Intergraph GT RAX Systems User Manual

GT RAX Systems

System Setup

April 1999
D1AA00090

Copyright

 1999 Intergraph Computer Systems. All rights reserved. This document contains information protected by copyright, trade secret, and

trademark law. This document may not, in whole or in part, be reproduced in any form or by any means, or be used to make any derivative
work, without written consent from Intergraph Computer Systems.

Use, duplication, or disclosure by the United States Government is subject to restrictions as set forth in subdivision (c)(1)(ii) of the rights in
technical data and computer software clause at DFARS 252.227-7013. Unpublished rights are reserved under the copyright laws of the
United States.

Intergraph Computer Systems, Huntsville AL 35894-0001

Notice

Information in this document is subject to change without notice and should not be considered a commitment by Intergraph Computer
Systems. Intergraph Computer Systems shall not be liable for technical or editorial errors in, or omissions from, this document. Intergraph
Computer Systems shall not be liable for incidental or consequential damages resulting from the furnishing or use of this document.

All warranties given by Intergraph Computer Systems about equipment or software are set forth in your purchase contract. Nothing stated in,
or implied by, this document or its contents shall be considered or deemed a modification or amendment of such warranties.

Trademarks

Intergraph Computer Systems and the Intergraph Computer Systems logo are registered trademarks of Intergraph Computer Systems.
StudioZ and ViZ RAX are trademarks of Intergraph Computer Systems. Other brands and product names are trademarks of their respective
owners.

FCC/DOC Compliance

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy. If the equipment is not installed and used in accordance with the
instructions, it may cause harmful interference to radio communications. However, there is no guarantee that i nterference will not occur in a
particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and
on, try to correct the interference as follows: reorient or relocate the affected device; increase the separation between this equipment and the
affected device; connect this equipment to an outlet on a circuit different from the circuit to which the affected device is connected; consult a
dealer or an experienced radio/television technician for help.

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique
de la classe B respecte toutes les exigencies du Règlement sur le materi él brouilleur du Canada.

Warnings

Changes or modifications made to the system that are not approved by the party responsible for compliance could void the user's authority to
operate the equipment.

To reduce the risk of electrical shock, do not attempt to open the equipment unless instructed. Do not use a tool for purposes other than
instructed.

There is a danger of explosion if the battery is incorrectly replaced. Replace the battery only with the same or equivalent type as
recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions.

If the voltage selection switch is not set correctly, serious equipment damage may result when power to the system is turned on.

Notes

Read all operating instructions before using this device. Keep these instructions for future reference. Follow all warnings on the device or in
the operating instructions.

This device is designed and manufactured to comply with approved safety standards for information processing and business equipment.

Contents

Preface........................................................................................................................................... vii

About This Document....................................................................................................................vii

Document Conventions .................................................................................................................. vii

Operating System Information.......................................................................................................viii

Hardware Information...................................................................................................................viii

Ergonomic Information .................................................................................................................viii

Customer Support.......................................................................................................................... viii

1 Setting Up the Hardware............................................................................................................ 1

Unpacking the System...................................................................................................................... 2

Observing Safety Precautions........................................................................................................... 3

Placing the System Components....................................................................................................... 3

Understanding Vertical Units........................................................................................................... 4

Installing the Base Unit.................................................................................................................... 4

Connecting the Cables ...................................................................................................................... 9

Installed Expansion Cards.............................................................................................................. 12

Installing Removable Disk Drives.................................................................................................. 12

Connecting an External SCSI Device............................................................................................. 14

Checking the System ...................................................................................................................... 16

Starting the System......................................................................................................................... 16

What’s Next? .................................................................................................................................. 17

iii

Hardware and Software Support Services.......................................................................viii

World Wide Web.............................................................................................................. ix

Intergraph Bulletin Board Service..................................................................................... ix

Telephone.......................................................................................................................... ix

More Support Options........................................................................................................ x

2 Setting Up the Software............................................................................................................ 19

Preparing for System Software Setup.............................................................................................20

Starting Operating System Setup.................................................................................................... 21

Finishing System Software Setup ................................................................................................... 23

Creating an Emergency Repair Disk................................................................................ 23

Creating System Software Backup Diskettes ................................................................... 24

Creating a QFE Update Software Diskette....................................................................... 24

What’s Next? .................................................................................................................................. 24

3 Configuring the System............................................................................................................. 25

Configuring the Video Display....................................................................................................... 26

Resetting the Video Display Resolution........................................................................... 26

Changing the Default Video Display Driver.................................................................... 26

Correcting Video Display Problems................................................................................. 27

Configuring Audio.......................................................................................................................... 28

Configuring Networking................................................................................................................. 28

Configuring a Zip, Jaz, or Tape Drive............................................................................................ 28

Configuring JBOD Disk Drives...................................................................................................... 29

iv

Configuring RAID Disk Drives...................................................................................................... 29

Changing Drive Letters................................................................................................................... 30

Changing Virtual Memory Settings................................................................................................31

Configuring the Symbios SCSI Controllers.................................................................................... 32

Creating an Emergency Repair Disk...............................................................................................33

Getting Operating System Updates................................................................................................. 34

4 Operating Notes......................................................................................................................... 35

Starting and Stopping the System................................................................................................... 36

Observing Operating Precautions................................................................................................... 38

Booting the System from a CD-ROM............................................................................................. 38

Using the Keyboard........................................................................................................................ 39

Using the Mouse............................................................................................................................. 40

Using the Floppy Disk Drive.......................................................................................................... 40

Using the CD-ROM Drive.............................................................................................................. 41

Understanding Removable Disk Drive LEDs................................................................................. 42

Using InterSite Programs................................................................................................................43

Using Hardware Security Features................................................................................................. 43

Finding Part and Serial Numbers.................................................................................................... 44

Cleaning the System....................................................................................................................... 44

5 Configuring the BIOS............................................................................................................... 45

BIOS Overview.............................................................................................................................. 46

Starting BIOS Setup....................................................................................................................... 46

Main Screen.................................................................................................................................... 47

System Time.....................................................................................................................47

System Date......................................................................................................................47

Legacy Diskette A or B.................................................................................................... 48

Large Disk Access Mode................................................................................................. 48

Keyboard Features ........................................................................................................... 48

PS/2 Mouse......................................................................................................................49

System Memory ............................................................................................................... 49

Extended Memory............................................................................................................ 49

Memory Cache................................................................................................................. 49

Advanced Screen............................................................................................................................ 50

Plug & Play O/S............................................................................................................... 50

Chipset Configuration...................................................................................................... 50

AGP Configuration.......................................................................................................... 50

Memory Options.............................................................................................................. 51

System Error Options....................................................................................................... 52

Parity Error Options......................................................................................................... 52

L2 Cache ECC Mode....................................................................................................... 53

INIT # Upon Shutdown Cycle.......................................................................................... 53

PCI Configuration............................................................................................................ 53

I/O Device Configuration................................................................................................. 56

Boot................................................................................................................................................ 57

Floppy Check................................................................................................................... 57

Summary Screen............................................................................................................... 58

Boot Device Priority ........................................................................................................ 58

Hard Drive........................................................................................................................ 58

QuietBoot......................................................................................................................... 58

Multiboot.......................................................................................................................... 58

Security........................................................................................................................................... 58

Set Supervisor Password.................................................................................................. 59

Set User Password............................................................................................................ 59

Password on Boot............................................................................................................. 59

Exit Screen ..................................................................................................................................... 59

Updating the System BIOS............................................................................................................. 60

6 Troubleshooting......................................................................................................................... 61

Checking the System ...................................................................................................................... 62

System Power................................................................................................................................. 62

System Boot....................................................................................................................................63

Video.............................................................................................................................................. 65

Audio.............................................................................................................................................. 66

Network.......................................................................................................................................... 66

Peripheral Drive Errors .................................................................................................................. 66

Miscellaneous Hardware................................................................................................................ 67

v

7 Reinstalling System Software................................................................................................... 69

Before You Begin........................................................................................................................... 70

System Software Products.............................................................................................................. 70

Installing Windows NT Workstation 4.0........................................................................................ 72

Configuring the Sound Driver.......................................................................................... 73

Updating the Operating System...................................................................................................... 74

Returned Goods Authorization (RGA) Form
Warranty Procedure and Repair Address Labels

vi

Preface

This System Setup document describes setting up, configuring, and r einstalling system software on
your Intergraph Computer Systems rack-mount GT RAX system. This document supports the
following RAX systems:

♦ StudioZ GT RAX for SOFTIMAGE|DS
♦ StudioZ GT for SynaFlex
♦ ViZRAX-GT

About This Document

This System Setup document is organized as follows:

♦ Chapter 1, “Setting Up the Hardware,” describes how to set up the system hardware.
♦ Chapter 2, “Setting Up the Software,” describes how to set up the operating system and

associated system software.

♦ Chapter 3, “Configuring the System,” describes how to configure the system for use.

vii

♦ Chapter 4, “Operating Notes,” describes how to use essential system features and provides

other important basic information.

♦ Chapter 5, “Configuring the BIOS,” describes how to use the BIOS Setup program to

configure the system’s basic input/output system (BIOS).

♦ Chapter 6, “Troublesho oting,” describes how to resolve common system problems.
♦ Chapter 7, “Reinstalling System Software,” describes how to reinstall the operating system

and associated system software, if required.

Document Conventions

Bold
Italic Variable values that you supply, or cross-references.

Monospace

SMALL CAPS Key names on the keyboard (such as D, ALT, or F3) and names of files and

CTRL+D Press a key while simultaneously pressing another key; for example, press CTRL

Commands, words, or characters that you key in literally.

Output displayed on the screen.

directories. You can type filenames and directory names in the dialog boxes or
the command line in lowercase unless directed otherwise.

and D simultaneously.

viii

Operating System Information

For more detailed information on the operating system, see the printed and online Microsoft
documentation delivered with the system.

See the Late-Breaking News shipped with your system for important software and documentation
information not covered in this document.

Hardware Information

Detailed reference information for your system is provided in the System Reference, which covers
subjects such as opening and closing the system, replacing and upgrading system components, and
installing expansion cards.

See the Late-Breaking News shipped with your system for important hardware and documentation
details not covered in this document.

Ergonomic Information

Read the Ergonomics Guide delivered with your system for valuable information on ways to
minimize repetitive stress injuries when working with a computer.

Customer Support

Intergraph Computer Systems offers an assortment of customer support options.

Hardware and Software Support Services

Intergraph Computer Systems provides a variety of hardware services for Intergraph and
third-party equipment. Services include warranty upgrades, repair depot service, on-site hardware
maintenance, system administration, and network co nsulting. Hardware purchased from Intergraph
Computer Systems includes a factory warranty ranging from 30 days to three years. A detailed
warranty description is available on the World Wide Web; see the Support pages at
http://www.intergraph.com/ics.

Intergraph Computer Systems provides complimentary software support for 30 or 90 days
following shipment of a hardware or software product. This includes World Wide Web access,
Intergraph Bulletin Board Service access, and telephone (Help Desk) support. At the end of the
complimentary support period, you can purchase other levels of software support.

World Wide Web

You can visit Intergraph Computer Systems on the World Wide Web at
http://www.intergraph.com/ics. On these pages, you can get news and product information,
technical support information, software updates and fixes, and more.

Intergraph Bulletin Board Service

On the Intergraph Bulletin Board Service (IBBS), you can get technical support information,
software updates and fixes, and more.

NOTE Most of the system software for your StudioZ GT RAX system can be found in the

TDZ 2000 GT1 area of the IBBS. Additional software can be found in the Digital
Media area of the IBBS.

To connect to the IBBS:

1. Set your system’s communications protocol for eight (8) data bits, no parity, one (1) stop bit,

and any baud rate up to 14,400.

2. Using a modem, call 1-256-730-8786. Outside the United States, call one of the mirror sites

listed on World Wide Web; see the Software Support pages at http://www.intergraph.com.

ix

3. At the login prompt, key in your user ID, or new if you have not used the IBBS befo re.

4. Follow the menus to find what you need.

If you have trouble conne cting to or using the IBBS , call the Customer Response Center at
1-800-633-7248 (product entry IBBS) or leave a message for the IBBS System Operator at
1-256-730-1413.

Telephone

To get customer support by telephone:

♦ In the United States, call 1-800-633-7248 between the hours of 7:00 a.m. and 7:00 p.m.

♦ Outside the United States, contact your local Intergraph Computer Systems subsidiary or

Have the following information available when you call:

♦ Your service number, which identifies your site to Intergraph Computer Systems. You use

♦ Your Customer Personal Identification Number (CPIN). You get a CPIN the first time you

Central Time, Monday through Friday (except holidays).

distributor.

your service number for warranty or maintena nce calls.

call the Customer Response Center; it is associated with your service number for future call
logging.

x

♦ The product’s name or model number.
♦ The product’s serial number. Software product serial numbers are included in the product

packaging. Hardware product serial numbers are on a sticker affixed to the product.

♦ Your name and telephone number.
♦ A brief description of the question or problem.

More Support Options

To get information on more customer support options:

♦ Visit the Support pages on the World Wide Web at http://www.intergraph.com/ics.
♦ For hardware support questions in the United States, call 1-800-763-0242.
♦ For software support questions in the United States, call 1-800-345-4856.
♦ Outside the United States, contact your local Intergraph Computer Systems subsidiary or

distributor.

1 Setting Up the Hardware

This chapter provides instructions for setting up and installing the rack-mount base unit for your
GT RAX system into a standard equipment rack. Refer to the documentation delivered with the
rack for instructions to unpack it and set it up.

Unpacking the System...................................................................................................................... 2

Observing Safety Precautions........................................................................................................... 3

Placing the System Components....................................................................................................... 3

Understanding Vertical Units........................................................................................................... 4

Installing the Base Unit.................................................................................................................... 4

Connecting the Cables ...................................................................................................................... 9

Installed Expansion Cards.............................................................................................................. 12

Installing Removable Disk Drives.................................................................................................. 12

Connecting an External SCSI Device............................................................................................. 14

Checking the System ...................................................................................................................... 16

Starting the System......................................................................................................................... 16

What’s Next? .................................................................................................................................. 17

1

2

Unpacking the System

Remove everything from the shipping cartons and verify you have the following equipment.

CAUTION Carefully remove items from packaging. Do not drop items on a hard surface, or

damage may result. You will need help to remove and place heavy items.

♦ System base unit and power cord
♦ Rack-mount hardware, including handles, cable ties, ra ck rails with bar nuts, tinnerman nuts,

and screws

♦ Keyboard and mouse
♦ Windows NT operating system software (CD-ROM and diskettes) and documentation
♦ Intergraph system software for Windows NT (diskettes)

If you purchased a monitor from Intergraph Computer Systems, its carto n contains the following:

♦ Monitor and power cord
♦ Video cable
♦ Monitor documentation

NOTE If any of these items were not delivered, call the Customer Response Center

immediately at 1-800-633-7248.

Save the packaging materials. If you need to return equipment for repair, it must be in its original
packaging for you to get warranty servic e.

If you have already unpacked and connected the peripherals to the system, review the rest of this

chapter and then go to Chapter 2, “Setting Up the Software.”

Observing Safety Precautions

WARNING Follow all instructions explicitly to avoid personal injury and equipment

damage.

Before installing the base unit into a rack, prevent the rack from moving by engaging the
stabilizers. If the rack is not equipped with stabilizers, refer to the documentation delivered with
the rack for stabilizing instructions.

Observe the following safety precautions when installing the base unit into a rack or when using
the rack-mounted system:

♦ Extend only one slide rail set at a time. Push an extended slide rail set back into the rack

before extend ing another.

WARNING Extending more than one slide rail set could cause the rack to fall forward,

causing damage to the equipment and injuring anyone in front of the rack.

♦ Do not push on or lean against the rack. Always engage the stabilizers. The adjustable feet

should be lowered securely against the floor.

♦ If the rack contains an AC distribution box or an uninterruptible power supply (UPS), do not

connect the power cord to the wall outlet until instructed to do so in the system
documentation.

3

♦ Set up the system completely before you start it.

WARNING Once you install equipment into the rack, do not move the rack with equipment

installed or powered on, or damage to internal components may result. If you
must move the rack, first shut down the system and turn off system power,
remove all equipment, and then move the rack.

Placing the System Components

Refer to the documentation delivered with the rack for instructions to unpack it and set it up.

When placing system components, keep these guidelines in mind:

♦ Move and place the monitor and the base unit carefully.
♦ Place the base unit in a well-ventilated location where air can circulate freely around it.
♦ Do not expose the system to high levels of dust, smoke, or moisture.
♦ Maintain the following operating environment:

− Temperature range: 50 °F to 77 °F (10 °C to 25 °C). Optimum: 70 °F (21 °C)

− Humidity range: 20 % to 80 % non-condensing. Optimum: 50 %

4

Understanding Vertical Units

You can identify a vertical unit (U) mark as a round hole along the edge of the side rails. Note that
it is smaller than the mounting holes used to secure equipment in a rack. The 40 U rack
additionally uses a square hole to indicate every fourth vertical unit. You should determine the
vertical mounting space within a rack enclosure for each device you wish to install. For example,
an AC distribution box can require 1 U or 2 U of mounting space, while a server requires five
vertical units (5 U), or 8.75 inches, of mounting space.

♦ A vertical unit equals 1.75 inches and consists of three mounting holes.
♦ The mounting hole diameter is 7.1 mm (industry standard).
♦ Mounting holes are counted upward after locating the first mounting hole within the range of

vertical units required to install the equipment.

The following figure shows installing a tinnerman nut to mounting hole 3 of a vertical unit.

Mounting Hole 4

Mounting Hole 3

Installing the Base Unit

CAUTION Two persons are required to perform the following procedures.

To install the base unit:

1. Remove the system base unit and mounting rails from the carton and shipping materials. Use

a helper!

Mounting Hole 2

Mounting Hole 1

Vertical Unit Marker

2. Install the handle brackets on the base unit, using the screws provided.

Base Unit

Rail Guide

Handle Brackets

3. If the rail guides are already attached to the base unit, skip to step 4. If the rail guides are not

attached to the base unit, do the following:

− Remove the rail guides from the mounting rails. The rail guide is the innermost-sliding

piece of the mounting rails, and has a flexible tab at one end.

5

− Attach the rail guides to the base unit using the flat-head screws provided, making sure

the tab on the rail guide is towards the back of the base unit. Refer to the following

figure.

Flexible Tab

6

4. Use the button-head screws and bolts provided to loosely secure the rail brackets to the rack

rails. See the following figure. The rail brackets have the rail teeth needed to secure the rack
rails to the back of the rack. Install the button-head screws and bolts loosely so you can adjust
the back rail teeth positions as needed in step 8.

Front Rail Teeth

Rail Bracket

Side Tab

Back Rail Teeth

Bolts

5. The rack-mount base unit requires 5 U (8.75 inches) of mounting space. Choose the five

vertical units you need and mark the fifth and sixth mounting holes starting at the bottom of
the five vertical units. Use a tape measure if you prefer that method of measurement.

6. Use the flat-head screws and bar nuts to secure the front rail teeth to the front of the rack.

With the flat side of the bar nut facing the screws, loosely install two flat-head screws to the
bar nut, through the fifth and sixth mounting holes of the bottom 5 Us. Slide the front rail
teeth over the screws and tighten. Ensure the front rail teeth are between the bar nut and the
mounting holes. Refer to the following figure.

Mounting Holes

Bar Nut

Flat-Head
Screws

Teeth

Rack Rail

7. Slide tinnerman nuts over the third and thirteenth mounting holes starting from the bottom of

the 5 Us. The tinnerman nuts will be used when you secure the handle brackets on the front of
the base unit to the front of the rack. Refer to the following figure.

7

Tinnerman
Nut

Mounting
Hole

8. Use the button-head screws and bar nuts provided to secure the back rack rail teeth to the back

of the rack.

With the flat side of the bar nut facing the screws, loosely install two button-head screws to
the bar nut, through the fifth a nd sixth mounting holes of the bottom 5 Us. Slide the back rail
teeth over the screws and tighten. Ensure the back rail teeth are between the bar nut and the
mounting holes. Refer to the following figure.

8

Bar Nut

Teeth

Rack Rail

Mounting
Holes

Button-Head
Screws

9. Tighten the screws on the rail brackets on each rack rail in the back of the rack.

10. Extend the rails from the rack until they lock.

11. With a person on each side, lift the base unit and align the rack rails with the rail guides

mounted on the side of the base unit. Slide the base unit into the rack rails until you hear a
click. Refer to the following figure.

12. Press the locked rail tabs and slide the base unit completely back into the rack. After the base

unit slides back a few inches, the base unit and rails slide together as a unit into the rack.
Refer to the following figure.

Rack Rail
(Each Side)

Locked Rail Tab
(Each Side)

Rail Guide
(Each Side)

13. Install the black screws through the handle bracke ts and the tinnerman nuts you installed in

step 7 to secure the base unit to the rack.

Connecting the Cables

All cable ports on the base unit and other Intergraph Computer Systems equipment are keyed or
molded and labeled to ensure proper cable attachment. If a cable is not attaching easily, ensure
that you are aligning the cable connector correctly with the port.

WARNING If you do not use cables from Intergraph Computer Systems, you must use

shielded cables to prevent excessive electromagnetic interference (EMI).
Intergraph Computer Systems cables are designed to reduce the amount of
EMI produced by the system.

NOTE While Intergraph Computer Systems recommends disconnecting the cables from the

base unit before extending the base unit from the rack, you can still extend the base
unit without disconnecting the cables. Be sure there is enough cable to allow the
base unit to fully extend from the rack. Use caution not to pinch the cables while
extending or retracting the base unit.

The following figure shows the ports and connections on the back of a typical GT RAX base unit.
Refer to this picture as needed when following the cable connection procedure.

9

Parallel

Mouse

Keyboard

Serial

(COM 1)

Ethernet

Serial

(COM 2)

Narrow Ultra
SCSI

USB

Voltage
Selection

Microphone

AC Power

MIDI/Game

Line Out

Line In

10

The base unit ports are labeled for easy reference. Refer to the following table as needed when
connecting cables to the base unit.

Connect the cable from this…

Monitors or monitor cables from cable
extension console

Mouse or mouse cable from cable
extension console

Keyboard or keyboard cable from cable
extension console

Modem, printer, or other serial devices

Printer or other parallel device

Universal Serial Bus devices
External Narrow Ultra SCSI devices

Network

Speakers or headphones

External audio device

…To this port Port Description

Video Out ports on the graphics
controller cards

Mouse port

Keyboard port

1

Serial (COM) ports 1 and 2

2

Parallel (LPT) port

Universal Serial Bus ports
Narrow Ultra SCSI port

Ethernet port

Audio Line Out port for on-board
audio controller; not used if an
audio controller card is in the
expansion slots

Audio Line In port for on-board
audio controller; not used if an
audio controller card is in the
expansion slots

Microphone

Microphone port for on-board
audio controller; not used if an
audio controller card is in the
expansion slots

Game joystick or MIDI device

NOTE If an audio controller card is installed in the expansion slots, connect speakers,

headphone, microphone, and other external audio devices to the ports on the card.
See the audio controller documentation delivered with the system for more
information.

MIDI/Game port

11

To connect the cables:

1. Connect the video cables from the monitors (or the equivalent cables from cable extension

consoles) to the video out ports on the graphics controller cards in the expansion slots. See
the graphics controller documentation for more information.

2. Connect the cables for the mouse and keyboard (or the equivalent cables from a cable

extension console) to their ports on the I/O panel.

3. Connect cables to other ports on the I/O panel as needed.

4. Connect external Narrow Ultra SCSI devices to the Narrow Ultra SCSI port on the back panel.

See “Connecting an External SCSI Device” later in this chapter for more information.

5. Connect cables to ports on other cards in the expansion slo ts. See “Installed Expansion

Cards” in this chapter and expansion card documentation for more information.

6. Make sure the voltage selection switch on the back of the base unit is set to the proper line

voltage for your location. If your location uses 115 volts, the number 115 must be visible. If
your location uses 230 volts, the number 230 must be visible.

WARNING If you do not set the voltage selection switch correctly, serious equipment

damage may result when you turn on power to the system.

7. Connect the system power cord to the AC receptacle on the base unit.

CAUTION When you connect the power cord from the system to an AC power outlet, auxiliary

power is applied to the system.

8. If using an AC distribution box or an uninterruptible power supply (UPS), connect its power

cord to a grounded, three-prong AC power outlet.

CAUTION If using an AC distribution box, ensure its circuit breaker is set to Off before connecting the power

cord.

9. Connect the power cords from the monitor, system, and any external optional peripherals to

receptacles on a grounded, three-prong AC wall outlet, an AC distribution box, or a UPS.

10. If you have any removable disk drives to install in the disk drive bay, refer to “Installing

Removable Disk Drives” later in this chapter.

12

Installed Expansion Cards

Expansion cards are installed as needed in the Accelerated Graphics Port (AGP), Peripheral
Component Interconnect (PCI), and Industry Standard Architecture (ISA) expansion slots in the
base unit. The layout of expansion slots, and the location of typical expansion cards installed in a
GT RAX system, is as follows:

Slot

0 (Left) AGP Graphics controller
1 PCI Graphics controller
2 PCI RAID controller or other expansion card
3 PCI Audio controller
4 PCI Fibr e Channel host bus controlle r or other expa nsion card
5 PCI Fibr e Channel host bus controlle r or other expa nsion card
6 PCI Fibr e Channel host bus controlle r or other expa nsion card
7 (Right) PCI/ISA Video processor

For information on installing or connecting to expansion cards, see the System Reference and the
documentation delivered with the expansion cards.

Type Expansion Card

Installing Removable Disk Drives

The following figure shows the disk drive bay door and door lock on the front of the system.

Door Lock

Disk Drive Bay Door

The disk drive bay can contain up to four 3.5-inch removable SCSI disk drives. Depending on

your system configuration, these d rives may be JBOD (for “just a bunch of disks”) or RAID (for
“redundant array of independent disks”) drives. Each removable disk drive has a Single
Connection Attach (SCA) connector that provides for easy removal and replacement of the drive.

If your system is configured for JBOD, an integrated Symbios Low-Voltage Differential Signaling
(LVDS) Wide Ultra2 SCSI controller controls the disks. If your system is configured for RAID,
the disks are controlled by a single-channel Mylex RAID controller expansion card.

Each removable disk drive has a label affixed to the front of the drive. The left side of the label
identifies the drive size (in GB). The label has blank spaces for the numbers to indicate the
controller (ADP), the channel (CH), and the identification number (ID).

NOTE A labeling sheet is included in the system parts box.

13

x GB

x GB

ADP

ADP

100

CH ID

CH ID

Filled-in Label

Blank Label

The following figure shows the system with the disk drive bay door open.

Disk Drive Slots

Disk Drive Bay
Door (open)

14

To install removable disk drives in the disk drive bay:

1. Open the disk drive bay door on the front of the base unit. The key is in the parts box.

2. Take the removable disk drives from their carton and place them on an antistatic surface.

Carefully open the antistatic bags and remove the drives. Note the ID numbers on the drives.

3. Extend the latching clips on one drive and align the rails on the side of the drive with the slot

guides in the rightmost slot (Drive 0). The metal casing of the drive faces to the left. If you
install the drive reversed, it will not connect to the system.

4. With your thumb, push the drive at the center between the latching clips until it slides all the

way into the slot and firmly engages the connector.

5. Close the latching clips to lock the drive in the slot.

6. Repeat steps 3 through 6 to install each remaining removable disk drive. Fill each slot,

moving to the left adjacent slot as you install each drive. Do not leave empty slots between
drives.

The following figure shows three removable disk drives installed in the disk drive bay.

Drive Rail

Drive Connector

Latching Clips

Drive 0

Connecting an External SCSI Device

You can add external single-ended Narrow Ultra SCSI drives to the system by connecting them to
the Narrow Ultra SCSI port on the back of the system. The system features integrated Narrow
Ultra SCSI and Wide Ultra2 SCSI controllers. However, only the Narrow Ultra SCSI controller
has an external port. To connect external Wide Ultra or Wide Ultra2 peripheral devices, you must
install the appropriate SCSI controller as an expansion card.

CAUTION Using a non-compliant SCSI-1 device with your system may cause your system to

stop working or lead to other unpredictable results.

NOTE Most SCSI controllers do not recognize a hard disk drive that was formatted using a

different brand of controller. For example, a hard disk drive formatted with an
Adaptec SCSI controller will not work with a Symbios SCSI controller. You must use
only Symbios-formatted hard disk drives with a Symbios SCSI controller.

See Chapter 3, “Configuring the System,” for details on using the SCSI Configuration Utility. See
the System Reference for additional details on installing SCSI devices.

To ensure data integrity and optimum performance, do the following:

♦ The maximum speed of a SCSI bus is limited to the speed of the slowest device on that bus.
♦ Use only Intergraph Computer Systems SCSI cables. Cables from other vendors may not

provide adequate shielding.

♦ Use the shortest cables possible to connect SCSI devices to the system and to each other.

CAUTION Make sure you shut down the system and unplug the power cord from the AC wall

receptacle before connecting or disconnecting any peripherals, including external
SCSI devices.

15

NOTE Make sure the last device on a chain of external SCSI devices has an active SCSI

terminator connected to the open SCSI port. All other external SCSI devices must
have SCSI termination disabled or removed.

To add an external SCSI device:

1. Connect one end of the external SCSI cable to the Narrow Ultra SCSI port on the back of the

system.

2. Connect the other end of the cable to the SCSI device.

3. Set the SCSI ID of the device to an unuse d number.

4. If the SCSI device is:

− The last or only device on the SCSI chain, enable SCSI termination

− Not the last or only device on the SCSI chain, disable SCSI termination

5. Ensure that the power switch on the device is in the off position, and then connect the power

cord to the device and then to an AC receptacle.

6. Turn on the power to the device and any other devices on the SCSI chain.

7. Start the system. If necessary, install the software drivers and configure the drive according to

the vendor’s instructions.

16

Checking the System

Before starting the system, review the following items:

♦ All hardware is properly and securely installed in the rack.
♦ The cables are properly attached to the base unit, and there is enough slack c able to allow the

base unit to extend from the rack.

♦ The cables that run along the sides or top of the rack have clips or ties to secure them in place.
♦ All removable disk drives are installed in the proper slots in the disk drive bay and are labeled

appropriately.

♦ The voltage selection switch on the back of the base unit is set to the proper voltage for your

location (115 volts or 230 volts).

♦ The power cord from an AC distribution box or an uninterruptible power supply (UPS) is

connected to the correct power outlet.

♦ The base unit is retracted into the rack.

Starting the System

WARNING If you start the system, and then turn it off before completing the instructions in

Chapter 2, “Setting Up the Software,” you will have to reinstall the operating
system and associated system software. See “What’s Next” for more
information.

NOTE Before starting the system for the first time, you may want to learn more about

system power, startup, and shutdown. See Chapter 2, “Setting Up the Software,”
and Chapter 4, “Operating Notes,” for this information.

To start the system, press the Power button shown in the following figure. If you have an AC
distribution box or a UPS connected to the system, make sure its power switch is turned on before
you start the system.

Power Button

17

What’s Next?

You can do any of the following to prepare your system for use:

♦ If you want to get going with Intergraph’s default setup, go to Chapter 2, “Setting Up the

Software,” to start the system and go through Windows NT Setup. If you start the system,

and then turn it off before completing the instructions in Chapter 2, you will have to
reinstall the operating system and associated system software.

♦ Intergraph Computer Systems installs the operating system through P hase 1 of the Windows

NT Setup process. If you want to reload the operating system and system software instead of
completing Phase 2 of Setup, see Chapter 7, “Reinstalling System Software.”

♦ For RAID systems, the default RAID setup is disk drives striped to RAID level 5, with a

write-through write policy and a cached I/O policy. The default setup is described in more
detail in Chapter 3, “Configuring the System.”

18

2 Setting Up the Software

Follow the instructions in this chapter to set up the operating system and associated system
software for your GT RAX system.

Preparing for System Software Setup.............................................................................................20

Starting Operating System Setup.................................................................................................... 21

Finishing System Software Setup ................................................................................................... 23

Creating an Emergency Repair Disk................................................................................ 23

Creating System Software Backup Diskettes ................................................................... 24

Creating a QFE Update Software Diskette....................................................................... 24

What’s Next? .................................................................................................................................. 24

19

20

Preparing for System Software Setup

Your system’s primary system disk drive and any additional disk drives were formatted and
partitioned before shipment. In Explorer or My Computer, you can right-click a disk drive and
click Properties to display the drive’s partition size and file system format. To view partition and
format information for all disk drives, you can use Disk Administrator. See the operating system
documentation and Help for more information on these tools.

The operating system and associated system software is pre-installed on the system’s primary hard
disk drive. Installed system software includes the following:

♦ Driver software for the on-board SCSI controllers and the on-board network controller
♦ Driver software for the mouse
♦ Driver software for expansion cards installed at the factory, including (depending on your

system configuration) graphics controllers, audio controller, video processor, and other cards

♦ Core networking software and the NetBEUI protocol
♦ The latest certified Windows NT Service Pack software
♦ Quick-Fix Engineering (QFE) software, if needed
♦ InterSite software

Intergraph Computer Systems installs the operating system through P hase I of the operating system
Setup process. You must follow the operating system Setup process to prepare Microsoft
Windows NT for use.

Before you go through operating system Setup, have the following documents available:

♦ Microsoft’s Start Here document
♦ Documentation for the system’s graphics controller and network controller, and any expansion

cards you purchased.

♦ The Late-Breaking News document delivered with the system

Get and record the following information:

Your name, and the name of your company or
organization:

The Product Identification Number from Start
Here, the Certificate of Authenticity, or
registration card:

A username for a user account:

If the system is connected to a network, get and record the following information for your system
from your network administrator:

Computer name:
Workgroup name (if the system will be part of a

workgroup):
Domain name (if the system will be part of a

Windows NT domain):

If the system is connected to a network that uses the Transmission Control Protocol/Internet
Protocol (TCP/IP), get and record the appropriate TCP/IP information for your system from your
network administrator:

Internet Protocol (IP) address:
IP subnet mask:
IP domain name for your network:

IP address for your network’s default gateway:
IP addresses for your network’s Domain Name

System (DNS) servers:

21

IP addresses for your network’s Windows
Internet Name Service (WINS) servers:

The Windows NT delivery media contain software and drivers for both Reduced Instruction Set
Computing (RISC)- and Intel-based systems. When installing Windows NT software, make sure
you install it from the \

I386 directory on the delivery media.

Starting Operating System Setup

WARNING If you start the system, and then turn it off before completing the instructions in

this chapter, you will have to reinstall the operating system and associated
system software.

To start the system for the first time, press the Power button shown in the following figure. If you
have an AC distribution box or UPS connected to the system, make sure its power switch is turned
on before you start the system.

22

Power Button

The first time you start the system, it boots to a Microsoft End User License Agreement (EULA).
After reading and accepting the terms of the agreement, follow the instructions to continue
operating system Setup. Take the default settings provided by Setup, except as noted in the
following text. You can set up a user account and join a workgroup or domain after you configure
the video display, the sound processor, and networking.

NOTE Before starting the system for the first time, you may want to learn more about

system power, startup, and shutdown. See Chapter 4, “Operating Notes,” for this
information.

To start the computer and set up the operating system software:

1. Turn on the monitor by pressing its power switch.

2. Press the Power button on the base unit. The system starts and the EULA displays.

3. Read the terms of the EULA, and then follow the instructions displayed to complete the Setup

process. When prompted, enter the Product Identification Number.

NOTE You must enter the Product Identification Number before you can continue Setup.

You cannot complete Setup if you do not enter this number.

4. Accept the default settings provided by Setup, except as noted in the following text.

When setting up the operating system software, remember the following:
♦ Specify the SCSI controller driver software manually instead of letting Setup automatically

detect them. Have the appropriate driver diskettes ready for this purpose.

♦ When prompted to create an Emergency Repair Disk, do so.

23

♦ If you do not set up a user account during Setup, press

to log on to the operating system.

♦ You can use the C:\

If you delete the

Windows NT CD-ROM to use Windows NT Setup files.

After you complete Setup and restart the system, you can set up a user account and join a
workgroup or domain. See Windows NT Help for details on setting up a user account and joining
a workgroup or domain.

For more information on operating system Setup, and on using the interface features of the
operating system, see the operating system documentation and Help.

I386 directory when prompted for the location of Windows NT Setup files.

I386 directory from the system’s hard disk, you must have access to a

Finishing System Software Setup

After operating system Setup completes, a Press to finish setup icon displays on the operating
system desktop. Double-click this icon, or go to Programs/InterSite/Welcome on the operating
system Start menu, to display InterSite Welcome.

InterSite Welcome helps you create a repair disk for the operating system, and create backup
diskettes of device driver software and other system software products. You can use InterSite
Welcome to

and to

get the latest driver and other system software from the World Wide Web,

learn about Intergraph Computer Systems customer support.

ENTER or select OK at the logon dialog

You should take advantage of the tools provided by InterSite Welcome to ensure that your system
is fully ready for use. See InterSite Welcome for more information. Also see the following
sections for information on creating a repair disk and creating backup diskettes.

Creating an Emergency Repair Disk

If you did not create an Emergency Repair Disk during Setup, use the tools provided by InterSite
Welcome to do so. See the operating system documentation and Help for information on creating
an Emergency Repair Disk. You should also update an Emergency Repair Disk after you finish
configuring the system.

In the event of corrupted disk drives, the files on the Emergency Repair Disk restore the contents
of the operating system registry at the time the operating system was installed, along with the
standard operating system drivers.

24

Creating System Software Backup Diskettes

Backup diskettes for some device driver software and system software products are not delivered
with the system. Use InterSite Version Manager, availa ble through InterSite Welc ome, to create
system software backup diskettes.

Version Manager lets you create backup diskettes containing device driver software and system
software products that were installed on the system before shipment, and which are not available
on the operating system CD-ROM. You may need these backup diskettes later -- for example, if
you have to reinstall a device driver or the operating system.

WARNING You must create system software backup diskettes after you set up the system

hardware and complete the operating system Setup program. If you do not do
this, you may not be able to reinstall critical system software or the operating
system if needed.

You may not have to create b ackup diskettes for all system software. I f Version Manager does not
list drivers or other system software products, they are available on the operating system software
CD-ROM or on backup diskettes delivered with expansion cards.

See Version Manager Help for information on creating system software backup diskettes. Visit the
Intergraph Computer Systems site on the World Wide Web and vendor bulletin boards for new and
updated drivers.

Creating a QFE Update Software Diskette

If the system requires Quick-Fix Engineering (QFE) update software, it is included in the system
software available for backup diskette creation. QFE update software contains fixes for operating
system problems or limitations, and is only shipped with the system if it is needed.

If QFE update software is shipped with the system, you should use Version Manager to create a
QFE update software diskette for use if you have to reinstall the operating system. See the

README.TXT file on the QFE diskette for information on the applicability and installation of QFE

update software on your system.

What’s Next?

See Chapter 3, “Configuring the System,” to configure the system for use. See Chapter 4,
“Operating Notes,” for related details.

3 Configuring the System

Follow the instructions in this chapter to configure your GT RAX system for use. This chapter
covers items required for basic operation.

Configuring the Video Display....................................................................................................... 26

Resetting the Video Display Resolution........................................................................... 26

Changing the Default Video Display Driver.................................................................... 26

Correcting Video Display Problems................................................................................. 27

Configuring Audio.......................................................................................................................... 28

Configuring Networking................................................................................................................. 28

Configuring a Zip, Jaz, or Tape Drive............................................................................................ 28

Configuring JBOD Disk Drives...................................................................................................... 29

Configuring RAID Disk Drives...................................................................................................... 29

Changing Drive Letters................................................................................................................... 30

Changing Virtual Memory Settings................................................................................................31

Configuring the Symbios SCSI Controllers.................................................................................... 32

Creating an Emergency Repair Disk...............................................................................................33

Getting Operating System Updates................................................................................................. 34

25

26

Configuring the Video Display

The first time you start the system, your monitor displays a resolution of 1024 x 768. For the
system to use the installed graphics controller at other display resolutions, you must configure the
video display driver as described in this section.

Open Display in the Control Panel to configure the video display driver. Use the Settings tab in
the Display Properties dialog box to change the color depth, desktop size, font size, refresh rate,
and display type. To determine which graphics controller is installed on your system, click the
Display Type button.

See the graphics controller documentation (delivered with the system) and
(delivered with the video display driver) for detailed configuration instructions. For information
on using the Display Properties or Display Settings dialog, see the operating system documentation
and Help.

Resetting the Video Display Resolution

If the monitor connected to your system does not support a resolution of 1024 x 768, you can reset
the video display to another resolution.

To reset the video display resolution:

1. Restart the system.

2. At the boot screen, select the VGA mode option, and then log on to Windows NT.

3. Right-click the desktop and select Properties. The Display Properties dialog displays.

4. Select a resolution appropriate for your system’s monitor.

5. Click Test to test the new video mode, and then click OK.

6. Restart the system.

Changing the Default Video Display Driver

After configuring the video display and restarting the system, you should configure the system to
use the Intergraph video display driver by default.

README.TXT files

To change the default video display driver:

1. Open System in the Windows NT Control Panel. The System dialog displays.

2. Under Operating System, select the Startup list; then select the appropriate non-VGA option

from the displayed list.

3. Click OK.

Correcting Video Display Problems

If the system’s video display is black, not synchronized, or distorted after you restart the system,
you may have a video configuration problem.

27

Do not press

CTRL+ALT+DEL to log on to the Windows NT operating system. Instead, try to

correct the problem by using the Last Known Good option to return the system to the last known
good configuration recorded by Windows NT.

To use the Last Known Good option:

1. Power down and restart the system.

2. Press the space bar at the following prompt:

Press space bar NOW to invoke the Last Known Good Menu

If using the Last Known Good option fails to correct the video display problems, you can obtain a
functional video resolution by restarting the system in VGA mode.

To restart the system in VGA mode:

1. Power down and restart the system.

2. At the boot screen, select the VGA mode option.

After logging on to Wind ows NT in VGA mode, check for the following common configuration
problems and solutions:

♦ A multi-sync monitor is selected, but a graphics display device with different video timings

(such as an Intergraph InterVue monitor) is connected to the system. Select the appropriate
monitor type as described previously.

♦ The monitor selection is inappropriate for the monitor connected to the system. Select a new

monitor.

♦ There is not enough vide o display memory to support the selected graphics resolution and

color depth. Install and reconfigure the video disp lay to use a lower resolution and color
depth.

Restart the system and, when the boot screen displays, select the appropriate non-VGA version of
the operating system to use the reconfigured video display driver.

If problems persist, contact the Customer Response Center for help.

28

Configuring Audio

If your system has an audio controller card in the expansion slots, see the audio controller
documentation for infor mation on configuring system audio.

The system is equipped with an Ensoniq ES1371 AudioPCI sound controller on the system board.
If the system has a microphone and speakers connected to the ports on the I/O panel, you can use
the Ensoniq AudioPCI Mixer to control the volume and to select the recording input device.
Alternatively, you can configure the microphone and speaker audio levels by using the Volume
Control utility, available as a speaker icon on the Taskbar.

For more information on using the sound control programs, see the operating system
documentation and Help.

Configuring Networking

The system is equipped with an on-board Ethernet network adapter. Before you configure
networking, ensure that the system is connected to the network.

To configure networking, open Network in the Control Panel. Follow the instructions in the
dialogs to set up the system to use a network. Be sure to set up the appropriate network protoc ols,
such as TCP/IP, for the network to which you are connecting the system.

After installing network protocols, reinstall the appropriate Windows NT Service Pack software as
recommended by Microsoft.

See the operating system documentation and Help for detailed information on setting up the
operating system to use a network.

Configuring a Zip, Jaz, or Tape Drive

If you purchased an internal Zip, Jaz, or tape drive with your system, it was installed before
shipment. To use the drive, you may have to install the driver software and any associated
application software programs.

You can use the Windows NT Backup tool to run the tape drive. From the operating system Start
menu, go to Programs/Administrative Tools/Backup.

See the documentation delivered with the Zip, Jaz, or tape drive for configuration instructions. See
the device documentation, operating system documentation, and Help for information on using the
drive.

Configuring JBOD Disk Drives

Your system may be configured to use JBOD (for “just a bunch of disks”) disk drives in the disk
drive bay. If so, up to four removable JBOD disk drives may be installed and are controlled by a
dual-channel LVDS Wide Ultra2 SCSI controller. These disk drives provide additional disk space
for the system.

The slots in the disk drive bay are numbered from 0 to 3 starting with the rightmost slot. Each slot
also has a corre sponding SCSI ID number, which is dete rmined by the hardware configuration of
the disk drive bay and the Wide Ultra2 SCSI controller to which it is connected.

Each removable disk drive installed at the factory is formatted as a single NTFS partition. A
removable disk drive installed at the factory assumes the ID number of the disk drive bay slot in
which it is installed.

For technical information about the disk drive bay and the removable disk drives, refer to the
System Reference.

Configuring RAID Disk Drives

29

Your system may be configured to use RAID (for “redundant array of independent disks”) disk
drives in the disk drive bay. If so, up to four removable RAID disk drives may be installed and are
controlled by a single-channel Mylex RAID controller. The RAID controller provides RAID
capabilities such as disk striping, mirroring, and redundancy for the removable disk drives.

The slots in the disk drive bay are numbered from 0 to 3 starting with the rightmost slot. Each slot
also has a corre sponding SCSI ID number, which is dete rmined by the hardware configuration of
the disk drive bay and the RAID controller to which it is connected.

Each installed RAID disk drive has a label to identify the drive, such as the following:

04 GB

ADP

The spaces above ADP, CH, and ID are filled in before shipment to identify the drives.

♦ ADP means the RAID controller (adapter) number connected to the RAID disk drives.
♦ CH means the RAID SCSI bus channel of the adapter (each adapter has two channels).
♦ ID means the identification number of the drive in the slot.

NOTE When the standard disk drives are configured by Intergraph Computer Systems (as

0

CH

described below), they assume the ID number of the internal disk section slot.

1

ID

30

Three or four RAID disk drives may be installed and configured with the Mylex RAID controller
software at the factory. These RAID disk drives are configured to appear as one logical drive in
Windows NT Disk Administrator. The logical drive has a 2 GB NTFS system disk partition. The
rest of the logical drive is formatted as one NTFS partition, for a total of two partitions.

The default configuration for factory-installed RAID disk drives is as follows:

♦ RAID level 5
♦ Write-through write policy
♦ Two disk drives spin up every twelve seconds
♦ Ultra SCSI enabled (40 MB transfer rate)

You can use the Mylex RAID configuration utility to manage the RAID disk drives. The following
figure shows the correlation between the disk drives (labeled), their slot location in the disk drive
bay (shaded areas), and how they are identified in Mylex BIOS and the Mylex RAID configuration
utility.

0

7JW&KDQQHO1XPEHU
,'

1





2




4

ADP 0

Slot 0

Slot 1

Slot 2

Slot 4

Slot 3

SCSI ID 0

SCSI ID 1

SCSI ID 2

SCSI ID 4

ADP0CH0ID

ADP0CH0ID

ADP0CH0ID

ADP0CH0ID

NOTE SCSI ID 3 is for an optional SCSI Activity Fault-Tolerant Enclosure (SAF-TE) card.

This SCSI ID corresponds to Mylex ID 3. The following figure displays SCSI IDs and
Mylex IDs for the disk drives, but Mylex ID 3 is still shown for clarity since it appears
in the Mylex BIOS and Mylex utility display.

Changing Drive Letters

If you have more than one hard disk drive or CD-ROM drive, you may need to reassign system
drive letters.

To change drive letters:

1. Exit all applications currently running on your system.

2. From the Start menu, click Programs, Administrative Tools, and then Disk Administrator.

3. Select a hard disk drive or CD-ROM drive.

Disk Labe l

Mylex ID

4. From the Tools menu, click Assign Drive Letter.

NOTE If you select the current drive or an otherwise locked drive, you must restart the

system to complete the drive letter reassignment.

5. Select a new drive letter to assign to the drive from the list. Click OK, and then click Yes to

continue.

6. If necessary, click OK, and then click Yes.

7. Repeat steps 2 through 6 for each drive letter assignment that you want to change.

8. Click Partition, then click Exit. If necessary, restart the system to complete the drive letter

reassignments.

Changing Virtual Memory Settings

If you have more than one hard disk drive, you may need to change size and location of your
virtual memory page file. See Windows NT Help for more information.

Consider the following before changing page file settings:
♦ The size of the page file. If your system is equipped with a large amount of RAM, Setup

might create a page file that is unnecessarily large.

31

♦ Drive letter reassignments. If you reassigned your drive letters, you may find it necessary to

adjust your page file se ttings.

To change the size and location of the virtual memory page file:

1. From Start, click Settings, and then click Control Panel.

2. Double-click the System icon.

3. Click the Performance tab and then click Change.

4. Click a drive letter in the list, and then type new values in the Initial Size and Maximum Size

text boxes.

5. Click Set.

6. Repeat steps 4 and 5 for any additional drives in the list.

7. Click Close, then click OK. An alert box displays.

8. Do one of the following:

− Click Yes to restart the system with the new settings.

− Click No to continue with other tasks and use the new settings the next time you restart

the system.

32

Configuring the Symbios SCSI Controllers

You may need to use the SCSI Configuration Utility (PCI_CFG.EXE) to configure the operation of
SCSI peripherals connected to the integrated Symbios SCSI controllers. This utility enables you to
configure SCSI controllers, perform a low-level format on a SCSI hard disk drive, select boot
order, and verify media.

To run the SCSI Configuration Utility:

Press

CTRL+C when prompted during system boot.

You may need to change SCSI controller parameters on a per-device basis under the following
conditions:

♦ If you are advised to do so by Intergraph Computer Systems technical support or instructed to

do so by the vendor documentation supplied with the SCSI device.

♦ If the SCSI device does not negotiate properly with the controller. This is common on older

drives.

♦ If you exceed the total cable length for connecting SCSI devices to the system, as specified in

the section, “Connecting an External SCSI Device,” in Chapter 1.

♦ If you connect non-Ultra or non-Wide Ultra2 SCSI external devices to the system.

NOTE Most SCSI adapters do not recognize a hard disk drive that was formatted using a

different brand of adapter. For example, a hard disk drive formatted with an Adaptec
SCSI adapter will not work with a Symbios SCSI adapter. You must use only
Symbios-formatted hard disk drives with a Symbios SCSI adapter.

When using the SCSI Configuration Utility, remember the following keyboard tips:

♦ Press the up or down arrow keys to move about in the menus.
♦ Press
♦ Press

ENTER to confirm a menu selection.
ESC to cancel a selection.

♦ Select Help to display a Help screen with instructions and details.

See SCSI Configuration Utility Help and the Symbios SCSI controller documentation for more
information on using the SCSI Configuration Utility.

NOTE Change the synchronous data transfer rate or the data width parameters for an

individual device only. Do not change the parameters for the SCSI host controller
itself. Changes to the SCSI host controller affect all devices on its bus.

To change the synchronous data transfer rate:

1. Run the SCSI Configuration Utility as described previously.

2. From the main menu, select the SCSI controller (or host adapter) that you want to configure

and press

ENTER. Three SCSI controllers are listed, as follows:

− Two SYMB53C896 LVDS Wide Ultra2 SCSI controllers, one for each channel, are

listed. Port F800 is Channel A and port F400 is Channel B.

− One SYMB53C860 Narrow Ultra SCSI controller is listed at port F0000

33

3. From the Utilities menu, select Device Selections and press

4. From the Device Selections menu, select the SCSI device that you want to configure and press

ENTER.

NOTE Only eight SCSI devices are listed at a time. Select Device Selections 8-15 to list the

next eight SCSI devices.

NOTE If the device that you want to configure is not listed, exit the menu, repeat step 5 and

select the other host controller. Then continue with step 6.

5. Select Sync Rate (Megabytes/sec) and press ENTER.

6. Select the appropriate rate (Off, 10, 20, 40, or 80) and press

NOTE To select a rate of 80, the Width setting must be 16. If Width is set to 8, the

maximum Sync Rate (Megabytes/sec) is 40.

7. Select Exit This Menu, and then press ENTER.

8. From the Device Selections menu, select Exit This Menu and press

9. From the Utilities menu, select Exit This Menu and press

10. Select Save Changes and press

ENTER.

Creating an Emergency Repair Disk

You should create an Emergency Repair Disk after you finish configuring the system. The files on
the Emergency Repair Disk can restore a damaged registry to its original contents (that is, at the
time Windows NT was installed), along with the standard Windows NT drivers.

ENTER.

ENTER

ENTER.

ENTER.

Use the

RDISK.EXE utility or InterSite Welcome (as described in Chapter 2, “Setting Up the

Software”) to create an Emergency Repair Disk. You can also use these utilities to update the
Emergency Repair Disk any time you change the system’s configuration. You should also make
and keep a backup copy of the Emergency Repair Disk.

See the operating system documentation and Help for information on creating and using an
Emergency Repair Disk.

34

Getting Operating System Updates

Microsoft Service Packs and Service Releases contain the latest improvements and system fixes for
Microsoft operating systems. Service Packs and Releases are created by Microsoft for post-release

support. You can get then from Microsoft’s World Wide Web and FTP sites free of charge.

CAUTION If Intergraph Computer Systems provides a Service Pack through the IBBS or with a

product, it has been certified against Intergraph Computer Systems hardware as
described in the announcement of its availability. If you obtain a Service Pack from
any other source, be aware that it may not be certified against your Intergraph
hardware.

4 Operating Notes

This chapter contains important, basic information on operating your GT RAX system.

Starting and Stopping the System................................................................................................... 36

Observing Operating Precautions................................................................................................... 38

Booting the System from a CD-ROM............................................................................................. 38

Using the Keyboard........................................................................................................................ 39

Using the Mouse............................................................................................................................. 40

Using the Floppy Disk Drive.......................................................................................................... 40

Using the CD-ROM Drive.............................................................................................................. 41

Understanding Removable Disk Drive LEDs................................................................................. 42

Using InterSite Programs................................................................................................................43

Using Hardware Security Features................................................................................................. 43

Finding Part and Serial Numbers.................................................................................................... 44

Cleaning the System....................................................................................................................... 44

35

36

Starting and Stopping the System

When you connect the power cord from the system to an AC power outlet, auxiliary power is
applied to the system. This auxiliary power is available for the system to monitor, among other
things, the Power button. The power LED lights amber to note the presence of auxiliary power.

Power Button

Power LED

Reset Button

Disk Activity
Light

The power button is a momentary contact switch, changing system states each time the button is
pressed.

Use the power button to:

♦ Start the system from a powered-down state by pressing and releasing the Power button. The

system powers on and loads the operating system.

♦ Power down the system by pressing and releasing the Power button, after selecting the

shutdown option from Shut Down on the Start menu. The system powers down all devices
and shuts off the operating system.

CAUTION Be sure to select Shut Down from the Start menu, and then select the shutdown

option, before powering off the system with the Power button. Powering off the
system simply by using the Power button can cause data loss and/or file corruption.

See the following table for details on using the Power button.

37

If system is

Press Power button To

Off (amber LED on) Momentarily (< 1 sec) Start the system
Shut down (Restart button visible) Momentarily (< 1 sec) Power down the system

After you complete Setup and start the system for the first time, you can start and stop the system
as needed.

To start the operating system:

1. Turn on power to the system. The boot menu displays.

2. Select Windows NT and then press enter.

To log on to the operating system:

1. If the logon dialog does not display, press

CTRL+ALT+DELETE to display it.

2. Type a username and password into the appropriate boxes.

3. If appropriate, type a domain name.

4. Select OK or press

ENTER.

To log off, restart, shut down, or power down the system:

1. Go to Start/Shut Down.

2. To log off the operating system, click Close all programs and log in as a different user.

To restart the system, click Restart the computer.
To shut down the system, click Shut down the computer.

3. Click Yes to activate the selected shutdown option.

4. To power down the system with the Restart button visible, press and release the Power button.

After shutting down and turning off power to the system, wait at least 30 seconds before restarting
the system. This allows the power supply to stabilize and the disk drives to stop spinning.

38

If external RAID disk array cabinets are connected to the system, always power on or off the
system as follows:

♦ Turn power on to the InterRAID cabinets first, listen for the audible beep, and then turn on

power to the system base unit.

♦ Turn off power to the system base unit first, and then turn power off to the InterRAID

cabinets. If you turn power off to the InterRAID cabinets first, the RAID controller will read
the drives in those cabinets as dead the next time you turn power on to the system. If this
happens, refer to the Mylex documentation for drive recovery pro cedures.

Observing Operating Precautions

Observe the following precautions when operating the system:
♦ When restarting the system, use the operating system controls instead of turning the power

switch off and on. Use the power switch only when instructed, or as the last alternative for
restarting the system.

♦ Never turn off power to the base unit when the disk access LED is lit.
♦ After turning off power to the base unit, wait at least 30 seconds before turning the power on

again. This allows the power supply to stabilize and the disk drives to stop spinning.

Booting the System from a CD-ROM

You can boot the system from a bootable CD-ROM if needed. However, you cannot set the

system’s SCSI CD-ROM drive to be the permanent boot device.

NOTE You cannot install Windows NT 4.0 by booting from the Windows NT 4.0 CD-ROM,

which contains the wrong SCSI controller driver. You must use the Setup diskettes
to install Windows NT 4.0.

To boot the system from a bootable CD-ROM:

1. Insert the bootable CD-ROM in the system’s CD-ROM drive.

2. Restart the system.

3. As the system boots -- for example, during the memory test or when the Intergraph Computer

Systems logo displays -- press

NOTE You must press ESC to ensure the system’s CD-ROM drive displays as a boot device.

The system’s SCSI CD-ROM drive does not display in the BIOS Setup program as a
boot device.

4. When a pop-up window displays a list of the system’s boot devices, use the arrow keys to

highlight the SCSI CD-ROM drive, and then press

NOTE Do not select the ATAPI CD-ROM drive.

ESC.

ENTER.

Using the Keyboard

NOTE If you use a concentrator to connect several systems to a single keyboard, mouse,

and monitor, you may not have purchased a keyboard with each system.

The system’s keyboard includes the following features:

39

♦ 104 standard keys, including special application function keys (

F1 through F12), arrow keys

for moving the cursor, and numeric keys in a keypad.

♦ Windows keys at the bottom, for use with the Windows NT and Windows 95 operating

system. Pressing either Windows Logo key displays the operating system Start menu.
Pressing the Application Logo key displays an application-specific pop-up menu.

Some keyboard keys have speci al functions, as follows:

Key

ESC Usually assigned to an application-specific function; often used to exit.
PRINT SCRN Depending on the application in use, prints the displayed screen to a printer.
SCROLL LOC K Prevents the screen from scrolling.
PAUSE Temporarily suspends screen scrolling or some operations.
CAPS LOCK Types all letters as capitals.
NUM LOCK Activates the numeric keypad.
CTRL Used with another key for application-specific functions.
ALT Used with another key for application-specific functions.
DELETE Deletes characters.

Function

You can use the Windows Logo keys in combination with other keys to perform certain operating
system functions, as follows:

Windows Logo Key Combination

Action

Windows Logo + F1 Display a pop-up menu for the selected object
Windows Logo +
Windows Logo +
Windows Logo +
Windows Logo +
Windows Logo +
SHIFT + Windows Logo +
Windows Logo +
Windows Logo +

TAB Activate the next button on the taskbar
E Run Explorer
F Run Find Document
CTRL + F Run Find Computer
M Minimize all

M Undo Minimize all
R Display the Run dialog
PAUSE/BREAK Perform a system function

40

Using the Mouse

The system’s mouse is a PS/2-compatible tracking device that controls the movement and
positioning of the pointer (or cursor) displayed on the screen in a graphical display environment.
The basic techniques for using the mouse are as follows:

Action

Point Move the mouse to point to your selection on the screen.
Click Press and release the left mouse button once.
Double-click Press and release the left mouse button twice.
Drag Press and hold the left mouse button, then move the mouse. Release the button

Right click Press and release the right mouse button once.
Scroll On a wheel mouse, move the wheel back and forth to scroll in an application.

To use the mouse, make sure it is properly connected to the system. Place the mouse on a clean,
flat surface, such as a desktop or a mouse pad. Move the mouse across the flat surface to move the
pointer across the screen.

If your system was delivered with a wheel mouse, you can find information on using it by right­clicking the mouse icon in the taskbar tray, or by going to Start/Settings/Control Panel/Mouse and
clicking Help in the toolbar.

Description

when you finish dragging your selection to a new location.

Using the Floppy Disk Drive

The system’s floppy disk drive occupies a 3.5-inch external peripheral device bay, and is
accessible through a 3.5-inch slot on the front of the base unit. The drive accepts standar d 3.5-inch
720 KB and 1.44 MB diskettes.

Follow these guidelines to use the floppy disk drive:
♦ To insert a diskette into the drive, position the diskette so the arrow embossed on the diskette

faces up. Slide the diskette into the floppy disk slot, and push it into the drive until it clicks
into place and the eject button next to the slot pops out.

♦ Before removing a diskette, ensure the drive LED is not lit. The LED lights green to indicate

floppy disk drive activity.

♦ Remove the diskette by pushing the eject button adjacent to the floppy disk slot, and then

pulling the diskette out of the drive.

♦ To protect the data on a diskette from being overwritten or erased, slide the write-protect tab

on the diskette toward the diskette edge until it snaps into place. To write data to a diskette,
ensure the write-protect opening is covered.

41

Floppy Disk Drive

Using the CD-ROM Drive

The system’s CD-ROM drive occupies a 5.25-inch external peripheral device bay, and is
accessible through a tray or a slot at the front of the base unit. The drive supports software
ejection of discs and has an external amplified headphone jack.

To use the CD-ROM drive:

CD-ROM Drive

♦ To insert a disc into a tray-load CD-ROM drive, press the eject button to extend the tray.

Place the disc, printed side up, in the tray and press the eject button to load the disc.

♦ To insert a disc into a slot-load CD-ROM drive, insert the disc, printed sid e up, into the slot.
♦ To eject a disc from the CD-ROM drive, press the eject button adjacent to the CD-ROM drive

slot or tray. If the software application being used prevents the disc from ejecting, run the
proper application command to eject the disc.

♦ The media player application program(s) included with the operating system allows you to

listen to audio compact discs. Insert an audio compact disc, printed side up, into the
CD-ROM drive and start the media player application. Adjust the volume using the operating
system’s sound control programs. You can connect headphones to the headphone port on the
CD-ROM drive.

42

Understanding Removable Disk Drive LEDs

Light-emitting diodes (LEDs) visible behind the disk drive bay door help you determine removable
disk drive activity and status at a glance. There are two LEDs for each disk drive, for a total of
eight removable disk drive LEDs.

Removable Disk Drive LEDs

The right LED above each removable disk drive flashes to show disk activity.

The left LED functions only when a SCSI Activity Fault-Tolerant Enclosure (SAF-TE) card is
installed on the disk drive backplane, and the backplane is connected to a SAF-TE compliant SCSI
or RAID controller.

On a system with RAID disk drives, an optional SAF-TE card monitors the status of RAID disk
drives. The SAF-TE card causes the left LED above each disk drive to indicate RAID disk drive
status as follows:

Left LED Activity

Off No error
Steady on Disk drive rebuild stopped or disk drive is faulty
Steady blink (approx. 1 per second) Disk drive rebuild in progress
Fast steady blink (approx. 3 per second) Disk drive identification in progress
4 fast blinks, pause (repeats) Disk drive experienced a predicted fault
2 fast blinks, pause (repeats) Disk drive is a hot spare

To administer the RAID disk drives and the SAF-TE card, use the Mylex RAID configuration
utility as described in the Mylex documentation delivered with the system.

Disk Drive Status

Using InterSite Programs

Depending on its configuration, your system shipped with some or all of the following InterSite
programs installed:

♦ InterSite Welcome provides tools to ensure that your system is fully ready for use. See

InterSite Welcome for more information.

♦ InterSite Version Manager is a tool for creating system software backup diskettes, and for

updating device drivers and other system software products installed on the system.

♦ InterSite Watchdog is a system-monitoring tool with remote monitoring capabilities. You can

use it to monitor other workstations and se rvers also running Windows NT .

♦ InterSite Hardware Monitor is an easy-to-use interface to instrumentation data measured by

sensors inside the computer. Event information is reported to the Windows NT Event Log and
displayed graphically.

♦ InterSite DMI Console gives easy access to the system’s status and configuration information.

DMI Console works with the Desktop Management Interface (DMI), a technology standard
that enables the effective management of computers.

♦ InterSite SMART Disk Driver is a kernel-level driver that supports self-monitoring, analysis,

and reporting tec hnology (SMART).

43

♦ InterSite Diskeeper Lite helps you keep disk fragmentation to a minimum, improving file

creation and access times and system performance.

NOTE Hardware Monitor, DMI Console, and SMART Disk Driver are not delivered on

StudioZ GT for SOFTIMAGE|DS systems because they interrupt video streaming and
cause dropped frames.

From the operating system Start menu, go to Programs/InterSite to find the InterSite programs on
your system. See the online Help for each InterSite program for more information on how to use
the program.

Using Hardware Security Features

The system has security features designed to help prevent unauthorized tampering with the internal
components.

♦ A tamper-indicating Intergraph Computer Systems Factory Quality Seal is affixed to the base

unit, overlapping the top cover and the back of the unit. The seal is your assurance that the
unit has not been opened since it left the factory. When removed, the word “VOID” appears
on the seal. Removing the seal d oes not void your warranty.

♦ A key lock secures access to the disk drives in the disk drive bay.

44

Finding Part and Serial Numbers

The system’s part number is on a label affixed to the back of the chassis. The system’s serial
number is on one label affixed to the back of the chassis, and on another label affixed to the
system’s top cover.

Cleaning the System

CAUTION Turn off power to the system before cleaning the exterior surfaces, the mouse, or the

keyboard. Do not clean the CD-ROM drive.

Follow these guidelines for cleaning the system:

Item

Mouse On the bottom of the mouse, a retaining ring holds the tracking ball in place.

Keyboard Dust with a dry cloth. Aerosol cleaners are commercially available to remove

Exterior Surfaces Clean the exterior surfaces of the base unit and the monitor screen with a mild

How To Clean

Remove the ring and turn the mouse over; the tracking ball will fall out. Blow
gently into the opening. Clean the tracking ball and rollers with a cotton swab
and alcohol. Replace the tracking ball and the retaining ring.

the dust between the keys of the keyboard. Never allow moisture on the
keyboard or the surface beneath the keys.

cleaning detergent and a clean cloth.

5 Configuring the BIOS

The BIOS Setup program is used to configure the system’s basic input/output system (BIOS). The
BIOS is used to configure the system board and CPU, and to provide hardware information to the
operating system.

BIOS Overview.............................................................................................................................. 46

Starting BIOS Setup....................................................................................................................... 46

Main Screen.................................................................................................................................... 47

System Time.....................................................................................................................47

System Date......................................................................................................................47

Legacy Diskette A or B.................................................................................................... 48

Large Disk Access Mode................................................................................................. 48

Keyboard Features ........................................................................................................... 48

PS/2 Mouse......................................................................................................................49

System Memory ............................................................................................................... 49

Extended Memory............................................................................................................ 49

Memory Cache................................................................................................................. 49

Advanced Screen............................................................................................................................ 50

Plug & Play O/S............................................................................................................... 50

Chipset Configuration...................................................................................................... 50

AGP Configuration.......................................................................................................... 50

Memory Options.............................................................................................................. 51

System Error Options....................................................................................................... 52

Parity Error Options......................................................................................................... 52

L2 Cache ECC Mode....................................................................................................... 53

INIT # Upon Shutdown Cycle.......................................................................................... 53

PCI Configuration............................................................................................................ 53

I/O Device Configuration................................................................................................. 56

Boot................................................................................................................................................ 57

Floppy Check................................................................................................................... 57

Summary Screen............................................................................................................... 58

Boot Device Priority ........................................................................................................ 58

Hard Drive........................................................................................................................ 58

QuietBoot......................................................................................................................... 58

Multiboot.......................................................................................................................... 58

Security........................................................................................................................................... 58

Set Supervisor Password.................................................................................................. 59

Set User Password............................................................................................................ 59

Password on Boot............................................................................................................. 59

Exit Screen ..................................................................................................................................... 59

Updating the System BIOS............................................................................................................. 60

45

46

BIOS Overview

The system’s basic input/output system (BIOS) records basic system operating parameters, such as
the amount of memory, the boot sequence, and the type of video display. The operating
parameters are set in the BIOS before shipment. The BIOS is stored in flash erasable­programmable memory (EPROM) on the system board, and reads the system parameters in the
system’s complementary metal-oxide semiconductor (CMOS) random-access memory (RAM).
When you power off the system, a battery provides power to CMOS RAM to retain the operating
parameters. Each time you power on the system, the BIOS uses stored parameters to configure the
system.

The BIOS Setup program, which is also stored in the flash EPROM on the system board, allows
you to manually change the system operating parameters. The BIOS Setup program can also be
accessed by the user during the system’s power-on self-test (POST).

Starting BIOS Setup

To start BIOS Setup:

1. Restart the system. When the system is started, an Intergraph Computer Systems logo

displays.

2. Press the

NOTE You can set a password to prevent unauthorized users from accessing BIOS Setup.

While using BIOS Setup, remember these tips:

♦ To move between screens in BIOS Setup, press the right and left arrow keys.
♦ To move between options on a screen, press the up and down arrow keys.
♦ To configure a BIOS setting, use one of the following methods:

− Highlight the setting, and press

− Highlight the setting, and use the plus or minus keys to increase or decrease its value.
♦ When you are in a menu in BIOS Setup, press
♦ When you are ready to exit BIOS Setup, use the Save Changes and Exit option to exit and

save your BIOS settings.

F2 key to start Phoenix B IOS Setup.

See “Features Screen” in this chapter.

ENTER to display a list of possible values. Use the up and

down arrow keys to select a value, and then press

ESC to exit.

ENTER again to select it.

BIOS Setup has five primary configuration screens (listed across the top of the screen):

♦ Main
♦ Advanced
♦ Boot
♦ Security
♦ Exit

Each of these screens is described in the remaining sections of this chapter.

Main Screen

To access the Main screen, use the arrow keys to highlight Main on the BIOS Setup main menu.
The Main screen displays. This screen is used for configuring the following system information:

♦ System time and system date
♦ Legacy diskette A and B
♦ Primary/secondary master

47

♦ Disk access mode
♦ Keyboard features
♦ PS/2 mouse functionality
♦ System memory

This section explains how to configure each of these parameters. To move between the
parameters, use the up and down arrow (↑ and ↓) keys.

System Time

To set the system time, use TAB to move the prompt and select a field (hours, minutes, or seconds).
Use the plus key (+) to increase the number; use the minus key (-) to decrease the number. To
select a previous field, press

System Date

To set the system date, highlight the System Date field, and then use TAB to select a field. Use the
plus and minus keys as described above to set the date. To select a previous field, press

SHIFT+TAB.

SHIFT+TAB.

48

Legacy Diskette A or B

To configure a floppy disk drive that has been added to or removed from your computer, highlight
the desired drive. Use the plus or minus keys to change the setting until it matches the installed
floppy drive. The BIOS supports 2.88 MB 3.5-inch, 1.44/1.25 MB 3.5-inch, 1.2 MB 5.25-inch,
720 KB 3.5-inch, and 360 KB 5.25-inch floppy drives. The default settings are 1.44 MB/1.25 MB

3.5-inch (for Diskette A) and Disabled (for Diskette B).

NOTE The 1.25 MB setting uses a 1024 byte/sector Japanese media format.

Large Disk Access Mode

If you are using a DOS operating system (MS-DOS, Windows NT, Windows 95, Novell DO S or
PC-DOS), set the disk access mode to DOS (default). If you are using a different operating
system, set this parameter to Other. Different operating systems require different settings. If you
are installing new software and the drive fails, change the selection and retry.

NOTE Change this setting only prior to formatting the system disk. Erratic system behavior

or file corruption can occur if this setting is changed during normal system drive use.

Keyboard Features

This parameter displays a submenu of options for configuring the features of the keyboard. Press

ENTER to display the option menu.

Numlock

This option specifies the power-on state of the

NUM LOCK key. The default setting is Auto. Other

settings are On and Off.

Key Click

This option enables or disables key clicks. The d e fault setting is Disab led.

Auto-repeat Rate

This option configures the key repeat rate. Select from a range of 2 - 30 repeats/second. The
default setting is 30 repeats/second.

Auto-repeat Delay

This option configures the delay before keys start repeating. Select from a range of 1/4 to 1
second. The default setting is 1/2 second.

PS/2 Mouse

When disabled, this option prevents an installed PS/2 mouse from functioning, and releases IRQ

12. Set this parameter to Auto-Detect (default) to allow the system to determine whether or not to
enable or disable the mouse.

System Memory

This option displays the amount of memory in the system. This option is not user-configurable.

Extended Memory

This option displays the amount of extended memory in the system. This option is not user­configurable.

Memory Cache

This option configures the state of the P6 memory cache. Enabling cache saves CPU time and can
improve performance by storing the most recently accessed data in a special storage area of static
RAM (SRAM). Before accessing regular memory, the CPU first accesses the cache. Select this
option and press enter to display the Memory Cache submenu:

49

Cache System BIOS Area

This option controls caching of the system BIOS area. The available settings are Write Protect or
Uncached. The default setting is Write Protect.

Cache Video BIOS Area

This option controls caching of the video BIOS area. The available settings are Write Protect or
Uncached. The default setting is Write Protect.

Cache Base 0-512K, Cache Base 512K - 640K

This option controls caching of the specified block of base memory. The available settings are
Write Back (caches data and writes it to memory), Write Through (writes data immediately to
memory), or Write Protect (does not allow data to be written to memory). The default setting is
Write Back.

Cache Extended Memory Area

This option controls caching of memory above 1MB. The available settings are Write Back, Write
Through, or Write Protect. The default setting is Write Ba c k.

50

Cache A000 - AFFF, Cache B000 - BFFF

These options determine how to configure the specified block of memory. The default setting is
Disabled.

Cache C

These options control the caching of shadow memory in the specified region. The default setting
is Disabled.

xxx

- E

xxx

Advanced Screen

The Advanced screen is used to configure the system devices. Use the left and right arrow (← and
→) keys to highlight Advanced on the BIOS Setup main menu. T he Advanced scre en displays.

Plug & Play O/S

When set to Yes, this setting allows your system to work with a Plug and Play operating system,
such as Windows 95 or Windows NT 5.0. The default setting is No.

NOTE This option should be set to No when using Windows 3.1 or Windows NT 4.0.

Chipset Configuration

This option displays a submenu of options for configuring the chipset features. Press ENTER to
display the submenu.

AGP Configuration

This option displays a submenu of options for co nfiguring the Advanced Graphics Port (AGP )
features. Press

AGP Aperture Size

Select the size of the Graphics Aperture for the AGP video device. The aperture is a portion of the
PCI memory address range dedicated for graphics memory address space. Select a value within a
range from 32 MB to 2 GB. The default setting is 256 MB.

AGP GART Cache Trash Protection

When enabled, this option prevents cache entry trashing when there are more than 2 streams being
processed by the CPU bus. The default setting is Enabled.

ENTER to display the submenu.

AGP Grant Pipelining

When this option is disabled, the AGP Arbiter will not perform any pipelining of AGP write
grants. The default setting is Enabled.

Memory Synch CPU-to-AGP Writes

This option causes the chipset to flush the memory write buffers for writes to AGP non­prefetchable regions. The default setting is Enabled.

AGP DRAM Priority

If set, this option sets the priority between the AGP and CPU bus to two (or three) CPU requests
for one AGP request. The default setting is Dynamic.

Memory Options

This option displays a submenu of options for co nfiguring the system memory features. Press

ENTER to display the submenu.

ECC Mode

51

When this option is enabled, correction logic is used on data reads. When disabled, data reads
from DRAM are supplied unaltered to the CPU bus. The default setting is Disabled.

Single Cache ECC

When this option is enabled (default), ECC operations are performed in one CPU bus cloc k. 2
clocks are used when disabled.

Enhanced Page Hit Timing

Enable this option to cause the chipset to drive the CAS# signal one clo c k earlier and reduce the
lead time of a page hit read by one clock. The default setting is Enabled.

Memory Mapped I/O Reg Shadowing

This option enables shadowing of memory-mapped I/O registers between host bridges. The
default setting is Enabled.

Memory Cycle First Address Decode

Disable this option to delay lead clock timing for all memory cycles by 1 clock. The default
setting is Enabled.

52

System Error Options

This option displays a submenu that allows you to configure how system errors are handled. Press

ENTER to display the submenu.

System Error Signal

This option causes system errors to halt the operating system. The default setting is Enabled.

Report Received Master Aborts

When this option is enabled, a system error is generated on receiving a Master Abort on the PCI
bus. The default setting is Enabled.

Report Uncorrectable Errors

When this option is enabled, a system error is generated on detecting an ECC-uncorrectable
memory error. The default setting is Enabled.

Report Bad Address Parity Errors

When this option is enabled, a system error is generated when bad address parity is detected. The
default setting is Enabled.

Report Bad Received Data Parity

When this option is enabled, a system error is generated when parity errors are detected on CPU­to-PCI reads. The default setting is Enabled.

Report Bad Transmit Data Parity

When this option is enabled, a system error is generated when parity errors are detected on CPU­to-PCI writes. The default setting is Enabled.

Report Received Target Aborts

When this option is enabled, a system error is generated on receiving Target Abort on the PCI bus.
The default setting is Enabled.

Parity Error Options

This option displays a submenu of options for co nfiguring how the system handles parity errors.
Press

ENTER to display the submenu.

Parity Error Signal

When this option is enabled, parity errors halt the operating system. The default setting is
Enabled.

Report Receive Data Parity Errors

Enable this option to cause the system to generate parity errors when bad receive data parity is
detected. The default setting is Enabled.

L2 Cache ECC Mode

This option enables the use of correction logic on cache reads. If disabled, data read from cache is
supplied unaltered to the CPU. The de fault setting is Disab led.

INIT # Upon Shutdown Cycle

When enabled, the chipset asserts INIT# upon receiving a shutdown command. The default setting
is Enabled.

PCI Configuration

53

Use this option to display a submenu with options for configuring IRQs for legacy ISA devices:

PCI Device, Embedded SCSI A

This option displays choices for configuring the features of embedded SCSI device A.

Entry
Onboard LVD SCSI

Controller
Option ROM Scan
Enable Master

Latency Timer

PCI INTA IRQ Mapping

Description

Controls whether or not the system activates the embedded PCI
device. The default setting is Enabled.

Initializes device expansion ROM. The default setting is Enabled.
Enables the selected device as a PCI bus master. The default

setting is Enabled.
Sets the minimum guaranteed time slice allotted for the bust

master in units of PCI bus clocks. The default setting is 0040H.
Devices can use hardware interrupts called IRQs. A PCI device

cannot use IRQs that are already in use by ISA devices. Use Auto
only if no ISA legacy cards are installed. The default setting is
Auto-select.

54

PCI Device, Embedded SCSI B

This option displays choices for configuring the features of embedded SCSI device B.

Entry
Onboard Ultra SCSI

Controller
Option ROM Scan
Enable Master

Description

Controls whether or not the system activates the embedded PCI
device. The default setting is Enabled.

Initializes device expansion ROM. The default setting is Enabled.
Enables the selected device as a PCI bus master. The default setting

is Enabled.

Latency Timer

Sets the minimum guaranteed time slice allotted for the bust master
in units of PCI bus clocks. The default setting is 0040H.

PCI INTA IRQ Mapping

Devices can use hardware interrupts called IRQs. A PCI device
cannot use IRQs that are already in use by ISA devices. Use Auto
only if no ISA legacy cards are installed. The default setting is
Auto-select.

PCI Device, Embedded NIC

This option displays choices for configuring the features of the embedded Network Information
Card (NIC).

Entry
Onboard Ethernet

Controller
Option ROM Scan
Enable Master

Description

Controls whether or not the system activates the embedded PCI
device. The default setting is Enabled.

Initializes device expansion ROM. The default setting is Enabled.
Enables the selected device as a PCI bus master. The default

setting is Enabled.

Latency Timer

Sets the minimum guaranteed time slice allotted for the bust master
in units of PCI bus clocks. The default setting is 0040H.

PCI INTA IRQ Mapping

Devices can use hardware interrupts called IRQs. A PCI device
cannot use IRQs that are already in use by ISA or EISA devices.
Use Auto only if no ISA or EISA legacy cards are installed. The
default setting is Auto-select.

PCI Device, Embedded Audio

This option displays choices for configuring the features of the embedded Audio device.

55

Entry
Onboard Sound

Controller
Enable Master

Description

Controls whether or not the system activates the embedded PCI
device. The default setting is Enabled.

Enables the selected device as a PCI bus master. The default setting
is Enabled.

Latency Timer

Sets the minimum guaranteed time slice allotted for the bust master in
units of PCI bus clocks. The default setting is 0040H.

PCI INTA IRQ
Mapping

Devices can use hardware interrupts called IRQs. A PCI device
cannot use IRQs that are already in use by ISA devices. Use Auto
only if no ISA legacy cards are installed. The default setting is Auto­select.

AGP Device

This option displays additional options for configuring the features of the AGP device.

Entry
AGP Controller

Description

Controls whether or not the system activates the embedded PCI
device. The default setting is Enabled.

Option ROM Scan
Enable Master

Initializes device expansion ROM. The default setting is Enabled.
Enables the selected device as a PCI bus master. The default

setting is Enabled.

Latency Timer

Sets the minimum guaranteed time slice allotted for the bust master
in units of PCI bus clocks. The default setting is 0040H.

PCI INTA IRQ Mapping

Devices can use hardware interrupts called IRQs. A PCI device
cannot use IRQs that are already in use by ISA devices. Use Auto
only if no ISA legacy cards are installed. The default setting is
Auto-select.

56

PCI Device, Slot x

These options display additional options for configuring the features of the PCI slots.

Entry
Option ROM Scan

Enable Master

Description

Initializes device expansion ROM. The default setting is Enabled.
Enables the selected device as a PCI bus master. The default

setting is Enabled.

Latency Timer

Sets the minimum guaranteed time slice allotted for the bust master
in units of PCI bus clocks. The default setting is 0040H.

PCI INTA IRQ Mapping

Devices can use hardware interrupts called IRQs. A PCI device
cannot use IRQs that are already in use by ISA devices. Use Auto
only if no ISA legacy cards are installed. The default setting is
Auto-select.

USB

When this option is enabled BIOS Setup initializes USB resources. The default setting is
Disabled.

ISA Graphics Device Installed

A PCI device may require information on whether ISA graphics are installed on the system in
order to enable the device to function correctly. The default setting is No.

PCI/PnP ISA UMB Region Exclusion

This option reserves specific upper memory blocks for use by ISA devices. Press the up or down
arrow keys to highlight the memory block, and then use the plus or minus keys to reserve it.

PCI/PnP IRQ Exclusion

This option reserves specific IRQs for use by ISA devices. Press the up or down arrow keys to
select the IRQ, and then use the plus or minus keys to reserve it. Available IRQs are 3, 4, 5, 7, and

10.

I/O Device Configuration

Use this option to display additional setup menus for configuring peripheral devices. Fo r example,
you may want to configure a serial port for a specific modem. Press
Integrated Po rts submenu. The submenu provides the following options:

ENTER to display the

Serial Port A/B

These options configure the operation of the serial ports. Select Disable (to disable the selected
port), Enable (to allow user configuration of the selected port), Auto (to enable BIOS or OS
configuration) or OS Controlled (displayed when the operating system controls the configuration).
The default setting is Auto.

Parallel Port

This option configures the operation of the parallel por t. Select Disable (to disable the selected
port), Enable (to allow user configuration of the selected port), Auto (to enable BIOS or OS
configuration) or OS Controlled (displayed when the operating system controls the configuration).
The default setting is Auto.

Mode

The parallel port may be set for Output Only (AT), Bi-directional (PS/2), Extended Capabilities
Port (ECP), or Enhanced Parallel Port (EPP). The default setting is Bi-directional.

Floppy Disk Controller

57

This option configures the operation of the floppy disk controller. Select Disabled (no
configuration), Enabled (allows user configuration), Auto (to enable the BIOS or OS to set the
configuration), or OS Controlled (displayed when the operating system controls the configuration).
The default setting is Enabled.

Base I/O Address

When the floppy disk controller is enabled, this option selects the base I/O address for the
controller. The available settings are Primary or Secondary. The default setting is Primary.

Boot

The Boot Screen allows you to configure the boot configuration. To access this screen, use the
arrow keys to highlight Boot on the BIOS Setup main menu.

Floppy Check

This option verifies the floppy type when the system boots. Disable this option to speed up the
boot process. The default setting is Disabled.

58

Summary Screen

This option displays the current system configuration when the system boots. The default setting is
Enabled.

Boot Device Priority

This option specifies the search order for the different types of boot devices. Select a device from
the list, and press the plus or minus keys to move the device up or down in the list. The default
order is: Removable, Hard Drive, ATAPI CD-ROM Drive, and Network Boot.

Hard Drive

This option causes the system to attempt to boot to the operating system from the first hard drive
on the list. If no operating system is found, the system tries the next drive on the list until the
operating system is located. The default setting is Bootable Add-in Card.

QuietBoot

When disabled, this selection displays the system diagnostics screen during boot up. When
enabled, the system logo screen displays in place of the system diagnostics screen. The default
setting is Enabled.

Multiboot

Use this option to display additional setup menus to configure system boot devices. Press ENTER
to display the multiboot submenu. This submenu provides the following options:

Hard Drive

Selecting this option tells the system to boot from the system’s hard disk drive only.

Removable Devices

Selecting this option causes the system to boot from the specified order. To change the order,
highlight an option and use the plus or minus keys to move the option up o r down in the list.

Security

Use this selection for additional setup menus to control the security functions of the system. To
enable the security feature, highlight this option and press

ENTER to display a submenu.

Set Supervisor Password

This selection controls access to the BIOS Setup utility. Press the ENTER key to display the
Supervisor Password submenu. Type the password, and press the
password and press the
password to nothing (pressing the

WARNING If you forget the Supervisor Password, it cannot be disabled without clearing

the CMOS.

ENTER key again. The password may be disabled by setting the new

Set User Password

This setting controls access to the BIOS Setup utility. Follow the same procedure used to set the
Supervisor Password.

NOTE When a password is entered, it is saved immediately. All other changes may still be

discarded (see “Exit Screen” in this chapter).

Password on Boot

When this setting is enabled, the system requires a password upon starting up. Either the
Supervisor or User Password may be entered. The default setting is Disabled.

59

ENTER key. Retype the

ENTER key without first typing a password).

Exit Screen

When you are finished configuring the BIOS, use the arrow keys to highlight the Exit option on the
BIOS Setup main menu. The Exit screen displays.

Choose one of the following exit options. To move between the Exit options, use the up and down
arrow keys (↑ and ↓):

Entry
Exit Saving Changes

Exit Discarding Changes

Load Setup Defaults
Discard Changes
Save Changes

To save your changes and restart the computer, choose Exit Saving Changes.

Description

Saves the changes you have made, exits the BIOS, and restarts the
system to make these changes take effect.

Leaves the previous BIOS settings intact, exits the BIOS, and
restarts the system.

Returns the BIOS parameters to their original default settings.
Discards any changes you have made, but does not exit the BIOS.
Saves any changes you have made, but do es not exit the BIOS.

60

Updating the System BIOS

The system’s BIOS can be reprogrammed using a BIOS file. You can update the BIOS by
following the steps below:

3. Download the appropriate BIOS file from Intergraph’s BBS, or from the Support pages on the

World Wide Web (http://www.intergraph.com/ics/).

4. Extract the BIOS file to a bootable MS-DOS 6.X diskette.

5. Reboot your system with the MS-DOS 6.X diskette in the floppy drive. To make sure a clean

DOS environment is loaded, press the
displayed. After the system has restarted, the cursor displays the A:> prompt.

F5 key while the message Starting MS-DOS is

6. Now you can run the

README.TXT file included with the BIOS update for detailed instructions.

FLASHPROG utility from the bootable floppy disk. Refer to the

7. After the update process has completed and the system reboots, verify that the new BIOS

version appears onscreen.

6 Troubleshooting

Use this chapter to identify and resolve common basic system problems.

Checking the System ...................................................................................................................... 62

System Power................................................................................................................................. 62

System Boot....................................................................................................................................63

Video.............................................................................................................................................. 65

Audio.............................................................................................................................................. 66

Network.......................................................................................................................................... 66

Peripheral Drive Errors .................................................................................................................. 66

Miscellaneous Hardware................................................................................................................ 67

61

62

Checking the System

If your system is not functioning properly, fir st do the following:

♦ Verify the system’s power state and ensure the p ower cord is plugged in properly. See

Chapter 4, “Operating Notes.”

♦ Ensure the power cords and data cables are properly attached from the base unit to the various

peripherals.

♦ Refer to the accessory documentation for troubleshooting help if there are problems with

RAID disk drives, external RAID disk arrays, or other connected peripheral devices.

If you cannot resolve the problem or if the instructions direct you to the Intergraph Computer
Systems Customer Response Center. See the Preface of this document for other information about
contacting Intergraph Computer Systems.

When instructed to open the base unit, see the System Reference delivered with the system for
details on opening the base unit and working with internal components.

System Power

Fails to power on

Reason

Power cord not connected properly. Verify that the power cord is properly connected to the

Power not available at the outlet. Verify power to the outlet has not been interrupted. T e st

Power not available from the AC box
or the UPS.

Internal power cables not connected. Open the base unit and ensure all power cables are

Faulty power cord. Replace power cord.

Solution

power receptacle.

the outlet with a known working appliance.
Verify the AC box or the UPS is connected and operating

properly.

connected properly.

System Boot

Does not boot from the expected boot device

63

Reason

Boot sequence not correctly set. Change the boot sequence. See Chapter 5.
Operating system not on the system drive. Install the operating system as described in Chapter

Series of beeps and error messages display

Message

Refresh Failure Bad memory refresh circuitry on the system board.

Parity Error Parity error in the first 64 KB block of memory.

Base 64 KB Memory Error Memory failure in the first 64 KB. Remove and

Timer Not Operational Memory failure in the first 64 KB, or Timer 1 on

Processor Error The CPU on the system board generated an error.

8042 - Gate A20 Failure The BIOS cannot switch to protected mode. Call

Processor Exception Interrupt The CPU generated an exception interrupt. Call the

Display Memory Read/Write Error The sound controller is faulty. Call the Customer

ROM Checksum Error The ROM checksum value does not match the value

Solution

7.

Explanation and Solution

Remove and reinstall DIMM(s). If error persists,
replace the DIMM(s).

Remove and reinstall DIMM(s). If error persists,
replace DIMM(s).

reinstall the DIMM(s). If error persists, replace the
DIMM(s).

the system board is not functioning. Call the
Customer Response Center.

Call the Customer Response Center.

the Customer Response Center.

Customer Response Center.

Response Center.

encoded in the BIOS. Call the Customer Response
Center.

CMOS Shutdown Register Read/Write
Error

Cache Error/External Cache Bad The external cache is faulty. Call the Customer

The shutdown register for CMOS RAM failed. Call
the Customer Response Center.

Response Center.

64

Does not boot from drive A: (floppy disk drive) or other expected boot device

Reason

Corrupt boot disk, or boot disk does not have
correct boot utilities.

The boot sequence may be set to C, A, in which

Solution

Replace the bootable diskette with a known
working diskette.

Change the boot sequence.
case the machine will not boot from A if there
is an operating system on C.

The BIOS is corrupted. Load a new BIOS to the system’s flash

EPROM. See Chapter 5.

Floppy disk drive is not recognized

Reason

Solution

BIOS is not configured properly. Configure the Floppy A and B parameters to the required

settings in BIOS Setup. Refer to Chapter 5.
Power cable is not attached. Ensure the floppy drive power cable is properly attached.
Floppy data cable is not attached. Ensure the floppy data cable is properly attached to the

floppy drive and to the system board.

System hard disk drive is not recognized

Reason

Solution

Hard disk drive power cable not attached. Open the base unit and ensure power cable is

properly attached. See the System Reference.

Hard disk drive SCSI cable not attached. Open the base unit. Ensure the SCSI cable is

properly attached at both ends. See the System
Reference.

SCSI termination is enabled on the hard disk
drive you installed.

Disable the SCSI termination. See the
documentation with the hard disk drive.

Some viruses cause the system to not
recognize hard disk drives.

Run a virus scan program that checks the Master
Boot Record. Clear any viruses detected by the
program.

CD-ROM drive is not recognized

65

Video

Reason

CD-ROM drive power cable not attached. Open the base unit and ensure power cable is

CD-ROM EIDE drive cable not attached. Open the base unit and ensure cable is properly

Total amount of memory does not display

Reason

Faulty DIMM(s). Identify faulty DIMM(s) by swapping DIMM(s)

DIMM(s) not properly seated into
socket(s).

I/O Card parity error message displays

Reason

Faulty option board is installed in ISA slot. Remove ISA board, then restart the system. See the

Solution

properly attached. See the System Reference.

attached. See the System Reference.

Solution

until the faulty one is found. See the System
Reference.

Ensure DIMM(s) are properly installed. See the
System Reference.

Solution

System Reference.

System is powered on, but screen remains blank

Reason

Monitor not powered on. Turn on power to the monitor.
Monitor power cord not connected. Connect monitor power cord to AC outlet and

Video cable not properly installed. Ensure video cable is connected to monitor and

Graphics card not seated properly. Open the base unit and re-seat graphics card. See

Selected resolution is not supported by the
monitor.

Improper video display driver installed. See graphics card documentation and

Solution

monitor.

system video out connector.

the System Reference.
Select a supported resolution. See the graphics card

documentation and
details.

file for instructions; install a valid driver.

README.TXT file for resolution

README.TXT

66

Audio

No sound can be heard

Reason

Volume of speakers is low or off. Adjust volume up.
Speaker cable is not properly connected. Verify cable connection.
Volume is turned off in the Volume Control

program.
Headphones are plugged into the system. Unplug the headphones.

Network

Cannot connect to other systems on LAN

Reason

Ethernet cable disconnected. Reconnect Ethernet cable and ensure proper connection. If

Incorrect software configuration. Notify your System Administrator.

Cannot plot to network printer or plotter on LAN

Reason

Network cable disconnected. Reconnect network cable, ensure proper

Printer or plotter not added to Print Manager
on your system.

Plot node does not recognize your system. Notify your System Administrator.

Solution

Double-click the speaker icon in the taskbar tray
and increase the master volume.

Solution

cable is properly connected, notify your System
Administrator.

Solution

connection.
Notify your System Administrator.

Peripheral Drive Errors

CD-ROM drive LED does not light when system power is on

Reason

CD-ROM drive power cable or data cable not
attached.

Solution

Open the base unit and ensure power cable and
data cable are properly attached. See the System
Reference.

Floppy disk drive LED does not light when system power is on

67

Reason

The drive’s power cable or data cable is not
attached.

Miscellaneous Hardware

“Battery voltage low” message displays

Reason

Lithium battery voltage on the system board
is low.

System loses BIOS configuration information

Reason

Lithium battery voltage on the system board is
low. The system also displays a "battery voltage
low" message during the system boot.

One or more RAID controllers is not recognized

Reason

Message displays, Host adapter at
baseport dc90h is not responding.

RAID controller firmware has been corrupted. Call the Customer Response Center.

Solution

Open the base unit and ensure power cable and
data cable are properly attached.

Solution

Replace the battery on the system board.

Solution

Replace the lithium battery on the system
board.

Solution

Remove the RAID controller and reinstall it
into the same slot, ensuring it is completely
connected into the slot.

DMA bus timeout message displays

Reason

Failure in DMA bus logic has occurred. Call the Customer Response Center.

“Invalid configuration information for SLOT XX” message displays

Reason

System is not properly configured to recognize
the new ISA option card.

Solution

Solution

Use BIOS Setup to reserve system resources
for the ISA card. Refer to Chapter 5.

68

7 Reinstalling System Software

Follow the instructions in this chapter only if you need to reinstall the operating system and
associated system software on your GT RAX system. Before you reinstall the software, ensure that
you read and understand this entire chapter.

Before You Begin........................................................................................................................... 70

System Software Products....................................................................................................... ....... 70

Installing Windows NT Workstation 4.0........................................................................................ 72

Configuring the Sound Driver.......................................................................................... 73

Updating the Operating System...................................................................................................... 74

69

70

Before You Begin

Have the following items available:

♦ The information that you recorded in Chapter 2, “Setting Up the Software.”
♦ Operating system software CD-ROM, Service Pack CD-ROM, associated diskettes, and

documentation. Make sure you have the Setup diskettes delivered with the operating system.

♦ Backup diskettes you created according to instructions in Chapter 2, “Setting Up the

Software.” You can also create backup diskettes by inserting the Intergraph System CD-ROM
into any computer running Windo ws NT, Windows 95, or Windows 98 and running InterSite
Version Manager. Create backup diskettes for the system software listed in Version Manager;
see “System Software Products” in this chapter for more information.

♦ Backup diskettes or software CD-ROMs and documentation delivered with any expansion

cards or additional peripheral devices purchased from Intergraph Computer Systems.

♦ The Late-Breaking News document delivered with the system, if applicable.

You can find the system software on backup diskettes that you created, on the Intergraph System
CD, on diskettes provided by Intergraph Computer Systems, or on the operating system CD-ROM.
If you did not create backup diskettes of drivers or other system software products, you can create
them from the Intergraph System CD as described previously. System software is also probably
available on the operating system CD-ROM, or on backup diskettes or software CD-ROMs
delivered with expansion cards.

NOTE You must install certain drivers from backup or other diskettes. The correct driver

versions may not be on the operating system CD-ROM. If a driver version is
delivered on backup diskette or in Version Manager, that version should be used
instead of what is available on the operating system CD-ROM.

Driver software is routinely improved and updated. Use InterSite Version Manager, or visit
Intergraph Computer Systems on the World Wide Web and vendor bulletin boards for new and
updated drivers.

Review the Late-Breaking News document delivered with your system for any additional tasks you
may have to perform during reinstallation.

System Software Products

The following table lists drivers and other system software that may be installed on your system,
depending on its configuration. You should be able to find most of these products on the
Intergraph System CD. If a product is not available there, it is delivered on the operating system
software CD-ROM, with an expansion card or an additional peripheral device, or on Intergraph
Computer Systems’ online services.

71

NOTE See the

StudioZ GT for SOFTIMAGE|DS System Guide

for information on reinstalling
system software products on a StudioZ GT for SOFTIMAGE|DS system. All system
software for these systems can be installed from a CD delivered with these systems.

NOTE

DMI, HWMON_GT1, and SMARTDRV are not delivered on StudioZ GT for SOFTIMAGE|DS

systems because they interrupt video streaming and cause dropped frames.

NOTE QFE_NT* is only delivered in Version Manager if QFE update software is needed.

Product Description Delivery

INTENSE4KDRV Intense 3D Wildcat 4000 graphics driver Version Manager
DIGIDTOP Matrox DigiDesktop graphics driver StudioZ GT CD
STUDIOZBURST StudioZ SDI video driver StudioZ GT CD
MSMOUSEDRV IntelliMouse driver StudioZ GT CD
PMOUSE Primax mouse driver Windows NT CD
LMOUSEDRV Logitech wheel mouse driver Version Manager
INTUOSDRV WACOM Intuos tablet driver StudioZ GT CD

3

COM3C90X 3COM 3C90x network driver Version Manager

and diskette

ENSQ1371WNT4 Ensoniq 1371 audio driver Version Manager
KEOPSDRV Merging Technologies Keops audi o driver StudioZ GT CD
SYMSCSI Symb ios SCSI controller driver Version Manager
SYMLVDSCSI Symbios LVDS SCSI driver Version Manager
FC32_QHBA QLogic host bus adapter driver Version Manager
MYLEXPCIDRV Mylex AcceleRAID 250 driver and utilities Version Manager
TEWRTCH Write cache service StudioZ GT CD
WELCOME InterSite Welcome Version Manager
VERMANAGER InterSite Version Manager Version Manager
IM InterSite Manager Version Manager
HWMON_GT1 InterSite Hardware Monitor Version Manager
WATCHDOG InterSite Watchdog Version Manager
DMI_BIOS_DRV Desktop Management Interface (DMI) BIOS driver Version Manager
DMI InterSite DMI Console Version Manager
SMARTDRV InterSite SMART disk driver Version Manager
DKLITE InterSite Diskeeper Lite Version Manager

- Windows NT 4.0 operating system Windows NT CD

- Windows NT 4.0 Service Pack software Service Pack CD

QFE_NT* Quick-Fix Engineering (QFE) update software Version Manager
QFE_SSE Intel SIMD Driver (for Pentium III processor) Online services

72

Product Description Delivery

SYSUTIL System Utilities Diskette
FLASHPROG BIOS and Flash Program Utility Online services

Installing Windows NT Workstation 4.0

Depending on your system’s configuration, you will need some or all of the following system
software during the installation process:

♦ SCSI driver
♦ Fibre Channel host bus adapter driver or RAID controller driver
♦ Graphics driver
♦ Audio driver
♦ Network driver
♦ Mouse driver

Follow the instructions in Start Here to install Windows NT.

Do the following during installation of the operating system:
♦ When prompted, install the 3COM network driver for the on-board 3C918-based PCI adapter

from backup diskette instead of from the operating system software CD-ROM.

♦ When prompted to select a Setup type, select Custom Setup.
♦ On a system with internal SCSI disk drives and a SCSI adapter, press the S key to install the

SCSI adapter driver from backup diskette. Select Other (Requires disk provided by
a hardware manufacturer) from the list and press

SCSI adapter driver into the floppy disk drive, and then press

ENTER. Insert the diskette with the

ENTER.

♦ Specify a driver for the CD-ROM drive by pressing the S key and then selecting IDE CD-ROM

(ATAPI 1.2)/ PCI IDE Controller from the list.

♦ Specify a driver for the optional RAID controller by pressing the S key, selecting Other

(Requires disk provided by a hardware manufacturer) from the list and

pressing
and then press

ENTER. Insert the diskette with the RAID controller driver into the floppy disk drive,

ENTER.

♦ Allow Setup to configure the network only if you have an installed network adapter, and only

if the system is connected to the network.

♦ When prompted, create an Emergency Repair Disk.

Do the following after installation of the operating system:
♦ Install drivers or other system software from any backup diskettes. System software delivered

on backup diskette is usually more current than system software on the operating system CD­ROM. Alternatively, you can install the drivers or other system software fro m the Windows
NT CD-ROM if you do not have them on diskette.

73

♦ If your system has a QLogic Fibre Channel host b us a dapter, run

diskette to install the driver. See the

README.TXT file on the backup diskette for more

SETUP.EXE from the backup

information.

♦ Perform any additional installation and configuration tasks described in the Late-Breaking

News document delivered with your system.

♦ Configure the system as described in Chapter 3, “Configuring the System.”
♦ If your system was running Windows NT 4.0 Service Pac k software, install this software after

installing drivers and other system software, and after installing any application software
products.

♦ Perform any operational changes required for your system as described in Chapter 4,

“Operating Notes.”

Do the following after you install Windows NT Service Pack software:
♦ If you created a Quick-Fix E ngineering (QFE_NT *) b ackup diskette from Version Manager

during any previous initial system configuration, install the QFE update software. See the

README.TXT file on the QFE diskette for more information.

♦ On a system with a Pentium III processor, reinstall Intel’s Streaming SIMD Extension Driver,

delivered in the
for drivers and applications designed to take advantage of it. If

QFE_SSE system software product. This driver increases system performance

QFE_SSE is not on your copy

of the Intergraph System CD-ROM, you can get it from the Support pages on the World Wide
Web (http://www.intergraph.com/ics). See the

README.TXT file delivered with QFE_SSE for

more information.

♦ Complete the additional installation and configuration tasks in this section.

Configuring the Sound Driver

If you reinstall Windows NT and the associated system software and have an MPU-401 device or a
joystick, you must also install the appropriate drivers.

To install a compatible MPU-401 device driver:

1. Click Start, click Settings, and then click Control Panel.

2. Double-click Multimedia and click the Devices tab.

3. Click Add. The Add Driver dialog box displays.

74

4. In the list, click MPU-401 Compatible Driver and click OK. The Install Driver dialog box

displays.

5. Insert the Windows NT operating system installation CD in the CD-ROM drive.

6. Change the drive letter, if needed, to the drive letter of your CD-ROM drive and click OK.

The driver is installed and the Generic MPU-401 dialog box displays.

7. Click OK to accept the default values. An alert box displays.

8. Click Restart Now. The system restarts.

To install a compatible joystick driver:

1. Click Start, click Settings, and then click Control Panel.

2. Double-click Multimedia and click the Devices tab.

3. Click Add. The Add Driver dialog box displays.

4. In the list, click Unlisted or Updated Driver and click OK. The Install Driver dialog box

displays.

5. Insert the Windows NT operating system installation CD in the CD-ROM drive.

6. Type \

DRVLIB\MULTIMED\JOYSTICK\X86 in the Path text box and click OK. The driver is

installed.

7. Restart the system.

Updating the Operating System

Microsoft Service Packs and Service Releases contain the latest improvements and system fixes for
Microsoft operating systems. Service Packs and Releases are created by Microsoft for post-release

support. You can obtain them from Microsoft’s World Wide Web and FTP sites free of charge.

CAUTION If Intergraph provides a Service Pack or Service Release through the IBBS or with a

product or system, it has been certified against Intergraph hardware as described in
the announcement of its availability. If you obtain a Service Pack or Service Release
from any other source, be aware that it may not be certified against your Intergraph
hardware.

Returned Goods Authorization (RGA) Form

Date Returned Base Serial No.

(On white bar code sticker on back of base unit)

RGA No.
From Customer Name

Customer Contact Phone
Mail Address

Reason for Return

(From Intergraph Customer Response Center)

NOTE All returned equipment MUST be shipped in original Intergraph packaging to obtain warranty

service.

WARNING Back up disk drives before returning equipment. Intergraph is not responsible for data

lost in shipping or repair process.

Warranty Procedure

Some malfunctioning equipment cannot be repaired in the field, and you must return it to Intergraph for
repair. Follow these steps to obtain a Returned Goods Authorization (RGA) log number and return the
malfunctioning equipment.

1. Determine the serial number of the system. The serial number is located on the white bar code

identification label on the back of the base unit.

2. Call the Intergraph Customer Response Center at 1-800-633-7248, and identify your call to the

operator as a Warranty Call. After giving the operator the serial number of the system, you will be
assigned a RGA log number.

3. Complete the RGA Form on the previous page, entering the RGA log number obtained from the

Customer Response Center. Ensure that the address in the From section is the location to which you
want the equipment to be returned.

4. Place the RGA form in the box containing the equipment. This form must accompany returned

equipment.

5. Secure a Repair Depot address label from the next page to the box containing the equipment.

6. Ship the box containing the equipment to Intergraph.

When the service activity has been completed by Intergraph, the repaired or replaced equipment will be
shipped to the address listed on the RGA Form.

NOTE Parts damaged during shipping and parts not covered by the warranty are liable for repair

charges.

TO Repair Depot RGA No. ________________________

Intergraph Corporation
9805 Kellner Road
Huntsville AL 35894

TO Repair Depot RGA No. ________________________

Intergraph Corporation
9805 Kellner Road
Huntsville AL 35894

TO Repair Depot RGA No. ________________________

Intergraph Corporation
9805 Kellner Road
Huntsville AL 35894