Object Store or the Flash File Store. The Object Store is a

DiskOnChip® flash that looks like a disk. The Flash File Store is an area of storage which is embedded in a section of the system flash memory. This storage is not erased during a reset, although it might be erased during the reflashing process. In addition to storing applications and data files, you have the option to store persistent registry information to the Flash File Store region.

• The optional microSD card. If you are using a microSD card, this

should be the primary location to place application installation files. The microSD card creates the Storage Card folder on the CN50.

42 CN50 Mobile Computer User’s Manual

Chapter 3 — Developing and Installing Applications

• The non-volatile Flash File Store region of the storage. Use the

small non-volatile Flash File Store region to hold .cab files that rebuild the system at clean boot or install applications from a .cab file into the Flash File Store so that they are “ready-to-run” when you perform a clean boot. Since the flash in the system has a limited number of write cycles, do not use the Flash File Store for excessive writing.

Files copied to any of these locations are safe when you cold boot the computer as long as the AutoRun system is installed in the appropriate location. You can find information about this system in the Intermec Developer’s Library (IDL) Resource Kit Developer’s Guide which is available from www.intermec.com/idl. When you copy a .cab file to the \CabFiles folder, the folder automatically extracts that .cab file on every cold boot.

There are several ways you can install files and applications on the computer:

• SmartSystems console

• ActiveSync

• microSD card

• Wavelink Avalanche

The following sections explain how to use each one of these processes to install your application on the computer.

Installing Applications Using SmartSystems Foundation

Your CN50 is SmartSystems-enabled, which lets you use the SmartSystems console to install Intermec applications on your CN50. The console is part of SmartSystems Foundation. For more information, go to the Intermec web site at www.intermec.com/

SmartSystems.

To install an application using the SmartSystems console

1 Download the application to your PC.

2 Double-click the application. The application appears in the

SmartSystems console in the Software Vault.

3 Drag the application to each CN50 in your network or to a group

of CN50 in a folder.

CN50 Mobile Computer User’s Manual 43

Chapter 3 — Developing and Installing Applications

Installing Applications Using Microsoft ActiveSync

You can send applications from your PC to your CN50 using Microsoft ActiveSync.

To install an application using Microsoft ActiveSync

1 On your PC, copy the .cab file you want to download to your

CN50.

2 Create an ActiveSync connection between your PC and CN50. For

help, see “Connecting the CN50 to a PC” on page 26.

3 Click Explore. The Mobile Device window opens.

4 Double-click My Windows Mobile-Based Device.

5 Navigate to the folder you want to copy the .cab file to, and paste

the .cab file in the folder.

6 Clean boot the CN50. For help, see “Clean Booting the CN50”

on page 58.

7 On your CN50, tap Start > Programs > File Explorer and

navigate to the location of the .cab file.

8 Tap the .cab file to install it.

44 CN50 Mobile Computer User’s Manual

Chapter 3 — Developing and Installing Applications

Installing Applications Using a microSD Card

Using a microSD card is the best method for installing applications.

To install applications using the microSD card

1 Suspend the CN50 and remove the microSD card.

2 Insert the microSD card into a microSD adapter card and then

place it in the storage card reader connected to your PC.

3 Copy your application file to the microSD card.

4 Remove the microSD card from the adapter card and insert it into

the CN50.

5 On your CN50, navigate to the storage card folder and run your

application.

Installing Applications Using Wavelink Avalanche

You can use the Wavelink Avalanche device management system to install applications on all of your wireless CN50s. The CN50 ships with the Avalanche Enabler already loaded on it.

Each time the Avalanche Enabler is activated (typically on a reset), the CN50 attempts to connect to the Avalanche Agent. When the CN50 connects to the agent, the agent determines whether an update is available and immediately starts the software upgrade, file transfer, or configuration update.

Note: If you manually activate the Avalanche Enabler on the CN50, you may be prompted for a password when you exit the Avalanche Enabler. The default password is leave.

To use Avalanche to remotely manage the CN50

1 Install software packages and updates for the CN50 using the

Avalanche Administrative console.

2 Schedule the CN50 updates or manually initiate an update using

the Avalanche Administrative console.

For more information on using Wavelink Avalanche, contact your local Intermec representative or visit the Wavelink web site at

www.wavelink.com.

CN50 Mobile Computer User’s Manual 45

Chapter 3 — Developing and Installing Applications

Upgrading the System Software

When you upgrade your computer, you are updating the operating system (OS) and the SmartSystems Platform Bundle (SSPB) files.

The SSPB files are stored on the DiskOnChip and deliver Intermec Value Add (IVA) functionality such as data collection, configuration, the Intermec wireless security suite, and SmartSystems Foundation. As new features are added to these components, you can upgrade your SSPB files without needing to upgrade the operating system. Alternately, you can choose to upgrade only the operating system if you need new functionality. If you upgrade the operating system, you will need to reinstall SSPB files.

There are two ways to upgrade your computer:

• You can upgrade your computer using an storage card. For help,

see the next section, “Upgrading the CN50 Using a microSD

Card.”

• You can upgrade your computer using the SmartSystems Console.

For help, see “Upgrading the CN50 Using SmartSystems

Foundation” on page 48.

You need to download the latest upgrade files from the Intermec web site to your PC.

To download the upgrade files

1 Start your web browser and go to the Intermec web site at

www.intermec.com.

2 Go to Support > Downloads.

3 Click the link to search the product downloads.

4 Select your computer from the Downloads list. The Downloads

page displays all of the downloads available for your computer.

5 Download the upgrade file you need. If you want to upgrade both

the OS and the SSPB, you will need to download both files.

46 CN50 Mobile Computer User’s Manual

Chapter 3 — Developing and Installing Applications

Upgrading the CN50 Using a microSD Card

To use a microSD card to upgrade the computer, you need an SD card reader and a microSD adapter card formatted as FAT16.

To upgrade the operating system using a microSD card

1 Insert a microSD card into a microSD adapter card and then place

it in the storage card reader connected to your PC.

2 Copy all required OS upgrade files to the microSD card.

3 Remove the microSD card from the adapter card and insert it into

the CN50.

4 Place the CN50 in a dock connected to external powe

For help, see the document that shipped with your dock.

5 Remove the microSD card when the Installation Complete menu

appears.

6 Remove the CN50 from the dock and replace the battery.

To upgrade the SSPB using a microSD card

1 Insert a microSD card into a microSD adapter card and then place

it in the storage card reader connected to your PC.

2 Copy all required SSPB upgrade files to the microSD card.

3 Remove the microSD card from the adapter card and insert it into

the CN50.

4 Press and hold

5 Continue to hold

6 Release

side to continue.

7 Perform the screen alignment and wait for the CN50 to load files

from the microSD card.

When the progress is complete, the CN50 warm boots to reset the configuration.

), read the message, and press either button on the right

) as you insert the battery back into the CN50.

) until a Warning message appears.

8 Remove the microSD card and delete the files.

9 Set the date, time, and network communication parameters to

reestablish communications with the other devices in the wireless network.

CN50 Mobile Computer User’s Manual 47

Chapter 3 — Developing and Installing Applications

Upgrading the CN50 Using SmartSystems Foundation

You can use the SmartSystems console to upgrade the operating system on your CN50. The console is part of SmartSystems Foundation and is available from the Intermec web site through the Intermec Developer Library (IDL). Before you can upgrade your CN50, you need:

• SmartSystems Foundation. To download SmartSystems

Foundation, go to www.intermec.com/idl and open the Device Management page.

• the device upgrade .exe file. This file is available from the Intermec

web site at www.intermec.com. Go to Support > Downloads. Make sure the file you select is for your language.

To upgrade the computer using SmartSystems Foundation

1 Install SmartSystems Foundation on your PC and open the

SmartSystems console.

2 Make sure the SmartSystems console and CN50 are on the same

subnet.

3 Make sure your CN50 is either in a communications dock or

charging dock or that power management is disabled.

4 Download the device upgrade .exe file to your PC.

5 Double-click the .exe file on your PC. An InstallShield application

starts and walks you through the process of extracting the upgrade files to the default location.

Note: Do not change the default location where InstallShield extracts the files. The SmartSystems console requires the files to be in this location.

6 From the SmartSystems console, locate the device upgrade to

install.

7 Drag the application to each CN50 you want to upgrade or to a

group of CN50s in a folder.The SmartSystems console installs the upgrade on your computers.

48 CN50 Mobile Computer User’s Manual

Chapter 3 — Developing and Installing Applications

After the download is complete, your CN50 replaces the operating system and automatically performs a cold boot.

Note: The SmartSystems console indicates that your CN50 is offline, by displaying a red stop sign symbol, until the CN50 reboots and reconnects to the system.

CN50 Mobile Computer User’s Manual 49

Chapter 3 — Developing and Installing Applications

50 CN50 Mobile Computer User’s Manual

Troubleshooting and Maintaining the CN50

If you encounter any problems while using the mobile computer, look in this chapter to find a possible solution. You will also find information on routine maintenance. This chapter contains these sections:

• Calling Product Support

• Troubleshooting the CN50

• Resetting the CN50

• Cleaning the CN50

Chapter 4 — Troubleshooting and Maintaining the CN50

Calling Product Support

To talk to an Intermec Product Support representative, call

1-800-755-5505.

Before you call Intermec Product Support, make sure you have the following information ready:

• Configuration number

• Operating system version

• SmartSystems Platform Bundle (SSPB) version

• Know the language your custom application was written in and

the tools you used to create it

Consult your application developer for information on your custom application.

To find your configuration number

• Look at the CN field of the configuration label on the back of your

CN50.

Troubleshooting the CN50

Use this section to troubleshoot some common problems you may experience with your CN50.

Note: If you send the CN50 in for service, it is your responsibility to save the computer data and configuration. Intermec is responsible only for ensuring that the hardware matches the original configuration when repairing or replacing the computer.

Problems While Configuring the CN50

Problem Possible Solution

You cannot type a character on the keypad or you can only type uppercase or lowercase letters.

52 CN50 Mobile Computer User’s Manual

You may have locked a modifier key on the keypad. Press the necessary key sequence to unlock the key. For help, see “Using the Keypad ” on page 7.

Chapter 4 — Troubleshooting and Maintaining the CN50

Problems While Configuring the CN50

Problem Possible Solution

You press nothing happens.

£ and

• Make sure the backlight is on.

• Make sure you have a charged battery that is

installed correctly. For help, see “Charging the

Battery” on page 3.

• The battery may be discharged. Replace the battery

with a spare charged battery, or charge the battery.

• Reset the CN50. For help, see “Resetting the

CN50” on page 57.

You insert a microSD card and cannot find the SDMMC Disk folder on the CN50. Or, you insert a bootable SD card and the CN50 does not boot from the card.

The Battery status LED is on.

• The microSD card may not be installed correctly.

Insert the microSD card as described in Steps 2 through 4 of “Using a microSD Card” on

page 19.

• The microSD card may be damaged. Try another

microSD card.

• If the battery status LED is a steady green, the

battery is more than 95% charged and computer is on a charger.

• If the battery status LED is blinking red, then the

battery is low. Replace or charge the battery.

• If the battery status LED is a steady red, the main

battery is on charge.

The computer appears to be locked up and you cannot enter data.

• Press the power key to turn off the CN50, and then

press the power key again to turn it on.

• Try reloading the firmware. For help, see

“Upgrading the System Software” on page 46.

• If the CN50 does not boot or reset, contact your

Intermec representative for help.

You tap the screen and nothing happens.

Align your screen. For help, see “Aligning the Touch

Screen” on page 13.

CN50 Mobile Computer User’s Manual 53

Chapter 4 — Troubleshooting and Maintaining the CN50

Problems With Wireless Connectivity

Problem Possible Solution

The CN50 is connected to the network, and you move to a new site to collect data. Now, your CN50 is not connected to the network.

The CN50 appears to be connected to the network, but the host computer is not receiving any information from the CN50.

Move closer to an access point or to a different location to reestablish communications until you reconnect with the network. Any data collected while out of range is transmitted over the network.

There may be a problem with the connection between the access point and the host computer. Check with network administrator or use your access point user’s manual.

Problems While Configuring 802.1x Security

Problem Possible Solution

The CN50 indicates that it is authenticated, but it does not communicate with the host.

The CN50 does not appear to be authenticating and a network connection icon does not appear on the toolbar.

A network connection icon appears in the toolbar, but then disappears.

Make sure the CN50 IP address, host IP address, subnet mask, default router are configured for the network.

• The CN50 may not be communicating with the

access point. Make sure the CN50 network name matches the access point network name (SSID).

• The 802.1x security network may not be active.

Make sure the server software is properly loaded and configured on the server PC. See server software documentation for help.

• The CN50 may not be communicating with the

intended access point. Make sure the CN50 network name matches the access point network name. Default network name is “INTERMEC.”

• The access point may not be communicating with

the server. Ensure the access point is turned on, properly configured, and has 802.1x security enabled.

54 CN50 Mobile Computer User’s Manual

Chapter 4 — Troubleshooting and Maintaining the CN50

Problems While Configuring 802.1x Security (continued)

Problem Possible Solution

You are setting up multiple access points in a network, with different SSIDs, and the connection fails.

The CN50 indicates it is not authenticated.

When you change the SSID, the WEP key values are not saved. Configure the WEP key values and save your changes.

Make sure that:

• the User Name and Password parameters on the

CN50 match the user name and password on the authentication server. You may need to configure the password on both the CN50 and the authentication server.

• on your authentication server, the user and group

are allowed and the group policy is allowed to log into the server. For help, see the documentation that shipped with your authentication server software.

• the IP address and secret key for the access point

match the IP address and secret key on the authentication server. You may need to configure the IP address and secret key on both your access point and authentication server.

• the authentication server software is running on

the server PC.

You clean boot the CN50 and this message appears, “The server certificate has expired or your system date is incorrect.”

When you clean boot the CN50, the date and time are not saved. Configure the date and time and save your changes.

CN50 Mobile Computer User’s Manual 55

Chapter 4 — Troubleshooting and Maintaining the CN50

Problems While Scanning Bar Codes

Problem Possible Solution

You press the Scan button, but you cannot see a red beam of light.

• You may be too far away from the bar code label.

Try moving closer to the bar code label and scan it again.

• You may be scanning the bar code label “straight

on.” Change the scanning angle and try again.

• Move within two feet of a wall to test the effective

scan of the scanner. For help scanning bar codes, see “Scanning Bar Codes” on page 15.

The input device attached to the CN50 does not work well or read bar code labels very quickly.

When you release Scan button, the Good Read LED does not turn off.

The scanner does not read the bar code label.

Set the Scanner Model command to the specific attached input device. Check enabled bar code symbologies and enable only the symbologies being used.

If the CN50 is configured to use continuous/edge triggering, the Good Read LED stays on.

If the CN50 is configured to use level triggering, there may be a problem. Press the Scan button or pull the trigger again without scanning a bar code label. If the LED is still on, contact your local Intermec representative.

• Aim the scanning beam so that it crosses the entire

bar code label in one pass. Try changing the scan angle.

• Check the quality of the bar code label, Scan a bar

code label that you know scans well. Compare the two bar code labels to see if the bar code quality is too low. You may need to replace the label that you cannot scan.

• Make sure the bar code symbology is enabled. For

help, see the Data Collection Resource Kit which is part of IDL. You can download the resource kit from www.intermec.com/idl.

• Make sure the application is accepting input by

scanning a bar code. You may need to type this information instead.

56 CN50 Mobile Computer User’s Manual

Problems While Scanning Bar Codes (continued)

Problem Possible Solution

The scanner does not read the bar code labels quickly, or the scanning beam seems to be faint or obscured.

The scanned bar code data that appears in your application does not match the data encoded in the bar code label.

Resetting the CN50

You rarely need to reset the computer. If the computer does not resume after pressing the £ button, or if the computer or an application lock up, you may need to reset the CN50. The CN50 uses the configuration currently saved in flash memory during the boot process. There are two ways to reset the CN50:

Chapter 4 — Troubleshooting and Maintaining the CN50

The scanner window may be dirty. Clean the window with a solution of ammonia and water. Wipe dry. Do not allow abrasive material to touch the window.

The CN50 may have decoded the bar code label in a different bar code symbology. Try scanning the bar code label again. Make sure you scan the entire label.

• Warm booting the CN50

• Cold booting the CN50

Warm Booting the CN50

You may need to perform a warm boot to correct conditions where an

application stops responding to the system. You can send a warm

boot command by using a Microsoft API.

The com the initialization process.

CN50 Mobile Computer User’s Manual 57

puter systematically shuts down, restarts, and goes through

Chapter 4 — Troubleshooting and Maintaining the CN50

Cold Booting the CN50

In some cases where the computer completely stops responding, it may be necessary to perform a cold boot. Because cold booting may result in data loss, only use this method if all other recovery methods have failed.

Note: Cold booting the CN50 does not guarantee that cached disk data will be saved, so transactional data may be lost during the reset. All other data is preserved.

To cold boot your CN50

1 Remove the battery pack from the CN50.

2 Reinsert the battery pack and press £.

Clean Booting the CN50

If the CN50 does not warm boot or cold boot, you may need to perform a clean boot. When you clean boot the CN50, the CN50 only loads files and applications that are absolutely required by the operating system. Perform a clean boot to get the CN50 up and running so that you can run diagnostic tests to troubleshoot the normal boot process.

The clean boot process erases the CN50 memory, including all applications and data files in the object store. To preserve applications through a clean boot, store them in the Flash File Store. For more information, see “Installing Applications on the

Computer” on page 42.

To clean boot the CN50

1 Remove the battery pack, reinsert it, and press £.

2 When the CN50 starts the boot process, simultaneously press <

and > until the IPL Boot Configuration Menu appears on the screen.

3 Press 2 to select Force Cold Boot and then press 0 to select

Continue with Boot.

The CN50 executes the clean boot. This process takes a few minutes.

58 CN50 Mobile Computer User’s Manual

4 When prompted, tap the screen to set up the CN50.

5 Follow the instructions to calibrate the screen.

Cleaning the CN50

To keep the CN50 in good working order, you may need to perform these minor maintenance tasks:

• Clean the scanner window.

• Clean the CN50 screen.

Clean the scanner window and CN50 screen as often as needed for the environment in which you are using the computer. To clean the CN50, use a solution of ammonia and water.

There are no user-serviceable parts inside the CN50. Opening the unit will void the warranty and may cause damage to the internal components.

To clean the scanner window and computer screen

1 Press £ to turn off the CN50.

Chapter 4 — Troubleshooting and Maintaining the CN50

2 Dip a clean towel or rag in the ammonia solution and wring out

the excess. Wipe off the scanner window and screen. Do not allow any abrasive material to touch these surfaces.

3 Wipe dry.

CN50 Mobile Computer User’s Manual 59

Chapter 4 — Troubleshooting and Maintaining the CN50

60 CN50 Mobile Computer User’s Manual

Specifications

Appendix A - Specifications

Physical and Environmental Specifications

Physical Dimensions

Length: 15 cm (5.9 in)

Width (at widest part): 7 cm (2.75 in)

Height (at tallest part): 2.5 cm (1 in)

Weight: 285 g (10 oz)

Power and Electrical Specifications

Operating: Rechargeable lithium-ion battery

Backup: Supercap supplies 10 minutes of bridge

time while replacing the main battery

Electrical rating: 4,65 V, 3A

Temperature and Humidity Specifications

Operating temperature: -10°C to 50°C (14°F to 122°F)

Storage temperature: -20°C to 70°C (-4°F to 158°F)

Charging temperature: 0°C to 45°C (32°F to 113°F)

Relative humidity (operating): 0 to 95% non-condensing

Environmental rating: IP54

Screen Specifications

• 240 RGB x 320 pixels

• 8.9 cm (3.52 in) diagonal square active area, ¼ VGA

• LED backlight with 5 levels of brightness

• LCD capable of both portrait and landscape operation

Keypad Options

• Numeric keypad

• Alphanumeric keypad (QWERTY)

62 CN50 Mobile Computer User’s Manual

Appendix A

Bar Code Symbologies

• Australian Post • GS1 DataBar Limited

• Aztec • GS1 DataBar Omnidirectional

• BPO (British Post 4-state) • Interleaved 2 of 5

• ChinaPost • Japan Post

• CanadaPost • Matrix 2 of 5

• Codabar • Maxicode

• Codablock A • Micro PDF417

• Codablock F • MSI

• Code 11 • PDF417

• Code 39 • Planet

• Code 93 • Plessey

• Code 128/GS1-128 • Postnet

• DataMatrix • QR Code

• Dutch Post • Standard 2 of 5

• EAN/UPC • Telepen

• EAN.UCC Composite • TLC 39

• GS1 DataBar Expanded

EA21 Imager Reading Distances

Insert information here when I receive it from Krista....

CN50 Mobile Computer User’s Manual 63

Appendix A - Specifications

Accessories

You can use these accessories (sold and ordered separately) with the CN50. To order accessories, contact your local Intermec sales representative.

Battery (AB24, AB25)

The AB24 standard battery and AB25 extended battery provide main power to the CN50.

Quad Charger (AC21)

The AC21 quad charger charges up to four CN50 batteries at one time.

Ethernet Multidock (AD24)

The AD24 ethernet multidock provides ethernet connectivity and power to up to four CK3c

Charge-Only Multidock (AD23)

The AD23 charge-only multidock charges up to four CN50 computers at one time.

computers at one time.

Vehicle Holder

Use the vehicle holder to hold your CN50 while you are using it in a vehicle.

Vehicle Battery Adapter (AE36)

Use the AE36 vehicle battery adapter to provide power to your CN50 from your vehicle.

AC Power Adapter (AE37)

Use the AC power adapter to provide power to your CN50 from an external power supply.

64 CN50 Mobile Computer User’s Manual

Default Settings

Appendix B — Default Settings

Default Configuration

The following tables list the default values of the configuration commands supported on the CN50. If you restore the CN50 to factory default settings, the CN50 uses these values.

The commands are grouped by function and reflect the organization of Intermec Settings. You can configure your CN50 with Intermec Settings from the SmartSystems Foundation console. For detailed information on most of the commands, see the Intermec Settings Command Reference Manual (P/N 937-016-xxx), available from the Intermec web site at www.intermec.com.

Data Collection

Data Collection Settings

Data Collection Setting Default Value

Enable Scanner Port Enable

Enable Scanner Auto-Detect Enable

Symbology Settings

Symbology Default Value

AustraliaPost Disable

Aztec Disable

BPO Disable

CanadaPost Disable

ChinaPost Disable

Codabar Disable

Codablock A Disable

Codablock F Disable

Code 11 Disable

Code 39 Enable

Code 93 Disable

Code 128/GS1-128 Enable

DataMatrix Enable

66 CN50 Mobile Computer User’s Manual

Appendix B — Default Settings

Symbology Settings (continued)

Symbology Default Value

DutchPost Disable

EAN/UPC Enable UPC A, UPC E,

EAN 8, EAN 13

EAN.UCC Composite Disable

GS1 DataBar Expanded Disable

GS1 DataBar Limited Disable

GS1 DataBar Omnidirectional Disable

Interleaved 2 of 5 Disable

JapanPost Disable

Matrix 2 of 5 Disable

Maxicode Disable

Micro PDF417 Disable

MSI Disable

PDF417 Enable

Planet Disable

Plessey Disable

Postnet Disable

QR Code Disable

Standard 2 of 5 Disable

Telepen Disable

TLC 39 Disable

Symbology Option Settings

Symbology Option Default Value

Preamble None (disabled)

Postamble None (disabled)

Global Symbology ID Disable

CN50 Mobile Computer User’s Manual

Appendix B — Default Settings

Imager Settings

Imager Setting Default Value

Predefined Modes 1D and 2D Standard

Sticky Aimer LED duration 0 (disabled)

Signature Image Capture Disable

Decode Security Settings

Decode Security Setting Default Value

Consecutive Data Validation 0

Identical Consecutive Timeout 300 ms

Different Consecutive Timeout 0

Center Decoding Disable

Center Decoding Tolerance 0

Communications

Communications Settings

Communications Setting Default Value

Device Name IntermecCN50

Bluetooth Settings

Bluetooth Setting Default Value

Bluetooth Power Off

Bluetooth Discoverable Disable

Bluetooth Connectable Disable

802.11 Radio Settings

802.11 Radio Setting Default Value

Security Choice Funk Security

Allow Security Changes Enable

Radio Measurement 0

68 CN50 Mobile Computer User’s Manual

Appendix B — Default Settings

802.11 Radio Settings (continued)

802.11 Radio Setting Default Value

Radio Enabled Enable

Ethernet Adapter Settings

IP Settings Default Value

DHCP Enable

DHCP Client Identifier Null

Primary DNS 0.0.0.0

Secondary DNS 0.0.0.0

Primary WINS 0.0.0.0

Secondary WINS 0.0.0.0

Certificates Settings

Certificates Setting Default Value

Import Root Certificates False

Import User Certificates False

Import Pac Files False

Ethernet Adapter IP Settings

Ethernet Adapter IP Setting Default Value

DHCP Enable

DHCP Client Identifier Null

Primary DNS Null

Secondary DNS Null

Primary WINS Null

Secondary WINS Null

CN50 Mobile Computer User’s Manual

Appendix B — Default Settings

Device Settings

Device Setting Default Value

Date Null

Time Null

Adjust for Daylight Time Disable

Good Read Beep One Beep

Good Read Light On

Beeper Volume Medium

Display Settings

Display Setting Default Value

Backlight on Battery Power

Backlight Turns Off After Backlight On Tap

Backlight on External Power

Backlight Turns Off After Backlight On Tap

Backlight Level High

10 min Enable

1 min Enable

Power Management Settings

Power Management Setting Default Value

Battery Power

Device Turns Off After Screen Turns Off After

External Power

Device Turns Off After Screen Turns Off After

70 CN50 Mobile Computer User’s Manual

2 min 1 min

Disable Disable

Appendix B — Default Settings

Device Monitor

Device Monitor Settings

Device Monitor Setting Default Value

Poll Period 1 min

Threshold Values

Backup Battery Charge Remaining Main Battery Charge Remaining Storage Load Memory Load

10 10 90 90

Core Messaging Service

Core Messaging Service Settings

Core Messaging Service Setting Default Value

Associated Server IP Null

Server Name INTERMEC

Keep Alive Ping Interval 30 s

CN50 Mobile Computer User’s Manual

Appendix B — Default Settings

72 CN50 Mobile Computer User’s Manual

Keypads and Keystrokes

Appendix C - Keypads and Keystrokes

Standard Characters

Use the following tables to learn how to enter standard and hidden characters and functions with the keypad.

Alphanumeric Characters

Character QWERTY Keypad Numeric Keypad

A]2 B]22 C ]222 D]3 E]33 F ]333 G]4 H]44 I ]444 J]5 K]55 L ]555 M]6 N]66 O]666 P]7 Q]77 R ]777 S ]7777 T]8 U]88 V]888 W]9 X]99

74 CN50 Mobile Computer User’s Manual

Appendix C - Keypads and Keystrokes

Alphanumeric Characters (continued)

Character QWERTY Keypad Numeric Keypad

Y ]999 Z ]9999 uA ]12 uB ]122 uC ]1222 uD ]13 uE ]133 uF ]1333 uG ]14 uH ]144 uI ]1444 uJ ]15 uK ]155 uL ]1555 uM ]16 uN ]166 uO ]1666 uP ]17 uQ ]177 uR ]1777 uS ]17777 uT ]18 uU ]188 uV ]1888 uW ]19 uX ]199 uY ]1999 uZ ]19999

CN50 Mobile Computer User’s Manual 75

Appendix C - Keypads and Keystrokes

Alphanumeric Characters (continued)

Character QWERTY Keypad Numeric Keypad

Characters and Functions

Function QWERTY Keypad Numeric Keypad

Forward Tab __

Back Tab [_ [_

Space s]0

Backspace rr

Shift u[ or ]

Caps Lock [u ]1

Up Arrow {{

Down Arrow }}

Left Arrow Right Arrow [)

[l 0 [Y 1 [U 2 [I 3 [H 4 [J 5 [K 6 [B 7 [N 8 [M 9

[( [(

[) [O [Q

Not available

[V # [E Not available [R Not available [S Not available

76 CN50 Mobile Computer User’s Manual

Appendix C - Keypads and Keystrokes

Characters and Functions (continued)

Function QWERTY Keypad Numeric Keypad

Start (Windows)

‘ (apostrophe)

, (comma)

. (period)

Esc

Backlight

Talk

End call

[C * [T [# [P ]# [G [* [W ]* [A [D [F [L [Z [X

Not available

.. ~~ l[. aa hh

CN50 Mobile Computer User’s Manual 77

Appendix C - Keypads and Keystrokes

78 CN50 Mobile Computer User’s Manual

Imager Configuration Bar Codes

Appendix D - Imager Configuration Bar Codes

Imager Configuration Bar Codes

Use the following bar codes to quickly configure the CN50 imager. These bar codes allow you to enable or disable symbologies, reset to factory defaults, and set predefined imager modes.

If you need to create a bar code for a specific setup, please download a free copy of EasySet from the CN50 page on the Intemec web site at

www.intermec.com.

Basic Configuration Bar Codes

Command Bar Code

Disable all symbologies

Reset to Factory Defaults

Postamble with Carriage Return and Line Feed

Imager Predefined Modes

Command Bar Code

1D codes only

Standard 1D and 2D codes

80 CN50 Mobile Computer User’s Manual

Appendix D - Imager Configuration Bar Codes

Imager Predefined Modes (continued)

Command Bar Code

1D and 2D codes bright environment

1D and 2D codes with reflective surface

Symbology Bar Codes

Symbology Enable Bar Code Disable Bar Code

AustraliaPost

Aztec

BPO

CanadaPost

Codabar

CN50 Mobile Computer User’s Manual 81

Appendix D - Imager Configuration Bar Codes

Symbology Bar Codes (continued)

Symbology Enable Bar Code Disable Bar Code

Code 11

Code 39

Code 93

Code 128

DataMatrix

DutchPost

EAN 8

EAN 13

82 CN50 Mobile Computer User’s Manual

Appendix D - Imager Configuration Bar Codes

Symbology Bar Codes (continued)

Symbology Enable Bar Code Disable Bar Code

EAN 128

Interleaved 2 of 5

JapanPost

Matrix 2 of 5

MaxiCode

Micro PDF417

MSI Code

PDF417

CN50 Mobile Computer User’s Manual 83

Appendix D - Imager Configuration Bar Codes

Symbology Bar Codes (continued)

Symbology Enable Bar Code Disable Bar Code

Planet

Plessey Code

Postnet

QR Code

Standard 2 of 5

Telepen

TLC 39

UPC-A

84 CN50 Mobile Computer User’s Manual

Appendix D - Imager Configuration Bar Codes

Symbology Bar Codes (continued)

Symbology Enable Bar Code Disable Bar Code

UPC-E

UPC-E1

CN50 Mobile Computer User’s Manual 85

Appendix D - Imager Configuration Bar Codes

86 CN50 Mobile Computer User’s Manual

Worldwide Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A.

tel 425.348.2600

fax 425.355.9551

www.intermec.com

CN50 Mobile Computer User’s Manual

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Intermec Technologies 01CN50 Users manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Before You Begin

Safety Information

Global Services and Support

Warranty Information

Web Support

Telephone Support

Service Location Support

Who Should Read This Manual

Related Documents

Patent Information

Introducing the CN50 Mobile Computer

Using the Battery

Charging the Battery

Removing and Installing the Battery

Maximizing Battery Life

Checking the Battery Status

Using the Keypad

Using the Color-Coded Keys

Capitalizing Characters

Using the Power Button

Entering Letters With the Numeric Keypad

Configuring the Backlight Settings

Adjusting the Volume of the Speaker

Using the Touch Screen

Using the Stylus

Understanding the Screen Icons

Aligning the Touch Screen

Understanding the Status LEDs

Using the Imager

Configuring the Imager

Reading Bar Codes With the Imager

Capturing a Signature

Capturing a Document

Using the Color Camera

Using a microSD Card

Enabling the Integrated GPS on the CN50

Using the GPSID Installed on the CN50

Learning About Additional GPS Options for the CN50

Connecting the CN50 to a PC

Configuring the CN50 for Your Network

Connecting the CN50 to Your Network

Connecting the CN50 Using 802.11b/g Radio Communications

Connecting the CN50 Using Bluetooth Communications

Connecting the CN50 to a Wireless Printer

Connecting the CN50 Using Ethernet Communications

Connecting the CN50 Using USB Communications

Configuring the Phone

Turning On the Phone Using the Wireless Manager

Activating the CDMA Phone

Activating the UMTS Phone

Making a Phone Call

Connecting to an ISP

Connecting to a Network With a RAS Account

Connecting to a Network with a VPN Server

Developing Applications for the Computer

Installing Applications on the Computer

Upgrading the System Software

Calling Product Support

Troubleshooting the CN50

Resetting the CN50

Cleaning the CN50

Physical and Environmental Specifications

Accessories

Default Configuration

Standard Characters

Imager Configuration Bar Codes