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TVE-400/800-1600 H.264
IP Video Encoder User
Manual
P/N 1072585A-EN • REV 1.0 • ISS 22AUG12
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Copyright
© 2012 UTC Fire & Security. All rights reserved.
Trademarks and
patents
The TruVision and Interlogix names and logo are trademarks of
UTC Fire & Security.
Other trade names used in this document may be trademarks or
registered trademarks of the manufacturers or vendors of the
respective products.
Manufacturer
UTC Fire & Security Americas Corporation, Inc.
2955 Red Hill Avenue, Costa Mesa, CA 92626-5923, USA
Authorized EU manufacturing representative:
UTC Fire & Security B.V.
Kelvinstraat 7, 6003 DH Weert, The Netherlands
Certification
N4131
FCC compliance
Class B: This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications.
There is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for
help.
European Union
directives
12004/108/EC (EMC directive): Hereby, UTC Fire & Security
declares that this device is in compliance or with the essential
requirements and other relevant provisions of Directive 2004/108/EC
2002/96/EC (WEEE directive): Products marked with this symbol
cannot be disposed of as unsorted municipal waste in the European
Union. For proper recycling, return this product to your local supplier
upon the purchase of equivalent new equipment, or dispose of it at
designated collection points. For more information see:
www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that
cannot be disposed of as unsorted municipal waste in the European
Union. See the product documentation for specific battery
information. The battery is marked with this symbol, which may
include lettering to indicate cadmium (Cd), lead (Pb), or mercury
(Hg). For proper recycling, return the battery to your supplier or to a
designated collection point. For more information see:
www.recyclethis.info.
Contact information
For contact information, see www.utcfireandsecurity.com or
www.utcfssecurityproducts.eu.
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Content
Introduction 1
Package contents 1
Key features 1
Product description 2
Connections 3
Network Settings 5
TruVision Device Finder 5
Using a web browser 8
Before you start 8
Accessing the web browser 8
Menu tree 9
Live view 10
Description of live view 10
Capturing a snapshot 11
PTZ control 11
Video image settings 13
Configuration 14
Local configuration 14
Time settings 15
Network set up 16
Camera set up 21
Video streaming set up 23
Motion detection 24
Alarm input settings 27
Video loss 28
Tamper-proof alarm 29
System notification 30
Privacy masking 31
RS-485 settings 32
Scheduling record settings 33
Managing user accounts 35
Playback 38
Encoder management 40
Searching system logs 40
Restoring default settings 40
Viewing device information 41
Restarting the device 41
Importing/exporting parameters 41
Upgrading the system 42
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Specifications 43
ii TVE-400/800-1600 H.264 IP Video Encoder User Manual
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Introduction
The TruVision TVE H.264 IP video encoder converts the analog camera streams
to compressed IP video streams. These streams are transited to network video
recorders (NVR) or video management systems (VMS) for remote storage, liveview and playback purpose.
This user manual provides basic information on setting up and using the TVE400, TVE-800 and TVE-1600 models.
The encoder is shipped with on-screen display (OSD) menus in English only.
Package contents
The TruVision TVE H.264 IP video encoder is shipped with the following items:
• TVE encoder
• Power adaptor
• Power cable
• User manual
• Quick start guide
• CD
Key features
The following key features are supported by TVE encoders:
• 4/8/16-channel H.264 encoding with dual stream output
• Multiple resolution options: 4CIF, 2CIF, CIF and QCIF
• Support audio & video compounded stream
• Device configurable remote recording on Net HDD
• Flexible and powerful recording mechanism: Scheduled, event triggered,
alarm triggered, cycle recording, pre & post recording
• Bi-directional audio
• Local PTZ control via RS-485/422 port and burnt-in multiple PTZ protocols
• 4 alarm in/1 alarm out
• Support ONVIF, PSIA and CGI communication
• Discoverable via the TruVision Discovery Tool
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Tx/RxPOWER
Encoder
LED
Description
POWER
The LED lights up red when the device is working. It is not lit when the device is
powered down.
TX/RX
The LED is not lit when there is no network connection.
It lights up green and flashes when data is being transmitted/received.
It flashes at a faster rate when a large amount of data is being transmitted or
received.
Item
Name
Description
1.
12 VDC
Connect a 12 V power supply via a PSU.
2.
RS-485
Connect a PTZ camera or dome camera to the RS-485 serial port.
3.
Alarm Out
Connect up to two alarm relay outputs.
4.
Alarm In
Connect up to six alarm relay inputs.
Product description
Figure 1: Front panel
Figure 2: Back panel
4-channel:
8-channel:
16-channel:
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Item
Name
Description
5.
LAN
Connect the 10M/100Mbps self-adaptive UTP Ethernet port to a
network.
6.
Video In
Connect up to 16 analog cameras (depending on model) to the
BNC connectors.
7.
Audio In
Connect an audio input to the RCA connector.
8.
Audio Out
Connect an audio output the RCA connector.
9.
GND
Connect to ground.
100
ALM(-)
IN(n)
G
ALM(+)
TVE
Relay input
V-output
Emerson alarm
10 V regulator
10 V regulator
14N34
optocoupler
JQC-3FG
24 V relay
ALM(-)
ALM(+)
IN(n)
G
TVE
Relay input
V-output
Alarm
Connections
See Figure 2 on page 2 for information on connecting the power, camera, audio
and network cables.
Alarm connections
The TVE encoder supports the open/close relay input as the alarm input mode.
When the alarm input signal not in open/close relay signal mode, please follow
the connections shown below:
Figure 3: Alarm input connections
Alarm input connections for Emerson alarm:
Alarm input connections for normal alarm:
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1. Emerson alarm
2. V output
3. 10 V regulator
4. 4N35 optocoupler
5. Relay output
6. Normal alarm
7. JQC-3FG 24 V relay
The TVE encoder supports the open/close relay input as the alarm output mode.
The alarm input can be selected to NO or NC. Different alarm output connection
methods are applied to the AC or DC load. See Figure 3.
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Network Settings
This chapter explains how to use TruVision Device Finder to find and configure
the IP address and other parameters of the device.
Note: The default user name of TVE is admin, and password is 1234. The default
IP address is 192.168.1.70
TruVision Device Finder
The TruVision Device Finder tool can be found on the CD shipped with that
product. This tool automatically identifies TruVision devices that support “autodiscovery” anywhere on the network, even in different subnets. You can view and
modify the IP address of any discovered device.
To install the TruVision Device Finder:
1. Insert the CD in the computer’s CD/DVD drive.
2. Browse to the folder IP Discovery Tool and double-click the Setup file located
in the folder.
3. Click Next.
4. Select the folder where the setup will install the files then click Next.
5. The program requires a utility called WinPcap to be installed on the computer.
If it is already installed, go to step 6.
If the program is not installed, the WinPcap window appears. Follow the onscreen instructions.
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6. The TruVision Device Finder Wizard appears. Click Finish to complete its
installation. Using the TruVision Device Finder
The setup will install the necessary files and place the following shortcut on your
desktop.
Figure 4: TruVision Device Finder shortcut icon
To use the TruVision Device Finder:
1. Double-click the shortcut icon to open the tool.
The Start window appears.
2. Click Start to begin the discovery process.
The list of TruVision devices located on your network appears.
Note: The TruVision Device Finder can only detect devices that are on the
same LAN. The tool cannot detect devices placed on a VLAN.
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The tool identifies:
• Device type
• Device MAC address
• IP address
• Number of video channels supported by the device
• Connection port
• Software version
• Device serial number
• DSP/firmware version
• Device subnet mask
3. To change the IP address and/or the subnet mask of the device, click the line
of the device address to be changed. The key device characteristics for that
device are listed in the right pane.
4. Click Modify to change the IP address. The IP address and device port
address fields will be available to change.
5. Change/modify the IP address and or subnet mask as required. Under Please
Input Password, input the device’s logon password and press Save.
6. Repeat this process for each device that needs to be modified. When all
changes to all discovered devices is complete, press Exit to close the tool.
Note: You must reboot to activate the new IP address or subnet mask.
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Using a web browser
You can configure the encoder over the network with a web browser.
The supported web browsers include:
Internet Explorer 6/7/8/9
Firefox 3.5 and above
Chrome 8 and above
Safari 5.0.2 and above
Windows XP SP1 and above (32-bit)
Before you start
Before accessing the browser, you need to configure the network settings of
encoder.
Connect the encoder to the LAN, and connect a computer to the same LAN
as the encoder.
The encoder’s factory default user name is admin and the password is 1234.
The encoder’s factory default IP address is 192.168.1.70.
Accessing the web browser
To access the web browser:
1. Open the web browser and enter the IP address of the encoder (for example,
http://192.168.1.70). Press the Enter key on the computer.
The system displays the login window.
2. Enter the user name (default: admin) and password (default: 1234) to log into
the system. The main page of the encoder appears.
3. If you need to install the TruVision Device Finder plug-in, click the center of
the screen to start downloading it. All sessions of the browser must be closed
during its installation.
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Menu tree
Figure 5: Encoder menu tree
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Item
Name
Description
1.
Menu toolbar
Lets you do the following:
• View live video
• Play back video
• Search for event logs
• Configure settings
• Exit the interface
2.
Viewer
View live video.
3.
Device list
Display the encoder and its channels.
4.
Display format
Define how you want video to be displayed in
the viewer; full screen, 2X2, 3X3 or 4X4 (2X2
shown above).
When in multiview mode, double-click on a video
tile to get full-screen mode. Double-click again to
return to multiview mode.
Live view
Live view mode is the normal operating mode of the device where you watch live
images from the cameras. The encoder automatically enters into live mode once
powered up. On the viewer, you can see the current date and time, camera
name, and whether a recording is in progress.
Description of live view
Figure 6: Live view
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Item
Name
Description
5.
Video function toolbar
/
Click to start/stop live view.
Click to capture a snapshot of a video image.
The image is saved on the computer.
/
Click to manually start/stop recording video.
Click to display the previous camera view.
Click to display the next camera view.
/
Click to turn audio on/off.
6.
Video image
Adjust the brightness, hue and saturation of live video.
7.
Preset setup/selection
Set up and select presets.
8.
PTZ control panel
Control PTZ of the currently selected camera, adjust the
speed of PTZ movement and turn on/off the camera light
and wiper.
To see live view:
1. Open the encoder’s web browser screen. See Figure 6.
2. Double-click a camera from the device list to select a camera to view.
3. Click the Display Format button to view multiple video tiles.
Capturing a snapshot
In live view mode, click the snapshot button on the toolbar to capture the live
pictures. A pop-up message will appear on screen to confirm that the capture
was successful. The image is saved as a JPEG file on the computer.
Note: Configure where the snapshots are saved on your computer in the
Configuration > Local Configuration page.
PTZ control
You can control PTZ cameras from the encoder in live view mode.
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Directional buttons: Control the pan and tilt movement
Control the lens:
Adjust the zoom in/out
Adjust the focus near/far
Adjust the iris open/close
Adjust the speed of the pan and
tilt movement
Turn on/off the camera light and wiper
Figure 7: PTZ control
Connecting the PTZ camera to the encoder
Ensure that the PTZ dome cameras are correctly connected to the RS-485 port
on the encoder back panel. Connect the R- and R+ terminals of the PTZ camera
or speed dome to the RS-485 T- and RS-485 T+ terminals respectively.
Configure the RS-485 parameters under the Configuration > Serial port
settings > 485 serial port menu. See page 32.
Presets
Presets are previously defined locations of a PTZ dome camera. It allows you to
quickly move the PTZ dome camera to a desired position. Up to 256 preset can
be configured.
To set up a preset:
1. In live view mode, select a preset from the preset list.
2. Use the directional, zoom, focus and iris buttons to position the camera in the
desired preset location.
3. Click to save the position.
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To call up a preset:
1. In live view mode, select a camera.
2. Select a preset from the preset list.
3. Click . The camera immediately moves to that preset position.
Video image settings
You can manually adjust the brightness, saturation, contrast, and hue values of
the camera image in order to get the best image quality.
1. In the live view window, click the Video Parameters button on the bottom
right corner to display the Video Parameters Setting window:
2. Move the slider to adjust the brightness, contrast, saturation and hue.
Note: The range of adjustment is 0 to 100. The default setting is 60. Click
Default to restore the default settings.
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Configuration
Local configuration
Local configuration lets you define communication and network parameters such
as protocol type, maximum file size, stream type and network transmission
settings. You can also specify the directory locations for saving recorded and
playback video, captured images, and downloaded files.
To configure video loss detection:
1. Click Configuration > Local Configuration. The Local Configuration window
appears.
2. Enter the required values.
Protocol type: Set the protocol type of stream transmission to TCP or UDP.
UDP provides more real-time audio and video streams. TCP ensures the
complete deliver of streaming data and better video quality but it may not
always be reliable for real-time delivery.
Stream type: Select the stream type (main stream or sub stream) to be used
for live view by the web browser.
Window-division mode: Select the window-division view mode to 4:3, 16:9
or full-screen.
Video file size: Select the size of packed video files during manual recording
to 256M, 512M or 1G.
Video stream buffering: Set the video buffering size to small (least latency),
medium (balanced latency & fluency) or large (good fluency) to decrease
latency or increase fluency for live view display performance.
Save video file to: Set the saving path for the manually recorded video files.
Save live pictures to: Set the saving path for the manually captured pictures
in live view mode.
Save playback picture to: Set the saving path for the captured pictures in
playback mode.
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Save playback file to: Set the saving path for the clipped video files in
playback mode.
3. Click Save to save the settings.
Time settings
You can set up the date and time that will appear on-screen and time stamped
recordings. The start and end time of daylight savings time (DST) in the year can
also be set.
A Network Time Protocol (NTP) server can also be set up on your encoder to
keep the date and time current and accurate. If the encoder is connected to a
Dynamic Host Configuration Protocol (DHCP) network that has time server
properties configured, the cameras will synchronize automatically with the time
server.
To configure time settings:
1. Click Device Configuration > Device Parameters > Time Settings. The
Time Settings window appears.
2. Select the time zone.
Select the time zone that is closest to the device’s location from the drop-
down list.
3. Configure the time synchronization method: NTP server or manually.
Configuring time sync by NTP server: Check the NTP box. Enter the IP
address and port of the NTP server.
Note: If the encoder is connected to a public network, you should use a NTP
server that has a time synchronization function, such as the server at the
National Time Center (IP Address: 210.72.145.44) or europe.ntp.pool.org. If
the encoder is set up in a more customized network, NTP software can be
used to establish a NTP server used for time synchronization.
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Function
Description
Basic settings
Configure general network settings such as NIC type, IPv4 address,
IPv4 subnet mask, IPv4 default gateway, MAC address and MTU. You
can also configure the DNS server.
PPPoE
If the encoder is directly connected to a DSL modem, configure the
PPPoE settings. Contact your ISP to get the user name and password.
DDNS
If the encoder is set up to use PPPoE as its default network connection,
configure the Dynamic DNS (DDNS) to be used in conjunction. You
need to register with your ISP before configuring your system for use
with DDNS.
E-mail
Configure the encoder to send e-mail notifications of alarms or
notifications through the network.
Note: Ensure that the DNS address has been set up correctly
beforehand.
NetHDD
Configure the network disk before operating the recording, playback or log
searching.
SNMP
This is an internet-standard protocol for managing devices on IP
networks. Configure this protocol to allow information on the encoder
status as well as event and alarm notifications to be sent to a
surveillance center.
Before configuring this function, you must first install the SNMP
software.
Configuring time synchronization manually: Check the Manual Time
Sync box. Click the Select time icon to set the system time from the pop-up
calendar. You can check the checkbox of Sync with local time to synchronize
the time with the local PC.
4. Configure the DST settings, if required.
Check the Enable DST box. Set the start time and end time of DST period.
The end time must be later than the start time. When the DST period ends,
the system reverts to the standard local time. Set the DST bias to 30 min,
60 min, 90 min or 120 min.
5. Click Save to save the settings.
Network set up
You must configure your encoder’s network settings before using it over the
network.
Table 1: Encoder network functions
To configure basic settings:
1. Click the Device Configuration > Network Settings > Basic Settings. The
Basic Settings window appears.
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Option
Description
NIC type
Network interface card (NIC) is a device used to connect the
DVR to a network. Select the NIC type used from the drop-down
list.
Default value is 10/100/1000M self-adaptive.
Enable DHCP
Check this box if you have a DHCP server running and want
your encoder to automatically obtain an IP address and other
network settings from that server.
Default value is Disable.
IPv4 address
Enter the IP address for the encoder.
Default value is 192.168.1.70.
IPv4 subnet mask
Enter the subnet mask for your network so the encoder will be
recognized within the network.
Default value is 255.255.255.0.
IPv4 default gateway
Enter the IP address of your network gateway so the encoder
will be recognized within the network. This is typically the IP
address of your router.
Default value is 0.0.0.0.
MAC address
Enter the MC address.
MTU (bytes)
Enter a value between 500 and 9676. Default is 1500.
Preferred DNS server
Enter the preferred domain name server to use with the
encoder.
Alternate DNS server
Enter the alternate domain name server to use with the encoder.
2. Click General and enter the required settings:
3. Click Save to save the settings.
To configure PPPoE settings:
1. Click the Device Configuration > Network Settings > PPPoE Settings. The
PPPoE Settings window appears.
2. Check Enable PPPoE.
3. Enter your user name and password and confirm the password.
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Option
Description
SMTP server
Enter the SMTP server’s IP address.
SMTP port
Enter the SMTP port. The default TCP/IP port for SMTP is 25.
Enable SSL
Check the box to enable SSL if it is required by the SMTP
server. This feature is optional.
Interval
The interval represents the time range in between the alarm
images being sent. For example, if you set the interval at two
seconds, the second alarm image will be sent two seconds after
the first alarm image.
Attached image
Check the box if you want to send email with attached alarm
JPEG images.
Sender name
Enter the name of the sender of the e-mail.
Sender’s address
Enter the sender’s e-mail address.
Choose receiver
Select an e-mail recipient. Up to three receivers can be selected.
Receiver
Enter the name of the receiver of the e-mail.
Note: The user name and password should be assigned by your ISP.
4. Click Save to save the settings.
To set up DDNS:
1. Click the Device Configuration > Network Settings > DDNS Settings. The
DDNS Settings window appears.
2. Check Enable DDNS.
3. Select one of the three DDNS types listed:
• DynDNS: Enter the server address for DynDNS (i.e.
members.dyndns.org). In the DVR Domain Name field, enter the domain
obtained from the DynDNS web site. Then enter the user name and
password registered in the DynDNS network.
• IP server: Enter the server address for IPServer.
• NO-IP: Enter the server address for NO-IP. In the domain name text field,
enter the domain obtained from the NO-IP website (www.no-ip.com).
Enter the user name and password registered on the NO-IP website.
4. Click Save to save the settings.
To configure e-mail settings:
1. Click the Device Configuration > Network Settings > Basic Settings to set
the IPv4 Address, IPv4 Subnet Mask, IPv4 Default Gateway and the
Preferred DNS Server.
2. Click the Device Configuration > Network Settings > Email Settings. The
Email Settings window appears.
3. Check Authentication if your mail server requires authentication. Enter the
login user name and password.
4. Enter the required settings.
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Option
Description
Receiver’s address
Enter the e-mail address of the receiver.
5. Click Test to the test e-mail settings.
Note: We recommend that you test the e-mail settings after entering values in
the e-mail window.
6. Click Save to save the settings.
To configure NetHDD settings:
Note: Ensure that the network storage device is available within the network
and is properly connected. Also the network storage device must be
configured with NAS or IP SAN mode.
1. Click the Device Configuration > Network Settings > NetHDD Settings.
The NetHDD Settings window appears.
2. Enter the IP address of the network storage system and file path in the text
field.
3. Select the type of network storage system: IP SAN or NAS.
NAS mode: Enter the IP address of the storage device. The default file path
is /dvr/share, where the share name is user-defined during creating the DVR
of the network storage.
IP SAN mode: Enter the IP address of the storage device. The default file
path is iqn.2004-05.storos.t-service ID, where the service ID is user-defined
during creating the iSCSI volume of the network storage.
4. Click Save to add the configured network disk.
5. Initialize the added network disk.
Click Device Configuration > HDD Management to enter the HDD settings
menu. The capacity, free space, status, type and property of the added
network disk are displayed.
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If the status of the network disk is Uninitialized, select the disk and click Init to
start initializing it. When the initialization is complete, the disk status becomes
Normal.
Note: Up to 8 NAS or IP SAN disk can be connected to the encoder.
6. Set the property of the added network disk.
Select the HDD number. Select its property from the drop-down menu: R/W,
Read-only or Redundancy.
Note: Please refer to the IP SAN/NAS user manual on how to create a file
path in network management.
To configure SNMP protocol settings:
1. Click the Device Configuration > Network Settings > SNMP Settings. The
SNMP Settings window appears.
2. Enter the NIC port value. The default value is 161.
3. When SNMPv1 and/or SNMP v2c are enabled, you can configure the read
SNMP community (default: public), write SNMP community (default: private),
tap address (default: empty) and trap port (default: 162).
4. When SNMPv3 is enabled, you can configure the read user name (default:
public).
Note: SNMPv1, SNMP v2c and SNMPv3 are disabled by default.
5. Select the security level: “no auth, no priv”, “auth, no priv”, “no auth, priv” or
“auth, priv”.
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6. When the security level is set to “auth, priv”, configure the Authentication
Algorithm and Privacy Algorithm parameters.
When the security level is set to “no auth, no priv”, the Authentication
Algorithm and Privacy Algorithm parameters cannot be configured.
6. Click Save to save the settings.
Camera set up
You can configure which information is displayed on-screen. The on-screen
display (OSD) settings appear in live view and recording modes and include the
camera name, time and date. You can also adjust the transparency of the OSD
relative to the background so that it is easier to read or is less prominent on
screen.
You can add up to eight lines of text on screen. This option can be used, for
example, to display emergency contact details.
To configure the OSD settings:
1. Click the Device Configuration > Camera Settings > Display Settings. The
Display Setting window appears.
2. Select a camera from the drop-down list.
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3. Enter a camera name in the text field.
4. Check the Display Name, Display Date, and Display Week boxes to display
the camera name, date, and week.
5. Select a date format and a time format.
6. Select how you want the camera information displayed.
Select one of the options from the drop-down list. Default is non-
transparent/non-flashing.
• Transparent & flashing
• Transparent & not flashing
• Non-transparent & flashing
• Non-transparent & non-flashing
7. There are two red text boxes in the camera view screen; one for the camera
name and the other for the date/time. Using the mouse, click and drag a text
box to the desired position.
8. To copy the settings to other cameras, click Copy to Camera and select the
desired cameras. Click OK.
9. Click Save to save the settings.
To add a text overlay:
1. Click the Device Configuration > Camera Settings > Text Overlay
Settings. The Text Overlay Setting window appears.
2. Select a camera from the drop-down list.
3. Click the checkbox for a line of text and enter the characters. The text box
appears on the camera view screen. Using the mouse, click and drag the text
box to the desired position.
.
4. Click Save to save the settings.
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Video streaming set up
You can adjust the video recording parameters to obtain the image quality and
file size best suited to your needs.
To configure video settings:
1. Click Device Configuration > Camera Settings > Video Settings. The
Video Setting window appears.
2. Select a camera from the drop-down list.
3. Select the dual streaming method to be used: Main stream (Normal),
Substream, and Main stream (Event). Default is Main stream (Normal).
Note: Main stream is usually used for recording and live viewing with good
bandwidth. Substream is used for live viewing when the bandwidth is low.
4. Specify the parameters of the main stream or substream:
Stream type: Select Video to record video stream only or Video&Audio to
record both video and audio streams. Default is Video&Audio.
Resolution: Select the recording resolution: NTSC values are 704x480,
704x240, 352x240, or 176 x120 for NTSC. PAL values are 704x576,
704x288, 352x288, or 176 x 144.
Bit rate type: Select variable or fixed bit rate. Variable produces higher
quality results suitable for video downloads and streaming. Default is
Variable.
Image quality: This option is available when the bit rate type is variable.
Select one of the options: Highest, Higher, High, Average, Low, or Lowest.
Default is High.
Frame rate: Select one of the options: 1/16, 1/8, 1/4, 1/2, 1, 2, 4, 6, 8, 12, 16,
22, or full frame (25). Default is full frame (25).
Max bit rate: Enter the maximum allowed bit rate. Value must be between 32
and 3072 Kbps.
Video encoding: Select the video encoding standard H.264.
5. Click Save to save the settings.
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Motion detection
The encoder can be set up to trigger an alarm if it detects motion and to record it.
You can then search these recorded motion activities for specific incidents.
Select the level of sensitivity to motion so that only objects that could be of
interest can trigger a motion recording. For example, recording is triggered by
the movement of a person but not that of a cat.
To configure motion detection:
1. Click Configuration > Camera Settings > Motion detection. The Motion
Detection window appears.
2. Select a camera from the drop-down list. Each camera must be set up
individually.
3. Check Enable Motion Detection.
4. Select the area sensitive to motion and the sensitivity level.
Click Start Draw. Click and drag the mouse cursor across the screen. The
area selected appears as a red grid. Areas covered by the red grid are
sensitive to motion detection. Up to eight areas can be drawn. Click Stop
Draw when completed. Click Clear All to clear the screen.
Drag the Sensitivity scroll bar to the desired sensitivity level. The highest
value is on the right of the bar.
Click Save to save the settings.
5. Select the recording schedules for motion detection.
Click the Arming schedule tab. Click Edit.
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Select the day of the week when motion can be recorded. Click to set the
time periods for the arming schedule during the day. You can schedule up to
eight time periods in a day. Default is 24 hours. Click OK.
Note: Time periods defined cannot overlap.
6. Select the response method to motion detection.
Click the Linking Method tab.
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Under Alarm Linking check one of more of the desired the response
methods:
- Audible warning: Trigger an audible beep when an alarm is detected
- Notify surveillance center: Send a notification or alarm signal to remote
alarm host when an event occurs. The alarm host refers to the computer
installed with remote client software
- Send e-mail: Send an e-mail with alarm information to a user or users
when an event occurs.
Under Trigger Alarm Output select the channel to trigger an external alarm
output when a motion detection event occurs. See “To set up an alarm
output” below on how to set up an external alarm output.
Select the channel to trigger recording when a motion detection event occurs.
7. Click Save to save settings.
To configure an alarm output:
1. Click Device Configuration > Alarm Settings > Alarm Output. The Alarm
Output window appears.
2. Select an alarm output.
3. Select a time out option.
The time out setting lets you define how long a signal remains active after the
alarm has ended. Select a time out option: 5, 10, and 30 seconds, 1, 2, 5, and
10 minutes, and Manual stop. If “Manual stop” is selected, the alarm output
will stop only when the alarm input stops.
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If you select Manual Trigger, the signal remains active until it is manually
acknowledged by pressing the alarm button on the front panel or remote
control.
4. Select the recording schedules for the alarm output.
Click Edit. In the Edit Schedule Time window select the day of the week and
the time periods during the day when motion can be recorded. You can
schedule up to eight time periods in a day. Default is 24 hours.
Click Save to save the settings.
Note: The time periods defined cannot overlap.
5. Click Save to save settings.
Alarm input settings
The encoder can be configured to record when an alarm is triggered by an
external alarm device (for example, PIR detector, dry contacts…).
To configure alarm inputs:
1. Click Device Configuration > Alarm Settings > Alarm Input. The Alarm
Input window appears.
2. Select the alarm input number of a camera.
3. Select the alarm input type, NO or NC.
4. Set the arming schedule for the alarm input.
5. Select the response method to motion detection.
Click the Linking Method tab. Under Alarm Linking check one or more of
the desired the response methods:
- Audible warning: Trigger an audible beep when an alarm is detected
- Notify surveillance center: Send a notification or alarm signal to remote
alarm host when an event occurs. The alarm host refers to the computer
installed with remote client software
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- Send e-mail: Send an e-mail with alarm information to a user or users
when an event occurs.
Under Trigger Alarm Output select the channel to trigger an external alarm
output when a motion detection event occurs. See “To set up an alarm
output” on how to set up an external alarm output.
Select the channel to trigger recording when a motion detection event occurs.
If the camera is PTZ, select PTZ linking.
6. Click Save to save settings.
Video loss
Video may be lost if the video cable or camera develop a fault or are damaged.
You can set up your encoder to detect video loss and trigger a system
notification.
To configure video loss detection:
1. Click Device Configuration > Camera Settings > Video Loss. The Video
Loss window appears.
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2. Select a camera to configure for video loss detection.
3. Check the Enable Video Loss box.
4. Under the Arming Schedule tab, click Edit to modify the arming schedule for
video loss detection. The configuration is the same as that for the arming
schedule for motion detection. See page 24 for further information.
5. Select the Linking Method tab. Then select the response method to notify
you of the alarm.
6. Click Save to save the settings.
Tamper-proof alarm
Video tampering, such as moving a camera to a different position, can also be
detected and set to trigger an action on the encoder.
Note: It is strongly recommended not to configure for video tampering when
using PTZ dome cameras.
To configure video loss detection:
1. Click Device Configuration > Camera Settings > Tamper-Proof. The
Tamper-Proof Settings window appears.
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2. Select camera for which to set up tamper-proof detection.
3. Check the Tamper-Proof box.
Note: Under Area Settings, the full screen is set for tamper-proof detection.
This cannot be changed.
4. Select the Arming Schedule tab and click Edit to modify the arming
schedule for video loss detection. The configuration is the same as that for
the arming schedule for motion detection. See page 24 for further information.
5. Select the Linking Method tab. Then select the response method to notify
you of the alarm.
6. Click Save to save the settings.
System notification
Setting up system notifications instructs the encoder to alert you when irregular
events occur and how to alert you to the event.
The system notifications include:
• HDD full: All installed HDDs are full.
• HDD error: Errors occurred while files were being written to the HDD, no
HDD installed or HDD had failed to initialize.
• Network disconnected: Disconnected network cable.
• IP conflicted: Conflict with IP address setting.
• Illegal login: Wrong user ID or password used.
• Video signal loss: Unstable video signal or video loss detected.
• Video standards mismatch: Video standards do not match.
• Abnormal record: No space on HDD to save recorded files.
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• Video resolution mismatch: There is a mismatch between the resolution
value specified under Device Configuration > Camera Settings > Video
Settings and the actual video input resolution.
To set up system notifications:
1. Click Device Configuration > Notification. The Notification window appears.
2. Select a notification type.
3. Check one or more response options: Audible warning, notify surveillance
center, send e-mail, and trigger alarm output.
4. Click Save to save the settings.
Privacy masking
You can define an area on screen to remain hidden from view. For example, you
can choose to block the view of a camera when overlooking residential premises.
This hidden area is referred to as privacy masking. Privacy masking cannot be
viewed in live view or recorded mode, and appears as a blank area on the video
image.
To configure a privacy mask:
1. Click Device Configuration > Camera Settings > Privacy Mask. The
Privacy Mask window appears.
2. Select camera for which to set up privacy masking.
3. Check the Enable Privacy Mask box.
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4. Click the Start Draw buton to start drawing an area.
5. Using the mouse, click and drag a privacy-mask box in the camera view
screen over the desired area. You can set up to four areas for privacy
masking.
6. Click the Stop Draw button to stop drawing.
Note: Click the Clear All button to clear all mask areas.
7. Click Save to save the settings.
RS-485 settings
The RS-485 serial port is used to control the PTZ of the camera. The PTZ
parameters need to be configured before you control the PTZ unit.
To configure a privacy mask:
1. Click Device Configuration > Serial Port Settings > RS-485. The RS-485
window appears.
2. Enter the RS-485 parameters. The default parameters are:
Baud rate: 9600
Data bit: 8
Stop bit: 1
Parity: None
Flow control: None
PTZ protocol: A-01
Address: 0
Note: It is important to ensure that the settings correspond with those used in
the PTZ camera.
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3. Click Save to save the settings.
Scheduling record settings
Ensure that the NetHDD has been installed and initialized before configuring the
recording settings.
Description of the record schedule window
Defining a recording schedule lets you specify when the encoder records video
and under what circumstances. Each camera can be configured to have its own
recording schedule.
Figure 8: Description of the Record Schedule window
1. Schedule time. Represents the 24-hour cycle during which a schedule is selected.
2. Camera. Select a camera for the recording schedule.
3. Recording type. There are five recording types to select for the schedule, which are colorcoded:
Normal (Blue): Records continuously.
Motion (Green): Records only motion events.
Alarm (Red): Records only alarm events.
Motion | Alarm (Orange): Records motion or alarm events.
Motion & Alarm (Pale blue): Records motion and alarm events.
4. Timeline (TL). There is a 24-hour time line for each day. Each square in the timeline
represents an hour in the 24-hour period. Up to eight recording periods can be scheduled
during the 24-hour period.
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To configure a scheduled recording:
1. Click Device Configuration > Camera Settings > Record Schedule. The
Record Schedule window appears.
2. Select the camera you want to configure.
3. Check the Enable Schedule box. If left unchecked, the encoder will not
record.
4. Click Edit to configure the recording settings.
5. Configure the recording schedule:
All day recording: Check All Day.
Segment recording: Check Segment Record. Check the day of the week
required and set the start and end time for recording. You can schedule up to
eight time periods in a day. The segments cannot overlap.
6. Select a recording type.
This setting instructs the encoder to begin recording when an alarm is
triggered. The recording types available are: Normal, Motion, Alarm, Motion
or Alarm, Motion and Alarm.
Note: If Motion, Alarm, Motion or Alarm, Motion and Alarm types are selected,
you must also configure the alarm linking method to be used. See “Motion
detection on page 24 and “Alarm input settings” on page 27.
7. Copy the schedule to other days of the week.
Check Select All to copy the schedule to all days of the week.
To copy these settings to another day, check the days required and click
Copy.
Note: To configure different schedules for other days, click the tab for the
desired day and set the schedule.
8. Click OK to save the settings. Return to the Record Schedule window.
9. Schedule pre and post recording times.
Click Advanced and select the desired times.
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Pre-record: This is the time the camera starts recording before the scheduled
time or event. The times available are: No pre-record, 5 s, 10 s, 15 s, 20 s, 25
s or 30 s.
Post-record: This is the time the camera continues to record after the
scheduled time or event. The times available are: 5 s, 10 s, 15 s, 20 s, 25 s or
30 s.
10. Click OK. Return to the Record Schedule window.
11. Click Save to save the settings.
To make redundant recordings:
Use this option to make a back-up of recordings as a safeguard against losing all
the files in case of disk failure.
Note: You must have one NetHDD property identified as redundant to do
redundant recording.
1. Configure the recording schedule of a camera.
2. Click Advanced in the Record Schedule window.
3. Under Redundant Record select the Yes.
4. Click OK. Return to the Record Schedule window.
5. Click Save to save the settings.
To auto delete recordings:
1. Click Configuration > Device Configuration > Camera Settings > Record
Schedule. The Record Schedule window appears.
2. Configure the recording schedule of a camera.
3. Click Advanced in the Record Schedule window.
Under Expired Time select the number of days after which recorded video
from the specified camera is permanently deleted from the HDD.
4. Click OK. Return to the Record Schedule window.
5. Click Save to save the settings.
Managing user accounts
By default the encoder comes with three user accounts: an Administrator
account, an Operator account and a Guest account. These accounts provide
multiple levels of access and functionality. See Table 2 on page 36 for a
description of the different user accounts.
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User
Description
Administrator
The administrator account includes full access to all settings. The
Administrator has the authority to add, delete or configure parameters
for many of the system functions.
There can only be one administrator.
The user name is admin. The name cannot be modified.
The default password is 1234.
Operator
The default operator account includes access to remote view
logs/status, bi-directional audio, live view, PTZ control and playback
(inaccessible features are not visible). The administrator can change
the access privileges under Basic Permission and Camera Operation.
There is no default user name and password. The administrator must
create the user name and password.
Guest
The default guest user account includes access to remote view
logs/status and playback (inaccessible features are not visible). The
administrator can change the access privileges under Basic
Permission and Camera Operation.
There is no default user name and password. The administrator must
create the user name and password.
Table 2: User accounts
Note: Default passwords should be changed for security reasons.
To add a new user:
1. Click Configuration > Device Configuration > User Management. The
User Information window appears.
Note: Only a system administrator can create a user. You can add up to 31
new users.
2. Click Add. The Modify User window appears.
3. Enter the user name and password. Both the user name and password can
have up to 16 alphanumeric characters.
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4. Select the user type: Operator or Guest.
5. Define the user’s permissions under Basic Permission and Camera
Operation.
6. Click OK.
To modify a user:
1. Click Configuration > Device Configuration > User Management. The
User Information window appears.
2. Click Add. The Modify User window appears.
3. Modify the user information such as the user name and password, user type,
and user’s permissions under Basic Operation and Camera Operation.
4. Click OK.
To delete a user:
1. Click Configuration > Device Configuration > User Management. The
User Information window appears.
2. Click Delete.
3. Click OK in the pop-up window to confirm deletion. The user is immediately
deleted.
4. Click OK.
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Item
Name
Description
1.
Camera panel
Select the cameras for playback.
2.
Playback viewer
The playback video has a time/date stamp on it for
evidentiary purposes.
3.
Calendar panel
Select a date to playback recordings.
4.
Search panel
Results of search displayed here.
5.
Timeline
Allows you to jump forwards or backwards in time. The
timeline moves left (oldest video) to right (newest video).
Click a location on it for where you want playback to start.
It also shows the type of recording by color coding.
6.
Time bar
Time of actual playback.
Drag the bar to an exact spot where you want playback to
start.
7.
Playback control toolbar
Play back recording.
Stop playback.
Decrease playback speed: Options available
are: single frame, 1/8 speed, ¼ speed, ½
speed, normal, X2 speed, X4 speed, X8 speed,
maximum speed.
Playback
You can easily search and play back recorded videos by camera, date and time.
A search will usually produce a list of files, which may extend to several pages.
Only one file can be played back at a time.
Figure 9: Playback window
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Item
Name
Description
Increase playback speed. Options available are:
single frame, 1/8 speed, ¼ speed, ½ speed,
normal, X2 speed, X4 speed, X8 speed,
maximum speed.
Play back frame-by-frame. This allows you to
carefully examine an event frame-by-frame as it
happens
Stop playback for all cameras.
Capture a snapshot of a video image. The
image is saved on the computer.
/
Start/stop video clip during playback. Sections of
a recording can be saved to an external storage
device.
/
Audio on/off.
8.
Recording type
Description of the color coding of recording types shown in
the timeline.
Green indicates continuous recording. Red indicates
alarm/event recording. Yellow indicates motion recording.
9.
Time selection box
Enter an exact time to start playback.
To play back a recording:
1. Click the Playback button on the menu toolbar. The Playback window
appears.
2. Select a camera and date for play back. Click Search.
The list of search results appears
3. Select a file and click Play to start playback.
4. Use the playback control toolbar to manually control playback.
5. To select an exact time to start playback, drag the time bar to where you want
playback to start . You can also enter the exact time into the time selection
box and click .
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Encoder management
Searching system logs
Many events of the encoder, such as operation, alarms and notifications, are
logged into the system logs. They can be viewed and exported at any time.
Note: Connect a NetHDD to the encoder before starting the log search. The
network disc must be initialized.
To search system logs:
1. Click the Log button on the menu toolbar. The Log window appears.
2. Select the search start and end times.
3. Under Major Type and Minor Type, select an option from the drop-down list.
The minor type list of options available depends on the option selected under
major type.
4. Click the Search button. A list of results appears in the panel below.
5. Click Save Log to save a log file to a local directory.
Restoring default settings
To restore the default factory settings:
1. Click Configuration > Maintenance.
2. Click Restore or Default.
Restore: All parameters except those for IP address, subnet mask, gateway,
and server port are restored to factory default settings.
Default: All parameters are restored to factory default settings.
3. Click OK to confirm you want to restore default settings.
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Viewing device information
You can change the encoder name and number as well as view information
about the device such as model and serial numbers, firmware version, encoder
version, number of HDDs, and the number of alarm inputs and outputs.
To view device information:
1. Click Configuration > Device Parameters > Device Information. The
Device Information window appears
2. Change the device name or number, if required.
3. Click Save to save the settings.
Restarting the device
To restart the encoder:
1. Click Configuration > Maintenance. The Maintenance window appears.
2. Click Restart.
3. Enter your user name and password and click OK. The encoder restarts.
Importing/exporting parameters
The configuration files of the device can be exported to a local back-up device.
The configuration files of one device can be imported to multiple device devices if
they are to be configured with the same parameters.
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1. Click Configuration > Maintenance. The maintenance window appears.
2. To export the files, under Export Parameters click Export. The files are
downloaded to the back-up device.
3. To import files, under Import Parameters click Browse to locate the file to be
imported from a local back-up device. Click Import to start importing.
Upgrading the system
The encoder firmware can be upgraded remotely.
To upgrade the encoder:
1. Click Configuration > Maintenance. The Maintenance window appears.
2. Under “Remote Upgrade”, click Browse to locate the upgrade file from a local
back-up device. Click Upgrade to start importing.
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Model
TVE-400
Video/Audio input
Video compression
H.264
Analog video input
4-ch, BNC connector (1.0 Vp-p, 75 Ω);
PAL / NTSC adaptive
Audio compression
G.711
Audio input
1-ch, RCA connector (2 Vp-p, 1 kΩ)
Bi-directional audio
input
1-ch, RCA (2.0 Vp-p, 1 kΩ)
(Using AUDIO IN)
Audio output
1-ch, RCA connector (Linear, 1 kΩ)
Video/Audio output
Recording resolution
4CIF / 2CIF / CIF
Frame rate
Main stream:
4CIF / 2CIF / CIF @ 25 fps (P) / 30 fps (N)
Sub stream:
CIF@ 6 fps or QCIF@25 fps (P) / 30 fps (N)
Video bit rate
32 kbps to 2048 kbps, or user-defined (Max.
3072 kbps)
Stream type
Video/ Video & Audio
Audio bit rate
64 kbps
Dual stream
Support
External interface
Network interface
1, RJ45 10 M / 100 M adaptive Ethernet interface
Serial port
1 RS-485 interface, half-duplex
Alarm in
4
Alarm out
1
Others
Protocol
Support CGI, PSIA and ONVIF
Current
Max. 1 A
Operating temperature
-10 to +55 C° (14 to 131 °F)
Operating humidity
10 to 90%
Dimensions
315 × 45 × 201 mm (12.4 × 1.77 × 7.91 in.)
Weight
1.4 kg (3.08 lb)
Model
TVE-800
Video/Audio
input
Video compression
H.264
Analog video input
8-ch, BNC connector (1.0 Vp-p, 75 Ω);
PAL / NTSC adaptive
Audio compression
G.711
Audio input
1-ch, RCA connector (2 Vp-p, 1 kΩ)
Bi-directional audio
input
1-ch, RCA (2.0 Vp-p, 1 kΩ)
(Using AUDIO IN)
Audio output
1-ch, RCA connector (Linear, 1 kΩ)
Specifications
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Model
TVE-800
Video/Audio
output
Recording resolution
4CIF / 2CIF / CIF
Frame rate
Main stream:
4CIF / 2CIF / CIF @ 25 fps (P) / 30 fps (N)
Substream:
CIF@ 6fps or QCIF@25 fps (P) / 30 fps (N)
Video bit rate
32 kbps to 2048 kbps, or user-defined (Max.
3072 kbps)
Stream type
Video/ Video & Audio
Audio bit rate
64 kbps
Dual stream
Support
External
interface
Network port
1, RJ45 10 M / 100 M adaptive Ethernet port
Serial port
1 RS-485 port, half-duplex
Alarm in
4
Alarm out
1
Others
Protocol
Support CGI, PSIA and ONVIF
Current
Max 1.5 A
Operating temperature
-10 to +55 C° (14 to 131 °F)
Operating humidity
10 to 90%
Dimensions
315 × 45 × 201 mm (12.4 × 1.77 × 7.91 in.)
Weight
1.5 kg (3.3 lb)
Model
TVE-1600
Video/Audio
input
Video compression
H.264
Analog video input
16-ch, BNC connector (1.0 Vp-p, 75 Ω);
PAL / NTSC adaptive
Audio compression
G.711
Audio input
1-ch, RCA connector (2 Vp-p, 1 kΩ)
Bi-directional audio
input
1-ch, RCA (2.0 Vp-p, 1 kΩ)
(Using AUDIO IN)
Audio output
1-ch, RCA connector (Linear, 1 kΩ)
Video/Audio
output
Recording resolution
4CIF / 2CIF / CIF
Frame rate
Main stream:
4CIF / 2CIF / CIF @ 25 fps (P) / 30 fps (N)
Substream:
CIF@ 6 fps or QCIF@25 fps (P) / 30 fps (N)
Video bit rate
32 kbps to 2048 kbps, or user-defined (Max.
3072 kbps)
Stream type
Video/ Video & Audio
Audio bit rate
64 kbps
Dual stream
Support
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Model
TVE-1600
External
interface
Network port
1, RJ45 10 M / 100 M adaptive Ethernet port
Serial port
1 RS-485 port, half-duplex
Alarm in
4
Alarm out
1
Others
Protocol
Support CGI, PSIA and ONVIF
Current
Max 2A
Operating temperature
-10 to +55 C° (14 to 131 °F)
Operating humidity
10 to 90%
Dimensions
315 × 45 × 201 mm (12.4 × 1.77 × 7.91 in.)
Weight
1.6 kg (3.53 lb)
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