Intergraph ExtremeZ SAN User Manual

ExtremeZ SAN

Start Here

April 1999 D1AA00070

Copyright

 1999 Intergraph Computer Systems. All rights reserved. This document contains information protected by copyright, trade secret, and trademark law. This document may not, in whole or in part, be reproduced in any form or by any means, or be used to make any derivative work, without written consent from Intergraph Computer Systems.

Use, duplication, or disclosure by the United States Government is subject to restrictions as set forth in subdivision (c)(1)(ii) of the rights in technical data and computer software clause at DFARS 252.227-7013. Unpublished rights are reserved under the copyright laws of the United States.

Intergraph Computer Systems, Huntsville AL 35894-0001

Notice

Information in this document is subject to change without notice and should not be considered a commitment by Intergraph Computer Systems. Intergraph Computer Systems shall not be liable for technical or editorial errors in, or omissions from, this document. Intergraph Computer Systems shall not be liable for incidental or consequential damages resulting from the furnishing or use of this document.

All warranties given by Intergraph Computer Systems about equipment or software are set forth in your purchase contract. Nothing stated in, or implied by, this document or its contents shall be considered or deemed a modification or amendment of such warranties.

Trademarks

Intergraph Computer System and the Intergraph Computer Systems logo are regis tered trademarks of Intergraph Computer Systems. ExtremeZ is a trademark of Intergraph Computer Systems. Other brands and product names are trademarks of their respective owners.

Warnings

Changes or modifications made to the equipment that are not approved by the party responsible for compliance could void the user’s authority to operate the equipment.

To reduce the risk of electrical shock, do not attempt to open the equipment unless instructed. Do not use a tool for purposes other than instructed.

Notes

These devices are designed and manufactured to comply with approved safety standards for information processing and business equipment.

Read all operating instructions before using these devices. Keep these instructi ons for future reference. Follow all warnings on t he devices or in the operating instructions.

Preface............................................................................................................................................. v

About This Document.......................................................................................................................v

Document Conventions..................................................................................................................... v

Additional Product Information........................................................................................................ v

Customer Support ............................................................................................................................vi

1 Overview....................................................................................................................................... 1

Shared Storage.................................................................................................................................. 1

ExtremeZ SAN................................................................................................................................. 2

2 Hardware Configuration ............................................................................................................5

ExtremeZ SAN Hardware................................................................................................................. 5

Hardware Configuration Rules......................................................................................................... 9

Typical Hardware Connections.......................................................................................................10

3 Software Configuration............................................................................................................. 13

SANergy Software..........................................................................................................................13

Software Configuration Rules.........................................................................................................13

Installing Host Bus Adapter Driver Software................................................................................. 14

Installing, Configuring, and Using SANergy Software................................................................... 14

iii

Hardware and Software Support Services......................................................................... vi

World Wide Web .............................................................................................................. vi

Intergraph Bulletin Board Service..................................................................................... vi

Telephone.........................................................................................................................vii

More Support Options...................................................................................................... vii

Preface

ExtremeZ SAN Start Here provides overview information about Intergraph Computer Systems’ ExtremeZ SAN shared storage system, and information on configuring and installing ExtremeZ SAN hardware and software.

About This Document

ExtremeZ SAN Start Here is organized as follows:

♦ Chapter 1, “Overview,” provides an overview of shared storage and the ExtremeZ SAN shared

storage system.

♦ Chapter 2, “Hardware Configuration,” describes ExtremeZ SAN hardware components and

how they connect together.

♦ Chapter 3, “Software Configuration,” describes the ExtremeZ SAN software, how to install

the required adapter driver software, and where to find information on installing, configuring, and using the SANergy software that controls the ExtremeZ SAN system.

Document Conventions

Bold

Italic Variable values that you supply, or cross-references.

Monospace

SMALL CAPS Key names on the keyboard, such as D, ALT or F3; names of files and directories.

CTRL+D Press a key while simultaneously pressing another key; for example, press CTRL and

Commands, words, or characters that you key in literally.

Output displayed on the screen.

You can type filenames and directory names in the dialog boxes or the command line in lowercase unless directed otherwise.

D simultaneously.

Additional Product Information

For more detailed information about ExtremeZ SAN hardware elements, including information on driver software, refer to the separate user documentation delivered with each hardware element.

For more detailed information about the SANergy software, refer to the Mercury Computer Systems documentation delivered with SANergy.

For more detailed information on the operating system, refer to the printed and online Microsoft documentation delivered with the system.

Customer Support

Intergraph Computer Systems offers an assortment of customer support options.

Hardware and Software Support Services

Intergraph Computer Systems provides a variety of hardware services for Intergraph and third party equipment. Services include warranty upgrades, repair depot service, on-site hardware maintenance, system administration, and network co nsulting. Hardware purchased from Intergraph Computer Systems includes a factory warranty ranging from 30 days to three years. A detailed warranty description is available on the World Wide Web; see the Support pages at http://www.intergraph.com/ics.

Intergraph Computer Systems provides complimentary software support for 30 or 90 days following shipment of a hardware or software product. This includes World Wide Web access, Intergraph Bulletin Board Service access, and telephone (Help Desk) support. At the end of the complimentary support period, you can purchase other levels of software support.

World Wide Web

You can visit Intergraph Computer Systems on the World Wide Web at http://www.intergraph.com/ics. On these pages, you can get news and product information, technical support information, software updates and fixes, and more.

Intergraph Bulletin Board Service

On the Intergraph Bulletin Board Service (IBBS), you can get technical support information, software updates and fixes, and more.

To connect to the IBBS:

1. Set your system’s communications protocol for eight (8) data bits, no parity, one (1) stop bit,

and any baud rate up to 14,400.

2. Using a modem, call 1-205-730-8786. Outside the United States, call one of the mirror sites

listed on World Wide Web; see the Software Support pages at http://www.intergraph.com.

3. At the login prompt, key in your user ID. If you have not connec t ed before, key in new to

create a user ID.

4. Follow the menus to find what you need. The IBBS provides clear choices and online help.

If you have trouble connecting to or using the IBBS, call the Customer Response Center at 1-800633-7248 (product entry IBBS) or leave a message for the IBBS System Operator at 1-205-730-

1413.

Telephone

To get customer support by telephone:

♦ In the United States, call 1-800-633-7248 between the hours of 7:00 a.m. and 7:00 p.m.

♦ Outside the United States, contact your local Intergraph Computer Systems subsidiary or

Have the following information available when you call:

♦ Your service number, which identifies your site to Intergraph Computer Systems. You use

♦ Your Customer Personal Identification Number (CPIN). You get a CPIN the first time you

♦ The product’s name or model number. ♦ The product’s serial number. Software product serial numbers are included in the product

♦ Your name and telephone number.

vii

Central Time, Monday through Friday (except holidays).

distributor.

your service number for warranty or maintena nce calls.

call the Customer Response Center; it is associated with your service number for future call logging.

packaging. Hardware product serial numbers are on a sticker affixed to the hardware product.

♦ A brief description of the question or problem.

More Support Options

To get information on more customer support options:

♦ Visit the Support pages on the World Wide Web at http://www.intergraph.com/ics. ♦ For hardware support questions in the United States, call 1-800-763-0242. ♦ For software support questions in the United States, call 1-800-345-4856. ♦ Outside the United States, contact your local Intergraph Computer Systems subsidiary or