Interlogix TVT-5501, TVD-5502, TVB-5502 User Manual
TruVision Series 5 IP
Camera Configuration
Manual
P/N 1073340-EN • REV A • ISS 27JUN17
Copyright
©
2017 United Technologies Corporation.
Interlogix is part of UTC
, a unit of United
Technologies Corporation.
Trademarks and
patents
T
registered trademarks of the manufacturers or vendors of the
respective products.
Manufacturer
Interlogix
2955 Red Hill Avenue, Costa Mesa, CA 92626
Authorized EU manufacturing representative:
UTC
Kelvinstraat 7, 6003 DH Weert, The Netherlands
Certification
Contact information
For contact
www.utcfssecurityproducts.eu
Climate, Controls & Security
All rights reserved.
rade names used in this document may be trademarks or
-5923, USA
Building & Industrial System s B.V.
information, see www.interlogix.com or
.
Content
Introduction 3
Network access 4
Checking your web browser security level 4
Activating the camera 5
Overview of the camera web browser 7
Camera configuration 9
Configuration menu ov er view 9
Local configuration 10
System time 11
Network settings 12
Recording parameters 20
Video image 23
OSD (On Screen Display) 27
Text O verlay 28
Privacy masks 29
Motion detection alarm s 30
Tamper-proof alarms 36
Exception alarms 37
Alarm inputs and outputs 38
Face detection 39
Cross line detection 41
Intrusion detection 43
Unattended Baggage Detection 45
Object Removal Detection 46
Snapshot parameters 48
NAS settings 49
Storage devices 50
Recording Schedule 51
Camera management 55
User management 55
RTSP authentication 57
IP address filter 58
Defining the security service 59
Restore default settings 59
Import/export a configuration file 60
Upgrade firmware 60
Reboot camera 62
Camera operation 63
Logging on and off 63
Live view mode 63
Playing back recorded video 64
TruVision Series 5 IP Camera Configuration Manual 1
Searching event logs 66
Index 69
2 TruVision Series 5 IP Camera Configuration Manual
Introduction
This is the user manual for the followi ng TruVision IP camera models:
TVB-5501 (3MPX IP bullet camera)
TVB-5502 (8MPX IP bullet camera)
TVT-5501 (3MPX IP turret camera)
TVT-5502 (8MPX IP turret camera)
TVD-5501 (3MPX IP dome camera)
TVD-5502 (8MPX IP dome camera)
TruVision Series 5 IP Camera Configuration Manual 3
Network access
This manual explains how to configure the camera over the network with a web
browser.
TruVision IP cameras can be configured and controlled using Microsoft Internet
Explorer (IE) and other browsers. The procedures described use Microsoft Internet
Explorer (IE) web browser.
Checking your web browser security level
When using the web browser interface, you can install ActiveX controls to connect and
view video using Internet Explorer. However, you cannot download data, such as video
and images due to the increased security measure. Consequently you should check the
security level of your PC so that you are able to interact with the cameras over the web
and, if necessary, modify the Active X settings.
Configuring IE ActiveX controls
You should confirm the ActiveX settings of your web browser.
To change the web browser’s security level:
1. In Internet Explorer click Internet Options on the Tools menu.
2. On the Security tab, click the zone to which you want to assign a web site under
“Select a web content zone to specify its security settings”.
3. Click Custom Level.
4. Change the ActiveX controls and plug-ins options that are signed or marked as
safe to Enable. Change the ActiveX controls and plug-ins options that are
unsigned to Prompt or Disable. Click OK.
- or Under Reset Custom Settings, click the security level for the whole zone in the
Reset To box, and select Medium. Click Reset.
Then click OK to the Internet Options Security tab window.
5. Click Apply in the Internet Options Security tab window.
Windows Internet Explorer
Internet Explorer operating systems have increased security measures to protect your
PC from any malicious software being installed.
To have complete functionality of the web browser interface with Windows 7, 8 and 10,
do the following:
• Run the Browser interface as an administrator in your workstation
• Add the camera’s IP address to your browser’s list of trusted sites
4 TruVision Series 5 IP Camera Configuration Manual
To add the camera’s IP address to Internet Explorer’s list of trusted sites:
1. Open Internet Explorer.
2. Click Tools, and then Internet Options.
3. Click the Security tab, and then select the Trusted sites icon.
4. Click the Sites button.
5. Clear the “Require server verification (https:) for all sites in this zone box.
6. Enter the IP address in the “Add this website to the zone” field.
7. Click Add, and then click Close.
8. Click OK in the Internet Options dialog window.
9. Connect to the camera for full browser functionality.
Activating the camera
When you first start up the camera, the Activation window appears. You must define a
high-security admin password before you can access the camera. There is no default
password provided.
You can activate a password via a web browser and via TruVision Device Manager
(included on the CD to find the IP address of the camera).
Activation via the web browser:
1. Power on the camera and connect the camera to the network.
2. Input the IP address into the address bar of the web browser, and click Enter to
enter the activation interface.
Note:
The default IP address of the camera is 192.168.1.70.
For the camera to enable DHCP by default, you must activate the camera via
TruVision Device Manager. Please refer to the following section, “Activation via
TruVision Device Manager”.
3. Enter the password in the password field.
TruVision Series 5 IP Camera Configuration Manual 5
Note: A valid password range must be between 8 and 16 characters. You can use a
combination of numbers, lower and upper case letters, and special characters : _ - ,
. * & @ / $ ? Space. The password must contain characters from at least two of
these groups. We also recommend that you reset your password regularly. For high
security systems, it is particularly recommended to reset the password monthly or
weekly for better protection.
4. Confirm the password.
5. Click OK to save the password and enter the live view interface.
Activation via TruVision Device Manager:
1. Run the TruVision Device Manager to search for online devices.
2. Check the device status from the device list, and select the inactive device.
3. Enter the password in the password field, and confirm it.
Note: A valid password range must be between 8 and 16 characters. You can use a
combination of numbers, lower and upper case letters, and special characters : _ - ,
. * & @ / $ ? Space. The password must contain characters from at least two of
these groups. We also recomme nd t hat you reset your password regularly. For high
security systems, it is particularly recommended to reset the password monthly or
weekly for better protection.
4. Click OK to save the password.
A pop-up window appears to confirm activation. If activation fails, confirm that the
password meets the requirements and try again.
5. Change the device IP address to the same subnet with your computer by either
modifying the IP address manually or checking the check box of Enable DHCP.
6 TruVision Series 5 IP Camera Configuration Manual
6. Input the password and click the Save button to activate your IP address
modification.
Overview of the camera web browser
The camera web browser lets you view, record, and play back recorded videos as well
as manage the camera from any PC with Internet access. The browser’s easy-to-use
controls give you quick access to all camera functions. See Figure 1 below.
If there is more than one camera connected over the network, open a separate web
browser window for each individual camera.
Figure 1: Web browser interface
TruVision Series 5 IP Camera Configuration Manual 7
Table 1: Overview of the web browser interface
Name
Description
1. Live view Click to view live video.
2. Playback Click to play back video.
3. Log Click to search for event logs. There are three main types: Alarm,
Exception and Operation.
4. Configuration Click to display the configuration window for setting up the camera.
5. Viewer View live video. Time, date and camera name are displayed here.
6. Current user Displays current user logged on.
7. Logout Click to log out from the system. This can be done at any time.
8. Display Control Click each tab to adjust the layout and the stream type of the live
view. You can also click the drop-down list to select the plug-in.
For IE (internet explorer) users, web components and quick time are
selectable. For non-IE users, web components, quick time, VLC, or
MJPEG are selectable if they are supported by the web browser.
9. Start/stop live view Click to start/stop live view.
10. Capture Click to take a snapshot of the video. The snapshot will be saved to
the default folder in JPEG or BMP format.
11. Start/stop
Click to record live video.
recording
12. Digital zoom Click to enable digital zoom.
8 TruVision Series 5 IP Camera Configuration Manual
System
SN and the current firmware
Network
Camera configuration
This chapter explains how to configure the cameras through a web browser.
Once the camera hardware has been installed, configure the camera’s settings through
the web browser. You must have administrator rights in order to configure the cameras
over the internet.
The camera web browser lets you configure the camera remotely using your PC. Web
browser options may vary depending on camera model.
There are two main menus in the configuration panel:
Local configuration
Configuration
Configuration menu overview
Use the Configuration panel to configure the server, network, camera, alarms, users,
transactions and other par a met er s such as up g r adi ng the firmw ar e. S ee Figure 2 and
Table 2 below for descriptions of the configuration menus available.
Figure 2: Configuration window (Device Info rmation tab selected)
Table 2: Overview of the Configuration window
Configuration menus Description
1.
2.
TruVision Series 5 IP Camera Configuration Manual 9
Defines device basic information including
version, time settings, maintenance, and serial port parameters. See
“System time” on page 11 for further information.
Defines the network parameters required to access the camera over
the internet. See “Network settings” on page 12 for further information
on the setup.
Video/Audio
Image
Security
Basic
Sm
Object Removal
Storage
Configuration menus Description
3.
4.
5.
6.
7.
8.
art Event Defines defocus detection, scene change detection, face detection,
Defines recording parameters.
Defines the image parameters, OSD settings, overlay text, and privacy
mask. See “Video image” on page 23 for further information on the
setup.
Defines who can use the camera, their passwords and access
privileges, RTSP authentication, IP address filter, and telnet access.
Event Defines motion detection, tamper-proof, alarm input/output, and
exception. See “Motion detection alarms” on page 30, “Tamper-proof
alarms” on page 36, and “Alarm inputs and outputs” on page 38.
cross line, intrusion detection, region entrance detection, Region
Exiting Detection, Unattended Baggage Detection and
Detection.
Defines recording schedule, storage management, NAS configuration
and snapshot.
Local configuration
Use the Local Configuration menu to manag e the protocol type, live view performance
and local storage paths. In the Configuration panel, click Local Configuration to
display the local configuration window. See Figure 3 and Table 3 below for descriptions
of the different menu parameters.
Figure 3: Example of the Local configuration window
10 TruVision Series 5 IP Camera Configuration Manual
Protocol
Live View Performance
Rules
Image Format
Record F
Save
Save
Save
View To
Save
Playback To
Save Clips To
Table 3: Overview of the Local configuration window
Parameters Description
Live View Parameters
1.
2.
3.
4.
Record File Settings
5.
6.
7.
Picture and Clip Settings
8.
Specifies the network protocol used.
It refers to the rules on your local browser. Spec ify whether or
Choose the image format for a snapshot: JPEG or BMP.
ile Size Specifies the maximum file size.
Record Files to Specifies the directory for recorded files.
Downloaded Files to Specifies the directory for downloaded files.
Snapshots In Live
Options include: TCP, UDP, MULTICAST and HTTP.
Specifies the transmission speed.
Options include: Shortest Delay or Auto.
not to display the colored marks when motion detection, face
detection, and intrusion detection are triggered. For example,
when the rules option is enabled and a face is detected, the
face will be marked with a green rectangle in live view.
Options include: 256 MB, 512 MB and 1G.
Specifies the directory for saving snapshots in live view mode.
9.
10.
Snapshots When
Specifies the directory for saving video clips in playback mode.
Specifies the directory for saving snapshots in playback mode.
System time
NTP (Network Time Protocol) is a protocol for synchronizing the clocks of network
devices, such as IP cameras and computers. Connecting network devices to a
dedicated NTP time server ensures that they are all synchronized.
TruVision Series 5 IP Camera Configuration Manual 11
To define the system time and date:
1. From the menu toolbar, click Configuration > System > Time Settings.
2. From the Time Zone drop-down list, select the time zone that is the closest to the
camera’s location.
3. Under Time Sync, check one of the options for setting the time and date:
Synchronize with an NTP server: Check the NTP enable box and enter the server
NTP address. The time interval can be set fr om 1 to 1008 0 minutes.
- Or Set manually: Enabl e the Manual Time Sync function and then click to set the
system time from the pop-up calendar.
Note: You can also check the Sync with computer time check box to synchronize
the time of the camera with the time of your computer.
4. Check Enable DST to enable the DST (Daylight Savings Time) function, and set the
date of the DST period.
5. Click Save to save changes.
Network settings
Accessing the camera through a network requires that you define certain network
settings. Use the “Network” menu to define the network settings. See Figure 4 and
Table 4 below for further information.
12 TruVision Series 5 IP Camera Configuration Manual
TCP/IP
Figure 4: Network window (TCP/IP tab shown)
Table 4: Network parameters
Menu tabs Description
1.
NIC Type: Enter the NIC type. Default is Auto. Other options include: 10M
Half-dup, 10M Full-dup, 100M Half-dup and 100M Full-dup.
DHCP: Enable to automatically obtain an IP address and other network
settings from that server.
IPv4 Address: Enter the IPv4 address of the camera.
IPv4 Subnet Mask: Enter the IPv4 subnet mask.
IPv4 Default Gateway: Enter the IPv4 gateway IP address.
IPv6 Mode: Enter the IPv6 mode: Manual, DHC P or Router
Advertisement.
IPv6 Address: Enter the IPv6 address of the camera.
IPv6 Subnet Prefix Length: Enter the IPv6 prefix length.
IPv6 Default Gateway: Enter the IPv6 gateway IP address.
Mac Address: Enter the MAC address of the devices.
MTU: Enter the valid value range of MTU. Default is 1500.
Multicast Address: Enter a D-class IP address between 224.0.0.0 to
239.255.255.255. Only specify this option if you are using the multicast
function. Some routers prohibit the use of multicast function in case of a
network storm.
Enable Multicast Discovery: Enables the automatic detection of the
online network camera via private multicast protocol in the LAN.
DNS server: Specifies the DNS server for your network.
TruVision Series 5 IP Camera Configuration Manual 13
See page 15 for setup information.
Port
DDNS
PPPoE
SNMP
802.1.X
See
QoS
FTP
UPnP
Menu tabs Description
2.
3.
HTTP Port: The HTTP port is used for remote internet browser access.
Enter the port used for the Internet Explorer (IE) browser. Default value is
80.
RTSP Port: RTSP (Real Time Streaming Protocol) is a network control
protocol designed for use in entertainment and communications systems
to control streaming media servers. Enter the RTSP port value. The
default port number is 554.
HTTPS Port: HTTPS (Hyper Text Transfer Protocol Secure) allows video
to be securely viewed when using a browser. Enter the HTTPS port,
value. The default port number is 443.
Server Port: This is used for remote client software access. Enter the
server port value. The default port number is 8000.
Alarm Server IP: Specifies the IP address of the alarm host.
Alarm Server Port: Specifies the port of the alarm host.
See page 15 for setup information.
DDNS is a service that maps Internet domain names to IP addresses. It is
designed to support dynamic IP address es, suc h as th ose ass igned by a
DHCP server.
Specify IP server, DynDNS, and ezDDNS.
DynDNS (Dynamic DNS): Manually create your own host name. You will
first need to create a user account using the hosting web site,
DynDDNS.org.
ezDDNS: Activate the DDNS auto-detection function to set up a dynamic
IP address. The server is set up to assign an available host name to your
recorder.
IPServer: Enter the address of the IP Server.
See page 15 for setup information.
4.
5.
6.
7.
8.
9.
Retrieves a dynamic IP address. See page 16 for setup information.
SNMP is a protocol for managing devices on networks. Enable SNMP to
get camera status and parameter related inf or mation. See page 16 for
setup information.
When the feature is enabled, the camera data is secured and user
authentication is needed when connecting the camera to the network.
page 16 for setup information.
QoS (Quality of Service) can help solve the network delay and network
congestion by configuring the priority of data sending.
Enable the option in order to solve network delay and network congestion
by configuring the priority of data sending.
See page 16 for setup information.
Enter the FTP address and folder to which snapshots of the camera can
be uploaded. See page 17 for setup information.
The UPnP (Universal Plug and Play) protocol allows devices to connect
seamlessly and to simplify the implementation of networks in the home
and corporate environments. With the function enabled, you do not need
to configure the port mapping for each port, and the camera is connected
to the Wide Area Network (WAN) via the router.
Enable and set the friendly name detected.
See page 17 for setup information.
14 TruVision Series 5 IP Camera Configuration Manual
Email
NAT
HTTPS
Menu tabs Description
10.
11.
12.
Enter the email address to which messages are sent when an alarm
occurs. See page 17 for setup information.
A NAT (Network Address Translation) is used for network connection.
Select the port mapping mode: auto or manual. See page 18 for setup
information.
Specifies authentication of the web site and its associated web server,
which protects against Man-in-the-middle attacks.
To define the TCP/IP parameters:
1. From the menu toolbar, click Configuration > Network > TCP/IP.
2. Configure the NIC settings, including the NIC Type, IPv4 settings, IPv6 settings,
MTU settings, and Multicast Address.
3. If the DHCP server is available, check DHCP.
4. If the DNS server settings are required for some applications (e.g., sending email),
you should configure the Preferred DNS Server or Alternate DNS Server.
5. Click Save to save changes.
To define the port parameters:
1. From the menu toolbar, click Configuration > Network > Port.
2. Set the HTTP port, RTSP port, HTTPS port and Server port of the camera.
HTTP Port: The default port number is 80, and it can be changed to any port No.
which is not occupied.
RTSP Port: The default port number is 554. It can be changed to any port number
in the range from 1 to 65535.
HTTPS Port: The default port number is 443. It can be changed to any port number
that is not occupied.
Server Port: The default server port number is 8000. It can be changed to any port
number in the range from 2000 to 65535.
3. Enter the IP address and port if you want to upload the alarm information to the
remote alarm host. Also check the Notify Alarm Recipient option in the normal
Linkage of each event page.
4. Click Save to save changes.
To define the DDNS parameters:
1. From the menu toolbar, click Configuration > Network > DDNS.
2. Check Enable DDNS to enable this feature.
3. Select DDNS Type. Two options are available: DynDNS and IPServer.
• Select DDNS Type, select one of the follow options:
• DynDNS: Enter the DNSS server address, members.ddns.org (which is used to
notify DDNS about changes to your IP address), the host name for your ca mera,
TruVision Series 5 IP Camera Configuration Manual 15
the port number (443 (HTTPS)), and your user name and password used to log
into your DDNS account. The domain name displayed under “Host Name” is that
which you created on the DynDNS web site.
• NO-IP: Enter the addres s of the NO-IP, host name for your camer a, the port
number, your user name and password..
4. Click Save to save changes.
To define the PPPoE parameters:
1. From the menu toolbar, click Configuration > Network > PPPoE.
2. Check Enable PPPoE to enable this feature.
3. Enter User Name, Password, and Confirm password for PPPoE access.
4. Click Save to save changes.
To define the SNMP parameters:
1. From the menu toolbar, click Configuration > Network > SNMP.
2. Select the corresponding version of SNMP: v1, v2c or v3.
3. Configure the SNMP settings. The configuration of the SNMP software should be
the same as the settings you configure here.
4. Click Save to save changes.
Note: Before setting the SNMP, please download the SNMP software and manage to
receive the camera information via the SNMP port. By setting the Trap Address, the
camera can send the a lar m event and exc eption messages to the surveillance center.
The SNMP version you select should be the same as that of the SNMP software.
To define the 802.1x parameters:
1. From the menu toolbar, click Configuration > Network > 802.1X.
2. Check Enable IEEE 802.1X to en able the feature.
3. Configure the 802.1X settings, including EAPOL version, user name, and password.
The EAPOL version must be identical with that of the router or the switch.
4. Click Save to save changes.
Note: The switch or router to which the camera is connected must also support the
IEEE 802.1X standard, and a server must be configured. Please apply and register a
user name and password for 802.1X in the server.
To define the QoS parameters:
1. From the menu toolbar, click Configuration > Network > QoS.
2. Configure the QoS settings, including Video / Audio DSCP, Event / Alarm DSCP
and Management DSCP. The valid value range of the DSCP is 0-63. The bigger the
DSCP value is the higher the priority is.
3. Click Save to save changes.
16 TruVision Series 5 IP Camera Configuration Manual
To define the FTP parameters:
1. From the menu toolbar, click Configuration > Network > FTP.
2. Configure the FTP settings, including server address, port, user name, password,
directory, and upload type.
Anonymous: Check the check box to enable the anonymous access to the FTP
server.
Directory: In the Directory Structure field, you can select the root directory, Main
directory and Subdirectory. When the Main directory is selected, you have the
option to use the Device Name, Device Number or Device IP for the name of the
directory; and when the Subdirectory is selected, you can use the Camera Name or
Camera No. as the name of the directory.
Upload Type: To enable uploading the snapshots to the FTP server.
3. Click Save to save changes.
To define the UPnP parameters:
1. Click Configuration > Network > UPnP.
2. Check the check box to enable the UPnP function. The name of the device when
detected online can be edited.
3. Click Save to save changes.
To set up the email parameters:
1. In Configuration > Network, click the Email tab to open its window.
2. Configure the following settings:
Sender: The name of the email sender.
TruVision Series 5 IP Camera Configuration Manual 17
Sender’s Address: The email address of the sender.
SMTP Server: The SMTP Server, IP address or host name.
SMTP Port: The SMTP port. The default is 25.
E-mail Encryption: Encrypt via SSL, TLS. NONE is default.
Attached Snapshot: Check the check box of Attached Snapshot if you want to
send emails with attached alarm images.
Interval: This is the time between two actions of sending attached images.
Authentication: If your email server requires authentication, check this check box
to use authentication to log in to this server. Enter the login user name and
password.
User Name: The user name to log in to the server where the images are uploaded.
Password: Enter the password.
Confirm: Confirm the password.
Receiver1: The name o f the first user to be notified.
Receiver’s Address1: The email address of user to be noti fi ed.
Receiver2: The name o f the second user to b e notified.
Receiver’s Address2: The email address of user to be noti fi ed.
Receiver3: The name o f the second user to b e notified.
Receiver’s Address3: The email address of user to be notifi ed.
3. Click Test to test the email parameters set up.
4. Click Save to save changes.
To set up the NAT parameters:
1. Click Configuration > Network > NAT.
2. Check the check box to enable the NA T funct i on.
3. Select Port Mapping Mode to be Auto or Manual. When you choose Manual mode,
you can set the external port as you want.
4. Click Save to save changes.
To set up the HTTPS parameters:
1. In the Network folder, click the HTTPS tab to open its window.
18 TruVision Series 5 IP Camera Configuration Manual
2. To create a self-signed certificate:
Click the Create button beside “Create Self-signed Certificate”. Enter the country,
host name/IP, validity and the other information requested.
Click OK to save the settings.
-Or-
To create a certificate request:
Click the Create button beside “Create Certificate Request”. Enter the country, host
name/IP and the other information requested.
TruVision Series 5 IP Camera Configuration Manual 19
Video
3. Click OK to save the settings. Download the certificate request and submit it to the
trusted certificate authority for signature, such as Symantec or RSA. After receiving
the signed valid certificate, upload the certificate to the device
Recording parameters
You can adjust the video and audio recording parameters to obtain the picture quality
and file size best suited to your needs. Figure 5 and Table 5 below list the v i deo and
audio recording options you can configure for the camera.
Figure 5: Video/Audio Settings menu (Video tab shown)
Table 5: Video setting parameters
Tab Parameter descriptions
1.
20 TruVision Series 5 IP Camera Configuration Manual
Stream Type: Specifies the streaming method used.
Options include: Main Stream (Normal), Sub Stream and Third stream.
Note: The Third stream is only available when the this function is enabled in
System
> Service
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