Interlogix TVR-4516HD-16T, TVR-4516HD-2T User Manual

TruVision DVR 45HD User Manual
P/N 1073291-EN • REV B • ISS 29MAR17
©
2017 United Technologies Corporation. All rights reserved.
Interlogix is part of UTC Climate, Controls & Securit Technologies Corporation
Trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products.
Interlogix 2955 Red Hill Avenue, Costa Mesa, CA 92626
Authorized EU manufacturing representative: UTC Fire & Security B.V. Kelvinstraat 7, 6003 DH Weert, The Netherlands
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for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated i generates, uses, and can radiate radio frequency energy and, if not installed and used in interference to radio communications. Operation of this equipment residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
This device complies with Part 15 of the FCC Rules. Operation is subject to the followin
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to your
Content
Important information 5
Chapter 1 Product introduction 6
Product overview 6 Activate the admin password 6
Chapter 2 Physical installation 8
Installation environment 8 Unpack the recorder and its accessories 8 Back panel 9 Monitor connections 10 Rack mounting 10
Chapter 3 Getting started 12
Turn on the recorder 12 The startup wizard 13
Chapter 4 Operating instructions 15
Recorder control 15 The front panel description 15 The mouse 19 The IR remote control 19 Menu overview 22
Chapter 5 Live view 25
Description of live view 25 Video output 26 Live view mouse menu 26 Single and multiview display mode 28 Sequencing cameras 28 Live view toolbar 28 Digital zoom 30 PTZ preset and tours 30
Chapter 6 Searching files 33
Advanced search video menu 33 Search recordings 34 Log search 37
Chapter 7 Playback functionality 38
Instant playback 38 Overview of the 24-hour playback view 39 24-hour playback 42 Playback speed and skip time 48 Play back frame-by-frame 48
TruVision DVR 45HD User Manual 1
Play back an archived file 49 View a snapshot 49 Digital zoom in playbac k 50 Create video clips 50 Create bookmarks 51 Lock playback files 51
Chapter 8 Archive 53
Archive files 53 Quick Archive 54 Archive files from search results 54 Archive video clips and locked files 56 Merge video files in TruVision Player 57 Export video recordings via TruVision Navigator 57
Chapter 9 Display settings 59
Display settings 59 Layout 61
Chapter 10 Camera setup 62
Supported cameras 62 Configure the signal input channel 62 IP camera status 63 Camera recording settings 66 Snapshots 68 Camera OSD 69 Image settings 70 Motion detection 71 Privacy mask 72 Camera tamper 73 VCA setup 74 Configure PTZ settings 75 PTZ presets and tours 76 V-stream encoding 79 Call-up the TruVision HD-TVI came ra OSD menu 80
Chapter 11 Network settings 82
Network settings 82 PPPoE settings 85 DDNS settings 85 NTP server settings 86 Email settings 87 SNMP settings 88 UPnP settings 88 Network status 89 Export network packet data 90 Network statistics 90 Port forwarding 91
2 TruVision DVR 45HD User Manual
Chapter 12 Recording 92
Recording schedule 92 Manual recording 95
Chapter 13 Alarm and event setup 96
Set up alarm inputs 96 Alarm response actions 97 Set up alarm outputs 98 Manual trigger 99 Buzzer settings 99 Alarm and event notification 99 Video loss 102 Alarm host setup 102 Intrusion integration alarm reporting 103 TVRMobile push notifications 107
Chapter 14 Device management 110
Time and date settings 110 General recorder settings 112 Configuration files 113 Upgrade system firmwar e 114 Holiday schedules 114 Using a network storage system 116
Chapter 15 Storage management 117
HDD status information 117 Manage eSATA 118 Storage mode 119 S.M.A.R.T. settings 121 Bad sector detection 122 RAID 123
Chapter 16 User management 125
Add a new user 125 Customize a user’s access privileges 126 Local configuration settings 126 Remote configuration s etti ng s 126 Camera configuratio n sett ings 127 Delete a user 127 Modify a user 128 Change the Admin password 128
Chapter 17 System information 129
View system information 129 Search the system log 132
Chapter 18 Using the web browser 135
Internet Explorer users 135
TruVision DVR 45HD User Manual 3
Access the web browser 136 HTTPS settings 136 Web browser live view 137 Control a PTZ dome camera via the web browser 138 Play back recorded video 139 Search for event logs 141 Configure the recorder via the browser 142
Appendix A Specifications 146 Appendix B PTZ protocols 148 Appendix C Port forwarding information 149
Seeking further assist a nc e 149
Appendix D Supported PTZ commands 151 Appendix E Default menu settings 154
Index 166
4 TruVision DVR 45HD User Manual

Important information

Advisory messages
Advisory messages alert you to conditions or practices that can cause unwanted results. The advisory messages used in this document are shown and described below.
WARNING: Warning messages advise you of hazards that could result in injury or loss
of life. They tell you which actions to take or to avoid in order to prevent the injury or loss of life.
Caution: Caution messages advise you of possible equipment damage. They tell you
which actions to take or to avoid in order to prevent the damage.
Note: Note messages advise you of the possible loss of time or effort. They describe how to avoid the loss. Notes are also used to point out important information that you should read.
TruVision DVR 45HD User Manual 5
Chapter 1
Product introduction

Product overview

This recorder is a full featured and scalable tribrid digital video recording system that can store, display, search, export, and manage video from up to 16 analog, HD analog, or IP cameras. It provides integration with the UTC portfolio of security solutions, and offers a seamless product experience within the TruVision brand.
The TVR 45HD series can be configured and operated through its on-screen display (OSD), web browser, mobile applications, TruVision Navigator software, or third party software using the TruVision SDK.
The recorder can be fully managed by the TruVision Navigator software, which is ideal for most commercial applications. Its easy and intuitive web browser interface enables remote configuration, viewing and searching of video on any TruVision recorder.
Note: Models are shipped with the power cords for their region.

Activate the admin password

When you first start up the unit, the Activation window appears. You must de fi ne a high­security admin passwor d before you can access the unit. There is no default password provided.
A message will appear on-screen when the unit has been activated.
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Chapter 1: Product introduction
HTTP port: 80
Server/Client software port: 8000
Figure 1: Password activation window
User Name: It is always “admin”. It cannot be changed. The bar showing pass word s trength
Enter the new admin password and confirm it.
Tips on creating a strong password:
A valid password range must be between 8 and 16 characters. You can use a
combination of numbers, lower and upper case letters, and special characters : _ - , . * & @ / $ ? Space. The password must contain characters from at least two of these groups.
The password is case-sensitive so use a mixture of upper and lower case letters. The password must have between 8 and 16 characters. Do not use personal information or common words as a password.
Note: If you should forget your admin password, please contact Technical Support to reactivate the unit with a new password.
Go to Chapter 16 “User management” on page 125 for further information on creating user passwords.
Default network settings
The network settings are:
• IP address - 192.168.1.82
• Subnet mask - 255.255.255.0
• Gateway address - 192.168.1.1
• Ports: When using the browser:
When using TruNav:
RTSP port: 554
Go to “Using the web browser” on page 135 for further information.
TruVision DVR 45HD User Manual 7
RTSP port: 554
Chapter 2
Physical installation
This section describes how to install the recorder.

Installation environment

When installing your product, consider these factors:
Ventilation
Temperature
Moisture
Chassis load
Ventilation: Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. Ensure that the location planned for the installation of the unit is well ventilated.
Temperature: Consider the unit’s operating temperature (-10 to +55 ºC, 14 to 131 °F) and noncondensing humidity specifications (10 to 90%) before choosing an installation location. Extremes of heat or cold beyond the specified operating temperature limits may reduce the life expectancy of the recorder. Do not install the unit on top of other hot equipment. Leave 44 mm (1.75 in.) of space between rack-mounted DVR units.
Moisture: Do not use the unit near water. Moisture can damage the internal components. To reduce the risk of fire or electric shock, do not expose this unit to rain or moisture.
Chassis: Equipment weighing less than 15.9 kg (35 lb.) may be placed on top of the unit.

Unpack the recorder and its accessories

When you receive the product, check the package and contents for damage, and verify that all items are included. Items shipped with the product include:
8 TruVision DVR 45HD User Manual
Chapter 2: Physical installation
IR (infrared) remote control
Two AAA batteries for the remo te c ontr ol
AC power cords
USB mouse
Recorder
CD with software and manuals
TruVision DVR 45HD Quick Start Guide
TruVision DVR 45HD User Manual (on CD)
TruVision Recorder Operator Guide (on CD)
If any of the items are damaged or missing, please contact your local supplier.

Back panel

The figures below show the back panel connections and describe each connector on a typical TVR 45HD digital video recorder. Details may vary for specific models.
Before powering up the recorder, connect the cameras and a main monitor for basic operation. Once all required connections are done, enter the relevant data in the setup wizard (see page 13).
Note: For every hardwired alarm input, connect one wire to the input connection with the alarm number label and one wire to a Ground connection (labeled G).
TruVision DVR 45HD User Manual 9
Chapter 2: Physical installation
recorder model).
Figure 2: TVR 45HD back panel connections (8-channel models shown)
1. Connect four audio inputs to RCA connectors.
2. Connect to speakers for audio output.
3. Line In.
4. Connect to a RS-232 device.
5. Connect eSATA.
6. Connect to a RS-485 device such as a PTZ camera or a keypad.
7. Connect up to four alarm outputs.
8. Power switch (on/off).
9. Connect up to 8 analog/HD-TVI cameras to BNC-type connectors (depends on the
10. Connect to a BNC monitor (event monitor only).
11. Connect to an optional USB device such as a mouse, CD/DVD burner or HDD.
12. Connect to a HDTV. The HDMI connection supports both digital audio and video.
13. Connect to a VGA monitor.
14. Connect to a network.
15. Connect up to 16 alarm inputs.
16. Connect to ground.
17. Connect a power cord to the recorder (included).

Monitor connections

The recorder supports up to 1920 × 1080 / 60 Hz resolution in VGA and HDMI. The monitor resolution should be at least 1024 × 768. Adjust your monitor accordingly to this resolution.
The VGA or HDMI monitor can be used as the main monitor of the recorder. The BNC video output can only be used as event or alarm monit or .

Rack mounting

The TVR 4508/16HD is rack mountable using the rack mo unt ear s deli vered with the unit. See Figure 3 below.
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Chapter 2: Physical installation
Figure 3: Rack-mount installation
To install the rack ears:
1. Attach the two small front-rack mount ear s (A ) to the recorder (supplied).
2. Attach the recorder to the front rails (B) (screws not supplied).
TruVision DVR 45HD User Manual 11
Chapter 3
Getting started

Turn on the recorder

Before starting the recorder, connect at least one monitor (VGA or HDMI). Otherwise, you will not be able to see the user interface and operate the device.
The recorder auto-detects the video mode (PAL or NTSC) on startup. It comes equipped with a power cord and will auto-sense 11 0/2 40 V, 60/50 Hz.
Note: It is recommended that an uninterruptible power supply (UPS) is used in
conjunction with the device.
To turn on the recorder:
Turn on the recorder using the power switch on the back panel. Once it is powered up, the status LEDs on the front panel will light up.
To turn off the recorder:
1. In live view mode, right-click the mouse and click Menu. The main menu window appears.
2. From the menu toolbar, click Shutdown.
3. In the Shutdown popup menu, select Shutdown. Click Yes to confirm shutdown. You will be requested to enter the Admin password.
To reboot the recorder:
1. In live view mode, right-click the mouse and click Menu. The main menu window appears.
2. Select the Shutdown icon.
3. In the Shutdown popup menu, select Reboot. Click Yes to confirm shutdown. You will be requested to enter the Admin password.
12 TruVision DVR 45HD User Manual
Chapter 3: Getting started
Admin password, and then click the Add button. Click,

The startup wizard

The recorder has an express installation wizard that lets you easily configure basic recorder settings when first used. It configures all cameras to default settings. The configuration of each camera and recorder can be customized as required.
By default the startup wizard will start once the recorder has loaded. It will walk you through some of the more important settings of your recorder.
Any changes you make to a setup configuration page are saved when you exit the page and return to the main wiz ar d page.
Note: If you want to set up the recorder with default settings only, click Next in each screen until the end.
To use the Startup wizard:
1. To launch the startup wizard without rebooting the device, go to Menu > Device
Management > General Settings and click ‘Start wizard’.
2. Select the preferred language for the system and resolutions for VGA/HDMI1 and HDMI2 from the dropdown list. Click Next.
3. Enable or disable the option to start the wizard automatically when the recorder is turned on. Click Next.
4. In each setup configuration page, enter the desired information and then click Next to move to the next page. The setup configuration pages are:
Wizard setup pages Description
User configuration You can change the admin password and create additional
users. You must enter the admin password.
Time and date configuration Select the desired time zone, date format, system time,
and system date. If Daylight saving time (DST) is required, check Enable
DST and enter the desired summer and winter times.
Note: The system time and date are visible on screen.
However, they do not appear in recordings.
Network configuration Configure your network settings such as the NIC type, IP
address, subnet mask, and default gateway. Enter the preferred DNS server address as well as the alternate one to use.
HDD management The hard drives are initialized at the factory. However if
Adding IP cameras Click Search to find any available IP cameras on the LAN.
TruVision DVR 45HD User Manual 13
you wish to clear all data, click Initialize to initialize the HDD.
There are two ways to add an IP camera to the recorder system:
Manually: Enter the IP address of the IP camera to be added. Select the appropriate protocol, stream number, and management port and then enter User name and
Chapter 3: Getting started
Next to move to the next page.
Wizard setup pages Description
Automatically: Select the desired IP cameras from the search results list. Click Quick Add to add the selected cameras to the recorder system without modifying the camera configuration. The search list will display all supported IP cameras that are located on the LAN .
Recording Configure your default recording settings as required. The
settings apply to all cameras connected to the recorder. Check the Constant Recording checkbox for the recorder
to record continuously all day. If left unchecked, the recorder will not record.
Check the desired time lapse check box, TL-Hi or TL-Lo. To record motion detection events, check Event (Motion). To record alarm events, check Alarm. Note: You can configure the recording parameters of each
individual camera for the different recording schedules in the recording menu.
5. When all the required changes have been entered, a summary page appears showing all the settings.
Click Finish to exit the Wizard. The recorder is now ready to use. For a description o f the recor der main m enu , s ee “Menu overview” on page 22.
14 TruVision DVR 45HD User Manual
Chapter 4
Operating instructions

Recorder control

There are several ways to control the recorder:
Front panel control. See “The front pan el description” below.
Mouse control. See “The mouse” on page 19.
IR remote control. See “The IR remote control” on page 19.
TVK-800 keypad (from TVK-800 firmware version 1.0i). Please refer to the user manual for more information.
Web browser control (TruVision Navigator, TVRmobile). See Chapter 18 “Using the web browser” on page 135 for more information on using the web browser. Please refer to the TruVision Navigator and TVRmobile user manuals for more information.
You can use your preferred control method for any procedure, but in most cases we describe procedures using the mouse. Optional control methods are given only when they differ substantially from the mouse control methods.

The front panel description

The function buttons on the front panel control can be used to operate most, but not all, of the main functions of the recorder. The LED indicators light up to alert you of various conditions. The functions available can be limited by setting passwords. See Figure 4 on page 16 for more infor ma ti on.
TruVision DVR 45HD User Manual 15
Chapter 4: Operating instructions
1
2
,
3 4
Figure 4: TVR 45HD front panel (8-channel model shown)
The controls on the front panel include:
Table 1: Front panel elements
Name Description
. Channel buttons Switch between different cameras in live, PTZ control or playback modes.
Use the buttons to enter numerals 0 to 9.
. Display
buttons
F1: In playback mode, click to start and stop video clipping. For audio, press F1 and a numerical button to play the audio of the specified camera in live view.
In System Information mode, get the DDNS URL. In User Management mode, pop up the Permission screen of a selected item in User Management > User > User Management. Delete a selected item from USB flash drive. Exit the virtual keypad.
F2: In live view mode, all-day playback, and playback modes press to display or hide the time or control bar. In PTZ mode, stop all ongoing operations. Select or deselect an item. Enter a selected folder of the external storage device, such as a USB flash drive used for archiving.
A: In live view mode, select the main monitor.
B: In live view mode, select the event monitor.
Seq: In live view mode, start/stop sequencing cameras on the current
monitor. Display: In multiview mode, toggle through the various multiviews. For 8-ch
DVR: full, quad, 1+5, 1+7, and 3*3). For 16-ch DVR: full, quad, 1+5, 1+7, 3*3 and 4*4.
In HDD information mode and user management mode delete a selected item. In PTZ mode, delete a selected key point. In Log Search mode, display the details of a log file in Log Search result.
. Menu and
Menu: Enter/exit the main menu. Search buttons
Search: In live view, enter the advanced search menu.
. Status LEDs Power: A steady green light indicates the recorder is working correctly. Red
indicates a fault.
Event Alarm: A flashing red light indicates that there is a sensor Alarm In or
another alarm such as motion or tampering. No light indicates that there is no alarm.
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Chapter 4: Operating instructions
5
6 7
8
9
holiday mode, video search mode, HDD selection mode, user
10
11
12
Name Description HDD: HDD indicator steady green when data is being read from or written to
the HDD. A steady red light indicates an HDD exception or error.
Tx/Rx: Steady green indicates a normal network connection. No light
indicates that it is not connected to a network.
Technical Alarm: A steady red light indicates that there is a technical alarm
from the recorder. No light indicates that there is no alarm.
. IR receiver Receiver for IR remote.
To connect the remote control to the recorder, press the Device button, enter the device address, and press Enter. See “The IR remote control” on page 19 for more information.
. Front panel lock You can lock or unlock the front panel with a key. It provides access to the
HDDs. . Live button Switch to live view mode. . Playback
buttons
Reverse: In live view mode, use to play back the earliest video. In playback
mode, playback a camera in the reverse direction.
Pause: In live view, freeze the last image of the live display for all active
cameras displayed. In playback mode, stop playback.
Play: In live view mode, play all day playback of the current camera (upper-
left video tile if in multiview mode). In playback mode, play back a camera in
the forward direction. In search mode, play back a selected video or view a
snapshot. In PTZ mode, do an auto tour.
Playback: In playback mode, start playing the current file. Starts at the
beginning of the file. . PTZ buttons Zoom +/-: In live view mode, playback mode, and PTZ control mode use this
button to zoom in and out. Also use them to navigate within menus.
Preset: In PTZ Control mode, press Preset and a numeric button to call the
specified preset.
Also use to edit
management mode, bookmark management, and bookmark search.
Tour: In PTZ Control mode, press Tour and a numeric button to call the
specified shadow tour.
Also use to scroll between calendar months and to navigate in a text field.
. Direction The DIRECTION buttons are used to navigate between different fields and
items in menus.
Enter button The ENTER button is used to confirm selection in any of the menu modes.
. Archive
button
Press once to enter quick archive mode. Press twice to start archiving.
Indicator blinks green when data is being written to backup device.
. USB Interface Universal Serial Bus (USB) port for additional devices such as a USB mouse,
CD/DVD burner, or USB Hard Disk Drive (HDD).
TruVision DVR 45HD User Manual 17
Chapter 4: Operating instructions
Task
Live view mode
Playback mode
, press to advance the video by a
Pause mode
PTZ control mode
Menu navigation
Table 2: Front panel button functions by task
Button
Direction Press to cycle through channels.
Enter Press to show the PTZ control toolbar.
Reverse
Pause
Play Press to play 24-hour playback of the current camera (upper-left
Live Press to switch to live view mode. Seq Press to start/stop sequencing cameras on the current monitor.
Menu Press to enter the main menu.
Button function
Press to play the earliest video file of the current camera (upper­left video tile if in multiview mode).
Press to freeze the last image of the live display for all active cameras displayed.
video tile if in multiview mode).
Hold the Seq button for three seconds to start and stop sequencing.
Direction The left and right buttons are used to speed up and slow down
recorded video. The up and down buttons are used to jump recorded video forwards or backwards by 30 s.
Enter Press the button to pause the video. Press again to restart the
video. In single-frame Playback mode
single frame.
Reverse Press to play back a camera in reverse direction.
In Picture Playback mode, view pictures in reverse direction. Pause In Playback mode, stop playback. Play In Playback mode, play back a camera in the forward direction.
Direction The left and right buttons are used to jump recorded video
forwards or backwards by one frame. The up and down buttons
are used to jump recorded video forwards or backwards by one
second.
Direction Press to control the movement of the PTZ camera.
Zoom +/- Press to zoom in and out. Preset Press Preset and a numeric button to call the specified preset. Tour Press Tour and a numeric button to call the specified shadow
tour. Play Press to do an auto tour.
Display Press to delete a selected key point from the PTZ Setting >
More Settings> Tour > Key Point list.
18 TruVision DVR 45HD User Manual
Direction Press to navigate between different fields and items in menus.
Menu Enter/exit the main menu. Enter Press to confirm the selection in any of the menu modes.
Chapter 4: Operating instructions
Item
Left button Right button
Scroll

The mouse

The USB mouse provided with the recorder can be used to operate all the functions of the unit, unlike the front panel which has limited functionality. The USB mouse lets you navigate and make changes to settings in the user interface.
Connect the mouse to the recorder by plugging the mouse USB connector into the USB port on the back panel or the front panel. The mouse is immediately operational and the pointer should appear.
Note: Use a USB 2.0 mouse.
Move the pointer to a command, option, or button on a window. Click the left mouse button to enter or confirm a selection.
You can purchase a spare mouse by ordering part number TVR-MOUSE-1. See Table 3 below for a descript ion of the mouse buttons.
Table 3: Mouse buttons
Description
Single-Click Live view: Select a camera to display the live view toolbar.
Menu: Select a component of a menu, such as a button or
an input field. This is similar to pressing the Enter button on the remote/front panel controls.
Double-Click Live view: Switch between single screen and multi-screen
mode in live/ playback mode.
Click and Drag Live view: Drag the channel/time bar.
PTZ control: Adjust pan, tilt and zoom. Tamperproof, privacy masking and motion detection
functions: Select the target area. Digital zoom-in: Drag and select the target area.
Single-Click Live view: Display the menu.
Menu: Exit the current menu and return to a higher level.
-wheel Scroll Up Live view: Return to the previous window. Menu: Move the selection to the previous item.
Scroll Down Live view: Move to the next window.
Menu: Move the selection to the next item.

The IR remote control

The recorder is supplied with an infrared (IR) remote control unit. Like the mouse, it can be used to operate all of the main functi ons of the unit.
TruVision DVR 45HD User Manual 19
Chapter 4: Operating instructions
Item
Description
1
Acknowledge an alarm.
2
Enable/disable the IR remote control to
3
Select a camera, and enter a number in a menu option.
4
Switch between the different multiview formats.
5
Switch between monitors A and B.
6
Return to live view mode.
7
Activate the main menu.
8
Start /stop sequencing.
9
In Menu mode: Use left or right arrow arrow buttons to edit entry.
In PTZ mode: Use to control PTZ. In Playback mode: Use to control playback speed.
10
Confirm selection.
The IR remote control can be programmed with a unique device ID address so that the controller will only be able to communicate with recorders with that address. No programming is necessary if using a single recorder.
The device ID address only applies when using a remote control and not when using a keypad.
You can purchase a replacement remote control by ordering part number TVR­REMOTE-1.
Figure 5: IR remote control
. Alarm . Device . Numeric buttons . Display . Mon A and Mon B . Live . Menu . Seq . , , ,
. OK
20 TruVision DVR 45HD User Manual
control the recorder.
buttons to select and up or down
Chapter 4: Operating instructions
Item
Description
11
Use to control zoom of camera
12
Enter preprogrammed three
13
Enter preprogrammed three
14
Use to control focus of camera lens.
15
Use to control playback (Rewind, Pause, Play, and Fast Forward).
16
Open the Search menu.
17
Play back
18
Eject
19
Press once to enter quick archive mode. Press twice to start archiving.
. Zoom + and ­. Preset . Tour . Focus + and ­. Playback control . Search . Replay . Eject . Archive
the CD or DVD disk.
lens.
-digit code to call up a preset.
-digit code to call up shadow tour.
the selected file from the beginning.
Aim the remote control at the IR receiver located at the front of the unit to test operation.
To change the address of the remote control to the recorder:
1. Press the Menu button on the front panel or right-click the mouse and select the
Menu button. The default display menu window appears.
2. Click Device Management > General Settings.
3. Check the remote control ID value. The default value is 255. This device address is valid for all IR controls.
Note: The recorder will respond to any remote control that has an address between 1 and 255.
4. On the remote control press the Device button.
5. Enter the device address value. It must be the same as that on the recorder.
6. Press the OK button on the remote control.
To place batteries into the IR remote control:
1. Remove the battery cover.
2. Insert the batteries. Make sure that the positive (+) and negative (−) poles are correctly placed.
3. Replace the battery cov er .
Troubleshooting the remote control
If the IR remote control is not functioning properly, perform the following tests:
Check the battery polarity.
Check the remaining charge in the batteries.
Check that the IR remote control sensor is not masked.
If the problem still exists, please contact your administrator.
TruVision DVR 45HD User Manual 21
Chapter 4: Operating instructions
Display Settings
Camera Setup

Menu overview

The recorder has an intuitive structure that allows you to configure the unit’s parameters quickly and efficiently. Each command icon displays a window that lets you edit a group of settings. Most menus are available only to system administrators.
The window is divided into three sections. The currently selected command icon and submenu item are highlighted in green. See Figure 6 below.
You must be in live view mode to access the main menu.
Figure 6: Menu structure
1. Menu toolbar: Setup options available for the selected menu function. Move the mouse over a command icon and click to select it. See Table 4 below for a description of the icons.
2. Submenu panel: Submenus for the selected menu function are displayed. Click an item to select it.
3. Setup menu: All the details for the selected submenu are displayed. Click a field to make changes.
Note: See Table 2 on page 16 for the description on how to access the menu options using the front panel.
Table 4: Description of the menu toolbar icons
Icon Name Description
Configures display settings including video format, resolution,
Configures analog and IP cameras, snapshot resolution and
video output interface, dwell time, multiview format, and camera sequencing. See Chapter 9 “Display settings” on page 59.
quality, camera settings including OSD, motion detection setup, privacy masking, tampering setup, presets and shadow tours, PTZ setup, and V-stream encoding. See Chapter 10 “Camera setup” on page 62
22 TruVision DVR 45HD User Manual
Chapter 4: Operating instructions
Network Settings
Recording
Alarm and Event Setup
Device Management Storage Management
User Management
System Information
Help
Shutdown
Icon Name Description
Configures standard network settings including IP address,
Configures recording settings including instant playback
email notifications, DDNS setup, and advanced network settings. See the Chapter 11 “Network settings” on page 82.
duration, recording schedule, and manual recording. See Chapter 12 “Recording” on page 92.
Configures alarm settings including alarm input, alarm output, manual trigger, buzzer settings, alarm notifications, video loss, alarm host setup, and intrusion panel and zone setup (intrusion integration). See Chapter 13 “Alarm and event setup” on page 96.
Configures system settings including system date and time,
DST, language, menu timeout, import/export config files, firmware upgrade, holiday schedules, and RS-232 settings. See Chapter 14 “Device management” on page 110.
Configures HDD information, storage mode, S.M.A.R.T.
settings, and bad sector detection. See Chapter 15 “Storage management” on page 117.
Configures users, passwords, and access privileges. See
Chapter 16 “User management” on page 125.
Displays device information, camera setup information,
Provides reference information to the various toolbars,
Provides access to logout, reboot, and shutdown options.
recording setup information, alarm inputs information, alarm outputs information, network information, HDD information, and log search. See Chapter 17 “System information” on page 129.
menus, and keys within the interface.
See “Power on the recorder” on page 12.
To access the main menu:
1. In live view, press the Menu button on the remote control or front panel.
- Or ­Right-click the mouse and select Menu from the pop-up menu. The main menu window appears. The Display Settings window appears by default.
2. Click the required menu icon to display its submenu options. Modify the configuration parameters as required.
3. Click Apply to save the settings.
4. Click Exit to leave the menu setup and return to live view.
TruVision DVR 45HD User Manual 23
Chapter 4: Operating instructions
Switch to lowercase/upperc
Space
Exit the soft keyboard
Alphanumeric characters
Backspace
Punctuation
Confirm selection
The soft keyboard
A keyboard will appear on-screen when you need to enter characters in a window option. Click a key to input that character.
Figure 7: The soft keyboard
Description of the keys in the soft keyboard:
ase
Exit the main menu
Press the Menu button on the front panel to exit the current menu window and return to live view, or click Exit in a main menu.
24 TruVision DVR 45HD User Manual
Icon
Chapter 5
Live view

Description of live view

Live view mode is the normal operating mode of the unit where you watch live images from the cameras. The recorder automatically enters into live view mode once powered up. On the monitor you can see whether a recording is in progress and, if set up to do so, the current date and time, as well as the camera name.
Status information
Information on the system and camera status is displayed as icons on the main and auxiliary monitors. The camera status icons are shown for each camera. Each icon represents information on a specific item. These icons include:
Table 5: Description of the on-screen status icons
Description
Indicates an alarm.
Indicates that a camera channel is being recorded.
Indicates a motion detection event.
Indicates a video loss event. Indicates alarm and system event notifications. Clicking the event hint icon opens the
Alarm Center window that lists all the alarm and event notifications. See “Alarm and event notification” on page 99 for more information.
Indicates manual recording.
Indicates that live view is locked from the front panel. Mouse actions are still allowed.
The recorder can display more than one icon at the same time.
TruVision DVR 45HD User Manual 25
Chapter 5: Live view
The system status is displayed on the front panel by the status LEDs.

Video output

The TVR 45HD has two HDMI and one VGA ports. The recorder automatically checks the monitor outputs used on startup. The HDMI1
and VGA monitors show the same view. The HDMI2 monitor can show a different view. Monitor A is the main monitor.
The event monitor (BNC) is used to display detected events, such as motion. Only one monitor can be controlled at a time.

Live view mouse menu

Many features of live view can be quickly accessed by placing the cursor on a live image and right-clicking th the mouse. The mouse menu appears (see Figure 14 below).
Figure 8: The mouse menu for monitor A (main monitor)
The list of commands available depends on which monitor is active; main or auxiliary (monitor B). See Table 6 on page 27. The default settings of these commands are provided in the appendix under “D efaul t m enu settings” on page 154.
26 TruVision DVR 45HD User Manual
Chapter 5: Live view
1.
2.
3.
4.
5.
6.
7.
8.
9.
Advanced search video
10.
11.
1
2 3
4
5 6
Table 6: Mouse menu for monitor A (main monitor)
Name Description
Menu Enter the Main menu.
This option is not available from monitor B.
Single Camera Switch to a full-screen view for the selected camera from the
dropdown list. See “Single and multiview display mode” on page 28 for more information.
Multi Camera Switch between the different multiview options from the dropdown
list. See “Single and multiview display mode” on page 28 for more
information. Previous Screen Displays the previous camera. Next Screen Displays the next camera. Start Sequence Turn on sequence mode. The window automatically sequences
between cameras. To set up the sequence dwell time, go to Menu >
Display Settings > Display > Sequence Dwell Time and select a
value.
This option is not available from monitor B. 24-hour Playback Playback the recorded video of the selected day from the selected
camera. The current day is selected by default. See “24-hour
playback” on page 42 for more information. Mon itor B Switch between monitors A (main) and B (event). Advanced Search Enter the advanced video search menu. See “
menu” on page 43 for more information.
This option is not available from monitor B.
Output Mode Select Standard, Bright, Soft, or Vivid mode to display. Close Time Bar Open/close the time bar.
Table 7: Mouse menu for monitor B (event monitor)
Name Description
Single Camera Switch to a full-screen view for the selected camera from the
.
dropdown list.
. Multi Camera Switch between the different multiview options from the dropdown
list.
. Previous Screen Displays the previous camera. . Next Screen Displays the next camera. . 24-hour Playback Playback the recorded video of the selected day from the selected
camera. The current day is selected by default. See “24-hour
playback” on page 42 for more information.
. Monitor A Switch between monitors A (main) and B (event).
TruVision DVR 45HD User Manual 27
Chapter 5: Live view

Single and multivie w display mode

The recorder has single and multiview formats. The number of multiview display modes available depends on the recorder model.
Single view display format
Press the numeric button on the front panel to switch to the corresponding camera display. For example, press button 10 to v iew cam er a 10.
-Or­Right-click the mouse and select Single Camera from the menu. Select the
required camera from the list.
Multiple view dis play format
Press the Display button on the front panel to cycle through different display formats.
-Or­Right-click the mouse and select Multi Camera from the menu. Select the
desired multiview display layout.

Sequencing cameras

The sequencing feature allows a camera to be displayed briefly on screen, before advancing to the next camera in the sequence list. Sequencing can only be done in single-view display mode.
The default sequence displays each camera in numerical order. However, each camera on the main and event monitors can have a pre-programmed dwell time and seque nc e order. See “Layout” on page 61 for more information.
Note: Dwell time must not be set to zer o for seq uenc ing to function.
Sequencing cameras using the front panel:
Select the camera where you want to start sequencing. Press the Seq button on the front panel to start sequencing. Press it again to stop sequencing.
Sequencing cameras using the mouse:
Select the camera where you want to start sequencing. Right-click the mouse and select Start Sequence to start the sequencing. Right-click again and select Stop
Sequence to stop sequencing.

Live view toolbar

The live view toolbar in live view lets you quickly access regularly used commands. Position the cursor over a video image and left- click the mouse. The toolbar appears (see Figure 9 on page 29).
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