Firmware Upgrade Guide
Intermax firmware upgrade guide Version 1.0
Date: July 2009
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1. Contact Information
In keeping with Maxon's dedicated customer support policy, we encourage you to contact us.
TECHNICAL:
Hours of Operation : Monday to Friday 8.30am to 5.30pm*
Telephone: +61 2 8707 3000
Facsimile: +61 2 8707 3001
Email: support@maxon.com.au
* Public holidays excluded
SALES:
Hours of Operation: Monday to Friday 8.30am to 5.30pm*
Telephone: +61 2 8707 3000
Facsimile: +61 2 8707 3001
Email: sales@maxon.com.au
* Public holidays excluded
WEBSITE:
Maxon has also added for the benefit of developers and integrators, a forum on our website that can be
accessed to discuss this product and/or technical matters in relation to your applications. All questions
raised within this portal will be answered.
FORUM: www.maxon.com.au/forum
ADDRESS:
Maxon Electronics Australia Pty Ltd
36a Gibson Avenue, Padstow
Sydney, NSW, Australia 2211
POSTAL ADDRESS
Maxon Electronics Australia Pty Ltd
Po Box 1, Revesby North,
Sydney NSW Australia 2212
www.maxon.com.au
Intermax firmware upgrade guide Version 1.0
Date: July 2009
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2. RF EXPOSURE AND ELECTRICAL SAFETY
COMPLIANCE
The use of this device in any other type of host configuration may not comply with the RF exposure requirements
and should be avoided. During operation, a 20 cm separation distance should be maintained between the
antenna, whether extended or retracted, and the user’s/bystander’s body (excluding hands, wrists, feet, and
ankles) to ensure RF exposure compliance. The modem is not designed for, nor intended to be, used in
applications within 20 cm (8 inches) of the body of the user. Continued compliance of the equipment relies upon
it being used with an AS/NZS 60950.1 approved SELV power supply.
2.1.1. CAUTION
Change or modification without the express consent of Maxon Electronics Australia Pty. Ltd. voids the user’s
authority to use the equipment. These limits are designed to provide reasonable protection against harmful
interference in an appropriate installation. The modem is a transmitting device with similar output power to a
mobile phone. This equipment generates, uses, and can radiate radio frequency energy and, if not used in
accordance with instructions, can cause harmful radiation to radio communication. Use only the supplied or an
approved antenna. Unauthorized antennas, modifications, or attachments could impair call quality, damage the
device, or result in violation of RF exposure regulations.
However, there is no guarantee that interference will not occur in a particular installation. If the equipment does
cause harmful interference in radio and television reception, which can be determined by turning the equipment
on and off, the user is encouraged to try to correct the interference by one or more of the following measures:
● Re-orient or relocate the receiving radio or TV antenna
● Increase the separation distance between the equipment and the receiver
● Contact Maxon Australia Technical Support for assistance.
2.1.2. General Safety
RF Interference Issues
Avoid possible radio frequency (RF) interference by carefully following the safety guidelines below.
• Switch OFF the Modem when in an aircraft. The use of cellular telephones in aircraft is illegal. It may endanger
the operation of the aircraft and/or disrupt the cellular network. Failure to observe this instruction may lead to
suspension or denial of cellular services to the offender, legal action, or both.
• Switch OFF the Modem in the vicinity of gasoline or diesel fuel pumps or before filling a vehicle with fuel.
• Switch OFF the Modem in hospitals and any other place where medical equipment may be in use.
• Respect restrictions on the use of radio equipment in fuel depots, chemical plants, or in areas of blasting
operations.
Intermax firmware upgrade guide Version 1.0
Date: July 2009
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• There may be a hazard associated with the operation of your Modem in the vicinity of inadequately protected
personal medical devices such as hearing aids and pacemakers. Please consult the manufacturers of the
medical device to determine if it is adequately protected.
• Operation of the Modem in the vicinity of other electronic equipment may cause interference if the equipment is
inadequately protected. Observe any warning signs and manufacturers’ recommendations.
• The modem contains sensitive electronic circuitry. Do not expose the modem to any liquids, high temperatures
or shock. The modem is not waterproof. Please keep it dry and store it in a cool, dry place.
• Only use original accessories or accessories that are authorized by the manufacturer. Using unauthorized
accessories may affect your modem’s performance, damage your modem and violate related national
regulations.
• Always handle the modem with care. There are no user serviceable parts inside the modem. Unauthorised
dismantling or repair of the modem will void the warranty.
2.1.3. Vehicle Safety
• Do not use the Modem while driving.
• Respect national regulations on the use of cellular telephones in vehicles. Road safety always comes first.
• If incorrectly installed in a vehicle, the operation of the Modem could interfere with the correct functioning of veh
icle electronics. To avoid such problems, be sure that the installation has been performed by qualified personnel.
Verification of the protection of vehicle electronics should be part of the installation.
Note: The user is cautioned that changes or modifications not expressly approved by Maxon Australia could void
the warrantee.
2.1.4. POTENTIALLY UNSAFE AREAS
Posted facilities: Turn off this device in any facility or area when posted notices require you to do so
Blasting areas: Turn off your device where blasting is in progress. Observe restrictions and follow any regulation
s or rules.
Potentially explosive atmospheres: Turn off your device when you are in any area with a potentially explosive at
mosphere. Obey all signs and instructions. Sparks in such areas could cause an explosion or fire, resulting in bo
dily injury or death.
Areas with a potentially explosive atmosphere are often but not always clearly marked.
They include:
● fuelling areas such as gas or petrol stations
● Below deck on boats
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Date: July 2009
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● Transfer or storage facilities for fuel or chemicals
● Vehicles using liquefied petroleum gas, such as propane or butane
● Areas when the air contains chemicals or particles such as grain, dust or metal
powders
● Avoid using the modem in areas that emit electromagnetic waves or enclosed
metallic structures e.g. lifts.
● Any other area where you would normally be advised to turn off your engine
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Date: July 2009
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3. Table of contents
1. Contact Information..........................................................................................................................................2
2. RF EXPOSURE AND ELECTRICAL SAFETY COMPLIANCE .......................................................................3
2.1.1. CAUTION ................................................................................................................................................3
2.1.2. General Safety ........................................................................................................................................3
2.1.3. Vehicle Safety .........................................................................................................................................4
2.1.4. POTENTIALLY UNSAFE AREAS ...........................................................................................................4
3. Table of contents .............................................................................................................................................6
3.1.1. Important information: .............................................................................................................................7
3.1.2. Requirements: .........................................................................................................................................7
3.1.3. Process ...................................................................................................................................................7
Intermax firmware upgrade guide Version 1.0
Date: July 2009
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3.1.1. Important information:
• This guide is for upgrading the Intermax modem from earlier firmware versions to version
531.11.00.14.113
• The firmware upgrade process CAN DAMAGE your modem if run incorrectly. Please ensure you read
and follow every step in this guide.
• If you are using a laptop computer, we recommend you connect it to mains power before running this
upgrade.
3.1.2. Requirements:
• You must have a computer running Microsoft Windows (XP or Vista).
• You need to have an available USB port
• You must install the Intermax USB drivers, you can download the latest version from our website
http://www.maxon.com.au/downloads.php?p=12
• You need to have a copy of the Intermax firmware zipped file
MG1MCPU11014_AMSS_V100R001C00B113.ZIP
3.1.3. Process
1. Copy the firmware file “MG1MCPU11014_AMSS_V100R001C00B113.ZIP” provided by Maxon Australia,
to your desktop
2. Right click on the file and select “Extract Here”, this will extract the zipped file contents to a folder on
your desktop “MG1MCPU11014_AMSS_V100R001C00B113”
3. Plug the Intermax modem to your computer USB port using the mini USB cable supplied with the
modem
4. Go to the “MG1MCPU11014_AMSS_V100R001C00B113” folder on your desktop and double click
MG1MCPU11014_AMSS_V100R001C00B113.exe file
5. Accept the Software Agreement to proceed with the firmware upgrade and click next
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6. In the next windows hit Start
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Date: July 2009
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7. A warning confirmation message will come up, click “Yes” to start the firmware upgrade
process
8. After the firmware upgrade process is completed successfully, a Window will come up confirming that
the firmware updated is successful, hit the “Finish” button to close the firmware upgrade tool.
9. If you have any problems while upgrading the Intermax firmware please contact Maxon Australia
Technical Support on +61 2 8707 3000 or you can email us on support@maxon.com.au
Intermax firmware upgrade guide Version 1.0
Date: July 2009
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