Interlogix TVR-4408HD-8T User Manual
TruVision DVR 44HD User
Manual
P/N 1072968-EN • REV B • ISS 11AUG15
Copyright
©
2015 United Technologies Corporation. All rights reserved.
Interlogix is part of UTC Building &
Technologies Corporation
Trademarks and patents
Trade names used in this document may be trademarks or registered trademarks of
the manufacturers or vendors of the
Manufacturer
Interlogix
2955 Red Hill Avenue, Costa Mesa, CA 92626
Authorized EU manufacturing representative:
UTC Fire & Security B.V.
Kelvinstraat 7, 6003 DH Weert, The Netherlands
FCC compliance
Class A:
Class A digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when the
equipment is operated i
uses, and can radiate radio frequency energy and, if not installed and used in
a
communications. Operation of this equ ipm ent
harmful interference in which case the user will be required to correct the
interference at his own expense.
Canada
This Class A digital apparatus complies with Canadian ICES
Cet appareil mumérique de la cla
Canada.
ACMA compliance
Notice!
cause radio interference in which case the user may be required to take adequate
measures.
Certification
EU directives
2004/108/EC (EMC directive)
device is in compliance or with the essential requirements and other relevant
provisions of Directive 2004/108/EC
2012/19/EU (WEEE directive):
disposed of as unsorted municipal waste in the European Union. For proper
recycling, return this product to your local supplier upon the purchase of equivalent
new equipment, or dispose of it at designated collect
information see: www.recyclet his. inf o .
2006/66/EC (battery directive):
disposed of as unsorted municipal waste in the European Union. See the product
documentation for specific battery
symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury
(Hg). For proper recycling, return the battery to your supplier or to a designated
collection point. For more information see:
Contact information
For contact information
Industrial Systems, a unit of United
. All rights reserved.
respective products.
-5923, USA
This equipment has been tested and found to comply with the limits for a
n a commercial environment. This equipment generates,
ccordance with the instruction manual, may cause harmful interference to radio
in a residential area is likely to cause
-003.
sse A est conforme à la norme NMB-003 du
This is a Class A product. In a domestic environment this product may
N4131
: Hereby, UTC Fire & Security declares that this
.
Products marked with this symbol cannot be
ion points. For more
This product contains a battery that cannot be
information. The battery is marked with this
www.recyclethis.info.
, see www.interlogix.com or www.utcfssecurityproducts.eu
Content
Impor tant informati on 5
Chapter 1 Product introduction 6
Product overview 6
Default settings to access the device 6
Chapter 2 Physical installation 8
Installation environment 8
Unpacking the recorder and its accessories 8
Back panel 9
Monitor connections 11
Rack mounting 11
Chapter 3 Getting started 12
Power on the recorder 12
The st artup wiza rd 13
Chapter 4 Operating instructions 17
Controlling the recorder 17
Using the front panel 17
Using the mouse 21
Using the IR remote control 22
Menu overview 24
Chapter 5 Live view 27
Description of live view 27
Video output 28
Live view mouse menu 28
Single and multiview display mode 30
Sequencing cameras 30
Live view toolbar 30
Digital zoom 32
PTZ preset and tours 32
Chapter 6 Playback functionality 35
Overview of the playback view 35
Playback mouse menu 38
Instant playback 38
24-hour playback 39
Playback speed and skip time 40
Play back frame-by-frame 41
Digital zoom in playback 41
Create bookmarks 41
TruVision DVR 44HD User Manual 1
Chapter 7 Searching files 43
Search video menu 43
Search for motion events in playback 44
Search and play back recordings by time and video type 45
Search and playback recordings by event 46
Search bookmarked recordings 47
Search snapshots 47
Log search 48
Disk analysis 48
Chapter 8 Archiving files 49
Archive files 49
Searching and playing back recorded video 51
Exporting video recordings 51
Exporting video recordings via TruVision Navigator 53
Using TruVision Player 53
Chapter 9 Display settings 55
Display settings 55
Layout 56
Chapter 10 Camera setup 58
Analog camera setup 58
IP camera status 59
Camera recording settings 61
Snapshots 63
Camera OSD 63
Image settings 64
Motion detection 65
Line crossing detection 66
Intrusion detection 68
Privacy mask 70
Camera tamper 71
Restricted access camera 72
Configure PTZ settings 73
PTZ presets and tours 73
V-stream encoding 76
Chapter 11 Network settings 78
Network settings 78
PPPoE settings 80
DDNS settings 81
NTP server settings 82
E-mail settings 83
Configure an FTP server to store snapshots 84
SNMP settings 84
UPnP settings 84
Network status 85
2 TruVision DVR 44HD User Manual
Export network packet data 87
Network statistics 87
Chapter 12 Recording 88
Recording schedule 88
Modify the instant replay duration 90
Manual recording 91
Chapter 13 Alarm and event setup 92
Set up alarm inputs 92
Set up alarm outputs 93
Manual trigger 94
Buzzer settings 95
Alarm notification types 95
Detect video loss 96
Alarm host setup 97
Chapter 14 Device management 98
Time and date settings 98
General recorder settings 100
Configuration files 101
Upgrade system firmware 102
Holiday schedules 102
Text insertion 103
Chapter 15 Storage management 105
HDD information 105
HDD redundancy 106
Managing eSATA 107
Storage mode 107
S.M.A.R.T. settings 109
Bad sector detection 110
Install HDDs 111
Add a network storage system 112
Chapter 16 User management 114
Add a new user 114
Customize a user’s access privileges 115
Local configuration settings 115
Remote configuration settings 116
Camera configuration settings 116
Delete a user 117
Modify a user 117
Change the Admin password 117
Chapter 17 System information 118
View sys tem informati on 118
Search the system log 121
TruVision DVR 44HD User Manual 3
Chapter 18 Using the web browser 124
Windows 7 and Windows 8 users 124
Access the web browser 125
Web bro wser live view 125
Control a PTZ dome camera via the web browser 127
Play back recorded video 127
Search for event logs 129
Configure the recorder via the browser 130
Text overlay 133
Appendix A Specifications 135
Appendix B PTZ protocols 137
Appendix C Port forwarding information 138
Seeking further assistance 138
Appendix D Connect a PTZ dome camera 140
Configuring the PTZ protocols for Interlogix cameras 140
Appendix E KTD-405 ke ypad 144
Supported firmware 144
Wiring the keypad 144
Setting the keypad to work with the recorder 145
Recorder and keypad functions 146
Operating the keypad 147
Recorder mapping to the KTD-405 keypad 148
Controlling a camera 150
Connecting a KTD-405 keypad and dome camera to the recorder 151
Appendix F Maximum pre-recording times 153
Appendix G Supported PTZ commands 155
Appendix H Default menu settings 157
Index 169
4 TruVision DVR 44HD User Manual
Important information
Advisory messages
Advisory messages alert you to conditions or practices that can cause unwanted results. The
advisory messages used in this document are shown and described below.
WARNING: Warning messages advise you of hazards that could result in injury or loss
of life. They tell you which actions to take or to avoid in order to prevent the injury or
loss of life.
Caution: Caution messages advise you of possible equipment damage. They tell you which
actions to take or to avoid in order to prevent damage.
Note: Note messages advise you of the possible loss of time or effort. They describe how to
avoid the loss. Notes are also used to point out important information that you should read.
TruVision DVR 44HD User Manual 5
Chapter 1
Product introduction
Product overview
This recorder is a full featured and scalable digital video recording system that can store,
display, search, export and manage video from up to 16 analog, HD analog, or IP cameras. The
recorder utilizes HD-TVI technology to record up to 1080P resolution. HD-TVI (Transport Video
Interface) is an open standard meaning it can record any camera using the TVI standard. It
provides integration with the UTC portfolio of security solutions, and offers a seamless product
experience within the TruVision brand.
The recorder can fully integrate with the license-free TruVision Navigator software, which is
ideal for the most commercial applications. Its easy and intuitive-to-use web browser interface
enables remote configuration and secure viewing, searching, and playing back of video from
computers connected via the Internet.
Note: Models are shipped with the power cords for their region.
Default setti ng s to access the device
Default user names and passwords
See Table 1 on page 7 for the list of default user names and passwords. Go to Chapter 16
“User management” on page 114 for further information.
6 TruVision DVR 44HD User Manual
Chapter 1: Product introduction
User
Administrator
Operator
Guest
HTTP port: 80
Server/Client software port: 8000
Table 1: Default user names and passwords
Description
There can only be one administrator.
The user name is “admin”. The name cannot be modified.
The default password is 1234.
The default user name is “operator”.
The default password is 2222.
The default user name is “guest”.
The default password is 3333.
Note: The default passwords should be changed for security reasons.
Default network settings
The network settings are:
• IP address - 192.168.1.82
• Subnet mask - 255.255.255.0
• Gateway address - 192.168.1.1
• Ports:
When using the browser:
RTSP port: 554
When using TruNav:
RTSP port: 554
Go to “Using the web browser” on page 124 for further information.
TruVision DVR 44HD User Manual 7
Chapter 2
Physical installation
This section describes how to install the recorder.
Installation environment
When installing your product, consider these factors:
• Ventilation
• Temperature
• Moisture
• Chassis load
Ventilation: Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions. Ensure that the location planned for the installation of the unit is
well ventilated.
Temperature: Consider the unit’s operating temperature (-10 to +55 ºC, 14 to 131 °F) and
noncondensing humidity specifications (10 to 90%) before choosing an installation location.
Extremes of heat or cold beyond the specified operating temperature limits may reduce the life
expectancy of the recorder. Do not install the unit on top of other hot equipment. Leave 44 mm
(1.75 in.) of space between rack-mounted DVR units.
Moisture: Do not use the unit near water. Moisture can damage the internal components. To
reduce the risk of fire or electric shock, do not expose this unit to rain or moisture.
Chassis: Equipment weighing less than 15.9 kg (35 lb.) may be placed on top of the unit.
Unpacking the recorder and its accessories
When you receive the product, check the package and contents for damage, and verify that all
items are included. There is an item list included in the package. If any of the items are
damaged or missing, please contact your local supplier.
Items shipped with the product include:
8 TruVision DVR 44HD User Manual
Chapter 2: Physical installation
• IR (infrared) remote control
• Two AAA batteries for the remote control
• AC power cords
• USB mouse
• Recorder
• CD with software and manuals
• TruVision DVR 44HD Quick Start Guide
• TruVision DVR 44HD User Manual (on CD)
• TruVision Recorder Operator Guide (on CD)
Back panel
The figures below show the back panel connections and describe each connector on a typical
TVR 44HD digital video recorder. Details may vary for specific models.
Before powering up the recorder, connect the cameras and a main monitor for basic operation.
Once all required connections are done, enter the relevant data in the setup wizard (see page
13).
Note: For every hardwired alarm input, connect one wire to the input connection with the alarm
number label and one wire to a Ground connection (labeled G).
TruVision DVR 44HD User Manual 9
Chapter 2: Physical installation
1
2
3
4
5
6
7
8
9
10
11
12
Figure 1: TVR 44HD back panel connections (16-channel model shown)
Description Use Specification
. One audio input Connect microphone for bi-directional
audio (not recorded)
. One audio output Connect to speakers for audio output. RCA jack, 315mV, 600 ohms.
. Line in Connect a microphone for bidirectional
audio.
. BNC monitor output Connect one event CCTV monitor. 1 Vp-p BNC signal.
. RS-232 input Text insertion for point-of-sale and ATM
devices. Also used by technical support.
See “Configure the RS-232 po r t” on
page 103 for more information.
. eSATA Connect an optional eSATA drive to
extend the internal storage.
. RS-485 Connect to a PTZ control.
. Up to 16 BNC-type
connectors
Connect up to 16 analog cameras to
BNC connectors (depends on the
recorder model)
RCA jack, 315 mV, 40 kohms.
Unbalanced.
Line-level audio requires amplification.
Unbalanced.
Line-level audio requires amplification.
. USB 2.0 port Connect a mouse, CD/DVD burner or
HDD.
. HDMI monitor output Connect to a HDTV. The HDMI
connection supports both digital audio
and video.
. VGA monitor output Connect to a VGA monitor.
. 10/100/1000 RJ-45
network interface
10 TruVision DVR 44HD User Manual
Connect to a network.
The recorder supports both a USB
mouse and a USB HD on the front and
back USB ports.
Chapter 2: Physical installation
13
14
15
16
17
Description Use Specification
. 16 alarm inputs Connect physical alarms such as
detectors, push buttons, etc.
. Four alarm outputs Connect physical alarm outputs such as
a siren, flash, relay.
. Ground Connect to ground.
. Power cord Connect a PSU. The PSU is shipped with the recorder.
. Power switch Turn the recorder on/off.
Monitor connections
Connect a monitor to one of the recorder’s outputs (BNC/VGA/HDMI). The recorder provides a
1 Vp-p analog signa l . See Figure 1 on page 10 for connecting a monitor to a recorder.
The recorder supports up to 1280 × 1024 / 60 Hz resolution in VGA/HDMI. The monitor
resolution should be at least 800 × 600. Adjust your monitor accordingly to this resolution.
Rack mounting
The recorder is 1.5U and is rack mountable using the rack mount ears delivered with the
product. See Figure 2 below.
Figure 2: Rack-mount installation
To install the racks:
1. Attach the two small front-rack mount ears (A) to the recorder (supplied).
2. Attach the recorder to the front rails (B) (screws not supplied).
TruVision DVR 44HD User Manual 11
Chapter 3
Getting started
Power on the recorder
Before starting the recorder, connect at least one monitor. Otherwise, you will not be able to
see the user interface and operate the device.
The recorder auto-detects the video mode (PAL or NTSC) on startup.
It comes equipped with a universal power supply that will auto-sense 110/240 V, 60/50 Hz.
Note: It is recommended that an uninterruptible power supply (UPS) is used in conjunction with
the device.
To turn on the recorder:
Turn on the recorder using the power switch on the back panel. Once it is powered up, the
status LEDs on the front panel will light up.
To turn off the recorder:
1. In live view mode, right-click the mouse and click Menu. The main menu window appears.
2. From the menu toolbar, click Shutdown.
3. In the Shutdown popup menu, select Shutdown. Click Yes to confirm shutdown.
You will be requested to enter the Admin password.
To reboot the recorder:
1. In live view mode, right-click the mouse and click Menu. The main menu window appears.
2. Select the Shutdown icon.
3. In the Shutdown popup menu, select Reboot. Click Yes to confirm shutdown.
You will be requested to enter the Admin password.
12 TruVision DVR 44HD User Manual
Chapter 3: Getting started
The startup wizard
The recorder has an express installation wizard that lets you easily configure basic recorder
settings when first used. It configures all cameras to default settings. The configuration of each
camera and recorder can be customized as required.
By default the startup wizard will start once the recorder has loaded. It will walk you through
some of the more important settings of your recorder.
Any changes you make to a setup configuration page are saved when you exit the page and
return to the main wizard page.
Note: If you want to set up the recorder with default settings only, click Next in each screen
until the end.
Important: Your TruVision device is delivered with default user name and password credentials
for initial access, easy configuration and auto discovery. For security reasons, it is highly
recommended to change the default credentials.
To use the Startup wizard:
1. To launch the startup wizard without rebooting the device, go to Menu > Device
Management > General Settings and click ‘Start wizard’.
2. Select the preferred language for the system and resolution from the dropdown list and then
click Next.
3. Enable or disable the option to start the wizard automatically when the recorder is turned
on. Click Next.
4. User configuration:
You can change the admin password and create additional users.
Mouse: Navigate to the Admin Password edit box. Click the box to display the virtual
keyboard and enter the default admin password, 1234.
Front panel or remote control: Navigate to the Admin Password edit box using the
navigation buttons. Press Enter on the front panel or remote control to display the virtual
keyboard. Enter the default admin password, 1234.
TruVision DVR 44HD User Manual 13
Chapter 3: Getting started
Note: You must enter an admin password. To change the Admin password, check New
Admin password and enter the new password and confirm it.
Caution: It is strongly recommended that you change the password of the administrator. Do
not leave 1234 as the default password. Write it down in a safe place so that you do not
forget it.
If you should forget the password to your recorder, contact your supplier with the serial
number of your recorder to obtain a secure code to reset it.
Click Next.
5. Time and date configuration:
Select the desired time zone, date format, system time, and system date.
If Daylight saving time (DST) is required, check Enable DST and enter the desired summer
and winter times.
Note: The system time and date are visible on screen. However, they do not appear in
recordings.
Click Apply and then Next to move to the next page or click Previous to return to the
previous page.
6. Network configuration:
Configure your network settings such as the NIC type, IP address, subnet mask, and default
gateway. Enter the preferred DNS server address as well as the alternate one to use.
14 TruVision DVR 44HD User Manual
Chapter 3: Getting started
Click Next to move to the next page, or Previous to return to the previous page.
7. HDD management:
The hard drives are initialized at the factory. However if you wish to clear all data, click
Initialize to initialize the HDD and Next to move to the next page, or Previous to retur n to
the previous page.
8. Recording configuration:
Configure your recording settings as required. The settings apply to all cameras connected
to the recorder.
TruVision DVR 44HD User Manual 15
Chapter 3: Getting started
Check the Constant Recording checkbox for the recorder to record continuously all day. If
left unchecked, the recorder will not record.
Check the desired time lapse check box, TL-Hi or TL-Lo.
To record motion detection events, check Event (Motion).
To rec ord alarm events, check Alarm.
Click Next to move to the next page, or Previous to return to the previous page.
Note: You can configure the recording parameters of each individual camera for the
different recording schedules in the recording menu.
9. When all the required changes have been entered, a summary page appears showing all
the settings.
Click Finish to exit the Wizard. The recorder is now ready to use.
For a description of the recorder main menu, see “Menu overview” on page 24.
16 TruVision DVR 44HD User Manual
Chapter 4
Operating instructions
Controlling the recorder
There are several ways to control the recorder:
• Front panel control. See “Using the front panel ” below.
• Mouse control. See “Using the mouse” on p age 21.
• IR remote cont rol. See “Using the IR remote control” on page 22.
• KTD-405 keypad control. See Appendix E “KTD-405 keypad” on page 144 for more
information.
• TVK-800 keypad (from TVK-800 firmware version 1.0i). Please refer to the user manual for
more information.
• Web browser control (TruVision Navigator, TVRmobile). See Chapter 18 “Using the web
browser” on page 124 for more information on using the web browser. Please refer to the
TruVision Navigator and TVRmobile user manuals for more information.
You can use your preferred control method for any procedure, but in most cases we describe
procedures using the mouse. Optional control methods are given only when they differ
substantially from the mouse control methods.
Using the front panel
The function buttons on the front panel control can be used to operate most, but not all, of the
main functions of the recorder. The LED indicators light up to alert you of various conditions.
The functions available can be limited by setting passwords. See Figure 3 on page 18 for more
information.
TruVision DVR 44HD User Manual 17
Chapter 4: Operating instructions
1
hide the time or control bar. In PTZ mode, stop all ongoing operations. Select or
deselect an item. Enter a selected folder of the external storage device, such as
ent mode delete a selected item. In
2
3
Figure 3: TVR 44HD front panel (8-channel model shown)
The controls on the front panel include:
Table 2: Front Panel Elements
Name Description
. Display buttons See Table 3 on page 20 for a detailed description of all these buttons for
different tasks.
F1: In Playback mode, click to start and stop video clipping. For audio, press F1
and a numerical button to play the audio of the specified camera in live view.
In System Information mode, get the DDNS URL. In User Management mode,
pop up the Permission screen of a selected item in User Management > User >
User Management. Delete a selected item from USB flash drive. Exit the virtual
keypad.
F2: In live view mode, all-day playbac k, and play ba ck mode s pre ss to display or
a USB flash drive used for archiving.
A: In Live View mode, select the main monitor.
B: In Live View mode, select the event monitor.
Display: In multiview mode, toggle through the various multiviews (full, quad,
1+5, 1+7, 9, and 16).
In HDD information mode and user managem
PTZ mode, delete a selected key point. In Log Search mode, display the details
of a log file in Log Search result.
. Front panel lock You can lock or unlock the front panel with a key. It provides access to the
. Menu and Search buttons Menu: Enter/exit the main menu.
Seq: In Live View mode, start/stop sequencing cameras on the current monitor.
HDDs.
Search: Enter the advanced search menu.
18 TruVision DVR 44HD User Manual
Chapter 4: Operating instructions
4
5
6
7
arrow button until
the first menu icon is selected. Then press the left/right arrow buttons to select a
rds by 30
8
9
10
to archive video, upgrade firmware,
Name Description
. Playback buttons
Reverse: Press to jump back to the oldest available video and start the
playback.
Pause: Press to pause playback.
Play: Press to start 24-hour playback of the currently selected camera. If
you are in multiview format, only the camera shown in the top-left corner of the
multiview is played back.
Live: Switch to live view mode.
Press and hold for five seconds to lock live view. No actions can be carried out
from the front panel during this time. Mouse actions are still allowed. Live view
remains locked until the button is pressed again for five seconds.
Replay: In playback mode, start playing the current file. Starts at the beginning
of the file.
. IR receiver Receiver for IR remote.
. PTZ buttons Zoom +/-: In live view mode, playback mode, and PTZ control mode use this
button to zoom in and out. Also use them to navigate within menus.
Preset: In PTZ Control mode, press Preset and a numeric button to call the
specified preset.
Also use to edit holiday mode, video search mode, HDD selection mode, user
management mode, bookmark management, and bookmark search.
Tour: In PTZ Control mode, press Tour and a numeric button to call the
specified shadow tour.
Also use to scroll between calendar months and to navigate in a text field.
See Table 3 on page 20 for a detailed description of all these buttons for
different tasks.
. Enter and arrows buttons Use to select options in a menu and to control playback. Press for Enter.
Live view mode: Press Enter to enter/exit PTZ mode. Press the left/right arrow
buttons to scroll between the cameras.
Menu mode: To enter the menu toolbar, keep pressing the left
menu icon.
To select a menu option in the submenu panel or setup menu, press t he arrow
buttons left/right and up/down to position cursor in the menu window. Press for
Enter. See Figure 5 on page 24.
Playback mode: Press the left/right arrow buttons to slow down or speed up
playback. Press the up/down arrow buttons to jump forwards or backwa
seconds. Press Enter to stop/start playback.
PTZ mode: Press the arrow buttons to control the movement of the PTZ dome
camera.
. Archive button Press once to enter quick archive mode. Press twice to start archiving. If the
. Channel buttons Switch between different cameras in live view, PTZ control or playback modes.
USB stick has an LED, it will flash during archiving.
Use the soft keyboard to enter numerals 0 to 9.
. USB 2.0 port There are two USB ports. Use the USB ports
use a USB mouse or connect a USB CD/DVD burner.
TruVision DVR 44HD User Manual 19
Chapter 4: Operating instructions
11
A steady GREEN light indicates that the recorder is accessing the HDD in
tes that the recorder is currently recording
Task
Live view mode
Playback mode
The left and right buttons are used to speed up and slow down recorded
Pause mode
PTZ control mode
Name Description
. Status LEDs HDD:
read or write operation. A steady RED light indicates HDD failure.
Network: A steady GREEN light indicates that the recorder is currently
connected to a network. No light indicates that the recorder is not connected to
any network.
Internal: A steady GREEN light indica
video/audio. A steady RED light indicates internal health failure.
Alarm: A steady RED light indicates that there is a sensor Alarm In. A steady
GREEN light indicates no alarm.
Table 3: Front panel button functions by task
Button
Direction Press to cycle through channels.
Enter Press to show the PTZ control toolbar.
Reverse Press to play the earliest video file of the current camera (upper-left
Pause Press to freeze the last image of the live display for all active cameras
Play Press to play 24-hour playback of the current camera (upper-left video
Live Press to switch to live view mode.
Seq Press to start/ sto p seque nci ng camera s on the curre nt moni t or. Hold
Menu Press to enter the main menu.
Button function
video tile if in multiview mode).
displayed.
tile if in multiview mode).
the Seq button for three seconds to start and stop sequencing.
Direction
video. The up and down buttons are used to jump recorded video
forwards or backwards by 30 s.
Enter Press the button to pause the video. Press again to restart the video.
In single-frame Playback mode, press to advance the video by a single
frame.
Reverse Press to play back a camera in reverse direction.
In Picture Playback mode, view pictures in reverse direction.
Pause In Playback mode, stop playback.
Play In Playback mode, play back a camera in the forward direction.
Direction The left and right buttons are used to jump recorded video forwards or
backwards by one frame. The up and down buttons are used to jump
recorded video forwards or backwards by one second.
Direction Press to control the movement of the PTZ camera.
20 TruVision DVR 44HD User Manual
Zoom +/- Press to zoom in and out.
Preset Press Preset and a numeric button to call the specified preset.
Tour Press Tour and a numeric button to call the specified shadow tour.
Chapter 4: Operating instructions
Task
Menu navigation
Item
Left button
Right button
Scroll
Button
Play Press to do an auto tour.
Display Press to delete a selected key point from the PTZ Setting > More
Button function
Settings> Tour > Key Point list.
Direction Press to navigate between different fields and items in menus.
Menu Enter/exit the main menu.
Enter Press to confirm the selection in any of the menu modes.
Using the mouse
The USB mouse provided with the recorder can be used to operate all the functions of the unit,
unlike the front panel which has limited functionality. The USB mouse lets you navigate and
make changes to settings in the user interface.
Connect the mouse to the recorder by plugging the mouse USB connector into the USB port on
the back panel or the front panel. The mouse is immediately operational and the pointer should
appear.
Note: Use a USB 2.0 mouse.
Move the pointer to a command, option, or button on a window. Click the left mouse button to
enter or confirm a selection.
You can purchase a spare mouse by ordering part number TVR-MOUSE-1.
See Table 4 below for a description of the mouse buttons.
Table 4: Mouse buttons
Description
Single-Click Live view: Select a camera to display the live view toolbar.
Menu: Select a component of a menu, such as a button or an
input field. This is similar to pressing the Enter button on the
remote/front panel controls.
Double-Click Live view: Switch between single screen and multi-screen mode
in live/ playback mode.
Click and Drag Live view: Drag channel/time bar.
PTZ control: Adjust pan, tilt and zoom.
Tamperproof, privacy masking and motion detection
functions: Select the target area.
Digital zoom-in: Drag and select target area.
Single-Click Live view: Display menu.
Menu: Exit the current menu and return to higher level.
-wheel Scroll Up Live view: Return to the previous window.
Menu: Move the selection to the previous item.
TruVision DVR 44HD User Manual 21
Chapter 4: Operating instructions
Item
Item Description
1
Acknowledge an alarm.
2
Enable/disable the IR remote control to control the recorder.
3
Select a camera, and enter a number in a menu option.
4
Switch between the different multiview formats.
Description
Scroll Down Live view: Move to the next window.
Menu: Move the selection to the next item.
Using the IR remote control
The recorder is supplied with an infrared (IR) remote control unit. Like the mouse, it can be
used to operate all of the main functions of the unit.
The IR remote control can be programmed with a unique device ID address so that the
controller will only be able to communicate with recorders with that address. No programming is
necessary if using a single recorder.
The device ID address only applies when using a remote control and not when using a keypad.
You can purchase a replacement remote control by ordering part number TVR-REMOTE-1.
Figure 4: IR remote control
. Alarm
. Device
. Numeric buttons
. Display
22 TruVision DVR 44HD User Manual
Chapter 4: Operating instructions
Item Description
5
Switch between monitors A and B.
6
Return to live view mode.
7
Activate the main menu.
8
Start /stop sequencing.
9
In Menu mode: Use left or right arrow buttons to select and up or down arrow
buttons to edit entry
In PTZ mode: Use to control PTZ.
In Playback mode: Use to control playback speed.
10
Confirm selection.
11
Use to control zoom of camera lens.
12
Enter preprogrammed
13
Enter preprogrammed three
14
Use to control focus of camera lens.
15
Use to control playba
16
Open the Search menu.
17
Replay the selected file from the beginning.
18
Eject the CD or DVD disk.
19
Press
. Mon A and Mon B
. Live
. Menu
. Seq
. , , ,
. OK
. Zoom + and . Preset
. Tour
. Focus + and . Playback control
. Search
. Replay
.
three-digit code to call up a preset.
-digit code to call up shadow tour.
ck (Rewind, Pause, Play, and Fast Forward).
. Eject
. Archive
once to enter quick archive mode. Press twice to start archiving.
Aim the remote control at the IR receiver located at the front of the unit to test operation.
To change the address of the remote control to the recorder:
1. Press the Menu button on the front panel or right-click the mouse and select the Menu
button. The default display menu window appears.
2. Click Device Management > General Settings.
3. Check the remote control ID value. The default value is 255. This device address is valid for
all IR controls.
Note: The recorder will respond to any remote control that has an address between 1 and
255.
4. On the remote control, press the Device button.
5. Enter the device address value. It must be the same as that on the recorder.
6. Press the OK button on the remote control.
To place batteries into the IR remote control:
1. Remove the battery cover.
2. Insert the batteries. Make sure that the positive (+) and negative (−) poles are correctly
placed.
3. Replace the battery cover.
TruVision DVR 44HD User Manual 23
Chapter 4: Operating instructions
Troubleshooting the remote control
If the IR remote control is not functioning properly, perform the following tests:
• Check the battery polarity.
• Check the remaining charge in the batteries.
• Check that the IR remote control sensor is not masked.
If the problem still exists, please contact your administrator.
Menu overview
The recorder has an intuitive structure that allows you to configure the unit’s parameters quickly
and efficiently. Each command icon displays a window that lets you edit a group of settings.
Most menus are available only to system administrators.
The window is divided into three sections. The currently selected command icon and submenu
item are highlighted in green. See Figure 5 below.
You must be in live view mode to access the main menu.
Figure 5: Menu structure
1. Menu toolbar: Setup options available for the selected menu function. Move the mouse over a
command icon and click to select it. See Table 5 below for a description of the icons.
2. Submenu panel: Submenus for the selected menu function are displayed. Click an item to select it.
3. Setup menu: All the details for the selected submenu are displayed. Click a field to make changes.
Note: See Table 3 on page 18 for the description on how to access the menu options using the
front panel.
24 TruVision DVR 44HD User Manual
Chapter 4: event setu p
Display Settings
Configures display settings including video format, resolution, video
Camera Setup
Configures analog and IP cameras, snapshot re so luti on and qual ity ,
Network Settings
Recording
Alarm and Event Setup
Device Management
Storage Management
User Management
System Information
Help
Shutdown
Table 5: Description of the menu toolbar icons
Icon Name Description
Configures standard network settings including IP address, email
Configures recording settings including instant replay duration,
output interface, dwell time, multiview format, and camera
sequencing. See Chapter 9 “Display settings” on page 55.
camera settings including OSD, privacy masking, tampering,
restricted access, motion detection setup, PTZ setup, preset tours
and show tours, V-stream encoding. See Chapter 10 “Camera
setup” on page 58
notifications, DDNS setup, and advanced network settings. See the
Chapter 11 “Network setting s” on page 78.
recording schedule, and manual recording. See Chapter 12
“Recording” on page 88.
Configures alarm settings including alarm input, alarm output,
manual trigger, buzzer settings, alarm notifications, video loss, and
alarm host setup. See Chapter 13 “Alarm and event setup” on page
92.
Provides reference information to the various toolbars, menus, and
Provides access to logout, reboot, and shutdown options. See
To access the main menu:
Configures system settings including system date and time, DST,
language, menu timeout, import/export config files, firmware
upgrade, holiday schedules, text insertion, and RS-232 settings.
See Chapter 14 “Device management” on page 98.
Configures HDD information, storage mode, S.M.A.R.T. settings,
and bad sector detection. See Chapter 15 “Storage management”
on page 105.
Configures users, passwords, and access privi lege s. See
Chapter 16 “User management” on page 114.
Displays device information, camera setup information, recording
setup information, alarm inputs information, alarm outputs
information, network information, HDD information, and log search.
See Chapter 17 “System information” on page 118.
keys within the interface.
“Power on the recorder” on page 12.
1. In live view, press the Menu button on the remote control or front panel.
- Or Right-click the mouse and select Menu from the pop-up menu.
The main menu window appears. The Display Settings window appears by default.
2. Click the required menu icon to display its submenu options. Modify the configuration
parameters as required.
TruVision DVR 44HD User Manual 25
Chapter 4: event setup
Switch to lowercase/upperc
Space
Exit the soft keyboard
Alphanumeric characters
Backspace
Punctuation
Confirm selection
3. Click Apply to save the settings.
4. Click Exit to leave the menu setup and return to live view.
The soft keyboard
A keyboard will appear on-screen when you need to enter characters in a window option. Click
a key to input that character.
Figure 6: The soft keyboard
Description of the keys in the soft keyboard:
ase
Exiting the main menu
Press the Menu button on the front panel to exit the current menu window and return to live
view, or click Exit in a main menu or right click using the mouse.
26 TruVision DVR 44HD User Manual
Status
Event icon
that lists the alarms
Chapter 5
Live view
Description of live view
Live view mode is the normal operating mode of the unit where you watch live images from the
cameras. The recorder automatically enters into live view mode once powered up. On the
monitor you can see whether a recording is in progress and, if set up to do so, the current date
and time, as well as the camera name.
Status information
Information on the system and camera status is displayed as icons on the main and auxiliary
monitors. The camera status icons are shown for each camera. Each icon represents
information on a specific item. These icons include:
Table 6: Description of the on-screen icons
Icon Description
Indicates an alarm.
Indicates that a camera channel is being recorded.
Indicates a motion detection event.
Indicates a video loss event.
Indicates manual recording.
Indicates that live view is locked from the front panel. Mouse actions are still allowed.
Indicates alarm and system notifications. Clicking the icon opens a window
and notifications.
TruVision DVR 44HD User Manual 27
Chapter 5: Live view
The recorder can display more than one icon at the same time. See “Display settings” on page
100 to display or hide the status icons. See “Alarm noti fication types” on page 95 and enable or
disable the option “Display Event Icon”.
The system status is displayed on the front panel by the status LEDs.
Video output
The recorder automatically checks the monitor outputs used on startup. If more than one
monitor is connected, it then defines which monitor is the main monitor and which is the event
monitor. The event monitor is used to display detected events such as motion. Only one
monitor can be controlled at a time.
If a HDMI monitor is used, it will be the main output. If HDMI and VGA monitors are both
connected to the recorder, both will be main monitors; they will both show the same view.
See “Live view mouse menu” below for more information on setting up the monitors.
Monitor A is the main monitor. When an alarm or motion is detected, the camera with the
alarm/motion event is displayed on monitor B. When there are multiple alarm or motion events,
the camera images are sequenced on monitor B.
Live view mouse menu
Many features of live view can be quickly accessed by placing the cursor on a live image and
clicking the right-button of the mouse. The mouse menu appears (see Figure 7 below).
Figure 7: The mouse menu for the main monitor
The list of commands available depends on which monitor is active; main or auxiliary (monitor
B). See Table 7 on page 29. The default settings of these commands are provided in the
appendix under “Default menu settings” on page 157.
28 TruVision DVR 44HD User Manual
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