Intermec WWAN User Manual
User’s Guide
WWAN
Communicator
Intermec Technologies Corporation
Worldwide Headquarters
6001 36th Ave.W.
Everett, WA 98203
U.S.A.
www.intermec.com
The information contained herein is proprietary and is provided solely for the purpose of allowing customers to
operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any
other purpose without written permission of Intermec.
Information and specifications contained in this document are subject to change without prior noticed and do
not represent a commitment on the part of Intermec Technologies Corporation.
© 2006 by Intermec Technologies Corporation. All rights reserved.
The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar, dcBrowser,
Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, INCA (under license), i-gistics, Intellitag, Intellitag
Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower, Sabre, ScanPlus, ShopScan,
Smart Mobile Computing, SmartSystems, TE 2000, Trakker Antares, and Vista Powered are either trademarks
or registered trademarks of Intermec Technologies Corporation.
Throughout this manual, trademarked names may be used. Rather than put a trademark (™ or ®) symbol in
every occurrence of a trademarked name, we state that we are using the names only in an editorial fashion, and
to the benefit of the trademark owner, with no intention of infringement.
There are U.S. and foreign patents pending.
ii WWAN Communicator User’s Guide
Document Change Record
This page records changes to this document. The document was originally
released as version -001.
Ver sion
Number Date Description of Change
002 07/2004 Revisions for firmware version 1.1:
• The section “Starting a Data Session” is now called
“Connecting to the Internet” and includes new functionality
for automatically launching Pocket Internet Explorer.
• Make calls by dialing a number with the 760 keypad.
• Additional languages added to new Application Settings
screen.
• Missed Calls icon allows direct access to the Missed Calls list.
003 03/2006 Revisions for firmware version 1.51:
• New main screen
• RAS / Connection manager destination parameters added
WWAN Communicator User’s Guide iii
iv WWAN Communicator User’s Guide
Contents
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
About Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Global Services and Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Who Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1
What is WWAN Communicator? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Installing and Starting WWAN Communicator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Installing Communicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Starting WWAN Communicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Entering Your PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Using WWAN Communicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
About the White Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
About the Connection Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Using the Virtual Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Contents
Running WWAN Communicator in the Background . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Exiting WWAN Communicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Making and Answering Phone Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2
Holding the 760 When Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Dialing a Phone Number and Placing a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
To place a call using the 760 keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
To Place a Call Using the Voice Dialer Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Adjusting the Speaker or Microphone Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Answering a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Using the Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Sending and Receiving SMS Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
3
Using the SMS Function in Communicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Sending a New SMS Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Reading and Responding to SMS Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Working with Messages in the Outbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Working with Sent Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
WWAN Communicator User’s Guide v
Contents
Viewing and Working with Call Registers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
4
Navigating the Call Registers Main Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
About the Call Register Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Connecting to the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
5
About Connection Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Setting up a Default Internet Connection for the First Time . . . . . . . . . . . . . . . . . . . . . . . 35
Connecting to the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Viewing and Changing Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
6
Navigating the Settings Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Viewing Version Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Changing Voice Call Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Changing Settings on the SIM Card (GSM Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Changing Call Register Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Managing Data Connection Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Adding a Connection or Changing Existing Settings . . . . . . . . . . . . . . . . . . . . . . 48
Changing Connectivity Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Importing Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Creating a Definition File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Modifying a Definition File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Setting up the Speed Dialer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Changing Application Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Button Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
vi WWAN Communicator User’s Guide
Before You Begin
This section provides you with safety information, technical support
information, and sources for additional product information.
About Notes
Note: Notes either provide extra information about a topic or contain
special instructions for handling a particular condition or set of
circumstances.
Global Services and Support
Warranty Information
To understand the warranty for your Intermec product, visit the Intermec
web site at www.intermec.com and
Disclaimer of warranties: The sample code included in this document is
presented for reference only. The code does not necessarily represent
complete, tested programs. The code is provided “as is with all faults.” All
warranties are expressly disclaimed, including the implied warranties of
merchantability and fitness for a particular purpose.
Before You Begin
click Service & Support > Warranty.
Web Support
Visit the Intermec web site at www.intermec.com to download our current
manuals (in PDF). To order printed versions of the Intermec manuals,
contact your local Intermec representative or distributor.
Visit the Intermec technical knowledge base (Knowledge Central) at
intermec.custhelp.com to review technical information or to request
technical support for your Intermec product.
Telephone Support
These services are available from Intermec.
In the USA and Canada
call 1-800-755-5505 and
Services Description
Order Intermec
products
Order Intermec media Order printer labels and ribbons. 1 and then choose 1
Order spare parts Order spare parts. 1 or 2 and then choose 4
Technical Support Talk to technical support about
Service • Get a return authorization
• Place an order.
• Ask about an existing order.
your Intermec product.
number for authorized service
center repair.
• Request an on-site repair
technician.
choose this option
1 and then choose 2
2 and then choose 2
2 and then choose 1
WWAN Communicator User’s Guide vii
Before You Begin
Services Description
Service contracts • Ask about an existing contract.
Outside the U.S.A. and Canada, contact your local Intermec representative.
To search for your local representative, from the Intermec web site, click
Contact.
Who Should Read This Manual
This User’s Guide is written for the person who is responsible for installing,
configuring, and maintaining the WWAN Communicator software.
This User’s Guide provides you with information about the features of
WWAN Communicator, and how to install, configure, operate, maintain,
and troubleshoot it.
In the USA and Canada
call 1-800-755-5505 and
choose this option
1 or 2 and then choose 3
•Renew a contract.
• Inquire about repair billing or
other service invoicing
questions.
Related Documents
Before you work with the WWAN Communicator, you should be familiar
with your network and general networking terms, such as IP address.
Document Title
700 Series Color Mobile Computer Quick Start Guide
700 Series Color Software Tools CD
Windows 95 and Windows CE Configuration Utilities Reference Manual
WWAN Toolkit User’s Guide
WWAN Toolkit C++ API Programmer’s Reference Manual
The Intermec web site at www.intermec.com contains our documents (as
PDF files) that you can download for free.
To download documents
1 Visit the Intermec web site at www.intermec.com.
2 Click Service & Support > Manuals.
3 In the Select a Product field, choose the product whose documentation
you want to download.
To order printed versions of the Intermec manuals, contact your local
Intermec representative or distributor.
viii WWAN Communicator User’s Guide
Getting Started
1
This chapter contains the following sections:
• What is WWAN Communicator?
• Installing and Starting WWAN Communicator
• Using WWAN Communicator
• Running WWAN Communicator in the Background
• Exiting WWAN Communicator
WWAN Communicator User’s Guide 1
Chapter 1 — Getting Started
What is WWAN Communicator?
WWAN Communicator is an application that lets you use your GSM/
GPRS or CDMA/1xRTT radio-equipped 760 Color Mobile Computer
like a cell phone.
To use WWAN Communicator, you need to install a SIM card in your 760
unit. Contact your network operator for more information on obtaining
SIM cards. For help with installing the SIM card, see the 700 Color Mobile
Computer with Windows Mobile 2003 Quick Start Guide (P/N 962-054069C).
WWAN Communicator is based on Intermec’s WWAN Toolkit, which
also includes Communicator source code. For more information, contact
your Intermec sales representative.
Note: Some restrictions may apply in your locality about voice
communications over a CDMA network. For more information, contact
your network operator.
2 WWAN Communicator User’s Guide
Installing and Starting WWAN Communicator
WWAN Communicator is pre-installed on the 760 Color Mobile
Computer. If you have a 760 that does not include Communicator, you can
download it as a Zip file from the Intermec web site. Choose Service and
Support > Developer Support > Developer Library.
Note: If your 760 is running Pocket PC 2002, you need to install the
Microsoft® .NET Compact Framework 1.0 (Service Pack 2) components on
the 760 before you install Communicator. To download the components,
go to www.microsoft.com/downloads and search for “compact framework.”
When you install Communicator, the installer program checks the amount
of available space in the Flash File Store on the 760. If there is not enough
space to install Communicator in the Flash File Store, the installer will
place Communicator on an installed Secure Digital (SD) or CompactFlash
(CF) card.
If no card is found, the installer will place Communicator in the root
directory. In this case, you will need to reinstall Communicator if you cold
boot the 760.
Chapter 1 — Getting Started
Installing Communicator
1 Unzip the Communicator Zip file to a directory on your desktop PC.
2 Copy the contents of the Zip file to the Temp directory on the 760.
3 On the 760, browse to setup.exe and tap the file. The Installer screen
appears.
4 Choose the type of radio your device is equipped with and then tap
Install to start the installation.
5 Follow the prompts to finish the installation process. When installation
is complete, the device will reboot and the Wireless Communicator icon
( ) appears in the start menu.
6 When rebooting has been completed successfully you can remove the
WWAN Communicator User’s Guide 3
contents of the temp folder.
Chapter 1 — Getting Started
Starting WWAN Communicator
On the device, tap Start and then choose Wireless Communicator from
the menu.
If your SIM card is unlocked, your PIN is not required and the
Communicator main screen appears:
If your SIM card is locked, you need to enter your PIN. This is described in
the next section.
Entering Your PIN
If the SIM card installed in your 760 is locked, you need to enter your PIN
each time you start Communicator. You can unlock the SIM card so your
PIN is not required. For help, see “Changing Settings on the SIM Card
(GSM Only)” on page 45.
When you start Communicator, the next screen appears if your SIM card is
locked:
Follow the next steps to enter your PIN.
1 Tap the Enter PIN code field to place the cursor in the field.
2 Enter your PIN with the 760 keypad and then tap to submit the
4 WWAN Communicator User’s Guide
PIN. The Communicator main screen appears:
Chapter 1 — Getting Started
If you submitted an incorrect PIN, a message box appears. Close the
message box and enter and submit the PIN again.
• If you submit an incorrect PIN three times, this screen appears:
You need to enter the PUK code that you received from your network
operator, and then enter the correct PIN in the Enter new PIN and
again fields.
After you enter the PUK code and the correct PIN, tap to submit the
codes or tap to cancel.
For more information, contact your network operator.
WWAN Communicator User’s Guide 5
Chapter 1 — Getting Started
Using WWAN Communicator
You can use Communicator to:
• Make voice calls as if you were using a mobile telephone. Voice call
features include call registers, a phonebook, and a speed dialer.
• Send SMS (Short Message Service) messages (GSM networks only).
• Connect to the Internet and send and receive data communications.
To do this : Tap: For help, see:
Make a voice phone call page 13
View and edit Phonebook entries page 18
Send and receive SMS messages page 21
See registers for calls made and received, missed calls and
data connections
Connect to the Internet and launch Pocket Internet
Explorer
Change settings for volume and ring tones, registry entries,
data connections and the Speed Dialer
About the White Buttons
Communicator has a variety of white buttons you tap to navigate from
screen to screen or to perform a task.
Button: Tap this button to:
page 29
page 33
page 41
Go back to the previous screen.
Continue to the next screen.
Delete the selected item.
Cancel an operation and go back to the previous screen.
Save changes you have made on a screen.
View details of a selected item.
Use the virtual keypad to write a message or enter text in a field. For help,
see “Using the Virtual Keypad” on page 8“.
If a white button is dimmed, you cannot tap it unless you make a selection
or change an option or entry on the screen.
6 WWAN Communicator User’s Guide
About the Connection Icons
While using Communicator, icons appear at the bottom of the screen to
keep you informed of your connection status.
Communicator main screen: Connection icons appear along the bottom.
Icon: This means:
Chapter 1 — Getting Started
Signal strength. More bars indicate a stronger connection.
New SMS message in the inbox. Tap the icon to view SMS Inbox Messages. For
help, see “Reading and Responding to SMS Messages” on page 24.
SIM card is full of SMS messages. For help, see “Reading and Responding to
SMS Messages” on page 24.
Roaming. The 760 is connected to a network but not its home network.
Packet switch network is connected to the 760.
Packet switch network is not connected to the 760.
No signal from a packet switch network detected. PSD data connections are not
available.
Data connection is active. Tap the icon to see the Connection screen. For help,
see “Connecting to the Internet” on page 33.
You missed a call. Tap the icon to view the Missed Calls screen. For help, see
“Viewing and Working with Call Registers” on page 29.
WWAN Communicator User’s Guide 7
Chapter 1 — Getting Started
Using the Virtual Keypad
On some screens, you can tap to use the virtual keypad. For help, see the
next procedure.
Communicator’s Virtual Keypad: Use this keypad to enter text and basic punctuation.
1 Tap letters to enter text and basic punctuation. Tap to toggle
between uppercase and lowercase letters.
• To type numbers and punctuation, tap . The numeric keypad
appears.
• To type non-ASCII characters such as ä or ø, tap . The non-
ASCII keypad appears.
8 WWAN Communicator User’s Guide
Chapter 1 — Getting Started
In the numeric or non-ASCII keypads, tap to return to the
alphabetic keypad.
In all keypads, tap these special keys:
To do this : Tap:
Return to the previous screen without saving changes
Backspace
Delete a character
Insert a space
2 When you are finished, tap to close the virtual keypad and return to
the previous screen.
WWAN Communicator User’s Guide 9
Chapter 1 — Getting Started
Running WWAN Communicator in the Background
WWAN Communicator can run in the background while you perform
other tasks on the 760.
Running Communicator in the Background: In the main screen, tap .
WWAN Communicator stays in the background until you:
• select it from the Start menu.
• tap at the bottom of the screen.
10 WWAN Communicator User’s Guide
Exiting WWAN Communicator
You can exit WWAN Communicator by:
• turning it off from the Application Settings screen. For help, see
“Viewing Version Information” on page 43.
• turning it off from the 760’s Memory control panel. For help, see your
Pocket PC online Help.
Chapter 1 — Getting Started
WWAN Communicator User’s Guide 11
Chapter 1 — Getting Started
12 WWAN Communicator User’s Guide
Making and Answering Phone
2
This chapter contains the following sections:
• Holding the 760 When Making Calls
• Dialing a Phone Number and Placing a Call
Calls
WWAN Communicator User’s Guide 13
Chapter 2 — Making and Answering Phone Calls
Holding the 760 When Making Calls
When using Communicator to make or answer a phone call, you should
hold the 760 as shown in the illustration.
Using WWAN Communicator: For best results, hold the 760 with the screen
approximately 30 cm (11.81 in) from your face.
14 WWAN Communicator User’s Guide
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