Interlogix TVR-1108-2T, TVR-1104-500/EA, TVR-1116-2T, TVR-1116-4T, TVR-1104-1T/EA User Manual

TruVision DVR 11 and
DVR 11c User Manual

P/N 1072595B-EN • REV 1.0 • ISS 28JAN13

Copyright

©

2013 UTC Fire & Security Americas Corporation, Inc.

Interlogix is part of UTC Climate Controls & Security, a unit of United
Technologies Corporation. All right s reserved

Trademarks and patents

Th

e TruVision name and logo are trademarks of UTC Fire & Security.

Other trade names used in this document m ay be trademarks or registered
trademarks of the manufacturers or vendors of

the respective products.

Manufacturer

UTC Fire & Security Americas Corporation, Inc.
2955 Red Hill Avenue, Costa Mesa, CA 92626

-5923, USA

Authorized EU manufacturing representative:
UTC Fire & Security B.V.
Kelvinstraat 7, 6003 DH Weert, The Netherlands

Certification

N4131

FCC compliance

Class B:

This equipment has been tested and found to comply with the

limits for a Class B digital device, purs uant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential inst all ation. T

his equipment generates, uses,

and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications.

There is no guarantee that interference will not occur in a pa

rticular

installation. If this equipment does cause harmful interference to r adi o or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the followin

g measures:

•

Reorient or relocate the receiving antenna.

•

Increase the separation between the equipment and receiver.

•

Connect the equipment into an outlet on a circuit different from that to

which the receiver is connected.

•

Consult the dealer or an experienced radio/TV technician for help.

European Union

directives

12004/108/EC (EMC directive):

Hereby, UTC Fire & Security declares t hat

this device is in compliance

or with the essential requirements and other

relevant provisions of Directive

2004/108/EC.

2002/96/EC (WEEE directive): Pr oduc ts marked with this symbol cannot be
disposed of as unsorted municipal wast e in the European Union. For proper
recycling, return this product to your local supplier upon the purchase of
equivalent new equ

ipment, or dispose of it at designated collection points.

For more information see: www.recyclethis.info.

2006/66/EC (battery directive):

This product contains a battery that cannot

be disposed of as unsorted municipal waste in the European Union. See

the

product documentation for specific battery information. The battery is
marked with this symbol, which may inc lude lettering to indicate cadmium
(Cd), lead (Pb), or mercury (Hg). For proper recycling, return the batter y to
your supplier or to a designat

ed collection point. For more inform ation see:

www.recyclethis.info.

Contact information

For contact information

, see www.utcfireandsecurity.com or

www.utcfssecurityproducts.eu

TruVision DVR 11 and DVR 11c User Manual i

Content

Chapter 1 Product introduction 1

Product overview 1

Chapter 2 Installation 3

Installation environment 3
Unpacking the DVR and its accessories 3
Back panel 4
Monitor connections 6
Audio inputs and output 6
RS-485 port 7
RS-232 port 7
PTZ dome camera set up 7
Connecting a KTD-405 keypad and dome camera to the

DVR 12

Brackets 13

Chapter 3 Getting started 15

Turning on and off the DVR 15
Using the setup wizard 16

Chapter 4 Recording 19

Initializing the recording settings 19
Defining a recording schedule 21
Daily schedules 22
Holiday schedules 23
Motion detection schedules 23
External alarm schedules 23
Protecting recorded files 24
Capturing text insertions 25

Chapter 5 Alarm settings 27

Description of alarm notification types 27
Setting up motion detection 27
Setting up external alarms 30
Triggering or clearing alarm outputs manually 32
Setting up system notifications 32
Detecting video loss 33
Detecting video tampering 34

Chapter 6 Network settings 35

Configuring general network settings 35
Configuring PPPoE 36
Configuring DDNS 37
Configuring an NTP server 38

ii TruVision DVR 11 and DVR 11c User Manual

Configuring email 38
Configuring SNMP 39
Configuring a remote alarm host 40
Configuring multicast 40
Configuring the server and HTTP ports 41
Configuring the RTSP service port 41
Checking network status 41
Exporting network packet data 43

Chapter 7 HDD management 45

Initializing HDDs 45
Setting the HDD quota 45
Setting the HDD property 46
Checking HDD status 46
Configuring HDD alarms 47
Checking the S.M.A.R.T. information 47

Chapter 8 Operating instructions 49

Controlling the DVR 49
Using the front panel 49
Using the mouse 51
Using the IR remote control 52
Menu overview 55

Chapter 9 Live view 59

Description of live view 59
Video output 60
Controlling live view 60
Single and multiview display formats 61
Sequencing cameras 62
Accessing frequently used commands 63
Configuring live view 65
Configuring time and date 67
General settings 68
V-stream encoding 71

Chapter 10 Controlling a PTZ camera 73

Configuring PTZ settings 73
Calling up presets, tours and shadow tours 74
Setting and calling up presets 75
Setting and calling up preset tours 77
Setting and calling up a shadow tour 79

Chapter 11 Playing back a recording 81

Overview of the playback window 81
Instant playback 83
All-day playback 84
Searching recorded video 85

TruVision DVR 11 and DVR 11c User Manual iii

Playing back recordings by time and video type 86
Playing back recordings by event 87
Slideshow of snapshots 88
Playing back recordings from the system log 88
Motion search 90
Playing back frame-by-frame 91
Digital zoom in playback 91

Chapter 12 Archiving recorded files 93

Archiving files 93
Creating and archiving video clips 95
Archiving snapshots 96
Managing backup devices 97
Playing back archived files on a PC 97

Chapter 13 DVR management 99

Configuring the RS-232 port 99
Updating system firmware 100
Restoring default settings 100
Viewing system information 101
Searching system logs for events 102

Chapter 14 Camera settings 105

Configuring the OSD settings 105
Setting up privacy masking 106
Adjusting video image settings 107

Chapter 15 User management 109

Adding a new user 109
Customizing a user’s access privileges 110
Deleting a user 112
Modifying a user 112
Changing the Admin password 112

Chapter 16 Using the web browser 113

Windows Vista and 7 users 113
Accessing the web browser 114
Web browser overview 114
Using the web browser to configure the device 116
Searching and playing back recorded video 117
Searching for event logs 119
Controlling a PTZ dome camera in the web browser 119
Capturing text insertions 120

iv TruVision DVR 11 and DVR 11c User Manual

Appendix A Specifications 123
Appendix B PTZ protocols 125
Appendix C KTD-405 keypad 127

Supported firmware 127
Wiring the keypad 127
Setting up the keypad to work with the TVR 11 128
Operating the keypad 130

Appendix D Maximum pre-recording times 135
Appendix E Supported PTZ commands 137
Appendix F Default menu settings 139

Glossary 147
Index 149

TruVision DVR 11 and DVR 11c User Manual 1

Chapter 1

Product introduction

Product overview

This is the TruVision DVR 11(TVR 11) and TruVision DVR 11c (TVR 11c) User
Manual for models:

Table 1: Product codes for TVR 11

Americas

Description

TVR

-1108-1T TruVision DVR 11, H.264, 8 ch, 1 TB Storage

TVR

-1108-2T TruVision DVR 11, H.264, 8 ch, 2 TB Storage

TVR

-1116-2T TruVision DVR 11, H.264, 16 ch, 2 TB Storage

TVR

-1116-4T TruVision DVR 11, H.264, 16 ch, 4 TB Storage

EMEA

TVR

-1104-500/EA TruVision DVR 11, H.264, 4 ch, 500 GB Storage

TVR

-1104-1T/EA TruVision DVR 11, H.264, 4 ch, 1 TB Storage

TVR

-1104-2T/EA TruVision DVR 11, H.264, 4 ch, 2 TB Storage

TVR

-1108-1T/EA TruVision DVR 11, H.264, 8 ch, 1 TB Storage

TVR

-1108-2T/EA TruVision DVR 11, H.264, 8 ch, 2 TB Storage

TVR

-1116-2T/EA TruVision DVR 11, H.264, 16 ch, 2 TB Storage

TVR

-1116-4T/EA TruVision DVR 11, H.264, 16 ch, 4 TB Storage

TVR

-1104D-500/EA TruVision DVR 11, H.264, 4 ch, DVD/CD, 500 GB St orage

TVR

-1104D-1T/EA TruVision DVR 11, H.264, 4 ch, DVD/CD, 1 TB St orage

TVR

-1104D-2T/EA TruVision DVR 11, H.264, 4 ch, DVD/CD, 2 TB St orage

TVR

-1108D-1T/EA TruVision DVR 11, H.264, 8 ch, DVD/CD, 1 TB St orage

TVR

-1108D-2T/EA TruVision DVR 11, H.264, 8 ch, DVD/CD, 2 TB St orage

TVR

-1116D-1T/EA TruVision DVR 11, H.264, 16 ch, DVD/CD, 1 TB Storage

TVR

-1116D-2T/EA TruVision DVR 11, H.264, 16 ch, DVD/CD, 2 TB Storage

0BChapter 1: Product introduction

2 TruVision DVR 11 and DVR 11c User Manual

Table 2: Product codes for TVR 11c

TVR

-1104c-500 TruVision DVR 11c, H.264, 4 ch, 500 GB Storage

TVR

-1104c-1T TruVision DVR 11c, H.264, 4 ch, 1 TB Storage

Note: Models are shipped with the power cords for their region.
For regions not listed in Table 1 or Table 2 above, please contact your local

supplier.
The TVR 11 and TVR 11c are versatile, user-friendly embedded digital video

recorders (DVR).
The TVR 11 allows end-users to record 4, 8 or 16 analog cameras at CIF in r eal

time (25/30 fps), while providing integration with the UTC portfolio of security
solutions, and offering a seamless product experience within the TruVision
brand.

The TVR11c is a four-channel version of the TVR11 that allows end users to
record four channel analog cameras at CIF in real time.

The dual streaming functionality allows the user to set up different settings for
recording and streaming video in live view mode.

Both DVRs can fully integrate with the license-free TruVision Navigator soft ware,
which is ideal for the most commercial applications. Their easy and intuitive-to­use web browser interface enables remote configuration and secure viewing,
searching, and playing back of video from computers connected via the Internet.

TruVision DVR 11 and DVR 11c User Manual 3

Chapter 2

Installation

This section describes how to install the DVR unit.

Installation environment

When installing your product, consider these factors:

• Ventilation

• Temperature

• Moisture

• Chassis load
Ventilation: Do not block any ventilation openings. Install in accordance with the

manufacturer’s instructions. Ensure that the location planned for the installation
of the unit is well ventilated.

Temperature: Consider the unit’s operating temperature (-10 to +55 ºC, 14 to
131 °F) and noncondensing humidity specifications (10 to 90%) before choosing
an installation location. Extremes of heat or cold beyond the specified operating
temperature limits may reduce the life expectancy of the DVR. Do not install the
unit on top of other hot equipment. Leave 44 mm (1.75 in.) of space between
rack-mounted DVR units.

Moisture: Do not use the unit near water. Moisture can damage the internal
components. To reduce the risk of fire or electric shock, do not expose this unit to
rain or moisture.

Chassis: Equipment weighing less than 15.9 kg (35 lb.) may be placed on top of
the unit.

Unpacking the DVR and its accessories

When you receive the product, check the package and contents for damage, and
verify that all items are included. There is an item list included in the package. If
any of the items are damaged or missing, please contact your local supplier.

1BChapter 2: Installation

4 TruVision DVR 11 and DVR 11c User Manual

Items shipped with the product include:

• IR (infrared) remote control

• Two AAA batteries for the remote control

• AC power cords

• USB mouse

• DVR

• Video loop through cable (TVR 11 only)

• CD with software and manuals

• TruVision DVR 11 Quick Start Guide or TruVision DVR 11c Quick Start Guide

• TruVision DVR 11 User Manual or TruVision DVR 11c User Manual (on CD)

Back panel

The figures on the next page show the back panel connections and describe
each connector on typical TVR 11 and TVR 11c digital video recorders. Details
may vary for specific models.

Before powering up the DVR, connect the cameras and a main monitor for basic
operation. Once all required connections are done, enter the relevant data in the
setup wizard (see page 16).

1BChapter 2: Installation

TruVision DVR 11 and DVR 11c User Manual 5

Figure 1: TVR 11 back panel connections (16-channel model shown)

1. Loop through for up to 16 analog cameras
(depends on DVR model).

2. Connect to a RS-232 device.

3. Connect up to four alarm input cables to
relay outputs.

4. Connect one alarm relay output.

5. Connect four audio inputs to RCA
connectors.

6. Connect up to 16 analog cameras to BNC
connectors (depends on model of DVR).

7. Connect to an optional USB device such as
a mouse, CD/DVD burner or HDD. The
DVR supports both a USB DVD and a USB

HD on the front and rear USB ports.

8. Connect one CCTV monitor (CVBS
connector).

9. Connect to a HDTV. The HDMI connection
supports both digital audio and video.

10. Connect to a VGA monitor.

11. Connect to speakers for audio output.

12. Connect to a network.

13. Connect to a RS-485 device such as a PTZ
camera or a keypad.

14. Connect to the PSU (12 VDC).

15. Power switch (on/off).

16. Connect to ground.

1BChapter 2: Installation

6 TruVision DVR 11 and DVR 11c User Manual

Figure 2: TVR 11c back panel connections

1. Connect up to 4 analog cameras to BNC
connectors.

2. Connect one CCTV monitor (CVBS
connector).

3. Connect to a RS-232 device.

4. Connect four audio inputs to RCA
connectors.

5. Power switch (on/off).

6. Connect up to four alarm input cables to
relay outputs.

7. Connect one alarm relay output.

8. Connect to an optional USB device such as
a mouse, CD/DVD burner or HDD. The
DVR supports both a USB DVD and a USB
HD on the front and rear USB ports.

9. Connect to a HDTV. The HDMI connection
supports both digital audio and video.

10. Connect to a VGA monitor.

11. Connect to speakers for audio output.

12. Connect to a network.

13. Connect to a RS-485 device such as a PTZ
camera or a keypad.

14. Connect to the PSU (12 VDC).

15. Connect to ground.

Monitor connections

Connect a monitor to one of the DVR’s outputs (BNC/VGA/HDMI). The DVR
provides a 1 Vp-p CVBS signal. See Figure 1 above for connecting a monitor t o a
DVR.

The DVR supports up to 1280 × 1024 / 60 Hz resolution in VGA. The monitor
resolution should be at least 800 × 600. Adjust your monitor accordingly to this
resolution.

Audio inputs and output

The unit is equipped with four audio inputs and one audio output. Both the audio
output and the audio inputs are line-level.

1BChapter 2: Installation

TruVision DVR 11 and DVR 11c User Manual 7

Audio i

nput RCA jack, 315 mV, 40 kohms. Unbalanced

Audio output

RCA jack, 315mV, 600 ohms. Unbalanced

Note: Line-level audio requires amplification.

RS-485 port

There is one RS-485 port on the back panel of the DVR to connect a PTZ dome
camera or keypad. See Figure 3 for the serial pin outs.

Figure 3: RS-485 pin outs

D+: Connect to the RS-485 A connection on the

dome camera or keypad.

D-: Connect to the RS-485 B connection on the

dome camera or keypad.

RS-232 port

Use the RS-232 port to connect CBR-PB3-POS (point-of-sale) and ATM devices
to the DVR such as the UTC ProBridge accessory. See “Configuring the RS-232
port” on page 99 for more information.

PTZ dome camera set up

Use the USB mouse provided or the optional keypad for local telemetry control. If
using the DVR over a network, use the web browser to control the PTZ dome
cameras or TruVision Navigator.

See Appendix B on page125 for the supported protocols, and Appendix E on
page 137 for the PTZ commands supported by each protocol.

Each PTZ camera must be set up individually. For information on configuring
PTZ dome camera settings, see Chapter 10, “Controlling a PTZ camera” on page

73.

Connecting a PTZ dome camera

See Figure 4 below for how to connect a PTZ camera to the DVR. Any PTZ
dome camera can be controlled as the DVR is doing the PTZ protocol translation.

1BChapter 2: Installation

8 TruVision DVR 11 and DVR 11c User Manual

However, this setup provides only limited dome configuration (see Appendix B on
page 125 for the list of approved PTZ protocols).

Figure 4: Connecting a PTZ dome camera to the DVR for control over the network (TVR 11
back panel shown)

Dome camera

DVR back panel (TVR 11
shown)

RS-485 port

Configuring the PTZ protocols for Interlogix camera s

Before the PTZ dome cameras are assembled in their housings, set their
protocol and address DIP switches for the DVR. See Table 3 on page 9 for
different Interlogix PTZ dome camera settings.

If you are using PTZ dome cameras from another company, please refer to their
configuration instructions.

1BChapter 2: Installation

TruVision DVR 11 and DVR 11c User Manual 9

Table 3: PTZ protocols for Interlogix cameras

Camera

Switch setting

TruVision Mini PTZ
12X: Indoor Dome

Protocol DIP
switches:

• RS-485 (on DVR): 000000

1. Protocol DIP switches

2. RS-

485 communication DIP switches

3. Camera ID DIP switches

• RS-422 (on I/O
box):

100000

RS-485
communication DIP
switches:

110000

Camera ID DIP
switches:

Select the
camera ID
DIP switch
address as
required

RS-422/RS-485 data connector:

TruVision Mini PTZ
12X: Outdoor
Dome

Protocol DIP
switches:

• RS-485 (on DVR): 000000

1. Protocol DIP switches

2. RS-485 communication DIP

switches

3. Camera ID DIP switches

• RS-422 (on I/O
box):

100000

RS-485
communication DIP
switches:

110000

Camera ID DIP
switches:

Select the
camera ID
DIP switch
address as
required.

RS-422/RS-485 data connector:

1BChapter 2: Installation

10 TruVision DVR 11 and DVR 11c User Manual

Camera

Switch setting

TruVision Dome
16X PTZ

Protocol switches:

• RS-485 (on DVR):

0111

1. Address switches; 2. Baud switches;

3. Protocol switches

• RS-422 (on I/O
box):

1111

Address switches: Select the

camera ID
DIP switch
address as
required.

Baud rate: 0000 =

9600 bps
0011 =

4800 bps

RS-422/RS-485 data connector:

CyberDome

Protocol switches: NA

Address switches: Select the

camera ID
DIP switch
address as
required.

RS-485 data connector:

1BChapter 2: Installation

TruVision DVR 11 and DVR 11c User Manual 11

Camera

Switch setting

UltraView PTZ

Protocol switches:

• RS-485 (on
DVR): 01000

1. Protocol switches;

2. Address switches

• RS-422 (on I/O

box):

10000

Address switches: Select the

address
switch
address as
required.

RS-422/RS-485 data connector:

Legend

Protocol switches:

• RS-485 on DVR):

1

• RS-422 (on I/O

box):

0

Address switches: Select the

camera ID
DIP switch
address as
required.

RS-422/RS-485 data connector:

1BChapter 2: Installation

12 TruVision DVR 11 and DVR 11c User Manual

Connecting a KTD-405 keypad and dome
camera to the DVR

Use the input/output box that is supplied with the keypad to connect the KTD-405
keypad to the DVR. See Appendix C on page 127 for more information on wiring
and using the KTD-405 keypad.

As the KTD-405 keypad uses full duplex data communication, you cannot
connect the both keypad and a dome camera directly to the DVR from the RS­485 port as this could cause problems on the bus. If both devices are required, it
is recommended that you use the keypad’s RS-422 connection to connect the
dome camera and the keypad’s RS-485 connection to connect the DVR. Se e
Figure 5 as well as Table 4 and Table 5 below.

Note: These connections only work with UTC PTZ protocols (see Appendix B on
page 125). If you are using another manufacturer’s PTZ protocol, it is not
possible to connect both a keypad and dome camera to the DVR.

Figure 5: Connecting a PTZ dome camera and KTD-405 keypad to the DVR (TVR 11 shown)

1. KTD-405 keypad

2. RS-232 programming port

3. RS-485 and RS-422 in/out

4. RS-485 termination switch

5. RJ45 cable control (use the cable provided with
the equipment)

6. I/O box

7. DVR back panel

8. Dome camera

1BChapter 2: Installation

TruVision DVR 11 and DVR 11c User Manual 13

Table 4: UTC PTZ protocol settings

Dome: RS

-422 protocol TVR 11/TVR 11c: Interlogix RS-485

See Table 5 below for the bus addresses to consider when connecting a both
keypad and dome camera to the DVR.

Table 5: Bus addresses

DVR bus address

DVR video inputs PTZ address range

1 1-32 00-31
2 1-32 32-63
3 1-32 64-95
4 1-32 96-127
5 1-32 128-159
6 1-32 160-191
7 1-32 192-223
8 1-32 224-255

Brackets

The DVR is easily rack-mountable. The TVR 11 has a 1.5U chassis and the
TVR 11c has a 1U chassis. See Figure 6 below.

Figure 6: Rack-mount installation

To install the racks:

1. Attach the two small front-rack mount ears (A) to the DVR (supplied).

2. Attach the DVR to the front rails (B) (screws not supplied).

1BChapter 2: Installation

14 TruVision DVR 11 and DVR 11c User Manual

TruVision DVR 11 and DVR 11c User Manual 15

Chapter 3

Getting started

Turning on and off the DVR

Before starting the power up process, connect at least one monitor to the video
out or the VGA interface. Otherwise, you will not be able to see the user interface
and operate the device. Also connect at least one camera.

The DVR auto-detects the video mode (PAL or NTSC) on startup.
It comes equipped with a universal power supply that will auto-sense 110/240 V,

60/50 Hz.

Note: It is recommended that an uninterruptible power supply (UPS) is used in

conjunction with the device.

To turn on the DVR:

Turn on the DVR using the power switch on the back panel. Once it is powered
up, the status LEDs on the front panel will light up. All connected cameras are
displayed on-screen. The DVR automatically begins recording.

To turn off the DVR:

1. In live view mode, right-click the mouse and click Menu. The main menu
window appears.

2. Select the Power Manager icon.

3. In the Shutdown popup menu, select Shutdown. Click Yes to confirm
shutdown.

To reboot the DVR:

1. In live view mode, right-click the mouse and click Menu. The main menu
window appears.

2. Select the Power Manager icon.

3. In the Shutdown popup menu, select Reboot. Click Yes to confirm shutdown.

2BChapter 3: Getting started

16 TruVision DVR 11 and DVR 11c User Manual

Using the setup wizard

Both TVR 11 and TVR11c have an express installation wizard that lets you easily
configure basic DVR settings when first used. It configures all cameras
simultaneously. The configuration can then be customized as required.

By default the setup wizard will start once the DVR has loaded. It will walk you
through some of the more important settings of your DVR.

Any changes you make to a setup configuration page are saved when you exit
the page and return to the main wizard page.

Note: If you want to set up the DVR with default settings only, click Next in each
screen until the end.

To quickly set up the DVR:

1. Connect all the devices required to the back panel of the DVR. See Figure 1
on page 5.

2. Turn on the unit using the power switch on the front panel. After the boot up
screen, the DVR displays video images on screen.

3. Select the preferred language for the system from the dropdown list and then
click Next.

4. Enable or disable the option to start the wizard automatically when the DVR is
turned on. Click Next.

5. Administrator configuration:
Navigate to the Admin Password edit box and click the edit box with the

mouse, or press Enter on the front panel or remote control, to display the
virtual keyboard. Enter the default admin password, 1234.

Note: You must enter an admin password. To change the Admin password,

check New Admin password and enter the new password and confirm it.
Caution: It is strongly recommended that you change the password of the

administrator. Do not leave 1234 as the default password. Write it down in a
safe place so that you do not forget it.
If you should forget the password to your DVR, contact your supplier with the
serial number of your DVR to obtain a secure code to reset it.

Click Next.

6. Time and date configuration:
Select the desired time zone, date format, system time, and system date.
Note: Daylight savings time (DST) cannot be configured from the Wizard. See

“Configuring time and date” on page 67 for more information on DST.

2BChapter 3: Getting started

TruVision DVR 11 and DVR 11c User Manual 17

Note: The system time and date are visible on screen. However, they do not
appear in recordings.

Click Next to move to the next page, or Previous to return to the previous
page.

7. Network configuration:
Configure your network settings such as the NIC type, IP address, subnet

mask, and default gateway. Enter the preferred DNS server address as well
as the alternate one to use.

Click Next to move to the next page, or Previous to return to the previous
page.

8. HDD management:
Configure your HDD settings as required.
After configuring your HDD settings, click Initialize and Next to move to the

next page, or Previous to return to the previous page.

9. Recording configuration:
Configure your recording settings as required. The settings apply to all

cameras connected to the DVR.

2BChapter 3: Getting started

18 TruVision DVR 11 and DVR 11c User Manual

Check the Constant Recording checkbox for the DVR to record continuously
all day. If left unchecked, the DVR will not record.

Check the TL-Hi check box and select its image resolution and frame rate.
Check the TL-Lo check box and select its image resolution and frame rate.
To record motion detection events, check Event (Motion) and select the

image resolution and frame rate.
To record alarm events, check Alarm and select the image resolution and

frame rate.
Under Camera name enter the camera name. A soft keyboard will appear to

enter the characters.

10. When all the required changes have been entered, a page appears showing
all the settings.

Click Finish to exit the Wizard. The DVR is now ready to use.

For a description of the DVR main menu, see “Menu overview” on page 55.

3BChapter 4: Recording

TruVision DVR 11 and DVR 11c User Manual 19

Chapter 4

Recording

This chapter provides instructions on how to define the recording settings of your
DVR. This chapter covers how you can configure your initial recording settings,
schedule recordings, and protect your recorded files.

Enter menu mode by pressing the Menu button on the front panel or use the
mouse menu to select Menu (see “Controlling live view” on page 60 for further
information). See Menu overview on page 55 for a list of the menu icons.

Initializing the recording setting s

Before you can set up your DVR to begin recording, you must first configure
general recording settings for the analog cameras.

Ensure that the HDD has been installed and initialized before configuring the
recording settings. See Chapter 7 “HDD management” on page 45 for more
information.

To configure recording settings:

1. In menu mode, click the Video Schedule icon in the menu toolbar.

2. Select Encoding > Record.

3. Select the camera you want to configure.

3BChapter 4: Recording

20 TruVision DVR 11 and DVR 11c User Manual

4. Configure the following recording settings:

• Encoding parameters: Select one of the stream t y pes: M ain stream (TL-

Hi), Main stream (TL-Lo), Main stream (Event), Main stream (Alarm), or
Substream.

• Stream type: Select the type of stream to record, eit her v ideo or video

and audio.

• Resolution: Select the resolution of the recording. Options include: 4CIF,

2CIF, CIF, and QCIF.

• Bit rate type: Select Constant or Variable.

• Video quality: Select the quality at which to record. If “Constant” was

selected as the bit rate type, this option is unavailable.

• Frame rate: Select the rec or ding frame rate. The options available

depend on the resolution selected. Real time (25 fps PAL/30 fps NTSC) is
only available when the selected resolution is CIF and QCIF.

• Max bit rate mode: Select the general def ault or customized option.

• Max bit rate (kbps): If the customized maximum bit rate mode was

selected, enter the value here. It must be between 32 and 3172 kbps. It is
calculated from the frame rate and time required.

• Pre-record: This is the tim e the camera starts recording before the

scheduled time or event. Select the time in seconds to start pre-recording
before the scheduled time or event.

The maximum pre-recording times available depend on the constant bit

rate. See “Maximum pre-recording times” on page 135 for more
information.

• Post-record: This is the time the camera continues to record af ter the

scheduled time or event. Select the time in seconds to stop post-recording
after the scheduled time or event.

• Auto-delete (day): Select the number of days after which recorded video

from the specified camera is permanently deleted from the HDD. A “day”
is defined as the 24-hour period from when the auto delete mode (ADM)
was set.

The maximum number of days that can be set is 60. However, the actual
number of days permitted depends on the HDD capacity. If the value is set
to ‘0’, the option is disabled.

• Record audio: Select Yes t o r ecord sound wit h t he im ages .

5. Click Apply to save the settings.

6. If you want to save these parameters to another camera, click Copy and
select the camera in the pop-up window that appears. Click OK and return to
the main window.

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TruVision DVR 11 and DVR 11c User Manual 21

7. Click the Capture tab and configure the settings for captured video, such as
snapshots. Click Apply to save the settings.

8. Click Back to return to live view.

Defining a recording schedul e

Defining a recording schedule lets you specify when the DVR records video and
under what circumstances. Each camera can be configured to have its own
recording schedule.

The schedules are visually presented on a map for easy reference. See Figure 7
below for an example.

Figure 7: Description of the schedule window

1. Camera. Select a camera.

2. Schedule time. Represents the 24-hour cycle during which a schedule is selected.

3. Schedule day. There are seven days to select: Sunday (Sun), Monday (Mon), Tuesday
(Tue), Wednesday (Wed), Thursday, (Thu), Friday (Fri), and Saturday (Sat).

4. Recording type. There are five recording types to select, which are color-coded:
 TL Time lapse (Green squares): Record of a specific day. Each green square in the timeline

represents an hour in the 24-hour period.

 TL-Hi (Dark green): High quality time l apse. Records high quality video.
 TL-Lo (Bright green): Low quality time lapse. Records low quality video. This could be used,

for example, for night recordings when few event s or alarms are expected. Saving the
video in low quality helps save resources on the HDD.

 Event (Yellow): Records only events, such as motion detection and POS/ATM text insertion.
 Alarm (Red): Records only alarms.
 None (Grey): No recording during this period.

5. Timeline. There is a 2 4-hour time line for each day. Up to eight recording periods can be
scheduled during the 24-hour period.

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22 TruVision DVR 11 and DVR 11c User Manual

Daily schedules

To set up a daily recording schedule:

1. Click the Video Schedule icon in the menu toolbar and select Schedule.

2. Select a camera.

3. Check the Enable Schedule box.

4. Click Edit. The following window is displayed:

5. Select the day of the week for which you want to set up the schedule.
You can define a different schedule for each day of the week.

6. Set the start and end time for recording.
Define a time period by entering a start (left column) and end (right column)

time. You can schedule up to eight time periods. Click All Day to record all
day.

Note: Time periods defined cannot overlap.

7. Select a recording type.
This setting instructs the DVR to begin recording when an alarm is triggered.

The recording type can be based on time and triggered by motion detection
and/or an alarm. If set to TimeLapse (TL-Hi or TL-Lo), the DVR records
continuously.

8. Click Apply to save settings

9. Repeat steps 4 to 8 for other days of the week or to copy the schedule
settings to another day.

To copy the current schedule settings to another day of the week, click Copy.
Select the number of the day of the week to which to copy the schedule. Click

OK to save changes and return to the Edit window.

10. Repeat steps 4 to 9 for other cameras.

11. Click Apply to save the settings and then OK to return to the schedule
window.

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TruVision DVR 11 and DVR 11c User Manual 23

Holiday schedules

As well as being able to schedule when recordings occur during the week, you
can also schedule them for specific holidays in the year such as the first of
January, or the second Wednesday of every month, for example. You can
schedule up to 32 holiday periods.

A holiday period can be scheduled for a particular day or as a block of days.

To set up a holiday recording schedule:

1. Click the Display Mode Settings icon in the menu toolbar and select

Holidays.

2. Select a holiday period from the list and click Edit to modify the settings. The
Edit window appears.

3. Enter the name of the holiday period and click Enable.

4. Select whether the holiday period will be categorized by date, week, or month
and then enter the start and end dates.

5. Click Apply to save the settings and then OK to return to the Edit window.

6. Repeat steps 2 to 5 for other holiday periods.

7. Click Back to return to live view.

Motion detection schedules

You can set up both the schedule and areas sensitive to motion detection for
each camera individually or easily copy the settings of one camera to other
cameras.

For information on scheduling motion detections, see “Motion detection set up”
on page 28.

External alarm schedules

The DVR can be scheduled to record when an alarm is triggered by an external
alarm device such as a PIR detector or dry contacts. For information on

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24 TruVision DVR 11 and DVR 11c User Manual

scheduling external alarms, see “Triggering or clearing alarm outputs manually”
on page 32.

Protecting recorded files

There are two methods to prevent recorded files from being inadvertently
overwritten or deleted off the HDD. We highly recommend that important
recorded events be protected from deletion. Recorded files can either be locked
or the HDD that the files reside on can be set to read only.

Locking and unlocking recorded files

Lock files to protect them against being overwritten or deleted.

To lock or unlock a recorded file:

1. In live view enter the video search window by pressing the Search but t on on
the front panel or remote control, and then enter Advanced Search.

— Or —
In live view right-click the mouse to display the pop-up menu and select

Advanced Search.

The Search window appears by default for the Normal tab (TVR 11 is shown
below).

2. Search for the desired recording by entering the search parameters, which
include the camera number, record type, file type, and start time and end
time.

3. Click Search.
A list of recordings, similar to the figure below, matching the search

parameters is displayed.

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TruVision DVR 11 and DVR 11c User Manual 25

4. Select the file you want to lock/unlock.
The Locked column indicates whether a file is locked or not.

5. Click to lock a file. Click again to unlock.

6. Click Cancel to return to live view.

Setting the HDD to read-only

When you set an HDD to read-only, recorded video files cannot be written to the
HDD. If multiple HDDs are used, the DVR automatically records to the next HDD
not set to read-only.

To set a HDD to read-only:

1. Click the System Setting icon in the menu toolbar.

2. Click Hard Disk to set up the HDD parameters.

3. Select the HDD you want to set to read-only.

4. Check Read only.

5. Click Apply to save the settings. The HDD is now read-only.

Note: In order to enable recordings on that particular HDD again, you must

set the HDD status back to R/W (Read/ Write).

Capturing text insertions

Both the TVR11and TVR 11c support Point-of-Sale (POS) and ATM text insertion
via the UTC ProBridge accessory connected to the RS-232 port on the DVR.

The feature is currently only available via the browser (see “Capturing text
insertions” on page 120).

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26 TruVision DVR 11 and DVR 11c User Manual

TruVision DVR 11 and DVR 11c User Manual 27

Chapter 5

Alarm settings

This chapter describes setting up how the system will respond when an alarm is
triggered.

Enter menu mode by pressing the Menu button on the front panel or use the
mouse menu to select Menu (see “Controlling live view” on page 60 for further
information). See Menu overview on page 55 for a list of the menu icons.

Description of alarm notification ty p es

When setting up the rules for alarm detection, you can specify how you want the
DVR to notify you about an alarm. You can select more than one notification
type. Not all notifications types are available for all types of alarms.

The alarm notification types are:

• Full-screen monitoring: Triggers the camera image in alarm to appear as
full-screen view.

• Audible warning: Triggers an audible beep when a notif ication or alarm is
detected.

• Notify surveillance center: Sends a signal to TruVision Navigator or other
software applications when an alarm or notification is detected.

• Send email: Sends an email when an alarm or notification is detected. See
“Configuring email” on page 38 for information on how to configure the DVR
to send an email.

• Trigger alarm output: Triggers an alarm output when a not if ication is
detected for an external alarm. See “Setting up external alarms” on page 30
for information on configuring an alarm output.

Setting up motion detection

Motion detection is one of the most important features of a DVR. With it there is
no need to manually search through hours of video recordings to find an event.

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28 TruVision DVR 11 and DVR 11c User Manual

The DVR can be set up to trigger an alarm if it detects motion and to record it.
You can then search these recorded motion activities for specific incidents. If
enabled, motion detection recording can help increase the number of days your
DVR can record.

You can mask out any areas of motion on an analog camera display that you do
not want to trigger a recording such as a flag on a pole or a moving tree.

Select the level of sensitivity to motion as well the target size so that only objects
that could be of interest can trigger a motion recording. For example, recording
is triggered by the movement of a person but not that of a cat.

You can set up both the schedule and areas sensitive to motion detection for
each camera individually or easily copy the settings of one camera to other
cameras.

Motion detection set up

To set up motion detection:

1. Click the Camera Management icon in the menu toolbar and select Motion.

2. Select the analog camera to detect motion. Each camera must be set up
individually.

3. Check Enable Motion Detection.

4. Select the areas on-screen to be sensitive to motion.
Click and drag the mouse cursor across the window. The area selected

appears as a red grid. Areas covered by the red grid are sensitive to motion
detection.

Click Full screen to activate the whole screen or Clear to clear the screen.

5. Set the sensitivity level.
Drag the Sensitivity scroll bar to the desired sensitivity level. The highest

value is on the right of the bar.

6. Specify the target size.
In the Target size option, specify how many grid squares must be activated

before motion is detected. Enter a value between 0 and 255 squares.

7. Select the cameras that will record the motion detected.

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TruVision DVR 11 and DVR 11c User Manual 29

Click Rule. The Rule window appears. Click the Trigger Channel tab and
select the cameras that will record when a motion alarm is triggered. Click

Apply to save the settings.

8. Select the recording schedules for motion detection.
In the Rule window, click the Arming schedule tab and select the day of the

week and the time periods during the day when motion can be recorded. You
can schedule up to eight time periods in a day. Default is 24 hours.

Click Apply to save the settings. Click Copy to copy the settings t o other
days of the week.

Note: Time periods defined cannot overlap.

9. Select the response method to motion detection.
In the Rule window, click the Rule tab to define the method by which you want

the DVR to notify you of the alarm. Click Apply to save settings.

10. Click OK to return to the motion detection settings window.

11. Click Back to return to live view.

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30 TruVision DVR 11 and DVR 11c User Manual

To trigger the front panel alarm LED:

1. Click the Display Settings icon in the menu toolbar and select

Monitor>More Settings.

2. Check both the Other Notification: Panel Alarm LED and Motion Alarm
boxes.

Setting up external alarms

The DVR can be configured to record when an alarm is triggered by an external
alarm device (for example, PIR detector, dry contacts…).

To set up external alarms:

1. Click the Alarm settings icon in the menu toolbar and select the Alarm Input
tab.

2. Select the alarm input number of a camera and enter the name of the input, if
required.

3. Select the alarm input type, NO or NC.

4. Check the Setting box to enable the function and click Rule to set up the rules
for the cameras to be triggered, their alarm schedules, method of alarm
notification and PTZ function.

5. Select the cameras to be triggered when an external alarm is detected.
In the Rule window, click Trigger channel and select the cameras to be

triggered for recording when an alarm is detected. Only analog cameras can
be selected. Click Apply to save the settings.

6. Select the recording schedules for the external alarm.
Click the Arming schedule tab and select the day of the week and the time

periods during the day when motion can be recorded. You can schedule up to
eight time periods in a day. Default is 24 hours.

Click Apply to save the settings. Click Copy to copy the settings to other
days of the week and holiday period.

Note: The time periods defined cannot overlap.

7. Select the response method to an external alarm.

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TruVision DVR 11 and DVR 11c User Manual 31

Click the Rule tab to define the method by which you want the DVR to notify
you of the alarm. Click Apply to save settings.

8. Select the PTZ camera function required in response to an external alarm.
Select the PTZ camera and the preset, preset tour or shadow tour that is

triggered when the alarm is detected.

Click Apply to save the settings. Click Copy to copy the settings to ot her
cameras, if required.

9. Click OK to return to the alarm input window.

10. Click Back to return to live view.

To set up an alarm output:

1. Click the Alarm Settings icon in the menu toolbar and select Alarm Output.

2. Select the alarm output.

3. Select a timeout option.
The timeout setting lets you define how long a signal remains active after the

alarm has ended. If you select Manually Clear, the signal remains active until
it is manually acknowledged by pressing the alarm button on the front panel
or remote control (see “Triggering or clearing alarm outputs manually” on
page 32).

4. Select the recording schedules for the alarm output.
Click Rule and select the day of the week and the time periods during the day

when motion can be recorded. You can schedule up to eight time periods in a
day. Default is 24 hours.

Click Apply to save the settings. Click Copy to copy the settings to other
days of the week and holiday period.

Note: The time periods defined cannot overlap.

5. Click OK to return to the alarm output window.

6. Click Back to return to live view.

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32 TruVision DVR 11 and DVR 11c User Manual

Triggering or clearing alarm out p ut s
manually

When an alarm is activated, the DVR can be set up so that the alarm must be
manually acknowledged in order to be silenced. See “Setting up external alarms”
on page 30 for information on setting up an alarm to be manually cleared.

All user levels (administrator, manager, and operator) can manually acknowledge
an alarm.

To trigger or clear alarm outputs manually:

1. Click the Alarm settings icon in the menu toolbar and select Alarm Output.

2. Click the Manual Alarm tab.

3. Select the desired alarm output and click one of the following buttons:

• Trigger / Clear: Trigger an alarm output or stop an alarm output.

• Trigger All: Trigger all alarm outputs at once. This action could be done,

for example, when you need to test them.

• Clear All: Stop all alarm outputs at once.

4. Click Back to return to live view. The alarm is silenced.

- Or -

1. Press the Alarm button on the front panel or remote control. The alarm is
silenced.

Setting up system notifications

Setting up system notifications instructs the DVR to alert you when irregular
events occur and how to alert you to the event.

You can quickly check the system status by looking at the status LEDs on the
front panel. When there is an irregular event with the system, an icon appears on
screen to also alert you. See “Status information” on page 59 for further
information.

The types of system notifications include:

• HDD Full: All installed HDDs are full.

• HDD Error: Errors occurred while files were being written to the HDD, no

HDD installed or HDD had failed to initialize.

• Network Disconnected: Disconnect ed network cable.

• IP Conflicted: Conflict in IP address setting.

• Illegal Login: Wrong user ID or password used.

• Abnormal Video Signal: Unstable video signal or video loss detected.

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TruVision DVR 11 and DVR 11c User Manual 33

• Input/output Video Standards Mismatch: I/O video standards do not
match.

• Abnormal Record: Recording failed due to encoder or hard disk problems.

See “Description of alarm notification types” on page 27 for information on the
different alarm notification types available.

To set up system notifications:

1. Click the Alarm settings icon in the menu toolbar and select Notification.

2. Select a notification type.

3. Check one or more response options: Audible warning, notify surveillance
center, send email, trigger alarm output.

4. Repeat steps 2 and 3 for other notification types.

5. Click Apply to save the settings.

Detecting video loss

Video may be lost if the video cable or camera develop a fault or are damaged.
You can set up the DVR to detect video loss and trigger a system notification.

To setup video loss detection:

1. Click the Camera management icon in the menu toolbar and select Video

Loss.

2. Select a camera to configure for video loss detection.

3. Check the Enable Video Loss Alarm box to enable the feature.

4. Click Rules next to the Video Loss Detection box to enter the Rules window.

5. Click the Rule tab and select how you want the DVR to notify you of video
loss (see page 27 for the list of options). Click Apply to save the settings and
then clock OK to return to the previous window.

6. Click the Arming Schedule tab and select the schedule of when you want
video loss detection to be enabled. Schedule can be set for all week or any
day of the week with up to 8 time periods per day.

7. Click the Apply button to save settings.

8. Click Copy to copy these settings to other cameras.

9. Click Back to return to live view.

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34 TruVision DVR 11 and DVR 11c User Manual

Detecting video tampering

You can setup the DVR to alert you when the camera view has changed such as
when someone has deliberately blocked the camera view by spraying paint on
the lens or by moving the camera. You can set it up so that a specific part of the
screen can detect a tamper and thereby trigger an action on the DVR.

Note: It is strongly recommended not to configure for video tampering when

using PTZ dome cameras.

To set up video tampering detection:

1. Click the Camera management icon in the menu toolbar and select Tamper-

Proof to display the tamper-proof settings window.

2. Select a camera to configure for video loss detection.

3. Check the Enable Tamper-proof box to enable the feature.

4. Define a tampering area.
The tamper detection area setup interface lets you define an area on screen

where you want camera tampering to be detected. Click and drag the mouse
across an area to mark that area for video tampering. You can only set one
tampering area with the full screen being the maximum area. Click Clear to
clear the window.

5. Select the tamper detection sensitivity level by clicking the sensitivity scroll
bar. Higher sensitivity is to the right of the bar.

6. Select the recording schedules for the tamper.
Click Rule and then select the Arming schedule tab to select the day of the

week and the time periods during the day when motion can be recorded. You
can schedule up to eight time periods in a day. Default is 24 hours.

Click Apply to save the settings. Click Copy to copy the settings to other
days of the week and holiday period.

Note: The time periods defined cannot overlap.

7. Select the response method to an external alarm.
Click Rule and then select the Rule tab to select the method by which you

want the DVR to notify you of the alarm. Click Apply to save settings and
then OK to return to the previous window.

8. Click Back to return to live view.

TruVision DVR 11 and DVR 11c User Manual 35

Chapter 6

Network settings

You must configure your DVR’s network settings before using it over the network.
The DVR must have access to the internet when configuring the network

settings.

Note: As every network configuration may differ, please contact your Network

Administrator or ISP to see if your DVR requires specific IP addresses or port
numbers.

Configuring general networ k sett i ng s

To configure general network settings:

1. Click the Network settings icon in the menu toolbar to display its window.

2. Click General and enter the required settings:

Option

Description

NIC type

Network interface card (NIC) is a device used to connect the

DVR to a network. Select the NIC type used fro m the drop-

down

list.
Default value is 10/100M self-adaptive.

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36 TruVision DVR 11 and DVR 11c User Manual

Enable DHCP

Check this box if you have a DHCP server running and want

your DVR to automatically obtain an IP address and other
network settings from that server.

Default value is Enable.

IPv4 address

Enter the IP address for the DVR.

Default value is 192.168.1.82

IPv4 subnet mask

Enter the subnet mask for your network so the DVR will be

recognized within the network.
Default value is 255.255.255.0

IPv4 default gateway

Enter the IP address of your network gateway so the DVR will

be recognized within the

network. This is typically the IP address

of your router.
Default value is 192.168.1.1

IPv6 address 1

Enter the IPv6 address for the DVR.

Default value is fe80::240:3dff:fe7e:926f/64.

IPv6 address 2

Enter the IPv6 address for the DVR.

IPv6 default gateway

Enter the IPv6

address of your network gateway so the DVR will

be recognized within the

network. This is typically the IP address

of your router.

MAC address

Enter the MC address.

MTU (bytes)

Enter a value between 500 and 9676. Default is 1500.

Preferred DNS server

Enter the preferred domain name server to use with t he DVR.

Alternate DNS server

Enter the alternate domain name server to use with the DVR.

3. Click Apply to save the settings.

Configuring PPPoE

You can connect the DVR directly to a DSL modem. To do this, you need to
select the PPPoE option in the network settings. Contact your ISP to get the user
name and password.

To configure general network settings:

1. Click the Network settings icon in the menu toolbar to display its wind ow.

2. Click PPPoE and check the enable PPPoE box.

3. Enter your user name and password and confirm the password.

4. Click Apply to save the settings.

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TruVision DVR 11 and DVR 11c User Manual 37

Configuring DDNS

A static IP address never changes so you can enter it into the browser or CMS
and the DVR network connection will always work with it.

However, if you have a dynamic IP address for your public IP address, it will
change every time you connect to the network. Under such situations, you can
set up a dynamic domain name system (DDNS) that will link your public IP
address to a host name so that you can connect to the DVR with the host name.

There are two ways to set up a DDNS:

• DynDNS: Manually create your own host name. You will first need to create a
user account using the hosting web site, DynDDNS.org.

• ezDDNS: Activate the DDNS auto-detection function to set up a dynamic IP
address. The server is set up to assign an available host name t o your DVR.

Figure 8: ezDDNS setup window

NAT translates the ports on the server. Consequently there i s no need to remember the ports

when connecting to the unit from the internet

Internal ports External ports. These values can be modified to

access several units over the internet

Note: This option is not shown when using the

browser.

Note: You cannot have two DVRs with the same host name.

To set up DDNS:

1. Click the Network settings icon in the menu toolbar.

2. Click DDNS to display its window.

3. Check the Enable DDNS box to enable this feature.

4. Select one of the DDNS types listed:
DynDNS: Select DynDNS and enter the server address for DynDNS

(members.dyndns.org). In the DVR domain name field, enter the domain
name obtained from the DynDNS web site. Then enter your user name and
password registered in the DynDNS network.

For example:

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38 TruVision DVR 11 and DVR 11c User Manual

Server address: members.dyndns.org
Domain: mycompanydvr.dyndns.org
User name: myname
Password: mypassword

- Or ­ezDDNS: Select ezDDNS and enter your domain name. The server type entry

is prepopulated (www.tvr.ddns.net). If you will be connecting the unit via the
internet, check NAT. Change the HTTP and server ports values, if required.
The default values are 80 for the HTTP port and 8000 server port.

5. Click Apply to save the settings.

Configuring an NTP server

A Network Time Protocol (NTP) server can also be configured on your DVR to
keep the date and time current and accurate.

Note: If the device is connected to a public network, you should use a NTP
server that has a time synchronization function, such as the server at the
National Time Center (IP Address: 210.72.145.44) or europe.ntp.pool.org. If the
device is setup in a more customized network, NTP software can be used to
establish a NTP server used for time synchronization.

To set up an NTP server:

1. Click the Network settings icon in the menu toolbar.

2. Click NTP to display its window.

3. Check the NTP box to enable feature. It is enabled by default.

4. Enter the NTP settings:

• Interval: Time in minutes to synchronize with the NTP server. The value
can be between 1 and 10080 minutes. Default is 60 minutes.

• NTP server: IP address of the NTP server.

• NTP port: Port of the NTP server.

5. Click Apply to save the settings.

Configuring email

Your DVR can send email notifications of alarms or notifications through the
network.

Note: Ensure that the DNS address has been set up correctly beforehand.

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TruVision DVR 11 and DVR 11c User Manual 39

To configure email settings:

1. Click the Network Settings icon in the menu toolbar.

2. Click Email and enter the required settings.

Option

Description

Enable server
authenticat

ion

Check the box if your mail server requires authent ication and
enter the login user name and password.

SMTP

server Enter the SMTP server’s IP address.

SMTP port

Enter the SMTP port. The default TCP/IP port for SMTP is 25.

Enable SSL

Check the box to enable SSL if it is required by the SMTP serv er.

This feature is optional.

Sender

Enter the name of the sender of the email.

Sender’s address

Enter the sender’s email address.

Select receivers

Select an email recipient. Up to three receivers can be selected.

Receiver

Enter the name of the receiver of the email.

Receiver’s address

Enter the email address of the receiver.

Enable attached

snapshot Check the Attach JPEG File box if you want to send an email with

attached alarm images.

Interval

Select an interval range in the Interval box.

The interval range represents the time range in b etween the

alarm

images being sent. For example, if you set the interval range at
two seconds, the second alarm image will be sent t wo secon ds
after the first alarm image

3. Click Test to the test email settings.

Note: We recommend that you test the email settings after entering values in

the email window.

4. Click Apply to save the settings.

Note: We recommend that you test the email settings after entering values in the

Email window.

Configuring SNMP

SNMP is a protocol for managing devices on networks. When you enable SNMP
in the menu, network management systems can retrieve DVR status information
from the DVR via SNMP.

When you set the trap address and trap port in the DVR menu to the network
management system’s IP address and port number, and set up the network
management system as trap receiver, trap notifications (such as startup) are sent
from the DVR to the network management system.

Before configuring this function, you must first install the SNMP software.

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40 TruVision DVR 11 and DVR 11c User Manual

To configure SNMP protocol settings:

1. Click the Network settings icon in the menu toolbar.

2. Click SNMP and enter the required settings.

3. Click Apply to save the settings.

Configuring a remote alarm host

If a remote alarm host set, the DVR sends a signal to the host when an alarm is
triggered. The remote alarm host must have the TruVision Navigator server
software installed.

To set up a remote alarm host:

1. Click the Network Settings icon in the menu toolbar.

2. Click More Settings.

3. Enter Alarm Host IP and Alarm Host Port.
Alarm host IP represents the IP of the remote PC where the Network Video

Surveillance software installed. The alarm host port value must be the same
as software’s alarm monitor port. Default port is 7200.

4. Click Apply to save the settings.

Configuring multicast

Setting up multicasting resolves limitation issues when streaming videos through
a network access device. A multicast address spans the Class-D IP range of

224.0.0.0 to 239.255.255.255. We recommend that the IP address range of

239.252.0.0 to 239.255.255.255 be used.

To set up multicasting:

1. Click Network Settings icon in the menu toolbar and then click More

Settings.

2. Enter a Multicast IP address.

Note: When adding a device to the Network Video Surveillance software, the

multicast address must be the same as the DVR’s multicast IP.

3. Click Apply to save the settings.

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TruVision DVR 11 and DVR 11c User Manual 41

Configuring the server and HTT P ports

You can change the server and HTTP ports from the default settings in the
Network Settings window. The default server port is 8000 while that of the default
HTTP port is 80.

Note: The server port has a port range of 2000 to 65535 and is used for remote

client software access. The HTTP port is used for remote internet browser
access.

To change the default ports:

1. Click the Network Settings icon in the menu toolbar and then click More

Settings.

2. Enter the new Com Port and HTTP Port values.

Configuring the RTSP service port

The RTSP (Real Time Streaming Protocol) is a network control protocol
designed for use in entertainment and communications systems to control
streaming media servers.

To configure RTSP service port:

1. Click the Network Settings icon in the menu toolbar and then click More

Settings.

2. Enter the RTSP port value. The default value 554.

3. Click Apply to save the settings.

Checking network status

You can easily check network traffic in order to obtain information about the DVR
such as its linking status, MTU, sending/receiving rate, MAC address, and NIC
type.

You can also check the network connection status by testing its delay and packet
loss.

To check network traffic:

1. Click the System Settings icon in the menu toolbar and then click Net detect
to display the Traffic window. The information displayed is refreshed once a
second.

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To check network delay and packet loss:

1. Click the System Settings icon in the menu toolbar and then click Net

detect.

2. Select the Network Detection Status tab.

3. Under the section “Network delay, Packet loss test”, enter the destination
address and click Test.

The test result appears in a pop-up window.

4. If you need to check the current network parameters, click the Network
button to get an overview.

The NIC type and Enable DHCP options can be changed. Click Apply to
save any changes made.

To check network statistics:

1. Click the System settings icon in the menu toolbar and then click Net

detect.

2. Select the Network Stat. tab.

3. The latest information is displayed on the bandwidth used by remote live and
playback as well by Net Receive Idle and Net Send Idle. Click Refresh to
update the information.

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TruVision DVR 11 and DVR 11c User Manual 43

Exporting network packet data

When the DVR is connected to a network, you can export the captured data
packet to a, USB-flash drive, SATA/eSATA CD-RW and other local backup
devices.

To export network packet data:

1. Click the System Settings icon in the menu toolbar and then click Net

Detect.

2. Select the Network Detection tab.

3. Under the section “Network packet export”, click Refresh to get a list of the
local backup devices available. Select one from the list.

4. Click Export. Up to 1M of data can be exported at a time.

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44 TruVision DVR 11 and DVR 11c User Manual

TruVision DVR 11 and DVR 11c User Manual 45

Chapter 7

HDD management

Initializing HDDs

The in-built HDD must be initialized before it can be used. You can also re­initialize the HDD. However, all data on the HDD will be destroyed.

To initialize a HDD:

1. Click the System Settings icon in the menu toolbar and then click Hard Disk
to display its window.

2. Select the HDD to be initialized.

3. Click the Initialize button to begin initialization.

After the HDD has been initialized, the status of the HDD changes from
Abnormal to Normal.

Setting the HDD quota

You can allocate on a HDD the maximum permitted storage and snapshot picture
capacities from each camera.

1. Click the System Settings icon in the menu toolbar and then click Hard Disk.

2. Click the Storage mode tab.

3. Under the Mode option, select Quota.

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46 TruVision DVR 11 and DVR 11c User Manual

4. Select a camera whose storage capacity you want to change and enter the
values in GB for maximum record capacity and maximum picture capacity.
The maximum storage capacity of the HDD is listed.

5. Click Apply to save the settings.

6. If you want to copy these values to other cameras, click Copy and select the
cameras. Click OK. Click Apply to save the settings.

Setting the HDD property

You can change the behavior of your HDD by changing its property. It can be set
to read-only or read/write (R/W).

A HDD can be set to read-only to avoid important recorded files from being
overwritten when the HDD becomes full.

To change a HDD status property:

1. Click the System Settings icon in the menu toolbar and then click Hard Disk.

2. Click the HDD Information tab.

3. Select the HDD whose property you want to change.

4. Click the Edit icon . The Local HDD Settings window appears.

5. Click the desired HDD property for the selected HDD.

6. Click the group number for this HDD.

7. Click Apply to save and exit the window.
Note: Once set to read-only, the HDD cannot be used to save recorded files

until it is set back to read/write (R/W). If the HDD that is currently being
written to is set to read-only, the data is then recorded to the next HDD. If
there is only one HDD present, setting it to read-only means the DVR cannot
record.

Checking HDD status

You can check the status of any of the installed HDDs on the DVR at anytime.

To check the status of a HDD:

1. Click the System Settings icon in the menu toolbar and then click Hard Disk.

2. Note the status of the HDDs listed under the Status column.
If the status is listed as Normal or Sleeping, the HDD is in working order. If it

is listed as Abnormal and has already been initialized, the HDD needs to be
replaced. If the HDD is Uninitialized, you need to initialize it before it can be
used in the DVR. Refer to “Initializing HDDs” on page 45 for more information.

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TruVision DVR 11 and DVR 11c User Manual 47

Note: This information is also available under System Settings > System

Information > HDD window.

Configuring HDD alarms

HDD alarms can be set to trigger when an HDD is uninitialized or in an abnormal
state.

To set HDD alarms:

1. Click the Alarm settings icon in the menu toolbar and select Notification.

2. Select the notification event to configure under Notification Type box.

3. Select HDD Full and check the desired notification method. See “Setting up
system notifications” on page 32 for more information.

Select HDD Error and check the desired notification method.

4. Click Apply to save the settings.

Checking the S.M.A.R.T. informati o n

S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) reports on a
variety of hard drive attributes. It helps ensure that the HDD is functioning
properly at all times while protecting video stored on the hard drive.

To view the S.M.A.R.T. information of a HDD:

1. Click the System Settings icon in the menu toolbar and then click Hard Disk.

2. Select the S.M.A.R.T. tab to display its window.

3. Select the HDD whose data you want to see. A detail listing of S.M.A.R.T.
information is displayed.

4. If you want to continue to use a HDD when the S.M.A.R.T. test has failed,
check the box Use when the disk has failed to self-evaluate. Click Apply
to save the settings.

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TruVision DVR 11 and DVR 11c User Manual 49

Chapter 8

Operating instructions

Controlling the DVR

There are several ways to control the DVR:

• Front panel control

• Mouse control

• IR remote control

• KTD-405 keypad control (see Appendix C “KTD-405 keypad” on page 127)

• Web browser control

You can use your preferred control method for any procedure, but in most cases
we describe procedures using mouse terminology. Optional control methods are
given only when they differ substantially from mouse control methods.

Using the front panel

The function buttons on the front panel control can be used to operate many, but
not all, of the main functions of the DVR. The LED indicators light up to alert you
of various conditions. The functions available can be limited by setting
passwords. See Figure 9 on page 50 for more information.

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50 TruVision DVR 11 and DVR 11c User Manual

Figure 9: TVR 11 front panel (16-ch model shown)

Figure 10: TVR 11c front panel

The controls on the front panel include:

Item

Name Description

1

. USB port The DVR supports both a USB DVD and a USB HD on the

front and rear USB ports.

2

. CD/DVD burner Insert CD or DVD disc.

The CD/DVD burner is not present on all TVR 11 models
nor on any the TVR 11c models. Not all menus are
available on models without a burner.

3

. Eject button Ejects CD/DVD disc. This is only present on models with a

CD/DVD burner.

4

. Archive button Press once to enter quick archive mode. Press twice to

start archiving.

5

. Display and Seq

buttons

Live view mode: Press Display to toggle through the
various views single and multiviews. Press Seq

to start/stop

sequencing in live view mode.
Menu mode: Press Enter to select a menu window and

then Seq

to toggle through the tabs along the top of a menu

window.

6

. Channel buttons Switch between different cameras in live view, PTZ control

or playback modes.

7

. Live, Menu and Search

buttons

Live: Switch to live view mode.
Menu: Enter/exit the main menu.
Search: Enter the advanced search menu.

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TruVision DVR 11 and DVR 11c User Manual 51

Item

Name Description

8

. Status LEDs HDD: Gre en indicates the DVR is working correctly. Red

indicates a fault.
Network: Green indicates the network is working correctly.

Red indicates a fault or no network connection.
Internal: Green indicates the Watchdog is working

correctly. Red indicates that the Watchdog is r eporting a
fault.

Alarm: Green indicates no external alarm. Red indicates

an

external alarm status or motion.

9

. Alarm button Use to manually acknowledge an alarm.

10

. Enter and arrows

button

Use to select options in a menu and to control playbac k.
Press for Enter.

Live view mode: Press Enter to enter/exit PTZ mode.
Press the left/right arrow buttons to scroll between the
cameras.

Menu mode: To enter the menu toolbar, keep pressin g the
left arrow button until the first menu icon is selected. Then
press the left/right arrow buttons to select a menu icon.
To select a menu option in the submenu panel or setup
menu, press the arrow buttons left/right and up/down to
position cursor in the menu window. Press for Enter. See
Figure 12 on page 55.

Playback mode: Press the left/right arrow buttons to slow
down or speed up playback. Press the up/down arro w
buttons to jump forwards or backwards by 30 seconds.
Press Enter to stop/start playback.

PTZ mode: Press the arrow buttons to control the
movement of the PTZ dome camera.

11

. IR receiver Receiver for IR remote.

12

. Playback buttons

: Press to jump back to the oldest available video and

start the playback.

: Press to pause playback.

: Press to start all-day playback of the currently
selected camera. If you are in multiview format , only the
camera shown in the top-left corner of the multivi ew i s
played back.

Using the mouse

The USB mouse provided with the DVR can be used to operate all the functions
of the DVR, unlike the front panel which has limited functionality. The USB
mouse lets you navigate and make changes to settings in the user interface.

Connect the mouse to the DVR by plugging the mouse USB connector into the
USB port on the back panel or the front panel. The mouse is immediately
operational and the pointer should appear.

Note: Use a USB 2.0 or higher mouse.

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52 TruVision DVR 11 and DVR 11c User Manual

Move the pointer to a command, option, or button on a window. Click the left
mouse button to enter or confirm a selection.

You can purchase a spare mouse by ordering part number TVR-MOUSE-1
TruVision™ DVR Model 11/40/41/60 Mouse.

See Table 6 below for a description of the mouse buttons.

Table 6: Mouse buttons

Item

Description

Left button

Single-Click Live view : Select a camera to display the quick

access toolbar (see “Accessing frequently used
commands” on page 63).

Menu: Select a component of a menu, such as a
button or an input field. This is similar to pressing the
Enter button on the remote/front panel controls.

Double-Click Live view: Switch between single screen and multi-

screen mode in live/ playback mode.

Click and Drag Live view: Drag channel/time bar.

PTZ control: Adjust pan, tilt and zoom.
Tamperproof, privacy masking and motion

detection functions: Select the target area.
Digital zoom-in: Drag and select target area.

Right button

Single-Click Live view: Display menu.

Menu: Exit the current menu and return to higher
level.

Scroll

-wheel Scroll Up Live view: Return to the previous window.
Menu: Move the selection to the previous item.

Scroll Down Live view: Move to the next window.

Menu: Move the selection to the next item.

Using the IR remote control

The DVR is supplied with an infra red (IR) remote control unit. Like the mouse, it
can be used to operate all of the main functions of the unit.

The IR remote control can be programmed with a unique device ID address so
that the controller will only be able to communicate with DVRs with that address.
No programming is necessary if using a single DVR.

The device ID address only applies when using a remote control and not when
using a keypad.

You can purchase a remote control by ordering part number TVR-REMOTE-1
TruVision™ DVR Model 11/40/41/60 IR Remote Control.

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Figure 11: IR remote control

Item Description

1

. Alarm

Acknowledge an alarm.

2

. Device

Enable/disable the IR remote control to control t

he DVR.

3

. Numeric buttons

Select a camera, and enter a number in a menu option.

4

. Display

Switch

between the different multiview formats.

5

. Mon A and Mon B

Switch

between monitors A and B.

6

. Live

Return to

live view mode.

7

. Menu

Activate the main menu.

8

. Seq

Start /stop sequencing.

9

. , , ,

In Menu mode: Use left or right arrow buttons to select and up or down
arrow

buttons to edit entry.

In PTZ mode: Use to control PTZ.
In Playback mode: Use to control playback speed.

10

. OK

Confirm selection.

11

. Zoom + and -

Use to control zoom of camera lens.

12

. Preset

Enter p

reprogrammed three-digit code to call up a preset .

1

3. Tour

Enter preprogrammed three

-digit code to call up shadow tour.

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Item Description

14

. Focus + and -

Use to control focus of camera lens.

15

. Playback control

Use to

control playback (Rewind, Pause, Play, and Fast Forward).

16

. Search

Open the Search menu.

17

. Replay

Replay the selected file from the beginning.

18

. Eject

Eject the CD or DVD disk.

19

. Archive

Press once to enter quick archive mode. Press twice to start archiving.

Aim the remote control at the IR receiver located at the front of the unit to test
operation.

To connect the remote control to the DVR:

1. Press the Menu button on the front panel or right-click the mouse and select
the Menu button. The main menu window appears.

2. Click Display Mode Settings > Monitor.

3. Check the device address value. The default value is 255. This device
address is valid for all IR controls.

Note: The DVR will respond to any remote control that has an address
between 1 and 255.

4. On the remote control press the Device button.

5. Enter the device address value. It must be the same as that on the DVR.

6. Press the OK button on the remote control.

To place batteries into the IR remote control:

1. Remove the battery cover.

2. Insert the batteries. Make sure that the positive (+) and negative (−) poles are
correctly placed.

3. Replace the battery cover.

Troubleshooting the remote control:

If the IR remote control is not functioning properly, perform the following tests:

• Check the battery polarity.

• Check the remaining charge in the batteries.

• Check that the IR remote control sensor is not mas ked.

If the problem still exists, please contact your administrator.

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TruVision DVR 11 and DVR 11c User Manual 55

Menu overview

The DVR has an icon-driven menu structure that allows you to configure the
unit’s parameters. Each command icon displays a window that lets you edit a
group of settings. Most menus are available only to system administrators.

The window is divided into three sections. The currently selected command icon
and submenu item are highlighted in green. See Figure 12 below.

You must be in live view mode to access the main menu.

Figure 12: Menu structure

1. Menu toolbar: Setup options available for the selected menu function. Move the mouse over
a command icon and click to select it. See Table 7 below for a descriptio n of the icons.

2. Submenu panel: Submenus for the selected menu functi on are displayed. Click an item to
select it.

3. Setup menu: All the details for the selected submenu are displayed. Click a field to make
changes.

Note: See Figure 9 on page 50 for the description on how to access the menu
options using the front panel.

Table 7: Description of the menu toolbar icons

Icon Name Description

Display

mode settings Configures display settings including dwell time, schedule,

language and display formats. See “Configuring liv e view”
on page 65 and “Holiday schedules” on page 23.

Camera

management Configures camera settings including motion detection,

video image adjustments, camera title, and copy set tings to

other cameras. See “Camera settings” on page 99“.

Video schedule

Configures recording settings including reco rdi ng

schedules, record quality, auto delete mode, and recording
mode. See Chapter 4 “Recording” on page 19.

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Icon Name Description

Network

settings Configures standard network settings including IP address,

email notifications, DDNS setup, and advanced net work
settings. See Chapter 6 “Network settings” on page 35.

Alarm settings

Configures alarm settings including ala rm input, relay

output, video loss, remote alert, pre-alarm, and post-alarm
seconds. See Chapter 5 “Alarm settings” on page 27.

PTZ

settings Configures PTZ settings. See Chapter 10 “Controlling a

PTZ camera” on page 73.

User

management Configures users, passwords, and access privilege s. See

Chapter 15 “User management” on page 109.

System settings

Configures system

settings including system date and time,

audio output, device name, RS-485 settings, RS -232
settings, firmware upgrade, hard drive settings, boot log,
and shutdown. See Chapter 7 “HDD management

” on page

45 and Chapter 13 “DVR management” on page 99.

Help

information Provides reference information to the various toolbars,

menus, and keys within the interface.

Pow

er manager Provides access to logout, reboot, and shutdo wn options.

See “Turning on and off the DVR” on page 15.

To access the main menu:

1. In live view press the Menu button on the remote control or front panel.

- Or ­Right-click the mouse, and select Menu from the pop-up menu.
The main menu window appears. The Display window appears by def ault .

2. Click the required menu icon to display its submenu options. Modify the
configuration parameters as required.

3. Click Apply to save the settings.

4. Click Back to return to live view.

Using the soft keyboard

A keyboard will appear on-screen when you need to enter characters in a
window option. Click a key to input that character.

Figure 13: The soft keyboard

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TruVision DVR 11 and DVR 11c User Manual 57

Description of the keys in the virtual keyboard:

Switc

h to lowercase/uppercase

Space

Exit the soft keyboard

Alphanumeric characters

Backspace

Symbols

Confirm selection

Exiting the main menu

Press the Menu button on the front panel to exit the current menu window and
return to live view, or click Back in a main menu.

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TruVision DVR 11 and DVR 11c User Manual 59

Chapter 9

Live view

Description of live view

Live view mode is the normal operating mode of the unit where you watch live
images from the cameras. The DVR automatically enters into live view mode
once powered up. On the viewer you can see whether a recording is in progress
and, if set up to do so, the current date and time, as well as the camera name.

Status information

Information on the system and camera status is displayed as icons on the main
and auxiliary monitors. The camera status icons are shown for each camer a.
Each icon represents information on a specific item. These icons include:

Table 8: Description of the on-screen status icons

Icon

Description

Indicates a sensor alarm.

Indicates recording (such as manual recording, motion detection or alarm­triggered recording).

Indicates a motion detection event.

Indicates a video loss event.
Indicates alarm and system notifications. Cli cking the icon opens a window that

lists the alarms and notifications.

The DVR can display more than one icon at the same time. See “General
settings” on page 68 to display or hide these icons.

The system status is displayed on the front panel by the status LEDs.

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Video output

The DVR automatically checks the monitor outputs used. If more than one
monitor is connected, it then defines which monitor is the main one and which is
the event one. The event monitor is used to display detected events such as
motion. Only one monitor can be controlled at a time.

If a HDMI monitor is used, it will be the main output. If HDMI and VGA monitors
are both connected to the DVR, both will be main monitors; they will both show
the same view. However, you will not be able to control each individually.

See “Controlling live view” on page 60 for more information on setting up the
monitors.

Controlling live view

Many features of live view can be quickly accessed by placing the cursor on a
live image and clicking the right-button of the mouse. The mouse menu appears
(see Figure 14 below).

Figure 14: The mouse menu for the main monitor

The list of commands available depends on which monitor is active; main or
auxiliary (monitor B). See Table 9 below. The default settings of these
commands are provided in Appendix F, “Default menu settings” on page 137.

Table 9: Mouse menu for monitor A (main monitor)

Item

Name Description

1.

Menu Enter the Main menu.

This option is not available from monitor B.

2.

Single camera Switch to a full-screen view for the selected camera from

the dropdown list.

3.

Multi camera Switch between the different multiview options from the

dropdown list.

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Item

Name Description

4.

Previous screen Displays the previous camera.

5.

Next screen Displays the next camera.

6.

Start auto-switch Turn on sequence mode. The window automatically

sequences between cameras. See “Multiview” on page 62.
Go to Menu > Display Mode Settings > Layout > Dwell

Time

to set up.

7.

All-day playback Playback the recorded video of the selected day from the

selected camera. The current day is selected by default.
See “All-day playback” on page 84 for more information.

8.

Monitor B Switch between monitors A (main) and B (event).

9.

Advanced search Enter the advanced video search menu. See “Searching

recorded video” on page 85 for more information.

10.

Close time bar Open/close the time bar.

Table 10: Mouse menu for monitor B (event monitor)

Item

Name Description

1

. Single camera Switch to a full-screen view for the selected camera from

the dropdown list.

2

. Multi camera Switch between the different multiview options from the

dropdown list.

3

. Previous screen Displays the previous camera.

4

. Next screen Displays the next camera.

5

. All-day playback Playback the recorded video of the selected day from the

selected camera. The current day is selected by def ault.
See “All-day playback” on page 84 for more information.

6

. Monitor A Switch between monitors A (main) and B (event).

Single and multiview display formats

The DVR has single-view display format as well as four multiview formats.

Single view display format

Press the numeric button on the front panel to switch to the corresponding
camera display. For example, press button 10 to view camera 10.

Right-click the mouse and select Single Camera from the menu. Select the
camera required from the list.

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Multiview display format

A video tile is any cell in a multiview display. A camera image can only be shown
in one video tile at a time. The number of multiview display formats available
depends on the DVR model. There is only one multiview format available for the
TVR 11c (2 x 2). For the TVR11 multiview formats available, see Figure 15
below.

To change the multiview display that appears by default, go to the Display menu.
See “Changing the camera sequence” on page 66 for more information.

Figure 15: TVR 11 multiview display formats
4-channel DVR:

8/16-channel DVR:

To select a multiview display format:

1. Press the Display button on the front panel to cycle through different display
formats.

You can also right-click the mouse and select Multi Camera from the menu.
Select the desired multiview display layout.

Sequencing cameras

The sequencing feature allows a camera to be displayed briefly on screen,
before advancing to the next camera in the sequence list. Sequencing can only
be done in single-view display mode.

The default sequence displays each camera in numerical order. However, each
camera on the main and auxiliary monitors can have a pre-programmed dwell
time and sequence order. See “Changing the camera sequence” on page 66 for
more information.

Note: Dwell time must not be set to zero for sequencing to function.

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Sequencing live view mode using the front panel:

1. Select the camera where you want to start sequencing.

2. Press the Seq button on the front panel to start sequencing.

3. Press the Seq button again to stop the sequencing.

Sequencing live view mode using the mouse:

1. Select the camera where you want to start sequencing.

2. Right-click the mouse and select Start auto-switch to start the sequencing.

3. Right-click the mouse and select Stop auto-switch to stop the sequencing.

Accessing frequently used commands

The quick access toolbar in live view lets you quickly access regularly used
commands. Position the cursor over a video image and left- click the mouse. The
toolbar appears (see Figure 16 on page 63).

Figure 16: Quick access toolbar

Table 11: Description of the quick access toolbar icons

Icon Description

Freeze: Freeze the live image of the selected camera. Although the image

pauses, time and date information does not. T he sy stem clock continues to run.

Instant playback: Playback the

recorded video from the last five minutes. If no

recording is found, then there was no recording m ade in the last five minutes.
Click the icon and select the desired camera. Cli ck OK.
See “Instant playback” on page 83 for more information.

Audio

: Enable/Disable audio output. The audio option must already have been

setup in the Display menu.

Quick snapshot: Capture a snapshot of a video image. The i m age is saved

on

the unit. See “Slideshow of snapshots” on page 88 for more information.

PTZ control: Enter PTZ control mode.
See “Configuring PTZ settings” on page 73 for more inform ation.

Digital zoom: Enter digital zoom. See “Digital zoom” on page 64 for further
information.

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Icon Description

Image settings: Enter the image settings menu to modify the image lighting

levels. There are two options:

Preset Mode: These are preconfigured image lighting levels. Select one of the

four options depending on current lighting con di tions:

- Standard: Use in standard lighting situations.

- Indoor: Use indoors.

- Dim Light: Use when the light level is low.

- Outdoor: Use when outdoors. The contrast and saturation values are

high.

Customize: Modify brightness, contrast, sat urat i on, and hue values. Click

Restore to restore image settings to previous values.
Click Restore to restore image settings to previous values.
These settings can also be modified from the Came ra>Image menu (see page

“Adjusting video image settings” on page 107.

Close toolbar: Close the shortcut toolbar.

Digital zoom

You can easily zoom in or out of a camera image in live view mode and playback
using the digital zoom command. The zoom command magnifies the camer a
image four times. See Figure 17 below.

Figure 17: Digital zoom window

To quickly zoom in/out on a camera image:

1. Select the camera you wish to use.

2. Left-click the mouse and select the digital-zoom icon. The digital view window
appears.

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3. Left-click the mouse and drag the red square to the area of interest, or press
the arrow button on the front panel to position the red square. The selected
area is magnified.

4. To exit digital zoom, right-click the mouse.

Configuring live view

The setup of live view can be modified from the main menu to suit different
needs, such as the different monitors, multiview layout, and dwell time options.
You can also enable audio output.

In the Layout menu use the Video output interface, Live view mode, Dwell time,
and Enable audio output settings to configure the main monitor. Use Event
output and Full screen monitoring dwell time settings to configure the event
monitor.

Figure 18: Layout window (General tab)

Table 12: Description of the layout window

Submenu name

Description

Video output interface

Select which monitor will be the main monitor: HDMI/VGA, or main

CVBS.
Default is HDMI/VGA, if connected.

Live view

mode Select which multiview layout will be default in live view mode. The

factory default multiview format displays all channels (2x2 for the
TVR 11c. 3x3 layout for the 4-channel TVR 11 and 4x4 layout for the
8/16-channel TVR 11).

D

well time Set the length of time for which a camera image is display ed on the

selected monitor before moving to the next camer a during
sequencing. Default is off (“No switch”).

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Submenu name

Description

Enable audio out

You can hear audio from cameras in both live and playback mode.

However, in order to be able to hear audio in playback you must
enable the audio output setting.

Check the box to enable/disable audio output.

Even

t output Select which monitor will be the event monitor: HDMI/VGA, or main

CVBS. Default is main CVBS.

Full screen monitoring
dwell time

Set the length of time for which an alarm event appears on the event
(B) monitor before moving to the next camera durin g sequencing.
Default is 10 seconds.

Audio output bound to

Select from which monitor (main or event) audio can be heard.

To set up the display options:

1. Click the Display Mode Settings icon in the menu toolbar.

2. Select Layout > General.

3. Specify the desired settings for each of the menu options.

4. Click Apply to save the settings.

5. Click Back to return to live view.

Changing the camera sequence

The cameras are sequenced in numeric order by default. You can change the
sequence order of the cameras for all monitors.

You can switch the channel of a camera with that of another camera in the
system. This lets you, for example, have the images of camera 1 appear on
channel 10, and the images of camera 10 appear on channel 1. This feature is
useful when you want to watch the sequence of images from specific cameras so
that they are next to each other on-screen.

See Figure 19 below. Each video tile displays both the order of the camera in the
sequence and the camera number.

Figure 19: Camera layout and sequence window (4-channel DVR shown)

Multiview layout selection bar

Camera order in the
sequence

Camera number selection

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To set the camera sequencing:

1. Click the Display Mode Settings icon in the menu toolbar.

2. Select Layout > View.

3. From Video Output Interface, select the desired monitor from the drop-down
list.

4. From the multiview layout selection bar, select the desired multiview layout.

5. Select the video tile of the camera whose order you want to change. The
selected tile is highlighted green.

6. In the selected tile, select the new camera sequence order by scrolling the
through the list of available camera numbers.

Note: “X” means that the camera is not displayed.

7. Click Apply to save the settings.

8. Click Back to return to live view.

Configuring time and date

You can set up the date and time that will appear on-screen as well as on time
stamped recordings. The start and end time of daylight savings time (DST) in the
year can also be set. DST is deactivated by default. See Figure 20 below for the
Time settings screen.

Figure 20: Time and date settings window

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Table 13: Description of the Time and date settings window

Option

Description

Time zone

Select the time zone of the DVR from the drop-down list.

Date format

Select the date format from the drop-down list. Default format is DD-

MM-YYYY.

T

ime format Select the time format from the drop-down list. Default format is 24-

hour format.

Display week

Display the day of the week in the monitor time bar.

Check the box to enable/disable. Default f orm at is Disable.

System date

Define the system dat e.

Default date is the current date.

System time

Define the system time.

Default time is the current time.

Auto DST adjustment

Define DST is automatically. It depends on the time zone selected.

Default format is Disable

Enable DST

Manuall y define DST. If this option is selected, the Auto DST

adjustment option is disabled.
Default format is Disable.
Click the check box to enable or disable daylight sav ings time

(DST).

From

Enter the start date and time for daylight savings.

To

Enter the end date and time for daylight savings.

DST bias

Set the amount of time to move DST forward from the standard

time.
Default is 60 minutes.

To set up the system time and date:

1. Click the Display Mode Settings icon in the menu toolbar.

2. Select Time. Modify the required settings.

3. Click the Apply button to immediately implement the changes.

General settings

Use the Display mode settings menu to configure general DVR options on how
information is displayed and accessed such as:

• Change GUI language

• Change the DVR name and address

• Define the monitor resolution

• Enable/disable the login password requirement

• Enable/disable the Wizard

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• Manually change the video output format (PAL/NTSC)

• Change the time out period after which the display reverts to showing live

view

• Enable/disable the transparency of the menus on screen

• Enable/disable whether the status icons appear on screen

See Figure 21 and Table 14 on page 69 for the general options available, and
Figure 22 and Table 15 on page 70 for further options.

The changes are immediately implemented once Apply is clicked to save the
settings.

Figure 21: Monitor setup window: General settings

Table 14: Description of the Monitor setup window: General settings

Option

Description

Language

Define the language of the system.

Select the desired language from the drop-down list and click

Apply. The language displayed changes immediately.

Device name

Define the DVR name. The default name is TVR 11.

Click the edit box and enter the new name from the soft keyboard.

Device address

The device number to use for the DVR when programming the

remote control or keypad. The default value is 255.

Zone ID

Each DVR in a daisy chain must have a unique zone ID so that it

can be controlled by a KTD-405 keypad.
The default value is 1.

R

esolution Define the resolution of the selected monitor.

Select one of the options from the drop-down list and click Apply.
The selected resolution must be the same as that of the monitor.

Password

required Define whether a login password is required.

Check the box to enable/disable, and click Apply.

Scaling

output video Enable/disable the monitor display of the main and auxiliary monitor

size to accommodate for differently sized monitors.
Check the box to enable/disable, and click Apply.

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Option

Description

Enable wizard

Define whether the wizard tool starts when the DVR is turned on.

Check the box to enable/disable, and click Apply.

Figure 22: Monitor setup window: More settings

Table 15: Description of the Monitor setup window: More settings

Option

Description

Monitor standard

The DVR can support NTSC or PAL video output. The video

standard used is auto detected but can be manually changed.
Modify the video standard used to PAL or NTSC, and click Apply.

Output mode

Define the desired output mode.

Select one of the options from the drop-down list: Standard, Bright,
Gentle, or Vivid, and click Apply.

Monitor brightness

Modify the video output brightness.

Adjust the scroll bar point to the desired level and cli ck Apply.

Event hint

Define whether the status icons appear on screen. See “Status

information” on page 59 for more information.
Check the box to enable/disable, and click Apply.

Timebar t

ransparent Define the transparency of the monitor output time bar on screen

relative to the background to make the time bar easier to read.
Check the box to enable/disable, and click Apply.

Enable timebar

Define whether the monitor output time bar appears on screen.

Check the box to enable/disable, and click Apply.

Menu timeout

Define the time in minutes after which the m enu window reverts to

live view mode.
Select a time from the drop-down list, and click Apply.

Mouse pointer speed

Modify the speed of the mouse pointer.

Adjust the scroll bar point to the desired level, and click Apply.

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V-stream encoding

If the available bandwidth is limited, you can remotely view several channels in
real time with one stream over the web browser or CMS (Client Management
System), such as TruVision navigator, using the V-stream encoding option (“V”
stands for “virtual”). When enabled, you can see the output from the cameras on
a remote client monitor in one stream.

Note: It is not recommended to use the V-stream feature when a CVBS monitor
is used as a main monitor because the CVBS main monitor and the V-stream
use the same output.

To enable V-streaming:

1. Click the Video Schedule icon in the menu toolbar.

2. Select Encoding > V-stream Encoding.

3. Check Enable V-st r eam Encodi ng.

4. Select the desired settings for frame rate, and maximum bit rate (Kbps).
Note: The maximum bit rate option is set to “General” only.

5. Click Apply to save the settings.

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Chapter 10

Controlling a PTZ camera

You can control PTZ dome cameras using the buttons on the front panel, the
keypad, and IR remote control as well as using the PTZ control panel accessed
with the mouse. Access to PTZ commands may require a password.

A detailed list of the PTZ commands available for many different camera
protocols is available in Appendix E on page 137.

Configuring PTZ settings

Use the PTZ Settings menu to configure the PTZ dome cameras. Each camera
must be set up individually. Cameras must be configured before they can be
used.

Ensure that the PTZ dome cameras are correctly connected to the RS-485 port
on the back panel.

Note: If a camera does not work correctly after configuring the DVR, check the

parameters entered.

To configure PTZ dome camera settings:

1. Click the PTZ Control icon on the quick access toolbar.
– Or –
Click the PTZ Settings icon in the menu toolbar.

2. Click General and select the PTZ dome camera to be configured from the
drop-down camera list.

3. Select the baud rate, data bit, stop bit, parity, flow control, PTZ protocol and
address for the camera. See Appendix F, “Default menu settings”, on page
137 for the default values.

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Note: It is important to ensure that the settings correspond with those used in

the PTZ camera.

4. Click Copy to copy the settings to another camera, if required.

5. Click Apply to save the settings.

Calling up presets, tours and shadow tours

When in live view you can quickly call up the list of existing presets, preset tours
and shadow tours by using the front panel, remote control, mouse and keypad.

Front panel Press the joystick to Enter. PTZ control panel appears.
Mouse Right-click the mous e on the desired camera image. The quick access

toolbar appears. Click the PTZ control icon to enter PTZ mode. The PTZ

control panel appears.
Remote control Press the OK button. The PTZ control panel appears.
Keypad Press the Ent er button on the keypad. For further information, see

Appendix C “KTD-405 keypad” on page 127.

If the display was in multiview format, it changes to full-screen format for the
selected camera. See Figure 23 below for a description of the PTZ control panel.

Figure 23: PTZ control panel

Table 16: Description of the PTZ control panel

Item

Name Description

1.

Directional pad/auto-

scan buttons

Controls the movements and directions of the PTZ. Center button
is used to start auto-pan by the PTZ dome camera.

2.

Zoom, focus and iris Adjusts zoom, focus and iris.

3.

PTZ movement Adjusts the speed of PTZ movement.

4

. Toolbar

Turns on/off camera light.
Turns on/off camera wiper.

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Item

Name Description

Zoom area.
Centers the PTZ dome camera image. This command is

not supported on all PTZ dome cameras.
Jumps to the home position.

5

. Select PTZ command Displays the desired function from the scroll bar: camera, preset,

preset tour or shadow tour.

6.

Open/close menu Opens/closes the PTZ command section of the PTZ control

panel.

7.

Exit Exits the PTZ control panel.

Setting and calling up presets

Presets are previously defined locations of a PTZ dome camera. It allows you to
quickly move the PTZ dome camera to a desired position. They are configured
and modified from the PTZ configuration window (see Figure 24 below).

Note: The PTZ dome camera used must be able to support a preset command.

See Appendix E on page 137 for the complete list of PTZ commands available by
camera protocol.

Figure 24: PTZ configuration window

Table 17: Description of the PTZ configuration window

Item

Name Description

1

. Save preset Saves preset.

2

. Call preset Calls up pre-existing preset.

3

. Shadow tour toolbar

Starts recording the shadow tour.

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Item

Name Description

Saves the shadow tour.
Starts the selected shadow tour.
Deletes the selected shadow tour.

4

. Preset tour toolbar

Adds a step to a selected preset tour.
Starts the selected preset tour.
Stops the selected preset tour.

Deletes all the preset tour steps.
Scroll up the list.

Scroll down the list.

To set up a preset:

1. Click the PTZ Settings icon on the menu toolbar and select More Settings.

2. Use the directional, zoom, focus and iris buttons to position the camera in the

desired preset location.

3. Check Save Preset and enter a preset number. The preset is enabled and

stored in the camera.
If the desired preset number is larger than the 17 numbers listed, click […].

The Preset window appears. Select a preset number from the dropdown list
and click the OK button to save changes.

Note: Presets can be overwritten.

4. Click Back to return to live view.

To call up a preset:

• PTZ control panel:

1. In live view left-click the mouse and select the PTZ control icon in the quick

access toolbar. The PTZ control panel appears. Select the desired camera
from the toolbar.

– Or –
On the front panel, select the desired camera and press Enter on the joystick

to call up the quick access toolbar. The PTZ control panel appears.

2. Scroll the toolbar to Preset and double-click the desired preset from the list.

The camera immediately jumps to the preset position.

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• Menu toolbar:

1. Click the PTZ Settings icon on the menu toolbar and select More Settings.
The PTZ configuration window appears.

2. Check Call Preset and enter the preset number to call up. The camera
immediately moves to that preset position.

3. Click Back to return to live view.

Setting and calling up preset tours

Preset tours move a PTZ dome camera to different steps (called “Keypoint” in the
interface). The camera stays at a step for a set dwell time before moving on to
the next step. The steps are defined by presets (see “Setting and calling up
presets” on page 75.)

Each preset tour consists of steps. A step consists of a step number, a dwell
time, and a speed.

The step number is the order the camera will follow while cycling through the
preset tour. The dwell time is the length of time for which a camera stays at a
step before moving to the next one. The speed is the rate at which the camera
will move from one key point to the next.

Note: The PTZ dome camera used must be able to support a preset tour

command. See Appendix E on page 137 for the complete list of PTZ commands
available by camera protocol.

To set up a preset tour:

1. Click the PTZ Settings icon on the menu toolbar and select More Settings.

2. Select the preset tour number.

3. In the preset tour toolbar, click to add a step to the preset tour. The
Keypoint window appears. Select the preset number, dwell time and speed of
the step. Click OK to save the settings.

Note: A preset tour should have at least two presets.

4. Repeat step 3 to configure other steps in the preset tour.

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5. In the preset tour toolbar, click to call up the preset tour.

6. Click Back to return to live view.

To delete a preset tour:

1. Click the PTZ Settings icon on the menu toolbar and select More Settings.

2. From the preset list, select a tour number and click to delete the selected
the preset tour.

– Or –
In the preset tour toolbar, click to delete all the preset tours.

3. Click Back to return to live view.

To call up a preset tour:

• PTZ control panel:

1. In live view left-click the mouse and select the PTZ control icon in the quick
access toolbar. The PTZ control panel appears. Select the desired camera
from the toolbar.

– Or –
On the front panel, select the desired camera and press Enter to call up the

quick access toolbar. The PTZ control panel appears.

2. Scroll the toolbar to Tour and double-click the desired preset tour from the
list. The camera immediately carries out the preset tour movement.

• Menu toolbar:

1. Click the PTZ Settings icon on the menu toolbar and select More Settings.

2. Select the desired preset tour from the list and click to start the tour. Click

to stop the preset tour.

3. Click Back to return to live view.

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Setting and calling up a shadow tour

The shadow tour command remembers the manually-controlled PTZ dome
camera movement track. One shadow tour can be set up.

Note: The PTZ dome camera used must be able to support a shadow tour

command. See Appendix E on page 137 for the complete list of PTZ commands
available by camera protocol.

To set up a shadow tour:

1. Click the PTZ Settings icon on the menu toolbar and select More Settings.

2. Select the shadow tour from the list.

3. To record a new shadow tour, click and use the directional buttons on the
PTZ control panel to move the camera along the desired path.

4. Click to save the shadow tour.
Note: The shadow tour can be overwritten.

5. Click Back to return to live view.

To call up a shadow tour:

• PTZ control panel:

1. In live view left-click the mouse and select the PTZ Control icon in the quick
access toolbar. The PTZ control panel appears. Select the desired camera
from the toolbar.

– Or –
On the front panel, select the desired camera and press Enter on the joystick

to call up the quick access toolbar. The PTZ control panel appears.

2. Scroll the toolbar to Shadow Tour and double-click the shadow tour from the
list. The camera immediately carries out the shadow tour movement.

• Menu toolbar:

1. Click the PTZ Settings icon on the menu toolbar and select More Settings.

2. Select the shadow tour from the list and c lick to start the tour. Click
to stop the shadow tour.

3. Click Back to return to live view.

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Chapter 11

Playing back a recording

The DVR lets you to quickly locate and play back recorded video. There are four
ways to play back video:

 Instant playback of the most recently recorded video
 All-day playback of the day’s recorded video
 Search the video archives by specific time, date, snapshot or event
 Search the system log

The DVR continues to record the live view from a camera while simultaneously
playing back video on that camera display. You must have the access privilege to
play back recordings (see “Customizing a user’s access privileges” on page 110
for more information).

Cameras in multiview mode play back simultaneously. This means, for example,
that it is easy to follow the path of an intruder who has passed in front of several
cameras.

You must be in live view to play back video.

Overview of the playback window

It is easy to manage playback from the playback window.
The camera can be setup to display a time/date stamp during recording. The

playback video can be set up to display a time/date stamp for evidentiary
purposes (see Configuring the OSD settings on page 105).

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Figure 25: Playback window

1. Playback viewer.

2. Camera panel. Select the cameras for
playback. Move the mouse over the area to

display the list of cameras available.

3. Calendar panel.
Blue: Current date
Yellow: Recordings available on the DVR.

4. Pl ayback control toolbar. See Figure 26.

The playback control toolbar

It is easy to manually control playback using the playback control toolbar. See
Figure 26 below.

Note: The control toolbar does not appear for instant playback.

Figure 26: Playback control toolbar (search playback example shown)

Ite

m Description

1

. Audio and video control toolbar:

/ Audio on/off.

/ Start/stop a video clip during playback. Sections of a recording can be

saved to an external storage device.

Archive files

2

. Playback control toolbar:

Reverse play the recording. Click again to pause.

Stop playback. Timeline jumps back to 00:00 time (midnight).

Play recording. Click again to pause.

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Ite

m Description

Fast forward playback by 30 seconds.

Reverse playback by 30 seconds.

Decrease playback speed: Options available ar e: single frame, 1/8 speed,

¼ speed, ½ speed, normal, X2 speed, X4 speed, X8 speed, maximum
speed.

Increase playback speed. Options available are: single frame, 1/8 speed, ¼

speed, ½ speed, normal, X2 speed, X4 speed, X8 speed, maximum speed.

3

. Timeline: Allows you to jump forwards or backwards in time. The timeline moves left

(oldest video) to right (newest video). Click a location on it for where you want
playback to start.

In all-day playback the cursor shows the actual time. In search playback, the cursor
is a ball.

Time bar: Time of actual playback. This is only displ ayed in all-day playback.

4

. Playback progress bar: This bar displays how far playback of the recor ding has

progressed. It also indicates the type of recording using color.

5

. Recording type: Description of the color coding of recording types that appear in the

playback progress bar. Green indicates continuous recording. Red indicates
alarm/event recording. Yellow indicates motion recording.

6

. Video search: This icon is only displayed when playback is the result of a search. It

does not appear for all-day playback. Click it to return to the Search window and
reselect the search criteria.

7

. Hide toolbar: Hide the playback control toolbar.

8

. Quit playback:

For all-day playback mode, quit playback and retur n to live view.
For playback from search mode, quit playback and return to the search results

window.

Instant playback

Use the quick access toolbar to quickly replay recorded video from the last five
minutes. This can be useful to review an event that has just happened. Only one
camera at a time can be selected. The default playback period of 5 minutes
cannot be changed.

To instantly replay recorded video:

1. In live view left-click the mouse on the desired camera image. The quick
access toolbar appears. Click Instant Playback .

2. Select the desired camera from the drop-down list and click OK.
Playback starts immediately. The Instant Playback scroll bar appears under

the selected camera.

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3. Click Pause on the toolbar to pause playback. Click Play to restart
playback. Click to stop playback and return to live view.

All-day playback

Use this option to play back recorded video from the last day. Playback start s at
midnight and runs for the 24-hour period. All-day playback is shown in full-screen
view. See Figure 26 on page 82 for a description of the playback control toolb ar.

To start all-day playback using the front panel:

1. In live view click the All-day playback button . Play back starts.

To start all-day playback using the mouse:

1. In live view right-click the mouse on the desired camera image. In the mouse
toolbar that appears, click All-day Playback.

The playback window appears. By default, the camera is in full-screen mode.

2. To select more than one camera for multiview playback or to select playback
from a different day, move the mouse to the right edge of the window. The
camera list and calendar appear. Check the desired cameras and/or another
day. Up to 16 cameras can be selected depending on the DVR model.

Playback starts immediately.

Note: A message appears if there are no recordings found during this period.

3. Use the playback control toolbar to manually control playback.

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4. Click Exit to return to live view.
– Or –
Right-click the mouse and click Exit from the mouse menu to return to the

previous window.

Searching recorded video

You can easily search and play back recorded videos by camera, recording type,
time period, events and snapshots.

The Search window has three submenus that allow you to carry out different
searches by theme:

Search type

Description

Normal

Search all recorded video by cameras, recording type, type of file

protection (locked or unlocked) and time period.

Event

Search only event recorded files. Files can be searched by alarm inputs,

motion detection, or POS/ATM text insertion.
Note: Only motion detection and POS/ATM text insertion t hat have been

recorded as events will be listed in this search. M otion and text insertion
that is recorded as a non-event can be searched under the Normal
menu.

Picture

Search only recorded files with snapshots.

Search results

A search will usually produce a list of files, which may extend to several pages.
The files are listed by camera, and then for each camera by date and time. The
oldest file is listed first. See Figure 27 on page 86 for an example of the results
from a search.

Only one file can be played back at a time.

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Figure 27: Example of a search result list

Playing back recordings by time an d vi deo
type

You can search recorded video by time and video type, such as continuous
recordings, motion, text insertion, alarm and all recordings. Video can be played
back simultaneously across several cameras.

To play back search results:

1. In live view mode right-click the mouse and in the mouse menu select

Advanced Search > Normal.

2. Select the desired cameras, record type, file type as well as start and end
time of the recording.

3. Click Search. The list of search results appears.

4. Play back the search results:
If there is only one camera in the search result, click its playback button.

Playback starts.
If there is more than one camera listed, click the playback button of one of

the cameras. In the window that appears, select the cameras you want to play
back simultaneously and click OK. Playback starts.

5. To hide the playback control toolbar during play back, right-click the mouse
and select the Control Panel button in the playback control toolbar. Click
again for the panel to reappear.

6. Use the playback control toolbar to manually control playback.

7. To play back another camera, move the cursor to the right edge of the
window to display the list of cameras and select the desired camera.

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8. To do another search:
Click the Event Search icon in bottom right of the playback control toolbar or

right-click the mouse and select Event Search from the list.
The search window reappears. Reselect the search criteria.

Playing back recordings by event

You can search recorded video by event type: alarm inputs, motion detection and
POS/ATM text insertion. Video can be played back simultaneously across
several cameras.

To play back search results by event:

1. In live view mode right-click the mouse and in the mouse menu select

Advanced Search > Event.

2. Select the desired event type from the drop-down list (Alarm input, Motion or
Text insertion) as well as the start and end time of the recording.

3. Select the desired alarm inputs.
If you selected “Motion” as the event type, select the required alarm inputs. If

you selected “Text insertion”, select the required alarm inputs and enter the
desired keywords.

4. Click Search. The list of search results appears.

5. Play back the search results:
If there is only one camera in the search result, click its playback button.

Playback starts.
If there is more than one camera listed, click the playback button of one of

the cameras. In the window that appears, select the cameras you want to play
back simultaneously and click OK. Playback starts.

6. To hide the playback control toolbar during playback, right-click the mouse
and select the Control Panel button in the playback control toolbar. Click
again for the panel to reappear.

7. Use the playback control toolbar to manually control playback.

8. To play back another camera, move the cursor to the right edge of the
window to display the list of cameras and select the desired camera.

9. To do another search:
Click the Event Search icon in bottom right of the playbac k c ont rol toolbar or

right-click the mouse and select Event Search from the list.
The search window reappears. Reselect the search criteria.

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Slideshow of snapshots

You can search captured snapshots and play them back in sequence as a
slideshow. See “Accessing frequently used commands” on page 63 on how to
create snapshots.

To play back search results:

1. In live view mode right-click the mouse and in the pop-up menu select

Advanced Search > Picture.

2. Select the desired cameras as well as start and end time of the recording to
be searched.

3. Click Search. The list of snapshots appears.

4. Select a snapshot to see it in the thumbnail window. Click its Play button
to see it in full-screen mode.

5. When in full-screen mode, move the cursor to the right edge of the window to
see the complete list of snapshot s found in the search. Click their Play
buttons to see them in full-screen mode.

6. To see a slideshow of all the snapshots found, click the  or  buttons on
the snapshot toolbar to sequence forwards or backwards through the shots.

7. To do another search:
Click the Picture Search icon in bottom right of the playback c ontrol toolbar

or right-click the mouse and select Picture Search from the list.
The search window reappears. Reselect the search criteria.

Playing back recordings from the system log

You can also playback recordings from the system log. The system log provides
a much wider range of options for playback than Advanced Search, which deals
with video detection and alarms only.

You can search the recorded logs by:

• Date and time. Logs can be searched by date as well as start and end
recording times.

• Major record types. There are five main types : All, Alar m , Notification,
Operation and Information.

• Minor record types. The major record types can be searched by sub
categories (minor record type). The selection of minor record types available
depends on the major type selected. See Table 18 for the list.

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Table 18: Main and minor record types

Major types Minor types

All All
Alarm All, Alarm input, Alarm output, Start motion detection, Stop motion

detection, Start tamper-proof, Stop tamper-proof

Notification All, Video loss alarm, Abnormal video signal, Illegal login, HDD full, HDD

error, IP conflicted, Network disconnected, Abnormal reco rd, Input /o utput
video standard mismatch

Operation All, Power up , Local operation shutdown, Abnormal shutdown, Local

operation restart, Local operation login, Local o peration logout, Local
operation configure parameters, Local operation upgrade, Local operation
PTZ control

Information All, Local HDD information, HDD S.M.A.R.T., Start recording, Stop

recording, Delete expired record

Figure 28: View log window

To play back video from the system log:

1. Click System Settings > Log Search in the menu toolbar.

2. Select the search start and end times.

3. Under Major Type and Minor Type, select an option from the drop-down list.
The minor type list of options available depends on the option selected under
major type.

4. Click the Search button. A list of results appears.

5. Select a file and click:

- Details: Displays information on the log or recording. For a recording, it lists
such information as start time, type of information, camera number, and gives
a description on the types of events recorded and when record time was
stopped.

- Play: Click to start playback of the selected recording.

- Export: Click to archive the selected file to a USB device. The export
window appears.

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- Back: Click to return to the previous window.

Motion search

You can quickly and easily search playback recording for incidents of motion
detection. Motion can be searched over the whole playback window or just for
specific areas on it. This allows you to search, for example, whether any motion
was detected a few days ago near a particular door.

The option is not available in instant playback.

Figure 29: Motion search toolbar

1. Full screen detection: The motion-sensitive red grid automatically appears over the whole
window.

2. Delete all: Delete the motion grid.

3. Search: Search the playback recording for moti on detection.

4. Exit: Quit motion search mode and return to play back.

To search for motion in playback:

1. In playback mode right-click the mouse and click Motion Search on the
mouse menu. The motion search toolbar appears and the playback control
toolbar disappears.

2. Select an area of the window to be searched:
Drag the mouse over the desired area. A red grid appears. More than one

area can be selected.

- Or ­Click the full-screen detection icon in the toolbar. The whole window is

covered in the red grid.

3. Click the Search icon in the toolbar to see the results.
Motion appears as blue lines below the green playback progress bar (see

below). If motion had been recorded as an event, it appears as yellow on the
progress bar.

Click the zoom-in button to see the progress bar in closer detail.

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Playing back frame-by-frame

You can easily play back a selected video at different speeds. This allows you to
carefully examine an event frame-by-frame as it happens.

The current frame rate is shown on the right of the playback control toolbar.

To play back frame-by-frame:

• Using a mouse:

1. In playback mode click the Speed Down and Speed up buttons in the
playback control toolbar until the speed changes to single frame.

2. Click the Pause button to advance the video frame by frame.

• Using the front panel:

1. In playback mode press the up/down arrow buttons to scroll down and up
through the speed changes until single frame.

2. Press Enter to advance the video frame by frame.

3. Press the Playback button to continue playback at normal speed.

Digital zoom in playback

You can easily zoom in on an image during playback to see it in greater detail.

To digitally zoom-in during playback:

1. In playback mode right-click the mouse and click Digital Zoom in the pop-up
menu. The playback control toolbar disappears.

2. Click the window with the cursor.
The image zooms in and the digital view window appears.

3. Left-click the mouse and drag the red square to the area of interest, or press
the arrow buttons on the front panel to position the red square. The selected
area is magnified. The size of the red square cannot be changed using the
front panel.

4. Right-click the mouse to quit digital zoom and to return to full-screen playback
mode. The playback control toolbar reappears.

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Chapter 12

Archiving recorded files

Archive recorded files on an external device such as a USB flash drives, USB
HDDs or a DVD writer. You must be in live view to archive video. Access to
archive commands may require a password.

Before starting to archive files, ensure that you have the backup device
connected to the DVR. It can be detected automatically by the DVR.

Note: The DVR supports USB DVD and USB HD on the front and back USB
ports.

Archiving files

There are two ways to archive files:
Quick Archive: Quick archive lets you archive recorded files quickly by using the

Archive button on the front panel. The DVR then downloads all the recorded files
on the unit to fill the available memory space on the media. This option is not
available via the mouse.

Advanced Search window: Use the Export command in the Advanced Search
window to specify archiving settings such as a specific time and date period as
well as cameras.

Using Quick Archive

To archive recorded video using Quick Archive:

1. Insert the backup device into the DVR.
If using a USB memory drive, insert the device into the USB port on the front

panel. If using a digital video disk (DVD), insert the disc into the DVD drive. If
more than one media type is found, the USB device takes precedence over
the others.

2. Press Archive on the front panel or remote control to open the quick archive
window.

3. Click Start. The unit starts to download all the files listed.

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Note: If there is a capacity limitation on the backup device, only the most
recent files will be backed up.

A message will appear to confirm when the download is complete.

Exporting recorded files to a backup device

You can insert a mini-USB hub to the USB port to attach a mouse for navigation
or a USB drive for archiving. However, the unit may not support all types of USB
hubs.

The Archive options available may depend on the type of backup device
selected.

Figure 30: Example of an export window

Item

Function Description

1

. Device name Select one of the storage media for archiving. If the backup

device is not recognized:

• Click the Refresh button

• Reconnect device

• Check for compatibility from vendor

2

. Refresh Refresh the search results if any parameters have been

modified.

3

. Name Files found on the backup device are listed.

4

. Delete Click to delete a selected file from the backup device.

5.

Play Click to play selected file.

6

. Free space Free space available on the backup device is displayed.

7.

Seal disc Select to prevent other files being recorded onto the disc.

8.

Include Player Select to automatically include the Player tool when archiving

files.