Interlogix TVR-4408HD-4T User Manual

TruVision DVR 44HD User
Manual

P/N 1072968-EN • REV B • ISS 11AUG15

Copyright

©

2015 United Technologies Corporation. All rights reserved.

Interlogix is part of UTC Building &
Technologies Corporation

Trademarks and patents

Trade names used in this document may be trademarks or registered trademarks of
the manufacturers or vendors of the

Manufacturer

Interlogix
2955 Red Hill Avenue, Costa Mesa, CA 92626

Authorized EU manufacturing representative:
UTC Fire & Security B.V.
Kelvinstraat 7, 6003 DH Weert, The Netherlands

FCC compliance

Class A:
Class A digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when the
equipment is operated i
uses, and can radiate radio frequency energy and, if not installed and used in
a
communications. Operation of this equ ipm ent
harmful interference in which case the user will be required to correct the
interference at his own expense.

Canada

This Class A digital apparatus complies with Canadian ICES
Cet appareil mumérique de la cla

Canada.

ACMA compliance

Notice!

cause radio interference in which case the user may be required to take adequate
measures.

Certification

EU directives

2004/108/EC (EMC directive)

device is in compliance or with the essential requirements and other relevant
provisions of Directive 2004/108/EC

2012/19/EU (WEEE directive):
disposed of as unsorted municipal waste in the European Union. For proper
recycling, return this product to your local supplier upon the purchase of equivalent
new equipment, or dispose of it at designated collect
information see: www.recyclet his. inf o .

2006/66/EC (battery directive):
disposed of as unsorted municipal waste in the European Union. See the product
documentation for specific battery
symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury
(Hg). For proper recycling, return the battery to your supplier or to a designated
collection point. For more information see:

Contact information

For contact information

Industrial Systems, a unit of United

. All rights reserved.

respective products.

-5923, USA

This equipment has been tested and found to comply with the limits for a

n a commercial environment. This equipment generates,

ccordance with the instruction manual, may cause harmful interference to radio

in a residential area is likely to cause

-003.

sse A est conforme à la norme NMB-003 du

This is a Class A product. In a domestic environment this product may

N4131

: Hereby, UTC Fire & Security declares that this

.

Products marked with this symbol cannot be

ion points. For more

This product contains a battery that cannot be

information. The battery is marked with this

www.recyclethis.info.

, see www.interlogix.com or www.utcfssecurityproducts.eu

Content

Impor tant informati on 5

Chapter 1 Product introduction 6

Product overview 6
Default settings to access the device 6

Chapter 2 Physical installation 8

Installation environment 8
Unpacking the recorder and its accessories 8
Back panel 9
Monitor connections 11
Rack mounting 11

Chapter 3 Getting started 12

Power on the recorder 12
The st artup wiza rd 13

Chapter 4 Operating instructions 17

Controlling the recorder 17
Using the front panel 17
Using the mouse 21
Using the IR remote control 22
Menu overview 24

Chapter 5 Live view 27

Description of live view 27
Video output 28
Live view mouse menu 28
Single and multiview display mode 30
Sequencing cameras 30
Live view toolbar 30
Digital zoom 32
PTZ preset and tours 32

Chapter 6 Playback functionality 35

Overview of the playback view 35
Playback mouse menu 38
Instant playback 38
24-hour playback 39
Playback speed and skip time 40
Play back frame-by-frame 41
Digital zoom in playback 41
Create bookmarks 41

TruVision DVR 44HD User Manual 1

Chapter 7 Searching files 43

Search video menu 43
Search for motion events in playback 44
Search and play back recordings by time and video type 45
Search and playback recordings by event 46
Search bookmarked recordings 47
Search snapshots 47
Log search 48
Disk analysis 48

Chapter 8 Archiving files 49

Archive files 49
Searching and playing back recorded video 51
Exporting video recordings 51
Exporting video recordings via TruVision Navigator 53
Using TruVision Player 53

Chapter 9 Display settings 55

Display settings 55
Layout 56

Chapter 10 Camera setup 58

Analog camera setup 58
IP camera status 59
Camera recording settings 61
Snapshots 63
Camera OSD 63
Image settings 64
Motion detection 65
Line crossing detection 66
Intrusion detection 68
Privacy mask 70
Camera tamper 71
Restricted access camera 72
Configure PTZ settings 73
PTZ presets and tours 73
V-stream encoding 76

Chapter 11 Network settings 78

Network settings 78
PPPoE settings 80
DDNS settings 81
NTP server settings 82
E-mail settings 83
Configure an FTP server to store snapshots 84
SNMP settings 84
UPnP settings 84
Network status 85

2 TruVision DVR 44HD User Manual

Export network packet data 87
Network statistics 87

Chapter 12 Recording 88

Recording schedule 88
Modify the instant replay duration 90
Manual recording 91

Chapter 13 Alarm and event setup 92

Set up alarm inputs 92
Set up alarm outputs 93
Manual trigger 94
Buzzer settings 95
Alarm notification types 95
Detect video loss 96
Alarm host setup 97

Chapter 14 Device management 98

Time and date settings 98
General recorder settings 100
Configuration files 101
Upgrade system firmware 102
Holiday schedules 102
Text insertion 103

Chapter 15 Storage management 105

HDD information 105
HDD redundancy 106
Managing eSATA 107
Storage mode 107
S.M.A.R.T. settings 109
Bad sector detection 110
Install HDDs 111
Add a network storage system 112

Chapter 16 User management 114

Add a new user 114
Customize a user’s access privileges 115
Local configuration settings 115
Remote configuration settings 116
Camera configuration settings 116
Delete a user 117
Modify a user 117
Change the Admin password 117

Chapter 17 System information 118

View sys tem informati on 118
Search the system log 121

TruVision DVR 44HD User Manual 3

Chapter 18 Using the web browser 124

Windows 7 and Windows 8 users 124
Access the web browser 125
Web bro wser live view 125
Control a PTZ dome camera via the web browser 127
Play back recorded video 127
Search for event logs 129
Configure the recorder via the browser 130
Text overlay 133

Appendix A Specifications 135

Appendix B PTZ protocols 137

Appendix C Port forwarding information 138

Seeking further assistance 138

Appendix D Connect a PTZ dome camera 140

Configuring the PTZ protocols for Interlogix cameras 140

Appendix E KTD-405 ke ypad 144

Supported firmware 144
Wiring the keypad 144
Setting the keypad to work with the recorder 145
Recorder and keypad functions 146
Operating the keypad 147
Recorder mapping to the KTD-405 keypad 148
Controlling a camera 150
Connecting a KTD-405 keypad and dome camera to the recorder 151

Appendix F Maximum pre-recording times 153

Appendix G Supported PTZ commands 155

Appendix H Default menu settings 157

Index 169

4 TruVision DVR 44HD User Manual

Important information

Advisory messages

Advisory messages alert you to conditions or practices that can cause unwanted results. The
advisory messages used in this document are shown and described below.

WARNING: Warning messages advise you of hazards that could result in injury or loss

of life. They tell you which actions to take or to avoid in order to prevent the injury or
loss of life.

Caution: Caution messages advise you of possible equipment damage. They tell you which

actions to take or to avoid in order to prevent damage.

Note: Note messages advise you of the possible loss of time or effort. They describe how to

avoid the loss. Notes are also used to point out important information that you should read.

TruVision DVR 44HD User Manual 5

Chapter 1

Product introduction

Product overview

This recorder is a full featured and scalable digital video recording system that can store,
display, search, export and manage video from up to 16 analog, HD analog, or IP cameras. The
recorder utilizes HD-TVI technology to record up to 1080P resolution. HD-TVI (Transport Video
Interface) is an open standard meaning it can record any camera using the TVI standard. It
provides integration with the UTC portfolio of security solutions, and offers a seamless product
experience within the TruVision brand.

The recorder can fully integrate with the license-free TruVision Navigator software, which is
ideal for the most commercial applications. Its easy and intuitive-to-use web browser interface
enables remote configuration and secure viewing, searching, and playing back of video from
computers connected via the Internet.

Note: Models are shipped with the power cords for their region.

Default setti ng s to access the device

Default user names and passwords

See Table 1 on page 7 for the list of default user names and passwords. Go to Chapter 16
“User management” on page 114 for further information.

6 TruVision DVR 44HD User Manual

Chapter 1: Product introduction

User

Administrator
Operator

Guest

HTTP port: 80

Server/Client software port: 8000

Table 1: Default user names and passwords

Description

There can only be one administrator.

The user name is “admin”. The name cannot be modified.
The default password is 1234.

The default user name is “operator”.

The default password is 2222.

The default user name is “guest”.

The default password is 3333.

Note: The default passwords should be changed for security reasons.

Default network settings

The network settings are:

• IP address - 192.168.1.82

• Subnet mask - 255.255.255.0

• Gateway address - 192.168.1.1

• Ports:
When using the browser:
RTSP port: 554

When using TruNav:
RTSP port: 554

Go to “Using the web browser” on page 124 for further information.

TruVision DVR 44HD User Manual 7

Chapter 2

Physical installation

This section describes how to install the recorder.

Installation environment

When installing your product, consider these factors:

• Ventilation

• Temperature

• Moisture

• Chassis load

Ventilation: Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions. Ensure that the location planned for the installation of the unit is
well ventilated.

Temperature: Consider the unit’s operating temperature (-10 to +55 ºC, 14 to 131 °F) and
noncondensing humidity specifications (10 to 90%) before choosing an installation location.
Extremes of heat or cold beyond the specified operating temperature limits may reduce the life
expectancy of the recorder. Do not install the unit on top of other hot equipment. Leave 44 mm
(1.75 in.) of space between rack-mounted DVR units.

Moisture: Do not use the unit near water. Moisture can damage the internal components. To
reduce the risk of fire or electric shock, do not expose this unit to rain or moisture.

Chassis: Equipment weighing less than 15.9 kg (35 lb.) may be placed on top of the unit.

Unpacking the recorder and its accessories

When you receive the product, check the package and contents for damage, and verify that all
items are included. There is an item list included in the package. If any of the items are
damaged or missing, please contact your local supplier.

Items shipped with the product include:

8 TruVision DVR 44HD User Manual

Chapter 2: Physical installation

• IR (infrared) remote control

• Two AAA batteries for the remote control

• AC power cords

• USB mouse

• Recorder

• CD with software and manuals

• TruVision DVR 44HD Quick Start Guide

• TruVision DVR 44HD User Manual (on CD)

• TruVision Recorder Operator Guide (on CD)

Back panel

The figures below show the back panel connections and describe each connector on a typical
TVR 44HD digital video recorder. Details may vary for specific models.

Before powering up the recorder, connect the cameras and a main monitor for basic operation.
Once all required connections are done, enter the relevant data in the setup wizard (see page

13).

Note: For every hardwired alarm input, connect one wire to the input connection with the alarm
number label and one wire to a Ground connection (labeled G).

TruVision DVR 44HD User Manual 9

Chapter 2: Physical installation

1

2
3

4

5

6
7

8

9

10

11

12

Figure 1: TVR 44HD back panel connections (16-channel model shown)

Description Use Specification

. One audio input Connect microphone for bi-directional

audio (not recorded)

. One audio output Connect to speakers for audio output. RCA jack, 315mV, 600 ohms.

. Line in Connect a microphone for bidirectional

audio.
. BNC monitor output Connect one event CCTV monitor. 1 Vp-p BNC signal.
. RS-232 input Text insertion for point-of-sale and ATM

devices. Also used by technical support.

See “Configure the RS-232 po r t” on

page 103 for more information.
. eSATA Connect an optional eSATA drive to

extend the internal storage.
. RS-485 Connect to a PTZ control.
. Up to 16 BNC-type

connectors

Connect up to 16 analog cameras to

BNC connectors (depends on the

recorder model)

RCA jack, 315 mV, 40 kohms.
Unbalanced.

Line-level audio requires amplification.

Unbalanced.
Line-level audio requires amplification.

. USB 2.0 port Connect a mouse, CD/DVD burner or

HDD.

. HDMI monitor output Connect to a HDTV. The HDMI

connection supports both digital audio

and video.

. VGA monitor output Connect to a VGA monitor.
. 10/100/1000 RJ-45

network interface

10 TruVision DVR 44HD User Manual

Connect to a network.

The recorder supports both a USB
mouse and a USB HD on the front and
back USB ports.

Chapter 2: Physical installation

13

14
15

16

17

Description Use Specification

. 16 alarm inputs Connect physical alarms such as

detectors, push buttons, etc.

. Four alarm outputs Connect physical alarm outputs such as

a siren, flash, relay.

. Ground Connect to ground.
. Power cord Connect a PSU. The PSU is shipped with the recorder.
. Power switch Turn the recorder on/off.

Monitor connections

Connect a monitor to one of the recorder’s outputs (BNC/VGA/HDMI). The recorder provides a
1 Vp-p analog signa l . See Figure 1 on page 10 for connecting a monitor to a recorder.

The recorder supports up to 1280 × 1024 / 60 Hz resolution in VGA/HDMI. The monitor
resolution should be at least 800 × 600. Adjust your monitor accordingly to this resolution.

Rack mounting

The recorder is 1.5U and is rack mountable using the rack mount ears delivered with the
product. See Figure 2 below.

Figure 2: Rack-mount installation

To install the racks:

1. Attach the two small front-rack mount ears (A) to the recorder (supplied).

2. Attach the recorder to the front rails (B) (screws not supplied).

TruVision DVR 44HD User Manual 11

Chapter 3

Getting started

Power on the recorder

Before starting the recorder, connect at least one monitor. Otherwise, you will not be able to
see the user interface and operate the device.

The recorder auto-detects the video mode (PAL or NTSC) on startup.
It comes equipped with a universal power supply that will auto-sense 110/240 V, 60/50 Hz.

Note: It is recommended that an uninterruptible power supply (UPS) is used in conjunction with

the device.

To turn on the recorder:

Turn on the recorder using the power switch on the back panel. Once it is powered up, the
status LEDs on the front panel will light up.

To turn off the recorder:

1. In live view mode, right-click the mouse and click Menu. The main menu window appears.

2. From the menu toolbar, click Shutdown.

3. In the Shutdown popup menu, select Shutdown. Click Yes to confirm shutdown.
You will be requested to enter the Admin password.

To reboot the recorder:

1. In live view mode, right-click the mouse and click Menu. The main menu window appears.

2. Select the Shutdown icon.

3. In the Shutdown popup menu, select Reboot. Click Yes to confirm shutdown.
You will be requested to enter the Admin password.

12 TruVision DVR 44HD User Manual

Chapter 3: Getting started

The startup wizard

The recorder has an express installation wizard that lets you easily configure basic recorder
settings when first used. It configures all cameras to default settings. The configuration of each
camera and recorder can be customized as required.

By default the startup wizard will start once the recorder has loaded. It will walk you through
some of the more important settings of your recorder.

Any changes you make to a setup configuration page are saved when you exit the page and
return to the main wizard page.

Note: If you want to set up the recorder with default settings only, click Next in each screen
until the end.

Important: Your TruVision device is delivered with default user name and password credentials
for initial access, easy configuration and auto discovery. For security reasons, it is highly
recommended to change the default credentials.

To use the Startup wizard:

1. To launch the startup wizard without rebooting the device, go to Menu > Device

Management > General Settings and click ‘Start wizard’.

2. Select the preferred language for the system and resolution from the dropdown list and then
click Next.

3. Enable or disable the option to start the wizard automatically when the recorder is turned
on. Click Next.

4. User configuration:
You can change the admin password and create additional users.
Mouse: Navigate to the Admin Password edit box. Click the box to display the virtual

keyboard and enter the default admin password, 1234.
Front panel or remote control: Navigate to the Admin Password edit box using the

navigation buttons. Press Enter on the front panel or remote control to display the virtual
keyboard. Enter the default admin password, 1234.

TruVision DVR 44HD User Manual 13

Chapter 3: Getting started

Note: You must enter an admin password. To change the Admin password, check New

Admin password and enter the new password and confirm it.

Caution: It is strongly recommended that you change the password of the administrator. Do

not leave 1234 as the default password. Write it down in a safe place so that you do not
forget it.
If you should forget the password to your recorder, contact your supplier with the serial
number of your recorder to obtain a secure code to reset it.

Click Next.

5. Time and date configuration:
Select the desired time zone, date format, system time, and system date.
If Daylight saving time (DST) is required, check Enable DST and enter the desired summer

and winter times.

Note: The system time and date are visible on screen. However, they do not appear in
recordings.

Click Apply and then Next to move to the next page or click Previous to return to the
previous page.

6. Network configuration:
Configure your network settings such as the NIC type, IP address, subnet mask, and default

gateway. Enter the preferred DNS server address as well as the alternate one to use.

14 TruVision DVR 44HD User Manual

Chapter 3: Getting started

Click Next to move to the next page, or Previous to return to the previous page.

7. HDD management:
The hard drives are initialized at the factory. However if you wish to clear all data, click

Initialize to initialize the HDD and Next to move to the next page, or Previous to retur n to

the previous page.

8. Recording configuration:
Configure your recording settings as required. The settings apply to all cameras connected

to the recorder.

TruVision DVR 44HD User Manual 15

Chapter 3: Getting started

Check the Constant Recording checkbox for the recorder to record continuously all day. If
left unchecked, the recorder will not record.

Check the desired time lapse check box, TL-Hi or TL-Lo.
To record motion detection events, check Event (Motion).
To rec ord alarm events, check Alarm.
Click Next to move to the next page, or Previous to return to the previous page.
Note: You can configure the recording parameters of each individual camera for the

different recording schedules in the recording menu.

9. When all the required changes have been entered, a summary page appears showing all
the settings.

Click Finish to exit the Wizard. The recorder is now ready to use.
For a description of the recorder main menu, see “Menu overview” on page 24.

16 TruVision DVR 44HD User Manual

Chapter 4

Operating instructions

Controlling the recorder

There are several ways to control the recorder:

• Front panel control. See “Using the front panel ” below.

• Mouse control. See “Using the mouse” on p age 21.

• IR remote cont rol. See “Using the IR remote control” on page 22.

• KTD-405 keypad control. See Appendix E “KTD-405 keypad” on page 144 for more
information.

• TVK-800 keypad (from TVK-800 firmware version 1.0i). Please refer to the user manual for
more information.

• Web browser control (TruVision Navigator, TVRmobile). See Chapter 18 “Using the web
browser” on page 124 for more information on using the web browser. Please refer to the
TruVision Navigator and TVRmobile user manuals for more information.

You can use your preferred control method for any procedure, but in most cases we describe
procedures using the mouse. Optional control methods are given only when they differ
substantially from the mouse control methods.

Using the front panel

The function buttons on the front panel control can be used to operate most, but not all, of the
main functions of the recorder. The LED indicators light up to alert you of various conditions.
The functions available can be limited by setting passwords. See Figure 3 on page 18 for more
information.

TruVision DVR 44HD User Manual 17

Chapter 4: Operating instructions

1

hide the time or control bar. In PTZ mode, stop all ongoing operations. Select or
deselect an item. Enter a selected folder of the external storage device, such as

ent mode delete a selected item. In

2

3

Figure 3: TVR 44HD front panel (8-channel model shown)

The controls on the front panel include:

Table 2: Front Panel Elements

Name Description

. Display buttons See Table 3 on page 20 for a detailed description of all these buttons for

different tasks.
F1: In Playback mode, click to start and stop video clipping. For audio, press F1

and a numerical button to play the audio of the specified camera in live view.
In System Information mode, get the DDNS URL. In User Management mode,

pop up the Permission screen of a selected item in User Management > User >
User Management. Delete a selected item from USB flash drive. Exit the virtual
keypad.

F2: In live view mode, all-day playbac k, and play ba ck mode s pre ss to display or

a USB flash drive used for archiving.

A: In Live View mode, select the main monitor.
B: In Live View mode, select the event monitor.
Display: In multiview mode, toggle through the various multiviews (full, quad,

1+5, 1+7, 9, and 16).
In HDD information mode and user managem

PTZ mode, delete a selected key point. In Log Search mode, display the details
of a log file in Log Search result.

. Front panel lock You can lock or unlock the front panel with a key. It provides access to the

. Menu and Search buttons Menu: Enter/exit the main menu.

Seq: In Live View mode, start/stop sequencing cameras on the current monitor.

HDDs.

Search: Enter the advanced search menu.

18 TruVision DVR 44HD User Manual

Chapter 4: Operating instructions

4

5

6

7

arrow button until

the first menu icon is selected. Then press the left/right arrow buttons to select a

rds by 30

8

9

10

to archive video, upgrade firmware,

Name Description

. Playback buttons

Reverse: Press to jump back to the oldest available video and start the

playback.

Pause: Press to pause playback.

Play: Press to start 24-hour playback of the currently selected camera. If
you are in multiview format, only the camera shown in the top-left corner of the
multiview is played back.

Live: Switch to live view mode.
Press and hold for five seconds to lock live view. No actions can be carried out

from the front panel during this time. Mouse actions are still allowed. Live view
remains locked until the button is pressed again for five seconds.

Replay: In playback mode, start playing the current file. Starts at the beginning
of the file.

. IR receiver Receiver for IR remote.
. PTZ buttons Zoom +/-: In live view mode, playback mode, and PTZ control mode use this

button to zoom in and out. Also use them to navigate within menus.
Preset: In PTZ Control mode, press Preset and a numeric button to call the

specified preset.
Also use to edit holiday mode, video search mode, HDD selection mode, user

management mode, bookmark management, and bookmark search.
Tour: In PTZ Control mode, press Tour and a numeric button to call the

specified shadow tour.
Also use to scroll between calendar months and to navigate in a text field.
See Table 3 on page 20 for a detailed description of all these buttons for

different tasks.

. Enter and arrows buttons Use to select options in a menu and to control playback. Press for Enter.

Live view mode: Press Enter to enter/exit PTZ mode. Press the left/right arrow
buttons to scroll between the cameras.

Menu mode: To enter the menu toolbar, keep pressing the left

menu icon.
To select a menu option in the submenu panel or setup menu, press t he arrow
buttons left/right and up/down to position cursor in the menu window. Press for
Enter. See Figure 5 on page 24.

Playback mode: Press the left/right arrow buttons to slow down or speed up
playback. Press the up/down arrow buttons to jump forwards or backwa
seconds. Press Enter to stop/start playback.

PTZ mode: Press the arrow buttons to control the movement of the PTZ dome
camera.

. Archive button Press once to enter quick archive mode. Press twice to start archiving. If the

. Channel buttons Switch between different cameras in live view, PTZ control or playback modes.

USB stick has an LED, it will flash during archiving.

Use the soft keyboard to enter numerals 0 to 9.

. USB 2.0 port There are two USB ports. Use the USB ports

use a USB mouse or connect a USB CD/DVD burner.

TruVision DVR 44HD User Manual 19

Chapter 4: Operating instructions

11

A steady GREEN light indicates that the recorder is accessing the HDD in

tes that the recorder is currently recording

Task

Live view mode

Playback mode

The left and right buttons are used to speed up and slow down recorded

Pause mode

PTZ control mode

Name Description

. Status LEDs HDD:

read or write operation. A steady RED light indicates HDD failure.
Network: A steady GREEN light indicates that the recorder is currently

connected to a network. No light indicates that the recorder is not connected to
any network.

Internal: A steady GREEN light indica
video/audio. A steady RED light indicates internal health failure.

Alarm: A steady RED light indicates that there is a sensor Alarm In. A steady
GREEN light indicates no alarm.

Table 3: Front panel button functions by task

Button

Direction Press to cycle through channels.

Enter Press to show the PTZ control toolbar.

Reverse Press to play the earliest video file of the current camera (upper-left

Pause Press to freeze the last image of the live display for all active cameras

Play Press to play 24-hour playback of the current camera (upper-left video

Live Press to switch to live view mode.
Seq Press to start/ sto p seque nci ng camera s on the curre nt moni t or. Hold

Menu Press to enter the main menu.

Button function

video tile if in multiview mode).

displayed.

tile if in multiview mode).

the Seq button for three seconds to start and stop sequencing.

Direction

video. The up and down buttons are used to jump recorded video
forwards or backwards by 30 s.

Enter Press the button to pause the video. Press again to restart the video.

In single-frame Playback mode, press to advance the video by a single
frame.

Reverse Press to play back a camera in reverse direction.

In Picture Playback mode, view pictures in reverse direction.
Pause In Playback mode, stop playback.
Play In Playback mode, play back a camera in the forward direction.

Direction The left and right buttons are used to jump recorded video forwards or

backwards by one frame. The up and down buttons are used to jump

recorded video forwards or backwards by one second.

Direction Press to control the movement of the PTZ camera.

20 TruVision DVR 44HD User Manual

Zoom +/- Press to zoom in and out.
Preset Press Preset and a numeric button to call the specified preset.
Tour Press Tour and a numeric button to call the specified shadow tour.

Chapter 4: Operating instructions

Task

Menu navigation

Item

Left button

Right button

Scroll

Button

Play Press to do an auto tour.

Display Press to delete a selected key point from the PTZ Setting > More

Button function

Settings> Tour > Key Point list.

Direction Press to navigate between different fields and items in menus.

Menu Enter/exit the main menu.
Enter Press to confirm the selection in any of the menu modes.

Using the mouse

The USB mouse provided with the recorder can be used to operate all the functions of the unit,
unlike the front panel which has limited functionality. The USB mouse lets you navigate and
make changes to settings in the user interface.

Connect the mouse to the recorder by plugging the mouse USB connector into the USB port on
the back panel or the front panel. The mouse is immediately operational and the pointer should
appear.

Note: Use a USB 2.0 mouse.

Move the pointer to a command, option, or button on a window. Click the left mouse button to
enter or confirm a selection.

You can purchase a spare mouse by ordering part number TVR-MOUSE-1.
See Table 4 below for a description of the mouse buttons.

Table 4: Mouse buttons

Description

Single-Click Live view: Select a camera to display the live view toolbar.

Menu: Select a component of a menu, such as a button or an

input field. This is similar to pressing the Enter button on the
remote/front panel controls.

Double-Click Live view: Switch between single screen and multi-screen mode

in live/ playback mode.

Click and Drag Live view: Drag channel/time bar.

PTZ control: Adjust pan, tilt and zoom.
Tamperproof, privacy masking and motion detection

functions: Select the target area.
Digital zoom-in: Drag and select target area.

Single-Click Live view: Display menu.

Menu: Exit the current menu and return to higher level.

-wheel Scroll Up Live view: Return to the previous window.
Menu: Move the selection to the previous item.

TruVision DVR 44HD User Manual 21

Chapter 4: Operating instructions

Item

Item Description

1

Acknowledge an alarm.

2

Enable/disable the IR remote control to control the recorder.

3

Select a camera, and enter a number in a menu option.

4

Switch between the different multiview formats.

Description

Scroll Down Live view: Move to the next window.

Menu: Move the selection to the next item.

Using the IR remote control

The recorder is supplied with an infrared (IR) remote control unit. Like the mouse, it can be
used to operate all of the main functions of the unit.

The IR remote control can be programmed with a unique device ID address so that the
controller will only be able to communicate with recorders with that address. No programming is
necessary if using a single recorder.

The device ID address only applies when using a remote control and not when using a keypad.
You can purchase a replacement remote control by ordering part number TVR-REMOTE-1.

Figure 4: IR remote control

. Alarm
. Device
. Numeric buttons
. Display

22 TruVision DVR 44HD User Manual

Chapter 4: Operating instructions

Item Description

5

Switch between monitors A and B.

6

Return to live view mode.

7

Activate the main menu.

8

Start /stop sequencing.

9

In Menu mode: Use left or right arrow buttons to select and up or down arrow
buttons to edit entry

In PTZ mode: Use to control PTZ.
In Playback mode: Use to control playback speed.

10

Confirm selection.

11

Use to control zoom of camera lens.

12

Enter preprogrammed

13

Enter preprogrammed three

14

Use to control focus of camera lens.

15

Use to control playba

16

Open the Search menu.

17

Replay the selected file from the beginning.

18

Eject the CD or DVD disk.

19

Press

. Mon A and Mon B
. Live
. Menu
. Seq
. , , ,

. OK
. Zoom + and ­. Preset
. Tour
. Focus + and ­. Playback control
. Search
. Replay

.

three-digit code to call up a preset.

-digit code to call up shadow tour.

ck (Rewind, Pause, Play, and Fast Forward).

. Eject
. Archive

once to enter quick archive mode. Press twice to start archiving.

Aim the remote control at the IR receiver located at the front of the unit to test operation.

To change the address of the remote control to the recorder:

1. Press the Menu button on the front panel or right-click the mouse and select the Menu
button. The default display menu window appears.

2. Click Device Management > General Settings.

3. Check the remote control ID value. The default value is 255. This device address is valid for
all IR controls.

Note: The recorder will respond to any remote control that has an address between 1 and

255.

4. On the remote control, press the Device button.

5. Enter the device address value. It must be the same as that on the recorder.

6. Press the OK button on the remote control.

To place batteries into the IR remote control:

1. Remove the battery cover.

2. Insert the batteries. Make sure that the positive (+) and negative (−) poles are correctly
placed.

3. Replace the battery cover.

TruVision DVR 44HD User Manual 23

Chapter 4: Operating instructions

Troubleshooting the remote control

If the IR remote control is not functioning properly, perform the following tests:

• Check the battery polarity.

• Check the remaining charge in the batteries.

• Check that the IR remote control sensor is not masked.

If the problem still exists, please contact your administrator.

Menu overview

The recorder has an intuitive structure that allows you to configure the unit’s parameters quickly
and efficiently. Each command icon displays a window that lets you edit a group of settings.
Most menus are available only to system administrators.

The window is divided into three sections. The currently selected command icon and submenu
item are highlighted in green. See Figure 5 below.

You must be in live view mode to access the main menu.

Figure 5: Menu structure

1. Menu toolbar: Setup options available for the selected menu function. Move the mouse over a
command icon and click to select it. See Table 5 below for a description of the icons.

2. Submenu panel: Submenus for the selected menu function are displayed. Click an item to select it.

3. Setup menu: All the details for the selected submenu are displayed. Click a field to make changes.

Note: See Table 3 on page 18 for the description on how to access the menu options using the
front panel.

24 TruVision DVR 44HD User Manual

Chapter 4: event setu p

Display Settings

Configures display settings including video format, resolution, video

Camera Setup

Configures analog and IP cameras, snapshot re so luti on and qual ity ,

Network Settings

Recording

Alarm and Event Setup

Device Management
Storage Management

User Management

System Information
Help

Shutdown

Table 5: Description of the menu toolbar icons

Icon Name Description

Configures standard network settings including IP address, email

Configures recording settings including instant replay duration,

output interface, dwell time, multiview format, and camera
sequencing. See Chapter 9 “Display settings” on page 55.

camera settings including OSD, privacy masking, tampering,
restricted access, motion detection setup, PTZ setup, preset tours
and show tours, V-stream encoding. See Chapter 10 “Camera
setup” on page 58

notifications, DDNS setup, and advanced network settings. See the
Chapter 11 “Network setting s” on page 78.

recording schedule, and manual recording. See Chapter 12
“Recording” on page 88.

Configures alarm settings including alarm input, alarm output,

manual trigger, buzzer settings, alarm notifications, video loss, and
alarm host setup. See Chapter 13 “Alarm and event setup” on page

92.

Provides reference information to the various toolbars, menus, and

Provides access to logout, reboot, and shutdown options. See

To access the main menu:

Configures system settings including system date and time, DST,

language, menu timeout, import/export config files, firmware
upgrade, holiday schedules, text insertion, and RS-232 settings.
See Chapter 14 “Device management” on page 98.

Configures HDD information, storage mode, S.M.A.R.T. settings,

and bad sector detection. See Chapter 15 “Storage management”
on page 105.

Configures users, passwords, and access privi lege s. See

Chapter 16 “User management” on page 114.

Displays device information, camera setup information, recording

setup information, alarm inputs information, alarm outputs
information, network information, HDD information, and log search.
See Chapter 17 “System information” on page 118.

keys within the interface.

“Power on the recorder” on page 12.

1. In live view, press the Menu button on the remote control or front panel.

- Or ­Right-click the mouse and select Menu from the pop-up menu.
The main menu window appears. The Display Settings window appears by default.

2. Click the required menu icon to display its submenu options. Modify the configuration
parameters as required.

TruVision DVR 44HD User Manual 25

Chapter 4: event setup

Switch to lowercase/upperc

Space

Exit the soft keyboard

Alphanumeric characters

Backspace

Punctuation

Confirm selection

3. Click Apply to save the settings.

4. Click Exit to leave the menu setup and return to live view.

The soft keyboard

A keyboard will appear on-screen when you need to enter characters in a window option. Click
a key to input that character.

Figure 6: The soft keyboard

Description of the keys in the soft keyboard:

ase

Exiting the main menu

Press the Menu button on the front panel to exit the current menu window and return to live
view, or click Exit in a main menu or right click using the mouse.

26 TruVision DVR 44HD User Manual

Status

Event icon

that lists the alarms

Chapter 5

Live view

Description of live view

Live view mode is the normal operating mode of the unit where you watch live images from the
cameras. The recorder automatically enters into live view mode once powered up. On the
monitor you can see whether a recording is in progress and, if set up to do so, the current date
and time, as well as the camera name.

Status information

Information on the system and camera status is displayed as icons on the main and auxiliary
monitors. The camera status icons are shown for each camera. Each icon represents
information on a specific item. These icons include:

Table 6: Description of the on-screen icons

Icon Description

Indicates an alarm.

Indicates that a camera channel is being recorded.

Indicates a motion detection event.

Indicates a video loss event.
Indicates manual recording.

Indicates that live view is locked from the front panel. Mouse actions are still allowed.

Indicates alarm and system notifications. Clicking the icon opens a window
and notifications.

TruVision DVR 44HD User Manual 27

Chapter 5: Live view

The recorder can display more than one icon at the same time. See “Display settings” on page
100 to display or hide the status icons. See “Alarm noti fication types” on page 95 and enable or
disable the option “Display Event Icon”.

The system status is displayed on the front panel by the status LEDs.

Video output

The recorder automatically checks the monitor outputs used on startup. If more than one
monitor is connected, it then defines which monitor is the main monitor and which is the event
monitor. The event monitor is used to display detected events such as motion. Only one
monitor can be controlled at a time.

If a HDMI monitor is used, it will be the main output. If HDMI and VGA monitors are both
connected to the recorder, both will be main monitors; they will both show the same view.

See “Live view mouse menu” below for more information on setting up the monitors.
Monitor A is the main monitor. When an alarm or motion is detected, the camera with the

alarm/motion event is displayed on monitor B. When there are multiple alarm or motion events,
the camera images are sequenced on monitor B.

Live view mouse menu

Many features of live view can be quickly accessed by placing the cursor on a live image and
clicking the right-button of the mouse. The mouse menu appears (see Figure 7 below).

Figure 7: The mouse menu for the main monitor

The list of commands available depends on which monitor is active; main or auxiliary (monitor
B). See Table 7 on page 29. The default settings of these commands are provided in the
appendix under “Default menu settings” on page 157.

28 TruVision DVR 44HD User Manual

Chapter 5: Live view

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

1
2

3

4

5

6

Table 7: Mouse menu for monitor A (main monitor)

Name Description

Menu Enter the Main menu.

This option is not available from monitor B.

Single Camera Switch to a full-screen view for the selected camera from the dropdown list.

See “Single and multiview display ” on page 30 for more information.

Multi Camera Switch between the different multiview options from the dropdown list. See

“Single and multiview display ” on page 30 for more information.
Previous Screen Displays the previous camera.
Next Screen Displays the next camera.
Start Sequence Turn on sequence mode. The window automatically sequences between

cameras. To set up the sequence dwell time, go to Menu > Display Settings

> Display > Sequence Dwell Time and select a value.
24-hour Playback Playback the recorded video of the selected day from the selected camera.

The current day is selected by default. See “24-hour playback” on page 39

for more information.
Monitor B Switch between monitors A (main) and B (event).
Advanced Search Enter the advanced video search menu. See “Search video menu” on page

43 for more information.

Picture Mode Select Standard, Bright, Soft, or Vivid mode to display.
Close Time Bar Open/close the time bar.

Table 8: Mouse menu for monitor B (event monitor)

Name Description

.

Single Camera Switch to a full-screen view for the selected camera from the dropdown list.

. Multi Camera Switch between the different multiview options from the dropdown list.
. Previous Screen Displays the previous camera.
. Next Screen Displays the next camera.
. 24-hour Playback Playback the recorded video of the selected day from the selected camera.

The current day is selected by default. See “24-hour playback” on page 39

for more information.

. Monitor A Switch between monitors A (main) and B (event).

TruVision DVR 44HD User Manual 29

Chapter 5: Live view

Single and multivie w display mode

The recorder has single and multiview formats. The number of multiview display modes
available depends on the recorder model.

Single view display
format

Press the numeric button on the front panel to switch to the corresponding camera
display. For example, press button 10 to view camera 10.

-Or­Right-click the mouse and select Single Camera from the menu. Select the required

camera from the list.

Multiple view display
format

Press the Display button on the front panel to cycle through different display formats.

-Or­Right-click the mouse and select Multi Camera from the menu. Select the desired

multiview display layout.

Sequencing cameras

The sequencing feature allows a camera to be displayed briefly on screen, before advancing to
the next camera in the sequence list. Sequencing can only be done in single-view display
mode.

The default sequence displays each camera in numerical order. However, each camera on the
main and event monitors can have a pre-programmed dwell time and sequence order. See
“Layout” on page 56 for more information.

Note: Dwell time must not be set to zero for sequencing to function.

Sequencing cameras using the front panel:

Select the camera where you want to start sequencing. Press the Seq button on the front
panel to start sequencing. Press it again to stop sequencing.

Sequencing cameras using the mouse:

Select the camera where you want to start sequencing. Right-click the mouse and select

Start Sequence to start the sequencing. Right-click again and select Stop Sequence to

stop sequencing.

Live view toolbar

The live view toolbar in live view lets you quickly access regularly used commands. Position the
cursor over a video image and left- click the mouse. The toolbar appears (see Figure 8 on page

31).

30 TruVision DVR 44HD User Manual

Chapter 5: Live view

: Freeze the live image of the selected camera. Although the image pauses, time and date

Figure 8: Live view toolbar

Table 9: Description of the live view toolbar icons

Icon Description

Pause

information does not. The system clock continues to run.

Start Manual Recording: Start/stop manual recording.
The icon is red when manual recording is enabled. See “Recording schedule” on page 88 for

information on setting up this function.
Instant Playback: Playback the recorded video from the last five minutes. If no recording is

found, then there was no recording made in the last five minutes.
Click the icon and select the desired camera. Click OK.
See “Modify the instant replay duration” on page 90 For more information.
Audio On: Enable/Disable audio output. The audio option must already have been setup in the

Display menu.

Snapshot: Capture a snapshot of a video image. The image is saved on the unit. See “Search
snapshots” on page 47 for more information.

PTZ Control: Enter PTZ control mode.
See “Configure PTZ settings” on page 73 for more information.

Digital Zoom: Enter digital zoom. See “Digital zoom” on page 32 for further informat ion.

Image Settings: Enter the image settings menu to modify the image lighting levels. There are

two options:

Preset Mode: These are preconfigured image lighting levels. Select one of the four options

depending on current lighting conditions:

- Standard: Use in standard lighting situations.

- Indoor: Use indoors .

- Dim Light: Use when the light level is low.

- Outdoor: Use when outdoors. The contrast and satur ati on va lues are high.

Customize: Modify brightness, contrast, saturation, and hue values. Click Restore to restore

image settings to previous values.
Click Restore to restore image settings to previous values. Click Default to ret urn to defa ult

values.
These settings can also be modified from the Camera Setup > Image menu (see page “Image

settings” on page 64.

Auxiliary Focus: Automatically focus the camera lens for t he sharpest picture.

Lens Initialization: Initialize the lens of a camera with a motorized lens, such as PTZ or IP

cameras. This function helps to maintain lens focus accuracy over prolong periods of time.

TruVision DVR 44HD User Manual 31

Chapter 5: Live view

Icon Description

Close Toolbar: Close the toolbar.

Digital zoom

You can easily zoom in or out of a camera image in live view mode and playback using the
digital zoom command. The zoom command magnifies the camera image four times. See
Figure 9 below.

Figure 9: Digital zoom window

To quickly zoom in/out on a camera image:

1. Left-click the mouse on the desired camera. The live view toolbar appears.

2. Click the digital-zoom icon. The digital view window appears.

3. Left-click the mouse and drag the red square to the area of interest, or press the arrow
buttons on the front panel to position the red square. The selected area is magnified.

4. To exit digital zoom, right-click the mouse.

PTZ preset and tours

When in live view you can quickly call up the list of existing presets, preset tours and shadow
tours by using the front panel, remote control, mouse and keypad.

32 TruVision DVR 44HD User Manual

Chapter 5: Live view

1.

2.

3.

4.

5.

6.

Front panel Press Enter. PTZ control panel appears.
Mouse Left-click the mouse on the desired camera image. The live view toolbar appears. Click the

PTZ control icon to enter PTZ mode. The PTZ control panel appears.
Remote control Press the OK button. The PTZ control panel appears.
Keypad Press the Enter button on the keypad. For further information on using the KTD-405

keypad, see Appendix E “KTD-405 keypad” on page 144.

If the display was in multiview format, it changes to full-screen format for the selected camera.
See Figure 10 below for a description of the PTZ control panel.

Figure 10: PTZ control panel

Table 10: Description of the PTZ control panel

Name Description

Directional pad/auto-scan

buttons
Zoom, focus, and iris Adjusts zoom, focus and iris.
PTZ movement Adjusts the speed of PTZ movement.
Toolbar

Select PTZ command Displays the desired function from the scroll bar: camera, preset, preset

Controls the movements and directions of the PTZ. The center button is
used to start auto-pan by the PTZ dome camera.

Turns on/off camera light.
Turns on/off camera wiper.

Zoom area.
Centers the PTZ dome camera image. This command is not

supported on all PTZ dome cameras.
Jumps to the home position.

tour or shadow tour.

Exit Exits the PTZ control panel.

TruVision DVR 44HD User Manual 33

Chapter 5: Live view

To call up a preset:

1. In live view, le ft-click the mouse and select the PTZ control icon in the quick access toolbar.
The PTZ control panel appears. Select the desired camera from the toolbar.

– Or –
On the front panel, select the desired camera and press Enter to call up the quick access

toolbar. The PTZ control panel appears.

2. Scroll the toolbar to Preset and double-click the desired preset from the list. The camera
immediately jumps to the preset position.

To call up a preset tour:

1. In live view, le ft-click the mouse and select the PTZ control icon in the live view toolbar. The
PTZ control panel appears. Select the desired camera from the toolbar.

– Or –
On the front panel, select the desired camera and press Enter to call up the live view

toolbar. The PTZ control panel appears.

2. Scroll the toolbar to Tour and double-click the desired preset tour from the list. The camera
immediately carries out the preset tour movement.

To call up a shadow tour:

1. In live view left-click the mouse and select the PTZ Control icon in the live view toolbar. The
PTZ control panel appears. Select the desired camera from the toolbar.

– Or –
On the front panel, select the desired camera and press Enter to call up the live view

toolbar. The PTZ control panel appears.

2. Scroll the toolbar to Shadow Tour and double-click the shadow tour from the list. The
camera immediately carries out the shadow tour movement.

34 TruVision DVR 44HD User Manual

Chapter 6

Playback functionality

The recorder lets you quickly locate and play back recorded video. There are four ways to play
back video:

 Instant playback of the most recently recorded video
 24-hour playback of one day’s recorded video
 Search video by specific time, events, motion detection, bookmarks, or snapshots (see

Chapter 7 “Searching files” on page 43 for further information)

The recorder continues to record the live view from a camera while simultaneously playing back
video on that camera display. You must have the access privilege to play back recordings (see
“Customize a user’s access privileges” on page 115 for more information).

Overview of the playback view

It is easy to manage playback from the playback window.
The playback video can be set up to display a time/date stamp for evidentiary purposes (see

“Camera OSD” on page 63).
The playback windows for 24-hour playback and for the results of a search are slightly different.

TruVision DVR 44HD User Manual
35

Chapter 6: Playback functionality

insertion.

Figure 11: Playback window (24-hour playback shown)

1. Playback viewer.

2. Camera panel. Select the cameras for
playback. Move the mouse over the area to
display the list of cameras available.

3. Calendar panel.
Blue: Current date
Green/Yellow/Red: Recordings available
on the recorder.

4. Playback control toolbar. See Figure 12
on page 37 for more information.

5. Time bar: Time of actual playback. This is only
displayed in 24-hour playback.

6. 24-hour recording progress bar: This bar
displays how much of the 24-hour period has
been recorded.

7. Recording type: Description of the color coding
of recording types that appear in the playback
progress bar. Green indicates constant
recording. Red indicates alarm recording. Yellow
indicates motion recording. Pale green indicates
manual recording. Pale blue indicates text

The playback control toolbar

It is easy to manually control playback using the playback control toolbar. See Figure 12 on
page 37 below.

Note: The playback control toolbar does not appear for instant playback.

36 TruVision DVR 44HD User Manual

Chapter 6: Playback functionality

1

2

3

4

5

6
7

Figure 12: Playback control toolbar (Search playback example shown)

Description

. Audio and video control toolbar:

/ Audio on/off.

/ Start/stop a video clip during playback. Sections of a recording can be saved to an external

storage device.

Add default bookmark.

Add customized bookmark.

Bookmark management.

Click to see the list of bookmarks and their times. They can be renamed or deleted.

Digital zoom.

Click to enter the digital zoom function. Click again to exit. See “Digital zoom in playback” on page
41 for more information.

Smart search for motion detection.

Click to enter the motion search view.

Archive files.

. Playback control toolbar:

Reverse play the recording. Click again to pause.

Stop playback. Time displayed is 00:00:00.

Play recording.

Fast forward playback by the configured skip time (default is 30 seconds).
Reverse playback by the configured skip time (default is 30 seconds).

Decrease playback speed: Options available are: ½ speed, ¼ speed, 1/8 speed, single frame.

Increase playback speed. Options available are: 2X speed, 4X speed, 8X speed, 32X speed.
Play previous file/day/event recording.
Play next file/day/event recording in the search result.

. Recording type: Description of the color coding of the five recording types that appear in the playback

progress bar. Green indicates continuous recording. Yellow indicates motion detection. Blue indicates text

insertion. Pale green indicates manual recording. Red indicates alarm recording.
. Call up the Search window to search for recorded video files.
. Hide the playback control toolbar.
. For 24-hour playback mode, quit playback and return to live view.

For playback from search mode, quit playback and return to the search window.

. Playback bar: This bar displays the playback recording. It indicates in color the type of recording.

Continuous recording is shown in Figure 12.

TruVision DVR 44HD User Manual 37

Chapter 6: Playback functionality

8

the cursor is a ball. The actual playback time of the ball position and how much playback

Name

1

2

3

4

5

for more

6

7

Description

. Timeline: Allows you to jump forwards or backwards in time. The timeline moves left (oldest video) to right

(newest video). Click a location on it for where you want playback to start.

In 24-hour playback, the cursor shows the actual time.

In search playback,

has already played are also displayed.

Playback mouse menu

You can quickly access playback options by placing the cursor on a playback image on-screen
and clicking the right-button of the mouse. The playback pop-up menu appears (see Figure 13
below). The list of options available depends on the type of playback.

Figure 13: The playback pop-up menus

24-hour playback: Search result playback:

Description

. Camera Select a camera for playback.
. Video Search Return to the Search window.
. Digital Zoom Enter the digital zoom function for the sele cted ca mera . See “Digital zoom in playback”

on page 41 for more informati on.

. Show Text Overlay Hide or display text overlay. This option is only available via the browser. See “Text

overlay” on page 133 for more information.

. Skip Time Modify the playback skip time. See “Playback speed and sk ip time” on page 40

information.
. Control Panel Hide or display the playback control toolbar.
. Exit Return to live view or video search.

Instant playback

Use the live view toolbar to perform instant replay of a predefined period (default time is five
minutes). This can be useful to review an event that has just happened. Only one camera at a
time can be selected.

38 TruVision DVR 44HD User Manual

Chapter 6: Playback functionality

You can modify the playback period in the Instant Replay Duration menu. See page 90 for
further information.

To instantly replay recorded video:

1. In live view mode, left-click the mouse on the desired camera image. The live view toolbar
appears. Click the Instant Playback icon .

2. Click the Channel icon and select the desired camera from the drop-down list. Click

OK.

Playback starts immediately. The Instant Playback scroll bar appears under the selected
camera.

3. Click Pause on the toolbar to pause playback.
Click Play to restart playback.
Click Stop to stop playback and return to live view.

24-hour playback

Use this option to access one day of video recordings for the selected camera. Playback starts
at midnight and runs for the 24-hour period. 24-hour playback is shown in full-screen view. See
Figure 13 on page 38 for a description of the playback control toolbar.

• Using the mouse:

1. In live view mode right-click the mouse on the desired camera image. In the mouse toolbar,
click 24-hour Playback.

The playback screen appears. By default, the camera is in full-screen mode.

2. To select more than one camera for synchronous playback or to select playback from a
different day, move the mouse to the right edge of the screen. The camera list and calendar
appear. Check the desired cameras and/or another day. Up to 8 cameras can be selected.

Playback starts immediately you have selected the camera and times.

Note: A message appears if there are no recordings found during this period.

TruVision DVR 44HD User Manual 39

Chapter 6: Playback functionality

3. Use the playback control toolbar to manually control playback.

4. Click Exit to return to li ve view.
– Or –
Right-click the mouse and click Exit from the mouse menu to return to the previous window.

• Using the front panel:

1. Select the camera for playback and press the Play button. Playback from the selected
camera starts immediately.

Note: Synchronous playback is only available using the mouse. If live view was showing

multiview, only the camera in the top-left channel on screen will be played back.

2. To select a different camera for playback, press the numerical button of the desired camera.

3. Press Live to return to live view.

Playback speed and skip time

Use the direction buttons on the front panel to modify the playback speed, and to jump forwards
or backwards.

The default skip time is 30 seconds. However, you can easily change it.

To set the playback skip time:

1. In playback mode, right-click the mouse and click Skip Time on the pop-up menu. The Skip
Time menu appears.

2. Select a skip time between 10 and 300 seconds. The default skip time is 30 seconds.

To change the playback speed:

From the front panel:

Press the left and right buttons to speed up and slow down recorded video.

From the playback window using the mouse:

Click and to speed up and slow down recorded video.

To skip forwards or backwards during playback:

From the front panel:

Press the up and down buttons to jump recorded video forwards and backwards by a set skip
time.

From the playback window using the mouse:

Click and to jump recorded video forwards and backwards by a set skip time.
— Or —
Click a location on the timeline for where you want playback to start.

40 TruVision DVR 44HD User Manual

Chapter 6: Playback functionality

Play back frame-by-frame

You can play back a selected video at different speeds. This allows you to carefully examine an
event frame-by-frame as it happens.

The current frame rate is shown on the right of the playback control toolbar.

To play back frame-by-frame:

• Using a mouse:

1. In playback mode click the Speed Down button in the playback control toolbar until the
speed changes to single frame.

2. Click the Pause button to advance the video frame by frame.

• Using the front panel:

1. In playback mode move the left direction button to left to scroll down through the speed
changes until single frame.

2. Press Enter to advance the video frame by frame.

Digital zoom in playback

You can zoom in on an image during playback to see it in greater detail. There are two ways to
perform digital zoom in playback.

To digitally zoom-in during playback:

1. In playback mode, right-click the mouse and select Digital Zoom in the pop-up menu.
— Or —
Click the Digital Zoom icon in the playback control toolbar.
The playback control toolbar disappears. The digital zoom window appears.

2. Left-click the mouse and drag the red square in the digital zoom window to the area of
interest, or move the joystick on the front panel to position the red square. The selected
area is magnified.

3. Right-click the mouse to quit the digital zoom mode and return to full-screen playback
mode. The playback control toolbar reappears.

Create bookmarks

You can bookmark the important scenes in a recorded file for later reference.
Bookmarks flag the start of a scene. Up to 64 bookmarks can be saved in a video file. There

are two types of bookmarks:

TruVision DVR 44HD User Manual 41

Chapter 6: Playback functionality

• Default bookmark : All default bookmarks have the same generic name, “BOOKMARK”.

• Customized bookmark : The bookmark is given a name for easy identification. The

same name can be used for several bookmarks.

You can search both types.

To create a bookmark:

1. Open a 24-hour playback window or the playback window from a search result.

2. In the playback recording, click the timeline bar where you want the bookmark to be. The
green time line jumps to this position. Click the button for the type of bookmark you want,
and enter the bookmark name if required.

In the playback recording from a search, click the scroll bar where you want the bookmark
to be. The scroll bar ball jumps to this position. Click the button for the type of bookmark you
want, and enter the bookmark name if required. The bookmark is saved.

3. Click the bookmark management button to see the list of bookmarks saved. The name
of a bookmark can be edited. The bookmark can also be deleted.

42 TruVision DVR 44HD User Manual

1

Chapter 7

Searching files

This chapter describes how to search and playback recorded videos as well as search them by
time, events, bookmarks, and snapshots.

Search video menu

You can easily search and play back recorded videos by time and date, events, bookmarks,
and snapshots. Recordings from both analog and IP cameras are searched.

Figure 14: The Search menu

Description

.

The Search window has five submenus that allow you to carry out different searches by theme:

Time and date: Search all video by time and date of recording.
Event: Search only event recorded files. Files can be searched by alarm inputs, motion detection, text

insertion, or intelligent alarms.
Bookmark: Search recorded files with bookmarks.

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Chapter 7: Searching files

2

3
4

5

Description
Snapshot: Search snapshots.
Disk analysis: The recorder can run a disk analysis to get a broader sense of the video data stored on the

HDD. This video data can include alarms, events, video loss, and more. Recorded video cannot be retrieved
from this window.

. Motion Search: Search for motion events i n a r ecor ding.
. Go: immediately access archived footage for the start and end time shown. See “Search and play back

recordings by time and video type” on page 45 for further information.
. Search: Call up Search result list. See below for further information.
. Exit: Return to live view.

Search results

A search will usually produce a list of files, which may extend to several pages. The files are
listed by date and time. The most recent file is listed first. You can then select a file to play it
back. See Figure 15 on page 44 for an example of a search.

Only one file can be played back at a time.

Figure 15: Example of a search result list

1. Click to playback the selected video.

2. Click to lock recording to prevent it from being
overwritten.

Search for motion events in playback

1. In playback mode, click the ‘Smart’ icon or click the “Motion Search” button in the
Search menu. The motion search view opens. By default the central area of the view
already has a motion detection zone marked.

2. In the motion search view, click one of the icons in the toolbar to mark the area in which the
recorder needs to search for motion.

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Chapter 7: Searching files

Description

1. Click to call up the previously used line to detect motion. If you want to reposition or change the line, click
the delete icon and draw a new line. See “Line crossing detection” on page 66 for further information.

2. Click to call up the previously used quadrilateral shape to detect motion. If you want to rep osit ion or
change the shape, click the delete icon and draw a new shape. See “Intrusion detection” on page 68 for
further information.

3. Draw a rectangle modify the size of the motion detection area in the view.

4. Select full-screen motion detection.

5. Delete the motion function selected.

6. Start motion search.

7. Exit motion search.

8. Click to retrieve the motion events.
The standard playback view opens, containing all recordings for the period of time selected.

Motion events are shown in blue in the time bar. Click on the time bar to skip from one
motion event to the next.

Motion recording period (includes pre and post event

recording periods) Motion event

Search and play back recordings by time and video type

You can search recorded video by time and video type, such as continuous recordings, motion,
alarms, and all recordings. Video can be played back simultaneously across several cameras.

To search archived video files:

1. In live view right-click the mouse on the desired video pane and select Search Video. The
Search menu appears.

2. Select the desired cameras, record type, file type as well as start and end times of the
recording.

3. Click Search. The list of search results appears.

4. Click to play back the search results:

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Chapter 7: Searching files

To immediately access archived footage:

1. In the Search menu, click the “Time & Date” tab.

2. Select the desired cameras, record type, file type as well as start and end times of the
recording. Up to eight cameras can be selected.

3. Click Go. The simultaneous playback of up to eight cameras for the indicated time will start.

To search for motion:

1. In the “T ime & Date” search menu, select the desired camera, record type, file type as well
as start and end times of the recording. Only one camera can be selected.

2. Click Motion Search. The motion search view opens.

3. In the motion search view, mark the area in which the recorder needs to search for motion.
Use the motion search toolbar to select full screen, remove full screen selection, start
motion search and exit motion search.

4. Click to retrieve the motion events.
The standard playback view opens, containing all recordings for the period of time selected.

Motion events are shown in blue in the time bar. Click on the time bar to skip from one
motion event to the next.

Search and playback recordings by ev ent

You can search recorded video by event type: motion, text insertion, intelligent alarms, and
alarm input.

To play back search results:

1. In live view right-click the mouse on the desired video pane and select Search Video. The
Search menu appears.

2. In the Search menu, click the “Event” tab.

3. Select the desired event type as well as start and end times of the recording.

4. Select the desired alarm inputs or channels.
If you selected “Intelligent Alarm” as the event type, select the required IP cameras.

5. Click Search. The list of search results appears.

6. Select the desired video from the list.

7. In the search results window, you can:

- Click Play to playback the footage

- Click Archive to archive results

- Click Details to display more information about an event.
Note: You can modify the pre- and post-play periods of a recording.

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Chapter 7: Searching files

Search bookmarked recordings

For information on creating bookmarks, see “Create bookmarks” on page 41.

To search for a bookmark:

1. In live view right-click the mouse on the desired video pane and select Search Video. The
Search menu appears.

2. In the Search menu, click the “Bookmark” tab.

3. Select the desired cameras as well as start and end times of the recording to be searched.
Also select the type of bookmark to be searched.

If searching for customized bookmarks, enter a keyword from the bookmark name.
Click Search. The list of bookmarks appears.

4. Select the desired bookmark from the list.

5. Select a bookmark and do one of the following:
Click the Edit button to edit a bookmark’s name.

- Or ­Click the Delete button to delete a bookmark.

- Or ­Click the Play button to play back a bookmark.

Search snapshots

You can search video snapshots. See “Live view mouse menu” on page 28 on how to create
snapshots.

To search for snapshots:

1. In live view right-click the mouse on the desired video pane and select Search Video. The
Search menu appears.

2. In the Search menu, click the “Snapshot” tab.

3. Select the desired cameras as well as start and end times of the recording to be searched.

4. Click Search. The list of snapshots appears.

5. Select a snapshot to see it in the thumbnail window. Click its Play button to see it in full­screen mode.

6. When in full-screen mode, move the cursor to the right edge of the window to see the
complete list of snapshots found in the search. Click their Play buttons to see them in full­screen mode.

7. To see a slideshow of all the snapshots found, click the  or  buttons on the snapshot
toolbar to sequence forwards or backwards through the shots.

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Chapter 7: Searching files

Log search

You can open video footage from the results of a log search. Refer to “Search the system log”
on page 121 for more info rmation.

Disk analysis

The recorder can run a disk analysis to get a broader sense of the video data stored on the
HDD. This video data can include alarms, events, video loss, and more. However, you cannot
access video for playback.

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Chapter 8

Archiving files

Archive recorded files on an external device such as USB flash drive, USB HDDs or a DVD
burner. You must be in live view to archive video. Access to archive commands may require a
password.

Before starting to archive files, ensure that you have the backup device connected to the
recorder. It can be detected automatically by the recorder.

Note: The recorder supports USB DVD and USB HD on the front and back USB ports.

Archive files

There are two ways to archive files:
Quick Archive button: Quick archive lets you archive recorded files quickly by using the

Archive button on the front panel. The recorder then downloads all the recorded files on the unit
to fill the available memory space on the media. This option is not available via the mouse.

Search results window: In many search results windows there is an “Archive” button. Click it
to bring you to the archive window of the selected video in the search result.

Quick Archive

To archive recorded video using Quick Archive:

1. Insert the backup device into the recorder.
If using a USB memory drive, insert the device into the USB port on the front panel. If using

a digital video disk (DVD) or an eSATA drive, insert the disc into the DVD drive. If more than
one media type is found in the recorder, the USB device takes precedence over the others.

2. Press Archive on the front panel or remote control to open the quick archive window.

3. Click Start or press Archive on the front panel again. The unit starts to download all the
files listed.

Note: If there is a capacity limitation on the backup device, only the most recent files will be
backed up.

A message will appear to confirm when the download is complete.

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Chapter 8: Archiving files

1.

Select one of the storage media for archiving. If the backup device is not recognized:

2.

3.

4.

5.

6.

7.

8.

9.

Create a new folder on the backup device. Files from the recorder can be archived to

10.

11.

12.

Archive menu

You can insert a mini-USB hub to the USB port to attach a mouse for navigation or a USB drive
for archiving. However, the unit may not support all types of USB hubs.

The Archive options available may depend on the type of backup device selected.

Figure 16: Example of an archive menu

Function Description

Device name

• Click the Refresh button

• Reconnect device

• Check for compatibility from vendor
Refresh Refresh the search results if any parameters have been modified.
Name Files found on the backup device are listed.
Delete Click to delete a selected file from the backup device.
Play Click to play selected file.
Free space Free space available on the backup device is displayed.
Seal disc Select to prevent other files being recorded onto the disc.
Include Player Select to automatically include the Player tool when archiving files.
New folder

a specific folder.
Format Format the USB/eSATA drive.
Archive Start downloading selected files onto the backup device.
Cancel Cancel search and return to previous menu.

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Chapter 8: Archiving files

Searching and playing back recorded video

1. In live view, press the Search button on the front panel.
– Or –
In live view, right-click the mouse to call up the mouse menu. Click Search Video.
Note: If you are not already logged into the recorder you will have to enter your username

and password.

2. The search window appears. Select the desired cameras, record type, file type as well as
the start and end times of the recording. A maximum of eight cameras can be selected.

3. Click the Go button.

4. The playback window appears. To change the speed and direction of playback:
Front panel: Press the left and right arrows on the front panel to speed up and slowdown

playback. Press the Playback button to reverse playback.
Mouse: In the playback toolbar on the bottom of the window, click and buttons to

speed up and slowdown playback. Click on the timeline to jump forwards or backwards in
time.

Exporting video recordings

You can export a complete archive file that covers the entire period recorded (A), or you can
clip one or more segments of interest in the file and just export the clips (B).

A. Archiving the entire video file

1. Search for the desired recorded video. See “Searching and playing back recorded video”
above.

2. Connect a CD/DVD or USB device to the recorder.

3. Front panel: Press the Archive butt on on the front panel during playback.
Mouse: Click the Archive button in the playback window.

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Chapter 8: Archiving files

4. The Archive window appears. Under Device Name, select the storage media used for
archiving.

5. Check Include Player (or Player Backup depending on the recorder model) to include the
Player tool with the archived files.

6. Click Archive to export the currently selected video file.

Note: This will archive the recording file recording file currently being used.

B. Archiving clippe d video files

You can export video that spans several recording files and/or days. The system automatically
cuts the exported video files at midnight. If a recorded file runs over midnight, it will be cut into
two files – pre and post-midnight. The clipped video will be exported as recording files.

You can clip the segments of a video file that are of interest to you and export those.
The exported video files can be merged in TruVision Player (see “Using TruVision Player” on

page 53.

Using the front panel:

1. Find the footage required before midnight using the playback process (start and end times
should not cross midnight).

2. Connect a CD/DVD or USB device to the recorder.

3. Front panel: Press the Archive button on the front panel during playback.
Mouse: Click the Archive button in the playback window.

4. The Archive window appears. Under Device Name, select the storage media used for
archiving.

5. Check Include Player (or Player Backup depending on the recorder model) to include the
Player tool with the archived files.

6. Click Archive to export the currently selected video file.

Note: This will archive the recording file recording file currently being used.

Using the mouse:

1. During playback, locate the desired footage (the start and end times should cross midnight).

2. Click the Start Clipping button at the start of the desired time that you want clip.

3. Fast forward or drag the time bar to the end of playback.

4. Click the Stop Clipping button .

5. Connect a CD/DVD or USB device to the recorder.

6. Click the Archive button. A pop-up box appears asking if you want to save the video clips.
Click Yes.

7. The Clips Archive window appears listing all video clips saved. Select the desired clips and
click Archive.

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Chapter 8: Archiving files

8. The Archive window appears. Under Device Name, select the storage media used for
archiving.

9. Check Include Player (or Player Backup depending on the recorder model) to include the
Player tool with the archived files.

10. Click Archive to export the currently selected video file.

Note: This will archive the recording file currently being used.

Exporting video recordings via TruVision Navigator

TruVision Navigator allows you to export a single recording file per camera. Exported video files
from TruVision Navigator need to be viewed using the TruVision export file tool.

1. In the playback window, drag the blue seek triangle in the Controller timeline to locate the
desired time frame of the video segment.

2. Slide the green and red markers of the video segment to adjust the time frame of the
segment as required.

Note: The selected time frame can apply to multiple cameras.

3. Click the Video button to move the selected video segment to the Collector.

4. In the Collector, select the desired video thumbnails to export.

5. Click Browse and select the destination of the export file.
All selected video thumbnails will be exported as a single file.

6. Click the Export Now button.

Using TruVision Player

Playing back vide o using TruVision Player

Use the standard file player software, TruVision Player, to play back the archived video on your
PC. It is downloaded automatically from the recorder when archiving files onto a backup device.

Note that in some cases a limited file player is included in the recorder. If so, when opening the
file player on your PC, the software will prompt a message stating that a full version of the
player is available for download from our website.

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Chapter 8: Archiving files

You can include multiple files in the TruVision Player playlist. Double-click the desired video file
from the list and click the Start button. When the first file finishes, the next file will automatically
start.

Merging video file s in TruVision Player

1. Add the exported video files to TruVision Player,

2. Click the menu icon and select Tool > Merge.

3. The Merge window appears. Click Add File to add the files you want to merge onto a
selected video file. Under Output Setting, select the video file to which you want to add the
files.

4. Click OK.

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Monitor Video Format

Chapter 9

Display settings

Use the Display Settings menu to modify how the camera images appear on screen.

Display settings

Use the Display Settings menu to adjust the settings related to the local monitor output of the
recorder, such as selecting the main and event monitors, multiview layout, display the monitor
time bar, sequence dwell time options, and enable or disable the local audio output. See
Figure 17 below.

Figure 17: Display Settings window

Table 11: Description of the Display setup window

Option Description

1.

TruVision DVR 44HD User Manual 55

The recorder can support NTSC or PAL video output. The video standard used

is auto detected but can be manually changed.

Chapter 9: Display settings

Picture Setting

down list: Standard, Bright, Soft, or Vivid,

BNC Output Brightness

Resolution

Display Status Icons

Timebar Transparent
Enable Timebar

Video Output Interface

Default View

Sequence Dwell Time

monitor before moving to the next camera during sequencing. Default is off (“No

Enable Audio Output

Event Monitor

Event Full Screen
Dwell Time

Set the length of time during which an image is displayed on the event monitor in

Alarm Full Screen Monitoring
Dwell Time

an image is displayed on the event monitor in

Option Description

Modify the video standard used to PAL or NTSC, and click Apply.

2.

3.

4.

5.

6.

7.

8.

9.

Define the desired output mode.

Select one of the options from the drop­and click Apply.

Modify the video output brightness.

Adjust the scroll bar point to the desired level and click Apply.

Define the resolution of the selected monitor.

Select one of the options from the drop-down list and click Apply. The selected
resolution must be the same as that of the monitor.

Define whether the status icons are displayed. Default is Enable.

Select the transparency of the monitor output time bar on screen relative to the

background to make the time bar easier to read.
Check the box to enable/disable. Default is Disable.

Select whether the monitor output time bar appears on screen.

Check the box to enable/disable. Default is Enable.

Select the desired video output interface to apply: Main BNC or VGA/HDMI.

Default is VGA/HDMI.

The factory default multiview format displays all channels (2x2 layout for the 4-

channel TVR 44HD and 4x4 layout for the 8/16-channel TVR 44HD).

10.

11.

12.

13.

14.

Select which monitor will be the event monitor showing full screen monitoring in

Set the length of time for which a camera image is displayed on the selected

Switch”).

Select whether to hear audio from cameras in both live and playback mode.

However, in order to be able to hear audio in playback, you must enable the
audio output setting. Default is Disable.

Check the box to enable/d is ab le audio outp ut .

case of events: HDMI/VGA, or Main BNC. Default is Main analog.

Monitoring

full screen in case of an event. Default is 10 seconds.
Set the length of time during which

full screen in case of an alarm. Default is 10 seconds.

Layout

The Layout window allows you to define the layout of each of the different views as they are
shown when selecting the different live views or the sequencing order.

The cameras are sequenced in numeric order by default. You can change the order of the
cameras for all monitors.

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: Display settings

The camera order in the different views is consistent. This means that if Channel 2 is the first
camera shown in the single camera view then it will also be the top left camera of the 4-channel
view.

You can switch the channel of a camera with that of another camera in the system. This lets
you, for example, have the images of camera 1 appear on channel 10, and the images of
camera 10 appear on channel 1. This feature is useful when you want to watch the sequence of
images from specific cameras so that they are next to each other on-screen.

See Figure 18 below. Each video tile displays both the order of the camera on screen and the
camera number.

Figure 18: Camera layout window

Multiview layout
selection bar

Camera order in
the sequence

Camera number
selection

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Chapter 10

Camera setup

Use the Camera Setup menu to configure analog and IP cameras. You can also configure the
camera OSD, snapshots, recording settings, motion detection, privacy masking, camera
tampering, PTZ configurations and V-stream settings.

Note: Not al l settings are available for IP cameras. For advanced IP camera settings, please
consult the IP camera web browser interface.

Supported IP cameras

The recorder supports the following IP cameras:

 HD-TVI technology cameras (HD and Full HD)
 Standard analog cameras
 TruVision IP cameras at HD and full HD resolution

Analog camera setup

The recorder can support up to 16 cameras depending on the model, which can be a mix of
analog and IP cameras. By default, all camera channels in the recorder are analog. You need
to disable an analog camera in order to add an IP camera.

You can quickly see an overview of all the analog cameras and their status in the Analog

Camera Overview screen (see Figure 19 on page 59). The number of cameras displayed

depends on the recorder model. You can also select a camera to live view the image.
When an analog camera is enabled or disabled, the system must reboot for the changes to take

effect.

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Chapter 10: Camera setup

recorder model).

an IP camera.

Figure 19: Overview of analog cameras window (8-channel recorder model shown)

List of all the analog channels (number depends on

Disable an analog camera in order to add

Click to live view the selected analog camera.

To enable or disable an analog camera:

1. From the menu toolbar, click Camera Setup > Analog Camera Overview.

2. In the Status section, check the boxes of the cameras that you want to enable. Uncheck
those you want to disable in order to add an IP camera.

3. Click Apply to save the changes.

4. A pop-up message will appear asking if you want to reboot the system. Click Yes.

IP camera status

The IP camera status menu allows you to add, edit and remove cameras to the recorder, as
well as update the cameras’ firmware.

The maximum number of IP cameras that can be connected depends on the number of analog
cameras enabled. You may need to disable an analog camera to add an IP camera.

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Chapter 10: Camera setup

IP camera list

Manual Add

Add the selected cameras from the search results list to the recorder system without

Device Search/Add

Upgrade
Delete

Refresh

Figure 20: IP camera window

Table 12: Description of the IP camera window

Option Description

1.

2.

3.

4.

5.

6.

This shows the list of IP cameras added to the recorder. The camera information

shown is: Camera No., Status, Edit, Advanced Set, Live View, Camera Name, IP
Camera Address, Manage Port, Protocol, Device Model, Serial Number, and
Firmware.

modifying the camera configuration .

Search the network for available IP cameras. Add an IP camera to the recorder

system.

Upgrade IP camera software. Insert USB flash drive in the recorder and select the

upgrade file. The camera will automatically reboot once the software is upgraded.

Delete the selected IP camera from the list.

Update the information displayed on a camera in the recorder device list.

To automatically add an IP camera:

1. From the menu toolbar, click Camera Setup > IP Camera Status.

2. Click Device Search/Add to search for any supported IP cameras located in the recorder
LAN. The

Device Search/Add pop-up window appears.

3. Check the boxes of the cameras that you want to add to the recorder.

4. Click Add to add the selected cameras to the list of devices in the recorder. Click Done
when complete in order to return to the main window.

The cameras are added to the end of the list of devices.

5. To test if a camera connection is operational, select the desired camera from the list of
devices connected to the recorder and click Live. A pop-up window should appear showing
the camera’s live view.

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Chapter 10: Camera setup

Note: If cameras still have default settings, they might have the same IP addresses. This
creates an IP conflict. Use the Edit button to assign a different IP address to each camera.
Ensure that for each camera to successfully connect the cameras.

To manually add an IP camera:

1. From the menu toolbar, click Camera Setup > IP Camera Status.

2. Click Manual Add. I n the pop-up window, enter the camera details such as the IP camera
address/domain, protocol, management port, user name and password. Click OK.

The camera is added to the end of the list of devices.

Note: Only one camera can be manually added at a time.

Camera recording settings

To configure recording settings:

1. From the menu toolbar, click Camera Recording Settings.

2. Select the camera you want to configure.

3. Configure the following recording settings (options available depend on the camera model):

• Stream Record Mode: Select one of the stream types to configure the recording

parameters of that record mode: Main Stream (TL-Hi) (default), Main Stream (TL-Lo),
Main Stream (Event), Main Stream (Alarm), or Substream.

• Stream Type: Select the type of stream to record, either video or video and audio.

• Resolution: Select the resolution of the recording. Options include: 1920*1080 (1080P),

1280*720 (HD720P), 960*576 (960H), 704*576 (4CIF), 640*480 (VGA), 352*288 (CIF).

• Bitrate Type: Select Variable (default) or Constant. If “Variable” is selected, the

bandwidth can vary depending on video quality and the bandwidth required. If
“Constant” is selected the video streaming is always at the maximum bit rate selected.

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Chapter 10: Camera setup

• Video Quality: Select the quality at which to record. If “Constant” is selected as the bit

rate type, this option is unavailable.

If a low video quality is selected, the image quality is poorer and the bandwidth required

is reduced thereby allowing recording over a longer period of time.

• Frame Rate: Select the recording frame rate.

• Max. Bitrate mode: Select the general (Default) or customized option.

• Max. Bitrate (kbps): If the customized maximum bit rate mode was selected, enter the

value here. It must be between 32 and 4096 kbps. It is calculated from the frame rate
and time required. Default is 1792.

• Pre Event: This is the time the camera starts recording before the event. Select the

time in seconds from the list to start pre-recording before the event. Defau lt is 5
seconds.

The maximum pre-recording times available depend on the constant bit rate. See

“Maximum storage times” in the appendix.

• Post Event: This is the time the camera continues to record after the event. Select the

time in seconds from the list to stop post-recording after the event. Default is 5 seconds.

• Auto Delete (day): Select the number of days after which recorded video from the

specified camera is permanently deleted from the HDD. A “day” is defined as the 24­hour period from when the auto delete mode (ADM) was set.

The maximum number of days that can be set is 9999. However, the actual number of

days permitted depends on the HDD capacity. If the value is set to ‘0’, the option is
disabled. Default is disable.

• Redundant Record/Capture: Select the camera to be used for redundancy. Default is

disable. See “HDD redundancy” on page 106 for more information.

• Record Audio: Enable to record sound with the images. Default is Enable.

4. Click Apply to save the settings.

5. If you want to save these parameters to another camera, click Copy and select the camera
in the pop-up window that appears. Click OK and return to the main window.

6. Click Apply to save the settings.

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Chapter 10: Camera setup

Snapshots

You can define the image quality and resolution of snapshots for each camera. Snapshots can
be taken at any time during live view or playback, or can be created when an alarm occurs and
sent by email or sent to an FTP server.

To configure snapshots:

1. From the menu toolbar, click Camera Setup > Snapshots.

2. Select the desired camera.

3. Select the snapshot resolution from the drop-down list.
Select QCIF, CIF, 4CIF, or Maximum. Maximum is the maximum available resolution from

the camera. For analog cameras, this is the maximum available resolution in the camera.
For IP cameras, this is the resolution being recorded.

4. Select the snapshot quality from the drop-down list (low, medium or high).

5. Click Apply to save the settings.

6. To copy the settings to other cameras, click Copy and select the desired cameras. Click

OK.

7. Click Exit to return to live view.

Camera OSD

The recorder lets you configure which information is displayed on-screen for each individual
camera.

The on-screen display (OSD) settings appear in live view mode and include the camera name,
time and date. They are part of the image and are therefore also recorded.

To configure the OSD settings:

1. From the menu toolbar, click Camera Setup > Camera OSD.

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Chapter 10: Camera setup

2. Enter a name for the camera (1), if required. The name can have up to 32 alphanumeric
characters.

3. Check the Display Name (2), Di spl ay Date (3), and Display Day (4) boxes to display the
camera name, date, and week.

4. Select a date format and a time format (5).

5. Select how you want the camera information displayed (6).
Select one of the options from the drop-down list. Default is non-transparent/non-flashing.

• Transparent & Flashing

• Transparent & Not flashing

• Non-transparent & Flashing

• Non-transparent & Not flashing

6. To change the size of the OSD font displayed, select one of the options from OSD Font (7).

7. There are two colored text boxes in the camera view window; one for the camera name (red
box) and the other for the date/time (yellow box). Using the mouse, click and drag a text box
to the display position (8).

8. To copy the settings to other cameras, click Copy and select the desired cameras. Click

OK.

9. Click Apply to save the settings and then click Exit to return to live vie w.

Image settings

The Image tab allows you to adjust image settings for each individual camera channel.
You may need to adjust the camera image depending on the location background in order to

get the best image quality.
The system has image settings for frequently encountered lighting conditions; Standard, Indoor,

Dim Light and Outdoor. You can also manually adjust the brightness, contrast, saturation, hue
and saturation values.

You can modify the digital noise reduction (DNR) value to improve image quality. This function
removes image noise from a video signal, which can be more pronounced in low light
conditions.

Note: These options can also be modified from the image settings button on the live view
toolbar (see “Live view toolbar” on page 30).

To adjust display settings:

1. From the menu toolbar, click Camera Setup > Image.

2. Select the camera for which to adjust the video image settings (Standard, Indoor, Dim Light,
or Outdoor).

3. Adjust the brightness, contrast, saturation, hue, sharpness and digital noise reduction
values by dragging each scroll bar.

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Click the Default button to return image setting values to the default position.

4. Click Apply to save the settings and then click Exit to return to live vie w.

Motion detection

The motion detection menu allows you to enable or disable motion detection for each camera,
as well as create motion grids, set the sensitivity of the motion detection and link motion
detection to a specific action.

To set up motion detection:

1. From the menu toolbar, click Camera Setup > Motion Detection.
Areas covered by the red grid are sensitive to motion detection.

2. Select the camera to detect motion. Each camera must be set up individually.

3. Check Enable Motion Detection. If this is not enabled, motion will not be recorded.

4. Select the areas on-screen to be sensitive to motion.
Click and drag the mouse cursor across the window to deselect areas sensitive to motion

detection.

Click Full Screen to activate the whole screen or Clear to clear the screen.

5. Set the sensitivity level.
Drag the Sensitivity scroll bar to the desired sensitivity level. Default is 3.

6. Specify the target size.
In the Target Size option, specify how many grid squares must be activated before motion is

detected. Enter a value between 0 and 255 squares. Default is 1 square.

7. Select the cameras that will start the motion recording schedule once motion is detected.
Click Actions. The Actions window appears. Click the Trigger Channel tab and select the

cameras that will record when a motion alarm is triggered. Click Apply to save the settings.

8. Select the arming schedules for motion detection.

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In the Actions window, click the Arming Schedule tab and select the day of the week and
the time periods during the day when motion can be recorded. You can schedule up to eight
time periods in a day. Default is 24 hours.

Click Apply to save the settings. Click Copy to copy the settings to other days of the week.

Note: Time periods defined cannot overlap.

9. Link the corresponding action to motion detection.
In the Actions window, click the Actions tab to define the method by which you want the

recorder to notify you of the alarm (see page 95 for the list of alarm notification types
available). “Notify Alarm Host” is the default selection. More than one option can be
selected.

Click Apply to save settings.

10. Click OK to return to the motion detection settings window.

11. Click Exit to return to live view.

Line crossing detection

This function can be used to detect people, vehicles and objects crossing a pre-defined line or
an area on-screen. The line crossing direction can be set as unidirectional or bidirectional.
Unidirectional is crossing the line from left to right or from right to left. Bidirectional is crossing
the line from both directions.

If you want to change a drawn line, you must delete it and then redraw it. However, when using
the browser, you can move and rotate the line to the new desired position.

A series of linkage methods can be triggered if an object is detected crossing the line.

Figure 21: Line crossing dete ction window

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Full

image in live view mode. For alarms that are triggered simultaneously,

Enable Alarm Audio

Notify Alarm

To define line crossing detection:

1. From the menu toolbar, click Camera Setup > VCA(SMD) > VCA.

2. Select the camera to detect line crossing mot ion. Each camera must be set up individually.

3. Under “Type”, select Line Crossing Detectio n and check Enable.

4. Under “Line”, select the desired line number. You can configure up to four different lines for
a camera.

5. Under “Detection”, select the motion direction as A<-> B, A->B, or B->A from the drop down
menu (3):

A<->B: When an object moves across the pre-defined line in both directions, it is detected
and an alarm is triggered.

A->B: Only an object crossing the pre-defined line from the A to the B side can be detected
and trigger an alarm.

B->A: Only an object crossing the pre-defined line from the B to the A side can be detected
and trigger an alarm.

6. Set the sensitivity level between 1 and 100. Default is 50.
Note: Click Restore to return the value to default.

7. To set a line, click . The cursor changes to a pen symbol. Click where you want the line
to start on screen and click again where you want the line to stop. A blue line appears on
screen.

Note: Click to delete the line.

8. Specify the channels triggered when a line crossing detection alarm is triggered. Click

Settings > Trigger Channel and check the cameras that will start recording.

9. Specify the schedule during which a line crossing detection alarm can be triggered. Click

Settings > Arming Schedule. Select the day of the week and the time.

10. Specify the action when a line crossing detection alarm is triggered. Click Settings >

Actions and check one or more response methods.

-screen Monitoring When an alarm is triggered, the monitor (VGA or HDMI) displays an

images display one at a time every 10 seconds (default dwell time).
Change the desired sequence dwell time under Display
Settings>Display>Sequence Dwell Time. When the alarm stops,
cycling of the images stops and you return to live view mode.

Trigger an audible beep when a line crossing detection alarm is

detected.

Host Send an exception or alarm signal to remote management software

when a line crossing detection alarm occurs.

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Chapter 10: Camera setup

Send Email

for further information. If you want to

Upload Snapshot to FTP

Capture the image when an alarm is triggered and upload the picture

To upload the snapshot to FTP and NAS when motion detection or an

Trigger Alarm Output

Send an email to a specified address when there is a line crossing

detection alarm.
Note: You must configure email settings before enabling this option.

See “E-mail settings” on page 83
send the event snapshot together with the email, check the “Attached
Snapshot” option.

to NAS or FTP server.
Note: To upload the snapshot to NAS, you must first configure the

NAS settings. See “Add a network storage system” on page 112 for
further information.
To upload the snapshot to an FTP, you must first configure the FTP
settings. See “Configure an FTP server to store snapshots” on page

84.

alarm input is triggered, you must also enable Upload Snapshots to
FTP under the alarm input actions. See “Alarm noti fic ation types” on
page 95 for further information.

Trigger external alarm outputs when an event occurs. Check “Select

All” or each individual alarm output.
Note: This option is only supported by cameras that support alarm

output.

11. Click Apply to save changes.

12. Click Exit to return to live view.

Intrusion detection

You can set up an area in the surveillance scene to detect when intrusion occurs. If someone
enters the area, a set of alarm actions can be triggered.

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Figure 22: Intrusion de tection window

To define line crossing detection:

1. From the menu toolbar, click Camera Setup > VCA(SMD) > VCA.

2. Select the camera to detect line crossing motion. Each camera must be set up individually.

3. Under “Type”, select Intrusion Detection and check Enable.

4. Under “Intrusion Region”, select the desired region number. You can create up to four
different regions for a camera.

5. Set the sensitivity level between 1 and 100. Default is 50.

6. Set the percentage level between 1 and 100. Default is 1.

7. Set the time threshold level between 1 and 10. Default is 0.
Note: Click Restore to return the sensitivity, percentage and time threshold values to

default.

8. To set a region, click . The cursor changes to a pen symbol.
Click where you want the region to start on screen and click two other points of the desired

region. A blue quadrilateral region appears on screen.
Click to select the full screen.

Note: Click to delete the line.

9. Specify the channels triggered when a line crossing detection alarm is triggered. Click

Settings > Trigger Channel and check the cameras that will start recording. Click Apply

and OK.

10. Specify the schedule during which a line crossing detection alarm can be triggered. Click

Settings > Arming Schedule. Select the day of the week and the time.

11. Specify the action when a line crossing detection alarm is triggered. Click Settings >

Actions and check one or more response methods.

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Full

arms that are triggered simultaneously,

Enable Alarm Audio

Notify Alarm Host

Send Email

for further information. If you want to

send the event snapshot together with the email, check the “Attached

Upload Snapshot to FTP

To upload the snapshot to FTP and NAS when motion detection or an

Trigger Alarm Output

-screen Monitoring When an alarm is triggered, the monitor (VGA or HDMI) displays an

Send an email to a specified address when there is a line crossing

image in live view mode. For al
images display one at a time every 10 seconds (default dwell time).
Change the desired sequence dwell time under Displ ay
Settings>Display>Sequence Dwell Time. When the alarm stops,
cycling of the images stops and you return to live view mode.

Trigger an audible beep when a line crossing detection alarm is

detected.

Send an exception or alarm signal to remote management software

when a line crossing detection alarm occurs.

detection alarm.
Note: You must configure email settings before enabling this option.

See “E-mail settings” on page 83

Snapshot” option.

Capture the image when an alarm is triggered and upload the picture

to NAS or FTP server.
Note: To upload the snapshot to NAS, you must first configure the

NAS settings. See “Add a network storage system” on page 112 for
further information.
To upload the snapshot to an FTP, you must first configure the FTP
settings. See “Configure an FTP server to store snapshots” on page

84.

alarm input is triggered, you must also enable Upload Snapshots to
FTP under the alarm input actions. See “Alarm noti f icat i on ty pes” on
page 95 for further information.

Trigger external alarm outputs when an event occurs. Check “Select

All” or each individual alarm output.
Note: This option is only supported by cameras that support alarm

output.

12. Click Apply to save changes.

13. Click Exit to return to live view.

Privacy mask

You can define an area on screen to remain hidden from view and recording. For example, you
can choose to block the view of a camera when overlooking residential premises. This hidden
area is referred to as privacy masking. Privacy masking cannot be viewed in live view or
recorded mode, and appears as a black area on the video image.

Up to four privacy masks can be defined for one analog camera. For IP cameras, the amount of
privacy masks is determined by the amount supported by the camera.

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To setup a privacy mask:

1. From the menu toolbar, click Camera Setup > Privacy Mask.

2. Select the camera for which to set up privacy masking.

3. Check the Enable Privacy Mask box to enable the feature.

4. Set up the mask area. Up to four areas can be set.
Using the mouse, click and drag a privacy-mask box in the camera view window over the

desired area. You can set up to four areas for privacy masking. Masked areas are dimmed
and outlined in four different colors. Click Apply to save settings.

To delete a mask, check the desired mask and click Clear for that color mask.

5. To copy the settings to other cameras, click Copy and select the desired cameras. Click

OK.

6. Click Apply to save the settings and then click Exit to return to live vie w.

Camera tamper

You can setup the recorder to alert you when the camera view has changed such as when
someone has deliberately blocked the camera view by spraying paint on the lens or by moving
the camera. Tampering detection only applies when the whole image is covered and all light is
blocked. You cannot select a specific area of the camera screen to detect tampering.

Note: It is strongly recommended not to configure for video tampering when using PTZ dome

cameras.

To set up video tampering detection:

1. From the menu toolbar, click Camera Setup > Camera Tamper.

2. Select a camera to configure for video loss detection.

3. Check the Enable Tamper-proof box to enable the feature.

4. Select the tamper detection sensitivity level by clicking the sensitivity scroll bar. Higher
sensitivity is to the right of the bar.

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Chapter 10: Camera setup

5. Select the recording schedules for the tamper.
Click Actions and then select the Arming Schedule tab to select the day of the week and

the time periods during the day when motion can be recorded. You can schedule up to eight
time periods in a day. Default is 24 hours.

Click Apply to save the settings. Click Copy to copy the settings to other days of the week
and holiday period.

Note: The time periods defined cannot overlap.

6. Select the response method to an external alarm.
Click Actions and then select the Actions tab to select the method by which you want the

recorder to notify you of the alarm: Full-screen monitoring, Enable alarm audio, Notify alarm
host, Send email, and Trigger alarm output. See page 95 for the list of alarm notification
types.

Click Apply to save settings and then OK to return to the main window.

7. Click Exit to return to live view.

Restricted access camera

Restricted access cameras are cameras that are only visible to specific users.
There may be occasions when you want to control who can see a camera image on a local

monitor, such as if there is a camera located in a changing room. The recorder lets you select
which camera (or cameras) is not displayed on the local monitor unless the user is logged in
and has permission to view the camera images. A restricted access camera is not displayed on
screen when no user is logged in. Instead a person walking by sees a black screen. See
Figure 23 below.

Figure 23: Example of a restricted access camera image

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To set up a camera for a restricted access view:

1. From the menu toolbar, click Camera Setup > Restricted Access Camera.

2. Check which analog camera or cameras you want to have restricted access and click

Apply.

3. Click Exit to return to live view.

Configure PTZ settings

Use the PTZ Setup menu to configure only analog PTZ dome cameras. Each analog camera
must be set up individually. The cameras must be configured before they can be used.

Ensure that the PTZ dome cameras are correctly connected to the RS-485 port on the back
panel.

Note: If a camera does not work correctly after configuring the recorder, check the parameters

entered.

To configure PTZ dome camera settings:

1. Click the PTZ Control icon on the live view toolbar.
– Or –
From the menu toolbar, click Camera Setup > PTZ Setup.

2. Select the camera, baud rate, data bit, stop bit, parity, flow control, PTZ protocol and
address for the camera. See Appendix H “Default menu settings” on page 157 for the
default values.

Note: It is important to ensure that the settings correspond with those used in the PTZ

camera.

3. Click Copy to copy the settings to another camera, if required, and select the cameras.

4. Click Apply to save the settings and then click Exit to return to live vie w.

PTZ presets and tours

Presets are previously defined locations of an analog PTZ dome camera. It allows you to
quickly move the PTZ dome camera to a desired position. They are configured and modified
from the Camera Setup > PTZ Presets/Tours window (see Figure 24 below).

Tours are series of presets. Shadow tours allow you to record the manual movement of a PTZ
and follow the same tour at a later date.

Note:

Appendix G “Supported PTZ commands” on page 155 for the complete list of PTZ commands
available by camera protocol.

TruVision DVR 44HD User Manual 73

The PTZ dome camera used must be able to support a preset command. See

Chapter 10: Camera setup

1

2

3

4

Figure 24: PTZ configuration window

Table 13: Description of the PTZ configuration window

Name Description

. Save preset Saves preset.
. Call preset Calls up pre-existing preset.
. Shadow tour toolbar

. Preset tour toolbar

Starts recording the shadow tour.
Saves the shadow tour.
Starts the selected shadow tour.
Deletes the selected shadow tour.
Adds a step to a selected preset tour.
Starts the selected preset tour.
Stops the selected preset tour.
Deletes all the preset tour steps.
Scroll up the list.

Scroll down the list.

To set up a preset:

1. From the menu toolbar, click Camera Setup > PTZ Preset/Tours.

2. Use the directional, zoom, focus and iris buttons to position the analog camera in the
desired preset location.

3. Check Save Preset and enter a preset number. The preset is enabled and stored in the
camera.

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If the desired preset number is larger than the 17 numbers listed, click […]. The Preset
window appears. Select a preset number from the dropdown list and click the OK button to
save changes.

Note: Presets can be overwritten.

4. Click Exit to return to live view.

To call up a preset:

1. From the menu toolbar, click Camera Setup > PTZ Preset/Tours.

2. Check Call Preset and enter the preset number to call up. The camera immediately moves
to that preset position.

3. Click Exit to return to live view.

To delete a preset:

1. From the menu toolbar, click Camera Setup > PTZ Preset/Tours.

2. From the preset list, select a preset number, and click to delete the selected the preset.

3. Click Exit to return to live view.

To call up a preset tour:

1. From the menu toolbar, click Camera Setup > PTZ Preset/Tours.

2. Check Call Preset and enter the preset number to call up. The camera immediately moves
to that preset position.

3. Click Exit to return to live view.

To set up a preset tour:

1. From the menu toolbar, click Camera Setup > PTZ Preset/Tours.

2. Select the preset tour number.

3. In the preset tour toolbar, click to add a step to the preset tour. The Step window
appears. Select the preset number, dwell time and speed of the step. Click OK to save the
settings.

Note: A preset tour should have at least two presets.

4. Repeat step 3 to configure other steps in the preset tour.

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5. In the preset tour toolbar, click to call up the preset tour.

6. Click Exit to return to live view.

To call up a preset tour:

1. Click the PTZ Settings icon on the menu toolbar and select More Settings.

2. Select the desired preset tour from the list and click to start the tour. Click to stop
the preset tour.

3. Click Back to return to live view.

To delete a preset tour:

1. From the menu toolbar, click Camera Setup > PTZ Preset/Tours.

2. From the preset tour list, select a tour number and click to delete the selected the
preset tour.

– Or –
In the preset tour toolbar, click to delete all the preset tours.

3. Click Exit to return to live view.

To set up a shadow tour:

1. From the menu toolbar, click Camera Setup > PTZ Preset/Tours.

2. Select the shadow tour from the drop-down list.

3. To record a new shadow tour, click and use the directional buttons on the PTZ control
panel to move the camera along the desired path.

4. Click to save the shadow tour.
Note: The shadow tour can be overwritten.

5. Click Exit to return to live view.

To call up a shadow tour:

1. From the menu toolbar, click Camera Setup > PTZ Preset/tours.

2. Select the shadow tour from the list and click to start the tour. Click to st op the
shadow tour.

3. Click Exit to return to live view.

V-stream encoding

The V-stream shows all camera channels within one camera tile. V-stream is available for
remote use with the browser interface, mobile application, TruVision Navigator or third party
software implementation.

This feature is particularly useful if you have limited bandwidth available on a remote location
but still want to be able to view all camera tiles at once.

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Note: It is not recommended to use the V-stream feature when an analog monitor is used as a
main monitor because the analog main monitor and the V-stream use the same output.

To enable V-streaming:

1. Click the Display Settings > V-stream Encoding.

2. Check Enable V-stream Encoding.

3. Select the desired settings for frame rate and maximum bit rate (Kbps).

4. Click Apply to save the settings and Exit to return to live view.

To configure V-streaming:

The V-stream shows video on the recorder’s BNC output.

1. Click the Display Settings > Display > Video Output Interface and select Main BNC.

2. Under Default View, select the desired view format.

3. Under Sequence Dwell Time, select the desired camera sequence mode.
Note: Sequencing can only be done in single-view display mode.

4. Click the Display Settings > Layout > Video Output Interface and select Main BNC.

5. Select the desired sequence order of the cameras.

6. Click Apply to save the settings and Exit to return to live view.

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Chapter 11

Network settings

The Network settings menu allows you to manage all network related aspects of the recorder
including general network settings, DDNS, NTP synchronization, email setup and FTP server
setup.

Additionally, the Net Detect and Network statistics menus provide you with a useful and efficient
tool to analyze the behavior of the recorder on the network.

You must correctly configure your recorder’s network settings before using it over the
networking order to:

 Connect IP cameras to it
 Connect to the recorder over the LAN
 Connect to the recorder over the internet

Network settings

Note: As every network configuration may differ, please contact your Network Administrator or

ISP to see if your recorder requires specific IP addresses or port numbers.

To configure general network settings:

1. From the menu toolbar, click Network Settings > Network Settings.

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Chapter 11: Network settings

NIC Type

Enable DHCP

IPv4 Address

IPv4 Subnet Mask

IPv4 Default
Gateway

MAC Address

Preferred DNS
Server

Server Port

2. Enter the required settings:

Option Description

1.

2.

3.

4.

5.

Network interface card (NIC) is a device used to connect the recorder to a

network. Select the NIC type used from the drop-down list.
Default value is 10/100M self-adaptive for the 4 channel recorder and

10/100/1000M self-adaptive for the 8 or 16 channel recorders.

DHCP (Dynamic Host Configuration Protocol) is a protocol for assigning an IP

address dynamically to a device each time it connects to a network.
Check this box if you have a DHCP server running and want your recorder to

automatically obtain an IP address and other network settings from that server.
The DHCP server is typically available in your router.

Default value is Disable.

Enter the IP address for the recorder. This is the LAN IP address of the recorder.

Default value is 192.168.1.82.

Enter the subnet mask for your network so the recorder will be recognized within

the network.
Default value is 255.255.255.0 .
Enter the IP address of your network gateway so the recorder will be recognized

within the network. This is typically the IP address of your router. Consult your
router user manual or contact your ISP to get the required information on your
gateway.

Default value is 192.168.1.1.

TruVision DVR 44HD User Manual 79

6.

7.

8.

Displays the MAC address. The MAC address is a unique identifier of your

recorder and it cannot be changed.
Enter the preferred domain name server to use with the recorder. It must match

Use the server port for remote client software access. The port range is between

the DNS server information of your router. Check your router’s browser interface
or contact your ISP for the information.

1024 and 65535.
Enter the server port value. The default value is 8000.

Chapter 11: Network settings

Multicast IP

this option if you are using the multicast function. Some routers prohibit the use of

Enable Telnet

IPv6 Address 1

This is the IP address of the local network

IPv6 Address 2

IPv6 Default
Gateway

Enter the IPv6 address of your network gateway so the recorder will be recognized

MTU

Alternate DNS
Server

It must match the

HTTP Port

RTSP Service Port

The RTSP (Real Time Streaming Protocol) is a network control protocol designed

Total Bandwidth
Limit (Kbps)

bandwidth limit is a threshold you can set to limit the amount of

Option Description

9.

10.

11.

12.

13.

14.

15.

16.

Enter a D-class IP address between 224.0.0.0 to 239.255.255.255. Only specify

multicast function in case of a network storm.

For Technical Support purposes only. For security reasons, the Telnet port is

disabled by default.

Enter the IPv6 address for the recorder.

to which the recorder is connected.
Default value is fe80::240:3dff: fe7e:926f/64

When the recorder is connected to an external network (such as the internet), the

second IPv6 address is automatically assigned.

(bytes) Enter a value between 500 and 9676. Default is 1500.

Use the HTTP port for remote internet browser access.

within the network. This is typically the IP address of your router.

Enter the alternate domain name server to use with the recorder.
DNS server information of your router. Check your router’s browser interface or
contact your ISP for the information.

Enter the HTTP port value, which can be any port number that is not occupied.
The default value is 80.

17.

18.

for use in entertainment and communications systems to control streaming media
servers.

Enter the RTSP port value, which can be between1 to 65535. The default value is

554.
The total outgoing

outgoing bandwidth that is being handled by the recorder.

19. Click Apply to save the settings and Exit to ret urn to live view.

PPPoE settings

Although not usually used, you can connect the recorder directly to a DSL modem. To do this,
you need to select the PPPoE option in the network settings. Contact your ISP to get the user
name and password.

To configure PPPoE settings:

1. From the menu toolbar, click Network Settings > PPPoE.

2. Check the enable PPPoE box.

3. Enter your user name and password and confirm the password.

4. Click Apply and manually reboot the recorder to save the settings.

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DDNS settings

DDNS servers allow you to connect to your recorder using a fixed address. This fixed address
needs to be registered with a DNS service. The DDNS setup menu allows you to enable or
disable DDNS and to configure it us ing e zDDNS, No-IP or DynDNS.

Note: Some service providers block the default RTSP streaming port 554 used for video
streaming, so if you are not receiving video images over the internet, you may need to change it
to another value. See Appendix C “Port forwarding information” on page 137 for more
information. See “Port forwarding information” in the appendix for more information.

There are three DDNS providers to choose from:

• ezDDNS: A free-of-charge service included with your recorder and fully managed within the
recorder interface

• DynDNS: A third-party service where users need to apply for a DynDNS account on the
Dyn.com website.

• No-IP: A third-party service where users need to apply for a no-IP account on the no-ip.com
website

Figure 25: ezDDNS setup window

Note: You cannot have two recorders with the same host name.

To set up DDNS:

1. From the menu toolbar, click Network Settings > DDNS.

2. Check the Enable DDNS box to enable this feature.

3. Select one of the DDNS types listed:
ezDDNS: Click the Get URL button. The URL address to access the unit is displayed. If no

host name is specified, the DDNS will allocate one automatically.

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The maximum length for the host name field is 64 characters. This limit does not include
tvn-ddns.net. An example of a host name could be max64chars.tvr-ddns.net.

- Or ­DynDNS: Select DynDNS and enter the server address for DynDNS. In the recorder

domain name field, enter the domain name obtained from the DynDNS web site. Then enter
your user name and password registered in the DynDNS network.

For example:

Server address: members.dyndns.org
Domain: mycompanydvr.dyndns.org
User name: myname
Password: mypassword

- Or ­NO-IP: Enter server address (for example, dynupdate.no-ip.com). In the host name field,

enter the host obtained from the NO-IP web site. Then enter the user name and password
that are registered with the No-IP network.

4. Ask your ISP service provider for your DNS server address or look it up in the browser
interface settings of your router.

Go to Network Settings and enter the preferred and alternate DNS server addresses as
well as the default gateway address.

5. Click Apply to save the settings and click Exit to return to live view.

NTP server settings

A Network Time Protocol (NTP) server can also be configured on your recorder to keep the
date and time current and accurate.

Note: If the device is connected to a public network, you should use a NTP server that has a
time synchronization function, such as the server at the National Time Center (IP Address:

210.72.145.44) or europe.ntp.pool.org. If the device is setup in a more customized network,

NTP software can be used to establish a NTP server used for time synchronization.

To set up an NTP server:

1. From the menu toolbar, click Network Settings > NTP.

2. Check the NTP box to enable feature. It is disabled by default.

3. Enter the NTP settings:

• Interval (min): Time in minutes to synchronize with the NTP server. The value can be

between 1 and 10080 minutes. Default is 60 minutes.

• NTP Ser ver: IP address of the NTP server.

• NTP Port: Port of the NTP server.

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Option

E
User Name

Password

SMTP Server

SMTP Port

Enable SSL

Check the box to enable SSL if it is required by the SMTP server. This feature

Sender

Sender’s Address

Select Receivers

Receiver Name

Receiver’s Address

Include Snapshot

Interval

4. Click Apply to save the settings and click Exit to return to live view.

E-mail settings

The recorder can send email notifications of alarms or notifications through the network.

Note: Ensure that the DNS address has been set up correctly beforehand.

To configure email settings:

1. From the menu toolbar, click Network Settings > Email.

2. Enter the required settings.

Description

nable Server Authentication Check the box if your mail server requires authentication and enter the login

user name and password.

If the mail server requires authentication, enter the log in user name.

If the mail server require s authentication, enter the login pass w or d.

Enter the SMTP server’s IP address.

Enter the SMTP port. The default TCP/IP port for SMTP is 25.

is optional.

Enter the name of the sender of the email.

Enter the sender’s email address.

Select an email recipient. Up to three receivers can be selected.

Enter the name of the receiver of the email.

Enter the email address of the receiver.

Check the Attach JPEG File box if you want to send an email with attached

alarm images.

Select an interval range in the Interval box.

The interval range represents the time range in between the alarm images
being sent. For example, if you set the interval range at two seconds, the
second alarm image will be sent two seconds after the first alarm image

3. Click Test to the test email settings.

Note: We recommend that you test the email settings after entering values in the email

window.

4. Click Apply to save the settings and click Exit to return to live view.

Note: We recommend that you test the email settings after entering values in the Email

window.

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Chapter 11: Network settings

Configure an FTP server to store snapshots

You can upload your snapshots to an FTP server for storage.

Note: It is not possible to stream video to an FTP site.

To configure the FTP server settings:

1. From the menu toolbar, click Network Settings > FTP.

2. Check the Enable FTP box.

3. Enter the FTP server information.

4. Select the directory to use (root, parent, or secondary). If Parent or Secondary were
selected, select the desired options for them.

5. Click Apply to save the settings and click Exit to return to live view.

SNMP settings

SNMP is a protocol for managing devices on networks. When you enable SNMP in the menu,
network management systems can retrieve recorder status information from the recorder via
SNMP.

When you set the trap address and trap port in the recorder menu to the network management
system’s IP address and port number, and set up the network management system as trap
receiver, trap notifications (such as startup) are sent from the recorder to the network
management system.

Before configuring this function, you must first install the SNMP software.

To configure SNMP protocol settings:

1. From the menu toolbar, click Network Settings > SNMP.

2. Check the Enable SNMP box.

3. Enter the required settings.

4. Click Apply to save the settings and click Exit to return to live view.

UPnP settings

The recorder supports UPnP (Universal Plug and Play). This feature lets the recorder
automatically configure its own port forwarding, if this feature is also enabled in the router.

You can select one of two methods to set up UPnP:
Automatic mapped type: The recorder automatically uses the free ports available that were

set up in the Network Settings menu.

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Manual mapped type: You enter the particular external port settings and IP addresses
required to connect to the desired router (see Figure 26 below).

Figure 26: UPnP auto configuration screen

To enable UPnP:

1. Connect the recorder to the router.
Note: The router must support UPnP and this option must be enabled.

2. From the menu toolbar, click Network Settings > UPnP.

3. Check the Enable UPnP box.

4. From Mapped Type, select Auto or Manual.
If Manual is selected, enter the external ports and IP addresses required. Click the Edit

icon to change the values.

5. Click Apply to save the settings and click Exit to return to live view.

Network status

You can easily check network traffic in order to obtain information about the recorder such as
its linking status, MAC address, MTU, sending/receiving rate, and NIC type.

The Network Detection window shows the network traffic between the recorder and your local
network.

You can also check the network connection status by testing its delay and packet loss.

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To check network traffic:

1. From the menu toolbar, click Network Settings > Net Detect. The Traffic window appears.
The information displayed is refreshed once a second.

To check network delay and packet loss:

1. From the menu toolbar, click Network Settings > Net Detect.

2. Under the section “Network Delay, Packet Loss Test”, select the NIC to use and enter the
destination address. Click Test.

The test result appears in a pop-up window.

3. If you need to check the current network parameters, click the Network button to get an
overview. The current values for NIC type, DHCP, IPv4 address, IPv4 subnet mask, IPv4
default gateway are shown as well as the preferred DNS server and alternate DNS server if
used.

The NIC Type and Enable DHCP options can be changed. Click Apply to save any
changes made and then click OK to return to the main window.

4. Click Exit to return to live view.

To check network status:

1. When all the network parameters have been set, click the Status button to confirm that all
parameters are operating correctly.

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Export network packet data

When the recorder is connected to a network, you can export the captured data packet to a
USB-flash drive, SATA/eSATA CD-RW and other local backup devices.

To export network packet data:

1. From the menu toolbar, click Network Settings > Net Detect.

2. Under the section “Network Packet Archive”, click Refresh to get a list of the local backup
devices available. Select one from the list.

3. Click Export. Up to 1M of data can be exported at a time.

4. Click Exit to return to live view.

Network statistics

You can easily check the bandwidth that is being used by remote live view and playback.

To check network statistics:

1. From the menu toolbar, click Network Settings > Net Stat..

2. The latest information is displayed on the bandwidth used by remote live view and playback
as well by Net Receive Idle and Net Send Idle. Click Refresh to update the information.

3. Click Exit to return to live view.

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Chapter 12

Recording

Use the Recording menu to define the camera recording schedules, modify the instant playback
duration, and to select the cameras for manual recording.

Recording schedule

Defining a recording schedule lets you specify when the recorder records video and which pre­defined settings are used. Each camera can be configured to have its own recording schedule.

The schedules are visually presented on a map for easy reference. See Figure 27 below for a
description of the recording schedule window.

Figure 27: Description of the r ecording schedule window

1. Camera. Select a camera.

2. Schedule time. Represents the 24-hour cycle duri ng whic h a schedu le is sel ected.

3. Schedule map. There are eight days to select: Sunday (Sun), Monday (Mon), Tuesday (Tue),
Wednesday (Wed), Thursday, (Thu), Friday (Fri), Saturday (Sat), and Holiday (if enabled)..

4. Recording type. There are five types of recording to select, which are color-coded:
 TL-Hi (Dark green): High quality time lapse. Records high quality video.

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 TL-Lo (Bright green): Low quality time lapse. Records low quality video. This could be used, for

example, for night recordings when few events or alarms are expected. Saving the video in low
quality helps save resources on the HDD.

 Event (Yellow): Records only events, such as motion detection and POS/ATM text insertion.
 Alarm (Red): Records only alarms.
 None (Grey): No recording during this period.

5. Edit button. Click to modify schedules and to copy schedules to other days of the week.

6. Timeline. There is a 24-hour time line for each day. Up to eight recording periods can be scheduled
during the 24-hour peri od.

7. Copy button. Click to copy schedules between cameras.

Define a schedule from the recording sche dule window

To set up a daily recording schedule:

1. Select a camera.

2. Check the Enable Recording box to indicate that video from this camera is to be recorded.

3. Click a record type in the legend to activate that record type. The cursor changes to a pen.

4. Drag the pen cursor across desired hours and days in the schedule overview to mark those
times with that specific record mode. To mark areas with a different record type, click on a
different record type to activate it.

5. Click Apply to save the settings and Exit to return live view.

Define a schedule from the Edit menu

To set up a daily recording schedule:

1. From the menu toolbar, click Recording > Recording Schedule.

2. Select a camera.

3. Check the Enable Recording box.

4. Click Edit. The following window is displayed:

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Chapter 12: Recording

5. Select the day of the week (1) for which you want to set up the schedule.
You can define a different schedule for each day of the week.

6. Set the start and end time for recording.
Define a time period by entering a start (left column) and end (right column) time. You can

schedule up to eight time periods. Click All Day to record all day.
Note: Time periods defined cannot overlap.

7. Select a recording type.
This setting instructs the recorder to begin recording when an alarm is triggered. The

recording type can be based on time and triggered by motion detection and/or an alarm. If
set to TimeLapse (TL-Hi or TL-Lo), the recorder records continuously.

8. Click Apply to save settings.

9. Repeat steps 4 to 8 for other days of the week or to copy the schedule settings to another
day.

To copy the current schedule settings to another day of the week, click Copy. Select the
number of the day of the week to which to copy the schedule. Click OK to save changes
and return to the Edit window.

10. Repeat steps 4 to 9 for the other cameras.

11. Click Apply to save the settings and OK to return to the schedule window.
The recording schedule window appears showing the schedule selected (see Figure 27 on

page 88 for an example).

Modify the instant replay duration

The live view toolbar in live view lets you quickly replay recorded video for a preprogrammed
period. You can easily change this preprogrammed time period. See page 30 for more
information on the live view toolbar.

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: Recording

To modify the preprogrammed time of this instant replay, go to Recording > General. Select
one of the times from the drop-down list (5, 10, 20, or 30 minutes) and click Apply. Default is 5
minutes.

Manual recording

The recorder lets you manually record video during live view. This can be useful if you know
that the recorder is not currently recording and you see something of interest on a camera
screen that should be recorded.

Once a manual recording is started, the recording continues until it is manually stopped. If an
alarm occurs during a manual recording, the alarm recording has priority over the manual
recording. If a scheduled recording is already in progress when a manual recording is started, it
continues to record as scheduled.

You can check to see if a camera is recording manually by looking at the icon on the live view
toolbar. The icon is red when manually recording. Default is off.

There are two ways to start and stop a manual recording:

Use the live view toolbar

You can start/stop manual recording for each camera individually. Position the cursor over a
camera image and left- click the mouse to display the live view toolbar. Click the manual
record icon to start or stop manual recording. The icon is red when recording.

Use the configuration menu

This option lets you select more than one camera at a time. Go to Recording > Manual

Recording to access the manual recording menu and check the boxes of the cameras to

start or stop manual recording.

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Chapter 13

Alarm and event setup

This chapter describes the alarm and event setup menu and provides more information on the
different types of alarms and connected responses.

Set up alarm inputs

The recorder can be configured to record when an alarm is triggered by an external alarm
device (for example, PIR detector, dry contacts…) “A” inputs are marked A for Analog and are
physical inputs on the recorder. “D” inputs are marked as D for Digital and are physical inputs
on the IP cameras.

To set up external alarms:

1. From the menu toolbar, click Alarm & Event Setup > Alarm Input.

2. Select the alarm input number of a camera, which corresponds to the connector on the back
panel of the recorder, and enter the name of the input, if required.

3. Select the alarm input type, NO (normally open) or NC (normally closed). Default is NO.

4. Check the Enable Alarm Input box and click Actions to set up the rules for the cameras to
be triggered, their alarm schedules, method of alarm notification and PTZ linking function.

5. Select the cameras to be triggered when an external alarm is detected.
Check the Actions button. In the Actions window that appears, click the Trigger Channel

tab and then select the cameras to be triggered for recording when an alarm is detected.
Only analog cameras can be selected. Click Apply to save the settings.

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6. Select the recording schedules for the external alarm.
In the Actions window, click the Arming Schedule tab and select the day of the week and

the time periods during the day when motion can be recorded. You can schedule up to eight
time periods in a day. Default is 24 hours.

Click Apply to save the settings. Click Copy to copy these settings to other days of the
week.

Note: The time periods defined cannot overlap.

7. Select the response method to an external alarm.
In the Actions window, click the Actions tab to define the method by which you want the

recorder to notify you of the alarm. Select one or more of the six notification types. See
“Alarm notification types” on page 95 for a description of these alarm notification methods.

Click Apply to save the settings.

8. Select the PTZ camera function required in response to an external alarm.
In the Actions window, click the PTZ Linking tab. Select the PTZ camera and enter the

preset, preset tour or shadow tour that is triggered when the alarm is detected.

Click Apply to save the settings.

9. Click OK to return to the alarm input window.

10. Click Exit to return to live view.

Set up alarm outputs

You can connect the recorder to an alarm system, such as a siren or intrusion system, which is
then activated when an alarm is triggered. You can select how long the alarm signal remains
active as well as schedule when alarm outputs can be triggered.

“A” inputs are marked A for Analog and are physical inputs on the recorder. “D” inputs are
marked as D for Digital and are physical inputs on the IP cameras.

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To set up an alarm output:

1. From the menu toolbar, click Alarm & Event Setup > Alarm Output.

2. Select the alarm output.

3. Select a timeout option between 5 and 600 seconds or select “Manually Clear”.
The timeout setting lets you define how long an alarm signal remains active after the alarm

has ended. If you select Manually Clear, the alarm signal remains active until it is manually
acknowledged by pressing the alarm button on the front panel or remote control (see
“Triggering or clearing alarm outputs manually” below).

4. Select the recording schedules for the alarm output.
Click the Actions button and select the day of the week and the time periods during the day

when motion can be recorded. You can schedule up to eight time periods in a day. Default
is 24 hours.

Click Apply to save the settings. Click Copy to copy the settings to other days of the week
and holiday period.

Note: The time periods defined cannot overlap.

5. Click OK to return to the alarm output window.

6. Click Copy to copy these settings to other cameras, if required, and then click Apply to
save the changes.

7. Click Exit to return to live view.

Manual trigger

The manual trigger menu allows you to manually trigger outputs of the recorder.

To trigger or clear alarm outputs manually:

1. From the menu toolbar, click Alarm & Event Setup > Manual Trigger.

2. Select the desired alarm output and click the following buttons:
Trigger / Clear: Trigger an alarm output or stop an alarm output. As there is only one alarm

output available, the “Trigger All” button just triggers the one output.
Clear All: Stop all alarm outputs at once.

3. Click Exit to return to live view. The alarm is silenced.

- Or -
Press the Alarm button on the front panel or remote control. The alarm is silenced.

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Buzzer settings

When an alarm is triggered by the system or a camera, the recorder can be set up to respond
with a warning buzzer. The buzzer time is the time that it takes for the recorder to time-out the
buzzer when a continuous alarm occurs. For example, when a physical alarm input is
continuously triggered, the buzzer will time out after the time specified.

Select Alarm & Event Setup > Buzzer Settings and select a buzzer time limit for the system
and camera alarms. Select Mute, 5 s, 10 s, 20 s, 30 s, 60 s, 120 s, 240 s, or Constant. Default
is mute.

Alarm notification types

When setting up the rules for alarm detection, you can specify how you want the recorder to
notify you about an alarm or event. You can select more than one notification type.

Not all notifications types are available for all types of alarms.
You can quickly check the system status by looking at the status LEDs on the front panel.
The alarm notification types are:

• Full-screen Monitoring: When an alarm is triggered, the monitor (VGA or HDMI) displays
an image in live view mode. For alarms that are triggered simultaneously, images display
one at a time every 10 seconds (default dwell time). You can set a different dwell time using
the Sequence Dwell Time setting under the Display Settings>Display window. When the
alarm stops, cycling of the images stops and you return to live view mode. This alarm option
must be selected for each channel where it is required.

• Enable Alarm Audio: Triggers an audible beep when a notification or alarm is detected by
the system or a c amera.

• Notify Alarm Host: Sends a signal to TruVision Navigator or other software applications
when an alarm or notification is detected.

• Send Email: Sends an email when an alarm or notification is detected. See “E-mail
settings” on page 83 for information on how to configure the recorder to send an email.

• Upload Snapshots to FTP: Capture the image when an alarm is triggered and upload the
picture to NAS or FTP server.

• Trigger Alarm Output: Triggers an alarm output or multiple alarm outputs when a
notification is detected for an external alarm. See “Types of system alarm notifications” on
page 96 for information on configuring an alarm output.

• Display Event Icon: When an alarm is triggered in the system, an icon appears on screen
to also alert you. See “Status information” on page 27 for further information.

• Event Priority: Define the priority between a text insertion event and a motion alarm if both
are triggered at the same time. Default is a motion alarm (Text In < Motion).

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Chapter 13: Alarm and event setup

To set up system notifications:

1. From the menu toolbar, click Alarm & Event Setup > Notification.

2. Select a system alarm notification type (see “Types of system alarm notifications” below).

3. Check one or more response method: Display event icon, event priority, enable alarm
audio, notify alarm host, send email, and trigger alarm output.

Note: The list of options available depends on the system alarm selected.

4. Repeat steps 2 and 3 for other system notification types.

5. Click Apply to save the settings.

6. Click Exit to return to live view.

Types of system alarm notifications

The different types of system alarm notifications are:

• HDD Full: All installed HDDs are full and will not record any more video.

• HDD Error: Errors occurred while files were being written to the HDD, there is no HDD

installed, or the HDD had failed t o initialize.

• Network Disconnected: Disconnected network cable.

• Duplicate IP Address Found: There is an IP address conflict with another system on the
network.

• Illegal Login: Wrong user ID or password used.

• Input/Output Video Standard Mismatch: This is a mismatch on the resolution that is set in

the recorder and what the camera is capable of supporting. For example, the recorder is
set to 1080p and the camera can only support 720p.

• Input/Recording Resolution Mismatch: There is a mismatch between the expected and
provided stream from the camera.

• Abnormal Record: HDD cannot record any more files. This could be due to the overwrite
option being disabled so recorded files are locked and cannot be deleted.

Detect video loss

Video may be lost if the camera develops a fault, is disconnected, or is damaged. You can set
up the recorder to detect video loss and trigger a system notification.

To setup video loss detection:

1. From the menu toolbar, click Alarm & Event Setup > Video Loss.

2. Select a camera to configure for video loss detection.

3. Check the Enable Video Loss Alarm box to enable the feature.

4. Clic k the Actions button to enter the Actions window.

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5. Set the arming schedule for detecting video loss.
Click the Actions tab and select the schedule of when you want video loss detection to be

enabled. The schedule can be set for all week or any day of the week with up to 8 time
periods per day. Click Apply to save the settings.

6. Select the alarm response method.
Click the Arming Schedule tab and select how you want the recorder to notify you of video

loss. Select: Full-screen monitoring, enable alarm host, send email, and trigger alarm host.
See page ““Types of system alarm notifications” on page 96 for the descriptions. Click

Apply to save the settings.

7. Click OK to return to the main window

8. Click Copy to copy these settings to other cameras, if required, and then click Apply to
save the changes.

9. Click Exit to return to live view.

Alarm host setup

If an alarm host is set, the recorder sends a signal to the host when an alarm is triggered. The
alarm host must have the TruVision Navigator server software installed.

To set up an alarm host:

1. From the menu toolbar, click Alarm & Event Setup > Alarm Host Setup.

2. Enter Alarm Host IP and Alarm Host Port values.
Alarm host IP represents the IP of the remote PC where the Network Video Surveillance

software installed. The alarm host port value must be the same as software’s alarm monitor
port. Up to three alarm hosts can be set. For each alarm host, the default port is 5001,
5002, and 5003.

3. Click Apply to save the settings.

4. Click Exit to return to live view.

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Chapter 14

Device management

This chapter describes how to:

 Set up the time and date of the recorder
 Select the recorder language and set up general system parameters such as the device

name, menu timeout period, and enable/disable password requirement

 Import/export configuration files
 Upgrade the firmware
 Set up holiday periods
 Enable text insertion
 Configure RS-232 settings

Time and date settings

You can set up the date and time that will appear on-screen as well as on time stamped
recordings. The start and end time of daylight saving time (DST) in the year can also be set.
DST is deactivated by default. See Figure 28 on page 99 for the Time settings screen.

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