Interlogix TVR-1204CHD-4T, TVR-1204CHD-1T, TVR-1204CHD-2T User Manual

TruVision DVR 12HD User
Manual

P/N 1072873-EN • REV B • ISS 20FEB15

Copyright

©

2015 United Technologies Corporation. All rights reserved.

Interlogix is part of UTC Building & Industrial Syste
Technologies Corporation

Trademarks and

patents

Trade names used in this document may be trademarks or registered
trademarks of the manufacturers or vendors of the respective products.

Manufacturer

Interlogix
2955 Red Hill Avenue, Costa Mesa, CA 92626

Authorized EU manufacturing representative:
UTC Fire & Security B.V.
Kelvinstraat 7, 6003 DH Weert, The Netherlands

FCC compliance

Class A:
limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated i
This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this
equipment
which case the user will be required to correct the interference at his own
expense.

Canada

This Class A digital apparatus complies with Canadian ICES
Cet appareil mumérique de la cla

du Canada.

Notice!

may cause radio interference in which case the user may be required to
take adequate measures.

Certification

EU directives

2004/108/EC (EMC directive)

this device is in compliance or with the essential requirements and other
relevant provisions of Directive 2004/108/EC

2012/19/EU (WEEE directive):
disposed of as unsorted municipal waste in the European Union. For proper
recycling, return this product to your local supplier upon the purchase of
equivalent new equipment, or dispose of it at designated collect
For more information see: www.recyclethis.info.

2006/66/EC (battery directive):
be disposed of as unsorted municipal waste in the European Union. See
the product documentation for specific battery
marked with this symbol, which may include lettering to indicate cadmium
(Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to
your supplier or to a designated collection point. For more information see:
www.recyclethis.info.

Contact information

For contact information
www.utcfssecurityproducts.eu

ms, a unit of United

. All rights reserved

-5923, USA

This equipment has been tested and found to comply with the

n a commercial environment.

in a residential area is likely to cause harmful interference in

-003.

ACMA compliance

sse A est conforme à la norme NMB-003

This is a Class A product. In a domestic environment this product

N4131

: Hereby, UTC Fire & Security declares that

.

Products marked with this symbol cannot be

ion points.

This product contains a battery that cannot

information. The battery is

, see www.interlogix.com or

Content

Important information 7

Chapter 1 Product introduction 8

Product overview 8
Default settings to access the device 8

Chapter 2 Physical installation 10

Installation environment 10
Unpacking the recorder and its accessories 10
Back panel 11
Monitor connections 13
Rack mounting 13

Chapter 3 Getting started 15

Powering on the recorder 15
The startup wizard 16

Chapter 4 Operating instructions 20

Controlling the recorder 20
The front panel description 20
Using the mouse 24
Using the IR remote control 25
Menu overview 27

Chapter 5 Live view 30

Description of live view 30
Video output 31
Live view mouse menu 31
Single and multiview display mode 33
Sequencing cameras 33
Live view toolbar 33
Digital zoom 35
PTZ preset and tours 35

Chapter 6 Playback functionality 38

Overview of the playback view 38
Playback mouse menu 41
Instant playback 42
24-hour playback 42
Playback speed and skip time 43
Playing back frame-by-frame 44
Digital zoom in playbac k 45
Create bookmarks 45

TruVision DVR 12HD User Manual 3

Chapter 7 Searching files 46

Search video menu 46
Search for motion events in playback 47
Search and play back recordings by time and video type 48
Search and playback recordings by event 49
Search bookmarked recor di ng s 49
Search snapshots 50
Log search 51
Disk analysis 51

Chapter 8 Archiving files 52

Archiving files 52
Create and archive video clips 54
Playing back archived files on a PC 55

Chapter 9 Display settings 56

Display settings 56
Layout 57

Chapter 10 Camera setup 59

Analog camera setup 60
IP camera status 61
Camera recording settings 62
Snapshots 64
Camera OSD 65
Image settings 66
Motion detection 66
Privacy mask 68
Camera tamper 69
Restricted access camera 69
Configure PTZ settings 70
PTZ presets and tours 71
V-stream encoding 74

Chapter 11 Network settings 76

Network settings 76
PPPoE settings 78
DDNS settings 79
NTP server settings 80
E-mail settings 81
Configure an FTP server to store snapshots 82
SNMP settings 82
UPnP settings 83
Network status 83
Export network packet data 85
Network statistics 85

4 TruVision DVR 12HD User Manual

Chapter 12 Recording 86

Recording schedule 86
Modify the instant replay duration 88
Manual recording 89

Chapter 13 Alarm and event setup 90

Set up alarm inputs 90
Set up alarm outputs 91
Manual trigger 92
Buzzer settings 92
Alarm notification types 93
Detect video loss 94
Remote alarm host setup 95

Chapter 14 Device management 96

Time and date settings 96
General recorder settings 98
Configuration files 99
Upgrade system firmwar e 100
Holiday schedules 100
Text insertion 101

Chapter 15 Storage management 104

HDD information 104
Storage mode 105
S.M.A.R.T. settings 107
Bad sector detection 108

Chapter 16 User management 110

Add a new user 110
Customize a user’s access privileges 111
Local configuration settings 111
Remote configuration s etti ng s 112
Camera configuratio n sett ings 112
Delete a user 113
Modify a user 113
Change the Admin password 114

Chapter 17 System information 115

View system information 115
Search the system log 118

Chapter 18 Using the web browser 121

Windows 7 and Windows 8 users 121
Access the web browser 122
Web browser live view 122
Control a PTZ dome camera via the web browser 124
Play back recorded video 125

TruVision DVR 12HD User Manual 5

Search for event logs 126
Configure the recorder via the browser 127
Text overlay 130

Appendix A Specifications 132
Appendix B PTZ protocols 134
Appendix C Port forwarding information 135

Seeking further assist a nc e 135

Appendix D Connect a PTZ dome camera 137

Configuring the PTZ protocols for Interlogix cameras 137

Appendix E KTD-405 keypad 141

Supported firmware 141
Wiring the keypad 141
Setting the keypad to work with the recorder 142
Recorder and keypad functions 143
Operating the keypad 144
Recorder mapping to the KTD-405 keypad 145
Controlling a camera 147
Connecting a KTD-405 keypad and dome camera to the recorder 148

Appendix F Maximum pre-recording times 150
Appendix G Supported PTZ commands 152
Appendix H Default menu settings 154

Index 166

6 TruVision DVR 12HD User Manual

Important information

Advisory messages

Advisory messages alert you to conditions or practices that can cause unwanted
results. The advisory messages used in this document are shown and described below.

WARNING: Warning messages advise you of hazards that could result in injury or loss

of life. They tell you which actions to take or to avoid in order to prevent the injury or
loss of life.

Caution: Caution messages advise you of possible equipment damage. They tell you

which actions to take or to avoid in order to prevent the damage.

Note: Note messages advise you of the possible loss of time or effort. They describe

how to avoid the loss. Notes are also used to point out important information that you
should read.

TruVision DVR 12HD User Manual 7

Chapter 1

Product introduction

Product overview

This recorder is a full f eatur e d and sc al able tribrid digital video recording system that
can store, display, search, export and manage video from up to 16 analog, HD analog,
or IP cameras. It provides integration with the UTC portfolio of security solutions, and
offers a seamless product experience within the TruVision brand.

The recorder can fully integrate with the license-free TruVision Navigator software,
which is ideal for the most commercial applications. Its easy and intuitive-to-use web
browser interface enables remote configuration and secure viewing, searching, and
playing back of video from computers connected via the Internet.

Note: Models are shipped with the power cords for their region.

Default settings to access the device

Default user names and passwords

See Table 1 on page 9 for the list of default user names and passwords. Go to
Chapter 16 “User management” on page 110 for further in for ma ti on.

8 TruVision DVR 12HD User Manual

Chapter 1: Product introduction

User

Administrator
Operator

Guest

HTTP port: 80

Server/Client software port: 8000

Table 1: Default user names and passwords

Description

There can only be one administrator.

The user name is admin. The name cannot be modified.
The default password is 1234.

The default user name is “operator”.

The default password is 2222.

The default user name is “guest”.

The default password is 3333.

Note: The default passwords should be changed for security reasons.

Default network settings

The network settings are:

• IP address - 192.168.1.82

• Subnet mask - 255.255.255.0

• Gateway address - 192.168.1.1

• Ports:
When using the browser:
RTSP port: 554

When using TruNav:
RTSP port: 554

Go to “Using the web browser” on page 121 for further informatio n.

TruVision DVR 12HD User Manual 9

Chapter 2

Physical installation

This section describes how to install the recorder.

Installation environment

When installing your product, consider these factors:

• Ventilation

• Temperature

• Moisture

• Chassis load

Ventilation: Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions. Ensure that the location planned for the installation of the
unit is well ventilated.

Temperature: Consider the unit’s operating temperature (-10 to +55 ºC, 14 to 131 °F)
and noncondensing humidity specifications (10 to 90%) before choosing an installation
location. Extremes of heat or cold beyond the specified operating temperature limits
may reduce the life expectancy of the recorder. Do not install the unit on top of other
hot equipment. Leave 44 mm (1.75 in.) of space between rack-mounted DVR units.

Moisture: Do not use the unit near water. Moisture can damage the internal
components. To reduce the risk of fire or electric shock, do not expose this unit to rain
or moisture.

Chassis: Equipment weighing less than 15.9 kg (35 lb.) may be placed on top of the
unit.

Unpacking the recorder and its accessories

When you receive the product, check the package and contents for damage, and verify
that all items are included. There is an item list included in the package. If any of the
items are damaged or missing, please contact your local supplier.

10 TruVision DVR 12HD User Manual

Chapter 2: Physical installation

Items shipped with the product include:

• IR (infrared) remote control

• Two AAA batteries for the remo te c ontr ol

• AC power cords

• USB mouse

• Recorder

• CD with software and manuals

• TruVision DVR 12HD Quick Start Guide

• TruVision DVR 12HD User Manual (on CD)

• TruVision Recorder Operator Guide (on CD)

Back panel

The figures below show the back panel connections and describe each connector on a
typical TVR 12HD digital video recorder. Details may vary for specific models.

Before powering up the recorder, connect the cameras and a main monit or for bas ic
operation. Once all required connections are done, enter the relevant data in the setup
wizard (see page 16).

Figure 1: TVR 12HD back panel connections (16-channel model shown)

Four-channel model:

TruVision DVR 12HD User Manual 11

Chapter 2: Physical installation

1

2

3

4
5

6
7

8
9

16-channel model:

Description Use Specification

. RS-232 input Text insertion for point-of-sale and

ATM devices. Also used by technical
support.

See “Configuring the RS-232 port”
on page 102 for more information.

. Four alarm inputs Connect physical alarms such as

detectors, push buttons, etc.

. One alarm output Connect physical alarm outputs

such as siren, flash, relay.

. One audio input Connect microphone for bi-

directional audio (not recorded)

RCA jack, 315 mV, 40 kohms.
Unbalanced.

Line-level audio requires
amplification.

. Up to 16 BNC-type

connectors

Connect up to 16 analog cameras to
BNC connectors (depends on the
recorder model)

. USB 2.0 port Connect a mouse, CD/DVD burner

or HDD.

The recorder supports both a USB
mouse and a USB HD on the front

and back USB ports.
. BNC monitor output Connect one event CCTV monitor. 1 Vp-p BNC signal.
. HDMI monitor output Connect to a HDTV. The HDMI

connection supports both digital
audio and video.

. VGA monitor output Connect to a VGA monitor.

12 TruVision DVR 12HD User Manual

Chapter 2: Physical installation

10

11

12

13
14

15

Description Use Specification

. One audio output Connect to speakers for audio

output.

. 10/100/1000 RJ-45

network interface

. One RS-485 port Connect a RS-485 device such as a

. 12 VDC PSU connector Connect a PSU. The PSU is shipped with the

. Power switch Turn the recorder on/off.

Connect to a network.

PTZ camera or a keypad.

RCA jack, 315mV, 600 ohms.

Unbalanced.

Line-level audio requires

amplification.

D+: Connect to the RS-485 A

connection on the dome camera or

keypad.

D-: Connect to the RS-4 85 B

connection on the dome camera or

keypad.

Each PTZ camera must be set up

individually. For information on

configuring PTZ dome camera

settings, see “Conf igure PTZ

settings” on page 70.

recorder.

. Ground Connect to ground.

Monitor connections

Connect a monitor to one of the recorder’s outputs (BNC/VGA/HDMI). The recorder
provides a 1 Vp-p CVBS signal. See Figure 1 on page 11 for connecting a monitor to a
recorder.

The recorder supports up to 1280 × 1024 / 60 Hz resolution in VGA/HDMI. The monitor
resolution should be at least 800 × 600. Adjust your monitor accordingly to this
resolution.

Rack mounting

TVR 1204cHD is 1U & non rack mountable. TVR 1208/16HD is 1.5U and is rack
mountable using the rack mount ears delivered with the product. See Figure 6 below.

TruVision DVR 12HD User Manual 13

Chapter 2: Physical installation

Figure 2: Rack-mount installation

To install the racks:

1. Attach the two small front-rack mount ear s (A) to the recorder (supplied).

2. Attach the recorder to the front rails (B) (screws not supplied).

14 TruVision DVR 12HD User Manual

Chapter 3

Getting started

Powering on the recorder

Before starting the recorder, connect at least one monitor. Otherwise, you will not be
able to see the user interface and operate the device.

The recorder auto-detects the video mode (PAL or NTSC) on startup.
It comes equipped with a universal power supply that will auto-sense 110/240 V,

60/50 Hz.

Note: It is recommended that an uninterruptible power supply (UPS) is used in

conjunction with the device.

To turn on the recorder:

Turn on the recorder using the power switch on the back panel. Once it is powered up,
the status LEDs on the front panel will light up.

To turn off the recorder:

1. In live view mode, right-click the mouse and click Menu. The main menu window
appears.

2. From the menu toolbar, click Shutdown.

3. In the Shutdown popup menu, select Shutdown. Click Yes to confirm shutdown.
You will be requested to enter the Admin password.

To reboot the recorder:

1. In live view mode, right-click the mouse and click Menu. The main menu window
appears.

2. Select the Shutdown icon.

3. In the Shutdown popup menu, select Reboot. Click Yes to confirm shutdown.
You will be requested to enter the Admin password.

TruVision DVR 12HD User Manual 15

Chapter 3: Getting started

The startup wizard

The recorder has an express installation wizard that lets you easily configure basic
recorder settings when first used. It configures all cameras to default setti ngs. The
configuration of each camera and recorder can be customized as required.

By default the startup wizard will start once the recorder has loaded. It will walk you
through s ome of the more important settings of your recorder.

Any changes you make to a setup configuration page are saved when you exit the page
and return to the main wiz ar d page.

Note: If you want to set up the recorder with default settings only, click Next in each
screen until the end.

To use the Startup wizard:

1. To launch the startup wizard without rebooting the device, go to Menu > Device

Management > General Settings and click ‘Start wizard’.

2. Select the preferred language for the system and resolution from the dropdown list
and then click Next.

3. Enable or disable the option to start the wizard automatically when the recorder is
turned on. Click Next.

4. User configur ation:
You can change the admin password and create additional users.
Mouse: Navigate to the Admin Password edit box. Click the box to display the virtual

keyboard and enter the default admin password, 1234.
Front panel or remote contr ol: Navigate to the Admin Password edit box using the

navigation buttons. Press Enter on the front panel or remote control to display the
virtual keyboard. Enter the de faul t ad min password, 1234.

Note: You must enter an admin password. To change the Admin password, check

New Admin password and enter the new password and confirm it.

16 TruVision DVR 12HD User Manual

Chapter 3: Getting started

Caution: It is strongly recommended that you change the password of the
administrator. Do not leave 1234 as the default password. Write it down in a safe
place so that you do not forget it.
If you should forget the password to your recorder, contact your supplier with the
serial number of your recorder to obtain a secure code to reset it.

Click Next.

5. Time and date confi guration:
Select the desired time zone, date format, system time, and system date.
If Daylight saving time (DST) is required, check Enable DST and enter the desired

summer and winter times.

Note: The system time and date are visible on screen. However, they do not
appear in recordings.

Click Apply and then Next to move to the next page or click Previous to return to
the previous page.

6. Network configuration:
Configure your network settings such as the NIC type, IP address, subnet mask,

and default gateway. Enter the preferred DNS server address as well as the
alternate one to use.

TruVision DVR 12HD User Manual 17

Chapter 3: Getting started

Click Next to move to the next page, or Previous to return to the previous page.

7. HDD management:
The hard drives are initialized at the factory. However if you wish to clear all data,

click Initialize to initialize the HDD and Next to move to the next page, or Previous
to return to the previous page.

8. Adding IP cameras:
Note: You must disable analog cameras before adding IP cameras.
Click Search to find any available IP cameras.

There are two ways to add an IP camera to the recorder system:
Manually: Enter the IP addres s o f the IP c amer a to be ad ded . Select the appropriate

protocol, stream number and management port and then enter User name and
Admin password, and then click the Add button. Click, Next to move to the next
page.

Automatically: Select the desired IP cameras from the search results list. Click

Quick Add to add the selected cameras to th e recorder system without modifying

the camera configuration. The search list will display all supported IP cameras that
are located on the LAN.

Click Next to move to the next page, or Previous to return to the previous page.

9. Recording configuration:
Configure your recording settings as required. The settings apply to all cameras

connected to the recorder.

18 TruVision DVR 12HD User Manual

Chapter 3: Getting started

Check the Constant Recording checkbox for the recorder to record contin uous ly all
day. If left unchecked, the recorder will not record.

Check the desired time lapse check box, TL-Hi or TL-Lo.
To record motion detection events, check Event (Motion).
To record alarm events, check Alarm.
Click Next to move to the next page, or Previous to return to the previous page.
Note: You can configure the recording parameters of each individual camera for the

different recording schedules in the recording menu.

10. When all the required changes have been entered, a summary page appears
showing all the settings.

Click Finish to exit the Wizard. The recorder is now ready to use.
For a description of the recorder main menu, see “Menu overview” on page 27.

TruVision DVR 12HD User Manual 19

Chapter 4

Operating instructions

Controlling the recorder

There are several ways to control the recorder:

• Front panel control. See “The front panel description” below.

• Mouse control. See “Using the mouse” on page 24.

• IR remote control. See “Using the IR remote control” on page 25.

• KTD-405 keypad control. See Appendix E “KTD-405 keypad” on pag e 141 for mor e
information.

• TVK-800 keypad (from TVK-800 firmware version 1.0i). Please refer to the user
manual for more information.

• Web browser control (TruVision Navigator, TVRmobile). See Chapter 18 “Using the
web browser” on page 121 for more information on using the web browser. Please
refer to the TruVision Navigator and TVRmobile user manuals for more information.

You can use your preferred control method for any procedure, but in most cases we
describe procedures us ing the mouse. Optional control methods are given only when
they differ substantially from the mouse control methods.

The front panel description

The function buttons on the front panel control can be used to operate most, but not all,
of the main functions of the recorder. The LED indicators light up to alert you of various
conditions. The functions available can be limited by setting passwords. See Figure 9
on page 21 for more information.

20 TruVision DVR 12HD User Manual

Chapter 4: Operating instructions

1

2

3

4

Figure 3: TVR 12HD front panel

4-channel model:

16-channel model:

The controls on the front panel include:

Name Description

. USB 2.0 port Use the USB port to archive video, upgrade firmware, use a

USB mouse or connect a USB CD/DVD burner.

. Archive button Press once to enter quick archive mode. Press twice to start

archiving. If the USB stick has an LED, it will flash during
archiving.

. Display and Seq buttons Press Display to toggle through the various views (single and

multiviews). Press Seq to start/stop sequencing in live view
mode.

. Channel buttons Switch between different cameras in live view, PTZ control or

playback modes. Use the soft keyboard to enter numerals 0 to

9.

TruVision DVR 12HD User Manual 21

Chapter 4: Operating instructions

5

6

7

8

Use to select options in a menu and to control playback. Press

9

10

Name Description

. Live, Menu and Search

buttons

Live: Switch to live view mode.
Press and hold for five seconds to lock live view. No actions

can be carried out from the front panel during this time. Mouse
actions are still allowed. Live view remains locked until the
button is pressed again for five seconds.

Menu: Enter/exit the main menu.
Search: Enter the advanced search menu.

. Status LEDs HDD: A steady GREEN light indicates that the recorder is

accessing the HDD in read or write operation. A steady RED
light indicates HDD failure.

Network: A steady GREEN light indicates that the recorder is
currently connected to a network. No light indicates that the
recorder is not connected to any network.

Internal: A steady GREEN light indicates that the recorder is
currently recording video/audio. A steady RED light indicates
internal health failure.

Alarm: A steady RED light indicates that there is a sensor

Alarm In. A steady GREEN light indicates no alarm.
. Alarm button Use to manually acknowledge an alarm.
. Enter and arrows buttons

for Enter.

Live view mode: Press Enter to enter/exit PTZ mode. Press

the left/right arrow buttons to scroll between the cameras.

Menu mode: To enter the menu toolbar, keep pressing the left

arrow button until the first menu icon is selected. Then press

the left/right arrow buttons to select a menu icon.

To select a menu option in the submenu panel or setup menu,

press the arrow buttons left/right and up/down to position

cursor in the menu window. Press for Enter. See Figure 12 on

page 27.

Playback mode: Press the left/right arrow buttons to slow

down or speed up playback. Press the up/down arrow buttons

to jump forwards or backwards by 30 seconds. Press Enter to

stop/start playback.

PTZ mode: Press the arrow buttons to control the movement

of the PTZ dome camera.
. IR receiver Receiver for IR remote.

. Playback buttons

Reverse: Press to jump back to the oldest available video

and start the playback.

Pause: Press to pause playback.

Play: Press to start 24-hour playback of the currently
selected camera. If you are in multiview format, only the
camera shown in the top-left corner of the multiview is played
back.

22 TruVision DVR 12HD User Manual

Chapter 4: Operating instructions

Task

Live view mode

Playback mode

Pause mode

PTZ control mode

Menu navigation

Table 2: Front panel button functions by task

Button

Direction Press to cycle through channels.

Enter Press to show the PTZ control toolbar.

Reverse Press to play the earliest video file of the current camera

Pause Press to freeze the last image of the live display for all

Play Press to play 24-hour playback of the current camera

Live Press to switch to live view mode.
Seq Press to start/stop sequencing cameras on the current

Menu Press to enter the main menu.

Button function

(upper-left video tile if in multiview mode).

active cameras displayed.

(upper-left video tile if in multiview mode).

monitor. Hold the Seq button for three seconds to start and
stop sequencing.

Direction The left and right buttons are used to speed up and slow

down recorded video. The up and down buttons are used to
jump recorded video forwards or backwards by 30 s.

Enter Press the button to pause the video. Press again to restart

the video.
In single-frame Playback mode, press to advance the video

by a single frame.

Reverse Press to play back a camera in reverse direction.

In Picture Playback mode, view pictures in reverse

direction.
Pause In Playback mode, stop playback.
Play In Playback mode, play back a camera in the forward

direction.

Direction The left and right buttons are used to jump recorded video

forwards or backwards by one frame. The up and down

buttons are used to jump recorded video forwards or

backwards by one second.

Direction Press to control the movement of the PTZ camera.

Zoom +/- Press to zoom in and out.
Preset Press Preset and a numeric button to call the specified

preset.

Tour Press Tour and a numeric button to call the specified

shadow tour.
Play Press to do an auto tour.

TruVision DVR 12HD User Manual 23

Display Press to delete a selected key point from the PTZ Setting >

More Settings> Tour > Key Point list.

Direction Press to navigate between different fields and items in

menus.

Menu Enter/exit the main menu.

Chapter 4: Operating instructions

Task

Item

Left button
Right button

Scroll

Button

Enter Press to confirm the selection in any of the menu modes.

Button function

Using the mouse

The USB mouse provided with the recorder can be used to operate all the functions of
the unit, unlike the fron t panel whi c h has limited functionality. The USB mouse lets you
navigate and make changes to settings in the user interface.

Connect the mouse to the recorder by plugging the mouse USB connector into the USB
port on the back panel or the front panel. The mouse is immediately operational and the
pointer should appear.

Note: Use a USB 2.0 mouse.

Move the pointer to a command, option, or button on a window. Click the left mouse
button to enter or confirm a selection.

You can purchase a spare mouse by ordering part number TVR-MOUSE-1.
See Table 6 below for a descr ipt ion of the mouse buttons.

Table 3: Mouse buttons

Description

Single-Click Live view: Select a camera to display the live view toolbar.

Menu: Select a component of a menu, such as a button or

an input field. This is similar to pressing the Enter button
on the remote/front panel controls.

Double-Click Live view: Switch between single screen and multi-screen

mode in live/ playback mode.

Click and Drag Live view: Drag channel/time bar.

PTZ control: Adjust pan, tilt and zoom.
Tamperproof, privacy masking and motion detection

functions: Select the target area.
Digital zoom-in: Drag and select target area.

Single-Click Live view: Display menu.

Menu: Exit the current menu and return to higher level.

-wheel Scroll Up Live view: Return to the previous window.
Menu: Move the selection to the previous item.

Scroll Down Live view: Move to the next window.

Menu: Move the selection to the next item.

24 TruVision DVR 12HD User Manual

Chapter 4: Operating instructions

Item

Description

1

Acknowledge an alarm.

2

Enable/disable the IR remote control to control the

3

Select a

4

Switch between the different multiview formats

5

Switch

6

Return to

Using the IR remote control

The recorder is supplied with an infrared (IR) remote control unit. Like the mouse, it can
be used to operate all of the main functi ons of the unit.

The IR remote control can be programmed with a unique device ID address so that the
controller will only be able to communicate with recorders with that address. No
programming is necessary if using a single recorder.

The device ID address only applies when using a remote control and not when using a
keypad.

You can purchase a replacement remote control by ordering part number TVR­REMOTE-1.

Figure 4: IR remote control

. Alarm
. Device
. Numeric buttons
. Display
. Mon A and Mon B
. Live

TruVision DVR 12HD User Manual 25

camera, and enter a number in a menu option.

between monitors A and B.

live view mode.

recorder.

.

Chapter 4: Operating instructions

Item

Description

7

Activate the main menu.

8

Start /stop sequencing.

9

In Menu mode: Use left or right arrow buttons to select and up or down
arrow buttons to edit entry.

In PTZ mode: Use to control PTZ.
In

10

Confirm selection.

11

Use to control zoom of camera lens.

12

Enter preprogrammed three

13

Enter preprogrammed three

14

Use to control focus of camera lens.

15

Use to control playback (Rewind, Pause, Play, and Fast Forward

16

Open the Search menu.

17

Replay the selected file from the beginning.

18

Eject the CD or DVD disk.

19

Press once to enter quick archive mode. Press

. Menu
. Seq
. , , ,

. OK
. Zoom + and ­. Preset
. Tour
. Focus + and ­. Playback control
. Search
. Replay
. Eject

Playback mode: Use to control playback speed.

-digit code to call up a preset.

-digit code to call up shadow tour.

).

. Archive

twice to start archiving.

Aim the remote control at the IR receiver located at the front of the unit to test
operation.

To change the address of the remote control to the recorder:

1. Press the Menu button on the front panel or right-click the mouse and select the

Menu button. The default display menu window appears.

2. Click Device Management > General Settings.

3. Check the remote control ID value. The default value is 255. This device address is
valid for all IR controls.

Note: The recorder will respond to any remote control that has an address between
1 and 255.

4. On the remote control press the Device button.

5. Enter the device address value. It must be the same as that on the recorder.

6. Press the OK button on the remote control.

To place batteries into the IR remote control:

1. Remove the battery cover.

2. Insert the batteries. Make sure that the positive (+) and negative (−) poles are
correctly placed.

3. Replace the battery cov er .

26 TruVision DVR 12HD User Manual

Chapter 4: Operating instructions

Troubleshooting the remote control

If the IR remote control is not functioning properly, perform the following tests:

• Check the battery polarity.

• Check the remaining charge in the batteries.

• Check that the IR remote control sensor is not masked.

If the problem still exists, please contact your administrator.

Menu overview

The recorder has an intuitive structure that allows you to configure the unit’s
parameters quickly and efficiently. Each command icon displays a window that lets you
edit a group of settings. Most menus are available only to system administrators.

The window is divided into three sections. The currently selected command icon and
submenu item are highlighted in green. See Figure 12 below.

You must be in live view mode to access the main menu.

Figure 5: Menu structure

1. Menu toolbar: Setup options available for the selected menu function. Move the mouse over a
command icon and click to select it. See Table 4 below for a description of the icons.

2. Submenu panel: Submenus for the selected menu function are displayed. Click an item to select it.

3. Setup menu: All the details for the selected submenu are displayed. Click a field to make changes.

Note: See Table 2 on page 21 for the description on how to access the menu options
using the front panel.

TruVision DVR 12HD User Manual 27

Chapter 4: event setup

Display Settings

video format, resolution,

Camera Setup
Network

Recording

Alarm and Event
Setup

output,

event

Device Management
Storage Management

User Management

System Information

Help

Shutdown

Table 4: Description of the menu toolbar icons

Icon Name Description

Configures display settings including

Configures analog and IP cameras, snapshot resolution and

Settings Configures standard network settings including IP address,

Configures recording settings including instant replay

video output interface, dwell time, multiview format, and
camera sequencing. See Chapter 9 “Display settings” on
page 56.

quality, camera settings including OSD, privacy masking,
tampering, restricted access, motion detectio n s etu p, PTZ
setup, preset tours and show tours, V-stream encoding. See
Chapter 10 “Camera setup” on page 59

email notifications, DDNS setup, and advanced network
settings. See the Chapter 11 “Network settings” on page 76.

duration, recording schedule, and manual recording. See
Chapter 12 “Recording” on page 86.

Configures alarm settings including alarm input, alarm
manual trigger, buzzer settings, alarm notifications, video
loss, and alarm host setup. See Chapter 13 “Alarm and

setup” on page 90.

Configures system settings including system date and time,

Provides reference information to the various toolbars,

Provides access to logout, reboot, and shutdown options.

DST, language, menu timeout, import/export config files,
firmware upgrade, holiday schedules, text insertion, and RS­232 settings. See Chapter 14 “Device management” on page

96.

Configures HDD information, storage mode, S.M.A.R.T.

settings, and bad sector detection. See Chapter 15 “Storage
management” on page 104.

Configures users, passwords, and access privileges. See

Chapter 16 “User management” on page 110.

Displays device information, camera setup information,

recording setup information, alarm inputs information, alarm
outputs information, network information, HDD information,
and log search. See Chapter 17 “System information” on
page 115.

menus, and keys within the interface.

See “Powering on the recorder” on page 15.

To access the main menu:

1. In live view, press the Menu button on the remote control or front panel.

- Or ­Right-click the mouse and select Menu from the pop-up menu.
The main menu window appears . The Di spl a y Settings window appears by default.

28 TruVision DVR 12HD User Manual

Chapter 4: event setup

Switch to lowercase/uppercase

Space

Exit the soft keyboard

Alphanumeric characters

Backspace

Punctuation

Confirm selection

2. Click the required menu icon to display its submenu options. Modify the
configuration parameters as required.

3. Click Apply to save the settings.

4. Click Exit to leave the menu setup and return to live view.

The soft keyboard

A keyboard will appear on-screen when you need to enter characters in a window
option. Click a key to input that character.

Figure 6: The soft keyboard

Description of the keys in the soft keyboard:

Exiting the main menu

Press the Menu button on the front panel to exit the current menu window and return to
live view, or click Exit in a main menu.

TruVision DVR 12HD User Manual 29

Icon

Chapter 5

Live view

Description of live view

Live view mode is the normal operating mode of the unit where you watch live images
from the cameras. The recorder automatically enters into live view mode once powered
up. On the monitor you can see whether a recording is in progress and, if set up to do
so, the current date and time, as well as the camera name.

Status information

Information on the system and camera status is displayed as icons on the main and
auxiliary monitors. The camera status icons are shown for each camera. Each icon
represents information on a specific item. These icons include:

Table 5: Description of the on-screen status icons

Description

Indicates an alarm.

Indicates that a camera channel is being recorded.

Indicates a motion detection event.

Indicates a video loss event .
Indicates alarm and system notifications. Clicking the icon opens a window that lists the

alarms and notifications.
Indicates manual recording.

Indicates that live view is locked from the front panel. Mouse actions are still allowed.

The recorder can display more than one icon at the same time. See “General settings”
on page 98 to display or hide these icons.

30 TruVision DVR 12HD User Manual

Chapter 5: Live view

The system status is displayed on the front panel by the status LEDs.

Video output

The recorder automatically checks the monitor outputs used on startup. If more than
one monitor is connected, it then defines which monitor is the main monitor and which
is the event monitor. The event monitor is used to display detected events such as
motion. Only one monitor can be controlled at a time.

If a HDMI monitor is used, it will be the main output. If HDMI and VGA monitors are
both connected to the recorder, both will be main monitors; they will both show the
same view.

See “Controlling live view” on page 31 for more information on setting up the monitors.
Monitor A is the main monitor. When an alarm or motion is detected, the camera with

the alarm/motion event is displayed on monitor B. When there are multiple alarm or
motion events, the camera images are sequenced on monitor B.

Live view mouse menu

Many features of live view can be quickly accessed by placing the cursor on a live
image and clicking the right-but ton o f the mou s e. The mouse menu appears (see
Figure 14 below).

Figure 7: The mouse menu for the main monitor

The list of commands available depends on which monitor is active; main or auxiliary
(monitor B). See Table 6 on page 32. The default settings of these commands are
provided in the appendix under “D efaul t m enu settings” on page 154.

TruVision DVR 12HD User Manual 31

Chapter 5: Live view

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11

1

2
3

4

5
6

Table 6: Mouse menu for monitor A (main monitor)

Name Description

Menu Enter the Main menu.

This option is not available from monitor B.

Single Camera Switch to a full-screen view for the selected camera from the

dropdown list. See “Single and multiview display ” on page 33 for
more information.

Multi Camera Switch between the different multiview options from the dropdown

list. See “Single and multiview display ” on page 33 for more

information.
Previous Screen Displays the previous camera.
Next Screen Displays the next camera.
Start Sequence Turn on sequence mode. The window automatically sequences

between cameras. To set up the sequence dwell time, go to Menu >

Display Settings > Display > Sequence Dwell Time and select a

value.
24-hour Playback Playback the recorded video of the selected day from the selected

camera. The current day is selected by default. See “24-hour

playback” on page 42 for more information.
Mon itor B Switch between monitors A (main) and B (event).
Advanced Search Enter the advanced video search menu. See “Searching recorded

video” on page 43 for more information.

Picture Mode Select Standard, Bright, Soft, or Vivid mode to display.

. Close Time Bar Open/close the time bar.

Table 7: Mouse menu for monitor B (event monitor)

Name Description

Single Camera Switch to a full-screen view for the selected camera from the

.

dropdown list.

. Multi Camera Switch between the different multiview options from the dropdown

list.

. Previous Screen Displays the previous camera.
. Next Screen Displays the next camera.
. 24-hour Playback Playback the recorded video of the selected day from the selected

camera. The current day is selected by default. See “24-hour

playback” on page 42 for more information.

. Monitor A Switch between monitors A (main) and B (event).

32 TruVision DVR 12HD User Manual

Chapter 5: Live view

Single and multivie w display mode

The recorder has single and multiview formats. The number of multiview display modes
available depends on the recorder model.

Single view display
format

Press the numeric button on the front panel to switch to the corresponding
camera display. For example, press button 10 to v iew cam er a 10.

-Or­Right-click the mouse and select Single Camera from the menu. Select the

required camera from the list.

Multiple view dis play
format

Press the Display button on the front panel to cycle through different display
formats.

-Or­Right-click the mouse and select Multi Camera from the menu. Select the

desired multiview display layout.

Sequencing cameras

The sequencing featur e allows a camera to be displayed briefly on screen, befor e
advancing to the next camera in the sequence list. Sequencing can only be done in
single-view display mode.

The default sequence displays each camera in numerical order. However, each camera
on the main and event monitors can have a pre-programmed dwell time and seque nc e
order. See “Layout” on page 57 for more information.

Note: Dwell time must not be set to zero for sequencing to function.

Sequencing cameras using the front panel:

Select the camera where you want to start sequencing. Press the Seq button on the
front panel to start sequencing. Press it again to stop sequencing.

Sequencing cameras using the mouse:

Select the camera where you want to start sequencing. Right-click the mouse and
select Start Sequence to start the sequencing. Right-click again and select Stop

Sequence to stop sequencing.

Live view toolbar

The live view toolbar in live view lets you quickly access regularly used commands.
Position the cursor over a video image and left- click the mouse. The toolbar appears
(see Figure 16 on page 34).

TruVision DVR 12HD User Manual 33

Chapter 5: Live view

Figure 8: Live view toolbar

Table 8: Description of the live view toolbar icons

Icon Description

Pause: Freeze the live image of the selected camera. Although the image pauses, time

and date information does not. The system clock continues to run.
Start Manual Recording: Start/stop manual recording.

The icon is red when manual recording is enabled. See “Recording schedule” on page
86 for information on setting up this function.

Instant Playback: Playback the recorded video from the last five minutes. If no
recording is found, then there was no recording made in the last five minutes.

Click the icon and select the desired camera. Click OK.
See “Modify the instant replay duration” on page 88 For more information.
Audio On: Enable/Disable audio output. The audio option must already have been

setup in the Display menu.

Snapshot: Capture a snapshot of a video image. The image is saved on the unit. See
“Slideshow of snapshots” on page 47 for more information.

PTZ Control: Enter PTZ control mode.
See “Configuring PTZ settings” on page 70 for more information.

Digital Zoom: Enter digital zoom. See “Digital zoom ” on page 35 for further information.

Image Settings: Enter the image settings menu to modify the image lighting levels .

There are two options:

Preset Mode: These are preconfigured image lighting levels. Select one of the four

options depending on current lighting conditions:

- Standard: Use in standard lighting situations.

- Indoor: Use indoors.

- Dim Light: Use when the light l e v el is low.

- Outdoor: Use when outdoors. The contrast and saturation values are high.

Customize: Modify brightness, contrast, saturation, and hue values. Click Restore to

restore image settings to previous values.
Click Restore to restore image settings to previous values. Click Default to return to

default values.
These settings can also be modified from the Camera Setup > Image menu (see page

“Image settings” on page 66.
Show Text: Display inserted text on screen. The color of the text can be changed:

Black, white, or pink.
Auxiliary Focus: Automatically focus the camera lens for the sharpest picture.

34 TruVision DVR 12HD User Manual

Chapter 5: Live view

Icon Description

Lens Initialization: Initialize the lens of a camera with a motorized lens, such as PTZ

or IP cameras. This function helps to maintain lens focus accuracy over prolong periods
of time.

Close Toolbar: Close the toolbar.

Digital zoom

You can easily zoom in or out of a camera image in live view mode and play bac k us ing
the digital zoom command. The zoom command magnifies the camera image four
times. See Figure 17 below.

Figure 9: Digital zoom window

To quickly zoom in/out on a camera image:

1. Left-click the mouse on the desired camera. The live view toolbar appears.

2. Click the digital-zoom icon. The digital view window appears.

3. Left-click the mouse and drag the red square to the area of interest, or press the
arrow buttons on the front panel to position the red square. The selected area is
magnified.

4. To exit digital zoom, right-click the mouse.

PTZ preset and tours

When in live view you can quickly call up the list of existing presets, preset tours and
shadow tours by using the front panel, remote control, mouse and keypad.

TruVision DVR 12HD User Manual 35

Chapter 5: Live view

1.

2.

3.

4.

5.
6

Front panel Press Enter. PTZ control panel appears.
Mouse Left-click the mouse on the desired camera image. The live view toolbar appears.

Click the PTZ control icon to enter PTZ mode. The PTZ control panel appears.
Remote control Press the OK button. The PTZ control panel appears.
Keypad Press the Enter button on the keypad. For further information on using the KTD-

405 keypad, see Appendix E “KTD-405 keypad” on page 141.

If the display was in multiview format, it changes to full-screen for m at for the selected
camera. See Figure 10 below for a description of the PTZ control panel.

Figure 10: PTZ control panel

Table 9: Description of the PTZ control panel

Name Description

Directional pad/auto-

scan buttons
Zoom, focus, and iris Adjusts zoom, focus and iris.
PTZ movement Adjusts the speed of PTZ movement.
Toolbar

Select PTZ command Displays the desired function from the scroll bar: camera, preset,

Controls the movements and directions of the PTZ. The center
button is used to start auto-pan by the PTZ dome camera.

Turns on/off camera light.
Turns on/off camera wiper.

Zoom area.
Centers the PTZ dome camera image. This command is

not supported on all PTZ dome cameras.
Jumps to the home position.

preset tour or shadow tour.

. Exit Exits the PTZ control panel.

36 TruVision DVR 12HD User Manual

Chapter 5: Live view

To call up a preset:

1. In live view, left-click the mouse and select the PTZ control icon in the quick access
toolbar. The PTZ control panel appears. Select the desired camera from the toolbar.

– Or –
On the front panel, select the desired camera and press Enter to call up the quick

access toolbar. The PTZ control panel appears.

2. Scroll the toolbar to Preset and doubl e-click the desired preset from the list. The
camera immediately jumps to the preset position.

To call up a preset tour:

1. In live view, left-click the mouse and select the PTZ control icon in the live view
toolbar. The PTZ control panel appears. Select the desired camera from the toolbar.

– Or –
On the front panel, select the desired camera and press Enter to call up the live

view toolbar. The PTZ control panel appears.

2. Scroll the toolbar to Tour and double-click the desired preset tour from the list. The
camera immediately carries out the preset tour movement.

To call up a shadow tour:

1. In live view left-click the mouse and select the PTZ Control icon in the live view
toolbar. The PTZ control panel appears. Select the desired camera from the toolbar.

– Or –
On the front panel, select the desired camera and press Enter to call up the live

view toolbar. The PTZ control panel appears.

2. Scroll the toolbar to Shadow Tour and double-click the shadow tour from the list.
The camer a immediately carries out the shadow tour movement.

TruVision DVR 12HD User Manual 37

Chapter 6

Playback functionality

The recorder lets you quickly locate and play back recorded video. There are four ways
to play back video:

 Instant playback of the most recently recorded video
 24-hour playback of one day’s recorded video
 Search video by specific time, events, motion detecti on, book mar k s, or snaps hot s

(see Chapter 7 “Searching files” on page 46 for furth er in for mation)

The recorder continues to record the live view from a camera while simultaneously
playing back video on that camera display. You must have the access privilege to play
back recordings (see “Customize a user’s access privileges” on page 111 for more
information).

Overview of the playback view

It is easy to manage playback from the playback window.
The playback video can be set up to display a time/date stamp for evidentiary purposes

(see “Camera OSD” on page 65).
The playback windows for 24-hour playback and for the results of a search are slightly

different.

38 TruVision DVR 12HD User Manual

Chapter 6: Playback functionality

insertion.

Figure 11: Playback window (24-hour playback shown)

1. Playback viewer.

2. Camera panel. Select the cameras for
playback. Move the mouse over the area to
display the list of cameras available.

3. Calendar panel.
Blue: Current date
Green/Yellow/Red: Recordings available
on the recorder.

4. Playback control toolbar. See Figure 12
on page 40 for more information.

5. Time bar: Time of actual playback. This is only
displayed in 24-hour playback.

6. 24-hour recording progress bar: This bar
displays how much of the 24-hour period has
been recorded.

7. Recording type: Description of the color coding
of recording types that appear in the playback
progress bar. Green indicates constant
recording. Red indicates alarm recor ding. Ye llo w
indicates motion recording. Pale green indicates
manual recording. Pale blue indicates text

The playback control toolbar

It is easy to manually control playback using the playback control toolbar. See
Figure 12 on page 40 below.

Note: The playback control toolbar does not appear for instant playback.

TruVision DVR 12HD User Manual 39

Chapter 6: Playback functionality

Item

1

2

3

4

5

Figure 12: Playback control toolbar (Search playback example shown)

Description

. Audio and video control toolbar:

/ Audio on/off.

/ Start/stop a video clip during playback. Sections of a recording can be saved to an

external storage device.

Add default bookmark.

Add customized bookmark.

Bookmark management.

Click to see the list of bookmarks and their times. They can be renamed or
deleted.

Digital zoom.

Click to enter the digital zoom function. Click again to exit. See “Digital zoom in
playback” on page 45 for more information.

Smart search for motion detection.

Click to enter the motion search view.

Archive files.

. Playback control toolbar:

Reverse play the recording. Click again to pause.

Stop playback. Time displayed is 00:00:00.

Play recording.

Fast forward playback by the configured skip time (default is 30 seconds).
Reverse playback by the configured skip time (default is 30 seconds).

Decrease playback speed: Options available are: ½ speed, ¼ speed, 1/8 speed,

single frame.

Increase playback speed. Options available are: 2X speed, 4X speed, 8X speed,

32X speed.
Play previous file/day/event recording.
Play next file/day/event recording in the search result.

. Recording type: Description of the color coding of the five recording types that appear in

the playback progress bar. Green indicates continuous recording. Yellow indicates motion
detection. Blue indicates text insertion. Pale green indicates manual recording. Red

indicates alarm recording.
. Call up the Search window to search for recorded video files.
. Hide the playback control toolbar.

40 TruVision DVR 12HD User Manual

Chapter 6: Playback functionality

Item

6

7

8

Name

1

2

3

4

5

6
7

8

Description

. For 24-hour playback mode, quit playback and return to live view.

For playback from search mode, quit playback and return to the search window.

. Playback bar: This bar displays the playback recording. It indicates in color the type of

recording. Constant recording is shown in the example above.
. Timeline: Allows you to jump forwards or backwards in time. The timeline moves left

(oldest video) to right (newest video). Click a location on it for where you want playback to

start.

In 24-hour playback, the cursor shows the actual time.

In search playback, the cursor is a ball. The actual playback time of the ball position and

how much playback has already played are also displayed.

Playback mouse menu

You can quickly access playback options by placing the cursor on a playback image on­screen and clicking the right-button of the mouse. The playback pop-up menu appears
(see Figure 13 below). The list of options available depends on the type of playback.

Figure 13: The playback pop-up menus

24-hour playback: Search result playback:

Description

. Camera Select a camera for playback.
. Video Search Return to the Search window.
. Digital Zoom Enter the digital zoom function for the selected camera. See “Digital zoom in

playback” on page 45 for more information.

. Motion Search Enter the motion search window. See “Search for motion events in playback”

on page 47 for more information.

. Show Text Overlay Hide or display text overlay. This option is only available via the browser. See

“Text overlay” on page 130 for more information.

. Skip Time Modify the playback skip time. See “Playback speed and skip time” on page 43

for more information.
. Control Panel Hide or display the playback control toolbar.
. Exit Return to live view or video search.

TruVision DVR 12HD User Manual 41

Chapter 6: Playback functionality

Instant playback

Use the live view toolbar to perform instant replay of a predefined period (default time is
five minutes). This can be useful to review an event that has just happened. Only one
camera at a time can be selected.

You can modify the playback period in the Instant Replay Duration menu. See page 88
for further informati on.

To instantly replay recorded video:

1. In live view mode, left-click the mouse on the desired camera image. The live view
toolbar appears. Click the Instant Playback icon .

2. Click the Channel icon and select the desired camera from the drop-down list.
Click OK.

Playback starts immediately. The Instant Playback scroll bar appears under the
selected camera.

3. Click Pause on the toolbar to pause playback .
Click Play to restart playback.
Click Stop to stop playback and return to live view.

24-hour playback

Use this option to access one day of video recordings for the selected camera.
Playback starts at midni g ht and runs for the 24-hour period. 24-hour playback is shown
in full-screen view. See Figure 13 on page 41 for a description of the playback control
toolbar.

42 TruVision DVR 12HD User Manual

Chapter 6: Playback functionality

• Using the mouse:

1. In live view mode right-click the mouse on the desired camera image. In the mouse
toolbar, click 24-hour Playback.

The playback screen appears. By default, the camera is in full-screen mode.

2. To select more than one camera for synchronous playback or to select playback
from a different day, move the mouse to the right edge of the screen. The camera
list and calendar appear. Check the desired cameras and/or another day. Up to 8
cameras can be selected.

Playback starts immediately you have selected the camera and times.

Note: A message appears if there are no recordings found during this period.

3. Use the playback control toolbar to manually control playback.

4. Click Exit to return to live view.
– Or –
Right-click the mouse and click Exit from the mouse menu to return to the previous

window.

• Using the front panel:

1. Select the camera for playback and press the Play button. Playback from the
selected camera starts immediately.

Note: Synchronous playback is only available using the mouse. If live view was

showing multiview, only the camera in the top-left channel on screen will be played
back.

2. To select a different camera for playback, press the numerical button of the desired
camera.

3. Press Live to return to live view.

Playback speed and skip time

Use the direction buttons on the front panel to modify the playback speed, and to jump
forwards or backwards.

The default skip time is 30 seconds. However, you can easily change it.

To set the playback skip time:

1. In playback mode, right-click the mouse and click Skip Time on the pop-up menu.
The Skip Time menu appears.

2. Select a skip time between 10 and 300 seconds. The default skip time is 30
seconds.

TruVision DVR 12HD User Manual 43

Chapter 6: Playback functionality

To change the playback speed:

From the front panel:

Press the left and right buttons to speed up and slow down recorded video.

From the playback window using the mouse:

Click and to speed up and slow down recorded video.

To skip forwards or backwards during playback:

From the front panel:

Press the up and down buttons to jump recorded video forwards and backwards by a
set skip time.

From the playback window using the mouse:

Click and to jump recorded video forwards and backwards by a set skip time.
— Or —
Click a location on the timeline for where you want playback to start.

Playing back frame-by-frame

You can play back a selected video at different speeds. This allows you to carefully
examine an event frame-by-frame as it happens.

The current frame rate is shown on the right of the playback control toolbar.

To play back frame-by-frame:

• Using a mouse:

1. In playback mode click the Speed Down button in the playback control toolbar
until the speed changes to single frame.

2. Click the Pause button to advance the video frame by frame.

• Using the front panel:

1. In playback mode move the left direction button to left to scroll down through the
speed changes until single frame.

2. Press Enter to advance the video frame by frame.

44 TruVision DVR 12HD User Manual

Chapter 6: Playback functionality

Digital zoom in playback

You can zoom in on an image during playback to see it in greater detail. There are two
ways to perform digital zoom in playback.

To digitally zoom-in during playback:

1. In playback mode, right-click the mouse and select Digital Zoom in the pop-up
menu.

— Or —
Click the Digital Zoom icon in the playback control toolbar.
The playback control toolbar disappears. The digital zoom window appears.

2. Left-click the mouse and drag the red square in the digital zoom window to the area
of interest, or move the joystick on the front panel to position the red square. The
selected area is magnified.

3. Right-click the mouse to quit the digital zoom mode and return to full-screen
playback mode. The playback control toolbar reappears.

Create bookmarks

You can bookmark the important scen es in a rec or ded file for l ater r e ference.
Bookmarks flag the start of a scene. Up to 64 bookmarks can be saved in a video file.

There are two types of bookmarks:

• Default bookmark : All default bookmarks have the same generic name,
“BOOKMARK”.

• Customized bookmark : The bookmark is given a name for easy identification.
The same name can be used for several bookmarks.

You can search both types.

To create a bookmark:

1. Open a 24-hour playback window or the playback window from a search result.

2. In the playback recording, click the timeline bar where you want the bookmark to be.
The green time line jumps to this position. Click the button for the type of bookmark
you want, and enter the bookmark name if required.

In the playback recording from a search, click the scroll bar where you want the
bookmark to be. The scroll bar ball jumps to this position. Click the button for the
type of bookmark you want, and enter the bookmark name if required. The
bookmark is saved.

3. Click the bookmark management button to see the list of bookmarks saved. The
name of a bookmark can be edited. The bookmark can also be deleted.

TruVision DVR 12HD User Manual 45

Chapter 7

Searching files

This chapter describes how to search and playback recorded videos as well as search
them by time, events, bookmarks, and snapshots.

Search video menu

You can easily search and play back recorded videos by time and date, ev ents,
bookmarks, and snapshots. Recordings from both analog and IP cameras are
searched.

Figure 14: The Search menu

The Search window has five submenus that allow you to carry out different searches by
theme:

46 TruVision DVR 12HD User Manual

Chapter 7: Searching files

Search type

Time and date

Event
Bookmark

Snapshot

Disk analysis

Description

Search all video by time and date of recording.

Search only event recorded files. Files can be searched by alarm inputs,

motion detection, text ins ert ion, or intelligent alarms.
Search recorded files with bookmarks.
Search snapshots.

The recorder can run a disk analysis to get a broader sense of the video data

stored on the HDD. This video data can include alarms, events, video Loss,

and more. Recorded video cannot be retrieved from this window.

Search results

A search will usually produce a list of files, which may extend to several pages. The
files are listed by date and time. The most recent file is listed first. You can then select a
file to play it back. See Figure 15 on page 47 for an example of a search.

Only one file can be played back at a time.

Figure 15: Example of a search result list

1. Click to playback the selected video.

2. Click to lock recording to prevent it from being
overwritten.

Search for motion events in playback

1. In playback mode, click the ‘Smart’ icon . The motion search view opens.

2. In the motion search view, mark the area in which the recorder needs to search for
motion. Use the motion search toolbar to select full screen (1), remove full screen
selection (2), start motion search (3) and exit motion search (4).

TruVision DVR 12HD User Manual 47

Chapter 7: Searching files

3. Click to retrieve the motion events.
The standard playback view opens, containing all recordings for the period of time

selected. Motion events are shown in blue in the time bar. Click on the time bar to
skip from one motion event to the next.

Motion recording period (includes pre and post

event recording periods) Motion event

Search and play back recordings by time and video type

You can search recorded video by time and video type, such as continuous recordings,
motion, alarms, and all recordings. Video can be played back simultaneously across
several cameras.

To search archived video files:

1. In live view right-click the mouse on the desired video pane and select Search

Video. The Search menu appears.

2. Select the desired cameras, record type, file type as well as start and end times of
the recording.

3. Click Search. The list of search results appears.

4. Click to play back the search results:

To immediately access archived footage:

1. In the Search menu, click the “Time & Date” tab.

2. Select the desired cameras, record type, file type as well as start and end times of
the recording. Up to four cameras can be selected.

3. Click Go. The simultaneous playback of up to four cam eras for the indi cated time
will start.

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Chapter 7: Searching files

To search for motion:

1. In the “Time & Date” search menu, select the desired camera (1 camera), record
type, file type as well as start and end times of the recording. Only one camera can
be selected.

2. Click Motion Search. The motion search view opens.

3. In the motion search view, mark the area in which the recorder needs to search for
motion. Use the motion search toolbar to select full screen, remove full screen
selection, start motion search and exit motion search.

4. Click to retrieve the motion events.
The standard playback view opens, containing all recordings for the period of time

selected. Motion events are shown in blue in the time bar. Click on the time bar to
skip from one motion event to the next.

Search and playback recordings by event

You can search recorded video by event type: motion, text insertion, intelligent alarms,
and alarm input.

To play back search results:

1. In live view right-click the mouse on the desired video pane and select Search

Video. The Search menu appears.

2. In the Search menu, click the “Event” tab.

3. Select the desired event type as well as start and end times of the recording.

4. Select the desired alarm inputs or channels.
If you selected “Intelligent Alarm” as the event type, select the required IP cameras.

5. Click Search. The list of search results appears.

6. Select the desired video from the list.

7. In the search results window, you can:

- Click Play to playback the footage

- Click Archive to archive results

- Click Details to display more information about an event.

Note: You can modify the pre- and post-play periods of a recording.

Search bookmarked recordings

For information on creating bookmarks, see “Create bookmarks” on page 45.

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Chapter 7: Searching files

To search for a bookmark:

1. In live view right-click the mouse on the desired video pane and select Search

Video. The Search menu appears.

2. In the Search menu, click the “Bookmark” tab.

3. Select the desired cameras as well as start and end times of the recording to be
searched. Also select the type of bookmark to be searched.

If searching for customized bookmarks, enter a keyword from the bookmark name.
Click Search. The list of bookmarks appears.

4. Select the desired book mark from the list.

5. Select a bookmark and do one of the following:
Click the Edit button to edit a bookmark’s name.

- Or ­Click the Delete button to delete a bookmark.

- Or ­Click the Play button to play back a bookmark.

Search snapshots

You can search video snapshots. See “Live view mouse menu” on page 31 on how to
create snapshots.

To search for snapshots:

1. In live view right-click the mouse on the desired video pane and select Search

Video. The Search menu appears.

2. In the Search menu, click the “Snapshot” tab.

3. Select the desired cameras as well as start and end times of the recording to be
searched.

4. Click Search. The list of snapshots appear s .

5. Select a snapshot to see it in the thumbnail window. Click its Play button to see
it in full-screen mode.

6. When in full-screen mode, move the cursor to the right edge of the window to see
the complete list of snapshots found in the search. Click their Play buttons to see
them in full-screen mode.

7. To see a slideshow of all the snapshots found, click the  or  buttons on the
snapshot toolbar to sequence forwards or backwards through the shots.

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Chapter 7: Searching files

Log search

You can open video footage from the results of a log search. Refer to “Search the
system log” on page 118 for more information.

Disk analysis

The recorder can run a disk analysis to get a broader sense of the video data stored on
the HDD. This video data can include alarms, events, video loss, and more. However,
you cannot access video for playback.

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Chapter 8

Archiving files

Archive recorded files on an ext ernal device such as USB flash drive, USB HDDs or a
DVD burner. You must be in live view to archive video. Access to archive commands
may require a password.

Before starting to archive files, ensure that you have the backup device connected to
the recorder. It can be detected automatically by the recorder.

Note: The recorder supports USB DVD and USB HD on the front and back USB ports.

Archiving files

There are two ways to archive files:
Quick Archive button: Quick archive lets you archive recorded files quickly by using

the Archive button on the front panel. The recorder then downloads all the recorded
files on the unit to fill the available memory space on the media. This option is not
available via the mouse.

Search results window: In many search results windows there is an “Archive” button.
Click it to bring you to the archive window of the selected video in the search result.

Quick Archive

To archive recorded video using Quick Archive:

1. Insert the backup device into the recorder.
If using a USB memory drive, insert the device into the USB port on the front panel.

If more than one media type is found, the USB device takes precedence over the
others.

2. Press Archive on the front panel or remote control to open the quick archive
window.

3. Click Start or press Archive on the front panel again. The unit starts to download
all the files listed.

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Chapter 8: Archiving files

1.

2.

3.

4.

5.

Note: If there is a capacity limitation on the backup device, only the most recent files
will be backed up.

A message will appear to confirm when the download is complete.

Arc hive menu

You can insert a mini-USB hub to the USB port to attach a mouse for navigation or a
USB drive for archiving. However, the unit may not support all types of USB hubs.

The Archive options available may depend on the type of backup device selected.

Figure 16: Example of an archive menu

Function Description

Device name S elect one of the storage media for archiving. If the backup device is not

recognized:

• Click the Refresh button

• Reconnect device

• Check for compatibility from vendor
Refresh Refresh the search results if any parameters have been modified.
Name Files found on the backup device are listed.
Delete Click to delete a selected file from the backup device.
Play Click to play selected file.

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Chapter 8: Archiving files

6.

7.

8.

9.

10.

11.

12.

Function Description

Free space Free space available on the backup device is displayed.
Seal disc Select to prevent other files being recorded onto the disc.
Include Player Select to automatically include the Player tool when archiving files.
New folder Create a new folder on the backup device. Files from the recorder can be

archived to a specific folder.
Format Format the USB/eSATA drive.
Archive Start downloading selected files onto the backup device.
Cancel Cancel search and return to previous menu.

To export recorded files to a backup device:

1. Connect the backup device to the recorder.
If using a USB memory drive, insert the device into the USB port on the front panel.

If using a digital video disk (DVD) or eSATA drive, insert the disc into the DVD drive.
If both media are found in the recorder, the USB device takes precedence over the
DVD.

2. In live view mode press the Search button on the front panel or remote control.

- Or ­Right-click the mouse and select Advanced Search.
The Advanced Search w i ndow appears.

3. Select the cameras and search parameters required.

4. Click Search. The list of results appears.

5. Select the files to export.

Note: You can click the Play button to verify that the selected files are the files to

export.

6. Click Archive. The Archive window appears.

7. Select the storage medium to export to from the drop-down list.

8. Click Archive to begin the backup process.

Create and archive video clips

You can save important scenes in a recorded file for later reference by creating video
clips of selected portions of the file during playback. When an intruder, for example,
crosses in front of several cameras you can save the video clip of the intruder’s path
across these cameras in a single file.

Up to 30 video clips can be made from a recording.

Note: This feature is only available using the mouse.

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Chapter 8: Archiving files

To export video clips during playback:

1. Connect the backup device to the recorder.

2. Search for the required files to play back. See “Searching recorded video” on page

43.

3. Select the file or files to play back and click Play. Playback starts immediately.

4. Click the playback timeline where you want the video clip to start and click the Start

Clipping button.

5. Click the playback timeline where you want the video clip to stop and click the End

Clipping button.

6. Repeat for additional cl ips .

7. Exit playback mode. A message appears asking if you want to save the video clips.

8. Click Yes to archive the clips. The Archive window appears.
Click No to exit and return to the search results window. The clips are not saved.

9. In the Archive window select from the drop-down list the backup device to be used.

10. Click Archive. File downloading starts.
Note: You can create a new folder for the video clips. Press the New Folder button

and enter the folder name.

Playing back archived files on a PC

Use the standard file player software, TruVision Player , to play back the archived video
on your PC. It is downloaded automatically from the recorder when archiving files onto
a backup device.

Note that in some cases a limited file player is included in the recorder. If so, when
opening the file player on your PC, the software will prompt a message stating that a
full version of the player is available for download from our website.

TruVision DVR 12HD User Manual 55

Monitor Video Format

Chapter 9

Display settings

Use the Display Settings menu to modify how the camera images appear on screen.

Display settings

Use the Display Settings menu to adjust the settings related to the local monitor output
of the recorder, such as selecting the main and event monitors, multiv iew layout,
display the monitor time bar, sequence dwell time optio ns, and enable or disable the
local audio output. See Figure 17 below.

Figure 17: Display Settings window

Table 10: Description of the Display setup window

Option Description

1.

56 TruVision DVR 12HD User Manual

The recorder can support NTSC or PAL video output. The vid eo

standard used is auto detected but can be manually changed.
Modify the video standard used to PAL or NTSC, and click Apply.

Chapter 9: Display settings

Picture
BNC Output Brightness

Resolution

Display Status Icons

Timebar Transparent

screen relative

Enable Timebar

Video Output

Default View

Sequence Dwell Time

Enable Audio Output
Event Monitor

Event Full Screen
Monitoring

Alarm Full Screen
Monitoring Dwell Time

Audio Output Linked to

Option Description

2.

3.

4.

5.

6.

7.

8.

9.

Setting Define the desired output mode.

Select one of the options from the drop-down list: Standard, Bright, Soft,
or Vivid, and click Apply.

Modify the video output brightness.

Adjust the scroll bar point to the desired level and click Apply.

Define the resolution of the selected monitor.

Select one of the options from the drop-down list and click Apply. The
selected resolution must be the same as that of the monitor.

Define whether the status icons are displayed. Default is Enable.

Select the transparency of the monitor output time bar on

to the background to make the time bar easier to read.
Check the box to enable/disable. Default is Disable.

Select whether the monitor output time bar appears on screen.

Check the box to enable/disable. Default is Enable.

Interface Select the desired video output interface to apply: Main BNC or

VGA/HDMI. Default is VGA/HDMI .

The factory default multiview format displays all channels (2x2 layout for

the 4-channel TVR 12HD and 4x4 layout for the 8/16-channel TVR
12HD).

10.

11.

12.

13.

14.

15.

Layout

Set the length of time for which a camera image is displayed on the

selected monitor before moving to the next camera during sequencing.
Default is off (“No Switch”).

Select whether to hear audio from cameras in both live and playback

mode. However, in order to be able to hear audio in playback, you must
enable the audio output setting. Default is Disable.

Check the box to enable/disable audio output.

Select which monitor will be the event monitor showing full screen

monitoring in case of events: HDMI/VGA, or Main BNC. Default is Main
analog.

Set the length of time during which an image is displayed on the event

Dwell Time

monitor in full screen in case of an event. Default is 10 seconds.
Set the length of time during which an image is displayed on the event

monitor in full screen in case of an alarm. Default is 10 seconds.

Select from which monitor (Main BNC or VGA) audio can be heard.

The Layout window allows you to define the layout of each of the different views as they
are shown when selecting the different live views or the sequencing order.

The cameras are sequenced in numeric order by default. You can change the order of
the cameras for all monitors.

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: Display settings

The camera order in the different views is consistent. This means that if Channel 2 is
the first camera shown in the single camera view then it will also be the top left camera
of the 4-channel view.

You can switch the channel of a camera with that of another camera in the system. This
lets you, for example, have the images of camera 1 appear on channel 10, and the
images of camera 10 appear on channel 1. This feature is useful when you want to
watch the sequence of images from specific cameras so that they are next to each
other on-screen.

See Figure 18 below. Each video tile displays both the order of the camera on screen
and the camera number.

Figure 18: Camera layout window

Multiview layout
selection bar

Camera order in
the sequence

Camera number
selection

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Chapter 10

Camera setup

Use the Camera Setup menu to configure analog and IP cameras. You can also
configure the camera OSD, snapshots, recording settings, motion detection, pri v acy
masking, camera tampering, PTZ configurations and V-stream settings.

Note: Not all settings are available for IP cameras. For advanced IP camera settings,
please consult the IP camera web browser interface.

See Table 11 below for an overview of the maximum analog/IP camera configuration by
recorder model.

Table 11: Maximum analog/IP camera configuration by recorder model

Mix of analog and IP cameras

Up to 16 channels Up to 8 channels Up to 4 channels

Analog IP Analog IP Analog IP

16 0 8 0 4 0
15 1 7 1 3 1
14 2 6 2 2 2
13 3 5 3
12 4 4 4
11 5
10 6

9 7
8 8

Supported IP cameras

The recorder suppor ts the fol l owing IP cameras:

 HD-TVI technology cameras (HD and Full HD)
 Standard analog came r as
 TruVision IP cameras at HD and full HD resolution

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Chapter 10: Camera setup

recorder model).

an IP camera.

disabled.

Analog camera setup

The recorder can support up to 16 cameras depending on the model, which can be a
mix of analog and IP cameras. By default, all camera channels in the recorder are
analog. You need to disable analog cameras in order to add IP cameras. However, at
least half of t he camera channels will always be analog.

You can quickly see an overview of all the analog cameras and their status in the

Analog Camera Overview screen (see Figure 19 below). The number of cameras

displayed depends on the recorder model. You can also select a camera to live view
the image.

When an analog camera is enabled or disabled, the system must reboot for the
changes to take effect.

Figure 19: Overview of analog cameras window (4-channel recorder model shown)

List of all the analog channels (number depends on

Disable an analog camera in order to add

The last half of the analog cameras cannot be

Click to live view the selected analog camera.

To enable or disable an analog camera:

1. From the menu toolbar, click Camera Setup > Analog Camera Overview.

2. In the Status section, check the boxes of the cameras that you want to enable.
Uncheck those you want to disable in order to add an IP camera.

3. Click Apply to save the changes.

4. A pop-up message will appear asking if you want to reboot the system. Click Yes.

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Chapter 10: Camera setup

IP camera list
Manual Add

Device Search/Add

Upgrade
Delete

Refresh

IP camera status

The IP camera status menu allows you to add, edit and remove cameras to the
recorder, as well as update the cameras’ firmware.

The maximum number of IP cameras that can be connected depends on the number of
analog cameras enabled. Only up to half of the recorder channels can be IP cameras.

You may need to disable an analog camera to add an IP camera.

Figure 20: IP camera window

Table 12: Description of the IP camera window

Option Description

1.

2.

3.

4.

5.

6.

Delete the selected IP camera from the list.

This shows the list of IP cameras added to the recorder. The camera

information shown is: Camera No., Status, Edit, Advanced Set, Live View,
Camera Name, IP Camera Address, Manage Port, Protocol, Device Model,
Serial Number, and Firmware.

Add the selected cameras from the search results list to the recorder

system without modifying the camera configuration.

Search the network for available IP cameras. Add an IP camera to the

recorder system.

Upgrade IP camera software. Insert USB flash drive in the recorder and

select the upgrade file. The camera will automatically reboot once the
software is upgraded.

Update the information displayed on a camera in the recorder device list.

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Chapter 10: Camera setup

To automatically add an IP camera:

1. From the menu toolbar, click Camera Setup > IP Camera Status.

2. Click Device Search/Add to search for any supported IP cameras located in the
recorder LAN.

3. Check the boxes of the cameras that you want to add to the recorder.

4. Click Add to add the selected cameras to the list of devices in the recorder. Click

Done when complete in order to return to the main window.

The cameras are added to the end of the list of devices.

5. To test if a camera connection is operational, select the desired camera from the list
of devices connected to the recorder and click Live. A pop-up window should
appear showing the camera’s live view.

Note: If cameras still have default settings, they might have the same IP addresses.
This creates an IP conflict. Use the Edit button to assign a different IP address to
each camera. Ensure that for each camera to successfully connect the cameras.

To manually add an IP camera:

1. From the menu toolbar, click Camera Setup > IP Camera Status.

2. Click Manual Add. In the pop-up window, enter the camera details such as the IP
camera address/domain, protocol, management port, user name and password.
Click OK.

The camera is added to the end of the list of devices.

Note: Only one camera can be manually added at a time.

Camera recording settings

Ensure that the HDD has been installed and initialized before configuring the recording
settings. See chapter “Storage management” on page 104 for more information.

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Chapter 10: Camera setup

To configure recording settings:

1. From the menu toolbar, click Camera Recording Settings.

2. Select the camera you want to configure.

3. Configure the following recording settings (options available depend on the camera
model):

• Stream Record Mode: Select one of the stream types to configure the recording

parameters of that record mode: Mainstream (TL-Hi) (default), Mainstream (TL­Lo), Mainstream (Event), Mainstream (Alarm), or Substream.

• Stream Type: Select the type of stream to record, either video or video and

audio.

• Resolution: Select the resolution of the recording. Options include: 1920*1080

(1080P), 1280*720 (HD720P), 960*576 (960H), 704*576 (4CIF), 640*480 (VGA),
352*288 (CIF).

• Bitrate Type: Select Variable (default) or Constant. If “Variable” is selected, the

bandwidth can vary depending on video quality and the bandwidth required. If
“Constant” is selected the video streaming is always at the maximum bit rate
selected.

• Video Quality: Select the quality at which to record. If “Constant” is selected as

the bit rate type, this option is unavailable.

If a low video quality is selected, the image quality is poorer and the bandwidth

required is reduced thereby allowing recording over a longer period of time.

• Frame Rate: Select the recording frame rate.

• Max. Bitrate mode: Select the general (Default) or customized option.

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Chapter 10: Camera setup

• Max. Bitrate (kbps): If the customized maximum bit rate mode was selected,

enter the value here. It must be between 32 and 4096 kbps. It is calculated from
the frame rate and time required. D e faul t is 1792.

• Pre Event: This is the time the camera starts recording before the event. Select

the time in seconds from the list to start pre-recording before the event. Default
is 5 seconds.

The maximum pre-recordi ng times available depend on the cons tan t bit rat e.

See “Maximum storage times” in the appendix.

• Post Event: This is the time the camera continues to record after the event.

Select the time in seconds from the list to stop post-recording after the event.
Default is 5 seconds.

• Auto Delete (day): Select the number of days after which recorded video from

the specified camera is permanently deleted from the HDD. A “day” is defined as
the 24-hour period from when the auto delete mode (ADM) was set.

The maximum number of days that can be set is 9999. However, the actual

number of days permitted depends on the HDD capacity. If the value is set to ‘0’,
the option is disabled. Def ault is dis abl e .

• Record Audio: Enable to record sound with the images. Default is ena ble.

4. Click Apply to save the settings.

5. If you want to save these parameters to another camera, click Copy and select the
camera in the pop-up window that appears. Cl ic k OK and ret urn t o the main
window.

6. Click Apply to save the settings.

Snapshots

You can define the image quality and resolution of snapshots for each camera.
Snapshots can be taken at any time during live view or playback, or can be created
when an alarm occurs and sent by email or sent to an FTP server.

To configure snapshots:

1. From the menu toolbar, click Camera Set u p > Snapshots.

2. Select the desired cam er a.

3. Select the snapshot resolution from the drop-down list.
Select QCIF, CIF, 4CIF, or Maximum. Maximum is the maximum available

resolution from the camera. For analog cameras, this is the maximum avail able
resolution in the camera. For IP cameras, this is the resolution being recorded.

4. Select the snapshot quality from the drop-down list (low, medium or high).

5. Click Apply to save the settings.

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Chapter 10: Camera setup

6. To copy the settings to other cameras, click Copy and select the desired cameras.
Click OK.

7. Click Exit to return to live view.

Camera OSD

The recorder lets you configure which information is displayed on-screen for each
individual camera.

The on-screen display (OSD) settings appear in live view mode and include the camera
name, time and date. They are part of the image and are therefore also recorded.

To configure the OSD settings:

1. From the menu toolbar, click Camera Set up > Camera OSD.

2. Enter a name for the camera (1), if required. The name can have up to 32
alphanumeric cha r acters.

3. Check the Display Name (2), Display Date (3), and Display Day (4) boxes to
display the camera name, date, and week.

4. Select a date format and a time format (5).

5. Select how you want the camera information displayed (6).
Select one of the options from the drop-down list. Default is non-transparent/non-

flashing.

• Transparent & Flashing

• Transparent & Not flashing

• Non-transparent & Flashing

• Non-transparent & Not flashing

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Chapter 10: Camera setup

6. To change the size of the OSD font displayed, select one of the options from OSD

Font (7).

7. There are two colored text boxes in the camera view window; one for the camera
name (red box) and the other for the dat e/time (yellow box). Using the mouse, click
and drag a text box to the display position (8).

8. To copy the settings to other cameras, click Copy and select the desired cameras.
Click OK.

9. Click Apply to save the settings and then click Exit to return to live view.

Image settings

The Image tab allows you to adjust image settings for each individual camera channel.
You may need to adjust the camera image depending on the location background in

order to get the best image quality.
The system has image settings for frequently encountered lighting conditions;

Standard, Indoor, Dim Light and Outdoor. You can also manually adjust the brightness,
contrast, saturation, hue and saturation values.

You can modify the digital noise reduction (DNR) value to improve image quality. This
function removes image noise from a video signal, which can be more pronounced in
low light conditions.

Note: These options can also be modified from the image settings button on the live
view toolbar (see “Live view toolbar” on page 33).

To adjust display settings:

1. From the menu toolbar, click Camera Setup > Image.

2. Select the camera for which to adjust the video image settings (Standard, Indoor,
Dim Light, or Outdoor).

3. Adjust the brightness, contrast, saturation, hue, sharpness and digital noise
reduction values by dragging each scroll bar.

Click the Default button to return image setting values to the default position.

4. Click Apply to save the settings and then click Exit to return to live view.

Motion detection

The motion detection menu allows you to enable or disable motion detection for each
camera, as well as create motion grids, set the sensitivity of the motion detection and
link motion detection to a specific action.

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Chapter 10: Camera setup

To set up motion detection:

1. From the menu toolbar, click Camera Set up > Motion.
Areas covered by the red grid are sensitive to motion detection.

2. Select the camera to detect motion. Each camera must be set up individually.

3. Check Enable Motion Detection. If this is not enabled, motion will not be recorded.

4. Select the areas on-screen to be sensitiv e to motio n.
Click and drag the mouse cursor across the window to deselect areas sensitive to

motion detection.

Click Full Screen to activate the whole screen or Clear to clear the screen.

5. Set the sensitivity level.
Drag the Sensitivity scroll bar to the desired sensitivity level. Default is 3.

6. Specify the target size.
In the Target Size option, specify how many grid squares must be activated before

motion is detected. Enter a value between 0 and 255 squares. Default is 1 square.

7. Select the cameras that will start the motion recording schedule once motion is
detected.

Click Actions. The Actions window appears. Click the Trigger Channel tab and
select the cameras that will record when a motion alarm is triggered. Click Apply to
save the settings.

8. Select the arming schedules for motion detection.
In the Actions window, click the Arming Schedule tab and select the day of the

week and the time periods during the day when motion can be recorded. You can
schedule up to eight time periods i n a day . Default is 24 hours.

Click Apply to save the settings. Click Copy to copy the settings to other days of
the week.

Note: Time periods defined cannot overlap.

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Chapter 10: Camera setup

9. Link the corresponding action to motion detecti on.
In the Actions window, click the Actions tab to define the method by which you want

the recorder to notify you of the alarm (see page 93 for the list of alarm notification
types available). “Notify Alarm Host” is the default selection. More than one option
can be selected.

Click Apply to save settings.

10. Click OK to return to the motion detection settings window.

11. Click Exit to return to live view.

Privacy mask

You can define an area on screen to rem ai n hi dde n fro m vi ew and recording. For
example, you can choose to block the view of a camera when overlooking residential
premises. This hidden area is referred to as privacy masking. Privacy masking cannot
be viewed in live view or recorded mode, and appears as a black area on the video
image.

Up to four privacy masks can be defined for one analog camera. For IP cameras, the
amount of privacy masks is determined by the amount supported by the camera.

To setup a privacy mask:

1. From the menu toolbar, click Camera Set u p > Privacy Mask.

2. Select the camera for which to set up privacy masking.

3. Check the Enable Privacy Mask box to enable the feature.

4. Set up the mask area. Up to four areas can be set.
Using the mouse, click and drag a privacy-mask box in the camera view window

over the desired area. You can set up to four areas for privacy masking. Masked
areas are dimmed and outlined in four different colors. Click Apply to save settings.

To delete a mask, check the desired mask and click Clear for that color mask.

5. To copy the settings to other cameras, click Copy and select the desired cameras.
Click OK.

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6. Click Apply to save the settings and then click Exit to return to live view.

Camera tamper

You can setup the recorder to alert you when the camera view has changed such as
when someone has deliberately blocked the camera view by spraying paint on the lens
or by moving the camera. Tampering detection only applies when the whole image is
covered and all light is blocked. You cannot select a specific area of the camera screen
to detect tam pering.

Note: It is strongly recommended not to configure for video tampering when using PTZ

dome cameras.

To set up video tampering detection:

1. From the menu toolbar, click Camera Set u p > Camera Tamper.

2. Select a camera to configure for video loss detection.

3. Check the Enable Tamper-proof box to enable the feature.

4. Select the tamper detection sensitivity level by clicking the sensitivity scroll bar.
Higher sensitivity is to the right of the bar.

5. Select the recording schedules for the tamper.
Click Actions and then select the Arming Schedule tab to select the day of the

week and the time periods during the day when motion can be recorded. You can
schedule up to eight time periods in a day. Default is 24 hours.

Click Apply to save the settings. Click Copy to copy the settings to other days of
the week and holiday period.

Note: The time periods defined cannot overlap.

6. Select the response method to an external alarm.
Click Actions and then select the Actions tab to select the method by which you

want the recorder to notify you of the alarm: Full-screen monitoring, Enable alarm
audio, Notify alarm host, Send email, and Trigger alarm output. See page 93 for the
list of alarm notification types.

Click Apply to save settings and then OK to return to the main window.

7. Click Exit to return to live view.

Restricted access camera

Restricted access cameras are cameras that are only visible to specific users.
There may be occasions when you want to control who can see a camera image on a

local monitor, such as if there is a camera located in a changing room. The recorder

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Chapter 10: Camera setup

lets you select which camera (or cameras) is not displayed on the local monitor unless
the user is logged in and has permission to view the camera images. A restricted
access camera is not displayed on screen when no user is logged in. Instead a person
walking by sees a black screen. See Figure 21 below.

Figure 21: Example of a restricted access camera image

To set up a camera for a restricted acc es s view:

1. From the menu toolbar, click Camera Set u p > Restricted Access Cam era.

2. Check which analog camera or cameras you want to have restricted access and
click Apply.

3. Click Exit to return to live view.

Configure PTZ settings

Use the PTZ Setup menu to configure only analog PTZ dome cameras. Each analog
camera must be set up individually. The cameras must be configured before they can
be used.

Ensure that the PTZ dome cameras are correctly connected to the RS-485 port on the
back panel.

Note: If a camera does not work correctly after configuring the recorder, check the

parameters entered.

To configure PTZ dome camera settings:

1. Click the PTZ Control icon on the live view toolbar.
– Or –
From the menu toolbar, click Camera Set u p > PTZ Setup.

2. Select the camera, baud rate, data bit, stop bit, parity, flow control, PTZ protoc ol and
address for the camera. See Appendix H “Default me nu set ti ng s” on page 154 for
the default values.

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Chapter 10: Camera setup

1

2

3

Note: It is important to ensure that the settings correspond with those used in the

PTZ camera.

3. Click Copy to copy the settings to another camera, if required, and select the
cameras.

4. Click Apply to save the settings and then click Exit to return to live view.

PTZ presets and tours

Presets are previously defined locations of an analog PTZ dome camera. It allows you
to quickly move the PTZ dome camera to a desired position. They are configured and
modified from the Camera Setup > PTZ Presets/Tours window (see Figure 22 below).

Tours are series of presets. Shadow tours allow you to record the manual movement of
a PTZ and follow the same tour at a later date.

Note: The PTZ dome camera used must be able to support a preset command. See

Appendix G “Supported PTZ commands” on pag e 152 for the complete list of PTZ
commands available by camera protocol.

Figure 22: PTZ configuration window

Table 13: Description of the PTZ configuration window

Name Description

. Save preset Saves preset.
. Call preset Calls up pre-exis ti ng pres et .
. Shadow tour toolbar

TruVision DVR 12HD User Manual 71

Starts recording the shadow tour.

Chapter 10: Camera setup

4

Name Description

. Preset tour toolbar

Saves the shadow tour.
Starts the selected shadow tour.
Deletes the selected shadow tour.
Adds a step to a selected preset tour.

Starts the selected preset tour.
Stops the selected preset tour.
Deletes all the preset tour steps.
Scroll up the list.

Scroll down the list.

To set up a preset:

1. From the menu toolbar, click Camera Set u p > PTZ Preset/Tours.

2. Use the directional, zoom, focus and iris buttons to position the analog camera in
the desired preset location.

3. Check Save Preset and enter a preset number. The preset is enabled and stored in
the camera.

If the desired preset number is larger than the 17 numbers listed, click […]. The
Preset window appears. Select a preset number from the dropdown list and click the

OK button to save changes.

Note: Presets can be overwritten.

4. Click Exit to return to live view.

To call up a preset:

1. From the menu toolbar, click Camera Set u p > PTZ Preset/Tours.

2. Check Call Preset and enter the preset number to call up. The camera immediately
moves to that preset posit ion.

3. Click Exit to return to live view.

To delete a preset:

1. From the menu toolbar, click Camera Set u p > PTZ Preset/Tours.

2. From the preset list, select a preset number, and click to delete the selected the
preset.

3. Click Exit to return to live view.

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To call up a preset tour:

1. From the menu toolbar, click Camera Set u p > PTZ Preset/Tours.

2. Check Call Preset and enter the preset number to call up. The camera immediately
moves to that preset posit ion.

3. Click Exit to return to live view.

To set up a preset tour:

1. From the menu toolbar, click Camera Set u p > PTZ Preset/Tours.

2. Select the preset tour number.

3. In the preset tour toolbar, click to add a step to the preset tour. The Step window
appears. Select the preset number, dwell time and speed of the step. Click OK to
save the settings.

Note: A preset tour should have at least two presets.

4. Repeat step 3 to configure other steps in the preset tour.

5. In the preset tour toolbar, click to call up the preset tour.

6. Click Exit to return to live view.

To call up a preset tour:

1. Click the PTZ Settings icon on the menu toolbar and select More Settings.

2. Select the desired preset tour from the list and click to start the tour. Click
to stop the preset tour.

3. Click Back to return to live view.

To delete a preset tour:

1. From the menu toolbar, click Camera Set u p > PTZ Preset/Tours.

2. From the preset tour list, select a tour number and click to delete the selected
the preset tour.

– Or –
In the preset tour toolbar, click to delete all the preset tours.

3. Click Exit to return to live view.

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Chapter 10: Camera setup

To set up a shadow tour:

1. From the menu toolbar, click Camera Set u p > PTZ Preset/Tours.

2. Select the shadow tour from the drop-down list.

3. To record a new shadow tour, click and use the dir ectional buttons on the PTZ
control panel to move the camera along the desired path.

4. Click to save the shadow tour.
Note: The shadow tour can be overwritten.

5. Click Exit to return to live view.

To call up a shadow tour:

1. From the menu toolbar, click Camera Set u p > PTZ Preset/tours.

2. Select the shadow tour from the list and click to start the tour. Click to stop
the shadow tour.

3. Click Exit to return to live view.

V-stream encoding

The V-stream shows all camera channels within one camera tile. V-stream is only
available for remote use with the browser interface, mobile application, TruVision
Navigator or third party software implementation.

This feature is particularly useful if you have limited bandwidth available on a remote
location but still want to be able to view all camera tiles at once.

Note: It is not recommended to use the V-stream feature when a CVBS monitor is used
as a main monitor because the CVBS mai n moni t or and the V-stream use the same
output.

To enable V-streaming:

1. Click the Display Settings > V-stream Encoding .

2. Check Enable V-stream Encoding.

3. Select the desired settings for frame rate and maximum bit rate (Kbps).

4. Click Apply to save the settings and Exit to return to live view.

To configure V-streaming:

The V-stream shows video on the recorder’s BNC output.

1. Click the Display Settings > Display > Video Output Interface and select Main

BNC.

2. Under Default View, select the desired view format.

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Chapter 10: Camera setup

3. Under Sequence Dwell Time, select the desired camera sequence mode.
Note: Sequencing can only be done in single-view display mode.

4. Click the Display Settings > Layout > Video Output Interface and select Main

BNC.

5. Select the desired sequence order of the cameras.

6. Click Apply to save the settings and Exit to return to live view.

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Chapter 11

Network settings

The Network settings menu allows you to manage all network related aspects of the
recorder including general network settings, DDNS, NTP synchronization, email setup
and FTP server setup.

Additionally, the Net Detect and Network statistics menus provide you with a useful and
efficient tool to analyze the behavior of the recorder on the network.

You must correctly configure your recorder’s network settings before using it over the
networkin order to:

 Connect IP cameras to it
 Connect to the recorder over the LAN
 Connect to the recorder over the internet

The recorder must have access to the internet when configuring the network settings.

Network settings

Note: As every network configuration may differ, please contact your Network

Administrator or ISP to see if your recorder requires specific IP addresses or port
numbers.

To configure general network settings:

1. From the menu toolbar, click Network Settings > Network Settings.

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Chapter 11: Network settings

NIC Type

to a

Enable DHCP

IPv4 Address

IPv4 Subnet Mask

will be recognized

IPv4 Default
G
IPv6 Address 1

IPv6 Address 2

2. Enter the required settings:

Option Description

1.

2.

3.

4.

5.
ateway

Network interface card (NIC) is a device used to connect the recorder

network. Select the NIC type used from the drop-down list.
Default value is 10/100M self-adaptive for the 4 channel recorder and

10/100/1000M self-adaptive for the 8 or 16 channel recorders.

DHCP (Dynamic Host Configuration Protocol) is a protocol for assigning

an IP address dynamically to a device each time it connects to a network.
Check this box if you have a DHCP server running and want your recorder

to automatically obtain an IP address and other network settings from that
server. The DHCP server is typically available in your router.

Default value is Disable.

Enter t he IP addres s for the recorder.

Default value is 192.168.1.82.

Enter the subnet mask for your network so the recorder

within the network.
Default value is 255.255.255.0.
Enter the IP address of your network gateway so the recorder will be

recognized within the network. This is typically the IP address of your
router. Consult your router user manual or contact your ISP to get the
required information on your gateway.

TruVision DVR 12HD User Manual 77

6.

7.

Default value is 192.168.1.1.

Enter the IPv6 address for the recorder. T his is the IP addres s of the loca l

network to which the recorder is connected.
Default value is fe80::240:3dff:fe7e:926f/64

When the recorder is connected to an external network (such as the

internet), the second IPv6 address is automatically assigned.

Chapter 11: Network settings

IPv6 Default
G

MAC Address

The MAC address is a unique identifier of your

MTU (bytes)

Preferred DNS
Server

Alternate DNS
Server

Server Port

HTTP Port

Multicast IP

RTSP Service
P

Enable Telnet

Total Bandwidth
Limit (Kbps)

Option Description

8.

9.

10.

11.

12.

13.

14.

15.

ateway

Enter the IPv6 address of your network gateway so the recorder will be
recognized within the network. This is typically the IP address of your
router.

Displays the MAC address .

recorder and it can not be changed.

Enter a value between 500 and 9676. Defau lt is 1500.

Enter the preferred domain name server to use with the recorder. It must
match the DNS server information of your router. Check your router’s
browser interface or contact your ISP for the information.

Enter the alternate domain name server to use with the recorder. It must
match the DNS server information of your router. Check your router’s
browser interface or contact your ISP for the information.

Use the server port for remote client software access. The port range is

between 1024 and 65535.
Enter the server port value. The default value is 8000.

Use the HTTP port for remote internet browser access.

Enter the HTTP port value, which can be any port number that is not
occupied. The default value is 80.

Enter a D-class IP address between 224.0.0.0 to 239.255.255.255. Only

specify this option if you are using the multicast function. Some routers
prohibit the use of multicast function in case of a network storm.

16.

ort

17.

18.

The RTSP (Real Time Streaming Protocol) is a network control protocol
designed for use in entertainment and communications systems to control
streaming media servers.

Enter the RTSP port value, which can be between1 to 65535. The default
value is 554.

For Technical Support purposes only. For security reasons, the Telnet

port is disabled by default.
The total outgoing bandwidth limit is a threshold you can set to limit the

amount of outgoing bandwidth that is being handled by the recorder.

19. Click Apply to save the settings and Exit to return to live view.

PPPoE settings

Although not usually used, you can connect the recorder directly to a DSL mode m. To
do this, you need to select the PPPoE option in the network settings. Contact your ISP
to get the user name and password.

To configure PPPoE settings:

1. From the menu toolbar, click Network Settings > PPPoE.

2. Check the enable PPPoE box .

3. Enter your user name and password and confirm the password.

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Chapter 11: Network settings

4. Click Apply and manually reboot the recorder to save the settings.

DDNS settings

DDNS servers allow you to connect to your recorder using a fixed address. This fixed
address needs to be registered with a DNS service. The DDNS setup menu allows you
to enable or disable DDNS and to configure it using ezDDNS, No-IP or DynDNS.

Note: Some service providers block the default RTSP streaming port 554 used for
video streaming, so if you are not receiving video images over the internet, you may
need to change it to another value. See Appendix C “Port forwarding information” on
page 137 for more information. See “Port forwarding information” in the appendix for
more information.

There are three ways to set up a DDNS account:

• ezDDNS: A free-of-charge service included with your recorder and fully managed
within the recorder interface

• DynDNS: A third-party service where users need to apply for a DynDNS account on
the Dyn.com website.

• No-IP: A third-party service where users need to apply for a no-IP account on the
no-ip.com website

Figure 23: ezDDNS setup window

Note: You cannot have two recorders with the sa me host name.

To set up DDNS:

1. From the menu toolbar, click Network Settings > DDNS.

2. Check the Enable DDNS box to enable this feature.

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Chapter 11: Network settings

3. Select one of the DDNS types listed:
ezDDNS: Click the Get URL button. The URL address to access the unit is

displayed. If no host name is specified, the DDNS will allocate one automatically.
The maximum length for the host name field is 64 char acters. This limit does not

include tvn-ddns.net. An example of a host name could be max64chars.tvr-ddns.net.

- Or ­DynDNS: Select DynDNS and enter the server address for DynDNS. In the

recorder domain name field, enter the domain name obtained from the DynDNS
web site. Then enter your user name and password registered in the DynDNS
network.

For example:

Server address: members.dyndns.org
Domain: mycompany dv r . dyndns .org
User name: myname
Password: mypassword

- Or ­NO-IP: Enter server address (for example, dynupdate.no-ip.com). In the host nam e

field, enter the host obtained from the NO-IP web site. Then enter the user name
and password that are registered with the No-IP network.

4. Ask your ISP service provider for your DNS server address or look it up in the
browser interface settings of your router.

Go to Network Setting s and enter the preferred and alternate DNS server
addresses as well as the default gateway address.

5. Click Apply to save the settings and click Exit to return to live view.

NTP server settings

A Network Time Protocol (NTP) server can also be configured on your recorder to keep
the date and time current and accurate.

Note: If the device is connected to a public network, you should use a NTP server that
has a time synchronization function, such as the server at the National Time Center (IP
Address: 210.72.145.44) or europe.ntp.pool.org. If the device is setup in a more
customized network, NTP software can be used to establish a NTP server used for time
synchronization.

To set up an NTP server:

1. From the menu toolbar, click Network Settings > NTP.

2. Check the NTP box to enabl e feat ure. It is disabled by default.

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Chapter 11: Network settings

Option

E
Authentication

User Name

Password

SMTP S

SMTP P

Enable SSL
Sender

Sender’s A

Select R

Receiver

Receiver’s

Include Snapshot

Interval

3. Enter the NTP s ettings:

• Interval (min): Time in minutes to synchronize with the NTP server. The value

can be between 1 and 10080 minutes. Default is 60 minutes.

• NTP Server: IP address of the NTP server.

• NTP Port: Port of the NTP server.

4. Click Apply to save the settings and click Exit to return to live view.

E-mail settings

The recorder can send email notifications of alarms or notifications through the network.

Note: Ensure that the DNS address has bee n set up correctly beforehand.
To configure email settings:

1. From the menu toolbar, click Network Settings > Email.

2. Enter the required settings.

Description

nable Server

If the mail server requires authentication, enter the login user name.

If the mail server requires authentication, enter the login password.
erver Enter the SMTP server’s IP address.
ort Enter the SMTP port. The default TCP/IP port for SMTP is 25.

Check the box to enable SSL if it is required by the SMTP server. This

Enter the name of the sender of the email.

ddress Enter the sender’s email address.

eceivers Select an email recipient. Up to three receivers can be selected.

Name Enter the name of the receiver of the email.

Address Enter the email address of the receiver.

Check the Attach JPEG File box if you want to send an email with

Check the box if your mail server requires authentication and enter the
login user name and password.

feature is optional.

attached alarm images.

3. Click Test to the test email settings.

TruVision DVR 12HD User Manual 81

Select an interval range in the Interval box.

The interval range represents the time range in between the alarm
images being sent. For example, if you set the interval range at two
seconds, the second alarm image will be sent two seconds after the
first alarm image

Note: We recommend that you test the email settings after entering values in the

email window.

Chapter 11: Network settings

4. Click Apply to save the settings and click Exit to return to live view.

Note: We recommend that you test the email settings after entering values in the Email

window.

Configure an FTP server to store snapshots

You can upload your snapshots to an FTP server for storage.

Note: It is not possible to stream video to an FTP site.
To configure the FTP server settings:

1. From the menu toolbar, click Network Settings > FTP.

2. Check the Enable FTP box.

3. Enter the FTP server information.

4. Select the directory to use (root, parent, or secondary). If Parent or Secondary were
selected, select the desired options for them.

5. Click Apply to save the settings and click Exit to return to live view.

SNMP settings

SNMP is a protocol for managing devices on networks. When you enable SNMP in the
menu, network management systems can retrieve recorder status information from the
recorder via SNMP.

When you set the trap address and trap port in the recorder menu to the network
management system’s IP address and port number, and set up the network
management system as trap receiver, trap notifications (such as startup) are sent from
the recorder to the network management system.

Before configuring this function, you must first install the SNMP software.

To configure SNMP protocol settings:

1. From the menu toolbar, click Network Settings > SNMP.

2. Check the Enable SNMP box.

3. Enter the required settings.

4. Click Apply to save the settings and click Exit to return to live view.

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UPnP settings

The recorder supports UPnP (Universal Plug and Play). This feature lets the recorder
automatically configure its own port forwarding, if this feature is also enabled in the
router.

You can select one of two methods to set up UPnP:
Automatic mapped type: The recorder automatically uses the free ports av ai labl e that

were set up in the Network Settings menu.
Manual mapped type: You enter the particular external port settings and IP addresses

required to connect to the desired router (see Figure 24 below).

Figure 24: UPnP auto configuration screen

To enable UPnP:

1. Connect the recorder to the router.
Note: The router must support UPnP and this option must be enabled.

2. From the menu toolbar, click Network Settings > UPnP.

3. Check the Enable UPnP box.

4. From Mapped Type, select Auto or Manual.
If Manual is selected, enter the external ports and IP addresses required. Click the

Edit icon to change the values.

5. Click Apply to save the settings and click Exit to return to live view.

Network status

You can easily check network traffic in order to obtain information about the recorder
such as its linking status, MAC address, MTU, sending/receiving rate, and NIC type.

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Chapter 11: Network settings

The Network Detection window shows the network traffic between the recorder and
your local network. However, the traffic between the plug and play cameras and the
TVR 12 is not shown.

You can also check the network connection status by testing its delay and packet loss.

To check network traffic:

1. From the menu toolbar, click Network Settings > Net Detect. The Traffic w indow
appears. The information displayed is refreshed once a second.

To check network delay and packet loss:

1. From the menu toolbar, click Network Settings > Net Detect.

2. Under the section “Network Delay, Packet Loss Test”, select the NIC to use and
enter the destination address. Click Test.

The test result appears in a pop-up window.

3. If you need to check the current network parameters, click the Network button to
get an overview. The current values for NIC type, DHCP, IPv4 address, IPv4 subnet
mask, IPv4 default gateway are shown as well as the preferred DNS server and
alternate DNS server if used.

The NIC Type and Enable DHCP options can be changed. Click Apply to save any
changes made and then click OK to return to the main window.

4. Click Exit to return to live view.

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: Network settings

To check network status:

1. When all the network parameters have been set, click the Status button to confirm
that all parameters are operating correctly.

Export network packet data

When the recorder is connected to a network, you can export the ca ptur ed data pac ke t
to a USB-flash drive, SATA/eSATA CD-RW and other local backup devices.

To export network packet data:

1. From the menu toolbar, click Network Settings > Net Detect.

2. Under the section “Network Packet Archive”, click Refresh to get a list of the local
backup devices available. Select one from the list.

3. Click Export. Up to 1M of data can be exported at a time.

4. Click Exit to return to live view.

Network statistics

You can easily check the bandwidth that is being used by remote live view and
playback.

To check network statist ics :

1. From the menu toolbar, click Network Settings > Net Stat..

2. The latest information is displayed on the bandwidth used by remote live view and
playback as well by Net Receive Idle and Net Send Idle. Click Refresh to update
the information.

3. Click Exit to return to live view.

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Chapter 12

Recording

Use the Recording menu to define the camera recording schedules, modify the instant
playback duration, and to select the cameras for manual recording.

Recording schedule

Defining a recording schedule lets you specify when the recorder records video and
which pre-defined settings are used. Each camera can be configured to have its own
recording schedule.

The schedules are visually presented on a map for easy reference. See Figure 25
below for a description of the recording schedule window.

Figure 25: Description of the r ecording schedule window

1. Camera. Select a camera.

2. Schedule time. Represents the 24-hour cycle during which a schedu le is sel ected.

3. Schedule map. There are eight days to select: Sunday (Sun), Monday (Mon), Tuesday (Tue),
Wednesday (Wed), Thursday, (Thu), Friday (Fri), Saturday (Sat), and and Holiday (if enabled)..

4. Recording type. There are five types of recording to select, which are color-coded:

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Chapter 12: Recording

 TL Time lapse (Green squares): Record of a specific day. Each green square in the timeline

represents an hour in the 24-hour period.

 TL-Hi (Dark green): High quality time lapse. Records high quality video.
 TL-Lo (Bright green): Low quality time lapse. Records low quality video. This could be used, for

example, for night recordings when few events or alarms are expected. Saving the video in low
quality helps save resources on the HDD.

 Event (Yellow): Records only events, such as motion detection and POS/ATM text insertion.
 Alarm (Red): Records only alarms.
 None (Grey): No recording during this period.

5. Edit button. Click to modify schedules and to copy schedules to other days of the week.

6. Timeline. There is a 24-hour time line for each day. Up to eight recording periods can be scheduled
during the 24-hour peri od.

7. Copy button. Click to copy schedules between cameras.

Define a schedule from the recording schedule window

To set up a daily recording schedule:

1. Select a camera.

2. Check the Enable Recording box to indicate that video from this camera is to be
recorded.

3. Click a record type in the legend to activate that record type. The cursor changes to
a pen.

4. Drag the pen cursor across desired hours and days in the schedule overview to
mark those times with that specific record mode. To mark areas with a different
record type, click on a different record type to activate it.

5. Click Apply to save the settings and Exit to return live view.

Define a schedule from the Edit menu

To set up a daily recording schedule:

1. From the menu toolbar, click Recording > Recording Schedule.

2. Select a camera.

3. Check the Enable Recording box.

4. Click Edit. The following window is displayed:

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Chapter 12: Recording

5. Select the day of the week (1) for which you want to set up the schedule.
You can define a different schedule for each day of the week.

6. Set the start and end time for recording.
Define a time period by entering a start (left column) and end (right column) time.

You can schedule up to eight time periods. Click All Day to record all day.
Note: Time periods defined cannot overlap.

7. Select a recording type.
This setting instructs the recorder to begin recording when an alarm is triggered.

The recording type can be based on time and triggered by motion detection and/or
an alarm. If set to TimeLapse (TL-Hi or TL-Lo), the recorder records continuously.

8. Click Apply to save settings.

9. Repeat steps 4 to 8 for other days of the week or to copy the schedule settings to
another day.

To copy the current schedule settings to another day of the week, click Copy. Select
the number of the day of the week to which to copy the schedule. Click OK to save
changes and return to the Edit window.

10. Repeat steps 4 to 9 for the other cameras.

11. Click Apply to save the settings and OK to return to the schedule window.
The recording schedule window appears showing the schedule selected (see

Figure 25 on page 86 for an example).

Modify the instant replay duration

The live view toolbar in live view lets you quickly replay recorded video for a
preprogrammed period. You can easily change this preprogrammed time period. See
page 33 for more information on the live view toolbar.

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•

: Recording

To modify the preprogrammed time of this instant replay, go to Recording > General.
Select one of the times from the drop-down list (5, 10, 20, or 30 minutes) and click

Apply. Default is 5 minutes.

Manual recording

The recorder lets you manually record video during live view. This can be useful if you
know that the recorder is not currently recording and you see something of interest on a
camera screen that should be recorded.

Once a manual recording is started, the recording continues until it is manually stopped.
If an alarm occurs during a manual recording, the alarm recording has priority over the
manual recording. If a scheduled recording is already in progress when a manual
recording is started, it continues to record as scheduled.

You can check to see if a camera is recording manually by looking at the icon on the
live view toolbar. The icon is red when manually recording. Default is off.

There are two ways to start and stop a manual recording:

Use the live view toolbar

You can start/stop manual recording for each camera individually. Position the
cursor over a camera image and left- click the mouse to display the live view
toolbar. Click the manual record icon to start or stop manual recording. The icon is
red when recording.

Use the configuration menu

This option lets you select more than one camera at a time. Go to Recording >

Manual Recording to access the manual recording menu and check the boxes of

the cameras to start or stop manual recording.

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Chapter 13

Alarm and event setup

This chapter describes the alarm and event setup menu and provides more information
on the different types of alarms and connected responses.

Set up alarm inputs

The recorder can be configured to record when an alarm is triggered by an external
alarm device (for example, PIR detector, dry contacts…).

To set up external alarms:

1. From the menu toolbar, click Alarm & Event Setup > Alarm Input.

2. Select the alarm input number of a camera, which corresponds to the connector on
the back panel of the recorder, and enter the name of the input, if required.

3. Select the alarm input type, NO (normally open) or NC (normally closed). Default is
NO.

4. Check the Enable Alarm Input box and click Actions to set up the rules for the
cameras to be triggered , their alarm schedules, method of alarm notification and
PTZ linking function.

5. Select the cameras to be triggered when an external alarm is detected.
In the Actions window, click the Trigger Channel tab and then select the cameras

to be triggered for recording when an alarm is detected. Only analog cameras can
be selected. Click Apply to save the settings.

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Chapter 13: Alarm and event setup

6. Select the recording schedules for the external alarm.
In the Actions window, click the Arming Schedule tab and select the day of the

week and the time periods during the day when motion can be recorded. You can
schedule up to eight time periods i n a day . Default is 24 hours.

Click Apply to save the settings. Click Copy to copy these settings to other days of
the week.

Note: The time periods defined cannot overlap.

7. Select the response method to an external alarm.
In the Actions window, click the Actions tab to define the method by which you want

the recorder to notify you of the alarm. Select one or more of the six notification
types. See “Alarm notification types” o n page 93 for a descript ion of these alarm
notification metho ds.

Click Apply to save the settings.

8. Select the PTZ camera function required in response to an external alarm.
In the Actions window, click the PTZ Linking tab. Select the PTZ camera and enter

the preset, preset tour or shadow tour that is triggered when the alarm is detected.

Click Apply to save the settings.

9. Click OK to return to the alarm input window.

10. Click Exit to return to live view.

Set up alarm outputs

You can connect the recorder to an alarm system, such as a siren or intrusion system,
which is then activated when an alarm is triggered. You can select how long the alarm
signal remains active as well as schedule when alarm outputs can be triggered.

To set up an alarm output:

1. From the menu toolbar, click Alarm & Event Setup > Alarm Output.

2. Select the alarm output.

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Chapter 13: Alarm and event setup

3. Select a timeout option between 5 and 600 seconds or select “Manually Clear”.
The timeout setting lets you define how long an alarm signal remains active after the

alarm has ended. If you select Manually Clear, the alarm signal remains active until
it is manually acknowledged by pressing the alarm button on the front panel or
remote control (see “Triggering or clearing alarm outputs manually” below).

4. Select the recording schedules for the alarm output.
Click the Actions button and select the day of the week and the time periods dur i ng

the day when motion can be recorded. You can schedule up to eight time periods in
a day. Default is 24 hours.

Click Apply to save the settings. Click Copy to copy the settings to other days of
the week and holiday period.

Note: The time periods defined cannot overlap.

5. Click OK to return to the alarm output window.

6. Click Copy to copy these settings to other cameras, if required, and then click

Apply to save the changes.

7. Click Exit to return to live view.

Manual trigger

The manual trigger menu allows you to manually trigger outputs of the recorder.

To trigger or clear alarm outputs manually:

1. From the menu toolbar, click Alarm & Event Setup > Manual Trigger.

2. Select the desired alarm output and click the following buttons:
Trigger / Clear: Trigger an alarm output or stop an alarm output. As there is only

one alarm output available, the “Trigger All” button just triggers the one output.
Clear All: Stop all alarm outputs at once.

3. Click Exit to return to live view. The alarm is silenced.

- Or -
Press the Alarm button on the front panel or r emot e cont r ol. The alarm is silenced.

Buzzer settings

When an alarm is triggered by the system or a camera, the recorder can be set up to
respond with a warning buzzer. You can modify the time during which the warning
buzzer sounds for both system and camera alarm. Select Alarm & Event Setup >

Buzzer Settings and select a buzzer time limit for the system and camera alarms.

Select Mute, 5 s, 10 s, 20 s, 30 s, 60 s, 120 s, 240 s, or Constant. Default is mute.

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Alarm notification types

When setting up the rules for alarm detection, you can specify how you want the
recorder to notify you about an alarm or event. You can select more than one
notification type.

Not all notifications types are available for all types of alarms.
You can quickly check the system status by looking at the status LEDs on the front

panel.
The alarm notification types are:

• Full-screen Monitoring: When an alarm is triggered, the monitor (VGA or HDMI)
displays an image in live view mode. For alarms that are triggered simultaneously,
images display one at a time every 10 seconds (default dwell time). You can set a
different dwell time using the Dwell Time setting under the Display Settings>Layout
window. When the alarm stops, cycling of the images stops and you return to live
view mode. This alarm option must be selected for each channel where it is
required.

• Enable Alarm Audio: Triggers an audible beep when a notification or alarm is
detected by the system or a camera.

• Notify Alarm Host: Sends a signal to TruVision Navigator or other software
applications when an alarm or notification is detected.

• Send Email: Sends an email when an alarm or notification is detected. See ““E-mail
settings” on page 81 for information on how to configure the recorder to send an
email.

• Upload Snapshots to FTP: Capture the image when an alarm is triggered and
upload the picture to NAS or FTP server.

• Trigger Alarm Output: Triggers an alarm output or multiple alarm outputs when a
notification is detected for an external alarm. See “Types of system alarm
notifications” on pag e 94 for information on configuring an alarm output.

• Display Event Icon: When an alarm is triggered in the system, an icon appears on
screen to also alert you. See “Status information” on page 30 for further
information.

• Event Priority: Define the priority between a text insertion event and a motion alarm
if both are triggered at the same time. Default is a motion alarm (Text In < Motion).

To set up system notifications:

1. From the menu toolbar, click Alarm & Event Setup > Notification.

2. Select a system alarm notification type.

3. Check one or more response method: Display event icon, event priority, enable
alarm audio, notify alarm host, send email, and trigger alarm output.

Note: The list of options available depends on the system alarm selected.

4. Repeat steps 2 and 3 for other system notification types.

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Chapter 13: Alarm and event setup

5. Click Apply to save the settings.

6. Click Exit to return to live view.

Types of system alarm notifications

The different types of system alarm notifications are:

• HDD Full: All installed HDDs are fu ll and will not record any more video.

• HDD Error: Errors occurred while files were being written to the HDD, there is no

HDD installed, or the HDD had failed to initialize.

• Network Disconnected: Disconnected network cable.

• Duplicate IP Address Found: There is an IP address conflict with another system
on the network.

• Illegal Login: Wrong user ID or password used.

• Input/output Video Standard Mismatch: I/O video standards do not match.

• Abnormal Record: HDD cannot record any more files. This could be due to the

overwrite option being dis abl ed so recor ded files are locked and cannot be del et ed.

Detect video loss

Video may be lost if the camera develops a fault, is disconnec te d, or is damaged. You
can set up the recorder to detect video loss and trigger a system notification.

To setup video loss detection:

1. From the menu toolbar, click Alarm & Event Setup > Video Loss.

2. Select a camera to configure for video loss detection.

3. Check the Enable Video Loss Alarm box to enable the feature.

4. Click the Actions button to enter the Actions window.

5. Set the arming schedule for detecting video loss.
Click the Actions tab and select the schedule of when you want video loss

detection to be enabled. The schedule can be set for all week or any day of the
week with up to 8 time periods per day. Click Apply to save the settings.

6. Select the alarm response met hod .
Click the Arming Schedule tab and select how you want the recorder to notify you

of video loss. Select: Full-screen monitoring, enable alarm host, send email, and
trigger alarm host. See page ““Types of system alarm notifications” above for the
descriptions. Click Apply to save the settings.

7. Click OK to return to the main window

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Chapter 13: Alarm and event setup

8. Click Copy to copy these settings to other cameras, if required, and then click

Apply to save the changes.

9. Click Exit to return to live view.

Remote alarm host setup

If a remote alarm host is set, the recorder sends a signal to the host when an alarm is
triggered. The remote alarm host must have the TruVision Navigator server software
installed.

To set up a remote alarm host:

1. From the menu toolbar, click Alarm & Event Setup > Alarm Host Setup.

2. Enter Alarm Host IP and Alarm Host Port values.
Alarm host IP represents the IP of the remote PC where the Network Video

Surveillance software installed. The alarm host port value must be the same as
software’s alarm monitor port. Up to three alarm hosts can be set. For each alarm
host, the default port is 5001, 5002, and 5003.

3. Click Apply to save the settings.

4. Click Exit to return to live view.

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Chapter 14

Device management

This chapter describes how to:

 Set up the time and date of the recorder
 Select the recorder language and set up general system parameters such as the

device name, menu timeout period, and enable/disable password requirement

 Import/export con fig ur ati on fil es
 Upgrade the firmware
 Set up holiday periods
 Enable text insertion
 Configure RS-232 settings

Time and date settings

You can set up the date and time that will appear on-screen as well as on time stamped
recordings. The start and end time of daylight saving time (DST) in the year can also be
set. DST is deactivated by default. See Figure 20 on page 97 for the Time settings
screen.

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Chapter 14: Device management

Time

Date

Time

Display

System

System

Auto DST A

Enable DST

From

To

DST B

Figure 26: Time and date settings window

Table 14: Description of the Time and Date settings window

Option Description

1.

2.

Zone Select a time zone from the list.

Format Select the date format from the drop-down list. Default format is DD-

MM-YYYY.

3.

Format Select either the 12-hour or 24-hour time format from the list. Default

format is 24-hour format.

4.

Week Check to display the day of the week in the monitor time bar.

Check the box to enable/disable. Default is Disable.

5.

Date Enter the system date.

Default date is the current date.

6.

Time Enter the system time.

Default time is the current time.

7.

djustment Enable to activate DST is automatically. It depends on the time zone

selected.
Default is Disable.

8.

Manually define DST. If this option is selected, the Auto DST

adjustment option is disabled.
Default is Disable.
Click the check box to enable or disable daylight savings time (DST).

Enter the start date and time for daylight savings.

Enter the end date and time for daylight savings.

ias Set the amount of time to move DST forward from the standard time.

Default is 60 minutes.

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Chapter 14: Device management

Language

Device Name

Remote Control ID

Keypad

Password R

Enable Wizard

General recorder setti ng s

Use the General Settings menu of Device Management to configure general recorder
options.

See Figure 27 and Table 14 on page 98 for the general options available. The changes
are immediately implemented once Apply is clicked to save the settings.

Figure 27: General settings of the recorder

Table 15: Description of the Monitor setup window: General setti n g s

Option Description

1.

2.

3.

4.

5.

Define the language of the system.

Select the desired language from the drop-down list and click Apply. The
language displayed changes immediately.

Default is English.

Define the recorder name. The default name is TVR 12HD.

Click the edit box and enter the new name from the soft keyboard.

The device number to use for the recorder when linking the device to a

remote control. The default value is 255.

Zone ID Each recorder in a daisy chain must have a unique zone ID so that it can

be controlled by a RS-485 wired keypad. This is not require d when us ing
IP keypads.

The default value is 1.

equired Define whether a login password is required to open the menu.

Check the box to enable/disable and click Apply.

6.

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Default is Disable.

Immediately start Wizard without rebooting the system.

Check the box to enable/disable and click Apply.
Default is Enable.

Chapter 14: Device management

Menu Timeout

Mouse Pointer Speed

Enable Front Panel Lock

Start Wizard

Option Description

7.

8.

9.

10.

Define the time in minutes after which the menu window reverts to live

view mode. Select a time from the drop-down list, and click Apply.
Default value is 5 minutes.

Modify the speed of the mouse pointer. Adjust the scroll bar point to the

desired level and click Apply.
Default is the slowest of the four speeds.

When the system logs out, the front panel is automatically locked.

When enabled, to unlock the front panel, press the Live button for 5
seconds.

Default is Disable.

Reboot the system immediately and start Wizard.

Default is Disable.

Configuration files

You can export and import configuration settings from the recorder. This is useful if you
want to copy the configuration settings to another recorder, or if you want to make a
backup of the settings.

Import and export files

Insert an external storage device in the recorder. Go to the Device Management >

Configuration Files to import or export configuration settings. Click Export to export

the recorder’s configuration settings into an external storage device or click Import to
import configuration settings after selecting a configuration file from the external storage
device.

Restore default setti ngs

The administrator can reset the recorder to the factory default settings. Network
information such as IP address, subnet mask, gateway, MTU, NIC working mode,
server port, and default route are not restor ed to factory default settings

To restore parameters to default factory settings:

1. From the menu toolbar, click Device Management > Configuration Files.
Note: Only the administrator can restore the default settings.

2. To restore all parameters to default factor y settings:
Click the Default button. Enter the Admin password, click OK, and then click Yes to

confirm that you want to restore all parameters to default.
 Or 

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Chapter 14: Device management

To restore all parameters, except network settings, to default factory settings:
Click the Restore button. E nter the Ad min pa s sword, click OK, and then click Yes to

confirm that you want to restore all parameters except network settings to default.

3. Click OK to confirm you want to restore default settings.

Upgrade system firmware

The firmware on the recorder can be updated using three methods:

 Via a USB device
 Via the recorder web browser
 Using TruVision Navigator. For further information, refer to the TruVision Navigator

user manual.

The firmware upgrade file is labeled TVR12HD.dav.

To update the system firmware using a USB device:

1. Download the latest firmware from our web site at:
www.interlogix.com

- Or -
www.utcfssecurityproductspages.eu/videoupgrades

2. Connect the USB device to the recorder.

3. From the menu toolbar, click Device Management > Upgrade Firmware.
The list of files on the USB is displayed.

4. Select the firmware file and click Upgrade. Click Yes to begin the upgrade process.

5. When the upgrade process is completed, reboot the recorder. The rec or der does
not reboot automatically.

Holiday schedules

It is possible to indicate holidays for which you can create a separate recording
schedule. Once one or more holidays are created, a separate entry for holiday will be
included in the recording schedule (refer to “Recording schedule” on page 86 of the
manual)

To set up a holiday recording schedule:

1. From the menu toolbar, click Device Management > Holiday.

2. Select a holiday period from the list and click its Edit button to modify the settings.
The Edit window appears.

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