Interlogix TVR-1204CHD-4T, TVR-1204CHD-1T, TVR-1204CHD-2T User Manual

TruVision DVR 12HD User Manual

P/N 1072873-EN • REV B • ISS 20FEB15

Interlogix is part of UTC Building & Industrial Syste Technologies Corporation

Trademarks and

patents

Trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products.

Manufacturer

Interlogix 2955 Red Hill Avenue, Costa Mesa, CA 92626

Authorized EU manufacturing representative: UTC Fire & Security B.V. Kelvinstraat 7, 6003 DH Weert, The Netherlands

FCC compliance

Class A: limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated i This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment which case the user will be required to correct the interference at his own expense.

Canada

This Class A digital apparatus complies with Canadian ICES Cet appareil mumérique de la cla

du Canada.

Notice!

may cause radio interference in which case the user may be required to take adequate measures.

Certification

EU directives

2004/108/EC (EMC directive)

this device is in compliance or with the essential requirements and other relevant provisions of Directive 2004/108/EC

2012/19/EU (WEEE directive): disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collect For more information see: www.recyclethis.info.

2006/66/EC (battery directive): be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info.

Contact information

For contact information www.utcfssecurityproducts.eu

ms, a unit of United

-5923, USA

This equipment has been tested and found to comply with the

n a commercial environment.

in a residential area is likely to cause harmful interference in

-003.

ACMA compliance

sse A est conforme à la norme NMB-003

This is a Class A product. In a domestic environment this product

N4131

: Hereby, UTC Fire & Security declares that

Products marked with this symbol cannot be

ion points.

This product contains a battery that cannot

information. The battery is

, see www.interlogix.com or

Content

Important information 7

Chapter 1 Product introduction 8

Product overview 8 Default settings to access the device 8

Chapter 2 Physical installation 10

Installation environment 10 Unpacking the recorder and its accessories 10 Back panel 11 Monitor connections 13 Rack mounting 13

Chapter 3 Getting started 15

Powering on the recorder 15 The startup wizard 16

Chapter 4 Operating instructions 20

Controlling the recorder 20 The front panel description 20 Using the mouse 24 Using the IR remote control 25 Menu overview 27

Chapter 5 Live view 30

Description of live view 30 Video output 31 Live view mouse menu 31 Single and multiview display mode 33 Sequencing cameras 33 Live view toolbar 33 Digital zoom 35 PTZ preset and tours 35

Chapter 6 Playback functionality 38

Overview of the playback view 38 Playback mouse menu 41 Instant playback 42 24-hour playback 42 Playback speed and skip time 43 Playing back frame-by-frame 44 Digital zoom in playbac k 45 Create bookmarks 45

TruVision DVR 12HD User Manual 3

Chapter 7 Searching files 46

Search video menu 46 Search for motion events in playback 47 Search and play back recordings by time and video type 48 Search and playback recordings by event 49 Search bookmarked recor di ng s 49 Search snapshots 50 Log search 51 Disk analysis 51

Chapter 8 Archiving files 52

Archiving files 52 Create and archive video clips 54 Playing back archived files on a PC 55

Chapter 9 Display settings 56

Display settings 56 Layout 57

Chapter 10 Camera setup 59

Analog camera setup 60 IP camera status 61 Camera recording settings 62 Snapshots 64 Camera OSD 65 Image settings 66 Motion detection 66 Privacy mask 68 Camera tamper 69 Restricted access camera 69 Configure PTZ settings 70 PTZ presets and tours 71 V-stream encoding 74

Chapter 11 Network settings 76

Network settings 76 PPPoE settings 78 DDNS settings 79 NTP server settings 80 E-mail settings 81 Configure an FTP server to store snapshots 82 SNMP settings 82 UPnP settings 83 Network status 83 Export network packet data 85 Network statistics 85

4 TruVision DVR 12HD User Manual

Chapter 12 Recording 86

Recording schedule 86 Modify the instant replay duration 88 Manual recording 89

Chapter 13 Alarm and event setup 90

Set up alarm inputs 90 Set up alarm outputs 91 Manual trigger 92 Buzzer settings 92 Alarm notification types 93 Detect video loss 94 Remote alarm host setup 95

Chapter 14 Device management 96

Time and date settings 96 General recorder settings 98 Configuration files 99 Upgrade system firmwar e 100 Holiday schedules 100 Text insertion 101

Chapter 15 Storage management 104

HDD information 104 Storage mode 105 S.M.A.R.T. settings 107 Bad sector detection 108

Chapter 16 User management 110

Add a new user 110 Customize a user’s access privileges 111 Local configuration settings 111 Remote configuration s etti ng s 112 Camera configuratio n sett ings 112 Delete a user 113 Modify a user 113 Change the Admin password 114

Chapter 17 System information 115

View system information 115 Search the system log 118

Chapter 18 Using the web browser 121

Windows 7 and Windows 8 users 121 Access the web browser 122 Web browser live view 122 Control a PTZ dome camera via the web browser 124 Play back recorded video 125

TruVision DVR 12HD User Manual 5

Search for event logs 126 Configure the recorder via the browser 127 Text overlay 130

Appendix A Specifications 132 Appendix B PTZ protocols 134 Appendix C Port forwarding information 135

Seeking further assist a nc e 135

Appendix D Connect a PTZ dome camera 137

Configuring the PTZ protocols for Interlogix cameras 137

Appendix E KTD-405 keypad 141

Supported firmware 141 Wiring the keypad 141 Setting the keypad to work with the recorder 142 Recorder and keypad functions 143 Operating the keypad 144 Recorder mapping to the KTD-405 keypad 145 Controlling a camera 147 Connecting a KTD-405 keypad and dome camera to the recorder 148

Appendix F Maximum pre-recording times 150 Appendix G Supported PTZ commands 152 Appendix H Default menu settings 154

Index 166

6 TruVision DVR 12HD User Manual

Important information

Advisory messages

Advisory messages alert you to conditions or practices that can cause unwanted results. The advisory messages used in this document are shown and described below.

WARNING: Warning messages advise you of hazards that could result in injury or loss

of life. They tell you which actions to take or to avoid in order to prevent the injury or loss of life.

Caution: Caution messages advise you of possible equipment damage. They tell you

which actions to take or to avoid in order to prevent the damage.

Note: Note messages advise you of the possible loss of time or effort. They describe

how to avoid the loss. Notes are also used to point out important information that you should read.

TruVision DVR 12HD User Manual 7

Chapter 1

Product introduction

Product overview

This recorder is a full f eatur e d and sc al able tribrid digital video recording system that can store, display, search, export and manage video from up to 16 analog, HD analog, or IP cameras. It provides integration with the UTC portfolio of security solutions, and offers a seamless product experience within the TruVision brand.

The recorder can fully integrate with the license-free TruVision Navigator software, which is ideal for the most commercial applications. Its easy and intuitive-to-use web browser interface enables remote configuration and secure viewing, searching, and playing back of video from computers connected via the Internet.

Note: Models are shipped with the power cords for their region.

Default settings to access the device

Default user names and passwords

See Table 1 on page 9 for the list of default user names and passwords. Go to Chapter 16 “User management” on page 110 for further in for ma ti on.

8 TruVision DVR 12HD User Manual

Chapter 1: Product introduction

User

Administrator Operator

Guest

HTTP port: 80

Server/Client software port: 8000

Table 1: Default user names and passwords

Description

There can only be one administrator.

The user name is admin. The name cannot be modified. The default password is 1234.

The default user name is “operator”.

The default password is 2222.

The default user name is “guest”.

The default password is 3333.

Note: The default passwords should be changed for security reasons.

Default network settings

The network settings are:

• IP address - 192.168.1.82

• Subnet mask - 255.255.255.0

• Gateway address - 192.168.1.1

• Ports: When using the browser: RTSP port: 554

When using TruNav: RTSP port: 554

Go to “Using the web browser” on page 121 for further informatio n.

TruVision DVR 12HD User Manual 9

Chapter 2

Physical installation

This section describes how to install the recorder.

Installation environment

When installing your product, consider these factors:

• Ventilation

• Temperature

• Moisture

• Chassis load

Ventilation: Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. Ensure that the location planned for the installation of the unit is well ventilated.

Temperature: Consider the unit’s operating temperature (-10 to +55 ºC, 14 to 131 °F) and noncondensing humidity specifications (10 to 90%) before choosing an installation location. Extremes of heat or cold beyond the specified operating temperature limits may reduce the life expectancy of the recorder. Do not install the unit on top of other hot equipment. Leave 44 mm (1.75 in.) of space between rack-mounted DVR units.

Moisture: Do not use the unit near water. Moisture can damage the internal components. To reduce the risk of fire or electric shock, do not expose this unit to rain or moisture.

Chassis: Equipment weighing less than 15.9 kg (35 lb.) may be placed on top of the unit.

Unpacking the recorder and its accessories

When you receive the product, check the package and contents for damage, and verify that all items are included. There is an item list included in the package. If any of the items are damaged or missing, please contact your local supplier.

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Chapter 2: Physical installation

Items shipped with the product include:

• IR (infrared) remote control

• Two AAA batteries for the remo te c ontr ol

• AC power cords

• USB mouse

• Recorder

• CD with software and manuals

• TruVision DVR 12HD Quick Start Guide

• TruVision DVR 12HD User Manual (on CD)

• TruVision Recorder Operator Guide (on CD)

Back panel

The figures below show the back panel connections and describe each connector on a typical TVR 12HD digital video recorder. Details may vary for specific models.

Before powering up the recorder, connect the cameras and a main monit or for bas ic operation. Once all required connections are done, enter the relevant data in the setup wizard (see page 16).

Figure 1: TVR 12HD back panel connections (16-channel model shown)

Four-channel model:

TruVision DVR 12HD User Manual 11

Chapter 2: Physical installation

4 5

6 7

8 9

16-channel model:

Description Use Specification

. RS-232 input Text insertion for point-of-sale and

ATM devices. Also used by technical support.

See “Configuring the RS-232 port” on page 102 for more information.

. Four alarm inputs Connect physical alarms such as

detectors, push buttons, etc.

. One alarm output Connect physical alarm outputs

such as siren, flash, relay.

. One audio input Connect microphone for bi-

directional audio (not recorded)

RCA jack, 315 mV, 40 kohms. Unbalanced.

Line-level audio requires amplification.

. Up to 16 BNC-type

connectors

Connect up to 16 analog cameras to BNC connectors (depends on the recorder model)

. USB 2.0 port Connect a mouse, CD/DVD burner

or HDD.

The recorder supports both a USB mouse and a USB HD on the front

and back USB ports. . BNC monitor output Connect one event CCTV monitor. 1 Vp-p BNC signal. . HDMI monitor output Connect to a HDTV. The HDMI

connection supports both digital audio and video.

. VGA monitor output Connect to a VGA monitor.

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Chapter 2: Physical installation

13 14

Description Use Specification

. One audio output Connect to speakers for audio

output.

. 10/100/1000 RJ-45

network interface

. One RS-485 port Connect a RS-485 device such as a

. 12 VDC PSU connector Connect a PSU. The PSU is shipped with the

. Power switch Turn the recorder on/off.

Connect to a network.

PTZ camera or a keypad.

RCA jack, 315mV, 600 ohms.

Unbalanced.

Line-level audio requires

amplification.

D+: Connect to the RS-485 A

connection on the dome camera or

keypad.

D-: Connect to the RS-4 85 B

connection on the dome camera or

keypad.

Each PTZ camera must be set up

individually. For information on

configuring PTZ dome camera

settings, see “Conf igure PTZ

settings” on page 70.

recorder.

. Ground Connect to ground.

Monitor connections

Connect a monitor to one of the recorder’s outputs (BNC/VGA/HDMI). The recorder provides a 1 Vp-p CVBS signal. See Figure 1 on page 11 for connecting a monitor to a recorder.

The recorder supports up to 1280 × 1024 / 60 Hz resolution in VGA/HDMI. The monitor resolution should be at least 800 × 600. Adjust your monitor accordingly to this resolution.

Rack mounting

TVR 1204cHD is 1U & non rack mountable. TVR 1208/16HD is 1.5U and is rack mountable using the rack mount ears delivered with the product. See Figure 6 below.

TruVision DVR 12HD User Manual 13

Chapter 2: Physical installation

Figure 2: Rack-mount installation

To install the racks:

1. Attach the two small front-rack mount ear s (A) to the recorder (supplied).

2. Attach the recorder to the front rails (B) (screws not supplied).

14 TruVision DVR 12HD User Manual

Chapter 3

Getting started

Powering on the recorder

Before starting the recorder, connect at least one monitor. Otherwise, you will not be able to see the user interface and operate the device.

The recorder auto-detects the video mode (PAL or NTSC) on startup. It comes equipped with a universal power supply that will auto-sense 110/240 V,

60/50 Hz.

Note: It is recommended that an uninterruptible power supply (UPS) is used in

conjunction with the device.

To turn on the recorder:

Turn on the recorder using the power switch on the back panel. Once it is powered up, the status LEDs on the front panel will light up.

To turn off the recorder:

1. In live view mode, right-click the mouse and click Menu. The main menu window appears.

2. From the menu toolbar, click Shutdown.

3. In the Shutdown popup menu, select Shutdown. Click Yes to confirm shutdown. You will be requested to enter the Admin password.

To reboot the recorder:

1. In live view mode, right-click the mouse and click Menu. The main menu window appears.

2. Select the Shutdown icon.

3. In the Shutdown popup menu, select Reboot. Click Yes to confirm shutdown. You will be requested to enter the Admin password.

TruVision DVR 12HD User Manual 15

Chapter 3: Getting started

The startup wizard

The recorder has an express installation wizard that lets you easily configure basic recorder settings when first used. It configures all cameras to default setti ngs. The configuration of each camera and recorder can be customized as required.

By default the startup wizard will start once the recorder has loaded. It will walk you through s ome of the more important settings of your recorder.

Any changes you make to a setup configuration page are saved when you exit the page and return to the main wiz ar d page.

Note: If you want to set up the recorder with default settings only, click Next in each screen until the end.

To use the Startup wizard:

1. To launch the startup wizard without rebooting the device, go to Menu > Device

Management > General Settings and click ‘Start wizard’.

2. Select the preferred language for the system and resolution from the dropdown list and then click Next.

3. Enable or disable the option to start the wizard automatically when the recorder is turned on. Click Next.

4. User configur ation: You can change the admin password and create additional users. Mouse: Navigate to the Admin Password edit box. Click the box to display the virtual

keyboard and enter the default admin password, 1234. Front panel or remote contr ol: Navigate to the Admin Password edit box using the

navigation buttons. Press Enter on the front panel or remote control to display the virtual keyboard. Enter the de faul t ad min password, 1234.

Note: You must enter an admin password. To change the Admin password, check

New Admin password and enter the new password and confirm it.

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Chapter 3: Getting started

Caution: It is strongly recommended that you change the password of the administrator. Do not leave 1234 as the default password. Write it down in a safe place so that you do not forget it. If you should forget the password to your recorder, contact your supplier with the serial number of your recorder to obtain a secure code to reset it.

Click Next.

5. Time and date confi guration: Select the desired time zone, date format, system time, and system date. If Daylight saving time (DST) is required, check Enable DST and enter the desired

summer and winter times.

Note: The system time and date are visible on screen. However, they do not appear in recordings.

Click Apply and then Next to move to the next page or click Previous to return to the previous page.

6. Network configuration: Configure your network settings such as the NIC type, IP address, subnet mask,

and default gateway. Enter the preferred DNS server address as well as the alternate one to use.

TruVision DVR 12HD User Manual 17

Chapter 3: Getting started

Click Next to move to the next page, or Previous to return to the previous page.

7. HDD management: The hard drives are initialized at the factory. However if you wish to clear all data,

click Initialize to initialize the HDD and Next to move to the next page, or Previous to return to the previous page.

8. Adding IP cameras: Note: You must disable analog cameras before adding IP cameras. Click Search to find any available IP cameras.

There are two ways to add an IP camera to the recorder system: Manually: Enter the IP addres s o f the IP c amer a to be ad ded . Select the appropriate

protocol, stream number and management port and then enter User name and Admin password, and then click the Add button. Click, Next to move to the next page.

Automatically: Select the desired IP cameras from the search results list. Click

Quick Add to add the selected cameras to th e recorder system without modifying

the camera configuration. The search list will display all supported IP cameras that are located on the LAN.

Click Next to move to the next page, or Previous to return to the previous page.

9. Recording configuration: Configure your recording settings as required. The settings apply to all cameras

connected to the recorder.

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Chapter 3: Getting started

Check the Constant Recording checkbox for the recorder to record contin uous ly all day. If left unchecked, the recorder will not record.

Check the desired time lapse check box, TL-Hi or TL-Lo. To record motion detection events, check Event (Motion). To record alarm events, check Alarm. Click Next to move to the next page, or Previous to return to the previous page. Note: You can configure the recording parameters of each individual camera for the

different recording schedules in the recording menu.

10. When all the required changes have been entered, a summary page appears showing all the settings.

Click Finish to exit the Wizard. The recorder is now ready to use. For a description of the recorder main menu, see “Menu overview” on page 27.

TruVision DVR 12HD User Manual 19

Chapter 4

Operating instructions

Controlling the recorder

There are several ways to control the recorder:

• Front panel control. See “The front panel description” below.

• Mouse control. See “Using the mouse” on page 24.

• IR remote control. See “Using the IR remote control” on page 25.

• KTD-405 keypad control. See Appendix E “KTD-405 keypad” on pag e 141 for mor e information.

• TVK-800 keypad (from TVK-800 firmware version 1.0i). Please refer to the user manual for more information.

• Web browser control (TruVision Navigator, TVRmobile). See Chapter 18 “Using the web browser” on page 121 for more information on using the web browser. Please refer to the TruVision Navigator and TVRmobile user manuals for more information.

You can use your preferred control method for any procedure, but in most cases we describe procedures us ing the mouse. Optional control methods are given only when they differ substantially from the mouse control methods.

The front panel description

The function buttons on the front panel control can be used to operate most, but not all, of the main functions of the recorder. The LED indicators light up to alert you of various conditions. The functions available can be limited by setting passwords. See Figure 9 on page 21 for more information.

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Chapter 4: Operating instructions

Figure 3: TVR 12HD front panel

4-channel model:

16-channel model:

The controls on the front panel include:

Name Description

. USB 2.0 port Use the USB port to archive video, upgrade firmware, use a

USB mouse or connect a USB CD/DVD burner.

. Archive button Press once to enter quick archive mode. Press twice to start

archiving. If the USB stick has an LED, it will flash during archiving.

. Display and Seq buttons Press Display to toggle through the various views (single and

multiviews). Press Seq to start/stop sequencing in live view mode.

. Channel buttons Switch between different cameras in live view, PTZ control or

playback modes. Use the soft keyboard to enter numerals 0 to

TruVision DVR 12HD User Manual 21

Chapter 4: Operating instructions

Use to select options in a menu and to control playback. Press

Name Description

. Live, Menu and Search

buttons

Live: Switch to live view mode. Press and hold for five seconds to lock live view. No actions

can be carried out from the front panel during this time. Mouse actions are still allowed. Live view remains locked until the button is pressed again for five seconds.

Menu: Enter/exit the main menu. Search: Enter the advanced search menu.

. Status LEDs HDD: A steady GREEN light indicates that the recorder is

accessing the HDD in read or write operation. A steady RED light indicates HDD failure.

Network: A steady GREEN light indicates that the recorder is currently connected to a network. No light indicates that the recorder is not connected to any network.

Internal: A steady GREEN light indicates that the recorder is currently recording video/audio. A steady RED light indicates internal health failure.

Alarm: A steady RED light indicates that there is a sensor

Alarm In. A steady GREEN light indicates no alarm. . Alarm button Use to manually acknowledge an alarm. . Enter and arrows buttons

for Enter.

Live view mode: Press Enter to enter/exit PTZ mode. Press

the left/right arrow buttons to scroll between the cameras.

Menu mode: To enter the menu toolbar, keep pressing the left

arrow button until the first menu icon is selected. Then press

the left/right arrow buttons to select a menu icon.

To select a menu option in the submenu panel or setup menu,

press the arrow buttons left/right and up/down to position

cursor in the menu window. Press for Enter. See Figure 12 on

page 27.

Playback mode: Press the left/right arrow buttons to slow

down or speed up playback. Press the up/down arrow buttons

to jump forwards or backwards by 30 seconds. Press Enter to

stop/start playback.

PTZ mode: Press the arrow buttons to control the movement

of the PTZ dome camera. . IR receiver Receiver for IR remote.

. Playback buttons

Reverse: Press to jump back to the oldest available video

and start the playback.

Pause: Press to pause playback.

Play: Press to start 24-hour playback of the currently selected camera. If you are in multiview format, only the camera shown in the top-left corner of the multiview is played back.

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Chapter 4: Operating instructions

Task

Live view mode

Playback mode

Pause mode

PTZ control mode

Menu navigation

Table 2: Front panel button functions by task

Button

Direction Press to cycle through channels.

Enter Press to show the PTZ control toolbar.

Reverse Press to play the earliest video file of the current camera

Pause Press to freeze the last image of the live display for all

Play Press to play 24-hour playback of the current camera

Live Press to switch to live view mode. Seq Press to start/stop sequencing cameras on the current

Menu Press to enter the main menu.

Button function

(upper-left video tile if in multiview mode).

active cameras displayed.

(upper-left video tile if in multiview mode).

monitor. Hold the Seq button for three seconds to start and stop sequencing.

Direction The left and right buttons are used to speed up and slow

down recorded video. The up and down buttons are used to jump recorded video forwards or backwards by 30 s.

Enter Press the button to pause the video. Press again to restart

the video. In single-frame Playback mode, press to advance the video

by a single frame.

Reverse Press to play back a camera in reverse direction.

In Picture Playback mode, view pictures in reverse

direction. Pause In Playback mode, stop playback. Play In Playback mode, play back a camera in the forward

direction.

Direction The left and right buttons are used to jump recorded video

forwards or backwards by one frame. The up and down

buttons are used to jump recorded video forwards or

backwards by one second.

Direction Press to control the movement of the PTZ camera.

Zoom +/- Press to zoom in and out. Preset Press Preset and a numeric button to call the specified

preset.

Tour Press Tour and a numeric button to call the specified

shadow tour. Play Press to do an auto tour.

TruVision DVR 12HD User Manual 23

Display Press to delete a selected key point from the PTZ Setting >

More Settings> Tour > Key Point list.

Direction Press to navigate between different fields and items in

menus.

Menu Enter/exit the main menu.

Chapter 4: Operating instructions

Task

Item

Left button Right button

Scroll

Button

Enter Press to confirm the selection in any of the menu modes.

Button function

Using the mouse

The USB mouse provided with the recorder can be used to operate all the functions of the unit, unlike the fron t panel whi c h has limited functionality. The USB mouse lets you navigate and make changes to settings in the user interface.

Connect the mouse to the recorder by plugging the mouse USB connector into the USB port on the back panel or the front panel. The mouse is immediately operational and the pointer should appear.

Note: Use a USB 2.0 mouse.

Move the pointer to a command, option, or button on a window. Click the left mouse button to enter or confirm a selection.

You can purchase a spare mouse by ordering part number TVR-MOUSE-1. See Table 6 below for a descr ipt ion of the mouse buttons.

Table 3: Mouse buttons

Description

Single-Click Live view: Select a camera to display the live view toolbar.

Menu: Select a component of a menu, such as a button or

an input field. This is similar to pressing the Enter button on the remote/front panel controls.

Double-Click Live view: Switch between single screen and multi-screen

mode in live/ playback mode.

Click and Drag Live view: Drag channel/time bar.

PTZ control: Adjust pan, tilt and zoom. Tamperproof, privacy masking and motion detection

functions: Select the target area. Digital zoom-in: Drag and select target area.

Single-Click Live view: Display menu.

Menu: Exit the current menu and return to higher level.

-wheel Scroll Up Live view: Return to the previous window. Menu: Move the selection to the previous item.

Scroll Down Live view: Move to the next window.

Menu: Move the selection to the next item.

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Chapter 4: Operating instructions

Item

Description

Acknowledge an alarm.

Enable/disable the IR remote control to control the

Select a

Switch between the different multiview formats

Switch

Return to

Using the IR remote control

The recorder is supplied with an infrared (IR) remote control unit. Like the mouse, it can be used to operate all of the main functi ons of the unit.

The IR remote control can be programmed with a unique device ID address so that the controller will only be able to communicate with recorders with that address. No programming is necessary if using a single recorder.

The device ID address only applies when using a remote control and not when using a keypad.

You can purchase a replacement remote control by ordering part number TVRREMOTE-1.

Figure 4: IR remote control

. Alarm . Device . Numeric buttons . Display . Mon A and Mon B . Live

TruVision DVR 12HD User Manual 25

camera, and enter a number in a menu option.

between monitors A and B.

live view mode.

recorder.

Chapter 4: Operating instructions

Item

Description

Activate the main menu.

Start /stop sequencing.

In Menu mode: Use left or right arrow buttons to select and up or down arrow buttons to edit entry.

In PTZ mode: Use to control PTZ. In

Confirm selection.

Use to control zoom of camera lens.

Enter preprogrammed three

Use to control focus of camera lens.

Use to control playback (Rewind, Pause, Play, and Fast Forward

Open the Search menu.

Replay the selected file from the beginning.

Eject the CD or DVD disk.

Press once to enter quick archive mode. Press

. Menu . Seq . , , ,

. OK . Zoom + and . Preset . Tour . Focus + and . Playback control . Search . Replay . Eject

Playback mode: Use to control playback speed.

-digit code to call up a preset.

-digit code to call up shadow tour.

. Archive

twice to start archiving.

Aim the remote control at the IR receiver located at the front of the unit to test operation.

To change the address of the remote control to the recorder:

1. Press the Menu button on the front panel or right-click the mouse and select the

Menu button. The default display menu window appears.

2. Click Device Management > General Settings.

3. Check the remote control ID value. The default value is 255. This device address is valid for all IR controls.

Note: The recorder will respond to any remote control that has an address between 1 and 255.

4. On the remote control press the Device button.

5. Enter the device address value. It must be the same as that on the recorder.

6. Press the OK button on the remote control.

To place batteries into the IR remote control:

1. Remove the battery cover.

2. Insert the batteries. Make sure that the positive (+) and negative (−) poles are correctly placed.

3. Replace the battery cov er .

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Chapter 4: Operating instructions

Troubleshooting the remote control

If the IR remote control is not functioning properly, perform the following tests:

• Check the battery polarity.

• Check the remaining charge in the batteries.

• Check that the IR remote control sensor is not masked.

If the problem still exists, please contact your administrator.

Menu overview

The recorder has an intuitive structure that allows you to configure the unit’s parameters quickly and efficiently. Each command icon displays a window that lets you edit a group of settings. Most menus are available only to system administrators.

The window is divided into three sections. The currently selected command icon and submenu item are highlighted in green. See Figure 12 below.

You must be in live view mode to access the main menu.

Figure 5: Menu structure

1. Menu toolbar: Setup options available for the selected menu function. Move the mouse over a command icon and click to select it. See Table 4 below for a description of the icons.

2. Submenu panel: Submenus for the selected menu function are displayed. Click an item to select it.

3. Setup menu: All the details for the selected submenu are displayed. Click a field to make changes.

Note: See Table 2 on page 21 for the description on how to access the menu options using the front panel.

TruVision DVR 12HD User Manual 27

Chapter 4: event setup

Display Settings

video format, resolution,

Camera Setup Network

Recording

Alarm and Event Setup

output,

event

Device Management Storage Management

User Management

System Information

Help

Shutdown

Table 4: Description of the menu toolbar icons

Icon Name Description

Configures display settings including

Configures analog and IP cameras, snapshot resolution and

Settings Configures standard network settings including IP address,

Configures recording settings including instant replay

video output interface, dwell time, multiview format, and camera sequencing. See Chapter 9 “Display settings” on page 56.

quality, camera settings including OSD, privacy masking, tampering, restricted access, motion detectio n s etu p, PTZ setup, preset tours and show tours, V-stream encoding. See Chapter 10 “Camera setup” on page 59

email notifications, DDNS setup, and advanced network settings. See the Chapter 11 “Network settings” on page 76.

duration, recording schedule, and manual recording. See Chapter 12 “Recording” on page 86.

Configures alarm settings including alarm input, alarm manual trigger, buzzer settings, alarm notifications, video loss, and alarm host setup. See Chapter 13 “Alarm and

setup” on page 90.

Configures system settings including system date and time,

Provides reference information to the various toolbars,

Provides access to logout, reboot, and shutdown options.

DST, language, menu timeout, import/export config files, firmware upgrade, holiday schedules, text insertion, and RS232 settings. See Chapter 14 “Device management” on page

96.

Configures HDD information, storage mode, S.M.A.R.T.

settings, and bad sector detection. See Chapter 15 “Storage management” on page 104.

Configures users, passwords, and access privileges. See

Chapter 16 “User management” on page 110.

Displays device information, camera setup information,

recording setup information, alarm inputs information, alarm outputs information, network information, HDD information, and log search. See Chapter 17 “System information” on page 115.

menus, and keys within the interface.

See “Powering on the recorder” on page 15.

To access the main menu:

1. In live view, press the Menu button on the remote control or front panel.

- Or Right-click the mouse and select Menu from the pop-up menu. The main menu window appears . The Di spl a y Settings window appears by default.

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Chapter 4: event setup

Switch to lowercase/uppercase

Space

Exit the soft keyboard

Alphanumeric characters

Backspace

Punctuation

Confirm selection

2. Click the required menu icon to display its submenu options. Modify the configuration parameters as required.

3. Click Apply to save the settings.

4. Click Exit to leave the menu setup and return to live view.

The soft keyboard

A keyboard will appear on-screen when you need to enter characters in a window option. Click a key to input that character.

Figure 6: The soft keyboard

Description of the keys in the soft keyboard:

Exiting the main menu

Press the Menu button on the front panel to exit the current menu window and return to live view, or click Exit in a main menu.

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Icon

Chapter 5

Live view

Description of live view

Live view mode is the normal operating mode of the unit where you watch live images from the cameras. The recorder automatically enters into live view mode once powered up. On the monitor you can see whether a recording is in progress and, if set up to do so, the current date and time, as well as the camera name.

Status information

Information on the system and camera status is displayed as icons on the main and auxiliary monitors. The camera status icons are shown for each camera. Each icon represents information on a specific item. These icons include:

Table 5: Description of the on-screen status icons

Description

Indicates an alarm.

Indicates that a camera channel is being recorded.

Indicates a motion detection event.

Indicates a video loss event . Indicates alarm and system notifications. Clicking the icon opens a window that lists the

alarms and notifications. Indicates manual recording.

Indicates that live view is locked from the front panel. Mouse actions are still allowed.

The recorder can display more than one icon at the same time. See “General settings” on page 98 to display or hide these icons.

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