Interlogix TVR-1508HD-4T, TVR-1508HD-2T, TVR-1504CHD-2T User Manual

TruVision DVR 15HD User Manual

P/N 1073201-EN • REV A • ISS 15DEC16

Interlogix is part of UTC Climate, Controls & Securit Technologies Corporation

Trademarks and

patents

Trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products.

Manufacturer

Interlogix 2955 Red Hill Avenue, Costa Mesa, CA 92626

Authorized EU manufacturing representative: UTC Fire & Security B.V. Kelvinstraat 7, 6003 DH Weert, The Netherlands

FCC compliance

TVR 15DHD only: Class A

a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipmen residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

FCC compliance

Class B: This equipment has been tested and found to comply with the limits for

a Class designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if n instructions, may cause harmful interference to radio communications.

There is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to rad reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•

FCC conditions

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference. (2) This Device must accept any interference received, including interference

that may cause unde

Canada

TVR 15DHD only

This Class A digital apparatus complies with CAN ICES Cet appareil numérique de la classe A est conforme à la norme CAN ICES

(A)/NMB

Canada

This Class Cet appareil numérique de la classe

(A)/NMB

y, a unit of United

-5923, USA

: This equipment has been tested and found to comply with the limits for

in a commercial environment. This equipment

t in a

B digital device, pursuant to part 15 of the FCC Rules. These limits are

ot installed and used in accordance with the

Reorient or relocate the receiving antenna. Increase the separati on bet ween t he equ ipment and receiver. Connect the equipment into an outlet on a circuit different from that to which

the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

-3 (A). B digital apparatus complies with CAN ICES-003 (B)/NMB-3 (B).

-3 (B).

sired operation.

/ TVR 15DHD seulement:

io or television

-003 (A)/NMB-3 (A).

-003

B est conforme à la norme CAN ICES-003

ACMA compliance

Notice!

Class B ITE is intended primarily for use in the d include:

•

Note

radio and television receivers may be expected within a distance of 10 apparatus concered.

TVR 15DHD only: Notice!

cause radio interference in which case the us er m a y be required to take adequate measures.

Certification

EU directives

This product and "CE" and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU.

2012/19/EU (WEEE directive)

disposed of as unsorted recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info.

2013/56/EU & 2006/66/EC (battery directive

that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbo lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info.

Contact information

For c www.utcfssecurityproducts.eu

This is a Class B product.

omestic environment and may

Equipment with no fixed space of use; for example, portable equipment

Telecommunication terminal equipment powered by a telecommunication

network

Personal computers and auxiliary connected equipment

: The domestic environment is an environment where the use of broadcast

m of the

ACMA compliance

This is a Class A product. In a domestic environment this product may

- if applicable - the supplied accessories too are marked with

: Products marked with this symbol cannot be

municipal waste in the European Union. For proper

): This product contains a battery

l, which may include lettering to indicate cadmium (Cd),

ontact information, see www.interlogix.com or

Content

Important information 5

Chapter 1 Product introduction 6

Product overview 6 Default settings to access the device 6

Chapter 2 Physical installation 8

Installation environment 8 Unpacking the recorder and its accessories 8 Back panel 9 Monitor connections 10 Rack mounting 11

Chapter 3 Getting started 12

Powering on the recorder 12 The startup wizard 13

Chapter 4 Operating instructions 15

Controlling the recorder 15 The front panel description 15 Using the mouse 19 Using the IR remote control 20 Menu overview 22

Chapter 5 Live view 26

Description of live view 26 Video output 27 Live view mouse menu 27 Single and multiview display mode 29 Sequencing cameras 29 Live view toolbar 29 Digital zoom 31 PTZ preset and tours 31

Chapter 6 Searching files 34

Advanced search video menu 34 Search recordings 35 Log search 38

Chapter 7 Playback functionality 39

Instant playback 39 Overview of the 24-hour playback view 40 24-hour playback 43 Playback speed and skip time 49 Play back frame-by-frame 49

TruVision DVR 15HD User Manual 1

Play back an archived file 50 View a snapshot 50 Digital zoom in playbac k 51 Create video clips 51 Create bookmarks 52 Lock playback files 52

Chapter 8 Archiving files 54

Archive files 54 Quick Archive 55 Archive files from search results 55 Archive video clips and locked files 57 Merge video files in TruVision Player 58 Export video recordings via TruVision Navigator 59

Chapter 9 Display settings 60

Display settings 60 Layout 61

Chapter 10 Camera setup 63

Supported IP cameras 63 Configure the signal input channel 63 IP camera status 64 Camera recording settings 67 Snapshots 69 Camera OSD 70 Image settings 71 Motion detection 72 Privacy mask 73 Camera tamper 74 VCA setup 75 Configure PTZ settings 76 PTZ presets and tours 77 V-stream encoding 80 Call-up the TruVision HD-TVI came ra OSD menu 81

Chapter 11 Network settings 83

Network settings 83 PPPoE settings 85 DDNS settings 86 NTP server settings 87 Email settings 88 SNMP settings 89 UPnP settings 89 Network status 90 Export network packet data 91 Network statistics 92 Port forwarding 92

2 TruVision DVR 15HD User Manual

Chapter 12 Recording 93

Recording schedule 93 Modify the instant playback duration 40 Manual recording 96

Chapter 13 Alarm and event setup 97

Set up alarm inputs 97 Alarm response actions 98 Set up alarm outputs 99 Manual trigger 100 Buzzer settings 100 Alarm and event notification 100 Video loss 103 Alarm host setup 103 Intrusion integration alarm reporting 104 TVRMobile push notifications 108

Chapter 14 Device management 111

Time and date settings 111 General recorder settings 113 Configuration files 114 Upgrade system firmwar e 115 Holiday schedules 115

Chapter 15 Storage management 118

HDD status information 118 Storage mode 119 S.M.A.R.T. settings 122 Bad sector detection 122

Chapter 16 User management 124

Add a new user 124 Customize a user’s access privileges 125 Local configuration settings 125 Remote configuration s etti ng s 126 Camera configuratio n sett ings 126 Delete a user 127 Modify a user 127 Change the Admin password 128

Chapter 17 System information 129

View system information 129 Search the system log 132

Chapter 18 Using the web browser 135

Internet Explorer users 135 Access the web browser 136 HTTPS settings 136

TruVision DVR 15HD User Manual 3

Web browser live view 137 Control a PTZ dome camera via the web browser 139 Play back recorded video 140 Search for event logs 141 Configure the recorder via the browser 142

Appendix A Specifications 147 Appendix B PTZ protocols 150 Appendix C Port forwarding information 151

Seeking further assist a nc e 151

Appendix D Supported PTZ commands 153 Appendix E Default menu settings 156

Index 168

4 TruVision DVR 15HD User Manual

Important information

Advisory messages

Advisory messages alert you to conditions or practices that can cause unwanted results. The advisory messages used in this document are shown and described below.

WARNING: Warning messages advise you of hazards that could result in injury or loss

of life. They tell you which actions to take or to avoid in order to prevent the injury or loss of life.

Caution: Caution messages advise you of possible equipment damage. They tell you

which actions to take or to avoid in order to prevent the damage.

Note: Note messages advise you of the possible loss of time or effort. They describe how to avoid the loss. Notes are also used to point out important information that you should read.

TruVision DVR 15HD User Manual 5

Chapter 1

Product introduction

Product overview

This recorder is a full featured and scalable tribrid digital video recording system that can store, display, search, export and manage video from up to 16 analog, HD analog, or IP cameras. It provides integration with the UTC portfolio of security solutions, and offers a seamless product experience within the TruVision brand.

The TVR 15HD series can be configur ed and oper at ed t hr oug h its on-screen display (OSD), web browser, mobile applications, TruVision Navigator software, or third party software using the TruVision SDK.

The recorder can be fully managed by the TruVision Navigator software, which is ideal for most commercial applications. Its easy and intuitive web browser interface enables remote configuration, viewing and searching of video on any TruVision recorder.

Note: Models are shipped with the power cords for their region.

Default settings to access the device

Default user names and passwords

See Table 1 on page 7 for the list of default user names and passwords. Go to Chapter 16 “User management” on page 124 for further in for ma ti on.

6 TruVision DVR 15HD User Manual

Chapter 1: Product introduction

User

Administrator Operator

Guest

HTTP port: 80

Server/Client software port: 8000

Table 1: Default user names and passwords

Description

There can only be one administrator.

The user name is admin. The name cannot be modified. The default password is 1234.

The default user name is “operator”.

The default password is 4321.

The default user name is “guest”.

The default password is null.

Note: The default passwords should be changed for security reasons.

Default network settings

The network settings are:

• IP address - 192.168.1.82

• Subnet mask - 255.255.255.0

• Gateway address - 192.168.1.1

• Ports: When using the browser: RTSP port: 554

When using TruNav: RTSP port: 554

Go to “Using the web browser” on page 135 for further information.

TruVision DVR 15HD User Manual 7

Chapter 2

Physical installation

This section describes how to install the recorder.

Installation environment

When installing your product, consider these factors:

• Ventilation

• Temperature

• Moisture

• Chassis load

Ventilation: Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. Ensure that the location planned for the installation of the unit is well ventilated.

Temperature: Consider the unit’s operating temperature (-10 to +55 ºC, 14 to 131 °F) and noncondensing humidity specifications (10 to 90%) before choosing an installation location. Extremes of heat or cold beyond the specified operating temperature limits may reduce the life expectancy of the recorder. Do not install the unit on top of other hot equipment. Leave 44 mm (1.75 in.) of space between rack-mounted DVR units.

Moisture: Do not use the unit near water. Moisture can damage the internal components. To reduce the risk of fire or electric shock, do not expose this unit to rain or moisture.

Chassis: Equipment weighing less than 15.9 kg (35 lb.) may be placed on top of the unit.

Unpacking the recorder and its accessories

When you receive the product, check the package and contents for damage, and verify that all items are included. There is an item list included in the package. If any of the items are damaged or missing, please contact your local supplier.

8 TruVision DVR 15HD User Manual

Chapter 2: Physical installation

Items shipped with the product include:

• IR (infrared) remote control

• Two AAA batteries for the remote control

• AC power cords

• USB mouse

• Recorder

• CD with software and manuals

• TruVision DVR 15HD Quick Start Guide

• TruVision DVR 15HD User Manual (on CD)

• TruVision Recorder Operator Guide (on CD)

Back panel

The figures below show the back panel connections and describe each connector on a typical TVR 15HD digital video recorder. Details may vary for specific models.

Before powering up the recorder, connect the cameras and a main monitor for basic operation. Once all required connections are done, enter the relevant data in the setup wizard (see page 13).

Note: For every hardwired alarm input, connect one wire to the input connection with the alarm number label and one wire to a Ground connection (labeled G).

Figure 1: TVR 15HD/TVR 1516DHD back panel connections (16-channel models shown)

TVR 15HD model:

TruVision DVR 15HD User Manual 9

Chapter 2: Physical installation

the recorder model.

TVR 1516DHD model (EMEA only):

1. Connect up to 16 analog/HD-TVI cameras to BNC-type connectors (depends on the recorder model).

2. Connect one CCTV monitor (BNC-type connector).

3. Connect to a HDTV. The HDMI connection supports both digital audio and video.

4. Connect four audio inputs to RCA connectors.

5. Power switch (on/off).

6. Connect to a RS-232 device.

7. Connect to ground.

Monitor connections

8. Connect to an optional USB device such as a mouse, CD/DVD burner or HDD.

9. Connect to a VGA monitor.

10. Connect to speakers for audio output.

11. Connect to a network.

12. Connect to a RS-485 device such as a PTZ camera or a keypad.

13. Connect to the 12 VDC PSU (included).

14. Connect up to 16 alarm inputs (depends on the recorder model).

15. Connect up to four alarm outputs (depends on

The recorder supports up to 1920 × 1080 / 60 Hz resolution in VGA and HDMI. The monitor resolution should be at least 1024 × 768. Adjust your monitor accordingly to this resolution.

The VGA or HDMI monitor can be used as the main monitor of the recorder. The BNC video output can be used as event or alarm monitor.

10 TruVision DVR 15HD User Manual

Chapter 2: Physical installation

Rack mounting

TVR 15cHD is 1U & non rack mountable. TVR 1508/16HD and TVR1 516DHD are rack mountable using the rack mount ears delivered with the product. See Figure 2 below.

Figure 2: Rack-mount installation

To install the rack ears:

1. Attach the two small front-rack mount ears (A) to the recorder (supplied).

2. Attach the recorder to the front rails (B) (screws not supplied).

TruVision DVR 15HD User Manual 11

Chapter 3

Getting started

Powering on the recorder

Before starting the recorder, connect at least one monitor. Otherwise, you will not be able to see the user interface and operate the device.

The recorder auto-detects the video mode (PAL or NTSC) on startup. It comes equipped with a universal power supply that will auto-sense 110/240 V,

60/50 Hz.

Note: It is recommended that an uninterruptible power supply (UPS) is used in

conjunction with the device.

To turn on the recorder:

Turn on the recorder using the power switch on the back panel. Once it is powered up, the status LEDs on the front panel will light up.

To turn off the recorder:

1. In live view mode, right-click the mouse and click Menu. The main menu window appears.

2. From the menu toolbar, click Shutdown.

3. In the Shutdown popup menu, select Shutdown. Click Yes to confirm shutdown. You will be requested to enter the Admin password.

To reboot the recorder:

1. In live view mode, right-click the mouse and click Menu. The main menu window appears.

2. Select the Shutdown icon.

3. In the Shutdown popup menu, select Reboot. Click Yes to confirm shutdown. You will be requested to enter the Admin password.

12 TruVision DVR 15HD User Manual

Chapter 3: Getting started

The startup wizard

The recorder has an express installation wizard that lets you easily configure basic recorder settings when first used. It configures all cameras to default settings. The configuration of each camera and recorder can be customized as required.

By default the startup wizard will start once the recorder has loaded. It will walk you through some of the more important settings of your recorder.

Any changes you make to a setup configuration page are saved when you exit the page and return to the main wiz ar d page.

Note: If you want to set up the recorder with default settings only, click Next in each screen until the end.

To use the Startup wizard:

1. To launch the startup wizard without rebooting the device, go to Menu > Device

Management > General Settings and click ‘Start wizard’.

2. Select the preferred language for the system and resolution from the dropdown list and then click Next.

3. Enable or disable the option to start the wizard automatically when the recorder is turned on. Click Next.

4. In each setup configuration page, enter the desired information and then click Next to move to the next page. The setup configuration pages are:

Wizard setup pages Description

User configuration You can change the admin password and create additional

users. You must enter an admin password. The default admin password is 1234. Caution: It is strongly recommended that you change the

password of the administrator. Do not leave 1234 as the default password. Write it down in a safe place so that you do not forget it. If you should forget the password to your recorder, contact your supplier with the serial number of your recorder to obtain a secure code to reset it.

Time and date configuration Select the desired time zone, date format, system time,

and system date. If Daylight saving time (DST) is required, check Enable

DST and enter the desired summer and winter times.

Note: The system time and date are visible on screen.

However, they do not appear in recordings.

Network configuration Configure your network settings such as the NIC type, IP

address, subnet mask, and default gateway. Enter the preferred DNS server address as well as the alternate one to use.

HDD management The hard drives are initialized at the factory. However if

you wish to clear all data, click Initialize to initialize the HDD.

TruVision DVR 15HD User Manual 13

Chapter 3: Getting started

Wizard setup pages Description

Adding IP cameras Click Search to find any available IP cameras on the LAN.

There are two ways to add an IP camera to the recorder system:

Manually: Enter the IP address of the IP camera to be added. Select the appropriate protocol, stream number, and management port and then enter User name and Admin password, and then click the Add button. Cl ic k ,

Next to move to the next page.

Automatically: Select the desired IP cameras from the search results list. Click Quick Add to add the selected cameras to the recorder system without modifying the camera configuration. The search list will display all supported IP cameras that are located on the LAN.

Recording Configure your default recording settings as required. The

settings apply to all cameras connected to the recorder. Check the Constant Recording checkbox for the recorder

to record continuously all day. If left unchecked, the recorder will not record.

Check the desired time lapse check box, TL-Hi or TL-Lo. To record motion detection events, check Event (Motion). To record alarm events, check Alarm. Note: You can configure the recording parameters of each

individual camera for the different recording schedules in the recording menu.

5. When all the required changes have been entered, a summary page appears showing all the settings.

Click Finish to exit the Wizard. The recorder is now ready to use. For a description of the recorder main menu, see “Menu overview” on page 22.

Important! Your TruVision device is delivered with default user name and password credentials for initial access, easy configuration, and auto discovery. For security reasons, it is highly recommended to change the default credentials.

14 TruVision DVR 15HD User Manual

Chapter 4

Operating instructions

Controlling the recorder

There are several ways to control the recorder:

• Front panel control. See “The front pan el description” below.

• Mouse control. See “Using the mouse” on page 19.

• IR remote control. See “Using the IR remote control” on page 20.

• TVK-800 keypad (from TVK-800 firmware version 1.0i). Please refer to the user manual for more information.

• Web browser control (TruVision Navigator, TVRmobile). See Chapter 18 “Using the web browser” on page 135 for more information on using the web browser. Please refer to the TruVision Navigator and TVRmobile user manuals for more information.

You can use your preferred control method for any procedure, but in most cases we describe procedures using the mouse. Optional control methods are given only when they differ substantially from the mouse control methods.

The front panel description

The funct ion buttons on the front panel control can be used to operate most, but not all, of the main functions of the recorder. The LED indicators light up to alert you of various conditions. The functions available can be limited by setting passwords. See Figure 3 on page 16 for more in for ma ti on.

TruVision DVR 15HD User Manual 15

Chapter 4: Operating instructions

Figure 3: TVR 15HD front panel

TVR 15HD model:

TVR 1516DHD model: (EMEA only)

The controls on the front panel include:

Name Description

. Channel buttons Switch between different cameras in live, PTZ control or playback modes.

Use the soft keyboard to enter numerals 0 to 9.

. Display

buttons

Seq: In Live View mode, start/stop sequencing cameras on the current

. Menu and

Search buttons

Search: In live view, enter the advanced search menu.

. Status LEDs Power: A steady green light indicates the recorder is working correctly. Red

Display: In multiview mode, toggle through the various multiviews (full, quad,

1+5, 1+7, 9 and 16). In HDD information mode and user management mode delete a selected

item. In PTZ mode, delete a selected key point. In Log Search mode, display the details of a log file in Log Search result.

monitor.

Menu: Enter/exit the main menu.

indicates a fault. TVR 15HD only.

Ev en t Alarm : A flashing red light indicates that there is a sensor Alarm In or

another alarm such as motion or tampering. No light indicates that there is no alarm.

Called “Alarm” on the TVR 1516DHD.

16 TruVision DVR 15HD User Manual

Chapter 4: Operating instructions

to edit holiday mode, video search mode, HDD selection mode, user

Name Description HDD: HDD indicator steady green when data is being read from or written to

the HDD. A steady red light indicates an HDD exception or error.

Tx/Rx: Steady green indicates a normal network connection. No light

indicates that it is not connected to a network. Called “Network” on the TVR 1516DHD.

T echnical Alarm: A steady red light indicates that there is a technical alarm

from the recorder. No light indicates that there is no alarm. Called “Internal” on the TVR 1516DHD.

. IR receiver Receiver for IR remote.

To connect the remote control to the recorder, press the Device button, enter the device address, and press Enter. See “Using the IR remote control” on

page 20 for more information. . Live button Live: Switch to live view mode. . Playback

buttons

Reverse: In live view mode, use to play back the earliest video. In playback

mode, playback a camera in the reverse direction.

Pause: In live view, freeze the last image of the live display for all active

cameras displayed. In playback mode, stop playback.

Play: In live view mode, play all day playback of the current camera (upper-

left video tile if in multiview mode). In playback mode, play back a camera in

the forward direction. In search mode, play back a selected video or view a

snapshot. In PTZ mode, do an auto tour.

Playback: In playback mode, start playing the current file. Starts at the

beginning of the file.

TVR 15HD only. . PTZ buttons Zoom +/-: In live view mode, playback mode, and PTZ control mode use this

button to zoom in and out. Also use them to navigate within menus.

TVR 15HD only.

Preset: In PTZ Control mode, press Preset and a numeric button to call the

specified preset.

Also use

management mode, bookmark management, and bookmark search.

TVR 15HD only.

Tour: In PTZ Control mode, press Tour and a numeric button to call the

specified shadow tour.

Also use to scroll between calendar months and to navigate in a text field.

TVR 15HD only. . Direction The DIRECTION buttons are used to navigate between different fields and

items in menus.

Enter button The ENTER button is used to confirm selection in any of the menu modes.

. Archive

button

Press once to enter quick archive mode. Press twice to start archiving.

Indicator blinks green when data is being written to backup device.

. USB Interface Universal Serial Bus (USB) port for additional devices such as a USB mouse,

CD/DVD burner, or USB Hard Disk Drive (HDD).

TruVision DVR 15HD User Manual 17

Chapter 4: Operating instructions

Task

Live view mode

Playback mode

, press to advance the video by a

Pause mode

PTZ control mode

Name Description

. CD/DVD burner Insert a CD or DVD disc.

TVR 1516DHD only.

. Eject button Eject the CD/DVD disc.

TVR 1516DHD only.

. Alarm button Use to manually acknowledge an alarm.

TVR 1516DHDonly.

Table 2: Front panel button functions by task

Button

Direction Press to cycle through channels.

Enter Press to show the PTZ control toolbar.

Reverse

Pause

Play Press to play 24-hour playback of the current camera (upper-left

Live Press to switch to live view mode. Seq Press to start/stop sequencing cameras on the current monitor.

Menu Press to enter the main menu.

Button function

Press to play the earliest video file of the current camera (upperleft video tile if in multiview mode).

Press to freeze the last image of the live display for all active cameras displayed.

video tile if in multiview mode).

Hold the Seq button for three seconds to start and stop sequencing.

Direction The left and right buttons are used to speed up and slow down

recorded video. The up and down buttons are used to jump recorded video forwards or backwards by 30 s.

Enter Press the button to pause the video. Press again to restart the

video.

18 TruVision DVR 15HD User Manual

In single-frame Playback mode single frame.

Reverse Press to play back a camera in reverse direction.

In Picture Playback mode, view pictures in reverse direction. Pause In Playback mode, stop playback. Play In Playback mode, play back a camera in the forward direction.

Direction The left and right buttons are used to jump recorded video

forwards or backwards by one frame. The up and down buttons

are used to jump recorded video forwards or backwards by one

second.

Direction Press to control the movement of the PTZ camera.

Zoom +/- Press to zoom in and out. Preset Press Preset and a numeric button to call the specified preset. Tour Press Tour and a numeric button to call the specified shadow

tour.

Chapter 4: Operating instructions

Task

Menu navigation

Item

Left button Right button

Scroll

Button

Play Press to do an auto tour.

Display Press to delete a selected key point from the PTZ Setting >

Direction Press to navigate between different fields and items in menus.

Menu Enter/exit the main menu. Enter Press to confirm the selection in any of the menu modes.

Button function

More Settings> Tour > Key Point list.

Using the mouse

The USB mouse provided with the recorder can be used to operate all the functions of the unit, unlike the front panel which has limited functionality. The USB mouse lets you navigate and make changes to settings in the user interface.

Connect the mouse to the recorder by plugging the mouse USB connector into the USB port on the back panel or the front panel. The mouse is immediately operational and the pointer should appear.

Note: Use a USB 2.0 mouse.

Move the pointer to a command, option, or button on a window. Click the left mouse button to enter or confirm a selection.

You can purchase a spare mouse by ordering part number TVR-MOUSE-1. See Table 3 below for a description of the mouse buttons.

Table 3: Mouse buttons

Description

Single-Click Live view: Select a camera to display the live view toolbar.

Menu: Select a component of a menu, such as a button or

an input field. This is similar to pressing the Enter button on the remote/front panel controls.

Double-Click Live view: Switch between single screen and multi-screen

mode in live/ playback mode.

Click and Drag Live view: Drag channel/time bar.

PTZ control: Adjust pan, tilt and zoom. Tamperproof, privacy masking and motion detection

functions: Select the target area.

TruVision DVR 15HD User Manual 19

Digital zoom-in: Drag and select target area.

Single-Click Live view: Display menu.

Menu: Exit the current menu and return to higher level.

-wheel Scroll Up Live view: Return to the previous window. Menu: Move the selection to the previous item.

Chapter 4: Operating instructions

Item

Description

Acknowledge an alarm.

Enable/disable the IR remote control to

Select a camera, and enter a number in a menu option.

Switch between the different multiview formats.

Description

Scroll Down Live view: Move to the next window.

Menu: Move the selection to the next item.

Using the IR remote control

The recorder is supplied with an infrared (IR) remote control unit. Like the mouse, it can be used to operate all of the main functi ons of the unit.

The IR remote control can be programmed with a unique device ID address so that the controller will only be able to communicate with recorders with that address. No programming is necessary if using a single recorder.

The device ID address only applies when using a remote control and not when using a keypad.

You can purchase a replacement remote control by ordering part number TVRREMOTE-1.

Figure 4: IR remote control

. Alarm . Device . Numeric buttons . Display

20 TruVision DVR 15HD User Manual

control the recorder.

Chapter 4: Operating instructions

Item

Description

Switch between monitors A and B.

Return to live view mode.

Activate the main menu.

Start /stop sequencing.

In Menu mode: Use left or right arrow but arrow buttons to edit entry.

In PTZ mode: Use to control PTZ. In Playback mode: Use to control playback speed.

Confirm selection.

Use to control zoom of camera lens.

Enter preprogrammed three

Use to control focus of camera lens.

Use to control playback (Rewind, Pause, Play, and Fast Forward).

Open the Search menu.

Play back

Eject the

Press once to enter quick archive mode. Press twice to start archiving.

. Mon A and Mon B . Live . Menu . Seq . , , ,

. OK . Zoom + and . Preset . Tour . Focus + and . Playback control . Search

tons to select and up or down

-digit code to call up a preset.

-digit code to call up shadow tour.

. Replay . Eject . Archive

the selected file from the beginning.

CD or DVD disk.

Aim the remote control at the IR receiver located at the front of the unit to test operation.

To change the address of the remote control to the recorder:

1. Press the Menu button on the front panel or right-click the mouse and select the

Menu button. The default display menu window appears.

2. Click Device Management > General Settings.

3. Check the remote control ID value. The default value is 255. This device address is valid for all IR controls.

Note: The recorder will respond to any remote control that has an address between 1 and 255.

4. On the remote control press the Device button.

5. Enter the device address value. It must be the same as that on the recorder.

6. Press the OK button on the remote control.

TruVision DVR 15HD User Manual 21

Chapter 4: Operating instructions

To place batteries into the IR remote control:

1. Remove the battery cover.

2. Insert the batteries. Make sure that the positive (+) and negative (−) poles are correctly placed.

3. Replace the battery cov er .

Troubleshooting the remote control

If the IR remote control is not functioning properly, perform the following tests:

• Check the battery polarity.

• Check the remaining charge in the batteries.

• Check that the IR remote control sensor is not masked.

If the problem still exists, please contact your administrator.

Menu overview

The recorder has an intuitive structure that allows you to configure the unit’s parameters quickly and efficiently. Each command icon displays a window that lets you edit a group of settings. Most menus are available only to system administrators.

The window is divided into three sections. The currently selected command icon and submenu item are highlighted in green. See Figure 5 below.

You must be in live view mode to access the main menu.

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Chapter 4: Operating instructions

Display Settings

Camera Setup Network Settings

Recording

Figure 5: Menu structure

1. Menu toolbar: Setup options available for the selected menu function. Move the mouse over a command icon and click to select it. See Table 4 below for a description of the icons.

2. Submenu panel: Submenus for the selected menu function are displayed. Click an item to select it.

3. Setup menu: All the details for the selected submenu are displayed. Click a field to make changes.

Note: See Table 2 on page 16 for the description on how to access the menu options using the front panel.

Table 4: Description of the menu toolbar icons

Icon Name Description

Configures display settings including video format, resolution,

Configures analog and IP cameras, snapshot resolution and

video output interface, dwell time, multiview format, and camera sequencing. See Chapter 9 “Display settings” on page 60.

quality, camera settings including OSD, motion detection setup, privacy masking, tampering setup, presets and shadow tours, PTZ setup, and V-stream encoding. See Chapter 10 “Camera setup” on page 63

TruVision DVR 15HD User Manual 23

Configures standard network settings including IP address,

Configures recording settings including instant playback

email notifications, DDNS setup, and advanced network settings. See the Chapter 11 “Network settings” on page 83.

duration, recording schedule, and manual recording. See Chapter 12 “Recording” on page 93.

Chapter 4: Operating instructions

Alarm and Event Setup

Device Management Storage Management

User Management

System Information

Help

Shutdown

Icon Name Description

Configures alarm settings including alarm input, alarm output, manual trigger, buzzer settings, alarm notifications, video loss, alarm host setup, and intrusion panel and zone setup (intrusion integration) . See Chapter 13 “Alarm and event setup” on page 97.

Configures system settings including system date and time,

DST, language, menu timeout, import/export config files, firmware upgrade, holiday schedules, and RS-232 settings. See Chapter 14 “Device management” on page 111.

Configures HDD information, storage mode, S.M.A.R.T.

settings, and bad sector detection. See Chapter 15 “Storage management” on page 118.

Configures users, passwords, and access privileges. See

Chapter 16 “User management” on page 124.

Displays device information, camera setup information,

recording setup information, alarm inputs information, alarm outputs information, network information, HDD information, and log search. See Chapter 17 “System information” on page 129.

Provides reference information to the various toolbars,

menus, and keys within the interface.

Provides access to logout, reboot, and shutdown options.

See “Powering on the recorder” on page 12.

To access the main menu:

1. In live view, press the Menu button on the remote control or front panel.

- Or Right-click the mouse and select Menu from the pop-up menu. The main menu window appears. The Display Settings window appears by default.

2. Click the required menu icon to display its submenu options. Modify the configuration param eters as required.

3. Click Apply to save the settings.

4. Click Exit to leave the menu setup and return to live view.

The soft keyboard

A keyboard will appear on-screen when you need to enter characters in a window option. Click a key to input that character.

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Chapter 4: Operating instructions

Switch to lowercase/upperc

Space

Exit the soft keyboard

Alphanumeric characters

Backspace

Punctuation

Confirm selection

Figure 6: The soft keyboard

Description of the keys in the soft keyboard:

ase

Exiting the main menu

Press the Menu button on the front panel to exit the current menu window and return to live view, or click Exit in a main menu.

TruVision DVR 15HD User Manual 25

Icon

Chapter 5

Live view

Description of live view

Live view mode is the normal operating mode of the unit where you watch live images from the cameras. The recorder automatically enters into live view mode once powered up. On the monitor you can see whether a recording is in progress and, if set up to do so, the current date and time, as well as the camera name.

Status information

Information on the system and camera status is displayed as icons on the main and auxiliary monitors. The camera status icons are shown for each camera. Each icon represents information on a specific item. These icons include:

Table 5: Description of the on-screen status icons

Description

Indicates an alarm.

Indicates that a camera channel is being recorded.

Indicates a motion detection event.

Indicates a video loss event. Indicates alarm and system event notifications. Clicking the event hint icon opens the

Alarm Center window that lists all the alarm and event notifications. See “Alarm and event notification” on page 100 for more information.

Indicates manual recording.

Indicates that live view is locked from the front panel. Mouse actions are still allowed.

The recorder can display more than one icon at the same time.

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